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For release on delivery
10:00 a.m. EDT
March 20, 2009

Statement of
Elizabeth A. Duke
Member
Board of Governors of the Federal Reserve System
before the
Committee on Financial Services
U.S. House of Representatives

March 20, 2009

Chairman Frank, Ranking Member Bachus, and members of the Committee, I want to
thank you for the opportunity to discuss the Federal Reserve Board’s ongoing efforts to address
and prevent mortgage-related fraud and abusive lending practices in the institutions we
supervise.
While the expansion of the subprime mortgage market over the past decade increased
consumers’ access to credit, too many homeowners and communities are suffering today because
of lax underwriting standards and other unfair or deceptive practices that resulted in
unsustainable loans. The Federal Reserve is committed to improving consumer protections and
promoting responsible lending practices through each of the roles we play as supervisor for
safety and soundness and consumer compliance, and as rulewriter.
I will discuss the Federal Reserve’s ongoing efforts as a banking supervisor to ensure that
the institutions we supervise are managing their mortgage lending activities in a safe and sound
manner and in compliance with laws and regulations. I will also discuss the rules and guidance
that have been issued over the past several years that address many of these issues. In addition to
our own examination and enforcement activities, I will talk about our ongoing efforts to
coordinate with other law enforcement agencies to hold those who are involved in criminal
activities in our supervised institutions accountable.
The Federal Reserve’s enforcement efforts begin with the examination of its supervised
institutions. The Federal Reserve conducts regular examinations of state member banks for both
safety and soundness and compliance with consumer protection laws. We also conduct regular
inspections of bank holding companies. We examine the mortgage businesses of these
institutions, including subprime residential portfolios, as applicable.

-2Institutions with weaknesses are expected to take corrective actions that include
improving their risk management and underwriting practices in the future. In those rare
instances where the bank is not willing to address the problem, we have and use a full range of
powerful enforcement tools to compel corrective action. To ensure that banks with performance
deficiencies give appropriate attention to supervisory concerns, we may require them to enter
into nonpublic enforcement actions, such as memoranda of understanding. When necessary, we
use formal, public enforcement actions, such as Written Agreements, Cease and Desist Orders,
or civil money penalties.
Mortgage Fraud and Investigations
In recent years, there has been a significant increase in suspected criminal activity with
respect to mortgage fraud and other mortgage-related criminal activity. Mortgage fraud occurs
in various ways. In many cases mortgage fraud is perpetrated against the financial institution by
brokers, appraisers, and other third parties. In other situations fraud is perpetrated by insiders of
the institution. As I will discuss further, there are other abusive practices that occur in mortgage
lending that harm borrowers and the safety and soundness of financial institutions.
The Suspicious Activity Reports (SARs) that banking organizations are required to file
reveal significant suspected mortgage fraud activity. As recently reported by FinCEN, there is a
continuing upward trend of SARs filed by depository institutions involving suspected mortgage
loan fraud.1 From July 1, 2007, through June 30, 2008, depository institutions filed a total of
62,084 SARs reporting suspected mortgage loan fraud. This represents an increase of 44 percent
in SARs involving mortgage fraud compared with the prior year. During the reporting period,
mortgage loan fraud was the third most reported activity in SARs. The top 25 filing institutions
of mortgage loan fraud SARs submitted 82 percent of the total 62,084 SAR filings. SARs
1

FinCEN, Filing Trends in Mortgage Loan Fraud, February 25, 2009

-3alleging mortgage fraud involve numerous varieties of conduct from large-scale multi-milliondollar “straw borrower” and property flipping schemes to single incidents of overstated income
or assets by individual borrowers.
Federal Reserve staff regularly review SARs filed by the financial institutions the Fed
supervises. When bank insiders may be involved, we initiate investigations, make referrals to
law enforcement, coordinate with law enforcement and other regulatory agencies, and pursue
enforcement actions against individuals, including seeking prohibition orders and, in appropriate
cases, civil money penalties and restitution. We are pursuing numerous investigations involving
insiders relating to possible mortgage-related fraud, both commercial and residential. The
Federal Reserve has established a Federal Reserve System examiner group to share information
on the detection of fraud and pending investigations. On the local level, Reserve Bank staff also
interacts with representatives from law enforcement, the Federal Bureau of Investigation, the
Internal Revenue Service, and other agencies in SAR “review teams” to review SARs and
coordinate actions. These meetings provide an opportunity to share information about criminal
activities, including mortgage fraud, occurring within the district.
The Federal Reserve regularly coordinates with law enforcement in a number of ways.
Staff participates in monthly interagency meetings led by the U.S. Department of Justice (DOJ)
Fraud Section and attended by other law enforcement and regulatory agencies. This interagency
group, the “Bank Fraud Working Group,” discusses and shares information on recent cases,
trends, and other issues, including mortgage fraud.
Supervision Examinations and Enforcement
In the Federal Reserve’s regular safety and soundness examinations of state member
banks and bank holding companies, we evaluate risk-management systems, financial condition,

-4and compliance with laws and regulations. In assessing a bank’s risk management systems for
its mortgage lending activity, examiners evaluate the adequacy of the bank’s practices to
identify, manage, and control credit risk. This includes the appropriateness of the bank’s
underwriting standards, credit administration, quality control processes over its own originations
and third-party originations, and appraisal and collateral valuation practices.
To assist institutions in understanding our supervisory expectations, the Federal Reserve
has supplemented its long-standing guidelines on safe and sound real estate lending practices by
joining the other federal bank regulatory agencies in issuing additional guidance on mortgage
lending practices.
Specifically, starting in 2005, the Federal Reserve and the other federal agencies
observed that lenders were increasingly originating nontraditional mortgage loans that lacked
principal amortization and had the potential for negative amortization. We were also concerned
about the growing use of adjustable rate mortgage products with “teaser” rates that adjust to a
variable rate plus a margin for the remaining term of the loan, in addition to other risky
characteristics. These products could result in payment shock to borrowers, and present
heightened risks to lenders and borrowers. Moreover, the easing of underwriting standards and
the marketing of these products to lower credit quality borrowers, including those purchasing
investment properties, held the potential to create significant risks for institutions and for
borrowers.
To address those concerns and prevent supervised institutions from making unaffordable
mortgage loans, the Federal Reserve and the other federal banking agencies issued the
Interagency Guidance on Nontraditional Mortgage Products Risks in 2006 and the Interagency
Statement on Subprime Mortgage Lending in 2007. The nontraditional mortgage guidance

-5highlights sound underwriting procedures, portfolio risk management, and consumer protection
practices that institutions should follow to prudently originate and manage mortgage loans with
payment option and interest-only features. A key aspect of both statements is the
recommendation that a lender’s analysis of repayment capacity should include an evaluation of
the borrower’s ability to repay debt. The subprime guidance emphasizes the risks of stated
income or reduced documentation loans in the subprime sector. Further, the subprime guidance
outlines certain practices that are considered predatory in nature and stipulates that institutions
should not engage in these practices regardless of loan features.
Also, in 2005 the Federal Reserve and the other banking agencies issued the Interagency
Guidance on Independent Appraisal and Evaluation Functions. This statement reinforces the
importance of appraiser independence from the loan origination and credit decision process to
ensure that valuations are fairly and appropriately determined. Independence has been a core
principle in the Board’s appraisal regulation and guidance, which have been in place since the
early 1990s. When we examine a bank’s real estate lending activities, examiners consider the
adequacy of the appraisal function to ensure that it complies with the appraisal regulation and
has appropriate risk management practices. A strong appraisal function is essential to combating
the potential for mortgage fraud by protecting the collateral valuations from influence by
individuals whose intent is to deceive the lender about the condition and value of the collateral.
The agencies took steps to further strengthen their guidance in this area by proposing interagency
appraisal and evaluation guidelines last November.
More recently, the collapse of the global credit market, triggered by the end of housing
booms in the United States and other countries and the associated problems in mortgage markets,
has led to a deterioration of asset values and credit conditions. As a result, financial institutions

-6have incurred losses that in and of themselves have caused financial institutions to tighten credit
underwriting standards to ensure that borrowers have the capacity to repay. Furthermore,
sweeping new rules issued by the Board under its authority in the Home Ownership and Equity
Protection Act (HOEPA) will further ensure that mortgage lenders that offer high-cost mortgages
have appropriate practices to ensure consumers can repay their loans.
Consumer Compliance Examination and Enforcement
The Federal Reserve conducts regular examinations of state member banks to evaluate
compliance with consumer protection laws, the fair lending laws, and the Community
Reinvestment Act. These examinations are conducted by a specially trained cadre of examiners
for the approximately 875 banks we supervise. The Board has a long-standing commitment to
ensuring that every bank it supervises complies fully with federal financial consumer protection
laws, including the fair lending laws. The scope of these examinations includes a review of the
bank’s compliance with the Truth in Lending Act, the Real Estate Settlement Procedures Act, the
Home Mortgage Disclosure Act, the Equal Credit Opportunity Act (ECOA), the Community
Reinvestment Act, and other federal consumer protection laws.
One objective of our consumer compliance examination program is to identify
compliance risks at banks before they harm consumers and ensure that state member banks have
appropriate controls in place to manage those risks. In conducting a consumer compliance
examination at a state member bank, examiners review the commitment and ability of bank
management to comply with consumer protection laws as well as the bank’s actual compliance
with such laws. Examinations follow a risk-focused approach tailored to fit the risk profile of
the bank. This approach directs supervisory attention and resources to the products, services,
and areas of the bank’s operations that pose the greatest risk to consumers. Our examiners

-7prepare a stand-alone consumer compliance examination report bearing a distinct consumer
compliance rating for each state member bank we supervise. These confidential reports include
an evaluation of the bank’s compliance management program, a summary of the fair lending
review, and a discussion of violations of consumer laws and regulations.
When examiners identify banks with weak and ineffective compliance programs, they
document the weaknesses in the examination report and take appropriate supervisory action.
Banks with a poor record of compliance are examined more frequently than those with favorable
records. When necessary to obtain compliance with consumer protection laws, we can, and do,
use our enforcement tools, ranging from nonpublic actions to public Cease and Desist Orders.
However, most banks voluntarily address any violations and weaknesses in consumer
compliance management programs that our examiners identify so we find public formal actions
are not typically necessary.
Important tools for examiners and financial institutions are guidance and examination
procedures for enforcing the Federal Trade Commission Act’s prohibition of unfair or deceptive
acts or practices. The Unfair or Deceptive Acts or Practices by State-Chartered Banks issued by
the Board and the FDIC in 2004 outlines strategies for banks to use to avoid engaging in unfair
or deceptive acts or practices, to minimize their own risks and to protect consumers. Among
other things, the guidance focuses on loan servicing and managing and monitoring creditors’
employees and third-party service providers.
The Federal Reserve’s consumer compliance supervision authority extends to bank
holding companies as well as to state member banks. In recent years, banking organizations
have greatly expanded the scope, complexity, and innovation of their business activities. At the
same time, compliance requirements associated with these activities have become more complex.

-8To assist financial institutions in addressing these challenges, the Federal Reserve recently issued
guidance in 2008 clarifying its expectations regarding firm-wide compliance risk management
and oversight for both prudential and consumer protection supervision in Complex Risk
Management Programs and Oversight at Large Banking Organizations with Complex
Compliance Profiles. Further, Federal Reserve consumer compliance examiners routinely
participate in the review and assessment of the adequacy of large bank holding company
compliance risk management programs.
In addition to its own supervisory efforts related to bank holding companies, the Federal
Reserve, along with the Office of Thrift Supervision, the Federal Trade Commission, and a
number of state authorities, recently completed a pilot consumer protection compliance review as
part of an interagency project to enhance the supervision of subprime mortgage lenders. Under
the pilot project, the agencies coordinated to conduct consumer-protection compliance reviews at
selected entities with significant subprime mortgage operations. The reviews included
independent state-licensed mortgage lenders, nondepository mortgage lending subsidiaries of
bank and thrift holding companies, and mortgage brokers doing business with or serving as
agents of these entities. These reviews included targeted evaluations of mortgage underwriting
standards, risk management strategies, and compliance with certain consumer protection laws.
We are currently assessing the results of the pilot project. The results will guide the Board’s
decisionmaking as to how it may supervise these entities in the future.
Focus on Fair Lending Enforcement
Although the Federal Reserve’s fair lending enforcement program is not intended to
detect mortgage fraud, it is a vital component of the Federal Reserve’s efforts to ensure fair
access to responsible credit. The Federal Reserve is committed to ensuring that every bank it

-9supervises complies fully with the federal fair lending laws, the ECOA and the Fair Housing Act.
Every consumer compliance examination includes an evaluation of the bank’s fair lending
compliance program, as well as an assessment of the bank’s fair lending risk across all types of
lending, including mortgage lending. Examiners also test the institution’s actual lending record
for specific types of discrimination, such as pricing discrimination in mortgage lending. A
specialized Fair Lending Enforcement Section on the Board’s staff works closely with staff at the
12 Reserve Banks across the country to provide guidance on fair lending matters and to ensure
that the fair lending laws are enforced rigorously.
When examiners find fair lending violations, the Board takes appropriate supervisory
action. If we have reason to believe that an institution has engaged in a pattern or practice of
discrimination under the ECOA, the Board, like other federal banking agencies, has a statutory
responsibility under the Act to refer the matter to the DOJ, which reviews the referral and
decides if further investigation is warranted. A DOJ investigation may result in a public civil
enforcement action or settlement. The DOJ may instead return the matter to the Federal Reserve
for administrative enforcement. When this occurs, we ensure that the institution takes all
appropriate corrective action. If a fair lending violation does not constitute a pattern or practice,
we similarly ensure that the bank takes all appropriate corrective action.
In carrying out our supervisory responsibilities related to fair lending, Federal Reserve
examiners perform many reviews to detect pricing discrimination, redlining, and steering in
mortgage lending. These illegal practices can limit fair access to responsible credit, and make it
more likely that minorities will fall prey to potentially abusive lending practices. Several of
these reviews have resulted in referrals to the DOJ. In the past three years, we have referred

- 10 fifteen matters to the DOJ and four of these matters have involved illegal discrimination in
mortgage lending based on race or ethnicity.
The Board referred two nationwide mortgage lenders to the DOJ because we determined
that Hispanic and African-American borrowers paid more for their loans than comparable nonHispanic white borrowers. These reviews resulted from a process of targeted reviews for
mortgage pricing discrimination that the Federal Reserve initiated when the mortgage pricing
data became available under the Home Mortgage Disclosure Act. We also referred a lender for
imposing a restriction on rowhouse lending that resulted in discrimination against African
Americans. Finally, we referred a lender for redlining. The lender’s marketing strategy was
based on negative racial stereotypes and, as a result, excluded a cluster of minority
neighborhoods from its lending activity.
Rules Banning Unfair and Deceptive Practices
In addition to our supervisory activities, the Federal Reserve Board in 2008 finalized
sweeping new rules for home mortgage loans to better protect consumers and facilitate
responsible residential mortgage lending. The rules, which amend Regulation Z (Truth in
Lending), were adopted under HOEPA, and prohibit unfair, abusive or deceptive home mortgage
lending practices and restrict certain other mortgage practices. Importantly, the rules apply to all
mortgage lenders, not just depository institutions supervised by the federal banking and thrift
regulators. These rules resulted from a series of field hearings conducted by the Board in 2006
and 2007 and a review of approximately 4,500 comment letters representing a broad spectrum of
views that were received in response to the Board’s proposed rule issued in December 2007.
The final rule adds four key protections for a newly defined category of “higher-priced
mortgage loans” secured by a consumer’s principal dwelling. The higher-priced thresholds

- 11 adopted by the Board would cover all, or virtually all, of the subprime market and a portion of
the Alt-A market. For loans in this category, these protections will prohibit a lender from
making a loan without regard to a borrower’s ability to repay the loan from income and assets
other than the home’s value. Second, lenders are prohibited from making “stated income” loans
and are required in each case to verify the income and assets they rely upon to determine
borrowers’ repayment ability. Third, the rules restrict the use of prepayment penalties in cases
where the borrower could encounter payment shock. Finally, creditors are required to establish
an escrow account for property taxes and homeowner’s insurance for all first-lien mortgage
loans.
In addition to rules for higher-cost loans, the Board adopted other protections that apply
to all mortgage loans secured by a consumer’s principal dwelling, regardless of the cost. The
rules prohibit lenders or brokers from coercing, influencing or otherwise encouraging an
appraiser to misstate or misrepresent the value of the property. The rules also prohibit, among
other things, servicers from engaging in certain unfair practices.
I note that the Board is working on another important rulemaking action with other
federal agencies and state organizations to implement the registration requirements for
residential mortgage loan originators employed by federally supervised institutions, as required
by the S.A.F.E. Mortgaging Licensing Act of 2008 (SAFE Act). The SAFE Act, when
implemented, will provide for increased accountability and tracking of loan originators in a
publicly accessible database. Under the SAFE Act, an individual is prohibited from engaging in
loan origination without obtaining and maintaining annually a unique identifier and either a
license and registration as a state-licensed loan originator or a registration as a federal loan
originator.

- 12 Prevention and Future Challenges
The Federal Reserve will continue to take actions against institutions that violate
consumer protection or fair lending laws, engage in unfair or deceptive practices, or otherwise
engage in unsafe or unsound lending practices. We will continue to focus on strong supervision
to prevent the occurrence of these practices and violations. In addition to our own examination
and enforcement activities, we will continue our efforts to coordinate with other law enforcement
agencies to hold those who are involved in our supervised institutions accountable for criminal
activities related to mortgage lending.
Again, I want to thank you for the opportunity to discuss what the Federal Reserve does
to address and prevent mortgage-related fraud and abusive lending practices in the institutions
we supervise.