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skip navigation Ask a Question > Get answers from experts Home About the FFIEC Contact Us Site Index Disclaimer Privacy Policy Accessibility Press Releases Search Press Releases Enforcement Actions Federal Financial Institutions Examination Council What's New For Immediate Release Consumer Compliance Consumer Help Center Financial Institution Info Examiner Education Supervisory Info Cybersecurity Awareness Federal Register Freedom of Information Act EGRPRA (Economic Growth and Regulatory Paperwork Reduction Act of 1996) Industry Outreach August 15, 2006 FFIEC Releases Frequently Asked Questions on Guidance Entitled Authentication in an Internet Banking Environment Computational Tools Reports Press Release The Federal Financial Institutions Examination Council (FFIEC) member agencies today released a frequently asked questions document (FAQs) to aid in the implementation of the interagency guidance on Authentication in an Internet Banking Environment issued October 12, 2005. The authentication guidance, which applies to both retail and commercial customers, specifically addresses the need for risk-based assessment, customer awareness, and security measures to reliably authenticate customers remotely accessing their financial institutions’ Internet-based financial services. The FAQs are designed to assist financial institutions and their technology service providers in conforming to the guidance by providing information on the scope of the guidance, the timeframe for compliance, risk assessments, and other issues. A copy of the FAQs is attached (PDF). Media Contacts: Agency Contact Name Phone Number Federal Reserve Deborah Lagomarsino (202) 452-2955 FDIC David Barr (202) 898-6992 NCUA Cherie Umbel (703) 518-6330 OCC Dean DeBuck (202) 874-5770 OTS Chris Smith (202) 906-6677 The FFIEC was established in March 1979 to prescribe uniform principles, standards, and report forms and to promote uniformity in the supervision of financial institutions. The Council has five member agencies: the Board of Governors of the Federal Reserve System, the Federal Deposit Insurance Corporation, the National Credit Union Administration, the Office of the Comptroller of the Currency, and the Office of Thrift Supervision. The Council's activities are supported by interagency task forces and by an advisory State Liaison Committee, comprised of five representatives of state agencies that supervise financial institutions. Maintained by the FFIEC. For suggestions regarding this site, Contact Us. Last Modified: 04/15/2020 11:10 AM