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FEDERAL RESERVE BANK
OF NEW YORK
Circular No. 8 4 53
'1
I November 9, 1978
N E W C O N SU M E R P A M P H L E T
"H o w to File A Consumer Credit Complaint"
To A d PwaTMtcd
awd
w ^ Second Federal Reserve
Enclosed is a pamphlet, prepared by the Board of Governors of the Federal Reserve
System, entitled "How To File A Consumer Credit Complaint." The pamphlet explains to
consumers what to do in the case of a possible violation of any of the Federal consumer credit
laws, or if the consumer suspects any unfair or deceptive practice. A "tear-out" complaint form
addressed to the Director of the Division of Consumer Affairs of the Board of the Governors is
attached to the pamphlet.
Additional copies of the pamphlet are available, without charge, from our Consumer
Affairs and Bank Regulations Department, or from the Public Information Department of this
Bank.
PAUL A . VOLCKER,
P r e s id e n t
mea
consum er
c re a t
.
c o m p k tin t
a e s x m r t ) s a u , r c , c t r rlgo, n g , e , a i a t t s a e o o , eiin a
t o a o i i , o r c i to p b i a s s a c . I a s
int rgn r e e p f u l c s i t n e t l o
We welcome your comments and suggestions
on any consumer c e i i s e
rdt su.
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Signatures___________________________
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MY COMPLAINT I AS FOLLOWS ( r e l describe t e events i t e order i which t e happened, i c u i g s e i i
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I you have a complaint about a b n , you can
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L!ST O F RESERVE BANKS
Director, Division of Consumer Affairs
Board of Governors of the
Federat Reserve System
Washington, D.C. 20551
Atianta, Georgia
104 Marietta Street, N.W.
Z!P 30303
(404) 586-8500
Boston, Massachusetts
600 Atlantic Avenue
Z)P 02106
(617)973-3000
Chicago, Illinois
230 South LaSalle Street
P.O. Box 834
ZIP 60690
(312) 322-5322
Cieveiand, Ohio
1455 East Sixth Street
P.O. Box 6387
ZIP44101
(216) 241-2800
DaHas,Texas
400 South Akard Street
Station K
ZIP 75222
(214)651-6111
Kansas City, Missouri
925 Grand Avenue
Federal Reserve Station
ZIP64198
(816) 881-2000
Minneapoiis, Minnesota
250 Marquette Avenue
ZIP 55480
(612) 340-2345
New York, New York
33 Liberty Street
Federal Reserve P.O. Station
ZIP 10045
(212) 791-5000
Phiiadeiphia, Pennsylvania
100 North Sixth Street
P.O. Box 66
ZIP 19105
(215)574-6000
Richmond, Virginia
100 North Ninth Street
P.O.Box 27622
ZIP 23261
(804)649-3611
San Francisco, California
400 Sansome Street
P.O Box 7702
ZIP 94120
(415)544-2000
St. Louis, Missouri
411 Locust Street
P.O.Box 442
ZIP 63166
(314)444-8444
LIST O F OTHER
EN FO RCEM ENT A G EN C IES
Nationai Banks
Comptroller of the Currency
Consumer Affairs Division
Washington, D.C. 20219
Nonmember insured Banks
Federat Deposit Insurance Corporation
Office of Bank Customer Affairs
Washington, D.C. 20429
Board of Governors of the Federai Reserve System
(July 1978)
@FedFRASER