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Remarks by Governor Edward M. Gramlich
At the CRA and Fair Lending Colloquium, Boston, Massachusetts
October 23, 2001

Preparing for CRA 2002
Thank you for inviting me to this colloquium. It is important for experts and practitioners to
discuss the central issues concerning the Community Reinvestment Act (CRA).
CRA has been an important feature of the financial landscape for twenty-five years now. It
was originally passed when banks were more dominant in the financial world, but also
smaller and more localized. But a financial revolution has taken place over the past quarter
century. Banks have become bigger, more national, and yet a smaller part of the overall
financial landscape. We've witnessed the growth of financial holding companies,
multinational financial enterprises, and nonbank lending companies. CRA has been
modified to keep pace with the changing times, and CRA lending has grown sharply over
time.
This evolution has many fascinating aspects. But I will focus on only one--the upcoming
2002 review of the CRA regulations. As you may know, when the four banking regulatory
agencies re-wrote the CRA regulations in 1995, they agreed to review them again in 2002 to
determine whether the revisions provided a more realistic approach to evaluating an
institution's CRA performance than the previous regulations did, or whether they should be
modified in other ways. We made that commitment to ensure that the CRA regulations
continue to achieve the results embodied in the original goals of the reform effort--emphasis
on actual performance and consistency and elimination of unnecessary burden.
This summer's joint interagency advance notice of proposed rulemaking (ANPR) marked
the beginning of this process. This first public comment period for the ANPR has now
ended and the agencies are considering the comments and whether specific changes to the
CRA regulations are warranted. If changes are deemed necessary, the next steps will be the
issuance of draft regulations, another comment period, and final regulations, presumably all
occurring next year.
Today I will offer my perspectives on the challenging path that lies ahead. Obviously my
remarks should not be interpreted as suggesting that we have made decisions, even tentative
decisions. Rather, this discussion is intended to describe the various forces at play in the
financial services sector that will influence how the regulations might be revised.

Background

By way of background, some in Congress seem to view CRA as an obligation that financial
institutions take on as a payback for deposit insurance. Hence, CRA has always and still
does cover all federally insured depository institutions except credit unions. Regulators
examine how well an institution has helped meet the credit needs of its entire community,

including low- and moderate-income neighborhoods, at regular intervals. Large institutions-generally those with assets greater than $250 million or that belong to a holding company
with greater than $1 billion of total assets--are rated under lending, investment, and service
tests. The lending test evaluates loans originated or purchased by the institution in its
assessment area. The investment test relates to the institution's participation in grants and
equity-type investments, with a primary purpose of community development. The service
test refers primarily to the provision of services through branches and other community
development activities.
Small institutions--those with $250 million in assets or less--are assessed under a
streamlined test that focuses primarily on lending performance. Both large and small
institutions can choose to be evaluated under a strategic plan devised by the bank in
consultation with members of the community and approved by the supervisory agency. All
four banking regulatory agencies take these ratings into account in considering mergers and
acquisition proposals.
Most institutions, 95 percent or more, are given grades of "satisfactory" or "outstanding."
This means that the actual instances of mergers being turned down on CRA grounds are
quite rare. Banking groups point proudly to these ratings as evidence that banks are doing
their job under CRA. Consumer groups argue that there has been rating inflation. As with
other grading systems, it is very hard to resolve this dispute, but the banking agencies are
continually trying to improve the ratings process.
There has been a continuing debate about how well the regulations are working. The
significant issues that have emerged are discussed in the ANPR. Today, I will focus on a
few of the more salient issues, grouped into three topics:
z
z
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Does CRA need to be changed at all?
If we revise CRA, what should be changed?
Does the current regulation strike the appropriate balance between quantitative and
qualitative measures of performance?

Does CRA Need to be Changed?

This first question focuses on whether the regulations can be improved to better evaluate
financial institutions' performance. The ultimate determination depends on the benefits and
costs of making changes. Changes could require new ways of addressing the responsibilities
imposed by CRA. Significant changes could also mean developing new processes, possibly
new data collection, and almost certainly staff training. Would such changes justify the
costs?
Many commenters suggest that the current regulations work reasonably well and find no
reason for making changes. However imperfect the current regulations are, institutions have
had time to adjust to them and know what is expected. Small institutions often argue that
they fare well under the current regulations because of their streamlined examination
process. Some may also favor the current regulations because they emphasize outcomes
over process and qualitative considerations, an issue that I take up below.
But more extensive changes may be needed to accommodate the significant growth and
change in financial services resulting from new technologies and other changes in the

financial landscape. The 1995 regulations may also have had unintended consequences that
need to be addressed. For example, some institutions have found it difficult to compete for
investment opportunities at reasonable rates of return, particularly when they are competing
against much larger institutions. They believe that the regulations' emphasis on the number
of activities and dollar volume of investment requires them to constantly replenish their
portfolios in a limited market.

If We Revise CRA, What Should Change?

If we do revise the CRA regulations, what should we change? The statute obliges financial
institutions to help meet the credit needs of low- and moderate-income neighborhoods
within their communities, or assessment areas. The regulations also call for institutions to
conduct activities with a primary purpose of community development. Both concepts have
raised questions.
Assessment Area
Let's first consider the notion of a financial institution's "assessment area." The 1977 CRA
statute says that regulated financial institutions have "a continuing and affirmative
obligation to help meet the credit needs of the local communities in which they are
chartered." Furthermore, the statute requires the appropriate supervisory agency to "assess
the institution's record of meeting the credit needs of its entire community, including lowand moderate-income neighborhoods…."
This statutory language seems to tie CRA to an institution's community. In practice this has
meant that assessment areas are defined as the geographic areas around an institution's main
office, branches, and deposit-taking automated teller machines. By emphasizing local areas,
there is a rough geographic matching of lending and deposits. Such a geographic focus may
also have been an effective antidote to redlining.
Despite this historical and legal basis, some have argued that the concept of an assessment
area tied to physical geography is becoming dated. Basic trends in the evolution of the
financial services--consolidation, deregulation, Internet banking, and technological
innovation--have each expanded the reach of financial institutions to customers who use
personal computers and telephones for their financial services, and may not live anywhere
near the financial institution. These advancements have improved the ability of financial
institutions to expand their markets, product offerings, and delivery mechanisms, and have
also altered notions of what might constitute an institution's "community" for purposes of
CRA.
This all leads to a significant challenge to regulators, implicit in some of the questions posed
in the ANPR. The regulations must adhere to the geographical spirit of the law, at least until
the law is revised. But perhaps there are ways of accommodating the trends that are
reducing the role of geography. One possibility would be to encourage financial institutions
to make more use of the strategic plan option, now rarely either because of its unfamiliarity
or because of costly delays in getting strategic plans adopted.
Community Development
The definition of "community development" is another significant matter begging for
consideration. Currently, the definition in the regulation covers activities that support
affordable housing for low- or moderate-income individuals; community services targeted to
low- or moderate-income individuals; financing of economic development projects for small

businesses and farms; and activities that revitalize and stabilize low- or moderate-income
areas. Some assert that this definition of "community development" is not broad enough to
cover the full range of activities that should receive favorable consideration. For example,
many projects intended to rebuild or strengthen rural communities harmed by failing
industries may not qualify if they are not located in low- or moderate-income areas. Others
assert that the definition does not adequately value the full range of activities that benefit
communities or their low-income residents. Still others argue that by limiting what is
covered by the definition of "community development," we also limit the opportunities for
institutions to make qualified loans and investments. This too has forced many institutions
to chase few opportunities, often resulting in uneconomic investments to "get the numbers"
necessary to satisfy examiners.
On the other hand, how far can the definition of community development be stretched
before it inadvertently includes activities with little to do with community development by
anyone's definition? The challenge for us will be to draw this line sensibly and usefully.

Quantitative and Qualitative Assessments

The third question involves the proper balance between quantitative and qualitative
measures of performance. For most of its early history, CRA focused on qualitative
measures--contacts with community groups, innovations, and so forth. By 1995, general
demand emerged for more objective and quantitative measures of performance, culminating
in the 1995 revisions. These revisions focused on objectivity and performance-based
measures in an attempt to achieve more certainty and predictability in the examiners'
assessments of performance. Quantifiable goals--the dollar value of the loans made, the
amount of funds invested in qualified activities, and the level of services provided--replaced
the more quality-oriented and process-oriented objectives of earlier regulations.
Those who had long favored the move toward more quantifiable measures are unlikely to
lobby for alterations in these quantitative guideposts. Moreover, including quantitative
criteria in an institution's CRA evaluation may foster better competition in the marketplace,
in turn resulting in better pricing and wider availability of products in low- and moderateincome areas, thus triggering increased lending and enhanced services.
But the attempt to generate better evaluation standards and performance measures may be
reducing CRA to a numbers game. Some would argue that a regulatory system based simply
on quantitative performance criteria applies pressure to perform only in ways that can be
easily measured. This pressure could lead institutions to make unprofitable loans in order to
meet a certain threshold, thereby putting safety and soundness at risk. Or institutions could
undervalue the "tougher-to-do" loans that are smaller in size and number.
If we were to return to more emphasis on qualitative factors, what sorts of factors should
regulators use to evaluate the quality of an activity? The 1995 CRA regulations used words
such as "innovative and complex" in the investment test to recognize those products that
make use of creative financing strategies to help meet the needs of low- and moderateincome communities. One question is whether our examiners have applied these standards
sufficiently in assessing performance. We also hear arguments that the words in the present
regulations lead institutions to continuously roll over their investments in an effort to
demonstrate to an examiner that the institution's investment portfolio is "innovative and
complex," clearly not the purpose of the regulatory language.

The ANPR asked whether regulators have achieved the right balance between the quantity
and the quality of an institution's activity and whether the activity had an effect on the
community. In the past, the industry has strenuously objected to stringent performance ratios
and other measures that are used as benchmarks for their performance. The age-old question
under CRA is "How much is enough?" This debate over quantity versus quality goes to the
heart of that dilemma. Some industry and agency officials concede that performance-based
measures bring a level of certainty to the evaluation process. However, they have balked at
prescribed benchmarks, arguing that benchmarks are inflexible, do not take qualitative
factors into account, and smack of credit allocation.
As we sort through these and other questions, I offer two important precepts that I think we
should keep in mind:

Do No Harm

Over the years, the core focus of the CRA regulations has remained intact--financial
institutions have an obligation to help meet the credit needs of low- and moderate-income
groups in their communities. CRA has provided the necessary incentive for financial
institutions to explore partnerships with civic and community groups in order to focus
investment on distressed or underserved communities. CRA has brought a heightened
awareness of lending gaps, has led institutions to discover untapped market potential in
underserved communities, and has encouraged the creation of loan products and financial
services that allow low- and moderate-income borrowers greater access to credit and
financial products. Whatever we do, we should not sacrifice these advantages.

Avoid a "One Size Fits All" Approach

We can never write regulations that work perfectly in all situations. We have to maintain the
appropriate balance between quantitative and qualitative measurements. We should adapt to
changing times and consider new forces in financial markets that influence the ability of
institutions to meet the credit needs of their communities. These points remind us that we
must always be mindful of important differences among institutions and the communities
they serve. Our regulations should be consistent across the country, but also flexible enough
to deal with individual circumstances.
These issues may prove difficult, but they challenge us to think critically about the
development of local communities and the role that CRA plays in that process. Our goal is
to adopt regulations that promote fair and impartial access to credit and financial services
and enhance opportunities for growth in underserved markets. I look forward to receiving
your views as we continue to craft regulations to promote effective community reinvestment
and fair lending.
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