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For Immediate Release
4:00 p.m. EDT
April 19, 2010

Issues in Economic Development

Remarks by
Elizabeth A. Duke
Member
Board of Governors of the Federal Reserve System
at the
International Economic Development Council’s
Federal Economic Development Forum
Alexandria, Virginia

Good afternoon. I am pleased to address the International Economic Development
Council’s (IEDC) Federal Economic Development Forum. Before coming to the Federal
Reserve, I spent 30 years as a banker, primarily as a community banker. As such, I always
recognized that the strength of my bank depended on the strength of the economy in my market
area. So I devoted quite a bit of time and attention to local economic development. Within my
market, I served at various times on a number of public and non-profit boards and commissions
focused on regional development. That experience gave me a deep appreciation of the
challenges and accomplishments of those working in economic development at the local level.
As a member of the Federal Reserve Board, I am more often focused on national
economic issues, though even these are heavily influenced by the collective impact of economic
and community development initiatives. Nonetheless, as I prepared to come here today, I was
struck by the wide range of activities and frequent interaction between the Federal Reserve
System and economic development practitioners, both at the national and local level. As many
of you know, the Federal Reserve System is made up of the Board of Governors in Washington
and 12 Federal Reserve Banks across the country. We have specialists throughout the System
who routinely promote economic development successes through outreach and educational
activities. In fact, Federal Reserve staff members serve as advisers and board members to local
economic development entities and even the IEDC.
We’re involved in community economic development because we recognize that
economic recovery, growth, and stability depend on job creation and the development of
diversified and robust regional markets. I plan to focus today on the Federal Reserve’s current
research, policy, and related activities in three areas where, based on my experience, I believe

-2our concerns overlap with those of economic development professionals: small business lending,
commercial real estate, and workforce development.
Small Business Lending
This year I have been asked about the tightening of credit for small businesses more
often than any other topic. Many audiences, including economists, community bankers, and the
Congress are enormously concerned about the issue. Not surprisingly, the success of small
businesses is important to economic developers as well. Small businesses employ nearly 40
percent of the private sector workforce, making them a key component of the job market and a
building block of the economy. The health of state and local economies is directly tied to the
opportunity for small businesses to prosper.
Despite the best efforts of bankers and regulators, small businesses are still finding it
difficult to obtain credit. A recent study conducted by the National Federation of Independent
Business (NFIB) found that only about half of the small employers who attempted to borrow in
2009 received all the credit they wanted. Nearly one-quarter received no credit at all. A similar
study in 2005 found nearly 90 percent of small employers had most or all their credit needs met,
and only 8 percent obtained no credit. Even though conditions in financial markets have
continued to improve this year, access to credit remains restricted for many smaller businesses.
Several factors are contributing to the reduced supply of bank loans. For instance, in
response to an increase in the number of delinquent and nonperforming loans, many banks have
reduced existing lines of credit sharply and have tightened their standards and terms for new
credit. In other cases, banks whose capital has been eroded by losses or who have limited access
to capital markets may be reducing risk assets to improve their capital positions, especially amid
continued uncertainty about the economic outlook and possible future loan losses.

-3But the reduction in the availability of credit is not the whole story. There is also less
demand for credit by sound firms. As businesses reduced inventory levels and capital spending,
they tended to pay down debt and build cash positions. Indeed, in the most recent NFIB study,
34 percent of businesses reported lower sales as their biggest problem while only 3 percent cited
lack of credit. And while some potential borrowers seek less credit, others are no longer
qualified to borrow. Weakened balance sheets, reduced income, falling real estate collateral
values, and in some cases, a recent history of payment problems have made it difficult for some
businesses and consumers to qualify for loans, especially under the current stricter standards.
Other factors unique to the current financial environment may also be weighing on the
ability of small businesses to borrow. A significant portion of small businesses rely on the
owners’ personal assets and credit to fund their operations. As a result, small businesses are
affected by tight consumer credit conditions, in addition to an unfavorable business credit
climate. Many small business owners rely on their homes or business real estate to secure their
business loans. As collateral values have declined, their borrowing capacity has been reduced.
Finally, small business lending often is based on relationships that are solidified over time.
Sometimes those relationships are broken as a result of the bank’s inability to lend, such as when
the bank fails or when it reduces lending because of strains on or concentrations in its own
portfolio. Small businesses may then find it quite difficult to establish similar arrangements with
a new bank.
Given the challenges facing small businesses, the Federal Reserve has sought to ease the
flow of credit and better understand the nuances of the credit tightening. Ultimately, the most
effective way for policymakers to improve credit availability to small businesses, as well as other
businesses and households, is to undertake efforts that support a sustainable economic recovery.

-4With this in mind, the Federal Reserve over the past two years has taken strong action in
response to the financial crisis to help improve financial market conditions and promote the flow
of credit to households and businesses. We have acted on multiple fronts by instituting
accommodative monetary policy, expanding existing liquidity programs for depository
institutions, and establishing new liquidity facilities to support market functioning. Throughout
this period, we have particularly emphasized ensuring that our supervision and examination
policies do not inadvertently impede sound lending to businesses, both large and small, and we
will continue to do so.
In addition, the Federal Reserve System is hosting meetings with private- and publicsector partners to highlight concerns facing small businesses. Some of these meetings focus on
general small business topics. Others concentrate on subsegments of the market such as minority
business owners or businesses located in low- and moderate-income areas. We are in the midst
of hosting more than 40 such gatherings across the country to collect data and glean perspectives
that will help find ways to meet the immediate and intermediate financial needs of small
businesses. These meetings seek to identify existing credit gaps, share promising practices, and
highlight regional differences as well as national themes in credit access and technical support
for small businesses. The key findings of these small business gatherings will be presented to
policymakers later this summer.
Despite the difficulties in the small business lending market, I find reason to be
optimistic about small business lending in the near future. Improvements in conditions that
depressed lending in 2009 lead me to believe that we will begin to see an increase in bank loans
to small businesses later this year. Notably, overall economic conditions, the most important
determinant of the demand for and availability of small business lending, have improved

-5considerably since the early and middle part of last year. In response, bank attitudes toward
lending, including small business lending, may be shifting. According to the Federal Reserve’s
Senior Loan Officer Opinion Survey conducted in January, the number of banks that reported
having eased credit standards for small business lending over the previous three months nearly
matched the number that reported having tightened lending standards for the first time since
before the crisis began, in the summer of 2007.1
Commercial Real Estate
I am sure that economic development professionals also are greatly concerned about the
continuing deterioration of conditions in commercial real estate (CRE). A solid real estate base
is not only the foundation for commercial and retail centers, but communities also depend on
these commercial corridors to supply services and jobs to their residents and contribute
significantly to the local tax base. I assure you that the Federal Reserve appreciates the
consequences of weaknesses in commercial real estate and shares your concern.
Unfortunately, the outlook for commercial real estate is not very favorable. Hit hard by
the loss of businesses and employment, much retail, office, and industrial space stands vacant.
In addition, many businesses have cut expenses by renegotiating existing leases. The
combination of reduced cash flows and higher rates of return required by investors leads to lower
valuations, and many existing buildings are selling at a loss. As a result, credit conditions in this
market are particularly strained. Commercial mortgage delinquency rates have soared.
According to our January survey of senior lending officers, banks continued to tighten standards
on CRE loans and, presumably in light of the poor economic outlook for the sector, appear to
have been reluctant to refinance maturing construction and land development loans. In this

1

See Board of Governors of the Federal Reserve System (2010), “The January 2010 Senior Loan Officer Opinion
Survey on Bank Lending Practices.”

-6environment, a turnaround in CRE is likely to lag the improvement in overall economic activity.
However, compared with the situation in the early 1990s, the problems in this sector now appear
to be due largely to poor business fundamentals rather than widespread overbuilding, suggesting
that the performance of the CRE sector will gradually begin to improve as the economy
continues to strengthen.
The Federal Reserve and other banking agencies issued a policy statement covering
commercial real estate loans and loan workouts in October 2009--one of a series of actions taken
to support sound bank lending. 2 This guidance urges both lenders and bank examiners to take a
balanced approach in assessing borrowers’ debt servicing capacity and to make realistic
assessments of collateral values.
In addition, the Federal Reserve has taken steps with bankers and examiners to reinforce
the expectations outlined in the interagency policy statement. For example, in January, Federal
Reserve staff instituted an examiner training initiative that will underscore the importance of
sound lending practices with Federal Reserve and state examiners across the United States.
Additionally, we have developed an interagency training program specifically for examiners
reviewing CRE loans as part of the interagency Shared National Credit Program, which covers
large syndicated loans, including the largest commercial real estate loans in the nation.
We are working hard to track the progress and effectiveness of this guidance and are
exploring the feasibility of more formal statistical approaches for measuring and evaluating its
effectiveness. Preliminary analysis of recent data offers some encouragement that CRE
refinancing and workouts are beginning to take place. Notably, the volume of restructured
troubled loans increased by almost 32 percent during the fourth quarter of 2009, the quarter in

2

See Board of Governors of the Federal Reserve System (2009), “Federal Reserve Adopts Policy Statement
Supporting Prudent Commercial Real Estate (CRE) Loan Workouts,” press release, October 30.

-7which the guidance was issued. And, while overall real estate lending continues to decline due
to a sharp contraction in construction lending, loans outstanding in several other commercial real
estate sectors increased modestly in the fourth quarter.
Of course, the ability of economic development experts to impact the stability of the
commercial real estate market should not be underestimated. Your efforts to revive employment,
retail sales, and business capital expenditures in your communities will be key to the recovery of
commercial real estate values. Focusing your efforts on bringing new tenants to existing
commercial areas rather than developing new areas will also help to hasten the recovery. I
encourage you to be mindful of these options as you continue your work.
Workforce Development
Finally, I would like to emphasize the importance of workforce development as a means
for attracting and keeping businesses and jobs in your community. Few tools in the economic
development arsenal are as powerful as those that successfully match workers and jobs. Federal
Reserve research has uncovered a number of strategies that are especially promising for such
matches. But before I get to them, let me provide some recent data on the grim employment
picture that makes the success of such strategies so critical.
The unemployment rate has held at 9.7 percent for the past few months and job market
conditions remain weak. While job growth in March may be the first welcome sign that the
worst is over in terms of job loss, approximately 8 million jobs have been lost in the past three
years, and it will take sustained, robust job growth for some time to return all those workers to
jobs. Other indicators also suggest a challenging employment picture ahead. Specifically, data
collected by the Bureau of Labor Statistics indicates the unemployed, on average, are remaining

-8unemployed longer than in the past. And more people are underemployed as employers reduce
costs by shifting to part-time staffing models. 3
So far, most of the stabilization in the unemployment rate has come from a sharp
reduction in layoffs and terminations. We have not yet seen any substantial improvement in
hiring rates. Aggressive moves by businesses to reduce costs by cutting jobs and work hours
have resulted in solid gains in aggregate productivity. This bodes well for increased employment
in the coming year, but I anticipate that employers will add jobs cautiously in order to preserve
these cost savings and efficiency gains for as long as possible.
Improvement in labor market conditions is clearly a key component of a sustained
economic recovery. It is important to note that unemployment is not distributed evenly across all
segments of the population. Men, young workers, and low-skilled job seekers are
disproportionately affected by current job losses.4 Most notably for purposes of this discussion,
the prolonged unemployment of so many low-skill workers, in particular, is increasing the
demand for training and education.
Retraining workers to acquire the skills demanded in today’s job market is an ongoing
challenge as employment shifts away from low-skill manufacturing toward the service sector,
technology, and health care. The recent economic crisis and the rise in unemployment have only
made the need to retrain workers more urgent.
Effective workforce development is necessary to ensure that workers have the skills they
need to find new employment and that communities have a consistent supply of well-qualified
workers to remain competitive. Traditional workforce development strategies include preemployment training and job placement to help low- and moderate-income people transition

3
4

Bureau of Labor Statistics, U.S. Department of Labor.
Bureau of Labor Statistics, U.S. Department of Labor.

-9from one job to another. Most commonly, this involves occupational training through certificate
and degree programs, but it also includes the training and development workers receive from
employers.
Workforce development initiatives primarily focus on making job seekers “job ready.”
Given the current unemployment rate, governments and community organizations have
understandably focused on projects and programs that will create new jobs and ensure that
workers are available to fill them. Yet, even in this economy, some jobs go unfilled because
individuals lack the necessary skills. Skill gaps could constrain long-term employment growth.
Indeed, some 88 million Americans have at least one educational barrier, such as no high school
degree, no postsecondary training, or deficient English language skills. And, as I noted, longer
average duration of unemployment may be eroding the skills of the jobless.5
While broad investments in human capital and workforce development are clearly
needed, it is not easy to determine how to ensure that those investments are effective and costefficient. The Federal Reserve System is engaged in ongoing research to identify best practices
and establish methods for measuring the success of workforce development programs. For
example, the System’s Community Affairs function studied various workforce development
needs and responses as part of its examination of the impact of concentrated poverty on lowerincome individuals. In its report, The Enduring Challenge of Concentrated Poverty in America,
published in 2008, findings from 16 case studies confirmed that a skilled labor force is a key
attraction for other drivers of community success, including lower crime rates, outside
investment, and access to employment. As a result, many of the case study communities actively

5

See Beth Siegel and Karl Seidman (2009), “The Economic Development and Workforce Development Systems: A
Briefing Paper,” (New York: Surdna Foundation, December).

- 10 promote strategies that address barriers to work and connect adults to employment
opportunities.6
Among the successful strategies identified in the concentrated poverty case studies, the
report noted that community colleges have effectively filled educational gaps in communities
where limited educational attainment among residents and insufficient job readiness were
particularly pronounced. In Cleveland, for example, residents who once worked in
manufacturing lacked the necessary skills to obtain other available jobs, particularly in the
growing health care sector. To address this problem, the Cuyahoga County Community College
designed an innovative program to help individuals with limited formal education enter health
care through a nursing assistant training program. The program offers both immediate
employment opportunities and the potential for additional credentials necessary to advance to
other jobs along the occupational ladder.
In El Paso, Texas, the community developed Project ARRIBA, a labor market
intermediary that provides clients with training through El Paso Community College. The
training focuses on the skills necessary for local job demands in fields such as health care,
education, and information technology.
More recently, economists at the Federal Reserve Bank of St. Louis conducted a study of
the effectiveness of community colleges in advancing the economic well-being of students and
found that students who attend a community college gain economic advantages in the job
market, even without completing a degree. A review of research on using community colleges
for retraining older displaced workers found that one year at a community college increases the
long-term earnings of those workers by about 9 percent for men and about 13 percent for

6

See Federal Reserve System and the Brookings Institution (2008), The Enduring Challenge of Concentrated
Poverty in America: Case Studies from Communities Across the U.S.

- 11 women, when compared to earnings for similar workers who did not attend community college.
The majority of these gains were from math, science, and other technically oriented courses.7
In addition to the need to bridge a substantial skills gap in many job markets, the
challenge of connecting the residents of poor neighborhoods to jobs often entails overcoming
informational and transportation barriers. These problems are illustrated by the Federal Reserve
Bank of Boston’s research and fieldwork in Springfield, Massachusetts. Springfield was one of
the concentrated poverty case studies. The Boston Bank noted that Springfield residents with a
high school education were less likely to be employed than similarly educated residents of
comparable cities. The Reserve Bank’s research found that Springfield area employers rely
heavily on referrals from existing employees in the screening process for entry-level jobs.
Unfortunately, many residents of the poor neighborhoods of Springfield lack connections to
current jobholders, putting them at a disadvantage relative to other job seekers. In many cases,
they also lack the transportation options necessary to reach potential jobs. For example,
manufacturing, construction, and other jobs suitable to the residents’ competencies increasingly
require that they commute outside of Springfield’s urban core. However, low car-ownership
rates among inner-city residents and limited public transportation options during nights and
weekends and to suburban locations can exacerbate the challenges of connecting with job
opportunities. As a follow up to the case study, the Boston Bank recommended expanded
training, internship, mentorship, outreach, and other programs designed to develop Springfield’s
human capital and job market connections. Moreover, the Reserve Bank has encouraged
employers and public officials to devise solutions to address commuting difficulties.

7

See Natalia Kolesnikova, Federal Reserve Bank of St. Louis (2009), “Community Colleges: A Route of Upward
Mobility.”

- 12 Meanwhile, the Federal Reserve Bank of Richmond also identified transportation for
low-income workers across the country as an important barrier to income stability. The
Richmond Bank found that higher-paying jobs tend to be located on the outer fringes of
metropolitan areas, at a distance from many people seeking jobs. Moreover, many of the jobs in
growth sectors, such as health care and technology, tend to have varying shifts, which makes
using public transportation difficult. The Richmond Bank co-hosted an event, Cars and
Working Families, to build support for the concept that car ownership has become a necessity
rather than a privilege for working people. The event highlighted some of the barriers to auto
ownership among lower-income workers, including the cost of insurance, mandatory driving
classes that are primarily taught in English, and significant license fees. Since then, the
Richmond Bank has undertaken an initiative to focus community organizations, community
development foundations, and the financial industry on the importance of car ownership to a
person’s ability to hold a job that pays a living wage.
As you can see, the Federal Reserve is not only working to improve the national
economic outlook, but it is also engaged in some very local initiatives designed to identify and
address barriers to employment for those most impacted by recent job losses. We are committed
to continue lending our research and outreach resources to assist in these and other promising
community economic development initiatives.
Conclusion
In conclusion, I commend the work that you do in communities across the country.
Having been involved in several economic development initiatives as a community banker, I
know how complicated it is to build vision and consensus among local stakeholders. While
current economic circumstances are challenging, the work you do has never been more important

- 13 to the communities you serve. I hope that the Federal Reserve’s activities in the areas of small
business, commercial real estate, and workforce development that I described have given you an
insight into how we are trying to mitigate the economic downturn’s impact on communities. We
look forward to continued dialogue and partnership with you as we seek to find ways to hasten
recovery and rebuild communities.