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Making Home Affordable Program
Servicer Performance Report Through March 2010

Report Highlights

Inside:

Over 230,000 Homeowners Granted Permanent Modifications

Administration Housing Initiatives

2

• More than 230,000 total permanent modifications have been granted to homeowners, who are
guaranteed lower payments for five years.
• In addition, more than 108,000 permanent modifications have been approved by servicers and
are pending borrower acceptance.

Economic Indicators

3

HAMP Program Snapshot

4

• More than 1.1 million trial modifications have begun under the program.
• 57,000 new trial modifications were added in March, down from 72,000 in February, reflecting
servicers increasingly requiring upfront documentation from homeowners to comply with
pending HAMP policy requirements.
• Borrowers realize immediate relief with the first trial payment.
• More than 1.4 million homeowners have received offers for trial modifications.
• Of the 1 million borrowers in active modifications (trial and permanent), more than 227,000
borrowers are in permanent modifications.
• The lower monthly mortgage payments for homeowners in HAMP represent a cumulative
reduction of over $3 billion.

Waterfall of HAMP‐Eligible
Borrowers

5

Characteristics of Permanent
Modifications

6

Selected Outreach Measures

6

Servicer Activity

7

Servicers Making Progress on Trial Modification Decisions

HAMP Activity by State

8

HAMP Activity by Metropolitan
Area

9

Modifications by Investor Type

9

Over 1.1 Million Trial Modifications for Homeowners

• Over 60,000 trial modifications converted to permanent modifications in March, an increase of
almost 15% from the nearly 53,000 in February.

HAMP Is One Part of the Administration Initiatives to Promote
Housing and Financial Stability (see Page 2)

List of Non‐GSE Participants

10

1

Making Home Affordable Program
Servicer Performance Report Through March 2010

Overview of Administration Housing Stability Initiatives
Initiatives to Support Access to Affordable Mortgage
Credit and Housing
Lower Mortgage Rates and Access to Credit:
• Continued financial support to maintain affordable
mortgage rates through the Government-Sponsored
Enterprises (GSEs).
• Interest rates remain near historic lows. Every 1%
reduction in interest rate saves a new borrower a median of
$1,500 annually in mortgage payments.
• Access to sustainable mortgages through the Federal
Housing Administration (FHA).
• FHA Refinance options to help homeowners owing more
than their homes are worth.

State and Local Housing Initiatives:
• Access for Housing Finance Agencies to provide
mortgages to first-time homebuyers, refinance
opportunities for at-risk borrowers, and affordable rental
housing. Over 90 HFAs across 45 states are participating.

Tax Credits for Housing:

Initiatives to Prevent Avoidable Foreclosures and
Stabilize Neighborhoods
Making Home Affordable – Modifications:
• Offering up to 3-4 million homeowners assistance to help
prevent avoidable foreclosures through 2012.
• More than 1.1 million homeowners have started trial
modifications and over 1.4 million offers for trial
modifications have been extended to borrowers.
• Homeowners in permanent modifications have a median
payment reduction of over $500 per month. Homeowners in
trial and permanent modifications have had a reduction of
over $3 billion in monthly mortgage payments in aggregate.

Refinancing:
• Refinancing flexibilities and low mortgage rates have
allowed over 4 million borrowers with GSE mortgages to
refinance, saving an average of $150 per month and more
than $7.0 billion over the past year.

Neighborhood Stabilization and Community
Development Programs:

• Homebuyer credit to help hundreds of thousands of
American families buy new homes.

• Over $5 billion in Recovery Act support for the hardest hit
communities to help stabilize neighborhoods.

• Low-Income Housing Tax Credit (LIHTC) programs to
support affordable rental housing, with total funding of $5
billion.

• $2.1 billion HFA Innovation Fund for the Hardest Hit
Housing Markets to support innovative foreclosure
prevention efforts.

2

Making Home Affordable Program
Servicer Performance Report Through March 2010

Mortgage Rates

Housing Inventory
14
12

Conventional 30‐
year Fixed Rate

10

Months

Percent

20
18
16
14
12
10
8
6
4
2
0

8

Months' supply of existing
homes at the current sales pace

6
4

10‐year Treasury Rate

Months' supply of new homes
at the current sales pace

2
0
1999

1975 1978 1981 1984 1987 1990 1993 1996 1999 2002 2005 2008
Source: Federal Reserve.

Home Prices

1999

2005

2008

Source: National Association of Realtors.

New and Existing Home Sales

Index: Jan 2000 = 100

1,600
Case/Shiller
20‐city composite

1,400

7,000

Sales of existing homes
(right axis)

6,000

1,200

5,000

1,000

FHFA
purchase‐only
index

Loan Performance
National Home
Price Index

Thousands

230
210
190
170
150
130
110
90
70
50

2002

4,000

Sales of new
homes (left axis)

800

3,000

600

2,000

400

1,000

200
0

2002

2005

Sources: S&P/Case-Shiller Home Price Index; LP/Haver Analytics; FHFA.

Note: Shaded areas indicate recessions.

2008

1999

0

2002

2005

2008

Source: National Association of Realtors, Census Bureau.

3

Making Home Affordable Program
Servicer Performance Report Through March 2010

Home Affordable Modification Program (HAMP) Snapshot
Program Inception Through March 20101

HAMP Trials Started
(Cumulative, by Month)
1,400,000

Number of Trial Period Plan Offers
Extended to Borrowers (Cumulative) 2

1,436,802

1,166,925
1,109,588
1,028,887

1,200,000

1,000,000

All HAMP Trials Started Since Program
Inception

939,949
825,188

1,166,925

800,000

712,969

600,000

Trials Converted to Permanent
Modifications

554,293
419,163

230,801

400,000

274,116
155,108

200,000
1 As

reported by the HAMP system of record except where noted.
Survey data provided by servicers.

54,562

2 Source:

0
May and
Prior

Home Affordable Modification Program (HAMP) Snapshot
As of March 20101

Active Modifications (Trial and Permanent)

1,008,873

June

July

Aug.

Sept.

Oct.

Nov.

Dec.

Jan.

780,951

Active Permanent Modifications

227,922

Pending Permanent Modifications2

108,212

March

Source: All trial modifications started by month first payment posted; based on numbers reported by servicers to the HAMP
system of record.

Permanent Modifications Started
(Cumulative, by Month)
250,000

Active Trial Modifications

Feb.

230,801

200,000

170,207
150,000

117,302

Trial Modifications Canceled
Permanent Modifications Canceled3

155,173

100,000

66,938

2,879
50,000

31,424

1 As

reported by the HAMP system of record.
2 As reported by the top 21 servicers based on cap allocation; pending permanent modifications have been approved
by the servicer but have not yet been accepted by the borrower. While pending, modifications are reflected in the
count of active trials.
3 Includes 37 loans paid off.

Additional information on HAMP can be found on MakingHomeAffordable.gov
Borrowers may call the Homeowner’s HOPE Hotline at 1-888-995-HOPE (4673).

4,742

15,649

0
September
and Prior
Source: HAMP system of record.

October

November

December

January

February

March

4

Making Home Affordable Program
Servicer Performance Report Through March 2010

Waterfall of HAMP-Eligible Borrowers
Not all 60-day delinquent loans are eligible for HAMP. Other characteristics may preclude borrower eligibility. Based on the
estimates, of the 6.0 million borrowers who were 60 days delinquent in the 4th quarter of 2009, 1.7 million borrowers are eligible for
HAMP. As this represents a point-in-time snapshot of the delinquency population and estimated HAMP eligibility, we expect that
more borrowers will become eligible for HAMP from now through 2012.

7
6

Loans (Millions)

5

6.0

5.1
4.3

4

3.5

3

3.4
HAMPEligible 60+
Day
Delinquent
Loans (GSE
and SPA
Servicers)

2
1

HAMP
Estimated
Eligible 60+
Day
Delinquent
Borrowers

= Estimate

2.5

2.1

1.7

1.7

0
1st Lien, 60+ Days
Less: Non‐
Delinquent
Participating HAMP
Servicer

Less: FHA or VA

Less: Non‐Owner
Occupied at
Origination

Less: Jumbo Non‐ Less: DTI Less Than Less: Negative NPV
Less: Vacant
Conforming Loans
31%
Properties and
and Loans
Other Exclusions*
Originated After
1/1/2009

Estimated HAMP‐
Eligible Borrowers

•Other exclusions include: no longer owner-occupied; investor’s pooling and servicing agreement precludes modification; and manufactured housing loans with
titling/chattel issues that exclude them from HAMP.
Sources: Fannie Mae; monthly survey of participating servicers for February 28,2010. Total 60+ delinquent figure from 4th quarter 2009 MBA delinquency survey.
Excluded loans are as reported by servicers by survey who have signed a servicer participation agreement for HAMP.

5

Making Home Affordable Program
Servicer Performance Report Through March 2010

Predominant Hardship Reasons for Permanent Modifications

Modification Characteristics

• Lower monthly mortgage payments for borrowers in
active trial and permanent modifications represent a
cumulative reduction of more than $3 billion.

Loss of Income

• The median savings for borrowers in permanent
modifications is $512.39, or 36% of the median beforemodification payment.

1

59.1%

Excessive
Obligation

10.5%

Permanent Modifications by Modification Steps:
Interest Rate Reduction

100%

Term Extension

38.9%

Illness of Principal
Borrower

2.8%

0%
Principal Forbearance

27.6%

20%

40%

60%

80%

1 Includes borrowers who are employed but have faced a reduction in hours and/or wages as well as those who
have lost their jobs.
Note: Does not include 19.9% of permanent modifications reported as Other.

Select Median Characteristics of Permanent Modifications

Loan Characteristic
Front-End Debt-to-Income
Ratio1
Back-End Debt-to-Income
Ratio2
Median Monthly Payment3

Before
After
Modification Modification

Selected Outreach Measures

Median
Decrease

44.8%

31.0%

‐13.9 pct pts

77.5%

61.3%

‐14.4 pct pts

$1,428.46

$841.61

‐$512.39

4,077,912

Page views on MHA.gov (March 2010)

7,064,803

Page views on MHA.gov (cumulative)

73,545,446

Percentage to Goal of 3-4 Million Modification
Offers by 20122

1

Ratio of housing expenses (principal, interest, taxes, insurance and homeowners
association and/or condo fees) to monthly gross income.
2 Ratio of total monthly debt payments (including mortgage principal and interest, taxes,
insurance, homeowners association and/or condo fees, plus payments on installment
debts, junior liens, alimony, car lease payments and investment property payments) to
monthly gross income. Borrowers who have a back-end debt-to-income ratio of greater
than 55% are required to seek housing counseling under program guidelines.
3 Principal and interest payment.

Servicer Solicitation of Borrowers (cumulative
since program inception)1

36-48%

1

Source: survey data provided by servicers. Servicers are encouraged by HAMP to
solicit information from borrowers 60+ days delinquent, regardless of eligibility for a
HAMP modification.
2 In 2009, Treasury set a goal of offering help to 3-4 million borrowers through the
end of 2012, as measured by trial plan offers extended to borrowers.

6

Making Home Affordable Program
Servicer Performance Report Through March 2010

HAMP Modification Activity by Servicer

Servicer

American Home Mortgage
Servicing Inc
Aurora Loan Services, LLC
Bank of America, NA5

Estimated
Eligible 60+
Day
Delinquency1

Trial Plan
Offers
Extended2

All HAMP
Trials
Started3

Active Trial
Modifications3

Permanent
Modifications3

Pending
Permanent
Modifications4

Active Trials +
Permanents as
Share of Eligible
60+ Day
Delinquencies

121,342

18,214

15,001

10,740

4,194

7,397

12%

75,550

47,508

41,286

15,335

9,887

1,497

33%

1,085,894

388,043

289,351

250,658

32,900

38,074

26%

Active Modifications as a Share of Estimated
Eligible 60+ Day Delinquencies1
GMAC

5,277

1,667

1,389

635

736

528

26%

Bayview Loan Servicing, LLC

9,685

2,711

4,630

3,567

819

91

45%

J.P. Morgan Chase

Carrington Mortgage Services LLC

18,235

3,082

1,708

298

1,398

48

9%

CCO Mortgage

5,880

1,842

1,476

1,230

246

487

25%

CitiMortgage, Inc.

246,582

153,113

142,804

92,597

22,455

9,533

47%

GMAC Mortgage, Inc.

66,750

51,420

40,494

14,742

17,102

2,776

48%

Aurora

Green Tree Servicing LLC

12,336

6,795

5,129

3,628

556

1,470

34%

HomEq Servicing

40,568

4,879

2,116

1,311

713

1,117

5%

J.P. Morgan Chase Bank, NA6

431,341

247,530

186,769

129,992

31,460

17,894

37%

Litton Loan Servicing LP

105,593

36,430

30,169

19,734

5,469

878

24%

Ocwen

Nationstar Mortgage LLC

45,616

23,870

20,198

8,241

5,740

877

31%

Ocwen Financial Corporation, Inc.

61,949

21,767

17,720

5,771

11,060

2,764

27%

56,302

38,598

28,214

6,883

5,673

32%

21,731

17,562

10,979

743

853

26%

Saxon Mortgage Services, Inc.

68,028

43,164

38,584

15,973

8,721

4,061

36%

Select Portfolio Servicing

55,543

58,953

35,071

11,568

11,483

1,639

42%

US Bank NA
Wachovia Mortgage, FSB8
Wells Fargo Bank,

NA9

Other SPA servicers10
Other GSE

Total

Servicers11

34,160

11,890

9,157

4,817

4,191

1,393

26%

65,426

6,665

3,902

3,894

6

0

6%

378,480

225,610

165,217

114,918

30,014

9,162

38%

22,895

3,616

2,916

1,283

1,411

NA

12%

287,624

NA

55,678

3,398,612 1,436,802 1,166,925

1 Estimated

eligible 60+ day delinquent mortgages as reported by servicers as of
February 28, 2010, include conventional loans:
ƒ in foreclosure and bankruptcy.
ƒ with a current unpaid principal balance less than $729,750 on a one-unit
property, $934,200 on a two-unit property, $1,129,250 on a three-unit property
and $1,403,400 on a four-unit property.
ƒ on a property that was owner-occupied at origination.
ƒ originated prior to January 1, 2009.
Estimated eligible 60+ day delinquent loans excludes:
ƒ FHA and VA loans.
ƒ loans that are current or less than 60 days delinquent, which may be eligible for
HAMP if a borrower is in imminent default.
For servicers enrolling after January 1, 2010 that did not participate in the 60+ day
delinquency survey, the delinquency count is from the servicer registration form.
2 As reported in the weekly servicer survey through April 1, 2010.
3 Active trial and permanent modifications as reported into the HAMP system of record

30,826

19,735

NA

18%

780,951

227,922

108,212

30%

by servicers.
As reported by servicers. Pending permanent modifications have been approved by
the servicer but have not yet been accepted by the borrower. While pending,
modifications are reflected in the count of active trials. This metric will be reported
through March 2010.
5 Bank of America, NA includes Bank of America, NA, BAC Home Loans Servicing LP,
Home Loan Services and Wilshire Credit Corporation.
6 J.P. Morgan Chase Bank, NA includes EMC Mortgage Corporation.
7 Formerly National City Bank.
8 Wachovia Mortgage, FSB consists of Pick-a-Payment loans.
9 Wells Fargo Bank, NA includes a portion of the loans previously included in
Wachovia Mortgage, FSB.
10 Other SPA servicers are entities with less than 5,000 estimated eligible 60+ day
delinquencies that have signed participation agreements with Treasury and Fannie
Mae. A full list of participating servicers is in the Appendix.
11 Includes servicers of loans owned or guaranteed by Fannie Mae and Freddie Mac.
4

38%
37%
36%
34%
33%

OneWest
Nationstar

44,303

42%

Saxon
Green Tree

109,555

45%

Select Portfolio

Bank United

PNC Mortgage7

47%

Bayview

Wells Fargo

OneWest Bank

48%

CitiMortgage

32%
31%
27%

PNC Mortgage

26%

US Bank

26%

Bank of America

26%

Bank United

26%

CCO

Active Modifications In:

25%

Litton

January

24%

American Home

February

12%

Carrington

9%

Wachovia

March

6%

HomEq

5%
0%

10%

20%

30%

40%

50%

60%

70%

80%

90% 100%

% of Eligible 60+ Day Loans
Note: Includes active trial and permanent modifications. Servicer combinations are the
same as the table at left.
Modifications through January as share of 60+ day delinquencies on December 31, 2009.
Modifications through February as share of 60+ day delinquencies on January 31, 2010.
Modifications through March as share of 60+ delinquencies on February 28, 2010.

7

Making Home Affordable Program
Servicer Performance Report Through March 2010

HAMP Activity by State

HAMP Activity by State

State
AK

Active
Trials
450

Permanent
Modifications
102

State
MT

Active
Trials
1,090

Permanent
Modifications
260

Total
552

Total
1,350

AL

5,531

1,428

6,959

NC

16,457

4,677

21,134

AR

2,245

603

2,848

ND

205

43

248

AZ

37,269

12,722

49,991

NE

1,229

346

1,575

CA

159,780

47,933

207,713

NH

3,379

1,147

4,526

CO

10,929

3,422

14,351

NJ

26,154

7,458

33,612

CT

9,982

2,948

12,930

NM

2,907

758

3,665

DC

1,501

372

1,873

NV

20,661

6,400

27,061

DE

2,533

801

3,334

NY

37,449

8,380

45,829

FL

95,400

28,286

123,686

OH

17,042

5,134

22,176

GA

31,433

8,668

40,101

OK

2,522

560

3,082

HI

2,876

837

3,713

OR

8,955

2,678

11,633

IA

2,575

619

3,194

PA

18,038

4,792

22,830

ID

3,172

944

4,116

RI

3,558

1,216

4,774

IL

41,441

11,773

53,214

SC

8,390

2,327

10,717

IN

8,430

2,373

10,803

SD

398

85

483

KS

2,434

602

3,036

TN

8,697

2,561

11,258

KY

3,384

919

4,303

TX

27,646

5,433

33,079

LA

4,777

1,108

5,885

UT

6,803

2,149

8,952

MA

17,689

5,635

23,324

VA

19,152

6,190

25,342

MD

25,429

7,868

33,297

VT

552

195

747

ME

2,009

711

2,720

WA

15,387

4,676

20,063

MI

25,808

7,906

33,714

WI

7,720

2,347

10,067

MN

13,852

4,948

18,800

WV

1,316

373

1,689

MO

9,704

2,623

12,327

WY

403

137

540

MS

3,053

899

3,952

Other*

1,155

550

1,705

HAMP Modifications
Note: Includes active trial and
permanent modifications from the
official HAMP system of record.

5,000 and lower

20,001 – 35,000

5,001 – 10,000

35,001 and higher

10,001 – 20,000

Mortgage Delinquency Rates by State

60+ Day Delinquency Rate

* Includes Guam, Puerto Rico and the U.S. Virgin Islands.

Source: Mortgage Bankers
Association. Data is latest
available and is as of 4th
Quarter 2009.

5.0% and lower

10.01% - 15.0%

20.01%

5.01% - 10.0%

15.01% - 20.0%

and higher

8

Making Home Affordable Program
Servicer Performance Report Through March 2010

15 Metropolitan Areas With Highest HAMP Activity

Metropolitan Statistical Area
New York-Northern New JerseyLong Island, NY-NJ-PA
Los Angeles-Long Beach-Santa
Ana, CA
Chicago-Naperville-Joliet,
IL-IN-WI
Riverside-San Bernardino-Ontario,
CA
Miami-Fort Lauderdale-Pompano
Beach, FL

Active
Trials
49,457

Total
Permanent
HAMP
Modifications Activity
12,247

61,704

HAMP Modifications by Investor Type (20 Largest Servicers)
% of All
HAMP
Activity
6.1%

Bank of America,

GSE

NA1
2

47,255

12,887

60,142

6.0%

39,914

11,333

51,247

5.1%

35,559

11,992

47,551

4.7%

36,856

10,206

47,062

4.7%

Phoenix-Mesa-Scottsdale, AZ

30,523

10,533

41,056

4.1%

Washington-Arlington-Alexandria,
DC-VA-MD-WV

26,811

8,282

35,093

3.5%

Atlanta-Sandy Springs-Marietta, GA

25,382

7,041

32,423

3.2%

Las Vegas-Paradise, NV

17,236

5,200

22,436

2.2%

Detroit-Warren-Livonia, MI

16,337

4,637

20,974

2.1%

Orlando-Kissimmee, FL

15,287

4,723

20,010

2.0%

13,802

3,839

17,641

1.7%

12,490

4,024

16,514

1.6%

12,031

3,653

15,684

1.6%

11,653

3,882

15,535

1.5%

Philadelphia-Camden-Wilmington,
PA-NJ-DE-MD
Boston-Cambridge-Quincy,
MA-NH
Tampa-St. Petersburg-Clearwater,
FL
Sacramento-Arden-ArcadeRoseville, CA

Servicer

A complete list of HAMP activity for all MSAs is available at
http://makinghomeaffordable.gov/docs/MSA%20Data%20March.pdf

Wells Fargo Bank, NA
JP Morgan Chase NA3
CitiMortgage, Inc.
OneWest Bank
GMAC Mortgage, Inc.
Aurora Loan Services, LLC
Litton Loan Servicing LP
Saxon Mortgage Services Inc.
Select Portfolio Servicing
Ocwen Financial Corporation, Inc.
American Home Mortgage
Servicing Inc
Nationstar Mortgage LLC
PNC Mortgage4
US Bank NA
Bayview Loan Servicing, LLC
Green Tree Servicing LLC
Wachovia Mortgage, FSB5
HomEq Servicing
Carrington Mortgage Services LLC
Remainder of HAMP Servicers
Total

Private Portfolio

Total

181,003

88,367

14,188

283,558

104,426
75,013
78,658
18,186
18,888
14,187
2,007
1,667

35,110
63,949
7,716
14,508
12,956
10,730
23,196
22,312

5,396
22,490
28,678
2,403
0
305
0
715

144,932
161,452
115,052
35,097
31,844
25,222
25,203
24,694

553

19,761

2,737

23,051

4,656

12,108

67

16,831

989

13,945

0

14,934

10,194
10,424
6,539
1
3,914
93
0
0
52,688
584,086

3,769
113
26
4,355
260
220
1,985
1,696
73
337,155

18
1,185
2,443
30
10
3,587
39
0
3,341
87,632

13,981
11,722
9,008
4,386
4,184
3,900
2,024
1,696
56,102
1,008,873

1 Bank

of America, NA includes Bank of America, NA, BAC Home Loans Servicing LP, Home Loans Services and
Wilshire Credit Corporation.
2 Wells Fargo Bank, NA includes a portion of the loans previously included in Wachovia Mortgage, FSB.
3 J.P. Morgan Chase Bank, NA includes EMC Mortgage Corporation.
4 Formerly National City Bank.
5 Wachovia Mortgage, FSB consists of Wachovia Mortgage FSB Pick-a-Payment loans.

Note: Figures reflect active trials and permanent modifications.

9

Making Home Affordable Program
Servicer Performance Report Through March 2010

Appendix: Non-GSE Participants in HAMP
Allstate Mortgage Loans & Investments, Inc.
American Eagle Federal Credit Union
American Home Mortgage Servicing, Inc
AMS Servicing, LLC
Aurora Loan Services, LLC
Bank of America, N.A.1
Bank United
Bay Federal Credit Union
Bay Gulf Credit Union
Bayview Loan Servicing, LLC
Carrington Mortgage Services, LLC
CCO Mortgage
Central Florida Educators Federal Credit Union
Central Jersey Federal Credit Union
Chase Home Finance, LLC
CitiMortgage, Inc.
Citizens 1st National Bank
Citizens First Wholesale Mortgage Company
Community Bank & Trust Company
CUC Mortgage Corporation
Digital Federal Credit Union
DuPage Credit Union
Eaton National Bank & Trust Co
Farmers State Bank
Fidelity Homestead Savings Bank
First Bank
First Federal Savings and Loan
First Federal Savings and Loan Assn. of Lakewood
First Keystone Bank
First National Bank of Grant Park
Franklin Credit Management Corporation
Fresno County Federal Credit Union
Glass City Federal Credit Union
Glenview State Bank
GMAC Mortgage, Inc.
Golden Plains Credit Union
Grafton Suburban Credit Union

Great Lakes Credit Union
Greater Nevada Mortgage Services
Green Tree Servicing LLC
Harleysville National Bank & Trust Company
Hartford Savings Bank
Hillsdale County National Bank
Home Financing Center, Inc
HomEq Servicing
HomeStar Bank & Financial Services
Horicon Bank
Horizon Bank, NA
Iberiabank
IBM Southeast Employees' Federal Credit Union
IC Federal Credit Union
Idaho Housing and Finance Association
iServe Residential Lending LLC
iServe Servicing Inc.
J.P.Morgan Chase Bank, NA2
Lake City Bank
Lake National Bank
Litton Loan Servicing
Los Alamos National Bank
Marix Servicing, LLC
Members Mortgage Company, Inc
Metropolitan National Bank
Mission Federal Credit Union
MorEquity, Inc.
Mortgage Center, LLC
Mortgage Clearing Corporation
National City Bank
Nationstar Mortgage LLC
Navy Federal Credit Union
Oakland Municipal Credit Union
Ocwen Financial Corporation, Inc.
OneWest Bank
ORNL Federal Credit Union
Park View Federal Savings Bank

PennyMac Loan Services, LLC
PNC Bank, National Association
Purdue Employees Federal Credit Union
QLending, Inc.
Quantum Servicing Corporation
Residential Credit Solutions
RG Mortgage Corporation
Roebling Bank
RoundPoint Mortgage Servicing Corporation
Saxon Mortgage Services, Inc.
Schools Financial Credit Union
SEFCU
Select Portfolio Servicing
Servis One Inc., dba BSI Financial Services, Inc.
ShoreBank
Silver State Schools Credit Union
Sound Community Bank
Specialized Loan Servicing, LLC
Spirit of Alaska Federal Credit Union
Stanford Federal Credit Union
Sterling Savings Bank
Technology Credit Union
Tempe Schools Credit Union
The Bryn Mawr Trust Co.
The Golden 1 Credit Union
U.S. Bank National Association
United Bank of Georgia
United Bank Mortgage Corporation
Urban Trust Bank
Vantium Capital, Inc.
Verity Credit Union
Vist Financial Corp.
Wells Fargo Bank, NA3
Wescom Central Credit Union
Yadkin Valley Bank

1

Bank of America, NA includes Bank of America, NA, BAC Home Loans Servicing
LP, Home Loan Services and Wilshire Credit Corporation.
2 J.P. Morgan Chase Bank, NA includes EMC Mortgage Corporation.
3 Wells Fargo Bank, NA includes Wachovia Mortgage FSB and Wachovia Bank NA.

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