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BANKING AS A LINE OF COMMERCE:
THE CHANGING COMPETITIVE ENVIRONMENT
George G. Kaufman

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Banking As A Line Of Commerce:
The Changing Competitive Environment

by

George
(John

Smith

Loyola
Consultant,

For
The

G.

Professor

Finance

University
Federal

of

the

of

Reserve

Presentation

Future

Kaufman*

of

at

Federal

Reserve
Atlanta,
June

Bank
of

*1

am

of

Chicago

the

indebted

paper.




for

Chicago
Bank

and

of

by
Bank

Services

Chicago)

on
Industry

the
of

Atlanta

Georgia

3-4,

1981

to L a r r y M o t e

and

their

comments

helpful

Economics

Conference

Financial

Sponsored

and

Harvey

Rosenblum

and

of

suggestions

the
in

Federal
the

Reserve

development

Banking As A Line of Commerce:

The
and
I

banking

wish

the

to

new

tion,
the

major

theme

as

a

touch

line.

not

ballot
The

shock.

of

line

legal

death

this

on what

box,

All

line

By

the

of

the
of

paper

is

commerce
killed

of

are

the

commerce,

the m a r k e t

follows

old

line m ay

have

their

technology,
of

outmoded

participants

rates

generated

the v i r t u a l
market
did

funds.

not

wait

developing
a

A
changes
New

for

SLAs

changes

legal

have

and

the

occurred

the

lines

defini­

follows

almost
such

predicted

age

traditional
of

reaching
by

high

the

is

old

a new

and

in

full

grown

birth

by

new

its

in

resourcefulness

order

the

of

unpredicted

volatile

that

of

twentieth

end

old

speed

to

advancement

and

and

and

bundle

the

the

predictable

the

Nor

Court

to

creativeness

with

deregulation.

along

the

left

shaping

shambles,
of

market

line

interest

of

e.g.

money

deregulation

commerce

knowledgeable

analysts

just

ago.

legal

Bank-Thrift

recent

studies

Bank
D.C.;

Will

(Federal Reserve
Holding
1980);

Competition,"
1981.

have

definition.

Competition:

Review
of

(Washington,




the

inflation

of

March/April

and

the

The

the

in Banking

years

recent

by

on

sociation

in

financial markets,

number

Analysis?"

was

the

of

both

separate,

in

totally

few years

attributed

Combined with

are

line."

place.^

beginning

regulation,

bankruptcy

Supreme

the

hastened

new

economic

since

or

inflation.

the

the

the

not

virile

only

commerce

the

forces

and

or

—

as

what

of

live

spans

whether

event

and

line

life

century,

was

just

be

banks

unique

dead,

line

law

commercial

death

long

for,

by

its

both

I consider

offered

But

old

old

products

life.

"banking's

definition,

the

products

The Changing Competitive Environment

focused

See,

for

It A f f e c t
Bank

of

on

St.

Commercial

and Walter

A.

Review

implications
Michael

F.

Bank Acquisition

Companies,
Economic

the

example,

Varnel

Louis),
and

(Federal

as

Henry
Reserve

a

recent
"The

and Merger

February

Banking

of

Trebing,
1981;

Line

Wallich,
Bank

of

of

As­
Commerce

"Evolution
Richmond),

- 2 -

For

a

published

starter,

in Business

focused

on

article

had

banks

article

emphasized

Chicago

banks.

banking

and

conservative
the

plight

significant
however,

lines
the

of

the

field

and

by

than

article

be

the

of

biggest

has

the

primary

needs
to

of
the

customers.
financial

percent

of

the

similar

proportions

economic

regulation

and

financial




the
or

regulatory
sector.

in

At

old
to

only

5

recent

and

appear

of

to

The
to

in

year

be

later

in

1976,

corporations

banks

were

these

articles

to

offer

full

emphasize

observation.

framework

players

both

turf

that
by

its

produces
labor

countries.^-

It

innovations

inflation,
the

designated
"tilting"

became

service

the

industry

increase

that)

the m o s t

suited

15

and

been

to

government

productivity

—
the

brain­

heavily

have

poor

to

of

about

force,
is

stronger

industry

importance

the

and

"far m o r e

too m u c h

of

York

electronic

better

of

"Con­

d e c a d e . . . (and
may

to

1978

New

from

y e a r ’s

funds

institutions

percent

harm

of

last

entitled

smaller

financial

The

developed

the

a

the w i n n e r ’s
the

was

one

the

different

that m a n y

offset

Only
is

that

source

borrowers

structural

of

recall

retreat

articles

y e a r ’s a r t i c l e

relative

than

minimum,

invade

this

resulting

commercial

emphasize

other

policies

"it

survey

Business."

the

in m o r e

industry.

extent
to

if

may

banks

decade."

instruments

n a t i o n ’s GNP w i t h

-^-Ironically, t o
circumvent

to

the

general

that

that

article

frustrated

resource

service

of

the m o s t

the

I cannot

exist

seen

field

unleashing

design new

in

banks.

playing

1979

discussed

next

apart

the

bank

the m a j o r

regional

beneficiary

incentives

to

of

from

as

a Piece

concluded

the

—

that

has

the

that

brainpower

the

of

wrenched
the

Fewer

below)

as m e r c h a n t

of

banking.

banking

and

extrapolating

areas
so

for

anyone

annual

financing"

particular

power

retreat

(middle-grade

Inflation

new

a

future

annual

recall

bond market

recall

the

you may

seventy-seven

story

pitfalls

the

rosy

economic

the

that w o u l d

the

banking

of

of

Everybody Wants

Nineteen

1975,

reviewed

of w h o l e s a l e

fewer may

Why

and

Many

replacing

Still

Banking:

back

Week.

the virtues

businesses.
sumer

I went

of

- 3 -

capital
human

intensive

capital

greater
to

the

sustain

industry

My

environment
the

in

this

that
an

structure
tant

way

Thus,

might

its
be

from

which

finance

pected

invaded.




a

in

its

the

plant

intensive.

lifeline.

faster

for

the

not

too

distant

And

Rather

the

faster

it

new

ideas

be

for

the

great

emphasis

tremendous

changes

is

and

must

both

and

all

of

developed

that

not

franchised

when

these

have

different

supermarkets
convenience
shops.

institution
it w i s h e s

to

institutions

do

be

in

from

to

the

we

are

be

like

free

to v e r y

Which

a

does

single

this

In o n e

impor­

own

turf

in

the

grocery

and

Pa
in

change
of

small,

having

How

firms

to

I envision

literally
Ma

or

its

that

stores,

alike

it.

those

chosen

barriers
the wayside.

structure?

compete

so.

and,

will

large

from

Also,

will

by

specialists.

y e s t e r d a y ’s

much

ethnic

Far

offices

narrow

legal

fallen

from very

institution will

national

or

turf.

branch

from

have

most

institutions

the

to

future

will

ranging

nationwide

t o d a y ’s o r

financial

of

areas

supermarkets

giant

turf

financial

institutions

freely.

side-by-side
groceries,

the

the

grocery

number

and

t o d a y ’s p l a y e r s

particular,

where

will

the

be?

commercial

as

of

accounts

all

structure

offering

that

that

gourmet

banks

Because

the

individual

services

commercial

of

of

nationally

specialized

of

say

broad

each

each

This

numerous

in w h i c h

small

changes,

in

operate

differ

industry,
mix

to

from

--

are

i n s t i t u t i o n ’s s p e c i a l

I envision

industry
with

that

having

and

Ideas

education

specturm

those

office,

and

an

equipment

industry.

is

they will

from

on

is n o t

entire

not

lifeline.

the

guess

designating
But

but

intensive.

places

observing

—

the

the

banks
widest

environment

Particularly

have

traditionally

range

of

changed

vulnerable

was

services,

their
the

turf

area

been

the

it

could

would

over

be

which

department
have

the

been

first

they had

stores
ex­

to be

a vitual

- 4 -

monopoly
of

a

for

separate

protective
era

so m a n y

and

cally
blow

to

one

number

the
that

level.
enjoy

one,

created

services
Thus,

savings

by

and
not

a

same

the

previously

and

credit

turf,

security

dealers

their

business

cash management

strike

in

greatly
Sears

the

funds

of

firms,

with

little

more

line

has
of

of

to

as

firms,

than

one

whom man

and

intensified

—

legal

different

both

the

And,

was

the

800

at

could

in­
ironi­

final

telephone

the

retail

economically

even

associations,

their

financial

transactions
consumer

institutions

nonfinancial

additional
of

these

Lynch,

such

industrial

as

an

800

number.

the

are

invading

poised

banks

vary
and

or m o n e y
number

increase
for

in­
to

Express

telephone

competition

account

lending

invaders

American

The

mutual

institutions

invaders

Merrill

greatly

a

the

loan

invade

800

for

that

household

office,

the

many

as

network

firms

The

increased.

change

characteristics
such

office

players

traditional

The

single

most

their

and

Moreover,

jure,

c o u r t s ’ finding

customers.

savings

invade

turf,

to

employees,

seen

de

telephone

miscellaneous

future.

then

erected

circumvent

larger

the

balances.

were

business

to

for

modification

threatening

there.

from nationwide

dozen

number

and

near

Roebuck,

market
a

here

small

unions

and

to

simple

have

institutions

and

nationwide

the

areas

facto

limited

banks

basis

technological

a

and

the

service

ability

turf,

vading

this
de

but

households

was

transactions

a major

nfree"

commercial

banks,

—

first

structure,

Distant

which

surrounding

it w a s

old

and

commerce

circumvent

enough,
to

of

barriers

fell

centive

line

years

the

in

and

the

banks’

commerce.
*

But
they

have




the

banks

launched

have
a

been

far

from

counterattack

passive

which,

or

while

idle

spectators.

considerably

more

Indeed,
silent

- 5 -

and

less

publicly

siderable
promises

inroads
to

into

proceed

counterattack
1.

visible

are

the

the

even

often

Interstate

than

the

truf

both

further.

of

of

other

Three

their
banks

barriers

turf,
and

to

has

made

nonbanks

the

con­

and

success

of

this

cited:

branching

Douglas

invasion

restrictions

Amendment

to

the

(McFadden Act

Bank

Holding

of

Company

1927
Act

and

of

1960),
2.

3.

In

the

banking

The

Glass-Steagall

and

"investment"

banking,

The

Bank

Company Act

to

those

by

the

remainder

of

now exists

Commercial
II p e r i o d

1.

from

The




more
should

bank
less

paper,
in

form

not

1933

be

of

I will
than

of

1960

"commercial”

which

in

that

substance

to

activities

commercial

banking

the

barrier

and

that

to

interstate

modifications

lightly.

expanded

1950

to

limits

Governors.

argue

undertaken

in

separates

related"

Board

offices

5,000

which

and

"closely

Reserve

branch
than

shift

in p o p u l a t i o n

lightly

Advances
that

3.

the

of

rapidly

almost

in

40,000

the
in

post
1980

World
for

War

three

reasons:

to
2.

considered

Federal

of G l a s s - S t e a g a l l

primary

Holding

Act

in

banked

efficient

Q deposit

through

"convenience"

cost

household

of

banked

central

cities

suburbs,

communications,

permitted

Regulation

from heavily

data

processing,

management

ceilings

that

branching

deposits.

and

of
both

branch

and

fund

systems,

encouraged

periodically

transfers
and

competition

reduced

the

- 6 -

But

the

failure

duction
at

a

The

of

the

distance
invaders

they

had

of
800

of

not.

is

in

Chicago,

branch
or

which

gifts,

conversion

to

in

bad

of

the

deposit

branching

less

transfers

desirable.^

successful

financial

intro­

because

institutions

years

Business

Week

article

refer r e c j

to

case

some

savings

and

association

for

to

do

themselves
so.

easily

is n o

Unlike
cut

longer

experience

on

back

now wish

that

recent

be

stations

cost

and

loan

unit

cash

interest

when

conditions

change.

Thus,

some

of

for

long

time

books

to

had

from

feasible.
their

they

a

city-wide
payments

the

come.
This

tail

is n o t

branches

a number

of

in place.
out

the

Loeb

to

if

argue

Merrill

United

Rhoades,

There
Lynch

States,
and

almost

operates

850

retail

firms

need

•*-Point o f
whenever




they

sale
come

some

all
its

charge

in-home

line.

income

these

But
with

real

Hutton,

to

they

Paine

systems

will

have

Roebuck,

Allstate

the m a r g i n a l

in

which
1980,

Savings

California.

costs

a

through­

Shearson

activities

throughout

into

already

offices

Sears

re­

bump

Webber,

including

branches

via

will

branches

financial

not

expand

estate

offices.

from

offices

banking

and

200

U.S.,

100

choose

nonbanks

E.F.

over

the

not

permitted.

broker

have
net

may

of

Witter,

operates
to

is

700

through

which

and
on

banks

a number

Dean

of

stores

only

are

Jones

one-half

some

branching

has

and

E.D.

Loan Association,

These

that

interstate

forces.

received

and

cannot

the

many

transformed

permitted

gas

carry

the

rates

necessarily

Indeed,

be

quickly

branches

institutions will

not

1981

when

into

were

of

to

the

and mortar

expansion

the

interest

reduce

branch

also

had

institutions

noncash

Even

appears

in

to

brick

systems.

theme

rise

number

retail

retail

the

the

b a n k s ’ turf

branch

rapid

and

made

the

emphasized

earlier,

to m a t c h

telephone

have

larger

This

Q

of

similar

any

impact

7

additional
and

makes

services

they

interstate

offer

branching

out

of

them.

through

This

merger

gives

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them

than

a big

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leg

up

more

promising.
If ,
it

is

nevertheless,

unlikely

machines
sonal
and

are

to

even

like

efficient

bank

construct

likely

contact,

a

one

to

be

them

choose

branches

the

person

does

major

separate

located

in

as

facility

in

except

for

service

we

de

know

feature.

locations

center
other

novo
them

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structures,

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branch

the

retail

branch

today.

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households

much

like

parking
than

who

the

central

teller

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lots, may

the

approach,

be

per­

huts

the m o s t

core

of

major

cities.
But,
offer

almost

Holding

all

services

Company Act

discover

means

Citicorp

and

Citicorp

operates

of

in

35

in

23

more

The

states

and

stitutions
provides

"'‘T h i s

61

point

is

39

charge

also

(Washington,

D.C.;




card

and

on

in

400

Canada,

in

in

of

financing

18

its

Department,

and

to

in

1981).

the

The

one

the

personal
operate

in Utah.
33

11

offices
in­

states.
company,

industrial

President

United

District

Services

loan

or

to

systems.

financial

in

Bank

banking.^

which

Retail

consumer
thrift

and

through

offices

the

banking

its m a j o r

other

Citicorp

Report

Banking

to

or

service

states

of

can n o w

beginning

Homeowners,

including

The

40

part

from

office

full

Colorado

and

services

even

nationwide

services

states,

Commercial

Treasury

bank

commercial

17

of

Citicorp

provides

emphasized

Restrictions
U.S.

in

operates

states

and

are

almost

are

banks

Glass-Steagall

and

offices

250,

industrial

provides

in

examples

about

commercial

either

participate

" n o n b a n k 11 4 0 0

one

Geographical

and

excellent

offices

label

in

abroad,

Associates

Corporation

Finance America

states

number,

Credit

banking,
by

Person-To-Person

Citicorp

private

BankAmerica

than

retail

prohibited

can

are

include

through

50

they

largest

Industrial

states,

not

all

by w h i c h

affiliates,

Citicorp

in

BankAmerica

Columbia.

finance

full

on

States

- 8 -

banks

in

California,

deposits;
banking
tion,

a

firm,

which

facturers
a

computer

sells

A

recent

finance,

commercial

processing,
and

Chicago

nine

activities,
Expansion

not

rare,

the F e d e r a l
de novo
These

or

and

into

of

acquire

an

1,100

600

services,

the

affiliates

of

bank
the

were
these

largest

numbers

^Board

of

with

are

have

1978:

banks,

some
to

450

today.

the
A

in

4,000

or

in

active

the

the

in

Board

Federal

age

Reserve

C o m p e n d i u m , pp .

of

these

either

1977.1

System,

form

finance
economic
activities,

example,

finance

is

The

and

these

For

national

228-241,

of

100
It

of

activities.

some

largest

of

to

financial

In

avenue

Governors

200

the market.

the

of

company

consumer

of

Thus,

investment

650

shares

in

consumer

eight

holding

on.

companies

in

permitted

firms,

the

out-

competition

applications

brokers,

of

in

checks,

so

25

that

operations,

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80

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1960s

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analysis

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for

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should

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Donaldson

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banks

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a

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era.

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the

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activity

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have

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in

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the

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affiliates

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An

recent

Zweig,
1981,

p.

"Will
1.

FIGURE 1

Where big outside banks tap Chicago m arkets
Rep.
o ffice

Edge
A ct

C o m m ’l
lending

C o m m ’l
le a sin g

Citicorp U.S.A.
New York City

B an k of A m e r ic a
San Francisco

Chase Manhattan Bank
New York City

Security Pacific

Bank

Los Angeles

Chemical Bank
New York City

Manufacturers Hanover
New York City

Bankers Trust
New York City

Wells Fargo Bank
San Francisco

C r o c k e r N ational B a n k
San Francisco

Irving T ru st
New York City

U nited C a lifo rn ia B a n k
Los Angeles

Source:




CrainTs Chicago Business, March 23, 1981

C o n su m er
fin a n c e

C o m p u te r

M ortgage/
re a lty

T r a v e lle r s
checks

C ard
p ro d u cts