Full text of News from FedACH : Vol. 7, No. 4, March 2011

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www.frbservices.org

News from

FedACH

3

N E WS K I O S K

5

TECHNOLOGY & COMMUNITY BANKS

FedComplete Packages
for Low-Volume Customers

Findings from ICBA’s
2010 Technology Survey

2 H E A LT H C A R E PAY M E N T S U P D AT E
4 WHAT’S COMING UP

MARCH 2011 I VOLUME 8 NO. 1

4 DIR EC T DE P O SIT & DIR EC T PAYME NT M O NTH

Dallas Fed Supports Go Direct®
Efforts to Convert Checks to
Electronic Payments
In 2005, the U.S. Department of the Treasury
launched a new campaign known as Go Direct®. As defi ned on
the campaign Web site, “The Go Direct public education campaign
photo of the Federal Reserve Bank of Dallas

provides Americans with the tools and resources they need to
transition to electronic payment options for Social Security, VA

their checks along with an insert encouraging them to switch to

benefits or other federal benefits. The campaign reaches current

direct deposit.

check recipients as well as people who will apply for federal benefits soon.” Much progress has been made since 2005, but the shift

Removing Even More Paper from the Payments System
The U.S. Department of the Treasury announced in December

to electronic payments is not yet complete.
Within the first year of this campaign, more than 600,000 Ameri-

2010 that it intended to extend the safety and convenience of elec-

cans enrolled in direct deposit. While that was impressive, the more

tronic payments to all recipients of federal benefit and nontax pay-

recent numbers are even more so. According to the U.S. Depart-

ments. As a result, anyone applying for benefits on or after May 1,

ment of the Treasury, there have now been more than 5 million

2011, will receive their payments electronically, and those currently

conversions to direct deposit as a result of the Go Direct campaign,

receiving paper checks will be required to switch to direct deposit

®

and more than 1.5 million enrollments in the Direct Express Debit

by March 1, 2013. Critical to achieving this goal is the Federal

Mastercard® card. These enrollments have been completed via the

Reserve Bank of Dallas and its recently-expanded call center.

Go Direct Web site, by mail, and through the Go Direct call cen-

Known as the All Electronic Treasury Initiative, this latest effort

ter, housed within the Federal Reserve Bank of Dallas. According

will require an additional 10 million federal benefits recipients to

to Robert Mahalik, manager of the Dallas call center, his team has

switch from paper check payments to direct deposit by March 2013,

processed more than 3.3 million enrollments in all, with more than

and the Treasury Services team of the Federal Reserve Bank of Dal-

625,000 in just the past year. The Dallas call center averages nearly

las is prepared to handle more than half of those new enrollments.

51,000 enrollments per month, and in January 2011, it reached a

This expanded workload, representing an increase of more than

record of 72,676 enrollments. Mahalik went on to explain that the

300 percent over the current enrollment rate, will mean additional

majority of direct deposit enrollments for federal benefit payments

staffing at the Dallas Fed and a greatly expanded physical space

occur at the start of each month after benefit recipients receive

to house the staff. Fortunately, the bank has just the space needed
NEWS FROM FEDACH
VOL. 8. NO 1

1

since it no longer maintains its once-massive paper check-process-

While the deadline for the All Electronic Initiative is just two

ing operation center. Mahalik expressed that the Federal Reserve

years away, Mahalik is confident that the Dallas call center will

Bank of Dallas “is proud to be part of this significant effort that is

remain active beyond that date. The Dallas Fed has agreed to

estimated to save taxpayers $300 million over five years.” It is worth

take responsibility for the administration of a waiver process

noting that the Go Direct campaign had already saved taxpayers

for federal benefit recipients with special circumstances (i.e.,

$600 million as of February 2011.

current check recipients and future retirees wishing to apply

In addition to converting paper check payments to direct

for a waiver to receive their benefits via check). According to

deposit, the Treasury initiative supports the use of a debit card

Mahalik, “This responsibility will likely extend the operation

program for federal benefit recipients without bank accounts.

of the call center well beyond March 2013, depending upon the

Since 2008, when the Direct Express card was introduced, more

volume of paper checks that continue to exist in the system and

than 1.5 million beneficiaries have signed up for this option. Cit-

the number of waiver requests to be processed.” He went on to

ing a 2010 Go Direct campaign survey in which 94 percent of

explain that “the Treasury is extremely pleased with our level of

cardholders expressed satisfaction with the card, it would seem

customer service, professionalism, and focus on the security of

that use of this payment option will increase along with use of

personally identifiable information.”

direct deposit. The Dallas Fed’s Go Direct team has been asked
to serve as a front-end processor for Direct Express as part of the
Treasury initiative.

No Apparent Limit to Promotional and Educational Efforts
It is clear that efforts to convert benefits payments from paper
to electronic will be comprehensive and far-reaching in coming

Increased Staffing and Equipment are Critical
The existing call center at the Dallas Fed handles 1,800 or fewer

months. Already up and running is the Go Direct Web site (www.
GoDirect.org) and even a Twitter account anyone can follow

calls on most days of each month, with daily call volumes exceed-

(@USGoDirect). There are public service announcements, both

ing 5,600 on peak days. To put things in perspective, the new initia-

audio and video, available for download. Future promotional

tive is expected to result in call volume exceeding 30,000 on peak

campaigns will be launched in the form of YouTube videos and

days. To accommodate the volume, the Dallas Fed will double its

direct mail, complemented by a variety of educational efforts.

permanent staffing levels and work with multiple temporary staffing

For additional information, promotional and educational materi-

agencies. Along with additional floor space and staffing, the newly

als, a financial institution tool kit, and partnership opportunities,

expanded call center will have an independent phone system that

visit GoDirect.org. ■

will add more than 1,400 phone lines. This new system will be able
to handle up to 480 staff and 99,000 calls per day.

Health Care Payments Update
In December 2010, the U.S. Department of Health and Human Services National Committee on Vital and
Health Statistics (NCVHS) formally recommended to the Secretary of the U.S. Department of Health and
Human Services that the ACH network be used by health plans when making health claims payments to
health care providers. Additionally, NCVHS recommended that NACHA be named as the organization responsible for maintaining the health care EFT standard. At this time, the health care EFT standard is limited to the
CCD+ transaction in which the dollars and the remittance data flow separately, and a “reassociation trace
number” is included in the addenda record to allow a health care provider to match the payment with the
remittance data. It remains to be seen whether the NCVHS might, in the future, adopt the recommendation
to allow use of the CTX transaction, meaning that the dollars and the claims remittance data would travel the
ACH network together.
The NCVHS has also made a recommendation to define a health care EFT transaction in such a way that,
as a HIPAA standard transaction, the health care EFT transaction applies only to a covered entity under HIPAA
(i.e., the health plan) and not to the depository financial institution processing the transaction. NACHA has
gone a step further by asking for clarification that banks will not become de facto health care clearinghouses
as defined by HIPAA. To read more on the latest developments on health care payments and ACH, visit
http://healthcare.nacha.org, where you can also sign up for NACHA’s health care newsletter. ■

NEWS FROM FEDACH
VOL. 8. NO 1

2

NEWS KIOSK

FedACH Sales Specialists
Each of these account executives is an ACH resource expert and is dedicated
to helping customers find just the right FedACH solution. We encourage
you to contact your account executive or the appropriate sales specialist
listed below.

Atlanta
Boston
New York
■

Need an affordable option for low-volume payment services?
Beginning April 1, 2011, the Federal Reserve Banks will offer
FedComplete Packages, an all-electronic service option that
bundles payment services with an access solution for one
monthly fee. Designed for institutions with low transaction
volumes and a desire to process their own payments through
a FedLine Advantage connection, FedComplete will include a

Nedelka Bell, AAP

816.881.2735

Lance Wagner, AAP

816.881.2498

Chicago
Minneapolis
San Francisco

Robb Woldman, AAP

213.683.2468

Lance Wagner, AAP

816.881.2498

St. Louis

Susan Bivens, AAP

901.496.0626

Cleveland
Kansas City

Lance Wagner, AAP

816.881.2498

Philadelphia

Carol Chartrand, AAP

215.574.3414

Dallas
Richmond

Della Tate, AAP, CTP

443.725.4675

fi xed number of FedACH, Fedwire Funds, and Check 21 transactions. Visit FRBservices.org for additional information and
pricing and to contact your account executive.
■

As we told you in December 2010, the 2010 Federal Reserve Payments Study was the fourth in a series of studies conducted to
estimate and study aggregate trends in noncash payments in the
United States. In early April, you will have access to the detailed

Did You Know?

reports of the individual studies that made up the 2010 study. Go to
FRBservices.org and follow the link to News and Communications.
Mark your calendar for the 8 a.m. session on Tuesday, April 5, at
Payments 2011, where you can hear more about the latest study.

FedEDI Plus Changes Set for April 1, 2011
Despite the effective date of these changes, this is no April
Fools’ Day hoax. Since making the Return Ratio Report available

■

Don’t miss your opportunity to comment on proposed amend-

to FedEDI Plus subscribers in 2010, we have heard from a num-

ments to the NACHA Operating Rules. Intended to eliminate

ber of customers asking that we reconsider our initial pricing

ambiguity and provide clarification to the rules governing IAT

strategy. We listened, and effective April 1, 2011, customers will

entries, these amendments are in response to feedback and

see a volume-based, tiered pricing structure for the Daily Return

requests received from the industry throughout the implemen-

Ratio Report, the Monthly Return Ratio Report, and the Monthly

tation of IAT and processing of IAT entries. Comments are due

ACH Routing Number Activity Report. With the implementation

to NACHA by Monday, April 11, 2011, and additional information

of tiered pricing, these premier reports within FedEDI Plus will

can be found at http://www.nacha.org/c/rqComment.cfm.

become more affordable to FedACH customers, particularly
those with multiple ABA numbers and/or many originators.

■

If you have not already done so, be certain to check out Portals

As an example, those customers with 11 or more ACH Routing

and Rails, a blog sponsored by the Retail Payments Risk Forum of

Number Activity reports in a given month will now be charged

the Federal Reserve Bank of Atlanta. There you will find insight-

just $1 per report as compared to the previous charge of $10 per

ful analysis and commentary on any number of newsworthy topics

report. Details of the new tiered pricing structure can be found

within the payments arena, including identity theft, chip-and-pin

on page 6 of this publication and on FRBservices.org. Also located

technology, corporate account takeovers, and many more. Visit

within the FedEDI Plus section of FRBservices.org is a FedEDI Plus

http://portalsandrails.frbatlanta.org/ to read and leave your

value calculator that can be used to approximate fees associated with

comments if you wish.

the service. ■

NEWS FROM FEDACH
VOL. 8. NO 1

3

WHAT’S

COMING

APRIL 2011
Payments 2011
April 3–6, 2011
www.nacha.org
Southern Financial Exchange’s
21st Annual Conference & Expo
April 12–14, 2011
www.sfe.org
EPCOR Payments Conference
April 19–21, 2011
www.epcor.org

MAY 2011
Austin, TX

Direct Deposit and Direct Payment Month
Visit www.electronicpayments.org for information on ways
you can promote awareness of Direct Deposit and Direct
Payment during May and throughout the year.

JUNE 2011
Biloxi, MS

Columbus, OH

2011 Global Payments Strategies Conference
June 7-8, 2011
San Francisco, CA
www.nacha.org

JULY 2011
The Payments Institute 2011
July 10-13, 2011
www.nacha.org

Washington, D.C.

Promote Direct Deposit and Direct Payment in May 2011
As in past years, May has been designated as Direct
Deposit and Direct Payment Month. We encourage you to dedicate the month to promoting these cornerstone services of the
ACH business to your customers. Whether you prefer the “slice
of life” advertisements—targeting both business and consumer
customers—or the origami advertisements that feature a
$20 bill in an array of shapes, your institution can fi nd one or
more ways to promote Direct Deposit and/or Direct Payment
in May. Additional tools are also available, including a direct
deposit calculator to help your business customers estimate
their potential savings, along with a variety of messages, press
releases, and articles.
To see what is available and plan your promotional efforts
for May 2011, visit www.electronicpayments.org and
www.nacha.org. ■

Customer Support Information
For FedACH Customers
in these Districts

Central Operations
Support Site

For FedACH Customers
in these Districts

Central Operations
Support Site

Boston (1)
New York (2)
Philadelphia (3)
Cleveland (4)
Richmond (5)
Atlanta (6)
Chicago (7)

Federal Reserve Bank
of Atlanta
1000 Peachtree Street, N.E.
Atlanta, GA 30309-4470
Toll Free: 866.234.5681
Local: 404.498.8902
E-mail: achoperations.atl@atl.frb.org

St. Louis (8)
Minneapolis (9)
Kansas City (10)
Dallas (11)
San Francisco (12)

Federal Reserve Bank
of Minneapolis
90 Hennepin Avenue
P.O. Box 291
Minneapolis, MN 55480-0291
Toll Free: 866.234.5681
E-mail: mpls.achcustserv@mpls.frb.org

NEWS FROM FEDACH
VOL. 8. NO 1

4

QUESTION
& ANSWER

Technology and Community Banks
HOW WOULD YOU DEFINE THE OBJECTIVES OF THE COM-

be conducted biennially. By continuing to conduct

MUNITY BANK TECHNOLOGY SURVEY? First, we want

the survey, we not only have the opportunity to assess

to give community banks an idea of what their peers

current status among our members, but also the

are doing and enable them to compare their techno-

opportunity to track changes since the last survey.

logical capabilities. Second, the survey results allow
The Independent Community
Bankers of America (ICBA) represents nearly 5,000 community banks of all sizes and charter types across the country and
is committed to representing
the interests of the community
banking industry and the communities and customers served
by its members. There are nearly
7,000 community banks in the
United States, and these banks
represent 97 percent of all
banks in the country.
We talked recently with
CARY WHALEY, vice president of
payments and technology policy
for ICBA, about the ICBA’s recent
community bank technology survey. Whaley has been with ICBA
for about seven years, and previously worked for NACHA—The
Electronic Payments Association
where he directed the council for
electronic billing and payment.
He also managed payment
operations on the community
bank level with the Fauquier
Bank in Warrenton, Va.

the payments industry at large to better understand

HOW WOULD YOU SUMMARIZE THE KEY FINDINGS OF

community banks. Last, the survey helps us to know

THE LATEST SURVEY? First and foremost, regulatory

our members’ technological status. Our mission is to

compliance is top of mind for community banks

be an advocate for community banks, and that is only

today. In past years’ surveys, we consistently saw that

possible if we know our members. As an example, I

the top two concerns were safeguarding customer

often field questions from regulators, and I am able

information—data security—and cost control. But,

to more effectively channel information to regulators

in 2010, regulatory compliance rose to the top of the

with vital survey data in hand.

list as a result of the current regulatory environment,
new legislation and a challenging bank examination

CAN WE ASSUME THAT THE FINDINGS OF THE TECHNOL-

environment. We have moved to environment where

OGY SURVEY ARE REPRESENTATIVE OF ALL COMMUNITY

regulatory compliance is essentially driving technol-

BANKS? Yes, the survey data corresponds with the

ogy, and we must be careful to ensure that the regula-

conversations I have had with community bankers

tory environment does not hamper innovation.

nationally. Specifically, the asset breakdowns are

Protecting customer information continues to be

very telling. The larger community banks typically

paramount, and banks know that they need to balance

lead the way as fi rst adopters of new technology.

security with convenience by offering as much secu-

For example, 15 percent of all community banks

rity as is needed, but not more than the customer can

offer mobile banking; however, for those with assets

bear. Additionally, we are starting to see cost strains

exceeding $500 million, 39 percent offer this service.

in technology. Community banks have not stopping

When you look at banks with assets between $250 mil-

spending, but they are trying to hold spending steady

lion and $500 million, the percentage drops to 22. We

while spending smartly. For the fi rst time, we have

have concluded that, for banks under $250 million, the

seen a plateau in technological spending.

decisions around technological investments are critical.
These banks generally have just one chance to do it right.

CAN YOU CLOSE BY TELLING US ABOUT OTHER SURVEYS
CONDUCTED BY ICBA AND WHERE THE RESULTS OF THESE

THE 2010 SURVEY MARKS THE 10TH SUCH SURVEY CON-

SURVEYS CAN BE FOUND? ICBA also conducts a pay-

DUCTED BY ICBA. WHAT PROMPTED ICBA TO CONDUCT

ments survey, on a biennial schedule, and the next

THE INITIAL SURVEY IN 2001? From the start, there

survey will be conducted in June 2011. The payments

was a realization of the need to provide a variety of

survey is intended to track community bank trends

audiences with insight into the technological status

and strategies in payments. For the first time, in fall

of community banks. There is a common perception

2011, ICBA will conduct a fraud survey in partner-

that community banks are essentially behind the

ship with the Federal Reserve Banks. The results of

curve when thinking about technology, and ICBA

all ICBA surveys are publicly available through the

felt it was important to tell the story of how commu-

ICBA’s Web site at www.icba.org, and you might just

nity banks leverage technology to build and support

be lucky enough to hear Cary Whaley discuss the

relationships with their customers. The survey was

survey findings at any number of industry meetings

conducted on an annual basis until 2008, and will now

and conferences.

NEWS FROM FEDACH
VOL. 8. NO 1

5

QUESTION
& ANSWER

Results of December 2010 Reader Survey
In our last issue, we asked readers to respond to a series of questions

April in Austin . . . Will We See You?

on the FedACH SameDay Service. We gleaned some valuable information
from your responses and thought you might like to see what we found.

It isn’t Paris, but we hope to see many familiar faces along with new ones

Please be sure to take a few minutes to respond to this issue’s survey on your

at Payments 2011 in Austin, Texas. We will have account executives and

personal use of Direct Deposit and Direct Payment.

product managers in Booth #507 to talk about FedACH SameDay Service,
FedACH Risk Management Services, FedEDI Plus Service, and FedGlobal
ACH Services and to answer any FedACH questions you may have. We also
invite you to attend any of the following conference sessions where you can

Have You Discussed SameDay
ACH with the Fed?

Reasons for
Not Participating

hear from a variety of Fed representatives on a wide array of topics. Session

11%

YES

descriptions can be found at www.payments.nacha.org.

23%
.

SUNDAY, APRIL 3
U.S. Payments Primer
1 p.m., Room 14
Nell Campbell-Drake, FRB Atlanta
Ken Isaacson, FRB New York
ACH & RDC Risk Assessments–
Getting the Most from the
FFIEC Guidance
1 p.m., Room 16A
Tony DaSilva, FRB Atlanta
MONDAY, APRIL 4
Making Waves Across the Atlantic
8 a.m., Room 16A
Elizabeth McQuerry, FRB Atlanta
Operationalizing the
Electronic Delivery of
Federal Benefit Payments
11:15 a.m., Room 16B
Kathleen Paese, FRB St. Louis
Same-Day ACH: The Road Ahead
1:30 p.m., Room 17A
Steven Cordray, FRB Atlanta
Clearing, Settlement & Liquidity
in an Unsettled Marketplace
1:30 p.m., Room 15
Tony DaSilva, FRB Atlanta
Bob Kennedy, FRB Atlanta
The Case for Mobile
Payments in the U.S.
1:30 p.m. Room 19AB
Marianne Crowe, FRB Boston
Richard Oliver, FRB Atlanta
Solving the B2B
Remittance Data Puzzle
1:30 p.m., Room 12AB
Alan Dupree, FRB Atlanta
Regulatory Reform &
the Payments Business
4:30 p.m., Room 12AB
Richard Fraher, FRB Atlanta

18%

NO

Payments Fraud Trends &
Prevention: A Corporate Perspective
4:30 p.m., Room 17A
Claudia Swendseid, FRB Minneapolis

7%

77%

TUESDAY, APRIL 5
Trends in Retail Payments Usage:
An Update to the Fed Study
8 a.m., Room 19AB
Richard Oliver, FRB Atlanta
Geoff Gerdes, Federal Reserve
Board of Governors
The Coming Payments War:
Recapturing the Payments
Franchise
10 a.m., Room 19AB
Richard Oliver, FRB Atlanta
ACH Operators:
Viewing Network Risk in HD
10 a.m., Room 16A
Jordan Bennett, FRB Atlanta
Financial Institutions
& Remittance
3:15 p.m., Room 16A
Elizabeth McQuerry, FRB Atlanta
What Corporations Really Want
from the ACH Network
3:15 p.m., Room 19AB
Claudia Swendseid, FRB Minneapolis

64%

Not enough information
Opt-in required for ODFI and RDFI
Limited transaction types included
Other

6%

Wish list of SameDay ACH
Applications

15%

18%
20%
13%
11%

9%
8%

Consumer/e-check services
Consumer ACH credit payments
Cash concentration
POS purchase
Online bill payment
Contingency/disaster recovery
Payroll (contingency/hourly)
Tax payments

FedACH Services Performance Measures
YEAR-TO-DATE THROUGH 4TH QUARTER 2010

PERFORMANCE

QUALITY MEASURE

Payment Standards:
My Standards Are Better than Yours
4:30 p.m., Room 17B
Claudia Swendseid, FRB Minneapolis

100%

Transaction files processed and available timely
Online transaction files processed and delivered
electronically by the scheduled delivery times

WEDNESDAY, APRIL 6
The Proposed Amendment
to Regulation CC
9:45 a.m., Room 17B
Richard Fraher, FRB Atlanta
Stephanie Martin, Federal Reserve
Board of Governors

100%
100%

ACH service availability (uptime)
Percentage of time FedACH service was available
Research and trace requests resolved timely
Accounting and billing research requests and
trace requests concerning ACH items or files
responded to within 24 hours

NEWS FROM FEDACH
VOL. 8. NO 1

6

2011 FedACH Services Fee Schedule1
ORIGINATION

Item in small file (<2,500 items)
Item in large file (>2,500 items)
Minimum fee–forward origination

$0.0030
$0.0025
$0.01-$25.00 /Month

RECEIPT

$0.0025

Volume Discounts (excluding SameDay items)
Items 1,000,001 – 25,000,000 per Month
Per Item When Volume Exceeds
25,000,000 per Month
Minimum fee–receipt
Addenda Record
Web-originated Return / NOC
Facsimile Exception Return / NOC
Voice Response Return / NOC
Automated NOC
Account Servicing
FedACH Settlement
FedACH Information File
IAT Output File Sort

$0.0007
$0.0009
$0.01 - $15.00 /Month
$0.0015
$0.30
$30.00
$3.00
$0.15
$37.00 /RTN /Month
$45.00 /RTN /Month
$75.00 /RTN /Month
$35.00 /RTN /Month

FEDACH SAMEDAY SERVICE

Origination
Forward item in a small file / large file
Addenda record
Return item in a small file / large file
Receipt
Forward or return item
Addenda record

$0.0030/$0.0035 (surcharge)
$0.0015 (surcharge)
$0.0030 / $0.0025 (discount)
$0.0025 (discount)
$0.0015 (discount)

FEDACH RISK ORIGINATION MONITORING SERVICE

Monitoring Criteria (per set of criteria)
For sets 2-20 per Month
For sets 21-150 per Month
For sets 151 and above per Month
Batch Monitoring

$8.00
$4.00
$1.00
$.0025 /Batch

FEDEDI PLUS SERVICE

Standard Scheduled Report
Standard On Demand Report

$0.20/report
$0.75/report

FedACH Services Performance Measures

Premier Report
Monthly ACH Routing Number Activity
Per Report: Reports 1-5/6-10/11+
Monthly ACH Routing Number Activity
Per Report: Reports 1-200/201-1000/1001+
Monthly ACH Routing Number Activity
Per Report: Reports 1-10/11-50/51+
Encrypted e-mail
Report delivery via FedLine File Channel
On-us Inclusion
Participation Fee
Per Item Fee
Per Addenda Fee

$10.00/$6.00/$1.00
$0.35/$0.20/$0.10
$6.00/$3.00/$1.00
$0.20/e-mail
$0.30/report
$10.00/RTN/Month
$0.0030
$0.0015

FEDGLOBAL ACH PAYMENTS

Canada Service
Item Originated to Canada
Return Received from Canada
Trace of Item at/not at Receiving Gateway
Latin America Service
A2R Item Originated to Latin America
Return Received from Latin America
Item Trace
Mexico Service
Item Originated to Mexico (including F3X)
Item Originated to Mexico (including A2R)
Return Received from Mexico
Item Trace
Panama Service
Item Originated to Panama
Return Received from Panama
Item Trace
NOC
Europe Service
Item Originated to Europe (including F3X)
Return Received from Europe
Item Trace
1

$0.62 (surcharge)
$0.99 (surcharge)
$5.50/$7.00
$4.40 (surcharge)
$0.72 (surcharge)
$5.00
$0.67 (surcharge)
$3.45 (surcharge)
$0.91 (surcharge)
$13.50
$0.72 (surcharge)
$1.00 (surcharge)
$7.00
$0.72
$1.25 (surcharge)
$1.35 (surcharge)
$7.00

Refer to www.frbservices.org for additional details

Tell Us What You Think

YEAR-TO-DATE THROUGH 4TH QUARTER 2010

FedACH VOLUME STATISTICS

VOLUME

DOLLAR VALUE

(000)

(000,000)

Commercial Forward
Value Items Originated

10,232,757

$16,941,077

Government Forward
Value Items Originated

1,221,958

$4,426,808

108,080

$56,088

4,775

$14,086

108,357

N/A

11,675,928

$21,438,060

Commercial Return
Items Originated
Government Return Items Originated
Total Commercial and Government
Non-Value Items Originated
(includes NOCs, DNEs, ENRs,
prenotes and zero-dollar entries)

TOTAL ITEMS ORIGINATED

Much attention has been directed toward the payments choices of
consumers in recent years, and we would like to take this opportunity to
survey our readers about their personal payments choices. We wondered
whether those working in the payments industry might be inclined to
make choices different from those of the general public. Share your
feedback with us by clicking the following link to take a short survey, and
check out the next issue for survey results.

http://www.frbservices.org/app/
capture/survey.do?id=2155

NEWS FROM FEDACH
VOL. 8. NO 1

7