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For release on delivery
10:15 a.m. CDT (11:15 a.m. EDT)
October 26, 2001

Remarks by
Alan Greenspan
Chairman
Board of Governors of the Federal Reserve System
before the
National Council on Economic Education
via Satellite
Chicago, Illinois
October 26, 2001

I am pleased to address your conference today. Education is a critical issue for
our country, and economic education is of particular concern to those of us at the Federal
Reserve.
Throughout our economic history, we have seen significant adjustments to enable
markets to respond to the demand for services. Structural changes in recent years have
heightened competition, encouraging market efficiencies that continue to help drive down
costs, and fostered the emergence of increasingly diverse and highly specialized
organizations. These organizations—ranging from firms that offer their services through
electronic delivery mechanisms to local partnerships that provide one-on-one counseling
and financing arrangements—provide consumers increased access to a variety of credit
and savings instruments.
For this ever-more complex financial system to function effectively, widespread
dissemination of timely financial and other relevant information among educated market
participants is essential. Informed judgments by consumers are required to foster the
most efficient allocation of capital.
Constant change, of course, can be unsettling no matter how beneficial, and one
challenge economic and financial educators face is overcoming consumer anxiety about
the new products and choices they encounter. But just as the rapid adoption of new
information technologies has expanded the scope and utility of our financial products, so
too has it increased our means for addressing some of the associated educational
challenges. For example, universities provide remote learning options to allow students
to pursue continuing education via the Internet. Financial service consumers can use

web-based calculators to create customized budgets, or to develop long-term savings
strategies for retirement or a college education. In both scenarios, technological advances
represent the opportunity for achieving efficiencies and exercising preferences. This
promise can only be met, however, when the end-users know how to obtain pertinent
information and how to capitalize on the available knowledge.
Education enabling individuals to overcome their reluctance or inability to take
full advantage of technological advances and product innovation can be a means of
increasing economic opportunity. As market forces continue to expand the range of
financial services, consumers will have more choice and flexibility in how they manage
their financial matters, and they will demand education about use of the new technologies
to make informed decisions.
Indeed, surveys repeatedly demonstrate a strong link between education and the
use of new financial technologies. For example, data from the Federal Reserve's periodic
Survey of Consumer Finances (SCF) suggest that a higher level of education significantly
increases the chances that a household will use an electronic banking product. In
particular, in 1998, the typical user of an electronic source of information for savings or
borrowing decisions had a college degree—a level of education currently achieved by
only about one-third of U.S. households.
The most recent data from the survey reveal a good news-bad news picture of the
financial status of households, providing evidence that we need to reach further to engage
those who have not been able to participate fully. For example, while the median real net
worth for all families increased 17-1/2 percent between 1995 and 1998, this trend did not
hold true where the head of the household had a high-school level of education or less,

family earnings were less than $25,000 annually, or the ethnicity of the respondent was
non-white or Hispanic. That families with low-to-moderate incomes and minorities did
not appear to fully benefit from the highly favorable economic developments of the mid1990s is, of course, troubling, and the survey results warrant a closer look. In the details,
we find that families with incomes below $25,000 did increase their direct or indirect
holdings of stock, and more reported that they had a transactions account. However, they
were less likely to hold nonfinancial assets—particularly homes, which constitute the bulk
of the value of assets for those below the top quintile according to income.
At the same time, one encouraging finding from surveys conducted by the Bureau
of the Census is the increasing homeownership rates for minorities. For example, the
homeownership rate for blacks increased from 42.9 percent in 1995 to 48.6 percent
through the second quarter of 2001. The homeownership rate for Hispanics also rose,
from 42.0 percent in 1995 to 46.1 percent through the second quarter of 2001. This trend
may be a sign of improved access to credit for minorities.
Other recent findings of the SCF include a rise in families' median level of debt
burden, financial stress (defined as debt payments that represent more than 40 percent of
income), and incidence of late payments on debt. The findings showed increases in each
of these categories across all income and age groups, with the highest levels of financial
stress among households headed by people 65 and older and earning less than $25,000
annually.
Obviously, falling into financial distress is not solely the result of lack of
knowledge about finance. But in many cases such knowledge could avoid or ameliorate
the negative consequences of uninformed decisions. Thus, in considering means by

which to improve the financial status of families, education can play an important role.
While data to measure the efficacy of financial education are not plentiful, the limited
research available is encouraging. For example, a recent study by one of the nation's
largest purchasers of home mortgages finds that homebuyers who obtain structured
homeownership education have reduced rates of loan delinquency. Similarly, an
evaluation conducted by the National Endowment for Financial Education on its highschool-based programs found that participation in financial-planning programs improved
students' knowledge, behavior, and confidence with respect to personal finance, with
nearly half of participants beginning to save more as a result of the program. Another
study of the relationship between financial behavior and financial outcomes revealed that
comprehension of the general principles of sound financial behavior, such as budgeting
and saving, is actually more beneficial in producing successful financial results over time
than specific and detailed information on financial transactions.
These findings underscore the importance of beginning the learning process as
early as possible. Indeed, in many respects, improving basic financial education at the
elementary and secondary school level can provide a foundation for financial literacy,
helping younger people avoid poor financial decisions that can take years to overcome.
In particular, competency in mathematics-both in numerical manipulation and in
understanding its conceptual foundations—enhances a person's ability to handle the more
ambiguous and qualitative relationships that dominate our day-to-day decisionmaking.
For example, through an understanding of compounding interest, one can appreciate the
cumulative benefit of routine saving. Similarly, learning how to conduct research in a
library or on the Internet can be instructive in where and how to look for information to

evaluate decisions. Educational efforts to improve fundamental mathematic and
problem-solving skills can foster knowledgeable consumers who can take full advantage
of the sophisticated financial services offered in an ever-changing marketplace.
Many of you are involved in institutions that are working hard to enhance basic
education about economics and finance, and it is a challenge the Federal Reserve takes
seriously as well. Gary Stern, President of the Minneapolis Federal Reserve Bank, has
been an inspiration in the Fed as well as within National Council on Economic
Education. The economic educators of the Federal Reserve System have recently
launched an interactive web site offering students, educators and the general public an
introduction to the workings of the Fed and the nation's banking system. The goal is to
offer consumers a clearer picture of how, for example, the Federal Reserve's decisions
influence the economy and consequently impact their monetary choices.
The Federal Reserve also has a keen interest in encouraging and measuring the
effectiveness of financial literacy programs. Last year, for example, we hosted a forum at
the Federal Reserve Board in Washington on credit education that focused on identifying
the most effective tools and techniques. More recently, we have asked for studies that
evaluate the impact of such training initiatives in our call for papers for the Community
Affairs Research Conference scheduled for the spring of 2003. Measurement of the
quality and long-term success of these efforts will be particularly useful to the Federal
Reserve System as we develop and distribute financial and economic literacy products
through our Community Affairs and Public Affairs Offices. I hope our efforts in this
regard will be of assistance to you as well.

In closing, let me reiterate that the pace of technological change and competitive
pressures in the economy can only increase. These changes will affect both financial and
nonfinancial institutions around the world. We cannot know the precise directions in
which technological change will take us, but the role of banks and other providers of
financial services will continue to be significantly affected by the same basic forces that
guide the real economy. Building bridges between our educational institutions, the
business sector, and community organizations will no doubt be an essential aspect of our
efforts to increase familiarity with new technological and financial tools that are
fundamental to improving individual economic well-being. Such efforts, and educators
like you, will have a critical bearing on how well we meet the challenges of an
increasingly knowledge-based global economy.