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Special Edition
Published by the Consumer and Community Affairs Division

August 2005

Lessons Learned from the Conference
Series: An Informed Discussion of
Financial Access for Immigrants
Index
Overview Page 1
Key Cosponsors Page 1
Chicago Fed and Federal Reserve System
Perspectives Page 1
The Seventh District’s Growing Immigrant
Population Page 3
Documentation Issues Page 7
Conclusion and Tangible Outcomes
Page 13

Announcement

I

Spring 2003

Profitwise News and Views welcomes story ideas,
suggestions, and letters from bankers, community
organizations, and other subscribers. It is mailed
(either electronically or via U.S. mail) at no charge to
state member banks, financial holding companies,
bank holding companies, government agencies,
nonprofit organizations, academics, and community
economic development professionals. You may
subscribe by writing to:
Profitwise News and Views
Consumer and Community Affairs Division
Federal Reserve Bank of Chicago
230 S. LaSalle Street
Chicago, IL 60604-1413
or
CCA-PUBS@chi.frb.org
The material in Profitwise News and Views is not
necessarily endorsed by, and does not necessarily
represent views of the Board of Governors of the
Federal Reserve System or the Federal Reserve
Bank of Chicago.
Advisor
Alicia Williams
Managing Editor
Michael V. Berry
Assistant Editor
Kathleen Toledano
Compliance Editor
Steven W. Kuehl
Economic Development Editor
Harry Pestine

n 2004, the Federal Reserve Bank of Chicago launched the Center for the Study
of Immigrant Financial Access to examine the factors that impact immigrant
participation in the U.S. financial system. In a forthcoming volume, we attempt to
document some of the most important findings on immigrant financial access that
have been made in the past several years, both under the auspices of the Center,
and from the multitude of conferences, surveys, and educational initiatives conducted
by others. The publication draws from empirical research, surveys, conferences,
news articles, and interviews with experts and practitioners, to discuss trends in
immigration, regulatory issues, the financial practices of immigrants, and the role of
financial and community-based organizations in serving the immigrant market. The
publication is designed to be of use to a broad audience interested in the process
of immigrant adaptation and integration, including financial institutions, researchers,
policymakers, community-based organizations, and foundations.

Mark Your Calendar

O

The Future of Economic Development in Rural America

n Thursday, November 17, 2005, the Federal Reserve Bank of Chicago,
Consumer and Community Affairs division, and the Iowa Department of
Economic Development will host a conference titled, The Future of Economic
Development in Rural America, in Des Moines, Iowa.
Participants will gain valuable insights from experts who will address issues and
opportunities surrounding the future of economic development in rural America.
Topics include: an overview of Midwest agriculture and rural development issues;
rural depopulation, and what it means for the future economic health of rural areas
and the community banks that support them; infrastructure in rural areas; twentyfirst century agriculture and energy; new state initiatives of the State of Iowa; and an
update on the Community Reinvestment Act (CRA) and its impact on rural America.
Both Iowa Governor Thomas J. Vilsack and United States Senator Charles Grassley
have been invited to speak.
For registration and information, visit www.chicagofed.org/news_and_conferences/
conferences_and_events/all_conferences.cfm, or call (312) 322-8232.

Economic Research Editor
Robin Newberger
Contributing Editor
Jeremiah Boyle
Production Associates
Mary Jo Cannistra
Jennifer Cornman

Visit the Web site of the Federal Reserve Bank of Chicago at:

Conference Series: An Informed Discussion of
Financial Access for Immigrants
Des Moines, Milwaukee, Detroit, Indianapolis, Springfield, Lisle and Appleton
By Steven W. Kuehl

Overview

Key Cosponsors

During the past two years, the Consumer and Community
Affairs (CCA) division of the Federal Reserve Bank
of Chicago held a series of conferences focused on
increasing access to financial services for immigrants.
The conference series was conducted under the umbrella
of CCA’s Center for the Study of Financial Access for
Immigrants. The primary goal of the conference series was
to provide forums where individuals interested in the topic
of financial services access for immigrants could share
ideas, practices, and innovative approaches to meeting
immigrant financial services demand. The conference
series achieved its main goal in three different ways. First,
it helped to focus attention on the issues surrounding
immigrant financial access by drawing on the expertise of
practitioners. Second, the conference series highlighted
best practices, partnerships, and information sharing
arrangements that could provide models for financial
institutions, community development professionals,
government agencies, and researchers addressing
barriers to financial services. And third, the series helped
to spur new policy-oriented research that builds on the
experience of community development professionals,
financial institutions, and government agencies.

For each regional conference, CCA partnered with a key
locally or regionally focused organization. Cosponsors
were recruited for their organization’s interest and
commitment in assisting immigrants in achieving economic
success, and all are organizations that have been
successful in meeting their core missions.

FAI Regional Conference Series

Chicago Fed and Federal Reserve System
Perspectives
A key goal of both the Chicago Fed and the Federal
Reserve System is to promote access to traditional
financial services, particularly among population segments
with historically low utilization rates. Without banking
relationships, U.S. residents limit their capacity for
financial stability and success. As a baseline service, use
of transaction accounts for bill paying enables smoother
flow of funds, and prevents theft and other crimes arising
from holding large sums of cash. Within the general
public, this typical initial banking relationship eventually
leads to use of savings vehicles and credit including
mortgages and, potentially, business credit. Immigrants to
the U.S., with widely varying home country experiences
and orientations toward financial institutions, are often
disinclined to establish transaction accounts, especially
early in their tenure.

Location

Date

Cosponsor

Des Moines*

06/24/2003

Proteus, Inc.

Milwaukee

10/30/2003

United Migrant Opportunity Services

Detroit**

11/07/2003

New Detroit

Indianapolis

12/17/2003

Indiana State Hispanic Chamber of Commerce

Springfield, IL

03/12/2004

National Image, Inc., Central Illinois Chapter

Lisle, IL

07/21/2004

Latin American Chamber of Commerce, Chicago

Appleton, WI

12/09/2004

Wisconsin United Coalition of Mutual Assistance Associations

*Covered in December 2003 Profitwise News and Views
**Covered in June 2004 Profitwise News and Views

Profitwise News and Views Special Edition

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1

revamping or were created shortly after the terrorist
attacks of 2001, already govern access to financial
institutions and their products. The Federal Reserve
Bank of Chicago does not condone or endorse any
breach of those regulations. Third, what exactly is meant
by financial access for immigrants? It is the process by
which immigrants, who are less likely to use traditional
financial services due to cultural orientation, experience,
language barriers, or perception of banks based on their
home country institutions, assimilate into the financial
mainstream. The Federal Reserve System supports
immigrants’ use of U.S. financial services, again subject to
existing regulations, because it is consistent with the Fed’s
mandate to foster a stable financial system and a sound
U.S. economy.

In 2003, CCA established the research and outreach
oriented Center for the Study of Financial Access for
Immigrants (Center). The Center is a national resource
for the Federal Reserve System, researchers, advocates,
policymakers, and financial institutions. The goals of the
Center are as follows:

 Produce, disseminate, and encourage others to
pursue research that adds to our understanding of
the key determinants of the financial behavior of
immigrants;

 Provide forums where bankers, policymakers,
researchers, advocates, and others can share
ideas, best practices, and innovative approaches
to address barriers to immigrant financial market
participation; and

 Document and publish key findings, innovations,
trends, practices, and policies that enhance financial
market access for immigrants.
Three primary questions helped to more narrowly define
the activities and outputs of the Center. First, how is
“immigrant” defined? Our definition denotes anyone
who was born and emigrated from abroad to the U.S.,
and includes: citizens, legal residents, visa holders, and
undocumented aliens (including applicants for residency
status). Second, are we advocating unlawful access to
bank services for undocumented immigrants? Many laws
and regulations, some of which have undergone recent

A related purpose is that as a bank regulator, the Federal
Reserve has a responsibility to help financial institutions
comply with the Community Reinvestment Act (CRA) and
various fair lending laws and regulations. We contend
that shedding light on the circumstances and needs of
immigrant populations, including pioneering marketplace
responses that have already had significant impact on
immigrant financial services consumers, helps (other)
banks and other financial institutions to:

 Market their products and services to nontraditional
customers, including low- and moderate-income
(immigrant) populations and communities;

Figure 1: Immigrants to the United States by Decade - Fiscal Years 1821 to 1998
(Numbers in millions)

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18311840

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18411850

18511860

18611870

18711880

18811890

18911900

1901- 19111910 1920

Source: U.S. Immigration and Naturalization Service, 2000

2

Profitwise News and Views Special Edition

August 2005

19211930

19311940

19411950

19511960

1961- 19711970 1980

19811990

19911998

 Offer products and services on a fair and equal
basis;

 Take advantage of market opportunities by gaining
an understanding of demographic trends and (in
particular) immigrant growth in specific regions; and

 Gain a more nuanced understanding of the bank
regulatory community’s expectations regarding
complex security issues, including the USA Patriot
Act, and how other institutions have addressed
them.
The degree to which immigrants can successfully
assimilate has significant community development
implications and impacts issues ranging from crime rates
to small business formation to the overall economic
health of communities. It is critical to look not only at
national impacts, but to also consider local and regional
economies. As we developed each regional agenda, the
input and awareness of cosponsoring organizations was
invaluable, even if at times our views diverged.
The balance of this article summarizes new insights
derived from the meetings that have not been previously
published by the Federal Reserve Bank of Chicago.
This article specifically addresses national immigration
trends, as well as immigration trends in Illinois, Indiana,
and Wisconsin. It also touches on programs designed to
educate new immigrants about the financial system and
other aspects of financial life. It concludes by providing an
in-depth review of the documentation and identification
requirements that face immigrants wishing to enter the
financial mainstream.

The Seventh District’s Growing Immigrant
Population
Each regional conference opened with a demographic
presentation on national and regional immigration trends,
which laid the contextual groundwork for the day’s
discussion. This section outlines the salient points of the
national and regional (Illinois, Indiana, and Wisconsin)
demographic presentations. The presentations for
Iowa and Michigan were covered in previous issues of
Profitwise News and Views.

National Immigration Trends
At the Springfield, Illinois, conference, Dr. Eileen Diaz
McConnell, assistant professor of sociology at the
University of Illinois at Urbana-Champaign, provided
an overview of Hispanic immigration and demographic
trends. McConnell conducted a Census Bureau funded
study called Variation and Transition in the Hispanic
Experience in the United States that documented
changes in the U.S. Hispanic population between 1990
and 2000, and also evaluated the quality of Census
Bureau data on Hispanics.

McConnell began by referring to Figure 1 and noting that
high volumes of immigration are not unique to present-day
U.S.A. McConnell noted that between 1860 and 1930,
immigrants comprised approximately 11.6 percent to 13
percent of the U.S. population – higher even than today’s
11.5 percent.
In her overview of current U.S. immigration trends,
McConnell focused on Latin American immigrants, who
made up the majority of the U.S. foreign-born population
(defined as those living in the U.S. who are not U.S.
citizens at birth) in 2002.1 While most immigrants are
concentrated in the West and the South, the Midwest has
seen tremendous increases in its immigrant population.
There are currently 32.5 million foreign-born residing
in the U.S.2 Immigrants tend to be young (80.4 percent
are between the ages of 18 and 64; 44.7 percent are
between 25 and 44) and also tend to live in larger
households (12.5 percent of natives live in households
with five or more people, versus 25.5 percent for
immigrants).3 Further, Latin American immigrants are more
likely to live in a larger household than their counterparts
from Europe, Asia, or other regions. Immigrants also tend
to have less education than the native U.S. population:
only 67.2 percent of the foreign-born over age 25 are
high school graduates versus 86.9 percent for the same
age group in the native population.4 McConnell attributed
the higher dropout rates among immigrant children to
the prevalence of lower average education levels in other
countries than in the U.S. Finally, McConnell noted that
most immigrants came to the U.S. relatively recently
— only 12.7 percent arrived before 1970.5 They are thus
more likely to work in service occupations and less likely
to work in managerial or professional occupations, and
tend to earn less than natives.6

Immigration Trends by (Seventh District) State
Illinois
Dr. Janet L. Smith is an associate professor in the Urban
Planning and Policy Program at the University of Illinois
at Chicago and the codirector of the Nathalie P. Voorhees
Center for Neighborhood and Community Improvement.
Two main focus areas of Smith’s teaching, research, and
community service, are equity in local housing planning
and policy implementation. She is currently collaborating
with others on a book on public housing transformation in
Chicago entitled Where are Poor People to Live? At the
Lisle, Illinois, conference, Smith provided an overview of
immigration and demographic trends at the state (Illinois)
and local (Chicago MSA) level.
In her presentation, Smith discussed the Changing Face
of Illinois. She noted that Illinois is considered a “gateway”
state for immigration into the country, ranking consistently
among the top ten immigrant destination states over the
past several decades. Between 1990 and 2000, the

Profitwise News and Views Special Edition

August 2005

3

number of immigrants in Illinois increased by 61 percent.7
Nearly half of Illinois immigrants come from Latin America;
another 26 percent arrive from Europe; and 24 percent
from Asia.8 The leading countries of origin are Mexico,
Poland, and India. 9 The 1990s saw a demographic
shift in the origins of European immigrants to Illinois,
with more coming from eastern, rather than western,
European countries (as had been the case in the 1980s).
Smith also pointed out that “during the 1990s, 54 of
102 counties experienced a greater than 50 percent
growth in immigrant population…rural as well as urban.”10
Immigration to Illinois is therefore not just a phenomenon
confined to the Chicago metro area, although 1.4 million
of Illinois’ 1.5 million immigrants do reside in the Chicago
metro area.11 Illinois’ largest immigrant populations are
located in Chicago, Cicero, and Aurora,12 and its leading
“ports of entry” are Mt. Prospect, Arlington Heights, and
Palatine.13 “This is clearly because of job opportunities
and… because these communities have typically had
affordable rental housing,” Smith explained.

Indiana
Dr. Timothy Ready is the research director at the Institute
for Latino Studies at the University of Notre Dame. The
institute is the nation’s largest focused on Latino studies.
At the Indianapolis conference, Ready gave an overview of
demographic trends in immigration in the state of Indiana.14
Only 3.1 percent of Indiana’s population is foreign-born —
compared to 11.0 percent for the U.S. as a whole. “Indiana
is not a mecca of immigration,” explained Ready, who then
added that “Indiana’s immigrant population is growing fast”
— with over half (52 percent) of all of Indiana’s immigrants
arriving after 1990.
The origins of Indiana’s immigrants have been shifting
significantly toward Latin American countries, with almost
half of the immigrants who arrive after 1990 coming
from Latin America — versus less than one-third prior to
1990. Population projections into 2010, 2020, and 2030
portend significant growth in Indiana’s Hispanic population.
Projections indicate that more than 25 percent of Indiana’s
population will be Hispanic by 2030.

Wisconsin
Dr. Enrique Figueroa, the director of the Roberto
Hernandez Center and assistant to the provost for Latino
Affairs at the University of Wisconsin − Milwaukee,
gave an analysis of the growth of Wisconsin’s immigrant
population. According to Figueroa, there was “a 110
percent increase in the Latino population in Wisconsin
during…the 90s…Wisconsin had 209,074 Hispanics in
2002, an increase of 7.3 percent from 2000…So the
trend from the 90s has continued into this decade.”15
Figueroa provided important observations about the
remittance market regarding the U.S. Latino population:

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August 2005

the 20 million Mexicans living in the U.S. generate
economic production slightly greater than the $600 billion
economic activity generated by the 100 million Mexicans
in Mexico.16 In other words, Mexicans living in the U.S. earn
about five times as much as those living in Mexico.
Figueroa further observed that “Nearly one Mexican in
five regularly gets money from relatives employed in the
U.S., making this country the largest repository of such
remittances in the world…Money sent home by Mexican
emigrants will soar to $14.5 billion [in 2003, and]…annual
remittances to Mexico and Central America could reach
$25 billion by the end of the decade…”17 It should be
noted, however, that there is both a sending impact (i.e.,
impact on the remitting communities) and a receiving
impact (i.e., impact on the receiving communities). “One of
the things that is going to put a big question mark on that
$25 billion figure,” observed Figueroa, “is that because
the second generation [e.g., children born in the U.S. to
Mexican immigrants] is going to be much larger [in terms
of population size versus the first generation of Mexican
immigrants], and because the first generation is going to
have progressively more interest in allocating resources
to their offspring born in the U.S., the propensity to send
dollars back home is going to diminish.”
This phenomenon had already happened to Figueroa’s
parents and their friends: “When my parents first arrived in
this country and their children were relatively young, they
still sent money to their parents,” Figueroa explained, “But
as the children grew and their well-being became more
important, the relative percentage of disposable household
income devoted to relatives back in Mexico [diminished]. I
think we’re going to see that again,” Figueroa concluded,
adding that the net impact of such a drop in remittances
on the receiving countries remained “a big unknown.”

The Newly-Arrived Immigrant
Dr. Gloria Berlanga King is the executive director of
El Centro Hispano/The Hispanic Center, a “culturally
competent” organization dedicated to providing the
Hispanic community in Greater Indianapolis with access to
essential health and social services. King discussed how
the services the Hispanic Center provides are crucial to
the successful integration of new immigrants into the U.S.
culture and economy.
In 1971, the Hispanic Center (then the HispanoAmerican Multi-Service Center) was created by the
Indianapolis area Mexican-American community and
Catholic Social Services to help Hispanics relocating
to Indianapolis.18 King emphasized the importance of
establishing a trusting line of communication with their
clients: “People love when you speak their language,” she
added. She also cited the following statistics:19

 69 percent of Hispanics preferred to read material
in Spanish rather than English;

 50 percent said they remembered more or payed
more attention to products and services advertised
in Spanish;

 47 percent professed more loyalty to groups that
promote services in Spanish; and

 44 percent felt that companies that promote in
Spanish respect their heritage and really want their
business.
By communicating with their client base in Spanish, the
Hispanic Center has been able to greatly expand their
services. Some of the Center’s major financial assimilation
assistance services include: rent and utility assistance;
health services at a WIC (women, infants, children) clinic;
interpretation and translation services; employment
(computer training, including common software and
Internet applications); language training (English classes
for the day-to-day interaction, as well as Spanish classes
for employers, employees, and the community); and legal
issues (legal assistance referrals, assistance with W-7 and
other forms, notary public, and immigration laws regarding
the “Right to Know”).

Servir y Aprender (Serve and Learn) Video Project
Dr. Chin-Sook Pak, an associate professor of Spanish at
Ball State University and a fellow at the Virginia B. Ball
Center for Creative Inquiry at the University, teaches a
community immersion seminar entitled, Servir y Aprender:
Creating a Community-Centered Classroom. Working
with various community agencies in Hamilton County,
Indiana, the seminar produced four educational videos
in Spanish — fictional, dramatic depictions of immigrant
experiences – intended to raise awareness of community
resources, basic legal information, and U.S. cultural norms
to the immigrant Hispanic population in the county.
“Simple cross-cultural misunderstandings can create
problems that can have life-changing consequences,”
Pak remarked. To create the videos, fifteen Ball State
students and Professor Pak conducted community
action research that took them into businesses, police
stations, courtrooms, victim assistance agencies, and
jails around Hamilton County. Through volunteer work
in the county, “[Pak and her students] strive to reduce
the communication barrier between those who do not
speak the same language while also retrieving valuable
information regarding everyday obstacles faced by the
Hispanic population.”

Video Dramas: Sobrevivir (To Survive)
“As the culmination of our studies, we have created
four educational “soap operas” in Spanish to provide
immigrants with some of the information they might find

useful in the U.S.,” Pak explained. Titled Sobrevivir, the
series featured a recently arrived Mexican family trying
to make a living while maintaining their sense of dignity.
These videos explained in Spanish certain U.S. laws and
told of means to obtain additional services. Pak and her
students hope “that future immigrants will benefit [from
the accessible information in the videos] by avoiding the
conflicts and misunderstandings that others have faced.”
The videos were shown at the conference to illustrate
the complexities faced by those working toward financial
assimilation for immigrants. To receive a copy of the video,
please e-mail Dr. Pak at cpak@bsu.edu.

Immigrant Access to Mainstream Banking — Documentation and
Identification Requirements
Immigrants often encounter barriers to mainstream
banking because of their cultural backgrounds, language
limitations, perceptions of banks based on those in their
home country, or lack of proper documentation of their
current immigration status.
Each regional conference included a panel discussion
on the documentation and identification requirements
confronting immigrants trying to assimilate into
mainstream banking. These requirements are produced
by a diverse array of federal and state laws, as well
as local bank policies. This section summarizes the
important points from the panel discussions and provides
an overview of the current regulatory framework – all
in hopes of facilitating immigrants’ integration into the
financial mainstream.

Uniting and Strengthening America by Providing Appropriate Tools
Required to Intercept and Obstruct Terrorism – USA PATRIOT Act
Jeff Siegel, senior examiner for the Federal Reserve
Bank of Chicago, specializes in anti-money laundering
(AML) examinations of financial institutions regulated by
the Federal Reserve System. Siegel began by providing
some background on the various AML-related laws and
regulations, which include the Bank Secrecy Act (BSA)
and economic sanctions programs administered by the
U.S. Treasury Department’s Office of Foreign Assets
Control (OFAC). The BSA was enacted in 1970, and the
Treasury Department’s dealings with economic sanctions
date back to the War of 1812.20 Of more recent vintage,
and having a greater impact on immigrant access to
mainstream financial institutions, is the Uniting and
Strengthening America by Providing Appropriate Tools
Required to Intercept and Obstruct Terrorism (USA
PATRIOT) Act, signed into law on October 26, 2001, in
the wake of September 11, 2001. Of the many parts to
the statute, Siegel focused on Section 326 of Title III,
the International Money Laundering Abatement and
Anti-Terrorist Financing Act of 2001 — Verification of
Identification.21

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5

Section 326 – USA PATRIOT Act – Customer Identification
Programs (CIP)
Section 326 focuses on money laundering, terrorism,
identity theft, and fraud, and sets forth the minimum
standards for financial institutions and their customers
regarding identity verification of the customer in
connection with the opening of an account. On July 28,
2004, the federal regulators issued BSA examination
procedures that address compliance with section 326.22
Siegel began by defining some key terms:

risk-based identity verification procedures that would
enable the bank to form a reasonable belief in knowing
the true identity of each customer.
Matrícula Consular Card – The federal government has
no official position on the acceptance of the matrícula
consular card by financial institutions as a valid form of
identification in opening an account. According to Siegel,
“It’s up to the particular financial institution to decide for
itself how much risk to take with regard to verifying the
identity of the person opening the account.”

Account – An “account” pursuant to the CIP rule is a formal
banking relationship an institution provides or engages
in services, dealings, or other financial transactions for
its customer. Examples of accounts include deposit
accounts, transaction or asset accounts, credit accounts,
or other extensions of credit, as well as providing safe
deposit boxes or other safekeeping services, and cash
management, custodian, and trust services.

The Bush Administration’s position on immigrant use of the
financial system was summarized in a July 21, 2004 letter
from the Treasury Secretary to the Appropriations Committee
chairman and ranking member:
“[The] Administration believes as a general matter
that Americans are better protected if consumers of all
nationalities are invited into the financial mainstream. 25
Having consumers use regulated financial services providers
offers better protections than leaving sectors of the
population to underground providers, such as unregulated
hawalas, 26 where they may be more exposed to elements
involved in money laundering and terrorist financing.
Because this provision could drive large sections of the
U.S. population to underground financial services, it would
weaken the Government’s ability to enforce our money
laundering and terrorist financing laws.”

An “account” does not include:

 Products or services where no formal banking
relationship exists (i.e., check-cashing, wire transfer,
or sale of a check or money order);

 Any account that the bank acquires (i.e., single
or multiple accounts as a result of a purchase
of assets, acquisition, merger, or assumption of
liabilities); and

 Accounts opened for the purpose of participating
in an employee benefit plan established under the
Employee Retirement Income Security Act of 1974.
Customer – The CIP rule applies to a “customer,” which can
be a “person” (individual, corporation, partnership, or trust)
who opens a new account, an individual who opens a new
account for another individual who lacks legal capacity, or
an individual who opens a new account for an entity that is
not a legal person (e.g., a civic club).
A “customer” excludes:

 A person who does not receive banking services,
such as a person whose loan application is denied; 23

 An existing customer whose true identity is known
by the bank; 24 and

 Federally regulated financial institutions, banks
regulated by a state bank regulator, governmental
entities, and publicly traded companies — as
described in 31 CFR 103.22(d)(2)(ii)-(iv).
The general requirements of a bank’s CIP program are:
Verify the Identity of any Person Opening an Account – The CIP
must include account opening procedures that specify
the identifying information that will be obtained from each
customer. It must also include reasonable and practical

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Profitwise News and Views Special Edition

More than 1.5 million Mexicans in the U.S. carry the
matrícula consular card, which is accepted by 169 banks,
32 states, 153 counties, 363 cities, and 1,157 police
departments nationwide.27 In the wake of the 9/11
terrorist attacks, the Mexican government, which had been
issuing the card to its citizens living abroad since 1871,
redesigned it in 2002 with enhanced security features.28
Maintain a Record of Information Used to Verify the Customer’s
Identity – The CIP must include record-keeping
procedures. At a minimum, the bank must retain the
identifying information (name, address, date of birth for
an individual, tax identification number [ITIN], and any
other information required by the CIP) obtained at account
opening for a period of five years after the account is
closed. For credit cards, the retention period is five years
after the account closes or becomes dormant. The bank
must also keep a description of the following for five years
after the record was made:

August 2005

 Any document that was relied upon to verify identity,
noting the type of document, the identification
number, the place of issuance, and the date of
issuance and expiration date, if any.

 Bank B is subject to an anti-money laundering
program rule (31 U.S.C. 5318[h]) and is regulated
by a federal functional regulator; 30

 The customer has an account at both Bank A and

 The method and the results of any measures

Bank B;

undertaken to verify identity; and

 Reliance is reasonable under the circumstances;

 The results of any substantive discrepancy

and

discovered when verifying identity.

 Bank B enters into a contract requiring it to certify

Determine Whether the Customer Appears on any Federal Government
List of Known/Suspected Terrorists or Terrorist Organizations – The
CIP must include procedures for determining whether
the customer appears on any federal government list of
known or suspected terrorists or terrorist organizations.29
Banks will be contacted by the Treasury in consultation
with their functional regulator when such a list is issued, at
which time banks must compare customer names against
the list within a reasonable time of account opening (or
earlier, if required by the government). Banks must also
follow any directives that accompany the list.
“Additionally, banks are expected to check customer
names against the Section 314(a) list of the USA
PATRIOT Act,” remarked Siegel. “This list took the place
of the old FBI list and is sent to financial institutions every
two weeks. Further, banks should check names against
the OFAC list.” According to Siegel, both of these checks
are outside of the Section 326 list, which has not yet been
issued.
Additional elements of a CIP program include:
Adequate Customer Notice – The CIP must include procedures
for providing customers with adequate notice that the
bank is requesting information to verify their identities. The
notice, which must summarize the bank’s identification
requirements, must be designed so that a customer is
able to view it or is otherwise given notice prior to account
opening. The following sample language is provided in
the regulation: “IMPORTANT INFORMATION ABOUT
PROCEDURES FOR OPENING A NEW ACCOUNT
– To help the government fight the funding of terrorism
and money laundering activities, federal law requires
all financial institutions to obtain, verify, and record
information that identifies each person who opens an
account. What this means for you: when you open an
account, we will ask for your name, address, date of
birth, and other information that will allow us to identify
you. We may also ask to see your driver’s license or
other identifying documents.”
Reliance on Another Financial Institution – A bank (for illustrative
purposes, Bank A) is permitted to rely on another financial
institution (Bank B), including an affiliate, and to perform
some or all of the elements of the CIP, if such reliance
is addressed in the CIP of Bank A, and if the following
criteria are met:

annually to Bank A that it has implemented its antimoney laundering program, and that it will perform
(or its agent will perform) the specified requirements
of the bank’s CIP.
Use of Third Parties – A bank is permitted to use a third
party, such as an agent or service provider, to perform
services on its behalf. For example, a bank may arrange
for a car dealer or mortgage broker, acting as its agent
in connection with a loan, to verify the identity of its
customer, or it can arrange for a third party to maintain
its records. However, the bank is responsible for its third
party’s compliance with the requirements of the bank’s
CIP. Banks are thus recommended to establish adequate
controls and review procedures for such relationships.
Other Legal Requirements – Nothing in the CIP rule relieves
a bank of its obligations under any provision of the
Bank Secrecy Act or other anti-money laundering rules,
especially provisions concerning information that must be
obtained, verified, or maintained in connection with any
account or transaction.
The Department of Treasury and the financial regulatory
agencies have provided financial institutions with
frequently asked questions (FAQs), to be revised and
updated periodically. The reader can find this and other
related documents (e.g., the CIP rule) on FinCEN’s Web
site at www.fincen.gov.

Documentation Issues
Since the establishment of the Center, an issue frequently
raised in relation to immigrant access to financial services
is that of documentation. Proper, legal documentation is a
fundamental building block to pursue a normal livelihood in
U.S. society, and to long-term economic success. The right
to work legally in the U.S. depends on whether the worker
holds a Social Security card of the appropriate type,
while an ITIN, in connection with appropriate supporting
documentation, is sufficient to open a transaction account.
The following section details guidelines for obtaining
a Social Security card, the different types of cards,
ramifications of identity theft, the wage reporting process,
methods for obtaining and uses of ITINs, and finally
restrictions on obtaining state drivers’ licenses, which
aside from the obvious use are also valuable identification
documents.

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Social Security Number (SSN)
Background
Maria Paradowski, a technical expert for the Social
Security Administration (SSA), provided an overview
of the Social Security number (SSN). Paradowski, who
emigrated to the U.S. from Cuba, comes into daily contact
with immigrants trying to obtain SSNs, but who lack the
proper documentation. “The Social Security number and
card open so many doors – it’s such an important and
valuable document,” said Paradowski, who wants “to
ensure that only those who should receive a number do
so.”
A brief discussion on the history of the SSN revealed
that it was never intended to serve as a general form of
identification. Rather, the Social Security Act of 1935
created an enumeration system to keep an accurate
record of workers’ earnings.31 The Social Security
numbering system was thus created to help determine
workers’ eligibility for Social Security benefits.

Internal Revenue Service for Form W-7A, Application
for Taxpayer Identification Number for Pending U.S.
Adoptions.33 For more information, ask for the SSA
publication, Social Security Numbers for Children.34

How Much Does It Cost?
The SSA does not charge for issuing an SSN and card.
An applicant may also request an unlimited amount of
duplicate cards for free, although the cards may only
be requested one at a time and a new application must
accompany each request. Anyone attempting to charge
for any Social Security service should be reported to the
Inspector General hotline at (800) 269-0271.

Types of Cards
There are three types of Social Security cards – all of
which show the cardholder’s name and SSN. 35

 Unrestricted – The holder of this card is allowed to
work in the U.S. without restriction. It is issued to
U.S. citizens and people lawfully admitted to the U.S.
with permanent Department of Homeland Security
(DHS) work authorization.

Obtaining a Social Security Number and Card
To get a Social Security number and card, the applicant
must first complete an Application for a Social Security
card (Form SS-5). To get an application:

 Valid For Work Only With DHS Authorization – The
second type of card is issued to people lawfully
admitted to the U.S. on a temporary basis who
have DHS authorization to work. It shows the
cardholder’s name, number, and notes, “VALID
FOR WORK ONLY WITH DHS AUTHORIZATION.”
This is generally issued to people who are working
temporarily in the U.S. An example would be a
company that hires a foreign engineer to work in
the U.S. on a temporary basis and obtains a special
dispensation from DHS.

 Visit the SSA Web site at www.socialsecurity.gov/
online/ss-5.html;

 Call (800) 772-1213; or
 Visit a local Social Security office.32
In addition, the applicant must provide original documents
showing his or her age, identity, and citizenship or lawful
non-citizen status. The SSA verifies birth documents for
U.S. citizens age one and older with the issuing office.
The background of non-citizens are verified with the
Department of Homeland Security (DHS). As soon as the
SSA verifies the background and documentation of an
applicant, he or she will receive his or her SSN and card.

 Not Valid For Employment – The third type of card is
issued to a lawfully admitted person not authorized
to work. It shows the cardholder’s name, number,
and notes, “NOT VALID FOR EMPLOYMENT.” The
SSA issues it to people:

Paradowski recommended that parents obtain their child’s
SSN right after birth. A newborn’s SSN application can be
completed in conjunction with the application for his or her
birth certificate, and most hospitals have the paperwork.
The Social Security card will arrive by mail. Parents can
also wait and apply for their child’s SSN at any SSA office,
but they will have to provide proof of age, identity, and U.S.
citizenship for the child as well as for themselves.
A child age 12 or older applying for an original SSN must
have an in-person interview, in which such a child born in
the U.S. must explain why he or she does not already have
a Social Security number.

 From other countries lawfully admitted to the

U.S. without work authorization from DHS, but
with a valid non-work reason for needing a Social
Security number; and
 Who need a number because of a federal law

requiring a Social Security number to obtain a
benefit or service.
An SSN will be issued for nonworking purposes only if
there is an entitlement involved, such as:

For an adopted child, a parent may want to wait until the
adoption is complete. To claim the child for tax purposes
while the adoption is still pending, on should contact the

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 SSA benefits (e.g., a child born in the U.S. whose
father has died would qualify for survivor benefits,
which the mother would receive on behalf of the
child. An SSN would thus be needed for the mother
to establish her record);

 Medicare and Medicaid End Stage Renal Disease
(ESRD) Program;

 Supplemental Security Income (SSI) benefits;
 Temporary Assistance for Needy Families (TANF)
benefits;

 Food stamps; and
 Other federally funded benefits.
The SSA will not issue an SSN if the applicant is applying
solely to:

 File an income tax return or claim the Earned
Income Tax Credit (see the below section on the
ITIN);

 Obtain a state driver’s license or identification card
(see the below section on the Illinois State Drivers
License);

 Purchase savings bonds;
 Open a deposit account with a bank;
 Register for school or apply for educational tests or
student loans (often times schools identify students
by their SSN; however, the SSA will not issue a
number solely for this reason);

 Obtain private health insurance;
 Obtain state licenses or certificates; and
 Apply for school lunch programs or subsidized
housing.

Protecting Social Security Numbers
The SSN is the sine qua non for identity thieves, who use
personal information such as name, SSN, account number,
or other identifying information of others to commit
fraud or other financial crimes36 – frequently check or
credit card fraud. Identity thieves have also used stolen
information to open investment accounts, obtain mortgage
loans, rent apartments, establish utility and cell phone
services, and purchase expensive items, such as jewelry,
furniture, and automobiles.37 The repercussions of identity
theft can be severe. Damaged credit resulting from
identity theft can derail loan, employment, and insurance
applications; but depending on the actions of a thief,
victims can be subject to arrest, fines, and/or confinement
for crimes committed using their identity, until they can
prove the theft of their identity for criminal purposes. 38
Rectifying the situation can be costly and time-consuming.
Congressional concern with privacy issues regarding the
SSN began in 1965 with the House of Representatives
Special Subcommittee on Invasion of Privacy. 39 In the
interim, Congress has held many hearings and issued
several reports on the use of the SSN as a personal
identifier, the linkage of records using the SSN, national

personal data systems, commercial credit bureaus, and
the effect of databases and computer searches on
individual privacy. Concerned about the widespread use
and mishandling of the SSN, Congress enacted the 1974
Privacy Act,40 which made it unlawful for any agency to
deny rights, benefits, or privileges to any individual who
refused to disclose their SSN to a requesting agency.
Numerous amendments have significantly limited the
scope of the Privacy Act, however. Beginning in 1972,
Congress also began to amend the Social Security Act to
add penalties for the misuse of the SSN. Initial penalties
established in 1972 made fraudulent use of the SSN a
misdemeanor, and subsequent amendments in 1974 and
1981 made SSN misuse a felony.41
The Tax Reform Act of 1976 permitted the states and
smaller political subdivisions to use the SSN in tax,
public assistance, driver’s licensing, and motor vehicle
registration. The Act also further broadened statutory
language — making the unlawful disclosure or compelling
of disclosure of an SSN a felony.42 The Anti-Drug
Abuse Act of 1988 established that the general limit of
$250,000 for felonies in the U.S. Code would apply to
SSN violations under section 208 of the Social Security
Act.43 Further, penalties for misuse of SSNs would apply in
cases where the number is referred to by any other name
(e.g., ITIN).44
In 1998, Congress directly addressed the growing
problem of identity theft by passing the Identity Theft and
Assumption Deterrence Act (Identity Theft Act).45 The
Identity Theft Act created a new offense called “identity
theft” — thus criminalizing the unauthorized acquisition
of a person’s “means of identification” (e.g., name, SSN,
date of birth, official state or government issued driver’s
license or identification number, alien registration number,
government passport number, employer or TIN) with the
intention to commit fraud.46 The laws prior to passage
of the Identity Theft Act only applied to the fraudulent
creation, use, or transfer of identification documents and
did not address the theft or criminal use of an individual’s
personal information. Notably, the Identity Theft Act
has enabled the prosecution of unauthorized use of any
“means of identification” as a violation of the new law or in
conjunction with other federal statutes.
More recently, the Internet False Identification Act of
2000 has helped facilitate the prosecution of those who
manufacture, distribute, or sell counterfeit identification
documents (e.g., counterfeit Social Security card).47 In
addition, the Identity Theft Penalty Enhancement Act of
2004 (ITPEA) was signed into law by President Bush
on July 15, 2004.48 Requiring mandatory imprisonment
following conviction for the knowing and unauthorized
transfer, possession, or use of another person’s means
of identification,49 the ITPEA can be used to prosecute
“phishing” scams — e-mails purportedly from a legitimate

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enterprise (usually a financial institution) that are sent to
a user in an attempt to defraud the user into surrendering
private information to be used for identity theft.50 The
e-mails usually direct the user to a Web site where he
or she is asked to update personal information — such
as passwords and credit card, Social Security and bank
account numbers — which the legitimate organization
would already have. With identifying information in
hand, thieves then use it to secure credit cards, loans,
and potentially commit fraud or other crimes using the
victim’s identity. Before the ITPEA, laws prohibited only
the transfer of identifying information to others, but did
not prohibit simple possession.51 With the advent of the
ITPEA, the mandatory minimum for identification fraud
(including possession) is two years in prison and up to five
years if the offense involves a terrorist act.

The Wage Reporting Process
Under the Social Security Act, the SSA administers the
retirement, survivors, and disability insurance programs,
in which an individual’s name and SSN are used to
maintain a record of personal earnings. The accuracy of
these records is crucial since the SSA will use them to
determine an individual’s eligibility for (and level of) Social
Security benefits.
Employers report wages to the SSA on W-2 forms.
Each year, the SSA processes about 240 million W2s from about 6.5 million employers — representing
the wages earned by about 145 million workers. While
some employers continue to send paper W-2s, the
SSA encourages electronic filing and works to educate
employers on its advantages. In 2003, over 53 percent
of W-2s were filed electronically – up from less than 10
percent in 1999.

The SSA does, however, share certain earnings
information with other agencies when there is a relevant
statutory basis. For example, the SSA is required by law
to provide a “non-work alien file” to the part of DHS that
replaced the Immigration and Naturalization Service (INS).
That file contains information on wages reported under
an SSN issued to individuals not authorized to work in the
U.S. In addition, the SSA uses a national program created
by INS and now maintained by DHS that enables the SSA
to verify the authenticity of a non-citizen’s documents with
DHS prior to issuing a Social Security card.
The earnings suspense file is an electronic holding file
for W-2s that cannot be matched to the earnings records
of individual workers due to name and SSN mismatches
on the W-2s. It contains about 244 million W-2s (data
through TY 2001 – the most recent year for which
complete data is available) and is maintained so that if
the SSA later obtains the correct name and/or SSN for a
worker, the wages can then be credited to that worker’s
record. In order to credit the appropriate wages to a
worker, the worker’s name and SSN on the W-2 must
match the name and SSN recorded on the “Numident” file
– the master record of SSNs issued.
In 2003, in an effort to reduce the number of no-match
letters sent out, the SSA began to only send no-match
letters to employers with more than ten employees with
mismatched information, and in instances where the
mismatched (W-2) forms represent more than one-half of
one percent (0.5 percent) of the total W-2 forms filed by
the employer with the agency.

Over the last few years, the SSA has worked closely with
interested parties to ensure that the purpose of each no
match letter is clearly stated (within the letter). The name/
SSN mismatch is not an indicator of immigration status,
and taking adverse action against an employee solely
because of the “no-match” letter could violate state or
federal law.

This letter is intended to remind employers about the
importance of accurate reporting of the names and
SSNs of their employees. It also encourages employers
to correct their records and provides tips on how to
ensure accurate reporting, but some employers have
improperly used no-match letters as a basis for adverse
action against their employees. To address this issue,
the SSA has, since 1979, been sending no-match letters
to employees two to three weeks before contacting
the employer — seeking correct information from the
employees first. Since 2000, the letters sent to employees
have been explaining that they do not imply intentional
submission of incorrect information and that the letters
are not a basis, in and of themselves, for an employer to
take any adverse action against an employee. Further,
the letters contain information to assist employees if they
believe that they may have been discriminated against
because of the letters.

Information related to the no match letters is considered
tax information, and the SSA is prohibited by law from
disclosing it to other agencies, including the Department
of Homeland Security (DHS).

In Tax Year 2003, the SSA sent about 126,000 nomatch letters to employers and about 7.5 million letters
to employees. The letters now give employers 60 days to
correct the discrepancies.52

In order to properly post earnings, the SSA attempts to
maintain accurate records by mailing “no match” letters to
employers and employees when an individual’s reported
name and SSN do not match the SSA’s records. Most
no match problems result from clerical mistakes or from
people not reporting name changes to the SSA – most of
these problems do not involve fraud or similar misconduct.

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The no-match letters also indicate that the IRS uses
information provided by the SSA to enforce tax laws, but
since the SSA itself does not enforce tax laws, receipt of
a no-match letter does not guarantee a penalty from the
IRS. Under the IRS Code, persons who provide incorrect
information may be charged a $50 fine for failure to file
a correct information return,53 which can be any form,
statement, or schedule that must be filed with the IRS.
This IRS fine is distinct from fines assessed by DHS for
knowingly hiring an undocumented worker. The IRS may
impose these penalties unless the employer or employee
can show reasonable cause for not providing the correct
information. Nevertheless, it has deferred enforcement
of the $50 penalty until it further develops its penalty
procedures. Under current IRS regulations, employers will
not be subject to fines:

 If less than one-half of one percent or less than ten
of the W-2 forms issued by a single employer do not
match SSA’s records; and/or

 If the incorrect information on the W-2 forms
are based on a duly executed W-4 (Employee’s
Withholding Allowance Certificate) form and the
employer has shown due diligence in trying to obtain
the correct information.
Paradowski emphasized that prior to issuing an SSN, the
SSA must first verify the applicant’s proof of residency
and citizenship or documentation from DHS showing the
applicant’s immigration status. Applicant information is
checked via the SSA computer systems that link with
DHS records. The SSA will only issue an SSN for work
(or an allowable exception noted above). Paradowski
acknowledged that some of these initiatives may result
in delays in the receipt of SSNs by some applicants, but
added that “these measures are necessary to ensure the
integrity of the SSN.”

Individual Taxpayer Identification Number (ITIN)
Erick Patterson is the director of Individual Advocacy
for the Taxpayer Advocate Service, an independent
organization within the IRS that helps taxpayers resolve
problems with the IRS and that recommends changes that
will prevent the problems. An individual with an ongoing
issue with the IRS that has not been resolved through
normal processes, or who has suffered or is about to
suffer a significant hardship/economic burden as a result
of the administration of the tax laws, should contact the
Taxpayer Advocate Service.
Patterson discussed the ITIN. After some initial
background, he explained who needs to obtain an ITIN,
the revised and implemented changes to the application
process, acceptable documentation, how to apply for an
ITIN, and the use of certified acceptance agents by the
IRS to assist applicants in obtaining ITINs.

Background
Since July 1, 1996, the IRS has been issuing ITINs to
individuals who were not eligible to receive SSNs, yet
needed identification numbers for tax administration
purposes.54 The ITIN is a nine-digit tax processing number
that always begins with the number 9 and has a 7 or 8 in
the fourth digit (e.g., 9XX-7X-XXXX).55 Patterson explains
that “ITINs are for federal tax reporting only, and are not
intended to serve any other purpose. An ITIN does not
authorize work in the U.S. or provide eligibility for Social
Security benefits or the Earned Income Tax Credit – it
does not change an individual’s status.” ITINs are not valid
identification outside the tax system.

Who Needs an ITIN?
“ITINs are issued regardless of immigration status
because both resident and nonresident aliens may have
U.S. tax return and payment obligations,” Patterson said.
A non-resident alien ineligible for an SSN who is filing a
U.S. tax return only to claim a refund under the provisions
of a U.S. tax treaty needs an ITIN.56 Other examples of
individuals needing ITINs include:

 U.S. resident alien (based on days present in the
U.S.) filing a U.S. tax return and not eligible for an
SSN;

 Dependent or spouse of a U.S. citizen/resident
alien; and

 Dependent or spouse of a non-resident alien visa
holder.

Revised and Implemented Changes to the ITIN Application Process
On December 17, 2003, the IRS announced significant
revisions to the ITIN application process.57 “The purpose
of these changes was to ensure that the ITIN was used
for tax purposes,” Patterson explained. Now applicants
can apply for an ITIN only when they have a valid filing
requirement and file an original valid federal tax return
with their Form W-7/W-7SP (Application for IRS Individual
Taxpayer Identification Number), unless they meet one
of the exceptions to the requirement to attach a U.S.
tax return.58 Previously, however, a taxpayer could apply
for an ITIN in advance to ensure that he or she received
a number from the IRS before filing a return. 59 In order
to avoid confusion with a Social Security card, the
appearance of the ITIN has also been changed from a
card to a letter.60

Current ITIN Application Processing Procedures
Because of the December 2003 revisions, the IRS has
created a two-step process for filing an ITIN application.
First, the IRS reviews ITIN applications to ensure that they
are complete with all necessary supporting documents
attached — with each tax return, a family can file multiple
ITIN applications, which the IRS refers to as “family

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packs.”61 The family packs must be kept together during
ITIN application processing; if one is separated or
lost, it will affect the processing of the tax return. ITIN
applications are also reviewed to determine if valid tax
returns are attached, unless the applicant meets one of
the exceptions.62 Notably, “if a taxpayer wants to open a
bank account,…[he or she] can apply for an ITIN and need
not attach a filed tax return,” Patterson explained.
Second, IRS processes the return. If the ITIN application
is incomplete or the return is missing or invalid, the
application is returned to the applicant with a notice
explaining the reasons for rejection unless the applicant
meets one of the above mentioned exceptions for
requesting an ITIN without filing a tax return.63 In the
calendar year 2004, the IRS received 1.29 million
applications — 900,165 with tax returns attached and
399,097 without.64 That year, the IRS returned 274,778
applications to applicants for not filing returns with their
applications and rejected 37,513 applications because the
returns were incomplete.65

What Constitutes Acceptable Documentation as Proof of Identity
and Foreign Status?
“In an effort to simplify the process, we have reduced
from 40 to 13 the number of documents accepted as
proof of identity to obtain an ITIN,” Patterson remarked.
An original passport is the only necessary document to
obtain an ITIN. It is preferred by the IRS because it proves
both identity and foreign status. Other acceptable forms
of documentation are combinations of current documents
with expiration dates that show the applicant’s name and
photograph, support a claim of foreign status, and be
either an original or a copy certified by the issuing agency.
The IRS will accept a combination of two or more the
following documents in lieu of a passport: 66

 National identification card that must show photo,
name, current address, date of birth, and expiration
date (e.g., the matrícula consular card);

 U.S. driver’s license;
 Civil birth certificate;
 Foreign driver’s license;
 U.S. state identification card;
 Foreign voter’s registration card (e.g., Mexican
voter’s registration card);

 U.S. military identification card;
 Foreign military identification card;
 Visa;
 U.S. Citizenship and Immigration Services (USCIS)
photo identification;

 Medical records (dependents only); and/or

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 School records (dependents and/or students only).
How to apply for an ITIN
Applicants should use the January 2005 revision of
Form W-7, Application for IRS Individual Taxpayer
Identification Number,67 and attach a valid federal income
tax return unless qualified for an exception, as well as
original or certified proof of identity documents.68
Because the tax return is being filed as an attachment to
an ITIN application, it should not be sent to the address
listed in the Form 1040, 1040A or 1040EZ instructions.
Instead, the Form W-7, proof of identity documents, and
the tax return should be sent to this address listed in the
Form W-7 instructions:
Internal Revenue Service
Philadelphia Service Center
ITIN Unit, P.O. Box 447
Bensalem, PA 19020
One may also apply by using the services of an IRSauthorized Acceptance Agent or by visiting an IRS
Taxpayer Assistance Center (TAC). TACs in the U.S.
provide in-person help with ITIN applications on a walk-in
or appointment basis. Applicants outside the U.S. should
contact an overseas IRS office to find out if that office
accepts Form W-7 applications. The IRS’s ITIN unit in
Philadelphia issues all numbers by mail.

Certified Acceptance Agent
Banks are required to report the earnings they pay
depositors as interest on their accounts to the IRS. Thus
banks need taxpayer identification numbers such as
the SSN or ITIN from individuals with interest-bearing
accounts. Acceptance Agents certified by the IRS can
open interest-bearing accounts, even if the consumer
lacks a tax identification number. An Acceptance Agent
is an individual, business or organization (e.g., college,
financial institution, accounting firm, etc.) authorized by
IRS to assist individuals in obtaining ITINs.69 Acceptance
Agents review an applicant’s documentation, complete
a certificate of accuracy, and forward the certificate and
application to the IRS for processing. Some Acceptance
Agents may charge a fee.
After “a certified Acceptance Agent gather[s] the
documentation [of an individual without a tax identification
number] and submit[s] it to the IRS,” Patterson explained,
“then a bank account can be opened, …[and the] ITIN
will be sent to the taxpayer in short order, usually in about
four to six weeks.” If the bank account does not pay
any interest, then the taxpayer must wait for their ITIN
until they file their required tax forms in April. There are
currently 1,909 acceptance agents in the Acceptance
Agent Program,70 though the IRS is changing the
administration of this program and has stopped accepting

August 2005

new program applications pending issuance of new
procedures.71

documentation questions regarding the Illinois driver’s
license should be directed to the Illinois Office of the
Secretary of State at (800) 252-2904.

ITIN Resources

 A list of Acceptance Agents is available on the IRS
Web site at www.irs.gov.

 A Form W-7 can be requested at (800) TAX-FORM
(829-3676) — Continental U.S. only, by fax at (703)
368-9694, or at www.irs.gov/pub/irs-pdf/fw7.pdf.

 Additional ITIN information is available at (215) 516ITIN (4846).

State Driver’s Licenses
A driver’s license is a primary form of identification
because it is issued by a state or outlying possession of
the U.S. and contains an individual’s name, gender, date of
birth, address, and photograph that can be used to verify
the person’s physical appearance. It is a stepping stone to
full mainstream financial and social access. Consequently,
access to state issued driver’s licenses by undocumented
immigrants has become a significant issue throughout
the country. Proponents in some states have successfully
expanded immigrants’ access to driver’s licenses while
opponents in other states have passed legislation that
further restricts immigrants’ access.72 Proponents assert
that drivers who have access to training, testing, licenses,
and insurance are far less likely to cause traffic accidents
than unlicensed drivers. Driver’s license restrictions
would force many to drive without licenses, which would
endanger other drivers.73 Conversely, opponents argue
that a driver’s license makes an immigrant into a de facto
citizen and rewards illegal behavior.74

Illinois Driver’s License Requirements
Greg Curran, the assistant to the Secretary for Veterans
Affairs at the Illinois Office of the Secretary of State,
discussed documentation and identification requirements
for obtaining an Illinois driver’s license at the Lisle
conference. According to Curran, “since 9/11, [the Illinois
Office of the Secretary of State is] making it tougher
to acquire a driver’s license, and if you already have a
driver’s license, we’re going to make it tougher to renew,…
because the Illinois General Assembly says you have to
provide [us with a Social Security number in a letter or
on a card from the SSA] in order to get an Illinois driver’s
license....Will we issue a driver’s license in Illinois without
a Social Security number?…[No],” said Curran, answering
his own question.
Further, Illinois, for the first time ever, will cross-reference
SSNs provided by driver’s license applicants with data
from the SSA — “to weed out those people who have
false IDs or false Social Security numbers, because
using a false Social Security number or someone else’s
number costs us all a lot of money.” Identification and

Seventh District State Driver’s License Requirements
Stipulations for obtaining a driver’s license vary, often
significantly, depending on the state in which the
application is made. The table at www.chicagofed.org/
community_development/profitwise_news_and_views.
cfm lists the documents needed and other requirements
for a state driver’s license in the five states in the
Federal Reserve’s Seventh District. The information in
the table was compiled by the National Immigration Law
Center from statutes, state government Web sites, and
information provided by advocates within each state,
and it is current as of December 5, 2004.75 Note that
the documents used to prove age and identity may have
changed.

Conclusion and Tangible Outcomes
Based on audience feedback and subsequent outcomes,
the conference series was a success. Participants found
the conferences to be an effective use of their time and
a constructive forum for sharing ideas, practices, and
innovative techniques to furthering immigrant financial
market participation. Our cosponsors found the forums
helpful in highlighting the barriers to mainstream financial
services for immigrants.
Some more tangible outcomes flowed from the
conference series as well. John Schultz, director of
community development for the Wisconsin Housing and
Economic Development Authority (WHEDA), showed
interest in lending to undocumented immigrants prior to
the Milwaukee conference. The Milwaukee conference
then featured WHEDA’s executive director, Antonio Riley,
whose keynote address touched on homeownership
among undocumented immigrants. After the conference,
WHEDA began accepting mortgage loan applications
from non-SSN holders, where ITINs were used in lieu
of SSNs. A select group of lenders participate in the
program. According to Shultz, WHEDA’s acceptance of
ITINs is an extension of its HOME mortgage loan program,
with just a few documentation changes – no state tax
dollars or special money were set aside for this program.
Since WHEDA began accepting ITINs in lieu of SSNs, it
has closed 76 mortgage loans of this type totaling $8.2
million.76
Erick Patterson of the IRS, inspired by the utility of the
Sobrevivir video series, brought about another tangible
outcome from the conference: the IRS is creating Spanish
language video presentations designed to help explain the
uses of the ITIN to the Spanish speaking immigrants with
low English proficiency.

Profitwise News and Views Special Edition

August 2005

13

The Center is an ongoing Fed initiative. We welcome your
comments, ideas, and observations about the topic and
the Center.

21 H.R. 3162 (Jan. 3, 2001) available at http://frwebgate.
access.gpo.gov/cgi-bin/getdoc.cgi?dbname=107_cong_
bills&docid=f:h3162enr.txt.pdf.
22 The Federal Reserve’s Bank Secrecy Act Examination
Procedures for Customer Identification Programs
are available at www.federalreserve.gov/boarddocs/
srletters/2004/sr0413a1.pdf.

Notes

23 When the account is a loan, the account is considered
to be “opened” when the bank enters into an enforceable
agreement to provide a loan to the customer.

1 U.S. Census Bureau, Current Population Survey, March 2002,
located at www.census.gov/population/www/socdemo/

24 A bank may prove that it knows the true identity of a customer
by showing that prior to the issuance of the final CIP rule

foreign/cps2002.html.

on October 1, 2003, it had comparable procedures for

2 Ibid.

the identity verification of persons who had accounts with

3 Ibid.

the bank. A bank may also show proof of an active and

4 Ibid.

longstanding relationship with a particular person, evidenced

5 Ibid.

the person, information sent to the IRS about the person’s

by such things as a history of account statements sent to
accounts without issue, loans made and repaid, or other

6 Ibid.

services performed for the person over a period of time. This

7 Illinois Coalition for Immigrant and Refugee Rights, 2003-2004

alternative, however, may not suffice for persons deemed high

report located at www.icirr.org/dat/pages/NeedsAssessment.

risk by the bank.

pdf.
8 U.S. Census Bureau, Census 2000, Summary File 3 located at

25 National Immigration Law Center, Immigrants’ Rights Update,
Vol. 18, No. 5, August 9, 2004, available at www.nilc.org/

www.census.gov/Press-Release/www/2002/sumfile3.html.
9 Rob Paral and Michael Norkewicz, The Metro Chicago
Immigration Fact Book (2003) located at www.roosevelt.edu/

immlawpolicy/cdev/congrssdev016.htm.
26 Hawala is a system whereby a person can send (or remit)
money to a person in another part of the world without having

ima/pdfs/immigration-factbook.pdf.

to use the formal banking system or leave a “paper trail.”

10 U.S. Census Bureau, Census 2000, Summary File 3 located

According to Interpol, the hawala system “was developed in

at www.census.gov/Press-Release/www/2002/sumfile3.

India, before the introduction of western banking practices.”

html.

National Immigration Law Center, Immigrants’ Rights Update,
Vol. 18, No. 5, August 9, 2004, available at www.nilc.org/

11 Ibid.

immlawpolicy/cdev/congrssdev016.htm.

12 Rob Paral and Michael Norkewicz, The Metro Chicago
Immigration Fact Book (2003) located at www.roosevelt.

27 Remarks by the Honorable Carlos M. Sada Solana, Consul
General of Mexico, at the conference titled, Financial Access

edu/ima/pdfs/immigration-factbook.pdf.

for Immigrants: Exploring Best Practices, sponsored by

13 Ibid.

The Federal Reserve Bank of Chicago’s Consumer and
Community Affairs division and the Latin American Chamber

14 The source for all information in Dr. Ready’s presentation is

of Commerce, Chicago on Wednesday, July 21, 2004.

the U.S. 2000 Census located at www.census.gov.
15 Milwaukee Journal/Sentinel, September 19, 2003, [quoting
U.S. Census Bureau].

28 Ibid.
29 As of the date of these procedures, there were no designated
government lists specifically for CIP purposes. Customer

16 Milwaukee Journal/Sentinel, September 26, 2003.

comparisons to lists required by the Office of Foreign Assets

17 New York Times, October 28, 2003.

Control (OFAC) and the USA PATRIOT Act section 314(a)

18 The United Way of Central Indiana, El Centro Hispano

requests remain separate and distinct requirements.

(The Hispanic Center), April 21, 2005, located at www.
volunteersolutions.org/uwci/org/224056.html.

30 Federal functional regulator means: Board of Governors of
the Federal Reserve System; Office of the Comptroller of the

19 Packaged Facts Market Profile: The U.S. Hispanic Market,
September, 2001.

of Thrift Supervision; National Credit Union Administration;

20 U.S. Treasury – Office of Foreign Assets Control Web site at
www.treas.gov/offices/enforcement/ofac/faq.

14

Profitwise News and Views Special Edition

Currency; Federal Deposit Insurance Corporation; Office

August 2005

Securities and Exchange Commission; or Commodity Futures
Trading Commission.

31 For additional historical background on Social Security, see
the Social Security Administration’s Web site at www.ssa.
gov/history/history.html.

49 Ibid (italics added).
50 See “phishing” defined at www.webopedia.com/TERM/P/
phishing.html.

32 To find your local SSA office on the Internet, go to http://

51 See Webb, Prosecuting Social Security Number Misuse:

s00dace.ssa.gov/pro/fol/fol-home.html.

Attacking Identity Theft at its Source, 7.

33 Internal Revenue Service Form W-7A, Application for
Taxpayer Identification Number for Pending U.S. Adoptions is
available at www.irs.gov/pub/irs-pdf/fw7a.pdf.

52 See Handling Inquiries Relating to SSA Letters on
No-Match Names and Social Security Numbers
(SSNs) available at http://policy.ssa.gov/poms.nsf/lnx/

34 SSA publication, Social Security Numbers For Children,

0101105027?opendocument.

SSA Publication No. 05-10023, is available at www.ssa.gov/
pubs/10023.html.

53 See 26 C.F.R. § 301.6721-1.
54 See generally 61 Fed. Reg. 26,788 (May 29, 1996); Treas.

35 Social Security Administration, Your Number and Card,
SSA Publication No. 05-10002, available at www.ssa.gov/

Reg. § 301.6109-1(d)(3).
55 Internal Revenue Service IRS.gov Web site on Individual

pubs/10002.html#types.
36 For more information, see the Federal Trade Commission’s
home page on identity theft at www.consumer.gov/idtheft.
37 Profitwise, Summer 2001, available at www.chicagofed.org/

Taxpayer Identification Number (ITIN) available at www.irs.
gov/individuals/article/0,,id= 96287,00.html.
56 Ibid.
57 IRS News Release, IRS Announces Revisions to ITIN

publications/profitwise/2001/pwsummer01.pdf.

Applications, IR-2003-140, December 17, 2003.

38 FTC’s home page on identity theft at www.consumer.gov/

58 IRS Publication 1915, Understanding Your IRS Individual

idtheft.
39 The Privacy Act of 1974 A Reference Manual for Compliance,
by Aruthur A. Bushkin and Samuel I. Schaen, published by
System Development Corporation (McLean, Virginia), 1975.

Taxpayer Identification Number (Rev. 2004) available at www.
irs.gov/pub/irs-pdf/p1915.pdf.
59 Applicants who are not required to pay income tax but need
an ITIN for a purpose other than filing an income tax return,

40 See Pub. Law No. 93-579, 88 Stat. 1896 (1974).

such as to take advantage of a tax treaty or for other specified

41 The United States Attorneys’ Bulletin, Prosecuting Social

purposes, may still apply for an ITIN at any time throughout

Security Number Misuse: Attacking Identity Theft at its

the tax year. IRS Publication 1915, Understanding Your

Source by John K. Webb, published by the United States

IRS Individual Taxpayer Identification Number (Rev. 2004),

Department of Justice Executive Office for United States

available at www.irs.gov/pub/irs-pdf/p1915.pdf.

Attorneys Office of Legal Education, (Washington, D.C.),

60 Testimony of Pamela J. Gardiner, Acting Inspector General for

January, 2005, Volume 53, Number 1. Available at www.
usdoj.gov/usao/eousa/foia_reading_room/usab5301.pdf.

Tax Administration Before the U.S. House of Representatives
Committee on Ways and Means, Subcommittee on Oversight,
Subcommittee on Social Security, March 10, 2004, available

42 See Tax Reform Act of 1976, Pub. L. No. 94-455, § 1211,
90 Stat. 1520, 1711 (1976); codified at 42 U.S.C. §

at www.treas.gov/tigta/congress/congress_03102004.htm.

405(c)(2)(C)(i) (the 1976 Act). Also, remarks by Maria

61 See National Taxpayer Advocate, Annual Report to Congress,

Paradowski, technical expert for the Social Security

December 2004, available at www.irs.gov/pub/irs-utl/

Administration at the conference titled, Financial Access

ntafy2004annualreport.pdf.

for Immigrants: Exploring Best Practices, sponsored by

62 The exceptions for filing a tax return are listed in the

The Federal Reserve Bank of Chicago’s Consumer and
Community Affairs Division and the Latin American Chamber

instructions on the Form W-7. The exceptions include; (1)

of Commerce, Chicago, on Wednesday, July 21, 2004.

foreign taxpayers who own an asset that generates income
tax withholding or an information return requirement, such as

43 See P.L. No. 100-690.

owning a bank account or partnership interest; (2) foreign

44 Social Security Online History page available at www.ssa.

students or scholars receiving pay for personal services;

gov/history/ssn/ssnchron.html. Also, remarks by Maria

(3) foreign borrowers receiving mortgage interest reports;

Paradowski, July 21, 2004.

and (4) foreign taxpayer who sells property and is subject to

45 See Pub. L. No. 105-318, 112 Stat. 3007 (1998).
46 See 18 U.S.C. § 1028(a)(7).
47 See Pub. L. No. 106-578, 114 Stat. 3075 (2000).

withholding requirements. See Form W-7 instructions, p.3.
63 See Form W-7 instructions, supra.
64 Calendar Year 2004 ITIN Processing Data Report through
Sept. 24, 2004.

48 See Pub. L. No. 108-275; 18 U.S.C. § 1028A.

Profitwise News and Views Special Edition

August 2005

15

65 Calendar Year 2004 ITIN Processing Fhttpata Report through
Sept. 24, 2004.
66 Internal Revenue Service IRS.gov Web site on Individual
Taxpayer Identification Number (ITIN), available at www.irs.
gov/individuals/article/0,,id= 96287,00.html.
67 Available at www.irs.gov/pub/irs-pdf/fw7.pdf.
68 Ibid.
69 Ibid.
70 IRS ITIN 2540 Report, dated October 1, 2004; also see
National Taxpayer Advocate, Annual Report to Congress,
December 2004, available at www.irs.gov/pub/irs-utl/
ntafy2004annualreport.pdf.
71 IRS, International Taxpayer – How to become an Acceptance
Agent for the IRS ITIN Numbers, at www.irs.gov/businesses/
small/international/article/0,,id= 96671,00.html. Also see
National Taxpayer Advocate, Annual Report to Congress,
December 2004, available at www.irs.gov/pub/irs-utl/

Steven W. Kuehl is the consumer regulations director
for the Consumer and Community Affairs division of the
Federal Reserve Bank of Chicago. Mr. Kuehl conducts
seminars and workshops, and prepares articles and other
written materials dealing with consumer compliance
banking regulations. Since joining the Bank in September
1995, Mr. Kuehl has served as a commissioned senior
examiner on consumer compliance and CRA examinations,
as well as manager for Consumer Complaints, HMDA
Processing, and the Advisory Service Program. Prior to
joining the Reserve Bank, he was an examiner for the Office
of Thrift Supervision beginning in 1990. Mr. Kuehl holds
a B.S. in finance and economics from Carroll College,
Waukesha, Wisconsin, and a Juris Doctor from ChicagoKent College of Law. Mr. Kuehl is a member of the General
Bar of the United States District Court for the Northern
District of Illinois and the Illinois Bar. He is also a member of
the Chicago Bar Association and serves on the Consumer
Credit Practice Committee.

ntafy2004annualreport.pdf.
72 See Immigrant Access to State Driver’s Licenses: A Tool Kit
for Advocates, February 2004, available at www.nclr.org/
files/1073_file_ImmigToolKit_FNL.pdf.
73 Ibid.
74 Ibid.
75 Available at www.nilc.org/immspbs/DLs/state_dl_rqrmts_
120504.pdf.
76 Origination figures are as of May 23, 2005, and do not reflect
an additional three pending loan applications.

16

Profitwise News and Views Special Edition

August 2005

New Amendments to the Community
Reinvestment Act (CRA) Regulations
On July 19, the three banking agencies, OCC, FDIC, and the Board, approved identical amendments to their CRA
regulations, to take effect on September 1, 2005.1

Intermediate Small Banks (banks with assets between $250 million and $1 billion). The core amendments reduce regulatory
burden on intermediate small banks and make their CRA evaluations more flexible. The intent is to more effectively
encourage such banks to invest in their communities.2

Data Collection and Reporting. Intermediate small banks will no longer be required to collect and report CRA loan data (data
on small-farm, small-business, or community-development loans; or data on the location of mortgage loans outside of
metropolitan areas). The agencies will continue to evaluate such banks on their lending performance (including data
reported under the HMDA, if applicable) and summarize the performance in public evaluations.

CRA Evaluations. Intermediate small banks will be eligible for a two-test evaluation: a streamlined lending test and a test
of community development (CD test). A bank will need a satisfactory rating on each test to receive a CRA rating of
“Satisfactory.”

 The lending test will evaluate intermediate small banks using the method that is used to evaluate small banks. The
criteria are similar to the large bank criteria in that they evaluate the distribution of a bank’s loans among areas and
borrowers of varying incomes, but do this on a more streamlined basis.

 The CD test will evaluate a bank’s community development performance as a whole, instead of separately in three
tests based on the form of the performance (loan, investment, or service). The new test is intended to emphasize
the substance of a bank’s performance and be flexible about its form.

 A bank’s record of providing banking services to lower-income people, including through branches in lower-income
areas, will be considered under the CD test.

Community Development in Rural Areas. To more effectively encourage bank investment in rural development, the
amendments increase the number of rural areas in which bank activities, by banks of any size, qualify for “community
development” consideration. Eligible areas will include not just low- and moderate-income census tracts, as now, but
also “distressed or underserved” middle-income rural census tracts identified by objective criteria, as well as designated
disaster areas, whether urban or rural. Eligible census tracts will be identified at www.ffiec.gov/cra.
Illegal Credit Practices. The amendments clarify when illegal lending practices by a bank or its affiliate might reduce the
bank’s CRA rating.

Additional Guidance. The agencies have adopted joint interagency examination procedures for intermediate small banks.3
The revisions to the CRA regulations are effective September 1, 2005. Staff “Questions and Answers” will be published
on an interim final basis by September 1, 2005, with an opportunity for public comment.

Notes

1 The OTS has not adopted these amendments.
2 In addition, banks with assets of less than $250 million, regardless of affiliation with a holding company, will be exempt from data
reporting and eligible for evaluation under the streamlined lending test alone.
3 Joint interagency examination procedures for intermediate small banks are available at www.ffiec.gov/cra/examinations.htm.

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