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HAMP Application Activity by Servicer 1 As of April 2012 Servicer Name American Home Mortgage Servicing, Inc. Aurora Loan Services LLC Bank of America, NA6 BankUnited Bayview Loan Servicing, LLC Carrington Mortgage Services, LLC CCO Mortgage, a division of RBS Citizens NA CitiMortgage Inc GMAC Mortgage, LLC Green Tree Servicing LLC HomEq7 iServe Residential Lending, LLC iServe Servicing, Inc. JPMorgan Chase Bank, NA8 Marix Servicing LLC Midland Mortgage Co. MorEquity7 National City Bank Nationstar Mortgage LLC Navy Federal Credit Union Ocwen Loan Servicing, LLC9 OneWest Bank ORNL Federal Credit Union PennyMac Loan Services, LLC PNC Bank, National Association Quantum Servicing Corporation Residential Credit Solutions, Inc. RG Mortgage Corporation7 Saxon Mortgage Services, Inc. # Requests Received 2 2,519 453 19,339 385 898 1,044 0 11,679 5,224 3,173 0 0 0 16,690 7 4,814 0 400 15,819 430 10,691 2,697 19 125 14 12 201 0 1,553 Monthly # Requests # Requests Processed 3 Approved 4 1,608 554 502 288 7,088 2,585 142 118 610 143 550 230 0 0 11,384 3,080 4,706 1,087 3,957 253 0 0 0 0 0 0 11,108 2,352 6 0 2,225 207 0 0 279 101 16,108 511 192 45 8,844 424 2,048 719 7 0 186 65 3 0 7 0 188 21 0 0 760 110 # Requests Denied 5 1,054 214 4,503 24 467 320 0 8,304 3,619 3,704 0 0 0 8,756 6 2,018 0 178 15,597 147 8,420 1,329 7 121 3 7 167 0 650 # Requests Received 2 130,193 76,928 1,051,206 16,275 13,831 34,922 9,880 265,945 256,769 57,706 1,339 4 70 1,007,349 1,886 74,919 3,473 30,347 127,859 4,009 314,294 151,857 468 5,036 1,215 1,439 9,189 489 86,699 Program-to-Date # Requests # Requests Processed 3 Approved 4 76,974 44,935 74,889 55,185 817,307 539,396 4,687 3,901 11,562 6,256 19,005 6,635 5,358 2,945 265,475 205,146 243,575 87,003 45,122 19,244 1,339 1,339 3 1 29 13 571,419 360,939 1,102 459 32,310 3,437 3,221 1,820 26,994 25,895 124,168 40,836 1,930 1,013 221,588 97,597 108,330 78,857 142 25 4,718 2,013 423 22 685 85 7,894 1,841 489 489 71,109 45,168 # Requests Denied 5 32,039 19,704 277,911 786 5,306 12,370 2,413 60,329 156,572 25,878 0 2 16 210,480 643 28,873 1,401 1,099 83,332 917 123,991 29,473 117 2,705 401 600 6,053 0 25,941 HAMP Application Activity by Servicer 1 As of April 2012 Servicer Name Select Portfolio Servicing, Inc. Specialized Loan Servicing LLC U.S. Bank National Association Wells Fargo Bank, NA10 Other Servicers7 TOTAL # Requests Received 2 2,210 625 1,615 20,236 0 122,872 Monthly # Requests # Requests Processed 3 Approved 4 927 631 196 60 534 250 10,229 4,611 0 0 84,394 18,445 # Requests Denied 5 296 136 284 5,618 0 65,949 # Requests Received 2 101,690 12,544 80,370 759,240 1,281 4,690,721 Program-to-Date # Requests # Requests Processed 3 Approved 4 76,455 71,340 3,634 1,423 41,430 18,573 433,296 301,179 1,281 1,281 3,297,943 2,026,291 # Requests Denied 5 5,115 2,211 22,857 132,117 0 1,271,652 1 This report is sourced from the Monthly Servicer Survey of select servicers participating in MHA under a Servicer Participation Agreement through April 30, 2012. This report only contains data for servicers that provide this survey. This survey is a cumulative survey, therefore, an estimate of monthly activity was calculated by taking the latest monthly survey and subtracting it from the previous month's survey. This calculation may at times result in negative numbers due to servicing transfers or servicer corrections to prior reporting. Note that Requests Processed, Requests Approved, and Requests Denied in any given month may be related to Requests Received in prior months. 2 "Requests Received" is the total number of HAMP mortgage modification requests received, calculated as the sum of the following from the Monthly Servicer Survey: Initial Packages Received and Being Evaluated; Packages Evaluated, Incomplete and Notice Sent; Packages Evaluated, Complete and Borrower Ineligible; and Packages Evaluated, Complete and Trial Offers Sent. 3 "Requests Processed" is the total number of the HAMP mortgage modifications approved or denied and communicated to the Borrower by the Servicer, calculated as the sum of the following from the Monthly Servicer Survey: Packages Evaluated, Complete and Borrower Ineligible; and Packages Evaluated, Complete and Trial Offers Sent. 4 "Requests Approved" is the total number of HAMP mortgage modification requests approved, calculated as Packages Evaluated, Complete, and Trial Offers Sent. Note that all "Requests Approved" do not become Active Trials because some borrowers do not accept the trial or fail to make the first trial payment. 5 "Requests Denied" is the total number of HAMP mortgage modification requests denied, calculated as Packages Evaluated, Complete and Borrower Ineligible. 6 Bank of America, NA includes Home Loan Services, Wilshire Credit Corporation and BAC Home Loans Servicing, LP. 7 Includes servicers that are no longer actively participating in the survey process or whose Servicer Participation Agreement has been terminated. These servicers no longer submit a survey, and their results only reflect previous periods when the survey questions were not as extensive as current surveys (e.g. #Requests Denied was not a component of earlier surveys). 8 JPMorgan Chase Bank, NA includes EMC Mortgage Company. 9 Ocwen Loan Servicing, LLC includes Litton Loan Servicing LP. 10 Wells Fargo Bank, NA includes Wachovia Mortgage FSB.