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Making Home Affordable Program
Servicer Performance Report Through January 2010

Report Highlights

Inside:

Number of Permanent Modifications Nearly Doubles Over
Previous Month

Administration Housing Initiatives

2

Economic Indicators

3

HAMP Program Snapshot

4

Waterfall of HAMP‐Eligible 
Borrowers

5

Characteristics of Permanent 
Modifications

6

Servicer Activity

7

HAMP Activity by State

8

HAMP Activity by Metropolitan 
Area

9

Modifications by Investor Type

9

• In addition to the 116,000 permanent modifications, an additional 76,000 permanent
modifications have been approved by servicers and are pending borrower
acceptance.
• The median savings to borrowers in permanent modifications is more than $500 each
month.

Over One Million Borrowers Have Had the Opportunity to Modify
Mortgages
• Nearly 1.3 million homeowners have received offers for trial modifications.
• More than 940,000 borrowers are in active modifications; 116,000 of those are
permanent modifications.
• These homeowners’ lower monthly mortgage payments represent a cumulative
savings of $2.2 billion.
• New streamlined documentation requirements will make it easier for borrowers
to apply for a HAMP modification and receive permanent relief.

Permanent Modifications Are Helping Borrowers Who Have
Experienced a Loss of Income
• The majority of permanent modifications – 57.4% – are helping people who are
coping with unemployment or who have seen a reduction in hours or wages.

List of Non‐GSE Participants

10

National Participation by Mortgage Lenders and Coverage of
Outstanding Mortgage Debt Is Extensive
• 110 servicers have signed servicer participation agreements to modify loans under
HAMP, and new servicers continue to join the program each week. In addition,
approximately 2,300 lenders service loans owned or guaranteed by Fannie Mae or
Freddie Mac; these GSE loans are automatically eligible for HAMP.
• Approximately 89% of eligible mortgage debt outstanding is covered by HAMP
participating servicers.

1

Making Home Affordable Program
Servicer Performance Report Through January 2010

Overview of Administration Housing  Stability Initiatives
Initiatives to Support Access to Affordable Mortgage 
Credit and Housing
Lower Mortgage Rates and Access to Credit:
• Continued financial support to maintain affordable
mortgage rates through the Government Sponsored
Enterprises (GSEs)
• Interest rates down a full percentage point over the past
year. Every 1% reduction in interest rate saves a new
borrower a median of $1500 annually in mortgage
payments.
• Access to sustainable mortgages through the Federal
Housing Administration (FHA).
State and Local Housing Initiatives:
• Access for Housing Finance Agencies to provide
mortgages to first-time homebuyers, refinance
opportunities for at-risk borrowers, and affordable rental
housing.
Tax Credits for Housing:
• Homebuyer credit to help homebuyers buy new homes.
• Low-Income Housing Tax Credit (LIHTC) programs to
support affordable rental housing.

Initiatives to Prevent Avoidable Foreclosures and 
Stabilize Neighborhoods
Making Home Affordable – Modifications:
• Goal of offering 3-4 million homeowners lower mortgage
payments through a modification through 2012.
• Over 1 million homeowners have started trial
modifications and nearly 1.3 million offers for trial
modifications have been extended to borrowers.
• Homeowners in permanent modifications are saving a
median of over $500 per month on mortgage payments.
In aggregate, homeowners have saved over $2.2 billion
through trial and permanent modifications.
Making Home Affordable – Refinancing:
• Refinancing flexibility and low mortgage rates, which
have allowed over 4 million borrowers to refinance,
saving an estimated $150 per month on average and
more than $6.8 billion in total over the first year.
Neighborhood Stabilization and Community
Development Programs:
• Support for the hardest hit communities to help stabilize
neighborhoods.

2

Making Home Affordable Program
Servicer Performance Report Through January 2010

Mortgage Rates

Housing Inventory
14
12

Conventional 30‐
year Fixed Rate

10

Months

Percent

20
18
16
14
12
10
8
6
4
2
0

8

Months' supply of existing 
homes at the current sales pace

6
4

10‐year Treasury Rate

Months' supply of new homes 
at the current sales pace

2
0
1999

1975 1978 1981 1984 1987 1990 1993 1996 1999 2002 2005 2008
Source: Federal Reserve.

Home Prices

1999

2005

2008

Source: National Association of Realtors.

New and Existing Home Sales

Index: Jan 2000 = 100

1,600
Case/Shiller
20‐city composite

1,400

7,000

Sales of existing homes 
(right axis)

6,000

1,200

5,000

1,000

FHFA 
purchase‐only 
index

Loan Performance 
National Home 
Price Index

Thousands

230
210
190
170
150
130
110
90
70
50

2002

4,000

Sales of new 
homes (left axis) 

800

3,000

600

2,000

400

1,000

200
0

2002

2005

Sources: S&P/Case-Shiller Home Price Index; LP/Haver Analytics; FHFA.

Note: Shaded areas indicate recessions.

2008

1999

0

2002

2005

2008

Source: National Association of Realtors, Census Bureau.

3

Making Home Affordable Program
Servicer Performance Report Through January 2010

HAMP Trials Started
(Cumulative, by Month)

Home Affordable Modification Program (HAMP)
Snapshot through January 20101

1,200,000

Number of Trial Period Plan Offers
Extended to Borrowers (Cumulative) 2

1,269,937

1,008,216
927,739

1,000,000

818,201
800,000

708,120

All HAMP Trials Started Since Program
Inception

1,008,216

600,000

550,970
416,471

All Active Modifications (Trial and
Permanent)
Active Trial Modifications

400,000

946,735

271,765
153,710

200,000

53,791

830,438

0
May and
Prior

Trial Modifications Canceled
All Permanent Modifications Started

60,476
117,302

June

July

August

September October

November December

January

Source: All trial modifications started by month first payment posted; based on numbers reported by servicers to the HAMP system of record.

Active Permanent Modifications
140,000

Permanent Modifications Canceled

1,005

116,297

120,000

100,000

Active Permanent Modifications

116,297

1 As

reported by the HAMP system of record except where noted.
2 Source: Survey data provided by servicers.

80,000

66,465

60,000

31,382

40,000

Additional information on HAMP can be found on MakingHomeAffordable.gov
or by calling the Homeowner’s HOPE Hotline at 1-888-995-HOPE (4673).

20,000

1,711

5,181

0
September and
Prior
Source: HAMP system of record.

October

November

December

January

4

Making Home Affordable Program
Servicer Performance Report Through January 2010

Waterfall of HAMP-Eligible Borrowers
Not all 60-day delinquent loans are eligible for HAMP. Other characteristics may preclude borrower eligibility. Based on the
estimates, of the 5.6 million borrowers who are currently 60 days delinquent , 1.7 million borrowers are eligible for HAMP. As this
represents a point-in-time snapshot of the delinquency population and estimated HAMP eligibility, we expect that more borrowers
will become eligible for HAMP from now through 2012.

6
5

5.6

5.0
4.3

Loans (Millions)

4

3.5

3

HAMPEligible 60+
Day Loans
(SPA
Servicers)

2

HAMP
Estimated
Eligible 60+
Day Loans

3.4
2.5

1.7

2.1
1.7

1

= Estimate
0
1st Lien, 60+ Days 
Less: Non‐
Delinquent
Participating HAMP 
Servicer

Less: FHA or VA

Less: Non‐Owner 
Occupied at 
Origination

Less: Jumbo Non‐ Less: DTI Less Than  Less: Negative NPV
Less: Vacant 
Conforming Loans 
31%
Properties and 
and Loans 
Other Exclusions*
Originated After 
1/1/2009

Estimated HAMP‐
Eligible 

•Other exclusions include: no longer owner-occupied; investor’s pooling and servicing agreement precludes modification; and manufactured housing loans with
titling/chattel issues that exclude them from HAMP.
Sources: Fannie Mae; monthly survey of participating servicers for December 31, 2009. Total 60+ figure from 3rd quarter MBA delinquency survey, Q3 2009.
Excluded loans are as reported by servicers by survey who have signed a servicer participation agreement for HAMP.

5

Making Home Affordable Program
Servicer Performance Report Through January 2010

Predominant Hardship Reasons for Permanent Modifications

Modification Characteristics

• Borrowers in active trial and permanent modifications
have saved more than $2.2 billion through HAMP
modifications.

Loss of Income

1

57.4%

• Loss of income is the primary borrower hardship for
borrowers in permanent modifications.
Excessive 
Obligation

Permanent Modifications by Modification Steps:
Interest Rate Reduction

10.7%

100%

Term Extension

41.7%

Principal Forbearance

Illness of Principal 
Borrower

27.4%

2.7%

0%

20%

40%

60%

80%

1 Includes borrowers who are employed but have faced a reduction in hours and/or wages as well as those who
have lost their jobs.
Note: Does not include 21.0% of permanent modifications reported as Other.

Select Median Characteristics of Permanent Modifications
Before
Modification

After
Modification

Median
Decrease

Front-End Debt-to-Income Ratio1

45.1%

31.0%

‐14.2 pct pts

Back-End Debt-to-Income Ratio2

76.1%

59.7%

‐14.7 pct pts

$1,431.30

$835.33

‐$521.85

Loan Characteristic

Median Monthly Payment
1

Ratio of housing expenses (principal, interest, taxes, insurance and homeowners association and/or condo fees) to
monthly gross income.
2 Ratio of total monthly debt payments (including mortgage principal and interest, taxes, insurance, homeowners
association and/or condo fees, plus payments on installment debts, junior liens, alimony, car lease payments and
investment property payments) to monthly gross income. Borrowers who have a back-end debt-to-income ratio of greater
than 55% are required to seek housing counseling under program guidelines.

6

Making Home Affordable Program
Servicer Performance Report Through January 2010

HAMP Modification Activity by Servicer

Servicer

American Home Mortgage Servicing
Inc
Aurora Loan Services, LLC

Estimated
Eligible 60+
Day
Delinquency1

Trial Plan
Offers
Extended2

All HAMP
Trials
Started3

Active Trial
Modifications3

Permanent
Modifications3

Pending
Permanent
Modifications4

Active Trials +
Permanents as
Share of Eligible
60+ Day
Delinquencies

127,521

15,137

12,142

11,764

333

2,171

9%

77,985

43,666

38,187

21,299

6,554

2,236

Active Modifications as a Share of Estimated
Eligible 60+ Day Delinquencies

36%

CitiMortgage

50%

GMAC

50%

Saxon

1,066,025

329,745

237,766

221,395

12,761

13,701

22%

Bank United

5,287

1,211

944

816

128

629

18%

J.P. Morgan Chase

Bayview Loan Servicing, LLC

10,413

4,603

3,960

3,564

249

48

48%

Select Portfolio

37%

Bank of America, NA5

Carrington Mortgage Services LLC

18,823

2,781

1,511

693

811

33

8%

CCO Mortgage

5,387

1,169

1,132

1,103

29

311

21%

246,038

148,200

130,817

111,247

10,929

7,299

50%

9,527

76

8

8

0

NA

40%
38%

Wells Fargo

0%

CitiMortgage, Inc.
Franklin Credit Management Corp.

38%

Bayview

37%

Aurora

GMAC Mortgage, Inc.

65,751

45,880

34,486

21,330

11,494

1,352

50%

Green Tree Servicing LLC

11,250

5,604

4,055

3,728

227

389

35%

PNC Mortgage

HomEq Servicing

41,513

3,250

2,020

1,333

596

16

36%

Green Tree

5%

J.P. Morgan Chase Bank, NA6

432,416

222,192

170,028

150,902

11,581

17,959

38%

Litton Loan Servicing LP

110,795

30,114

22,782

18,454

2,568

942

19%

Nationstar Mortgage LLC

49,556

24,399

17,427

12,953

2,271

696

31%

Ocwen Financial Corporation, Inc.

65,608

18,938

14,217

7,032

6,930

4,836

35%
32%

Nationstar

31%

21%

US Bank

27%

OneWest

OneWest Bank

112,200

48,548

30,509

24,741

3,087

5,848

25%

PNC Mortgage7

41,365

20,472

15,523

13,141

77

832

32%

CCO

Saxon Mortgage Services, Inc.

71,429

40,375

36,964

28,685

5,312

4,989

25%

Bank of America

48%

Select Portfolio Servicing

62,041

50,149

31,630

17,915

6,761

1,402

40%

US Bank NA

29,393

10,626

7,799

6,673

1,126

2,366

27%

Wachovia Mortgage, FSB8

86,461

11,418

2,834

2,443

330

873

3%

Wells Fargo Bank, NA

357,483

188,749

144,904

119,476

17,652

7,554

22%
21%

Ocwen

21%

38%

Other SPA

servicers9

Other GSE Servicers10
Total

22,981

2,635

1,921

1,131

750

NA

8%

277,253

NA

44,650

28,612

13,741

NA

15%
28%

3,404,501

1,269,937

1,008,216

830,438

116,297

76,482

Litton

19%

Bank United

9%

Carrington

eligible 60+ day delinquent mortgages as reported by servicers as
of December 31, 2009 include conventional loans:
in foreclosure and bankruptcy.
with a current unpaid principal balance less than $729,750 on a one-unit
property, $934,200 on a two-unit property, $1,129,250 on a three-unit
property and $1,403,400 on a four-unit property.
on a property that was owner-occupied at origination.
originated prior to January 1, 2009.
Estimated eligible 60+ day delinquent loans excludes:
FHA and VA loans.
loans that are current or less than 60 days delinquent, which may be
eligible for HAMP if a borrower is in imminent default.
For servicers enrolling after December 1 that did not participate in the 60+ day
delinquency survey, the delinquency count is from the servicer registration
form.

January

5%

2

As reported in the weekly servicer survey through January 28, 2010.
3 Active trial and permanent modifications as reported into the HAMP system
of record by servicers.
4 As reported by servicers. Pending permanent modifications have been
approved by the servicer but have not yet been accepted by the borrower.
While pending, modifications are reflected in the count of active trials.
5 Bank of America, NA includes Bank of America, NA, BAC Home Loans
Servicing LP, Home Loan Services and Wilshire Credit Corporation.
6 J.P. Morgan Chase Bank, NA includes EMC Mortgage Corporation.
7 Formerly National City Bank.
8 Wachovia Mortgage FSB includes Wachovia Bank NA.
9 Other SPA servicers are entities with less than 5,000 estimated eligible 60+
day delinquencies that have signed participation agreements with Treasury
and Fannie Mae. A full list of participating servicers is in the Appendix.
10 Includes servicers of loans owned or guaranteed by Fannie Mae and
Freddie Mac.

December

8%

HomEq
1 Estimated

November

18%

American Home

Wachovia

3%
0%

10%

20%

30%

40%

50%

60%

% of Eligible 60+ Day Loans in Active Trial
Note: Includes active trial and permanent modifications. Servicer combinations
are the same as the table at left.
November trials as a share of 60+ day delinquencies on October 31, 2009.
December trials as a share of 60+ day delinquencies on November 30, 2009.
January trials as a share of 60+ day delinquencies on December 31, 2009.

7

Making Home Affordable Program
Servicer Performance Report Through January 2010

HAMP Activity by State
State
AK 
AL

HAMP Activity by State

Active
Trials
483

Permanent
Modifications
56

State
MT 

Active
Trials
1,140

Permanent
Modifications
138

Total
539

Total
1,278

5,907

723

6,630

NC

17,531

2,510

20,041

AR 

2,355

337

2,692

ND

215

22

237

AZ 

40,438

7,000

47,438

NE

1,367

186

1,553

CA 

167,399

24,242

191,641

NH 

3,620

612

4,232

CO 

11,708

1,797

13,505

NJ 

27,905

3,710

31,615

CT 

10,655

1,465

12,120

NM 

3,012

390

3,402

DC 

1,538

191

1,729

NV 

21,568

3,484

25,052

DE

2,667

428

3,095

NY 

38,706

3,777

42,483

HAMP Modifications

FL 

101,971

14,598

116,569

OH 

18,451

2,529

20,980

5,000 and lower

GA 

33,059

4,508

37,567

OK 

2,713

298

3,011

HI 

2,891

436

3,327

OR 

9,416

1,469

10,885

IA 

2,743

322

3,065

PA 

19,494

2,416

21,910

ID 

3,335

508

3,843

RI 

3,845

599

4,444

IL 

44,281

5,592

49,873

SC 

9,178

1,209

9,255

1,216

10,471

SD 

405

43

448

KS 

2,599

325

2,924

TN 

9,452

1,338

10,790

KY 

3,647

453

4,100

TX 

29,351

2,481

31,832

LA 

5,309

516

5,825

UT 

7,029

1,105

8,134

MA 

18,647

2,788

21,435

VA 

20,542

3,377

23,919

MD 

27,183

4,003

31,186

VT 

598

93

691

ME 

2,201

337

2,538

WA 

16,255

2,580

18,835

MI 

28,062

3,938

32,000

WI 

8,344

1,243

9,587

MN 

15,359

2,584

17,943

WV 

1,466

199

1,665

MO 

10,573

1,234

11,807

WY

440

73

513

MS 

3,413

474

3,887

Other*  

717

345

1,062

10,001 – 20,000

10,387

IN 

5,001 – 10,000
Note: Includes active trial and
permanent modifications from the
official HAMP system of record.

20,001 – 35,000
35,001 and higher

Mortgage Delinquency Rates by State

60+ Day Delinquency Rate
5.0% and lower

Source: Mortgage Bankers Association. Data is
latest available and is as of 3rd Quarter 2009.

10.01% - 12.5%

5.01% - 10.0%

* Includes Guam, Puerto Rico and the U.S. Virgin Islands.

12.51% and higher

8

Making Home Affordable Program
Servicer Performance Report Through January 2010

15 Metropolitan Areas With Highest HAMP Activity

Metropolitan Statistical Area

New York‐Northern New Jersey‐
Long Island, NY‐NJ‐PA
Los Angeles‐Long Beach‐Santa Ana, 
CA
Chicago‐Naperville‐Joliet, 
IL‐IN‐WI
Miami‐Fort Lauderdale‐Pompano
Beach, FL
Riverside‐San Bernardino‐Ontario, 
CA

Active
Trials

Total
Permanent
HAMP
Modifications Activity

HAMP Modifications by Investor Type (20 Largest Servicers)
% of All
HAMP
Activity

51,613

5,743

57,356

6.1%

48,778

6,383

55,161

5.8%

42,683

5,381

48,064

5.1%

39,356

5,143

44,499

4.7%

38,040

6,139

44,179

4.7%

Phoenix‐Mesa‐Scottsdale, AZ

33,157

5,834

38,991

4.1%

Washington‐Arlington‐Alexandria, 
DC‐VA‐MD‐WV

28,520

4,330

32,850

3.5%

Atlanta‐Sandy Springs‐Marietta, GA 26,593

3,692

30,285

3.2%

Las Vegas‐Paradise, NV

18,000

2,757

20,757

2.2%

Detroit‐Warren‐Livonia, MI

17,580

2,274

19,854

2.1%

Orlando‐Kissimmee, FL 

16,265

2,468

18,733

2.0%

14,807

1,961

16,768

1.8%

13,147

2,014

15,161

1.6%

12,752

1,943

14,695

1.6%

12,517

2,123

14,640

1.5%

Philadelphia‐Camden‐Wilmington, 
PA‐NJ‐DE‐MD 
Boston‐Cambridge‐Quincy, 
MA‐NH 
Tampa‐St. Petersburg‐Clearwater, 
FL 
Minneapolis‐St. Paul‐Bloomington, 
MN‐WI

Servicer

GSE

Private Portfolio

Total

Bank of America, NA1 
JP Morgan Chase NA2
Wells Fargo Bank, NA 
CitiMortgage, Inc. 
Saxon Mortgage Services Inc. 
GMAC Mortgage, Inc. 
Aurora Loan Services, LLC 
OneWest Bank 
Select Portfolio Servicing 
Litton Loan Servicing LP 
Nationstar Mortgage LLC  
Ocwen Financial Corporation, Inc.  
PNC Mortgage3
American Home Mortgage 
Servicing Inc 
US Bank NA
Green Tree Servicing LLC  
Bayview Loan Servicing, LLC 
Wachovia Mortgage, FSB4
HomEq
Carrington Mortgage Services LLC  
Remainder of HAMP Servicers
Total  

149,464
74,390
100,361
80,917
1,264
18,085
16,087
15,580
567
2,369
10,248
3,066
11,765

73,282
65,579
31,497
7,967
32,403
14,739
11,437
10,514
21,219
18,653
4,870
10,857
19

11,410
22,514
5,270
33,292
330
0
329
1,734
2,890
0
106
39
1,434

234,156
162,483
137,128
122,176
33,997
32,824
27,853
27,828
24,676
21,022
15,224
13,962
13,218

816
6,107
3,756
1
1,500
0
0
44,040
540,383

11,281
0
9
1,683
190
9
3,772
40
132
1,141
1,898
31
1,504
0
29
2,249
321,851 84,501

12,097
7,799
3,955
3,813
2,773
1,929
1,504
46,318
946,735

1 Bank

of America, NA includes Bank of America, NA, BAC Home Loans Servicing LP, Home Loans Services and
Wilshire Credit Corporation.
2 J.P. Morgan Chase Bank, NA includes EMC Mortgage Corporation.
3 Formerly National City Bank.
4 Wachovia Mortgage FSB includes Wachovia Bank NA.

Note: Figures reflect active trials and permanent modifications.

A complete list of HAMP activity for all MSAs is available at
http://www.financialstability.gov/docs/MSA%20Data%20Jan%202010.pdf

9

Making Home Affordable Program
Servicer Performance Report Through January 2010

Appendix: Non-GSE Participants in HAMP
Allstate Mortgage Loans & Investments, Inc.
American Eagle Federal Credit Union
American Home Mortgage Servicing, Inc
AMS Servicing, LLC
Aurora Loan Services, LLC
Bank of America, N.A.1
Bank United
Bay Federal Credit Union
Bay Gulf Credit Union
Bayview Loan Servicing, LLC
Carrington Mortgage Services, LLC
CCO Mortgage
Central Florida Educators Federal Credit Union
Central Jersey Federal Credit Union
Chase Home Finance, LLC
CitiMortgage, Inc.
Citizens 1st National Bank
Citizens First Wholesale Mortgage Company
Community Bank & Trust Company
CUC Mortgage Corporation
Digital Federal Credit Union
DuPage Credit Union
Eaton National Bank & Trust Co
Farmers State Bank
Fidelity Homestead Savings Bank
First Bank
First Federal Savings and Loan
First Federal Savings and Loan Assn. of Lakewood
First Keystone Bank
First National Bank of Grant Park
Franklin Credit Management Corporation
Fresno County Federal Credit Union
Glass City Federal Credit Union
Glenview State Bank
GMAC Mortgage, Inc.
Golden Plains Credit Union

Grafton Suburban Credit Union
Great Lakes Credit Union
Greater Nevada Mortgage Services
Green Tree Servicing LLC
Harleysville National Bank & Trust Company
Hartford Savings Bank
Hillsdale County National Bank
Home Financing Center, Inc
HomEq Servicing
HomeStar Bank & Financial Services
Horicon Bank
Horizon Bank, NA
Iberiabank
IBM Southeast Employees' Federal Credit Union
IC Federal Credit Union
Idaho Housing and Finance Association
iServe Residential Lending LLC
J.P.Morgan Chase Bank, NA2
Lake City Bank
Lake National Bank
Litton Loan Servicing
Los Alamos National Bank
Marix Servicing, LLC
Members Mortgage Company, Inc
Metropolitan National Bank
Mission Federal Credit Union
MorEquity, Inc.
Mortgage Center, LLC
Mortgage Clearing Corporation
National City Bank
Nationstar Mortgage LLC
Oakland Municipal Credit Union
Ocwen Financial Corporation, Inc.
OneWest Bank
ORNL Federal Credit Union
Park View Federal Savings Bank

PennyMac Loan Services, LLC
PNC Bank, National Association
Purdue Employees Federal Credit Union
QLending, Inc.
Quantum Servicing Corporation
Residential Credit Solutions
RG Mortgage Corporation
Roebling Bank
RoundPoint Mortgage Servicing Corporation
Saxon Mortgage Services, Inc.
Schools Financial Credit Union
SEFCU
Select Portfolio Servicing
Servis One Inc., dba BSI Financial Services, Inc.
ShoreBank
Silver State Schools Credit Union
Sound Community Bank
Specialized Loan Servicing, LLC
Spirit of Alaska Federal Credit Union
Stanford Federal Credit Union
Sterling Savings Bank
Technology Credit Union
Tempe Schools Credit Union
The Bryn Mawr Trust Co.
The Golden 1 Credit Union
U.S. Bank National Association
United Bank of Georgia
United Bank Mortgage Corporation
Vantium Capital, Inc.
Verity Credit Union
Wachovia Mortgage, FSB3
Wells Fargo Bank, NA
Wescom Central Credit Union
Yadkin Valley Bank

1

Bank of America, NA includes Bank of America, NA, BAC Home Loans Servicing
LP, Home Loan Services and Wilshire Credit Corporation.
2 J.P. Morgan Chase Bank, NA includes EMC Mortgage Corporation.
3 Wachovia Mortgage FSB includes Wachovia Bank NA.

10