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Remarks by Governor Edward W. Kelley, Jr.

Before the Bank Administration Institute's Symposium on Payments System Strategy,
Washington, D.C.
September 23, 1997

The Role of the Federal Reserve in the Payments System
It is a pleasure to be here today to discuss the Federal Reserve's role in the evolving U.S.
payments system, a role which is now under careful review. A great deal is going on in the
payments industry and, of course, the Federal Reserve is squarely in the middle of the
action. You are, too, and we all need to work together to shape the future of our payments
systems to ensure that they are as strong as possible. Understanding where we have been
and where we are today is an essential foundation for addressing where we wish to go in the
future. Accordingly, I will briefly review the history of the role of the Federal Reserve in the
payments system, share with you in some detail our ongoing review of that role, and outline
some possible directions for the future.
All individuals, businesses, and government entities in this country rely upon the smooth
functioning of the payments system to purchase goods, pay for services, receive payments,
and make investments. Today, all of us can be confident that the payments we initiate will
be satisfactorily completed. Tomorrow, technology and regulatory changes will alter the
face of the payments system. Interstate banking, which spread nearly nationwide this past
June, consolidation in the banking industry, legislation that mandates that most government
payments be made electronically by 1999, the opportunities provided by the Internet, and
other technological developments, will also contribute to the continued evolution of
payment options, payment choices, and payment needs. We, at the Federal Reserve, have
been studying what our role in that evolution should be and how best to ensure that all users
of payment services will continue to have confidence that their payments will be completed
reliably and efficiently and that all banks will have access to payment services on a fair and
equitable basis.
Before I address the Federal Reserve's future role in the payments system, I would like to
review how and why the Federal Reserve came to play its current role. In the 50 years
following the Civil War, a series of severe financial crises swept the country, disrupting and
undermining the national economy. During the financial panic of 1907 cash payments were
largely suspended throughout the country because many banks and clearinghouses refused
to clear checks drawn on certain other banks. Otherwise solvent banks failed.
The 1907 crisis and the lessons of failing to ensure a stable national economy were still
fresh in the minds of Congress when they created the Federal Reserve System. Thus, when
Congress passed the Federal Reserve Act in 1913, it directed the Federal Reserve to provide
an elastic currency--that is, a supply of currency in the quantities demanded by the public-and gave it the authority to establish a nationwide check collection system. In 1917,
Congress amended the Federal Reserve Act to prohibit banks from charging the Federal

Reserve Banks presentment fees.
These Congressional actions launched the Federal Reserve as an active participant in the
payments system. Initially, the Reserve Banks fulfilled their role by providing check
collection services and permitting member banks to issue transfer drafts to make payments
anywhere in the country, which were paid in immediately available funds by any Reserve
Bank. Gradually, as needs were identified and as technologies developed, the Reserve Banks
added new payments services, beginning with the Fedwire funds transfer system in 1918,
the book-entry securities service in 1968, and, finally, the automated clearing house (ACH)
in the early 1970s. For much of the time, the Reserve Banks provided payment services to
member banks without charge other than required reserves, and nonmember banks had
access to these services only through member banks.
Everything changed in 1980, when Congress enacted the Monetary Control Act (MCA). A
primary purpose of the MCA was to promote an efficient payments system by encouraging
competition between the Federal Reserve and private-sector providers of payment services.
The Act requires the Federal Reserve Banks to charge fees for their payment services, which
must, over the long run, be set to recover all direct and indirect costs of providing the
services. In addition, the MCA requires the Federal Reserve Banks to recover imputed costs,
such as taxes and the cost of capital, and imputed profits that would have been earned if the
services were provided by a private firm. Importantly, the MCA also extended reserve
requirements to nonmember banks and granted all banks equal access to the Fed's payment
services.
Congress further expanded the role of the Federal Reserve in the payments system in 1987
when it enacted the Expedited Funds Availability Act (EFAA). For the first time, this act
gave the Fed the authority to regulate check payments that were not processed by the
Federal Reserve Banks. Thus, the EFAA significantly broadened the System's ability to
ensure that the nation's check collection system is efficient and accessible. It also limited the
time that a bank may hold funds before making them available to customers for withdrawal
and directed the Federal Reserve to improve the process used to return unpaid checks to
banks of first deposit.
Thus, Congress has directed the Federal Reserve to ensure that the payments system in this
country is efficient and effective, that it supports the economic needs of its citizens, and that
it is available to all banks so that they can provide for the payment needs of their customers-the end users of the payments system. To achieve these goals, Congress cast the Federal
Reserve in the often difficult position of providing payment services, thereby competing
with some of the institutions it regulates, and regulating the payments system in which it is
an active participant. We are very mindful of these sometimes conflicting responsibilities
and take great pains to ensure that each responsibility is addressed fairly and equitably.
As service providers, the Federal Reserve Banks strive to operate in an efficient and cost
effective way. The Reserve Banks continually upgrade their computer and
telecommunications systems so that increasing proportions of funds, book-entry, and ACH
transactions can be processed without human intervention and, therefore, more accurately,
rapidly, and cost effectively.
Striving to serve their customers, the Reserve Banks offer a variety of products to meet the
differing business requirements of large, mid-sized, and small institutions with widely

divergent processing capabilities. For example, banks may obtain payment services from the
Federal Reserve Banks using personal computers connected via switched, dial-in
communications links or they may connect their mainframe computers to those in the
Federal Reserve via dedicated high-speed telecommunications lines. Similarly, banks-typically the larger ones--may select check deposit products that require little sorting by the
Reserve Banks and they pay relatively low fees. Smaller banks may deposit checks in ways
that meet their relatively greater sorting needs, thereby incurring higher fees, and many
banks use a mix of these products. Importantly, because the Reserve Banks must compete
for customers, they must provide services that meet or exceed the quality of other providers
and must ensure that internal operations are efficient.
As a regulator, the Federal Reserve has taken steps to improve the efficiency and
effectiveness of the payments system, often with the full awareness that it was moving
contrary to its own narrow competitive interests as a service provider. The Expedited Funds
Availability Act of 1987, which was implemented through Regulation CC, included
provisions designed to speed the processing of dishonored checks. In developing procedures
to implement those provisions, the Federal Reserve, working with the banking industry,
created a means to process returned checks on high speed equipment, which shortened
return times by reducing the number of banks that might handle dishonored checks. More
recently, in 1994, the Board modified Regulation CC to implement the same-day settlement
rule, which broadened banks' ability to present checks to collecting banks directly and
receive same-day funds in settlement. Direct presentments reduced the role of
intermediaries, including the Reserve Banks, but it improved the efficiency of the payments
system. As expected, the volume of checks collected through Reserve Banks has declined.
This summarizes the history of our involvement in payments to date, and the situation on the
surface looks quite stable. Why, then, is the Federal Reserve undertaking a fundamental
review of its role? There are several reasons.
First, as I have noted, the banking industry is in the midst of significant change. These
changes are primarily evolutionary -- driven by advances in technology, by industry
consolidation, and by regulations that now permit interstate branch banking. They do,
however, provide the opportunity for revolutionary responses that may, with time,
dramatically alter the face of the payments system. We need to understand and help to
beneficially shape these forces.
Second, from time to time, and certainly in a period of change such as this one, it is
appropriate for any organization to reassess its mission and how it fulfills that mission. As
you know, the United States remains far more dependent on paper checks for making
payments than any other industrialized country, even though electronic transactions appear
to be more efficient and less costly. As you also know, the Federal Reserve is the only
institution that presents checks to all depository institutions nationwide. We suspect that
industry consolidation and electronic technology may change the impact of our nationwide
reach, but exactly how and when that might happen, and what would be appropriate
responses, are not clear. Careful self-scrutiny is clearly timely.
Finally, there are significant differences of opinion in the industry, and our society more
generally, as to the appropriate payments role of the Federal Reserve. As a public service
entity, the Federal Reserve should address these concerns.

In light of all this, in October 1996, Chairman Greenspan asked me to serve on a committee
that is led by Vice Chair Rivlin to examine the Federal Reserve's role in the payments
system. The committee has been at work all year, and we expect to complete our task
shortly. Let me now outline what we have done, how we have gone about it, and where it is
leading us.
To begin the study, the committee reviewed the general environment in which payments
services are offered. The committee analyzed the economic factors influencing the supply of
and demand for wholesale services--that is, for the large-value and securities transfers that
support the interbank market--and retail services, primarily small dollar payments. We
studied current trends in the financial services industry, including the development of new
and emerging payment services, and our role in those markets. And, we examined how the
Federal Reserve's participation in the payments system affects our ability to implement
monetary policy decisions and to regulate and supervise banks.
Based on its internal review, the committee decided to focus its study on the Federal
Reserve Banks' retail payment services--check and ACH. The committee excluded the
wholesale systems because (1) these systems are efficient and effective now, (2) they are an
important vehicle for controlling systemic risk, requiring very close monitoring, (3) they are
an integral part in implementing monetary policy decisions, (4) they play an important role
in providing every day liquidity to financial markets, and (5) they provide certainty to
payments system participants in times of financial stress. It is worth noting that most central
banks in major economies, like the Federal Reserve, provide large-value funds transfer
services to banks and many also provide some form of securities settlement and safekeeping
services. This is not to imply that we are complacently satisfied with all aspects of our
country's wholesale payment arrangements, but rather that we do not feel that a review of
the Federal Reserve's role in them is needed at this time.
The committee felt that it was critically important to this study that we draw on the insights
and expertise of the banking industry and other payments system participants. We wanted to
understand fully the dynamics of the payments system and the changes that the industry
envisions over the next five to ten years, as well as the reasoning behind the varying views
about the Federal Reserve's payments activities. Thus, the committee developed a series of
hypothetical scenarios for Federal Reserve participation in the retail payments system that
we discussed with industry representatives in a series of forums that were conducted last
May and June. Some of you may have attended one of those forums.
In total, we held ten national and fifty-two regional forums. Attendees represented a diverse
group of payments system participants, including representatives from large and small
banks, private payments system providers, corporations, trade associations, academicians,
consultants, and emerging payments system service providers. In total, over 500
representatives from 473 organizations participated.
To obtain the thoughts of these payments system participants, the Committee developed five
hypothetical scenarios for the Federal Reserve's future role in the check and ACH payment
services. These scenarios were not developed specifically as policy options but rather were
intended solely to stimulate discussion. Because many of you are familiar with these
scenarios, I will review them only briefly. In two scenarios the Federal Reserve would
withdraw from participation in the check and ACH markets and in the remaining three
scenarios, the Federal Reserve would continue to provide those services.

In the first withdrawal scenario, the Federal Reserve would announce its intention to
liquidate its check and ACH services, although we would take steps to provide for a smooth
transition for our customers. In the second, the Federal Reserve envisioned selling its check
and ACH services to a private-sector entity that would retain no privileged ties to the
Federal Reserve.
The three scenarios under which the Federal Reserve would continue to provide retail
payment services to banks varied considerably. These scenarios envisioned future roles in
which the Federal Reserve would (1) merely ensure that all banks had access to our existing
check and ACH services, which many saw as a de facto exit strategy, (2) use our operational
presence to stimulate development of more cost-effective and efficient payment methods, or
(3) take aggressive steps to expedite the movement to an electronic-based retail payments
system.
To stimulate discussion about each scenario and its effect on the provision of retail
payments, several key questions were introduced. For example, we asked what would
happen to the prices and availability of retail payments in times of relative economic
stability and in times of financial stress, such as in the Texas banking crisis. Another
question asked was what participants thought would be the best way to transform our largely
paper-based system to a more electronic one.
What have we heard? As you would guess, there are various perspectives on the
fundamental question of the appropriate role for the Federal Reserve in the payments
system. Some believe that it is inappropriate for the Federal Reserve to provide payment
services and that the private sector could provide essentially the same services at a lower
cost and perhaps greater efficiency. Many others believe that, by providing payment
services, the Federal Reserve ensures that all payments system participants will be able to
access competitively priced payment services. While some believe that it is inappropriate for
the Federal Reserve to regulate the industry in which it competes, others believe that by
providing payment services, the Federal Reserve gains operational experience that makes it
a better regulator.
More specifically, participants had differing views on various aspects of these issues and the
consequences of each scenario. Many were concerned that, if the Federal Reserve withdrew
from these services, it would result in short-term service disruptions with few long-term
benefits. Many indicated that prices for retail services would rise, and smaller banks and
remotely located banks were concerned that they would have difficulty obtaining check and
ACH services. Concern was expressed that without an operational presence, the Federal
Reserve would have to regulate the retail payments system more extensively to ensure that
all banks had access to the services.
While, not unanimous, there was strong support from institutions of all sizes for continued
Federal Reserve provision of retail payment services. Some stated that because check
payments would continue to dominate the U.S. payments system for the foreseeable future,
the Federal Reserve should maintain its check services while consumers adapt to the use of
electronic payments mechanisms. Others indicated that by establishing a more aggressive
operational presence in the check and ACH services, the Federal Reserve could undertake
initiatives to promote efficiency, in general, and to encourage the use of electronics to
collect checks, in particular.

Some indicated that private-sector service providers would prefer to invest in developing
new markets and devising new technologies rather than in expanding their capacity to
collect paper checks. They also indicated that they face significant resource demands to
address other operational issues, such as the federal government's initiative to deliver almost
all payments electronically by 1999 and preparation for the year 2000.
No matter what their view about the Federal Reserve's continued presence in the retail
payments market, virtually all participants believed that the Federal Reserve could play an
important role in educating consumers about the benefits of electronic payments.
While the committee has not reached detailed final conclusions, it is clear that the Federal
Reserve can best ensure the safety and effectiveness of the Nation's payments system by
continuing to provide its existing retail payment services for check and ACH, and we will so
recommend. We agree with a recurring theme at the forums that there would likely be
significant disruptions in the payments system if the Federal Reserve withdrew, with little
net societal benefit.
Currently, the banking industry is trying to grapple with a variety of technological issues, an
effort that is requiring a great deal of resources. Banks are adopting the latest technological
innovations to provide their customers with new and improved services and preparing to be
century date change compliant. By continuing to provide payment services, the Federal
Reserve would enable banks and service providers to continue to focus on these future
oriented efforts. This would be far more productive, for example, than attempting to
restructure an efficient, but dated, paper-based check collection system.
But, as yet, the Committee has not decided on its specific recommendations for Federal
Reserve involvement in retail payment services. Many issues identified and needing
resolution are still "open." They include considering whether the Federal Reserve should
assume a very aggressive operational and regulatory posture to convert all payments to
electronics and whether we should launch an intensive public education campaign to inform
consumers of the benefits of electronic transactions. We are also considering suggestions
that we establish a regulatory regime that encourages electronic payments and discourages
paper, that the Federal Reserve take the lead in establishing standards for electronic
payments, and that we work toward a revised legal structure more suitable to an electronic
environment.
Operationally, the Federal Reserve might offer banks new products that take advantage of
the latest technology and assist in their efforts to make their customers more comfortable
with electronics. Also the Federal Reserve could conceivably open its secure
communications to banks that want to offer their own electronic products.
To summarize, wholesale payments are being made, at least for now, in a relatively settled
regime. But, as we have been discussing, there is great activity in the retail arena. Indeed,
many growing and innovative retail payments, such as credit card, debit card, smart card,
and Internet payments, do not flow through the Federal Reserve at all, although some do
settle using Federal Reserve services. All payments methods will continue to evolve, and the
Federal Reserve's role will also evolve as we will continue to work to fulfill our mandate to
foster a reliable, efficient, and accessible system. As we assess the options to achieve these
goals, we pledge to carefully consider the industry's views concerning future Federal
Reserve participation in the payments system and to work in close collaboration with the

private sector every step of the way.
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