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Issue 3 | 2015

Detroit’s proposed
Community Benefits Ordinance
IFF: A leading community development
financial institution expanding its market
reach across the Midwest
2015 NHS Community Banks
Partnership Meeting summary

Published by the Community Development and Policy Studies Division

of the Federal Reserve Bank of Chicago

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Issue 3 2015
In this third edition of 2015, NHS’s Kelley Pearson and Chicago Fed Illinois
Economic Development Director Jason Keller summarize a second quarter
convening at the Fed: NHS of Chicago’s annual Community Banks Partnership
meeting. Among other topics, panelists discussed the housing market for ‘millennial’
buyers, and the regulatory landscape for community banks. Desiree Hatcher, the
Fed’s community development director for Michigan, explores community benefits
agreements and ordinances in Detroit, providing some background, as well as onthe-ground experience in the city as it struggles to regain ground economically. We
feature this month a profile of IFF – formerly Illinois Facilities Fund – a CDFI in its
27th year of operation, as it expands its financial and development services to a broad
collection of Midwestern states.

The Federal Reserve Bank of Chicago
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Detroit serve the Seventh Federal Reserve District,  hich
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providing check processing and other services to depository institutions.

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Detroit’s proposed
Community Benefits Ordinance
By Desiree Hatcher
The community benefits model
The Community Benefit Agreement (CBA) model
was created in the late 1990s as a tool to ensure that
neighborhood residents would benefit from economic
development projects, which are often heavily subsidized
by taxpayer dollars. A CBA is a project-specific
agreement between a developer and a broad community
coalition that details the project’s contributions to the
community and ensures community support for the
project. Properly structured CBAs are legally binding
and directly enforceable by the signatories.1 According to
The Partnership for Working Families, the Community
Benefits Model works because, among other things, it:
maximizes returns on local government investment in
development; helps generate public support for economic
development projects; and holds developers accountable
for their promises to local governments and residents.
As of 2013, there were approximately 17 CBAs in effect
across the U.S. The majority (76 percent) pertained to
developments in California.2
California is also home to what is considered the “First
major Community Benefits Agreement.” The 2001
CBA was negotiated for the $400 million expansion
of the Staple Center in Los Angeles, California. The
development included $70.5 million in public money.3
The agreement broadened the earlier CBA model,
which previously focused primarily on labor issues and
job training, by widening the range of negotiations,
including: environmental concerns, health impacts,
traffic, congestion, noise, open space, and parkland.4 The
CBA includes an unprecedented array of community
benefits, including:5
•	 A developer-funded assessment of community park
and recreation needs, and a $1 million commitment
toward meeting those needs

•	 A goal that 70 percent of the jobs created in
the project will pay the city’s living wage, and
consultation with the coalition on selection of
tenants
•	 A first source hiring program targeting job
opportunities to low-income individuals and those
displaced by the project
•	 Increased affordable housing requirements in
the housing component of the project, and a
commitment of seed money for other affordable
housing projects
•	 Developer funding for a residential parking program
for surrounding neighborhoods, and
•	 Standards for responsible contracting and leasing
decisions by the developer
Of the CBAs identified by The Partnership for Working
Families, the underlying developments range in cost from
$36 million for a 33-acre industrial park in Los Angeles’
San Fernando Valley,6 to $11 billion for modernization of
the Los Angeles International Airport.7 Further, not all
CBAs are connected to receipt of public subsidies. LA’s
Lorenzo Housing Development used no public subsidy;
however, Planning Commission approval was needed
because the development site was largely restricted to
medical or educational uses.8 This serves as evidence
that communities may have other sources of leverage to
encourage developers to negotiate agreements.
Commercial development is often seen as a precursor
to neighborhood development. Economic Development
officials, often charged with attracting and retaining
businesses, may make assumptions about resulting job
creation and potentially other community benefits that
do not necessarily pan out. Economic development is
occurring in Detroit, primarily in the downtown and

ProfitWise News and Views Issue 3 | 2015
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midtown areas, and much of this development derives in
some part from public subsidy of one form or another.
However, though taxpayers are subsidizing major
developments, some question the actual impact for Detroit
residents with respect to job creation and other benefits,
and the efficacy of the strategy overall. As of December
2014, the city’s unemployment rate was approximately 12
percent, more than double the rate of 5.6 percent at the
state level.9 In addition, at 42.3 percent, Detroit has the
highest level of poverty of all U.S. cities.10

Good intentions
In 2007, Marathon Petroleum requested a $175 million
property tax break from the city of Detroit as part of a
$2.2 billion expansion of its Southwest Detroit refinery.
According to an article in the Detroit Free Press, with the
request came the following pledge:
“As we discuss job creation, please understand that we will
do what we can to hire qualified Detroit residents,” then
Marathon Senior Vice President Garry Peiffer wrote to
City Council in 2007. “It is our intention to work closely
with the Detroit Workforce Development Department
and a local institution of higher education to develop
curriculum and offer training for interested Detroit
residents.”11
Since Detroit approved the tax break in 2007, Marathon
has added nearly 200 new jobs at its expanded refinery.
The company worked with Henry Ford Community
College to develop a training program for interested
Detroit residents, and paid $154,000 for 37 training
program scholarships for Detroiters. Entry-level refinery
jobs pay approximately $50,000 per year.12
Of the 37 scholarship recipients, four completed the
process technology training program; met the company’s
pre-employment testing requirements; worked a threemonth internship; and obtained associate’s degrees.
However, according to the February 2014 report to the
Detroit City Council on the company’s hiring practices,
of the four students who have successfully completed the
program, none have been offered full-time employment
by Marathon.13 In addition, as of January 2014, of the
refinery’s 514 employees, 30 are listed as Detroit residents.
In 2007, before the expansion, the company employed
15 Detroit residents. That means fewer than 6 percent
of Marathon’s workers at the refinery live in the city,
according to the company’s employment records, which

must be submitted to the city annually under terms
of its abatement agreement.14 However, since the tax
abatement contract does not require Marathon to provide
a specified number of jobs to Detroiters, the provision
of the scholarship and training program at Henry Ford
Community College fulfills the company’s responsibility
under the contract.15
In response to criticism regarding the low number
of Detroit residents in its workforce, Marathon
representatives indicate that even though the company
developed the training program and funds a scholarship
program designed to promote local hiring, they are finding
it difficult to find qualified workers. Twelve-hour shifts at
the refinery and the specialized nature of some available
jobs were indicated as challenges to hiring Detroiters.16

Subsidy equals investment
In rust belt municipalities where jobs and tax revenues have
declined significantly, can communities afford to continue
offering subsidized funding for large-scale projects that
provide no benefit to the local community? “It’s about
economic inclusion,” stated Ken Harris, president and
CEO of Michigan Black Chamber of Commerce. “How
many funders provide money with no expectation of a
return on investment?” “And it is just that, an investment.
Tax payers have skin in the game. Equity funds, angel
investors, and venture capitalists all have requirements
that must be met prior to delivering funding.”17
Many Detroit residents and community groups feel the
same, and they want an opportunity to discuss ways in
which providing subsidies can benefit both developers
and the community. However, they are finding out that
not all developers are willing to have this conversation.

Two developments,
two different experiences
The M-1 Project
The M-1 RAIL Woodward Avenue Streetcar Project,
to be completed in 2017, started as a three-mile system,
and later evolved into a light rail system approximately
9 miles in length. However, the city of Detroit, state of
Michigan and Federal Transit Authority determined that
under then current economic circumstances, and due
to the lack of a Regional Transit Authority structure in
Southeast Michigan, the $500 million project was not

ProfitWise News and Views Issue 3 | 2015
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feasible. The project was then scaled down to a 3.3 mile
streetcar circulator system connecting Woodward Avenue
from the Riverfront to the New Center and North End
neighborhoods.18 Although plans show that the M-1
RAIL will come into the North End neighborhood, it
will not allow residents to board the rail in the North
End neighborhood according to Reverend Joan Ross,
executive director of the North End Woodward Coalition
and Equitable Detroit Coalition member. She indicated
that instead, the car will be cleaned at a maintenance
station to be located in the North End neighborhood, and
then sent back downtown.
Ross indicated that her organization’s attempts to meet
with M-1 to express their concerns were unsuccessful.
Instead, M-1 established a Consumer Advisory Council
whose members were hand-picked and given no decisionmaking authority. Ross expressed that her sentiment
about the project changed when it was scaled down.
According to Ross:
“When it was M-1 RAIL Project and it was going to
connect job centers, it was a great idea. But when it
became the M-1 Streetcar Project that runs 3.3 miles, at
a cost of $150 million, that comes into my neighborhood
and will not pick up the people, then it became both an
issue and an injustice.”19

Whole Foods Market (WFM)
Whole Foods, the upscale grocery store, opened its
Detroit location in 2013. Initially, there was fear that
the Whole Foods products would be too expensive for
long-time residents; that it would threaten the viability of
current food vendors; and was part of the gentrification
of the city’s rebranded Midtown community. However,
according to Myra Lee, former program coordinator of
Detroit Food Justice Task Force and founding member
of the Equitable Detroit Coalition, working with a
high-end company like WFM was advantageous. Lee
indicated that WFM provided a community liaison,
Amanda Musilli, who was open to having residents
provide input and help define community engagement
in Detroit. Meeting discussions included: hiring locally;
employment of reentries (from criminal justice system);
helping Detroiters become vendors; a commitment to
provide living wages; and career growth for employees.
Although no formal community benefit agreement was
made, the benefits realized from these meetings were no
less impressive. WFM increased its commitment to local

jobs at the new store from 35 to 110 (70 percent of whom
are Detroiters). The store also committed to promoting
local food businesses and working with entrepreneurs to
improve their products and form business relationships
with the store.20

Equitable Detroit
In January of 2013, the Woodward North End Coalition,
the Detroit Food Justice Task Force, and other Detroit
community-based organizations came together to begin
discussing the large scale development occurring in the
city. This included: a $2.1 billion international bridge
project; a $500 million hospital expansion project; a new
$450 million hockey arena; and a $30 million grocery
store. The collective group felt there was a need to frame
an ordinance that would involve communities in early
stages of planned development and to ensure benefits
to the impacted neighborhoods. These meetings led
to the formation of the Equitable Detroit Coalition,
an association of individuals; small businesses; and
neighborhood, faith-based, and community organizations.
Equitable Detroit Coalition’s mission is “to foster
beneficial relationships between developers and the Detroit
community by facilitating open and honest dialogue and
to assist developers, funded by public dollars, to become
corporate neighbors who are transparent in their relationship
with the community.”21 Equitable Detroit Coalition
members then met with Detroit Councilwoman Brenda
Jones to determine how to require large scale developers to
engage local communities to this end. The Coalition was
surprised to learn that a resolution for a similar ordinance
had been on the city’s books since 1984. At the next
council session, a motion was made by Councilwoman
Jones and seconded by Councilwoman Joann Watson to
look into an ordinance for community benefits.

Detroit’s proposed community
benefits ordinance
In support of the Equitable Detroit Coalition’s efforts
and at the request of the Detroit City Council, the
Sugar Law Center for Economic and Social Justice
developed a draft of the proposed community benefits
ordinance (CBO) that was introduced in January 2014.
The proposed ordinance, the first of its kind in the
country, focused on developments expected to generate
investment of $15 million or more and requested
receipt of public support for investment. For these

ProfitWise News and Views Issue 3 | 2015
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developments, the ordinance required that the developer
negotiate a Community Benefits Agreement with the
host community to address the following issues:22
•	 Targeted benefits or appropriately negotiated
employment opportunities
•	 Job training
•	 Affordable housing
•	 Quality of life or environmental mitigations
•	 Neighborhood infrastructure and amenities, and
•	 Community representation for the benefit of the
host community in the development and postdevelopment process
Notably, the ordinance did not require the parties to reach
an agreement to provide any particular benefit, only that
each issue be addressed. John Philo, executive director
and legal director of Sugar Law Center for Economic
and Social Justice, indicated that there were no specific
requirements in the ordinance as every community has
different needs and every development differs in what
it can offer. He indicated that “The main purpose was
to get a discussion going between the developer and the
community. The ordinance merely served as a blueprint
for discussions.”23
For developments of more than $3 million, but less than $15
million, a community agreement would not be required.
However, if no community agreement is executed, the
developer would adopt and implement a “First Source
Hiring Program,” which included provisions to promote
the hiring, training, and employability of residents and
displaced workers from the host community, including
both construction and permanent jobs in connection
with the project.24

Equitable Detroit Coalition contended that the city does
not have the capacity to monitor compliance. Coalition
members indicated that in the past, developers have made
assurances, but since 2000, officials have been unable to
document their impact.

State’s decision to ban CBOs
On December 2, 2014, Michigan legislators introduced
a bill to prohibit local governments from making tax
breaks or subsidies conditional on the wage, benefit,
and hiring policies of businesses. “Local Government
Employer Mandate Prohibition Act” (House Bill 5977)
was passed by an 8 to 7 vote on December 9, by the
House Competitiveness Committee. Legislative observers
believed the Bill might have had a better-than-average
chance of making it through the legislature and being sent
to the governor. However, time ran out on the measure
and it was never brought up for a vote in the House.26 On
January 22, 2015, a similar bill was introduced, this time
by the Committee on Commerce and Trade as “Local
Government Labor Regulatory Limitation Act” (House
Bill 4052).27 This time, new language was added to the
final version of the bill that will allow cities to negotiate
the terms and conditions of contracts with businesses
outside of wages and benefits.28
House Democrats and five Republicans opposed the
legislation and called it an “assault on local control
and voters’ rights to determine what is best for their
towns.” They tried unsuccessfully to get nearly a dozen
amendments added to the bill that, in part, would have
allowed communities to negotiate community benefit
packages with companies that are receiving taxpayer
dollars, and prohibited the law from invalidating ballot
proposals passed by voters in communities.”29

Local opposition to ordinance

The bill was passed by the House of Representatives by a
57 to 52 vote, passed by the senate, and signed into law
by Governor Snyder on June 30, 2015. In its final form,
the new law:

Not everyone felt that the Community Benefit Ordinance
was a good idea. In an October 2014 Detroit News article,
City of Detroit Mayor Duggan’s administration indicated
that they believed the ordinance would be negative for
Detroit, creating too many hurdles that could discourage
development. They further indicated that the city has
been successful in structuring agreements to make
certain that there is a true community benefit.25 However,

“prohibits a local governmental body from adopting,
enforcing, or administering an ordinance, policy, or
resolution that imposes certain requirements or regulations
on an employer, including a requirement to pay more
than the minimum hourly wage, provide paid or unpaid
leave time, or provide benefits that impose a cost on the
employer, or that regulated the employment relationship
in a way that exceeds state or federal requirements.”30

ProfitWise News and Views Issue 3 | 2015
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Conclusion

15.	 Guillen, Joe, 2014, “Detroiters who finished training program didn’t get Marathon
jobs,” Detroit Free Press, June 1.

The proposed community benefits ordinance was a major
step toward the goal of community inclusion. The new law
places significant restrictions on what local governments
may request of potential developers, including cases
where the developer requests public subsidies. However,
there are developers who are willing to have these types of
discussions outside of a formal agreement setting. These
businesses have a history of commitment to community
and a policy of serving the needs of residents. There is a
strong benefit for cities like Detroit to use their limited
resources to proactively attract and retain such companies.
Detroit’s relationship with Whole Foods Market is one
example of what can happen when communities and
businesses work toward their mutual benefit in planning
a new development.

16.	 Guillen, Joe, 2014, “$175M tax break for Marathon refinery buys Detroiters only 15
jobs,” Detroit Free Press, March 14.
17.	 Harris, Ken, 2015, interview with president and CEO of Michigan Black Chamber of
Commerce, February 12.
18.	 See http://m-1rail.com/about-m-1-rail.
19.	 Ross, Joan, 2015, interview with executive director of the North End Woodward
Coalition, February 12.
20.	See www.cdad-online.org/community-benefits-agreements.
21.	 See www.equitabledetroit.org.
22.	City of Detroit, 2014, “Detroit Proposed Community Benefit Ordinance,” November 11,
available at www.detroitmi.gov.
23.	 Philo, John, 2015, interview with executive director and legal director of Sugar Law
Center for Economic and Social Justice, February 12.
24.	City of Detroit, 2014, “Detroit Proposed Community Benefit Ordinance,” November 11,
available at www.detroitmi.gov.
25.	 Ferretti, Christine, 2014, “Duggan team warns against development ordinance,” The
Detroit News, October 24.

Notes
1.	 Miller Kittredge, Betsy, 2012, “Policy & Tools: Community Benefits Agreements and
Policies,” The Partnership for Working Families, October.
2.	 Miller Kittredge, Betsy, 2013, “Policy & Tools: Community Benefits Agreements and
Policies in Effect,” The Partnership for Working Families, October.
3.	 See http://basketball.ballparks.com/NBA/LosAngelesLakers/newindex.htm.
4.	 Kaye, Laurie, and Jerilyn Lopez Mendoza, 2008, “Everybody Wins: Lessons from
Negotiating Community Benefits Agreements in Los Angeles,” available at http://
imanibrown.com/adaptive/cba/EverybodyWins.pdf.
5.	 Miller Kittredge, Betsy, 2013, “Policy & Tools: Community Benefits Agreements and
Policies in Effect,” The Partnership for Working Families, October.

26.	Spencer, Jack, 2014, “Bill to Curb Local Government Meddling Dies in House,”
Michigan Capital Confidential, December 17, available at http://www.
michigancapitolconfidential.com/20832.
27.	 See www.legislature.mi.gov.
28.	Gray, Kathleen, 2015, “Ban on local wage ordinances becomes newest state law,”
Detroit Free Press Lansing Bureau, June 30, available at http://www.freep.com.
29.	Gray, Kathleen, 2015, “Ban on local wage ordinances becomes newest state law,”
Detroit Free Press Lansing Bureau, June 30, available at http://www.freep.com.
30.	Senate Fiscal Agency, 2015, “H.B. 4052 (S-1): Summary as Passed By the Senate,”
June 15.

6.	 Robinson, Karen, 2000, “Developers Showing New Industrial Strength,” Los Angeles
Times, April 11.

Biography

7.	 Miller Kittredge, Betsy, 2013, “Policy & Tools: Community Benefits Agreements and
Policies in Effect,” The Partnership for Working Families, October.

Desiree Hatcher is the community development and
Michigan state director in the Community Development
and Policy Studies Division of the Federal Reserve Bank
of Chicago.

8.	 McDonnell, Patrick J., 2011, “City planners approve $250-million residential-retail
complex in South L.A.,” Los Angeles Times, February 11, available at http://articles.
latimes.com/2011/feb/11/local/la-me-lorenzo-development-20110211.
9.	 See quickfacts.census.gov.
10.	 McCarthy, Niall, 2014, “Detroit Comes First for Poverty in the United States,” The
Statistics Portal, July 24, available at http://www.statista.com/chart/2493/detroitcomes-first-for-poverty-in-the-united-states.
11.	 Guillen, Joe, 2014, “$175M tax break for Marathon refinery buys Detroiters only 15
jobs,” Detroit Free Press, March 14.
12.	 Guillen, Joe, 2014, “Detroiters who finished training program didn’t get Marathon
jobs,” Detroit Free Press, June 1.
13.	 Guillen, Joe, 2014, “Detroiters who finished training program didn’t get Marathon
jobs,” Detroit Free Press, June 1.
14.	 Guillen, Joe, 2014, “$175M tax break for Marathon refinery buys Detroiters only 15
jobs,” Detroit Free Press, March 14.

ProfitWise News and Views Issue 3 | 2015
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IFF: A leading community
development financial institution
expanding its market reach across
the Midwest
by Dawn Raftery
Managing Editor’s Note: Community Development departments at Federal Reserve Banks have been
mandated by the Fed’s Board of Governors since 1981. As part of its mandate, the Chicago Fed’s
Community Development and Policy Studies (CDPS) Division works to understand and document
the roles and capacities of community development organizations (CDO). With a combination of
public, private, and philanthropic funding, these organizations provide an array of services for our
country’s vulnerable populations, and may offer investment or lending opportunities for financial
institutions subject to the Community Reinvestment Act (CRA); we periodically profile CDOs that
operate in the Seventh Federal Reserve District. As a bank regulator, we want to know more about
the partnerships between banks and a type of CDO known as community development financial
institutions (CDFI). These catalysts in community development received a boost in 1995 when the
CDFI Fund was established within the U.S. Treasury Department to provide grants and other funding
to organizations that apply for and receive certification as CDFIs. Over time, CDFI lending has
informed lending policy at mainstream banks and transformed perceptions of lending risk. Banking
institutions also benefit (as partners) from CDFIs’ expertise in underwriting loans for nonprofits across
sectors that work with low-income and underserved populations. In this edition, we profile one of the
largest and most innovative CDFIs nationwide, IFF.

ProfitWise News and Views Issue 3 | 2015
— 9—

2% Arts & Culture
1% Healthy Foods

25% Education

IFF’s history

Among CDFIs in the Midwest, one of the largest and
most geographically scaled is IFF, formerly Illinois
26% Housing
Human Services
Facilities Fund, an organization that has led the 31% In 1988, IFF was launched to fill a gap often overlooked
community development finance industry. The Chicagoor outside traditional 11% Multi-Service Sites
funding streams—the capital
9% low-income populations and
based and Midwest-focused organization, currently active
needs of nonprofits serving Special Needs Services
across ten states, also influences public policy through
people with disabilities. 7% Child Care & Youth Services
IFF was created by the Chicago
4% Other
research studies that share institutional lessons and guide
Community Trust (CCT), whose initial investment
18% Affordable Housing
the allocation of resources by government, foundations,
allowed it to develop its unique underwriting model and
8% Supportive Housing
and financial institutions.
establish a track record that led to its first bank investment
of $1 million from Continental Bank (later acquired by
Helping banks throughout the Midwest overcome
Bank of America) in 1993.
challenges in deploying capital, IFF serves as an
intermediary for financial institutions to meet CRA
From its origins as a $1.7 million loan fund for Chicago
requirements and foster community development at a
nonprofits, IFF has grown its capital and capacity to address
greater scale. Known early on for financing and developing
a multitude of community development issues. Beyond
child care facilities, IFF also supports clients providing
its core mission of offering flexible, affordable financing,
services in health care, housing, human services, and
IFF recognized a dearth of real estate professionals with
environmentally sustainable development (see chart 1).
a nuanced understanding of the specialized needs and
IFF has an Aeris1 rating of AAA+1, the highest possible
operating structures of nonprofit (organization) facilities.
rating from the only comprehensive, independent rating
In response, IFF began offering real estate consulting and
service for CDFIs.
development services in 1997. Also, numerous inquiries

Chart 1. Total portfolio by sector
10% Healthcare
3% Community Development
2% Job Training
2% Arts & Culture
1% Healthy Foods

25% Education

26% Housing

18% Affordable Housing
8% Supportive Housing

31% Human Services

IFF’s portfolio reflects its highly diverse range of sectors,
with lending for human services including special needs
services, child care, and youth services.

11% Multi-service Sites
9% Special Needs Services
7% Child Care & Youth Services
4% Other

Source: IFF.

ProfitWise News and Views Issue 3 | 2015
— 10 —

from funders and service providers about the most
effective methods to situate service providers (in light
of shifting population trends and newer areas of need)
resulted in IFF’s establishment of a research department
in 2003. The following year, IFF added a housing
division, primarily to serve suburban neighborhoods with
(typically) few community development corporations or
affordable housing developers.
While the IFF portfolio of products and services has
expanded, so has its geographic footprint from Illinois
to nine additional states. IFF’s scope and reach make it a
strong “quarterback” to coordinate regional community
development efforts that cross jurisdictions and political
boundaries. The quarterback model reflects a major shift
in the community development sector, and an integrated,
comprehensive approach to addressing poverty. As a
result, today IFF can play the role of researcher, lender,
consultant, or developer, giving financial institutions and
foundations a clearer sense of the potential impact of their
investments.

Expansion
From its modest beginnings, IFF has grown into a
75-person organization with managed assets totaling $371
million, and has made over $536 million in loans that have
leveraged over $1.7 billion in investments. In 2006, IFF
began expanding its region, which now includes Illinois,
Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota,
Missouri, Ohio, and Wisconsin. By 2018, IFF will reach
13 states, bringing its flexible financing and other services
to Nebraska, North Dakota, and South Dakota.2
In planning its expansion, IFF conducted research in every
state in order to understand specific areas of need, local/
regional economic conditions, and available state and
local public support. IFF staff also met with nonprofit,
civic, and elected leaders to share information and gain
support. The new markets brought rapid growth of the
loan and real estate services division’s client portfolios, and
new or expanded opportunities with banks, foundations,
and other CDFIs. IFF’s partnerships with Cincinnati
Development Fund (in Ohio) and Nonprofits Assistance
Fund (in Minnesota) have supported a charter school, a
kitchen incubator and business accelerator, and an arts
organization through $2.4 million in financing.
Key to its strategy of using its growing geographic
footprint to bring capital to specific, local challenges, IFF

has additional offices in Indiana, Michigan, Missouri,
and Wisconsin, while retaining most back office
functions in its Chicago headquarters. Before each office
opening, IFF meets with local stakeholders to learn about
the area’s capital challenges. IFF underwriting documents
a borrower’s capacity to service a loan weighing both
historical performance and the proposed project’s impact.
Deep and broad nonprofit lending experience and
industry knowledge enable IFF to assess underwriting
assumptions and propose loans that balance project goals
with repayment ability. In Illinois and other states where
government funding programs are slow paying, that can
mean financing up to 95 percent of a total project’s cost to
help nonprofits preserve cash.
In 2013, IFF brought its experience as a cash flow lender
and development consultant to Detroit, where building
and land values have plummeted. The next year, during
the Michigan office’s first full year of operation, IFF
approved 34 loans totaling $15 million—far exceeding
its original goal of eight. Following a child care research
study in the Detroit metropolitan region, IFF now is
having conversations with local foundations on how to
improve the city’s early education system.

Investor consortium
Early in IFF’s existence, Founder and President Trinita
Logue noted that most nonprofits serving low-income
communities did not own their buildings, that longterm financing was not generally available for nonprofit
facilities, and that these organizations did not have
the resources or liquidity to buy property with shortterm (or no) financing. A major challenge of financing
nonprofit and community buildings in low-income areas
is establishing a loan-to-value ratio, as typically few if any
comparable facilities (for appraisal purposes) exist nearby.
Given this common issue and the need for a plausible
valuation basis, IFF underwrites these loans by assessing
the nonprofits’ cash flow and liquidity.
To mitigate risk for financial institutions seeking CRAqualifying investments, IFF launched a limited recourse
investor consortium in 2004 with six banks: Cole Taylor
Bank (since acquired by MB Financial), Harris Trust
and Savings Bank (now BMO Harris), Jacksonville
Savings Bank, LaSalle Bank (now Bank of America),
MB Financial, and Northern Trust Company. The
consortium supports IFF’s long-term lending while also
offering investors (i.e., banks) a flexible, secure, and high-

ProfitWise News and Views Issue 3 | 2015
— 11 —

impact way to invest across multiple sectors and states.
This structure allows IFF to plan for and deploy capital
over 15 years. The limited resource nature enables IFF to
greatly expand its lending throughout the Midwest.

financial institutions have invested nearly $200 million to
give nonprofits affordable, long-term financing to build
key facilities and facilitate critical service delivery in lowincome communities (see chart 3).

Collateralized by seasoned IFF loans, the consortium pays
interest to investors and a small servicing fee to IFF. For
CRA purposes, bank investors have the option of counting
their pledges toward either the investment or lending test.
In essence, investors own a piece of every loan in a diverse
portfolio of CRA-eligible loans across multiple sectors
and disadvantaged communities—an arrangement that
would be essentially too complex for banks to replicate
individually. For example, in 2013, IFF’s $15.5 million
consortium provided its 12 bank partners with ownership
in a loan portfolio including charter schools (29 percent),
health care (16 percent), youth services (9 percent), job
training (6 percent), special needs services (6 percent), and
child care (2 percent) (see chart 2).

Playing the “quarterback” in child care,
education, and healthy food access

Since its creation, the consortium has funded a majority of
IFF lending, without any net charge offs. Since 2004, 28

Chart 2. Consortium series 2013-1 highlights
Site Service Type (by $ amount)
2% Child Care
1% Noncharter School
1% Other

3% Community Development
6% Job Training
6% Education
6% Special Needs
Services

29% Charter
School

9% Youth Services

10% Arts & Culture

16% Health Care

11% Multi-services

IFF’s 2013 Investor Corsortium closed with 12 financial
partners providing nearly $16 million for 27 loans. The note
represented a high-impact investment in a multitude of
projects and organizations­­—housing, education, health
49% Very Low
care, and human services.
12% Moderate
Source: IFF.

Early child care and education is one of the areas
in which IFF serves as a quarterback, combining its
capital, technical expertise, and research capabilities to
inform philanthropies and government. In economically
struggling neighborhoods, child care remains one of
many competing and unmet challenges for families. Its
longer-term economic and social ramifications make child
care among informed policymakers’ higher priorities.
During its first decade, the state of Illinois approached
IFF to finance and develop child care centers in more
low-income areas. Through the $21.7 million Child
Care Facility Development Program, IFF financed seven
facilities for licensed providers and pioneered the use of
tax-exempt bonds.
With this extensive experience in a highly regulated
industry, IFF also helped to design facility layouts,
merging property and asset management considerations
with spatial and developmental criteria, and the workflow
6% Working Capital
of caregivers, managers, and support staff. IFF understood
10% Rehab of Owned Property
that ensuring efficient, effective use of physical space,
4% Equipment
money, and human capital makes for a 11% Acquisition Only
better facility,
1% Acquisition and
stronger outcomes, higher demand, and thereby more
New Construction
certain revenue streams. These centers changed the face of
child care for children from low-income families 16%these
in Rehab
neighborhoods, and the success from taking an activeof Leased
role
Property
in building design prompted IFF − in an effort led by
(now) CEO Joe Neri in 1997 − to create a permanent real
estate 36% Acquisition
services division and apply this expertise to other
and Rehab
types of facilities. IFF is still one of only a16% Refinancing
few CDFIs
in the country that provides both loan and development
services for nonprofit service providers, helping banking
institutions make safe investments in projects that are
well placed, well planned, well designed, and responsibly/
sustainably financed.
In 1998, the city of Chicago asked IFF to expand child
care by ranking its 77 neighborhoods according to
the number of children needing care and the level of
8% UCC
available child care resources. This research supported a
60% First Mortgage
new strategy for prioritizing capital funding for unmet
13% Second
Mortgage

17% Above Moderate

22% Low

ProfitWise News and Views Issue 3 | 2015
— 12 —

19% Leasehold Mortgage

needs in disadvantaged communities. IFF worked with
the Chicago Department of Human Services (now the
Chicago Department of Family and Support Services) to
establish the Children’s Capital Fund, whose goal was to
increase licensed child care in the 20 highest-need areas.
With its expertise as a lender and real estate consultant,
IFF built or expanded 14 centers, handling everything
from identifying property for development to managing
their design and construction. Allstate Insurance
Company and financial institutions, including Cole
Taylor Bank and MB Financial, provided $5 million in
private capital. Between 2001 and 2007, IFF leveraged
over $45 million in federal, state, and local funds for the
14 facilities, creating over 132,000 square feet to serve
1,800 children.
Ensuring that children in economically struggling
communities have access to quality school options
has been another priority for IFF, one that naturally

followed the organization’s investment in early child care.
Building on relationships with government, IFF fills the
quarterback role in improving education opportunities in
economically marginalized neighborhoods by gathering
and deploying private capital where it’s needed most.
Among the first CDFIs in the country to provide belowmarket rate financing specifically to charter schools, IFF
gained national recognition for its use of U.S. Department
of Education credit enhancement grants3 to finance these
projects in Illinois, Indiana, Missouri, and Wisconsin.
IFF also has been entrusted with the deployment and
management of public funding to support expanding
charter schools in multiple geographies. In 2012, through
funding from the state of Indiana, IFF launched the
Indiana School Facilities Loan Fund, a revolving loan
fund to support the capital needs of quality charter
schools. IFF leveraged $3.4 million from the Indiana
Department of Education into $14.3 million for Indiana
charter schools by helping such financial institutions as

Chart 3. Consortium historical performance
$million
$600

$500

$400

IFF’s Investor Consortium has provided banks with an
investment opportunity in education, health care, child
care, community development, and human services in
low-income communities since 2004. Twenty-eight financial
institutions have invested nearly $200 million in this lowrisk, highly-diversified investment vehicle.

$300

$200

$100

$0

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Cumulative Lending
Cumulative Consortium Investment
Source: IFF.

ProfitWise News and Views Issue 3 | 2015
— 13 —

Main Source Bank, National Bank of Indianapolis, and
Old National Bank invest in projects they otherwise
would have difficulty supporting.

Notes

As public school districts across the region face significant
challenges, IFF sees the need to apply its expertise to the
redeployment of closed school buildings. In Chicago,
it is working with local partners in four (Greater
Englewood, Humboldt Park, North Lawndale, and
South Lawndale) neighborhoods to assess community
priorities, determine feasibility, and, if possible, ultimately
place the underutilized buildings back into service. Most
recently, IFF formed a partnership with the Puerto Rican
Cultural Center to redevelop the former Von Humboldt
elementary school building to include housing for current
and retired public school teachers, educational programs,
and office space.

2.	 Living Cities, for more on IFF’s expansion, visit https://www.livingcities.org/
resources/237-expanding-the-geographic-reach-of-community-investment-theiff-case-study.

1.	 More information at www.aerisinsight.com.	

3.	 U.S. Department of Education, for more information, visit http://www2.ed.gov/
programs/charterfacilities/index.html.

Biography
Dawn Raftery is the corporate communications manager at
IFF.

Recognizing the link between access to fresh food and
better health in communities, IFF also has played a
quarterback role in bringing full-service grocery stores to
neighborhoods with little or no access to fresh food. IFF
leveraged a $10 million commitment from the Illinois
Department of Commerce and Economic Opportunity
into $36 million in overall investment, supporting the
development and financing of new Save-A-Lot grocery
stores in Rockford, Waukegan, and East St. Louis, as well
as a Mariano’s in Chicago’s Bronzeville neighborhood.

Conclusion
Each step in IFF’s expansion has been driven by a
strategic assessment like the one that brought about its
founding over 25 years ago: where are the gaps in existing
approaches, and what capacity, resources, and strategies
could help fill them and create transformational change?
Its growth from specialization in a few social service areas
to all of the major sectors increased national visibility
for IFF, which now is compared with the nation’s other
leading CDFIs.
Midwest metropolitan areas facing extreme challenges
increasingly will rely on skilled regional CDFIs with
experience in leveraging capital for market restoration—
the timely theme of a conference held this past spring
by the Chicago Fed in partnership with IFF and the
American Bankers Association. IFF’s combination of
capital, capacity, and technical knowledge position it
well to channel and optimize investment in low-income
communities across the Midwest.

ProfitWise News and Views Issue 3 | 2015
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2015 NHS Community Banks
Partnership Meeting summary
by Kelly Pearson and Jason Keller
Neighborhood Housing Services of Chicago (NHS)
held its annual Community Banks Partnership Meeting
on Wednesday, April 22, 2015, at the Federal Reserve
Bank of Chicago. The meeting brought together over
70 representatives from Chicagoland community banks,
regulators, housing experts, and industry partners to
discuss meeting the residential lending needs of area
communities. NHS is Chicago’s largest nonprofit
neighborhood revitalization organization and works
in partnership with businesses, government, and
neighborhood residents to revitalize low- and moderateincome neighborhoods throughout northeastern Illinois,
specifically Chicago, south suburban Cook County,
Elgin, and the Fox Valley.
Established in 2007, the Community Banks Partnership
is an innovative collaborative that supports NHS’
community reinvestment programs and services through
financial support, lending capital, service, and counsel.
This group meets at least once annually to discuss issues
important to the housing and lending industries, and also
host NHS’ Annual Meeting each fall.
Michael Berry, director of Policy Studies for the Federal
Reserve Bank of Chicago Community Development
and Policy Studies (CDPS) Division, welcomed the
Community Banks Partnership to the Federal Reserve
Bank and provided the opening address. He noted
that NHS and the Reserve Bank have a long history of

partnering on local, community-based housing-related
initiatives, and the Federal Reserve was instrumental
in establishing what is now known as NeighborWorks®
America, which delivers its programs through the
national NeighborWorks® network – 240 independent,
community-based organizations – one of which is NHS
of Chicago. Berry stated that one of the Federal Reserve
Bank’s core responsibilities is to obtain and analyze data
and demographics about the region to inform community
development policy. As an example of the Reserve Bank’s
recent work, Berry highlighted the Industrial Cities
Initiative. Known as ICI, this multi-year study coupled
longitudinal demographic and economic analyses with
the results of over 200 interviews with local and regional
constituents to assess how midwestern cities such as
Aurora and Joliet have responded to significant losses in
manufacturing since the 1960s. In addition, the Federal
Reserve Bank of Chicago continues to administer surveys
around current economic conditions, and exploring the
intersection between public health and community and
economic development. Berry noted, “We look at this
interconnection in still a broader context of comprehensive
community development…in short, housing alone
is not the answer, but safe, sustainable housing is an
indispensable component of community health, safety,
and economic vitality.”

ProfitWise News and Views Issue 3 | 2015
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Berry then introduced Kristin Faust, president of NHS
of Chicago. Faust joined NHS in 2014, bringing more
than 25 years of experience in community development
finance serving the private, public, and nonprofit sectors.
Faust described the Community Banks Partnership as a
key group of NHS supporters who promote the mission
of NHS and bolster NHS’ work in the neighborhoods
that need it most. Faust described how NHS is seeing
signs, nationally and locally, that the foreclosure crisis
is slowly subsiding and housing markets are beginning
to rebound. In fact, over the first three months of 2015,
only 38 percent of NHS callers requested assistance in
preventing foreclosure, while 62 percent were interested
in other pre- or post-purchase assistance, including home
buyer education and resources for home maintenance.
This is evidence that people are ready to start buying and
rehabbing homes again. Faust went on to thank Linda
Boyer, vice president and senior compliance officer from
Inland Bank and Trust, who chaired the Community
Banks Partnership during 2014.
Following Faust to the podium was Mary Morstadt,
senior vice president, Standard Bank and Trust Company,
and 2015 chair of the Community Banks Partnership.
Morstadt welcomed guests and spoke about the essential
role of community banks in NHS’ work and in the
revitalization of Chicago’s communities. Morstadt also
urged the Community Bank partners to join NHS in
volunteer activities, such as NeighborWorks® Day, held
annually each June.

Panel discussion
Allen Rodriguez, vice president of Resource Development,
NHS Board of Directors, moderated the morning’s panel
discussion. Panelists included: Jason Keller, economic
development director (for Illinois), Community
Development and Policy Studies Division, Federal
Reserve Bank of Chicago; Emilio Carrasquillo, director,
Back of the Yards Home Ownership Education Center,
NHS; and Carrie Bey-Little, real estate broker, Baird &
Warner.
Keller offered his perspective on the current consumer
compliance regulatory landscape as it relates to
community banks. Keller advised attendees to be mindful
of the new qualified mortgage definitions, ability to repay
rules, and appraiser guidelines, as well as the pending
disclosure changes under Truth in Lending and the Real
Estate Settlement Procedures Act. Regulators will be

looking for strong internal controls, documented policies
and procedures, as well as structured board and senior
management oversight to ensure community banks are
in compliance with the new rules. Bank staff should be
adequately trained on the new rules and exceptions to
policy should be immediately documented to ensure legal
and reputational risks are kept low, he noted. Community
bankers were advised to consult with their primary
regulator to discuss their specific plans for implementing
and adhering to the changes. Keller also highlighted three
proposed legislative actions being considered at the federal
level: H.R.1113 − Portfolio Lending and Mortgage Access
Act; S. 727 – the Financial Institutions Examinations
Fairness and Reform Act; and H.R. 1389 – the American
Jobs and Community Revitalization Act. If they were not
already engaged, community bankers were encouraged
to participate in dialogue surrounding these proposals.
Keller closed his remarks by suggesting that banks:
•	 regularly review their assessment areas to ensure their
business strategies align with market demographics;
•	 consider having their organization’s compliance
officer join or have regular access to the marketing
and technology committees (as applicable); and
•	 maintain their online presence.
Emilio Carrasquillo outlined NHS’ Financial Capability
Program with the goal of narrowing the wealth inequality
gap by addressing the needs of consumers struggling
with their finances. Components of the program address
budgeting, avoiding credit traps, saving, and paying
down debt. Examples of ongoing partnerships were
discussed, including those with parent groups at local
community schools; the city of Chicago’s One Summer
Chicago Program, Waypoint Homes for Renters,
and New Pisgah, specifically to prepare veterans for
homeownership. Carrasquillo stated that, of the clients
he serves, approximately 62 percent kept cash aside
as savings within their homes, and less than half had
a checking or savings account. Because clients are so
often ‘underbanked,’ NHS continues to hold financial
capability workshops and one-on-one coaching sessions.
From February 2014 to February 2015, NHS counseled
320 households through such programming. Results have
been positive, as Carrasquillo has seen the credit scores of
participants increase by as much as 59 points, and debt
load reduced by as much as $3,310.

ProfitWise News and Views Issue 3 | 2015
— 16 —

Left to right: Carrie Bey-Little, Michael Berry, Jason Keller, Kristin Faust, Emilio Carrasquillo, Mary Morstadt, Deborah Ross, and Allen Rodriguez.

Carrie Bey-Little provided comments on marketing to
millennials in a changing homeownership landscape.
Bey-Little stated that millennials, defined as aged 18-34,
are using technology no matter what community they live
in, and this behavior is shaping how real estate is bought
and sold. Millennials like to undertake research on their
own, and ask for referrals from peers. Bey-Little discussed
behaviors of baby boomers (52+) and boomerang buyers,
who lost their homes in the crisis, have repaired their credit
since, and are looking to reenter the housing market. To
find these potential buyers, Bey-Little suggested targeting
renters with leases coming due. Lists of prospective buyers
are available, and lenders should collaborate with real
estate agents who have (access to) databases of renters.
Social media is another option to find these buyers, as
this is where the millennials and many younger buyers
exchange information. Bey-Little posed the question, “Is
your website mobile friendly?” Another way to reach these
potential home buyers is to “farm by exemption.” Lists are
available for seniors, veterans, those with disabilities, and
those with homestead exemptions.
Rodriquez opened the floor to a lively Q&A. When
asked about why there are so many unbanked people,

Carrasquillo responded that people lack trust in traditional
banks, or don’t feel they have enough money to open
accounts. Bey-Little challenged the notion that millennials
are not interested in homeownership as compared to prior
generations. Rather, millennials are more conservative in
their homeownership choices. They are buying smaller,
less expensive homes, and staying in these homes longer.
Millennials look for urban areas with “walkability.”
Carrasquillo shared that he recently taught a financial
capability workshop to DePaul University undergraduate
students, and they had tremendous interest in learning
more about the benefits of owning a home. A question
was posed about segmenting the market by age. Bey-Little
shared that Facebook and LinkedIn advertisements can
target particular ages or other demographic groups. Keller
mentioned that bank marketing programs should evolve
to target all cohorts of new and existing borrowers, and
that although benefits may derive (from targeted ads)
from a Community Reinvestment Act perspective, banks
should be mindful of fair lending laws and regulations, as
(among other considerations) age is a prohibited basis for
determining creditworthiness.

ProfitWise News and Views Issue 3 | 2015
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Conclusion
Although CDPS is not focused on bank supervision, the
group has long been interested in community banks,
current regulatory developments, and the ways smaller
banks adapt to environmental changes, such as the influx
of millennial borrowers and boomerang borrowers into the
marketplace. As the landscape of homeownership continues
to evolve, it is imperative for community banks and their
partners to remain diligent in responding to the needs of the
neighborhoods they serve. By providing a forum for sharing
insights and information, the NHS Community Banks
Partnership will continue to offer lenders, intermediaries,
and other interested constituents an opportunity to discuss
issues central to lending, community reinvestment, and
housing in the Chicago region.

Biographies
Kelly Pearson is a resource development associate,
Foundation and Corporate Relations, of Neighborhood
Housing Services of Chicago. She manages many
of NHS’ corporate, foundation, and government
funding partnerships, as well as the Community Banks
Partnership.
Jason Keller is the economic development and Illinois
state director in the Community Development and
Policy Studies Division of the Federal Reserve Bank
of Chicago.

ProfitWise News and Views Issue 3 | 2015
— 18 —

COMMUNITY
REINVESTMENT
CONFERENCE

February 7-10, 2016
Los Angeles

LOS ANGELES

2016 NATIONAL INTERAGENCY

THE

SAVE

02.07.16

DATE

FEBRUARY 7-10, 2016
JW Marriott at L.A. Live
900 West Olympic Boulevard
Los Angeles, CA

ProfitWise News and Views Issue 3 | 2015
— 19 —

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