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Making Home Affordable Program
Servicer Performance Report through August 2009

Home Affordable Modification Program (HAMP)
Snapshot through August 20091
Number of Trial Modifications Started2
(Cumulative)

360,165

HAMP Trial Modifications Started
(Cumulative)
450,000
400,000

360,165

350,000

Number of Trial Period Plan Offers Extended
to Borrowers (Cumulative)

571,354
300,000
250,000

Number of Requests for Financial Information
Sent to Borrowers (Cumulative)

1,883,108

200,000
150,000
100,000

1Source:
2 Trial

Survey data provided by servicers.

modifications start when the first trial payment is received.

50,000
,
0

HAMP Participating Servicers
ƒ Approximately 85% of eligible mortgages are covered by
HAMP participating servicers.
ƒ 47 servicers have signed servicer participation
agreements to modify loans under HAMP. These
participants
ti i
t service
i lloans owned
d or guaranteed
t db
by F
Fannie
i
Mae or Freddie Mac, loans held in portfolio, or loans
serviced on behalf of other investors.
ƒ Approximately 2,300 participants service loans owned or
guaranteed by Fannie Mae or Freddie Mac. These
servicers automatically participate in HAMP.

HAMP Trial Plans Extended to Borrowers
(Cumulative)
600,000

500,000

400 000
400,000

300,000

200,000

100,000

0
Additional information on HAMP can be found on MakingHomeAffordable.gov or by calling
the Homeowner’s HOPE Hotline at 1-888-995-HOPE (4673).

571,354

Making Home Affordable Program
Servicer Performance Report through August 2009

HAMP Modification Activity by Servicer

Servicer

Estimated
Eligible 60+
Participation
Day
Date
Delinquency1

Trial
Trial Plan
Modifications
Offers as Share
as Share of
of Estimated
Estimated
Trial Plan
Eligible 60+
Trial
Eligible 60+
Offers
Day
Modifications
Day
Extended Delinquencies
Started
Delinquencies

Trial Modification Tracker: Trial Modification Starts as a
Share of Estimated Eligible 60+ Day Delinquencies
45%
40%

American Home Mortgage Servicing Inc
Aurora Loan Services, LLC

7/22/2009

98,754

900

1%

497

1%

5/1/2009

71,680

42,480

59%

16,044

22%

4/17/2009

835,680

125,338

15%

59,891

7%

7/1/2009

5 987
5,987

718

12%

219

4%

30%

Carrington Mortgage Services , LLC
CCO Mortgage
CitiMortgage, Inc.

4/27/2009
6/17/2009
4/13/2009

15,975
4,401
191,128

1,308
634
59,916

8%
14%
31%

876
376
44,750

5%
9%
23%

25%

Citizens First Wholesale Mortgage Company
Farmers State Bank
First Bank

6/26/2009
7/17/2009
7/29/2009

23
7
547

9
0
0

39%
0%
0%

8
0
0

35%
0%
0%

20%

First Federal Savings and Loan

6/19/2009

20

3

15%

3

15%

15%

GMAC Mortgage, Inc.

4/13/2009

67,561

26,210

39%

17,347

26%

Green Tree Servicing LLC
HomeEq Servicing

4/24/2009
8/5/2009

5,343
30,521

610
3

11%
0%

366
0

7%
0%

Home Loan Services, Inc.
IBM Southeast Employees’ Federal Credit
Union
J.P. Morgan Chase Bank, NA3
Lake City Bank

4/20/2009

38,530

0

0%

0

0%

7/10/2009
4/13/2009
8/5/2009

69
417,341
40

4
139,450
18

6%
33%
45%

1
106,288
2

1%
25%
5%

Lake National Bank
Litton Loan Servicing LP

7/10/2009
8/12/2009

1
103,871

0
6,980

0%
7%

1
2,603

100%
3%

Mission Federal Credit Union
MorEquity, Inc.
Mortgage Center, LLC
National City Bank

7/22/2009
7/17/2009
7/22/2009
6/26/2009

20
2,223
251
37,936

1
0
2
5,381

5%
0%
1%
14%

0
0
1
1,115

0%
0%
0%
3%

Nationstar Mortgage LLC

5/28/2009

27,798

13,404

48%

8,219

30%

8/5/2009

14

0

0%

1

7%

Ocwen Financial Corporation, Inc.
OneWest Bank6

4/16/2009
8/28/2009

57,203
126,934

9,092
NA

16%
NA

4,785
NA

8%
NA

PennyMac Loan Services, Inc.

8/12/2009

903

0

0%

0

0%

PNC Bank, National Association

7/17/2009

756

6

1%

3

0%

Bank of America, NA2
B
Bayview
i
L
Loan S
Servicing,
i i
LLC

35%
30%
26%

25%
23%

22%
17%

16%
11%
9%

10%

8% 7% 7%
5%

5%

4% 4%

3% 3% 3%

2%

1% 1%

0% 0% 0%

0%
MorEquityy

Home Loa
an

HomeEq

RG Mortg
gage

American
n Home

Wachovia
a

C
National City

Other Serrvicers

Litton

Bayview

Wilshire

Carrington

Bank of America
A

Greentree
e

Ocwen

CCO

Wells Farrgo

Residentiial Credit

Select Po
ortfolio

CitiMortga
age

Aurora

7

J.P. Morg
gan Chase

GMAC

Nationsta
ar

Saxon

Oakland Municipal Credit Union

39%

Note: NA denotes a newly signed servicer that has not yet started reporting

Purdue Employees Federal Credit Union

7/29/2009

11

0

0%

0

0%

Residential Credit Solutions
RG Mortgage Corporation

6/12/2009
6/17/2009

1,585
3,379

320
146

20%
4%

274
30

17%
1%

Roundpoint Mortgage Servicing Corporation6

8/28/2009

67

NA

NA

NA

NA

Saxon Mortgage Services, Inc.

4/13/2009

73,694

35,622

48%

29,011

39%

Select Portfolio Servicing
Servis One, Inc.
Shore Bank

4/13/2009
8/12/2009
7/17/2009

59,184
258
247

25,115
3
0

42%
1%
0%

9,500
7
24

16%
3%
10%

Stanford Federal Credit Union6
Technology Credit Union
Wachovia Mortgage, FSB4
Wells Fargo Bank, NA

8/28/2009
6/26/2009
7/1/2009
4/13/2009

15
1
74,231
292,515

NA
0
2,470
71,718

NA
0%
3%
25%

NA
0
1,812
33,172

NA
0%
2%
11%

Wescom Central Credit Union

6/19/2009

163

65

40%

46

28%

Wilshire Credit Corporation
Other GSE Servicers5
Total

4/20/2009

19,280
299,833
2,965,980

3,428
NA
571,354

18%
NA
19%

746
22,147
360,165

4%
7%
12%

1Estimated

eligible 60+ day delinquent mortgages as of July 31, 2009 include loans:

ƒ

in foreclosure and bankruptcy.

ƒ

with a current unpaid principal balance less than $729,750 on a one unit property, $934,200 on a two
unit property, $1,129,250 on a three unit property and $1,403,400 on a four unit property.

ƒ

on a property owner-occupied at origination.

ƒ

originated prior to January 1, 2009.

Estimated eligible 60+ day delinquent loans excludes:
ƒ
ƒ

FHA and VA loans.

loans that are current or less than 60 days delinquent, which may be eligible for HAMP if a borrower is
in imminent default.
Bank of America, NA includes Countrywide Home Loans Servicing LP.
3 J.P. Morgan Chase Bank, NA includes EMC Mortgage Corporation.
4 Wachovia Mortgage FSB includes Wachovia Bank NA.
5Includes approximately 2,300 participants that service loans owned or guaranteed by Fannie Mae and Freddie
Mac.
6 Estimated Eligible 60+ Day delinquencies based on the servicer registration form.
7 Other Servicers include entities with less than 1,000 Estimated Eligible 60+ Day Delinquencies.
2