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For release on delivery
3 4 0 p m EDT
September 19, 1994

Remarks by
Alan Greenspan
Chairman
Board of Governors of the Federal Reserve System
before the
Boston College Conference
on Financial Markets and the Economy

Boston, Massachusetts
September 19, 1994

The subject I will be discussing today — the future of the financial services
industry — is of critical importance to the future of the U S economy Financial
institutions not only play a central role in determining the allocation of real resources,
they also provide the infrastructure for the day-to-day payments and transfers without
which our modern world economy would grind to a halt As we consider the future of
financial intermediaries, the primary goals of public policy should be kept in focus to
ensure a system that makes the maximum contribution to the growth and stability of the
economy A critical challenge facing policymakers is thus to test the compatibility of our
evolving laws and regulations with the changing technological and market realities in
order to ensure that these goals are achieved
The fundamental forces shaping our financial system are quite clear Perhaps
the most profound development has been the rapid growth of computer and
telecommunications technology Technological change has lowered the cost and
broadened the scope of financial services, making it increasingly possible for borrowers
and lenders to transact directly, and for a wide variety of financial products to be
tailored for very specific purposes But technology has been a two-edged sword for
financial institutions On the one hand, virtually all of the new products, from derivatives
to securitized loans, would not have been possible without the computer and
telecommunications revolution On the other hand, technology has played a critical role
in the creation of substitutes for many traditional products of depository institutions,
from retail deposits to short-term credit for high quality borrowers The boundaries of
technological change are being pushed ever outward and will continue to facilitate
innovative responses to changing demands for financial services that would have been
considered impossible only a short time ago
A second important force shaping the financial system has been the rapid pace
of financial globalization Most observers are well aware of the dramatic change in the

last three decades in the scale of operations of branches and subsidiaries of banks
outside their own borders But the degree of international integration goes far beyond
such offices, encompassing sharply expanding cross-border asset holdings, greatly
increasing trading in real and financial assets, and higher bank and nonbank credit
flows Rapid growth in cross-border banking has been supported by the low-cost
information processing and communications technology that has improved the ability of
customers to avail themselves of borrowing, deposit, or risk management opportunities
offered anywhere in the world on a real time basis NAFTA, GATT, and the pace of
technological change should encourage the continuation of these trends
The third development reshaping financial markets — deregulation — has been
as much a reaction to technological change and globalization as an independent factor
Moreover, the continuing evolution of markets suggests that it will be increasingly
difficult to maintain some of the remaining rules and regulations established for a
different economic environment While the ultimate policy goals of economic growth
and stability will remain unchanged, market forces will continue to make it impossible to
sustain outdated restrictions, as we have recently seen with respect to interstate
branching
The three forces — the technological revolution, globalization, and deregulation
— have transformed the way financial institutions, especially banks, carry out their
unchanging function measuring, accepting, and managing risk Nowhere is that more
clearly evidenced than in the financial derivatives market Although some types of
derivative instruments have existed for hundreds of years, the scale, diversity, and
complexity of financial derivatives activities have greatly increased in the last fifteen
years

The economic function of derivative contracts is to allow risks that formerly had
been combined to be unbundled and transferred to those most willing and able to
assume and manage each risk component Banks, other financial institutions,
nonfinancial businesses, and governments have become increasingly aware of the
necessity of managing financial risk, and indeed have discovered that, if left
unmanaged, such risks could jeopardize their ability to perform successfully their
economic function Derivatives are the vehicles that allow all lenders and borrowers to
adjust their risk profile at low cost And the present scale and complexity of these
instruments could not exist without the use of computers and the rapid expansion of
telecommunications They could not be priced properly, the markets they involve could
not be arbitraged properly, and the risks they give rise to could not be managed
properly without high powered data processing and communications capabilities
In addition to the dramatic changes associated with derivatives, the pressures
unleashed by technology, globalization, and deregulation have inexorably eroded the
traditional institutional differences among financial firms Within and between countries,
direct borrowing in capital markets has become an increasingly close substitute for
bank credit Information has become available to a wider array of potentiai investors at
low cost In such an environment, institutions are competing directly in more and more
markets, and it is clear that those institutions still subject to outdated statutory and
regulatory restrictions increasingly find market and instrument limitations onerous
Nonetheless, not all institutions would prosper as, nor desire to be, financial
supermarkets Many specialized providers of financial services are successful today
and will be so in the future because of their advantages in specific financial services
Moreover, especially at commercial banks, the demand for traditional services by
smaller businesses and by households is likely to continue for some time And the
information revolution, while it has deprived banks of some of the traditional lending

business with their best customers, has also benefited banks by making it less costly
for them to assess the credit and other risks of customers they would previously have
shunned Thus, it seems most likely that banks of all types will continue to engage in a
substantial amount of traditional banking, delivered, of course, by ever improving
technology Community banks, in particular, are likely to provide loans and payments
services via traditional on-balance sheet banking Indeed, smaller banks have
repeatedly demonstrated their ability to survive and prosper in the face of major
technological and structural change by providing traditional banking services to their
customers The evidence is clear that well-managed smaller banks can and will exist
side by side with larger banks, often maintaining or increasing local market share
Technological change has facilitated this process by providing smaller banks with low
cost access to new products and services The record shows that well-managed
smaller banks have nothing to fear from technology, deregulation, or consolidation
Just as the forces of technology, globalization, and deregulation have forced
market participants to respond, regulators and policymakers must re-evaluate their
positions As a first step, policymakers must address the implications of continuing a
government safety net for depository institutions By safety net, I mean the government
guarantee of certain deposits, access to the discount window, and access to Fedwire
for rapid, government-guaranteed payments transfers
There are two problems with the safety net First, it both distorts the allocation of
real resources and exposes taxpayers to significant loss By giving governmental
assurances to depositors and other creditors, the safety net enables depository
institutions to have larger and riskier asset portfolios than would otherwise be possible
The second problem with the safety net is that its existence has made some reluctant
to support removal of existing statutory prohibitions and limitations on bank activities,

because of their fear that the safety net would thereby be extended, to the detriment of
nonbank competitors and at the risk of increased taxpayer liability
These problems can be addressed in one of three ways by eliminating, by
extending, or by reducing the safety net Removing the safety net from insured
depository institutions has apparently little support in the body politic It is presumed to
have provided measurable benefits to the U S economy by virtually eliminating
financial panics and their real economic impact Moreover, it has a strong political
constituency and its subsidy value is already capitalized in both banks' equity and
banks' liability values Alternatively, extension of the safety net to other financial
institutions would spread the corrosive impact of subsidies that distort market signals
and increase taxpayer potential liabilities
Accordingly, I have been led to the practical, but effective, strategy adopted by
the reforms since the late 1980s, which has been to blunt the importance of the safety
net in bank decisionmaking

Higher capital standards, risk-based capital, prompt

corrective action, and more frequent on-site examinations — as imperfect as they are
— have sought to induce bank behavior that is more like what would occur if there
were no safety net The continued success of these reforms is critical to the future of
the financial services industry By blunting the economic drawbacks of the existing
safety net, they allow for less constrained participation by banks in the ongoing
evolution of the financial system That is, the removal of limitations and prohibitions at
insured depository institutions has become more feasible because their relaxation
would not cause the spread of an invidious subsidy Indeed, the FDICIA-type reforms
were originally intended to be coupled with expanded activities for banking
organizations One-half of the actions was taken, the other half is overdue

With the authorization of interstate branching, the most pressing reforms
needed are expanded insurance sales and repeal of Glass-Steagall Insurance sales
are virtually riskless, and our experience over several years with Section 20 affiliates
and the increased dealing activities of banks in derivatives, securities, and foreign
exchange, suggests that the risks resulting from repeal of Glass-Steagall are
manageable The period in which Section 20 securities affiliates of banks have
operated and over which expanded trading activities have occurred encompasses
intervals of rapidly changing interest rates, the associated changes in mortgage
prepayment rates, and abruptly changing exchange rates Risk management and
internal controls at Section 20 affiliates and in trading activities conducted by banks
have been tested by these experiences and have been found to be generally strong
These control systems continue to evolve and include sophisticated techniques to
measure market risk and specialized credit and liquidity risk management staff
Federal Reserve examiners have evaluated limit structures and actual
risk-taking by Section 20 affiliates and in the trading activities of banks, and found risk
levels to be moderate and the operations generally profitable The most significant
quarterly losses in a Section 20 affiliate have involved trading in mortgage-related
instruments, whose values and liquidity can change rapidly as prepayment flows vary
with changing interest rates When interest rates rose this year, daily trading losses on
a wide range of instruments rose sharply, but effective risk controls and management
decisions rapidly curtailed positions and associated losses On balance, for the first
half of the year, the combined trading activities of banks and their Section 20 affiliates
were generally profitable, although below the exceptional performance of 1993 Only
three of the largest fifty banking organizations suffered a cumulative net loss on their
combined trading and underwriting activities in the first half of this year, and those
losses were not only insignificant, but were all related to mortgage-backed securities

Nevertheless, some observers have argued that, even if safety net and risk
concerns are not compelling, the case for expanded banking activities has been
weakened recently because banks have done so well that they do not need any relief in
order to compete for market share Moreover, recent research conducted within the
Federal Reserve System, as well as by the American Bankers Association, has
suggested that, when properly measured, banking's share of financial intermediation
has not declined by as much as is suggested by conventional indicators Indeed, by
some measures banks appear to have more than held their own This new research
attempts to incorporate not only traditional statistics, such as bank loans, but also the
estimated "credit equivalent" amounts of the many new off-balance sheet activities,
estimates of certain off-shore banking operations, and other adjustments to the data
that attempt to account for the effects of technological change and globalization These
results are interesting and provocative, and give quantitative meaning to something we
all knew — that banks are adapting to, and participating in, the changes sweeping the
financial services industry, as well as being severely challenged by them
In the last analysis, however, whether banks are expanding, holding their own, or
losing market share is largely irrelevant — unless the changing share is being driven by
outdated legal barriers or subsidies It has always seemed to me that there should only
be two tests for evaluating potential permissible activities at banking organizations
(1) will the activity facilitate the efficient deployment of assets, capital, and human
resources to meet the public's need for financial services, and (2) is the risk acceptable
on safety and soundness grounds?
Our experience with Section 20 affiliates and trading activities of banks suggests
that securities and trading activities meet these tests This experience also clearly
demonstrates that supervision by the SEC of Section 20 affiliates, and the banking
agencies of both Section 20 affiliates and bank trading activities, has more than met the

challenges during periods of market stress Moreover, it seems obvious to me that the
public is well served by additional competitors offering underwriting services These
benefits would be particularly strengthened as banks use their expertise for regional
and smaller customers
With or without new activities for banking organizations, policymakers need to
ensure that supervision and regulation is consistent with evolving market realities and
with the fundamental function of financial institutions — the measurement,
management, and taking of risk The risk-taking function of banks and other financial
institutions is at the center of their economic role Economic growth requires risk-taking
by businesses and hence risk-taking by those that finance them If banks avoid risk,
they avoid contributing to economic growth

In my view, the pendulum in recent years

has swung too far, with many observers seeming to seek a zero failure rate However,
the very nature of banking suggests that the economically optimal degree of bank
failure is not zero, and, in all likelihood, not even close to zero
Such a position does not imply that risk-taking by banks and other financial
institutions should be unconstrained Failure has costs not only for those directly
connected with the failing institution, but also potentially for the macro economy A
systemic risk disruption — caused, for example, by a bank failure or other adverse
news that leads to a loss of confidence in large parts of, or even the entire banking and
financial system — would have serious implications for the real economy A
fundamental goal of public policy is to avoid systemic failure
Bank supervisors, and the lawmakers who define supervisors' objectives, thus
face a critical trade-off

Prudent risk-taking must be encouraged, but excessive

risk-taking deterred Risk-based capital and prompt corrective action are consistent
with these dual goals by placing explicit costs on excessive risk-taking But, such

regulations cannot replace on-site examination, one of the objectives of which must
remain the review and evaluation of credit risk — the old-fashioned oversight of credit
standards and procedures
The evolving financial firm, however, is becoming so complex that it not only
challenges our ability to write laws and regulations, but — more important — is leading
to overly complex rules and regulations that challenge the ability of managers to
manage At least part of the solution to the increasing complexity in bank risk positions
may be to rely less on the writing of complicated and highly specific rules that apply to
all banks, and to concentrate more on the development of common conceptual
frameworks and flexible supervisory procedures that can accurately distinguish risks on
a bank-by-bank basis Such an approach is entirely consistent with the view that banks
must hold sufficient capital to make the deposit insurance guarantee moot, and that the
core of bank supervision must continue to be the on-site evaluation of the individual
bank
But, I believe the focus of individual bank evaluation needs to shift somewhat
The basic "unit of supervision" should become increasingly the evaluation and
stress-testing of a bank's overall risk position, along with evaluation of the current value
of individual bank assets Indeed, the evaluation of risk should become, within the
supervisory process, as important as assessment of the value of capital via the on-site
examination of the quality of assets and the adequacy of loan loss reserves

However,

no matter how skilled supervisors themselves become at evaluating risk, the first line of
supervisory defense must be the quality of the risk management systems used by
banks themselves The banking supervisory agencies in the United States, and their
counterparts abroad, have already begun to focus on the process by which portfolios
are selected and risks managed rather than solely on the instruments held at a point in
time

Let me sum up The future of the financial services industry seems surprisingly
clear because the forces that are shaping it can be readily observed Those forces —
technology, globalization, and deregulation — are creating choices for institutions to
compete directly with other entities over a wide range of markets, using, if they wish,
complicated and sophisticated instruments Some entities will choose to operate at
large scale, over national and world markets, in virtually every financial instrument,
others will specialize in more limited geographical markets and/or products All will find
the competition much more intense as barriers to entry collapse and pressures mount
to use new technologies
While the future of the financial services industry seems clear, the role that will
be played by banks is less certain Legislators and policymakers will have to choose
whether they will permit banks to participate fully in the financial future So far banks
have been adept at finding ways to better serve their customers by taking advantage of
new technologies and markets However, I am concerned that they may be reaching
the limits to efficient and low-cost ways of doing so The unanswered question is will
we continue to rescind and modify outdated laws and regulations in order to permit
banks to serve the needs of their customers? The experience of recent years suggests
that we can modify restrictions so that banks can participate more fully and efficiently in
the evolving financial services industry, while at the same time minimizing systemic
risks and potential taxpayer costs
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