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For Release 10:00 a.m.
Eastern Standard Time
March 15, 1972____




Remarks of J. L. Robertson
Vice Chairman of the Board of Governors
of the
Federal Reserve System
before the
Independent Bankers Association
of America
Hotel Americana
Bai Harbour, Florida
March 15, 1972

The Credibility Crisis

In searching for a subject for my remarks here, it
occurred to me that since, in the formulation of monetary
policy, I have been in the front lines longer than anyone
else - more than two decades - I should say something about
the economy, perhaps pinpointing the mistakes of the past,
explaining how we got to where we are, and indicating where
we go from here. But the more I thought about it, the more
certain I was that that objective was not a good one. At
least with respect to where we go from here, the papers
are full of prognostications - some by persons whose only
qualification would seem to be an academic degree. I think
all I need to say to you on that subject is that, at long
last, the fallacious and enervating doctrines of "gradual­
ism" and "benign neglect" have been discarded - unfortunately,
at the cost of price and wage controls - and that we are now
headed in the right direction. Given time, the psychologi­
cal attitudes of businessmen and consumers will change for
the better. The wisdom and steadfastness with which we
formulate and adhere to sound monetary and fiscal poli­
cies, while awaiting those changes in attitude, will de­
termine not only the extent to which we succeed in reducing
both inflation and unemployment, but also the time when we
can safely dispense with controls.
Having given up that objective, I turned to another.
I thought perhaps the Hunt Commission Report would meet my
needs. But the more I read that report, the more inappro­
priate it seemed, because the good and bad ideas are so
intertwined and knotted together that it is almost impos­
sible to unravel them. In this political year, 1 am sure
Congress will not be able to do so. Why should I impose
on your time to discuss them now? Besides, few of you
have any doubts about my views on any portion of the re­
port. And so, again, I changed objectives.
The other day a play opened in Philadelphia called
"The Selling of the President", in which the candidate is
portrayed as having been born and raised in Broken Bow,
Nebraska, my home town - a town about which bankers have
been hearing for as long as I have been making speeches.
The play is based on the book, "The Selling of the Presi­
dent 1968", by Joe McGinniss. I read that book and Broken




- 2 Bow was never mentioned. Why was it injected into the
play? My guess is that the playwright is a banker on the
side who is utilizing what he learned at your conventions
to get to Broadway - or, perhaps, to enhance the credi­
bility of his play.
Credibility is what I want to talk about today.
We have heard a lot about credibility gaps in recent years.
But I would put it more strongly. Our society is suffer­
ing from a credibility crisis. It affects the political
world and the business world. It is a grave problem for
our communications media. Our educational institutions
and even our family life are touched by the growing lack
of trust and confidence.

Some efforts have been made to augment credibility
in the business world by enacting legislation. You in the
banking business have been touched by this through the
Truth in Lending Act, which has been under my wing from
its inception. We are now seeing a major governmental
effort to get a higher degree of truth in advertising.
It must come as a great shock to many of the denizens of
Madison Avenue to be confronted with demands that they
both explain what they mean and provide proof when they
claim that brand X is 20 per cent faster or brand Y lasts
10 per cent longer. Those percentages always remind me
of Chinese economic statistics - they sound fine but you
seldom know what the base is.
I do not know whether this drive for truth in ad­
vertising will ever get to the point where a certain news­
paper is asked to prove that it really gives its readers
"all the news that's fit to print", or whether a certain
magazine will be asked to provide the statistics that will
show that it really is "the world's most quoted news weekly".
Probably not. One of the strange facets of the tell-thetruth campaign is that it has the enthusiastic support of
most of the mass media, as long as it does not apply to
them. The media agree that you bankers should be scrupu­
lously honest in informing your customers about your inter­
est charges. At the same time, some of them contend that
"freedom of the press" gives anyone who has access to a




- 3 -

printing press or a microphone the right to lie and deceive,
even if those lies are part of an effort to incite people
to perform illegal acts, such as blowing up banks.
Examples of this curious double standard are not
hard to find. One government agency, the Food and Drug Ad­
ministration, is willing to use the full force of the law
to stop an advertiser from exaggerating the effectiveness
of its mouthwash in combatting cold germs. But another
agency, the Federal Communications Commission, was appar­
ently unwilling to even so much as slap the wrist of a pow­
erful television network for showing its vast audience a
baby that (according to the network) was dying of starva­
tion, when the actual cause of death was premature birth
and had nothing to do with malnutrition.
The protective mantle of the First Amendment to the
Constitution has been draped around such varied activities
as peddling pornography, pushing pot, and advocating arson,
but it has not been extended to provide protection to those
who would stretch the truth in their efforts to sell mouth­
wash or gasoline. Perhaps it is felt that the mendacity
of Madison Avenue is a greater threat to our well being
than the intellectual drivel of the pushers of drugs, de­
bauchery, and destruction. But a consequence of our un­
precedented tolerance of dissemination of destructive
falsehood is the growth of the great credibility crisis
that now confronts us.
We find the communications media being used to un­
dermine the credibility of everyone who represents authority,
whether it be the government official, the business leader,
the police, the school teacher, or the mere parent. In
turn, the credibility of the media is called into question,
and the public regards with increasing skepticism what they
are told by the press and the broadcasters. An ace politi­
cal correspondent of the Washington Post put it this way:




"The measure of the failure of the news­
papers is the open skepticism and even derision
with which they are viewed by their customers.

- 4 -

The press has as big a credibility gap as any
institution in this society."
A well known liberal academic, with extensive ex­
perience in high government positions, Daniel Patrick
Moynihan, has voiced deep concern about the degree to
which irresponsible behavior on the part of the news
media is making it difficult for our government to per­
form its assigned tasks effectively. In an article pub­
lished last year, Mr. Moynihan said:
"Hence the conditions are present for a pro­
tracted conflict in which the national govern­
ment keeps losing. This might once have been a
matter of little consequence or interest. It is,
I believe, no longer such, for it now takes place
within the context of what Nathan Glazer has de­
scribed as an 'assault on the reputation of Amer­
ica. ..which has already succeeded in reducing this
country, in the eyes of many American intellec­
tuals, to outlaw status...' In other words, it is
no longer a matter of this or that administration;
it is becoming a matter of national morale, of a
'loss of confidence and nerve', some of whose pos­
sible consequences...are not pleasant to contem­
plate."
We can see those consequences emerging already. On
the one hand, there is a growth in the number of cynics who
believe nothing; on the other, we see an increase in the
number of "true believers" who are guided by nothing but
their own unshakable convictions. The cynics are bogged
down in apathy and indecision. The true believers are
fired with fanaticism, not tempered with knowledge. The
ability of our people to cooperate to promote the general
welfare is vastly diminished, as we find it increasingly
difficult to reach agreement on what the general welfare
is.
For example, virtually every country in the his­
tory of the world, including ours, has always placed high
priority on maintaining its ability to defend itself against
potential enemies. This priority was well stated by Adam




- 5 -

Smith two hundred years ago when he wrote in The Wealth
of Nations: "Defense is much more important than opu­
lence ."
When Smith wrote those words, no one enjoyed much
opulence in terms of present day standards. It is shock­
ing that in a society that has more motor cars, televi­
sion sets, air conditioners, etc., etc. per capita than
any country in the world, the cry is going up that we
cannot afford to spend the money required to provide
ourselves with an adequate defense against our potential
enemies. We are told that we must reorder our priori­
ties and that national defense must be shoved far down
the list. This is not just the cry of some "lunatic
fringe". It is a theme that is put forward by serious
contenders for high political office. It is supported
by influential newspapers and by some of the most influ­
ential voices heard on that powerful medium, network tele­
vision.
I do not question their motives, but I do question
their judgment, and I am shocked by some of the methods
that they employ to influence public opinion. Let me
cite a couple examples of the methodology.
A few months ago one of the best known TV commen­
tators in the country told his vast audience that twothirds of the regular tax income of this country was
spent on the military. He compared this unfavorably
with the old state of Prussia, which he said was criti­
cized around the world for spending half of its income
on the military. The implication was that the United
States is more militaristic than Prussia was in its hey­
day.
The statistics used by this commentator were in­
correct. In the last fiscal year, our expenditures on
national defense amounted to a little over 40 per cent
of the revenues of the federal government. This year
it is estimated that defense expenditures will amount
to less than 36 per cent of federal revenue - a far cry
from the figure of two-thirds used by the television




- 6 -

commentator. After his figures were challenged, the
commentator attempted a lame justification which made
little sense. He and his network refused to correct
the misleading impression that was given to the esti­
mated fifteen million people who heard the original
broadcast. They refused to even acknowledge the fact
that a far more valid measure of the relative defense
burden carried by different countries is the ratio of
defense expenditures to GNP. They have not informed
their audience that in the last fiscal year the total
defense expenditures of the United States amounted to
just a little over 7 per cent of our GNP, the lowest
this ratio has been for many years.
The commentator in question makes no bones about
the fact that in his judgment the United States spends
far too much on defense. He is one of those who wants
to see our priorities drastically reordered. He appears
to overlook the fact that it will not be Americans who
reorder our priorities if we so weaken our defenses that
we are unable to protect ourselves from an attack. How­
ever, he is entitled to his judgment. What he is not
entitled to do, in ny opinion, is to use his privileged
position as a national television commentator to persuade
others of the correctness of his judgment by feeding them
false information.
The president of CBS News would appear to agree,
because a few years ago he made this statement:
"Anybody in news who is unfair, biased or inac­
curate— deliberately or negligently--despoils
his journalistic heritage and demeans his pro­
fession."
That is a fine statement. Unfortunately, however,
it would appear that it is not invariably heeded even in
his own organization. You may recall that a year ago
CBS broadcast a documentary called "The Selling of the
Pentagon", which aroused great controversy. This CBS
production has probably been charged with more inaccu­
racy and bias than any comparable television production







- 7 -

to date. I will cite only one example, not the most
important, but one which is indisputable because it
involves the use of false statistics.
In introducing the theme of huge Defense De­
partment expenditures on public affairs, CBS noted
that about $30 million a year was budgeted for such
expenditures. However, it pointed out that an "unpub­
lished" study by the prestigious Twentieth Century
Fund had estimated that such expenditures might be as
high as $190 million. CBS displayed a graph showing
that this was more than all three television networks
combined spent on their news programs. However, in­
vestigation by the critics revealed that at the time
the CBS program was aired, the study by the Twentieth
Century Fund had been published and that it contained
no such figure. On the contrary, it said that no ac­
curate estimate of total Defense Department spending
on public affairs could be made. Although one of the
papers prepared for the study had included the $190
million estimate, the Twentieth Century Fund had not
wished to lend its prestige to a figure that it did
not consider to be reliable. The Twentieth Century
Fund dropped it, but CBS did not. Whether this inac­
curacy was deliberate or negligent I cannot say, but
to borrow the words of the CBS official I just quoted,
those responsible for it demean their profession. What
is sadder still is that CBS has admitted the facts but
has not to this day apologized for the inaccuracy or
corrected the misinformation which it disseminated.
However, the most important criticism of this
particular TV production centers on the basic veracity
of the documentary.
There are those of us who think that if the tax­
payer is to be asked to support a defense program that
costs around $80. billion a year, the government has a
responsibility to tell him why it is necessary and what
is being done with his money. CBS rejected that view­
point so completely that it made no mention of it what­
soever in its documentary. The basic issue at the heart
of this program was never debated. CBS assumed that

- 8 -

expenditures to inform the public about the need for
national defense were unnecessary and then went on to
show that they were being made, implying that it was
showing the public examples of illegitimate and waste­
ful activities. It seems safe to infer that what the
producers wanted to accomplish was not the trimming of
a few million dollars from the Defense Department budget
to save the taxpayers money. They were clearly after
bigger game. If the government could be denied the
right to finance an information program to maintain
public support for national defense, then those such
as the commentator I discussed earlier would find it
much easier to win public support for really huge cuts
in our national defense. The documentary clearly im­
plied that we no longer needed to be as concerned with
national defense as we once were, since we had been liv­
ing in an era of peaceful coexistence for over a decade.
That decade, I might note, included such events as the
building of the Berlin Wall, the Cuban missile crisis,
the Vietnam War, and the Soviet invasion of Czechoslo­
vakia.
I call these matters to your attention today,
rather than discussing with you banking matters or the
state of our economy, because I, too, have become im­
pressed with the importance of assigning proper priori­
ties to our national goals. I had the privilege recently
of reading the manuscript of a forthcoming book by Gen­
eral Lewis W. Walt, who retired last year from his post
as Deputy Commandant of the Marine Corps. General Walt
is not only a great soldier, but he is a most articulate
and perceptive observer of the current scene.
His book bears an ominous title: "America Faces
Defeat". It begins with words that everyone concerned
with reordering priorities ought to think about. He
says:




"Most living Americans have grown up
the most powerful nation on earth. Under
cover of that strength we have enjoyed an
fluence hardly equalled in the history of

in
the
af­
any

- 9 -

nation. This era ended in 1971. Today, we are
a second-class power and we will have to accept
that role for at least four years. Perhaps
longer, possibly, forever."
He goes on to say:
"The individual citizen has not yet felt the
impact of this basic change from strength to weak­
ness, from leadership to compromise. Each of us
will feel it as the world market for our goods and
services shrinks; as we find ourselves increas­
ingly alone within the community of nations; as
we are forced to abandon the noble projects we
have devised for the health, education and wel­
fare of every living American.
"Instead, we shall have to learn once again
the harsh lessons of weakness, of being trampled
upon, and how it is to tighten our belts in pri­
vation and gird ourselves for nearly hopeless con­
flicts. We face, today, either defeat or years of
national tragedy."
Those are strong words - too strong, I am sure,
for those TV commentators who juggle figures to persuade
the public that America is already spending far more than
necessary on national defense. 1 will be surprised if
General Walt is invited to discuss his book and its dire
warning on the popular TV talk shows. I will be surprised
if our leading newspapers and magazines give it any seri­
ous attention, but not because it would be disquieting to
the American people to hear such warnings. The media
spokesmen are constantly telling us that they should not
be blamed for conveying so much bad news to the public.
They explain that if the news is bad, they have a sacred
obligation to report it, and we should not conclude that
they like it any more than we do. On that basis, of
course, the media would not shrink from alerting the
American public to the bad news that General Walt is
bringing out in his forthcoming book.




- 10 -

My guess is that General Walt's warning will be
largely ignored for the same reason that similar warn­
ings voiced by other distinguished Americans have been
ignored in recent years. The explanation lies in these
words penned by David Broder of the Washington Post:
"Selectivity is the essence of all contem­
porary journalism. And selectivity implies cri­
teria. Criteria depend on value judgments, which
is a fancy word for opinions, preconceptions and
prejudices."
It would be naive to suppose that the criteria
for news selection employed by a TV commentator or a
newspaper editor who believes that we are already spend­
ing far too much on defense would lead him to give prom­
inent attention to the warning of General Walt.
That is why those of us who by chance are aware
of such things must avail ourselves of opportunities to
discuss them and to inform others. We must not permit
our country to be immobilized and rendered defenseless
by media manipulation.
Because of the credibility crisis, the average
citizen is hard-pressed to know who and what is to be
believed. I am prepared to admit that I am no expert
on military matters. Perhaps experts such as General
Walt who voice these disturbing warnings are wrong.
But if we follow their advice and keep our defenses
stronger than might really be necessary, what have we
lost? Nothing more than a slight retardation in the
expansion of what is the highest level of living the
world has ever known. If, on the other hand, we fol­
low the advice of those who say that a strong defense
is not necessary and it develops that they are wrong,
what will we lose? Our lives, our freedom, our country.
I have no difficulty in choosing the side on which I
would rather err.
I make no apology for appearing before you today
to talk about matters that are not related to banking.




- 11 -

We are Americans first and bankers second. When our
country is in danger, we ask our sons to interrupt
their studies and careers, to shoulder arms and give
their lives if necessary to defend us. It behooves
all of us who have passed that age and who have risen
to positions of leadership in our communities and our
profession to take whatever steps we can to insure that
our country remains strong; that we not slip into war
or - worse - into surrender from weakness.
The likelihood that the national news media will
continue to ignore the warnings of experts in this field
may create the impression that what I have said to you
today is a minority view of doubtful validity. In my
view, that would be a false impression, flowing from
what Theodore H. White has described as the increasing
concentration in fewer hands of the cultural pattern of
the United States. Mr. White has said: "You can take
a compass with a one-mile radius and put it down at the
corner of 5th Avenue and 51st Street in Manhattan and
you have control of 95 per cent of the entire opinionand-influence making in the United States."
That explains, perhaps, why we get the monoto­
nous sameness of opinion from our national news media,
much of it very much at odds with the deeply held views
of what I believe to be the great majority of American
people. There is no acceptance of the idea that those
encompassed by Mr. White’s circle ought to reflect the
views of the people. One of the most prominent TV com­
mentators reacted to such a notion by saying:
"More responsive to the public! What are
they talking about?....I'm not about to adjust
the work I do according to the waves of popular
feeling that may come over the country. No re­
sponsible person can do that."
That surely means that the voices of the people
must more frequently be heard in contradiction of the
waves of feeling that emanate from that tiny group of
men in Manhattan that make up, according to Mr. White,




- 12 -

95 per cent of the opinion-and-influence making in the
United States.
Let no man be deterred. It has been said that
it is easier to find a score of men wise enough to dis­
cover the truth than to find one man intrepid enough,
in the face of opposition, to stand up for it. Perhaps
that one takes his counsel from Daniel De Foe, who said:
"He that has truth on his side is a fool, as well as a
coward, if he is afraid to own it because of other men's
opinions."