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HAMP Application Activity by Servicer 1 As of July 2012 Servicer Name Aurora Loan Services LLC 6 Bank of America, NA BankUnited Bayview Loan Servicing, LLC Carrington Mortgage Services, LLC CCO Mortgage, a division of RBS Citizens NA CitiMortgage Inc GMAC Mortgage, LLC Green Tree Servicing LLC Homeward Residential iServe Residential Lending, LLC iServe Servicing, Inc. JPMorgan Chase Bank, NA7 Marix Servicing LLC Midland Mortgage Co. National City Bank Nationstar Mortgage LLC Navy Federal Credit Union 8 Ocwen Loan Servicing, LLC OneWest Bank ORNL Federal Credit Union PennyMac Loan Services, LLC PNC Bank, National Association Quantum Servicing Corporation Residential Credit Solutions, Inc. Saxon Mortgage Services, Inc. Select Portfolio Servicing, Inc. Specialized Loan Servicing LLC U.S. Bank National Association Wells Fargo Bank, NA9 Other Servicers10 TOTAL Activity Reported Since June 2012 Report # Requests # Requests # Requests 3 4 5 Processed Approved Denied 11,891 8,225 3,051 5,174 (21) (35) 101 (136) 136 109 60 49 650 441 225 216 17 (263) (213) (50) 8,484 2,768 871 1,897 5,725 1,159 622 537 (45) 853 756 97 2,370 919 588 331 (2) 11,592 3,629 3,151 478 1,718 700 327 373 519 174 167 7 808 87 11 76 21,276 12,235 1,974 10,261 1,903 820 411 409 19 7 2 5 106 70 44 26 4 1 1 1 1 1 313 180 24 156 2,407 690 333 357 68 34 12 22 1,481 699 297 402 11,110 6,503 2,929 3,574 40,006 82,530 15,743 24,263 # Requests 2 Received # Requests 2 Received 77,378 1,062,298 3,538 11,658 22,428 15,420 362,266 273,543 62,186 137,001 4 72 806,811 1,893 41,526 30,312 156,800 6,887 370,157 166,913 353 5,318 499 1,245 10,488 86,223 102,148 12,077 72,881 647,390 6,582 4,554,295 Program-to-Date # Requests # Requests 3 4 Processed Approved 75,605 55,505 822,227 546,740 2,507 2,209 8,608 6,750 20,353 7,309 7,916 2,481 277,753 211,733 250,865 89,460 48,267 20,636 81,719 46,516 3 1 31 13 534,858 359,695 1,106 459 30,914 3,816 27,986 26,331 151,965 49,712 2,137 1,080 260,507 101,823 117,933 80,676 173 32 5,080 2,193 184 22 692 85 8,363 1,923 70,795 45,119 78,247 72,452 7,837 1,256 44,511 19,338 449,916 310,428 6,330 4,929 3,395,388 2,070,722 # Requests 5 Denied 20,100 275,487 298 1,858 13,044 5,435 66,020 161,405 27,631 35,203 2 18 175,163 647 27,098 1,655 102,253 1,057 158,684 37,257 141 2,887 162 607 6,440 25,676 5,795 6,581 25,173 139,488 1,401 1,324,666 1 This report is sourced from the Monthly Servicer Survey of select servicers participating in MHA under a Servicer Participation Agreement. All data present in this report reflects what is provided by servicers participating in the survey, and cannot be separately reviewed or validated by Treasury. In June 2012, a number of servicers informed Treasury that they needed to update their reporting methodology to more accurately reflect application activities as presented in this report. As a result, reporting prior to June 2012 may contain data compiled under the different methodologies by these servicers. The surveyed servicers have since amended their reporting processes. These updates are reflected in this report on a going forward basis. The Monthly Servicer Survey is a cumulative survey, therefore, an estimate of monthly activity was calculated by taking the latest monthly survey and subtracting it from the previous month's survey. This calculation may at times result in large fluctuations in monthly activity, including negative numbers, due to servicing transfers or servicer corrections to prior reporting methodology. Note that Requests Processed, Requests Approved, and Requests Denied in any given month may be related to Requests Received in prior months. 2 "Requests Received" is the total number of HAMP mortgage modification requests received, calculated as the sum of the following from the Monthly Servicer Survey: Initial Packages Received and Being Evaluated; Packages Evaluated, Incomplete and Notice Sent; Packages Evaluated, Complete and Borrower Ineligible; and Packages Evaluated, Complete and Trial Offers Sent. 3 "Requests Processed" is the total number of the HAMP mortgage modifications approved or denied and communicated to the Borrower by the Servicer, calculated as the sum of the following from the Monthly Servicer Survey: Packages Evaluated, Complete and Borrower Ineligible; and Packages Evaluated, Complete and Trial Offers Sent. HAMP mortgage modification requests evaluated and denied due to insufficient documentation (Packages Evaluated, Incomplete and Notice Sent) are excluded. 4 "Requests Approved" is the total number of HAMP mortgage modification requests approved, calculated as Packages Evaluated, Complete, and Trial Offers Sent. Note that all "Requests Approved" do not become Active Trials because some borrowers do not accept the trial or fail to make the first trial payment. 5 "Requests Denied" is the total number of HAMP mortgage modification requests denied, calculated as Packages Evaluated, Complete and Borrower Ineligible. HAMP mortgage modification requests evaluated and denied due to insufficient documentation (Packages Evaluated, Incomplete and Notice Sent) are excluded. 6 Bank of America, NA includes Home Loan Services, Wilshire Credit Corporation and BAC Home Loans Servicing, LP. 7 JPMorgan Chase Bank, NA includes EMC Mortgage Company. 8 Ocwen Loan Servicing, LLC includes Litton Loan Servicing LP. 9 Wells Fargo Bank, NA includes Wachovia Mortgage FSB. 10 Includes servicers that are no longer actively participating in the survey process or whose Servicer Participation Agreement has been terminated. These servicers no longer submit a survey, and their results only reflect previous periods when the survey questions were not as extensive as current surveys (e.g. #Requests Denied was not a component of earlier surveys).
@FedFRASER