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August 20, 2020

Economic Impact of COVID-19
Insurer of Last Resort
By John Mullin
Americans have increasingly come to receive,
and to expect, government insurance against
disasters. Federal appropriations for disaster
relief — mostly for weather-caused emergencies
— have increased dramatically in recent decades.1 And a recent survey found that “consumers increasingly expect additional government
support amid the COVID-19 pandemic.”2
The desire for government-provided insurance
is not surprising. People, being generally risk
averse, are naturally inclined to seek insurance
against disasters. And while private markets
provide insurance for certain kinds of disasters
— such as fires and floods — they do not offer many policies against certain other kinds of
disasters, including pandemics. Indeed, American
history may be viewed as one where, faced with
inadequate private solutions, the government
has gradually expanded its role as an insurance
provider.3
Since March, the federal government has taken
many measures to provide support in response
to the COVID-19 pandemic. Many of these measures — mandated by the coronavirus relief bill
— specifically address the needs of individuals
and families. These measures include expansions
to unemployment insurance, income tax rebates,
debt service and rent forbearance measures,
and direct food aid. Other programs have been

August 2020 – Richmond Fed

specifically targeted at small- and medium-sized
businesses. These programs include the coronavirus relief bill Payment Protection Program (PPP)
and various measures to encourage debt service
forbearance for businesses. As Congress debates
a new round of stimulus, this essay will review
some of the programs that have already been
implemented and some of the challenges they
have faced. It will also discuss some ideas that
have been proposed by economists to improve
the implementation of disaster relief.
Programs Targeted at Individuals and Families
Unemployment Insurance
The coronavirus relief bill expanded unemployment eligibility for individuals affected by the
coronavirus. In addition to the preexisting program for laid off workers, unemployment insurance was extended to employees with reduced
hours, employees with a limited work history, and
self-employed individuals with reduced pay due
to the coronavirus. Moreover, the coronavirus
relief bill expanded insurance to those who are
quarantined, unable to work due to exposure risk,
or unable to work due to the need to care for an
ill family member.
Initial claims for unemployment insurance under
the preexisting program began to spike in the
third week of March, and the number totaled 48.8

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million over the 18-week period ending July 18. The
weekly average of 2.7 million initial claims during the
period vastly surpassed the previous year’s weekly
average of just over 200,000.4
However, these headline claims numbers appear to
have understated actual employment losses. In particular, the headline numbers did not include claims
under Pandemic Unemployment Assistance (PUA),
which extended benefits to self-employed and parttime workers. Over 13 million individuals were filing
continuing benefit claims under this new program by
July 11.5
The administration of unemployment insurance has
varied substantially across states. By the end of April,
all states had implemented the $600 weekly increase
in unemployment benefits that was mandated by
the coronavirus relief bill, but it took more time for
some states to accommodate the expanded eligibility criteria under PUA. Only 12 states — representing
just 21 percent of the U.S. labor force — were paying
out extended benefits by the end of April. In the Fifth
District, expanded benefits under PUA were first paid
on April 27 in South Carolina, May 1 in Virginia, May
5 in the District of Columbia, May 8 in North Carolina
and West Virginia, and May 9 in Maryland.
The unprecedented number of claims created administrative challenges, sometimes delaying the
processing of claims, according to news reports and
our contacts in the Fifth District. Processing delays
often created a three-week or greater gap between
filing for benefits and receiving funds. In some cases
the “digital divide” came into play, and individuals
without online access had to dial into overwhelmed
call centers. Based on a survey conducted in April, the
left-leaning Economic Policy Institute found that for
every 10 people who had successfully filed for unemployment insurance, there were about five who were
unsuccessful because they couldn’t get through or
found the process too difficult.6
Despite such implementation problems, much aid
was delivered. The Brookings Institution found that
monthly benefits increased by $45 billion between

February and April — an amount that offset
roughly half of the estimated loss in private wages
and salaries during the same period.7 This overall
“replacement ratio” of roughly 50 percent compared favorably to the pre-pandemic range of
30-55 percent.
Recent research suggests, however, that replacement ratios have varied greatly across job categories. According to research by Peter Ganong,
Pascal Noel, and Joseph Vavra that appeared in
the July 2020 issue of the NBER Digest, the median
replacement ratio was over 150 percent for foodservice workers, janitors, and medical assistants
who received unemployment insurance but less
than 100 percent for nurses and therapists, managers, and information technology workers.8
Tax Rebates
The coronavirus relief bill mandated direct
rebates of $1,200 for individuals ($2,400 for joint
filers) with a phaseout for incomes higher than
$75,000 ($150,000 for joint filers). As with unemployment benefit delivery, the scale of planned
disbursements was enormous. In April, the IRS
estimated that it would be making 171 million
rebate payments under the coronavirus relief bill.9
And while the IRS initially had difficulty delivering
refunds to individuals with out-of-date addresses
or bank accounts as well as to those who used
third-party tax preparation firms in 2018 or 2019,
within a couple of months it had made considerable progress. As of July 17, 159 million checks
had been distributed for a total of $267 billion.10
Debt Service Forbearance and Tenant Protection
The coronavirus relief bill provided debt service
and rent relief for individuals and families, including a six-month deferment of student loan debt
service payments and some degree of debt service forbearance for consumer borrowers affected
by the pandemic. In addition, the legislation
sought to ease debt service burdens associated
with federally-backed mortgages by:
• Prohibiting foreclosures on federallybacked mortgages for a 60-day period

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• Providing 180 days of forbearance on federally-backed mortgage loans for people experiencing
hardship related to the COVID-19 pandemic
• Providing up to 90 days of forbearance for
multifamily borrowers with a federally backed multifamily mortgage loans, under the condition that
borrowers receiving forbearance not evict or charge
extra fees to late-paying tenants
• Prohibiting landlords with federally-backed
loans from initiating legal action against late-paying
tenants for 120 days
These provisions raised questions. The first has to
do with the structure of mortgage forbearance. Will
deferred mortgage payments be tacked on to the
end of loans, or will some individuals face balloon
payments later this year? There is no single answer
to this question, but it appears that many mortgage
servicing firms are allowing for considerable flexibility, including the option of avoiding catch-up payments by extending mortgage durations.
Ambiguities also exist with regard to eviction protections, especially since the federal moratorium
expired in late July, and Congress is now considering an extension. In Virginia, a state moratorium on
evictions expired at the end of June, although courts
in Arlington and Fairfax counties have issued their
own moratoriums. In Richmond, there are about
3,800 pending eviction cases, according to the RVA
Eviction Lab at Virginia Commonwealth University.
Richmond Mayor Levar Stoney’s administration has
pledged to use coronavirus relief bill funding for
eviction diversion and rent assistance, but activists
remain concerned about a sharp rise in evictions in
the coming months.11
And in Maryland, for example, the state’s eviction
and foreclosure moratorium, imposed initially by
Gov. Larry Hogan, remains in effect. However, the
Maryland Court of Appeals issued an updated
administrative order permitting eviction and foreclosure proceedings to start again in a limited capacity
on July 25.12

Programs Targeted at Small Businesses
Paycheck Protection Program
The coronavirus relief bill PPP was intended to
help keep workers on employer payrolls. With
an initial allocation of $349 billion — which
was soon increased to over $650 billion — the
program was designed to distribute U.S. Small
Business Administration (SBA) loans to businesses, sole-proprietors, independent contractors, and certain other entities. The PPP’s zerointerest loans were designed to cover up to eight
weeks of an entity’s average payroll cost up to a
maximum of $10 million, and loans were to be
forgiven, provided that at least 75 percent of loan
amount was used to fund payroll costs.13
The program’s initial funding was allocated in a
mere 14 days. Yet the program was almost immediately met with criticism. The first major issue
was the perception that a great deal of money
was allocated to entities that did not appear to
be “small.”14 Another concern was the perception
that PPP incentivized banks to make large loans
to a relatively small group of existing customers,
rather than making a greater number of smaller
loans to qualified small businesses irrespective of
their previous affiliation with banks.
The rollout of PPP created substantial confusion for businesses. Some had difficulty with the
paperwork and its payroll calculations. And many
firms did not apply for PPP funding because
they were uncertain about the program’s terms,
especially those pertaining to loan forgiveness.
PPP application forms request that applicants
certify that “current economic uncertainty makes
this loan request necessary.” This raised the questions about which criteria would have to be met
to comply with the program and raised questions
such as: Will I be penalized if I cannot rehire my
laid off workers?

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Although the SBA sought to clarify some of these
issues, many firms remained apprehensive. One food
and beverage distributor in the Fifth District stated
that she had received a $200,000 program loan but
worried so much about it she gave it back, saying, “I’d
rather sleep at night.”
Still, PPP appears to have been successful in reaching
a large number of businesses quickly. After the first
round was taken up quickly, a substantial portion of
the second round of $310 billion was still untapped
at the end of June, according to the SBA.15 Some
observers interpreted the second round’s slower take
up as a sign that the demand for PPP loans had largely been satiated. Indeed, the program had achieved
a broad reach. According to the U.S. Census Bureau’s
Small Business Pulse Survey, 69 percent of respondents reported that they had received PPP loans by
May 23 — a substantial increase from the 38 percent
that had received loans by May 2.16
Based on anecdotal reports from businesses in the
Fifth District, it appears that for firms that still had
revenue coming in, PPP was a useful lifeline and did
exactly what it was intended to do. But for many
firms — particularly in the restaurant and hotel business — that were almost completely shut down by
the pandemic, the program was largely irrelevant.
Loan and Rent Forbearance
To encourage banks to make PPP loans and to provide forbearance options to their clients, the coronavirus relief bill mandated the relaxation of certain
bank regulatory and accounting rules. The legislation
allowed the Office of Comptroller of Currency to exempt certain transactions, including PPP loans, from
counting against financial firms’ lending limits. Moreover, the legislation allowed financial institutions to
suspend generally accepted accounting principles
for loan modification related to COVID-19 that would
otherwise be considered troubled.
Formal data sources cannot easily gauge the need for
forbearance. However, many signs indicate that forbearance is needed by many businesses. As the pandemic has unfolded, the Richmond Fed has gathered
information from a wide range of businesses in the

Fifth District. Based on a survey of small-business
lenders during the last week of March, 39 percent
of respondents reported that they had received a
significant number of “accommodation requests
from small-business borrowers as a result of
their inability to service debt due to COVID-19.”17
Another roughly 48 percent of respondents had
received a “moderate number of requests,” and
only 13 percent had received “minimal” or “no”
requests.
Observers in the Fifth District have reported that
regulators have taken a relatively flexible stance
during the current crisis. Regulators now have the
attitude that “we know you came into this crisis
relatively healthy, do what you need to do to lend
on good credit, and we won’t ding you for it in
exams later,” according to one of the Richmond
Fed’s banking contacts.
Businesses in the Fifth District have had a mixed
experience with rent forbearance. One commercial real estate firm reports that they called their
bank and asked how much forbearance the bank
was willing to grant, and the bank said that they
would grant six months of forbearance. The firm
immediately turned around and called its tenants
and passed the forbearance onto them (in exchange for extending the lease by the same number of months on the back end). Of course, there
also are landlords approaching this in a much
less collaborative way. However, some observers
have noted a general recognition that it is in the
interest of tenants and landlords to work together
based on the shared perception that both could
do a lot worse if they can’t reach an agreement
and businesses are forced to fail.
Insuring a Pandemic: “Macro Markets” and
“After-the-Fact” Conditions
The scale of the policy response documented
above makes it natural to ask: What improvements are possible? One issue is what role, if any,
the private sector might play in disaster insurance, and another is how even a purely public
response might be made better.

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It’s perhaps hard to see any alternative to the massive
risk-bearing assumed by the government across all
levels. But is the current system the only conceivable
one? In particular, what are the prospects for alternatives that leverage the know-how of private-sector
insurers when it comes to marketing, pricing, and
delivering insurance relief? After all, private insurers,
taken as a whole, manage hundreds of millions of
insurance contracts daily.
Interestingly, one aspect of large-scale disasters could
actually make them easier (in principle) to insure
through private contracts. In a well-known 1998
monograph Macro Markets, Nobel Laureate Robert Shiller advanced the idea of creating insurance
markets to provide protection to individuals based on
objective and quantifiable macroeconomic criteria.18
Because macroeconomic outcomes are beyond the
control of any one individual, or often, of any group,
Shiller’s insight was that such transparent contracts
could side step many of the informational barriers
that often block the formation of insurance contracts.19 COVID-19 is potentially a candidate for such
private-sector solutions, particularly if payments are
set to be triggered by events beyond an individual’s
control, such as a state’s virus case level.

were denied as the contract was said to cover “direct
physical loss or damage,” and not “loss of income due
to market conditions, a slowdown of economic activity or a general fear of contamination.”20 Disputes over
these contracts are likely to be tied up in litigation for
years, and the mere threat of claims being denied in
the future could dissuade consumers from taking out
such policies in the first place.
These challenges facing private-sector disaster
insurance are perhaps seen most plainly by the lack
of existing policies that explicitly cover pandemics.
Arguably, private-sector market failures have created
the need for a substantial government role in disaster
insurance. According to David Moss of Harvard Business School, a long history of imperfections in private
insurance markets has spawned a host of government programs, ranging from federal disaster relief
programs to unemployment insurance.21 While not
perfect, these programs serve important functions.

However, macro-based contracts may still have limited viability on a broad scale, for a different reason.
Insurers generally do not write contracts unless they
can hedge their risk, and for disaster policies (e.g., fire
insurance), the hedging is often based on the notion
that with enough policyholders, the total payouts
are predictable. But macro risks, by their very nature, have (highly) correlated outcomes, and as the
group of insured parties expands, the risk increases
that insurance writers may be unable to meet their
contractual obligations when disasters strike. This
problem seems to have particular relevance for insurance against pandemics — imperfectly understood
biological processes with devastating potential.

While private insurance against major disasters may
prove inadequate — at least for now — how might
the public sector as insurer expedite disaster relief?
Harvard University’s Greg Mankiw has proposed a
program that would radically streamline the delivery
process based on quick relief payments with “afterthe-fact” validation.22 The idea is to send out relief
checks with few preconditions, ensuring both comprehensiveness and timeliness, but to subsequently
levy tax surcharges on individuals or businesses to
the extent that they turn out to have not needed the
aid (verified by comparing their taxable income in
2020 to that of 2019). In principle, such a program
could provide an attractive combination of speed
and conditionality. In practice, however, even such an
apparently simple approach would likely face some of
the same logistical problems as those encountered by
the income tax rebate program. Still, the basic principle of “pay now and audit when you have the time”
is worth keeping in mind.

In addition, insurance is attractive to purchase when
it is seen as an assured payoff should disaster strike.
But in the case of COVID-19, there may be uncertainty. In at least one case, pandemic-related claims

The COVID-19 pandemic has prompted an unprecedented fiscal response and has highlighted the challenges of designing and implementing large-scale disaster relief and stabilization policies. The wide array

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of programs described above have a common aim:
to buffer households and businesses in the face of a
major shock. That is, they all aim to provide insurance.
The government has been the central insurer and has
operated on an unprecedented scale.
Taken as a whole, there is little doubt that the measures taken in recent months have provided sizable
relief from the effects of social distancing for both
households and firms. The coming months and years
will no doubt yield insight on how to further improve
on what has been done this time, including how society might make the public response more nimble and
how we might combine the private sector’s capability
to deliver insurance with the government’s ability to
hedge risks.
John Mullin is a senior economics writer in the
Research Department at the Federal Reserve Bank of
Richmond.
Endnotes
1

S ee page 15 in “The Disaster Relief Fund: Overview and Issues.”
Congressional Research Service, November 2019.

2

Koşar, Gizem, Kyle Smith, and Wilbert van der Klaauw. “Consu
mers Increasingly Expect Additional Government Support
amid COVID-19 Pandemic” Federal Reserve Bank of New York
Liberty Street Economics blog, May 26, 2020.

3

M
 oss, David. When All Else Fails. Cambridge, MA: Harvard University Press, 2004.

4

I nitial claims numbers are not seasonally adjusted. Source:
Department of Labor via FRED.

5

“Unemployment Insurance Weekly Claims.” U.S. Department
of Labor.

6

G
 ould, Elise, and Ben Zipperer. “Unemployment Filing Failures”
Economic Policy Institute Working Economics Blog, April 28,
2020.

7

N
 unn, Ryan, Jana Parsons, and Jay Shambaugh. “Incomes Have
Crashed. How Much Has Unemployment Insurance Helped?”
Brookings Institution Up Front blog, May 13, 2020.

8

G
 orman, Linda. “Unemployment Benefit Replacement Rates
during the Pandemic.” National Bureau of Economic Research
Digest, July 2020.

9

H
 ouse Committee on Ways and Means, “Expected Timeline for
Economic Impact Payments,” April 16, 2020.

10

IRS Statement on Economic Impact Payments by state (as of
July 17, 2020). IRS, July 2020.

11

S uarez, Chris. “Richmond activists keep focus on evictions as
more statues come down.” Richmond Times-Dispatch, Jul. 9,
2020.

12

A
 s per Peter Dolkart of the Richmond Fed.

13

“ Small Business Paycheck Protection Program.” U.S. Department of the Treasury.

14

I ncluding, for example, Potbelly’s, Shake Shack, Ruth’s Chris
Steak House, and the Ritz-Carlton, Atlanta.

15

“Paycheck Protection Program (PPP) Report Approvals
through 06/30/2020.” U.S. Small Business Administration.

16

“ Small Business Pulse Survey.” U.S. Census Bureau, July 2020.

17

C
 orcoran, Emily Wavering. “Under Pressure: Small-Business
Lenders and COVID-19.” Richmond Fed Regional Matters, April
16, 2020.

18

S hiller, Robert. Macro Markets: Creating Institutions for Managing Societies Largest Economic Risks. Oxford Scholarship Online,
2003.

19

T wo key barriers to private insurance arise from parties having
different information. One is so-called “moral hazard,” where
the insured party takes greater risk once insured that the
insurer cannot see. The other is “adverse selection,” where
the parties most susceptible to the risks — again in ways the
insurer cannot see — sign up for the coverage.”

20

“ COVID-19: Business Interruption General Information.” Travelers (Insurance Company).

21

Moss (2004).

22

M
 ankiw, Greg. “A Proposal for Social Insurance During the
Pandemic.” Greg Mankiw’s blog, March 23, 2020.

This article may be photocopied or reprinted in its
entirety. Please credit the authors, source, and the
Federal Reserve Bank of Richmond and include the
italicized statement below.
Views expressed in this article are those of the authors
and not necessarily those of the Federal Reserve Bank
of Richmond or the Federal Reserve System.

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