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August 15, 2006

FFIEC Releases Frequently Asked Questions on Guidance Entitled
Authentication in an Internet Banking Environment

Computational Tools
Reports

Press Release

The Federal Financial Institutions Examination Council (FFIEC) member agencies today
released a frequently asked questions document (FAQs) to aid in the implementation of the
interagency guidance on Authentication in an Internet Banking Environment issued October
12, 2005.
The authentication guidance, which applies to both retail and commercial customers,
specifically addresses the need for risk-based assessment, customer awareness, and
security measures to reliably authenticate customers remotely accessing their financial
institutions’ Internet-based financial services. The FAQs are designed to assist financial
institutions and their technology service providers in conforming to the guidance by providing
information on the scope of the guidance, the timeframe for compliance, risk assessments,
and other issues.
A copy of the FAQs is attached (PDF).
Media Contacts:
Agency

Contact Name

Phone Number

Federal Reserve

Deborah Lagomarsino

(202) 452-2955

FDIC

David Barr

(202) 898-6992

NCUA

Cherie Umbel

(703) 518-6330

OCC

Dean DeBuck

(202) 874-5770

OTS

Chris Smith

(202) 906-6677

The FFIEC was established in March 1979 to prescribe uniform principles, standards, and report forms and to promote
uniformity in the supervision of financial institutions. The Council has five member agencies: the Board of Governors of
the Federal Reserve System, the Federal Deposit Insurance Corporation, the National Credit Union Administration, the
Office of the Comptroller of the Currency, and the Office of Thrift Supervision. The Council's activities are supported by
interagency task forces and by an advisory State Liaison Committee, comprised of five representatives of state agencies
that supervise financial institutions.

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Last Modified: 04/15/2020 11:10 AM