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Federal Reserve Bank OF DALLAS ROBERT D. M C T E E R , J R . P R E S ID E N T AND C H IE F E X E C U T IV E O F F IC E R November 6, 1992 d a lla s , te x a s 75222 Notice 92-108 TO: The Chief Executive Officer of each member bank and others concerned in the Eleventh Federal Reserve District SUBJECT Fair Treatment of Applicants fo r Mortgage Loans DETAILS The Federal Financial Institutions Examination Council has issued a statement on behalf of the regulatory agencies to emphasize concerns about fair treatment of applicants for mortgage loans and their continuing efforts to assure such treatment. ATTACHMENT Attached is a copy of the regulatory agencies’ statement. MORE INFORMATION For more information, please contact Marion White at (214) 922-6155. For additional copies of this Bank’s notice, please contact the Public Affairs Department at (214) 922-5254. Sincerely yours, For additional copies, bankers and others are encouraged to use one of the following toll-free numbers in contacting the Federal Reserve Bank of Dallas: Dallas Office (800) 333-4460; El Paso Branch Intrastate (800) 592-1631, Interstate (800) 351-1012; Houston Branch Intrastate (800) 392-4162, Interstate (800) 221-0363; San Antonio Branch Intrastate (800) 292-5810. This publication was digitized and made available by the Federal Reserve Bank of Dallas' Historical Library (FedHistory@dal.frb.org) Federal Financial Institutions Examination Council 2100 Pennsylvania Avenue, NW, Suite 200 . Washington, DC 20037 . (202) 634-6526 . FAX (202) 634-6556 Press Release For immediate release The issuing federal this October 9, 1992 financial statement to institutions regulatory agencies are emphasize treatment of applicants for mortgage efforts to assure such treatment. their concerns about fair loans and their continuing Increasing evidence indicates that differences in loan approval rates between white and minority home mortgage applicants, apparently unwarranted by economic factors, characterize some lending. <> <> <> <> BACKGROUND On October 8, 1992, the Federal Reserve Bank of Boston, with the cooperation of the federal financial institutions regulatory agencies and the U.S. Department of Housing and Urban Development (HUD), released a detailed study on mortgage loan denial rates in the Boston area. The study examined whether racial and ethnic disparities in mortgage loan denial rates reflect even handed use of legitimate credit standards. That question arose because the Home Mortgage Disclosure Act (HMDA) data released in October 1991 revealed disparities in denial rates. lending Those data showed patterns of relatively low mortgage in minority areas and indicated that black and Hispanic Board of Governors of the Federal Reserve System, Federal Deposit Insurance Corporation, National Credit Union Administration, Office of the Comptroller of the Currency, Office of Thrift Supervision 2 - - applicants were denied loans two to three times as often as whites. The disparity in denial rates in the Boston metropolitan area was among the highest in the country. STUDY RESULTS The study by the Federal Reserve Bank of Boston incorporated data submitted voluntarily by about 130 Boston lenders. The data came from application and loan files for 1,013 minority and 3,123 nonminority applicants applications, credit and included reports, and information lenders' from worksheets. loan The statistical analysis performed for the study took into account an applicant's stability. debt ratios, The analysis wealth, also credit included history, and loan-to-value income ratios, information about private mortgage insurance sought or approved, the neighborhood characteristics of the property being financed, and other factors. The study found that economic differences account for a substantial part of the disparities in the HMDA data, but that they do not explain those differences entirely. Minority applicants in the study had, on average, lower income, fewer liquid assets, more late and delinquent credit ratios than white applicants. accounts, and higher debt to income However, even after controlling for differences in relevant economic and financial variables, black and Hispanic mortgage applicants were more likely to be turned down than similarly situated whites. Specifically, basis, credit-related minority applicants with on a statistical characteristics identical to those of an average white applicant would experience a 17 percent denial rate, as compared to the white denial rate of 3 - - 11 percent. The study applicants also found obtained that loans, the and vast that majority loan of approval minority rates for well-qualified and clearly unqualified applicants of all races were essentially what would be expected in a nondiscriminatory system. Disparities appeared to be most common among applicants who have some imperfections or flaws in credit qualifications. applicants can — and do — Many such qualify for a loan if a lender acts diligently, creatively, and flexibly on their behalf. However, the study's results suggest that applicants of different races do not all benefit equally from such discretionary efforts in the lending process. also This tentative explanation of the study's findings consistent with investigation-based allegations is recently reported by the U. S. Department of Justice. SUPERVISORY INITIATIVES This recent evidence suggests that lenders and regulators should continue their efforts to ensure that minorities have equal access to credit. Several actions by the agencies to improve enforcement of fair lending laws and prevent discrimination already have been taken or are underway. Enforcement-oriented analysis. The agencies are analyzing the Boston data at the level of individual lenders. analysis — If statistical or follow-up review of applications and loan files — yields reliable evidence indicating loan decisions by particular lenders were based on race or ethnicity, that information will be forwarded to the Department of Justice or HUD, as appropriate. HMDA-based targeting. The agencies are continuing to 4 - - emphasize the need for examiners to use HMDA data, as well as other information, to identify institutions that should be subjected to follow-up procedures appropriate, to examiners ensure are fair lending conducting practices. detailed Where reviews and comparisons of loan and application files as part of fair lending examinations. New computer programs and analytical tools are being developed to make HMDA data more useful to examiners. This software, when fully developed and available to examiners, will help them identify geographic and other discrepancies suggest further inquiry. efforts to develop in mortgage lending that may The agencies are also continuing their additional software capabilities to assist examiners and institutions to analyze HMDA data. Revision statistical of examination analysis used strategies. in the The Boston study computerized (and by the Department of Justice in its investigation) is of very limited use in most bank examinations. volume of whether denials there criteria. is Very few institutions have a sufficient for minority a "double applicants standard" to reliably document in loan qualification Nevertheless, these findings make it imperative that the agencies explore every alternative to make bank examinations as reliable as possible in identifying possible discrimination. Under the Examination auspices Council comprehensive, of the (FFIEC), Federal the Financial agencies have Institutions initiated a coordinated review of their examination policies, procedures, and examiner training to determine whether they can be strengthened to help deter and detect racially-based disparate 5 - - treatment of applicants by financial institutions. A key part of this process will be the use of a third-party consultant who can provide an objective review of existing agency efforts and make recommendations for changes to policies and procedures. Industry education. Lending institutions may need additional personnel of financial information and training about fair lending laws, and greater sensitivity to cultural and racial differences among applicants for credit. Consumers information about the credit granting process — need how it works and what is expected in order to be a successful applicant for mortgage credit. efforts In to this expand regard, and the agencies intensify believe educational that programs additional for both lenders and consumers will be required. The agencies themselves will continue to develop informational materials and participate in conferences and seminars for financial institution representatives concerning their responsibilities. The agencies have distributed a guide for financial institutions, Home Mortgage Lending and Equal Treatment. The guide highlights lending standards and practices that may adversely impact the capacity of institutions to serve minorities and other protected classes of borrowers, and alerts them to behavior that should be avoided. the agencies. subtle forms of discriminatory Copies are available from each of For mortgage applicants, a brochure, Home Mortgages: Understanding the Process and Your Rights, is available from the agencies to assist borrowers in knowing what to expect in applying for a loan and what their rights are if they suspect mistreatment. 6 - - LENDING PRACTICES The agencies call on financial institutions and their trade associations to intensify their equal credit opportunity education programs should for management, include successful lending personnel and consumers. efforts techniques to identify used by and promote institutions to This examples ensure of equal treatment of loan applicants. These techniques might include use of internal systems to conduct independent second reviews of applications from minorities initially recommended for denial to assure equal treatment with nonminorities. One lender recently reported making loans to 35 percent of initially rejected applicants after instituting such a review procedure. A similar kind of review underwriter is also an element of the Department of Justice settlement. Other initiatives might include development of training programs to ensure fair treatment of prospective borrowers, credit counseling education for groups of prospective loan applicants, participation on mortgage review boards, and the use of "shoppers" hired by the institution itself to test its personnel's adherence to its own lending procedures. Despite the many commendable efforts of lenders, the data from the Boston Study demonstrate that unequal treatment of applicants still occurs in some instances. The message from Boston is that the initiatives many lenders instituted in response to the release of the HMDA data cannot now be abandoned. initiated such efforts, the message For lenders who have not is that they must do so to assure that all prospective borrowers are considered fairly. # # #