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For release on delivery
9:30 a.m. EDT (8:30 a.m. CDT)
May 10, 2011

Fostering Innovation in Community Development Finance

Remarks by
Elizabeth A. Duke
Member
Board of Governors of the Federal Reserve System
at the
Federal Reserve Bank of St. Louis
2011 Exploring Innovation: A Conference on Community Development Finance
St. Louis, Missouri

May 10, 2011

Good morning. It is a pleasure to be in St. Louis to open the third biennial
Exploring Innovation Conference. The first Exploring Innovation conference was
opened four years ago by Professor Andrew Hargadon, the Charles J. Soderquist Chair in
Entrepreneurship at the University of California, Davis and a senior fellow at the
Kauffman Foundation. His remarks established a framework of collaboration for
innovation in community development finance. Since then, this conference has served as
a forum for sharing ideas and maintaining the networks that are so critical to this work.
Professor Hargadon initially set the stage by explaining that innovation and
creativity are not the same. An individual acting alone to solve a problem can be
creative, while innovation is the process of adding value by applying a new idea or
method to something that is already established. For example, Henry Ford did not
contribute the creative energy to invent an automobile. Rather, Ford’s innovation was the
idea to combine the 100-year-old technology for the automobile with the meat packing
industry’s assembly line process, resulting in a means to mass produce cars. On the same
note, Apple did not invent the MP3 player with the introduction of the iPod. Rather, the
company used existing technology and a collaboration with the music industry to develop
iTunes software, bringing an affordable application of the MP3 to the public. In each of
these examples, improving upon a good idea was as important, if not more important,
than the initial idea. The message for community development professionals was the
importance of collaboration, sharing ideas, and building upon the ideas of others in order
to innovate for the benefit of our communities.
The significance of Professor Hargadon’s message should not be lost in today’s
challenging economic climate. Times are particularly difficult for residents of our low-

-2and moderate-income communities who are struggling more than ever to support their
families, obtain affordable housing, and access basic services. We are here this week to
develop fresh approaches to address these persistent problems that are even more
widespread today than they were four years ago. Throughout the conference, I hope you
will contribute your own best ideas and look for ways to use the ideas of others to
improve your own communities and enhance your innovation network.
To this end, I would like to talk about efforts underway across the Federal
Reserve System and to share some of our ideas and resources. Situated at the intersection
of the federal government and private financial institutions, the Federal Reserve System
is well-positioned to facilitate collaborative activities among experts in the community
development finance industry. Through our network of 12 Reserve Banks across the
country, we build relationships with local governments, nonprofits, foundations,
academic institutions, and financing entities. We use outreach to connect the creative
minds working in community development to generate innovative policy and finance
solutions. By adding applied research to the mix, we convene these stakeholders around
particular community development topics and disseminate information to low- and
moderate-income communities, practitioners, and other interested parties.
I realize that collaboration and innovation can sound abstract, so let me offer
some examples of issues that the Fed has championed recently, and where we have seen
the results of our efforts.
Housing Crisis
I would like to start with the Federal Reserve System’s response to the housing
crisis as it unfolded over the past three years. Our multifaceted response included

-3guidance to banks, updates to regulations, changes to monetary policy, and analytical
research contributions. It also included engagement in national and regional partnerships
to inform policy and practices around foreclosure prevention and neighborhood
stabilization in communities hard hit by foreclosures.
From the onset of the crisis, we called on the expertise of community
development professionals within the Federal Reserve System to respond to concerns
from homeowners by crafting strategies to enhance foreclosure mitigation, encourage
loan modifications, and stave off the rising number of rescue scams. The Fed also
strengthened existing collaborations with fellow regulators, community groups, policy
organizations, financial institutions, and public officials to discuss innovative methods for
preventing unnecessary foreclosures and the negative impact they have on communities.
One valuable product of this effort was the development and dissemination of data tools,
heat maps, and detailed analysis to identify neighborhoods most at risk of foreclosures
and their damaging effects. Equipped with this information, community leaders can
better target limited resources to borrowers and declining communities. In 2008, as
interest in market-specific responses to foreclosures grew, the Fed developed a
conference series entitled “Recovery, Renewal, Rebuilding”1 in five cities that
represented a variety of housing markets--from older, industrial cities with shrinking
populations to boomtowns that grew too quickly.
Meanwhile, we also launched online Foreclosure Resource Centers at each
Reserve Bank that continue to provide homeowners, prospective homebuyers, and
community groups with information to help prevent foreclosures and lessen their
negative influence on neighborhoods. These centers offer a variety of resources,
1

For more information, see http://stlouisfed.org/RRRSeries/.

-4including an enhanced Foreclosure Mitigation Toolkit, which provides detailed steps and
information for localities seeking to develop foreclosure prevention activities. The
toolkit also includes a new Foreclosure Recovery Resource Guide to help consumers
recover from the foreclosure process.
As the foreclosure crisis unfolded and concerns expanded from loss mitigation
and loan modifications to worries about housing values, vacant properties, and
neighborhood stabilization, the Fed’s response evolved as well. For example, starting in
2009, the Board worked with the Federal Reserve Banks of Boston and Cleveland to
produce a publication addressing issues related to the acquisition and disposition of real
estate owned properties (REO), a term that refers to property owned by a financial
institution, typically a bank, after a foreclosure. The publication, “REO and Vacant
Properties,”2 is a compendium of papers by national experts that highlight their key ideas
regarding the disposition of vacant properties. Last November, the papers were presented
publicly at a forum at the Federal Reserve Board in Washington, D.C., where more than
100 participants shared ideas and lessons learned about community stabilization.3 In
addition, last year, the Federal Reserve worked with other federal regulators to encourage
neighborhood stabilization activities through the Community Reinvestment Act. This
year, we created video reports that describe specific strategies for managing vacant
properties in Cleveland, Phoenix, and Detroit.4
Throughout our work on the housing crisis, we have witnessed policy changes

2

This publication is available on the Board’s website at
www.federalreserve.gov/events/conferences/2010/reovpsns/downloads/reo_20100901.pdf.
3
To learn more about the forum, go to
www.federalreserve.gov/events/conferences/2010/reovpsns/default.htm.
4
All three video reports are available on the Board’s website at
www.federalreserve.gov/communitydev/stablecommunities.htm.

-5and novel responses to the challenges facing our communities. The collaborative efforts
and information sharing from national housing and community development experts,
including those led by our own staff, helped bring these innovative efforts to fruition.
For example, as a result of our neighborhood stabilization work, some Reserve Banks
partnered with national groups to help declining cities learn how to use land banks as a
potential tool to address high rates of foreclosure and vacant properties. Based on the
initial success of the Genesee County Land Bank, established in Michigan in 2002, and
resources provided by the National Vacant Properties Campaign, land banking is
becoming an integral part of community revitalization efforts for many places across the
country. For example, the city of Cleveland has used the Cuyahoga County Land Bank
as an important tool to address its vacant property issue. Cuyahoga County works with
lenders and servicers, including the government sponsored entities (GSEs), to access
properties quickly after they become vacant. This enables the county to make decisions
regarding the REO before it becomes dilapidated or a nuisance for neighboring
properties.
Because dealing with vacant property is a high profile issue in Cleveland, the
Federal Reserve Bank of Cleveland regularly participates in conversations about
solutions, such as land banking, and provides research on the neighborhood dynamics of
this problem to support communities crafting solutions. The Bank recently released the
“Adaptive Policies Needed to Address Changing Foreclosure Landscape”5 paper to
highlight the changing circumstances driving the foreclosure crisis and the need for

5

Federal Reserve Bank of Cleveland (2010), “Containing a Firestorm: Adaptive Policies Needed to
Address Changing Foreclosure Landscape,” Community Reinvestment Forum paper,
www.clevelandfed.org/Community_Development/publications/CR_Forum/201002/CR_Forum
201002.pdf

-6comprehensive policy approaches that cater to the specific challenges of diverse
neighborhoods.
For its part, the city of Cleveland has responded to the growing number of vacant
properties through the innovative use of data that allows the city to provide
neighborhood-specific responses. NEO CANDO, or the Northeast Ohio Community and
Neighborhood Data for Organizing, is a free and publicly accessible social and economic
data system provided by the Center on Urban Poverty and Community Development, a
research institute housed at Case Western Reserve University. NEO CANDO developers
recognize that limited resources are available to address foreclosure issues, and their data
support a systemic methodology for allocating available dollars. Hopefully, others will
draw on the experiences with targeted data use in Cleveland just as Cleveland drew on
the land banking experience of Genesee County.
Small Business Credit
Last year, diminishing credit availability for small businesses emerged as a
significant stumbling block to the economic recovery. Small businesses are central to
creating jobs and to restoring our economic prosperity. In fact, about one-half of all
Americans are employed by firms with fewer than 500 employees.6 As the challenges
facing small business owners surfaced, the Federal Reserve sought to better understand
the nuances of the credit tightening.
Together, the Reserve Banks across the System leveraged relationships with
lending institutions, small business owners, and community groups to discuss the changes
6

See John C. Haltiwanger, Ron S. Jarmin, and Javier Miranda (2010), "Who Creates Jobs? Small vs. Large
vs. Young," NBER Working Paper Series 16300 (Cambridge, Mass.: National Bureau of Economic
Research, August), http://ideas.repec.org/p/nbr/nberwo/16300.html.

-7in small business credit and think about potential solutions. Through this initiative, the
Federal Reserve sought to deepen its understanding of the dynamics of the supply of and
demand for small business credit, to identify specific credit gaps, and to learn of
promising practices and suggestions for improvement. In the course of just five months,
the Fed hosted more than 40 meetings around the country and finished with a wrap-up
forum in Washington, D.C., designed to summarize what we had heard and to plan next
steps.7 Some of the meetings took the form of small focus groups or listening sessions.
Other meetings were larger in scale, with more formal agendas focusing on a particular
aspect of small business financing, such as minority entrepreneurship, the role of
Community Development Financial Institutions (CDFIs), or federal guarantee loan
programs. Several meetings focused on a specific industry, such as auto suppliers.
Whether small or large, all of the meetings brought together small business
owners, small business trade groups, financial institutions and other private lenders, bank
supervision officials, CDFIs, and other small business support service providers to
discuss ways to improve the flow of credit to viable small businesses. Although the
information obtained through these meetings was anecdotal in nature, common themes
did emerge. And the ability to obtain real-time information directly from lenders and
potential borrowers has proved invaluable to our understanding of the issues affecting
credit availability.
Illustrating the importance of small business access to credit, a compilation of the
key findings of our outreach effort was included in Chairman Bernanke’s semiannual

7

The forum agenda is available on the Board’s website at
www.federalreserve.gov/events/conferences/2010/sbc/agenda.htm.

-8Monetary Policy Report to the Congress in July 2010.8 Already, a few of the meeting
participants’ recommendations have become a policy reality for the small business credit
market.
Participants in the nationwide meetings recommended improving access for CDFI
loan funds to participate as guaranteed lenders in the SBA 7(a) program in order to
increase the availability of credit to the underserved markets that depend on CDFIs.
Later, the Small Business Administration (SBA) rolled out two pilot programs aimed at
increasing the number of loans in these communities. The Community Advantage
program will increase the number of lower-dollar loans in underserved communities by
allowing CDFIs, and other mission-focused lenders, to originate SBA 7(a) loans up to
$250,000. Also, the Small Loan Advantage program is structured to encourage larger,
existing SBA lenders to make lower-dollar loans, which often benefit businesses in
underserved markets.9
Meeting participants also expressed support for additional low-cost, long-term
capital for CDFIs. Such capital would allow CDFIs to price loans to reflect their risk and
still offer an affordable rate to small businesses that may not qualify under conventional
bank standards and products. One participant recommended that policymakers consider
capital models for CDFIs that further leverage private dollars and create innovative
incentives for the private sector to partner with experienced CDFI fund managers with
strong risk-management capacity. Soon, as part of the Small Business Jobs Act, the U.S.
Treasury will provide up to $1 billion annually in federal guarantees for the next three
8

See Ben Bernanke (2010), “Semiannual Monetary Policy Report to the Congress,” testimony before the
U.S. Senate Committee on Banking, Housing, and Urban Affairs, Washington, DC, July 21,
www.federalreserve.gov/newsevents/testimony/bernanke20100721a.htm.
9

More information on the SBA’s Small Loan Advantage program is available at www.sba.gov/advantage.

-9years for bonds issued by CDFIs for community development purposes. In addition, the
act established a $300 million Small Business Lending Facility for Community
Development Loan Funds. The regulations for both of these programs are currently
under development.
At this point, I am pleased to tell you that recent anecdotal evidence leads me to
believe that conditions are improving for small businesses. Although no definitive data
source exists, the combination of a variety of recent survey results paints a picture of
increasing optimism about future sales and business conditions and a corresponding
easing of credit availability for small businesses.10 While this upward trend is
encouraging, the Fed is continuing to look for ideas that will help small businesses as
they work through some of the more subtle issues constraining their overall growth.
Going forward, we will coordinate a series of regional forums for financial
institutions and CDFIs on the use and deployment of small business programs authorized
in the Small Business Jobs Act and on sharing information about issues and successful
practices at a national level. The forums are being organized with participation from the
Opportunity Finance Network (OFN), the trade organization for CDFIs; the SBA; the
Treasury; the CDFI Fund; and our partner regulatory agencies. In addition to providing
information to regional forum participants, we will seek to use these forums to gather
information on best practices, trends, and any barriers to the successful implementation of
these federal programs. This year’s work will culminate with a November conference at
the Board of Governors, in partnership with the Federal Reserve Bank of Atlanta, to

10

Governor Elizabeth A. Duke, “Small Business Credit Availability,” remarks at the 2011 International
Factoring Association Conference, Washington, DC, April 14, 2011,
www.federalreserve.gov/newsevents/speech/duke20110414a.htm.

- 10 discuss small business credit and workforce training issues facing entrepreneurs-particularly women and minority entrepreneurs and those living in low- and moderateincome communities. Because jobs and the needs of low- and moderate-income
communities remain a priority for us, we will continue to foster collaborative efforts in
hopes of additional innovative responses.
Community Data Initiative
The Federal Reserve has a long history of using anecdotal information gathered
from businesses within the Reserve Districts to better understand underlying regional
economies and economic conditions. One of the lessons to be learned from the role of
subprime lending in the recent crisis is that it is equally important to pay attention to
underlying trends in segments of the economy, such as low- to moderate-income
communities or small businesses. The anecdotal information we collect from community
advocates and development professionals is quite valuable, but it will be even more
actionable if we have a framework for systematically collecting, studying, and
disseminating the information. To address this need to identify early warning signs of
future economic challenges, we are testing several initiatives to collect information from
practitioners and others working directly in the communities. This effort, known as the
“Community Data Initiative,” is intended to provide a systematic approach to gathering
and disseminating on-the-ground intelligence on current conditions and emerging
challenges facing low- and moderate-income communities. Insights from the data will
inform existing processes at the Fed and provide useful information to low- and
moderate-income communities. In order to achieve this new data collection and analysis
objective, a number of the Reserve Banks are leveraging their own research resources to

- 11 survey, poll, or otherwise collect information about communities in their District. At the
Board, we are also conducting our own surveys to help validate the District results.
Although the project is in its infant stage, I would like to share some initial
findings from two of the Reserve Banks that are already participating in the process. The
Federal Reserve Bank of San Francisco’s “Community Indicators Project” is a quarterly
survey tool that includes a collection of open-ended questions to inform community
development policy and practice in a richer way than quantitative data alone. Leaders
from banks, nonprofits, community-based organizations, foundations, local government,
and the private sector are asked about the conditions and trends affecting low-income
households. The lack of jobs was the dominant theme in the first year of data collection,
with the majority of respondents identifying unemployment as the primary cause of new
distress in the housing sector as increasing numbers of residents struggled to make
mortgage or rent payments. One survey participant stated that “prolonged unemployment
and underemployment are causing a huge growth in the number of low-and moderateincome individuals and communities. Unemployment is now the driving force behind
most of the other crises we are facing.”11
Similarly, the Federal Reserve Bank of Richmond has been using their Emerging
Issues Surveillance Tool (EIST) to identify the most significant current and emerging
community development issues in the District’s diverse communities. The top three
issues in the spring 2011 data release were employment opportunities, access to housing,
and home foreclosures. The jobs issue surfaced again, with a focus on the need for
training, when a participant stated: “Employment is the key to sustained self-sufficiency.

11

For more information, see the Federal Reserve Bank of San Francisco’s Community Indicators Project
webpage, www.frbsf.org/publications/community/community-indicators/.

- 12 There are jobs available in the Washington, D.C., market, but mostly high-skilled jobs for
which low-income residents are unqualified.” As with the San Francisco survey, the
results from this tool provide useful data for Richmond policymakers and District
stakeholders.
Virtual Collaboration
The growth in survey and other tools is intended to expand the Federal Reserve’s
outreach efforts and to ensure that we are responsive to the entire population. As we
continue to improve the tools we use, we hope to continue to engage each of you in the
conversation.
In the past, collaboration often required outlays of scarce time and financial
resources to attend face-to-face meetings. We are increasingly exploring ways to use
technology to effectively expand our reach. For example, the System is using live webstreaming to share key conferences through a YouTube channel as well as sharing
information through webinars. In addition, the Federal Reserve Bank of Atlanta has
introduced a series of podcasts with information on topics from foreclosure responses to
perspectives on real estate.12 Finally, as noted earlier, the Board just released three video
reports about strategies for addressing REO and vacant properties.13 If I have sparked
your interest, I hope you will visit the Board’s website to watch the videos.
Conclusion
It is clear that it will take all of us working together to solve the problems that
face communities today. Collaboration among government, nonprofits, and our partners

12

13

The Federal Reserve Bank of Atlanta’s podcasts are available at www.frbatlanta.org/podcasts/.

The Board’s video reports are available at
www.federalreserve.gov/communitydev/stablecommunities.htm.

- 13 in the private sector should focus on innovative ideas that can address the changing
conditions of our communities. As the nature of problems change, we all need to be
flexible and modify our responses.
Remember Professor Hargadon and his theory about innovation? Well, he also
stated that “social network theory divides the world into nodes and ties. You are a node
with ties to other people you know. The people you know have ties to each other…. If
you can talk to a wide range of people, you are broadening your entire world, the more
people you know, the more likely you are to be successful and happy. This has been
proven.… The more you share and talk to new people about your ideas, the more likely
you are to be innovative.”14 I would like to take this final moment to encourage you to
please make the most of your opportunities to share with your colleagues here this week,
and to continue to push the envelope on innovation. And I hope the Federal Reserve
System continues to be a node of innovation with ties to each of you.
Thank you.

14

For more information, see http://www.stlouisfed.org/community/innovation/web/framepages/index.htm