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Before the Bank Administration Institute, Phoenix, Arizona
April 30, 2002

Risk Management in a Changing Economic Environment
It is a pleasure to appear at this year's Bank Administration Institute's Audit, Compliance,
and Electronic Security Conference. The BAI has historically been the repository for
thoughtful leadership on a wide range of management, operations, and system-related issues.
This is an appropriate forum for sharing the Fed's perspective on certain risk-management
issues as they are being addressed by the financial services industries.
To put my comments in perspective, let me first identify four key environmental factors that
have changed in the financial services industry and have required the industry to improve
both its monitoring and its management of risk exposures.
The four major environmental factors affecting financial services are the following:
industry consolidation,
increased competition,
technological changes, and
management focus on shareholder value.
These factors, of course, are not the only ones affecting your industry, but their combined
influence has clearly altered your management challenges.
All of you are familiar with these factors so we have no need for elaborate description, but
let me touch on a few ways in which these factors have affected risk management--starting
with consolidation.
Twenty years ago, America's largest bank was Citicorp, with assets of around $120 billion.
Though Citicorp had a major international banking presence, its domestic banking operation
was contained largely in the State of New York. Its major national credit card operation was
its most significant departure from traditional banking lines.
In contrast, today's Citigroup has $1 trillion in assets and is a highly diversified financial
services provider operating not only throughout the United States but also internationally.
Citigroup's expanded scope is by no means unique. Rather, it is typical of the bank and
nonbank consolidation that has taken place. Today, thirteen financial holding companies
hold more than $100 billion in assets. Though we still have more than 6,000 separate
banking organizations in this country, our largest organizations now have nationwide
presence and offer a broad array of financial products.
Let's move on to competition. Despite the consolidation that has taken place, the financial
services industry remains highly competitive. Not only do banks face intra-industry
competition, but they also face competition from nonbank financial service providers. As of

all of you know, virtually every financial product offered by the banking industry is also
offered--either identically or by a close substitute--outside the regulated financial services
industry.
Let me touch on several ways that technology has changed the banking industry. First,
technological advances from the past decade have allowed real-time access to credit
information and public records. This ability to mine data allows providers of financial
products to identify target markets with minimal geographic restraint. It has fostered
development of monoline-credit-card and mortgage lenders that have become major market
participants in a very short time. Second, technology has allowed organizations to separate
the various business functions, such as product marketing, credit review and administration,
and asset funding, and to locate each of these functions based on separate criteria, such as
the availability of labor or the tax environment. Third, technology has helped institutions
monitor and manage risk by hedging exposure to credit risk and interest rate risk or by
selling certain assets in secondary markets.
The fourth environmental factor is the virtually unanimous corporate goal of maximizing
shareholder value. The motivation for this goal is obvious. The stock market has accorded a
price-earnings premium to financial institutions that consistently outperform their
competitors. This premium translates into highly receptive capital markets and enhanced
compensation to employees through stock options and provides the institution with a strong
currency with which to pursue mergers or acquisitions.
Thus far I have mentioned only the positive aspects of each of these environmental factors,
but each also has potential negatives. The consolidation that has created these giant
institutions has also created many new risk-management challenges.
Enhanced competition has brought increased pressure on interest-rate spreads and, when
combined with the continual pressure for earnings performance, can encourage either
imprudent risk-taking or a push for aggressive accounting treatment.
Sophisticated technology can at times be its own risk as a system failure or software error
can have extremely negative consequences.
In light of all the increased exposures to risk, how does the Federal Reserve System
approach the subject of risk management, and what expectations do Fed examiners have
when they evaluate an institution's risk management?
First, supervisors look for whether banking organizations are following the four fundamental
elements of a sound risk-management process:
active board and senior-management oversight,
adequate risk-management policies and limits,
appropriate risk measurement and reporting systems, and
comprehensive internal controls.
Of course, supervisors expect the details within each element of the risk-management
process to vary among institutions, depending on the nature and complexity of the risk
undertaken by the bank. There is no "one size fits all" approach to risk management, which
is still a partnership between science and art. Supervisors look at the individual pieces and
the way they fit together both for each of the institution's business lines and for the firm as a
whole. Supervisors also endeavor to look for outliers in the organization, particularly

operations that appear to be outgrowing the original control structure.
Providing some illustrations of how supervisors view the key elements of the
risk-management process may be instructive. The critical importance of the first
fundamental element, active oversight by the board and senior management, has become
quite clear recently. In past decades, the directors at times seemed content to concern
themselves with only summary information regarding management's strategy and financial
performance. In recent years, expectations for corporate governance have been raised, and
the fallout from Enron and other corporate mishaps have further intensified scrutiny in this
area.
Recent difficulty in the accounting for special purpose entities (SPEs) is an example of an
area where an active board can significantly help ensure that an institution understands,
discloses, and manages risk appropriately. Directors should be asking the following question:
Is management's accounting for material or its innovative transactions in sync with the
substance of these transactions? For example, if assets are to be shed from the balance sheet
by selling them to a special purpose entity, are both the risks and the rewards being
transferred to a third party? If the answer is no, then a prudent director would require that
the assets remain on the balance sheet (such as in the case of a "nonqualifying"(SPE), or that
the accounting be supplemented with enough disclosure to inform investors of the ongoing
risks these assets continue to present to the institution.
Recent experience also highlights the potential benefits of the board's audit committee
meeting with external auditors without management and aggressively seeking assurances
that risks associated with off-balance-sheet and special purpose entities are clearly
represented. Stimulated by recent events, a sea change is occurring and investors, creditors,
ratings agencies, and regulators expect far more transparency than was expected even one
year ago.
The importance of the second fundamental element, adequate risk management policies and
limits, is well illustrated by what supervisors are seeing in merchant banking activities. In
particular, the volatile nature and difficult valuation issues confronted by risk managers of
merchant banking operations call for more formal procedures. Since the passage of the
Gramm-Leach-Bliley Act in 1999, many financial holding companies are either entering or
expanding merchant banking activities. In particular, examiners have been encouraging
banking organizations to expand formal valuation policies and documentation. Without these
policies, risks may not be estimated in a consistent and timely fashion and communicated to
the board and shareholders. Such estimation and communication are, of course, of
paramount importance in the current environment, where venture capital earnings of more
than $7.7 billion at the largest banks in 2000 turned into a loss of more than $4.5 billion in
2001. Policies and procedures that promote timely, consistent, and accurate valuations of
risk help institutions to identify problems earlier than otherwise would be the case. They also
help focus attention on any changes in strategies or limits that might be needed to avoid
similar problems in the future.
The importance of the third fundamental element, appropriate risk measurement and
reporting systems, is well illustrated by the challenges presented by securitization activities.
In some cases, securitizations are simple off-balance-sheet financings, where much of the
risk of the underlying assets is retained. In other cases, a small portion of the risk is retained,
and in still other cases, such as most residential-mortgage securitizations, virtually all the risk
is transferred. We expect institutions engaged in this activity to have advanced measurement

and information systems to define the underlying risk related to these transactions, including
their effect on the institution's overall credit-, liquidity-, and market-risk profile. We also
expect institutions to estimate the economic capital needs arising from their securitizations
and ensure that they are factored into their own evaluation of capital needs. Finally, we
expect institutions to have adequate reporting systems that allow them to disclose to the
marketplace and regulators the nature of these exposures.
As many of you know, the Federal Reserve has long advocated better disclosure, particularly
regarding more-complex risks, in both the domestic and the international arenas. In fact, it is
one of the key requirements in the proposed revisions to the Basel Accord. The test now will
be to see if recent events will provide motivation or if the markets will require organizations
to more aggressively and creatively educate the marketplace about their true underlying
exposures.
Recognizing the heightened need for disclosure of securitization transactions, the banking
agencies, starting in 2001, required banks and their holding companies to disclose the type
and amount of assets securitized, the risk exposure retained, and the charge-offs and
delinquency status of the underlying assets. We are incorporating these items into our
supervisory monitoring screens, and we assume market analysts are also making use of these
public data for their own analysis of banking risk.
Clearly, more can and should be done by banking organizations to demystify and clarify the
risks they are taking. Other areas being discussed include disclosures on the risk profile of
bank credit portfolios by internal risk ratings.
The first three elements of risk management that I have discussed are fundamental to bank
safety and soundness, but without the fourth element--internal controls--none of the other
elements can be effective. For that reason, an evaluation of internal controls has always
been a fundamental part of bank supervision. It is a key to improving the odds that problems
are found early and addressed before the bank insurance fund or taxpayer dollars are at risk.
In response to a rising trend of unexpected weaknesses in control found at banks,
supervisors are seeking to ensure that risk-focused supervision is striking the right balance
between reviewing risk-management processes and performing procedures to validate
whether the procedures are working as advertised. Supervisors need to place more emphasis
on determining whether the strength and effectiveness of those controls are tested by an
independent third party other than supervisors and if they are, how frequently.
In particular, as part of our risk-focused supervision, we have endeavored to use the work of
internal auditors when it is deemed to be reliable. However, it is becoming clearer that we
must bring a new level of skepticism to bear in this area for some institutions. In that regard,
supervisors must return to the fundamentals of risk-focused supervision and require
substantive verification procedures to confirm the effectiveness and reliability of internal
audit, before placing substantial reliance on its findings.
In the past, supervisors have taken some comfort in the fact that external accountants have
also been looking at an institution's internal controls. As you know, for many banks the
Federal Deposit Insurance Corporation Improvement Act (FDICIA), Section 112, requires
that the external auditor attest to management's assertions regarding the adequacy of internal
controls over financial reporting. Recent events among certain banks that have had material
financial consequences have caused us to question the usefulness of these attestations. In
certain instances, we have been asking external accountants for their FDICIA 112 work

papers for banking organizations that we have found to have had significant control
weaknesses. We are looking into that work to formulate some views on whether this area
needs improvements and what actions might be most effective.
In conclusion, the past decade of consolidation and financial innovation has placed
increasing pressure on the accounting and internal control systems of banks and
corporations, revealing pockets of weaknesses. While policymakers grapple with possible
remedies, bankers and their supervisors can do their part by returning to the fundamentals.
These include becoming more engaged in understanding the substance behind transactions
and maintaining a healthy skepticism. I am confident that the combined efforts of
policymakers, bankers, and regulators will restore the confidence of the public and investors
and will better prepare us to weather future cyclical downturns.
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2002 Speeches

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