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NORTHERN EDITION ¡1SSN 0026-296X) https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis AUGUST, 1983 Problem-Loan Workouts First Line of Defense Is Well-Trained Officers Early detection and prompt action are the keys to controlling problem loans and loan losses, says a bank senior vice president. These steps can be taken to deter mine the severity of a problem credit: • All loan and deposit relationships must be fully determined. • Study all loan and deposit docu ments to determine if they have been prepared properly, what rights the bank has and what can be done to improve the bank’s position. Be pre pared to move promptly. • Get a handle on the collateral — where it is, what its real value is. • Determine who the other credi tors are, possibly by studying dis bursements as shown on cancelled checks in the account file. Where has the money gone and where is it going? • Review all legal aspects of the case with the bank’s attorney. (See page 18.) {in a ici* Some safekeeping advice: Go Mid-west,young man. https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis T h a t a d v ice h old s for m a tu re m e n . A n d lad ies of all a g e s. Y o u se e , s o m e b a n k e rs th in k th e r e ’s o n ly o n e city for S a fe k e e p in g . T h e y n e e d good re a s o n s to c o n sid e r S a fe k e e p in g w e s t of th e H u d s o n R iv e r. A t C o n tin e n ta l B a n k , w e ’v e g o t th e re a s o n s. G ood o n e s. A n d lots of th e m . T a k e s o m e th in g th a t c a n a ffe c t y o u r P & L . L ik e m a tu r in g s e c u ritie s. O th e r b a n k s m a k e a big h o o p -d e -la h a b o u t n e x td a y c a s h availability. W e sk ip th e h o o p -d e -la h . A n d g iv e y o u im m e d iately av ailab le f u n d s . . . 90% of th e tim e . Y o u r fu n d s c a n be re in v e s te d b efore m o s t b a n k s e v e n p a y o u t. H o w a b o u t s u b -a c c o u n tin g ? Y o u r b a n k offer th a t? W e do. O u r c o rre s p o n d e n ts g e t o n e m a in a c c o u n t. A n d 9 9 9 s u b -a c c o u n ts to a ss ig n to c u s to m e rs o r o th e r b a n k d e p a rtm e n ts . A n im p o rta n t e x tr a th a t s a v e s tim e a n d h e a d a c h e s c o m e a u d it tim e. W a n t m o re good re a s o n s ? H o w a b o u t q u ality tra n sa c tio n s e rv ic e a t a p e n n y p ric e ? O r a n im m e d ia te re s p o n se to in q u iries th a t’s h a rd to find e ls e w h e re ? ----- ^ M a y b e it’s tim e to sta rt th in k in g B i g O n io n . . . n o t B i g A p p le. C all R o b e rt C . V a sk o in C h ic a g o . A t (312) 8 2 8 -4 0 4 6 . W e ’ll w o rk to g e t y o u r S a fe k e e p in g b u sin e ss. A n d w e ’ll w o rk to k e e p it. CONTINENTAL BANK C ontinental Illinois National B a n k and Trust Com pany of Chicago, 231 South L aS alle Street, Chicago, Illinois 60693 A tlanta •Boston ■Chicago •Cleveland •D allas •D enver Detroit •Houston •Los A ngeles •M inneapolis •N ew York St. Louis •San Francisco •Seattle •W hite P lains jmemnenn ■■■ I I I Jack Henry I I I Data Processing Applications. SeriesVI A SSO CIA TES INC. WHO'S BO SS? The programming for your in house data processing system either REFLECTS your bank's policies or it DETERMINES your bank's policies. That's why we find it critical to offer you a measure of flexibility not found elsewhere in the industry. Ill Already-proven applications ... or the option to customize your own. S5S Source code delivered or escrowed to you. :£: Continued support — including the development of new offerings —and the kinds of services you need from day to d a y ... without a long-term support contract. Ill The option of a phased installation ... or an "all at once" installation. Ill Billing an hourly rate, or per a fixed price contract. THE RESULT In-house data processing capabilities which truly reflect the wishes and practices of your management. Because ... after all ... who's boss? YOUARE, Rock Valley, Iowa 712/476-5905 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis Birmingham, Alabama 205/833-0920 Pleasant Hill, California 415/689-2000 Monett, Missouri P.O. Box 607, 65708 417/235-6652 F o r YourBank, Nothing Less W ill Do. Arrow Business Services offers you Kittinger, including the Georgian Series pictured here. And Baker, Gunlocke, Steelcase, Knoll...the who’s who of office furnishings. All the prestige names display their best in our Memphis showroom, complete with accessories, carpet, window and wallcovering. Arrow’s staff of ten experienced bank designers can make your bank a stunning and workable showcase from the executive offices to the customer, operations and data processing areas. Give us a call for a professional, costeffective proposal to meet your bank’s building and furnishings needs. We offer the best, and we know you expect nothing less. HRROkW BUSINESS SERV IC ES N C p an affiliate of Memphis Bank & Trust 3050 Millbranch, Memphis, Tennessee 38116 901/345-9861 4 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis MID-CONTINENT BANKER for August, 1 9 8 3 Convention Calendar MID-CONTINENT RANKER (Incorporating MID-WESTERN BANKER) Aug. 28-31: Bank Administration Institute Microscape Chicago, Hyatt Regency Chicago. Sept. 7-9: Dealer Bank Association Government Secur ities Traders Seminar, Philadelphia. Sept. 11-14: ABA National Personnel Conference, Phoenix, Hyatt Regency. Sept. 11-13: Kentucky Bankers Association Annual Convention, Louisville, Galt House. Sept. 12-14: Independent Bankers Association of America Commodity Marketing Seminar, Chicago. Sept. 13-16: Bank Marketing Association Corporate Marketing Conference, Vail, Colo., W estin Alpine Resort. Sept. 16-17: Equipm ent-Lease Seminar, Kansas City, Westin Crown Center. Sept. 18-21: Bank Administration Institute National Convention, San Francisco, Fairmont Hotel. Sept. 18-21: National Association of Bank Women Annual Convention, Dallas, Hyatt Regency Dallas. Sept. 18-23: Robert Morris Associates Loan Manage ment Seminar, Columbus, O ., Ohio State Universi tySept. 18-30: ABA National School of Retail Banking, Norman, Okla., University of Oklahoma. Sept. 20-23: ABA National Bank Card Convention, Los Angeles, Bonaventure. Sept. 25-29: Consumer Bankers Association Annual Conference, Scottsdale, Ariz., Camelback Inn. Sept. 28-30: Dealer Bank Association Senior FundsManagement Roundtable, Boston. O ct. 2-8: ABA Management School for Corporate Bank ers, Evanston, 111., Northwestern University. Oct. 8-12: ABA Annual Convention, Honolulu, Hawaii. O ct. 9-15: ABA National Graduate Compliance School, Norman, Okla., University of Oklahoma. Oct. 10-12: Independent Bankers Association of Amer ica Advanced Commodity Marketing Seminar, Chi cago. Oct. 16-19: Bank Administration Institute Cash Man agement Conference, Boston, Westin Hotel. Oct. 19-21: Dealer Bank Association Operations Semi nar, New York City, Vista International. O ct. 2 1 -2 2 : E q u ip m en t-L ease Sem inar, Atlanta, Peachtree Plaza. O ct. 23-25: ABA International Banking Conference, New York City, Grand Hyatt New York. O ct. 23-26: Bank Marketing Association Annual Con vention, Atlanta, Atlanta Hilton. Oct. 23-28: ABA National Commercial Lending Gradu ate School, Norman, Okla., University of Oklahoma. O ct. 30-Nov. 2: Robert Morris Associates Annual Fall Conference, San Francisco, Fairmont Hotel. Oct. 31-Nov. 2: Conference of State Bank Supervisors, Federal Legislative Conference, Washington, D .C ., Mayflower Hotel. Nov. 2-5: Independent Bankers Association of Amer ica, Seminar/Workshop on One-Bank Holding Com pany, Hilton Head Island, S. C ., Hilton Head Re sort. Nov. 6-18: ABA National Commercial Lending School, Norman, Okla., University of Oklahoma. Nov. 9-11: Association of Bank Holding Companies Fall Meeting, Seattle, Westin Hotel. Nov. 9-11: Dealer Bank Association Public Finance Seminar, New Orleans. Nov. 13-16: ABA National Agricultural Bankers Con ference, Los Angeles, Bonaventure. Nov. 13-16: Bank Administration Institute Money Transfer Developments Conference, Boston, Westin Hotel. Nov. 13-16: Bank Marketing Association Corporate Business Development Training Workshop, Orlan do, Fla., Orlando Marriott Inn. Nov. 13-17: Bank Marketing Association Trust Market ing Conference, Dallas, Fairmont Hotel. Nov. 27-D ec. 2: ABA National Commercial Lending Graduate School, Norman, Okla., University of Oklahoma. D ec. 5-9: Bank Marketing Association Southeasten Essentials of Bank Marketing School, Athens, Ga., University of Georgia. D ec. 11-14: Bank Administration Institute ATM/6National Conference, Atlanta, Hilton Hotel. Jan. 15-18: Bank Administration Institute PATH Con ference on Productivity, New Orleans, Sheraton Hotel. Jan. 20-21: Equipm ent-Lease Seminar, New Orleans, Marriott Hotel. Volume 79, No. 8 IN THIS ISSUE 8 THE BANKING SCENE ‘O xym o ro n ’ banking regu lation s 11 FIVE 'P's OF ASSET-QUALITY REVIEW A m an ag em en t-in fo rm atio n system 14 BENEFITS OF LOAN-REVIEW COMMITTEES R ep orts by banks in M C B su rvey 18 ACTIONS TO TAKE W HEN A CREDIT IS WEAK H ow to p erform satisfactory loan w orkouts 26 NEWS ABOUT BANKS A ND BANKERS P ro m otio n s, re tire m e n ts , m a n ag em en t ch an ges 36 BANK IN TEXAS USES FINANCIAL FUTURES To optim ize asset/liability m a n ag em en t 40 ASSET/LIABILITY-MANAGEMENT SYSTEMS Available to financial institutions 46 BOARDS OF ABA, BMA AGREE TO MERGE B M A m em b ersh ip to v ote in S e p te m b e r 48 BANKS ENJOY POSITION OF STRENGTH A ccord in g to B A I-A n d erson study 52 SURVIVAL PLANNING: A ‘m u st’ for banks MID-CONTINENT BANKER for August, 1 9 8 3 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis August, 1983 EDITORS Ralph B. Cox ........ Publisher Rosemary McKelvey .. Editor Lawrence W. Colbert Assistant to the Publisher Jim Fabian ___ Senior Editor M ID -C O N T IN E N T BANKER E d ito rial/A d ve rtisin g O ffices St. Louis, Mo., 408 Olive, 63102. Tel. 314/4215445; Ralph B. Cox, Publisher; Marge Bottiaux, Advertising Production Mgr. MID-CONTINENT BANKER is published monthly by Commerce Publishing Co., 408 Olive St., St. Louis, Mo. 63102. Printed by The Ovid Bell Press, Inc., Fulton, Mo. Controlled circulation postage paid at St. Louis, Mo., and at additional mailing offices. Subscription rates: Three years $27; two years $20; one year $12. Single copies, $2.50 each. Foreign subscriptions, 50% additional. Commerce Publications: American Agent & Bro ker, Club Management, Decor, Life Insurance Selling, Mid-Continent Banker and The Bank Board Letter. Officers: Donald H. Clark, chairman emeritus, Wesley H. Clark, president and chief executive officer; James T. Poor, executive vice president and secretary; Ralph B. Cox, first vice president and treasurer; Bernard A. Beggan, David A. Baetz, Lawrence W. Colbert and William M. Humberg, vice presidents. 5 Intodayk charging banking environm ent a regional bank thaldoesrft change probably w xft be 1 around tom orrow https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis MID-CONTINENT BANKER for August, 1 9 8 3 Regional banks and thrift institutions are realizing that survival under deregulation requires change, and most often it’s through either acquisition or merger. Kidder, Peabody is uniquely positioned to help financial institutions think through their various alternatives. Our Bank and Financial Services Group has the depth of investment banking experience and resources to handle the most demanding situation. Each invest ment banker has personally had extensive commercial banking experience. And they’re supported by a Research Department that is one of the best-thought-of in the industry, plus a Trading Department that makes active markets in over 100 regional bank stocks. The Bank and Financial Services Group has grown significantly in response to deregula tion, adding numerous banking clients and participating in over 15 recent transactions. The record reflects a broad spectrum of skills, from successful defenses to successful take overs. If your bank has assets of between $500 mil lion and $5 billion, your greatest asset is an investment banker that understands your par ticular circumstances, markets and business. When your bank is thinking of its future, think of Kidder, Peabody. To discuss confidentially our program in more detail, call:The Bank and Financial Services Group (212/747-5742). R EC EN T TR A N SA C T IO N S INVOLVING BAN K & TH RIFT CLIENTS Banking Company Advisory Service(s) Transaction's Present Status American Bancorp, Inc. Central Penn National Corp. Merger Advisory Common Exchange P e n d in g Dauphin Deposit Corporation Acquisition Advisory Cash and Common Exchange P e n d in g B a n c o r p o f P e n n s y lv a n ia Equitable Bancorporation Tender Defense T en d er O ffe r W ith d r a w n L Z H A s s o c ia te s FGB Holding Corporation F in a n c i a l G e n e r a l B a n k s h a r e s , In c . First Marine Banks, Inc. B a r n e t t B a n k s o f F l o r id a , In c . Acquisition Advisory Tender Offer C lo s e d Merger Advisory Tender Defense C lo s e d Florida Federal Savings and Loan Association Stock Conversion P e n d in g Greater Jersey Bancorp. Merger Advisory Cash and Common Exchange P e n d in g Acquisition Advisory Tender Offer and Common Exchange C lo s e d Merger Advisory Multiple Securities Exchange C lo s e d Merger Advisory Common Exchange C lo s e d M i d l a n t i c B a n k s In c . Huntington Bancshares Incorporated U n io n C o m m e r c e C o r p . Northern States Bancorporation, Inc. F ir s t A m e r i c a n B a n k C o r p o r a t i o n Ocean County National Bank T h e S u m m it B a n c o r p o r a tio n Old National Bancorporation Stock Repurchase C lo s e d The National Bank of South Carolina Tender Defense T en d er O ffe r Merger Advisory Multiple Securities Exchange C lo s e d W ith d r a w n S o u t h e r n B a n c o r p o r a t i o n , In c . The Oneida National Bank and Trust Company of Central New York N o r s t a r B a n c o r p In c . Tender Defense The Peoples National Bank of Central Jersey O ffe r W ith d r a w n F ir s t J e r s e y N a t i o n a l C o r p o r a t i o n The Union Savings & Trust Company Merger Advisory P e n d in g Merger Advisory Common Exchange C lo s e d B a n c O n e C o r p o r a tio n York Bancorp C o n t in e n t a l B a n c o r p , In c . Kidder, Peabody's clients bold faced. K id d e r , P e a b o d y & C O * INCORPORATED Founded 78 6 5 Members NewYork and American Stock Exchanges 10 Hanover Square, NewYork City, N.Y. 10005 MID-CONTINENT BANKER for August, 1 9 8 3 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis — O ver 60 additional offices worldwide — 7 THE BANKING SC E N E By D r. LEWIS E. D A V ID S Illinois Bankers Professor of Bank Management Southern Illinois University, Carbondale 'Oxym oron' Banking Regulations HE TERM “oxymoron” refers to a financial institutions. For example, the and renewal of shaky loans would re figure of speech in which opposite Comptroller of the Currency raised sult in banks exceeding their loan or contradictory ideas are combined,the loan limit for national banks from limits. Thus, one quick and easy her such as “thunderous silence” or “sweet approximately 10% of capital and sur oin-like fix to the problem was to per sorrow.” plus to 15%. Some bankers view this as mit these banks to have higher loan Federal banking regulators have a positive sign that permits them to limits and thus be able to rollover non latched on to this concept and given compete with state-chartered banks performing loans so they could be fanciful titles to many new regulations which, in some states, can lend up to brought up to cu rren t paym ent. that imply the opposite of what one 25% of capital and surplus. Granted that the topic is complex, but would think of when viewing the titles. Each year the Fed conducts a study as to whether the general public’s "The C o m p tro lle r recently instructed national banks to understanding of interest rates has im value U. S. governm ent securities put up as c o lla te ra l fo r proved because of truth-in-lending (TIL). The typical conclusion is that loans a t their m a rke t, ra th e r than their fa c e, value. But more people understand interest rates banks7 holdings o f governments in investment accounts each year the regulation is in force. a re carried a t cost, not m a rk e t." However, a careful analysis of the data raises serious questions as to the pub lic s truthfulness when responding. The more than a thousand interpretive Is this the appropi xate time to make for well over 100 years the 10% nation letters on TIL and the dozens of pages such a relaxation of lending standards? al bank loan limit was considered a making up the revised regulation Typically, loan losses rise for a period fairly prudent guideline. Directors of would indicate that not only does the even after a business cycle has reached national banks should ponder whether borrower not fully understand TIL, its bottom and started to move up they wish to increase loan limits to an but the lender also has tremendous ward. The Comptroller states that, as individual borrower in light of the new difficulties interpreting the sometimes of June, 1982, the average percentage regulation. contradictory portions of the act. of loans past due at all national banks A second heroin-like fix injected Compliance regulations requiring was 4.3%, up from 3.6% at year-end into the financial arteries of savings that lenders not discriminate by re 1980. If the pattern holds true, non and loans is the use of Federal Home ceipt of public assistance are another performing loans of national banks — Loan Bank paper capital. example of regulators having lost sight as well as other banks — can be ex The idea isn’t new and can be traced of reality. Who but a legislator or reg pected to increase during the early back 1,000 years to China. It also can ulator would construe a person receiv period of recovery. be understood in terms of the World ing public assistance as creditworthy? There is a danger of thinking simply Bank and its companion institutions. The Justice Department has forced in terms of averages. It must be re Gold originally was the basis of the the American Institute of Real Estate membered that, for almost all data expansion power of world organiza Appraisers (AIREA) to delete signifi there is what is called a “normal tions, but as it became insufficient to cant portions from its appraising curve. ” Thus, a good number of banks accomplish the ambitious goals of in manual and substitute words and will have substantially higher losses ternational world organizations, spe phrases that are presumed not to show than average. Several hundred banks cial drawing rights (SDRs) and similar any type of discrimination on proper are classified as problem institutions creative paper devices were devel ty. Some phrases are so well recog and the probability is that, as losses oped that substitute pieces of paper for nized by everyone but the Justice D e in crease, the num ber of problem the gold base. SDRs have a relatively partment that a serious question is banks also will increase. short history and are dependent on raised as to why the AIREA submitted Some cynics believe the reason the each and every obligor country doing to such blatant cen sorsh ip . The Comptroller increased loan limits to its share to support SDRs. answer: The cost to fight the issue any one borrower is the recognition, The ability of such nations as Mex would have been prohibitive. especially on the international level, ico, Brazil, Argentina and Chile to sup Some new regulations are worded to that several hundred banks probably port their obligations should not be imply that they improve the safety of had loaned their then-existing limits (C ontinued on page 44) T 8 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis MID-CONTINENT BANKER for August, 1 9 8 3 MORE BULDMG BLOCKS FORYOURO B U r GROWTH COMMERCIAL CREDIT’S ASSET-BASED LENDING MAXIMIZES THEIR BORROWING POWER. Term and Package Loans Revolving Loans Acquisition Financing Short-term Unsecured Loans Factoring MID-CONTINENT BANKER for August, 1 9 8 3 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis Sustaining your clients’ growth requires capital. Commercial Credit’s asset-based financing can help you pro vide them with the capital they need. Since 1912, Commercial Credit has helped growing businesses raise capital. Capital to build a company’s inventory. Capital to take advantage of supplier discounts. Capital to make acquisitions. W hat’s more, Commercial Credit Business Loans, Inc. offers uniquely qualified experts in the business financing field and a nationwide distribution network geared spe cifically to the needs of growing companies. So whether your clients are manufac turers, wholesalers, or service companies, call us. W e’ll provide the money they need to build their business’ success. For more information, contact us at: (8 0 0 )6 3 8 -1 5 2 0 In Maryland call 332-3659. Offerings also available through the Control Data Business Centers. CO M M ER CIA L CRED IT BUSINESS LOANS, INC. a Control Data Company 9 Remember when you could run a bank on experience and instinct? Today, everything changes too quickly. The new rulers are return on assets, profitability and spread management. And these demand comprehensive planning. Advanced Planning Systems provides profit planning and asset/liability management systems to bankers. And as a bonus, our software works on most computers. So, chances are it will work on your current hardware. Advanced Planning Systems offers today’s banker: Profit Pla n n in c Pre-test your plans. A ction Pla n n in g M onthly Variance Reports Management by objectives. Short and long term plans on target? A sset/ L ia b ility M ix What can you do about it? A ccounting & O perations M anagement M a n ag e m e n t I nform ation System S ervices & Charges Appropriate quality information. What are they costing you? I nvestm ent Pla n n in g O perations Computerized accounting and analysis. Systems vs. people. ( 312) 692 - 5787 . https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis Quick, concise data for managers. Contingency Pla n n in g M in i -computers Computer aided contingency plans. What hardware fits your needs? ADVANCED PLANNING SYSTEM S. INC. Solve those tough financial planning problems! Call and ask for John Monroe at 10 Computer M o del Forecasting on a rolling basis. Subsidiary of Capsco Banking Systems, Inc. 6300 North River Road Rosemont. III. 60018 -HeHpühtj (¡¿yu2M2iaß hUMvaxjeM the paAt, aowtaottthe pMAent cohdpda*, the (jutu/ie. MID-CONTINENT BANKER for August, 1 9 8 3 Five 'P's of Asset-Quality Review: A Management-Information System Unlike this example, most banks By Harold A. Marcum INCE the implementation in 1976 clearly recognize the IRB for what it is Vice President of new national bank examination — a loan — but it is highly important procedures by the Office of the Comp And Senior Credit Officer that the review program evaluate the troller of the Currency (OCC), the American National Bank quality of these assets on a regular subject of loan review has been cov Chattanooga basis. IRBs should not be overlooked ered from all angles. Much of what has because they are carried on the books been written deals with the specifics as investments. necessary to insure that the loanAsset review is a means to an end — review program will be successful. analysis is an integral part of this sys not an end in itself. Obviously, its From experience we know that suc tem that produces a composite rating primary objective is identification of cess depends primarily upon: for each bank analyzed. potential problems in time to correct • Unequivocal, vocal support from Some banks have ignored the re them. If this is all the review system is top management. view of letters of credit. Much time is • Proper selection and training of spent analyzing and reviewing lines of being used for, however, numerous opportunities are being missed. A staff. credit which, of course, is proper. good review operation generates sub • A clear-cut, written loan policy. Keep in mind, though, that most lines stantial amounts of data about the • In d epen d en ce of loan review from of cred it agreem en ts have “ ou t” lending function of the bank. By creat the lending function. clauses linked to deteriorating finan ing a management-information system Many banks have taken the cue pro cial position, while letter-of-credit to organize and analyze that data, a vided by the OCC and have estab com m itm ents provide for no such most effective tool for management of lished effective loan-review opera escapes. If the beneficiary of the letter the lending function results. Although tions. This is well and good, but needs of credit meets its terms, the bank has automation is not a requisite of creat to be expanded. to pay. For this reason, letters of credit ing such a system, recent major ad First, if the review system is to be should be considered as loans at their effective, procedures must be de inception and throughout their exist vances in small-computer technology have made this job easier than ever veloped to evaluate assets of the bank ence. Quality review on an ongoing before. other than loans. basis is a must. Consider some major areas of man Another asset of the bank that is not Second, ask the question “Once a agement interest that can be readily good solid asset-review system is in always reviewed is the industrial rev enhanced by analysis of loan-review place, how can management best uti enue development bond (IRB). These data: lize it to the ultimate advantage of the securities are nothing more or less • Loan officer p erfo rm a n ce. than term loans and should be treated organization?” • Program m ing training activities. W hat assets, oth er than loans, as such. One small bank in Tennessee, • Pricing of loans. should be reviewed and evaluated? recently failed and auctioned off by • Adequacy of provision for loan Until the Penn Square failure, no bank regulatory authorities, carried in its in losses. in modern history had ever lost money vestm en t portfolio an IR B of an • Planning portfolio structure. on a fed-funds transaction. The poten amount approximately equal to its For reference purposes, let’s call tial loss was there, but it was largely capital structure. Collectibility of this these the five “P”s of asset-quality re asset was solely dependent on the suc ignored by most banks. view. The potential for loss is still there, cessful construction and leasing of an Information produced by the loanand many otherw ise sophisticated office tower. banks still have no review program to cover fed-funds transactions. M r. Marcum joined American N atio n a l, C h atta American National, a medium-sized nooga, in 1 96 5, where he developed and im bank, has developed a rating system plemented the bank's credit analysis and loanfor banks that is used to establish for review functions and managed them for more mal lines of credit for both upstream and downstream fed-funds sales. Us than 10 years. He also developed the bank's ing a micro-computer and bank call written loan policy and procedures manual. He reports, a series of some 35 ratios is is an associate member of Robert Morris Associ computed in an effort to appraise li ates and is a certified instructor for R M A -O m ega quidity, quality of loan and investment Commercial Loans to Business. portfolio, capital strength and adequa cy and quality of earnings. Trend S MID-CONTINENT BANKER for August, 1 9 8 3 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis review operation can and should be used in an evaluation of the lender’s performance. With minimal record keeping, statistical data can be accumulated and analyzed to set stan dards of performance for each lending officer, section and departm en t. Though not an all-inclusive list, the following items would be included in such a system: • Average loan grade weighed as to dollar amount outstanding. • Incidence of incomplete or miss ing collateral and credit-support docu ments. • Percentage of documentation de ficiencies corrected within appropriate time-frames (such as 30, 60 and 90 days). • Amount of charged-off loans. • Amount of classified loans. • Delinquency ratios. Integrate into the above system in formation about income earned for the bank, establish a method of following trends and you have a statistical system for evaluation of loan-officer perform ance. Obviously, the officer’s final rat ing must be tempered by such consid erations as economic conditions, size of work load, etc. The final decision will — as always — be a subjective one, but it will be based on a good deal of “hard” data. American National has used such a system on a department-level basis for two years. The head of each lending department sits down with his boss once each year and, using historical statistical data pertaining to the items listed above, jointly develop a series of performance standards. Using a small computer, a report is generated each month comparing actual performance with the standard. When the depart ment manager’s annual performance review comes due, he already knows exactly how he has performed. The bank is planning to expand this system to include performance review on an officer-level basis. Just as statistical data generated by loan review can be used to measure loan-officer performance, it can be used to define credit-training needs. The old saying that “those who ignore history are doomed to repeat it” has a stronger influence in lending than in any other profession. Truly, if we do not use our mistakes as a basis for selfimprovement, we are foolish. There are any number of reasons why young lenders make mistakes, in cluding failure to clearly understand bank lending policy, reliance on in accurate or incomplete information and failure to properly utilize available data. There are, of course, many more 12 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis Loan Chargeoffs Hit High Loan chargeoffs hit a seven-year high last year, according to Robert Morris Associates. Last year banks charged off $4.27 billion, or 0.56% of loans net of re coveries. In 1981 they wrote off $2.75 billion, or 0.36% of loans net of recoveries. The chargeoffs were attributed to a lagging economy and lower oil prices that affected energy-related businesses. The situation has not been as bad since 1976 when banks charged off 0.84% of their loan portfolios. This peak came at a time when banks were embroiled in loan problems re lated to real estate investm ent trusts. Analysts predict the worst is over for most banks for the current busi ness cycle. Although a high level of chargeoffs and loan-loss provisions is predicted, the rate of increase for domestic chargeoffs should decline. reasons. Every bank that has a loanreview program also should have a for mal system for identification and re porting of mistakes that either led to problem credits and/or were made in administering them. In this way a credit-training program can be tai lored to suit the needs of lending staffs. Asset-review data can be an invalu able aid, both to proper loan pricing and to evaluation of loan-loss reserve adequacy. While some banks use a pass-fail system of review, with little additional effort a numerical-rating system can be developed. Grading loans on a scale of one to six will pro vide the basis for determining a risk factor that can be built into the loan pricing mechanism. Again, with the proper record keep ing, historical data on loan grades and loan losses can be analyzed to deter mine the average degree of risk for each loan-grade category. A risk pa rameter can be set for each grade cate gory and can be integrated easily into a pricing formula. One obvious result of such a system is more equitable treatment of custom- ers. Just as important is the greater likelihood that the bank will be proper ly remunerated for the risk it takes. The same “risk factor” data also can be used to measure adequacy of loanloss reserve. American National is ex perimenting with a computerized sys tem of regression analysis that uses loan grading data to predict annual charge-offs. Using a six month moving average of monthly balances of inter nally classified loans, actual net charge-offs could have been predicted by this bank for each of the past four years with no worse than 90% accura cy. For the four-year period as a w hole, the form ula produced an accuracy rate of 97%. This method is admittedly crude and needs refining, but it shows some degree of promise for determining loan-loss-reserve ade quacy on a somewhat scientific basis. Review data can be quite useful in management planning of portfolio structure. W eighted average loan grades, on a moving average basis, can be computed for all significant seg ments of the loan portfolio. By tracking trends of industry and industry-related loan-grade averages, potential highrisk segments of the portfolio can be spotted early enough to allow manage ment to modify parameters for port folio composition. In this manner, un due concentrations of risk can be avoided and a proper degree of diversi fication maintained. For banks serving highly industrial ized areas, another method of evaluat ing portfolio risk is the use of bankrupt cy-prediction models, such as Alt man’s Z-Score predictor, Gambler’s Ruin model and others. These models can be applied to individual firms for purposes of evaluation but can also be aggregated for industry groups. Here again, by weighting as to dollar amount of exposure and employing trend analysis, deterioration of quality can be detected soon enough to allow effective management action. In conclusion, though asset-quality review is an important activity in itself, if managed properly, potential man agement-information benefits can be tremendous. It can provide an effec tive means of measuring lender per formance and programming training activities for lenders. It can be just as valuable in providing information crit ical to pricing and in evaluating ade quacy of provision for losses. Finally, data generated by the assetquality-review system can be quite useful in management planning of loan-portfolio structure. • • MID-CONTINENT BANKER for August, 1 9 8 3 THERE’S GOT TO BE A BETTER WAY. There is. Just ask Citicorp, Docutel, LeFebure, and IBM. 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Easy to install. Easy to use. Easy to service. Inside-out designs from Banking’s ^ A rch ite ct and Builder 8446 Madison Omaha, NE 68127 402 592-7070 MID-CONTINENT BANKER for August, 1 9 8 3 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis 13 Benefits of Loan-Review Committees Reported by Banks in MCB Survey OAN-REVIEW committees have grown in importance at banks as loan portfolios suffer losses — often severe losses. Banks are “beefing up” their loan-review com m ittees and loan-review procedures. M i d - C o n t i n e n t B a n k e r recently surveyed a number of banks to learn how their loan committees operate and how effective they are. Conclusions gained from the survey include the fol lowing: • Formal loan-review committees are being established by many banks. • It takes a period of time before these committees show positive re sults. • Regulators report declines in numbers of classified loans at banks with loan-review committees. loan-officer perform ance, insuring board/executive committee awareness and input, managing loss reserves, monitoring non-performing loans and attempting recoveries. Mr. Weissert says the benefits or successes of the loan-review commit tee include an emphasis on adhering to loan policy and pricing guidelines by loan personnel, unification of adminis tration of loan policy, a training and learning process through joint discus sions, fixed responsibilities in credits, requiring loan personnel to make out side calls on designated loan-customer assignments, avoiding losses through anticipation of credit problems and strengthening documentation disci pline. “Some say a bank of our size can’t "Some say a bank of our size can't a ffo rd a loan a d m in is tra to r/ says an Indiana b an ker. 'I feel a bank can't a ffo rd not to have o n e .' * * * A Missouri b an ker says the success of his bank's loanreview com m ittee is 'directly responsible fo r the decrease in delinquency problem s and technical exceptions' his bank has experienced. • Loan-review committees serve as excellent educational activities for loan officers. Following are summaries of survey respondents’ remarks: P eru (In d .) Trust C o . This $85million bank has had a formal loanreview com m ittee for three years, according to John D. Weissert, presi dent. In addition, a separate loan com mittee reviews all loans coming due weekly for rating, repayment, collater al, etc. A loan administrator reviews all new and renewal loans after the fact for interest rate, terms, rating, collateral, etc. Functions of Peru T ru st’s loanreview committee involve monitoring the loan portfolio, credit training for all officers, internal communications con cerning credit policies, anticipating problem loans by industry or type, monitoring suits, rewriting loans be fore problems grow larger, evaluating 14 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis afford a loan administrator, ” Mr. W eis sert says. “I feel a bank can’t afford not to have one.” The loan administrator should be the liaison with the presi dent or whoever else is in authority. “Success comes slowly,” he says, “but over a period of years it starts to work. It’s not an overnight improve ment process. As a bank with a history of slightly higher than average losses, we are just now feeling the effects of real improvement.” Members of the loan-review com mittee at Peru Trust include the chair man, president, executive vice presi dent, senior loan officer, loan adminis trator and two outside directors. All other loan officers are included, with the loan administrator serving as chair man. The committee meets twice a month. P atrons State, O lathe, K an. This $94-million bank has a discount com mittee that handles loan approval and review, according to Sam G. Perkins, president. The com m ittee includes all loan officers, the customer-service officer and all outside directors and some re tired directors. M eetings are held weekly. Committee policies include the fol lowing: • All new loans of $10,000 or more and all extensions of credit to borrow ers whose total lines exceed $10,000 are presented for approval prior to commitment by the bank (except loans on the bank’s CDs and government securities). • A list of all new and renewed loans of $5,000 or more processed during the prior week is circulated, discussed and approved by recorded vote. The list includes borrowers’ names, collateral, interest rates and financial-statement dates. • An officer presenting a proposed loan for approval must have all normal information available at the meeting, including financial-statement informa tion as to net worth and total indebted ness from a current statement. All pertinent information is included in the minutes of the meeting and is dis tributed to all directors. • Free and open communication and criticism is encouraged at meet ings. Votes often are not unanimous and are recorded in the minutes. • Minutes of the meetings are re viewed in detail at the bank’s monthly board meeting. “No bank loan can exist without re view by this committee, ” says Mr. Per kins. “Attendance at the meetings is almost perfect on the part of loan offic ers.” He says that it’s difficult to point to “successes” that can be credited to committee action, but the bank’s reg ulator has noted that the ratio and dol lar amount of classified loans has de clined in each of the bank’s three most recent examinations. Bank o f G ainesville, Mo. This $41million bank established a loan-review committee last year, according to John L. Harlin, president. Membership in cludes all loan officers, outside direc tors and the auditor/compliance offi cer. Mr. Harlin says he feels the success MID-CONTINENT BANKER for August, 1 9 8 3 The first thing to look for in a discount brokerage service for your customers is a successful discount broker. 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Brenner Steed, on the other hand, built an enviable reputation for depend ability directly on intensive personal service, combined with high technology. Now, as a bank-owned brokerage, w e’ve acquired insights into the special needs of financial insti tutions that have enabled us to create brokerage services that truly serve the needs of cus tomers like yours. Finally, Brenner Steed offers a level of marketing and training expertise and service that has made our clients’ programs suc cessful practically from day one— both as a customer serv ice and as a profit center. types of service when you participate in the Brenner Steed Partner Plan. Direct Access: The customer communicates directly with us on securities transactions after establishing his Brenner Steed account through you. Though this system is less profitable to you, it has the advantage of relieving you of responsibility for administration of the service. Omnibus Account: After assisting your customer in opening his Brenner Steed ac count, you act as order taker, transmitting orders to us and servicing the transaction to completion. This type of service has the double advantage of greater profitability to you and greater perception by your customer of the service as y o u r service. If you want to offer your customers a discount brokerage service you and they will be happy with, put first things first. Look for a successful discount broker. Our Toll Free number is 800-238-7125. Call today, ask The B ren n er Steed P artner Plan______________ Brenner Steed offers you two Partner Plan. The Brenner Steed Partner Plan D iscount Brokerage Service for Banks M e m b e r NASD, SIPC A SUBSIDIARY OF 6077 Primacy Parkway, Suite 423, Memphis,TN 38119, (901) 761-2950 Toll Free 1-800-238-7125 MID-CONTINENT BANKER for August, 1 9 8 3 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis AUnion Planters ^ 1 1 ^ NATIONAL BANK OF MEMPHIS 15 of the committee is “directly responsi ble for the decrease in delinquency problems and technical exceptions” the bank has experienced. The committee meets weekly and attempts to review from three to six loans each session, concentrating on those over $50,000. The committee also reviews and approves new credit applications that exceed an individual loan officer’s lending authority. In terF irst B an k N ed erla n d , Tex. This $84-million institution installed a separate credit department charged with monitoring and evaluating pres ent credits, new credits, consumercompliance laws, docum entations, past-due loans, charged-off loans, ade quacy of reserves and proper files, according to R. E. Gray, chairman. The department reports its findings to the credit-quality committee each month. This committee consists of the chairman, president, senior officers and three outside directors, along with a representative from the holding com pany that controls the bank. Senior and junior officers also review past-due and problem loans on a weekly basis. “I can strongly recommend a sepa rate departm ent to monitor credit quality, compliance and documenta tion,” Mr. Gray says. “There is abso lutely no doubt in my mind that it will pay big dividends to any financial in stitution.” S ecu rity N atio n a l, K an sas C ity, K an. A loan-review committee was started in 1979 by this $229-million bank, according to R. J. Rreidenthal Jr., president. Membership of the committee is similar to that of the bank’s discountloan committee, but an independent loan-review officer reports directly to the committee. The committee reviews all loans over $25,000 and rates them on a scale of one to six, Mr. Breidenthal says. Each week a review is made of old loans after loan presentations are made. Also, the committee reviews new loans independently of the loan officer making the loans. N orth east N ational, F o rt W orth, Tex. This $141-million bank has had a loan-review program for the past 10 years, says Charles Brinkley, chair man. All senior officers participate as well as outside directors. Loans are graded in five categories: prime, desirable, satisfactory, warning and probable loss. “I would suggest that everyone in the lending business have an active loan-review program,” Mr. Brinkley says. N ational B ank, L u b bock, Tex. This 16 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis $180-m illio n in stitu tio n recen tly established a loan-review program that is monitored by the credit depart ment. Membership includes all senior lending officers and meetings are held weekly, says Tom Battin, president. F irst con sid eration is given to seriously past-due loans, rather than loans classified by regulators, he says, and then to all loans on an orderly basis. “W e feel this program will give lending officers a better understanding of the total loan portfolio and will im prove the quality of loans, enable them to anticipate problems that may be de veloping and serve as an excellent edu cational activity,” Mr. Battin says. Security Bank, H arrison, A rk., has had a loan-review committee for more than five years. Membership consists of two loan officers and three outside directors. A spokesman for the $80-million bank says all lines in excess of $50,000 are reviewed semi-annually. Loan officers typically pair off and check documentation and performance of each others’ loans. They then present large lines to the loan committee for review. The process has improved docu mentation and kept the bank’s direc tors aware of the progress being made by large borrowers. The spokesman says there are fewer surprises when a loan goes sour now, since management usually can determine potential prob lem loans in advance. Loan officers perform better when they know their performance is being reviewed, the spokesman adds. F a r m e r s Lr M erch a n ts, C en tr e , A la ., has had a directors’ loan commit tee for a number of years, reports Mary George Jordan Waite, chairman/president of the $45-million institution. Three senior loan officers and three directors serve on the committee (the latter on a 90-day rotation basis). The committee has put together a loan-review policy and a new-loan policy. It performs credit analysis, sets lines of cred it and review s and approves all applications above $25,000. It meets weekly, sometimes more often. Mrs. Waite says the committee is helping to control lending and mini mize loan losses. She predicts there will be some success stories to tell within the next two years. “Our directors . . . are trying to be come more . . . familiar with loans in our bank,” she says. • • A number o f banks responded to this survey too late to be included in this article. Their responses will be reported in the next issue o f M i d - C o n t i n e n t B a n k e r . BRANDT SALES OFFICES ALABAMA, MONTGOMERY, 205-284-1382 LeFevre Money Processing Systems, Inc. CALIFORNIA, IRVINE, 714-540-6575 Ernie C. Nietzke, Inc. CALIFORNIA, SANTA CLARA, 408-727-2630 Robert E. Slavik, Inc. COLORADO, DENVER, 303-429-5122 H illyer Money Processing Systems, Inc. C O NN EC TIC UT, ROCKY HILL, 203-247-8369 T im othy C. Harris & Associates, Ltd. FLORIDA, CORAL SPRINGS, 800-432-8180 M oney Handling Systems of Florida, Inc. FLORIDA, TAMPA, 800-282-2936 Coin, Currency & Docum ent Systems of Florida, Inc. GEORGIA, ATLANTA, 404-952-2227 CEL Money Systems, Inc. HAWAII, AIEA, 808-487-1696 M oney Processing Systems of Hawaii, Inc. ILLINOIS, DOWNERS GROVE, 312-953-1255 Dawayne A. M iller, Inc. ILLINOIS, ALSIP, 312-597-9250 Neal W. Perry, Inc. ILLINOIS, PEORIA, 309-674-4336 W elch Money Processing Systems, Inc. INDIANA, INDIANAPOLIS, 317-257-6300 Kruger & Associates, Inc. KANSAS, LEAWOOD, 913-648-5049 P. Zam bito Associates, Inc. LOUISIANA, COVINGTON, 504-469-2313 Harry Nedoma Money Processing Systems, Inc. MASSACHUSETTS, FRAM INGHAM , 617-875-0505 Warren Associates, Inc. MARYLAND, COCKEYSVILLE, 301-667-6400 Roger A. W ittenbach, Inc. M ICHIGAN, BERKLEY, 313-545-5558 The Michael Cornelius Company M ICHIGAN, DOW AGIAC, 616-782-7015 K. Clark Service Co. M INNESOTA, M INNETONKA, 612-546-7662 R. E. Doll Enterprises, Inc. MISSOURI, CREVE COEUR, 314-434-1664 Burgess A. Brooks, Inc. NEBRASKA, OMAHA, 402-571-5577 Money H andling M achines, Inc. NEVADA, HENDERSON, 702-564-2353 Money Processing Systems, Inc. NEW HAMPSHIRE, HUDSON, 603-889-8011 B. Forest Taylor, Inc. NEW JERSEY, W OO DCLIFF LAKE, 201-573-0575 Frank Connell Associates, Inc. NEW JERSEY, AU DUBO N, 800-322-8093 T. J. W elch & Associates, Inc. NEW MEXICO, BOSQUE FARMS, 800-432-4900 Money Processing Systems NEW YORK, FLORAL PARK, 212-343-4343 Slater Money Processing, Inc. NEW YORK, COLO NIE, 800-342-9299 Daniel L. Birkhauser, Inc. NORTH CAROLINA, CHARLOTTE, 800-432-0555 Carolina Money Processing Systems, Inc. OHIO, W ORTHING TO N, 614-888-6473 Michael L. Moran & Associates, Inc. OHIO, HUDSON, 216-656-2675 Reed L. Dallm ann & Associates, Inc. OHIO, CIN C IN N A TI, 513-528-5220 W illiam H. Benagh, Inc. OKLAHOMA, JENKS, 918-492-8163 JMF Processing Systems, Inc. PENNSYLVANIA, BETHEL PARK, 412-831-7400 R. A. Simm ons Co., Inc. PENNSYLVANIA, BRYN MAWR, 215-525-5250 T im othy B. Bard & Associates, Ltd. SOUTH CAROLINA, 800-438-2466 Carolina Money Processing Systems, Inc. TENNESSEE, MEMPHIS, 901-398-1864 W right Money Processing Systems, Inc. TEXAS, DALLAS, 214-437-2233 C ollins Money Processing Systems, Inc. TEXAS, FORT WORTH, 817-656-1449 Money Systems, Inc. TEXAS, HOUSTON, 713-465-5760 Advanced Coin Equipm ent, Inc. VIRGINIA, CHARLOTTESVILLE, 804-973-1848 Money H andling Systems, Inc. W ASHINGTON, FEDERAL WAY, 206-838-6230 Northwest M oney Processing Systems, Inc. W ASHINGTON, SPOKANE, 509-448-0515 CPF Money Processing Systems, Inc. W ISCONSIN, BROOKFIELD, 414-782-4890 Peter L. Castner, Inc. W ISCONSIN, M ADISON, 608-271-8616 Bruns, Inc. For States not listed call: 414-261-1780 MID-CONTINENT BANKER for August, 1 9 8 3 BRANDT BRANDT EXTENDS SECURITY BEYOND A SHRED OF A DOUBT. For over 90 years, Brandt has been known fo r top quality coin and currency processing equipm ent. 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Nicholson Jr., Senior V ice President, Central C arolin a Bank, D u rh a m , N . C. RO BLEM loans have been pla Early detection and prompt action guing bankers from Day One. The are the keys to controlling problem reason they haven’t gone away is that loans and loan losses. Hopefully, all loan officers forget or neglect to prac bankers have developed some skills in tice what they know about lending — d etectin g problem loans. C red itthe basics. administration personnel ought to be After a loan is made, three events adept at id entifyin g p oten tially can occur: troublesome credits at the time a loan • Pay as agreed — repaid on sched is made and during systematic regular ule. review of the bank’s credits during the • Pay as modified or renegotiated repayment period. satisfactorily to the borrower and bank — like a 90-day note on which you agreed to a 30-day extension. • Not handled as agreed or satisfac torily renegotiated — a problem loan! A problem loan is one in which the borrower is unable to repay in satisfac tory terms — or where there is real potential for loss to the bank. Here are the principal causes of problem loans: • “B ad Going In ,” caused by lack of training, striving too hard to develop business or being a “good guy. ” Lack of training is evident when a loan officer The loan officer is the first line of is not prepared to underwrite loans, he/she doesn’t possess seasoned and defense in problem-loan detection. He sound judgment, or he/she doesn’t ask knows the borrower better than any the right questions of the borrower. one else and normally is the first to Competitive pressure can prompt an review financial data and other in officer to try so hard to develop busi formation on the borrower. The re ness that he/she overlooks the basics. sponsibility for reporting problem The “good guys’’ get themselves into loans should be clearly established by trouble because they don’t know how the bank’s loan policy and the loan officer’s job description. to say “no.” Each loan officer should understand • P o o r C r e d it A d m in is tr a tio n , which includes bad documentation, that a problem loan is not (in itself) a lack of follow-up and failure to act until blight on the officer’s record. Lending it s too late. Lending officers should money almost always entails some risk, keep in touch with borrowers, be and loan problems will develop in most sensitive to information (both good and normal loan portfolios. The cardinal bad) about borrowers, police loan sin is having a problem loan and not agreem ents and obtain and study recognizing and reporting it. Loan department managers should financial reports of borrowers. Failure to act often results from fear of retribu create a positive atmosphere where tion from management when a loan problems can be discussed openly and goes bad, a sense of pride that can’t without fear. Account officers should admit that something is wrong with a report unusual occurrences and signi loan and wishful thinking that the ficant changes (both good and bad) in a credit relationship. Each lending offic problem will just “go away.” • Unforeseen Events, such as man er needs a definite and well under agement problems caused by death or stood reporting channel to assure clear other changes, a poor economy and com m unications with fellow staff problems in the industry of the bor members with whom he can freely share concerns and observations, rower. P 18 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis which should be documented with memos to the loan file. Once a loan officer reports a prob lem loan, the loan manager must quickly assess the nature and extent of the risk and look at some probable means of resolution. Usually this takes place through informal discussion, along with a review of the credit file and collateral evaluation. The manager’s mission is to protect the bank s assets and minimize any possible loss. In order to accomplish this goal, he must be sure the loan is assigned to an individual who can work it out successfully. This person may or may not be the officer who made the loan or who presently handles it. In assigning the problem credit, be sure the loan officer understands who has the resp on sibility for accom plishing workout objectives. Other wise, loan officers may tend to avoid problem credits and continue to “hope for the best. ” Often, a second person is designated on the credit for assistance, counsel, or even for training purposes. The manager himself is involved and provides guidance — or at times may assume responsibility for the problem loan. Reporting should be on a regular basis, follow ing a p redeterm in ed timetable. In determining the severity of a problem credit, fact finding must be gin immediately. Here are some of the steps to take: • All loan and deposit relationships (including real estate, leasing, letters of credit, open-end credit) must be ful ly determined. • Get the credit file and read it from cover to cover with the hope of doing something to improve your position. • Study all loan and deposit docu ments. Determine if they have been properly prepared, what rights the bank has and what can be done to im prove the bank’s position. Think of offset and be prepared to move promptly. • Get a handle on the collateral — where it is, what its real value is. • Determine who the other credi tors are, possibly by studying dis bursements as shown on cancelled checks in the account file. Where has the money gone and where is it going? • Review all legal aspects of the case with the bank’s attorney. • Study financial rep orts and trends. After this review of the bank’s rec ords, make routine checks with other creditors. Update files by talking with trade creditors, any other banks in volved, other mortgage lenders, fac tors and oth ers. C red it-rep o rtin g bureaus and agencies also may have MID-CONTINENT BANKER for August, 1 9 8 3 T h ere a re som e th in g s o u r c re d it in su ra n ce p ro g ram s don’t cover. We don’t insure castles in the sky. But when your custom ers’ credit insurance needs are more down to earth, whether for a home, car, personal loan, or line-of-credit, you can depend on the USLIFE Credit Insurance Group to deliver. Fact is, we have the most com plete coverage you can find. Some thing you would expect from one of the largest credit insurance organ izations in the business. For example, we offer a special policy that offers more flexibility and much higher coverage. The kind of coverage your custom ers may want for large personal loans or other large credit needs. And when it comes to hard-to-find lineof-credit coverage, come to the USLIFE Credit Insurance Group. How are our three companies, USLIFE Credit Life Insurance Com pany, Sooner Life Insurance Com pany, and Security of America Life Insurance Company, able to offer you the best in products and fast, personalized service nationwide? One major reason: credit insurance is our only business. Which means credit insurance isn’t gravy to our staff of salaried representatives— it’s their bread-and-butter. So, if you want to expand your b u s in e s s , ta lk to th e c r e d it insurer that has the policies you need to cover anything. Well, al most anything. To see for yourself, just call toll-free, 1-800-323-4747* IH.IFE CREDIT INSURANCE GROUP USLIFE Credit Life Insurance Company • Sooner Life Insurance Company • Security of America Life Insurance Company https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis 1-800-323-4747 ‘ (within Illinois, call 312-490-6000) useful information. An early meeting with the customer is vital in order to: • Review with the customer the ex act nature of the problem and possible solutions as he sees it. • Get up-to-date financial reports and information. • Explore the possibility of new in vestment, guarantees, additional col lateral, etc. • Identify other repayment sources. There are just four — sale of assets, profit, another lender, more equity. • During the plant visit, look at all conditions, try to evaluate employee morale, determine the status of inven tory and receivables and get a “feel” for what’s really going on. A lot of this exhaustive fact finding could be done as a joint effort with the several people involved. Call in the workout specialists or the recovery group, whichever is needed. Begin making a decision to work with or against the credit. Some of the tough questions might be: • What is the real prospect of the company’s making it? What help must the company have in order to survive? • Does the honesty and integrity of management allow us to sleep at night? Do they show a “tell-it-all mentality,” or are we not getting the full story? • What is the long-term value of the collateral, if any? • How accurate and timely is the financial information being supplied? • How realistic is the borrower? Does he realize how serious the situa tion is or does he believe there is little or no problem? The officer of account ought to be kept actively involved, for he knows the details of the loan and he knows the borrower. Remember, the bank and the borrower should operate as team mates in trying to solve their mutual problem. Keep these points in mind: • Unless the borrower is completely dishonest, don’t become adversaries. • Fights rarely produce worthwhile results, but often get the bank into court. This wastes time and money and Bank HC Powers Would Be Expanded By Administration-Backed Proposal HE REAGAN Administration has ious companies have sought to acquire proposed to Congress that banks banks but skirt Fed supervision. be allowed to engage in real-estate, Initial comment from the thrift in insurance and some securities activi dustry was negative. S& L officials ties. The proposal also moves the have stated that the plan would permit banking and thrift industries closer their industry to be absorbed by large together by subjecting S&L HCs to banks. The proposed controls on S&L essentially the same controls that are HCs also are not expected to win applied to bank HCs. approval of the thrift industry, since If approved, the plan would draw there currently are almost no restric new boundaries within the financial- tions on who can own single S&Ls. services industry. It would free banks The Administration plan would pre to compete head-on with other finan vent takeovers by nonbank financial cial companies and it would permit firms such as Sears Roebuck and mergers between banks and S&Ls. It National Steel, both of which currently also would prevent nonfinancial firms own thrifts. A grandfather clause from taking over banks or S&Ls. would protect takeovers that have The plan would permit bank HCs to already occurred. engage, through subsidiaries, in realThe proposal also would prevent estate investment, development and nonbank firms from acquiring banks. brokerage and in insurance underwrit Some firms have tried to gain control of ing and brokerage. It also would per banks through a loophole in the Bank mit them to deal in and underwrite Holding Company Act that defines a government bonds, except for indus bank as any institution that takes both trial-developm ental bonds, and to demand deposits and makes commer operate mutual funds. It would con cial loans. By dropping one or the tinue to prohibit the underwriting of other of these criteria, nonbanks claim corporate securities. an acquired bank no longer is subject Fed support for the plan is ex to the Fed’s jurisdiction. pected, since the proposal permits the The new proposal would close the Fed to maintain substantial regulatory loophole by stating that the Bank power over bank HCs. The proposal Holding Company Act applies to any also would close a loophole in the Bank bank eligible for federal insurance. • • Holding Company Act by which var T 20 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis only the attorneys win. After the loan officer detects the problem loan, studies all the factors and confronts the borrower, often the borrower may not agree that a problem exists. He chooses to ignore it. This is because of pride and fear. If the bor rower doesn’t cooperate, the bank should immediately ask the loan to be paid in full and the relationship ter minated. If this tactic is pursued, it must be done rapidly and deliberately while the borrow er still is attractive to another lender. The facts of each problem loan will dictate ultimately the responsibility and functions of the account manager, how credit-administration personnel may be involved, what kind of profes sional support is to be marshaled and whether a workout group or the recov ery department should be called in. It’s management’s responsibility to establish who is in charge. • • Plan to Cancel Mergers, Including Bank-Brokerage, Proposed by St Germain A plan that would indefinitely ban banks and thrifts from combining with other kinds of businesses has been un veiled by Fernand J. St Germain, House banking committee chairman. The plan carries a retroactive date of January 1, 1983. Thus, it would wipe out virtually all cross-industry acquisi tions launched since that date. The plan also calls for the nullifica tion of any in terstate banking or branching arran gem en ts w ithout approval under the Bank Holding Company Act. This proviso, if enacted, would force a number of in stitutions to undo any cross-industry and interstate banking arrangements that began this year, including the BankA m erica-C harles Schwab ac quisition recently approved by the Fed. Mr. St Germain’s plan would serve three purposes, according to an aide to the congressman: • It would nullify any “new” bank ing activities unless federal laws were passed to permit them or, in the case of state-chartered institutions, if state laws authorize such activities. • It would p reclu d e all cro ss industry acquisitions launched after January 1, 1983, except for supervisory mergers facilitated by the Depository Institutions Act of 1982. • It would disallow all interstate ac quisition and branching arrangements after January 1, 1983, except for those approved in supervisory actions by regulators. MID-CONTINENT BANKER for August, 1 9 8 3 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis VisirTravelers Cheques carry the most § 0 t f f i e c i , most widely used name in the world for travel, entertainment, shopping, and cash. To find out how you can sell the fastest growing travelers cheque in the world call Tom Gallagher or Jim Ryan at Visa. (415) 570-3628. Credit Analysis— Manual Vs. M icro By Thomas L. Christensen, Sales Representative, A urora Systems, M adison, W is. OU ARE the only credit analyst climate as they were 50 years ago. It for your bank’s commercial loan was not until recently, when the mi cro-computer revolution arrived, that department. One of the commercial loan officers, Jack Smith, has just re productivity gains and improved effi turned from a lu ncheon with a ciency could be realized in the creditprospective commercial customer he analysis area and scenarios similar to has been soliciting for several weeks. the above could be eliminated. Jack is impressed with the owner and Since the introduction of the micro the company’s financial statements he computer several years ago, its ap has just received, but saw some ques plications have altered every area of tionable trends within the data. The the banking industry. Micros have encustomer is anxious to switch all his banking relationships — corporate, personal and trust — to your bank and Jack sees this as a great opportunity, not only for the commercial loan de partment, but for himself as well. Before the customer departs, you overhear this question to Jack: “How long do you think it will be before you reach a decision?’’ Over-zealous Jack replies, “I’ll have to take a look at the numbers first, but you’ll have a deci sion before I leave the office today!’’ You immediately eye the wall clock and notice it’s 2:15 p.m. and the bank abled commercial-loan officers and closes at 5 p.m. You pause, take a deep credit managers to build and create breath, sigh and begin clearing your their own spreadsheet models, greatly desk of the three-year SB A projections reducing repetitive manual tasks and the time involved. However, because you were preparing m an u ally. Jack says goodbye to his customer of lack of programming background, and proceeds directly to your desk bankers’ models frequently are sim with the financial statements. Armed plistic and unsophisticated. These with several pencils, an eraser, a calcu weaknesses are responsible for the lator and several blank spreadsheets, variety of financial-statement spread you wait for Jack to dump the material ing, analysis and forecasting programs on your desk. On Jack’s arrival, he now available. With so many financialstates, “I want these financial state analysis software packages on the mar ments completely spread and analyzed ket, what should a prospective banker before 5 p.m. so I can make my deci look for? F eatu res o f a G ood Credit-Analysis sion. I took a quick peek at the data over lunch and I noticed a few ques Softw are P ackage. When analyzing a tionable areas.’’ As Jack continues to credit-analysis software package, keep babble on, all you can think about is in mind a few key points before pur how one credit analyst can review, chasing: • How flex ib le is the software pro spread and analyze five years of finan cial data and complete the SB A projec gram? • Does it have graphics abilities? tions by 5 p.m. It’s now 2:30 and you • How quickly can data be entered, have 2Vfe hours left in the business day calculated and printed? to complete your work. Good Luck! • What types of useful reports are This dramatization occurs frequent ly within credit departments and com generated? • Will the program fo reca st? mercial-loan departments in large and Flexibility in a good credit-analysis small banks all over the nation. As a former credit analyst, I can attest to program is a must! Since no business or the fact that manual spreading and industry is alike, it is important to be analysis of financial statements, as well able to customize the spreadsheet to fit as projections, are as cumbersome and the business. One way to do this is to time-consuming in today’s economic modify the standard chart of accounts Y 22 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis built into the package. In addition, the ability to “cut and paste’’ various time periods together in order to spread the information for analysis and the capac ity to update spreadsheets by deleting columns of data and adding columns of data is desirable. Using the previous scenario as an example, Jack’s five years of material can be entered into the worksheet model, the chart of accounts modified to fit the customer’s business, the information saved to disk and printed, all in a fraction o f the time it would take with pencil and paper. Since the data have been saved, at a later time they can be retrieved and another period of data deleted and added with just a few keystrokes. After examining how the informa tion is entered when purchasing a credit-analysis package, it is important to see how the information is analyzed and printed out on hard copy. With a computerized credit-analysis package, time is saved not only with input, but validation of data, calculation of ratios, percentages and cash-flow analysis and the multiple printing of graphs and re ports can be done in seconds. C om p u terized validation should include several balance computations, such as assets-to-liabilities and net worth, calculated income-to-income, calcu lated retained earnings-to-earnings, cash-flow-to-cash, to check-data entry. Imbalances should be pointed out, so the user quickly can correct entries and revalidate without redoing the whole worksheet. Once data has been entered and bal anced, the user should be able to print in both detailed-report form and in graph format. R eports for the commer cial-loan officer and the various loan committees should include: • A detailed balance sheet, income statement and retained-earnings rec onciliation. This report could be used by the loan officer for making the lend ing decision and could be retained in the credit file. • A b alan ce-sh eet-an d -in co m estatement summary. This could be used by the loan committees, which do not need to be inundated by financial data. • A complete cash-flow analysis ex h ib itin g the com pany’s funding MID- CONTINENT BANKER for August, 1 9 8 3 Yield ahead. Improving the yield on your investments takes constant, careful review. Under today’s rapidly changing market conditions, knowing what to buy, when to buy it, and when it m atures is essential. That’s why you should call the Commerce Bank Bond Investment Group. Our Bond Group representatives are trained professionals in portfolio management. They will keep you up to date and informed of rapidly changing market conditions. And they will help you in making timely decisions in order to improve your yield. Call the Commerce Bank Bond Investment Group at 816/234-2462 today. Together, we will review your current investment position and assist you in the J*» » C o rn m cfcc R a n k management of your dfK an^C hy" portfolio. 816/234-2462 • 10th & Walnut • Kansas City, MO 64141 MID-CONTINENT BANKER for August, 1 9 8 3 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis 23 sources and uses for each given year. • A complete ratio analysis with in dustry comparison. A good software program should enable the user to en ter an industry’s RMA averages in order to compare the customer’s data with the pertinent industry standard. • A common size balance sheet and income statement with RMA averages in percent form. Returning to our scenario, viewing the detailed reports in g rap h fo r m would be a great time-saver. With a global p ictu re, our cred it analyst quickly could check the financial direc tions depicted on the graph printouts, and any questionable trends would be come apparent without having to wade through hundreds of numbers. The availability of a fo rec a stin g Analyze—don't agonize. When performing a credit review, you probably spend more time agonizing over your calculator than you do analyzing the data. Why not let your microcomputer do the calculations for you? With the Credit Manager program, you can prepare a 5-period analysis. Compute key ratios. Compare to industry averages. Forecast future cash trends. Review output in both report and graph form. So start analyzing the alternatives to the agonizing manual preparation of a credit review. Contact Aurora Systems today. -------------------------------------------------------------------- • aurora systems me. 2423 american lane, madison, wi. 53704 (608)249-5875 How a banker keeps borrowers going w hen he can’t say “yes!’ “ I suggest BarclaysAmerican / Business Credit.” Your most solid source of loan business is from a healthy, growing customer. Yet there are times when a turndown is necessary. This is when Barclays American/ Business Credit can help, perhaps as no one else can. By analyzing your borrower’s accounts receivable, machinery and equipment, and inventory — we can often discover asset values that may have been overlooked. When a customer requires fund ing for expansion, turnaround, acquisition or refinancing, we can lend a hand, either solely or Business Credit in participation with you. m od u le to interface with a creditanalysis program is another feature to look for. Once the past period informa tion has b een en tered , analyzed, printed and graphed, loan officers fre quently want the “what i f ’ question answered regarding financial projec tions. A forecasting module should allow the user to project out data for at least three years, using the past two years of historical data already entered through the credit-analysis program as a basis for the projections. From this information, a balance sheet, income statement, ratio and cash-flow analysis also should be obtainable in both re port and graph form. Using a compu terized forecasting module, pieces of data could easily be changed to accommodate “what i f ’ scenarios, pro ducing new reports and graphs within seconds. (With a forecasting module interfaced with a credit-analysis pro gram, our harried analyst could even finish his SB A projections by 5 p.m.) The credit-analysis software pro gram has become an essential com mercial-lending tool designed to pro vide more accurate and reliable finan cial information to assist in lending de cisions. This software greatly reduces the repetitive manual work and time necessary for the credit-analysis func tion. For those lending areas without the luxury of a credit department, its simplistic format and ease of use allow a loan secretary or clerk to perform the input function, thereby freeing up the loan officer to do the job he/she is being paid to perform. A forecasting module enhances the credit-analysis program by projecting different “what i f ’ scenarios based on historical trends and assumptions. Forecasting will assist in monitoring problem loans more closely by adjust ing the assumptions quickly to actual occurrences, thus averting the poten tial for loan losses. Aggressive lending areas will utilize this program with the help of compatible, compact micro computers to perform on-sight cus tomer calls, thereby increasing their opportunity to develop new commer cial customers along with satisfying their existing customer base. Chances are, if the credit analyst in our scenario had a credit-analysis pro gram with a forecasting module, the statement spreading and analysis and the SB A projections would have been completed by the 5 p.m. deadline. Only time would tell how long it would have taken manually. • • Call 1-800-BARCLAY O ffices located nationw ide. Corporate H eadquarters: 111 F ou nders Plaza, E ast H artford, CT 061 0 8 24 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis MID-CONTINENT BANKER for August, 1 9 8 3 POSITION FOR THE FUTURE As an aggressive, forward-thinking banker, you know that nationwide electronic banking is a force to contend with in the future. And to stay competitive you must offer customers the convenience of ATM banking wherever they travel. Now, you can meet this challenge and outpace the competition by joining the CIRRUS Network today. CIRRUS is the leading nationwide network that links you and your customers with ATMs in major markets throughout the U.S. Created by a group of the country’s strongest and most progressive banks, the CIRRUS Network will include over 5,000 ATMs and over 20,000,000 cardholders when fully operational at the end of 1983. Right now you can find CIRRUS tellers in major airports, shopping malls, resorts, hotels, universities, recreational areas, amusement and theme parks, restaurants, and thousands of other locations. And, by 1986, we project over 8,500 CIRRUS ATMs will be in place. Enhance your image as an innovator by becom ing a part of a powerful, national network, while offering your customers the widest scope of ATM convenience. CIRRUS. It’s the future of banking, within your reach today. For further information call: Mr. Bruce A. Burchfield, President, CIRRUS System Inc. at (312)-850-7080, or contact one of the following members: Member AmeriTrust BayBanks The Central Trust First Chicago Corporation First Interstate https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis Headquarters Member Cleveland Boston Cincinnati Chicago Los Angeles Headquarters Member Headquarters Manufacturers Hanover MercantileTexas Merchants National Bank and Trust Mellon Bank National Bank of Detroit New York Dallas Indianapolis Norwest Corporation Service Card System SUN BANKS, INC. Trust Company of Georgia United Virginia Bank Wachovia Minneapolis Oklahoma City Orlando Atlanta Richmond Winston-Salem Pittsburgh Detroit About B anks & Bankers ILLINOIS EFI, Yes Card Networks Sign Joint Agreement General Bancshares, St. Louis, has announced plans to acquire MidCentral Bancshares and Charleston National. General Bancshares is the only out-of-state HC eligible to ac quire Illinois banks. M id-C entral Bancshares also owns controlling in terest in Ashmore State. A joint network agreement has been signed between Yes Card and Electronic Funds Illinois that will permit financial institutions who are members of the latter network ac cess terminals located in 181 Jewel Food stores throughout the Chicago area. Electronic Funds Illinois (EFI), which operates as the Statewide Funds Transfer Corp., is comprised of more than 600 financial institu tions including banks, S&Ls and credit unions, of which more than 150 have agreed to participate in the statewide network, which has been operating since April. The E F I network serves indi vidual financial institutions as well as proprietary networks throughout the state, reaching major communi ties such as Belleville, Bloomington, Champaign-Urbana, Decatur, DeKalb, Galesburg, Kankakee, Peoria, Rock Island/Moline and Springfield, as well as five university campuses. First Galesburg National has named Albert C. Dickson Jr ., senior vice president/lending and R ob ert E . Peterson vice president, human resources/planning. Harland L. Edwards, chairman, First National, Evanston, has retired. He joined the bank in 1976 and became chairman in 1980. Howard B. Silverman, president/CEO, succeeded Mr. Edwards. First National, Skokie, has promoted James E. Malecha to vice president/ controller. Raymond M. Michaelsen has been elected commercial banking officer, Harris Bank, Chicago. He joined the bank’s college training program in 1979. Continental Illinois National, Chica go, has promoted the following: Doug las E. Meneely to vice president and Carl N. Thornrose to second vice pres ident, operations/management; E d win F. Skonicki to vice president and Carolyn A. Hanes to second vice presi dent, personal banking; Jan S. Hobson to second vice president, corporate affairs; Jennifer Olsztynski to second vice president, corporate personnel; Thomas F. McGrath and Susan M. Spalding to vice presidents, trust/investment; Cheryl A. Feltgen, Ronald R. Juskiewicz, Macey B. Smith and Terrence A. Walsh to second vice presidents, real estate; Thomas S. Bagley to vice president and Philip C. Adams, W. Thomas Barnett and W il liam P. Waschle to second vice presi dents, banking; William E. Read to vice president and Richard C. Allen, Richard J. M eliska, C atherine A. Schulze and Brenda C. Seliga to second vice presidents, financial. 26 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis Elmhurst National has named Mary Gail Bielawski operations officer, John E. Pierce auditing officer and Jeffrey C. Schemer trust officer. Bernardine Barth, assistant cashier, Devon Bank, Chicago, has retired af ter more than 27 years of service. Died. Hugo A. Anderson, 96, retired executive vice president, First Nation al, Chicago, and pioneer lender to the nation’s petroleum industry, June 18 in Northbrook, 111. He joined the bank at age 14 and retired in 1957. tions, Citizens Bank, Jeffersonville, sponsored “ Sunshine J o e ,’’ which emphasized the need for positive atti tudes, positive self images and concern for other people through creative embroidery. Children from the pro gram made a special presentation of its wall hanging to Citizens Bank’s man agement and thanked the latter for its support of the project. Frederic G. Burke Jr. has been pro moted to vice president, Lincoln National, Fort Wayne. A member of the U. S. District Court for the Dis trict of Columbia Bar Association, he joined the bank in 1981. Lincoln National, Fort Wayne, will offer about 400 loans next year to stu dents and parents who meet certain requirements established by the state of Indiana under a new program called PLUS. The bank has committed $1 million for PLUS loans that will be made to parents of undergraduate stu dents, to graduate and professional students, and in some cases, to under graduate students who are financially independent of their parents. The maximum loan amount per year is $3,000, which is repaid in monthly pay ments of $50. Harrison Accepts State Post Ruth D. Harrison, vice president/ director of marketing, Irwin Union, Colum bus, has been appointed director of the Indiana Department of Financial Institutions. INDIANA Sponsoring Bank Is G iven G roup's W a ll Hanging The Jeffersonville, Ind., Fine Arts Council was organized to help youths develop character, scholarship, lead ership and citizenship in Clark and Floyd counties. It holds regular meet ings at two Jeffersonville centers. For one of the council s presenta Mrs. Harrison is the new chief executive/administrative officer of the department that supervises all statech artered banks and trust com panies, building and loan associa tions, consumer credit associations and credit unions. MID-CONTINENT BANKER for August, 1 9 8 3 TOU DONT HAVE TO BE A GIANT TO O FFER CREDIT CARD CONVENIENCE. A sound credit card program can round out your institution’s product line to help you attract new customers and retain your present ones. And no matter what size your institution, Franklinton’s sponsored member credit card program lets you offer your customers credit card convenience with a minimal investment. The sponsored member program is a complete turnkey operation that helps you compete more effectively, while maintaining your personal identity. The program includes everything to establish and maintain a profitable card program, including card design, embossing and issuance of plastics, credit review and approval, cardholder statement processing, fraud security, cardholder/merchant authori zation service, payment processing, comprehensive reporting... even delinquency notification and collections. Participation options Banks, savings associations and credit unions may own the receivables and set their own interest rates, or allow Franklinton to handle the entire package. Either way, the credit card will be issued in your institution’s name, and will be completely your own in the eyes of your customers. Credit card experience Franklinton’s system expertise and flexible working arrange ment help you get your program rolling with a minimum of expense and headaches. Franklinton has over thirteen years of credit card experience with nnp of the industry’s largest card issuing banks. We now rank among the nation’s top third-party processors, with plenty of capacity for expansion. Personal service At the same time, our service is individual. Each client is assigned a personal represen tative to work with them every step of the way. We provide all necessary training and technical expertise to start your program, and we coordinate periodic calls to review your work flow and provide training updates. Whenever you need assistance, your client representative is just a phone call away. Electronic banking, our specialty Credit card processing is not just a sideline at Franklinton. It’s our primary business. Our facilities are totally dedicated to electronic banking services. Sponsored member card pro grams are just one of many MID-CONTINENT BANKER for August, 1 9 8 3 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis Franklinton services that can make your operations more profitable and efficient, including credit and debit card processing, plastic prepara tion, participation in the AnytimeBank® regional and PLUS SYSTEM® national shared ATM networks and the Home Banking Interchange!" Through products like the sponsored member program, we can help provide the services you need to keep you competitive in the years to come. You don’t have to be a giant. Just call Del Tonguette at 614/863-8222. FRANKLINTON FINANCIAL SERVICES a division of BancOhio National Bank 4661 East Main Street, Columbus, Ohio 43251 Your competitive edge in the electronic age. ©Registered service mark ©Registered service mark of Plus System, Inc. 27 MICHIGAN Bank To Build In Mall the Commonwealth, owned by First Arabian Corp. The move will result in an institution with assets exceeding $8 billion. Comerica operates 17 banks, 11 bank-related subsidiaries and had assets of $7.2 billion on March 31. Bank of the Commonwealth operates 48 branches in the tri-county Detroit metro area and has assets of $880 mil lion. Pacesetter Bank-Lansing has changed its name to Old Kent Bank, Lansing. The change reflects the bank’s recent acquisition by Old Kent Financial Corp., Grand Rapids. James C. Allan has been named chairman/president. People's State, St. Joseph, w ill build a $3.2 million, four-story main office, scheduled for completion in October, 1984. The struc ture w ill house bank operations on a par tial basement level and on portions of the first and second floors. Remaining space w ill be sold as condominiums. The bank, designed by HBE Bank Facilities, St. Louis, is part of St. Joseph's new downtown mall development. Comerica Inc., Detroit, plans to ac quire 77% interest in Détroits’ Bank of 28 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis Comerica Inc., Detroit, has promoted John C. Krieman to assistant vice president/community banking, Comerica Bank-Livonia; William G. Osbach to assistant vice president/central loan administration; and Shirley Larkins and Deborah A. Wilson to accounting officers/controllers. Comerica Bank Detroit has promoted Dennis M. Clancy to vice president/ personal banking, M ack-H illcrest office; Terry B. Taylor to vice president/funds m anagem ent, Paul D. Seventh Bank Joins CIRRUS Michael F. Moore (I.), first vice president, inform ation/operations service division, National Bank of Detroit, shows James D. Madigan, executive vice president, Mer chants National, Indianapolis, how to use CIRRUS system, a nationwide network of ATMs. The Detroit bank provides the com puterswitching system for the CIRRUS net w ork th a t allow s customers to m ake routine banking transactions at participat ing institutions throughout the U. S. Mer chants is the seventh bank to go on-line in the system. Tobias to vice president/metropolitan corporate banking, David C. Wind to vice president/personal trust, Mark J. MID-CONTINENT BANKER for August, 1 9 8 3 Adams to assistant vice president/community banking, all at the WarrenGreenfield office; Jeffrey C. Angell to assistant vice president/metropolitan corporate banking and Evelyn J. Kel ley to assistant vice president/personal banking, Woodward-Hamilton office; Nicholas E. Pittiglio to assistant vice president/community banking, Ma comb Mall office; Eugene J. Plaunt to assistant vice president/community banking, Grand R iver-M id d lebelt office; John H. Robb to assistant vice president/personal banking, MapleTelegraph office; and Larry R. Taber to assistant vice president/corporate financial services, main office. Joan M. Hosey has been named president/CEO, F irst of America Bank — Grand Ledge. One of two women bank presidents in Michigan, she be gan her career in 1959. MINNESOTA F& M M arq u ette N ational, M in neapolis, has named James E. Senske vice president, Marquette Lease Ser vices, Inc., the equipment leasing/ financing subsidiary of Bank Share Inc.; and Robert F. Bodeau as the bank’s director of marketing. N orw est Bank M inneapolis has appointed Dennis A. Lind senior vice president and head of the bank’s bond department. He joined the bond trad ing division in 1979. The Minneapolis Fed has promoted Charles L. Shromoff to general auditor and Kathleen J. Balkman to assistant vice president/secretary. OHIO Andrew B. Craig III has been elected president, BancOhio National, Co lumbus, and an executive vice presi dent, BancOhio Corp. He was pre viously president/C EO /director, Manufacturers & Traders Trust, Buffa lo, N.Y. Huntington Bank of Northeast Ohio, Cleveland, has promoted Donna L. Celebucki to senior vice president/sec retary; Kevin J. Rieke to finance divi sion manager; and Sherman B. Kelly to manager/energy division. Norwest C o rp ., M inneapolis, has promoted Lawrence V. Grant to vice president/m anager, corporate research/information services, corporate marketing group; and elected Darryl D. Hansen vice president, commercial m arketing, com m ercial banking group. Gary W. Queen has been promoted to senior vice president and head of em ployee benefits/regional trust division, Ameritrust, Cleveland. He joined the bank in 1975. The Minneapolis Fed has approved the applications of First Mabel BanCorp., Inc., to acquire First National, Crosby; and Cherokee Bancshares, Inc., St. Paul, to become a bank hold ing company through acquisition of Cherokee State, St. Paul. Huntington National, Columbus, has two new senior vice presidents, Danny F . Longo and R ob ert W. Lucas. Elected assistant vice presidents were Amy K. Kuhn and Richard C. Rastetter Jr. Mr. Longo joined the bank in 1956; Mr. Lucas in 1971. MID-CONTINENT BANKER for August, 1 9 8 3 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis C o n tin u ity o f people. Continuity of policy. Continuity of commitment. That’s what corre spondent banking means at Drovers. With some banks, it’s a sideline. With others, only the large metropolitan relationships are sought and serviced. Not so at Drovers. We seek strong, long term relationships with banks in towns like Sandwich. Or Watseka. Or Varna. (You know who we mean.) So call John Crotty. Or Kathy Hardy. Or Max Roy. Or Andy Ruments. Or Frank Bauder. Or Jim Carmody. Professionals sensitive to over line situations. Professionals sensitive to the agricultural sector. Professionals sensitive to you. Toll-free 1-800-621-8991. In Illinois, 1-800-527-2498. ft* » / Drovers Bank of Chicago. 4 7 th & A sh lan d A ve., C h icago, IL 6 0 6 0 9 • 1 -3 1 2 -9 2 7 -7 0 0 0 . MEMBER FEDERAL RESERVE SYSTEM AND FDIC. 29 Deregulation, Unity, Nonbank Competition Highlighted at Michigan Convention ICHIGAN bankers basked in ers. But it’s not isolated. Others are some of the b est w eath er getting into the banking business by buying banks and thrifts.” they’ve ever seen during their annual The only workable response is for convention at the Grand H otel at Mackinac Island this year. But the Congress to authorize all financial in good weather didn’t deter their in stitutions to offer all bank services, he terest in attending the business ses said. He said the way to go to get more sions in gratifying numbers! The first speaker they heard was the non-interest income is fees. Why? B e ABA’s William H. Kennedy Jr., chair cause they are inexpensive from a man, National Bank of Commerce, capital outlook; they diversify the bank Pine Bluff, Ark. The ABA president earnings stream , they provide for addressed the deregulation issue head cross-sell opportunities. But they must on. “Either we compete with non be com p etitive. Banks are being banks or we try to stop them from com pushed in the direction of more fees, peting,” he said. “The latter would be Mr. Kennedy said. like trying to keep the tide from com The deregulation battle will take ing in!” years because Congress’ nature is to Deregulation is the key to compet put off change. The opposition will ing effectively, he added. Product re fight banks in every way it can to pre striction is the most serious problem vent them from entering their balifacing banks. It prevents them from wicks. Turning to present issues, he said meeting the financial needs of their customers. Nonbanks are offering ser media coverage of financial conditions vices similar to bank services that en of banks is inaccurate. The media able them to fill the gaps of product tends to predict failures in advance, he said, because it’s irresponsible. Nega offerings of banks. He conducted Michigan bankers on tive articles tend to undermine the a mythical tour of a Sears financial cen public’s confidence in the banking in ter. “ O ne-stop shopping is what dustry. they’re offering,” he said, as he ex During a break between speakers, plained that people can do their finan an oversized check for $169,867.46 cial shopping at the same place they’re was presented to the MBA by the buying merchandise. He ticked off the Michigan Bankers Workman’s Com financial services Sears offers, includ pensation Fund, of which Edward G. ing financial instruments, real-estate Weiss, risk manager, First of America loans, auto loans, etc. Sears is planning BankCorp., Detroit, is chairman. The to offer new tax-exempt investment amount represents the initial payout of trusts, home equity lines of credit and the fund that was started in July, 1981. other new services. “Even if Sears was The amount will be distributed to the an isolated situation,” he said, “it 51 banks that are charter members of would be a serious problem for bank the program. At present, 163 banks are M N ew MBA officers for 1983-'84 include (from I.) Loren C. A d g a te — pres.; Robert W. Sherwood — 1st v.p.; Daniel R. Smith — 2nd v.p.; and Donald B. Jef fery — treas. 30 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis participating in the fund. An award was presented to Old State Bank, Fremont, by the MBA in observance of that bank’s centennial. Roger Wyngarden, president/cashier, accepted the award. Outgoing MBA President Leland B. Helms, who is vice chairman, National Bank W yandotte-Taylor, reviewed three important government-relations victories that took place during his term of office. “First, and probably most impor tant, we convinced the Michigan legislature that it should not override the federal preemption of state usury limits on mortgage loans. Override was a key objective of the labor move ment and some consumer groups, he said. “Second, the financial institutions of Michigan were successful in opposing Proposal C on the general-election bal lot last fall. That proposal would have prohibited the enforcement of due-onsale clauses in the state. “There’s no doubt that such a law would have seriously interfered with the flow of mortgage funds to M ichigan,” Mr. Helms said. The last victory is the expected re peal of federal withholding, which is sure to take place soon, he said. He said there still are two “major hills to clim b” in the governmentrelations area — usury and the MBA’s BankPac. “Now that interest rates have fallen from record high levels, it’s time to eliminate controls on credit in Michi gan,” Mr. Helms said. The governor and banking commissioner are ex pected to support banking’s efforts in this area as part of a tradeoff for their participation in the investm ent of funds in strategic venture capital in vestment corporations. Mr. Helms reported the revitaliza tion of the associations’ BankPac pro gram, brought about by George S. Nu gent, president, First of America Bank — Central, Lansing. A record $68,884 was raised last year and $43,000 had been raised this year up to convention time. Incoming MBA President Loren C. Adgate, chairman, First Security, Ionia, told his audience of the two primary objectives for his term of office: Knowing the needs of MBA member banks and ensuring that the MID-CONTINENT BANKER for August, 1 9 8 3 ident; Daniel R. Smith, second vice president; and Donald B. Jeffery, treasurer. Mr. Sherwood is chairman/ president, National Bank, Hastings; Mr. Smith is president, First of Amer ica Bank Corp., and chairman, First of America Bank — Michigan, Kalama zoo; and Mr. Jeffery is first vice presi dent, National Bank of Detroit. — Jim Fabian, Senior Editor. Participants during first business session at MBA convention w ere (from I.) Barry Asmus, consultant (who delivered first annual Robert M. Perry memorial address); MBA Pres. Leland B. Helms, v.-ch./CEO, Nat'l Bank Wyandotte-Taylor; and W illiam H. Kennedy Jr., ABA pres, and ch., Nat'l Bank of Commerce, Pine Bluff, Ark. MBA is meeting them and seeing to it that the banking industry in Michigan faces the public and the government with a more united and more powerful and effective front. He said he recognized that there are deep divisions among the MBA mem bership and said that he hoped “these are more the rivalries within a family than the roots of a feud betw een clans.” He pointed out that the MBA cannot serve its members well if it must be concerned about offending one seg ment when it is trying to act in the best interests of all banks. Addressing the second goal, he re m inded bankers that when they achieve a united front they must act as if that was the case! Bankers who undercut a unified front can cause con siderable damage in the state legisla ture — damage that can result in banks not obtaining the legislative relief they must have to compete. Retiring MBA President Helms was elected to the ABA’s governing council during the convention. Installed with Mr. Adgate in the 1983- 84 MBA officer lineup were Robert W. Sherwood, first vice pres- Food-Collection Program Sponsored by Bank Approximately 7,200 pounds of food were contributed to needy Detroitarea families by employees and cus tomers of affiliates of Manufacturers National Corp. recently. The program was begun with a $5,000 contribution by Manufacturers Bank. The food, as well as monetary contributions, has been donated to the Greater Detroit Chamber Founda tion, which coordinates food collec tions by local businesses. The Gleaners Community Food Bank, a nonprofit organization, dis tributed the food to more than 150 lo cal service agencies, including soup kitchens and emergency food centers. In addition to the food program, the bank’s offices distributed brochures about health care for the unemployed, ways to avoid utility shutoffs and money management. “Convenience centers” may be established by state-chartered banks at any location they con sid er appropriate, according to a recent ruling by State Banking Commis sioner William P. Dixon. C en ters are not con sid ered branch offices, says Mr. Dixon, and may be located near ATMs. Person nel can demonstrate electronic funds transfer terminals, distribute in formation on bank services, give out application forms for credit cards, in stallments loans and depository accounts. The centers cannot be used for the approval or disapproval of loans, dis bursement of loan proceeds, accept ance of deposit or loan payments and receipt of valuables for safekeeping. First National Corp., Appleton, and its eight member banks have adopted the new name, Firstar. Member banks now are known as “Firstar Bank” plus the name of the city in which each is located. Mary Ann Berger, loan officer, Peo ples Marine Bank, Green Bay, has re ceived the North Central Region Edu cational Fou ndation Sch olarsh ip , awarded annually by the National Association of Bank Women, Inc. The award covers registration, travel, room and board at any foundation seminar. M arine C o rp ., M ilw aukee, has announced that Cudahy Marine Bank, Oak Creek Marine National and South Milwaukee Marine Bank have been consolidated into Marine Bank, with combined assets of $1.2 billion. Employees of Manufacturers Bank, Detroit, volunteered their time to sort and pack food collected during month-long drive. W ISCONSIN Marine Corp. and Roundy’s, Inc. opened “The Express W ay,” a custom er-convenience center, earlier this summer in Milwaukee. Said to be the first service of its kind in Wisconsin, the center is located in a supermarket and allows customers to shop and bank 24 hours a day. The past president's citation is presented by Loren C. Adgate (r.), incoming MBA pres., to Leland B. Helms (I.), outgoing MBA pres. Convenience Centers OK'd Citizen’s Bank, Sheboygan, has pur chased property in Plymouth to con struct a new auto bank that will include four drive-through stations and an in side walk-up area. The facility will open this fall. MID-CONTINENT BANKER for August, 1 9 8 3 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis Marine Bank, Milwaukee, has elected three senior vice presidents: Leila Fraser, Ronald C. Baldwin and Ronald C. Condroski. Dr. Fraser and Mr. Baldwin joined the corporation in 1982; Mr. Condroski joined Cudahy Marine Bank in 1964. First Bank, Sparta, Celebrates Anniversary First Bank of Sparta marked its 125th year on July 26, recalling its ori gins in a small building that also housed the local post office and the Sparta Herald. A young New York attorney and real-estate developer named Thomas B. Tyler started the bank in 1858 that became the oldest banking institution in western Wisconsin. Current president, William A. Bar ney, is a great-great-grandson of the founder. 31 Minnesota Bankers Hear About 'N ew Era' From Governor at Annual Convention INNESOTA is about to enter a “We announced then — and I still “new era” in banking, said the believe now — that these changes state’s governor, Rudy Perpich,would to put us in the vanguard of states bankers attending the 93rd annual seeking changes in banking laws,” he convention of the Minnesota Bankers said. “I believe these changes can Association recently in Minneapolis. bring jobs, new businesses and a more The new era involves authority for vigorous financial activity in Minneso state-chartered banks that are non- ta.” Fed members to get into the securHe added that it’s ironic that the ities/insurance business, permission banking-service industry is growing, for out-of-state bank HCs to operate in but that commercial banks are missing Minnesota under a reciprocity system out as participants. and the removal of interest-rate ceil He said he was grateful for the sup ings on most types of borrowing. port the MBA gave his proposals. “I Governor Perpich had hopes that hope I can count on that support again his new era in banking would take as hearings reopen.” place in 1983, but the state legislature John Elkins of the Naisbitt Group didn’t see things his way so the propos and Trend Report, Denver, addressed als were shunted aside until the next the restructuring of America. “The session. “I want state government to be a single greatest risk institutions can catalyst in that effort (to enter a new take is to expect to conduct ‘business as era in banking), ” he told the assembled usual, ” he told his banker audience. bankers, “and I’m going to push hard He added that sound business plan next year for the legislative changes ning requires serious examination of necessary to bring the banking indus the shifts taking place and the ability to understand how they will affect the try into this new era.” The changes were prompted by the banking business. He then discussed the 10 “mega potential impact they are expected to have on two key themes of the gov trends,” whose aggregate impact will ernor’s administration — jobs and the “determine the general characteristics economy, he said. “The legislature of the ‘new economy’ we now are must consider how our banking laws building.” Among the “megatrends” were the are affecting the economy, and also must look at how the new accent on following: A move from an industrial to services will be a primary force in driv an information society, a move from a national to a global economy, a move ing the national economy.” The changes came from a commis from short- to long-term planning, a sion on investment and banking the move from centralization to decentra governor established earlier in his lization and a move from a representa term. tive to a participatory democracy. M Gerald Corrigan, president, Min neapolis Fed, called for sweeping federal action on bank regulation and deregulation. He said this was long overdue and is necessary, but that gov ernment should take care as to how far and how fast it proceeds. The government is faced with the need to alter the financial structure of the U. S., he said, but the legislature has to keep its eye on several factors when doing it. Care should be taken to preserve a healthy, competitive, vital environment, and there must be assur ance that banking services will be readily available to all. Mr. Corrigan called for three major changes in federal banking laws: First, define the term “bank”; second, clarify bank powers and ow nership; and third, make a distinction between thrift and bank parity. The first change is a “messy busi ness,” he said. On the second change, he said we need a handle to determine what kinds of activities banks can en gage in and who can own a bank. Re garding the third change, the historical distinction between thrift and bank parity has lost relevance. “W e’ve got to create a situation where S&Ls are sub ject to the same rules as bank HCs — but we don’t necessarily need parity all the wav down.” During the ABA elections, William J. Addington, vice president, F&M Marquette National, Minneapolis, and John P. Ingebrand, outgoing MBA president, and president, Kanabec State, Mora, were elected to the ex ecutive council for two-year terms. Succeeding Mr. Ingebrand as MBA president was Herbert A. Lund, presi dent, Security State, Albert Lea, who moved up from first vice president. Succeeding Mr. Lund as first vice president was Galen T. Pate, presi dent, Signal Hills State, West St. Paul. Succeeding Mr. Pate as second vice president was Clinton D. Kurtz, presi dent, Citizens State, Norwood. James R. Jorstad, president, Citizens State, Hayfield, was elected to a second term as MBA treasurer. — Lawrence W. Colbert. New MBA officers: (from I.) Clinton Kurtz — 2nd v.p.; Herbert Lund — pres.; Truman Jeffers — e.v.p.; Galen Pate — 1st v.p.; James Jorstad — treas. 32 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis MID-CONTINENT BANKER for August, 1 9 8 3 Mary Ellen Morrissey accepts the presidential gavel from Rowland J. McClellan on behalf of her husband, W illiam , who was temporarily hospitalized during the WBA convention. Mr. Morrissey's acceptance speech was read by Bryan K. Koontz, WBA exec. dir. M ary Ellen Morrissey Accepts Gavel O n Behalf of Hospitalized Husband HIS W R ITE R saw a “first last month in his 36 years of covering banking events: the wife of a newlyWisconsin's elected state association president Top Three “accepting the gavel” while her hus Officers band was temporarily hospitalized. Mrs. Mary Ellen Morrissey gra ciously — and indeed with great poise — accepted the presidential post on behalf of her husband, William J. Mor rissey, hospitalized at Elkhorn, where MORRISSEY he is president of Independence Bank. President He also is chairman/CEO of Independ Two other bankers also took office at ence Bank Group, In c., a $450-million bank holding company made up of the convention: Vice President John seven community banks and head Johnson, president, Bank of Spring Green; and Treasurer Dean A. Trepquartered in Waukesha. Mr. Morrissey (now back on the tow, president, Brown D eer Bank. job) obviously had anticipated attend Four new members of the 1983- 84 ex ing the convention because he had a ecutive council are pictured with this typed acceptance speech, which was article. Mr. Morrissey’s acceptance speech read in its e n tire ty by Byran K. Koontz, executive director of the Wis was, indeed, an excellent one and it would have been a loss for Wisconsin consin Bankers Association. T https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis JOHNSON Vice President TREPTOW Treasurer bankers had it not been read. His mes sage dealt, in part, with deregulation and how bankers can cope with this process. “We all now realize,” he said (or wrote), that the process of deregula tion will take us much further than just the phase-out of federal interest ceil ings required by the 1980 banking act. In fact, the forces driving the process of deregulation simply cannot be evaded or ignored. “We must pay attention to the pros pect of future deregulation,” he con- New members of 1 9 8 3 -'8 4 WBA Exec. Council: L. H. Bender, s.v.p., Security State, Minocqua; Larry J. Carson, pres., Lancaster State; Richard P. Klug, e.v.p., F&M Bank, Menomonee Falls; and Thomas L. Schiefelbein, pres., Security N at'l, Durand. tinued, “because most of the forces causing the process to move forward are forces that we as individual bank ers cannot control directly. “Those forces, ’’ he said, “include the new technologies and the remarkable speedy entry of nonbank organizations into the business of banking. We as individual bankers cannot control this process of deregulation, but I want to emphasize that if we join together — both here in Wisconsin and nation wide — we definitely will be in a posi tion to influence substantially the pro cess of deregulation. ’’ “How do we as bankers,” he asked, “work to control the process of change and manage it effectively for our in stitutions and for the customers and communities we serve? “Like it or not, ” he stated, “we must become actively and personally and in tensively involved in the political and legislative processes, both in Wiscon sin and at the federal level. If we fail to become involved,” he insisted, “we will have left the key decisions to be made by others — not only for our institutions but also for our personal careers.” Presiding presid ent Rowland J. McClellan also talked at length about deregulation and the positive effects that have occurred since the passage of the Garn-St Germain Depository In stitutions Act of 1982. In this broad legislation, he reminded bankers, the D ID C (Depository Institutions D e regulation Committee) was required by Congress to create an insured account for the market rate of interest to allow depository institutions to com pete with money-market funds. They came up, he said, with that moneymarket-deposit account. “Money-market-deposit accounts,” he said, “an account banks were only authorized to begin offering in midDecember of 1982, have attracted over 344 billion dollars in deposits so far. “And super NOW accounts, another new account authorized to give reg Wisconsin's Governor Anthony S. Earl (r.), chats with WBA Pres. Rowland J. McClellan before his convention talk. ulated depository institutions a tool to compete with those money-market funds consumers like so much, have attracted 30 billion dollars since Janu ary 5. “A look at the financial-services mar ketplace prior to the introduction of these new accounts at banks and other regulated d epository in stitu tion s shows why I have no difficulty singling out Garn-St Germain as the most im portant event for banking in the last year. “ Money-market mutual accounts attracted over 230 billion dollars in assets — assets that came out of towns like Madison and Janesville and Mil waukee because our banks and savings and loans were prohibited by law from competing — because the rate of in terest we could pay was regulated along with size and length of deposit — regulated to shut us out of the market because we couldn’t give our custom ers what they wanted!” Now, he asks what has happened after the D ID C authorized bank m on ey-m arket-d ep osit accou nts? “Money-market funds did not con tinue on the projected growth curve; money-market deposits in banks and other depository financial institutions grew in a very short time to well over $344 billion. We know all of that is not new money, but a good bit of it is and . . . that money now is available for lending in our local communities! “As for the future,” continued Mr. McClellan, “how will bankers prepare for banking in the future? The banking industry has long been an advocate of in-service and continued education for banking professionals. Our AIB pro grams have been models for other in dustries. “As regulations decrease and new entries to our marketplace increase, the only real difference between com mercial banks and the competition will be quality of management. Education and training will keep bankers ahead of the pack,” Mr. McClellan insisted. Another convention speaker, Silas Keehn, president, Federal Reserve Bank of Chicago, urged banks, both large and small, to take advantage of their opportunities by becoming active proponents of legislative change. “By resisting change, those that are reg ulated are playing right into the hands of those that are not,” he observed. Mr. Keehn told Wisconsin bankers that “overly restricted regulations that are inappropriate in a marketplace context simply don’t work” and that regulators have a responsibility to pro vide an environment in which institu tions can “grow and thrive on a com petitive basis.” Otherwise, institutions outside the structure will continue to make inroads into activities that tradi tionally have been the exclusive do main of banks.” And once their posi tions have been established,” Mr. Keehn said, “it will be terribly difficult to dislodge them .” Yet the Reserve Bank president had strong words of praise and encourage ment for all banks, saying they have responded “magnificently” to the chal lenges posed by nonbank competi tors by offering an array of new and sophisticated services. He reminded the audience of predictions that many of the smaller institutions would not survive, commenting that instead they continue to do their business in an absolutely marvelous way and, by and large, achieve superb results. Mr. Keehn also painted a bright pic ture for the future of these smaller in stitutions, citing several advantages, (C ontinued on page 44) New 50-year Club members: Seated: Cran ston F. Heckmann, pres., Cleveland State; and Norma T. Yuhas, teller-bookkeeper, Security State, Port Wing. Standing: Day F. Pauls, dir. emeritus/consultant, Citizens Bancorp., Sheboygan; Joseph A. Lauber, dir., Valley Bank, Brownsville; Orval V. Malueg, ch., Dairyman's State, Clintonville; and Claude C. Rohleder, v.p., State Bank, East Troy. 34 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis MID-CONTINENT BANKER for August, 1 9 8 3 An Im portant New Service For YOUR Full-Service Bank BUILD A NEW PROFIT CENTER FOR YOUR BANK, and add a vital new service with BANCVEST, a leader nation wide in discount brokerage services. BANCVEST was created just for banks, to provide a simple, low-cost discount brokerage program to add to your slate of full services. With BANCVEST, you can offer your customers securities trades with commissions discounted up to 70% and your bank benefits with one of the highest returns in the industry. When you choose BANCVEST, we will help you market your services with print ads and radio copy. Write today for details. BANCVEST - we’re designed for banks! r MAIL TO: BANCVEST 119 South 19th Street Rm. 200 I Omaha, NE 68102 S ilH | NAME__________________________________________ I | T IT L E __________________________________________ i ! | I | I I BANK NAME____________________________________ I I I I ADDRESS________________________________________ I I ! CITY_______________STA TE_______ Z IP ___________ ! BV-102 Bancvest is a trade name owned by Ameritrade Inc., a registered Broker/Dealer and member of SIPC MCB MID-CONTINENT BANKER for August, 1 9 8 3 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis 35 Bank in Texas Uses Financial Futures To O ptim ize Asset/Liability Management By Fred D . Price, Executive V ice President, Financial Trends M anagem ent, Bakersfield, C alif. SSE T/ liability m anagers have age yield of 8.75%, the current income l been faced with a classic dilem improvement on a $10,000,000 port ma since the latter half of 1982: opti folio would be approximately $1,000 mum investment of short-term liquid per day. That same degree of improve ity in a positive-yield-curve environ ment will be realized as long as the ment. yield curve holds the same degree of When the yield curve is positive positive slope. (short-term rates lower than long-term The basics to a YCES are: rates), there is a give-up in return to • A positive-sloped yield curve; keep the funds in liquid instruments. • Availability of short-term liquidity This yield sacrifice consistently has for investment purposes; been greater than 200 basis points and • Purchase of a long-term fixed-rate has, at times, been greater than 350 asset such as U. S. government bonds basis points. In many cases, investors or GNMA coupons and simultaneously have accepted this opportunity cost hedge with the appropriate financial because they don’t want to expose futures contract; themselves to the principal risk associ • W hen appropriate, a simulta ated with owning longer-term assets. neous close out of both cash asset and The desire to maintain liquidity over futures hedge position. rides the desire for increased return. Financial Trends Management has Financial-futures markets enable an been recommending the YCES to its asset/liability manager to maintain li clien t institutions for the last six quidity and enjoy the returns associ months. One particular client has en ated with longer-term instruments. gaged in the strategy since it was first This is done through implementation recommended. The client is a com of the yield-curve-extension strategy mercial bank in Texas. The banker (YCES). Sole objective of the strategy wishes to remain anonymous as he is to improve current income with re feels that his ability to utilize futures duced principal risk. will be a key competitive performance It is not a capital-gains strategy. A advantage. I will not disclose the in long-term cash asset is purchased and stitution’s name, but I want to docu simultaneously hedged with futures, ment its results to date. which means the “liquidation” value of The chronological detail of the bank the asset will “float” up or down with er’s strategy implementation is as fol the movement in long-term rates and lows: thus remain at approximately the same • On December 15, 1982, the bank parity-to-market value that existed at acquired $4,000,000 par of GNMA the time the strategy was placed. 13.50% coupons that w ere simul If rates rise, the cash asset will de taneously hedged at purchase with preciate in value but the loss will be Sep tem ber and D ecem b er, 1983, approximately offset by gains in the GNMA futures. The GNMAs were futures hedge position. If rates de purchased to yield 13.28% versus the cline, the cash asset will appreciate in alternative of fed-funds-sold at 8.75%, value but the gain will be offset by giving a yield improvement of 453 losses in the futures hedge position. basis points. The net benefit of the strategy is the On February 4, 1982, the bank ac improvement in current earnings that quired $5,250,000 par U. S. Treasury results from increased return on the bonds 14.00% coupon of 2011, which asset purchased versus the alternative were simultaneously hedged at pur short-term investm ent that would chase with September, 1983, U. S. Thave been maintained if futures mar bond futures. The bonds were pur kets were not available. chased to yield 11.45% versus the The financial impact of this benefit altern ative of holding tax-exem pt can be substantial. For example, if the bonds at 9.52% , giving a yield im long-term asset was purchased to yield provement of 193 basis points. The tax12.00% and the alternative use of those exempt bonds were sold to generate funds was in fed-funds-sold at an aver the funds as there was no taxable A 36 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis advantage to holding them due to a tax-loss carry forward. • On April 20, 1982, the GNMA 13.50% coupons and the U. S. Treas ury bonds, with their respective fu tures positions, were closed out and the proceeds w ere used to buy $10,000,000 GNMA 11.50% coupons, which were simultaneously hedged with Septem ber, 1983, GNMA fu tures. The new GNMAs were pur chased to yield 11.88% versus the alternative of fed funds sold at 8.70%, giving a yield improvement of 318 basis points. The GNMA 13.50% coupons and Treasury bonds were sold in order to reinvest in current produc tion GNMAs. Income improvement on G N M A 1 3 .5 0 % Income improvement on U. S. Treasury bonds Income improvement as of June 16, 1983, on GNAAA 1 1 .5 0 % $ 6 6 ,1 7 0 18,570 4 9 ,1 7 0 Total im pact 1983 to date: $ 1 3 3 ,9 1 0 N et yield improvement to date: Book gain on sale of G N M A 1 3 .5 0 % Future hedge loss Basis impact: Book gain on sale of U. S. Treasury bonds Futures hedge loss Basis impact: June 16, 1983 Unrealized loss G N M A 1 1 .5 0 % Unrealized futures hedge gain Basis impact: Total basis impact: 3 .3 6 % $ 5 8 ,7 5 0 (1 7 ,4 10 ) $ 4 1 ,3 4 0 $ 2 1 4 ,1 4 0 (21 8,44 0) $ (4,30 0) $ (25 ,0 00 ) 14,970 $ (10 ,0 30 ) $ 2 7 ,0 1 0 The bank has been able to earn $133,910 more in 1983 than it would have by staying in fed-funds-sold and existing tax-exempt bonds. The bank’s president/CEO feels that the YCES will be the key to the institution poten tially earning a 2.00% return on assets in 1983. Several important issues have not been addressed in this article due to limitation of space. Each is key to a MID-CONTINENT BANKER for August, 1 9 8 3 IT 'S YO U R M OVE CCA Can Help You Win Consumer Credit Marketing Freedom In Delaware M ake y o u r m ove. Take advantage o f Delaware's usury-free environm ent through CCA . Delaware's rate structure applies to a w ide variety o f consumer credit products — not just credit cards. Since C C A spreads cost and personnel obligations, members m ay do business in Delaware w ith a capital investment as low as $ 5 0 ,0 0 0 and reasonable operating costs. MID-CONTINENT BANKER for August, 1 9 8 3 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis C C A makes your m ove to usury relief simple. C ontact A n th o n y P. Mustapich, Senior V ice President and D irector o f M arketing fo r fu rth er inform ation. co s COMPUTER COMMUNICATIONS OF AMERICA P.O. BOX 859 1100 MICHIGAN BLDG. DETROIT, MICHIGAN 48226 (313)965-4225 37 successful YCES. • Board approval of policies and procedures regarding hedging activi ty; • Documentation of hedge strategy and expected results; • Calculation of initial hedge ratio (appropriate number of contracts to offset cash-position risk); • Ongoing management of the basis relationship between the cash position and futures hedge position, including periodic contract adjustments; • Margin-account management; • Periodic hedge status reporting to board and management. Hedging with financial futures is a most important tool in the asset/liability manager s portfolio. Few institu tions have chosen to engage in this activity given its newness, but with results like these being publicized, more and more managers will be moti vated to develop this capability. • • Business Optimism About U. S. Economy Tempered by Concern Over Deficits U SIN ESS executives clearly are market business executives, or 82%, becoming more optimistic about believe business will improve over the the course of the economy but in next six months. When asked a similar creasingly concerned with the federal question in the July, 1982, Centerre deficit, government-imposed regula poll, three-fourths, or 75%, predicted tions and the need to lower interest an upturn in business. rates. A majority of those surveyed, 66%, These are among the findings of the forecast expansion within their busi Centerre Middle Market Economic ness in the coming year and 58% pre Poll, a survey of executives in com dict equipment modernization within panies with $25 million to $300 million the same time frame. Slightly less than in sales. The survey was conducted in one-half, 45%, believe their company 13 Mid-Continent states by Centerre will increase inventory and more than Bancorp., based in St. Louis. one-third, or 35%, believe money will “C enterre regularly surveys the be borrowed for new investments. middle-market business community Last July, 70% of the respondents because it is the backbone of American accurately predicted an improved economic health,” said Clarence C. stock market this year. When asked Barksdale, chairman, Centerre Ban recently to project a year ahead, 52% corp. “Their opinions have proved to predicted the stock market will con be a valuable indicator of business tinue to improve; however, 24% said it trends and conditions.” will begin to drop and 18% predicted it M ore than eight in 10 middle- will remain the same. Seventy-two percent think private business will be most responsible for economic progress, while only one fourth, 24%, believe continued eco nomic recovery is in the hands of the government. As confidence in the economy con tinues to rise, a number of business executives are expressing concern in HE D ID C (Depository Institutions Deregulation Committee) re other areas. When asked to name the moved rate ceilings and other restrictions on all deposit accounts most pressing problem facing Amer with maturities of 31 days or more at its June 30 meeting. The action ican business today, those polled fre becomes effective October 1. quently cite the size of the federal def The action leaves ceilings applying only to passbook and NOW icit and government spending (15%); accounts, which are 514% for commercial banks and 514% for thrifts. government interference in business The DIDC established a $2,500 minimum denomination on new and excessive regulation (14%) and time-deposit accounts of 31 days or less, also effective October 1, high interest rates (14%). Business bringing that maturity in line with the minimums on other maturities. productivity and an unfavorable bal The $2,500 minimum continues for money-market accounts and super ance of trade resulting from a high NOWs. The effect is to eliminate the ceiling on virtually all time volume of imports were both men deposits, as there currently are no ceilings on time deposits in the tioned by one in 10 executives. 7-31-day range in excess of $2,500. Today, only 6% of the middle mar The committee also voted to retain a mandatory early withdrawal ket business executives surveyed think penalty of 31 days’ interest — earned or not — for time deposits with eliminating inflation entirely is an maturities of one year or less and a penalty of 90 days’ interest for time appropriate goal. Seventy-six percent deposits with maturities of more than one year. believe inflation should be reduced to The existing rule requiring invasion of principal to meet penalties was 4% or less and only 15% favor 5% or retained. Banks are free to set higher penalties if they wish. higher inflation. The DIDC retained a requirement that loans secured by time de Businessmen were asked if they posits must bear interest at least 1% higher than the effective rate for the supported a second term for Paul Volcdeposit. However, it did remove existing regulations governing com ker, chairman of the Federal Reserve pounding. Board, prior to his recent reappoint All changes affect deposit accounts opened after October 1. ment. Seventy-nine percent were in Action to create interest-bearing corporate checking accounts was favor of his reappointment, while only deferred. The D ID C ’s members prefer to have Congress review and act 14% were not. on the issue, since there are doubts that regulators have the authority to When asked to predict the prime address this issue. rate one year from now, 62% said it will be in the range of 10.0% to 10.9% or lower while 33% believe it will rise to the 11% level and higher. • • B Rate Ceilings Removed by DIDC On Accounts in Excess of 31 Days T 38 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis MID-CONTINENT BANKER for August, 1 9 8 3 Every financial institution over $25 million should offer equipment leasing. We’ll show you how in two days. Leasing is highly profitable. A lease portfolio has a higher yield than a com mercial loan portfolio. And it’s a service that every bank and savings & loan over $25 million in assets will need to offer in the future to be competitive. By the 1990’s, economists predict that 80% of the country’s capital equipment will be under some form of Lease Agreement. That’s because leases conserve your clients’ working capital, permit 100% financing, and transfer risks of obsolescence to the lessor. We’re experts. First Lease and Equipment Consulting Corpora tion has the know-how and support capability to get you into the profitable leasing business. We have the experience and staff that give you confi dence in offering leasing services. It’s our business — helping financial institutions — so your success is our success. But your clients never need to know that you’re backed by our operations: analysis, accounting support, equipment evaluations, and access to our Guaranteed Residual Program. https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis Our two day seminar will show you how. At our seminar, in two days you and your officers get a clear understanding of the procedures and benefits of equipment leasing. You find out what it takes to get started and how to negotiate, docu ment and fund an equipment lease transaction. We show you how First Lease experience and service enhance your professionalism and reduce your risks. To reserve your place, call us at (502} 423-7730 or send for our seminar brochure. P— First LGdSG 420 Hurstbourne Lane & Equipment Suite 202 Consulting Corp. Louisville, KY 40222 ■ Name____ ______________________________ Position__ l % Bank/Savlngs & Loan-------------------------------------- L Mailing Address---------------------------------------------- State_________________ Zip---------Telephone______________________ | | Please have one of your pro fessionals contact me about Lease Consulting and Operations Services. Please send me a brochure on your Equipment Leasing Seminar: □ Sept. 16-17, Kansas City □ Oct. 21-22, Atlanta □ Jan. 20-21, New Orleans □ March 23-24, Nashville □ May 11-12, Louisville 1 Asset/Liability-Management Systems Available to Financial Institutions SSET/LIA BILITY-m anagem ent i tech n iq u es are discussed in several articles in this issue of M C o n t i n e n t B a n k e r ; this article pre sents a potpourri of asset/liabilitymanagement aids available to financial institutions. Due to space limitations, descrip tions of services must be brief. Beaders desiring additional information on any service reviewed in this article can contact the firms providing the ser vices (see accom panying box for addresses). • Thunderbird Automation Group has developed a series of m icrocomputer-based products, including fin an cial-m an agem ent (including general ledger), asset/liability-managem ent and profitability-m anage ment systems. According to Bruce Skaistis, presi dent, “Our asset/liability-management system is designed to operate either on a stand-alone basis or it can be linked directly to a mainframe-type compu ter. When it is linked to the larger computer, the system can receive bal ance, rate and maturity information from a bank’s loan and CD systems.” • Control Data Corp. has a new ser vice to assist bank executives in asset/ liability -m an ag em en t called the EXAM system. It consists of three ma jo r components: portfolio manage ment, balance-sheet management and analysis and presentation. The portfolio-management system is used to examine current interestsensitive portfolios and to explore the impact of reinvestment/refunding de cisions under various rate assump tions. The balance-sheet management sys tem uses simulation or optimization techniques to explore various port folio-management decisions within the framework of full financial statements. The analysis and presentation sys tem can draw on multiple application programs and economic or industry data bases to augment the decision making process and to present the re sults of analysis graphically. • Integrated Management Services offers a commercial-credit analysis sys tem for all sizes of banks. Bankers re port that this system allows commer cial-credit officers to use their time A 40 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis more effectively, relieving them of “number crunching” and freeing them i d to - make more prospect calls and attend to the business of selling products and penetrating the market. The system also enables a business client to understand where his firm stands and where the consequences of his decisions may take the firm by per forming historical and projected finan cial analyses. Another banker reports that the sys tem allows the bank to compare cash flow projections under different sce narios. • Apache Electronic Systems marFor more information on any of the systems described in this article, write to the addresses listed below. Thunderbird Automation Group, Inc., 4301 E. 31st St., Tulsa, OK 74135. Phone: 918/744-8009. Control Data Corp., Public Rela tions Dept., P. O. Box 1700, Green wich, CT 06836. Phone: 203/6222455. Integrated Management Services, 500 S. Main St., Suite 1009, Orange, CA 92668. Phone: 714/558-7128. Apache Electronic Systems, Inc., 900 Jorie Blvd., Suite 124, Oakbrook, IL 60521. Phone: 312/7893330. National Bank of Commerce, c/o Doug Ingram, 1878 E. Brooks Rd., Memphis, TN 38116. Phone: 901/ 523-3330, or Eddie Sligh, Systematics, Inc., 4001 Rodney Parham Rd., Little Rock, AR 72212. Phone 501/ 225-5100. Vining-Sparks A sset/Liability Consultants, 889 Ridge Lake Blvd., Memphis, TN 38119. Darling & Associates, Inc., North Andover Office Park, 451 Andover St., Suite 209, North Andover, MA 01845. Phone 617/794-0212. Computer Based Solutions, Inc., 3390 Peachtree Rd., N. E ., Suite 1148, Atlanta, GA 30326. Phone 404/ 261-0501. Norwest Bank Minneapolis, 8th St. and Marquette Ave., Minneapo lis, MN 55479. Phone 612/372-8123. Sendero Corp., 1118 E. Missouri, Phoenix, AZ 85014. Phone 602/2775486. Chase Econometrics/Interactive Data Corp., 22 Cortlandt St., New York, NY 10007. Phone: 212/2854242. kets an asset/liability-management system that provides banks with a daily analysis of status reports and forecast ing data covering possible economic changes. The system, named MiniMax, is said to provide banks with information to maximize earnings while keeping risks within reason. It provides in formation required by the FD IC re port of condition (Schedule J) in addi tion to answering the operations side of asset/liability, says Lester H. Keepper Jr., Apache’s president. The system generates a daily bal ance sheet that highlights a bank’s rate-sensitive assets/liabilities and gives the current weighted average in terest rate of all categories, including both rate-sen sitiv e and non-ratesensitive assets/liabilities, which en ables a bank to identify its interest margin on a daily basis and to gauge its profitability over any set period de sired. • National Bank of Com m erce, Memphis, has developed a new asset/ liability management system called ALMS, which is described as a com prehensive micro-computer software package for monthly, quarterly and long-range planning. Recent enhance ments have expanded the capabilities of ALMS while making it available on the IBM personal computer, says Tom Charlton of the bank’s staff. Various features of the system en able banks to determine the highest income-producing mix of fund sources and uses, establish monthly balance sheet and income budget adjusted for seasonal and trend factors, measure the gap between rate-sensitive assets and rate-sensitive liabilities and deter mine financial exposure to interestrate changes, examine bond-swapping strategies to increase bond yields and interest income and reduce rate sensi tivity, determine an effective hedge to reduce income exposure and rate sen sitivity and produce daily, monthly, quarterly and yearly financial state ments to report balance sheet and in come position and determ ine the variance between actual and budgeted balances. • Vining-Sparks A sset/Liability Consultants market an A/L manage m ent system that has b een im- MID CONTINENT BANKER for August, 1 9 8 3 NEED DIRECTION IN ASSET/LIABILITY MANAGEMENT? FOLLOW SENDEROS PATH...MICRO-FRS" Theres no shortage of choice when it comes to asset/liability software. The best path? Your microcomputer teamed with Sendero's M icro-FRS (Financial Results Simulator) software. Sendero designed M icro-FRS to be simple enough that you can use it productively from day one—even if you've never used a microcomputer before. As the system guides you, your ability to analyze, plan and report quickly expands. Easy to follow, plain English "menus" take you directly to the task you want to perform. In minutes, you can examine your "what ifs" in rate scenarios and balance sheet strategies, with analysis of results that management can use and understand. To handle all this capability, Sendero's banking profession als and software experts have designed Micro-FRS to fully exploit the capabilities of desk top microcomputers, rivaling the performance of similar mainframe systems. In fact, Micro-FRS evolved from a mainframe software package originally designed in 1977 by people now at Sendero. Sendero offers straight-for ward documentation you can read and understand; an effec tive customer support group; a system that's kept current to reflect your changing needs; consulting services; and a National User's Conference. For direction in asset/liabil ity management, follow the Sendero Path. C O RPO FIATION 4815 N. 14th Place • Phoenix, AZ • 85014 • Phone (602) 279-0401 See us at Microscape Booths #607-609 MID-CONTINENT BANKER for August, 1 9 8 3 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis The Path To Success 41 plemented in more than 250 banks in the past two years. After the system is purchased, a CPA takes the model to the purchasing bank and gathers data, trains person nel and helps interpret results and make decisions. The system has enabled banks to in crease profits by matching assets and liabilities, reducing current taxes, re covering past taxes and developing strategies for future growth, according to C. J. Pickering, senior vice presi dent at Vining. • Darling & Associates markets a balance-sheet information system and a loan-safeguard system. The first system is an asset/liabilitym anagem ent product designed to assist managers in financial planning and the optimization of interest mar gins. Key features include flexible user options that allow banks to define bal ance-sheet items, tax structures, rate indices, interest calculations and li quidity parameters; 12-month running and fiscal forecasts for balance sheet, rates/yields, in te re s t, income/expense, profit/loss, gap analysis and key ratios; unlimited modeling of “what-if” questions over monthly, quarterly or annual tim efram es; asset/liability matching that permits banks to allo cate sources of funds to uses of funds based on the characteristics of each Now, more than ever, Christmas Clubs become an integral piece of your marketing strategy for the '80’s. Restore the nobility of savings. Christmas Clubs are a viable source of low cost core deposits. In addition, Christmas Club savers are loyal customers and frequent users of multiple retail services. We know, we’ve been marketing Christmas Club programs to discriminating bankers for over 72 years. Talk to us today. c te R is rro a s C lC lb a corporation Helping America Save Since 1910 P.O. Box 20 • Easton, PA 18042 Call Collect— (215) 258-6101 42 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis asset and liability and to analyze the effect of interest-rate changes and funding shifts on each match so that A/L strategies can be formulated for pricing, lengthening or shortening positions or hedging. The loan-safeguard system enables loan officers to better understand the risk complexion of existing and pro posed commercial loans. Its features include storing and re trieving corporate financial state ments; analyzing and evaluating the degree of risk of new loan requests based on the client’s previous and cur rent financial statements, quality of collateral, peer-group comparisons and bank standards and policies; moni toring changes in the risk levels of indi vidual commercial loans in the port folio as updated financial statements are received; calculating a “Z” score of bankruptcy potential; plus other ser vices. • Computer Based Solutions offers a software package that provides loan officers with a structured mechanism for handling the processing of loan ap plications. Among the functions performed are the following: It poses questions about the qualifications of the applicant; it specifies in detail the reason for the loan; serves as a checklist to assure 100% adherence to the data-collection process required by each bank; assigns bank-specified numeric values to each answer or date elem ent; computes scores based on the values assigned; evaluates the scores based on the acceptable range specified by the bank; and produces a standard set of documentation for the loan commit tee. System benefits include: guarantees 100% compliance with bank policy on data required for the decision-making process; provides quantitative analysis describing the merit of the application; standardizes the loan-review process; produces a report for easy look-up of key data, ratios and financial-state ment analysis; and provides flexibility for changing values and questions about the application. • Norwest Bank Minneapolis offers an asset/liability management consult ing service to guide other banks in m anagem ent of th e ir resou rces through its correspondent-banking de partment. “Objective of the new service is to provide a framework for banks to plan, organize and control their resources to achieve their goals and objectives,” says Donald G. Pederson, senior vice president/corresponding banking head. The service provides development of management resources, a strategic financial plan, a policy manual and a decision-support system. The process covers a time period of about 10 weeks. During the process, specific objectives are set to help the bank manage the allocation, mix, maturities and pricing of A/L resources, placing particular emphasis on managing net-interest margin. • Sendero Corp. is marketing a micro-computer-based A/L software package named Micro-FRS (Financial Results Simulator). A representative of Sendero says the package is capable of handling complex A/L management functions and is written in the PLAN80 language from Business Planning Sys tems. It features extensive use of plain English menus that take users directly to financial-modeling worksheets. The results are preformatted reports. A banker reports that the system allows for the evaluation of alternative new volume maturity strategies as well as desired balance-sheet structure. Capabilities include input modeling for variable target balances, key rates and base information that feed detail loan, investment, borrowing and de posit models. Reports include income statements, balance sheets, call re ports (Schedule J), performance ratios and gap analysis that can be generated by each what-if or change in assump tions. Sendero also provides consulting services and custom programming for special adaptations of Micro-FRS and supports customers with “hot-line” phone service. • Chase Econometrics/Interactive D ata C orp. offers a bank riskmanagement system (BRMS) built for financial executives who manage A/L portfolios. The system helps these ex ecutives see the results of different portfolio management strategies be fore any one strategy is acted on. BRMS is customizable by the client, supports a variety of management styles, has a broad range of capabilities and is applicable to a wide market, says Judith B. Hopkins, manager, market ing services. BRMS simulates a financial institu tion’s earnings over a maximum of 24 months in the future by processing bal ances, forecast rates, maturities, newvolume allocation and strategies in conjunction with each other. In addi tion, the system can be used to com pare the net interest income results of any number of simulations at one time; generate composite balances, rates and interest amounts when given allo cated forecasts of new business volume and rates; indicate new business (or reduction of existing volume) required MID-CONTINENT BANKER for August, 1 9 8 3 Sallie Mae and the Community Lender "How can you increase your full-service capabilities? Try Sallie Mae's Community Lender Sale Program. It works for us." Robert B. Pieters President, Freedom Savings G Loan Association Menomonee Falls, Wisconsin W e've all heard a lot of talk about the concept of "onestop" or "supermarket" bank ing. Community lenders like Bob Pieters are becoming form i dable competitors in this "new banking environment," thanks in part to their relationships w ith Sallie Mae. The way Bob Pieters sees it, there's no better reason for making more stu dent loans than the cross-selling oppor tunities they present. Start from scratch with student loan customers, sell them additional products, and you're well on your way to becoming a true full-service institution. "We used to make student loans just to accommodate existing cus tomers and to enhance our image in the community." "Sallie Mae has enabled us to expand our market penetration beyond our immediate area— and to offer products other than student loans to new customers. And student loans help us lock in existing customers with one more essential serviced Sallie Mae's Community Lender Sale Program can increase your full-service capabilities, too. "We define ourselves as a 'fullservice retail financial center.' Student lending has played an important role by enhancing our mortgage business and bringing us many new N. O. W. accounts. It's been so important, that even though we're the 46th largest savings and loan in Wisconsin, we were the state's third largest originator o f student loans in 1981-82 Pieters talks about the evolution of fullservice banking... Community lenders may take an un derstandably limited view of student loans as community service. They'd welcome the chance to gain new cus tomers by promoting loans to "out siders," but prohibitive collection costs put them off. The solution? Bob Pieters has discovered that a sale to Sallie Mae can broaden one's view considerably: their portfolios before repayment, eliminating the need for staff increases and servicing. Many bankers use the liquidity gained to reinvest in student loans—increasing their commitment to their communities as they build new profit centers. We're just a phone call away, and we're very sensitive to the special needs of community lenders. Call us today at (202) 965-7700, or mail the coupon below. Our cordial and experienced staff is waiting to help you start a student loan profit center now. Well, maybe there is another good reason besides cross-selling for making student loans. Bob? I "Sallie Mae has made student lending a very desirable business to be in. Over a period o f four years, they have helped us build a student loan profit center that generates significant income" I The Community Lender Sale Program makes it easy for Bob Pieters and other community lenders to sell all or part of Sallie Mae Marketing Dept. Direct Marketing Division 1050 Thomas Jefferson St., N.W. Washington, D.C. 20007 YES, TELL ME MORE ABOUT YOUR COMMUNITY LENDER SALE PROGRAM. □ Please send me your Community Lender Guide. □ Please have a Sallie Mae repre sentative call me. Nam e (p le a se p rin t) T itle .... ____ I n s t it u tio n SallieMae Over $8 billion in student loan financing to over 1,500 institutions. MID-CONTINENT BANKER for August, 1 9 8 3 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis A d d re s s C itv S ta te Phone( ) B e st t im e t o ca ll ZiD AM PM □ □ M C 8003C2 43 to achieve target balances; calculate in terest rates based on balance and income/expense data; calculate interest income/expense based on balance and rate data; analyze the portfolio by its maturity structure; and inquire against any aspect of the portfolio, strategy statements, interest-rate forecasts or results of completed simulations. • • Banking Scene (C ontinued fr o m page 8) viewed too optimistically. The F ed e ra l Hom e Loan Bank Board (F H L B B ) has been issuing pieces of paper capital to S&Ls in cases where capital has deteriorated below 2%. Only a decade ago the agency viewed 6% as the magic number for capital. These pieces of paper are supposed to bolster the balance sheets of trou bled S&Ls and permit the institutions to compete with other financial inter mediaries. The fact is that the more desperate the plight of weak S&Ls the more desperately they reach out to ac quire or keep deposits. In the early 1930s, when the Reconstruction F i nance Corp. (RFC ) issued similar pieces of paper to commercial banks, they were called preferred stock. K now ledgeable b u sin essm en and bankers viewed the appearance of RFC obligations on a bank’s balance sheet as red flags. In one sense, the situation is worse now for S&Ls than it was in the ’30s. This is because, from the ’60s to the mid ’70s, S&Ls were writing mort gages with interest rates as low as 6Vz%. Many of those loans are worth only 700 or so on the dollar and are still on the books but they are carried by virtue of regulatory accounting princi ples at their original face value. Thus, a thrift with a stated capital of 2% or less and supported by pieces of paper from the F H L B B probably has a negative net worth of several percentage points. Such institutions can remain afloat only if they generate positive cash flows. Fortunately, many thrifts have been able to generate such flows, but for literally hundreds there is a question whether they can continue operating that way. The C om p troller recen tly in structed national banks to value U. S. government securities put up as col lateral for loans at their market, rather than their face, value. But banks’ hold ing of governments in investm ent accounts are carried at cost, not mar ket. A logical question could be asked as 44 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis to rediscount advances made by the Fed for banks putting up U. S. govern ment securities for those advances. Should they similarly be valued at market? Legitimate voices have been raised against disclosure by banks of obliga tions of foreign countries. Similar sentiments have been expressed about banks reporting 60-day past-due loans in the future. With the exception of a relatively few periodicals, the typical financial writer is lacking in sufficient back ground to discuss such topics as pastdue loans intelligently. Nonetheless, bankers would be Pollyannish to think this topic can be brushed under the rug. The regulation will pressure all bankers to ride closer herd on their loans and, long before they are 60 days past due, to take stern steps to restruc ture them. It would behoove most banks to have their boards designate one indi vidual in the bank — probably the C EO — to be the official spokesman to discuss this extremely sensitive topic with the media. Several thoughts in this area come to mind. One is that the track record of banks, even at their worst, is substan tially better than that of government financing agencies, such as Federal Farm Loan programs or SBA loans. In comparison with those programs, los ses of most banks look miniscule. Another positive step: Now that the secu rities m arket appears to be buoyant, it may be an opportune time for banks to seriously consider the de sirability of infusion of additional capi tal. Third, those loans that have been criticized by examiners provide a help ful psychological approach for com mercial bankers. By pointing out that classified loans have been identified and are expected to be corrected, the onus to a considerable degree is re moved from the bank and the commer cial banker and placed on bank ex aminers. If your bank doesn’t have a loanreview committee, now would be an opportune time to establish one and put it to work on the 10 worst loans in its portfolio. As the worst problems are worked out, other problem loans can be scrutinized. One study shows that approximately half the loans classified by examiners actually are paid off in full, although it may take considerable time. The bank that takes steps to preserve its position is in a good “oxymoron” position. That is, it can improve its traditional posi tion although circumstances may be deteriorating. • • Wisconsin Convention (C ontinued fr o m page 34) including their excellent profit rec ords, strong capital positions, relative freedom from anti-trust restraints and, most significantly, knowledge of their markets and customers. “I simply don’t believe that major institutions managed and headquartered at great distances can make significant inroads on these important market regulationships so long as the local institution offers services at competitive prices,” he said. Concluding, Mr. Keehn warned against gaining a false sense of security from restrictions and moratoriums. “The risk is that if we use the morato riums as a crutch, we will continue to provide opportunities for those that are not impeded by regulations.” Iowa banker C. Robert Brenton also commented on deregulation, arguing that bankers should lobby for further deregulation so they can engage in in surance, real estate and other busi nesses of their non-bank competitors. Mr. Brenton, ABA president-elect and president, Brenton Banks, Inc., Des Moines, pointed out that “Every body is getting into our business and we can’t get into theirs. It’s just about tim e,” he said, “to quit being Mr. Nice Guy. This is getting serious.” Mr. Brenton referred bankers to the ABA-sponsored study completed by Arthur Young & Co. This study shows, he advised his listeners, the types of businesses that banks can readily adapt to present operations without the addi tion of large amounts of capital or with out the need of intensive training pro grams. He urged bankers to obtain a copy of the study from the ABA if they haven’t already done so. Keynote speaker of this year’s con vention was W isconsin’s Governor Anthony S. Earl, who had some good news and bad news for his listeners. The good news: the state will balance its budget. The bad news: “all of us will face higher taxes for the next two years so Wisconsin (can be) stable and sol vent! — Ralph B. Cox, publisher. • J. Robert Brubaker, senior vice president, Equibank, Pittsburgh, has b een elected p resid en t, National Automated Clearing House Associa tion (NACHA). He succeeds James F. Lordan, senior vice president, State Street Bank, Boston. Merrill T. Miller Jr., senior vice president, California First Bank, San Diego, was elected NACHA vice president, and Garry L. Singer, NACHA’s staff director, was elected secretary/treasurer. MID-CONTINENT BANKER for August, 1 9 8 3 The Smart Money is Heading to Atlanta 68th Annual Convention of the Bank Marketing Association The good news is, deregulation is going to make marketing people the heroes of the banking industry. The bad news is, heroes aren’t allowed to fail. Which means that marketing will not only be expected to make a greater contribution to bank profitability, it will also be held more accountable. That’s why the smart money is heading to Atlanta in October. To get a crash course on what marketing people can do to insure their own success and the success of their banks. It’s the 68th Annual Convention of the BMA, and the cynics among us are already calling it a survival course. Here are some of the highlights: ■ Presentations from non-banking executives who haye fought the battle of deregulation. And won. Which gives us a chance to learn from them, instead of reinventing the wheel. FOR FULL DETA ILS CALL S H IR L E Y A N TE N U C C I AT (3 1 2 ) 7 8 2 -1 4 4 2 . ■ A fascinating analysis of the trends that are shaping our lives and our futures by John Naisbitt, author of the current best-seller MegaTrends. ■ For perhaps the first time in history, the presidents of three Federal Reserve Banks on the same podium, discussing the future of our industry from their unique perspective. ■ Workshop sessions developed along five different tracks. You can follow one track all the way through, or you can mix ’n match. ■ ‘‘How T o ” sessions, which you’d expect, and ‘‘W'hy T o ” sessions, which you might not expect. So, you can not only learn the nuts and bolts, you can also explain the concept to top management. And t o BANK MARKETING ASSOCIATION that might be the most important thing you’ll ever learn. ■ W e’ve left room for a red-hottopic session. Nobody knows what it’ll be about, but you can bet that by convention time the rumor mill or DIDC will have given us all something to talk about. ■ And, apropos to our Georgia convention site, w e’ve put together a peach of a program on the social side. For you and your spouse. So, before you do anything else today, send in the attached response form for further information and a convention registration form. And join the smart money in Atlanta. Name Title Institution to BANK MARKETING ASSOCIATION 309 W. Washington St. Chicago, IL 60606 Address State City Phone ( MID-CONTINENT BANKER for August, 1 9 8 3 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis Zip ) 45 Boards of ABA, BM A Agree to M erge; BM A M em bership to V ote in Sept. IRECTORS of the Rank Market ing Association (BMA) have unanimously agreed to recommend to the BMA membership that it approve an offer to affiliate with the American Bankers Association (ABA). Officers ol both organizations have been meeting and working out details for the pro posed m erger. ABA d irecto rs approved the merger concept at their June meeting. A special m eeting of the m em bership will be held at BMA Head q u arters, 309 W est W ashington membership base than has been possi would assume the presidency of BMA in alternate years, beginning with Street, Chicago, to vote on the propos ble in the past. We are both pleased al. A two-thirds vote of members pres and excited about future prospects,” BMA F irst Vice P resid en t Barry ent and voting, including proxies, is Mr. Kennedy said. Mr. Kennedy is Deutsch, senior vice president, Mel required for approval. The date for the also chairman of National Bank of lon Bank, Pittsburgh, who would suc ceed Mr. Rosenberg as president at meeting, which is tentatively sched Commerce, Pine Bluff, Ark. BMA President Richard M. Rosen the BMA’s annual convention in Atlan uled for September, has not yet been ta in October. berg, vice chairman, W ells Fargo set. BMA presidents in succeeding years Under the terms of the proposed Bank, San Francisco, urged BMA affiliation, the BMA would be merged members to approve the affiliation, for would be as follows: 1985, Robert A. Krane, vice chairman, Norwest Cor into a new Delaware corporation to be it assures continued funding of the formed by the ABA before November association’s activities while relieving poration, Minneapolis, who currently 30, which is the last day of the BMA’s individual banks that also are ABA is vice chairman, ABA marketing di fiscal year. Thereafter, all ABA mem members of the financial burden of vision; 1986, Smith W. Brookhart III, president/CEO, Centerre Bank, Bran ber banks would automatically be paying additional dues to the BMA. eligible to participate in BMA func “Holding operational costs down to son, M o., who currently is BMA tions without paying corporate dues to their lowest level is essential for prof second vice president; 1987, John A. the BMA. Individual members and itability in a deregulated environ Russell, vice president/director of banks that are not ABA members, as m ent,” Mr. Rosenberg declared, “yet m arketing, Banc O ne C orp ., Co well as service firms and international the need to enhance our marketing lumbus, O., who is a member of the banks, would continue as BMA mem effectiveness has become ever more ABA marketing division’s executive bers and would continue to pay dues. important. We feel this affiliation is the committee; and 1988, Michael P. Sul To assure that the current level and best possible way to extend the BMA’s livan, vice president/corporate com quality of BMA activities will con marketing services to the entire finan munications, First Union National, tinue, the ABA has agreed to under cial industry without requiring banks Charlotte, N. C ., who is BMA second vice president-elect. write the BMA for a five-year period to pay dues to additional associations. In succeeding years, the BMA presi for the amount of the corporate dues Furthermore, this affiliation absolute relinquished — estimated at $1.7 mil ly preserves the organization, gov dent and board would be nominated lion annually. There is no present plan erning structure and integrity of the under the present BMA nominating to move the BMA offices, which will BMA. That concept was key to our committee procedure and their names remain in Chicago and will continue to agreement and is assured to us by the submitted to the ABA president for approval under the norm al ABA be headed by BMA Executive Vice ABA.” President Raymond M. Cheseldine. The proposal endorsed by the BMA appointment process. The BMA was founded in 1915 as The proposed affiliation was hailed board provides for combining the ABA by ABA President William H. Ken marketing division executive commit the Financial Advertisers Association, nedy Jr., as an idea whose time had tee into the board and councils of the which later became the Financial Pub come. BMA. It also calls for blending the lic Relations Association, the Bank “The synergy accomplished by the leadership of the two organizations in Public Relations and Marketing Asso joining of forces of these two strong such a way that current BMA officers ciatio n , and, in 1970, the Bank banking organizations is symbolic of and ABA marketing division leaders Marketing Association. • • what is happening in today’s financialservices industry. We believe that U nder the terms of the proposed a ffilia tio n , the BMA such an affiliation will enhance the would be m erged into a new D e la w a re corp o ratio n to be financial community while strengthen form ed by the A B A b e fo re N o vem b er 3 0 , which is the last ing the BMA’s ability to continue to deliver its professional m arketing d a y of the BMA's fiscal y e a r. programs and services to a far wider D 46 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis MID-CONTINENT BANKER for August, 1 9 8 3 Help W anted? You’ll want our kind of help. We know who you’re looking for, because we’re the only bank in America that operates an employ ment agency for banks. Our record of su ccess in placing mid-level to upper-level executives who stay where MID-CONTINENT BANKER for August, 1 9 8 3 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis they’re placed is phenomenal, and it should be. Who could know pro spective banking executives better than working, experienced, informed banking executives? Here’s how confident we are of su ccess: We’ll refund your fee if the recruit we send you doesn’t work out. Call Jo e Zegler or Linda Reh at 5 0 1 -3 7 8 -4 2 5 7 or toll-free in Arkansas 1 -8 0 0 -4 8 2 -8 4 5 0 . Or write to Union National Bank Per sonnel Consulting Agency, P.O. Box 1541, Little Rock, Arkansas 7 2 2 0 3 . Union National Bank Personnel Consulting Agency 47 Banks Enjoy Position of Strength According to BAl-Andersen Study E SP ITE increased competition, Andersen & Co. The study presents banks will continue to enjoy consensus opinions of hundreds of banking and financial-services execu competitive advantages over thrifts and nonbank money-market funds in tives who were polled twice during the attracting retail deposits and are ex year-long project. The study, N ew D im en sio n s in pected to maintain their historic mar Banking: Managing the Strategic Posi ket share of total outstanding credit. These predictions are revealed in a tion, indicates that throughout the study of the banking industry spon 1980s consumers will perceive banks sored jointly by the Bank Administra as offering greater service availability tion In stitu te (BA I) and A rthur and as having a better image than D 48 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis thrifts. In addition, banks will retain a competitive advantage over nonbank money-market funds because of con venient location. “Taken together, these advantages suggest that banks are well positioned to attract deposits, despite a perceived rate advantage held by thrifts and money funds,” said Joel P. Friedman, a partner in the San Francisco office of Arthur Andersen’s Management In formation Consulting Practice and co manager of the study. Between 1980 and 1990, study par ticipants believe banks’ percentage of deposits will decline only slightly, from 60% to 57%. During the same period, however, thrifts’ share of de posits is expected to decrease sharply, from 36% to 28%. The anticipated combined 11% drop will be absorbed by securities firms, retailers and other new entrants. “A wide choice of products will be come even more important to custom ers in deciding where to deposit their funds,” said Richard J. Wurzburg, BAI executive vice president/planning and development, and the study’s other co-m anager. “ C o n seq u en tly , a strategy of specializing by offering a limited product line may inhibit de posit growth.” In terms of total outstanding credit, the study predicts that banks and thrifts will hold their historic shares of 41% and 23%. Finance companies’ share, however, is expected to decline significantly to about 20%, with insur ance companies, retailers and secur ities firms achieving gains. Participants expect thrifts will re main the dominant home-mortgage lender for 1990, despite a substantial drop in market share from 40% to 33%. Banks and government agencies at the federal and state levels are expected to maintain stable market shares while mortgage pools and pension funds will show gains, according to the survey. Taking part in the survey were panels of CEOs from banks of all sizes; bank chief operations officers; invest ment bankers and financial analysts; regulators and legislators; and CEOs of nonbank financial institutions. Participants forecast the strategies most likely to achieve success in the banking environment of the 1980s. Their consensus responses provide MID-CONTINENT BANKER for August, 1 9 8 3 financial executives and planners with information regarding changes and trends in regulation, industry struc ture, technology, bank financial per formance, bank sources and uses of funds, market outlooks and competi tive strategies. “The rep ort also high ligh ts 13 strategic success factors — key indica tors of internal and external bank per formance — that survey co-sponsors believe will improve a bank’s ability to assume a strong, differentiated market position and operate profitably in the 1980s,” said Mr. Friedman, who spe cializes in banking and strategic plan ning. “These factors focus on those few areas that are most critical to an orga nization’s future profitability.” Although nonbank acquisition of banks is expected to be minimal, panelists expect the number of banks in the U. S. to continue to decline from approximately 15,000 in 1980 to about 9,600 in 1990 (See Chart 1). Attrition is expected to be greatest among small banks (under $100 mil lion). or acquisition targets,” said Mr. Wurz burg. “Nonbank acquisitions of banks are expected to be minimal.” As a result of this industry consolida tion, bank assets are expected to be more concentrated in large banks (over $1 billion), which are predicted to account for nearly two-thirds of all in dustry assets by 1990 (See Chart 2). In terms of market strategies, most banks plan to serve a balanced mix of retail and commercial customers and maintain a posture as full-service in stitutions. Banks expect to price more explicitly, unbundling product offer ings. Large and medium-sized banks are likely to compete for the so-called “middle market” commercial custom ers — offering a full range of highquality, highly automated services. Small banks are expected to differ sig nificantly from their larger counter parts, serving fewer industries, focus ing on small businesses, offering a nar rower range of services and serving local markets. “This major industry consolidation will occur gradually and is expected to involve more than half of all banks in merger activities, either as acquirers New Dimensions in Banking is available at $40 p e r copy fro m Arthur Andersen 6- C o., P. O. Box 1022, Tinley Park, IL 60477. Large banks appear more commit ted to the retail-market segment than many competitors perceive. But these same large banks, which view them selves as the only likely full-service re tail providers, may find stiff competi tion for “high-net-worth” customers. Concerning the regulatory environ ment, panelists believe the Fed should pay interest on reserves. Bankers be lieve the Fed should continue super vising and regulating banks and pro viding basic check-clearing services. Large banks, regulators and legislators voice strong opposition, however, to the F e d ’s position as a paymentsystems competitor. In other findings, the survey sug gests that institutions expecting to achieve major gains through entry into new business areas would be wise to temper their optimism. Moderate suc cess, at best, is forecast for such ven tures, with entry into brokerage ser vices likely to prove most successful. Despite the widespread interest in home banking, panelists foresee mar ginal profitability for such operations because of high start-up costs and lim ited market potential. Forecasts indi cate home banking will be used by only about 10% of the nation’s households in 1990, but up to half of all banks are CUMMINS: The Innovators In M oney Systems! New JetSort® Coin Sorter/Counters. The new Model CA-750 JetSort® is designed and priced for branch teller coin sorting applications. It incorporates the same innovative sorting technology as the floor model CA-701. Process ing speed of 6,000 coins per minute, state-of-the-art electronics, ease of operation, reliability and accuracy are why Cummins JetSort® is in a class by itself. Branch Sales and Service. An added plus behind its quality equipment is the Cummins direct Factory Branch Sales and Service Network. 56 offices stocked with machines and parts inventories and staffed with factory-trained sales and service employees. Write or call for more information or to arrange for a demonstra tion of Cummins JetSort® Coin Sorters, or JetCount® Currency Counters, or automatic coinrollers or coin counter/packagers. CA C UMMI NS Cummins Branch Offices in your area: C U M M IN S -A LLIS O N CORP. Corporate O ffices/Factory 891 Feehanville Drive Mt. Prospect, IL 60056 (312) 299-9550 Consult local Yellow Pages (“ Coin & Bill Counting & W rapping M achines” ) or call Cum m ins Hotline for Factory Branch O ffice nearest you: 312/635-5499. MID-CONTINENT BANKER for August, 1 9 8 3 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis 49 expected to offer such services defen sively to prevent competitors from gaining a market advantage. C om petition, not consum er de mand or the prospect of consumer acceptance, is driving innovations in home banking, ATMs and other hightechnology services, panelists say. Thus technology is expected to have an evolutionary, rather than revolution ary, impact on the banking industry. Pioneers in technology are expected to gain only short-term market advan tages because new systems will be rel atively easy to replicate. Survey participants expect bank earnings to decline as a result of higher deposit costs, new-product expenses and increased competition. Return on assets is expected to drop for all sizes of banks. Although small banks are expected to experience the greatest earnings erosion, they will retain the highest ROA by bank size. Specifically, esti mates indicate that by 1990, bank ROA is expected to drop from 1.13% to under 1.0% for small banks, from 0.92% to 0.86% for medium-sized banks and from 0.82% to 0.76% for large banks. • • Northwest Ohio Banks Launch Bankruptcy-Awareness Program IX BANKS in northwest Ohio have joined with other financial institu tions and the Credit Bureau of Toledo to conduct a program aimed at making consumers more aware of alternatives to bankruptcy as a way to deal with financial problems. The lenders have begun a publiceducation campaign that includes broadcast announcements and print advertisements, lobby displays and distribution of literature. In addition, representatives of the participating in stitutions are being scheduled to talk before com m unity groups and on media interview programs. Theme of the campaign underscores the point that “bankruptcy may be a problem, not a solution.” Participating banks include First National, Huntington National, Mid American National and Ohio Citizens Bank, all in Toledo. Four thrifts also participate. “The number of personal bankrupt cies in the Toledo area has steadily increased in the last five years, a situa tion that mirrors national trends, ” said John White Jr., senior vice president/ retail lending, Ohio Citizens Bank, and chairman of the bankruptcy task force formed to structure the program. “This has had a profound effect on lenders in terms of increased losses on consumer loans.” The need to impact the growing number of bankruptcies by making consumers aware of the consequences and alternatives prompted the Toledoarea financial institutions to meet for the first time late last year. The group agreed to assess themselves a one-time fee, prorated into shares based roughly on each institution s assets, to fund a public-education program. A steering committee was formed to oversee de S 50 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis O h io M a y Be G iving Banks $ 1 0 0 -M illio n Tax Refund The state of Ohio may have to refund $100 million in property taxes to banks in the state as a result of a recent U. S. Supreme Court ruling. The high court ruled that states that impose property taxes on banks may not include the value of federal secur ities owned by the institutions when figuring the tax. Federal securities in clude T-bills, T-notes and U. S. sav ings bonds. Although Ohio has not had this per sonal property tax since 1981, prior imposition of the tax still would be affected by the ruling, say officials of the Ohio Department of Taxation. Ohio banks already have applied for more than $47 million in refunds re sulting from a prior federal court ruling in 1978. It’s estimated that the recent ruling would add another $53 million to the amount refundable. The d eterm in ation of how the money would be refunded is up to the Ohio legislature. The majority of prop erty-tax revenues went to local govern ments and these jurisdictions could be forced to share in the repayment. According to Supreme Court Justice Harry A. Blackmun, a 1959 federal law “prohibits any form of tax (on banks) that would require consideration of federal obligations in computing the tax.” Bank-Tax Study Authorized John W hite Jr. (standing), bankruptcy task-force ch., and W illia m D. Travis (seated), take part in press conference an n ou n cing s ta rt of b a n k ru p tc y awareness program for Toledo, O., area. Mr. White is s.v.p., Ohio Citizens Bank; Mr. Travis is v.p., First Nat'l, both in Toledo. velopment of specific program ele ments. The program was announced in May and has received support from the lo cal news media and the community at large. “The single purpose of the program is to educate consumers about what bankruptcy might mean to their finan cial future and make them aware of options that exist within the commu nity to help them deal with their debts as they become overextended,” said William D. Travis, vice president/ director of marketing, First National, Toledo. Interest in the program is being monitored by recording the number of requests for information by the public. The Ohio legislature has autho rized a two-year study on the ques tion of what banks ought to be taxed and how. In the interim, the legislature de cided on a net-worth tax for banks and S&Ls that amounts to a basic 15-mill tax, or $15 on each $1,000 of net worth. An additional 1.54 mills will be charged on banks and 6.47 mills on S&Ls. The new tax will cost banks about $90 million this fiscal year. Because of the generally lower net worth of thrifts in relation to banks, both categories of institution will be paying about the same under the for mula, according to Ralph Bolen, ex ecutive vice president, Ohio Bank ers Association. The action represents a victory of sorts for financial institutions, since Ohio Governor Richard Celeste had wanted to return to a full tax on de posits of banks and S&Ls. This tax had been phased out about two years ago in favor of a corporate franchise tax that is levied on all business firms in the state. MID-CONTINENT BANKER for August, 1 9 8 3 Without our help, here’s whatyour em ployees could retain after their securities exam s. There are a number of ways to study for the securities exam s. M ost involve cramming for the test, then forgetting virtually everything you learned. At Security Schools, we have a better way: Courses that provide a thorough knowledge of the subject— knowledge that your employees will retain and find useful long after the exam s. W e’re a complete professional licensing service, specializing in real estate, insurance, commodities, as well as securities. We’re the oldest service of our kind in the midwest. W e’ll help you determine what licenses are necessary for your company’s growth. Then well make sure your employees are properly trained to participate in that growth. Our courses are thorough, professional, and highly memorable. https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis Our graduates enjoy an outstandingly high rate of testing su ccess— 85% to 90% of our students pass the t e s te r theirfirst attempt And since our classes deal with actual business situations and concentrate on practical securities knowledge, your employees leave our school with the confidence they’ll need to tackle a challenging new job. Call Security Schools today for complete information and current class schedules. Find out how our securities knowledge can go to work for you. The License Prep People. SSI Security Schools, In c. Minneapolis —(612) 894-6500 Milwaukee — (414) 464-9040 Chicago —(312) 922-4262 ©1983 Security Schools, Inc. Survival Planning: A 'M ust' for Banks Excerpts from remarks by James E . Brown, president, Mercantile Bancorporation, Inc., St. Louis, at Mercantile’s 28th Annual Correspon dent Banking Conference, June 1, 1983. W ILL discuss in brief fashion the conclusions of basic strategies adopted by Mercantile Bancorporation’s 30-plus “community” banks in a deregu lated environment. To go back a little, the first year our banks attem pted form alized longrange “strategic” planning, we became bogged down in form and detail. In several cases, we were trying to climb to the “mountain top” when we were up to our “kiesters” in mud (loan prob lems in several of our banks). In short, we needed to address the basic prob lems and deal with those fu n dam en tals that will ensure our viability, in fact, our survival. I don’t believe we are exaggerating the case for survival — just read the press! For the most part, my comments reflect my own observations and the basic fundamental goals of our affiliate banks, not those of Mercantile Trust, our lead bank or the parent holding company. P eer com p arison . Compare all of your meaningful statistics with peers of similar size. If you haven’t done so already, join a noncompeting peer group. You will learn more than you can at broadly based conferences, if only you “lie honestly” to one another. I consider this one of the most valuable exercises I have ever participated in. Identify w eakn esses. If management can’t find any weaknesses, that’s its weakness! Frequently this weakness relates to the overwhelming demand we make on our computer capacity and program enhancem ents. Also fre- By James E. Brown President Mercantile Bancorp. St. Louis I James E. Brown (I.) chats w ith Dr. Lewis E. Davids, Illinois bankers professor of bank management at Southern Illinois Universi ty, Carbondale, during Mercantile Trust's recent correspondent banking conference. Dr. Davids is author of "The Banking Scene" in / A i d - C o n t i n e n t B a n k e r . quently it is careless loan administra tion — the w orst of all weaknesses, by far. I d e n t ify s tr e n g th s . E n u m erate them and appreciate what you need to hang on to. id en tify op p ortu n ities. When we think of opportunities, we are inclined to put “blue sky” in our plans. Stick with the b a sic s. This planning step in volves defining those relatively few things that really matter and that really influence the bottom line. Set an action p la n . (1) W ho will carry it out? (2) When — exact month? (3) How? (4) What will it cost? Each of these steps must be carried James E. Brown first joined M ercantile Trust, St. Louis, in 1945, follow ing discharge from the U. S. Arm y. He served in Korea as a member of the Arm y reserve and rejoined the bank in 1954 as a member o f the correspondent banking departm ent, where he held various management positions before being named departm ent head in 1962. In 1966 he was elected senior vice president and soon thereafter was named a director of the bank and a member 52 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis out. Otherwise it’s only a plan and nev er will be carried out — profitably. And on schedule! Determine what you are going to do, and then form an ac tion plan and focus your attention on the items that truly affect net income and devote all your energies to see that w hat needs to be done is, in fa c t, done. O therwise you will get caught in a pile o f plans and dream s, and you will find yourself in meetings and in planning during 90% of your workday. In fact, sit back now and ask your self, “What is better in my bank today because I actually planned it that way?” Can you name one result of pure longer-range planning? Try to name three things that are better today in your bank because they were a direct product of your planning. In addition to who will be accountable, who will replace you if you don’t get it done? Minimize plans. As you might ex pect, most of our conclusions and plan ning were centered on the guts of banking — the le n d in g function! Achieving greater loan volume can in vite problems, but, in our view, it is absolutely essential. Survivability in a deregulated deposit rate environm ent is c r u c ia lly d e p e n d e n t on stro n g volu m e. Without it, we simply cannot continue to be competitive in rates we pay our depositors. In recent years, almost all of banking’s marketing efforts have been related to attracting deposits. The time has come to feature loans in our advertising and marketing efforts. D ocum entation. In short, we should plan to have no losses as a result of poor documentation. C ash flow o f b o rro w er. This often is overlooked by smaller banks. Focus- of its executive committee. In 1970 he was elected executive vice president/director of M ercantile Bancorp, and in 1972 he was elected HC president. He is one o f the founders and the first president o f C redit Systems, Inc., and a director of Interbank Card Association. He was a charter member o f the ABA's corre spondent bank committee and chaired the government legislative arm of that committee. He is active in numerous other groups. MID-CONTINENT BANKER for August, 1 9 8 3 ing all attention on collateral or net worth alone is not sufficient. So ob vious, but neglected so frequently. C ollection e ffo r t s . Require a formal review of efforts by the audit commit tee and board. Get proof of effective follow-up on charge-offs and nonper forming loans. W atch list. In your watch list classi fications, do a better job than examin ers do. Recognize credit weaknesses early and list poor credits before ex aminers do. C a p a b ilitie s . Structure your loan departm ents on a s o lid b a sis with effective d isciplin es in p la ce before you d are to enlarge your loan volume or approach new markets for loan volume. As you move ahead to in crease the volume of outstandings, avoid the tendency to get “sloppy.” That is the surest way to failure in the face of th in n er m argins when at tempting to increase loans. Continue to emphasize strongly a borrower’s ca pacity to repay. E lim in a te . Banks have so many products today. How much can be saved in costs by cutting out a few? Perhaps the m arginally profitable ones? Cost accounting takes on a great er emphasis today. Training. Give your people a test and, indeed, actually shop your newaccounts people to see if they really are professional. The re a l d ifferen c e in ban ks — with rates being almost equal — will b e the d ifferen ce in your em p lo y ees’ skills an d ability to han dle custom ers and their problems. Train ing and successor management should be treated together. All smaller banks have a real chance here to “outper form” the “biggies.” M ediocrity. Early retirement often is recommended for truly mediocre employees. Early severance is easier, better and less costly. Mediocrity is a luxury banks can no longer qndure. Quality. We continue to believe we can charge more for quality, and cus tomers will pay for it — i f it’s real quality! Productivity. Remember that these are plans, goals and accomplishments of Mercantile Bancorporation’s affili ate banks. They are not theory. These banks realistically are trying to recog nize each weakness and opportunity. And, a key part of such planning is the recognition of the growing costs of run ning a bank. The added cost burden of full-tim e employees today — with hos pital insurance and other fringe ben efits — is going out of sight! McKinsey & Co. said a current 14.5% increase in non-interest expense is a killer of fu ture profit growth. Automated teller machines can allow shorter hours and reduce staff expense. We believe in them! Also, we recommend increased use of part-time employees. In creased f e e s . We can expect some loss of num bers of accounts, but lower data processing and other costs associ ated with these low-balance accounts makes the exercise worthwhile. F loat. We still find that some of our most unprofitable accounts are those we thought for a long time were among our best. Analyze intently f o r uncol lected fu n d s . In the face of the new Fed pricing policy, account analysis takes on an even greater importance. E xpan ded trust serv ices. There are a lot of rich farmers still living as if they MID-CONTINENT BANKER for August, 1 9 8 3 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis were poor. And some poor farmers acting as if they are still rich! We be lieve that our trust marketing in this area will prove that professional trust services for farmers are worth pur suing. C ross-sell m atu rities. Who knows for a fact where rates are going? We need to market long an d short deposit instruments. A c q u is it io n s . W hen planning a merger or acquisition, you are buying — or selling — future earnings. In that context, we are discounting to some extent the recent history of high re turns on assets. In the future, also, our aim for merger candidates will be on BEFORE YOU REMODEL YOUR BANK, CALL A BANKER. Like Bill Kemp, President, First Wichita National Bank, Wichita Falls, Texas. He’ll tell you about The Bunce Corporation. “ Working with Bunce as a single source for our project meant fewer headaches and better results. “ The Bunce Team: A project manager, design professionals and construction personnel delivered excellent service and gave us our great new look. I’m pleased.’ ’ For a free brochure on “ How To Build The Best Possible Financial Building’’ call collect: Jeanne Price (314) 997-0300. In Texas, call collect: Sharon Hatchett (214) 387-3033. THE BUNCE CORPORATION BANK POSITIONS Real Estate Loan — mtg. co..................... Sr. AgriLoan — $40MM b a n k ................. Operations Officer — $50MM bank . . . . . Comm’l. Loan — $100MM suburban bk. President— $50MM ag bank ............... Cashier/Controller— $40MM bank ........ Correspondent Officer — major b a n k ___ Senior Lender — $200MM urban bank $30K $35K $32K $40K $Open $35K $38K $Open Additional opportunities available for experienced lending and operations personnel in midwestern banks. Resumé and salary information requested. TOM HAGAN & ASSOCIATES of KANSAS CITY P.O. Box 12346/2024 Swift North Kansas City, MO 64116 816 / 474-6874 SERVING THE BANKING INDUSTRY SINCE 1970 For taster service on BANK CREDIT INSURANCE CALL THESE SPECIALISTS m anagem ent talent — m ore than ever! A sset/liability. This deserves con tinued intensified efforts. Make great er use of the micro-computer. L oan pricing. Relationship pricing seems to many smart bankers to be the better way to price. I ’m impressed with this quote from Dr. Bruce Adam son, CEO, First Community Bancorporation, Joplin, Missouri, and chair man of the ABA commercial lending division, in a speech he made before Robert Morris Associates May 19: “Our efforts are driven by the simple concept that if a bank somehow can manage to maintain some semblance of its net-interest margin, it really makes no sense at all to give hard-earned profits away through massive increases in provision for loan losses!” In summary, no bank can survive on deposit growth alone, without sub stantial loan volume or if it doesn’t offer competitive rates. As we increase our loan volume, we will fa c e an in creasing challenge in preserving the quality o f ou r loan portfolios. It is in this area that we will win or lose the battle to survive! What all this adds up to is that we intend to step on the credit accelerator and develop a better steering and con trol system at the same time. In my view, there is very little choice! • • Harold E. Ball • Carl W. Buttenschon John E. King • M ilton G. Scarbrough 1- 800- 527-5511 MANAGER O F LEN D IN G in growing East Texas bank. Must have commercial lending ex perience and knowledge of regulatory com pliance. Send resume to First National Bank of Jefferson, D raw er K, Jefferson, TX 75657. ® INDUSTRIAL LIFE INSURANCE COMPANY P.O. Box 220998, Dallas, Texas 75222 INVENTIONS W ANTED Inventions, ideas, new products wanted for presentation to industry and exhibition at national technology exposition. Call toll free 1-800-528-6050. Arizona, call 1-800-352-0458, extension 831 or write: IM I-M CB, 701 Smithfield, Pittsburgh, PA 15222. AG BANKING PERSONNEL E m ploye rs pay us to hire the best. O ur tw o ag banking p e rso n nel s p e cia lists d e vo te full e ffo rt to s e rv e b a n k s in n e e d of e x p e rie n c e d ag lending personnel. You pay us only when we produce. C onfidential. Guaranteed service, since 1968. Call without obliga tion today. Jeannie 515/263-9598 Masseria, IA 50853 54 https://fraser.stlouisfed.org Federal Reserve Bank of St. Louis a n n C 4 REERS, INC. _J THE ORIGINAL AGRICULTURAL RECRUITER Linda 515/394-5827 New Hampton, IA 50659 BankAm erica/Seafirst M erge To Form Largest Bank H C The largest interstate banking ac quisition in the nation’s history was completed last month when BankAmerica Corp., San Francisco, took over Seafirst Corp., Seattle. About 80% of Seafirst’s shareholders supported the acquisition, which in volved $250 million in cash and a pre ferred-stock offer from BankAmerica, which also agreed to inject $150 mil lion in new capital into the HC’s ailing bank, Seattle First-National, which has suffered severe loan losses in con nection with its dealings with failed Penn Square Bank, Oklahoma City. The combination of $119.7-billion BankAmerica with $9.6-billion Seafirst resulted in the nation’s largest bank HC, with total assets of more than $129 billion. Seafirst and its bank continue to operate under their original names. In d ex to A dvertisers • Advanced Planning Systems, Inc.......................... 10 Agricareers, Inc....................................................... 54 Arrow Business S ervices....................................... 4 Aurora Systems, Inc............................................... 24 Bancvest Brokerage S ervice................................. 35 Bank Board Letter ....................................... 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S/3 Computer Communications of America .............. 37 Continental Bank, Chicago................................... 2 Cummins-Alllson Corp............................................ 49 Dlebold, Inc............................................................. 55 Federal Land Bank, St. Louis ......................... S/17 First Alabama Bank, Montgomery ................... S/12 First Lease & Equipment Consulting Corp........... 39 First National Bank, Kansas City ....................... 27 First National Bank of Commerce, New Orleans 29 First Oklahoma Bancorp....................................... S /l Fourth National Bank & Trust Co., Wichita . . . S / l5 Frankllnton Financial Services ........................... 27 Hagan & Associates, Tom ................................... 54 Henry & Associates, Inc., Jack ........................... 3 Hutchinson National Bank & Trust Co., Hutchinson, Kan............................................. S/21 Industrial Life Insurance Co.................................. 54 J.B.A........................................................................ 13 Kansas State Bank & Trust Co., Wichita ........ S/20 Kldder-Peabody & Co., Inc................................... 6-7 Liberty National Bank & Trust Co., Oklahoma City 2 Mercantile Bancorporatlon, St. Louis ............... 31 Midland Bank & Trust Co., Memphis ................ S/7 St. Johns Bank & Trust Co., St. Johns, Mo. .. S/24 Sallie M a e .............................................................. 43 Security National Bank, Kansas City .............. S/22 Security Schools, Inc............................................. 51 Sendero Corp........................................................... 41 South Side National Bank, St. Louis .............. S/23 Stifel, Nicolaus & Co., Inc................................. S/19 Third National Bank, Nashville ......................... 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