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Published by the Consumer and Community Affairs Division

March 2005

Alternative IDs, ITIN Mortgages, and
Emerging Latino Markets
Index
FACTA Makes Free Credit Reports
Available to Consumers Page i
Around the District Page 1
Alternative IDs, ITIN Mortgages, and Emerging Latino
Markets Page 2
Community Banks: What is Their Future and Why
Does it Matter? Page 9
Check Clearing in the 21st Century: Where Are My
Checks? Page 12
Shriver Center’s SEED Program Page 16
Calendar of Events Page 17

In Brief

FACTA Makes Free Credit Reports
Available to Consumers
Spring 2003

Profitwise News and Views welcomes input, including
articles to be considered for publication from bankers,
community economic development professionals, and
other readers. It is distributed (either electronically
or via U.S. mail) at no charge to state member banks,
financial holding companies, bank holding companies,
government agencies, nonprofit organizations,
academics, and community economic development
professionals. You may subscribe by writing to:
Profitwise News and Views
Consumer and Community Affairs Division
Federal Reserve Bank of Chicago
230 S. LaSalle Street
Chicago, IL 60604-1413
or
CCA-PUBS@chi.frb.org
The material in Profitwise News and Views is not
necessarily endorsed by, and does not necessarily
represent views of the Board of Governors of the
Federal Reserve System or the Federal Reserve
Bank of Chicago.
Advisor
Alicia Williams
Managing Editor
Michael V. Berry
Assistant Editor
Kathleen Toledano
Compliance Editor
Steven W. Kuehl
Economic Research Editor
Robin Newberger
Economic Development Editor
Harry Pestine

The Fair and Accurate Credit Transactions Act of 2003 (FACTA) became law in
late 2003 and amended the Fair Credit Reporting Act (FCRA). The main purpose
of the FACTA is the prevention of identity theft, and Title II of the act addresses
improvements in the use of and consumer access to credit information. The act
mandates, among other things, that the three national consumer reporting agencies
(CRAs) – Equifax, Experian, and TransUnion – provide consumers with a free copy of
their credit report, upon request, once every 12 months.
Credit reports include current and past addresses, bill payment history, and
information on lawsuits, arrests, and bankruptcies. The CRAs sell the information
in credit reports to creditors, insurers, employers, and other businesses that use
it to evaluate applications for credit, insurance, employment, or renting a home.
Consumers should review their credit report to make sure the information it contains
is accurate, complete, and up-to-date, and to help guard against identity theft.
Free credit reports are becoming available throughout the country (rolling from the
West to the East Coast) during a nine-month period, which began December 1,
2004. Consumers in the Midwestern states – Illinois, Indiana, Iowa, Kansas,
Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, and
Wisconsin – can order their free credit reports as of March 1, 2005. By September 1,
2005, free reports will be accessible to all Americans, regardless of where they live.
Consumers can order free annual credit reports online at www.annualcreditreport.
com, by calling (877) 322-8228, or by completing the Annual Credit Report Request
form (available at www.ftc.gov/bcp/conline/edcams/credit/docs/fact_act_request_
form.pdf) and mailing it to: Annual Credit Report Request Service, P.O. Box 105281,
Atlanta, GA 30348-5281.
When ordering consumers must provide their name, address, Social Security number,
and date of birth. To verify identity, some may need to provide further information,
such as a specific monthly payment.
For more information on free annual credit reports, the Federal Trade Commission
(FTC) has prepared a brochure, Your Access to Free Credit Reports (available at
www.ftc.gov/bcp/conline/pubs/credit/freereports.htm), explaining consumers’ rights
and an in-depth Q&A about accessing free credit reports.

Contributing Editor
Jeremiah Boyle
Production Associates
Mary Jo Cannistra
Jennifer Cornman

Visit the Web site of the Federal Reserve Bank of Chicago at:

Around the District
Illinois
Foreclosures Fall in Chicagoland Area: New Report
Documents First Drop in Home Mortgage Loan Failures
in a Decade

Chicagoland home foreclosure starts are showing a
significant decrease for the first time in nearly a decade,
according to a new report by the National Training and
Information Center (NTIC), released October 8, 2004, at
the Federal Reserve Bank of Chicago.
The report, Preying on Neighborhoods II: Community
Partners Turn The Tide Against Predatory Lending,
includes an analysis with foreclosure maps and lending
data statistics for Chicago, the southern suburbs, and
Cook, Will, DuPage, Kane, Lake, and McHenry counties.
Foreclosure starts are signs of severe financial distress
among homeowners. The report offers reasons to hope a
10-year trend is turning around.
For additional information, or a copy of the report, contact
Joseph Mariano, NTIC executive director at (312) 2433035.

Indiana
Innovative Online Business Resource for Hoosiers

The largest online resource collection for Indiana small
business owners has recently been made available.
SmallBizU is the first online university created specifically
for small businesses and entrepreneurs. Made available
to Indiana residents through the Indiana Department
of Commerce, this program is the largest collection of
entrepreneurial training resources available on the Web.
“The online courses are designed to help small businesses
keep their workforce competitive in the global markets,
and promote the capacity to meet challenges and create
valued products,” said Lt. Governor Davis, who leads the
state’s economic development efforts as director of the
Indiana Department of Commerce.
For more information, visit www.smallbiz.in.gov.

Iowa
Nine Iowa Cities Receive HUD Funding

In December 2004, the state of Iowa received funding
from the federal Department of Housing and Urban
Development (HUD) for nine projects to revitalize

downtown buildings in The Main Street Iowa projects.
This funding totals nearly $500,000, and will be used
to help create jobs and restore the beauty and luster of
Iowa’s downtowns. The nine cities receiving grant monies
from the Iowa Department of Economic Development are:
Dubuque, Corning, Waterloo, State Center, Bedford, West
Des Moines (Valley Junction), Jewell, Charles City, and
Burlington.
HUD’s Neighborhood Initiative Account for Special
Projects is the source of the financing, which has provided
nearly $1.5 million to Iowa cities under the project since
2002.
For more information on the Main Street Program, go to
www.iowalifechanging.com/community/mainstreet.

Michigan
HUD Approves $17 Million Loan Guarantee to Expand
Detroit’s Cultural Center

Detroit’s Cultural Center is in store for a makeover
because of a $17 million loan guarantee approved by HUD
Secretary Alphonso Jackson. Eighteen blighted parcels of
land, including several historic buildings that are currently
abandoned or underutilized, will be home to three new
parking garages, art galleries, a performing arts theatre,
new apartments, a restaurant, and coffee shop.
For more information, call HUD’s Detroit office at
(313) 226-7900.

Wisconsin
Public Policy Forum Releases Report on Regional
Revenue Sharing Strategies

The Milwaukee-based Public Policy Forum recently issued
a report exploring alternatives to address Wisconsin’s
ongoing attempts to resolve shared revenue issues
between state and local governments. The report,
State Shared Revenue and the Future of Regional
Cooperation, finds that “Regional cooperation that
acknowledges the regional economy and addresses
fiscal disparities to reap benefits for all jurisdictions in the
region,” holds the most promise.
The full text of the report is available at www.
publicpolicyforum.org/research.php.

Profitwise News and Views

March 2005

1

Economic Developments

Alternative IDs, ITIN Mortgages,
and Emerging Latino Markets

By Mari Gallagher

The author gratefully acknowledges and thanks Mark
Doyle of Second Federal Savings Bank, Michael Frias of
the FDIC, Rob Paral of Rob Paral and Associates, Harry
Pestine and Kathleen Toledano of the Federal Reserve
Bank of Chicago, Jeanne Hogarth and Marianne Hilgert
of the Board of Governors of the Federal Reserve
System, and the author’s many colleagues at MCIC for
their many contributions to this emerging body of work.

Overview
Mainstream financial institutions – banks, savings and
loans, and credit unions – create and allocate capital
and economic opportunities through their central and
defining function of taking in deposits and making loans.
This process determines where credit and capital will
flow.1 As such, it shapes nearly every aspect of our social,
economic, and built environment. Market forces and
regulatory structures behind this flow are powerful and,
at times, contentious. Banking practices and public policy
influence one another continually, but are continually
impacted most by emerging market conditions.
It is significant that the last five years have seen
proliferation in: 1) local bank branches, particularly in
Latino markets; 2) transnational cooperation among
governments, regulators, and corporations, as well as new
technologies that together have encouraged the use of
mainstream financial products among Latino immigrants
living in the U.S. and family members in the home country
receiving remittances; 3) alternative banking products
and credit scoring; 4) free checking and other incentives
to respond to the competitive marketplace; 5) public and
private sector programs and partnerships to reach the
unbanked; and 6) the view that “banking” the “unbanked”
Latino customer is an attractive pursuit.
It is also significant that banks are now making loans
to undocumented Latinos – primarily Mexicans – in
increasing numbers. For many large financial institutions,

2

Profitwise News and Views

March 2005

the silos of compliance, with respect to documentation,
and new markets have intersected for the first time.
The banking industry finds the Latino market valuable
because of its size, rate of growth, cross-selling
opportunities, and customer referrals (friends and family
members) further up the economic ladder. Consumer and
community advocates find banking relationships valuable
because they mitigate the expenditure of resources
associated with other financial transactions (time, effort,
and money), leaving more disposable income, energy,
and purchasing power. Depository accounts eliminate the
need to carry or store large amounts of cash “under the
mattress,” reducing incidence of theft. Consistent account
usage – deposits and withdrawals – encourages savings
and can help to establish a credit history. Bank usage,
in turn, facilitates upward economic mobility through
the acquisition of other mainstream financial products:
certificates of deposits, credit cards, individual retirement
accounts, and loans for education, small businesses, and
housing.2 In other words, market decisions within the
banking industry shape the ability to build assets and
create wealth in ways that affect individuals and their
households, and investments and growth patterns in local
and regional economies.
Regulators have consistently promoted mainstream
banking access and use for low-income individuals
and other marginalized groups as part of Community
Reinvestment Act compliance, though not at the expense
of safe and sound business practices.
Ninety-three percent of non-Hispanic Whites have
bank accounts, compared to only 63 percent of African
Americans, 43 percent of all Latinos, and 25 percent
of Mexican immigrants. How can Latino immigrants
– particularly Mexicans – be encouraged to enter the
mainstream banking system? One strategy has been the
development and acceptance of alternative identification,
such as the Matricula Consular Card (now called the High

The market response by financial institutions has in many
cases gotten ahead of the varying state laws regarding
alternative identification for undocumented immigrants.
This has led to some political challenges for banks, and
misunderstanding among undocumented customers and
potential customers.
The purpose of this article is to share research on the use
of these alternative identification cards in the banking
industry and new information on the rise of the ITIN
mortgage market.

Background on Consular and ITIN Cards
MCIC and the Federal Reserve Bank of Chicago
cosponsored a forum in February 2004 that focused
on the increasing use of Consular Cards and ITINs
at financial institutions throughout the United States.
Approximately 200 people attended. Represented
were 12 foreign consulates, 36 banking institutions,
and 14 government offices. Nonprofit service agencies,
alternative lenders, regulators, and research organizations
also attended. Over two dozen participants came from
other states specifically to attend the forum, and three
�
came from other countries. The panel discussion included
�
representatives of the Federal Reserve Bank of Chicago,
the IRS, Freddie Mac, Second Federal Savings Bank, �
�
Latinos United, and the Illinois Coalition for Immigrants
and Refugee Rights. Following are the “lessons learned”
�
from the forum and related research findings.
�

�
The Consular Card is an alternative form of identification
issued by the Mexican Consulate since the 1870s to �
Mexican nationals, regardless of their legal status, living
�
in the U.S. To obtain a card, an individual needs to present
�
a Mexican birth certificate, another official identity
document such as a Mexican voter’s registration card �or
driver’s license, and documentation that attests to that�
�
person’s address in the U.S., such as a utility bill. The card

The ITIN, a nine-digit number that begins with the number
9, was created for taxpayers who do not qualify for a
Social Security number. The IRS has issued more than 7
million ITINs since 1996, when the policy was enacted.
Many undocumented immigrants living in the United
States pay taxes (such as payroll taxes) and need ITINs
for that purpose. One also needs an ITIN to open an
interest-bearing account if a Social Security number is not
obtainable.
Consular Cards and ITINs have opened a new door of
opportunity to previously unbanked immigrants. Once they
establish credit in the U.S., they may be offered credit
cards, home and business loans, investment advice, and
other bank services. In the absence of a Social Security
number, ITINs are acceptable forms of ID for mortgage
applications, although to date the formal secondary
mortgage market is not buying and securitizing the loans.
This means that banks must portfolio them, self-insure
them, and pass on these extra costs to the ITIN bearing
customer. As of September 2004, there were 18 banks
and one credit union that accept ITINs for mortgage
underwriting; TCF Bank and Fifth Third Bank are the
largest institutions. TCF made a public announcement
citing the size and attractiveness of the market. The
Minnesota-based bank has $11.7 billion in assets
nationwide and more than 190 branches in Illinois. Most
of the financial institutions engaged in the ITIN mortgage
market are small community lenders, such as Second
Federal Bank, which serves the Chicago metro area, and
Mitchell Bank, which serves the Milwaukee area. Three
private mortgage insurers are providing Private Mortgage
Insurance (PMI) to ITIN mortgages. Several banks report
excellent repayment performance – no “late pay” histories
and no defaults – although industry data is not centralized,

Chart 1: Top 10 Cities with Mexican Ancestry
Population

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Electronic methods are an increasingly popular method
for sending remittances. During the past three years,
electronic transfers increased 145 percent. Industry
observers suggest that this increase is partly due to U.S.
and Mexican alliances to allow Mexican citizens living in
the United States, documented and undocumented, to
open accounts through the use of alternative identification
cards.3 In 2003, the Partnership for Prosperity report
addressed to President Vicente Fox and President George
W. Bush also cited alternative IDs as a major contributor to
this upward trend.

bears the individual’s photograph and U.S. address. In
response to the terrorist attacks of September 11, 2001,
this photo ID was enhanced with 13 security features.

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Security Consular Registration Card or, in the remaining
portion of this article, the Consular Card) and the
Individual Tax Identification Number (ITIN). Foreign or U.S.
government-issued cards such as these are acceptable
forms of identification under Section 326 of the USA
PATRIOT Act.

Profitwise News and Views

March 2005

3

and institutions are in the early stages of performance
tracking.

National Practices
Today, approximately 30,000 out of roughly 88,000 total
bank offices across the country accept Consular and/or
ITIN cards, and Chicago leads the nation with respect to
its proportion of banks that accept these alternate forms
of identification to Mexican ancestry population.4
We can also see Chicago’s dominance by comparing it to
the Los Angeles experience. Chicago has 2.9 million total
residents, of which 530,000 (18 percent) are of Mexican
ancestry, not including those that are undocumented. Los
Angeles has 3.7 million total residents with more than 1
million people (30 percent) of Mexican ancestry. In other
words, Los Angeles has twice the Mexican ancestry
population of Chicago, a longer history of Mexican
ancestry residents, and a much higher ratio of Mexican
ancestry population to the total population.
Yet the Chicagoland banking industry appears to be
pursuing the Mexican American market more aggressively.
In Los Angeles, there are 2.3 banks that accept the
Consular Cards as identification per 10,000 Mexican
ancestry population compared to 6.2 banks in Chicago.

Chart 2: Accepting Bank Offices Per 10,000: Mexican
Ancestry Population
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One cannot understand the opportunities of the
undocumented immigrant financial services market in
the Chicago region without placing it in context of larger
Latino market dynamics. In 2000, there were 281.4 million
residents in the United States. Of those, 35.3 million, or
12.5 percent, were Hispanic, meaning that one person in
eight was of Hispanic origin. This number includes people
from Cuba, Central or South America, Mexico, Puerto Rico
or some other Latino origin, and Hispanic Americans as
well as immigrants.
The Hispanic population is the fastest growing segment of
the U.S. population. Between 1990 and 2000, the nation’s
Hispanic population grew by 57.9 percent, from 22.4
million to 35.4 million. This compares to a 13.2 percent
increase for the total U.S. population. More than half of the
Hispanic population is of Mexican ancestry (58.5 percent).
According to the U.S. Census Bureau, if this trend
continues, by 2020 there will be over 82 million Hispanics
in the U.S. – one out of every three U.S. residents. Slightly
less than half of all Hispanics lived in central cities
within a metropolitan area (45.6 percent) compared with
slightly more than one-fifth of non-Hispanic Whites (21.1
percent).
Although the Mexican population in Chicago is smaller
than that of Los Angeles, Mexicans represent a much
larger percentage of the total Hispanic population. In
Chicago, of the 753,000 Hispanics, 70 percent are of
Mexican origin. This includes both documented Mexican
immigrants and the native-born population who claimed
Mexican ancestry on their Census form.

Homeownership Opportunities and Challenges Among
Immigrant Populations

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Chicago has more total bank branches than Los Angeles,
but Illinois has fewer bank branches than California.
How do these two states compare in terms of banks
and branches that accept alternative IDs? Illinois has
approximately 14 accepting branches compared to
California’s approximately four accepting branches per
10,000 Mexican ancestry population.
Free maps and other information on these patterns can be
found at www.mcic.org.

4

Understanding Latino Market Dynamics

Profitwise News and Views

March 2005

Homeownership is the number one way that Americans
build assets for a secure future, and improve their
overall quality of life. A home is an investment that
usually appreciates in value and whose equity can be
accessed for important financial needs, such as starting
a business or sending a child to college. Homeownership
correlates with community investment and revitalization,
as homeowners are more apt to protect and invest in their
surroundings. Homeownership also contributes to local
and national economies.
Immigrants also use homeownership to build a secure
future, though not with the same frequency as native
born. Immigrant homeownership rates lag the rate of
the general population, and many programs and lending
products have been geared to the special needs of
immigrants in an attempt to reverse this trend. Immigrant
homeownership challenges and opportunities are likely
to accelerate in this decade, in part due to the sheer
numbers of new immigrants entering the country. For

Table 1: Chicago’s Immigration Patterns: 1990-2000
1990
Population

% of
1990
Total

2000
Population

% of
2000
Total

%
Change

Total
foreign born

469,117

17%

628,708

22%

34%

Naturalized
citizen

177,398

6%

223,942

8%

26%

Not a
citizen

291,719

10%

404,766

14%

39%

example, the number of foreign-born households in the
United States increased by 4.3 million during the 1990s,
more than double the increase in the previous decade. A
study conducted by Analysis and Forecasting Incorporated
revealed that immigrants accounted for 31 percent of total
household growth in the 1990s. The number of foreignborn homeowners grew by 2.2 million last decade, triple
the increase in foreign-born owners during the 1980s.
Between 1990 and 2000, the foreign-born population in
Chicago also increased substantially. Currently, 22 percent
of the residents of the city are foreign born – a level of
immigrant population that has not been seen since the
early twentieth century.
Immigration has become a suburban, statewide, and
regional phenomenon. Local economies on the upswing
– whether dominated by textiles, services, or agriculture
– will likely continue to attract both documented and
undocumented immigrants. New destination states,
such as Georgia and Tennessee, are seeing the most
dramatic increases. For example, in Dalton, Georgia (the
self-described rug capital of the world), the local school
population is now dominated by children of Mexican
nationals. In Nashville, Tennessee, the local immigrant
and refugee population (Mexicans and all nationalities)
climbed 68 percent, from 1990 to 2000, to 39,596
people, yet these figures are well below state-wide
increases: Georgia’s foreign-born population increased
233 percent this past decade and Tennessee’s increased
169 percent.
Industry Pressure Points
Currently, the secondary market is not active in buying
ITIN mortgages, yet the primary market is active,
particularly in the larger Chicago area.
Despite the growing interest in ITINs and recent press on
new trends (see Crain’s articles of April and July 2004,
and the Chicago Tribune article of December 2004,
which cites MCIC analysis), new data, information, and
projections are needed to fully size the undocumented
Mexican market. Even in the absence of branded
information sets, niche community banks such as Second

Federal Savings are already making these loans and
holding them in their portfolios. Anecdotal accounts on
the performance of these loans are positive, but, again,
there is no commonly available industry documentation
quantifying performance.
Large financial institutions are privately assessing the ITIN
mortgage market. This presents an opportunity for the
larger market, but also a threat to small, niche lenders who
are already testing the market at their own risk. In short,
the niche players are creating the market, but they can
easily lose it to the bigger players that come in once the
pioneering work is done.
The regulatory community cites language in Section
326 of the PATRIOT Act in explaining that Consular and
ITIN cards are acceptable forms of IDs. Nonetheless, the
small players making these loans might feel pressure to
demonstrate their safety and soundness compliance. This
takes a commitment of time and resources, the cost of
which is often harder for smaller institutions to absorb.
The market is new and exploratory. While it is each
institution’s responsibility to demonstrate the performance
of their own portfolio, it is difficult to draw conclusions
about the viability of the ITIN mortgage market overall.
Pressure is mounting for government-sponsored entities
such as Freddie Mac, Fannie Mae, the Federal Home
Loan Bank System, and other actors, to quantify the risks
and benefits of buying, funding, and/or insuring ITIN
mortgages. Inconsistent state laws regarding acceptable
forms of identification for obtaining driver’s licenses and
other benefits and services potentially complicate this
task.
For example, regarding driver’s license acquisition:

 10 states accept the Consular Card
 5 states accept the ITIN
 22 states have state laws that require the license to
expire concurrently with an immigrant’s visa

 23 states have lawful presence laws, meaning that
it is written into the law that only legal residents can
obtain a driver’s license

 In some cases, states have policies or practices that
allow a temporary or specific-use license regardless
of immigration status
Policy to accept alternative identification does not
correlate with the sitting governor’s party or the number
or proportion of Mexicans in that state. Of the 10 states
where state policy is to accept the Consular Card as
documentation to obtain a license, six have Democratic
governors and four have Republican governors.
Map 1 shows all states with at least 100,000 or more
Mexican immigrants and their state (driver’s license)

Profitwise News and Views

March 2005

5

Map 1: States That Have 100,000 or More Mexican
Immigrants by Consular Card Policy

the market most aggressively in states with high Mexican
concentrations, and to some confusion and mistrust
among documented and undocumented customers and
potential customers, particularly migrants who routinely
live in several states each year and have difficulty keeping
up with each state’s practices.

ITIN Mortgage Case Study: Second Federal Savings of
Chicago

Accept
Do Not Accept
policies on Consular Cards. Those shaded in green accept
the card; those shaded in yellow do not.
Of the states where at least 40 percent of all bank
branches accept alternative identification cards:

 7 have Republican governors
 7 do not accept Consular Cards
 8 have lawful presence laws related to obtaining a
driver’s license

 11 do not accept the ITIN5
Map 2 shows all of the states where at least 40 percent
of bank branches accept alternative identification cards
by state policy regarding Consular Cards for obtaining a
driver’s license. Those shaded in green accept the cards;
those shaded in yellow do not. This variation has led to
some political challenges for banks, which are pursuing

Map 2: States Where at Least 40 Percent of
Bank Branches Accept Alternative
IDs by Consular Card Policy

The undocumented Mexican population living in the
United States poses unique underwriting challenges.
Many have been in this country for many years – some
even decades. Anecdotes from immigrant advocacy
groups and others suggest that a substantial number
have achieved economic and social stability and some
have achieved a fair measure of professional and
personal success. However, their lack of official status
has historically restricted or discouraged participation
in mainstream financial activities, such as opening a
checking or savings account, paying bills and rent by
check or electronic means that can be easily traced, and
receiving income that can be verified through conventional
methods. Mexican immigrants in particular tend to be
“under-banked” and have established few formal ties
– and in many cases no ties – to credit channels typically
assessed by underwriters. Many fear that they will lose
money placed in banks if they ever are deported.
Under the Equal Credit Opportunity Act, a bank may
consider the applicant’s residency status in the U.S., the
applicant’s immigration status, and any other information
necessary to determine the creditor’s rights and remedies
in case of default. For example, a bank can distinguish
between a noncitizen who is a long-time resident with
permanent resident status and a noncitizen who is
temporarily in this country on a student visa.
Community banks – often understaffed and besieged
by eager brokers with mortgage deals in hand – need to
ensure proper screening and documentation. Dual identity
issues are likely to be challenges for all institutions
engaged in ITIN mortgages, as some applicants are likely
to have an ITIN and an invalid Social Security number.
Second Federal Savings has developed alternative
underwriting criteria and methods in an effort to respond
to the needs of the market and to meet safety and
soundness. The underwriting process for ITIN mortgages
primarily focuses on establishing true customer identity,
credit worthiness, and income verification.

Accept
Do Not Accept

6

Profitwise News and Views

March 2005

Many Mexican families in Second Federal’s market rely on
extended family members, friends, and networks to carry
out shared domestic, social, and economic functions of
the household. The family unit is often comprised of mixed
status residents, some with legal residence status and
some with undocumented status.

Table 2: A Summary of Second Federal’s Underwriting Criteria Compared to the Mainstream Market

Mainstream Market

Second Federal ITIN Market
Income

24 months employment in same type of work

12 months employment in same type of work

Cash income not allowed

Some cash with employer letter allowed

2 years tax returns and W-2s, pay stubs/VOEa

Pay stubs and VOE in lieu of W-2s/tax returns

75% of verifiable border income

75% of verifiable border income

75% rental credit added to income

75% of rental credit deducted from PITI b

Debt-to-incomec ratios 41/45 with DUd
Debt-to-income ratios 28/36 without DU

Debt-to-income ratios 45/45 without DU

Automated underwriting by Fannie Mae
Credit
24 months – 4 trade lines

12 months – 3 trade lines/alternative sources

Credit score driven

Credit score weak tool/tends to be inaccurate

Credit verified by Social Security number

Credit verified by SSNs used and ITINs

Collections over $250 must be paid

All collections must be paid
Collateral

1-2 Units – LTV 95% with PMI

1-2 Units – LTV 95% without PMI

3-4 Units – LTV 80%

3-4 Units – LTV 90% without PMI

Down payment funds – 3% from borrower

Down payment funds – 3% from borrower

Down payment funds must be seasoned

Seasoning of down payment funds not required

Seller contribution – maximum 3%

Seller contribution – 1-2 no max. 3-4 6%

e

Appraisal – can be exterior only in some cases

Appraisal – always interior and exterior

Identity
U.S. Citizen or Permanent Resident Alien

Must have an ITIN # or completed W-7 at SFS

State issued picture ID

National picture ID (e.g., Consular Cards, passport)
Depository Account

Must show at least 2 months PITI reserve

Account at SFS/monthly payment auto drafted
Other

Homebuyer counseling – 95% LTV

Homebuyer counseling – 90% LTV

Standard process for applicants

Hands-on process, additional documentation

a VOE – verification of employment form.
b PITI – the total housing monthly cost of principal, interest, taxes, and insurance.
c Debt-to-income ratio – PITI ÷ gross monthly income/total monthly debt payments ÷ gross monthly income.
d DU – Desktop Underwriter – Fannie Mae’s proprietary underwriting tool for approved mortgage seller/servicers.
e LTV – loan-to-value ratio, or the total mortgage amount divided by appraised value of home.

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7

ITIN mortgages in Second Federal’s portfolio typically
have multiple contributors listed as part of the borrower
team. Second Federal allows multiple wage earners
who plan to continue cohabitating to coqualify for the
mortgage as a household. Furthermore, borrowers can
have a coborrower who does not occupy the mortgaged
unit. However, when processing a loan with a nonoccupant
coborrower, the applicant that intends to reside in the
property must use 5 percent of their own funds for down
payment and closing costs if the loan-to-value ratio is
greater than 80 percent.
Boarder income is allowed if there is reasonable
assurance that it will continue for at least one year after
purchase. Boarders can include extended family members,
such as a cousin, or more formal arrangements.

by Illinois county, by specific towns and suburbs of the
Chicago metro area, and by Chicago community area.
These maps are now available at no cost on MCIC’s Web
site. Visit www.mcic.org to view the maps and to subscribe
to the E-list (free of charge) to ensure that you receive
future maps and publications.

Notes
1 Hoffmann, Susan, Politics and Banking, The John Hopkins
University Press, 2001.
2 Federal Reserve Board “The Unbanked—Who Are They?”
Capital Connections 3:2 (Spring 2001).
3 2003 data collected by MCIC.

Applicants are required to complete a home buyer
education program if they are first-time homebuyers.
Training options are reviewed and approved by Second
Federal Savings. Second Federal partners with local
organizations, such as the Resurrection Project, to provide
the training, but other providers are also allowed.

4 Cited in the Partnership for Prosperity Report to President

Industry experts speculate that, over the years, some
undocumented residents (Mexicans and other nationals)
have obtained mortgages with invalid Social Security
numbers. The secondary market has likely purchased
some of these mortgages. These mortgages are thought
to be a very small share of total mortgages. However,
on occasion, ITIN mortgage applicants are not firsttime homebuyers. Documenting the true identity of
each applicant and past identity paths and actions, then
assessing their credit worthiness is time-consuming
work, which might explain why, to date, smaller banks are
more active than larger banks. Table 2 is a summary of
Second Federal’s underwriting criteria compared to the
mainstream market.

5 Only five states in total accept the ITIN.

Latinos generally, and Mexican documented and
undocumented residents specifically, will likely provide a
key growth area for the mortgage market. Investor interest
in this market will take hold if data, trend analysis, and new
information developed through pilot programs indicate that
performance falls within the industry’s risk tolerances.
The community development impact of increased
homeownership among undocumented populations has
the potential to transform communities. As a follow-up to
the forum cosponsored by the Federal Reserve Bank of
Chicago, MCIC received e-mail correspondence from over
100 service providers, community development coalitions,
and lenders from across the country who were seeking
more information, underwriting guidance, and best
practices.
MCIC’s projections suggest that the ITIN mortgage market
for undocumented Mexicans is huge, untapped, and
growing. Recently, MCIC projected the size of the market
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Profitwise News and Views

March 2005

Vicente Fox and President George Bush in 2002, a forum
cosponsored by the Federal Reserve Bank of Chicago and
MCIC in 2004, a Federal Reserve Bank of Dallas publication
in 2004, and an Office of the Comptroller of the Currency
publication in 2004.

Mari Gallagher is senior researcher and consultant
for MCIC, a not-for-profit research and consulting firm.
She heads up the group’s Community Development,
Government, and Banking sector. Her portfolio includes
a variety of market, branching, and product development
analyses in mainstream as well as Latino and African
American markets. Ms. Gallagher was formerly the
managing director for Social Compact’s Emerging Markets
project and is also the former executive director of a
community development corporation.

Research Review

Community Banks: What is Their
Future and Why Does it Matter?

By Robin Newberger and Robert DeYoung

The U.S. banking system has undergone a dramatic
restructuring since the 1970s. One of the biggest changes
is the reduced number and market share of community
banks. The number of banks with less than $1 billion in
assets – a common definition of community bank – has
declined from approximately 14,000 in 1980 to about
7,000 today. Concurrently, the proportion of assets held
by the ten largest bank holding companies increased
from less than 25 percent to more than 75 percent, while
community banks’ share fell from about one third of the
market to well under one fifth.
This article reports on recent research by economists
at the Federal Reserve Bank of Chicago that examines
the long-term viability of the community bank business
model.1 This line of research originated with a strategic
map, Figure 1, of changes to the banking industry over the
past two decades and their effects on commercial bank
behavior.
The map indicates that community banks continue to
pursue a traditional strategy that provides differentiated
banking products and services, but requires high per-unit
production costs. In contrast, the map indicates that large
banks have moved away from traditional approaches and
increasingly pursue a low-cost, high-volume retail strategy.
Because it is logical to assume that the new larger bank
business model is more profitable than the old one, a
natural question arises: if the driving forces behind this
bifurcation are permanent, is the traditional community
banking model still a viable business strategy?
This question has important implications for local
economic development. Small, locally-focused banks
channel a larger proportion of their loanable funds to
small businesses than large banks. In many small towns,
these loans can represent a substantial portion of total
available business credit, which in turn may affect job
creation and the overall economic health of an area. A
reduced community bank presence in a particular region

may also impact the Community Reinvestment Act (CRA)
related activities that take place in those areas, even if
the community banks are replaced by branch offices of
large banking companies. Large banks must pass CRA
lending, investment, and service tests, but each branch
is not required to pass the tests individually. In addition,
recent reductions in the number of community banks
may impact growth in community development financial
institutions (CDFIs); community banks sometimes seek
and receive CDFI certification and support from the federal
government to provide financial services in markets with
few mainstream financial institutions.
The analysis begins in the 1970s and 1980s, when a set
of strict federal and state banking regulations largely
shielded community banks from outside competition. There
were extensive geographic limitations on branch banking,
and non-bank financial institutions were prohibited from
offering many traditional banking products. Small investors
had few liquid alternatives to bank deposits before the
advent of money market mutual funds and other new retail
investment products. The combination of these restrictions
allowed community banks to act as significant players in
the investment, residential mortgage, consumer finance,

Figure 1: Strategic Map of U.S. Banking Industry
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and payments markets. In this environment, most banking
institutions followed the traditional small-scale, high-cost
strategy of offering personalized products and services.
Deregulation and technology transformed the banking
industry in the 1980s and 1990s. Barriers to interstate
banking were gradually eroded in the 1980s, and were
eliminated by the Riegle-Neal Interstate Banking and
Branching Efficiency Act in 1994. In 1999 the GrammLeach-Bliley Act effectively repealed the Glass-Steagall
Act, which had largely prevented commercial banks,
investment banks, brokerage houses and insurance
companies from competing with each other. These
regulatory changes exposed both large banks and
community banks to increased competition from each
other as well as from non-bank financial institutions.
This competition was further fueled by new information
and communications technologies, financial markets, and
production techniques that dramatically altered the cost
structures and optimal operating scale of many banking
services. Among other advances, internet banking and
electronic-based payments diminished the importance
of bank location; credit scoring significantly reduced the
marginal cost of underwriting a consumer loan; and asset
securitization facilitated the large-scale “commoditization”
of auto loans, mortgage loans, and student loans. These
developments have eroded community banks’ traditional
comparative advantages – which are based on small scale,
local focus, and relationship-building – over large banking
organizations.
These regulatory and technological changes created
incentives for banks to grow larger – and acquiring other
banks was the fastest way to grow. At first, banks from
adjoining markets participated in modest mergers; megamergers between increasingly large banking companies
followed. As bank size increased, the largest banks gained
access to the lowest unit cost structures (many banking
services exhibit scale economies). The size of operations
allowed large banks to apply the new production
technologies more efficiently, such as automated
underwriting, securitization, widespread ATM networks,
and electronic payments, which reduced unit costs even
further. At the end of this process, retail banking at large
banks was ultimately transformed into a high-volume,
low-cost ‘financial commodity’ strategy, which offered few
personalized services and relied on automated production
techniques.
Although many community banks have also grown larger
via mergers, they have continued to occupy the same
strategic ground as in the past. Their relatively small
size elevates their costs, but their local economic focus
and person-to-person ethos give them a competitive
advantage at relationship lending. Relationship lenders
rely less on ‘hard,’ quantitative financial information

10

Profitwise News and Views

March 2005

about their borrowers that can be fed into an automated
credit scoring model, and rely more on ‘soft,’ qualitative
information about their borrowers that they have
accumulated over time through the breadth and depth of
their customer relationships. This approach allows them
to: assess the creditworthiness of unique small business
customers; better understand the needs of their local
deposit customers; and deliver high-quality, personalized
banking services to both.
Call report data2 from the Federal Deposit Insurance
Corporation (FDIC) in 2003 indicates clear differences
between large banks and community banks in terms of
their size, production methods, output mix, and financial
structure, consistent with the strategic map analysis.

 At $60 billion, the average large bank is around 100
times larger than the average large community bank.

 On average, credit card loans (a classic financialcommodity product) comprise nearly 10 percent
of the loans held by large banks, but less than 1
percent of the loans held by community banks.

 On average, small business loans (a classic
relationship product) comprise less than 5 percent
of the loans held by large banks, but between 10
and 15 percent of the loans held by community
banks.

 On average, community banks finance between 40
and 65 percent of their assets using local household
and business deposits, compared to only about 30
percent for large banks.

 Community banks operate considerably more
physical office locations per customer, and employ
more bank workers per customer, than do large
banks – suggesting both higher costs per unit as
well as higher levels of convenience and personal
service.
But the bottom line for bank survival is profits. In terms of
the strategic map analysis, the community bank strategy
is profitable only if community bank customers are willing
to pay high prices for personalized service, offsetting their
high unit costs. In contrast, the large retail bank strategy is
profitable only if their costs are low and financial services
volumes large, because of their commodity products that
generate very slim profit margins.
Can community banks compete in terms of profitability?
Recent data on return on equity (ROE), a standard
measure of profitability, gives a qualified indication
that well-managed community banks can indeed be
competitive against larger banking companies. The
analysis defines a ‘best practices’ community bank as
one that earned a ROE above the median for its peer
group. On average, large and medium-sized best-practices
community banks earned ROEs of 17.8 percent and 16.9

percent, respectively, in 2003. 3 This is quite comparable
to the average ROE of 16.0 percent earned by all large
and midsized banks in 2003. (Analysis using data from
other years, and other groups of years, produces similar
results.) Moreover, the profits earned by community
banks also tend to be stable over time, likely because
of the relationship nature of their business model. The
Sharpe Ratio, a measure of profitability that adjusts for
earnings volatility, shows that risk-adjusted profitability at
large and medium-sized community banks tended to equal
or exceed levels generated by large banks and mid-sized
banks between 1995 and 2001.4

decisions to streamline CRA exams for institutions
between $250 million and $1 billion in assets.5 Under
the streamlined rules, CRA exams do not consider an
institution’s community development lending, investments
and services, and do not require small institutions to
report small business lending data. These changes could
influence the way in which mid-sized and large community
banks allocate their resources in increasingly competitive
business environments.

While community banks cannot compete in every segment
of the financial services market, these comparisons
suggest that the traditional community bank business
strategy can earn satisfactory rates of return – but there
are two crucial caveats. First, the best-practices analysis
indicates the importance of being well-managed; for
example, worst-practices large community banks earned
only a 9.3 percent ROE on average in 2003. Wellmanaged banks do a superior job of controlling costs,
screening for creditworthiness, minimizing interest rate
risk, servicing depositors, applying new processes and
techniques, cross-selling financial products, and many
other tasks that enhance profits.

Gregory Udell, 2004, “The Past, Present and Probable Future

Second, although community banks are very small
relative to large banking companies, they can benefit
from substantial scale economies by getting larger; for
example, ROE at best-practices small community banks in
2003 was only 14.4 percent on average. Small community
banks are penalized by their lower scale of operations.
By growing larger, these banks could potentially spread
their fixed overhead expenses over more customers,
better diversify their portfolios, and use greater financial
leverage, all of which enhance profitability. The smallest
community banks have to be especially well run to
overcome these size disadvantages.
Although further reductions are expected in the
population of community banks in the coming years, this
trend should moderate, and the outlook appears to be
positive for well-managed community banks. Their local
geographic focus makes them natural clearing houses for
information that is valuable for underwriting loans to small
local businesses – products that are unlikely to become
“commoditized” like residential mortgage and consumer
lending – and the profitability of this core line of business
will ensure that these banks remain active in local markets
from which they draw the majority of their deposits.
This ‘localness’ also makes community banks well suited
to provide CRA-qualified loans, investments and access
to other financial services for low- and moderate-income
households. Going forward, it will be interesting to see
how community banks respond to recent regulatory

Notes
1 For example, see Robert DeYoung, William C. Hunter, and
for Community Banks,” Journal of Financial Services Research
25(2/3), and Robert DeYoung, 2002, “Whither the Community
Bank? Relationship Finance in the Information Age,” Chicago
Fed Letter, No. 178.
2 Every national bank, state member bank, and insured
nonmember bank is required by the Federal Financial
Institution Examination Council to file consolidated Reports
of Condition and Income (Call Report) as of the close of
business on the last day of each calendar quarter (FDIC Web
site 12/15/04).
3 The analysis groups banks into size categories as follows:
large banks have more than $10 billion in assets; midsized
banks have between $1 billion and $10 billion in assets; large
community banks have between $500 million and $1 billion in
assets; midsized community banks have between $100 million
and $500 million in assets; and small community banks have
less than $100 million in assets.
4 The Sharpe Ratio = (average ROE – average 90-day T-bill
rate) / standard deviation of ROE.
5 Streamlined CRA evaluations already apply to banks with
assets less than $250 million. The Office of Thrift Supervision
has already increased this threshold, and the FDIC has
proposed to do the same.

Robin Newberger is a research analyst in the Consumer
Issues Research Unit of the Federal Reserve Bank of
Chicago. Ms. Newberger holds a B.A. from Columbia
University and a masters in public policy from the John F.
Kennedy School of Government at Harvard University. Ms.
Newberger holds a Chartered Financial Analyst designation.
Robert DeYoung is a senior economist and economic
advisor at the Federal Reserve Bank of Chicago. Mr.
DeYoung is an associate editor of several academic journals
including the Journal of Money, Credit, and Banking and the
Journal of Financial Services Research, and is a research
program coordinator at the FDIC Center for Financial
Research. He earned a B.A. from Rutgers UniversityCamden, and a Ph.D. in economics from the University of
Wisconsin-Madison.

Profitwise News and Views

March 2005

11

Economic Developments

Check Clearing in the 21st Century:
Where Are My Checks?

By Desiree Hatcher

Financial institutions are understandably concerned with
the technological and procedural implications of Check
21, but smoothing the transition with customers ultimately
may prove to be the key challenge. Millions of people still
use paper checks and won’t be happy to find facsimiles
returned in their monthly statements.
Checks are widely used in the United States by individuals,
businesses and governments. Research financed by the
Federal Reserve indicates that check use in the U.S.
peaked in the mid-1990s and has been steadily declining
since. But Americans still write about 40 billion checks a
year. That represents about half of the nation’s non-cash
transactions. People see checks as a very convenient,
reliable, and familiar payment instrument. So while check
volume will continue to decline, checks will not disappear
any time soon.
Over the years, banks have become quite efficient at
processing paper checks. However, the system is a paperbased, transportation-reliant process whose vulnerabilities
were highlighted by the terrorist attacks on the World
Trade Center and the Pentagon.
Electronic payment networks were virtually unaffected on
9/11. However, checks are largely transported by air, and
commercial air service was suspended nationwide from
September 11 to September 13, 2001, as federal aviation
officials scrambled to beef up security procedures at
airports. The suspension of air service delayed processing
of out-of-area checks, perhaps increasing operational and
fraud risk associated with checks during that period as
they continued to be deposited and accumulated locally.
That resulted in a backlog once the restrictions were lifted
and checks could once again be moved by air.
The grounding of aircraft underscored the need to make
the nation’s payment system more flexible. However, other
factors, notably significant opportunities for cost savings,
have also fueled the push to electronic processing.

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March 2005

Enter Check 21
The Check Clearing for the 21st Century Act, or Check 21,
was signed into law October 28, 2003. The law went into
effect on October 28, 2004.
The goal of Check 21 is to facilitate check truncation
(removing an original paper check from the check
collection or return process and sending the recipient a
substitute check or, by agreement, information relating to
the original check, whether with or without subsequent
delivery of the original paper check) and imaging without
making it mandatory. Check 21 accomplishes this goal by
authorizing, but not requiring, the use of a new negotiable
instrument – the image replacement document.
Image replacement documents (IRDs) are “substitute
checks” that the law says are the legal equivalent of the
original check. A substitute check can be created from
an electronic image of an original check and processed
by receiving depository institutions just like original paper
checks. A substitute check must:

 Contain an image that accurately reflects all of the
information on the front and back of the original
check.

 Bear a magnetic ink character recognition (MICR)
line containing all the information appearing on the
MICR line of the original check.

 Conform, in paper stock, dimension, and otherwise,
with generally applicable industry standards for
substitute checks.

 Be suitable for automated processing in the same
manner as the original check.

 Bear the legend, “This is a legal copy of your check.
You can use it in the same way you would use the
original check.”

If these conditions are met, any party may use the
substitute check for purposes where an original check is
required, such as a court proceeding or proof of payment.
Check 21 does not require collecting banks to truncate or
image checks. Nor does it require paying banks to accept
electronic images. Check 21 only requires that paying
banks accept substitute checks as well as originals.
Whether they accept the substitute checks in paper or
electronic form is strictly their decision. However, the
expectation is that Check 21 will increase electronic
presentments at the earliest possible stage of processing.
Check 21 requires depository institutions to provide a
specific notice for consumers who may receive substitute
checks in their account statements. Notice is not required
to those consumers who do not currently receive their
original checks back (i.e., statement summaries or image
statements), or will not otherwise receive a substitute
check. The Check 21 notice must explain that the
substitute check is the legal equivalent of the original
paper check and describe consumer expedited re-credit
provisions for substitute checks.

Potential Challenges for Consumers
No (required) return of original checks
Financial customers will not be able to get some original
paper checks back, as not all will be returned to their bank
by the payees’ banks. If a paper check is not returned,
it will be held or destroyed by the payee’s bank, not the
issuing bank. In lieu of returning original checks, financial
institutions can:

 Ask for the return of substitute checks with
checking account statements. They are the legal
equivalent of the original check, and legal proof of
payment.

 Use duplicate checks (usually a chemically treated
paper attached to each check that records all
writing on the original check). While duplicate
checks do not provide legal evidence of receipt
of payment, they provide a record of the actual
payment amount, date, etc., for checking account
balancing.
Double posting
A new potential risk of double posting will be created
(i.e., both the original check and the substitute check are
posted and twice the correct amount is removed from the
payer’s account). Under Check 21, a bank that creates
a substitute check must warrant that it is not requesting
payment on items already paid. However, in the event
a substitute check is incorrectly charged to an account
(paid twice, paid for the wrong amount, or otherwise paid
in error), a consumer may make a claim for expedited
re-credit within 40 days from the date the statement is

mailed or the date the substitute check is made available,
whichever is later. A depository institution has 10 business
days to investigate and resolve a claim for expedited
re-credit. If a depository institution cannot determine
whether a customer’s claim is valid by the end of the tenth
business day, the depository institution must re-credit the
amount of the substitute check or $2,500, whichever is
less. Any remaining amount must be re-credited within
45 days and include interest if the account is an interestbearing account.
No float
The processing time under the new law could be 24 hours
or less. As a result, checks will clear sooner, increasing
the risk that a check will bounce if funds are not in the
account when the check is first written. Those who do not
ensure sufficient funds are in their account at the time a
check reaches the payee can expect bounced-check fees.
Currently, the new law does not shorten hold times,
as established by the Expedited Funds Availability Act
(Regulation CC), for deposited checks. However, after 30
months from passage, there will be a study on whether
banks are making funds available to consumers earlier
than required by law. Financial institution customers using
checks should:

 Not write a check unless the funds are already in
the account to cover it;

 Sign up for direct deposit, under Regulation CC,
direct deposits must receive next day availability,
while checks may be subject to the bank’s check
hold policy;

 Consider obtaining overdraft protection, keeping in
mind that it should not be used as a line of credit;

 Use a credit card – credit card users have until the
credit card bill is due to float the payment.
Stop payment option is reduced
A customer may order his bank to stop payment on a
check. However, the request for stop payment must
be received before the payment is deducted from the
account. With Check 21, the window for requesting stop
payment orders will be reduced significantly. Use of a
credit card in lieu of a check is an option that affords a
greater level of protection in case of a dispute.
The Fair Credit Billing Act allows those paying by credit
card to withhold payment on any damaged or poor-quality
goods or services purchased with a credit card, as long as
they have made a reasonable attempt to solve the problem
with the merchant (from UCC code 4-403).
Fraud investigations may be hindered
Faster clearing may mean fraudulent checks may be
discovered earlier. However, prosecution may be hindered
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March 2005

13

as a substitute check is not as useful as the original
check for proving forgery or alteration; it cannot provide
fingerprints, determine pen pressure or the paper stock
used to forge checks, and it is less useful for handwriting
analysis. Also, security features built into today’s paper
checks will not show when the check is electronically
imaged. Without the evidence found in analyzing checks,
it may be more difficult to convict criminals. Therefore,
consumers should take the following measures to
safeguard checking account information:

 Never carry a checkbook unnecessarily;
 Never leave bill payments or other checks in
mailbox;

 Always review monthly account statements, and
report any unauthorized transaction or suspicious
activity to their financial institution immediately;

 Report lost or stolen checks and checkbooks
immediately to their financial institution;

 Tear or shred any old checks or account statements
before throwing them away;

 Never give checking account information to
telemarketers or to callers claiming to need to
confirm or verify checking account information.
In addition, instead of using checks, consumer should
use alternative methods of payment. With a credit card, a
debit card, a personal computer or ACH, the transaction
is electronic and is governed by the Electronic Funds
Transfer Act, or Regulation E. The regulation includes
procedures for resolving errors and provides limited
liability for unauthorized transactions. However, be aware
that liability for credit cards is different than electronic
debit transactions. A customer’s maximum liability on
a credit card is $50. On an electronic debit, unless the
financial institution has been contacted within 60 days of
receipt of the monthly statement, there may be no limit to
liability for unauthorized transactions.

Potential Benefits to Customers
The real power of Check 21 imaging is found in
integrating check images with other customer service
devices and processes. This integration is just now
reaching the market and is focused in four areas: the
platform (bank office), the Internet, e-mail, and ATMs.
Integration at the platform level
Currently, if a customer needs a copy of a particular
cancelled check, a customer service representative (CSR)
takes the request and promises to provide a copy to the
customer by mail or fax. The request goes to research,
the item is recovered from microfilm, and a copy is made
and sent to the customer. Next day service is considered
outstanding.
However, a bank that uses the workstation integration of
check images, a process that makes electronic images
of checks available on any terminal in the bank, can offer
faster service. Here, the customer approaches the CSR
and makes the request. The CSR accesses the customer’s
account on the bank’s online system, reviews the
customer’s activity on the account to verify the item has
cleared, and by “double clicking” the check’s serial number
on the screen, produces the imaged check on screen. At
this point, the CSR can answer any question about the
check for the customer. If the customer wants a copy,
the image – front and back – can be printed and given to
the customer. The time it takes to serve the customer is
reduced from days (one day at best) to minutes.
Integration through the Internet
A bank can take customer service to a higher level
by delivering check images to customers through the
Internet. An Internet banking customer who wants to know
whether or not a check has cleared simply accesses their
account and reviews the list of cancelled checks. Each
cancelled check can be viewed, stored electronically, or
printed simply by clicking on the check number.

Benefits to Banks

Integration with e-mail

For banks, the main advantage of Check 21 is cost
savings. Estimates indicate that upon full implementation
of Check 21, the banking industry could potentially
reduce its check processing costs by over $2 billion a
year. That estimate includes a reduction of $250 million
in transportation cost. In addition, banks will benefit from
improved availability of funds, and greater efficiency
in processing return items. As clearing time shrinks,
credit risk is reduced as well. Further, Check 21 will help
alleviate the danger of checks being lost or delayed during
transport.

Still building on customer service, banks can add
statements and images to an automated e-mail process,
and neither the bank nor the customer has to look for
items. E-mail statements let the bank send monthly
statements and cancelled checks as an attachment to email. Customers can view the images, save them to their
PC, or print and file a hard copy.

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Profitwise News and Views

March 2005

Integration with ATMs
A handful of financial institutions have piloted ATMs that
allow customers to insert checks and cash directly into the
machine. These ATMs are equipped with check-imaging
devices and bunch note acceptors (bill scanners).

With envelope-free deposits, an image of the check
appears on the screen when a customer inserts it into the
ATM, and the customer is asked to confirm the amount.
An image of the check also appears on the receipt, along
with a breakdown of cash by denomination. The images
may be a key to getting consumers, who are generally
much more comfortable with taking funds out of an ATM
than putting them in, to make more ATM deposits.

Conclusion
Because of Check 21, within the next few years, more
banks will be able to transmit digital images of checks
and thereby offer faster turnaround on several checkrelated services. The change will also reduce labor and
postage costs for banks. Bank customers, while no longer
able to take advantage of so-called “float,” (the unofficial
grace period once enjoyed while their check was moved
physically from one location to another), will benefit from
new services and improved or enhanced existing services.

Resources
All, Ann, 2002, Improving ATM Deposits. www.
ATMmarketplace.com. [December 19, 2002].
Bounds, Gwendolyn. “Enterprise: Be Prepared for a
Faster Check Moving in the E-Mail This Fall – New Law
Allows Banks to Transmit Substitutes, Speeding Clearing
Process.” The Wall Street Journal June 8, 2004.
Clouston, David. “Check Writers May Miss Float Period
that Goes Away Under New Clearing Act.” The Salina
Journal, May 28, 2004.
Drozdowski, Rob. “Check Clearing for the 21st Century
– Practical Considerations for Community Bankers.”
America’s Community Bankers November 2003.
Eckenberg, R. Stanley, 2002, “The Real Power of Check
Imaging,” Bankers Digest, January 14, 2002.

www.nacha.org/News/news/pressreleases/2004/
Pr061804/pr061804.htm.
Hillebrand, Gail. “Questions and Answers about the Check
Clearing for the 21st Century Act, “Check 21.” Consumer
Union, October 24, 2003.
Santomero, Anthony M. President Federal Reserve
Bank of Philadelphia, Banking in the 21st Century,
presentation at the New Jersey Bankers Association
2004 Annual Convention, March 27, 2004. www.phil.frb.
org/publicaffairs/speeches/santomero40.html.
Using Check 21 to Help Manage Systematic and Payment
Risk. Item Processing Report, April 8, 2004.
Wade, Will. 2004, “Check 21’s Unexamined Side Effects?”
American Banker April 27, 2004. www.americanbanker.
com/article.html?id=20040426EDR96ITD&from=techn
ology.
Desiree Hatcher is the community affairs program
director for Indiana in the Federal Reserve Bank of
Chicago’s Consumer and Community Affairs division.
Ms. Hatcher’s responsibilities include providing technical
assistance and conducting forums, conferences, seminars,
and workshops that focus on community development,
fair lending issues, and consumer banking regulations.
Ms. Hatcher has over 15 years experience in the banking
industry, including working as an examiner for the Office of
Thrift Supervision, the Federal Reserve Bank of Chicago,
and the Office of the Comptroller of the Currency. She has
also worked as a senior internal auditor for a savings and
loan. Ms. Hatcher earned a bachelor’s degree in finance
from the University of Detroit Mercy, and a master’s degree
in administration from Central Michigan University. Ms.
Hatcher is a certified examiner and a certified financial
services auditor.

Federal Reserve Board of Governors, Regulation
CC- Proposed Rule, Docket No. R-1176. 37.
[Online]. www.federalreserve.gov/boarddocs/press/
bcreg/2003/20031222/attachment.pdf.
Federal Reserve Board of Governors, Regulation CC,
(No date). www.federalreserve.gov/regulations/default.
htm#cc.
Federal Reserve Board Publication, Consumer Handbook
to Credit Protection Laws, (No date). www.federalreserve.
gov/pubs/consumerhdbk/default.htm.
Federal Reserve Bank of Chicago, “Purchase Options for
Consumers.” (No date). www.chicagofed.org/consumer_
information/purchase_options_for_consumers.cfm.
Giesen, Lauri. “Leading the Way.” BAI March/April 2004.
Herd, Michael. (June 18, 2004). “Take Steps to Protect
Your Checking Account Information,” NACHA Advises.
Profitwise News and Views

March 2005

15

In Brief

Shriver Center’s SEED Program Encourages Savings,
Builds Long-Term Personal Finance Skills
The Sargent Shriver National Center on Poverty Law is
leading a local effort to prove that low-income parents can
build assets and save for their children’s future education
if they are offered tailored financial products, incentives,
and training.
The Savings for Education, Entrepreneurship, and
Downpayment program (SEED) is offered to students, at
the William M. and Charles H. Mayo Elementary School in
Chicago’s Bronzeville neighborhood.
Program participants open 529 college savings accounts
with donated funds at the local Bank One branch—also
a SEED partner—and additional deposits by participants
(up to $125 per year) are matched dollar for dollar.
Parents and their children may earn additional benchmark
payments by completing age-appropriate financial
education classes and other projects.
The Shriver Center’s program is part of a six-year national
initiative, managed by Washington, D.C.-based Corporation
for Enterprise Development (CFED), to learn how SEED
accounts affect participants psychologically, economically,
socially, and behaviorally, and how to deliver such accounts
efficiently to millions of children.
CFED selected, in a highly competitive process, nine
groups from a pool of 149 applicants. The nine SEED
partners represent many kinds of organizations, including
Head Start programs, elementary schools, Boys and Girls
Clubs, and a local United Way. The Shriver Center, through
its community investment unit, wanted to participate
because it views such programs as a critical extension of
antipoverty initiatives.
“Many low-income and working families operate outside
the financial mainstream, and they do not have regular
checking and savings accounts. The result is that such
families do not save and, consequently, do not build wealth
and assets which can be used to pay for college or start
a business,” said Nancy Wilson, director of the Shriver
Center’s SEED program.

Private Financing Sets Stage for National Policy
Private foundations and banks fund the SEED initiative.
The Bank One Foundation supports the Chicago SEED
program.
“We are very interested in improving financial education
skills and asset development within communities. We’re
always looking for innovative applications of the financial

16

Profitwise News and Views

March 2005

services we provide, and it’s exciting when we find
meaningful opportunities for community change,” said
Lesley Slavitt, vice president of the Bank One Foundation.
The local SEED program, which was launched October
2003, reached initial capacity within two months.
Because of this early success and strong demand, CFED
recently increased its annual grant to the Chicago SEED
program. With the additional support, the Shriver Center
will increase local program enrollment to 75 from 50. In
addition, SEED participants now have up to $2,000, up
from $1,250, available over five years for initial deposits,
matching funds, and benchmark payments.
Just as private funding for demonstration projects such as
individual development accounts (IDAs) paved the way for
publicly funded IDA programs, the SEED initiative seeks to
set the stage for a universal, progressive American policy
for asset building among children, youth, and families.

Clear Goals: Build Skills, Save for College
SEED expands on the success of IDA programs for adults
by targeting the matched savings program to children and
by providing opportunities for both parents and children
to learn and develop financial skills that have long-term
value.
“Financial education – learning how they can make their
money work for them, how to develop and manage a
household budget, and save – is knowledge that will
transfer from parent to child,” said Wilson. “In this case, by
incorporating such education into the school curriculum
in addition to training parents, we build good habits that
benefit the entire family.”
SEED is unique because the savings goal is clearly set on
education. “It is important for both parents and children
that college is a stated goal early in a child’s life. Such a
goal, absent the wherewithal to get sufficient academic
and financial preparation, may become yet another
unmet goal,” said Dory Rand, supervising attorney of the
Shriver Center’s Community Investment unit. “SEED is an
endeavor to connect dreams with opportunities, to make
college feasible because parents and students planned
for it, not just hoped for it.”
To learn more about the Shriver Center’s SEED
program, contact Nancy Wilson at (312) 368-1073 or
nancywilson@povertylaw.org. Visit http://cfed.org/focus to
learn more about the national SEED initiative.

C

Calendar of Events

Promises & Pitfalls: As Consumer Finance Options
Multiply, Who is Being Served and at What Cost?

An Informed Discussion: Achieving Sustainability, Scale,
and Impact in Community Development Finance

Washington, D.C.
April 7-8, 2005

Chicago, IL
April 21-22, 2005

The fourth biennial research conference sponsored by
the Community Affairs Officers of the Federal Reserve
System. Consumer financial markets channel trillions of
dollars of credit to households of varying income levels
through a wide range of intermediaries that operate in
many markets. How efficiently do these markets operate,
and how well are consumers’ needs being met? This
conference will bring together a diverse audience from
academia, financial institutions, community organizations,
foundations, and government to learn about current
research on consumer finance.

This conference on the future of community development
and community development finance will be held at the
Federal Reserve Bank of Chicago on April 21-22, 2005.
The conference will be geared toward practitioners
in the community development finance field including
mainstream financial institutions, CDFIs, and other
community-based intermediaries; funders; and investors.

The conference keynote speaker will be Alan Greenspan,
Chairman of the Board of Governors of the Federal
Reserve System.

Glen Ellyn, IL
April 29, 2005

For more information, visit www.federalreserve.gov/
communityaffairs/national/2005researchconf/default.htm.

Striking the Right Notes on Entrepreneurship
Memphis, TN
April 18-20, 2005

This conference is sponsored by the Federal Reserve
Bank of St. Louis in cooperation with the American
Bankers Association, CFED, the Federal Reserve Bank of
Kansas City, and the Ewing Marion Kauffman Foundation.
This unique event will provide people working with small
business and entrepreneurship a chance to discuss
challenges and opportunities for advancing the field.
The conference also will feature two pre-conference
training sessions tailored to community leaders and
financial institutions.
For more information, contact Matt Ashby at (314) 4448891, or Matthew.W.Ashby@stls.frb.org.

For more information, visit www.chicagofed.org/
community_development.

Politics to Policy – Supporting Microenterprise

The Illinois State Microenterprise Initiative, an association
of organizations that assist people in becoming selfsufficient through self-employment, will hold its Spring
Conference at the College of DuPage. The keynote
speaker will be David Wilhelm, former advisor to President
Clinton.
For information, visit www.ilmicroenterprise.org.

Advancing Regional Equity and Smart
Growth: The 2nd National Summit
Philadelphia, PA
May 23-25, 2005

Sessions will highlight the important policy, organizing, and
capacity building work of groups nationwide committed
to advancing social and economic equity in a regional
context. The summit will have the latest information about
the changing face of regions, learn strategies that build
power for regional equity, and discuss innovative policy
and practice.
For more information, visit the conference Web page
at www.fundersnetwork.org, or e-mail Jesse Leon at
jesse@fundersnetwork.org.

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Division of the Federal Reserve Bank
of Chicago
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Chicago, Illinois 60604-1413

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