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Workine Paper 9117

INEFFICIENCY AND PRODUCTIVITY GROWTH IN BANKING:
A COMPARISON OF STOCHASTIC ECONOMETRIC AND THICK
FRONTIER METHODS
by Paul W. Bauer, Allen N. Berger,
and David B. Humphrey

Paul W. Bauer is an economist at the Federal
Reserve Bank of Cleveland, Allen N. Berger
is a senior economist at the Board of Governors
of the Federal Reserve System, and David B.
Humphrey is a professor of finance at Florida
State University. The authors would like to
thank Knox Love11 and James Thomson for
helpful comments, and Alex Wolman and Fadi
Alameddine for outstanding research assistance.
Working papers of the Federal Reserve Bank
of Cleveland are preliminary materials
circulated to stimulate discussion and
critical comment. The views stated herein
are those of the authors and notnecessarily
those of the Federal Reserve Bank of Cleveland
or of the Board of Governors of the Federal
Reserve System.
December 1991

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I. Introduction
Until recently, bank cost studies focused ahnost exclusively on scale and product mix
(scope) economies. While this approach has been useful, a potentially more important dirnension of bank cost economies appears to be differences in efficiency. Recent studies have
estimated inefficiencies of 20 percent or more of costs, even for banks of similar scale and
product mix. These inefficiencies appear to dominate scale and product mix effects, which
usually average 5 percent or less.
Our purposes in this paper are twofold. First, we apply two methods of efficiency
measurement that have been employed in extant efficiency literature and contrast the results
across methodologies. Specifically, we compare the stochastic econometric frontier approach, first proposed by Aigner, Lovell, and Schmidt (1977), Meeusen and van den Broeck
(1977), and Battese and Corra (1977), with the thick frontier approach of Berger and
Humphrey (1991a,b). These methods are applied to a panel data set of 683 U.S. branching
state banks with over $100 million in assets that were continuously in existence during 1977-

88. Since these institutions account for two-thirds of total U.S. banking assets, and all U.S.
states allow some fonn of branching as of August 1991, our results may be considered
reasonably representative of the industry as a whole. Since we have data for each year, we
are also able to assess the variations in efficiency over time. Previous banking studies have
not compared the results of alternative frontier methods (Ferrier and Lovell [1990] excepted),
nor have they assessed efficiency at more than one point in time (Berger and Humphrey
[I99 1b] excepted).
The second purpose of the paper is the measurement of the growth of total factor
productivity (TFP) in banking, which incorporates both technical change and scale
economies. While some prior studies have investigated technical change in banking, they
have done so using data for all banks, rather than for those on the efficient frontier. Such a
procedure may confound technical change on the frontier with fluctuations in inefficiency
that alter the average distance from the frontier. These prior studies also have determined

average time trends for technical change, rather than specific year-to-year variations. This

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study breaks both of these molds by estimating annual shifts for the efficient frontier, rather
than for the universe of banks, and by permitting the size of these shifts to vary freely on a
year-to-year basis. TFP growth is determined by combining our frontier measures of technical change with scale economy llleasures for frontier banks. In this way, productivity growth,
or movement ofthe fiontier, is considered separately from cllanges in inefficiency, or average
distance porn the frontier. Productivity growth over 1977-88 is of particular interest because
of financial market innovation (cash management), regulatory change (deregulation of consumer deposit rates), and technical innovation (automated teller machines) during this
interval.

11. 1
Inefficiency is assessed by measuring how far a f m ' s costs or input requirements
deviate from a "best practice" set of firms, or an efficient frontier. The key methodological
problem is that the true technically based frontier is unknown and must be estimated from
levels found in the data set. The differences among techniques in the efficiency literature
largely reflect differing maintained assumptions used in estimating these frontiers.
The stochastic econometric frontier approach modifies a standard cost (or production)
function to allow inefficiencies to be included in the error term. A composite error term is
specified that includes both random error and inefficiency, and specific distributional assunlptions are made to separate these two components. Since inefficiencies only increase costs
above frontier levels, while random fluctuations can either increase or decrease costs, inefficiencies are assumed to be &awn from a one-sided distribution (usually the half-normal),
and random fluctuations are assumed to be &awn from a symmetric distribution (usually the
normal). This approach has been applied to banking by Ferrier and Love11 (1990). Berger
(1991) used different techniques, described below, to identify the inefficiencies.
The thick frontier approach, instead of estimating a frontier edge, compares tlle average
efficierlcies of large groups of banks. Banks in the lowest average cost quartile are assumed
to have above-average efficiency and to form a thick frontier. Similarly, banks in the highest
average cost quartile are identified as likely having below-average efficiency. Differences in

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error terms within the highest and lowest cost quartiles are assumed to reflect random error,
while the predicted cost differences between these quartiles are assumed to reflect inefficiencies plus exogenous differences in output quantities and input prices. Banks are
stratified by size class before the quatiles are fonned both to ensure that a broad range of
institutions are represented in each quartile and to reduce the relationship between the quartile
1

selection criterion and the dependent variable in the regressions.

The thick frontier ap-

proach has been applied to banking by Berger and Humphrey (1991a,b).
The data envelopment analysis (DEA) approach, which is not replicated here, assumes
that random error is zero so that all unexplained variations are treated as reflecting inefficiencies. The DEA approach has been applied to banking by Rangan, Grabowski, Aly, and
Pasurka (1988), Aly, Grabowski, Pasurka, and Rangan (1990), Elyasiani and Mehdian
(1990), and Ferrier and Lovell(1990).

An illustrative comparison of the stochastic and thick frontier methods can be made
using the raw data presented in Figure lA, which shows how average total costs per dollar of
assets varies across eight bank size classes. The AC and AC lines are average costs for the
Q1
44
lowest and highest cost quartiles respectively, while the AC
,and AC
lines
MIN? AcMAx
MEAN
correspond to the overall minima, maxima, and means respectively. The averages for all of
these curves are taken over the 12-year period from 1977-88, and so do not reflect the full
2

variation in costs for any one year.

Mean average costs (AC
) are very flat across difMEAN
ferent sized banks--the range of variation is only 5 percent--suggesting few scale economies

or diseconomies. The average costs of the lowest and highest quartiles (AC and AC ) are
Q1
44
also relatively flat, with ranges of variatio~~
of 5 and 13 percent respectively.

1. The quartile selection criterion could bias the coefficient estimates if the dependent variable fluctuates too
closely with the criterion variable (average costs by size class). nlis does not appear to be aproblen~here, since
a ygression of our depend t variable, the log of total costs, on dununy variables for the cost quatiles yielded an
R of less than .01. The R IS low because size is the main delenninant ofthe dependent variable, and lnosl of d&
effects of size are removed when d~ q u d e s are forn~edsepwitely by size class.

Y.

2. For example, AC
represents the costs of the b;mk willr the lowest long-run costs in each s i z class, but in any
one year, some o b e r w had short-run costs one-Uhi to one-half as high.

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In the thick frontier approach, cost equations are estimated for the highest and lowest
quartiles, and the difference in predicted costs for a given set of output quantities and input
prices is considered to be due to inefficiency. The rawdata approximation to this inefficiency is given in Figure 1A by the difference [AC - AC 1, which averages 23 percent.
44
Q1
Measured inefficiency will differ from this because the cost equations control for and net out
differences in output scale, product nlix, and input prices.
The stochastic econometric frontier will lie somewhere between the minitnum costs and
and AC
the mean of the data, or approximately between AC
The precise location
MIN
MEAN'
depends upon the actual shape of the distribution of the data and the assumed distribution for
the inefficiencies. If the data are skewed toward the higher cost banks, the stochastic
while if the data are relatively unskewed, the
econometric frontier will tend toward AC
MTN'
A raw-data estimate of tlie maximum average inefficiency
frontier will lie closer to AC
MEAN'
under this method is given in Figure 1A by the difference [AC
MEAN - A
C1, which
~ averages
29 percent. Note that the inefficiencies between the two approaches given here are not
strictly comparable, since the thick frontier approach compares high cost ancl low cost banks,
while the econometric frontier approach takes the average distance of all banks from the frontier edge. However, these methods will be made comparable below.
Figure 1B presents a time series of average costs by bank quartile over time. Since the
costs in the numerator and the assets in the denominator are both in nominal terms, the effects
of inflation net out, and the curves reflect tlie time trend of real average cost. The inverse of
real average cost, corrected for changes in input prices, itidicates the trend in bank technical
change. Real average cost for Q l banks (AC ) rose 34 percent over 1977-88, while the
Ql
growth in input prices was generally less than this amount, suggesting that technical change
may have been negative or very low over tlus period. This conclusion is unlikely to be altered
by considering the effect of scale economies om1 TFP measurement, since these economies appear to be small. As discussed below, negative or low TFP growth may be associated with the
peculiar nature of the banking hidustry's response to payments developments of the late 1970s

and deposit rate deregulation and teclulical innovations of tlie 1980s.

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The formal cost model underlying both the stochastic econometric and thick frontier
approaches used here can be written as:

where:
3

TC

= real total cost (interest and operating costs deflated by the GNP deflator);

Y.

= real value of output i: I) demand deposits, 2) snlall t h e ancl savings cleposits,
3) real estate loans, 4) co~mllercialand industrial loans, and 5) installment loans;

1

pk

= real price of input k: 1) labor, 2) physical capital, 3) interest rate on small time
and savings deposits, and 4) interest rate on purchased funds;

M

= bank merger dummy variable, equals 1 for a bank in the year of its merger;

U

= unit banking dummy variable, equals 1 when the bank was subject to unit laws
(we include data from 8 states that adopted branching laws during 1977-88);

sk

4

= cost share of input k, which equals alnTC/ahP from (I) plus an error term;
k

3. As is standard in b&g
studies, cost figures do not include loan losses. They are instead effectively treated
as declines in revenue, since the rates charged on loans include preniia to cover the expected value of these losses.
4. While the effects of a merger may last beyoncl U1e year il occurs, Ihie results were materially unch,mged w l ~ this
n
dutnnly variable was respecified to be 1 in the year of the merger and in all following years.

5. The standard symmetry and linear hotaogeneity in input prices restrictions are imposed in estin~alion,as are Ule
Shephard's Lemma crossequation restrictions. One of the share equations in (2) is dropped to avoid singularity.
The number of branch offices is not speciEed in this model because cost efficiencies at
level of the banking
h iue desired, rather than those for the average office. The relatively unimportant interactions between the U
term and the lnP md M temis are not specified in order to conserve on the nun~berof paranleten to be estimated.

k

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The key to the stochastic econometric approach is the two-part composed error term,
one part for inefficiency and one for statistical noise. Thus, E = p+v, where p > 0 represents
inefficiency and v represents independent statistical noise. In our panel estimations, v is allowed to follow a frrst-order serial correlation process. Unless panel data are available, one
must assume that the regressors are independent of the inefficiency term as well as of the
statistical noise.

addition, specific distributions for the noise and inefficiency terms must

be imposed. However, if panel data are available, the latter two assumptions need not be inl-

posed, and can be tested. The stochastic econometric frontier is estimated several ways in
order to test the sensitivity of the results to these assumptions.
The thick frontier model is estimated separately for the highest and lowest cost quartiles. Error terms within quartiles are assumed to represent mean zero, finite variance
statistical noise, and to have first-order serial correlation in the panel estimations. Measured
inefficiencies are embedded in the difference in predicted costs between the highest and
lowest quartiles. This difference may occur in the intercepts or in the slope parameters.
The disturbance terms on the input share equations, y~ follow normal distributions with
k*
finite mean and variance for both frontier approaches. However, allowing to have a non-

k

zero mean in the stochastic econometric model allows for persistent allocative inefficiency
over tirne (see Bauer, Ferrier, and Lovell, 1987). These parameters are identified because the
share equation intercepts remain identified through cross-equation restrictions.

III. Measures of Inefficiencv and Total Factor Productivitv
Within the stochastic frontier approach, four separate techniques are used to estimate
individual bank inefficiencies, although all four use essentially the same cost function shown
in equations (1)-(2) above. Two panel estimatioil techiiques, based on Schmidt and Sickles
6

(1984), assume that bank inefficiencies are fmed over time.

The GLS panel estimator

makes the further assumption that the inefficiency disturbances are uncorrelated with the
regressors. The cost equations are esthnated, and a separate intercept a.for each of the 683
1

6. Tlds assumption is not strictly necessay. Cornwell, Sct~tnidt,and Sickles (1990) generalized h e approach to
allow inefficienciesto vary over tirne, but in a structured manner.

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banks is recovered as the mean residual for that bank. The most efficient bank in the sample
is assumed to be fully efficient, and the inefficiency of bank i is given by tile proportionate
A

A

increase in predicted costs over the efficient bank, or a. - n ~ i na..The WITHIN panel estimator
1 J J
uses a fixed-effects model to estimate a., where the variables are measured as deviations from
1

individual bank means, eliminating the need to assrune that inefficiency is uncorrelated with
the regressors. Both of these estimators allow the statistical error terms to be correlated
across equations and over time.
Some strong assumptiolls are required for these techniques to yield consistent estimates
of inefficiency. First, inefficiency must be tile only time-invariant fixed effect. Second, as the
number of banks approaches infinity, the density of the inefficiency disturbances must be nonzero in the neighborhood of (0,o) for some o > 0. That is, as the sample size increases, it must
become more likely that fm on the estimated frontier are near the true frontier.
Two MLE estimation techniques are based on Bauer, Ferrier, and Lovell(1987). The
conlposed error E is the sum of the half-normally distributed inefficiency p and the normally
distributed statistical error v. The measured inefficiency for an individual bank is the conditional mean E(pI E).

7

The MLE (by year) technique allows the translog coefficients to vary

over time, w l ~ the
e MLE (panel) technique holds the coefficients fmed over time. Unlike the
other panel techniques, MLE (panel) does not allow for autocorrelation.

In the thick fiontier approach of Berger and Humphrey (1991a,b), the difference in
predicted average costs between cost quartiles is decomposed into explained and unexplained
parts, and the unexplained part is taken to be the inefficiency difference between the quartiles.
The proportionate difference in predicted average costs is given by
DIFF = (

AQl "Q1
~- AC t )/AC~ , ~

(3)

AQi AQi Q'
A Qi
where AC = C (X l ) / r ~ Q
i
is predicted
average cost, C incorporates the parameter

-

7. The formula is E(pl e) = (a o lo)*[[+(eh/a)/[l*&$lo)])- ( ehlo )], where o and o are the variances of p and
I"'
I'
v

v respectively, h = o lo

2

2

2

and o = o + ov. Clearly, this approach requires 11 and v to be ifnlependent of each other
CI
v'
a d of the regressors An alternative is k use the conditional mode, which was found lo be nearly the same hre.

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estimates obtained using the Qi data, and xQiand TAQi are the vector of mean regressors and
the mean total assets respectively for the size class for the ith quartile (size class scripts are
suppressed for expositional ease). It is assumed that differences in output levels, output mix,
and input prices are due not to inefficiencies, but to exogenous differences in the markets in
which banks operate. The part of DIFF that cauiot be attributed to the exogenous variables

in the model constitutes the measured inefficiency residual, given by:
A 44
INEFF = (AEQ4 - AkQ4*)/Ac
,

"44" A Q 1
44
= C (X )flAQ4 is the predicted unit cost for 4 4 data evaluated using the
where AC
"efficient" Q1 technology. Thus, INEFF captures only the unexplained difference in the estimated cost functions, holding the data constant at Q4. Included in INEFF are overpayments
of deposit and purchased funds interest, as well as operating cost inefficiencies.
For the thick frontier approach, as for the stochastic econometric approach above, both
panel and cross section methods by year are employed. First, a panel estimation is used in
which the estimated cost function parameters are held constant over the entire time period,
and the average cost quartiles are formed on the basis of costs over the entire period as well
(stable cost function, stable quartiles). This is analogous to the stochastic econometric frontier panel models [GLS,WITHIN, and MLE (panel)]. Second, separate cross section
estimates are made for each year of the sample, but the quartiles are based on the entire time
period (varyhig cost function, stable quartiles). As discussed below, this is our preferred
method because it allows for changes over t h e in the teclmology and environment of banks
(reflected in changing slope parameters), and yet eliminates much of the year-to-year noise
for individual banks when choosing which are most and least efficient. This teclulique of
basing the frontier on the entire tine series panel, but allowing the parameters to vary over
thne, is practical only for the thick frontier approacll and has no analog in the stochastic fiontier approach. Finally, separate cross section estimates are made for each year in a model in
which the average cost quartiles are also fonned by year (varying cost function, varying
q~~artiles).
This is malogous to tlie MLE (by year) stochastic econometric model.

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We turn next to the measurement of total factor productivity (TFP), which reflects technical change plus the scale economy effects on costs associated with variations in output
levels over time. Measurement of the technical change conlponent of TFP in a service
industry like balking is diff~cult.Unfortunately, there is no unique indicator or proxy for
measuring the effects of technical change, either for neutral or embodied technical progress.
As a consequence, virtually all previous banking studies have chosen to model technical
change as a simple time trend. However, studies of electric utilities have suggested that t h e
trends may poorly reflect year-to-year variations in teclmical change when this process is not
constant or smoothly increasing or decreasing (Kopp and Smith, 1983; Nelson, 1986). As a
result, we adopt an index approach which allows technical change to vary freely over time.
As developed by Caves, Christensen, and Swanson (1981) and Baltagi and Griffin (1988), the
index approach is a generalization of Solow's index of technical change A(t).

In the pooled models, the-specific intercept shift variables are specified to reflect
neutral teclmical change. In cost equation (I), the intercept term a is replaced by

t=l

t2\Dt7
where D equals 1 in period t and 0 otherwise (t = 1,..,12 over 1977-88). The growth rate of
8

t

technical progress from t to t+l is the coinmon rate of input reduction, holding outputs
fixed:

9

where the negative sign turns cost reductions into technical advances.

8. This is a simplification of Caves, Christensen, aod Sw,mson (1981), who allowed D to interact with the regres1
sors. Baltagi and Griffin (1988) extended the Caves et d. specification by imposing a set of nonlinear resuictions on the D parameters to obtain the same A(t) effect for neutnl, no~eutral,and scale-augmenting technical
t
were used in Humphrey (forthcoming), estimation was tinie, consuming, and
change. When such nonli~~earrestrictions
in~portanUy,
the technical change estilnrles were alnlost identical without these restrictions. Similarly, the interactions of D with outputs and input prices did not greatly alter the technical change conclusions here.
t
9. Technicd change can alternatively be expressed as the comnlon mte of output expansion holding inputs fixed. As
shown in Caves et al., the two definitions are identical if there are no scale economies. They are close to each
other bere, sioce measured scale economies and disecononlies are snlall.

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A more general technique, possible when there is sufficient cross section variation, allows all cost function parameters to be affected by technical change, not just intercept shifts
(e.g., Berger and Humphrey, 1991b). This technique is equivalent to estimating equations (1)(2) separately for each annual cross-section time period, and essentially nests the timespecific index technique within it.

10

For the thick frontier approach, the growth rate of

technical change is the proportional decline in predicted average costs using the estimated
parameters from periods t+l and t, but evaluated using data only froin the base period t:
AQ1 " Q l
A Q 1 * - ~)/Act
~
,
SHIFT
=
-(Act
t
t+l ,t
where
A

~ t ?is the' predicted
average cost for thick frontier banks in period t defined above, and
Q1
Q1

:cQ1

Q1*
(X )flA
is the predicted average total cost for the same banks using period t+l
ACt+l- t + l t
t
technology. For the stochastic econometric frontier, the average costs in (6) refer to all banks
rather than just those on the frontier, since the frontier consists of only one bank per year that
might be significantly different from the adjacent years.
Scale economy effects are added to the technical change effects to yield TIT. These
c

effects combine the overall cost elasticity, SCE

=.A
-1

alnTC/alnY with the proponional change
i'
11
in the cost share (c.) weighted average of the five outputs, Y = dln( c.Y.), a l l in real terms.
1
i=l 1 1
As for SHIFT, Y uses the lowest cost quartile under the thick frontier approach and the overall

%

.~ -

average data under the stochastic econometric approach. Thus, TFP is expressed as:

-

TFP = (INDEX or SHIFT) + (1 SCE)?.

12

(7)

Inefficiency can be incorporated ilto a TFP measure for all banks (Bauer, 1990), but in this

10. One unnested difference between the cross section a d pooled techniques is that the unit banking dumn~yU was
deleted from the cross section estintations because of collinearity problems. Another difference is that the cross
section estimations do not account for autocorrelation.
11. The c. cost shares were taken from the Federal Reserve's F~mctionulCostAnulq.sis (FCA) report and retled the
1
operating atid.iriterestexpetlses allocated to the 5 output categories for the set of large batk in the FCA report.

12. Bauer ( 1 990) incorporated incfliciency in a 'IFF nteasure for dl fimn, but it is excluded here because our TFP
measure applies only to frontier banks.

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13

application they are kept separate, as our TFP applies only to frontier banks.

IV. Bank Inefficiencv Estimates for 1977-88

Stochastic Econometric Frontier Average Inefficiencies. Columns (1)-(4) of Table
1 show the average inefficiency estimates for the four stochastic econometric frontier tech-

niques, which range from about 7 to 17 percent for the entire time period. Our preferred
model is MLE (by year) in column (3), since the measured inefficiency is free to vary by year
(unlike GLS and WITHIN), and the cost function parameters are also free to vary [unlike
GLS, WITHIN, and MLE (panel)]. In this preferred 111ode1,bank inefficiency averages 15
percent.
Despite the flexibility of this approach, the measured variation in inefficiency over time
is rather small. The largest variation occurs in the early 1980s, when inefficiency is seen to
fall wit11 the advent of deposit interest rate deregulation, i.e., the establishment of new types
of consumer accounts and the removal of interest rate ceilings on existing accounts. The
measured fall in inefficiency may reflect a temporary disequilibrium in which the most efficient banks were also the most aggressive in raising rates and going after new funds.
Examination of the pattern of inefficiencies by size class, shown in Table 2 for the MLE (by
year) technique, suggests that larger banks, at 19 percent average inefficiency, may be
slightly more inefficient than smaller ones.
Comparison among the stochastic econometric techniques f111ds about the same levels
of average inefficiency for the tlwee techniques other than GLS, raising suspicions about the
GLS assumption that inefficiency is uncorrelated with the regressors. However, the correla2
tions among tlie measures across banks are surprisingly high (not shown in tables). The R
2
between the GLS and WITHIN estimates is .89, alcI the R between the two MLE methods is

2

-93. The R between each of GLS and WITHIN and each of the MLE methods is lower, between .38 and SO, it1 part because GLS and WITHIN force inefficiency to be time-invariant.

13. Denny, Fuss, and Waveman !1981) attempt to measure otter aspects of TFP,such as the e&ct of deviations of
input prices from n~argiualoutlays. However, suci~aspects are likely lo be! of Little consequence here, since bvlks
am reasonably competitive in most of Lbeir input niarkels.

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The assumption of a half-nonnal distribution for the inefficiencies is examined in
Figure 2, which shows a Ilktogram of the inefficiency estimates E(pI&)for the preferred
model, MLE (by year). The shape of this empirical distribution, as well as the distributions
for the other three models shown in Figures 3,4, and 5, appears to be roughly consistent with
the half-normal assumption. Previous studies have often used the half-normal assumption,
but have not examined its consistency with the data.

ThickFrontie
Columns (5)-(7) of Table 1 show the
interquartile inefficiency estimates for the three thick frontier techniques, which range from
about 16 to 21 percent for the overall time period. Our preferred model is the varying cost
function, stable quartiles model shown in column 6, since all of the frontier parameters are
allowed to vary across years, maximizing flexibility, but the cost quartiles are stable, rninimizing the effects of temporary or random fluctuations in costs. The results for the preferred
model indicate an average interquartile inefficiency of 21 percentage points of the 23 percent
average difference in predicted and actual costs. Differences between high cost and low cost
banks in their output levels, input prices, and other exogenous variables explain the remaining
2 percentage points. In this model, inefficiency has some year-to-year variation, but no
strong upward or downward trend is evident. Again, the largest variation occurs in the early
1980s, when inefficiency falls with the advent of deposit interest rate deregulation.
A breakout of the inefficiencies by size class, shown in Table 2, suggests no particular
trend except that banks in the largest size class (assets > $10 billion) have more than 48 percent inefficiencies, substantially greater than the other size classes and exceeding the actual or
predicted cost differences for this size class. This suggests that the cost function parameters,
which are dominated by the observations on smaller banks, may not extrapolate well to the
relatively few large banks. If the largest size class is deleted, average interquartile inefficiency is reduced from 21 to 17 percent.
As expected, the model in column 7 hl whidl both the frontier parameters and the cost
quartiles are allowed to vary over t h e shows the greatest year-to-year variation in the inefficiency estimates. However, the average results are very similar to those for the preferred
model, 20.8 versus 21.0 percent average inefficiency. In contrast, when both the frontier

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parameters and the quartiles are held constant over the entire period in column 5, the inefficiency estimates have a downward trend starting in the early 1980s. Average inefficiency
for this model is 15.7 percent, significantly lower than for the other thick frontier models.

noted above, the measured inefficiencies of the stochastic econonietric and thick frontier approaches are not strictly comparable because tlle former takes the average comparison of all
banks to the frontier, while the latter compares the average bank in two different quartiles.
Table 3, however, transforms these approaclles into comparable forms a ~ contrasts
d
the
preferred MLE (by year) stochastic econometric approach with the preferred Varying
Function, Stable Quartiles thick frontier approach. Interquartile inefficiencies are first computed for both approaclles using quartiles based on tlle inefficiencies estimated using the
stocllastic econometric frontier approach (columns 1 and 2). The procedure is then repeated
using actual average costs to form the quartiles, i.e., using the thick frontier quartiles. In all
cases, the data are stratified by size class before the quartiles are obtained.
When each method uses quartiles based on its own approach, the stochastic
econometric and thick frontier approaches yield sindar interquartile inefficiencies of 18.4
and 21.0 percent in columns (1) and (4) respectively. These estimated inefficiencies become
4.7 and 27.7 percent in columns (3) and (2) respectively when the other method is used to
compute the quartiles, suggesting that there are important differences in the bank inefficiency
rankings generated by the two approaches. Further examination reveals that of the banks
identified as being in the most efficient qu&utilein one method, only 38 percent are also identified as being in tlle most efficient quartile in the other metliod. If the two methods were
totally unrelated, 25 percent would be expected to match. Tile matching percentage for the
14

least efficient quartiles is 46 percent.

l'llus, tlle data suggest that while the two methods

find nearly the sane level of inefficiencies, there are important differences between them hl
terms of which banks are identified as being the inost ant1 least efficient.

14. The higher matching percentage for the least erficirnt banks may reflect the skewed nahlre of the inefficiencies,
showr~in Figure 2. The least efficient balks have tl~uchhigher cosls tllan other banks and [nay be easier to identify.

www.clevelandfed.org/research/workpaper/index.cfm

Com~arisonwith Other Studies. The fmdings here of inefficiencies on the order of
15 to 21 percent of costs are similar to those found in the extant bank efficiency literature,
although asnoted, the results are not always strictly comparable. One of the stochastic
econometric studies of banks, Ferrier and Lovell (1990), essentially applied the MLE (by
year) method to a single year of data. They found average inefficiencies of 26 percent for a
sample of small to medium sized banks for 1984. The similarity to the findings here is somewhat surprising, given the many differel~cesbetween the studies. Ferrier and Lovell used
smaller banks, used a different definition of bank output (number of accounts instead of dollar values), and excluded interest expenses, which make up the majority of bank costs. Our
results are at the low end of Berger's (1991) range of about 10 percent to several hundred
percent inefficiency for samples of all sizes of banks in the 1980s. Berger applied techniques
similar to the GLS and WITHIN frontier methods, but with parameters that vary by year and
with some truncation of outliers. Our results are also within the range of findings of the previous thick frontier models of banking by Berger and Humpllrey (1991a,b), who found
average interquartile inefficiencies of between 17 and 42 percent when examining banks of
I5

all sizes in the 1980s.
V.

Total factor productivity combines the effects of technical change and changes in scale
as output expands over time. Estimates of TFP for the four stochastic econometric frontier

methods and the three thick frontier methods are shown in the top panel of Table 4. Negative
growth rates are obtained for six of the seven estimations. These range from -3.55 percent to
+O. 16 percent annually and represent a striking effect of unusual changes in the banking industry over this time period. Because the scale economy estimates are so close to constant

15. DEA frorltier studies of banking find averige inefficiencies of (in ascending order of magnitude) 12 percent by
Elyxrimi
Mehdian (199O), 21 percent by Ferrier and Lovell (1990), 43 peroent by Rangnn, et al. (1988). 54 percent by Aly. et 111. (1990). and 70 to 105 percent by Femer et at. (1990). Our results nlay be lower than nlost of
these because of the upward bias in DEA h n l cou~ltingall &om error as inefficiency.

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16

average costs (shown below), the TFP estimates almost exclusively reflect technical change.
Although the negative TFP estimates are surprising, they are consistent with a number
of other studies of bank TFP and technical change during this period. Negative technical
change is found (a) when all banks in our panel are used (instead of only frontier banks) and

(b) when technical change is alternatively represented by a titile trend, a cost curve shift, or a
more comprehensive set of time-specific shift variables than is specified here (see Humphrey,
forthcoming). Negative to small positive TFP growth rates were also found using aggregate
bank data in a growth accounting model and in an estimated cost function over 1967-87
(Humphrey, 1991). While some studies of bank technical change, Hunter and Timme (1986),
Evanoff, Israilevich, and Merris (1989), and Hunter and Timme (1991), have reported larger
17

positive growth rates, the underlying explanation may be methodological differences.

There are several possible explanations for the measured poor productivity growth of
banks over this time period. In the late 1970s, historically high interest rates greatly increased the use of cash management techniques by corporations. This reduced demand
deposit balances, which did not pay explicit interest, and forced banks to rely more heavily on
18

higher-cost funds.

Such an increase in real costs is measured as a reduction in TFP.

The increased interest costs from corporate cash management were extended to consumer deposit accounts with the deregulation of the early 1980s. Depositors were able to
shift noninterestearning demand deposits into interest-earning checking plans (NOW accounts) beginning in 1981, and were able to shift into variable-rate Money Market Deposit

16. To illustrate that TFP and technical change are nearly iclenticd, the 'annual average technical change underlying
the -0.39 percent, -2.28 percent, and -2.14 percerit lhick frontier TFP aunual growth rates in Table 4 iue -0.30 percent, -2.13 percent, and -1.97 percent respectively. The almost negligible effect of scale economies on TFP suggests
h t the use of alternative indices of the cllange h~output (e.g., the Tomyuist-Theil discrete approximation to a
continuous Divisia index) would have little effect on the results.

17. The first two studies cited used only operdting costs, which rellect only wound 25 percent of the totill costs
used here, and thus may not indicate technical change for the entire balking operation. The latter study used total
costs, but contained a specification difficulty that, once adjusted for, turned their positive growth rate to negative (see Huniphrey, forrhcoa~ing,for details).

18. See Porter, Simpson, and Mauskopf (1979)for a description of Uis process.

www.clevelandfed.org/research/workpaper/index.cfm

Accounts (MMDAs) by 1983. Interest rate ceilings on all other deposits were phased out by
1986 as well. Competition among banks increased as regulatory impediments to such competition were reduced, raising bank costs and contributing to negative measured TFP growth.
Increased cotnpetition from outside of balkir~galso increased during tius t h e period,
raising banks' costs of funds. Thrift institutions were given greater powers to compete for
consumer funds, particularly the ability to offer checkable deposits, reducing the market
power of banks. Similarly, nontraditional sources of competition, such as money market
mutual funds that sold shares in portfolios of short-tenn Treasury securities, provided altematives to federally insured deposits.
Thus, over the late 1970s and the early 1980s, banks lost much of their monopsony
power over their depositors, in part due to the actions of their corporate customers, in part due
to the deregulation of consumer deposit rates, and in part due to increased nonbank competition. In all cases, banks' costs were driven up and measured TFP was driven down. Berger
and Humphrey (1991b) estimated that as a net result of these changes, aggregate bank profits
earned through the payment of below-market rates on deposits fell from $61 billion in 1980
to $4 billion in 1988 (in constant 1988 dollars).
It might have been possible for banks to offset these negative TFP factors by lowering
operating costs, especially by closing branches. Indeed, a major technical innovation of the
period, automated teller machines (ATMs), was predicted to facilitate the closing of many
branches. However, to the contrary, the number of bank branches actually increased in the
19

1980s.

Part of the reason appears to be that the increased competition for depositors forced

banks to provide convenient branches and ATMs for consunlers, as well as higher interest
rates. According to industry surveys, choice of bank by depositors is largely based on convenience. Part of the reason may also relate to enforcement of the Community Reinvestment
Act, wiuch encouraged banks to keep open some unecononic branches in certain local communities that might otherwise have been closed. In addition, the benefits of ATMs may have

19. Over the decade, banks closed about 6.650 bmcbes, but opened approximately 16,500.

www.clevelandfed.org/research/workpaper/index.cfm

largely been captured by consumers, just as were the benefits of deposit rate deregulation.
While the average cost of a single ATM transaction may be substantially less than that of
using a human teller, the added convenier~ceof ATMs appears to increase the number of
transactions substantially. For example, customers may withdraw less cash during a typical
ATM transaction than during a typical human teller transaction, which increases the total
number of transactions and operating costs absorbed by the bank (see Berger, 1985).
This analysis may explain why researchers have failed to observe much positive technical change or productivity growth in banking during the last one and one-half decades. All of
the important changes described here, cash management ir~~provements,
deregulation of
deposit rates, increased nonbank competition, and the ATM innovation, hl principle should
have increased productivity in tlle banking sector, but not necessarily in its measured component. While measured productivity growth has been nonexistent, the users of banking
services have benefited from higher deposit interest rates, added convenience of ATMs, and
an increased number of branches. These benefits, which constitute increases in the "quality"
of banking services, are not captured in any measure of banking output. Thus, although there
has been no measured productivity growth, it would be inappropriate to conclude that society
as a wllole has not benefited. Rather, there has been a substantial redistribution of produc20

tivity benefits in which users of banking services have gained at the expense of banks.

We turn finally to examination of the scale econonly component of TFP, which has
often been considered to be an important topic in banking of its own merit. Since most
studies of bank scale economies have focusecl on smaller banks, it may be of particular interest to investigate the scale econon~iesof the 12 annual samples of relatively large banks
studied here. The scale economies derived from the seven stochastic econometric and thick
frontier models are shown in Table 4. The figures for the individual years are multiproduct

20. An analogous situnlion occurred in the electric utility intlustry during the 1970slwhen expensive pollution control restrictions were niandated. The niewured output of this industry, kilowatt hours, did not rise con~mensumtely
with the increased costs, so that n~easuredTFP fell (see Gollop iunl Roberts, 1983). However, society nlay still have
benefited on net through improvements in air quality, but these are not incorporated in nieasured industry output.

www.clevelandfed.org/research/workpaper/index.cfm

5

alnTC/alnY., averaged across size classes. A figure less than or
i= 1
1
greater than 1 indicates scale econoinies or diseco~lo~llies
respectively.

ray scale economies,

The estimates vary across estimation method £tom slight economies of about 5 percent
to slight diseconomies of about 4 percent (i.e., .95 5 C alnTC/alnY. S 1.04). These results are
1

1

also quite stable over time. Unlike the inefficiency and TFP results, the deregulation of the
early 1980s does not appear to have affected scale economies significantly. A breakout by
size class, shown in Table 5 for the preferred stochastic econo~netricand thick econometric
models, indicates some minor variation by size of bank. For the preferred stochastic
econometric model, every size class shows scale diseconomies of 1 to 3 percent on average,
except that the largest size class (assets > $10 billion) has average diseconomies of 5 percent.
For the preferred thick frontier model, the scale disecono~niesfall froin an average of 8 percent for the smallest size class ($100 million I assets < $200 million) to approximately
constant average costs for the top two size classes (assets > $5 billion).
The small scale economy and diseconomy estimates found here both on and off the
frontier are consistent with most of the conventional studies of bank scale economies (see the
surveys by Mester [1987], Clark [1988], and Humphrey [1990]).

2 1

An earlier study that com-

pared frontier and nonfrontier scale economies (Berger and Humphrey, 1991a) also found
little difference, suggesting that the econo~niesfound here may well represent the universe of
banks in branching states with assets over $100 miuion, rather than just the relatively efficient ones. An additional conclusion is that the average scale economies and diseconomies of
about 5 percent or less found here and elsewhere appear to be donzinated by inefficiencies,
22

which average about 15 to 20 percent here and are higher in some other studies.

21. Studies finding larger scale econonlies typically liave n~elzsuredhow operating expenses, rather than total costs,
vary with bank scale. The use of operdtiug costs done tends to bias the results towad fulding scale econo~nies,
since banks generally substitute intereskcost-intensive purchased fuuds for operatinwost-intensiveproduced
deposits as they increase scale, making operating costs per unit of output decline withour any real basis.
22. The ray scale economy measure used here is a locd, rather (ban global, concept. and (husit could understate the
gdns to scale when exceptionally large changes in scale are involved (see Evanoff and Isnilevich, 1991). However,
ray scale economies fairly accurately portray the cost effects of the changes in size h a t actually occur. Moreover,

(Footnote continues on next page)

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VI. Conclusions

This paper compares two general approacl~esto estimating inefficiency in banking, the
stochastic econometric approach and the thick frontier approach, as well as examining several
specific techniques within each approach. We also employ these methods to obtain estimates
of productivity growth and scale economies in the banking industry. The data set to which
the analysis is applied is a panel of 683 large U.S. branching state banks that account for twothirds of all U.S. banking assets. The data cover 1977-88, aperiod of significant financial
market innovation, deregulation, and technical innovation in banking.
The levels of bank inefficiency found here are reasonably consistent between the two
approaches. Using the preferred models of each of the stocllastic econometric and thick frontier approaches, the average difference in efficiency between the most and least efficient
quartiles of banks is estimated to be 18 and 21 percent respectively. Similarly, the average
efficiency of all banks is estimated to be 15 percent using the preferred technique of the
stochastic econometric approach. However, while the two approaches yield similar average
efficiency findings, they rank individual banks quite Werently.
The inefficiency estimates found here are consistent with those in the extant bank inefficiency literature, but are toward the low end of the literature's estimates. Nevertheless,
these inefficiencies are sufficiently large to dominate the scale economy effects of 5 percent
or less found here and elsewhere in the literature. This finding suggests that analyses which
focus on the scale of bank operations may be misplaced. Further increases in competition in
the banking industry are more likely to put pressure on inefficient banks of all sizes than to
force banks of any particular size to exit the industry.

(Footnote continued from previous page)
the relatively flat avenge cost curves shown in Figure 1A. where the AC
curve varies by only 5 percent across
all size classes, suggest that even very luge changes in scale iue not rssoc%3with luge changes in average
costs. In addition, Berger (1991), the only study to compute both conventional efficiencies and scale efficiencies
(comparisons of average costs for each bank to those [or tlie scie-eflicient bank of the sane product mix), found
inefficiencies to dominate scale effects.

www.clevelandfed.org/research/workpaper/index.cfm

The stochastic econometric frontier and thick frontier approaches also give similar esthnates for TFP growth and its two conlponents--tecImical change and scale economies.
Estimates of annual TFP growth ranged from negative to small positive values, from -3.55
percent growth per year to +O. 16 percent. These surprising results, which at first blush suggest technical retrogression, appear to be consistent with some institutional events that
occurred over this tinle period. In particular, over the late 1970s and the early 1980s, deposit
interest costs rose sharply as banks lost much of their monopsony power over their
depositors, which had allowed them to pay below-market rates. This loss, which was the
depositors' gain, was due to more sophisticated corporate cash management techniques, the
deregulation of consumer deposit rates, and an increase in nonbank co~npetition.The higher
cost of funds is measured as a negative technical change because costs increased without a
corresponding increase in measured output. The benefits of the key technical innovation of
the period, ATMs, also appear to have been largely captured by consumers, who enjoyed
more convenient service without paying significantly more for it. Thus, despite the fact that

measrired productivity fell, the unnleasured extra product of the industry in the form of more
favorable deposit rates and more convenient transactions for depositors implies that the true
productivity of this industry may well have increased.
Turning to future implications, forthcoming increases in competitive pressure in banking
will most likely come from bank mergers, both within and across markets. Several large banking organizations are in the process of, or have already completed, in-market horizontal
mergers.

addition, if interstate banking legislation passes, substantially greater oppor-

tunities for across-market mergers will be created. In these next rounds of increased
competition, there will be considerably less room for depositor benefits than in the previous
rounds, since most banks pay close to market rates already. However, the substantial inefficiencies cited above leave room for some nieaslired increases in bank productivity if efficient
banks take over inefficient banks and raise the efficiency of the latter group significantly.

www.clevelandfed.org/research/workpaper/index.cfm

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of Bank Productivity," Jour~talof Money, Credit and Banking, 18 (1986): 152-66.
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Jountal of Business, 64 (1991): 339-62.
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Functions with Composed Error," Intentatio~talEcSonomicReview, 18 (1977): 435-44.
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Industry," Southern Ecorzomic Journal, 53 (1986): 3 15-32.
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Aggregates," Brookings Papers on Economic Activity, 1 (1979), The Brookings
Institution, Washington, DC, 213-229.
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Banks," Ecortontics Letters, 28 (1988): 169-175.
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and Eco~zomicStatistics, 2 (1984): 367-374.
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Transition of the U.S. Airline Industry," Jotrrnal of Econometrics, 33 (1986): 143-163.

Average Total Cost Per Dollar of Assets (cents)

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Table 2
Inefficiency by Bank S i z e Class f o r t h e
Preferred Models o f t h e S t o c h a s t i c Econometric and Thick Frontier Approaches by Year
Stochastic Econometric Approach I n e f f i c i e n c i e s .
1(by year) I
Bank A s s e t S i z e Classes

(M = m i l l i o n ; B = b i l l i o n )
1977
1978
1979
1980
1981
1982
1983
1984
1985
1986
1987
1988
Overall

100M-200M
12.9%
15.4
15.6
13.2
14.6
12.2
12.2
13.8
14.4
13.7
14.5
14.1

200M-300M
13.8%
15.2
14.9
14.0
15.1
12.1
11.5
13.1
12.5
12.2
13.6
14.2

300M-500M
15.7%
16.2
16.2
15.4
16.9
13.3
12.0
14.8
13.9
14.4
17.9
17.5

500M-1B
15.5%
16.6
16.1
15.3
17.1
14.5
12.5
i4.6
14.6
15.1
19.4
19.1

1B-2B
14.3%
16.5
16.7
15.3
16.9
14.5
13.9
16.2
15.4
15.3
19.3
19.1

2B-5B
15.9%
16.3
16.7
16.0
19.1
14.8
1 3- 2
17.1
15.8
16.3
17.9
18.4

5B-10B
13.9%
17.1
17.9
18.8
20.0
14.6
13.2
17.9
16.2
15.5
16.3
15.9

>10B
20.5%
20.4
17.8
16.9
18.0
14.6
16.1
22.4
18.8
17.8
21.1
23.1

Overall
15.0%
16.2
16.1
15.3
16.8
13.5
12.5
15.0
14.3
14.5
17.2
17.2

13.9%

13.5%

15.3%

15.9%

16.1%

16.4%

16.4%

19.0%

15.3%

Overall
16.0%
20.8

Thick Frontier Approach I n e f f i c i e n c i e s
[Varying Cost Function, Stable Quartiles]
1977
1978

Overall

100M-200M
13.0%
16.8

19.1%

200M-300M
1.0%
8.6

13.6%

300M-500M
11.3%
9.9

500M-1B
12.9%
8.7

1B-2B
20.0%
13.4

2B-5B
16.6%
21.8

5B-10B
21.8%
27.2

>10B
31.1%
59.6

15.9%

13.5%

16.0%

19.8%

21.9%

48.4%

71

ns

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Table 3
Interquartile Inefficiency for Both Frontier Methods
Usinq Stochastic Econometric Inefficiencies and Average Costs
t o Define the Quartiles
Stochastic Econometric Inefficiencies
Define the Quartiles
Stochastic
Econometric

Average

18.4%

Thick
Frontier

27.7%

Average Total Costs
Define the Quartiles
Stochastic
Econometric

Thick
Frontier

4.7%

21.0%

Notes: The p r e f e r r e d models a r e used f o r both approaches, i . e . , MLE (by y e a r ) f o r
t h e s t o c h a s t i c econometric approach, and v a r y i n g c o s t f u n c t i o n , s t a b l e quart i l e s f o r t h e t h i c k f r o n t i e r approach.

www.clevelandfed.org/research/workpaper/index.cfm

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APPENDIX

Means and standard deviations of the variables used in the equation system (1)-(2) are
1

shown in Table A1 for the year 1988. All data are from the Consolidated Reports of
2

Condition and Income (Call Reports) except as noted.

Because of major changes in these

reports, the study was started in 1977 rather than earlier. We included only banks that were
in continuous operation over the 12-year period a d that had more than $100 million in assets.
Only banks in states that permitted branching (limited or statewide) during any year of
the sample were included. As of 1988, there were only 4 unit banking states (Colorado,
Illinois, Montana, and Wyotlhg), altllough a l l states now allow branching. Bank mergers
were treated as the acquisition of new deposits, assets, and factor inputs by the larger of the
institutions involved, and the dummy variable M was added to account for the potential cost
3

effects of these 391 mergers.

These restrictions eliminated approximately 11,500 banks

with about one-third of bank assets. Banks were placed in size classes consistent with their
average size over the 1%year period.
All value data were converted to real 1988 dollars using the GNP cleflator prior to estination. 'The GNP deflator may be a good price index for bank outputs, since bank deposits
4

and loans are used to purchase the entire array of society's goods and services. On an aggregate basis, there was a good correspondence between our deflated output series and that of
the Bureau of Labor Statistics (BLS, 1989), which is based on actual physical measurements
of checks processed, deposit and withdrawal activity, number of new loans made, ancl trust
accounts serviced. Over 1977-86, the BLS series on bank output rose 40.4 percent, while our
aggregate, cost share weighted series for the panel data set increased 43.8 percent over the
same period.

1. These means are simple averages, which differ from some of the weighted figures discussed in the text. For
exan~ple,average interest costs are only 59.1 percent of assets (S plus S ). However, total inte~stcosts are
3
4
about 75 percent of total bank assets, since larger banks are lliore interest-cost intensive.
2. The flow figures are the annual totals from the Decenlber Call Report, wllile the stock figures are averages of the
prior December and current June and Decelnber Calls. The averaging avoids bias h l n growth or decline over the year.

3. This follows the treatment of airline mergers in Sickles, Good, and Johnson (1986, p. 151).
4, No direa price irnlex for bank output exists for lltc full 1977-88 perid.

Table Al
Suuunary of Data
( A l l 683 panel banks, 1988)

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Cost Variables i n Model*

Mean

TC

8.4%

1.3%

18.6%

4.5%

40.1%

11.8%

19.0%

12.9%

R e t a i l (small) time and savings d e p o s i t s ( a s a
percent of a s s e t s ) **

52.9%

14.5%

Real e s t a t e loans ( a s a percent of a s s e t s ) .**

24.0%

10.2%

13.4%

8.1%

1

S3
4

T o t a l c o s t (expressed a s a percent of a s s e t s ) . * *
Labor s h a r e of t o t a l c o s t ( p e r c e n t ) .
Deposit i n t e r e s t s h a r e of t o t a l c o s t (percent)

.

Purchased funds i n t e r e s t share of t o t a l c o s t ( p e r c e n t ) .

S t d . Dev.

Output Q u a n t i t i e s and Input P r i c e s

Y1
Y
2
Y3
Y4
Y5
1
2

P3
4

*

Demand d e p o s i t s ( a s a percent of a s s e t s ) . * *

.

Commercial and i n d u s t r i a l loans ( a s a percent
of a s s e t s ) .**
Installment loans ( a s a percent of a s s e t s ) .**
P r i c e of l a b o r , $000 p e r year.
P r i c e of p h y s i c a l c a p i t a l (assumed t o be proport i o n a t e t o t h e replacement c o s t of a square f o o t
of o f f i c e space; taken from F.W. Dodge).

84.3

11.4

I n t e r e s t r a t e on d e p o s i t s .

4.8%

1.4%

I n t e r e s t r a t e on purchased funds.

6.5%

1.2%

The p h y s i c a l c a p i t a l c o s t s h a r e (S2 ) i s excluded from t h e model t o avoid p e r f e c t
collinearity.

**Numbers a r e expressed r e l a t i v e t o a s s e t s f o r e x p o s i t i o n only.
based on raw d a t a i n $000.
A l l value f i g u r e s a r e i n constant 1988 d o l l a r s .

Source: C a l l Reports, except a s noted above.

Regressions a r e

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Notes

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Notes

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Notes