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For release on delivery
10:30 a.m. EDT
August 25, 2009

The Community Affairs Function at the Federal Reserve

Remarks by
Daniel K. Tarullo
Governor
Board of Governors of the Federal Reserve System
at the
Interagency Community Affairs Conference
Arlington, Virginia
August 25, 2009

Thank you for the invitation to speak today at the Interagency Community Affairs
Conference. The conference agenda is certainly an ambitious one--covering a range of
topics, from affordable housing to small business lending to neighborhood stabilization.
The ambitiousness is certainly warranted by the challenges faced by agency Community
Affairs offices. Much of your work has addressed problems that were persistent even in
times of good economic performance in the country as a whole. The financial crisis and
ensuing recession have only compounded these problems. While we have seen some
leveling out of economic activity and can reasonably anticipate the resumption of
economic growth, the recovery may well be gradual and halting. National unemployment
is likely to continue upward for a time, with further increases in the already especially
high unemployment rates in many disadvantaged and minority communities. Likewise,
the stabilization we have seen in the housing market does not mean the end of the wave
of foreclosures breaking upon so many neighborhoods across the nation.
Against this difficult backdrop, the accomplishments and potential of the
Community Affairs functions of the agencies represented here are all the more
impressive. While I have long been familiar with the consumer protection
responsibilities of the Federal Reserve, it was only after I joined the Board of Governors
in January of this year that I gained an appreciation for the scope of Community Affairs
activities. I would like to take the time you have given me this morning to review the
evolution of the Community Affairs function at the Federal Reserve and to offer a few
thoughts on how it might evolve further to respond to the fallout from the turmoil of the
past few years. Although my remarks will be largely focused on the Federal Reserve, I
suspect that parallel ideas are applicable to the other regulatory agencies.

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Origins of the Community Affairs Function
When the Community Affairs program was established in the Federal Reserve
System, its principal mission was facilitating regulatory compliance under the
Community Reinvestment Act (CRA). As those of you in this room well know, the CRA
does not stipulate minimum levels of lending, investments, or services by financial
institutions. Rather, the law begins with the general obligation of financial institutions to
help meet the credit needs of their communities, including low- and moderate-income
parts of those communities, consistent with safe and sound banking practices. It then
requires that we, as regulators, evaluate financial institutions’ performance in meeting
those credit needs and to consider that performance, as reflected in individual
institutions’ CRA ratings, when reviewing applications for mergers, acquisitions, and
branches.
The 1977 enactment of the CRA thus created a novel approach to, and a novel set
of incentives for, promoting interaction between lenders and community organizations.
In light of early experience with this innovative statutory regime, the Board in 1984
mandated that each Reserve Bank appoint a Community Affairs Officer to help financial
institutions understand the law’s requirements. The Community Affairs Officers serve as
conduits for information to facilitate relationships between bankers and community
organizations and to help them develop new approaches to meeting local credit needs.
Building Out the Community Affairs Function
While CRA compliance remains its foundation, the Community Affairs function
at the Federal Reserve has grown considerably over time and now includes sharing
information and forging partnerships to promote community development, as well as an

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increasingly important research and data analysis component. This evolution responded
directly to needs identified by Community Affairs staff as important for achieving the
goals that motivated CRA in the first place. Let me now explain the rationales for these
three activities--information sharing, forging partnerships, and research and data analysis-and provide a few examples of each type of work.
Information-Sharing
For most of the agencies represented here today, the most basic extension of
Community Affairs work beyond CRA compliance has probably been in the area of
information-sharing. At the Federal Reserve, Community Affairs has developed channels
for information-sharing among practitioners and policymakers on what works and,
perhaps as important, what does not work in addressing issues in low- and moderateincome communities. In addition to offering newsletters and other publications, Reserve
Bank activities include sponsoring or participating in conferences, meetings, and other
forums designed to bring experts together to address emerging community development
issues.
Last year, for example, in addition to the Reserve Banks presenting programs
focused on local foreclosure issues in their separate Districts, the System coordinated a
series of five national conferences addressing the impact of foreclosures on
neighborhoods under the title Recovery, Rebuilding, Renewal. This series sought to
identify the issues facing communities as the depth of the foreclosure problem was
unfolding and to formulate strategies for stabilizing neighborhoods in both strong and
weak market areas.

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This year, the Board’s Community Affairs staff is hosting a series of forums
looking at a variety of affordable rental housing issues, including managing scattered-site
rental housing portfolios and financing small multifamily projects. A forum focused on
low-income housing tax credits is scheduled for November. These forums, which are
designed for industry leaders, key decision makers, and other stakeholders, present
research results and innovative policy ideas on how to increase rental housing
opportunities at a time when high foreclosure rates and credit tightening have increased
demand for affordable rental housing. The forums also serve as a place where
stakeholders can begin a discussion of critical community development issues that may
not be addressed elsewhere.
Traditionally, Community Affairs has aimed its information-sharing activities
primarily at community groups that assist borrowers, such as homeownership- and creditcounseling organizations. In light of the growing problem of scam artists preying on
homeowners in distress by offering help with foreclosures, Community Affairs concluded
that it needed to reach consumers directly. As a result, the Federal Reserve developed a
multi-pronged, Systemwide public information campaign to combat these foreclosurerescue scams, which seek to make a quick profit by charging fees or collecting mortgage
payments without passing them on to the lender.
One element of the public information campaign was a public service
announcement (PSA) developed by the Board that ran in movie theaters in markets hit
hard by foreclosures. The PSA refers viewers to the Federal Reserve’s website for
information on how to avoid foreclosure scams. To leverage this information further, the
Reserve Banks conducted local marketing efforts, in many cases tailoring the message so

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as to promote local scam-prevention resources. They also offered technical assistance to
local and regional nonprofits, banks, and task forces.
Such a public information campaign is a bit of a departure for Community
Affairs. But unusual times can require unusual tactics. The program had some secondorder benefits as well, in the form of media coverage that reached an even wider audience
with a warning about the proliferation of foreclosure scams.
Forging Partnerships
As many of you know from your own agencies’ activities, the forging of
partnerships to promote access to credit in low- and moderate-income communities is in
some sense a natural extension of the information-sharing role I have just described. An
effective partnership of community actors can be a self-sustaining source of knowledge
dissemination and creation. The Federal Reserve has taken advantage of the presence of
Community Affairs staff at each of its twelve Reserve Banks and their twenty-four
branch offices to forge local partnerships aimed at promoting access to credit in low- and
moderate-income communities.
These partnerships have covered a variety of subjects, including microfinance
lending coalitions and “bank on” initiatives to promote the availability of basic financial
services to the unbanked. Some partnerships have involved the Internal Revenue Service
and local governments in an effort to increase the use of such programs as the Earned
Income Tax Credit (EITC).
Success in these efforts depends crucially on the enterprising spirit of Community
Affairs Officers, as well as their familiarity with their communities. One especially
interesting example is the work undertaken by the Federal Reserve Bank of Minneapolis

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to create a model uniform commercial code (UCC) to promote full access to credit and
other financial services for individuals and businesses in Indian Country.1 This project,
which was developed under the leadership of Community Affairs staff working with the
National Conference of Commissioners on Uniform State Laws and tribal government
representatives, addresses barriers to lending in Indian Country by providing certainty
with respect to the legal rights associated with financial transactions. The model code
was adopted by the Crow tribe in early 2008, and several other tribes are in the process of
adopting it.
The Reserve Bank has followed up by creating Indian Business Alliances, first in
Montana and then in other Ninth District states. These networks of stakeholders
interested in the development of Native American businesses promote the exchange of
information about such matters as tribal governance, infrastructure, and financing and
other resources for business owners.
Research and Data Analysis
Nearly every Reserve Bank has added analytical capacity to complement the
outreach and publications work of its Community Affairs staff. As a result, we have been
able to provide reliable information on foreclosure trends in low- and moderate-income
areas. Community Affairs offices across the country have been disseminating foreclosure
data to local community groups, counseling agencies, financial institutions, and others
working to help troubled borrowers and communities.
By leveraging all of the analytic resources of the Federal Reserve System, we
have also provided information at the national level, such as the dynamic maps of

1

The project is described at www.minneapolisfed.org/publications_papers/pub_display.cfm?id=3133.

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foreclosure trends posted on the Federal Reserve Bank of New York’s website. The
maps are complemented by data that illustrate the regional variations in the condition of
securitized, owner-occupied subprime and alt-A mortgage loans across the United States.
We believe that these regularly updated reports have been useful to local leaders, who
face the difficult task of allocating scarce resources to achieve the greatest possible
neighborhood stabilization.
While the analysis of foreclosure data has been useful, the mortgage crisis has
revealed the dearth of systematic information on other housing-related issues such as loan
modifications, the disposition of real estate owned (REO) property, and neighborhood
stabilization. These data gaps continue to hinder our collective ability as a government to
respond most effectively to the high rates of foreclosure in low- and moderate-income
communities. Federal Reserve Community Affairs staff are designing a research project
that will provide both quantitative and qualitative information on neighborhood
stabilization strategies in communities across the country. By combining local data with
survey information, Community Affairs is working to identify which REO disposition
strategies using Neighborhood Stabilization Program (NSP) funds have been most
successful and to disseminate best practices information in a timely manner.
This analysis of the NSP builds on work previously undertaken by the Federal
Reserve System in its study of the effects of concentrated poverty in 16 case study areas
across the country. The resulting report was published jointly with the Brookings
Institution in 2008.2 It reflects the efforts of staff at all 12 Reserve Banks and the Board
of Governors to assess concentrated poverty in urban and rural areas, in older "weak"

2

The Enduring Challenge of Concentrated Poverty in America, The Federal Reserve System Community
Affairs Offices and the Brookings Institution, 2008, www.frbsf.org/cpreport/index.html.

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market cities and newer "strong" market areas, and in immigrant and Native American
communities. In covering a variety of communities, the report tried to add depth to the
existing literature on poverty and to offer insights into the relationship between public
services and private investment.
Challenges for the Future
As I noted at the outset, I have been impressed by the range of Community
Affairs activities already under way at the Federal Reserve. But as I also suggested
earlier, economic conditions in low- and moderate-income communities are likely to be
especially challenging for some time to come. Our agencies can do more, particularly in
increasing the range and quality of information available to policymakers. In this spirit, I
offer some thoughts on the further evolution of Community Affairs work. While these
ideas are specifically relevant to the Federal Reserve, I hope they will help provoke
thinking by those of you not in the Federal Reserve about appropriate next steps at your
own agencies.
First, Community Affairs should evaluate ways to provide policymakers with
regular, standardized information on low- and moderate-income communities. As I have
described, the Community Affairs function generates valuable information in each of the
Reserve Bank Districts. The challenge is to provide that information to policymakers in a
timely way and in a form that allows comparison over time and across different
geographic areas. This is an obvious challenge, not only for the familiar reasons
associated with creating a new data series, but also because of the diversity of the
communities for which information would need to be collected and standardized. But

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effective policy will most readily be developed where illuminating anecdotal or local
information is supplemented with a system of data collection and analysis.
Second, we need to work on institutionalizing the channels through which useful
information flows between Community Affairs staff and the other parts of our
organizations. In a large organization with highly specialized staff, this is no small task.
But it is an important one. Information is most useful when it is shared and analyzed.
More-efficient communication across functions should further the supervisory,
enforcement, and research missions of our institutions, as well as the effectiveness of
Community Affairs itself.
Third, Community Affairs, like most parts of most organizations, could profit
from broadening its sources of information and perspective--in organizational jargon, to
redouble outreach efforts. Outreach to community and consumer groups has long been a
focus of the Federal Reserve and other regulatory agencies’ Community Affairs
functions. Nonetheless, subtle variations in local market conditions make a broad
outreach strategy imperative, and crucial to understanding the issues facing low- and
moderate-income communities. Moreover, there is a tendency in most organizations to
fall into the habit of consulting with the same groups of actors each time a new issue
arises. But even the best-informed and most reliable of outside groups do not have a
monopoly on relevant knowledge. Giving others a voice can improve the quality and
fairness of our policies.
Conclusion
Low- and moderate-income communities are always especially vulnerable to
economic downturns compared with more-affluent areas, and are typically slower to

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recover. The severe recession through which our country suffered in 2008 and that
continued into this year has had an even greater impact on these communities, because
subprime mortgages had become so prominent in recent years and defaults have
consequently been so elevated. I can imagine the frustration many of you must have felt
as you witnessed the effects of bad lending practices--first on individuals, then on their
communities, and finally on the country as a whole. I know the challenges you have
faced over the past two years and continue to confront today.
Yet I hardly need tell you that your work has never been more important. It is
precisely because this crisis has had a disproportionate effect on the communities you
serve that I attach such importance to your mission--to help those who live in these
communities rebuild their finances and their lives through access to responsible credit
and appropriate financial services. All of our agencies need to innovate and cooperate.
We must exchange ideas among ourselves even as we facilitate information-sharing
among community development groups.
Let me close by thanking you for all the work you have done in the past and ask-perhaps a bit unreasonably, but for reasons I hope you understand--that you achieve even
more in the future.