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Expectations
At the Olin School of Business, Washington University in St. Louis, St. Louis, Missouri
May 16, 2003
Dean Greenbaum, distinguished trustees and faculty, and honored guests, I am pleased to be
at the Olin School today to congratulate this accomplished group of graduates. I hope today
represents but one among many successful milestones to come. And my advice to the
graduates is that they look back, not just forward, and thank the family and friends who
supported them in school and helped to make today's achievement possible.
I intend to do more than just wish the graduates success this afternoon. In fact, I will take a
few minutes on this happy occasion for a discussion of economic conditions and policy. I
will first explain what the Federal Reserve will be doing to ensure the best possible
performance of the economic system that you are about to enter. Then, I will discuss some
steps that you can take to navigate better in that wider world. Before I proceed, I should
note that the views I will be expressing are my own and do not necessarily represent the
views of other members of the Federal Open Market Committee or the Federal Reserve
Board.
What to Expect from the Central Bank
Let me first explain what you, and others graduating during this season, can expect from the
central bank. To my mind, the most important potential contribution of monetary
policymakers is to anchor inflation expectations so that private-sector decisions can be made
as efficiently as possible. We can do this because, as with any central bank, our control over
the size of our balance sheet determines the value of our country's money and the general
price level in the long run. We must do it because our enabling legislation directs the Federal
Reserve to seek monetary conditions fostering "maximum employment, stable prices, and
moderate long-term interest rates." The economics profession has learned, in part from the
bitter experience of the 1970s, that those three objectives collapse into one in the long run.
That is, only in an environment of stable prices will households and firms be able to direct
their complete attention to producing, investing, and saving so that employment will be at its
maximum over the long run. And at the same time, when investors are not concerned about
a generally rising level of prices for goods and services, inflation premiums will be
compressed and long-term interest rates will be moderate.
However, an environment of price stability is not one in which measured price indexes do
not change. In fact, price indexes of consumer goods and services suffer from a variety of
statistical biases that imply that the indexes overstate actual inflation. That is why, following
Federal Reserve tradition, I speak of an environment of price stability, or a situation in
which concerns about variations in the general price level do not materially influence the
decisions of households and firms. In my view, we are in such an environment. The
four-quarter growth in the core personal consumption deflator is currently running at a 1-1/2
percent rate, the slowest sustained pace in thirty years and 8 percentage points below its

peak recorded in 1980. Think of it: Inflation has declined over the years--that is, we have
experienced disinflation--to the point that increases in prices are now at a rate not seen on a
sustained basis in the lifetimes of most of today's graduates.
This disinflation represents an impressive victory for the disciplined monetary policy of the
Federal Reserve under the guidance first of Paul Volcker and then Alan Greenspan. But
having won the war, we at the Federal Reserve also have to win the peace. We will do that
by always remembering that our mandate to foster price stability imposes a symmetric
responsibility. Because resources are misused whenever the economy operates outside the
zone of price stability, measured inflation can be too low at times as well as too high.
In the quarters ahead and as noted at the conclusion of our policy meeting earlier this month,
the Federal Reserve has to guard against further declines from the already low prevailing
level of inflation. And we shall be on guard against such a development. Nonetheless, the
possibility that the process of disinflation will cumulate to the point that price levels actually
decline for a sustained stretch of time--that is, we enter into deflation--remains quite remote.
Quite simply, the United States has too many good things going for it to make a forecast of
deflation credible, including the stimulus imparted by prior monetary policy easings, the
marked decline in oil prices associated with decisive victory in the war against Iraq, the
progress many households and firms have made in repairing their balance sheets, and the
fact that inflation expectations remain well anchored.
In discussing the fundamentals supporting economic expansion, I particularly want to single
out the impressive growth of labor productivity. These increases in output per hour worked
have been made possible by the harnessing of advances in technology in every aspect of
business life. The lessons learned at institutions such as the Olin School are being applied
everywhere to trim inventories, shorten supply chains, and enhance firms' responsiveness to
their customers' needs. Faster productivity growth implies that workers can look forward to
more rapidly rising real wages over time. Because the economic pie will be getting larger,
those wage gains will not come at the expense of profits.
But we must also remember the unpleasant arithmetic attached to those gains in productivity
of late. Thus far in the economic recovery and expansion, firms have been able to meet
increased demand for their products without adding workers. I would not be credible before
this audience if I did not recognize that some may have had trouble finding employment and
a few may still be uncertain of their next job opportunity. Indeed, over the past year, about
one-half million private payroll jobs in the nonfarm sector have been lost. Because aggregate
supply can increase rapidly, aggregate demand also has to grow faster than its recent pace to
ensure that economic slack does not build up. Indeed, given the existing level of slack in
labor and product markets, the economy should be able to enjoy above-trend growth for
some time without putting undue pressure on resources. Recognizing that the economy is
experiencing price stability, I also accept that the central bank should work to create
conditions conducive to closing the gap between output and the ability of our economy to
produce, thereby fostering utilization of resources, including labor.
With the sound fundamentals that are now in place, I believe that such an outcome will be
achieved. That said, an economic system such as ours that relies on the separate decisions of
millions of people working to further their self-interest will be sensitive to expectations and
sentiment. As a result, economic outcomes can change quickly and are thus difficult to
predict. The difficulties of prediction pose a challenge to monetary policymakers: We prefer
to act in advance of, rather than in reaction to, economic developments so as to minimize

disruptions to economic activity. We cope with the challenge of prediction as best we can by
devoting substantial resources to economic forecasting, by monitoring developments in
financial markets, by speaking regularly with an extensive network of business contacts, and
by being flexible with our policy actions. But the reality is that the private sector cannot look
to the central bank to eliminate all risk. Real decisions have uncertain outcomes, and
sometimes the result is adverse. But businesses and households must be prepared to take the
reasonable risks associated with modern economies. And I am certain that businesses will
return to a more normal pace of investment, although I am less certain of the timing.
What to Expect of Yourselves
Let me now offer a few thoughts about the world you are entering and the key professional
challenges you face. Frankly, you will join the business world at a time when many have lost
confidence in the integrity and ethics of our institutional leadership. Questions have been
raised in the corporate and nonprofit sectors about the quality and reliability of information
that is made available and about the personal ethics of those who had responsibility for
managing the business risks that all organizations face.
A disregard for ethics, vague accountability, and weak systems of internal control have
resulted in unexpected levels of risk in credit or market exposures, in legal liability, and in
tarnished reputations and careers. But the damage is not necessarily limited to those
situations in which wrongdoing was discovered. The threat is more fundamental: Capital
cannot be allocated efficiently if market participants do not have reliable information with
which to make reasoned judgments.
Many investors, businesspeople, policymakers and regulators understand this and have
successfully promoted a needed emphasis on independence, oversight, and accountability.
Corporate governance is now properly understood to be the keystone in risk management.
Reputation is a critical competitive necessity, as you know, because reputation certainly
weighed heavily in your educational selection process. Reputation risk should not be
underestimated; I believe, for example, that Enron ceased to be a viable business because
the value of its name was severely reduced well before any liability had been found in any
court of law.
How can the organizations you will soon join manage legal risks and protect their
reputations? It is here that I believe a well-crafted ethics policy and the means to monitor
compliance can serve as a foundation. A solid program in support of ethical behavior, along
with sound corporate governance, can act as an early warning system that raises concerns to
senior managers and directors before they ripen into legal liability. A rigorous compliance
program can also identify behavior that, while within the law, could tarnish the company's
reputation with very tangible consequences on equity value.
It would please me thoroughly to say that with your entry into the profession of management
the need for these kinds of programs will be reduced. And your educational experience has
no doubt included some thoughtful and perhaps heartfelt discussions of business ethics. But
one of the constants of human commerce is that a certain proportion of those involved will
succumb to the urge to subordinate ethics to the desire for personal gain, however fleeting. I
believe that most of you will live up to the highest ethical standards. Some of you will be
able to profoundly influence your communities and businesses for the good. I will celebrate
that kind of outcome, but my more modest hope is that as a group you will enter the business
world as energetic advocates for the careful management of reputation risk and that
throughout your careers you will use the lessons of our current experience.

My final thought on managing the challenges ahead is one that will be familiar to you. As a
person who was privileged, as you are, to attend some of the world's finest educational
institutions, and as someone who currently serves in an institution that is heavily dependent
on analysis, I know that knowledge matters. Knowing a business plan or an issue or an
analytical technique is an absolute requirement. Recognizing that knowledge is fleeting is the
beginning of deeper understanding.
Thus, my hope for you is a continuing commitment to working through difficult problems, a
professional life characterized by the highest commitment to ethical behavior, a lifelong love
of learning, and a few moments--days like today--for celebration of your success.
Congratulations and good luck. We are rooting for you.
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2003 Speeches

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Last update: May 16, 2003