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For release on delivery
Noon EST
February 24, 2009

CRA: A Framework for the Future

Remarks by
Elizabeth A. Duke
Member
Board of Governors of the Federal Reserve System
at
Revisiting the CRA: A Policy Discussion
Washington, D.C.

February 24, 2009

Good afternoon. I am pleased to be here to discuss the future of the Community
Reinvestment Act (CRA). As many of you probably know, I joined the Federal Reserve Board
last year after having spent many years as a community banker. My experience gives me both a
practical and theoretical interest in today’s discussion of CRA’s future.
When the Federal Reserve Bank of Boston celebrated the 30th Anniversary of CRA’s
enactment, it did so by hosting a forum in October 2007 that focused not just on the law’s
contributions to making financial services more readily available in low- and moderate-income
communities, but also on the challenges of applying the law in a financial landscape that is vastly
different from the one that existed in 1977. It was at that gathering of researchers, regulators,
bankers, nonprofit practitioners, and community advocates familiar with the CRA that
Congressman Barney Frank challenged the Federal Reserve Bank of Boston to collect the best
thinking about how the CRA might be improved for the future.
The Bank took this challenge to heart and, together with the Federal Reserve Bank of San
Francisco, invited an impressive group of experts to contribute to the creation of a publication
serving as the center of discussion at today’s forum, Revisiting the CRA: Perspectives on the
Future of the Community Reinvestment Act. This volume presents a variety of perspectives from
many who have been closely involved in the development and implementation of CRA policy
over the years. As one might imagine, there is no shortage of good ideas contained in these
pages including suggestions for statutory as well as regulatory changes. While many divergent
views are expressed in this publication, its most striking feature is an expression of a shared
understanding that access to financial services for all, including low- or moderate-income
communities and individuals continues to be an important goal for policymakers.

-2In my remarks today, I will highlight what I consider to be the most compelling reasons
for making changes to the CRA at this time, discuss many of the themes and issues raised in this
publication, and suggest a framework for how, as policymakers concerned with ensuring the full
participation of every individual in our economic recovery, we might weigh the various policy
options before us.
CRA: A Model for Government Intervention
Being among experts today, I need not revisit how CRA came into being. Suffice it to
say that Congress, concerned with the worsening condition of many older, urban neighborhoods
in the 1970s, wanted to address the lending practices of some financial institutions that took
deposits from households in their local communities but made loans and investments outside
those same communities. In addition to this disinvestment, some lenders engaged in redlining, a
practice based sometimes on race, at other times on income, and in still others on both factors.
These practices motivated Congress to enact the CRA and, in so doing, it clarified an affirmative
obligation for banks and thrifts to serve the credit needs of their entire communities, including
low- and moderate-income areas. At the time, Congress justified this obligation by citing the
special privileges conferred upon depository institutions including federal deposit insurance. By
focusing the attention of regulators on this obligation and requiring that a financial institution’s
performance under the CRA be considered part of its application to merge or acquire another
institution, the law provided a strong incentive to meet community credit needs while leaving
regulators with a great deal of flexibility to improve upon the implementing regulations as
markets evolved.

-3The most significant changes to the CRA regulations were in response to an executive
order issued in 1993 by President Clinton that directed banking agencies to make regulations
more performance-oriented. The regulations created several evaluation methods based on a
bank’s size and business strategy. In particular, they created separate lending, investment, and
service-test evaluation criteria for large banks. The revisions helped to stimulate increased
lending and investment activity in low- and moderate-income areas. In fact, some studies
suggest that these changes to the regulations coincided with an increase in annual lending
commitments from $ 1.6 billion in 1990 to $103 billion in 1999.1 Research that directly tested
for the effects of CRA, by comparing mortgage lending volumes and neighborhood outcomes in
neighborhoods just above and just below CRA’s income threshold, shows that the law has led to
additional lending and has had favorable effects on homeownership rates, home values, and
vacancy rates.2
CRA was written in a simpler time for banks. By and large, a local bank’s focus, even
that of a larger one, was local. Over time, however, it has become apparent that changes in the
structure of the financial industry since CRA’s enactment pose a significant challenge to the law
as it is written. The notion of serving a local community has been challenged not only by
industry consolidation that has resulted in the creation of very large banks that operate across the
nation, but also by advancements in technology that allow banking services to be delivered
without traditional branch networks. The article by Avery, Courchane, and Zorn noted that, by
2007, the 25 largest depository institutions operated nearly 40 percent of all retail banking
offices, up from just 10 percent in 1987. During that same period, their share of deposits more
1

National Community Reinvestment Coalition (September 2007), CRA Commitments, www.communitywealth.org/_pdfs/articles-publications/cdfis/report-silver-brown.pdf.
2
See www.federalreserveov/pubsfeds/200820081/index.html and
www.chicagofed.org/cedric/files/2003_conf_paper_session5_canner.pdf.

-4than doubled to nearly 55 percent, while their share of mortgages soared nearly threefold to 67
percent.3 Given merger activity in recent months, consolidation continues to present challenges
to local communities as the largest financial institutions grow even larger. At the same time,
many financial institutions have perfected lending through loan production offices, agents,
brokers, and electronic means, making the notion of a local lending area based on deposit-taking
branches and automated teller machines seem outmoded.
Perhaps even more striking is the dramatic increase in lending from institutions other
than the CRA-regulated financial institutions. As securitization grew, the share of mortgage
originations by non-CRA-regulated institutions also grew: in 1990, only 17 percent of mortgage
lending was originated by institutions not covered by the CRA. This share compares with a peak
of 40 percent in 1993 and an average around 30 percent thereafter.4 Moreover, nonbank
financial service providers who offer a range of products, such as payday loans, check cashing,
remittance services, and other services, have proliferated in recent years and target lowerincome areas in particular. These services are offered at a very high cost, and yet serve needs
that are not fully met by regulated financial institutions. While the trend in mortgage lending has
abated very recently due to the subprime crisis, the prevalence of alternative financial services
has not, and it is clear that CRA’s coverage and, arguably, its impact, have diminished as a
result.
After having worked with CRA over the years, I am still surprised at the misperceptions
that persist about it. One widely held misperception is that CRA is only about mortgage lending
to low- and moderate-income borrowers in lower-income neighborhoods. As a former
3

Robert B. Avery, Marsha J. Courchane, and Peter M. Zorn (2009). “The CRA within a Changing Financial
Landscape,” Revisiting the CRA: Perspectives on the Future of the Community Reinvestment Act, pp. 34-50.
4
Avery, Courchane, and Zorn.

-5community banker, I know that CRA’s impact is just as important in meeting the needs of small
farms and businesses and, as such, it serves as a valuable catalyst for job creation in both urban
and rural areas across the country. This point is particularly noteworthy at a time when
mounting job losses are adding to the woes of consumers and exacerbating the problems in
housing and mortgage lending. The most recent misperception promulgated by many who either
do not know much about the law or don’t like it, is that the CRA caused the subprime mortgage
meltdown.
Our recent analysis of CRA-related lending found no connection between CRA and the
subprime mortgage problems. In fact, the Board’s analysis found that nearly 60 percent of
higher-priced loans went to middle- or higher-income borrowers or neighborhoods, which are
not the focus of CRA activity. Additionally, about 20 percent of the higher-priced loans that
were extended in low- or moderate-income areas, or to low- or moderate-income borrowers,
were loans originated by lenders not covered by the CRA. Our analysis found, in fact, that only
6 percent of all higher-priced loans were made by CRA-covered lenders to borrowers and
neighborhoods targeted by the CRA. Further, our review of loan performance found that rates of
serious mortgage delinquency are high in all neighborhood groups, not just in lower-income
areas.
These conclusions were supported by research conducted by the Federal Reserve Bank of
San Francisco and published in the Revisiting the CRA volume under discussion today.
Moreover, an analysis of foreclosure rates in that study found that loans originated by CRAcovered lenders were significantly less likely to be in foreclosure than those originated by

-6independent mortgage companies.5 Clearly, claims that CRA caused the subprime crisis are not
supported by the facts.
The question of the moment, then, is not whether the current crisis was caused by the
CRA, but what can be done to make CRA a more effective regulatory incentive going forward as
we face an unprecedented set of community needs in the wake of the current foreclosure crisis
and the resulting economic slowdown. Lower-income neighborhoods that were once stable
thanks to the efforts of community development practitioners and their banking partners now
suffer from the negative effects of high foreclosure rates, including increased numbers of vacant
and abandoned property, a loss of equity in their own homes, and higher rates of crime and
arson. Infrastructure in these communities is eroding: retailers, service providers, and other
contributors to the economic health of these neighborhoods are departing.
Communities with lower levels of personal and neighborhood assets, including many
minority communities targeted for higher-priced subprime mortgages, have been particularly
hard hit.6 As credit has tightened, less capital is available for these communities. The pool of
loan and investment capital is shrinking at the same time that philanthropic dollars are
challenged by investment losses. To make matters even more challenging, state and local
governments face extraordinary budget deficits and have fewer resources to offer these
communities.
5

Elizabeth Laderman and Carolina Reid (2009). “CRA Lending During the Subprime Meltdown,” Revisiting the
CRA: Perspectives on the Future of the Community Reinvestment Act, pp. 115-133.
6
Lower-income and minority communities were targeted for higher-priced subprime mortgages and, as a result,
have experienced high rates of foreclosures. An analysis of 2005 lending indicates that 40 percent of lending in
minority communities (those where more than half of the population was minority) were higher-cost subprime loans,
compared with 23 percent of loans made elsewhere. Similar discrepancies were found in areas where the median
income was below 80 percent of the average median income. Lei Ding, Janneke Ratcliffe, Roberto Quericia, and
Michael Stegman (Spring 2008), “Neighborhood Patterns of High Cost Lending: The Case of Atlanta,” Journal of
Affordable Housing & Community Development Law, pp. 193-217.

-7Given this context, it is no surprise that some members of Congress have expressed an
interest in considering measures to improve the supervision of financial institutions, including
the role of CRA in providing financial products and services to lower-income communities. The
Federal Reserve Banks of Boston and San Francisco have offered a valuable place to start the
discussion of what should come next. Revisiting the CRA offers more detailed background
information about CRA’s origins and the developments in the banking industry that I have
alluded to here. Some of the contributing authors recommend revisions to the current
regulations, others advocate for the expansion of CRA’s coverage, and still others suggest that
we start all over again with the creation of a new model for providing financial products and
services to underserved communities.
A Framework for Change
There is no shortage of good thinking in this volume. And while I am not prepared to pick and
choose among the many options presented in it today, I would like to discuss several in the
context of some principles that I think provide a useful framework for thinking about any new
regulatory initiative. Framing the issue may be particularly helpful in trying to imagine CRA’s
future in a new financial environment.
First, I believe it is important to be clear about the problem that we are trying to solve.
When CRA was enacted, the concern was that lower-income communities did not have access to
capital and financial services. While concern about credit access has begun to resurface in a
tightening credit environment, I would hesitate to limit the focus of a new CRA in this way.
Access to credit in lower-income areas has been less of a problem in recent years than has been
access to loan products that were fairly priced, well-underwritten by lenders, and well-

-8understood by consumers. The analysis that I cited earlier regarding the targeting of lowerincome and minority communities indicates that we continue to have a problem that warrants
regulation. Whether, as Stella Adams suggests in her article, race should be explicitly
considered in evaluating a financial institution’s CRA performance or, as Lawrence White
suggests in his piece, stronger enforcement of the existing fair lending and antitrust laws make
CRA unnecessary, these issues deserve serious debate. Perhaps, as Larry Lindsey suggests, we
should think of financial products and services as a public good and regulate them accordingly.
In any case, it is important that, first, we clarify the problem that needs to be addressed.
Then, we can address whether the solution requires statutory change or whether it can be
successfully resolved through revisions to the regulations.
Second, policymakers need to identify who is in the best position to solve the problem
identified. Bill Apgar argues in his paper that an uneven regulatory structure encouraged
mortgage companies and non-bank subsidiaries to engage in subprime lending that banks
bypassed because of fair lending and CRA requirements. He argues that all lenders should have
a CRA obligation. For years, policymakers have hesitated to expand the coverage of CRA
because of the nexus the law created between a financial institution’s obligation to its community
and its access to deposit insurance and other banking system benefits. Changing that nexus, it
has been argued, could make CRA look more like a tax, which could be more easily attacked
politically, than a quid pro quo. While the recent expansion of access to the Federal Reserve’s
discount window might be seen as an opportunity to expand coverage to new entities, it is not
clear to me that this nexus alone should be the basis for expanding CRA’s coverage. The
concern Apgar raises over the unintended impact of uneven regulation may, in itself, be reason
enough to extend CRA coverage to providers of all consumer credit and financial services.

-9This concern leads me to my third principle for developing a new CRA structure. Any
new regulatory initiative should be transparent. As a former banker, I fully appreciate both the
need for regulations that are designed to achieve their goals and the need for those goals to be
clearly stated. As a former president of the American Bankers Association, I advocated
reductions in the regulatory burden. Regulatory burden refers not just to the number of
regulations that an industry must follow, but also the quality of those regulations. Much of the
motivation for the CRA regulatory amendments in the 1990s stemmed from the vagueness of the
original 12-assessment-factor approach. The revised regulations provided the clarity necessary
to spur the increases in lending and investment activity that I referred to earlier. They provided
clearer standards by which financial institutions could organize their activities. From a consumer
perspective, the fact that Congress amended the CRA statute in 1989 to make evaluations public
provided the transparency necessary to help create a dialogue between banks and community
advocates. This dialogue contributed to an increased number of public/private partnerships that
were uniquely successful in addressing the economic and community development needs of
lower-income communities.
A fourth principle, closely related to the need for transparency, is that policymakers
should balance the benefits and costs of regulation by taking care to tailor laws and regulations to
meet their stated goals as effectively and efficiently as possible. The documentation
requirements should take into account the size and resources of the institution, and they should
not overwhelm the activities themselves. There is still room to improve CRA in this respect. A
great deal of justification is required to demonstrate that certain activities qualify for
consideration under the regulations. Much of this is related to the need to demonstrate a benefit
to an institution’s assessment area. In order to simplify the regulation’s approach to meeting the

- 10 credit needs of lower-income areas, it may be necessary to consider a different way of measuring
impact. Moreover, measuring performance for any institution must take a broad view of
community needs, balancing quantitative measures of performance with consideration of the
quality of the credit, investments, and services extended. Or, as the introductory piece in
Revisiting the CRA, by Olson, Chakrabarti, and Essene, suggests, the story of CRA may be one
of a regulation that began by measuring process, evolved to a system of measuring outputs, but
perhaps, in the future, needs to measure outcomes in lower-income communities.
Finally, any new CRA regulation should be flexible. One of CRA’s strengths has been
the flexibility that the consideration of a bank’s performance context provides. The regulatory
agencies’ ability to redesign CRA regulations over the years kept it relevant as the financial
markets changed. For example, recent revisions recognized the difficulty in meeting the credit
needs of rural communities that do not have clearly delineated neighborhoods with differing
income levels. It also offered added incentives for financial institutions to provide assistance in
disaster areas. These provisions may not have been possible if Congress had dictated the exact
terms of the CRA evaluation that regulators should apply in determining an institution’s CRA
rating, and, as a general matter, I believe that Congress was wise not to be overly specific in the
CRA.
Conclusion
The future health of communities depends on each of us doing our part to focus attention
on the needs of those communities that have been affected by the combined impact of
foreclosures and a weak economy. At the encouragement of Congressman Frank, the Federal
Reserve Banks of Boston and San Francisco were inspired to broaden policy discussions by

- 11 inviting CRA experts to contribute to a very thoughtful volume on the future of CRA. In
formulating a new approach to CRA, I would recommend keeping the most effective feature of
the law--its flexibility. Any new regulatory structure should also be clear about the problem we
are trying to solve, it should determine who is in the best position to solve the problem, and it
should be transparent and designed to ensure that community benefit is maximized without
placing excessive regulatory burden on financial institutions. If we follow these principles, I am
sure that, together, we can determine the most effective way to improve upon a regulation that
has had demonstrated success in making credit available to low-and moderate-income
communities, and we can further determine the most effective way to strengthen its role as we
meet the challenges ahead.