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l l★K

Federal Reserve Bank
of Dallas

HELEN E. HOLCOMB
DALLAS, TEXAS
75265-5906

FIRST VICE PRESIDENT AND
CHIEF OPERATING OFFICER

October 30, 2002
Notice 02-59

TO: The Chief Operating Officer of each
financial institution and others concerned
in the Eleventh Federal Reserve District

SUBJECT
Electronic Transfer Account (ETASM) Program
DETAILS
The attached brochure explains the Electronic Transfer Account (ETASM) program
and how financial institutions can become a provider. Some of the provider benefits include
receiving a one-time setup fee, CRA credit, and free in-bank promotional materials. The program
even allows financial institutions to tailor the ETA to fit their communities’ unique needs as long
as the basic attributes remain.
The number of previously “unbanked” consumers taking advantage of the ETA’s
convenience has more than doubled in the past 10 months and is increasing daily. The ETA’s
growing popularity is easy to understand given the advantages to consumers as well as to banks,
credit unions, and savings and loans.
MORE INFORMATION
For more information regarding the ETA program or to order an ETA Enrollment Kit,
please contact the ETA customer service line for financial institutions by calling, toll-free, (888)
382-3725. Paper copies of this notice or previous Federal Reserve Bank notices can be printed
from our web site at http://www.dallasfed.org/banking/notices/index.html.
Sincerely,

For additional copies, bankers and others are encouraged to use one of the following toll-free numbers in contacting the Federal
Reserve Bank of Dallas: Dallas Office (800) 333-4460; El Paso Branch Intrastate (800) 592-1631, Interstate (800) 351-1012;
Houston Branch Intrastate (800) 392-4162, Interstate (800) 221-0363; San Antonio Branch Intrastate (800) 292-5810.

The Electronic
Transfer Account
Gateway to Your Community

Gateway to
Your Community
Reach potential customers and serve your community by
offering the Electronic Transfer Account (ETASM). It’s your
gateway to Federal benefit, wage, salary and retirement
recipients who want to receive their payments electronically.
Find out how the ETA can benefit your financial institution by
ordering an ETA Enrollment Kit from the ETA customer service
line for financial institutions by calling toll-free (888) 382-3725.

ETA Features—Simple, Low-Cost,
Customer-Friendly
ETA is a simple, low-cost account available through participating
federally insured banks, savings and loans, and credit unions.
The ETA is designed to accept electronic deposits of Federal
benefit, wage, salary and retirement payments and other deposits
you choose to allow. You may also choose whether funds in the
account can be accessed through an ATM, over-the-counter or both.
You will receive a one-time setup fee of $12.60 for every new ETA opened
at your institution. Managing and reporting on this account are very easy.

Five Major Ways
the ETA Will Benefit You
ETA will allow your financial institution to:
• Attract more customers. Millions of Federal benefit, wage, salary and
retirement payment recipients currently receiving their payments by
check are eligible to open an ETA.
• Be a leader in your community. Receive Community Reinvestment Act
consideration for offering the ETA as a community development service.
• Assist in bringing Federal recipients into the banking mainstream by
providing this service.
• Receive free in-bank ETA promotional materials to help you advertise
the availability of your ETA to potential customers.
• Provide a “no-checking” alternative to existing low-cost accounts.

We Support You
We at the Department of the Treasury stand ready to help you attract
new customers to the ETA. You can receive free ETA logos, brochures,
posters and buttons to help you advertise the program. Treasury is
working with Federal agencies to encourage check recipients to
consider the benefits of opening an ETA.
Treasury will provide ongoing communication with
all ETA providers — in print and on the Internet —
regarding information about the ETA that your
financial institution might need to conduct ETA
operations successfully and to promote the
account to your community.
An ETA web site, in English and Spanish, allows
potential customers to find the names and
addresses of financial institutions and their
branches offering the ETA. The site — www.eta-find.gov — provides
answers to questions frequently asked by payment recipients about
the ETA. Individuals can also call a toll-free telephone number —
(888) 382-3311— to learn the locations of ETA providers in specific
ZIP code locations.

“U.S. Bank chose to offer the ETA because we saw this as an
opportunity to serve a market segment that we didn’t previously
penetrate. We think it will allow us to grow our retail business
above and beyond just offering the ETA.”
—Steve SaLoutos, First Vice President, U.S. Bank, Milwaukee, Wisconsin

A Community Service — ETA
The ETA is designed to make it easy for you and your
customers to receive Federal payments electronically. Under
the Debt Collection Improvement Act of 1996, the government
will make most Federal payments by electronic funds transfer. The
Treasury is encouraging all federally insured banks, savings and loans,
and credit unions to offer the ETA.

It’s Easy, Effective
Take advantage of this opportunity to reach millions of people who
receive Federal payments, such as Social Security, Supplemental
Security Income (SSI), Veterans benefits, Federal salary or retirement
payments, or Railroad Retirement Board benefits, but don’t presently
have checking or savings accounts.
Join the growing list of ETA providers that are helping Federal
recipients help themselves. Call toll-free (888) 382-3725 to order
an ETA Enrollment Kit.
ETA — a new product for an underserved market.

FEDERAL RESERVE BANK OF DALLAS
P.O. Box 655906
Dallas, TX 75265-5906