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https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis ’’W hen I call their Correspondent Division, it’s kind of like calling home.” “ Liberty’s been our principal correspondent for longer than any of us can remember. Their financial services have always been superior, and through the years w e’ve used the whole bank. “ But what really sets them apart for us is the attitude of the entire department—officers, secretaries, everybody. They’re friendly, anxious to help, professional down to the last detail. “ It’s a super group, and they come from a long, long line of good folks. After all these years, calling the Correspondent Division is kind of like calling home.” Merrill Burruss, Jr. President The Peoples National Bank Kingfisher, Oklahoma There is a relaxed atmosphere in Liberty’s Correspondent Division. It’s the kind of feeling projected by people who know what they are doing, who are thoroughly experienced, and who are closely involved with their customers. This attitude doesn’t begin or end with your correspondent; it is evident throughout the entire division. No matter what size customer you are —no matter how large or small your specific need might be—when you talk we listen. And we respond. And if calling our Correspondent Division is “kind of like calling home,” it’s only because we think of you as a member of the family. OUR CORRESPONDENTS CALL IT SUPERIOR SERVICE. W E CALL IT BUSINESS AS USUAL BECAUSE... W E CARE ABOUT YOU. LIBERTY THE BANK OF MID-AMERICA The Liberty National Bank and Trust Company/P.O. Box 25848/Oklahoma City, Oklahoma 73125/231-6164/M em ber FDIC https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis CORRESPONDENT QUIZ 1. Who has the fastest-growing Correspondent Bank Department in the South? 2. Who was the first to offer seminars on new Banking regulations and laws featuring leading national advisors and government officials? 3. Who continues to offer those seminars and regular updates on how to maximize profits at no cost to correspondents? 4. Who offers correspondents special insurance programs at low group rates? 5. Who is hig enough to handle every correspondent need, yet small enough to handle each one of them, one at a time, with expert personal attention? 6. Who gives you senior experience and expertise on everything.. .from transit, data processing, Visa and MasterCard, draft collection, investments, federal funds, safekeeping, credit assistance, loan participation, trust services, wire transfers and Business referrals...to seasoned advice on advertising, marketing, personnel training and even the design and MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis 3 Convention Calendar n H S p S tó The Financial Magazine o f the Mississippi Valley & Southwest Volume 77, No. 11 October, 1981 FEATURES 18 NEW WEAPON AGAINST MMFs Offered to banks by MasterCard International 20 CHECKING ACCOUNTS LINKED TO MMFs Through program offered by Dreyfus 29 NEW TAX ACT ENCOURAGES REHABILITATION Of old buildings, historic structures 36 WHAT BANKERS WANT FROM BUILDERS Survey reveals buildings of future 44 CHOOSING LOCATION FOR NEW QUARTERS Bank finds help from outside firm 50 BANK TAKES ADVANTAGE OF SPECIAL 'BREAKS' To construct ‘bargain’ structure 55 APPAREL SUPPLIERS OFFER VARIED FARE For bank customers DEPARTMENTS 6 BANKING SCENE 10 INSURANCE 12 WASHINGTON WIRE 8 BANKING WORLD 10 CORPORATE NEWS 14 REGULATORY NEWS 16 INSTALLMENT LENDING STATE NEWS 84 ALABAMA 85 INDIANA 86 LOUISIANA 88 NEW MEXICO 84 ARKANSAS 85 KANSAS 87 MISSISSIPPI 88 OKLAHOMA 84 ILLINOIS 86 KENTUCKY 87 MISSOURI 90 TENNESSEE 90 TEXAS CONVENTION REPORTS 24 BANK MARKETING ASSN. 32 KENTUCKY EDITORS Ralph B. Cox ........ Publisher Rosemary McKelvey .. Editor Lawrence W. Colbert Jim Fabian . . . . Senior Editor Assistant to the Publisher Eleanor Wainwright Pamela Walsch Assistant Editor Editorial Assistant MID-CONTINENT BANKER Editorial/Advertising Offices St. Louis, Mo., 408 Olive, 63102. Tel. 314/4215445; Ralph B. Cox, Publisher; Marge Bottiaux, Advertising Production Mgr. Subscription rates: Three years $2 7 ; two years $20; one year $12. Single copies, $ 2 .5 0 each. Foreign subscriptions, 50% additional. Milwaukee, W is., 152 W. W isconsin Ave., 53203, Tel. 414/276-3432. Commerce Publications: American Agent & Bro ker, Club Management, Decor, Life Insurance Selling, Mid-Continent Banker, Mid-Western Banker and The Bank Board Letter. MID-CONTINENT BANKER is published monthly ex cept semimonthly in May by Commerce Publishing Co., 408 Olive St., St. Louis, Mo. 63102. Officers: Donald H. Clark, chairman emeritus, Wesley H. Clark, president; James T. Poor, execu tive vice president and secretary; Ralph B. Cox, first vice president and treasurer; Bernard A. Beggan, Lawrence W. Colbert, William M. Humberg and Don J. Robertson, vice presidents: David Baetz, assistant vice president. Printed by The Ovid Bell Press, Inc., Fulton, Mo. Controlled circulation postage paid at St. Louis, Mo., and at additional mailing offices. 4 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis Oct. 22-23: Robert Morris Associates Loan Group Man agement Workshop, Chicago, Hyatt Regency Woodfield. Oct. 25-31: ABA National Compliance School, Nor man, Okla., University of Oklahoma. O ct. 25-27: Bank Marketing Association Product Dev e lo p m e n t/P ro d u ct M anagem ent C o n fe re n ce , Phoenix, Hyatt Regency Phoenix. Oct. 28-30: Bank Marketing Association Marketing in a Community Bank Workshop, Dallas, Regent Hotel. Nov. 1-3: Bank Marketing Workshop “The ATM Puzzle — New Opportunities,” Orlando, F la., Hyatt Re gency Orlando. Nov. 8-11: ABA National Agricultural Bankers Confer ence, Washington, D. C ., Sheraton Washington. Nov. 8-11: Bank Administration Institute National Convention, Honolulu, Sheraton Waikiki. Nov. 8-19: ABA National Commercial Lending School, Norman, Okla., University of Oklahoma. Nov. 11-13: Association of Bank Holding Companies Fall Meeting, New Orleans, New Orleans Hilton. Nov. 15-18: ABA National Correspondent Banking Conference, Kansas City, Hyatt Regency Kansas City. Nov. 15-18: Robert Morris Associates Annual Fall Con ference, New Orleans. D ec. 1-5: Bank Marketing Association Essentials of Bank Marketing Course — Southwest Extension, Houston, University of Houston. D ec. 6-9: Bank Administration Institute Money Trans fer D evelopments C onference, New York City, Grand Hyatt Hotel. Jan. 24-27: Bank Administration Institute Bank Pro ductivity Conference (PATH), Atlanta. Jan. 25-28: ABA Insurance and Protection Conference of Financial Institutions, New Orleans, Hyatt Regen cy. Jan. 31-Feb. 3: ABA Conference for Branch Adminis trators, Atlanta, Omni International. F e b . 7 -1 0 : ABA Bank T elecom m u nications, Los Angeles, Century Plaza. F eb . 7-10: ABA National Trust C onference, New Orleans, Hyatt Regency. Feb. 7-19: ABA National Installment Credit School, Norman, Okla., University of Oklahoma. Feb. 10-12: ABA Bank Investments Conference, San Francisco, St. Francis Hotel. Feb. 23-26: ABA National Compliance Conference, Phoenix, Hyatt Regency. Feb. 28-M arch 3: ABA Community Banks Executive Conference, Dallas, Fairmont Hotel. M arch 2-5: Bank Administration Institute Check Pro cessing Conference, New Orleans, Marriott. M arch 7-10: ABA National Credit Conference, Los Angeles, Century Plaza. M arch 10-12: ABA Corporate/Commercial Marketing Conference, San Francisco, Hyatt Regency. M arch 10-12: ABA Bank Planning Workshop, Denver, Denver Marriott City Center. M arch 14-17: Bank Administration Institute Confer ence on Bank Security, Kansas City, Crown Center Hotel. M arch 14-18: Independent Bankers Association of America Convention, Honolulu, Sheraton Waikiki. M arch 21-24: ABA National Installment Credit Confer ence, Dallas, Loew’s Anatole. M arch 21-24: ABA Trust operations/Automation W ork shop, Atlanta, Hyatt Regency. M arch 21-25: Bank Administration Institute Bank Au ditors Conference, Hollywood, F la., Diplomat. M arch 28-31: ABA Southern Regional Bank Card Con ference, Atlanta, Omni International. April 2-6: Louisiana Bankers Association Annual Con vention, New Orleans, New Orleans Hilton. April 3-6: Association of Reserve City Bankers Annual Meeting, Phoenix, Arizona Biltmore. April 13-16: Bank Administration Institute Accounting/ Finance Conference, Orlando, F la., Hyatt Regency Orlando. April 18-20: Conference of State Bank Supervisors Annual Convention, New Orleans, Fairmont Hotel. April 18 -2 3 : ABA N ational C om m ercial Lending Graduate School, Norman, O kla., University of Oklahoma. May 2-6: Alabama Bankers Association Annual Con vention, Lake Buena Vista, F la., Disney World, Contemporary Hotel. MID-CONTINENT BANKER for October, 1981 Does your correspondent banker handle each loan request personally? Ours do — start to finish. How many times have you heard this? “ Sorry, I’ll have to refer you to our loan committee. Nothing personal, mind you.” Mercantile decided long ago our cor respondent banks shouldn’t have to put up with that. So we gave our account officers the authority to approve loans. We found it saves a lot of running around and wasted time. Especially for you. Not just on commercial loans, either. Each officer also takes care of per sonal and agricultural loans, plus loans for bank stock and mergers and acquisitions. He’ll even help you form a syndicate, if needed. As you might expect, this places a big responsibility on the shoulders of our account officers. So we try to make sure they stay at top form. Each officer attends seminars on credit and finance to keep him up-to-date on the latest trends. Furthermore, each officer has 1600 Mercantile people backing him up all the way. But he knows the full respon sibility for your satisfaction falls squarely on his shoulders. So why not call a Mercantile Banker today? He’s one guy who won’t pass you on to some committee. W e’re with you. Correspondent Banking Division M ercantile Trust Com pany N.A. St. Louis, MO (314) 425-2404 MID-CONTINENT BANKER for October. 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis MERCRflTILE BRfK The Banking Scene By Dr. LEWIS E. DAVIDS Illinois Bankers Professor of Bank Management Southern Illinois University, Carbondale Can Federal Regulators Be Believed? DIC CHAIRMAN William M. Isaac recently noted to the Con ference of State Bank Supervisors that the problem list of all types of financial institutions was down to 204 hanks compared with 217 in D ecem ber, 1980, and 287 in December, 1979. The number of problem banks peaked at 385 in 1976. Mr. Isaac further mentioned that the FD IC had handled only three bank failures thus far this year, and they involved total deposits of only $75 mil lion. He is quoted as saying, “Pro jected over the entire year, this is about the same failure rate as in recent years.” One must wonder, with a high prime rate of most mutual sav ings banks locked into long term mortgage rates predomi nately below 1 0 % , whether the mutual savings industry has any true capital. With due deference to the FD IC and its delicate position, one should note that more than 300 of the almost 500 mutual savings banks in the U. S. are FDIC-insured. One must wonder, with a high prim e rate and most mutual savings banks locked into long term mortgage rates predominately below 10%, whether the mutual sav ings industry has any true capital, though it published book-value figures showing capital structure. This prac tice is based on the accounting conven tion that mortgages are carried at their acquisition costs, not at current market value, which would be substantially below costs. Mr. Isaac further stated, “The na tion’s savings banks lost . 17% of aver age assets last year, and New York City savings banks lost .62% of average assets during 1980.” From a legal and 6 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis conventional bank accounting point of view, those figures probably are accu rate, but from a de facto point of view, they are quite misleading. For exam ple, one of the largest savings banks posted a slightly better than break even performance last year. But this was accomplished only by the one time sale of equity securities it had acquired at substantially lower prices. In liquidating these securities, the bank was able to take the income into its financial statements. The accounting convention of banks is predicated on a going-concern value. It further assumes that the orga nizations will continue to grow. Many mutual savings banks are not growing and, in fact, are experiencing disinter mediation — to a large extent to money-market funds. As disinterme diation occurs, mutual savings banks, in turn, are forced to sell or borrow on some of their assets. As noted before, there is a tendency to sell those assets in which one already has a built-in profit. This means that the institutions don’t have to take bookkeeping losses on their financial statements. It also means the quality of assets is con tinuing to deteriorate. In reading the trade press, I notice increasingly that mutual savings banks are merging. The trade press, in turn, generally describes these mergers as designed to achieve a better marketing position, economies of size and other euphemistic goals. One must respect the reasons for the statements issued to the p u blic, but so p h isticated analysts are likely to conclude that these are not marriages of strong vigor ous institutions, but rather of troubled ones. In previous years, it was regulators’ practice to take a troubled institution and merge it into a stronger one. As one looks at the mutual-savings bank industry, it’s difficult to find more than a handful of institutions that could be described as vigorous and healthy. Incidentally, the fact that the merg ers did take place in the past points up one other area where government sta tistics are suspect. Specifically, if one looks at the description of insured bank failures as illustrated in the annual re ports of the FD IC , it should be noted that the failures involve only situations where institutions required disburse ments by the agency. They don’t in clude situations where mergers have been engineered by bank regulators. It also should be noted that some of the mergers were precipitated by boards of mutual savings banks, possibly in anticipation of their growing prob lems. We thus have a semantic prob- Will failures of an increasing number of financial institutions result from in a p p ro p ria te federal monetary and fiscal policies rather than from in competent management of in stitutions? lem. Is a merger under such circum stances a failure even if it hasn’t in volved formal bankruptcy procedures? To a large extent, the same logic can be attributed to many of the S&Ls in the nation, though probably to a some what more modest degree. For years, students of problem banks have noted that the problem-bank list continues to be fluid; that is, most banks don’t re main on the list for a long time, but rather they come and go. For example, during 1979, 198 banks were removed from problem status, while 143 others were added to the list. However, the question em erges; Is the present plight of the mutual savings banks one that can be corrected rapidly? If prevailing interest rates were to drop back to the level of the 1950s or 1960s, the problem would be wiped off (C ontinued on page 91) MID-CONTINENT BANKER for October, 1981 Surefire wire. M oney m anagem ent. It’s a m atter of transferring the right am ount to the right account at the right tim e. It’s one of the things we do best at C om m erce Bank. T he m oney m anagem ent specialists at C om m erce deal _____________in a large volume of transfers averaging about one bMon dollars a day. We have handled as ..sisssHiiiipii m any as one thousand ...... ì d transfers in a single day. 11 In a business w here mil"“ llsl iPlf lions of dollars change hands ____________________jBffliiaiJia each hour, you can’t afford a bank that m akes m istakes. In som e cases w e’ll follow a a ¡si»««! •■■ • ■»■mhubm wire transfer up with a phone call to make sure that funds have been deposited to the proper account. And, if there is a problem, it is resolved quickly, usually within the sam e business day. F a st, accu rate service from friendly professionals. wethinkit’sthe surefire w ay to keep our correspondents happy. MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis ft Commerce Bank r w r of Kansas City NA MEMBER FDIC (816) 234-2000 • 10th & Walnut • Kansas City, MO 64141 BANKING WORLD Walter Hoadley retired as chief econ omist of Bank of America recently. He jo in ed the San F ran cisco -h ead quartered bank in f 966 and was named chief economist in 1968. He was a member of the bank’s managing com mittee and directed economics-policy research and related activities. Prior to joining BofA, Mr. Hoadley was chair man, Philadelphia Fed. He currently is an advisor to the U. S. Congression al Budget Office, vice chairman of the Commission on International Monet ary Belations of the International Chamber of Commerce in Paris and a member of the executive committee of the International Management and Development Institute in Washing ton, D. C. He has served on the White House review committee on U. S. bal ance of payments, presidential task fo rce on U nited States econom ic growth, task force for land utilization and urban growth and P resid en t Gerald Ford’s conference on inflation. In retirement, he serves as a senior research fellow at the Hoover Institu tion at Stanford University. Republic New York Corp., HC of Re public National Bank, and Salomon Brothers HC have entered into an agreem en t with M anufacturers Hanover Trust (HMT) to purchase the present headquarters of MHT at 350 Park Avenue in New York City for $161 million. MHT expects to substan tially complete its move to new head quarters at 270 Park Avenue by the end of 1982. Republic National is ex pected to occupy a portion of the quar ters vacated by MHT. Tony Neel has been promoted to vice president at W orthen Bank, Little Rock. He is responsible for agricul tural lending and correspondent rela tionships in eastern Arkansas, Louisiana and southeast Missouri. Prior to joining Worthen in 1980, Mr. Neel was with First National, Paragould, Ark., and, before that, with Un ion Planters National, Memphis. He is a graduate of the School of Banking of the South. Thomas Butts, former first vice presi dent at Third National Corp. and Third National Bank, Nashville, and head of the bank’s regional banking group, has been named president of Williamson 8 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis Robert P. Mayo, former president, Chicago Fed, has been named special economic consultant for Fiduciary M anagem ent Associates, Chicagobased portfolio management firm. He also serves as director of the firm’s businessman’s advisory board. Mr. Mayo joined the Treasury Department in 1941 and served as assistant to the Secretary of the Treasury from 1959 to 1960. He was a vice president at Con tinental Illinois National, Chicago, from 1960 to 1968. He served as direc tor of the U. S. Bureau of the Budget under President Nixon before moving to the Chicago Fed in 1970. Continental Illinois National, Chica go, has opened a representative office in Atlanta and is expected to open another in White Plains, N. Y., this fall. The bank is increasing the number of its representative offices by 50%. E a rlie r this year, rep resen tativ e offices were opened in Minneapolis and Southfield, Mich., near Detroit. The bank also has rep resentative offices in Cleveland, Dallas, Denver, Houston, Los Angeles, New York, San Francisco and Seattle. County Bank, Franklin, Tenn. He suc ceeds George E. Bivins Jr., who has b een named chairm an/CEO . Mr. Butts had been in charge of Third National’s correspondent bank divi sion since 1972. He joined that bank in 1961. He is a former director of the Independent Bankers Association of America. W, James Armstrong has been elected presid en t/ch ief operating officer/ d irecto r, N orthw estern N ational, Minneapolis, effective September 8. He formerly was executive vice presi dent/chief financial officer, Northern Trust, Chicago, which he joined in 1957. At Northwestern National, he succeeds E. Peter Gillette J r ., who has b een named chairm an/CEO. Air. Armstrong headed Northern Trust’s banking department from 1974-78. In the latter year, he became senior plan ning officer and, the following year, was named chief financial officer. Jack W, Impey has been promoted to vice president, correspondent banking departm ent, at First National, St. Louis. Mr. Impey joined the bank re cently, moving from Financial Insur ance Service, Schaumburg, 111., where he was a senior vice president. Prior service has been with Scarborough & Co., Chicago, and Travelers Insurance Co., Hartford, Conn. For First Na tional, he serves the Illinois region. Keehn Berry Dies Keehn W. B erry , chairm an, Whitney National, New Orleans, died September 7 at the age of 86. His banking career began about 1915 at St. Louis Union Trust, which he served until the outbreak of World War I. After the war, he was associated with National City Bank, New York City, and later moved to First National, Birmingham, Ala. He joined Whitney National in 1937 as a vice president and was named president the following year. He had been chairman since 1969. MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis Winning begins with teamwork No race has ever been won without the unique combination of all-out spirit and human control. And no correspondent relationship has achieved its goal without the spirited and experienced participation of both banks. Our commitment to teamwork places us at the ready to supplement your own expertise in solving problems or capitalizing on opportunities. United Kentucky Bank correspondent services begin with you. United Kentucky Bank begins with you. Member FDIC 1 Riverfront Plaza, Louisville, Kentucky, 40202 Insurance Insurance Available for Discrimination Suits NSURANCE now is available to Truth-in-Lending (TIL), Fair Credit Rilling, Equal Credit Opportunity and financial in stitu tion s w orried about the threat of law suits charging Electronic Funds Transfer acts. them with discrimination in their lend The insurance is available now in all ing practices. states except Alabama, Connecticut A new program, called Consumer and New York. They are excluded, Credit Class Action Insurance, will according to a spokesman for the plan, pay up to $1 million in judgments, de because of an “inordinate number” of fense costs and plaintiffs attorney’s class-action suits in those states. fees that arise from class-action suits According to Mr. Butler, a consult against commercial banks, S&Ls and ant to the program, the new insurance mutual savings banks. was inspired, in part, by the complex The program, which was started ity and volume of compliance rules September 1, was developed by Victor connected with the four consumerO. Schinnerer & Co., a Washington, oriented acts. He also points out that D. C.-based insurance firm, and for the industry “is so dynamic right now; mer Federal Reserve attorney Natha the rules keep shifting. ” niel Rutler, now in private practice in Small and medium-sized financial the nation’s capital. institutions are primary customers, he It covers suits arising from the continued, because they generally cannot afford full-tim e compliance officers. He hopes the program will be serving 4,000 clients by the end of the first year of its operation. Financial institutions desiring such coverage are asked to contact their in surance brokers and complete onepage applications, which then are sub mitted to Schinnerer & Co. with a check for the full amount of the pre mium. Schinnerer & Co. last month mailed information on the program to 16,000 financial institutions and about 5,500 insurance agents and brokers. Mr. Butler said that approximately 2,000 suits are brought each year to federal courts under T IL alone, and an unknown additional number of such suits are filed in state courts. • • • B arclaysA m erican / B u sin ess Credit. Philip F. Strauss Jr. has been promoted to regional vice president/ manager, Midwest marketing center, of this firm. He is responsible for man aging business development activities in Indiana, Kentucky, Missouri and portions of Illinois and Kansas. He joined the firm in 1979 and formerly was a business-development officer. • Mosler. John A. Norris has been promoted to bank standard/commercial products manager for Mosler. He is responsible for development and marketing of M osler’s surveillance cameras and alarm systems to financial institutions. He joined the firm in 1980. I • Diebold. Michael E. George has been named district service manager for northeastern Kansas and north western Missouri for Diebold. He joined the firm in 1974 and has been TABS® area specialist since 1975. • Associates C om m ercial Corp. Burton Lubow heads a list of promo tions for this Chicago-headquartered firm. He has been named senior vice president of the business loans division and has moved from the Dallas region- STRAUSS 10 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis GEORGE Corporate News Roundup al office to corporate headquarters in Chicago. Succeeding Mr. Lubow in Dallas is Tony Dixon, named vice president/manager, Dallas office. Mr. D ixon ’s region inclu des Texas, Louisiana, New Mexico, Kansas, Okla homa and Arkansas. Other promotions include R. C. (Dick) Wilkes, Morris Horstmann and Lawrence E. Fraser to assistant vice presidents in the South west region. Mr. Horstmann covers Texas and Louisiana. Richard E. Cof fey has been named assistant vice pres ident for new business development for the business loans division in South Bend, Ind. LUBOW NORRIS • American Express. The card and travelers cheque divisions of American Express have been merged into the new consum er financial services group, headed by William AL McCor mick. Michael E. Lively, former presi dent, travelers cheque division, has becom e vice chairman of the new group. The firm’s corporate-card unit of the card division will be merged into the travel division and will report to division president Jonathan S. Linen. Alva O. Way and Robert F. Smith have been elected chairman/CEO and vice chairman, respectively, of American Express International Banking Corp. Air. Way continues as president, A m erican Express Co. Jam es R. Greene continues as president of the banking corporation. • D ak tron ics. This firm, which manufactures sports scoreboards and electronic signs for the financial indus try, has been selected as the supplier of four m ajor scoreboards for the Southeast Asian Games to be held in Manila in December. MID-CONTINENT BANKER for October, 1981 W e're alw ays ju st one call away. g Whenever the situation arises that demands the immediate attention of a reliable correspondent bank, just call on the Whitney. For over 95 years, bankers have counted on the Whitney's expertise and dependable service in all areas of correspondent banking. Prompt personal service has always been the cornerstone of our successful working relationships. The next time you need correspondent banking services, large or small, simple or sophisticated, just pick up the phone. We're always just one call away. fg j § É COIN & h=s4 C U R R EN C Y 0 BOND D EPA RTM EN T lV*<- Use this WATS num ber for C o rresp o n d en t Banking D epartm ent 1 8 0 0 535-9151 IN LO U IS IA N A U S E : 1 8 0 0 562-9016 - - - - SA FE KEEPIN G NATIONAL BANK OF NEW ORLEANS R e liab ility in banking sin c e 1 8 8 3 MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis 1 Washington Wire What W ill Happen Next in Washington? HE REAGAN Administration’s So the attention of the country now tax and spending programs, which will be focused on the business sector’s the ABA enthusiastically endorsed and response to the changes that have been supported, have been passed into law made in spending and tax policies. and begin to go into effect this month, One key to economic recovery is as the 1982 fiscal year begins. Since correctly seen to be the prompt and February, the attention of the Con lasting reduction of interest rates to a gress and the Administration has been level that will permit business to ex dominated by the passage of these pand and stimulate further growth. parts of the National Economic Recov If the business recovery is frustrated ery Program. by continuing high interest rates, it is And now that the legislative battles possible that Congress will attempt to essentially have been won by the step in and take action to control these Administration, the big question is: What will happen next in Washington? If the business recovery is frus For one thing, work will continue on trated by continuing high in further deregulation of the financial services industry. Congress will have terest rates, it is possible that the opportunity to consider legislation Congress will attempt to step in overriding state usury laws and reform and take action to control of the Glass-Steagall Act, as well as these rates. other matters of critical concern to the banking community. And the Task Force on Regulation, headed by Vice rates. Although it is obviously impor President George Bush, will continue tant to bring interest rates down, there the work it has begun so well in reduc is little reason to believe that action by ing the burden of regulatory demands Congress will have that result. (At one point last year, Congress apparently on bankers. But the state of the economy will recognized this fact when it voted to continue to dominate the news, for terminate the Credit Control Act next that is the central issue of the day. One summer.) However, several political consid side effect of the success of the Admin istration in securing the passage of the erations may motivate some members budget and tax bills has been to create of Congress to tackle the matter of in an unrealistic expectation among many terest rates if the market does not citizens that inflation will be ended bring rates down. One is simply the promptly and that recovery is immi honestly held conviction of many nent. The Administration has correctly members of Congress that it is the discouraged this kind of euphoric proper role of the government to reg thinking, but clearly hopes are higher ulate the economy closely. Another is now than they have been in years that that although elections are still one the economy will improve dramatical year away, many officials fear that there is little time left to start a pro ly in the near future. gram that will produce dramatic re It is important to realize that the sults before election day. Administration’s program is only the Still another reason for some legisla means to an end and will not cure the economy by itself. What the budget tors to want to act on interest rates is cuts and the tax bill were meant to do that tax policy is set into law for the was to give the private sector the tools next three years. Typically, tax laws to improve productivity and bring the are debated annually, but the Reagan economy back to its proper levels of program has established a policy of tax growth. The Administration is firmly cuts for the next three years. Now that Congress has determined committed to the principle that the free market can take care of itself if it is a three-year tax policy, it should rely given the opportunity to do so by the on its other main power, that of deter m ining fiscal policy. I f C ongress correct government policies. should begin to falter in its resolve to Editor’s Note: This column was prepared cut spending, it would be tempting for some politicians to hide that fact by by the ABA’s public relations division. T 12 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis taking an active part in the regulation of interest rates. The continuing reduction of govern ment spending is in fact an essential part of the economic program. The federal budget is still far from bal anced, and it is not expected to be in balance until 1984. But continuing high federal expenditures certainly have an adverse effect on the recovery of the economy. One of the main factors contributing to the market uncertainty that pro duces high interest rates is heavy bor rowing by the federal government, which is actively competing for credit with the very businesses whose recov ery is vital to the success of the Admin istration’s program. Another $20-40 billion must be cut from the federal budget promptly if the current levels of federal borrowing, unprecedented in peacetime, are to be reduced. B e cause of the recent budget cuts, there will be a tendency in Congress to think that most of the difficult work in fiscal policy changes has already been accomplished and that the energy of the lawmakers could profitably be turned to the direct regulation of in terest rates. Anticipating this possibility, ABA President Lee Gunderson has written to President Reagan expressing his concern that the failure to reduce federal spending might lead to de mands for credit controls or other cou nterproductive m easures. Mr. Gunderson also urged the President to continue to cut federal spending, con cluding that “such action will hasten the positive market impact of the national economic recovery plan, par ticularly in terms of bringing down market interest rates.” One of the ironies of politics is that positions are already being taken on the issue of credit control, based on the assumption that the Administration’s tax and spending policies have failed to turn the economy around. But the Administration’s policies did not even begin to take effect until October 1, and they can be tested only over a protracted period of time. The ABA supported those policies in the past and will work for their success in the future. • • MID-CONTINENT BANKER for October, 1981 When you’re interested in bank stock. Take stock in us. Purchasing bank stock is tricky business. So, when you’re seriously interested, you want to deal with someone who’s seriously professional. Like First National Bank of Kansas City We have the expertise, the ex perience to cut through the com plex regulatory tape and get the job done. And we have the com mon sense to structure the loan to fit your personal situation. If you’re considering a bank stock investment, take stock in a bank that can help you get it. Call and ask for any of our correspondent officers. FIRST NATIONAL CharterBank KA N SA S CITY 10TH AND BALTIMORE □ BOX 38 □ KANSAS CITY, MO 64183 □ (816) 221-2800 □ MEMBER FDIC MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis 13 Regulatory News All-Savers Debut Anything but Smooth NUM BER of financial institutions DIDC: learned that launching a new • Any loan secured by a lien on a savings instrument can be a traumatic single-family or multifamily residence. experience, at least when that instru • Any secured or unsecured qual ment is called the all-savers certificate ified home-improvement loan. (ASC). • Any mortgage on a single-family While the Depository Institutions or multifamily residence that is in Deregulation Committee (DIDC) was sured or guaranteed by the federal, formulating ASC regulations, the 1RS state or local government or any in was calling some financial institutions strumentality thereof. to task for the innovative marketing • Any loan to acquire a mobile techniques they were employing to home. lock in funds that would be placed in • Any loan for the construction or ASC accounts on October 1. rehabilitation of a single-family or mul The D ID C , acting in accordance tifamily residence. with the Economic Recovery Tax Act • Any mortgage secured by single of 1981, stipulated that ASCs must: fam ily or m ultifam ily resid en ces • Have an annual investment yield purchased on the secondary market, equal to 70% of the average invest but only to the extent such purchases ment yield for 52-week T-bills. exceed sales of such assets. • Be offered in denominations of • Any security issued or guaranteed $500, but also can be offered in any by the Federal National Mortgage other denomination. Association, the Government National • Can be issued only from October Mortgage Association, or the Federal 1, 1981, through Decem ber 31, 1982. Home Loan Mortgage Corp., or any • Must have a maturity of one year. security issued by any other person if ASCs are subject to existing rules for such security is secured by mortgages, other types of deposits, including rules but only to the extent such purchases regarding premiums, early withdraw exceed sales of such assets. (The als and broker s or finder’s fees, the Federal National Mortgage Associa DIDC ruled. tion has announced that it will issue a Depository institutions must give special security that permits financial ASC buyers notice of the tax implica institutions to reinvest ASC deposits in tions of interest earned. There is a life time exclusion from gross income for DIDC Lifts Passbook Rate interest earned on ASCs of $1,000 ($2,000 in the case of a joint return). The Depository Institutions De The executive officer of each institu regulation Committee (DIDC) in tion offering ASCs must certify that the creased the maximum interest rate on passbook savings accounts by half institution has satisfied the qualified a percentage point last month. The residential and agricultural financing increase will be effective November provision required by the tax act; i.e., 1. that at least 75% of the lesser of (1) the The new maximum rate for hanks proceeds from ASCs issued during a will be 5.75%. Thrifts will be able to calendar quarter or (2) “qualified net pay 6%. savings,” be used to provide “qualified Favoring the increase were Treas residential financing” by the end of the ury Secretary Donald Regan, FDIC subsequent calendar quarter if the in Chairman William Isaac and Nation al C redit Union Administration stitution wishes to continue issuing Chairm an L aw ren ce C onnell. ASCs. Opposing votes were cast by Fed The term “qualified net savings” is Chairman Paul Volcker and Federal the amount by which deposits into Home Loan Bank Board Chairman passbook savings accounts, six-month Richard Pratt. money-market CDs, 30-month smallThe DIDC also voted to create a saver CDs, time deposits of less than new retirem en t savings account $100,000 and ASCs exceed the amount without an interest-rate ceiling, gave withdrawn or redeemed from such banks and thrifts an alternative way accounts measured at the beginning to set the interest rate on moneymarket CDs and began proceedings and end of each calendar quarter. to create a new 42-month CD that “Qualified residential financing” is would be free of federal rate ceilings. any of the following, according to the A 14 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis housing. The security is expected to siphon off funds that had been ex pected to be pumped into the housing industry.) • Any loan for agricultural pur poses. The average T-bill investment yield is anounced with the results of every 52-week bill auction. Seventy percent of this figure becomes the offering yield for all ASCs issued starting Mon day of the following week. That offer ing yield remains unchanged until the week after the next auction, four weeks later. The first yield on ASCs was set at 12.61%. The D IDC has ruled that withdraw als of earned interest on ASCs are per missible, but anyone who withdraws interest during the deposit term will receive a lower total amount of interest than if periodic interest earned were left on account and withdrawn only at ASC maturity. This is because the effect of compounding doesn’t take place on any withdrawn in terest amounts. Early withdrawal of all or part of the ASC principal requires a penalty equal to th ree m on ths’ in te re st on the amount withdrawn. In addition, the tax act provides that early withdrawal of any portion of the principal elimi nates the tax-exempt status of the ASC. The value of premiums offered to increase the effective yield on ASCSs (including shipping, warehousing, packaging and handling costs for mer chandise) can’t exceed $10 for deposits of less than $5,000 or $20 for deposits of $5,000 or more. An institution is required to accept ASC deposits in multiples of $500 but may accept deposits in any other amount, higher or lower than $500, the D ID C stated. Institutions offering repos at high rates of interest to lock in funds that would become ASC deposits on Octo ber 1 had their wrists slapped by the IRS when it implied that such market ing techniques were questionable and could result in customers losing their tax-exempt status on ASC yields be cause there was a question whether the package arrangement actually was a single transaction that would violate the maturity and interest-rate limita tions on the ASC. • • MID-CONTINENT BANKER for October, 1981 W hen opportunity knocks, Harris w ants the opportunity to finance it. For asset-based financing, Harris Bank might be your biggest asset. HARRIS jt a j BANK. That's right. Harris Bank is defi nitely interested in lending money for leveraged buyouts. And in lending working capital. And in just about every kind of asset-based financing. In fact, we're more than just interested; we're downright enthusiastic. But our enthusiasm do esn’t stop at lending. We also want to be your bank. W ell offer you a total banking relationship in everything from corporate checking to payroll services to cash projection and capital planning So if you or one of your clients needs capital, don’t settle on a loan without calling Harris. The num ber is (3 1 2 } 461-6580. B ecau se w e ’re not just interested in lending money on your assets, we want to become one of your assets. HARRIS COMMERCIAL FINANCE DIVISION H a rris T ru s t a n d S a v in g s B a n k , 111 W. M o n ro e S t.. C h ic a g o , III. 6 0 6 0 3 . M e m b e r F .D .I.C ., F e d e ra l R e s e rv e S y s te m MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis 15 Installment Lending Bank Boosts Loan Dollar Volum e 93.5% EDITOR’S NOTE: Some of the informa tion in this article was obtained from The ICS Report, published by Insured Credit Services, Inc., Chicago. OLLAR VOLUM E of the home im provem ent/hom e equ ity loan portfolio at Sun Bank, Ocala, F la ., was increased 93.5% last April and May! The bank accom plished this by creating a “Building Bonus Certificate Installment Loan Campaign,” which involved 41 hom e-related dealers. Each dealer agreed to accept $50 or $100 certificates and to underwrite 25% of the cost of each certificate re deemed. The certificates were given customers who qualified for Sun Bank loans for any home-improvement pur pose. Those who borrowed $2,500 to $4,999 received $50 bonuses; those who borrowed $5,000 or more were given $100 bonuses. In return for the dealers support, the bank used their names in newspa per ads and on stand-up easels display ed in lobbies of Sun Bank offices. The program also was advertised on radio, billboards, backs of bank envelopes and buttons worn by bank employees. The theme for all forms of advertising was, “Nail Down a Home Improve ment Loan.” In addition, painters’ hats sporting Sun Bank’s logo were given new homeimprovement-loan customers. By the way, one building supply firm taking part in the program obtained a supply of the buttons, and they were worn by its employees dur ing the campaign. According to W. Carswell Ponder, vice president/marketing director, the program was the result of efforts of many bank departments. It resulted originally from a suggestion by Gene Hill, vice president and head of the installment loan department in Ocala, who had read of a similar, but not as comprehensive, program at another bank. The bank’s head office in Orlan do was contacted, and artwork and ads were created there and checked by the legal department. Then, they were sent to Ocala, where the installment loan people called on the dealers and got the program going. First of all, says Mr. Ponder, the Ocala bank’s top management was solidly behind all these efforts. The campaign also was helped by referrals from other bank departments. Three or four of the participating dealers asked the bank to set up perm anent d ea ler-co n tra ct rela tionships with them so that they can send their customers to the bank for loan approval. Also, according to Mr. Ponder, just about all the 41 dealers were pleased with results of the pro gram and want to take part in the next one. Mr. Ponder says the bank hopes to run another campaign next spring, and one or two other Sun banks will have similar programs. NAILtf* DOWN \A HOME IMPROVEMENT LOAN And get a $50 or $100 Building Bonus Certificate good at any one of these participating merchants: This ad w as used in newspapers to publi cize Sun Bank of O c a la 's hom e-im provement-loan program. Names of deal ers participating were listed in ad. Although cross-selling was not a big part of the program, says Mr. Ponder, the bank did pay $5 to any teller or new-accounts person who sent cus tomers to the installment loan depart ment and whose loan applications were approved. About a dozen $5 bills were distributed. In addition to developing home im provement loans, Sun Bank encour aged loan officers to explain the possi bilities of home equity loans and to cross-sell other bank services. • • Installment-Loan-Campaign Results At Sun Bank, O cala, Fla. April Home Improvement Loans Home Equity Loans Total No. of Loans % Increase Dollar Volume % Increase 69% 150% 80% 42% 226% 74% 55% 45% 52% 92% 138% 116% 66% 93.5% May Home Improvement Loans Home Equity Loans Total April/May Total 16 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis Communicating J.1_________ ___________ •..............■■■................................... . .through service, cooperation and continuity. «K M Call Doug Lore LA Wats 1 8 0 0 462 9511 Miss/Ala/Ark/Tbx Wats 1 8 0 0 535 9601 • First NBC New Orleans M E M B E R FDIC New Weapon for Banks Against Money Funds Unveiled by MasterCard NEW PROGRAM announced last month by MasterCard Inter national and Fidelity Management Group will — according to its sponsors — enable banks, for the first time, to compete with the high-return cashmanagement offerings of brokerage and investment firms. Called MasterCard Money Manager account, the program combines banking, broker age, mutual-fund and bank-card ser vices into one package. M asterCard Intern ational, New York City, is worldwide licensor of the MasterCard family of financial ser vices. Fidelity Management Group is a Boston-based investm ent-m anage ment and discount-brokerage com plex. The account is designed to provide a broad range of financial options, in cluding a m oney-m arket-fund ac count, brokerage account, checking account with a pre-authorized line of credit, MasterCard bank-card services and possibly other services such as all savers certificates, retail-repurchase agreements, CDs or an account in a tax-free fund — all integrated into one master account with a single state ment. Now banks can effectively meet competition from nonbanking institu tions,” says Russell E. Hogg, presi EFT System Is Introduced For Mutual-Fund Accounts NATIONWIDE electronic funds transfer system that will en able shareholders to move money electronically between their banks and their mutual-fund accounts has been introduced by the Fidelity Group of Mutual Funds, based in Boston. The system is called Fidelity Money Line. Fidelity Money Line,” says John F. O’Brien, president, Fidelity Distributors Corp., “will be a great convenience for people who maintain active investment programs. Instead of having to go to banks to wire money, shareholders now can make all their transac tions from home. No matter where they are, as long as they’re near a telephone, they have immediate access to their accounts.” Mr. O’Brien emphasizes that Fidelity Money Line “offers greater flexibility to all shareholders. When transfers are made by Federal Reserve wire, the wire must be processed by a commercial bank that is a member of the Federal Reserve System. With Money Line, investors can transfer money into or out of any financial institution — a commercial bank, savings bank or credit union — as long as it is a member of a regional automated clearinghouse. They (shareholders) also can make investments and withdrawals in smaller amounts than are allowed with wires. And unlike a bank wire, the Money Line is completely free of charge to the investor. ” Fidelity Money Line has been available to a limited number of Fidelity shareholders in New England since March. The system now is being offered nationwide to two of Fidelity’s money-market funds, Fidelity Cash Reserves and Fidelity Daily Income Trust, which together have over 380,000 shareholders. Fidelity expects to extend the service to additional funds in the near future. The Fidelity Group consists of 25 mutual funds, with 750,000 investor accounts and combined assets of about $12 billion. A 18 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis dent/CEO, MasterCard International. “No longer will banking customers need to leave their banks for high-yield flexible investments. Those invest ments now will be available through their local banks.” According to Edward C. Johnson III, chairman, Fidelity Management Group, “For the American consumer, this is the most advantageous and sophisticated financial package ever assembled. This program will be open to millions of people who never have had access to such universal invest ment services. Customers will have all kinds of options: They will be able to tran sfer assets among ch eckin g, money-market-fund and brokerage accounts automatically or with a single telephone call. And the program itself is flexible. New features will be added as they are developed cooperatively by the banks, by M asterCard and by Fidelity.” A participating bank will sweep the account-holder’s checking account automatically and transfer excess cash through IN E T (M asterCard’s daily bank-settlement system) to Fidelity for investment in one of the eligible funds designated by the customer. Sweep levels will be set at each bank’s discretion. Because of MasterCard’s existing communications and process ing systems, the groundwork already is established. Further technical support from MasterCard and Fidelity will be provided to participating banks in de velopment and linkage of their sys tems. “One of MasterCard’s objectives in this plan,” says Mr. Johnson, “is to limit portfolio investments to secur ities issued by participating MasterCard member banks. We have re searched all the alternatives, and, under current market and regulatory conditions, it simply can’t be done on a dollar-for-dollar basis, but we will con tinue to move in this direction to the maximum degree feasible.” Fidelity Management & Research Co. will manage the mutual funds, and MID-CONTINENT BANKER for October, 1981 Fidelity Brokerage Services, Inc., will provide discount-brokerage services. The former is investment adviser to the Fidelity Group of Mutual Funds, serving more than 7 5 0,000 share holder accounts with assets of approx imately $12 billion. The latter is the n atio n ’s th ird -la rg est discountbrokerage firm. Investors will need only one check book (and one statement) for their bank and m oney-m arket-fund ac counts, which can be accessed by a check or the new MasterCard II debit card. A pre-authorized credit line also can be accessed by check or by the MasterCard charge card. The new program was approved by M asterCard’s board August 27 and announced Sep tem ber 1. C ertain aspects of the plan must be cleared by the Securities and Exchange Commis sion, and the sponsors expected to make the necessary filings within a few weeks after announcing the program. MasterCard International is an asso ciation of member financial institu tions, with nearly 200,000 banking offices around the world. Its family of financial products is recognized and accepted by more than 3Vz million merchant outlets worldwide. These products include the M asterCard charge card, MasterCard II debit card, MasterCard travelers checks and the new gold MasterCard for preferred Bank Uses a 'Lot of Bull' To Sell Money-Market CDs HEN Huntington National, a Right on cue, the 1,800-pound bull statewide bank headquartered charged across the stream toward a re in C olum bus, O ., found thatward its on the other side, only to stop m oney-m arket C D s would have abruptly to consum e the bushes yielded higher returns than Merrill strategically placed for realism. He did Lynch’s money-market funds in seven this not once, but eight times! Why didn’t those in charge simply out of 11 months in 1981, it wanted, of course, to tell the world about it. But procure a new bull? A hero of such imposing dimensions is not easily re how? With input from the bank’s ad agen placed or readily reprimanded. So cy, Kircher, Helton & Collett, Inc., of filming continued for 12 hours until Dayton and Columbus, the idea was conceived that competitive advertis ing aimed directly at the well-known Current-Rate Info Merrill Lynch bull was the answer. So BIRMINGHAM, ALA. — Bir the bank decided to get its own bull. mingham Trust National is offering a However, the local terrain (to say new customer service, RateLine, nothing of a dearth of trained bulls) led which provides 24-hour access to Larry J. Sullivan, Huntington National current rates on money-market and vice president/director of advertising large-denomination CDs. and sales promotion, to seek a better By dialing a certain number, the caller hears a recorded message that site. The right mountainous terrain states the rates and effective dates com plete with flowing stream was for these savings plans. New rates found at Newhall Ranch north of Los are posted immediately as they are Angeles. Hollywood animal broker released by the Fed so that the in Frank Inn produced the bull (named formation always is up to date. Jim), and Spungbuggy Works, Inc., of Information available on RateLine will be expanded to include new sav Hollywood produced the spot. ings in strum ents as they are The scenario called for a simulation approved by regulatory agencies. of Merrill Lynch’s “stampede,” with For instance, on October 1, the rate Jim to lumber across the stream and, and effective dates were made avail through the magic of film editing, able for the new all-saver certifi appear to be caught in an “avalanche cates. Birmingham Trust believes Rateof harmless foam rubber rocks covered Line provides a convenient method with synthetic earth. Large clouds of for the interested consumer to stay dust would swirl about the bull, and abreast of changes in the money mar finally he would drop to his knees on ket and that this information is espe command from his trainer. cially critical during times of volatile This was a simple plot, but did not rates. allow for Jim ’s appetite for shrubbery. W MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis banking customers. Mr. Hogg explains the importance of this program to MasterCard’s mem ber financial institutions this way: “Re cently banks have suffered from disin termediation of funds and disenfran chisement of their customers. This program helps recapture the funds via new -account relationships and in creased balances from existing accounts. Just as important, the Mas terC ard M oney M anager account should re-establish banks as pivotal suppliers of financial services. Partici pating banks will be in the forefront of this service, not simply be backroom processors as in most of the current broker-sponsored programs. • • Jim was coaxed, wheedled and bribed to believe that a bowl of oats across the stream would, after all, make a tasty dessert. Three thousand feet of film were shot, with 42 feet used for the 30second spot, which was aired first last June 15 throughout Ohio. It was backed by coordinated print advertis ing in business papers in the bank’s market areas, in the Midwest editions of the W all Street Jo u rn a l and regional editions of Tim e, N ew sw eek, U. S. News 6- W orld R eport, Sports Illus trated, Money, Business W eek, D u n s R eview and N ation’s B usiness. The campaign continued through August. Donald E. W alters, Huntington vice president/marketing director, points out that its money-market-CD program is not a viable product for everyone since it requires an invest ment of $25,000 or more. As for Merrill Lynch, Mr. Walters says, “We re not claiming that our new service will bring Merrill Lynch to its knees, but we do offer a unique and comprehensive service for our custom ers interested in the high return, li quidity and safety of their invest ments. We call it a better breed of investment.” The impact of the campaign is borne out by the fact that the bank daily re ceives inquiries from all over the state, and one bank associate spends much of her day sending out inform ation. Another indicator was a call from Mer rill Lynch’s New York City office asking for clarification of the concept. Then there was a note from a leading New York City brokerage firm re questing a four-color picture of the bull on its knees for display in its office. By the way, Jim the bull was com pletely unscathed by his TV experi ence. • • 19 Checking A ccounts Linked to M M Fs Through N ew D reyfus Program PROGRAM that links checking accounts with high yields of m oney-m arket funds (M M Fs) was launched last month by the Dreyfus Corp., headquartered in New York City. The program is being offered nationwide to both individual and corporate depositors through banks and thrift institutions. Called the Dreyfus Overflow, the program already has been started in 25 offices in 11 Florida counties by F ree dom Savings & Loan Association, based in Tampa. In addition, a multi city pilot program, using Bank of New York NOW checking, started last month. Under the Overflow plan for indi viduals, all deposits in a NOW check ing account that exceed a minimum balance of $2,500 are transferred auto matically on a daily basis into one of two Dreyfus MMFs — Dreyfus Liquid Assets or Dreyfus Government Series. Both funds have been yielding today’s A high m oney-m arket rates, says a spokesperson for Dreyfus. Money in NOW checking accounts continues to receive the maximum 514% interest permitted by law. At Freedom S&L, the new account for the consumer requires at least $3,500 to open. All deposits in the Freedom M oney-M arket Checking Account are eligible for insurance by the Federal Savings & Loan Insurance Corp. W h en ev er deposits in the account drop below the $2,500 level as a result of personal checks drawn against the account, a transfer is made that day from the Dreyfus moneymarket fund back to the Freedom checking account to return the balance to the $2,500 minimum required for M o ney -M arket-C h eckin g-A ccou n t participation. Freedom’s Money-Market Check ing is available to individuals, pro prietorships and nonprofit organiza tions, using the 514% FreedomNOW Open your account today. Money Market Checking is a unique personal banking package found only at Freedom Savings. Through the Dreyfus Overflow, it combines the advantages of current high money market yields with the convenience of an interest-bearing FreedomNOW account. With Money Market Checking, you can have your checking, savings and investment funds in one plan. That's because Money Market Checking assures that you'll earn current money market rates on your extra funds. ..automatically...through the Dreyfus Overflow. Money Market Checking's flexibility permits you to withdraw those excess funds for any purpose without early withdrawal penalties. Money Market Checking also pays interest on your FreedomNOW checking balance and provides for unlimited checking privileges for $2 a month. Here's how it works: Open your Money Market Checking Account with $3500 or more, and then any time the balance in your checking account exceeds the $2500 minimum by $100 or more, this excess automatically “flows over" into a Dreyfus money market fund. And you can choose either the popular Dreyfus Liquid Assets or the Dreyfus Government Series (a 100% governmentguaranteed money market portfolio), This totally new checking plan lets you earn interest on your Money Market Checking Account and also get the high yields of the money market fund you select. / Investments in Dreyfus Money Market funds are not in a savings account or deposit, and are not insured by the Federal Savings and Loan Insurance Corporation, For more information, call Toll-Free 1-800-345-8505 at any time— 24 hours a day, 7 days a week. Or mail the coupon below. Or stop in at your nearest Freedom Savings office. This ad is being run by Freedom S&L, Tampa, Fla., to tell public about its new Money Market Checking Account, which is being offered under Overflow program instituted by Dreyfus Corp., New York City. Program links bank and S&L checking accounts with high yields of money-market funds. 20 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis account. Dreyfus says a business depositor may choose one of two options to obtain the high money-market yields. At Freedom S&L, which calls its busi ness program Money Management Checking, Plan A requires a $9,000 opening balance and an $8,000 mini mum balance and carries a $100 monthly service charge. Plan B re quires a $21,000 opening balance and a $20,000 minimum balance and has no service charge. Under either option, deposits that exceed minimum balance require ments are transferred automatically each day into the D reyfus fund selected by the customer. Each month, Freedom S&L issues statements to Overflow participants itemizing all checks drawn, all deposits m ade, funds tran sferred , incom e earned and current account balance. Freedom S& L’s Overflow package also includes a Visa credit or debit card, an American Express gold card and an overdraft line on the NOW account. In addition, participants have access to their M M F balances through the S& L’s automated teller machines. “The Overflow program now offers checking-account users a simple, auto matic method of cash management and access to high-interest yields,’’ says Howard Stein, chairman of Dreyfus. “By combining bank checking, savings and money-market-fund investment capabilities, the Overflow program provides a totally new level of cashmanagement service.” D reyfus Liqu id A ssets, says a spokesperson, invests in a wide range of high-quality, short-term moneymarket instruments, including U. S. government securities, bank CDs, bankers’ acceptances and commercial paper. The Dreyfus G overnm ent Series invests only in short-term U. S. government securities and provides a 100% U. S. government-guaranteed money-market portfolio. “We believe,” says the S& L’s president/CEO, Fred F. Church Jr., “that these new accounts face up to realities of today’s marketplace. They are a program whose time has come — both for our customers, corporate and re tail, and for the association. • • MID-CONTINENT BANKER for October, 1981 W hat we sell, everybody’s selling! W hat makes Westcap any better? Th e W estcap C orporation is a m ajor regional distributor of cer ta in ty p e s o f fix e d -in c o m e securities to prim arily small and m edium sized financial in stitu tion s— nationwide. A n d so a r e a lo t o f o th e r com panies. Our sales people sit in the same room with our traders. They personally know one another. When you call Westcap you can reach your contact. He or she will know your name; you’ll know his or hers. It’s a nice kind o f attention we both benefitfrom. What makes Westcap a better option in this kind o f market? In one overused word— service. In another oversimplified phrase: We are able to give our customers the kind of attention they deserve, and quite frankly in the computer ized business world, the kind of attention they crave and appreciate. There are simple reasons fo r our claims. Now let’s talk about size. We are not the smallest firm of our kind by any means. We don’t rank among the giants either. We are a modest sized company, capable o f performing every service you’ll need. And, though we have no argument with the giants, we believe our size favorably affects the quality o f service we offer. U nder one roof Primarily it’s because we are a “one roof” operation. Sales persons, Size D. Ann Orr, Vice President-Trading, keeps an ear to the ground to know what and where the attractive invest ments are. That’s her job. “My ability to perform for our customers,” says D. Ann, “is directly related to my knowledge of what they are trying to accomplish in their investment goals. Through our sales people, I have immediate and constant access to our customers and can communicate to them what is available in the market relative to their goals at any given time. This ‘dialogue is vital’.” Because we’re not a Goliath, we strive fo r a better and closer customer relation ship. That means putting our personal ities upfront in an honest effort to serve our smallest customers as we would our largest. Anybody can sell securities! We do it just a little closer to our cus tomers. They appreciate the difference. traders, operations and manage ment enjoy a physical proximity at our Houston offices. That means immediate execution over the phone— buying, selling or trading. It also means everyone’s available at the other end o f your phone— at one number. What is the Westcap advantage? Jim Ogg, First Vice President, Sales points out that “our trading desk is on the sales floor. So when we ask a trader for a bid, we often get it— now while the customer is still on the phone. In today’s volatile market that kind of service means more than convenience— it could mean money. Time is^ money where a customer is concerned, whether he’s buying or selling. We’re very much aware of that, here at Westcap.” And, the person you talk to on Monday will be there Thursday when you call again. It eliminates the problem of call ing New Y ork for one service, Chicago for another and never reaching the same person twice. Even when in the same city, some firms are so fragmented, you can b eco m e d isco u rag ed by being sw itch ed from d ep artm en t to department. Not so at Westcap! Mobley E. Cox, Jr., Executive Vice President............. “The chore of man agement is made easier when your resources are close at hand. Our resources are our people. And they’re right here, sharing a rooftop, trading, buying and selling together. We are close-at-hand people at Westcap. That’s one of the reasons manage ment, like everyone else, is available to you with a phone call.” The W estcap Corporation 1300 M ain Street ! Houston, Texas 77002/713:631-1111 MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis 21 'Aggressive Competitor' Against MMFs Offered By Trust Company New Money Fund on Horizon: This One's From Sears, Roebuck I N A MOVE toward becoming “a leading provider of consum er financial services,” Sears, Roebuck & Co., Chicago, last month announced plans to start a money-market trust in vesting in U. S. government securities later this year. According to Edward R. Telling, chairman/president/CEO, in a Fortune magazine interview, the new instrum ent will be called the Sears U. S. G overnm ent M oneyMarket Trust. “We also are planning a major posi tion in residential real estate broker age and other services that are impor tant to the sale of a home, including home-owners’ insurance, mortgage origination, m ortgage in su ran ce, e tc .,” he continued. ‘‘Our goal is to become the largest consumer-oriented financial-service entity. “With the new tax law, working Americans are going to be in a position to save and in a mood to save. We are well positioned to be a part of that. ” Sears is preparing to file a registra tion statement with the Securities and Exchange Commission regarding the proposed public offering of the moneymarket trust, which, said Mr. Telling, will not be connected with the U. S. government. The minimum initial investment by individuals is expected to be $1,000, with additional in v estm en ts in amounts of $100 or more. There is to be no sales charge. Plans call for de posits to be made initially by mail or wire and ultimately at Sears retail stores. The first money-market fund will in vest only in U. S. government secur ities, according to Mr. Telling, and its growth will determine how quickly the activity will be expanded. Plans call for investment in U. S. Treasury bills, notes and other obligations maturing in one year or less. Many are sold in large denominations and at a higher yield than U. S. securities available to small individual investors, he added. Noting that Sears is diversified in retail, insurance, real estate and finan cial-services businesses, Mr. Telling said its recent restructuring freed the corporate organization to concentrate on strategic issues, including diversi fication. “We already hold a considerable stake in consumer financial services,” said Mr. Telling. “We have Allstate, 22 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis which has about 10% of the auto and home-owners’ markets, and it’s also rapidly gaining in the life insurance field . W e have 40 m illion cred it accounts, of which close to 25 million are active at any one time. With the active credit accounts, we have about $8 billion outstanding in receivables. We sell H & R Rlock services through our stores. We own a $3-billion S&L in California and recently formed the Seraco group (real estate and financial services). “The merchandise group now stands on its own,” he pointed out, “as do the Allstate group (insurance) and Seraco group (real estate and financial ser vices). We are just extending that phi losophy. “We now are in a position that we can operate different businesses, and we see an active and strong position for Sears, Roebuck & Co. in the financial world that’s developing. ” The company, he continued, has been studying financial services “for a long, long time, and it has become ob vious that the financial world has changed for all tim e.” • • S&L Investment Services? Two federal S&Ls have asked the Federal Home Loan Bank Board for permission to offer investment ser vices to thrift customers. They are Coast Federal S&L, Sarasota, Fla., and Perpetual American Federal S&L, Washington, D. C. Both S&Ls want to form the Sav ings Association Financial Corp., which, in turn, would form a wholly owned service subsidiary, Savings Association Investment Securities. The subsidiary woidd handle broker age activities of the service corpora tion for participating S&Ls and he able to provide credit for securities purchases. Savings Association Investment Securities would be fully registered with the Securities and Exchange Commission, the National Associa tion of Securities Dealers and state securities commissioners. In applying for this new service, the two S&Ls pointed to the moneymarket-mutual-fund industry (which reach ed $ 1 5 0 billion early in September). The only way to answer this challenge is head-on, say the S&Ls. OKLAHOMA CITY — First Okla homa Trust Co. has come up with what it believes is an aggressive competitor to money-market funds, according to Josh C. Cox Jr., president. It’s an in vestment program called RediCash Trust Account, which offers a rate equivalent to the 13-week U. S. Treas ury bill rate. RediCash offers immediate invest ment credit and a wire-transfer service to any bank, without time restrictions. Only Oklahoma residents qualify for the RediCash Trust Account. “The program’s many beneficial characteristics are highlighted with the assurance that entrusted funds are invested in this market area,” says Mr. Cox. First Oklahoma Trust, whose parent HC is First Oklahoma Bancorp., head quartered here, offers personal and corporate savings programs and var ious types of savings instruments rang ing from passbook to money-market trust certificates. MasterCard, Visa Cards Offered at Phone Stores Under Bank Agreement ST. LOUIS — MasterCard and Visa now are accepted in 154 Southwestern Bell PhoneCenter stores as a result of an agreem ent betw een the phone company and Mercantile Trust. Participating PhoneCenter stores are located in suburban shopping cen ters and downtown business districts of major cities served by Southwestern Bell in Missouri, Kansas, Oklahoma, Arkansas and Texas. They were intro duced in 1976 to provide customers more convenient access than formerly to the phone company’s products and services. Among services offered are telephone sales, repair, communica tions consultation and phone acces sories. Under the new arrangement, Mer cantile is the merchant bank for the bank cards. According to C. Philip Johnston, Mercantile vice president, Bell’s acceptance of MasterCard and Visa will be of great assistance to the hundreds of thousands of persons in the Southwestern Bell territory who use bank cards as their primary source of retail credit. MID-CONTINENT BANKER for October, 1981 W hen you want faster availability on cash letters, think Bank of Am erica. When Bank of America processes \ cash letters the emphasis is on speed, accuracy and minimizing float. With operations centers in both Los Angeles and San Francisco—plus a new trans portation system—we’ve made the commitment to collect your dollars fast. Also, you’ve probably noticed that Bank of America items can add up to a big part of your California cash letters. Perhaps as much as 35%. S o when you clear those items with us, you can get a lot more same-day availability. And a lot less float. Of course, we handle your “mixed- sort” items, too. Let us send you our new avail ability schedule. Need balance information? Our BAMTRACII system lets you decide exactly what you want and in what for m a t-h a rd copy or audio response. Our detailed reporting includes all debit and credit items posted to your account during the past 5 days. You’ll even get free money market representative quotes twice daily. When it comes to managing your cash, think Bank of America. We think you’ll be glad you did. In San Francisco, call (415) 622-6909. In Los Angeles, call (213) 683-3288. BANK o f AMERICA C o rre sp o n d e n t B an kin g S e rv ic e s BANK OF AMERICA NT&SA MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis Think what we can do for you. 23 At Bank Marketing Assn. Convention: All-Savers Premium Ruling Creates Pandemonium By Rosemary McKelvey, Editor n ger and c o n f u s io n ! . These terms best describe one of the sessions of the Bank Marketing Association’s 66th annual convention last month in Washington, D. C. The question-and-answer session, a special luncheon arranged just before BMA members descended on the na tion’s capital, featured six representa tives of the Depository Institutions D eregulation C om m ittee (D ID C ). The topic, which turned out to be a hot potato for the D IDC speakers, was the all-savers certificate, specifically pre miums that could be offered in con junction with it. On the day of the luncheon, the DIDC had announced that regulations did not allow financial institutions to offer premium s when existing ac counts were converted automatically into all-savers certificates. This did not set well with the 1,900 convention del- A egates, many of whom already had their advertising campaigns for the all savers lined up and ready to go, and these programs were featuring pre miums. The heated questions and com ments made at the luncheon were fol lowed by a letter from incoming BMA President Leonard W. Huck to Gor don Eastburn, acting executive secre tary of DIDC. Mr. Huck, executive vice president, Valley National of Ari zona, Phoenix, asked for immediate clarification of the new ruling, pointing out that the situation had to be re solved before October 1, when the all savers certificate became available. On September 17, the day after the BMA convention ended, the D ID C announced that depository institutions would be allowed to give premiums to customers rolling over existing de posits into all-savers certificates. Such premiums would be allowed for a period of not longer than six months after the official ruling came down. The DIDC added that it was going to issue a 10-page statement clarifying its opinions on several questions about all-savers regulations. It was to include a provision permitting one premium for each all-savers account converted from an existing account. The premium ruling was confusing to others besides BMA members, as was shown in remarks made by con vention speaker, Senator Jake Gain (R.,Utah), chairman, Senate Banking Committee. Senator Garn minced no words when referring to the ruling. “The business you got into yester day (at the D IDC luncheon),’’ said the senator, “I don’t even understand. “W hatever you think of the all savers, the intent of Congress was to stimulate saving. It is obvious to any New BMA Officers President: Leonard W. Huck, executive vice presi dent, Valley National of Arizona, Phoenix. First Vice President: Richard M. Rosenberg, vice chairman, Wells Fargo Bank, San Francisco. Second Vice President: Barry I. Deutsch, vice presi dent, Mellon Bank, Pittsburgh. LEONARD W. HUCK RICHARD M. ROSENBERG BARRY I. DEUTSCH JAMES W. WENTLING 24 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis T reasu rer: James W. Wentling, corporate vice president/marketing, Flagship Banks, Miami. MID-CONTINENT BANKER for October, 1981 This sextet occupied "hot seat" during BMA convention. It w as made up of representatives of Depository Institutions Deregulation Committee (DIDC). In question-and-answer ses sion September 15, they tried to justify DIDC's announcement that morning that its regulations don't permit offering premiums when existing accounts are converted auto matically into all-savers certificates. senator pointed out that it had taken 40 years to build up the nation’s $985billion debt. Thus, it’s ridiculous to say that the President hadn’t solved the econom ic problem in ju s t eight months. Senator Garn also showed his sym pathy for bankers by referring to their non-regulated competitors, such as Merrill Lynch, who protest they’re not in banking. However, they are, he continued. They don’t want regulated financial institutions freed to compete with them. The senator said the GlassSteagall and McFadden acts must be looked at again, and he announced that within a couple of weeks, he was going to introduce a bill just to get dialogue started. There will be hearings on the bill this fall, and he guaranteed de positary institutions will be freed to compete with these other groups. However, he warned that the banks and thrifts must come together and end their inside warfare. He said he doesn’t want each segment of the in dustry to give up defending itself, but everyone should try to compromise on one position that “we can pass.” Although he has long been a foe of interstate banking, the senator said, “We must live in a real world. What is happening is that interstate banking already is occurring.” Again, he re ferred to activities being carried out by firms such as Merrill Lynch. T om orrow ’s Banking M arkets. Us ing this as his theme, Nat S. Rogers, chairman, First City National, Hous ton, and a former ABA president, de scribed the current climate for banks. He pointed to out-of-state and foreign banks moving in; thrift institutions offering checking accounts, credit cards, installment loans and branching Leo Cherne (I.), exec, dir., Research Insti where many banks cannot; finance tute of America, New York City, and con companies getting ATMs; credit un vention speaker, is pictured with Leonard ions paying higher rates than banks can W. Huck, newly elected BMA pres, and and locating conveniently near work e.v.p., Valley Nat'l of Arizona, Phoenix. non-attorney that for a new account, you can get a premium. You can get the money for the account out of your savings account, your back pocket, the glove compartment of your car. That’s all okay. But a little automatic conver sion, and suddenly it’s not okay. “Am I the one who is simplistic or are these damned attorneys creating issues that don’t exist?” Of course, this question brought applause and cheers from the frustrated bankers. Senator Garn had no kind words for another facet of the all-savers — the IR S’ ruling to prohibit mandatory roll over of interim repos into these certifi cates. “Some damn fool at the IRS who doesn’t have anything else to do all day sits there and thinks how can I get my name in the paper and comes up with this thing.” The senator also addressed less vola tile subjects, such as the President’s eco n o m ic-reco v ery program . He pointed out that the program wasn’t even scheduled to start until October 1, yet various groups and individuals were saying it wouldn’t work. The MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis ers; Merrill Lynch’s cash-management account; the money-market-fund ex plosion (it had reached $150 billion at the time of the BMA convention); in surance companies getting into IRA and Keogh accounts; the new Amer ican Express/Shearson combine, as well as the Bache/Prudential. “And our customers,” he said, “are turning to collectibles — antique cars, porcelains. You name it. Mr. Rogers foresees geographic boundaries falling within the banking industry, with both domestic and for eign banks expanding across state lines. He pointed out there are only 500 Fortune 500 companies to go around, and so the next foray for these banks will be the launching of aggres sive programs to reach quality middlemarket companies. He believes these firms will be offered advantages that historically have been reserved for their much larger brethren. In turn, he continued, this will lead regional banks to be defensive in their markets and to seek more protected areas. They will gravitate down to the lower middle-market companies, and some of the money-center banks will be quite active in this market, too. Finally, he said, a few major banks and many new nonbank competitors are invading community banks’ retail markets. The most extensive competi tion, he forecast, will be highly auto mated and intensely price competi tive. “All this suggests,” said Mr. Rogers, “that margins will be narrowed be cause of increased competition. The two benchmarks of success will be de livering quality services economically and putting an emphasis on fee in come. Intelligent costing and pricing are going to be much more necessary than in the past. “These trends will take their toll, Nat S. Rogers (r.), ch., First City Nat'l, Hous ton, and former ABA pres., talks with BMA's incoming treas., Jam es J. Wentling, corporate v .p ./m k t., Fla g sh ip B an ks, Miami, before delivering speech at conven tion. 25 This BMA convention panel w as made up of (I. to r.): Dhan G. Mukerji, pres., Mac Donald Motivational Research Center, Inc., Dayton, O.; T. Joseph Semrod, pres./CEO, United Jersey Banks, Princeton, N. J., and former pres., Liberty Nat'l Corp., Oklaho ma City, and Norman F. de la Chapelle, director/new business development, NCR Corp., Dayton, O. and not every bank will be successful. Advantages of increased size will be more pronounced. It will lead to more mergers — and larger units. No doubt, we re some years away from national banking organizations, entirely free of geographic constraints. But we will, nevertheless, see a significant erosion of the traditional geographic bound aries and substantially larger organiza tions pursuing these expanded mar kets. “Marketers will view the business in segments, and banks will seek market niches.” Banks today, he said, are looking closely at available markets and are asking questions. First, where can they be viable and effective? And second, where can reasonable profits and margins be earned? In other words, they’re segmenting their mar kets, looking for their niches. With few exceptions, according to Mr. Rogers, this process of segmenta tion will leave banks with less than a full arsenal of services. Some, he said, already have concluded that retail banking is a risky business to be in and have curtailed services there. Mr. Rogers also looked at bank cus tom ers, saying that not only have banks’ competitors changed, but so have their customers. The individual customer is better educated and more comfortable with technology. He’s less future-income oriented than was his predecessor. He’s living for now, not leaving idle deposits in commercial banks. Money-market funds, said Mr. Rogers, have given him a taste of mar ket rates, and he’s unlikely to accept Reg Q ceilings in the future. The corporate customer, too, he continued, is smarter. With interest rates at 20% and more, corporations have become adept at managing cash, cash that used to appear in banks as free deposits. “To achieve success in this new 26 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis world,’’ Mr. Rogers counseled, “new marketing techniques — techniques specifically geared to the markets chosen — will have to be created. That’s a major challenge facing every member of this audience.’ Summing up, Mr. Rogers said: “You must help guide the management of your institution to find its niche in the market. You must design specialized programs to reach markets on a costeffective basis. You must participate in a management matrix that will success fully integrate technology, planning, operational and banking skills. “In the new world of banking, your expertise and creativity will be in greater demand than ever.” A B ank s R epu tation . This should be regarded as an asset to be developed, improved and reported on, advised T. Josep h Sem rod, president/C EO , United Jersey Banks, Princeton, and until last spring, president, Liberty National Corp., Oklahoma City. Mr. Semrod said even a bank’s fund ing efforts are affected by its reputa tion. If financial markets have confi dence in an institution, he pointed out, a bank can borrow funds as cheaply as or cheaper than its competition. The lower the cost of funds, the higher the Corp. Marketing Council The BMA formed a corporate marketing council last spring. Its mission, as announced during the convention last month, is to identify and effectively meet the many needs of senior corporate marketing pro fessionals within commercial banks and particularly those with assets of $500 million or more. The first major initiative will be a corporate marketing conference May 16-19 at Innisbrook Resort, Tar pon Springs, Fla. It will cover mar ket segmentation, sales management/training, nonbank competition and differentiation. In addition to bank professionals, speakers will in clude marketing leaders from other businesses, such as IBM, Merrill Lynch and Xerox. In 1982, the BMA Information C en ter’s collection on corporate marketing will be expanded. Chairman of the new council is James J. Smith Jr., vice president/ com m ercial marketing d irector, F irst National, Chicago. Among council m em bers are two other bankers from the Mid-Continent area — Serge Uccetta, vice presi dent, Continental Illinois National, Chicago, and Marshall C. Tyndall Jr ., senior vice president, Texas Commerce Bancshares, Houston. Two BMA convention speakers are shown in action. At I. is Senator Ja ke G arn (R.,Utah), ch., Senate Banking Committee. At r. is Charles E. Lord, acting Comptroller of Currency. earnings and vice versa. In addition to giving banks an edge in financial markets, he continued, reputation can make the difference in consumer marketing. “For customers faced with commodity products of comparable price and quality, a bank’s reputation can break the tie.” Inter nally, he noted, “a bank’s reputation among its em ployees can sustain morale during times of disappointing earnings and minimal profit sharing. Externally, it can make the job of the recruiter easier by making his bank competitive with industries that have more glamour and fewer troubles.” How does a bank turn facts into a reputation? Mr. Semrod outlined strategic activities that marketers are uniquely qualified to carry out: persua sive communications, including corpo rate advocacy, employee communica tions, investor relations and public affairs. L ooking F orw ard. Charles E. Lord, acting Comptroller of the Currency, stepped forward a few years to look at how he believes banking will be at that time. Long before 1990, he believes, all deposits, including transaction accounts, should be paying market rates of interest. “Core deposits” — the touchstone for prudent bank man agement a decade ago — will be all but a meaningless concept. He foresees fewer geographic re strictions — perhaps they may be re moved altogether. He foresees com petition among depository institutions becoming intensified by the progres sive easing of restrictions that mandate product segmentation and specializa tion. By 1990, he continued, differ ences between depository institutions will have blurred to the point where any remaining distinctions between lending and deposit services offered by banks, thrifts and credit unions will be due to market pressures, not statutory (C ontinued on page 76) MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis American Bankers Are Naturally Impressed By H arland’s Healthy Services. H a rla n d , T h e G re at A m e rican C h eck Printer, s m T hirty-Four C o n v e n ie n t Facilities From S e a to S h in in g S ea. HARLAND J O H N H H A R L A N D C O M P A N Y • C H E C K P R IN T E R S P O BO X 105250. ATLAN TA. G A 3 03 48 © H A R LA N D 1981 B U ILD IN G iS&MEN'S bÎÂIown 'mmpMH BOATMENS RAYTOWN BANK, Raytown, MO A G O O D PROFESSIONAL DESIGN SERVICE Architects Design DOES NOT HAVE TO COST MORE! Collaborative, Inc. N .W . Crooked Road AND NEITHER DOES THE BUILDING . . . 5205 Parkville, M O 64152 816/587-9500 As designers of financial institutions we are very much aware of construction ex penses, maintenance and operating budgets, and the constant rise in energy costs. We understand financial institutions and their particular needs, and we can show you how we would answer these questions and many others. 28 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis GD MID-CONTINENT BANKER for October, 1981 New Tax Act Encourages Rehabilitation O f Old Buildings, Historic Structures HE ECONOM IC Recovery Tax Act of 1981 constitutes the largest single tax reduction legislative act history. One of the provisions in the act is an expanded investm ent tax credit for rehabilitating buildings and certified historic structures. This pro vision allows for a direct credit against tax equal to 15% of expenditures to rehabilitate qualified buildings 30 to 39 years old, 20% of expenditures to rehabilitate qualified buildings at least 40 years old, and 25% of expenditures to reh a b ilita te ce rtifie d h isto ric structures.1 Bankers considering the establish ment of a new facility or branch or construction of a new bank building should consider rehabilitation of the existing building or another building in a different location to take advantage of the expanded investment tax credit provision. In order to receive the cred it, q u a lified reh abilitation ex p en d i tures must be incurred with respect to a qu alified reh abilitated buildin g.2 Q u alified R eh abilitation E xpen di tu res. A qualified rehabilitation ex penditure is any amount properly charged to a capital account that is in curred after Decem ber 31, 1981. The expenditure must have a recovery period under the act of 15 years and must be incurred in connection with the reh a b ilita tio n of a qualified building.3 Qualified rehabilitation ex penditures do not include (1) the costs of acquiring any building, (2) any ex penditures attributable to enlarging an existing building, or (3) costs of acquir ing property that already qualifies for investment credit. The taxpayer must elect to use straight-line depreciation for those expenditures on which the rehabilitation credit is claimed and must reduce the depreciable basis of the rehabilitated structure by the amount of the rehabilitation credit, ex cept in the case of a certified historic structure as discussed hereinafter.4 Q ualified R eh abilitated bu ildin g. A qualified rehabilitated building is de fined as any building that was placed in service before the beginning of the re habilitation and which has been sub- T 1. 2. 3. 4. IRC IRC IRC IRC Section Section Section Section 46(a)(2)(F) 48(a)(1)(E) 48(g)(2)A 48(g)(5)(A) By James W. Koeger* Tax Supervisor inPeat, Marwick, Mitchell & Co. St. Louis stantially rehabilitated. In the rehabil itation process, 75% or more of the existing external walls must he re tained as external walls.0 A building will be considered to be substantially rehabilitated only if the qualified rehabilitation expenditures incurred during the prior 24-month period exceed the greater of (1) the adjusted basis of the property, or (2) $ 5 ,0 0 0 . An altern ativ e 60-m onth period can replace the 24-m onth period if the rehabilitation is to be com p leted in phases set forth in architectural plans and specifications completed before the rehabilitation work is commenced.6 In order for the building to qualify, there must exist at least a 30-year period between the date the rehabil itation began and the date the building was first placed in service.' The bank is not required to have owned the build ing throughout this initial 30-year period. Exam ple: In 1982, the bank incurs $500,000 of qualifying rehabilitating expenditures on its 40-year-old build ing that is fully depreciated. The bank will claim a tax credit of $100,000 (20%) and reduce its basis in the rehabilita tion expenses by $100,000. The depre ciable basis is, therefore, $400,000, and is written off over a 15-year life on a straight-line basis. T ransitional Rule. The rehabilita tion credit is not a new concept. The Revenue Act of 1978 provided for a credit of 10% of qualifying expendi tures with a useful life of five years or more on buildings at least 20 years old. 5. IRC Section 48(g)(1)(A) 6. IRC Section 48(g)(1)(C) 7. IRC Section 48(g)(1)(B) *Mr. Koeger works extensively in the bank ing industry and serves many bank clients o f Peat, Marwick, Mitchell iz Co. He is a member o f the American Institute o f Certi fied Public Accountants and the Missouri Society o f Certified Public Accountants and has taught fo r the latter organization and the American Institute o f Banking. MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis This credit did not reduce the depreci able basis of rehabilitation expendi tures. The new act repeals the current 10% rehabilitation credit for expendi tures incurred after D ecem ber 31, 1981, but provides for a transitional rule.8 If physical work on a rehabilita tion is begun prior to January 1, 1982, on a building that meets the old 20year rule but does not meet the new 30-year rule, the current 10% credit will apply to expenditures on the proj ect including those incurred after January 1, 1982. Therefore, if a planned rehabilita tion of the bank’s building will not meet the new act’s requirement of a period of 30 or more years since the building was placed in service, or the requirement of a substantial rehabil itation, the bank should consider accelerating the rehabilitation project into 1981 and com m encing the rehabilitation prior to January 1, 1982, in order to take advantage of the cur rent 10% credit. Other incentives to qualify under the current credit are that the expendi tures can be depreciated on an acceler ated method instead of the straightline method and the basis in the re habilitation is not reduced by the amount of the credit. C om p on en t D e p r e c ia tio n . Under old law, a bank would be able to accelerate depreciation deductions on a large remodeling or building pro gram by using component deprecia tion. Taxpayers were allowed to segre gate the total cost of remodeling or new construction into various ele ments such as structure, heating and air conditioning, plumbing, wiring, e tc., and assign separate useful lives to each elem ent. Shorter useful lives than those normally assigned to a building would be assigned to some com ponents resu ltin g in a faster write-off for construction costs. However, under the Accelerated Cost Recovery System provisions in the act, all property acquired is assigned to one of five classes of prop erty. The useful lives and depreciation methods are predetermined for each class of property except that taxpayers may elect to use the straight-line 8. Economic Recovery Tax Act of 1981, Section 212(e)(2) 29 method instead of the accelerated method for each class. As the act estab lished a 15-year useful life for most real property, taxpayers are no longer able to use component depreciation. The only costs that need to be segre gated are those that would be assigned to one of the other classes, such as the five-year class for tangible depreciable property. Draperies, carpeting and movable partitions are examples of property that must be assigned to the five-year class. These items qualify for regular investment-tax credit and do not qualify for rehabilitation credit. All other rehabilitation costs probably would be assigned to the 15-year re covery class and would meet that re quirement for qualifying rehabilitation expenditures. C ertified H istoric Structure. A cer tified rehabilitation of a certified his toric structure qualifies for a 25% cred- it and no reduction is required to the basis for the credit on such structures. In order to qualify for this 25% credit, the Secretary of the Interior must cer tify to the Secretary of the Treasury that the rehabilitation of the certified historic structure is consistent with the historic character of such property and the district in which such property is located.9 The term “certified historic struc ture” means any building which is listed in the National Register or is located in a registered historic district and is certified by the Secretary of the Interior as being of historic signifi cance to the historic district.10 It nor mally is not difficult to qualify for certi fication and listing in the National Reg ister, but the process does take time. If a stru ctu re has any h isto ric or architectural significance, it usually will qualify. A bank building was re cently added to the register because it was once robbed by Bonnie and Clyde! The act repealed both the special 60-month amortization provision and the special rule perm itting use of accelerated methods of depreciation for substantially rehabilitated certified historic structures.11 It also repealed the present rule requiring use of straight-line cost recovery over the useful life of a building placed in ser vice at the site of a demolished or sub stantially altered certified historic structure.12 Thus, cost recovery rules under the act will apply to a building that is constructed or reconstructed at the site where a historic structure was demolished or altered. (C ontinued on page 72) 11. Economic Recovery Tax Act of 1981, Section 212(d) 9. IRC Section 48(g)(2)(C) 10. IRC Section 48(g)(3)(A) 12. Ibid. Rehabbed Buildings Can Be Show places! IN A N C IA L in stitu tion s have ern structure. The building, which is been taking advantage of rehabil the original home of American Nation itating old structures to house their al, St. Joseph, is ideally located on St. quarters for some time, even without Joseph s new pedestrian mall. The the new tax advantage that becomes building is listed in the National Regis effective January 1, 1982 (see adjoining ter of Historic Places and dates from article). 1889. The exterior bears reminders of First Federal Savings & Loan, St. the original occupant in the form of two Joseph, Mo., took over the old Ger shields over the main entrance — one man American Bank building in 1974 depicts an American eagle and the and rehabilitated it to make it a modother an imperial German eagle. Style F LEFT: First Federal Savings & Loan, St. Jo se p h , Mo. BE LOW: V a lle y N a tional, Des Moines, la. 30 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis of the structure is Richardson Ro manesque, in honor of its designer, Henry Hobson Richardson. The rehabilitated structure of Valley National, Des Moines, la., has pre served what is termed one of the finest examples of art-deco design in the Midwest. The bank built the structure in 1932 and was considering moving out when it was realized that the build ing’s prime location and distinctive ness warranted a rehab job, which was completed in 1977. The building has since been added to the National Reg ister of Historic Places. The exterior is Indiana limestone and the three-storytall main entrance and first story are of polished black granite. The main bank ing room contains four massive chan deliers and features windows 22 feet in height. These institutions have proved that a satisfying blend of the old with the new is not only possible, but desirable under the right conditions • • MID-CONTINENT BANKER for October, 1981 In today’s banking environment, bankers’ heads are filled with thoughts and questions about com peting for those most valuable commodities, “retail or commercial banking customers.” A s a Central Bank correspondent or potential correspondent, you can rely on the specialized talents and expertise available from our $2.1 billion corporation. Our brains are our experts. Throughout the year Central’s correspondent team provides semi nars on consumer and commercial lending, investments and executive management. Even seminars on specialized topics and services such as Individual Retirement Accounts and compliance survival. T hese seminars are conducted by recognized specialists and are based upon practical applica tion. You learn from experts. More importantly, you enter into idea exchanges with bankers from all over the southeast. So, pick our brains. You’ll find them full of information. Information that can help you become the most innovative, full service bank in your area. Call us and let us put your mind at ease. In Alabama: 1-800-292-8534 ext. 3330 In the Southeast: 1-800-633-6573 ext. 3330 CENTRAL BANK Member FDIC CORRESPONDENT SEMINARS. ANOTHERGOODREASONTORANKATCENTRAL MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis 31 Anti-Holding Company Resolution Adopted by Kentucky Bankers By RALPH B. COX, Publisher HE ISSU E of banking structure flared briefly last month at the annual Kentucky Bankers Association convention in Louisville. The flare was extinguished — for the moment — as bankers supported a resolution that put the KBA on record “as opposing any bill that might be introduced in the (state’s) next General Assembly to per mit banks to cross county lines.” There is little doubt, however, that the flame is still smoldering and could easily flare anew when the state’s General Assembly convenes in Janu NEW KBA OFFICERS — President Allan S. Hanks, pres., Anderson Nat'l, Lawrenceburg; President-Elect F. C. Ke iser, ch./pres., Farmers Deposit, ary, 1982. Eminence; and Treasurer Berks Brown, e ,v.p./cash., Southern Deposit, RusIt has been generally anticipated — sellville. and also somewhat encouraged by Kentucky’s Governor John Y. Brown Jr. — that a bill would be introduced in 1982 to permit multi-bank HCs in bankers at a breakfast session. He lier in the summer that Kentucky Kentucky. Currently, Kentucky oper announced that bankers should not ex banking laws should be examined be ates under a county-wide branching pect any movement” from his admin cause of the increased competition law that prohibits the crossing of state istration on the controversial issue. from such firms as Merrill Lynch, lines and also prohibits formation of Nonetheless, he said, he remained Sears, Roebuck and others. multi-bank HCs. very strong for statewide banking.” Although the governor, in his break Kentucky Governor Brown spoke to Governor Brown had suggested ear- fast speech to some 1,000 bankers, seemed to be backing down on his ear lier announced position of pushing hard for banking-law change, he did urge bankers to have “vision” toward the future. Apparently, he still expects “recom m endations” on multi-bank legislation from some sources in the state, but the legislation, in view of the KBA position, could have an uphill fight. Shortly after the governor spoke, bankers met in their final convention session and adopted a resolution from the floor putting the KBA on record as opposing multi-bank HCs. Although the wording of the resolution was questionable to some bankers — it Convention speaker Margaret L. Egginton, FDIC, Washington, D. C.; said, for example, that the association Willis G. Moremen, e.v.p., KBA; Joe Stacy, outgoing KBA pres., and speaker Harry Gatton, retired director, North Carolina Bankers Asso opposes legislation that “would permit ciation. banks to cross countv lines to establish 32 MID-CONTINENT BANKER for October, 1981 T https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis new branch offices” — the intent of the resolution was to thwart multi-bank HCs. This resolution was introduced from the floor by W. R. Smith, chairman, Bank of Hindman, a bank of about $25 million in assets. Mr. Smith apparent ly did not wish to submit his resolution through the normal channels of the convention committee, preferring in stead to present it from the floor. KBA president Joe Stacy graciously recognized Mr. Smith, called for a voice vote (twice) and then announced the resolution had carried. It was ob vious that the convention was not unanimous, but those voting for the tucky banks. Kentucky bankers argued that such a policy would work against the state’s economy because those funds would not be loaned to local business and if the governor chose that course of action, it actually would work against his desire for a better business climate in the state. G overnor Brown stated at the breakfast meeting that he would be willing to discuss a regional rate that would be lower than that offered by New York or Chicago banks, but the wouldn’t say how much of a lower rate would be acceptable. Several hours la ter, at their business session, Ken tucky bankers passed another resolu- Convention speaker Angelo R. Bianchi, pres., Conference of State Bank Supervisors, is flanked by W illiam G. Grannan, administrative v.p., KBA; and W illis G. Moremen, e.v.p., KBA. David Holland, e.v.p., Citizens Bank, Hickman; Martha Layne Collins, lieutenant governor of Kentucky; and Pauline Crump, Trigg County Farmers Bank, Cadiz. J. W. (Billy Joe) Phelps, pres., Liberty Nat'l, Louisville, accepts Community Service Award from F. Harrison Poole, v.p./treas., Philip Morris, Inc. ¡r c g n s n È n S resolution made more noise than those opposing it and they carried the day — at least for the moment. G overnor Brown also has been somewhat critical of bankers for their reluctance to pay higher rates for the state’s surplus funds. Currently, Ken tucky banks now pay 25 to 100 basis points less than so called moneycenter banks in New York, Chicago, etc. Earlier in the summer, Governor Brown had intimated that in order to earn the maximum for Kentucky sur plus funds, he would entertain bids from out-of-state banks as well as Ken- tion, which recommended that the state’s “General Assembly recognize fully the benefits derived from a wide distribution of state funds in banks throughout the state when considering any proposals for change in state in vestm ent policies.” The resolution obviously was aimed at the governor’s implications that state funds could be invested in out-of-state banks. Kentucky bankers also adopted one other resolution that was especially pleasing to State Banking Commis sioner Randall Attkisson. The KBA recommended that statutory changes MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis were necessary to ensure that fees col lected by the department of banking (from state banks) be used exclusively to fund the department and to improve the quality of examinations. The res olution also recommended that the commissioner of banking be given greater authority to determine person nel salaries. Resolutions Chairman Ralph E. Buchanan, chairman and president, Bowling Green Bank, stated that fees collected from state banks currently are commingled with other state funds and “could be used for other purposes than that of funding the state banking department. There was no indication, he said, that this actually was being done, but the resolutions committee felt that some statutory changes were necessary to insure that all funds be used properly for the state banking de partment. Another resolution adopted by the KBA asked for “action” by Congress and the Kentucky General Assembly “to deregulate lending rates to provide lenders the flexibility needed to re spond to credit needs of borrowers at rates consistent with the cost of money as determined by the market. Dereg ulation of deposit rates,” the resolution stated, “must be matched with dereg ulation of lending rates. ” One of the convention’s featured speakers, Angelo R. Bianchi, presi dent, Conference of State Bank Super visors, was warmly received by Ken tucky bankers as he voiced strong sup port for the dual-banking system and also for a sharp attack on “all those” who propose that interstate banking would prom ote more com petition among banks and thus be a better sys tem for the nation. Actually, it is the banking monopolists, charged Mr. Bianchi, who attack the McFadden 33 and Douglas acts as bein g a n ti competitive. These statutes are not anti-competitive, said Mr. Bianchi, but they are anti-monopolistic. Mr. Bianchi also expressed concern that bankers are “lackadaisical” about the dual-banking system and take it for granted. The dual system, he said is a unique structure — a partnership be tween the states and the federal gov ernment where the federal govern ment is not totally dominant. Bankers sometimes take this system for granted and because of this, he said, “we could lose the sy stem .” To com bat this lethargy, stated Mr. Bianchi, commis sioner of banking in New Jersey, the C SBS has developed an expanded communications program designed to remind bankers that the dual-banking concept provides checks and balances within the system as a defense against monopoly in banking and in bank su pervision. Mr. Bianchi was especially tough on proponents of in terstate banking. What do they mean, he asked, by their terminology of interstate banking? Does it mean interstate ownership? If it does, he said, we already have inter state banking because we have Edge Act corporations, loan production offices, interstate lending, correspon dent banking, etc. What it doesn’t permit at this time, he stated, is the “interstate acquisition of deposits!” The present system, he argued, “keeps the money in your state for your depositors. ” If interstate banking does become a reality, he said, then more and more deposits will be drained toward the major moneycenter banks and loaned to foreign countries and/or major corporations. Mr. Bianchi also had a word about money-market funds. They should be regulated, he charged, because they “take money out of your state and in vest it in Eurodollars or in countries like Zaire.” The funds, he said, should be required to meet the same regula tions as financial institutions. ABA President Lee E. Gunderson also expressed concern about moneymarket funds and stated that the ABA was committed to a policy of achieving some fair means of competition with banking’s non-regulated type of com petitor. Banking’s competitors used to be one another, he said, but now we have Sears, Roebuck, Merrill Lynch and many others. Mr. Gunderson indi cated the ABA would never cease to fight for some means of “equality ” with these newer competitors. Mr. Gunderson, president, Bank of Osceola, Wis., also commented on the issue of interstate banking. The ABA ABA Ag Conference Set HE IMPACT of banking dereg ulation, increased competition, high volatile interest rates, farm com modity outlooks and new farm pro gram d irection s under P resid en t Reagan’s Administration will be key discussion topics for bankers planning to attend the ABA’s 1981 National A gricultural B ankers C o n feren ce N ovem ber 8-11 at the Sheraton Washington (D.C.) Hotel. For the first time in the 30-year his tory of the conference, ag bankers will meet in the nation’s capital to discuss the issues identified by the conference them e, “ F in an cin g A m erica’s Strength.” The conference format will be struc tured around a series of general ses sions and workshops that will focus on understanding the national lead ership, coping with near-term farm in come problems and the more favorable long-term outlook and adjusting to a new banking environment. Keynote speaker for the opening general session will be Llewellyn Jen kins, vice chairman, Manufacturers Hanover Trust, New York, who will be T 34 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis ABA president at the time of the con ference. Other speakers at the opening session will include Conference Chair man W. D. (Bud) Wilier, executive vice president, Decorah (la.) State, and Gerald M. Lowrie, executive director, ABA government relations group. A farm-policy panel of government ag officials will be moderated by Orion Sam uelson, agricultural broadcast spokesperson and vice president/farm service director, WGN Continental Broadcasting, Chicago. A general session on the second day of the conference will feature a farm commodity international trade outlook presentation and a general agricultural outlook panel of speakers who will cov er topics that include the general eco nomic outlook and the outlook on livestock and feed/food grains. The final session will feature an ac tivities report on the ABA agricultural bankers division and a presentation by Frank Naylor, under secretary for small community and rural develop ment for the Department of Agricul ture. • • policy continues to support both the Douglas and McFadden acts and has not deviated from the original intent of these laws. “We continue to talk about it in our leadership conferences,” he said, “but that doesn’t mean we (the ABA) advocate change.” ABA policy is established by its members through the leadership con ference. Those who go to the lead ership conference, letters from bank members, grassroots opinion deter mine whether change will or will not come in the ABA’s policy toward the Douglas and McFadden acts. At the moment, there is no ground swell in congress nor among ABA members to change the Douglas and McFadden acts, said Mr. Gunderson. At one of their sessions, Kentucky bankers elected the following new officers to serve for the coming year: As president, they named Allan S. Hanks, president, Anderson National, Lawrenceburg, to succeed Joe Stacy, chairman, Bank of the Mountains, West Liberty. As president elect, they named F. C. K eiser, chairman/president, Farmers Deposit Bank, Em inence; and as treasurer, Berks Brown, execu tive vice president/cashier, Southern Deposit Bank, Russellville. The KBA also named three new directors: Arch M ainous J r ., p resid en t, Citizens Union National, Lexington; J. W. C arey, p re sid en t, Union N ational, B arb o u rv ille; and J. P. Cooney, executive vice president, Bank of Maysville. Kentucky ABA members elected Robert E. Sutherland a member of the ABA governing council. Mr. Suther land is president, Wilson & Muir Bank, Bardstown. One annual event of growing in terest to Kentucky bankers is a Com munity Service Award presented by the Philip Morris tobacco company. Banks are nominated for their work in effective community programs, and a winner is selected from among several nominees. This year’s w inner was L ib erty National, Louisville, for a program that united art and education groups in providing events ranging from a mask art exhibition to a “mask and music b allet.” The bank received $1,000. O th er nom inees w ere: Peoples Bank of B erea; Citizens National, Bowling G reen ; C itizen s Bank, Glasgow; United Am erican Bank, Somerset; and Citizens Deposit Bank, Vanceburg. • • MID-CONTINENT BANKER for October, 1981 Mosler invents the drive-in system, again. Easy for your customers. Captive where it helps most, free where it works best. The new Mosler CF 1000™ Remote Transaction System fea tures a fixed, captive carrier at the customer unit— where captive is most convenient. And a remov able, free carrier at the teller sta tion— where free is most efficient. There’s no other drive-in system like it. The CF 1000 com bines the engineering excellence, practical experience and on-line performance you’ve come to expect from Mosler in the 25 years since we invented financial drive-in service. Now our CF 1000 offers you the best features of captive and free drive-in systems at a price that’s remarkably affordable for such a remarkably advanced design. Your drive-in customer places the transaction in the open waiting carrier, pushes a button to send. The Mosler CF 1000 makes it that quick, that simple. The carrier is captive, to eliminate handling. Horizontal, making it easier to see into and reach into. Round, with big capacity for checks, currency, coins. Your customers like the hori zontal presentation in Mosler freecarrier systems. They’ll like hori zontal in our CF 1000, too. Easy for your tellers. At the teller station, the CF 1000 carrier becomes free for easy handling by your teller. There’s no fumbling around under the counter, no worry about leaving something behind in the carrier, no risk of mixing transac tions together. Loose coins trouble a con ventional captive carrier, but they’re no problem for CF 1000. Neither is dispatching transac tions to the right lane. Your teller just drops the color-coded carrier into the matching color-coded terminal. If you’re planning to expand or improve your drive-in facilities, you have something new to plan around. Write Mosler, 1561 Grand Boulevard, Hamilton, OH, 45012, Dept. CF-81 for free CF 1000 literature. T H E C A P T IV E /F R E E R E M O T E T R A N S A C T IO N S Y S T E M . Mosler An Am erican-Standard Company Hamilton, Ohio 45012 Where quality products are the product of quality people. MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis 35 Bank Builder Survey - What Bankers Want From Builders: Facilities Enabling Them to Compete Tougher Competition Among Major Concerns O U G H E R com petitive situ ations, changing consumer life styles, growing a ccep tan ce of technological innovations and in creasing availability of alternative financial services are creating pres sure for more effective banking fa cilities, says Frank Bottini, market ing manager for Bank Building Corp., St. Louis. “The risks involved in making a building decision have increased with deregulation, so it’s essential to carefully evaluate the alterna tives before making commitments,” he says. A clear statem ent of a bank’s strategy and marketing goals is im portant input prior to any discus sion of design. Professional assist ance is valuable in analyzing market competition and evaluating alterna tive locations. Today, many bankers are show ing considerable interest in mod ernizing and expanding main offices, Mr. Bottini says. Such re modeling can pay big dividends if properly planned. But it rarely is simple. It pays to obtain expert pre liminary analysis of a specific situa tion as well as current and projected requirements before making any decision. Changing state regulations on what constitutes a facility, coupled with liberalized branching provi sions in other states, are undoubted ly increasing the total number of manned and unmanned locations, Mr. Bottini says. Consumer de mand for greater convenience as well as the individual banker’s de sire to increase market coverage are pushing this expansion. The cost of T 36 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis low-transaction manned facilities has become a drain on earnings for some banks in some parts of the country and it illustrates the ne cessity of careful planning. Mr. Bottini points out that the Economic Recovery Tax Act of 1981 contains two incentives for building and/or remodeling financial facili ties. The Accelerated Cost Recovery System (ACRS) creates a 15-year write-off period and a 175% declin ing-balance depreciation rate for most depreciable real estate. This allows a much faster recovery of in vestment in physical facilities than under previous law. Secondly, he says, buildings that are substantially rehabilitated yet retain 75% of their existing external (C ontinued on page 42) Reducing Number of People Vital to Bank Operation O D A Y’S bankers want and need the following characteris tics in terms of design and function to serve customers better at home offices, branches and facilities, according to Wally Geoghegan, vice president, Bunce Corp., St. Louis: • Functional space planning to facilitate efficient use of equipment and personnel. • Good looking bank quarters that will attract new customers. • F lexib ility to accom m odate potential operational changes or ex pansion. • Exceptional value for their ex penditure. Mr. G eoghegan sees more routine banking transactions taking place at facilities or remote loca- T tions due to the convenience factor. Therefore, he says, banks will need more facilities or remote loca tions, many of which will be of mod est size. However, he adds, there appears to be a strong preference for a home office of adequate size and stature to represent the institu tion where senior banking officers can interact with their major com mercial, retail and trust customers. In discussing the justification of the loss of immediate income from a banker’s investment dollar by in vesting in bricks and mortar for the long term, Mr. Geoghegan says the long-term vs. short-term considera tion of the investment dollar always is the entrepreneural consideration in any new business venture. A banker must believe that his build ing project is a well considered, creative investment in the institu tion’s future, one that will serve his bank functionally in the present and will attract new customers, adding to the bank’s growth. The banker is, finally, making a statement about the future in choosing to build. When asked how a banker can best determine how much space he needs for a new p ro je ct, Mr. Geoghegan replies: “To build a new bank building to satisfy only current needs is short-sighted and ensures that the new building will be obso lete long before its life cycle. Pro jecting long-term space needs is dif ficult to accomplish. Thus, often it is done by gross space allocation for future use. This usually is a waste of money and will cause problems in the future. A good space projection process differentiates between de partm ents and is based on the bank s own history and operational practices. “It deals with the difficult issues (C ontinued on page 42) MID-CONTINENT BANKER for October, 1981 All the Country’s here in the Mid-South. Steelcase, K noll International, H erm an M iller . . . all the best are as close as your telephone and A rrow Business Services, just down the road in M em phis. You don't have to go to New York, Chicago or the W est C oast to give your bank the benefit of the m ost m odern and space-efficient concepts in office design. W e have them all, expertly displayed and in inventory in our huge M em phis show room and warehouse. A s a bonus, the professional design consultants on our staff specialize in bank facilities. O ur totally self-contained m odular units can help you m axim ize space utilization and flexibility while achieving a bright, open atmosphere in your entire bank. Unlike adding or m oving walls, the cost of m odular units can give you additional advantages such as investm ent tax credits for capital equipment, and provide you w ith office space that changes easily when your needs do. W e'll be happy to send you inform ation on m odular systems or visit with you personally. BUSINESS SEfA'CES INC So give us a call or visit our show room . an affiliate of Memphis Bank & Trust Let us show you w hat Arrow’ Business Services 3C50 Millbranch, Memphis,Tennessee 33116 can do for you and your bank, no further 901/345-9861 away than here in M em phis. /tRRCW MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis This 1958 building doesn't look or act its age. Inside and out, both the form and function of this bank were recently updated by Bank Building Corporation. Decades of success and growth had committed Citizens National Bank to their established location, and they'd outgrown their building in the process. Total redesign was needed. Both inside and outside wall surfaces were removed and replaced. Floor area was doubled. In the process of becoming a more use-filled building, the new Citizens has made a strong visual impact on its community. This project was completed on https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis Bank Building Corporation budget and on time, with minimum inconvenience to customers and employees. Which comes with practice: since 1913, Bank Building Corporation has completed over 8000 projects—many of them remodeling assignments. Wfe know that some older buildings are right for remodeling, while others are not. And we've learned to know the differences between them. Before your need to remodel or build becomes acute, please call Tom Spalding at 314/647-3800. Let’s become acquainted and share more information. Ask us to show you a new beginning or two. ^ ^ 1 1130 Hampton Avenue St Louis, Missouri 63139 Performance According to Plan. Builder Survey (Con't) On the Cover A selection of recent bank building projects in the Mid-Continent area include Boatmen s Raytown (Mo.) Bank (top photo), a project of architects Design Collaborative, Parkville, Mo.; National Bank of Commerce, Lincoln, Neb., (2nd from top), a project of Bank Building Corp., St. Louis; First Security National, Alexandria, La. (3rd from top, on left), built by HBE Bank Facilities, St. Louis; McPherson (Kan.) Bank (3rd from top, on right), a project of Cawthon Building Systems, De Soto, Tex.; and United Missouri Bank, Kirkwood, Mo. (bottom photo), a project of Bunce Corp., St. Louis. Few Dramatic Changes Occurring in Designs RE ANY dram atic changes occurring in bank design — changes that could be related to EFTS, ATMs, bulk filing, trunca tion or other services that might be on the horizon in the next decade? Not really — at least for moderate size banks in the Midwest, accord ing to Robert R. Keyes, executive vice president of H BE Bank Facili ties, St. Louis. It is true, he stated when interviewed recently by this publication, that designs and lay outs must have enough flexibility in order to anticipate changes that might occur in bank services. As one example, Donald R. Flott, financial service consultant for H BE Bank F acilities, cited the ATM. Many states in the Midwest have restrictive branching laws that severely restrict a bank’s ability to capitalize on the use of ATMs. Although most banks are not actual ly installing ATMs, almost every new build ing is d esigned to accommodate one at a later date. The same would hold true, Mr. Flott said, for any other department or service that might be added by a bank after a building program is completed. In states with more liberal bran ching laws, banks are finding great er use of ATMs, free-standing facil ities and often smaller branches, but there seems to be no big tren d in this direction in the Midwest, primarily because of regulatory re straints. Thus, when asked if bank home offices might decrease in size in those states where banks a re adding more facilities, Mr. Keys said he did not foresee such a development. A T h ere has b een some talk, he admitted, that banks might build smaller home offices, but he com pared that somewhat to the predic tions of the ch eck less society. “There’s been a lot of talk about the checkless society but it isn’t here yet! The trend to more customer services creates a demand for more support personnel, more staff func tions and m ore m anagers that generally are located in the home office,” Mr. Keys said. Banking practices vary consider ably from state to state, depending on regu lations and m arket. In general, midwestern area banks tend to be smaller units or operate under limited branching laws. With this banking environment, he said, traditional operation and building concepts are prevalent. (C ontinued on page 42) ATMs to Revolutionize Bank Building Concepts LD BANK building patterns are o b so lete, says Bob Crumpton, vice president/marketing, in the financial division at Cawthon Buildings Systems, De Soto, Tex. “We re in a different world — a different m ark et,” he says. He points out recent happenings that have brought this different world into being: • The playing field has been leveled. Commercial banks, thrifts and credit unions will offer essen tially the same services. This will result in smaller and more numer ous branches. “ In the few rem aining u n it banking states, pressure will inten sify for bank branching in order to meet competition from thrifts and O MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis credit unions,” Mr. Crumpton says. “It will be increasingly hard for those who oppose branching to hold out. Competitive economics can force the issue. “Thus this ‘dam’ will break, branches will spring up and new home office buildings will be smal ler.” • More free-standing ATM facili ties will be installed in prime loca tions such as shopping centers and other popular places, Mr. Crump ton says. These facilities will be the branches of the future. Such loca tions generate the most activity be cause they are popular with custom ers. Given the choice, customers will use ATMs over manned facili ties by a more than three-to-one margin. Traffic will be drained from bank lobbies and congested drivein lanes, he adds. ATMs mean more profit for banks — as ATM transac tions increase, their cost drops dra matically, which translates into more profit. • More ATM sharing is develop ing, Mr. Crumpton says. City net works will become regional and re gional netw orks will becom e statewide and national in scope. More free-standing ATMs will be needed by these expanding net works. • Pressure will intensify for in trastate branching. • Treasury S e creta ry Regan plans to review and “improve” the total financial field (banks, thrifts and credit unions) toward an im proved and more responsive ser vice for the customer. Such a move by the secretary will mean change. Whether this means buildings will be smaller or other wise different — and in what way — it’s difficult to determine now, but such a move will create change. (C ontinued on page 42) 39 Builder Survey (don't) BankBuildings of Today Provide Glimpses of Future Bankers Want Convenience Combined With Security ANKERS are concerned with placing an emphasis on cus tom er service and the ease of obtaining such service at the home office, says Homer L. Williams of Architects Design Collaborative, Parkville, Mo. A pleasant, modern esthetically pleasing design is important and use of the most efficient equipment, combined with a security minded building and fixture plan is re quired. To project this security and, at the same time, allow for ease in banking operations w hile im plementing a design with energy saving mechanical systems is para mount, he says, and it always must be done within a desired budget limit. A bank branch office has its par ticular requirements: The car often is more the customer than the per son is, he says. Site planning that allows for ease in getting the cus tomer’s vehicle to the teller is im portant. Also important is a plan that will allow flexibility for growth. Efficient expansion can be done only with good master planning, especially when it comes to the vault, future drive-up lanes or allowance for future equipment in interior working spaces. Today’s banker expects a profes sional consultant or architect to be able to assist him at the outset, Mr. Williams says. Valuable input rela tive to site selection can be made by the consultant. His office recently serviced a client who asked for pre liminary design work for an expansion/renovation project. After much con sid eration , supported by B 40 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis graphic planning, it was mutually decided that an entirely new facility should be constructed at a location different from the one previously selected rather than undertake an expansion project at the original site. The reverse has been the case on other jobs. Energy is a major topic when planning a bank project, he says, and the use of simple low-cost, but efficient, planning can result in low er operating costs. The age of the all-glass curtain-wall building has passed. Active solar systems may be cost efficient in time, he says, but passive systems are being used effi ciently now. As a designer of banks, Mr. W il liams says, he sees some move to smaller facilities because of ATM (C ontinued on page 42) there seems to be a large demand for ATM locations and small facili ties. Banks are locating these facili ties in grocery stores, shopping cen ters, nursing homes, etc. These facilities, however, don’t seem to be lessening the demand for a fullservice operation where the market area indicates full service is needed. Banks seem to be continuing to build full-service branches. “In the 21 years I have been with Mosler’s planning department, the number of main offices and branch es we have planned for banks throughout the U. S. has remained pretty consistent at around 320 a year,” Mr. Clybourn says. Projecting into the future, Mr. Clybourn says that manned branch es will continue to be in the picture until the state of the art progresses to the point that a full-service un manned facility is feasible. “Over the years,” he says, “we Functional Space Planning have seen state regulations change Key to Efficient Operation from allowing only a drive-up facil ity to allowing a full-service branch. In these instances, banks build fullu n c t i o n a l i s m and effi service branches wherever the mar ciency are paramount among the needs of bankers desiring toket seems capable of supporting them. In states where county-wide serve customers better at all types branching laws have been changed of installations, says Jim Clybourn, to contiguous-county banking, most manager, facilities planning depart banks embark on programs of enter ment at Mosler, Hamilton, O. ing into competition in the con “Bankers are interested in reduc tiguous counties.” ing the number of people required These days, he says, there is a lot to maintain any of their installa of talk of interstate banking and, if tions, be they home offices, bran laws are changed to permit this type ches or facilities,’’ Mr. Clybourn of operation, many bankers will en says. “ By properly working out ter into this competition with fullspace requirements, interdepart service facilities. mental relationships, bank person nel traffic flow and work flow, the “W hile we have watched the growth of ATM networks, drive-in bank can minimize the space re facilities and small manned facilities quired and maximize the efficiency of the operation to make the facility in shopping centers and stores, we also see the continued growth of function at a profit. full-service branches.” • • At the present time, he says, F MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis Tougher Competition (C ontinued fr o m p age 36) walls can qualify for a new tax credit. The credit is 20% for com m ercial buildings at least 40 years old, 15% for those at least 30 but less than 40 years old and 25% for qualified historic structures. This tax credit is in lieu of the previous 10% investment tax cred it on rehabilitated buildings (at least 20 years old) that expires this December. The new rehabilitation tax credit, cou pled with the faster cost-recovery sys tem, should make remodeling even more attractive to many banks. Owners of buildings more than 20 but less than 30 years of age still can qualify for the 10% rehabilitation under a transitional provision if physi cal work is started before the end of 1981, he says. • • Reducing Number (C ontinued fr o m p age 36) of change in competition, marketing, regulation and technology. Despite the difficulty of the process, it is possi ble to come up with useful projections on which planning decisions can be made. “Bankers tend to approximate space needs in relationship to growth of foot ings, deposit base, loan volume or numbers of employees. This is highly inaccurate and not suitable for detailed planning. Computerized projection systems lack the ability to interject judgment into the projection process and result in standardized projections. “The process of space projection cannot be treated simply as a numeri cal projection, but must combine judg ment, experience and understanding of the industry as well as the bank’s own plans. • • merger of three S&Ls in widely sepa rated states. • Girard Bank, Philadelphia, has expanded its ATM “fleet in five years from five off-line units to 168 on-line units. • Shawmut Bank, Boston , has opened an unmanned personal bank ing center. The center’s previous three manned teller stations now are re placed by two ATMs operating 24 hours a day, seven days a week. • Visa USA has announced that members can use the firm’s comput erized authorization and billing system to interconnect local proprietary and regional non-Visa shared ATM net works. Visa card holders will be able to withdraw funds wherever an agree ment has been worked out. The poten tial exists for a national switch. • Master Card expects to have a national ATM interchange capability this year. • American Express has its express cash program that enables gold card holders to get cash from ATMs in ma jor cities. “It’s our considered opinion that if all bankers knew the cost of their overthe-counter and drive-in transactions — using live tellers — the move to ATMs and the promotion of ATM ser vice would be accelerated. For those bankers who have seen the light, it’s not a question of getting into the pro gram, but one of going in all-out. The primary problem becomes one of find ing choice locations and pinning them down. “Rarely has a new-customer banking service emerged that offers so much satisfaction to bank customers while at the same time improving bottom-line figures and reducing personnel prob lems of banks. ATMs are the competi tive edge,” Mr. Crumpton says. • • Bankers Want Convenience (C ontinued fr o m page 40) ATMs to Revolutionize (C ontinued fr o m page 39) Mr. Crumpton points out the fol lowing instances of change that “are happening almost too fast to keep up with.” • The Federal Home Loan Bank Board (FH LBB) has authorized feder ally chartered S&Ls to establish ATMs and other kinds of remote services on an intrastate basis. • The F H L B B has approved a 42 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis locations, but, for the most part, his clients are staying with previously accepted spatial considerations. Some even are thinking bigger because of future eq u ip m en t and p erson n el needs. Mr. Williams says he and his firm are interested in establishing a council or organization of bank designers that would provide mutual input and assist ance in seeking answers to banking facility questions. Such a group could share the expertise of its members in exploring ways to minimize energy consumption, reduce initial construc tion costs and maintenance or operat ing budgets. • • Few Dramatic Changes (Continued from page 39) In many cases, said Mr. Keys, banks are de-emphasizing the old “openplatform” idea. Space must be pro vided on the main banking floor, of course, for proper customer contact, but there is a trend toward more priva cy in all types of banking transactions that has led to creation of more confer ence rooms and/or private offices. Mr. Keyes also noted that many open areas of banking today are not partitioned off permanently. Movable walls are set up that do not reach the ceiling. These walls can be adjusted as departments grow or contract. But, in all cases, employee privacy provides better working conditions and leads to greater productivity on the part of em ployees. There also is a definite trend for greater employee comforts and bank ers rarely consider a modernization or building program that does not include upgraded em ployee lounges, em ployee lunch rooms complete with dishwashers and limited cooking fa cilities. It is obvious, he said, that bank management considers a happy em ployee to be more productive and these facilities are no longer consid ered frills but necessary and vital to the function of the bank. Energy saving, too, is a usual con sideration today in any building pro gram. The techniques and materials are available, said Mr. Keyes, to pro vide bankers with much more efficient buildings than might have been the case several years ago. As a matter of fact, these tools were available several years ago but since energy was cheap, not as much consideration was given to energy conservation. Probably, he said, we ll see fewer glass-enclosed buildings in the future. Commenting on drive-up facilities, Mr. Keyes indicated that bankers were continuing to emphasize the need — in fact, an increasing need — for a greater number of drive-up facilities. Where a bank formerly was served by one or two lanes, it is now recognizing the need for a third, fourth or even a fifth lane. Drive-up facilities of eight or 10 lanes are becoming common in some areas. But banks also, he said, are concerned about the productivity (C ontinued on page 47) MID-CONTINENT BANKER for October, 1981 S O L U T IO N S Construction and remodeling problems require creative, competent solutions. https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis The Bunce Corporation. Providing solutions to complex construction problems through creative planning, design and construction management techniques. The Bunce Corporation RS St. Louis/Dallas/Kansas City/Tulsa/Chicago BUNCE Study by Outside Firm Helps Bank Decide Size, Location of New Home W HEN management of a bank realizes it’s time to start plan ning a new building, the first consid eration usually is where to erect it. But how is the new location to be chosen? Should the bank move to the suburbs? To the other side of town? Or maybe just stay where it is? How can a bank come up with a logical solution to this problem? How can it locate its new quarters where they will not be in the wrong place in just a few years? Bankers don’t have the time, staff or expertise to project trends in population, industry, busi ness, socioeconomic data, etc. A few years ago, First National, Dickson, Terni., a $50-million bank in the north central part of the state, had outgrown its facilities and needed to prepare for the future. According to the bank’s president, Dan Andrews, who also is the current president of the Tennessee Bankers Association, “The bank’s directors did not have the data on which to base the decision to relo cate our headquarters, or if we were to relocate, just where we should be to adequately serve the growth of our community.” The solution was to place the prob lem in the hands of an expert, a firm that had the facilities and staff to make a study of Dickson and its surrounding area and come up with the right answer. The firm chosen— after many interviews — was Design/Build Con cepts, Atlanta (hereafter referred to as Concepts). Purpose of the study, as set forth by the firm, was to reach conclusions that would be in accordance with bank management’s objectives: to ensure proper operating efficiencies and prof itability; to better provide customer services; to enhance the bank s image within its community and to maintain lead market share. Determination of size and location of the Main Office of First National within these objectives was the pri mary purpose of the study. In mid-1980, Concepts representa tives conducted various m eetings, workshop sessions, interviews and re search projects, resulting, says the firm’s president, Dick Domurat, in what he believes is the only valid basis on which to prepare for the future. The information gathered was continually This is artist's rendering of future home of First Nat'l, Dickson, Tenn. When completed, structure will be result of planning and design program of Design/Build Concepts, Atlanta. 44 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis reviewed and assessed by the bank’s management, and operating objec tives were established based on data input and the bank s intended operat ing philosophy. The final study was accepted unanimously by the bank’s directors, based on the validity and soundness of the conclusions reached. The study was divided into three general phases. The first phase — program plan and feasibility study — was divided into four parts: general-service-area/market-area profile; financial institutions within the bank’s general service area; First National’s long-range require ments and site/location analysis in the primary service area. The second phase was focused on site selection and the third on actual program development. To help the bank prepare within a logical planning sequence for its future growth, Concepts analyzed historical patterns of the past as well as present trends for First National’s general and primary service areas. Using these data, the firm developed forecasts to determine the market-area profile of the future and outline requirements for the bank to prepare properly for the intended growth. The study included an examination of Main Office requirements and con sideration of the bank s other operat ing units as they related to location and market strategy. Concepts collected data population trends by region and for Dickson County, gathered statistics for future telephone usage, obtained data from other utilities, studied employment trends and status of agriculture, which is an important economic factor in the bank’s region and market. In addition, the firm looked at other Dickson County industries, wholesale and retail sales, health/medical facili ties, housing, education and recrea tion. Concepts also studied Dickson County’s transportation/mobility sta tus, evaluating the impact of highly traveled highways going through the region, as it relates to the bank’s poten tial market. The firm found, for in stance, that the county enjoys advan- MID-CONTINENT BANKER for October, 1981 T h is m odel o f a new financial institution currently un der co n stru ction in M etairie, La. ty pifies the extensive experience o f H BE B an k F acilities in plan n in g, designing an d bu ildin g. We lo o k e d at this p ro ject as a direct cataly st fo r m ore b u sin ess fo r the b an k , creatin g an o verall ap p e aran ce to enhance co m m u n ity im age w hile designing a h igh ly fun ction al facility w hich will directly affect cu stom er satisfactio n w ith service. O u r fun ction al know -how in term s of sp ace utilization , lay o u t, w o rk flow , inter d ep artm en tal relatio n sh ip s an d equipm ent u sage w ill result in sm oo th er w o rk flow , greater efficiency an d a stron ger b o tto m line. We can also ad v ise y o u in site selection an d help y o u p lan fo r future grow th . O u r sk ills h av e w o rk ed in bu ildin g the b o tto m line strength o f m an y oth er b an k s. A sk fo r o u r broch u re d em o n stratin g this. C a ll L in d a Z iegler at H BE (314) 567-9000. *¿*4 W E PLAN. W E DESIGN. W E BUILD. W E M AKE IT HAPPEN. https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis OUR ITEM PROCESSING CUSTOMERS APPRECIATE THE WAT WE DO BUSINESS. OUR LOWER PRICES ARE ______JU ST A BONUS______ But don’t take our word for it. Compare our Item Processing Services and the cost —with those of our competition. Here’s what we offer: 1. SUPERIOR AVAILABILITY On average, our customers receive 85% availability the next business day from their cash letter deposits. And we’ve refined our daily reporting procedures to help them capitalize fully on their improved availability. 2. LOWER COST We’ve earned a reputation for expertise and operating efficiency. Because we work hard to hold our costs down, our prices are low — in some categories substantially lower than our competition’s. 3. TOP QUALITY PERSONAL SERVICE We’re committed to correspondent services second to none. Why? Because we want to be your correspondent bank! For more information, contact your United Oklahoma Bank Correspondent Officer. Oklahoma City, (405) 232-1261; Ttilsa, (918) 585-1741. Or, from anywhere else in Oklahoma, call Toll-Free: 1 8 0 0 5 2 2 - 3 3 9 5 <§> United Oklahom a Bank “We’re committed to Correspondent Banking." 46 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis MID-CONTINENT BANKER for October, 1981 tages from being only 40 miles by car from Nashville via Interstate 40, thus increasing the potential market from just its primary service area. In discussing this part of the study, Concepts points out that although financial communities’ markets are not necessarily of the transient variety, high-identity location and easy access are assets to a bank’s location. Accord ing to Concepts, the city of Dickson is fairly accessible to the majority of its general service area (GSA), and resi dents in the county and surrounding towns can easily shop, bank and con duct their business affairs in Dickson. The economic profile was another facet of the Concepts study, which looked at per-capita personal income, effective buying income and past and present trend analyses. Then, it pro jected these data into the future to find the bank’s potential future market. Concepts examined the deposits of each of the financial institutions in the entire GSA to establish respective his torical growth trends not only of the deposit base, but market share. Re sults of this historical data were used to support projections for the planning period and future markets. W hen proof of a total potential market was established, based on data from the study, the specific future growth plan and m ark et-sh are o b je ctiv e were formulated for First National. Turning specifically to First Nation al and future requirements for the planning period to 1992, Concepts gathered data on which to forecast de posits, assets and personnel so as to arrive at a conclusion for gross space req u irem en ts of the Alain O ffice through the planning period. “ Such c o n clu sio n s,’’ says Mr. Domurat, who has 23 years’ experi ence with financial facilities, “must be reached before a geographical location or specific site can be analyzed. The character and personality of the Main Office, or any facility for that matter, must be determined by market profile, anticipated volume, personnel fore casts, overall size and anticipated operating philosophy established by the bank’s management. To arbitrarily or subjectively invest the bank’s capi tal funds in fixed long-term assets with out a sound planning process is like making the worst loan possible. We have developed an approach that plans from a business standpoint first and then designs a facility to meet the in tended demand and the bank’s objec tives.’ Based on results of data developed, Concepts was able to determine an asset and deposit objective for the planning period and a market-share target that was accepted by the bank s management in view of the potential profile. Since historical data have proved a valid relationship among de posits, assets and personnel required to support such volume, it was deter mined that the bank would need to plan for a total staff of from 148 to 163 people. It is interesting to note that while deposits increase approximately 10% per year on a national level, em ployees increase only slightly over half that amount, and projected ratios de cline dramatically, according to Con cepts’ computer analyses. “Planning on today’s ratios can lead dangerously to overbuilding,” warns Air. Domurat. Conclusions reached were that ac cepted ratios indicated that a range of betw een 2 9 ,0 0 0 and 3 5 ,0 0 0 gross square feet (an average of 32,000 square feet) was required for all Main Office functions necessary to handle the projected volume. After establishing the market pro file, the bank’s placement in the mar ket and the size of the new quarters, Concepts turned its attention to the bank’s primary service area (PSA), the city of Dickson. It was divided into zones, north and south, and subdi vided into 33 sectors. The sectors were created using rivers, streets and other physical barriers as boundaries. The firm says this method of subdivision provided a common denominator for rating north/south activity and addi tionally segmenting activity within the zones. In developing prospective locations, Concepts studied direction of growth and future residences, employment, retail sales areas, traffic patterns, general building trends, accessibility, competition and impact of prospective branches. A fter all m aterial gathered was analyzed, the study showed clearly that First National should remain near its present location, with acquisition of another parcel of land. Therefore, a construction program, scheduled to be completed in the spring of 1982, is going on while the bank continues operating in its old quarters. According to President Andrews, the bank feels confident it has made the right decision because it was based on a professional and specialized approach to the design of a financial facility, with emphasis on sound longrange planning and future personnel and anticipated market requirements. MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis Few Dramatic Changes (Continued from page 42) of tellers who operate those facilities and are asking for designs that would enable tellers to do other work while they wait for a car to arrive. In some cases, he said, bankers are asking for drive-up ATMs. Access to these is somewhat difficult because the auto driver never seems to get close enough to operate the drive-up ATM properly from his car. But it is a service facility that will be asked for more freqently. What should bankers do when they plan to build or remodel?, Mr. Keyes was asked. His answer was not all that surprising, although many bankers apparently do not take this step into consideration. Don’t buy the ground before con sulting the building designer, he advised. Too often, he said, there are restrictio n s on a building site or physical conditions such as the cost of bringing in utilities or foundation problems that may make the alreadypurchased site too expensive on which to build. Air. Keyes recognized the need for secrecy in a bank’s acquisition of prop erty; but plan ahead, he advised. Get technical assistance first; plan your needs and then buy that property. Furtherm ore, he said, once the banker sits down with the builder, he can outline his plans and hopes for the future, his growth prospects, growth prospects of the trade territory he serves, and then — and only then — can the builder make some reasonable recom m endations in the building plan. Every building program, too, he em phasized, must recognize that “time is money.” A building program should proceed quickly, once data are gathered, analyzed, evaluated and converted into plans. Building and re modeling costs escalate daily. No firm, he argued, would recommend hur rying the planning stages, but all un necessary delays and procrastinations should be kept to a minimum. • • 47 - 'H T — b m llX I ® r Recent breakthr oughs in computer science and fiber optics have sparked a revolution in humanity’s ability to send, receive, and store information. With this in mind, it’s inevitable that correspondent banking will be revolutionized as well, providing both respondents and correspondents with the ability to do business on a vastly faster, more comprehensive scale. https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis What began as a simple system of barter has evolved into a highly complex and demanding business. In the last two decades alone, technical advancements have dramatically changed the way funds are kept, moved, and used. In order to meet the stringent requirements of an increasingly sophisticated marketplace, financial institutions cannot rely on outdated services. Instead, they must strive to offer their cus tomers the latest and the fastest. But before financial institutions COMPETING SUCCESSFULLY IN IT COULD REQUIRE THE FINANCIALTECH NOLOGY FIRST CITY OFFERS TODAY N » 1 •i "tSÊ : d: as f v j,. 4^:, f /5p« :4r fjr > 0 fJ K f* r * m g sl I I *5C can keep up with the constant barrage of technological innova tion. another kind of technology must be there. Financial technology. And in a city like Houston, one of the focal points of U. S. economic growth, that financial technology already exists. At First Gtv National Bank . As correspondent to nearly sever, hundred financial institu tions, First City National Bank has the ability to give our correspondent customers service based on insight, speed, and technological excellence. For example, we can provide quick turnaround on most cor respondent over-line requests. And as a major check - clearing bank, we offer the state of the art in computer hardware and software, not to mention one cf the best availability schedules in the region. But just as important as our gadgetry is the expertise of our elite group of correspondent bankers. You see, each First Gty correspondent banker also func tions as a commercial banker, offering over seventy credit and non-credit financial services to our customers. Will the financial institutions of today continue to meet the tremendous needs of a fastpaced, success-oriented society? The answer is a resoundingyes. For First City will continue to offer professional officers, the most up-to-date financial ser vices, and a banking philosophy that appreciates the true value of farsightedness. Because at First City National Bank, the future is nothing new to us. FIRST CITY NATIONAL BANK OF HOUSTON https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis MEMBER FD IC © 1981FCBO T Exterior of Jacksonville (Ala.) State features early American design. Wing at r. houses office of Pres. David W. Pearson. Bank Takes Advantage of Special 'Breaks' To Construct 'Bargain' Structure HEN A NEW bank building comes in at half the cost esti mated by a construction-firm bidder, it’s obvious that things went right for that bank. In fact, many things went right, according to David W. Pearson, president, Jacksonville (Ala.) State. And three years after moving into its new quarters, Mr. Pearson appreci ates his bank’s “bargain’ more and more. Admittedly, the procedures fol lowed in design and construction of Jacksonville S ta te’s building were somewhat unusual, but they indicate the diversity of options a banker can draw on when engaging in a building project. To begin with, Mr. Pearson con tacted several architectural firms, asking them to run feasibility studies as to the best location for the facility. He agreed to pay each of the firms a fee for their work and stipulated that the bank would not be obligated to do further business with them, if it chose not to. The architectural firms agreed to this stipulation and provided Mr. Pearson with estim ated sizes and rough cost estimates for the structures they designed for the bank. Through a process of elimination, Mr. Pearson narrowed the choice of architects down to one — Richard L. Bacon & Associates in Ste. Genevieve, Mo. Mr. Pearson contacted Mr. Bacon after seeing his advertisement in M i d - under the guidelines that we would lay down.” Next came another somewhat un orthodox move: Mr. Pearson said he decided that the bank wouldn t need the services of a construction firm be cause “quality craftsmen who could follow instructions” were available locally. The bank hired a foreman who provided the workmen and subcon tractors necessary to get the job done. This arrangement gave the bank great latitude in working with its customers who were in a position to supply mate rials and expertise for the construction job, Mr. Pearson says. C o n t in e n t B a n k e r . “As is typical with most ‘do-itSince we are a small home-owned, yourself artists,’ at the time we de local-grown bank,” Mr. Pearson says, cided to proceed with our building, we “we enjoyed working with a firm that wanted the plans and specs yester was agreeable to working with us day,” Mr. Pearson says. The Bacon firm provided the bank with partial plans so that construction could pro ceed while final plans were being drawn. The entire arrangement — especial ly the use of local contractors — added immensely to the reception the bank received within the community for its new building, Mr. Pearson says. The building is of early American design, with 6,450 square feet of space on the first floor and a second story of 5,000 square feet. The second story wasn’t completed at the time of con struction, but now is finished. Interior of Jacksonville (Ala.) State features attractive tellers' line and new-accounts “We were most pleased with the desk. Total floor space in two-story structure is 11,500 square feet. construction costs which were approx50 MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis “C’est magnifique! Bon appétit!” say Master Chef P ierre’ Foret and friend ‘A nto in e ’ G riffith shown above using just the right ingredients to help the folks at Bridge City, Louisiana serve the best Gumbo you ever tasted. If your specialty happens to be banking—not gum bo—and you need help with your banking problems, d on ’t trust to ‘pot lu ck’. Calf banking expert ‘P ierre’ Foret at (504) 525-7761. (Friend ‘A n to in e ’ can be reached at the same number.) The Gumbo Festival had its origin in 1973 at Bridge City, La. and is celebrated annually in early October. Special Events: Creole Gumbo; Pageant Building Competition; Art Exhibit; Continuous Live Entertainment; Gumbo Cooking and Eating Contest; Baking Contest; Beautiful Child Con test; Pee-Wee Gumbo Bowl; Game Booths; Camper Site. A sa lute to Festivities in L ou isia n a (O n e in a se rie s by the A m e ric a n B a n k ) AMERICAN BANK & TRUST CO. CORRESPONDENT BANKING DIVISION 200 Carondelet Street • New Orleans, La. 70130 • 504/525-7761 MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis 51 imatelv half what one firm had quoted total construction and overhead costs would b e,” Mr. Pearson says. “Our total expenditures for the building and all furnishings was $416,000 (1978 prices). This figure also includes the cost of land and site preparation.” Architect Bacon says the Jackson ville project was one of a kind, made possible only because the client pos sessed the necessary background and skills to make the project successful. He says that it’s important for an architectural firm to be flexible in meeting the needs of clients, especial ly in this time of economic turmoil. It’s important for any bank building project to realize as many cost savings as possible, and it’s up to the designer to build such savings into his plans. Mr. Bacon says banks can realize cost savings in the following three ways: • Make sure the architect designs the building to fit the building site and the work-flow requirem ents of the bank. In this way, the design provides for only that which is required and there is no danger of “overdesigning” plans, which can occur if a standard plan is forced to fit the bank’s require ments. “This phase also includes the in terior-designing portion of the proj ect,” Mr. Bacon says, “whether it be a completely new project or a remodel ing needing to coordinate with existing interiors. It’s necessary for a designer to present what he thinks best fits a bank’s needs and then be open to sug gestions bankers may have before a project is finalized. • It’s important that the architect/ engineer provide detailed working drawings and specs, with which com petitive bids can be solicited from qualified contractors. With complete details at hand, bidders can be confi dent when making their bids, which enables them to be most competitive. • During the construction phase, the architect/engineer should act as the bank’s representative in checking shop drawings and observing the con struction. The architect should keep in mind that his supervision of the project should permit the banker to be free to function as a banker, not as a construc tion specialist. The arch itect also should be prepared to be available beyond the move-in date and to coor dinate any adjustments that may be necessary to make the building as func tional as possible. • • Now, First National Bank h a s a new source of funds available for cattle and grain loans. FIRST AGCORP. agricultural cred it corporation th at is a wholly ow ned, non-banking sub sidiary of F irs t M idw est B an co rp ., Inc. F irs t A g co rp is another of the m any corresponden t serv ices available through the F irs t National B an k of St. Joseph. Ju s t call John K a m , “ “ » S T Where your success is a tradition. First National Bank St. Joseph, Missouri 64502 Call: (816) 279-2721 A f f ilia t e o f F irs t M id w e s t B a n c o rp ., Inc. 52 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis M e m b e r F.D .I.C . MID-CONTINENT BANKER for October, 1981 When you look better, you feel better . . . When you feel better, you work better . . . Wear the best In business fashions . . . JJ^arlyle ^ tru v e n INCORPORATED FASHIONS FOR BUSINESS 1104 South Wabash Avenue Chicago, Illinois 60605 (312)922-8448 MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis 53 American Uniforms iter Six Uniform Co Work Wear Corp. Starflite Uniforms eative »age https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis Uniforms To You & Co G. Carlyle Struven A p parel Sup p liers O ffe r V arie d Fare For Bank C u sto m ers New Colors, Fabrics, Designs Featured in 1982 Lines HE O U TFITS illustrated on the opposite page show the variety of career apparel now on the market for financial institutions interested in out fitting their personnel. The career apparel division of the N ational A ssociation of Uniform Manufacturers estimates that about three million people are outfitted in career apparel in the U. S. today. Eleven years ago, the figure stood at only 2 5 0 ,0 0 0 . The annual dollar volume of the industry is growing at a steady rate and is projected to be close to $750 million by the end of this dec ade. Trends in the financial-institution area of career apparel indicate that in stitutions that began outfitting only employees that were in contact with customers now are expanding their program s to inclu d e b eh in d -th escenes personnel. This has resulted in organizations previously outfitting less than 100 personnel doubling the num ber of people outfitted. Some banks employing charge-card sales rep resen tativ es who call on potential clients and existing accounts are dressing their personnel in outfits that pick up the colors of the charge cards they promote. Some banks are arranging for ma ternity career apparel in order to per mit pregnant employees remain on the job longer prior to giving birth. In most cases, career apparel suppliers provide extra material when an order is filled so any employees becoming pregnant can have maternity career apparel made locally. More financial institutions with tight apparel budgets are opting for an apparel look without having complete outfits. Ties and scarves are used that bear the colors and, often, the logos of the sponsoring institution. These items often are worn at meetings and special events to identify employees with the bank or thrift. Career apparel is seen by firms as a tangible fringe benefit for both em ployer and employee. Benefits for employees include cut ting the cost of working wardrobes, T New Career Apparel Outfits Herald End of Building Project At Chicago's Lake Shore Bank A REER APPAREL is practically synonymous with a new building — or a remodeling job — or perhaps both! The people at Lake Shore National, Chicago, have outfitted the bank’s 40 tellers with brand new outfits — the second time the bank has gone into career apparel. The occasion sparking the new outfits was two-fold: The bank has just completed a redecorating and expansion project and it recently acquired Upper Avenue Bank, located a few blocks down the street — which happens to be Michigan Boulevard on Chicago’s Magnificent Mile. The new apparel made its first appearance in July, actually a couple of months before construction activity was completed. The new outfits served to beautify the area during construction, says Robert A. Kubicek, vice president/marketing. Customers were so busy eying the new apparel that they tended to overlook any inconvenience caused by construction activity! Each teller received 10 items of clothing, including a blazer, blouses, vests, a jumper and choice of slacks or skirt. The outfits were manufac tured by G. Carlyle Struven, In c., of Chicago in texturized woven fabric of polyester in a redwood, marsala and white color combination. According to Liz Thorpe of Struven, the material is ideal for the bank. It’s washable, lightweight and crisp. The colors are exclusive to the bank in the downtown Chicago area and the bank paid for three-quarters of the cost, with employees picking up the rest. As soon as the employee pays her portion of the cost, the outfits belong to her. The 16 customer-contact employees working at Upper Avenue’s C (C ontinued on page 57) Tellers at Lake Shore Nat'l, Chicago, model new outfits in front of bank on Michigan Boulevard. At I. is Lynda C. Gherardini, a.v.p./career apparel coordi nator. Outfits were supplied by G. Carlyle Struven, Inc., Chicago apparel manufacturer. (C ontinued on page 57) MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis 55 APPEALING Luxury condominiums of the Gulf of Mexico at Gulf Shores, Alabama . . . at an affordable price. Now you can ch o o se your own condominium at a pre-completion price. Driftwood Towers is a mid-rise complex consisting of two six story buildings each containing 24 two-bedroom units. All units face directly on the Gulf with a completely private patio overlooking the white sugar sands and sparkling blue waters of this tropical paradise. Enjoy the lush landscaped area, generous swimming pool and covered patio directly on the beach. Driftwood Tow ers is located in Gulf S h ores, A lab am a, south of Mobile, and ju st a short distance west of the Alab am a/Flo rid a line. Construction inform ation: PHASE ONE - SOLD OUT. Phase O ne (the first 6-story unit) is sold out and under construction. PHASE TWO RESERVATIONS BEING ACCEPTED. Phase Tw o is scheduled for co m p le tion in Ju n e '82. Reservations are being taken. Luxurious Floor Plans Each bedroom has a private bath. All rooms are large scale. There’s a fully equipped kitchen with break fast bar, and the extra-large living/ dining area opens to a private bal cony. A larger pent-house plan is also available. W hether for personal use or invest ment, you owe it to yourself to get all the details. B R F J W Y 3D 1CM/EF5 DEVELOPED BY Thompson, Baird & Kyser Beach Properties Montgomery, Alabama 56 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis For Information call CALLOWAY REAL ESTATE CO., INC. 205/968-6101 or write us at P.O. Box 434, Gulf Shores, Al. 36542 Free brochure available. MID-CONTINENT BANKER for October, 1981 Planning RM A Conference Making plans for the 67th annual fall con ference of Robert Morris Associates Novem ber 15-18 in New Orleans are Henry G. McCall (I.), s.v.p., First Nat'l Bank of Com merce, New Orleans, and M. G. Sanchez, pres., First Bankers Corp. of Forida, Pompa no Beach. They are co-chairmen of the con ference. highly tailored business attire, while washable blends of 85% polyester and 15% wool have recently been intro duced to provide high performance at reasonable cost. Warp and raschel knits of 100% polyester play an important role in popular-priced career apparel that re quires easy maintenance and a long wear life. These knits present a crisp tailored look. Fashion colors used in career ap parel are primarily earth tones. Rust, brown, beige, blue, gray and forest green all are popular at this time. • • corporate image to the public, solving of dress codes for employees, an aid in recruiting new employees and reduc tion of em ployee tu rn ov er and absenteeism. Since its inception, the traditional career apparel wardrobe for women has included skirts, blouses, pants, blazers, vest and scarves. These still are the basic components but some manufacturers have added dresses to their lines. Sweaters are becoming common items in career apparel outfits for both men and women. Polyester/wool blends are used for / “ \ W E G IV E Y O U R P E R S O N N E L T H E IM A G E YOU D E S E R V E Apparel Outfits (C ontinued fr o m p age 55) office in the John Hancock Center will be outfitted shortly in similar garments with the same color scheme. The col ors were chosen to harmonize with the new decor of the bank, which is egg plant and gray at Lake Shore National and beige-grey at Upper Avenue. Lake Shore National s management has proof that ca re e r apparel is appreciated by customers. A portion of a recent customer survey was devoted to apparel. “Customer reaction is ex cellent,” says Lynda C. Gherardini, assistant vice president. The new apparel design and colors offer Lake Shore tellers options: They can mix and match their apparel into any num ber of different, but coordinated out fits. • • Creative Image provides self expression...individual recognition...personal identity. Offering a classic look with ultra femininity that makes Career Apparel very appealing. Styled with 1/1*1®* / polyester fabric for easy care and y breathable comfort. For further information call or write today. 4 ° Apparel Suppliers (C ontinued fr o m p ag e 55) solving problems of what to wear to work and eliminating dress competi tion among employees. Benefits for employers include a more professional appearance on the jo b , the presentation of a unified MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis ü Jißotive Dnuige, ine P.O. Box 15827 Dallas, TX 75215 (212)428-4995 / / ♦ VISA is a re g istere d tra de m a rk of M illik e n & C o m p an y for fabrics. / 57 Storage Room Is Converted To Complex For Customers HAT WAS formerly a storage area on the fifth floor of Texar kana (Tex.) National now is a strikingly attractive directors’ room with adja cent dining and reception areas. Purpose of the conversion was to create a place in the bank for the ac quisition and retention of high-balance customers. The composition of the bank’s deposit base follows the “80-20” rule where 20% of the bank’s deposi tors represent 80% of the bank’s bal ances. The new complex gives the bank a facility where bank officers can entertain and strengthen relationships with this special category of customer. The directors’ room seats 30 and can function as a cen ter for training, roundtable discussions, officer meet ings and correspondent seminars. The room is equipped for audio-visual pre sentations. The dining room can accommodate 28 persons and the adjacent kitchen is managed by two retired women who prepare business luncheons and spe cial meals at a cost of less than $6 per person. The entire area comprises 2,900 square feet and is open daily to bank officers wishing to meet with custom ers and prospects in a relaxed and pri vate atmosphere. Business luncheons currently are being held bimonthly in W TOP: Directors' room seats 30 in green suede upholstered chairs at Texarkana (Tex.), Nat'l. Paneling at center of w all to I. opens to reveal blackboard and visual aids. : i MIDDILE: Lounge/reception area of Texarka na (Tex.) Nat'Ts entertainment complex features parquet floor, walnut paneling, grid ceiling, antiques from Asian countries. Seated, from I. are Jo Link, bank loan pro cessing officer; B. Stan Cook, ch., Texar kana Nat'l Bancshares; and H. H. Wornmack Jr., ch., Twin City Bank, Texarkana. BOTTOM: Portion off dining room at Texar kana (Tex.) Nat'l that accommodates 28 diners. Special table in background seats eight and is positioned under circular ceil ing light fixture and is backed by curved paneled w all. Wall covering is grass doth and brass accessories accentuate table set tings. Porcelain plates on w alls date to 1700s. Colors ere forest green, rust and beige, https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis è : RANKING c e n t e r Competition For Your Customer Deposits . • • Commercial National Bank, Shreveport, Bank of Oklahoma Tulsa, Oklahoma L o u is ia n a >urth N H W B iI Bank Tulsa, Oklahoma fi! « li III J Ï 1cPHER5 0 n BdlU i Ridglea Bank Ft. Worth, Texas . . . Has Never Been Tougher. McPherson Bank'S. Trust Me Pherson, Kansas You can now protect your market with Cawthon’s free-standing ATM Facilities. Our buildings have been “ battlefield” tested and proven for the past 5 years in Oklahoma, Louisiana, Kansas, Colorado and Texas. With Cawthon you deal direct. We handle planning, sales, manufacturing, installation and service on a turnkey basis. Creative designs to identify your bank at no extra cost. Your complete satisfaction is guaranteed by our comprehensive warranty. https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis Call or write today for important information. Ask for Bob Crumpton, ncAWTHon BUILDING SYSTEM S, INC. 505 Interstate 35 E DeSoto, Texas 75115 (214)223-4900 RepublicBank Dallas doesn’t stop here. Dallas City Limits RepublicBank Dallas isn't limited by geographic bound aries. Today, our activities ex tend to every part of the coun try. And the leading activity that touches banks all over the country is our Financial Institutions Division. We have the services and the experience to meet every kind of correspon dent banking need. Our Financial Institutions Division has a full range of ser vices from cash management to bank financing and loan par ticipations. Last year, we bought and sold loans with over a thousand banks and handled over two million cash letter items daily. In our cor respondent relationship, we're more interested in the relation ship than in transactions alone. And we can tailor our services to meet your individual institu tional needs. Along with a full range of services, we match your needs with a group of top correspon dent professionals. They have in-depth, up-to-the-minute in formation on money markets, economic trends, and current or proposed legislation that may https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis affect the financial institutions industry. They know the ins and outs of credit needs, loan sales, and acquisitions. They know how to put together a pro ject from a stmctural to a legal standpoint. As well as how to create a solid non-credit pack age of services. At RepublicBank Dallas, you'll find the people and the services you expect from the correspondent institution, and you'll discover there is no limit to what we can do. ^R epublicB ank Dallas We know no limits. Member FDIC addition to a regularly scheduled d ire cto rs’ lu ncheon on the last Wednesday of each month. Future plans call for Monday night football TV gatherings and receptions in conjunction with performances at Texarkana’s Perot Theater. The bank also plans to conduct a series of finan cial forums for women at the facility next year. Decor is described as “male orien tal” by Ann Sperry of the bank’s staff. H erbert V . Prochnow Retires As Banking School D irector N ERA came to an end September . 15, when Herbert V. Prochnow New Board Officers retired as director of the Herbert V. Truman L. Jeffers, e.v.p ., Minne Prochnow Graduate School of Banking sota Bankers Assn., was elected ch./ at the University of Wisconsin/Madiboard of trustees, Herbert V. Proch son. He had held that post for the en now Graduate School of Banking at tire 37 years of operation of the school, the University of Wisconsin/Madiwhich he co-founded in 1945. son at the board’s annual meeting A resolution honoring Dr. Proch August 21. He succeeds Robert C. now was presented during the school’s Nelson, e .v .p ., Indiana Bankers 1981 com m encem ent in August by Assn. Other new officers are: v. ch., Robert C. Nelson, executive vice pres Bryan K. Koontz, exec, dir., Wis ident, Indiana Bankers Association. consin Bankers Assn., and treas., The resolution says, in part, that the Roger M. Beverage, e.v.p., Nebras school owes much of its success, repu ka Bankers Assn. tation and influence to Dr. Prochnow. The school is sponsored by the It acknowledges that as director, he Central States Conference of Bank guided the school’s developm ent, ers Associations. helped select and train its faculty and taught every student who has been graduated from the school, sponsored by the Central States Conference of During his long career, Dr. Proch Bankers Associations. now has been a banker, author, editor Dr. Prochnow was honored pre and lecturer and has been in govern viously when, last D ecem ber, the ment service. He joined Chicago’s school’s board authorized changing the First National in 1929 and held several name of the school to the Herbert V. posts, including head of the correspon Prochnow Graduate School of Bank dent division, before becoming presi ing. It formerly was known as the dent in 1962. After retiring in 1968, he Graduate School of Banking. was made an honorary director. Dr. Prochnow was deputy under secretary of state for economic affairs in the Eisenhower Administration and was counselor to various foreign gov ernments. He was founder and presi dent of the International Monetary Conference and a financial columnist for the Chicago Sunday Tribune from 1968-70. Author and editor of numerous books considered standards of banking literature, this summer Dr. Prochnow edited “Bank C red it,” an in-depth study of credit and loan practices au thored by 34 outstanding banking au Dr. Herbert V. Prochnow (2nd from I.) re thorities. He had also edited “The ceives honor resolution from Robert C. Nel Changing World of Banking Dilemmas son (2nd from r.), e.v.p., Indiana Bankers Facing the Nation,” a 1979 commen Association, marking Dr. Prochnow's 37 years as director of school, which he co tary of vital issues affecting this coun founded. He retired from post September try’s future. 15 and w as honored at school's 1981 com Dr. Prochnow, a lecturer, has com mencement in August. Also pictured are piled many handbooks for public Richard I. Doolittle (I.), school adm inistra speakers and toastmasters. With his tor, and Bryan Koontz, exec, dir., Wisconsin son, Herbert Jr., he has written severBankers Association. Antiques from Asian nations decorate the facility and the color schem e evolves around earth tones. From con cept to completion, the conversion took about eight months. • • al books on the topic of public speak ing. He holds a P h .D . degree from Northwestern University, Evanston, 111., and an M.S. degree from the Uni versity of Wisconsin/Madison. • • A MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis Bank-Credit Authorities Contribute to Book On Borrowing/Lending Thirty-four of the nation’s leading bank-credit authorities have been brought to g eth er by H erb ert V. Prochnow to examine and evaluate the art of borrowing and lending money. What they have to say is revealed in a book called Bank C redit, sponsored by the Herbert V. Prochnow Graduate School of Banking at the University of Wisconsin/Madison and edited by Mr. Prochnow. He retired September 15 after 37 years as the school’s director. Contributors to the book discuss re cent changes in types of bank loans and in the relative significance of different kinds of loans, as well as other major credit challenges facing bankers. Throughout B ank C redit, the au thors use concrete examples, charts, tables and statistics to dramatize and demonstrate their points. Pertinent subjects covered include consumer credit, bankers’ acceptances and let ters of credit, term loans, equipment leasing, loan-portfolio management, legal aspects of bank loans, futures markets in agricultural lending, unau dited financial statements, loan-loss reserves, credit problems, workouts and recoveries. In addition, loans to foreign governm ents, banks, com panies and multinational corporations are examined, along with syndication of foreign loans. Contributing authors include: W il liam A. Adkins Jr., senior vice presi dent, First National, Topeka; William J. Korsvik, retired senior vice presi dent, worldwide banking department, First National, Chicago; and Jerry H. Pearson, vice president, Harris Trust, Chicago. All are faculty members of the Prochnow school. 61 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis TOP LEFT: Open planning on re tail floor of Nat'l Bank of Jackson, Mich., w as achieved w ith out denying privacy to lending personnel and their customers. CENTER: Em ployees of Nat'l Bank of Jackson, as result of re design program, enjoy acousti cal conditioners (round white ball), under-shelf lighting and am ple work surfaces. Action Office panels created by Her man Miller, Inc., not only sup port components, but provide visual and acoustical privacy. BOTTOM LEFT AND RIGHT: Bank's executive area is de scribed as "attractive, but not lavish." Says Robert Kendall, s.v.p./cash., "It w as designed to look like what it is — a place where work is accomplished." Open-Plan System Throughout Bank Creates Good Image ANKS, perhaps more than other business organizations, have been aware of the importance of their physical facilities. They’ve long recog nized that a well-planned working en vironment can result in economic ben efits, including increased productiv ity. And, as service-oriented organiza tions, they’ve learned the facility’s value in creating a positive image. Th ese and oth er ben efits were achieved by the redesign of National Bank of Jackson, Mich., a middle-sized bank located in a small town. Among its peer group of $100 million to $499 million, it had the second highest re turn on assets in the state, at 1.46%, for 1980. When space problems and reorga nization of the consumer services area dictated a redesign of the bank’s in terior, management was determined that the new interior should also re flect the image of an open, efficient and profitably run institution. Says Senior Vice President and Cashier Robert Kendall, who had the main responsibility for the renovation project, “In the banking business you rely on financial information, but you B MID-CONTINENT BANKER for October, 1 9 8 1 ... s I ^ S Wmm . Third National’» Trust Division helps you help your custom ers As a banker, you’re well aware of the impor tance of maintaining strong personal relation ships with your depositors. So, when you’re asked for a service your bank is not yet ready to provide... like Personal E state Planning, for exam p le... offer ours. Fo r any trust services beyond your own bank’s capabilities, get in touch with Third Na- ^ tional Bank in Nashville. Call Sonny Johnson, head of the C orre spondent Bank D e partment, or the / representative who serves your area: Ish Smitl or Wayne Whisman, E a st Tennessee; Clarence] Suiter or Ed Lowery, Middle Tennessee and ‘ abama; Roy Law rence, W est Tennessee; Lee Owen, Kentucky. Our Tennessee WATS is (800) 3 4 2 -8 3 6 0 . In neighboring states, dial (800) 251-8516. We can save you the expense of developing a full-service Trm Department of your own whil helping you to strengthen pe{ , sonal ties with your deposi] tors and remain competf tive in your community. THIRD NATIONAL BANI^ ____ In Nashville M em ber F .D .I.C . Sonny Johnson Senior Vice-President https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis also learn to look at other things. As a banker, one of the things you look at in a business is: ‘How do they run their place? Does it look as though they’re efficient? Does it look as though they know what they’re doing?’ This seems like a little detail, but it can give you the key to their attitude, the key to how well they have control over things.” Mr. Kendall explains, “Often as a bank grows larger, it loses some of its customer orientation. As one grows larger, one has to compensate for this loss of personal contact. Our refur bishing was part of this effort. We looked at it as an investment from a marketing standpoint. An essential part of the processing area's redesign was transferring utilities from an u n d er-flo o r system to an overhead electrical and phone grid. “We had recently reorganized our different consumer-services functions. Areas such as new accounts, personal loans and residential mortgages were centralized into one consumer service department, which could handle any kind of consumer request. We wanted to use the facility to bring people re sponsible for these different functions together and to make it easier for the customer to find people he needs to see.” It was important for the bank to have a bright, open feeling. Mr. Kendall considers this essential for establishing a good rapport with clients. “We wanted to maintain an open atmos phere. In a banking institution, per sonal contact is vital. When you walk into a bank, you want to be recognized. You want to be able to walk in and wave to the manager. On the other hand, a certain degree of privacy is required for the personal nature of some customer-service transactions. To accomplish these aims, the bank turned to open planning. Instead of fixed, flo o r-to -ceilin g w alls, this approach to office design uses movable panels of varying heights, together with components as work surfaces, storage bins, files, etc. After a careful analysis and comparison of several manufacturers’ systems, Mr. Kendall proposed that the directors approve the purchase from the company that first introduced the systems approach of panels and modular components in 1968. “There were a lot of considerations, ” he says. “In the banking business you 64 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis rely on financial information, a com pany’s financial stability and its man agement style. We visited the Herman Miller facility and were impressed. Not only did it appear to be the leader in its ability to develop functional products, but we were convinced that Herman Miller has an organization commitment to make future equip ment compatible with its previous de signs. We knew that today’s purchases would not be made obsolete by tomor row’s creations. The banking floor was entirely rede signed with the firm’s Action Office system. In that respect, National Bank of Jackson became a bellwether in stitu tion . F o r, w hile banks were among the first to recognize the eco nom ic advantages of this o n ce revolutionary approach to office de sign, it was used mostly in the opera tions departm ent and seldom ap peared in areas that had heavy custom er involvement. National Bank of Jackson, among oth er pioneer banks, shows that the open plan works just as well for the banking floor as in behindthe-scenes departments. On the main floor, traffic flow is directed by a reception and waiting station located near the entrance and a sign plaque pointing the way to various departments. A row of tinted glazed panels divides the consumer-service space from the teller-transaction area. It also provides each consumer lender with the privacy needed, while main taining the desired open feeling. Consum er lenders are given Ushaped stations with a free-standing pull-up round table and three comfort able chairs for customers. The thinking is that bank representatives assume less of an adversary posture when seat ed next to a client than when facing him across an imposing desk. Management offices are located on the second and third floors along the perimeter walls. For the private na ture of transactions in the trust depart m ent, com pletely enclosed offices were constructed of fabric-covered and glazed panels. A “super room,” a plug-in relocatable room, was pro vided for larger confidential meetings. For the processing areas, also on the second and third floors, the bank started out using its existing desks together with Action Office panels. The desks later were replaced with panel-hung work surfaces and storage units. An essential part of the processing area’s redesign was transferring utili ties from an under-floor system to an overhead electrical and phone grid. “Previously, outlets were never in the right place when you moved a desk,” says Mr. Kendall. Acoustical ceiling tile, along with fab ric-cov ered panels and Action Office acoustical conditioners, help re duce noise in this heavy machine area. Efficient use of space and the ability to easily rearrange work groups were basic requirements for all areas of the bank. The BankAmericard depart ment, for example, has expanded and contracted, on the average of every six months. Similarly, six other depart ments have been changed — all with no downtime. Says Mr. Kendall, “The system’s flexibility has permitted us to make departmental changes as the work na ture changes, the style changes and "We've tried to keep our institution fa ir ly non-rank conscious. Our president has essen tially the sam e office equipm ent as a consum er lender." people change.” Another advantage, he adds, is that departmental personnel have been able to do their own space planning without outside help. They simply check any changes with the bank’s own facility manager. Problems of status are avoided by making equipment specifications rel evant to functional needs. “W e’ve tried to keep our institution fairly non rank conscious,” says Mr. Kendall. “Our president has essentially the same office equipment as a lender.” This attitude prevails throughout the entire bank. “Attractive but not lavish,” is how Mr. Kendall describes it. “We don’t want to gold-plate any thing. Profit-oriented banks are get ting out of the monument-building business and more into establishing a savings and service-oriented image.” This determination not to “goldplate anything has given the bank an atmosphere of efficiency and activity. The system’s flexibility has allowed employees to adapt their work stations to suit their individual job functions and personal work habits. There also are fewer visual distractions with work stations laid out so that people no long er have to sit facing an entrance. “I ’m sure there’s greater efficiency because there are fewer visual distrac tions,” says Mr. Kendall. Use of the open-plan system throughout the entire facility has given National Bank of Jackson an enormous potential for growth and change — and tangible evidence of its reputation for utilizing assets. • • MID-CONTINENT BANKER for October, 1981 M AK E M O NEY. N O T PAPERW ORK Every time money orders leave your institution they leave paperwork behind. So do official checks and interest and dividend checks. T h in k of all the reconciling, filing and storing. T h e tracing and refunding. T h e n think of what those jobs cost in time and money. If you use Am erican Express® programs for these items, handling them takes less time and costs less money. Because we do the paperwork for you. T h e Financial Institution M oney Orders (FIMO®) are printed with your name and supplied at no cost. You pay a modest fee for each money order sold, but you control the profit because you decide what to charge. T h e Official Checks are tailored to your design and also supplied free of charge. W h a ts more, your unlimited-amount checks guarantee you substantial monthly income from the re m ittance options we offer. T h e Continuous Form Checks are tailored to your design as well. A nd while there’s a modest fee for each, you’ll find it a small price to pay for the interest and dividend check paperwork that’s eliminated. Remember, you’re in business to make money, not paper work. So send us the coupon for more information. It could be the last piece of paperwork you handle for a long time. n Money Orders M CB-10 Continuous Form Checks Please send me more information on D Money Orders D Official Checks □ Continuous Form Checks Mr. Gil Rosenwald V.P.-Marketing and Sales Operations Travelers Cheque Division American Express Company—37 th Floor American Express Plaza, New York, NY 10004 -Title- Name_ InstitutionAddressJ__City.------ MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis -State- _Zip_ 65 Walk-in ATM facility p ro vid es 2 4 -h o u r service to customers of First Nat'l, Chicka s h a , O k la . Both photos for this arti cle w ere taken by C reative Resources C o rp ., O k la h o m a City. Some Important Things to Consider W hen Buying an ATM Facility By James A. Pickel, President, Vector Specialized Construction, Inc., Oklahoma City HE D EV ELO PM EN T of a suc cessful ATM program depends greatly on the equipment used. The equipment used depends greatly on the vendors selected. And the vendors selected depend greatly on the bank er’s knowledge of what he needs and how he plans to use the ATM. Sound logical? It is. Purchasing the right equipment is essential to the effi cient operation of an ATM program. So it’s only logical that a banker have a clear understanding of exactly what equipment is needed, what purpose it will serve and what amount of money can be spent on it. This holds true no matter what equipment is being in vestigated. This is especially true when a banker is looking for new equipment to expand or enhance an existing ATM program. This all-steel modular drive-through ATM facility will be opened in the Oklahoma City area this fall by Liberty Nat'l. https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis In addition to being president, Vector Spe cialized Construction, Inc., a specialty company manufacturing modular facili ties, the author is president, The Vector Groupe, a marketing!management firm, and business manager, Elliott ir Associ ates, Architects, specialists in designing financial facilities. ATM facilities probably are the greatest single commitment that can be made toward the enchancement of a total ATM program. They literally are facilities in which a bank houses its ATMs and all support equipment. ATM facilities can be extremely com plex since (1) they must be adaptable for both on-premise and off-premise use; (2) they must be comfortable for customers and bank personnel; (3) they must support the efficient opera tion and the extreme weight of the equipment; (4) they must meet the stringent codes of each location in which an ATM is placed; and (5) they must incorporate esthetic appeal with solid construction. Obviously, ATM facilities must be multifunctional. They are not an object of a bank’s overall strategies, but they are a means to the fulfillment of the bank’s ATM program goals. They become neces sary when a banker wants to take an ATM program out into the market place. Thus, their primary purpose is to provide the enclosure from which the bank will offer its ATM services. The type of ATM facility a bank needs depends on the location chosen for it. If the location already provides an enclosed environment; i.e., within the bank’s lobby, within a store or en closed shopping center, or within an office complex, then the need for an ATM facility can be satisfied with a simple, open-faced kiosk. If the location offers little or no pro tection, the need is for a larger, selfenclosed structure. Always remember that an ATM and related equipment must be protected, but the protection made available to customers is almost totally up to bank management. It pays to be extremely conscious of the pro posed location and the protection it offers when selecting an appropriate ATM facility. Deciding on the right ATM facility for a given location doesn’t eliminate the need for further decisions. The location also may dictate the need for a portable facility. These facilities — either kiosks or buildings — are ca pable of being relocated from one loca tion to another. They become more important when the location is not IC S takes the risk out of home improvement lending As the nation’s largest private insurer of property improvement loans, ICS offers complete protec tion against loss. T h e ICS plan guarantees prompt, 100% reim bursement of the unpaid principal plus interest and costs in the event of loss. T he ICS plan allows for an unrestricted rate of return on home improvement loans. Once you’ve determined the rate, ICS guarantees maxim um yield through complete loss protection. T h e ICS plan is flexible and simple. T h e lender continues to use its own forms, originate its own business and make its own credit decisions. We also extend 27 years of underwriting and marketing expertise to our customers. ICS has insured in excess of $3 billion in loans. Over 1700 financial institutions are benefiting from our flexible and innovative programs. Mail the coupon today for further information, or call William F. Schumann, President at (312) 621-9400. Show me how ICS can increase my loan profit picture. N am e/T itle-----------------------------------------Company---------------------------------------------Address-----------------------------------------------City___________________________________ State--------------------------Zip--------------------Phone_________________________________ IN S U R E D C R E D IT \ S E R V IC E S / 307 N. Michigan Ave. Chicago, IL 60601 MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis 67 owned by the institution or is ques tionable regarding results or longev ity. An advanced state of portability is offered by some technically oriented manufacturers. Their ATM facilities are referred to as “modular” units. These facilities offer all the advantages of portable facilities, but almost always are of sturdier construction and are in stalled more quickly than non-modular units. F u rth e r, they provide the advantage of allowing the bank to ex pand an ATM facility into a larger, broader-purposed structure, should the need arise. One thing to remem ber when determining which type of facility is right for the bank is that port able facilities are not always modular, but modular facilities always are port able. Portable and modular facilities, by the nature of what they offer, typically are more expensive than on-site con ventionally constructed facilities. But these higher front-end costs usually are negated by the fact that modular ATM facilities can be completed with little or no down time due to weather. However, conventionally built facili ties afford the opportunity for bankers to work with existing or potential cus tomers who are vendors, if a qualified modular vendor is not located in the bank’s trade area. Again, the location the bank intends to use should be the determining fac tor in choosing the type of facility from which the bank will offer its ATM ser vices. To save money in the beginning by having a favorite local contractor build a permanent facility may cost the bank dearly if the location fails to meet objectives and it must be abandoned. Don’t be led to think that any contrac tor can provide the bank with a port able facility just because he is told that’s what the bank needs. It takes a great deal of technology and experi ence to deliver a truly portable facility, especially a modular unit. Probably the most confusing thing to consider when shopping for ATM facilities is the additional services needed to complete a project. Since most companies offer only a stock building delivered to a site, what does the bank do about preparation of the site? What about utilities to operate the equipment, landscaping, parking, etc. ? Obviously, if the location requires only a kiosk, needs will be minimal. A qualified electrician can arrange for getting utilities to the site. If a kiosk supplier offers delivery and installa tion services with his product, there is little to worry about. But if the location requires a more complex modular building, the needs will be much greater. And since a banker’s expertise is in banking, the best choice would be to hire experi en ced con tracto rs to handle the monumental headaches that can be in volved in getting an ATM facility prop erly installed. Fortunately, some sup pliers of ATM facilities provide sitepreparation services with their prod ucts. Typically, they are experienced with these services and since they have control of both production and installa tion, usually can guarantee a particular delivery date. But don’t assume that all suppliers have experience in installing modular ATM facilities just because they build them. It would be extreme ly wise to check with previous clients to make sure they can deliver on their promises. If the location will permit conven tional construction, a reputable gener al contractor should be able to handle construction needs. Although the ATM building probably will be much smaller than most conventionally con structed buildings, it should be en trusted to a competent contractor who realizes the complex functions the ATM building must serve. But re member, a conventional ATM build ing can’t be relocated. TIRED of paying for monuments that drain your bottom line? Look to SON CORPORATION for the sensible alternative: Preconstructed, fully equipped and furnished financial facilities up to 5,000 square feet. Save Time and Money. CALL TODAY! Temporary buildings also available. Box 684 • Wichita, KS 67201 • Branch offices: Dallas, Mobile Designers • Consultants • Suppliers 68 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis ATM facilities are not always de signed to suit a particular bank’s needs and tastes. While every supplier of modular facilities has stock items from which to choose, the choices may not be to the banker’s liking. The design of the bank’s ATM facilities isn’t some thing to be taken lightly. It is as impor tant as any other decision. The design selected will represent the image the banker wishes the bank to represent to its customers. Thus, if the design choices investi gated aren’t satisfactory, find a capable firm to design a custom ATM facility. Whether it is an architect, an indus trial designer, or just a creative per son, the individual must be someone who understands the financial industry in addition to the ATM industry. Input at the design stage should enable the bank to own a handsome facility that is not only functional but extrem ely marketable. Some suppliers of modular ATM facilities do much more than build portable structures. It now is possible to find vendors that offer design, pro duction and installation services, all aimed at the needs of the ATM market. Progressive vendors refer to this total service package as “turnkey.” A turnkey package implies that one company will handle everything from design through installation of an ATM facility. This permits the banker to turn his attention to the other problem areas that usually exist when institut ing an ATM program. Although the turnkey approach is appealing, it should not be entrusted to any vendor who offers it. The banker must check out the firm’s previous experience to insure that it can, and has, adequately performed this complex service for others. The endeavor to design an ATM facility th a t’s p ractical and appealing, to produce a modular facil ity that’s sturdy and long-lasting and to install a finished module that’s on schedule and completed without over sights is no job for a novice firm. While I have touched on the most important aspects of ATM facilities, by no means have I addressed every de tail necessary for consideration when shopping for these rather large pieces of equipment. A great deal of time must be expended to satisfy specific needs for adequate signage, reason able delivery dates, proper selection of materials that will be appealing and low in maintenance. Adequate heating and air conditioning systems, security and surveillance systems also will be needed to provide comfort and protec tion for the bank and its customers. I would strongly suggest that these deci- MID-CONTINENT BANKER for October, 1981 You know the situation: Often your cus tomers’ needs are beyond your capabilities. Is there a banker you can turn to for help? Yes. At Bank of the Southwest Earl Lassere and a group of correspondent bankers can help expand your range of services. With assistance in real estate lending, or equipment and crop financing. With transit processing. With solid advice on investments and current banking issues, and more. Expanding. Bringing new ideas and vitality. That’s the spirit of the Southwest. That’s the spirit we bring to correspondent banking. Call Earl Lassere, vice president, at (713) 751-6366. Bank of the Southwest. 910 Travis. Houston. MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis Bank of the _ Southwest sions be handled by the most compe tent people who can be found — the vendors with experienced, proved track records. It’s imperative that the banker be selective not only in the type of ATM facility chosen, but in the vendor chosen to provide the services. Based on knowing what is needed and how to plan to use the facility, the banker should be able to select the right ven dor to provide the best equipment (ATM facilities included). The result will help insure the development of a successful ATM program for the finan cial institution. • • Kiosk-Type ATM installed In Supermarket by Bank OKLAHOMA CITY — Personnel at one Safeway store now are relieved of a lot of check-cashing work thanks to the new ChecOKard Banking Center in stalled there by Liberty National. It was the first such center to go into operation in an agreement between Safeway Stores and the bank to set up banking centers in those stores. The ChecOKard Banking Center is a newly designed kiosk-type ATM in stallation , using a C oncord 770 ATM at Liberty Nat'l of Oklahoma City's new ChecOKard Banking Center in Safe w ay store is tried out. Kiosk-type installa tion stands out with bright gold and black striped semicircular header containing its name and semicircular desk area enclosing ATM. Kiosk manufacturer: Vector Special ized Construction, Inc., Oklahoma City. machine, manufactured by Concord Computing Corp., Bedford, Mass. A bright gold and black striped sem icircu lar head er announces Bank's ATM Network Helps Cut Costs, Yet Provides Good Custom er Service costs continue to soar. No banker needs to be re minded of that fact. A recent study by the Wharton Economic Model, ÎBM and U. S. Department of Labor Statis tics projects a 3% annual growth in personnel, computes salary increases at 7% compounded annually and indi cates fringe benefits will grow as much as 23% compounded annually. Transportation costs also are a signif icant factor, along with land and con struction costs, which have had annual inflation rates of between 10% and 20% the past several years. In marked contrast, Commercial National, Kansas City, Kan., points out that automated teller machines in its Bankmatic ATM network cost about a third less now than they did six years ago. The importance of ATMs is recog nized by Commercial National by the fact that it offers membership in its Bankmatic network to correspondent banks. The bank believes these ATMs can help banks improve operational p e r a t io n s O 70 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis efficiency, provide better service and offset branching operations of other financial concerns. Bankmatic, accord ing to C om m ercial N ational, has proved to be a practical, low-cost and efficient answer to these and other Pictured at one of Bankmatic ATM installa tions of Commercial Nat'l, Kansas City, Kan., are (I. to r.): Bernard J. Ruysser, pres.; Robert C. Carlton, a.v.p.; Robert W. Chenoweth, s.v.p., and Michael J. O'Leary, v.p./ correspondent div. CheckOKard Banking Center and tops a semicircular desk area enclosing the ATM. ChecOKard member banks’ de positors can make deposits, withdraw als, transfers and balance inquiries on their checking and saving accounts. The banking centers are on line with Liberty’s tandem computer system serving all ChecOKard Banking cen ters and interchanging this fall with Exchequer and Transfund systems in Oklahoma. Holders of cards on those systems can use the CheckOKard Banking centers at the original Safe way store and other Safeways where similar centers are to be set up, accord ing to Willis J. Wheat, Liberty execu tive vice president. Customers using the supermarket kiosk centers for withdrawals receive receipts for the cash they want to with draw and present them to the cashier at any checkout lane to be given their cash. The program of supermarket expan sion into Safeway Stores is another step in the CheckOKard System ’s program of making use of ChecOKard even more convenient than formerly for custom ers, explains Harvey J. Dowdy, vice president in charge of Liberty’s ChecOKard banking pro gram. challenges facing banks today. Bankmatic, says the bank, was de signed to help reduce costs, while pro ducing maximum customer service and convenience and to help banks in crease their market share, working as either proprietary or neutral units. At present, Commercial National supports 22 ATMs, 13 of which are in Kansas and nine in the St. Louis area. Bankmatic units are available in free-standing, in-wall or kiosk models and operate on-line through the IBM 3601 Finance Communications Con troller. Bankmatic card-holders can make deposits and withdrawals, trans fer funds, make loan payments, obtain account balances or receive cash ad vances 24 hours a day, every day of the year. ‘Our Bankmatic program for corre spondent banks is highly comprehen sive,” says Robert C. Carlton, Bank matic task force chairman. “It includes liaison service with suppliers in selec tion of equipment, site analysis and recommendations, architectural plans for drive-up or free-standing models, interfacing ATM custom er proce dures, customer-notification and in formation data, total marketing sup port and a continuing consultation and MID-CONTINENT BANKER for October, 1981 CORRESPONDENT BANKING. FOURTH'S EXPERIENCE IS A RESULT OF COMMITMENT AND VICE-VERSA. At Fourth, correspondent banking means making com mitments. It means providing rapid, smooth transactions when needs are critical. It means using the latest, high speed communications and computer technology. It’s people like Keith Wiegand and John Robinson. Professionals with years of banking experience who stand ready to assist you in all areas of correspondent banking. Who can handle loans of any nature. Who have first-hand experi ence with the needs of banks in this region and the lending authority to make critical deci sions. Immediately. It’s performance. For loan participations. For cash letter services. For bank stock financing. For quick check clearances. It means having in vestment alternatives to ease your liquidity problems. Correspondent banking. To us, it means commitment. Working together. Fourth National and your bank. Keith Wiegand and John Robinson, correspondent bank officers, The Fourth National Bank o f Tulsa. : ■it SÄ* 4 «j ■ 21 FOURTH NATIONAL BANK THE FOURTH NATIONAL BANK OF TULSA BOULDER AT SIXTH P.O. BOX 2360 TULSA, OKLAHOMA 74101 (918) 587-9171 MEMBER FDIC MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis 71 service support by our Bankmatic de partment. Participating banks may use the registered Bankmatic trademark and colors, and we will arrange for pro duction of Bankmatic cards and other support materials, including mailers, notification forms and envelopes and a variety of promotional and advertising material.” Robert W. Chenoweth, Commer cial National’s senior vice president who spearheaded the Bankmatic sys tem’s development in 1975, points out that recent competitive trends, cus tomer demand and regulatory activi ties have substantiated the bank’s orig- inal premise, and Commercial Nation al is fortunate in having a perfectly re fined and wholly viable system that has been tested and proved at every per formance level. Mr. Chenoweth cites benefits to two groups. For consumers, he says, Bank matic offers a new and money-saving convenience in being able to perform virtually every retail-banking function at their discretion, rather than having to bank only during normal banking hours. Commercial National’s corre spondent banks, he continues, have the advantage of a cost-efficien t, proved system backed by a proficient tech nical and m arketing program within a realistic pricing format. • • Tax Act (C ontinued fr o m page 30) Rehabilitating a certified historic structure is especially attractive as the bank will receive a credit for 25% of the expenditures with no corresponding reduction in basis. Therefore, if we assume a 50% effective tax rate, the bank will receive 75% of the cost of rehabilitating the structure as tax ben efits over the life of the rehabilitation; 25% credit up front and 50% over the 15-year useful life as benefit from the write-off of the building under the Accelerated Cost Recovery System. Banks should review their capital expansion programs in light of these new provisions. If consideration is being given to rehabilitating a building that is over 20 but less than 30 years old, efforts should be made to com mence the physical work prior to Janu ary 1, 1982, to take advantage of the current 10% rehabilitation credit. Banks considering construction of a new bank building or the establish- ment of a facility or branch should con sider reh ab ilitatin g th eir existing building or an older building in a suit able location in order to obtain the 15%, 20%, or 25% credit. Every effort should be made to take advantage of the special credit for certified historic structures. • • G lossary of EFT Term s Published by ABA WASHINGTON, D. C. — After nearly two years of research, the ABA is making available a glossary of terms and uniform definitions commonly used by financial institutions for E F T and payment messages. The glossary publication, entitled “Developing a More Efficient Funds Transfer Service: Phase 1 — A Com mon Language,” represents the first phase of an evolving project that sub sequently will affect funds transfer op erations throughout the industry, according to John W. Coombs, vice president, Bank of America, San Fran cisco, chairman of the ABA’s funds transfer terms and usage task force. The second phase of the project will propose conventions, based on identi fied data elements, that support map ping of wire transfers among the var ious network formats. The 16-m em ber task force was formed in recognition that in the past two decades the use of electronic means to move funds among banks and their customers has increased dramati cally, in both numbers of transactions and value of funds. D aily dollar volume of corporate and correspon dent payments has increased from about $16 billion to more than $600 billion per day in the past 20 years. Copies of the publication are avail able at $20 for ABA members and $25 for nonmembers and can be ordered from the ABA’s order processing de partment, 1120 Connecticut Avenue, N. W ., Washington, DC 20036. The p u b licatio n ’s catalog num ber is 064400. First N atl, Belleville, III., Is Real Estate Tax Depository Just a phone call fg jj away- No waiting No worry ill A v ailab le n ow throughout the M i d - C o n t i n e n t a r e a . O th e r te m p o ra ry facilities in v a r i o u s s i z e s . 72 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis MPA SYSTEMS^ 4120 R io B rav o El Paso, T exas 7 9 9 0 2 (915) 5 4 2 - 1 3 4 5 o r (915) 5 4 2 -1 4 6 1 , J First National, Belleville, 111., has been designated as a depository for county real estate tax payments by the county collector of taxes. Taxpayers can make their payments at any teller’s window at the Main Bank or any facility. Payments also can be made by mail. Those paying by mail receive a postage-free envelope with their tax receipt to be used for making the second installment payment of taxes. MID-CONTINENT BANKER for October, 1981 FISI VIDEO NETWORK presents IRA INDIVIDUAL RETIREMENT ACCO U N TS A special one-hour and forty-five minute videotape seminar with complete professional training manual, INCLUDES THE FOLLOW ING SEGMENTS: I ifstp https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis • Opening & Instructions • Introduction to IRAs • Rules & Regulations • Eligibility Requirements • Penalties • Distributions • IRS Reporting • Regular and Spousal IRAs • Rollover IRAs • SEPPs and Keoghs • Marketing IRAs • IRA Review by Ernst & Whinney s /P r o d u c e d fo llo w in g p a s s a g e o f th e E c o n o m ic R e c o v e ry Tax A c t o f 1981. The first c o m p re h e n s iv e a p p ra is a l a n d e x p la n a tio n o f th e n e w IRA m a rk e t. This videotape seminar and the accompanying training manual provide management and all contact employees with the background, understanding, and marketing skills necessary to develop and maintain IRAs and related accounts. Video cassettes available in VHS, Beta, and 3/4". This IRA video seminar is a special presentation of the FISI Video Network, the training and communications division of Financial Institution Services Inc., America's largest bank marketing firm. Professionally produced, the FISI Video Network is the only ongoing training product available to the nation's financial industry. The Network has demonstrated itself to be a highly successful innovation responsive to the rapidly changing marketplace. When your bank has management commitment to the importance of a continuing training effort, FISI can do everything else. “A m e ric a ’s Largest Bank M a rketin g Firm ’’ TM fin a n c ia l in s titu tio n s e rv ic e s inc. 49 MUSIC SQUARE WEST 615/329-2400 P.O. BOX 40726 800/342-2109 (TN) NASHVILLE, TN 37204 800/251-2148 (NATL) LEFT: This is what Austin Bank of Chicago's new home looked like before it w as converted from its former function of restaurant. It also had seen service as series of small retail shops. RIGHT: This is bank building as it looks today. Remodeling project included gutting interior to provide area for bank functions. Exterior cano py at left in both pictures was retained and redesigned to become shelter for vehicles using bank's drive-up facility. Chicago architectural firm, Bernheim, Kahn & Lozano, won award for design of bank building. Building Goes Through Two 'Life Cycles' Before Being Redesigned for Bank B U IL D IN G that had b een through two “life cycles has be come an attractive structure housing Austin Bank, located on Chicago’s far west side. The nearly 50-year-old masonry load-bearing building with woodframe roof saw service first as a series of small retail shops, then later was ex panded twice its original size to be come a restaurant. In discussing the decision to remake the building into a bank structure, President Bobert Callery, says, “We wanted a design that was clean and modern — that would look like a bank and have the character of a bank. What we had to start with was an old, pre viously rem odeled structure faced with concrete panels that had to be transformed into a modern structure. Using its imagination and creativity, BKL did an outstanding job in resolv ing our problem.” By BKL, Mr. Callery was referring to Bernheim, Kahn & Lozano, a Chica go architectural firm, which received a third-place design award for the proj ect in the 1980 national competition sponsored by the Society of American Registered Architects. “Our firm was charged with the task of creating a new identity for the 8,000square-foot building within the con fines of a limited budget and to dis guise the strong restaurant character with a new image,” says John Wong, project architect and designer. “As is 74 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis so often the case with in-city buildings in older residential neighborhoods, the building was contiguous to side walks along one side and the front. This, of course, made it difficult for us to incorporate a kind of green area to enhance the beauty of a concrete and steel structure. Furthermore, in plac ing the interior functions, we had to study traffic-pattern ingress for park ing and drive-in, as well as egress into a six-lane arterial street.” The architect’s efforts in confronting and resolving these problems were noted in com m ents of the design awards’ jury: “It was a sensitive solu tion to a tight, difficult city site and made excellent use of the existing structure in the redesign of that facil ity, giving it a brand new image. The openness of bringing the exterior to the interior on a close site was an excel lent solution to the problem.” “Perhaps,” says Mr. Callery, “the most striking aspect of the design con cept is the openness and softness of the lobby, providing an atmosphere of ele gant comfort. They (BKL) provided an artificial skylight to give the lobby an airy, light feeling. In fact, some of our depositors feel so comfortable that they consider it an extension of their homes, and we don’t mind that one b it.” Mr. Wong points out that the origi nal interior had to be gutted to in corporate completely different func tions and traffic patterns. “The steel Lally columns and steel roof joists that had been added for strength were re-framed, wood floor removed and reinforced concrete slabs added to support cash and safe deposit vaults, with a storage m ezzanine above,’ he continues. “We allowed for future installation of one or more auto matic teller machines, if needed. Even the basement was renovated to in corporate a personnel lounge and washroom facilities. It was a total re hab that resulted in no resemblance whatsoever to the building’s former use. “The entire front of the building had to be reinforced and re-framed with new steel columns and beams to sup port the roof prior to removing existing concrete panels, opening the front with new dark bronze aluminum frames and glazing, to accommodate the new design concept.” Mr. Callery points to another advan tage of the building’s design — it allows room for expansion. “That con sideration,” he says, “plus the possibil ity of installing an ATM in the future gave us the flexibility to cope with in creased lobby traffic by providing additional services. We couldn’t be more pleased.” Mr. Wong notes that the exterior canopy that once covered the res taurant now serves as a shelter for vehicles using the drive-up facility, which includes remote kiosks. Addition of greenery in the parking MID-CONTINENT BANKER for October, 1981 The next time you see Larry Reed or Ted Liles, think of them as a crowd. Because they represent the First Force in correspondent banking from the Texas Panhandle's oldest and largest financial institution. Over 450 full-time professionals — 50 of them specially trained in correspondent banking to provide you with the services you need. And your needs are very important to us. If you have special requirements not covered by our comprehensive list of specialized correspondent services . . . tell us about it! We'll come up with the program or service you're looking for. If interpreting controversial, complex federal rules and regulations is a problem, we'll be happy to answer your questions. And we even hold seminars on that subject from time to time. In short, we want to help you in any way we can. TheFirst N a tio n a l B a n k o f A m a rillo ©FNB 1981 8TH & TAYLOR • 8TH & FILLMORE • (806) 378-1400 MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis M EM BER FDIC 75 area serves two purposes: 1. To beautify the area. 2. To control parking and drive-through traffic. "Green areas can be functional and should be incorporated into any design concept,” says Mr. Wong. "Our urban areas are too filled with asphalt and concrete that only tend to exacerbate our feelings toward some of the un pleasantries of our environment. General parking includes space for 14 vehicles, one of which is reserved for the handicapped. • • BMA Convention (C ontinued fr o m page 26) Bob Azelton H. H. “B ean ie” Broadhead Jo h n K arn T h at’s what you get from the First Stock Y ards Bank. Our correspondent bankers are real pros when it comes to financial expertise and personal attention. Their specialties are bank stock loans, commercial loans, agricultural loans, and data processing. Together, they m ake millions of dollars worth of loans every year. T eam up with a first string correspondent banker -o n e of the pros from F irst Stock Y ards Bank of St. Joseph, Missouri. Where your success is a tradition F irst Stock Yards B an k St. Josep h , M issouri 6 4 5 0 4 Call: (816) 238-0651 Affiliate of First Midwest Bancorp, Inc. Member F.D.I.C. 76 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis fiat. "In a world of increasing competi tion, said Mr. Lord, “marketing will be critical for all providers of financial services. New services and combina tions of existing services will generate the need for new and better packaging and more information aimed at cus tomers. Financial institutions will need more sophisticated knowledge of potential markets for their products. And they will need consid erable marketing skills to persuade those markets of the superiority of their ser vices.” As is its custom, the BMA produced a “working convention,” filled with “dawnduster” sessions beginning the days at 7:30 a. m., followed by general sessions and then departm ental. • • 1982 BMA Convention The BMA will hold its 1982 con vention O cto b er 2 4 -2 7 at the Phoenix Civic Plaza in Phoenix. Convention chairman is Michael P. Sullivan, vice president/corporate communications, First Union Na tional of North Carolina, Charlotte. Fannin Bank Brings McEnroe To Houston for Tournament Houston’s Fannin Bank recently served as presenter of the John M cEn roe vs. Vitas Gerulaitis Texas Cup challenge match. Purpose of the match was to bring the No. 1 tennis player in the world to Houston so thousands of tennis fans could see him, in addition to other world-class players. The bank also sponsors the National Father/Son Indoor Tennis Cham pionship tournament in February. The event began in 1976 and has been rec ognized as a national tournament for the past four years. MID-CONTINENT BANKER for October, 1981 New direction in financial insurance >WMentasi! Lajar^S' 4is«n DubuQj -6'hr»H ♦^ow na8D M CSa'*fe**'| jMj|f<|9 Joseph T Ambrose K»?aroey :W‘ ~ ilia««''10' ¡uhiwQ lofes atet'oioIjt Tm1'00 ■ "'Es »1ilui'sin®ta^ II Win#»n '% '■. Eirtis«! M ««Î * pZ/J’ i - ? p *En {y Tuisfii / $fiilw aier» sJ fWjlBll ^ fcütr;jJ*f b$r0N cbUi-anoO' «rf ^u»ji .o t :iM in A1 Fumont New management, new symbol, new slogan... .. .and new aspirations. Financial Insurance Service, Inc., with its wholly owned sub sidiary, Financial Insurance Service Consul tants, Inc., has been acquired by Joseph T. Ambrose and Robert J. Pee le. Operating primarily in the Midwest and Southeast, Financial Insurance Service, Inc., is a commercial insurance broker, risk management consultant and employee benefit administrator specializing in a wide range of risk management services and insurance products for financial institutions. As a broker, we provide bankers' blanket bond, electronic funds transfer, directors’ and officers’ liability, single interest and property and casualty coverages— alJ the forms of insurance your financial institu tion needs. As risk management consultants, we assist financial institutions in identifying exposures and then establishing loss control programs to eliminate or minimize those exposures. We can also perform the services of a th ird party administrator in designing employee benefit plans, implementing those plans, adjudicating claims and performing all necessary administrative duties attendant to such plans. The new owners of the company wish to express their sincere gratitude to the founders and former principals for their immense contributions to the field of financial institution insurance. If you have any questions regarding any phase of insurance forafinancial institution, your best course is to write or phone us. Ask for a free copy of our Risk M a n ag em en t P ocket Seminar. 1010 Meacham Road, Box 94099 Schaumburg, Illinois 60194 312/884-3800 F IN A N C IA L IN S U R A N C E S E R V IC E , IN C . Protecting America's Financial Institutions with Integrity MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis TWO TOP PHOTOS graphically show dam age done by tornado last May to branch of A m e rica n B an k of C o m m erce, Lake Charles, La. LEFT PHOTO shows how bank solved prob lem and had branch back in business in five business days. This temporary build ing w as shipped by MPA Systems, El Paso, Tex., from Shreveport to Lake Charles and w as set up and ready to go by Monday, May 18. Tornado had occurred Saturday, May 9. Even Tomado Doesn't Close Branch, Thanks to Temporary Building HEN a tornado ripped through Lake Charles, La., about mid night Saturday, May 9, one of the buildings it destroyed housed a branch of Am erican Bank of C om m erce. However, as Vice President Eugene B. Beddell points out, “We were ex W tremely fortunate for the branch to have been closed only five business days.” The reason the branch was put back into operation so fast lies in El Paso, Tex., home of MPA Systems, a major supplier of temporary banking facili Wë talk industrial I* s sometimes a whole different language. And really being able to understand the business challenges and opportunities of your industrial clients can make all the ^ difference. y Th at’s where we can help. Were Armco AT Industrial Credit Corporation. With our participation programs, we can help y ° u offer your customers equipment or accounts receivable financing that might not otherwise be possible. Because we specialize in businesses that Armco itself has expertise in. To find out how we can help you help your clients, call or write to: Armco Industrial Credit Corporation. Dept 171A. 2995 LBJ Freeway, Dallas. Texas 75234. 214-247-7044. 1-800-527-0488. (In Texas c a lf 1-800-442-3824.) ______ ARMCO A R M C 0 v 78 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis INDUSTRIAL CREDIT CORPORATION ties throughout the Mid-Continent area. Mr. Reddell attributes much of the credit for the branch’s relatively small loss of business to what he describes as “the rapid and efficient manner in which MPA Systems responded when we needed assistance.” “I first contacted MPA Systems about noon May 11,” says Mr. Red dell, “and 24 hours later, a mobile banking facility arrived in Lake Charles. The tem porary building was shipped there from Shreveport, where it had been used previously. Accord ing to Mr. Reddell, it was in much better condition than he had expected. During the remaining three days of the week, communications, power and water were connected; Mosler Co., Hamilton, O., installed an alarm sys tem in the temporary building and helped the bank with the huge cleanup task, and the facility was opened for business Monday, May f8. “We are always happy to assist our clients when an unexpected tragedy such as this strikes, ” says John R. Karr, general partner in MPA Systems. “We are grateful to Mr. Reddell for the con fidence he placed in us and for his kind words about the outstanding perform ance of our em ployees in this emergency situation.” • • MID-CONTINENT BANKER for October, 1981 IT *i * T O G E TH E R Senior officers and managers of all financial insti tutions count on this monthly publication for the latest developments and interpretations in such areas as: • capital acquisition • portfolio management • trust • risk management • legislation • marketing • mortgages • accounting • regulations • leasing and near-bank • operations financing • international • commercial/consumer lending Just knowing about a new piece of legislation isn’t enough. How will it effect your company... Your competitors... What needs will it fill... Or create... What about long-range effects... Editorial coverage in UNITED STATES BANKER treats these kinds of pertinent questions. For solid, interpretative views on a wide variety of MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis crucial financial subjects — let UNITED STATES BANKER put it all together for you. For your personal subscription, please fill out and mail the coupon below. -XUNITED STATES BANKER 1 River Road • Cos Cob, CT 06807 • (203) 661-5000 | Enter my subscription to UNITED STATES BANKER for: □ 1 year—$ 1 8 □ 2 years—$ 3 0 □ 3 years—$42 □ Payment Enclosed □ Bill Me Name Your Full J o b Title C om pany /Bank Address City, State,-Zip 79 The Associates: People who can help keep your commercial customers in your bank. The Associates, with resources over $5 billion, has been a leading source of asset-based financing for over sixty years. Much of our success is due to our close working relationships with banks. Our skilled, experienced, moneyfor-business specialists can help expand your bank’s ability to meet the special needs of your customers — and keep your commercial customer in your bank. A key consideration in today’s competitive banking environment. Perhaps a good customer needs more funds than you can loan. Or, you may choose to limit your employment in a particular loan without jeopardizing the banking relationship. Just two of a variety of ways an Associates’ bank participa tion program can help you and your customers. Our people have the experience and desire to create the best possible program for you and your customers. Get to know The Associates. Contact the regional office near you. A Loan Development Officer will meet with you to discuss your requirements. The Associates: People Worth Knowing. The Associates A Driving Force in American Business The A sso c ia te s B u sin e ss Lo an s 55 E . M onroe S tree t C h ica g o , IL 6 0 6 0 3 (312) 781-5800 (C a ll C o llect) Business Loans Offices in Atlanta, Boston, Charlotte, Cherry Hill (NJ), Chicago, Dallas, Denver, Detroit, Houston, Los Angeles, Miami, Nashville, New York, St. Louis, San Francisco, South Bend (IN), Tulsa. Associates Commercia] Corporation is a subsidiary of Associates Corporation of North America, a Gulf + Western Company. 80 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis MID-CONTINENT BANKER for October, 1981 LEFT: H. H. Broadhead Jr., pres., First Stockyards, unveils "homemade" map which gives directions on how to reach St. Joseph Country Club. Helping is Gary Mowrey, adv. dir., First Midwest Bancorp. BELOW: Bankers tour BioZyme Enterprises, where they learn about the advan tages of enzymes added to livestock feed. Market Day's 25th Anniversary Includes Tour and Talks By Ralph Cox, Publisher W EN TY-FIVE years old and still offering new ideas. That’s what bankers were saying last month as they attended the 25th annual Market Day program sponsored by First Stockyards and First National, St. Joseph, Mo. Originated in 1956, the program was designed to acquaint rural bankers with the central public livestock mar ket in St. Joseph. During each of those years, bankers who attended listened to speeches by agricultural educators and market specialists and also toured one of the major agribusiness firms lo cated in the market. This year it was Bio-Zyme Enterprises, Inc., where bankers learned some interesting facts about the Vita Ferm feeding system, which shows profitable results for livestock feeders. During the course of the one-day program, H. H. Broadhead Jr., chair man, First Stockyards, and one of the originators of the Market Day pro gram, spent a few moments reminisc ing about the 25-year-old program. During a luncheon, he presented five or six of the market specialists who helped originate the program and who are still involved in it today. Mr. Broadhead pointed to some of the changes that had occurred during those 25 years, including today’s ab T Market Day speaker Max Lennon, dean, College of Agriculture, University of Mis souri, is flanked by Roger A. Hegarty (I.), ch., First Midwest Bancorp., and John Karn, pres., First Stockyards. Tom McCullough, retired chairman, First Stockyards; Larry C. Ehlert, pres., Bio-Zyme Enterprises; and Carol Brand, pres., Bank of Osborn, Mo. sence of two major packing firms — Armour and Swift. But numerous other enterprises had started up in the market area during those years —- one of those being Bio-Zyme Enterprises toured last month. Mr. Broadhead poked a little fun at one annual situation that always oc curred. He admitted that he “may have confused bankers in his direc tions on how to get to the country club for the annual steak dinner, and, in a moment of nostalgia, he broke out an old map (see illustration), which was designed to “aid” bankers in reaching the country club. Many of the old tim ers didn’t need the map, but to new comers the directions were as confus ing as ever. D esp ite changing m ethods of marketing cattle, the St. Joseph mar ket has managed to survive all those years, explained Mr. Broadhead, and in fact flourishes quite well today — particularly with the fat cattle auction that was originated a couple of years ago. A tour of the Bio-Zyme firm opened MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis 81 N READY TO WORK WITH YOU on bank participations involving new or existing bank customers. READY TO WORK FOR YOU on separate accommodations providing flexible solutions to difficult loan requests. We can help you build strong customer relationships with experienced and specialized handling of . . . - Accounts Receivable Loans - Inventory Financing - Fixed Asset Arrangements ATLANTA Regional Center 3340 Peachtree Road • Suite 560 Atlanta, Georgia 30326 (404) 261-9393 CHICAGO 55 West Monroe • Suite 1150 Chicago, Illinois 60603 (312) 346-5015 DALLAS Regional Center 12201 Merit Drive, Suite 860 Dallas, Texas 75251 (214) 233-6981 KANSAS CITY Regional Center 10950 Grandview • Suite 250 Overland Park, Kansas 66210 (913) 648-0020 LOS ANGELES Regional Center 1605 W. Olympic Blvd. • Suite 411 Los Angeles, California 90015 (213) 683-8060 ____________ 82 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis J bankers’ eyes on use of enzymes in specially prepared cattle feeds. The company uses a patented product called Amaferm, which is described as an almost totally natural additive for animal feeds discovered by a biochem ist in 1943. This additive, combined with other common cattle feeds and also used as an additive with silage, reputedly aids in digestion of food for animals and not only helps them grow faster with smaller amounts of feed, but also increases fertility and in creases likelihood of more live births for both cattle and pigs. Larry C. Ehlert, founder of BioZyme Enterprises, is endowed almost with a missionary spirit as he proclaims present and future benefits for those using his specially treated cattle feeds. Currently, he states, cattle feeders are aided by the fact that his feed allows them to use one-third less hay w hile making fu ller use of oth er roughage sources. He also maintains that in a cow herd d evelop m en t, the enzym e feeds assure fetus development for a strong calf, reduce cycling time and increase first-round conceptions, result in heavier calves from increased milk flow and strong positive herd-replacement-development growth. Herd health also is improved, he claims. The result is “better bottomline figures for year-round users” of these special feeds. Mr. Ehlert also claims that his feeds, properly used, will help pork produc ers market 20% more pigs per sow per year. The statistics presented indicate that each sow and gilt retained for breed in g purposes in the United States today farrows less than 1.7 liters per year and have fewer than 13 pigs marketed per year. “We think a 20% increase (in numbers) is a realistic goal,” said Mr. Ehlert. His firm offers a special feeding program that allows the pig to “adjust his intake of protein, minerals or en zyme needs.’’ The pig always has been a natural consumer of animal and plant proteins, he stated, “and when given the opportunity, the pig’s reproduc tion and production records have re sponded in kind.” In one leaflet, distributed to bankers at the close of the tour, was a study conducted to investigate the effect in calves of the addition ofVita Ferm, one of the company’s special mixes, to a group of calves receiving a poorquality grass hay similar to that which would be received on winter-grass pas ture. For the entire 150 days of the study, the average daily gain was 13.5% high er, and feed efficiency was increased 7.7% in the cattle-fed Vita Ferm as compared to the control group. Bank ers were quick to grasp the economics of this study. The firm offers a range of its special treated feeds for cattle and also is be ginning to market a product for dogs. A featured speaker at the one-day program was Max Lennon, dean, Col lege of Agriculture, University of Mis souri. Dean Lennon presented some observations on changes that could occur in agriculture in the years ahead. The American farmer has been un usually productive, he stated, and in creased production from year to year has been taken almost for granted. There are many reasons for this — for example, improved technologies, hybrid seeds and m echanization. Energy, too, has been unusually cheap — but what will happen to productiv ity, he asks, as this cheap energy vanishes. By the same token, nitrogen has been cheap, but will it be cheap in the future? There is no question that credit costs have increased, and what will happen to water costs? Water tables apparently are dropping and water may cost more in the future. Our transportation system, which has been an aid to agriculture, has been extremely efficient, and there is no real indication, he stated, that this system will deteriorate rapidly. But for the stru ctu re of farms, change has been occurring year by year. Dean Lennon predicted that by the year 2000 it is possible that 1% of the nation’s farms will produce 60% of the goods. Corporate farming certainly will grow in intensity, and there is no real way of predicting, he stated, what effect this will have on the overall agri culture picture in the year 2000. Statistically, Dean Lennon was able to show that U. S. per capita consump tion of beef has dropped significantly over the past few years. Back in 1955, U. S. consumption was 64 pounds per person. This reached a peak in 1976 of 95.7 pounds and has dropped annually to a figure of 78.3 pounds in 1980. Price and com petition certainly have had something to do with this. During that same interval, per capita consumption of chicken rose from 21.3 pounds per person to 51.2 pounds in 1980. During this same period, con sumption of seafoods increased mod estly from 10.5 pounds to 13.5 pounds per person. During those same years, pork con sumption rose and fell with the pork cycle. However, in recent years, the MID-CONTINENT BANKER for October, 1981 trend of consumption has been up gently to a new high of 59.8 pounds per person in 1980. These trends suggest change, but also opportunity to agribusiness for those who want to take advantage of this change, said Dean Lennon. Com puter decision making, he said, is just one example of matching cost with pro duction models. He su ggested , too, that new varieties of crops will develop that will make more efficient use of the soil and fertilizers and thus increase farm prof itability. Genetic engineering could, he said, help shorten the cattle cycle and thus improve cattle profits. Dean Lennon stressed the need for farmers (and bankers) to strive con tinually for cost reduction. For exam ple, he pointed to trucking en ter prises. Trucks normally run 40% emp ty. If someone can figure out how to solve this, it would offer tremendous cost savings to agriculture. He also questioned whether “big farm equ ipm en t” was b etter than smaller equipment. And should every farmer own his own tractor, or plow or combine. Agriculture, he stated, must con tinue to examine these cost systems to stay solvent in the future. The day-long program concluded Collectibles Check Series Available A new series of checks is available from John H. Harland Co., Atlanta, featuring popular collector's items. The series consists of five scenes, each displaying a grouping of treasures against a blue and white background pattern. Featured are stamps, coins, antique watches, butterflies and marbles. with some price predictions by various Market Day specialists, and these, of course, change daily as reports and conditions change. And last, but not least, bankers were treated to the final end of the cattle cycle — a charcoal steak that had orig inated on a Midwest farm, fed some where on a Midwest feed lot, proc essed through the St. Joe Stockyards and then served at the St. Joseph MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis Country Club. Officials of both First Stockyards and First National prom ised to be back for the 26th meeting in 1982! • • Philip E. Schmidt has been promoted to vice president at the Kansas City Fed. He is supervisor of the bank su pervision department, which is re sponsible for examining and supervis ing state member banks. 83 N ew s About Banks and Bankers Alabam a Edward L. Hilliard has been pro m oted to vice p resid en t at F irst National, Mobile. He joined the bank in 1979. Named branch officers were Keith C. Anderson and Walter A. Bell. Eleven of the 12 affiliates of Central Bancshares of the South, headquar tered in Birmingham, are expected to be merged by the end of 1981. Central Bank, Birmingham, will merge with Central Banks in Decatur, Mobile, Montgomery, Auburn, Jasper, Eufaula, Tuscaloosa, Uniontown, Dothan and Springville. A new name is being developed for the merged institutions. The HC’s remaining affiliate, Central Bank of Oxford, will consolidate with First City National, Oxford, to operate as a national bank affiliate of the HC. In separate action, the HC plans to ac quire First National of Baldwin Coun ty, Fairhope. Federal Reserve approval has been received for opening Am South Bank International, said to be Alabama’s first Edge Act corporation. Joint own ers of the corporation are First Nation al, Birm ingham , and A m erican National, Mobile. The corporation’s first office is to be opened in Mobile this month, under the direction of Lee R. Seifert, former executive vice presi dent at First National, Mobile. J. Vann Henagan has been promoted to senior vice p resid en t at F irst National, Birmingham. He is mana ger, public funds administration de partment and formerly served in the correspondent banking department. He joined the bank in 1958. Promoted to vice presidents in the bond depart- ment were William B. Ogletree and Murry C. Vaughan. Arkansas Lee White has been elected senior vice p resid en t at F arm ers Bank, Clarksville. He joined the bank in 1973 and had been a vice president since 1978. First State, Conway, has elected Louis E. Stell and James G. Williamson Jr. to its board. Mr. Stell is the bank’s execu tive vice president and joined the in stitution in 1962. Mr. Williamson is new to the bank and formerly was senior vice president/chief financial officer at Twin City Bank, North Little Rock. G. Michael Sigman has been elected vice president/manager, correspon dent banking/national accounts divi sion at Worthen Bank, Little Rock. He joined the bank in 1971 and succeeds Michael E. Cissell, who now is execu tive vice president/director of banking services. Other new vice presidents include John Woodworth, who also was named m anager/operations; Dwight Goodwin and James Wilkerson. Chris Robertson was promoted to assistant vice president. C all Sam M alone, Senior V ic e President and Investm ent O fficer of First A lab am a B an k of M o n t gom ery. For your correspondent needs, 2 0 5 / 8 3 2 - 8 3 7 0 . Personal B anking From Professionals. R is tA la b a m a Bank # 84 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis o f M o n t g o m e r y Na Member FDIC Illinois Northern Trust, Chicago, has named the following second vice presidents: Leonard J. Coffey and Stephen W. Rich, personal banking; David A. Hartley and Mary A. Mortell, trust; Elizabeth Hart, economic research. Eli S. Barkhausen and Mary Blackett Rugo were named trust officers. MID-CONTINENT BANKER for October, 1981 joined the bank in 1971 and now is in charge of the consumer lending divi sion. Stephen R. Carlson has been promoted to vice president/trust offic er. He joined the bank in 1977. Greg ory A. Rosin has been appointed vice president/controller. He comes to the bank from a bank in Michigan. Multibank HC Planned Michael W. Jump has been promoted to vice president in the correspondent banking division at American Nation al, Chicago. He joined the bank in 1974 and was assigned to the corre spondent departm ent in 1979. He formerly was a second vice president. C o n tin en ta l B an k , C hicago, has named David E. Maguire, vice presi dent, manager/corporate personnel services, and William L. Gunlicks, vice president, manager/mining, con struction and utilities group/special in dustries services department. They joined the bank in 1966 and 1967, re spectively. Newly named vice presi dents include A. James Baka, Chris topher B. Campbell, Rudolph Wag ner, financial services; Lawrence D. Wickter Jr., general banking services; Jere L. Jones, international; William G. Drewes, multinational; Craig R. Nelson, special industries; James R. McClamroch and Jeffrey D. Tubbs, U. S. banking; Edward J. Doyle, Ray L. Brownfield, William O. Leszinske, Terry L. M cRoberts and Brian K. Riordan, trust/investment; Rene L. D eM aris and W illiam L. W eibel, bond/treasury; Robert L. Moore Jr., Christopher J. O’Donnell, Ronald B. Phem ister, Reinhard J. Schneider, Former IBA President Dies Jam es P. Ghiglieri, pres., Citizens Nat'l, Toluca, died August 30. He w as 54. He served as pres., Illi nois Bankers Associ ation, in 1973-74. He had been associ ated with his bank since 1951 and was a p ast ch ., IBA Group Six. Madison Bank, Chicago, is orga nizing a multibank HC with Madison National of Niles, Des Plaines, and First National, Wheeling. The banks had been members of an informal chain. All will become members of Madison Financial Corp., HC for Madison Bank, Chicago. Approval for the action is not expected before the first of the year, the effective date of Illinois’ new law allowing for multibank HCs. D ennis J. Stin e and W illiam J. Wienke, real estate services; Edward M. Boss, operations/management ser vices; Donald L. Lippert, personal banking services; Charles G. Schultz, Continental Illinois Leasing Corp. Control of All American Bank, Chica go, has been acquired by an investor group headed by First Colonial Bankshares, HC controlling Colonial Bank, Chicago. HC President C. Paul John son has been named CEO of All Amer ican. 200-Bank ATM Network Established in Illinois A joint network agreement between Cash Station, Inc. (CSI) and Electron ic Funds Illinois, Inc. (EFI) has set the stage for the largest shared ATM net work in Illinois. The arrangement permits banks be longing to E L I to share ATMs de ployed by C SI-m em b ers in Cook County and contiguous counties. CSI members can arrange to use shared ATMs established by E F I. Illinois law limits banks from sharing ATMs in any but its home or contiguous counties. Kansas Tomm y N. Thom pson has b een named vice president/installment loan officer at Lyon County State, Empo ria. He formerly was a loan officer at Commerce Bank of Harrisonville, Mo. Lafayette National has elected Bonnie L. Hobbs and Gregory W. Springer assistant vice presidents. They joined the bank in 1972 and 1975, respective lyR o b ert J. C ro th e rs has been appointed senior vice president at St. Jose ph Valley Bank, Elkhart. He Adm ire B an k, Em p oria, has ap pointed James O. Myers as president, LeEtta Holmberg as senior vice presi- Indiana CNB COMMERCIAL NATIONAL BANK Max 6TH & MINNESOTA AV EN U E KA N SA S CITY, K A N SA S 66101 Member F.D .I.C. 913 371-0035 MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis Seven Indiana banks have sold $2.5 million worth of student loans to the Indiana Secondary Market for Educa tion Loans, Inc. The purchases represent the cul mination of more than two years of planning and effort by individuals in the private and public sectors, includ ing the governor’s office. The seven initial participating banks are Anthony W ayne Bank, F o rt Wayne; Bank of Indiana, Merrillville; Clark County State, Jeffersonville; First Merchants National, Michigan City; Irwin Union, Columbus; Mer chants National and Midwest Nation al, Indianapolis. A total of 75 lenders have signed agreements with the Indi ana Secondary Market for Education Loans to sell almost $50 million of stu dent loans. Funds for the initial purchases were provided through a $15-million short term loan from Merchants National, Indianapolis. M aurice Linnens has been named president, National Bank, Wichita. He formerly was with Wichita State as vice president/trust officer and, before that, was vice president/commercial lending at Kansas State, Wichita. He is chairman of the Central Kansas Group of Robert Morris Associates. BflNKMfITIC* 24-Hour Automated Teller Machine Network! Kansas’ Fastest Growing! $2.5-Million of Student Loans Sold by Indiana Banks Lloyd Burton Dickerson 85 KBA Trust Seminar Set The annual fall seminar of the KBA s trust division will be held October 29 and 30 at the Red Coach West Motel in Salina. Seminar topics will include the Tax Recovery Act of 1981 as it con cerns estate planning, trust market ing, how to handle oil and gas in estates and trusts and generation skipping trusts. Additional information is available from William Gilles, senior vice presid en t/tru st officer, National Bank of America, Salina. dent and Gene W. Mavity as vice pres ident. Mr. Myers also was elected to the bank’s board. He formerly was vice president in charge of lending activi ties at the bank. Mrs. Holmberg has been with the bank for 13 years and was vice president/banking services. Mr. Mavity formerly was an assistant vice president in the loan department. Banking History Completed A history of the Kansas banking industry from 1887 to the present has been completed and copies are being sent to banks ordering it from the Kansas Bankers Association. The 180-page book, written by former KBA staff member Roger Kirkwood, is illustrated and is avail able at $14 per copy from the KBA. Stephen B. Ashley has been promoted to senior vice president/correspondent department head at Security National, Kansas City. He joined the bank in 1973 as assistant cashier and served two years as assistant vice president/ marketing before joining the corre spondent department in 1977. He has headed that department for the past year. He is a graduate of the Colorado School of Banking. Wayne A, Becker has been named an assistant vice president in the corre spondent banking d ep artm en t at ASHLEY 86 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis BECKER Fourth National, W ichita. He has been with the bank since 1970 and formerly was assistant controller. He is a graduate of the Graduate School of Banking at the University of Wiscon sin. Kentucky 2nd Nat'l Plaza Topped Out illllll ! LBA to Sponsor School An interm ediate-level banking school will be sponsored by the Louisiana Bankers Association at Louisiana State University in Baton Rouge. The two-year school will hold its first session June 13-18, 1982. En rollment is open to Louisiana bank ers and, if space is available, to outof-state bankers. The curriculum will consist of courses in accounting, economics, money and banking, finance and marketing. The faculty will include bankers and educators working jointly to develop the program. Registration is being handled by the LBA, P. O. Box 2871, Baton Rouge, LA 70821. Jake H. Graves III (r.), ch./pres., Second Nat'l, Lexington, celebrates topping out of 14-story Second National Plaza building with project's general contractor G ary Pen nington. Topping out occurred on Mr. Graves' 55th birthday. Bank's building is scheduled to open in September, 1982, in time for bank's centennial. WATERS MASILLA A. Stephen Cooper has joined First Security National, Lexington, as assis tant vice president in the regional and specialized commercial loan division. He formerly was with First National, Louisville. Bowling Green Bank has promoted Steve Marcum to senior vice president/controller, Rod Carter to vice president and Mike Stevenson to assis tant cashier. Mr. Marcum joined the bank in 1979, Mr. Carter in 1978 and Mr. Stevenson in 1979. Mid-South Bancorp. Inc., Franklin, has become a bank HC through ac quisition of most of the voting shares of the successor by merger with Simpson County Bank. Louisiana A reorganization at Hibernia Nation al, New Orleans, has resulted in the establishment of four new groups with in the bank. Each group represents the consolidation of banking services and functions. The commercial banking group and the retail banking group will report to Richard A. MeNeeee, president/head of banking. The operations group and the asset-liability group will report to Thomas A. Masilla Jr., re SHAW RODIMON RUSSEIL MAHLER cently promoted to executive vice president/head of adm inistration. Stuart Mahler, Stanley J. Rodimon, O. C. Russell Jr. and Charles J. Shaw, all senior vice presidents, have been named heads of the commercial bank ing, retail banking, operations and asset-liability groups, respectively. In other action, the bank has promoted S. Kyle Waters to vice president/manager, financial institutions depart ment. He is responsible for correspon dent relations with banks and thrifts. He joined the bank in 1973. He has served in the branch system, audit de partment and financial division, as well as the financial institutions depart ment. He is active in the Young Execu tives Section of the Louisiana Bankers Association. E. J. Guzzo has been promoted to vice president/manager in the correspon dent banking department at Bank of MID-CONTINENT BANKER for October, 1981 Brookhaven Bank has elected Patsy M. Smith cashier and named Martha Bates and Martha Smith branch mana gers. Patsy Smith has been with the bank since 1963, Mrs. Bates since 1965 and Martha Smith since 1977. GUZZO Centerre Plaza Designated Missouri New Orleans. He formerly was vice president/senior commercial relations m anager, com m ercial loans. Also promoted was Frank Vandrell, to vice president/manager of the discount de partment. Mississippi Top-management changes will take place January 1, 1982, at Deposit Guaranty Corp. and Deposit Guaranty National, Jackson. John P. Maloney, currently ehairman/CEO of the bank, will assume the additional duties of ehairm an/CEO of the HC. E . B. Robinson Jr., bank president, will also become president of the HC. Robert MALONEY McCULLEN ROBINSON GARRAWAY C. Garraway has been named vice chairm an of the HC and Ray R. McCullen has been named vice chair man of the bank, also effective January 1. Warren A. Hood, HC chairman/ CEO, plans to retire on Decem ber 31, but will remain as chairman of the ex ecutive committees of the HC and the bank. The bank has promoted John D. Adams, D. Joseph O’Brien Jr., H. G. Parker and Nathan A. Whitehead to vice presidents and Byron D. Aldridge to vice president/trust officer. Consumer Finance Conference Set fo r O ctober 28-30 “Issues in Bank Lending is the theme of the 26th annual Consumer Finance Conference to be sponsored by the Missouri Bankers Association October 28-30 at the Lodge of the Four Seasons, Lake Ozark. Keynote speaker will be David L. Schmidt, president, David L. Schmidt & Associates, Shawnee Mission, Kan. His topic will be “Time Management.” Also on the first-day’s program will be a discussion of SB 326 and other usury laws by Wade L. Nash, MBA staff attorney; an MBA legislative update by Richard H. Mason, MBA’s director of governmental affairs; a session on bankruptcy by Frank R. Koger, Kansas City attorney; a session on managing for profitability by William W. Quigg, president, Central Trust, Jefferson City; size group meetings and a social hour and banquet featuring Denny Hilton and the Lake Ozark Country Shindig Opry Show. The luncheon speaker will be Ken neth W. Littlefield, Missouri’s new Division of Finance commissioner. The program for the second day will feature a compliance session with Ken Keifer of the FD IC , Charles R. Halbrook of the Fed and Earl Manning representing the Division of Finance. Final session will be an economic fore cast by Frank K. Spinner, chairman/ president, Tower Grove Bank, St. Louis. C on feren ce chairman is Robert W alster, president, First National, Mt. Vernon. John W. Boyle, chairman, May D e partment Stores Co., St. Louis, has been elected to the board of Boatmen’s Bancshares, St. Louis. He also is on the board of Boatmen’s National. The HC has acquired more than 95% of the outstanding shares of Mountain Grove (M o.) N ational and the Fed has approved acquisition by Boatmen’s. Commerce Bank, Kansas City, has promoted Edgar W. Schelp to vice president/operations manager, affili ate bank operations and relations de partment. New officers are Charles E. MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis The city of St. Louis recently passed an ordinance designating the two-squareblock site of the soon-to-be-completed First Nat'l Bank Building as Centerre Plaza. Observing the erection of signage on the site last month were (from I.) First Nat'l Pres. Richard F. Ford; city Alderman Bruce T. Sommer, ordinance sponsor; and Clar ence C. Barksdale, bank ch./CEO. Ehrhorn, assistant vice president, metropolitan department, and Bar bara A. Thomson, consumer banking officer, retail banking department. Anne L. Gagen has been elected a vice president at St. Louis County Bank, Clayton. She joined the bank in 1979 and is slated to become manager of the bank’s new office at Clayton Road and DeM un Avenue. County National Bancorp, has received Fed approval to acquire Security Bank, Manchester. R if faster service on BANK CREDIT INSURANCE CALL THESE SPECIALISTS Harold E. Ball • Carl W. Buttenschon John E. King • M ilton G. Scarbrough 214/559-1173 Foster (Horsey) Latimer Missouri General Agent INDUSTRIAL LIFE INSURANCE COMPANY P.0. Box 220998, Dallas, Texas 75222 / IQ Q A member company of CPLPSju Republic Financial Services. Inc 87 United Missouri, Kansas City, has elected J. Robert Hardin an assistant vice president in the correspondent department. He is responsible for accounts in northwest Missouri and has been in banking for five years. New vice presidents include Robert L. DeWitt and Thomas Lange and new assis tant vice presidents include Steven P. O kenfuss, Rita M. A b ern ethy , Dorothy J. Schneider and Kent Work man. Robert E. Pyszka was appointed director of purchasing. HARDIN AZELTON Bob Azelton J r ., Patrick C. Clark and Sharaon Hinderks have been pro moted to assistant vice presidents at First National, St. Joseph. Mr. Azel ton is in the agriculture/correspondent department and comes to the bank from First Stock Yards Bank, an affili ate of First Midwest Bancorp. Also promoted were Flo Smith to assistant loan officer and Jeanette Venable to assistant cashier. James W. Doyle was elected vice president/manager, East Facility. M ercantile T ru st, St. Louis, has named the following vice presidents: Thomas J. Doherty, James R. Davis, Charles V. Monaghan and Paul F. Holmes. Rodney R. Humphries has been promoted to assistant vice presi dent and C arleton L. Briggs and M atthew G. W u ellner have been named marketing research officer and South Side Nat'l Breaks Ground accounting officer, resp ectiv ely . Daniel W. Eschenbrenner has been elected vice president of Mercantile Customs Services, Inc., and manager of its downtown St. Louis office. Mer cantile Customs Services is a subsidi ary of Mercantile Trust and its office is located in the bank at Eighth and Lo cust. First National, St. Louis, has prom oted Larry D. Hoffman to vice presi d ent, in v estm en t operations and Lawrence S. Ross to vice president, in tern ation al division, Singapore Branch. Named assistant vice presi dents were Steven K. D ierin ger, Charles A. Erker, Susan L. Krieg, Jes se E. Neyman J r ., and Diane K. Spencer. New officers include Jo Ann Dye, personnel; Joseph H. Hempen, in tern ation al trading; B ev erly A. Gregory, cash management; Jimmy Lee Proe, petroleum engineering; and Philip J. Zemel, commercial banking. Janet R. Johnston and James C. Nabe were elected assistant auditors. James E. Cummins has joined First Union Bancorp, as director of insurance sales. F irs t N ational, Kansas C ity, has electe d Paula L. Hofius assistant cashier, Michael Ward international banking officer and Rita D. Neal per sonal banking officer. First National C h arter Corp. has receiv ed Fed approval to acquire First National, Lebanon. United Missouri Banks and their advertising agency, Smith & Yehle, Kansas City, have won two “awards of distinction” in the national bank adver tising awards competition held recent ly in Denver. United Missouri was cited for its work in trade magazine and newspaper campaign advertising. The bank and its agency also received three certificates of excellence at the 1981 Kansas City Ad Club Omni Awards presentation. Winning categories in cluded trade publications. Died: M ajor B. E in stein , retired senior vice president, First National, St. Louis. He joined the bank in 1951 as a vice president, was elected senior vice president in 1963 and retired in 1966. He was 81. New M exico Ground has been broken for a $2.4 million renovation and expansion of South Side National, St. Louis. The building site is adjacent to the bank's existing structure. Completion is set for December, 1982. 88 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis F irst National, Albuquerque, has named Richard Holland vice presi dent/real estate, Robert J. Valdiviez vice president/loan review, Raymond Adamik assistant vice president/dealer division, and Ed Pittman and Billy Smith assistant cashiers. SHEPHERD GOODWIN Robert D. Goodwin has been ap pointed sales engineer for a number of New Mexico counties by LeFebure. He is headquartered at the firm’s Den ver Branch. Dan R. Shepherd has been named director of a new business loans divi sion office for Associates Commercial Corp. in Denver that will serve New Mexico. He joined the firm last Janu ary. Fidelity National, Albuquerque, has appointed Gerald J. Libertelli president/CEO and reappointed Robert J. Kesnowski Jr. chairman. Mr. Libertel li formerly was president, Citizens Bank, Albuquerque, and has seen ser vice with Chemical Bank, New York City, and Mercantile Bank, Tulsa. Mr. Kesnowski resumes a full-time role with New Mexico Banquest Corp. as senior vice president/head of the com mercial group. Oklahoma FORRESTER KOTARSKI Bob Kotarski has been promoted to senior vice president/correspondent bank departm ent at Penn Square Bank, Oklahoma City. He joined the bank in July, 1980, coming from First National, Tulsa, where he was assis tant vice president/correspondent bank department. Keith Forrester has been promoted from assistant vice president to vice president/correspondent department manager at Bank of Oklahoma, Tulsa. He jo in ed the bank in 1976. MID-CONTINENT BANKER for October, 1 981 J o in y o u r fr ie n d s a t th e A B A i n GO FIRST a T m I ■ O VER 5100,000,000 CAPITAL S TR U C T U RE/M E* A SU B SID IA R Y OF FIRST O K LA H O M A BANCOI MID-CONTINENT BANKER for October, 1981 THE FIRST NATIONAL BANK AND TRUST COMPANY O F OKLAHOM A CITY https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis 89 Vernon D. Ayres Drowned OKLAHOMA CITY — Vernon D. Ayres, 61, eh./pres., Oklahoma Nat l, was presumed drowned after having been knocked from a boat by a tree limb September 13 while on a fishing expedition 60 miles north of Dillingham, Alaska. As of this writ ing, his body had not been found. Mr. Ayres entered banking 40 years ago at City Nat l, Oklahoma City, and joined Oklahoma Nat l in 1976. He also was president/director, Bank of Tuttle and First State, Cement. At the time of the tragedy, Mr. Ayres was a member of the Oklaho ma Bankers Association’s senior bank management committee. Liberty National, Oklahoma City, has elected Russell Scott Conn a vice pres ident in the metropolitan division and Joe Heitschmidt a loan administration officer. Mr. Conn was senior vice president/commercial lending at Com merce Bank, Oklahoma City, before joining Liberty National in August. Mr. Heitschmidt was with Fidelity Bank before joining Liberty National earlier this year. First National, Oklahoma City, has electe d Richard M. L o ck ert and Carolyn L. Woodward vice presi dents. Mr. Lockert is new to the bank and Miss Woodward joined the bank in 1962. Also promoted were Connie J. Larson and Jack L. Staubus to assistant vice presidents/trust officers and John Nowell to assistant vice president. First Continental Bank, Oklahoma City, is the new name of Del State Bank. Primary reason for the name change, according to Ron Peeler, pres ident, is the bank’s growth in number of customers and area of service. The bank was chartered in 1959 in an 8,000-square-foot building. It moved in 1974 to an 80,000-square-foot build ing, now known as Del State Bank Tower. D. Mike Moody has joined Commu nity Bank, Bristow, as president. He formerly was president/CEO, First National, Sallisaw, and has served at other banks, including First National, Weatherford, and Bank of Hydro. He is a former FD IC examiner. Fidelity Bank, Oklahoma City, has appointed Doyle Groves, vice presi dent, as assistant division administra te r/operational support division. Wan da Cline, assistant vice president, was promoted to director/check proces sing. Gary Tillman was promoted to 90 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis assistant vice president/senior bond salesman and Tariq Mian was elected assistant cashier. making executive committee and has liaison responsibility with chapters in her area. Tuck Link has been elected president at First National, Jenks. He continues as president/director of First Jenks Bancorp., the bank’s HC. Third National, Nashville, has b e come the first bank in the city to reach the $ 100-million level in stockholder equity. On June 30, 1981, equity for the bank totaled $100,400,000. Central National, Enid, has named J. Olivia Vincent consumer loan offic er. She formerly was with a finance corporation in Honolulu. The Fed has approved the application of Union Planters Corp., Memphis, to acquire Union Planters Bank, Nash ville, a proposed new bank. T ennessee John Tirrill s promotion to senior vice president at Third National, Nashville, heads a list of promotions that include Garry Forsythe and Ronald Shelton to assistant vice presidents, Bettye Aber- TIRRILL nathy and Rita Willingham to commer cial officers, Susan West to retail offic er and Linda Stilz to assistant bank systems officer. Mr. Tirrill joined the bank in 1957 and had been a vice presi dent. Paula G. Keen, vice president, Third National Corp., Nashville, has been elected vice president of the National Association of Accountants for 198182. She is a member of the policy- Aaron Helps Open Branch Texas Paul Matchniff has been promoted to district service manager for Diebold. He is responsible for service activities in northeastern Texas and a portion of Oklahoma. RepublicBank, Dallas, has named 13 new vice presidents, including Urey “Woody’ Alexander, Frederick R. B jo rck , Douglas R. D en ton , J. Lanham Higginbotham III, Sharon K. Hott, Roberto L. Sanchez, Robert D. Sanders, James C. Terrell, Michael J. Cramer, Mary G. Lewis, James M. McDonald, William F. Moyer and Donald E. Nelson. LOWERY Joe Lowery has been elected corre spondent banking officer at RepublicBank, Houston. He joined the bank in January, 1980, as a credit analyst and was assigned to the correspondent de partment in February, 1981. Melvin H. Johnson Jr. has been pro moted to senior vice president at Colo nial Frost Bank, San Antonio. He was a vice president at Frost Bank before moving to Colonial Frost in 1980. Baseball's home-run king Henry Aaron w as special guest at opening of newest branch of Am erican N ational, C h a tta nooga. Mr. Aaron signed autographs and talked b a seb a ll w ith those attending event after he cut trad itio n al ribbon. Branch is named East Third Street Branch and is located in Glenwood, an area of Chattanooga undergoing redevelopment. Pictured with Mr. Aaron (I.) are Manager John Cooper and bank President John P. Wright. Frost Bank, San Antonio, has pro moted Gloria Coker to vice president and Susan Morgan to assistant vice president. Thomas N. Delavan was elected vice president/energy. Cullen/Frost Bankers, San Antonio, has promoted Terry E. Maxfield to vice president/assistant treasurer, Phillip M. “Mike’ Hardy to vice president/treasurer and Daniel J. O’Connor to assistant vice president/assistant secretary. MID-CONTINENT BANKER for October, 1981 Frank H. Meissner and Ken L. Ricketson have been promoted to senior vice presidents at First International Bank, Houston. They joined the bank in 1972 and 1976, respectively. Mr. Meissner is a former correspondent banker. Robert L. Bintliff has been named vice president/auditor at First Nation al, Fort W orth. He also has been named vice president at First United Bancorp. Capital National, Houston, has named Marvin L. West chairman/chief oper ating officer and Karl T. Butz chair man, executive committee/CEO. Mr. Butz continues as president, Mercan tile Texas Corp. Southwest Bancshares, Houston, has agreed to merge with Preston State, Dallas; Fort Worth Bancshares; Mans field State, and First National, Euless. Other mergers pending include Cop perfield National, First Pasadena State and Republic State, Houston, and Mercantile National, Corpus Christi. Mason E. Mitchell Dies DALLAS — Mason E. Mitchell, 61, e.v.p., RepublicBank here, died September 12 at the University of Maryland Hospital, Baltimore, after a long illness. Mr. Mitchell joined First Nat l, Tulsa, in 1948 as a teller and was v.p./correspondent banking depart ment when he left there in 1959 to join Republic Nat l, now Republic- Bank, as a. v.p./correspondent bank ing. He became v.p. in that depart ment in 1960, s.v.p. in 1967 and e.v.p. in 1972. He also was an officer of Republic of Texas Corp. (RPT), where he had statewide responsibil ity for affiliate-bank relations. RPT is the Dallas-based bank HC that in cludes RepublicBank, Dallas. The family has requested con tributions to the Mason E. Mitchell Memorial Scholarship in care of RepublicBank Dallas, P.O . Box 225961, Dallas, TX 75265. The Banking Scene (C ontinued fr o m page 6) mutual savings banks’ books. In fact, the banks would show tremendous earnings and growth in capital, at least in real-world accounting concepts. Again reverting to the issue of prob lem banks, I find it cheering that of the problem institutions cited by the FD IC since 1973 as “serious problempotential payoff banks,” only about one-third actually failed in the concept of the FD IC . Ten percent of those potential payoffs were merged with other banks without financial assist ance from the FD IC , and 1% were assisted by the agency. If one could assume “past is prologue,” a rather optimistic picture emerges. However, as the FD IC well knows, there typical ly is a likelihood of an 18-month lag before a bank is added to a problem list. One wonders, therefore, whether the FD IC has a second list that pin points those institutions likely to be placed on the problem list in a year or so. In the past decade, over half the bank failures were attributed to insider self-dealing. As one analyzes mutual savings banks, such would not be a normal explanation. In fact, a para doxical situation is noted. That is, the banks were doing what they were set up to do — garner savings, for the most part, from middle-class citizens and, in turn, invest the money mostly in real estate mortgages with a minor portion in short-term liquidity instruments. Such an investment program has great merit when interest rates are positive, that is, short-term rates are lower than long-term rates. For well over a year, we have been experiencing an inverse or a negativesloping yield curve. Therefore, mutual savings banks are in the difficult posi tion of not being able to hold onto short-term funds, for the most part — because of Regulation Q. Depositors have been disinterm ediating from those banks into much higher-paying money-market funds. It’s ironic that, for example, Series E bonds now are paying 8% and the passbook-savings rate for mutual savings banks is only three-quarters of that or less! One nor mally might say that Series E bonds pose an unfair competitive investment for the hard-pressed mutual savings banks. But the fact of the matter is that relatively few people are switching from mutual savings banks into Series E bonds even though the latter offer the higher rate. This is because in MID-CONTINENT BANKER for October, 1981 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis terest rates are even higher in moneymarket funds. As a former bank economist and a former government economist, I know it is extremely dangerous to attempt to forecast interest rates. In this context, it may be recalled that former Presi dent Jimmy Carter, during the last portion of his term in office, predicted an inflation rate of approximately 6% when the actual experience of inflation was closer to 12%. This gave President Carter a 50% accuracy rating. There may well be reasons why one or another political party may project either gross national product or infla tion rates for political rather than academic reasons. It is not my purpose to predict interest rates, but one can say that if we continue to have nega tive-sloping yield curves, the plight of our mutual savings banks will continue to worsen. The purpose of this column is to raise the consciousness level of readers to the severe plight of mutual savings banks in particular and, to a similar degree, to S&Ls — and, to a somewhat more modest degree, to the commer cial-banking industry. Many of the lay public don’t recognize the substantial differences that exist betw een the asset and liability structures of mutual savings and commercial banks. Commercial bankers should recog nize that a large proportion of mutual savings banks currently is insured by the FD IC . To that extent, the spiral of failed institutions that occurred in the late 1920s and early 1930s isn’t likely to occur again. Still, one must conjecture just how accurate the published fig ures of the FD IC are in terms of their leads and lags in a re-evaluation of the basic causes of problem banks and bank failures. Will failures of an increasing num ber of financial institutions result from inappropriate federal monetary and fiscal policies rather than from incom petent management of institutions? Correspondent Conference Set fo r Kansas C ity in Nov. W A SH IN G TO N , D. C. — The ABA’s National Correspondent Bank ing Conference will focus on meeting the challenges created by Fed pricing and new competitive forces. The con ference is scheduled for November 1517 at the Hyatt Regency Hotel in Kan sas City. Keynoter for the conference will be Thomas G. Labrecque, president, Chase Manhattan Bank, New York. He will describe “The Financial Ser91 vices Industry — Today and in the Fu ture.” Other speakers on tap include W il liam F. Ford, president, Atlanta Fed; Peter Merrill, president, Peter Merrill Associates, bank consultants, Boston; and Llewellyn Jenkins, vice chairman, Manufacturers Hanover Trust, New York, who will be ABA president by the time the conference is held. “Pric ing Bank Services will be examined by William D. W ilstead, associate dean, University of Colorado Gradu ate School of Business Administration, Boulder. A panel of bank presidents will offer perspectives on the past growth and possible new directions of correspon dent banking. M oderator will be Thomas P. Bideout, president, Savan nah (Ga.) Bank, and chairman, ABA You'll Get EXTRA Profits corresp on d en t banking division. Others on the panel will be Richard F. Ford, president, First National, St. Louis; Roger A. Lyon, president, Val ley National, Phoenix; and Hugh L. McColl Jr., president, North Carolina National, Charlotte. Concurrent workshops will be con ducted on mergers and acquisitions, managing for productivity, loan partic ipations, bank stock loans and ED P for respondents. Small roundtable discus sions are planned to cover a variety of topics including Fed pricing, bankers’ banks, compliance problems, cash management, capital adequacy and servicing thrifts. Conference chairman is Wayne G. Hansen, senior vice president, Chase Manhattan, New York. SALES REPS W ANTED Salespeople to sell Safecode electronic fund transfer system to banks and savings & loan associations. Inexpensive. Banks utilize existing equipment to verify check signatures by tele phone. SAFECO D E SYSTEM , 406 Kensing ton, Mount Prospect, IL 60056. From The 4 M a n a g e m e n t C ycles. CompletionEvaluation Where Are We? How Do We Get There? V -/ Where Are We Going? WITH OUR HELP AND PROVEN SYSTEMS SA P ro fe ssio n a l B a n k (Consultants BANKERS W AN TED Correspondent — A g ............................................ $28K President — Suburban ................................... $0pen Instalment Loan — R u r a l................................... $23K Operations— R u r a l............................................... $25K Commi Loan — Major Bank ........................... $35K Trust Investment— Large dept....................... $30K Commi Loan/Real E s ta te ................................... $25K Many other fine career opportunities available for experienced bankers. All inquiries confidential. TOM HAGAN & ASSOCIATES of KANSAS CITY CRANK*/\IDE inc 7 3 4 West Port Plaza Suite 2 5 5 St. Louis, Missouri 6 3141 3 1 4 -4 3 4 -8 8 9 9 P.0. Box 12346/2024 Swift North Kansas City, MO 64116 816/474-6874 SERVING THE BANKING INDUSTRY SINCE 1970 C O M M ER C IA L BA N KERS Through our network of regional offices, conveniently located in the nation's money centers, we are fortunate to represent some of the nation's finest and fastest growing banks. C u r r e n t ly w e a r e e n g a g e d in a n u m b e r o f s e a r c h e s fo r e x p e r i e n c e d p e rs o n n e l in a r e a s o f O p e r a t io n s , P e r s o n n e l, C o m m e r c ia l L e n d in g , I n s t a llm e n t L e n d in g , F i n a n c ia l ( A u d it a n d C o n t r o lle r ) , T r u s t a n d M a r k e t in g . T h e s e o p e n in g s , in a w id e c h o ic e o f lo c a le s , a r e fro m th e e n t r y le v e l to P r e s id e n t . Starting salaries range from $20-60,000 + . Send resume in confidence, including geographical and income requirements. All fees paid by em ployer. W ANTED C O M P T R O L L E R : 40 H ours p er week at $12,500 per year salary. Prepare the monthly Board of Directors statements, quarterly call reports for the FD IC and semi-annual pub lished statements of the bank. Provide various financial information to senior officers upon re quest. Will study NCR computer programs in order to solve routine computer programming problems and problems in the bank operations caused by the programming. Will perform in ternal auditing of the bank in every department and the statutory directors examination and yearly report each year, along with periodical reports to the Board of Directors on the audit ing functions. Requires M.S. or M .B.A. degree in Business. Must have some familiarity with and knowledge of computer languages and ma jor or concentration in accounting. Send res umes to: Mr. Marlin Marks, Indiana State E m ployment Service, 2301 Concord Road, Post Office Box 5528, Lafayette, Indiana 47903. Index to Advertisers American Express Co. (Money Order Dlv.) .......... Architects Design Collaborators, Inc.......................... Armco Industrial Credit Corp.......................................... Arrow Business Services, Inc.......................................... Associates Commercial Corp........................................... • 65 28 78 37 80 Bacon, AIA Architect & Assoc., Richard L ............. 72 Bank-Aide, Inc........................................................................ 92 Bank Building Corp.............................................................. 38 Bank of America, San Fra n cisco ................................ 23 Bank of the Southwest, Houston .............................. 69 Boatmen's National Bank, St. Louis ...................... 93 Bunce Corp............................................................................... 43 Cawthon Building Systems, Inc.................................... 59 Central Bank, Birm ingham ............................................. 31 Cheshire Inn & Lodge ....................................................... 83 Commerce Bank, Kansas City ..................................... 7 Commercial Natl Bank, Kansas City, Kan............. 85 Creative Image, Inc.............................................................. 57 Don Howard Personnel, Inc............................................. 92 Driftwood Towers ................................................................. 56 Financial Institution Services, Inc............................... 73 Financial Insurance Service, Inc.................................. 77 First Alabama Bank, Montgomery.............................. 84 First City National Bank, Houston .................... 48-49 First National Bank, Amarillo ..................................... 75 First National Bank of Commerce, New Orleans 17 First National Bank, Kansas City .............................. 13 First National Bank, St. Joseph, Mo.......................... 52 First National Bank, St. L o u is ..................................... 94 First Oklahoma Bancorp., Oklahoma City ............. 89 First Stock Yards Bank, St. Joseph, Mo................... 76 Fourth National Bank, Tulsa ........................................ 71 H B E Bank Facilities Corp.............................................. Hagan & Assoc., Tom ....................................................... Harland Co., John H............................................................ Harris Trust & Savings Bank, Chicago .................... 46 92 27 15 Industrial Life Insurance Co............................................ 87 Insured Credit Services, Inc............................................ 67 Liberty National Bank & Trust Co., Oklahoma City ................................................................. 2 MPA Systems ........................................................................ 72 Memphis Bank & Trust Co............................................... 3 Mercantile Bancorp., St. Louis ................................... 5 Mosler Safe Co........................................................................ 35 National American Bank, New Orleans .................. 51 RepubllcBank, Dallas ....................................................... 60 Son Corp..................................................................................... 68 Struven, Inc., G. C a rly le .................................................. 53 Third National Bank, Nashville ................................... 63 500 N. Michigan Ave., Chicago, IL 60611 6350 LBJ Freeway, Dallas, TX 75240 New York • New Jersey • Chicago • Atlanta An E x e cu tive R ecru itin g and 92 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis (312) 222-1980 (214) 233-9012 • San Francisco • Dallas P l a c e m e n t A g e n c y f o r th e F i n a n c i a l C o m m u n i t y United Kentucky Bank, Lo u isville .............................. 9 United Oklahoma Bank, Oklahoma City ............... 46 United States Banker ....................................................... 79 Webster Safe & Lock Co., Inc........................................ Wells Fargo Business Credit ........................................ Westcap Corp........................................................................... Whitney National Bank, New Orleans .................... 28 82 21 11 MID-CONTINENT BANKER for October, 1 981 B oatm en's fcmie Hellmich O perations A ssistan ce. Boatmen’s Correspondent Banking Officer Ernie Hellmich and J. D. Moss, President and Chief Executive Officer of Litchfield Bank and Trust Company. W hatever your correspondent needs, Boatmen’s has knowledgeable people to assist you. Call Ernie Hellmich. He can help. https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis Correspondent Banking Division THE BOATMEN'S NATIONAL BANK OF ST. LOUIS 314 425-3600 - Member FDIC Everett Knight. President, Gallatin County State Bank, Ridgway, Illinois. Born: Rosiclare, II., 1942. Education: Southern Illinois University, 1963. Recently coordinated and led small investor group in purchase of three Illinois banks. “All banks have bricks, mortar, and money. The difference is the people. I’m looking for good people with a positive attitude.” His St. Louis bank: Firstbank. “They go the extra mile to get things done. They’re pros.” First National Bank in St. Louis. The bank that puts Firstperson performance to work for every correspondent customer. Firstperson. https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis Firstbank. r /^ First National Bank in St. Louis I l f lH A First Union Bank W ^ - 510 Locust Street • St. Louis, Missouri 63101 • (314) 342-6967 • Member FDIC