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Y 4.B3 23/3 : S.HRG.102-907
S. HRG . 102-904

CURRENT STATUS OF THE COMMUNITY
REINVESTMENT ACT

HEARING
BEFORE THE

SUBCOMMITTEE ON
HOUSING AND URBAN AFFAIRS
OF THE

COMMITTEE ON

BANKING , HOUSING, AND URBAN AFFAIRS
ONE HUNDRED SECOND CONGRESS
SECOND SESSION

SEPTEMBER 15 , 1992

Printed for the use of the Committee on Banking, Housing, and Urban Affairs

PENNSYLVANIA STATE

FEB 2 6 1993

DOCUMENTS COLLECTION

59_308 CC

For sale by the U.S. Government Printing Office
Superintendent of Documents, Congressional Sales Office, Washington , DC 20402

03

COMMITTEE ON BANKING, HOUSING , AND URBAN AFFAIRS

SUBCOMMITTEE ON HOUSING AND URBAN AFFAIRS
ALAN CRANSTON , California , Chairman
JIM SASSER, Tennessee

CONTENTS
TUESDAY, SEPTEMBER 15, 1992
Page

Opening statement of Senator Cranston
3

WITNESSES
4

...

9

214
11

90

94
95

..

Introduction ...

14

IV

Page

Gilda Haas, community organizer, Communities for Accountable Reinvest
ment, LosAngeles, CĂ - Continued
List of Figures:
101

102
103

104

105

108

109

110

111

113

114

117

118
120

121

33
146

34
149
37
180
181
186
190
198

199
203
203
208

V

Page

ADDITIONAL MATERIAL SUPPLIED FOR THE RECORD
Woodstock Institute

233

332

CURRENT STATUS OF THE COMMUNITY

TUESDAY, SEPTEMBER 15, 1992

U.S. SENATE ,

COMMITTEE ON BANKING, HOUSING, AND URBAN AFFAIRS,
SUBCOMMITTEE ON HOUSING AND URBAN AFFAIRS,

2

We have the honor of having State Senator Joe Neal, of Nevada,
here to discuss the problems in Las Vegas.

3

had agreed to cease these activities, the FDIC determined that no
further action was required.

OPENING REMARKS OF SENATOR RICHARD H. BRYAN

Senator BRYAN . Mr. Chairman , let me preface my comment this
morning by expressing my appreciation to you for your leadership

on this issue and for convening this important hearing this morn
ing. I have a statement which I would like to ask with unanimous
consent be made a part of the record.

4

peppe

PREPARED STATEMENT OF SENATOR RICHARD H. BRYAN

5

share for purchase loans zero to $ 1 million. In our home town of
Los Angeles, we are also number one.

6

Self interest is a powerful motivator, Mr. Chairman . Our loan
system illustrates how effectively it can work .

7

only be good for communities like South -Central Los Angeles. That
is why we are here today.

8

We decided to approach local financial institutions with our com
ments on their community reinvestment records at the earliest pos
sible time, rather than wait to protest an application . We were
guided in this decision by the 1989 Joint Statement of the Federal

Financial Supervisory Agencies regarding the CRA, which encour
ages communityorganizations to follow this procedure.

me.

Senator CRANSTON . You and the Senator from Nevada are fully
in charge now .

9

onstrate, what reason is there to think that giving banks a safe
harbor will benefit our communities?

10

allowed things such as minimum loan amounts of $250,000 and
$ 350,000 within Los Angeles. This means that areas such as a
large part of South -Central, and other areas of color do not qualify
for those loans off the bat.

11

tigative Reporting and aired on Frontline, and it is entitled “ Your

Loan is Denied .” It depicts exactly what has occurred over the last
15years with the financial regulatory agencies.

12

My concern about the actual provision of credit to communities
is, of course, highlighted by the recent Los Angeles Times articles
that have focused on the lack of home mortgage loans in South Los
Angeles by major banking institutions in Los Angeles. Those arti
cles, as you know, pointed out that major banking institutions in
Los Angeles are not making home mortgage loans. We know this
to be a fact, over the past 2 years.

a

13

What the CRA needs to do is focus on that kind of activity as
well as home loans, so we can get a broader picture of what's really
happening

14

STATEMENT OF GILDA HAAS, COMMUNITY ORGANIZER , COM

15

quently use the more conveniently located 133 check cashing facili
ties in the community.

16

tually it's very similar to what Mr. Bodaken was talking about, but
we've developed a vehicle for doingit.

ment. ”

17

PREPARED STATEMENT OF SENATOR DONALD W. RIEGLE, JR .

18

signed to replicate and form the basis of a new urban strategy for
reinvestment in our neighborhoods and communities.

19

and moderate -income communities, we must make sure that all the
players are using the same rules.

PREPARED STATEMENT OF SENATOR JIM SASSER
Senator SASSER. Mr. Chairman, I would like to thank you for or

ganizing this valuable review of the Community Reinvestment Act .

nesses .

Il

20

segments of the city have been abandoned by the regulated finan
cial institutions.

21

Senator CRANSTON . Are there other responses to that question ?
Ms. Haas?

-

Thank you.

Ms. WHITE. With respect to underwriting criteria, most of the un
derwriting criterion is set in such a way that it's designed to re
spond to the creditneeds of middle income persons.

22

ing amount that they can spend to 28 or 32 percent of their income
is not reflective of the credit needs of low-income persons.

23

Just to Sharon Butler. You stated that Great Western's success

was the result of fundamental business strategies that were in
place before the CRA came into existence.

24

Senator D'AMATO. So you would view it as progress being made
even by those financial institutions that have not met the same
kind of standards that you have met?
soon .

25

age major financial institutions to reexamine their lack of partici
pation in these areas. Would you agree with that?

areas .

So I would say that even though , say, Fannie Mae's guidelines
look like they are responsive to the needs of low- and moderate -in

come areas, the practices are such that in fact they do not purchase
from those areas.

26

Senator BRYAN . Another point that Ms. Butler made — and Mr.
Bodaken, I didn't mean to interrupt you if you wanted to make a
comment. Another observation Ms. Butler made with respect to

Great Western is the decentralized lending authority.

27

possible with respect to increased access in banking in terms of a
branch location in the low-income community.

59-308 - 92 - 2

28

They came in and met with the minority community, the busi
ness community and asked essentially what they could do in terms
of being able to be a good corporate citizen coming to our commu

nity. We just merely suggested things that they could do.

1

29

munity which had the total of $94 million in assets in 1990, and
they only loaned $59,000 to a predominantly black community.

a

areas .

To that end, Great Western, in 1977 , was one of the founders for

the Savings Association Mortgage Company. Savings Association
Mortgage Company does provide financing for multifamily housing.

30

Mr. BODAKEN. Just very briefly, Senator, I want to point out that
I agree totally with what Ms. White said .

31

bank targets 5 minority communities in Chicago's south and west
sides for its development lending efforts.

32

New bank management recognized the value of solid, gracious
homes in the area and established single family home mortgages
as one of its lending priorities and opening strategy.

33

specialized financial institutions. This could include encouraging
banks to invest capital in community development banks as one of

the ways to make CRA responsible, and I will stop there, Senator.

STATEMENT OF JULIA JOHNSON , VICE PRESIDENT FOR COM

34

ness lender accountable for how many credit card loans they made
someplace .

STATEMENT OF CALVIN BRADFORD , PRESIDENT, COMMUNITY

35

or almost any developing economy in the world than we do about
our own inner -city communities in America .

a

36

What remains a mystery is how newspapers, fair housing groups,
community groups, and legislatorshave been able to find discrimi

nation in the lending markets while the regulators have not. One
case in the many I have given in my written statement serves to
illustrate .

37

STATEMENT OF DEBORAH GOLDBERG , REINVESTMENT SPE

38

than I, includes both some of the biggest cities in the country and
vast rural areas as well .

39

It doesn't surprise me that bankers claim that CRA is a head
ache.

40

But if CRA were taken away, they feel that they would go back
to square one in terms of their ability to get access to credit for
their communities.

41

regulators come in and are asked to evaluate something that
doesn't make any sense.

42

I keep a library of CRA agreements. Unfortunately the regulators
do not. It seems to me if they were interested in reinvestment, they
would want to know what those programs look like so they would
know what success would look like .

43

Is that what causes in good part the paper burden? And what
about the role of consultants ? Are they making the process more
convoluted than direct ? Final comments on this point?
a

very much .

We may have some further questions submitted for written re
sponses for members of both this and the first panel .

44

TESTIMONY OF SHARON BUTLER

Mr. Chairman , members of the subcommittee , thank you very
much for the opportunity to testify today onthe Community Rein
vestment Act. On behalf of Great Western Bank, I commend you,
Mr. Chairman , as well as other members of the subcommittee for

your willingness

45

eliminate the stereotypes that discourage lending in such commu
nities.

46

ducement for lenders to “ do the right thing" than reams of paper
work or the threat of punitive regulation .

Thank you.

TESTIMONY OF SENATOR JOSEPH M. NEAL , JR .

SEPTEMBER 15, 1992

SUMMARY

Scope of the Report

47

|

• First Interstate's two branches close to the Westside had $94

48

8. The leading banks' market share of home purchase loans in
low- and moderate -income neighborhoods.
• Valley cameclose to having equal market shares, at about 8 per

LAS VEGAS ALLIANCE FOR FAIR BANKING
A REPORT ON
HOME MORTGAGE LENDING TO MINORITIES AND LOW. AND

JUNE 1992

" A few miles and a world away from the blazing neon and flash
ing billboards where tourists stroll, this city's black neighborhoods
have been wracked by mob violence almost every night since the
riots began in Los Angeles.”
-New York Times, May 19, 1992

49

" By midnight, police had cordoned off the area around the Gold
en West and approximately 80 policemen remained in the area.

Black community leaders had warned city officials last summer

that trouble was brewing. .

-Las Vegas Review - Journal, October 6, 1969
A. Introduction

50

6. Home purchase loans in neighborhoods with predominantly
minority populations.

7. Home purchase loans in low- and moderate -income neighbor
hoods.

8. The leading banks' market share of home purchase loans in

51

tively. Valley loaned $564,000 or about six -tenths of one percent of
all its mortgage lending.

on .

For lenders in Las Vegas as a whole, and for the leading lenders
in particular, the exclusion of the Westside has been as deliberate
as the inclusion of other parts of Las Vegas, whether old or new .

52

Boulevard and Buffalo Drive ( census tract 30.02) , had a population
in 1990 of some 11,000, of whom about 85 percent were white. Las
Vegas's 60 lenders made 152 home loans, worth nearly $ 11.2 mil
lion, to tract 30.02 in 1990. Recall that the five tracts of the
Westside, combined, received only 59 loans, worth $3.1 million,
from these same lenders .

53

One of the most consistent patterns disclosed by the data was
the difference in the denial rates of applications from minority and

white applicants. Across the nation , in institution after institution,
applications from minorities were denied more often than for
whites of similar income.6

ers .

54

prising. The city's history partakes of a national history of legal
and informal racial segregation in every area of life, including the
pursuit of domestic tranquility. That blacks are more likely, and
often much more likely, than whites to be denied access to credit
mirrors other differences experienced in daily life by the two races,
such as the mortality of their infants, violence at the hands of po
lice, unemployment, incarceration, and life expectancy.

page 27 ) .

Of the dominant bank lenders, only Valley and Primerit exceeded
the aggregate share of loans to blacks, and in neither case by very
much : Valley made 3.5 percent of its home loans to blacks, and

Primerit made 3.2 percent. Citibank, on the other hand,made only
2.6 percent of its loans to African -Americans, while First Inter
state, at a mere 1.6 percent ofall its home loans, was well below
the aggregate pattern ( see Table 5, page 22 , and Figures 3.2–3.5 ,
page 28) .

55

• First Interstate's market share of loans to blacks is half its

56

These tracts also contain approximately 8.2 percent of the county's
single family residences ( seeTable 6, page 22 ) .

gage lenders.1

--

57

teria on which financial institutions are evaluated when applying
for deposit insurance, a branch or deposit facility, a merger or ac
quisition, and other regulated activities. Low- and moderate- income

neighborhoods, for HMDA reporting purposes, are those census
tracts with a median family income below 80 percent of the area
median .

Vegas.12
Of the 8,581 home purchase loans made in Las Vegas in 1990,
only 6.8 percent went to low- and moderate -income neighborhoods
( see Figure 6, page 31) .

1
58

slightly greater penetration of the market for loans to low- and
moderate- income tracts than to middleand upper income tracts.

59

E. Recommendations

Citibank

Total Deposits Clark County ( $ '000)

....

Loans to White Neighborhoods ( $ ,000)
Amount Loaned per Dollar of Deposits

Loans to Minority Neighborhoods ( $ , 000 )
Amount Loaned per Dollar of Deposits

First Inter

Valley

60

6. Summaries of the application denial patternsmay be found in several articles
by Paulette Thomas in The Wall Street Journal: “ Mortgage Rejection Rate for Mi.
norities Is Quadruple That of Whites,StudyFinds,” October 21 , 1991, A2; “ U.S. Ex
aminers Will Scrutinize Banks With Poor Minority -Lending Histories,” October 22,
1991, A2; " Federal Data Detail Pervasive Racial Gap In Mortgage Lending,” March
31 , 1992 , A1.

61

TABLE 1 .
HOME LOANS IN LAS VEGAS , 1990. ALL LENDERS.

TYPES OF LOANS

# OF LOANS

S ( MILLIONS)

Home Purchase

FHA, FMHA, VA
Conventional

3333
5248

279.0
532.0

Refinance

73.5

Home Improvement

37.7

TOTAL

10658

922.2

TABLE 2 .
TOP MORTGAGE LENDERS IN LAS VEGAS, 1990
LENDER

Weyerhaeuser Mtg Co
Citibank NV
Valley BankNalley Mtg Co

# OF LOANS

MKT SHARE ( % )

S ( MILLIONS)

1907

17.9 %
9.6 %
8.5 %

192.7

1020
908

73.0
91.9

First Interstate Bank NV

754

Primerit Bank
Margaretten & Co

689
674

7.1 %
6.5 %
6.3 %

62.2
61.7

5952

55.8 %

547.1

TOTAL

20

65.6

62

TABLE 3.
LOANS TO THE WESTSIDE,1990. ALL LENDERS AND FOUR LEADING BANKS.
PRIMERIT
LOANS

3.02

91

6

35

88

3.01
2.01

86

10

62

22

1135

WESTSIDE TOTAL
AGGREGATE /BANK TOTAL

9

0

0

0

0

520

1

38

381

2

76
0

1

0
0

2

2

27

59

3075

3

114

3

59

10658

922114

1020
0.3 %

72988

754

62220

689

0.4 %

0.1 %

0.4 %

WESTSIDE AS % OF TOTAL

LOANS

S ( '000 )

3
3

188

83

32
0

3

...

12

O
N

96

ON
O

738
301

37

VALLEY

SC000 )

1

51

12

564

908

91898

1.3%

-

NEAR THE WESTSIDE
3

59

12

564

3

114

23

1,172

17

925

13

1,693

38,125
56,021

North Las Vegas

50,130
46,365

15,249

NEAR TRACT 30.02

57,671

VALLEY BANK
Rainbow -Westcliff

31,557

PRIMERIT BANK
Rainbow

21

10

190

114

TABLE 4.
BRANCH DEPOSITS AND HOME LOANS - FIRST INTERSTATE BANK AND VALLEY BANK
THE WESTSIDE AND WESTERN TRACT 30.02

PRIMERIT BANK

62

1

4

61762

Note: Population percentage based on 1990 census.

VALLEY BANK
Rancho Lane
North Las Vegas

114

0.6 %

63

TABLE 5.

APPLICATIONS FROM BLACKS AND LOANS TO BLACKS - LAS VEGAS 1990
ALL LENDERS AND FOUR LEADING BANKS

FIRST
ALL LENDERS

CITIBANK

16960

1433

10658

1020

ALL APPLICANTS

INTERSTATE

PRIMERIT

VALLEY

1226

963

689

908

BLACK APPLICANTS
% BLACK APPLICANTS
1

ALL LOANS
LOANS TO BLACKS

308

%

2.9 %

LOANS TO BLACKS

754

TABLE 6.

HOME PURCHASE LOANS TO TRACTS WITH MORE THAN 50 % MINORITY POPULATION
RANKED BY %

MINORITY

LAS VEGAS - 1990

3223

97

96

3992

96

95

3.02

4193

2458
3452
3865

2

996

9

503

5

266
510
349
937
1024

1155

94

37

36.02

91

4

93

88

6

8

90

86

75

39

5
36

2878

71

62

6023

66

51

8
21
16
12

5612

66

41

22

5637

66

18

18

6304

65

20

11

4867

62

45

4134

59

5.03

5478

51

6887

50

1619

9
2
15

6

38

25

12

32

13

TOTAL

% TOTAL

22

64

TABLE 7.
TRACTS RECEIVING MORE HOME PURCHASE LOANS IN 1990

THAN ALL PREDOMINANTLY MINORITY TRACTS COMBINED
1980 TRACT

1990 TRACTS

55

Tract 55.01-.02 -.03 -.04

29.02

Tract 29.08 -.09.11.12
Tract 49.01 -.02 -.03
Tract 29.05-07

Tract 36.01.02 *
Tract 29.06-10

53
51
32

TOTAL HP
LOANS #

TOTAL HP

199
215
242
249
290

18392
15584
19193
31060
37782
49915
54007
47387

344

Tract 58.01-02

464

Tract 34.03-.04 -.05-06-07
Tract 28.03 -.04

505

Tract 53.01-02
Tract 51
Tract 32.01 -.02

TOTAL

512
618
725
1001

49049
62002
74169
98654

5354

557194

• Sr. Note 11 in text for treatment of Tracts 36.01 and 36.02

23

POP'N

NON -HISP

AVG %

LOANS S

12567
22311
26394
13030

5.8 %

11840

16.8 %

22.0
13.2
22.7
13.7

18560

20594

%
%

11307

%
%

16.3%

15.4 %
12.2 %
10.7 %

11.9 %
10.3%
220295

14.5%

188353

R
—EDLINING
VEGAS
LAS
WESTSIDE
THE
Nevada
of
Bank
Valley
划
,refinance
purchase
of
Number
and
:improvement
loans
home

,refinance
purchase
of
Number
and

:
loans
improvement
home

VL

37

:to
Westside
loans
of
Number
rValue
, efinance
purchase
of

HEN

:
loans
improvement
home
and

:
Westside
to
loans
of
Number
,refinance
purchase
of
Value
and
:
loans
improvement
home
:
Westside
to
loans
of
Value

:
Westside
to
loans
of
Value

2:07
ELA
KER

.1.11

65

PRIMERIT

,refinanco
purchaso
of
Number
and
home
:
loans
improvement

UHIMU

CITIBANKO
rand
, efinance
purchase
of
Number
:
loans
improvement
home

RAZEW
:to
Westside
loans
of
Number

Westside
:
to
loans
of
Number

purchase
,rValue
efinance
home
of
improvement
:
loans
home
and

Vegas
Las
in
loans
home
10,658

and
,Value
rpurchase
ofefinance

:
loans
improvement
home
:to
Westside
loans
Value
of

Westside
:
to
loans
of
Value

Vegas
Las
in
loans
of
worth
$ 22,100,000
9

Figure 1

24

66

Figure 2.1

Denial Rates for Home Loan Applications
By Race and Income of Applicant

32.3 %

1111
25

ili

Mortgage
&Valley
Bank
Valley
Company

Nevada
of
Bank
Interstate
First

Denlal
Rates
Home
for
Loan
Applications
Income
and
By
Race
Applicant
of

SOR

Home
Applications
for
Rates
Denial
Loan
Income
and
Race
By
Applicant
of

55.0

Applications
:Total
180
Whio
20
Black

%
50

Applications
Total

% Applications Denied

2016

%
40
34.6
206

%
30
200
%
20

7.7

White
794
34
Black

11.4

%
10

26

26
0

Bank
Average

Middla
Income
Upper
M
Income
- od
Low

0

0%

Upper
Income
Middle

-Mod
Low
Incomo

1White
Applicants

Bank
Average

Applicants
Black

67

26

Citibank

Bank
Primerit

Denial
Rates
Home
for
Loan
Application
s

Denial
Rates
Home
for
Applications
Loan
Income
and
Race
By
Applicant
of

Race
By
Income
and
Applicant
of
%
30

628

27.3

Total
Applications

20

% 20

Total
Applications

on

%
40

17.4

367

363

31.4

161

ai

246

128
11.6
105
21

104

%
10

MLow
- od
Income

Middle
Upper
Income
Applicants
White
w

Black
Appleanta

Bank
Average

Income
-Mod
Low

Upper
Income
Middle

Applicante
Whhe
Black
Applicants

Bank
Average

Figures 2.2-2.5

27.2

%
30

68

Figure 3.1

All Lenders in Clark County - 1990
O

Home Loans to African -Americans

- African - Americans: 308 loans ( 29 % )

10658 Loans to all Residents

Total Includes:

Home purchase loans
Refinances

Home Improvement loans

1

27

VValley
Mortgage
& alley
Bank
Company

Interstate
First
Bank
Nevada
of
Home
Loans
African
to
-Americans

ALoans
African
-to
mericans
Home

1Clark
County
- 990

County
1
-Clark
990

AAfrican
loaps
2
)%1(1:- .6mericans

= 08
loans
9Total

Total
7loans
= 54

million
=$91.9
value
Total

Total
value
million
6=$ 22

69

28
Citibank
Primerit
Bank

Loans
A
-Home
African
to
mericans

-AHome
African
to
Loans
mericans

-1Clark
County
990
Clark
-1
County
990

African
Americana
loane
%)(2276

AAfrican
mericana
2loans
2
%)(3:- .2

=$61.8
value
Total
million

value
million
=$7Total
2.0

Figures 3.2-3.5

689
loans
Total

Total
1loans
= 020

70

Figure 4

Home Purchase Loans - Las Vegas 1990
12 %

Total Loans Originated by
Al Lenders in MSA:

Share
Market

10 %

8%

6%

2%

0%

Citibank

ul
First Interstate
White

29

Primerit
Black

Valley

71

Figure 5

Clark County Population by Racial Groups
Total Population: 741,459

30

72

Figure 6

All Lenders and Leading Banks
Distribution of Home Purchase Loans

%of
Loans

83.3 %

53.1 %

54.4 %

53.1 %
wow

40.1 %

31

523 %

73

Figure 7

Home Purchase Loans - Las Vegas 1990
.

Market Share by Income Characteristics of Census Tracts
12 %

Share
Market

10 %

8%
vo2000

6 %

4%

2%

0%

Citibank

First Interstate

Low -Moderate Income

Primerit

Middle Income

Valley
Upper Income

32

74

' The Comptroller's letters of inquiry
note specifically that the government isn't
presuming that racial discrimination is
behind the lending patterns it is scrutiniz

areas . At Losofficial
Alamossaid
National
Bank, his
for
example
that because
, an

income areas. Many also are offering
credit counseling programs through local

customer population is 95 % white, he be

community groups and churches . Others

lieves his bank in factis doing a good job of

75

TUESDAY, MAY 19, 1992

U.S. Probing

Banks With Lending Disparities
Listed below are banks and mortgage companies where the rejection rate for

Banks' Records

black
and Hispanic mortgage applicants was more than twice that for whites in
1990 .

For Race Bias
Group of Lenders Confirms

A WALL STREET JOURNAL News Roundup

The Wall Street Journal

May 19, 1992, A2

76

TESTIMONY OF MICHELLE C. WHITE, EXECUTIVE DIRECTOR ,
FAIR HOUSING CONGRESS OF SOUTHERN CALIFORNIA RE
GARDING COMMUNITY REINVESTMENT ACTIVITIES, REGU .
LATORY SUPERVISION AND PAPERWORK RAMIFICATIONS

OF REPORTING REQUIREMENTS RELATED TO THE FAIR
HOUSING , EQUAL CREDIT OPPORTUNITY AND COMMUNITY
REINVESTMENT ACTS

Thank you for this opportunity to comment on the respective val
ues of activities under the Community Reinvestment Act, regu

latory responses to bank activities and the reporting produced pur
suant to the Home Mortgage DisclosureAct ( HMDĂ] and Commu
nity Reinvestment Act ( CRA ) . The Fair Housing Congress of South

ern California [ The Congress” ) , presents this testimony from the

prospective of a non -profit fair housing enforcement agency respon
sible for investigating complaints under the California and Federal
fair housing and fair lending laws. TheCongress is also responsible

for advocating under the Community. Reinvestment Act on behalf
of persons affected by illegal forms of discrimination. The Congress

is a member of a number of local, regional and national agencies
which advocate for the effectiveness enforcement of said laws .

Among the organizations which the Congress is a member are: 1)
Communities for Accountable Reinvestment ( CAR ) , a Southern
California multi-racial and multi- ethnic coalition of advocates pro

moting the banking, housing and economic development interests
of low- and moderate- communities in Los Angeles, Riverside and
Orange Counties; 2 ) the Southern California and California Civil

Rights Coalitions, coalitions formed to restore California as a lead
erin the protection of civil rights and to ensure that California
comes into substantial equivalency with the Federal Government
on housing and other issues; and 3) the California Reinvestment
Committee, a statewide network of community reinvestment advo
cates responsible for negotiating statewide agreements with large
financial institutions, such as a $5 billion CRA commitment with
Bank of America to invest in ventures designed to benefit low- and
very low-income persons.

-

77

The immigrant population in the City exploded during the last
decade. In 1980, foreign born residents constituted 27 percent of
the official census tally. In 1990, this number increased to 62 per
cent of the census count. The impact on City and other social serv

ices is compelling, for according to the 1990 census data :
-Nearly one million City residents stated they did not speak Eng

78

Racial/national origin tension are exacerbated by the differential
economic gains made by African -Americans and Latinos one hand,
and Asians and Anglos on the other. As noted in a August 17, 1992
Los Angeles Times article:

79

fair housing organizations and community groups is essential in

this effort. This is especially true in the Southern California region
where there is much lender activity acquiring smaller institutions
and opening lucrative branches.

"

80

the instructional materials of the National Association of the Real

Estate Brokers andthe American Institute of Real Estate Apprais
ers. The Federal Housing Administration identified areas in the
City where it would not insure, and lenders followed suit by refus
ing to lend in the areas of high minority concentration . All of these

practices have special relevance when poverty issues are coupled
with race .

81

96 percent from $ 15,746 to $ 30,925. The number of families mak
ingmore than $75,000 rose by 496 percent.

82

Housing Los Angeles — Affordable Housing for the Future. Report
of the City of Los Angeles Blue Ribbon Committee for Affordable
Housing, November, 1988. ( “ The Blue Ribbon Report” .] Units which
are affordable to the poor are being demolished at the rate of 4,000
a year. Eighty percent of these units require earthquake retro
fitting are the type affordable to the poor.

83

• Los Angeles financial institutions make fewer and smaller resi

84

• Excluding commercial areas, there are three times as many

85

regulatory agencies should receive and process complaints in a
timely and consistent manner. Remedies for infractions should be

handled in aa similar manner by all regulators. For example, the Of
fice of Thrift Supervision should adopt an approach similar that
which the Federal Reserve reportedly has i.e. one of making the
victim of discrimination whole, where discrimination is found and

not just correcting prospectively the policy or procedure which lead
to the discrimination. Financial regulatory agencies must begin to
take their obligations to consumers as seriously as they take their
obligations to
institutions to insure that these operations are “ safe
»
and secure .

86

sessments, the regulators apparently do not believe that the racial
and national origin disparities set forth above require any correc
tive action on their parts.

87

Commercial lenders and thrifts play an important role in this proc
ess. If conversion is permitted to occur, the impact of such a con
version on low - income and minority families would be a disaster in

California . Such projects provide over 100,000 units of housing.

88

consumers to be protected, I believe the approach should be at

tempted. Preemption of the field has not resulted in satisfactory
performance by banks and thrifts. The States should be given the
opportunity to adopt stronger fair lending enforcement measures,
in the same way they are permitted to adopt stronger fair housing
laws. Lending institutions have been given a " safe harbor " for

many years . There seems to be little justification for continuing a
system of Federal exclusivity which has not shown itself to be
working.

89

ity and determining whetherthese patternsare discriminatory on
a prohibited Fair Housing and Equal Credit Opportunity basis.

90

must be paid to the expression of low- and moderate - community
needs by bankers. The recent turmoil in Los Angeles reflects what
the continued failure to address-these needs will produce.

TESTIMONY OF MICHAEL BODAKEN

Good Morning. My name is Michael Bodaken. I serve as Housing
Community Reinvestment Coordinator for Mayor Tom Bradley in
Los Angeles, California. Today, I intend to discuss how the Com

munity Reinvestment Act and the evaluation process can be
strengthened to accomplish its original intent; and how Congress
can make the CRA more useful for the credit needs in neglected
communities, such as South Los Angeles.

91

cording to the Act, each financial institution must be assessed ac

cording
to the following criterion :
66

6

1 Community Reinvestment Act, Section 804 ( 1 ) ( emphasis added ) .

92

nationwide for the month of July, 1992. A total of 18 such institu

tions, or 6.5 percent of those surveyed received “ Needs to Improve"
or “ Substantial Noncompliance” ratings. Thus, 93.5 percent of those
institutions surveyed received a satisfactory rating or better!? For

the years July 1, 1990- July 31,1992, here is the following break
down forevaluationsby the FDIC :

Needs to

Outstanding

Total

493
9.3%

5288
100 Percent

Satisfactory
4336
81.9%

Subst. Nonc.

Improve
419
8%

40
.7% 8

Thus, over the last 2 year period, the FDIC has judged that well
over 90 percent of its institutions are actually meeting their Com
munity Reinvestment Act responsibilities. This constitutes prima

facie evidence that the current evaluation system skews favorably
toward financial institutions and unfavorably toward low and mod
erate income neighborhoods' credit needs.

.

»

10

? The July, 1992 results are attached hereto as Exhibit “ A.”
8 Based on conversation with FDIC Office of Corporate Communications, September 8, 1992.

93

onstrated that such products have resulted in a significant benefit
to low and moderate income communities that institution serves .

This will help make the community reinvestment activity more
" mainstream " and demonstrate much more clearly who in fact is
lending in low and moderate income neighborhoods in this country.
Beyond HMDA : The Need for Better and More Complete
Data

11 The term " Geocode” refers to adding census tract, state, metropolitan statistical area , coun
ty and block group codes to a customer's loan record.

94

area. All three were financed within a fairly short period of time
and the financials in all three were similar. Banks mentioned neb
ulous " risk ” in their assessment of the low income area. No men
tion of such risk was mentioned for the markets in the middle in
come areas .

13 See attached Exhibit " C."

95

The recent experience of the Bank of America /Security Pacific
merger is a case in point. Prior to the merger, Bank of America had
received an “ outstanding” rating from the Federal Reserve; Secu
rity Pacific had received a “ satisfactory ” rating. Yet, as a con

sequence of extensive negotiations between communities and local

groups, Bank of America, whose community reinvestment record
had previously been adjudged " outstanding," committed itself to an
additional, unprecedented $ 12 billion community reinvestment pro

gram over the next 10 years: a condition of its merger. Bofa also
agreed to maintain all of Security Pacific's loan programs targeted

for low and moderate income neighborhoods. If BofA or Security
Pacific had a " safe harbor" provision, as suggested by some, I do
not believe this would have taken place.
How CRA Can Be Used More Effectively to Provide Access

to Capital in Areas like South Los Angeles

a

15 Rosenblatt, et al., “ Home Loan Gap, etc." , p . D9, Exhibit “ B” .

96

The company had an opportunity to increase its market share

when two of its competitors ceased operations. The company want
ed to acquire a new building in Watts to expand. A local major
bank sent two middle market loan officers to inspect the company

and the new site. The project was rejected immediately after the
visit based on perception or risk due to the location and surround
ing neighborhood .

97
TESTIMONY BY GILDA HAAS

COMMUNITIES FOR ACCOUNTABLE REINVESTMENT
SEPTEMBER 15, 1992

INTRODUCTION

98

will occur by vigorous and serious enforcement of the Community
Reinvestment Act.

99

CAR uses aggregate HMDA data, the location of buildings, and
census population demographics to create such a context.

Major Banks and the Los Angeles Lending Market

-

100

In thisstudy, a comparison was first made between the distribu

tion of all lending to one to four unit buildings and the distribution
of those buildings in census tracts categorized by racial and income

characteristics. As indicated in Figures 4 and 5 there is a surpris
ingly good fit between the location of buildings and the distribution
of lending across census tracts classified by income, and to a some
what lesser degree across census tracts classified by racial composi

tion. The greatest gap is found in census tracts which are 80-100
percent minority. Approximately 19 percent of the one to four unit
buildings are located in these census tracts which receive only
about 12.5 percent of the loans.

101

Figure 1

L.A. MSA 1990 HMDA Home Purchase Loans
Market Share by Income Characteristics of Census Tract

Share
Market
MSA
L.A.

25 %

20 %

15 %

10 %

5 %

h

0 %
B of A

Upper Income

Wells

Middle Income

7

G.W.

Low /Mod Income

102

Figure 2

L.A. MSA 1990 HMDA Home Purchase Loans
Market Share by Racial Composition of Census Tracts

Share
Market
MSA
L.A.

30 %

25 %

20 %

15%

10 %

5 %

0%
B of A

< 10 % Minority
50-79% Minority

Wells

10-19 % Minority
80-100 % Minority

8

G.W.

20-49 % Minority

103

Figure 3

L.A. County Population by Racial Groups

Asian ( 10.2 % )

Other ( 0.2 % ) 21,327

Black ( 10.5 % )
3,618,850

3,351,242

Hispanic ( 37.8 % )

Source: U.S. Census, 1990

9

-White ( 40.8 % )

104

Figure 4

L.A. Home Loan Market
Location of 1-4 Unit Buildings and Distribution of All Home Loans
50 %

40 %

30 %

20 %

10 %

0%

Low /Mod Income

Middle Income

1-4 Unit Bldgs

Upper Income

All LA . Home Loans

11

105

Figure 5

L.A. Home Loan Market

Location of 1-4 Unit Bldgs and Distribution of All Home Loans
35 %

30 %

25 %

20 %
15%

10 %

5%

0 % +
< 10 %

Minority

10-19 %
Minority

20-49 %
Minority

50-79 %
Minority

80-100 %
Minority

All LA Home Loans

1-4 Unit Bldgs

12

106

These inconsistencies are, however, negligiblewhen compared to
the manner in which Bank of America andWells Fargo distribute
loans across the market. Here, again , it is found that low- and
moderate -income census tracts receive disproportionately small and
upper income census tracts receive disproportionately large num

bers of loans from these three banks. For example, while twenty
seven percent of the one to four unit buildings are located in low
and moderate -census tracts, these tracts receive only about 12 per
cent of Bank of America's home loans and 7 percent of Wells Far
go's ( See Figure 6 ) . At the other extreme, upper income census

tracts, which contain 30 percent of the County's one to four unit
buildings, receive about 45 percent of Bank of America's mortgages
and 58 percent of Wells Fargo's.

107

origination of more, smaller loans in lower income communities.
But this has not been the response of Bank of America and Wells
Fargo.

108

Figure 6

L.A. Home Loan Market
Location of 1-4 Unit Buildings and Distribution of B of A , Wells Fargo, and G.W. Loans
65 %
60 %
55 %
50 %
45 %
40 %
35 %
30 %
25 %
20%
15 %
10 %
5 %
0 %

Hal
Low /Mod Income

1-4 Unit Bldg

Upper Income

Wells Loans

B of A Loans

14

M

3

G.W. Loans

109
Figure 7

L.A. Home Loan Market
%ofome
&H
Buildings
Unit
1-4
Loans

Location of 1-4 Unit Bldgs and Distribution of B of A , Wells, and G.W. Loans
30 %

25 %

20 %

15 %

10 %

5 %

0 %

< 10 % Minority

AW1-4 Unit Bldg

80-100 % Minority

B of A Loans

Wells Loans

15

G.W. Loans

110

Loan
$'s&H
Buildings
Unit
%ofome
1-4

Figure 8

L.A. Home Loan Market
Location of 1-4 Unit Bldgs and Distribution of B of A , Wells, and G.W. Loan $'s
80 %
70 %
60 %

50 %
40 %

30 %

20 %
10 %
0 %

7
4
7
1
1,
Low/Mod Income

VIZ 1-4 Unit Bldg

Upper Income
Wells Loan $

B of A Loan $

16

G.W. Loan $

111

Loan
$'s&H
Buildings
%ofome
Unit
1-4

Figure 9

L.A. Home Loan Market
Location of 1-4 Unit Bldgs and Distribution of B of A , Wells, and G.W. Loan $'s
45 %
40 %
35 %
30 %
25 %

20 %
15 %

11

10 %

5 %
0 %

<

WZ 1-4 Unit Bldg

10%

Minority

80-100 % Minority

B of A Loan $

Wells Loan $

G.W. Loan $

17

112

And, in tracts with 80–100 percent minority populations, which
contain 19 percent of the County's one to four unit buildings, Great
Western has invested about 19 percent of its loan dollars.
BRANCH CLOSURES AND OPENINGS ARE INEQUITABLY
DISTRIBUTED

1 " Taking it to the Bank: Poverty, Race, and Credit in Los Angeles,” a report to the City of
Los Angeles prepared by the Western Center on Law and Poverty, June, 1991.

113

Figure 10

City of Los Angeles, Branch Closures, 1980-1989
80 %
70 %
60 %

50 %
40 %
30 %

20 %
10 %
0 %

Security Pacific

Upper Income

Bank of America

Middle Income

21

Low /Mod Income

114

Figure 11

City of Los Angeles , Branch Closures, 1980-1989
60 %

50%

40%

30 %

20%

10 %

0 %

Security Pacific
< 10%
50-79%

Minority
Minority

Bank of America

10-19%

Minority

80-100 % Minority

20-49 % Minority

22

115

Low - Income and Minority People Pay More for Financial
Services

2 Rzepinski David. South - Central Home Loan Study. Masters Thesis. UCLA Graduate School
of Architecture and Urban Planning. June 8, 1989. The study area is bounded by Martin Luther
King Jr. Boulevard on the North , Imperial Highway on the South , Van Ness on the West, and
Alameda on the East. This area has been most heavily impacted by historic redlining in L.A.
as well as by the recent civil unrest in the City.

116

CAR has found that banks that are reticent to lend in low in

come and minority communities are nevertheless willing to finance

the companies

117

Figure 12

Banks and Savings & Loan Associations
in the Los Angeles Community Reinvestment Committee's South Central Demonstration Project Area .

Banks.

Bank ofAmerica
1. Industhal Branch
6400 South Awaion Blvd.

10

LOMOMCA PWY

291.0530

10

2 Martin Luther King Jr. Branen

i

Co

10

10

e

C

T
1101

IC

Ammmmmm

19

MABON
WE

o

ma

110/5

SOUTH EAST
COMMUNITY
PLAN AREA

6

Savings & Loan Associationss
CaliforniaFederal Service & LoanAmee.
18 South Central LosAngeres årenen

119

SOUTH
CENTRAL
COMMUNITY

PLAN AREA

24

118

Figure 13

Check Cashing Facilities
in the Los Angeles Community Reinvestment Committee's South Central Demonstration Project Area

0

( 10

SANTA MONICA FW

om

mu

i
0

SOUTH EAST
COMMUNITY
PLAN AREA

16100

25

119

CRA, COMMUNITY VIGILANCE , AND IMPROVED BANK
PERFORMANCE

120

FIGURE 14

Bank of America
Home Purchase Loans in CAR Communities

Riverside, East Side
Population : 9,887
15%

White

85% Minority
Total Home Purchase Loans: 0

Santa Ana, Civic Center Barrio
Population : 8,158
3%

97%

White

Minority

Total Home Purchase Loans: 0

Los Angeles, Ward EDC /Esperanza CHC
Population : 35,348
16%

White

84%

Minority

Total Home Purchase Loans: 0

Los Angeles, Concerned Citizens
Population: 63,346
1%

99%

White

Minority

Total Home Purchase Loans: 2
Sources: 1990 Census - Bank of America HMDA data

$137,000

121

CAR members felt that it was important to have a standard of
comparison of the data regarding CAR communities. For this rea
son, Bank of America's mortgage lending in Encino, a large pre

dominantly white, middle class neighborhood in the San Fernando
Valley was also examined. The difference between Encino and CAR

communities, shown in Figure 14, is substantial:
FIGURE 15

Bank of America Home Purchase Loans in Encino
Encino, Los Angeles
Population : 56,945
87%

White

13%

Minority

Total Home Purchase Loans : 61
Bank of America HMDA data
Sources: 1990 Census

Thus in CAR communities, Bank of America made .17 home
loans per 10,000 residents. In Encino, the bank made 10.7 loans
per 10,000 residents, a ratio of 69 to 1.

122

standing rating, the bank had a strong need to improve its lending
performance, particularly in minority and low -income communities.

3 L.A. Times. 9/8/92.

123

with the make -up of L.A. communities. Yet, both banks have iden
tical, “ outstanding Community Reinvestment ratings.

-

59-308 - 92 - 5
-

124

other small businesses . This well -founded fear of reprisals by banks
keeps many small businesses quiet regarding their experiences.

6

4 Federal Reserve Board Order of September 28, 1987.

125

counts of loan rejection rates and their relationship to the quality
of life of many Americans. While Community Reinvestment has

been growing as a profession made up of regulators, consultants,
and banking officials , its basic principle may be diminishing. That

principle is that all credit-worthy individuals should have access to
loans regardless of their race or class or of the race of class which
1

predominates in the neighborhood where they live or own a busi
ness. That principle includes the idea that basic banking services

and credit products — checking and savings accounts, consumer
loans, home loans, small business loans - are for everybody, and
not just the well- to -do.

126

grounded in a common base of information . CAR's questions were
often different than those that the bank asked of itself. Thus the

bank's responses were sometimes as edifying to bank staff as to
CAR . With this effective experience in mind, CAR has begun to re
quest that discussions with other banks also be grounded in a com
mon base of information .

127

process of a merger asan opportunity for a more equitable reorga

nization of resources. Finally , in many cases, such as South -Central
Los Angeles, communities which have been abandoned or ignored
by banks have struggled to develop their own community controlled
financial institution . Financial support to these institutions by
banks might serve as an alternative form of restitution .

128

Appendix A

CRA
Performance
Self- Examination

129

CRA
Performance

Self - Examination

This form will assist us in establishing the extent to which your bank is meeting the commu
nity credit needs of Communites for Accountable Reinvestment's grassroots constituen

cies. Census tracts and zip codes which define the specific geographic areas referred to
in this form are provided in the enclosed " Community Definition Guide: Census Tracts and
Zip Codes. "

1.
area.

Please indicate the following information on the chart below by geographic

Geographic Areas

Number of branches

Number of branches
currently in the area

Crenshaw
East Los Angeles
Encino

Exposition
Hollywood
Koreatown

Northridge
Pacoima
Pico -Union

Riverside
San Bernardino
Santa Ana

Vernon -Central
Watts

West Hollywood
1

130

General Questions ( cont'd )
2.

Does your bank cash government checks for non -depositors at no

cost ?

No

Yes
Comments:

3.

Has your bank invested in any community controlled and /or minority lending institu

tions ? A community controlled lending institutions is one that has a democratic structure
and non - profit structure, such as a community development credit union. A minority owned

lending institution is one in which the majority of shares of the institution are owned by
people of color.

Yes

No

If yes, please specify the institution , type of investment, and amount of investment
below:

Please indicate on the chart below the number and percentage of women and
people of color on your Board of Directors and in staff positions of Executive Vice Presi

4.

dent and higher.

Women

African

Asian

Other

Latinos

( please specify)
#

Board of

Directors
Staff positions:
Executive V.P.
and above

2

%

#
%

#

131
5.
Please indicate on the chart below the number and dollar amount of loans made
directly to local congregations by area and year.

Geographic Areas
#

1991

1990

1989
#

$

|

Crenshaw
East Los Angeles
Encino

Exposition
Hollywood

1
Koreatown

Northridge
Pacoima
Pico-Union
Riverside
San Bernardino
Santa Ana

Vernon -Central
Watts

West Hollywood

3

$

#

$

132

SPECIFIC QUESTIONS

The following questions have been designed specifically for BANK OF AMERICA

BANKING SERVICES
6.
Please indicate on the chart below the number of Limited Checking Accounts which
have been opened by geographic area and year.

Geographic Areas

1989

1990

Crenshaw
East Los Angeles
Encino

Exposition
Hollywood
Koreatown

Northridge
Pacoima

Pico -Union
Riverside
San Bernardino
Santa Ana

Vernon -Central
Watts

West Hollywood

4

1991

133

HOME LOANS

7.

Please indicate on the chart below the number and dollar amount of Neighborhood

Advantage loans originated by area and year.

#

1991

1990

1989

Geographic Areas

#

$

Crenshaw
East Los Angeles
Encino

Exposition
Hollywood
Koreatown

Northridge
Pacoima
Pico -Union

Riverside

San Bernardino
Santa Ana
Vernon -Central

Watts

West Hollywood

5

$

#

$

134

HOME IMPROVEMENT LOANS

Please indicate on the chart below the number and dollar amount of home improve
ment loans that have been originated by area and year.

8.

#

1991

1990

1989

Geographic Areas

#

$

Crenshaw
East Los Angeles
Encino

Exposition
Hollywood
Koreatown

Northridge
Pacoima

Pico -Union
Riverside

San Bernardino
Santa Ana
Vernon -Central
Watts

West Hollywood

6

$

#

$

135

1

CONSUMER LOANS

9.

Please indicate on the chart below the number and dollar amount of BASIC loans

that have been originated by area and year.

#

1991

1990

1989

Geographic Areas

#

$

Crenshaw
East Los Angeles
Encino

Exposition
Hollywood
Koreatown

Northridge
Pacoima
Pico -Union
Riverside
San Bernardino
Santa Ana

Vernon -Central
Watts

West Hollywood

7

$

#

$

136

STUDENT LOANS

10.
Please indicate on the chart below the number and dollar amount of Student Loans
made by area of the applicant's home or permanent residence and year.

1991

1990

1989

Geographic Areas
#

Crenshaw
East Los Angeles
Encino

Exposition
Hollywood
Koreatown

Northridge
Pacoima

Pico -Union
Riverside

San Bernardino
Santa Ana
Vernon -Central
Watts

West Hollywood

$

#

$

#

$

137

BUSINESS LOANS

11 .
Please indicate on the chart below the number and amount of WORKING CAPITAL
LOANS FOR MINORITY BUSINESSES that have been originated by area of the site

where the loan is to be used and year.

1989

1991

1990

Geographic Areas
#

#

$

Crenshaw

East Los Angeles
Encino
Exposition
Hollywood
Koreatown

Northridge
Pacoima
Pico -Union

Riverside
San Bernardino
Santa Ana
Vernon -Central
Watts

West Hollywood

9

$

#

$

138

Business Loans ( cont'd )

12 .

Please indicate on the chart below the number and amount of SMALL BUSINESS

ADMINISTRATION LOANS that have been originated by area of the site where the loan is
to be used and by year.

#

1991

1990

1989

Geographic Areas

#

$

Crenshaw
East Los Angeles

Encino
Exposition
Hollywood
Koreatown

Northridge
Pacoima
Pico -Union
Riverside

San Bernardino
Santa Ana

Vernon -Central
Watts
West Hollywood

10

$

#

$

139

Business Loans ( cont'd)

13 .

Please indicate on the charts below the number and amount of conventional small

business loans that have been originated by area of the site where the loan is to be used,
by size of loan , and by year..

1989
$ < 10,000

$ 10,000
$ 24,999

Geographic Areas
#

$

#

$

Crenshaw
East Los Angeles
Encino

Exposition
Hollywood
Koreatown

Northridge
Pacoima

Pico -Union
Riverside

San Bernardino
Santa Ana
Vernon -Central
Watts

WestHollywood

11

$ 25,000
$49,999
$
#

$50,000
$ 99,999

> $ 100,000
$

140

Business Loans ( cont'd)

1990
$ < 10,000
Geographic Areas
#

$

$ 10,000

$ 25,000

$ 24,999

$ 49,999

#

$

#

Crenshaw
East Los Angeles
Encino

Exposition
Hollywood
Koreatown

Northridge
Pacoima
Pico-Union
Riverside
San Bernardino
Santa Ana
Vernon -Central
Watts

West Hollywood

12

> $ 100,000

$ 50,000
$ 99,999

$

#

$

#

$

141

Business Loans ( cont'd )

1991
$ < 10,000

Geographic Areas
#

$

$ 25,000
$ 49,999
#
$

$ 10,000
$ 24,999
#

$

Crenshaw

East Los Angeles
Encino

Exposition

Hollywood
Koreatown

Northridge
Pacoima
Pico -Union
Riverside

San Bernardino
Santa Ana
Vernon -Central
Watts

West Hollywood

13

$ 50,000

> $ 100,000

$ 99,999
#

$

$

142

TESTIMONY OF JAMES FLETCHER
PRESIDENT OF THE SOUTH SHORE BANK OF CHICAGO

SEPTEMBER 15, 1992

Honorable Chairman and Members of the Subcommittee :

143

With our sister organization in Arkansas, Southern Development
Bancorporation organized in 1988 , we continue to define the com

munity development bank model and to test its capacity as a vehi
cle for the renewal of underinvested communities. To our knowl

edge, the Self Help Credit Union in North Carolina is the other de

velopment bank in the country attempting a comprehensive ap
proach to this issue. At this point, we know that a community de
velopment bank is a financially self-sustaining institution that is
able to have broad community reinvestment impact. The success of
South Shore Bank in the past two decades has demonstrated that

community reinvestment lending is possible, profitable and effec
tive in revitalizing underinvested communities and in igniting mar
ket forces in those same communities ignored or abandoned by
more conventional financiers.
COMMUNITY REINVESTMENT &

CRA

į

144

gracious homes in the area and established single family home
mortgages as one of its lending priorities. Between 1974 and 1980,

South Shore Bank made approximately $32.7 million in homé
mortgages in South Shore. As a result, home values increased fast

er in South Shore during this decade than any other community in
Chicago, and other lenders began to make home mortgages inthe
area.

a

145

to make loans in the neighborhoods we have targeted and in other
underinvested neighborhoods in Chicago, as well as in urban and
rural areas across the country.

146
TESTIMONY OF JULIA F. JOHNSON

VICE PRESIDENT, CRA -BANC ONE CORPORATION

SEPTEMBER 15, 1992

Chairman Cranston and members of the subcommittee, thank
you for the opportunity to appear before you today. I am Julia
Johnson, Vice President of Community Reinvestment for BANC
ONE CORPORATION . BANC ONE is a multi -bank holding com

pany with $48.4 billion in assets as of June 30, 1992. We operate
57 banks with 887 offices in Indiana, Illinois, Kentucky, Michigan,
Ohio, Texas, and Wisconsin . I have the benefit of working to en
courage and evaluate the Community Reinvestment Act ( “ CRA” )
programs in each of these 57 independently chartered banks and
I have the good fortune to share my experience with this commit
tee. Our banks range in asset size from $62.9 million to $ 13.1 bil
lion. Some of our banks serve rural areas and some serve large
metropolitan communities. Some BANC ONE communities have a

wealth of resources and local community -based development exper
tise. Others have little or none.

147

of discrimination. If these industry assertions aretrue, why do the
HMDA data reflect disparities in lending patterns?

148

ratio reports are routinelygenerated and manipulated in the bank
ing business. Prior to FIRREA this was not the case.The history

of geocoding is a very brief one dating back to 1989. Today all
banks are struggling to create statistical reports - many do so
manually. Yet very few financial institutions utilize the data for
strategic planning. CRA means using information to identify mar
ket opportunity; to direct resources for the profitable exploitation
of market opportunity and to measure success within the context
of the bank's business environment.

149

It is difficult to determine the extent to which segments of the
community may lack access to capital. Regulatory reports from
banks may provide some information but there is no context within
which to consider them . They certainly cannot and should not be
used as the only yardstick to measure credit availability for low
and moderate income people or minorities. What then is the role

of CRA inproviding access to capital? CRA requires banks to lend
money. CRA should provide the incentive to banks to work aggres

sively and creatively to ensure that the lending is both safe and
profitable. That is different than saying that all banks should be

all things to all people. That is different from saying all banks
must have branch facilities in low and moderate income neighbor

hoods or that they must provide venture capital for small business
start-ups. CRA means that a bank can't arbitrarily decide to offer
some products to some people and delegate the rest of the business
to another entity when they perceive profitability to be poor.

STATEMENT OF CALVIN BRADFORD
PRESIDENT, COMMUNITY REINVESTMENT ASSOCIATES
“ WE TRUST OUR BANKS" - 15 YEARS AFTER THE CRA

SEPTEMBER 15, 1992

My name is Calvin Bradford . I thank you for the invitation to ad
dress the Subcommittee on Housing on issues that are critical to
the future of lower -income, minority, rural, and inner - city commu
nities in our country. Today we struggle to work our way out of a
deep recession and to find the resources to rebuild from the riots
in Los Angeles and to avoid the consequences of riots in many
other communities teetering on the brink of financial collapse. In
this context, we need to take this time here to reflect on the role

of the Community Reinvestment Act and the larger policy state
ment that it makes with regard to or response to the needs of these
kinds of communities.

150

Access to capital and credit is the engine that drives our free and
capitalistic economy. Indeed, it is the engine that drives all devel
oping economies. But today, as Congress reviews bill after bill to

strip the Community Reinvestment Act of its powers, we have to
ask ourselves if we care more about the economies of Poland, the
former Soviet Republics, our North and South American neighbors,
or almost any developing nation of the world than we do about our
own inner -city and rural communities in America. So fundamental
is the role of capital and credit to the development of any economy
that it is the first resource we put together after emergency relief

for food , medical care and temporary shelter. The internationally
recognized measure of our commitments to other nations is our
willingness to participate in the provision of capital and credit
though direct loans and loan guarantees and through efforts to
support programs of the Work Bank and the International Mone

tary Fund. When we seek to help Poland, for example, we encour
age programs to provide capital, credit, and investment services
from the World Bank to the services of the South Shore Bank in

Chicago .

151

For all Americans, the hundreds of billions of dollars that have
been and will be committed to this effort represent critical re

sources lost to rebuilding our national economy, our health sys
tems, and our educational systems, and our systems of safety nets.

For the people who live in the inner-city, minority, and rural com
munities which suffered from redlining and disinvestment while
their personal savings were poured into these unconscionable get
rich -quick schemes for overpaid banking and investment execu

tives, there is a threefold penalty. They suffered once when their
communities were disinvested. They suffer a second time as they

have to pay for the bailout. They suffer a third time because the
costs of the bailout limit the ability of the Government to respond
to the present economic needs — some of which are caused by the
original cycle of disinvestment itself.

same :

• The Community Reinvestment Act is the only law that places an

152

implementation of the Community Reinvestment Act. In the past
two years, the bogus issue of regulatory burden has been used to

advance efforts togut the CRA — to exempt over 80 percent of all
lending institutions based on their asset size and to shelter the
vast majority of all remaining institutions from challenges and
other CŘA obligations by using the shoddy record of CRĂ public

evaluations as a defense against community efforts to secure rea
sonable and responsible access to credit from the Nation's larger
lenders.

153

mitment to these conservative principles as a means of allowing
people to save their own communities and rebuild their own lives.
The reinvestment movement recasts the role of Government from
one of maintenance programs to one of investment programs. While
the movement would like to see more funding of Government in
vestments to leverage private investments, the key resource of the

movement is an act that costs the Federal Government not a single

penny — the Community Reinvestment Act. The Act requires that in
return for the market advantages of depository insurance and regu
lation against over competition these institutions serve the " con
venience and needs” of their local communities. It is, indeed, a
cruel irony and a betrayal of the people in our inner- city, minority,
and rural communitiesthat have accepted the private sector ideol

ogy, that the Bush Administration now adds its own bill to gutthe
CRA ( a bill with the sadly ironic title of “ The Credit Availability
and Regulatory Relief Act” ) .

154

rallying point for industry opposition to the real goals of the CRA.
Ironically, because the ratings still pass 90 percent of all lenders
with flying colors, the ratings have provided a resource for legisla
tive efforts to reward lenders that leave the best paper trails and

plans with safe harbor from challenges and scrutiny for compliance
with the full provisions of the CRA .Here, the poor enforcement re

vealed in the ratings is used to exempt lenders from any real en
forcement efforts from the community.

155

At meetings last spring between the National People's Action and
the regulatory agencies, the agencies, and the Fed in particular,
adopted the position that lenders cannot target programs to par
ticular areas, but must provide identical services to all parts of
their territory. This places an absurd penalty on programs that are
the most likely to meet unmet credit needs in low -income commu

nities — that is, programs that best meet the goals of the CRA.
Thus, while some lenders are rewarded for disinvestment, others
are punished for their successful reinvestment efforts to serve mi
nority communities.

59-308 - 92 - 6

156

to private firms whose growth in sales are directly related to an in

crease in regulatory requirements and the paperwork burdens im
posed on the banking institutions. Interestingly , no outside organi
zations involved in the community side of reinvestment or fair
housing enforcement were notified of the potential contracts for
such training services. Instead, they are offered occasional cameo

appearances at seminars and conferences. Clearly, no one who is
critical of the CRA regulatory process is sought out to provide bal
ance and diversity to the processes by insuring that these organiza
tions and individuals have access to such contractual services. Pub

lic notices of contracts are not placed in the kinds of publications
civil rights lawyers, fair housing groups, and community reinvest
ment experts and researchers generally use. If banks marketed
their CRA -related services the same way the FFIEC and the indi
vidual regulatory agencies market their contracts for the review

and development oftheir enforcement programs, they would surely

7

receive failing ratings.

157

This is all the paperwork that is required under the law. Lenders
are required to review their CRA activities and to assess the credit
needs of the local community on a timely basis. How this is done

is not defined in the law or regulations. It is no wonder that the

Office of Management and Budget indicated that it found the CRA
to be at the bottom of regulatory burdens.

158

this performance ( urban or rural) there should be much less con
cern with probing documents that define the activity that led to
this performance. It is when the performance is lacking that regu
lators need to probe the process to seek out reasons for the fail
ure — whether internal or external to the activities of the lending

institution . For the most part, these concepts are written into parts
of the FFIEC's 1989 policy statement on the CRA — but they are not
the concepts that rule the evaluation process.

159

jority of all their offices in these white city and high -income subur

ban locations. So, Harris is taking some of its resources that it had
so successfully allocated to providing low-income housing and hous
ing rehabilitation in inner-city communities and it is dashing about
in the high -income suburbs touting these programs in order to sat

isfy the Madd Hatter CRA ordersof the Fed. This is what regu
latory burden is really about.
3. Lending Disclosure

160

In 1989, the regulators developed a policy that they will not take

community challenges seriouslyunless the group indicates that it
has dealt with the lender about its service record prior to the time

of the challenge. The main source of data that groups use to de
velop a meeting with a lender is the HMDA data. By delaying the
release of the AMDA data the regulators have created a Catch -22
where the regulators require community groups to review a lend
er's record while the regulators take away thepublic data that the

groups need to assess that record. By the time the data are re
leased now, they are too old to havemuch meaning. Indeed, the
data are so old that the statute of limitations for fair housing suits

has run out on many of the loans included in the disclosure. In
spite of letters to Alan Greenspan from the Chairman and other
members of the Senate Banking Committee that this process vio
lates the law, the Fed has refused to restore public disclosure to
its proper time.

B. Commercial Loan Disclosure

161

of public disclosure related to insider loans , portfolio lending, for
eign investment, profits and losses, and nonperforming loans. The
regulators know that they should review lending patterns because
this is the best measure of real performance - as opposed to the
paper trail of meetings, community contacts, and planning docu
ments that now substitutes for performance in the CRA examina
tions. The regulators, however much they have denied the need for
commercial loan disclosure, recognize its value so much they have

tried to coerce lenders into producing it internally for the regu
lators — but not the public.

162

lender, Northern Trust, the focus on small business lending has

opened up an active lendingprogram not only to established busi
nesses, but to many new businesses as well .

163

it,” then it should be said of lending discrimination that “ they just
can't find it.” I believe the answers lie in the low priority, negative

incentives, poor training, and general disregard for existing inves
tigation and evaluation procedures that are given to fair housing
issues by both the regulatory agencies and HUD.

A. The Performance of HUD

1

164

time to add marketing on lending discrimination, HUD did not re
ward them for a job well done, but placed them at the bottom of
the funding list and cut their allocation from $ 400,000 to $25,000.

165

plicants to screen their testing proposals with three regulatory
agencies that have not developed any testing programs of their own
and with the Fed whose Board of Governors unanimously rejected

testing in part because they believed it to be unethical. In July,
HUD had to publish amendments to the application process elimi
nating the naming of the cities and changing the requirement to
clear the applications with the regulatory agencies to a strong rec
ommendation. Such confusion reveals a less than serious attitude
toward enforcement by the Nation's lead fair housing agency.

B. The Financial Regulatory Agencies

166

by her institution . While she stated that she used these records to

review the institution's lending record , she was unable to explain
what some of the categories and data entries meant. How could the
largest home lender in the United States have such poor — and po
tentially discriminatory - practices? Moreover, how could a regu

latory agency that claimed to check the accuracy of these data have
allowed such massive recordkeeping failures to occur? Amazingly ,

a week after leaving this institution , this previous branch
manager went to work for J.S. Barefoot &

Associates as a

senior consultant. What is even more ironic is that after she

joined the firm , the firm was hired to train the examiners
of the Office of Thrift Supervision — the agency that regu

lates Home Savings ofAmerica . Interestingly, when I asked ex
aminers of the Chicago Office of the Comptroller of the Currency
about the quality of their fair housing regulation, they responded
that there could be no question about the aggressiveness of their
examinations because they were monitored by Karen Godfrey, this
very same senior consultant from Barefoot &

Associates.

167

abuses. But, community development groups like Bethel New Life,
The Neighborhood Institute and PRIDE have been rehabilitating
the housing in this community and the neighboring community of
Austin. In December of 1989, HUD Secretary Jack Kemp took a
tour of this area to see what a difference these efforts of commu

nity groups and lenders was making. The tour passed close to the

home the Greens were applying to purchase. Here is a case that
shows what happens when someone takes the initiative to com
plain about discrimination to a regulatory agency charged with en
forcing the law.

168

tion Center — the Nation's leading organization in enforcement of
the Community Reinvestment Act. They sent information about
their case to her and she asked me to review it. I reported on my

findings to the Leadership Council for Metropolitan Open Commu
nities , and the Greens are now in court with claims of discrimina
tion against the bank .

169

file cases as victims must also sue the agencies that were supposed
to protect them .

5. The Powerful but Dangerous Drug of FHA and VA Lend
ing

170

could always sell the home for enough to pay off the loan , if nec
essary .

171

to over 29 percent while foreclosure rates range from just under 10

percent to over 21 percent. For the Chicago suburb of Harvey,
which has undergone a massive racial change, the level of defaults
is 26 percent andthe level of foreclosures is over 9 percent. Some
of the largest FHAlenders in Harvey haveforeclosure rates as

high as 31 percent. Typically, the defaults will lead to foreclosures
and foreclosures indicate an empty, boarded up, and abandoned
property. These properties become drug houses, fire hazards, and

havens for crime. Just twoweeks ago, Lindsey Murdock — a six year
old child — was abducted, beaten , raped, and stabbed to death in
the garage of an abandoned FHA home just two blocks from where
he lived in the African -American Roseland community in Chicago.

172

Other work , such as the Institute analysis of the Chicago com
mercial loan disclosure data , has been plagued by inaccuracies and

errors and even an unwillingness to correct significant errors
when they are identified .? In the analysis of the commercial loan
data for Chicago, for example, the Institute lending data for one
bank ( American National Bank) had been inflated by a factor of 10

due to an error in placing the decimal point. This was clearly evi
dent in the Institute's own reporting of theasset size of the banks
included in the analysis, where the level of loans for a 2 year pe
riod were greater than the total assets listed for the bank. While

this lenderaccounted for only a small fractionof all lending in re
ality, this error resulted in 37 percent of all Chicago lending and
43 percent of all suburban lending being assigned improperly to
this one institution . This contaminated the entire analysis — yet
after the Institute had been informed of this major error it revised
its report without correcting the lending level for this institution.

9

1

173

ination of mortgage bank residential lending in a major metropoli
tan area .”

174

The table compares lending for the entire metropolitan area with

lendingin 10of Chicago's black communities ( Austin , East Garfield
Park , West GarfieldPark , South Shore , Chatham , Roseland,Pull
man , West Pullman , Englewood, and West Englewood) . The first 10

lenders in the table are depositors institutions. All but 2 of these
lenders have at least 1.0 percent of their loans in these black com
munities. But for the 10 largest mortgage bankers, only 6 have

more than 1.0 percent of their loans in these black communities.
So, for the dominant lenders, the depository institutions have high

er levels of service than the mortgage bankers. This is particularly
significant since 8 of the 10 depository institutions make only con
ventional loans while 7 of the mortgage bankers also originated

FHA/VA loans — which mortgage companies argue are better for
serving these types of communities.

175

lenders. The lender with the highest level of service to lower-in
come tracts is FSB ( which is Citicorp Savings Bank) . Citicorp is a
conventionallender ( self- insuring its loans) . Its level of service with

only conventionallending is much greater than the levels of service
of MB # 1 and MB # 2 ( which are Margaretten and Fleet) —which
use both conventional and FHANVA lending. Indeed, other HMDA
data show that while about half of Margaretten's loans are FHA /

VA only , 20 percent of its total loans are to low - income people
( those with less than 80 percent of the area median income) .
Citicorpmade 17 percentof its loans to this income group — without
using FHA /VA loans at all.

CONCLUSIONS AND RECOMMENDATIONS

There needs to be a new commitment, and new effort to involve
those with the skills and commitment to make reinvestment and
fair housing work. This committee has the opportunity to raise its
voice to initiate that new commitment. The time has come to sup

port the thousands of existing and developing community-based ef
forts, to overcome discrimination and rebuild inner- city commu
nities. The missing partner is not the community — and not even

the lender — but the Government that has failed utterly in its en
forcement roles. There are many legislative proposals that could be
made. What is most important is to intervene in ways that make

reinvestment and fair housing serious issues — for all of the partici
pants in the lending industry andfor the Federal agencies charged

with enforcementof fairhousing laws. I have included a range of
proposals for the CRA, disclosure, HUD, and the fair housing laws:
THE CRA

176

5. Mandate that agency reviews of CRA records ( or com

munity service obligations by mortgage companies or other
lenders covered by the community service obligations of the
Federal Home Loan Bank Board ) be based on the existing

measures of the provision of lending and banking services
to the communities and individuals defined in the CRA leg
islation .

DISCLOSURE

177

5. Investigate HUD's investigation and management of
Title VIII complaints and cases.

September 15, 1992

Data
HMDA
1989
for
Communities
10
in
Black
Lenders
Major
20
by
Lending

Fireman's
Fund
Fleet

Margaretten

Midwest
Funding
Rand
Investment
Sears
Mortgage
Travelers
Old
Stone

895

1,609
702
760
205

2,995
1,579

1,177
2,671
3,793
1,773
1,667
4,225
1,216

40
194
12

%
100.00

%100.00
%
100.00
%
100.00
%
100.00

10

65

%0100.00
%0100.00
%0100.00
%
0.100.00
1%000.00

%2.60
%3.34

%
0.00
%
0.00

%
1.02

1% 00.00
0
100.00
%0
% 36
69.75
%4
69.23

%
0.06

%0.00
%
0.00
%
0.00
%
0.00
%
0.00

%0100.00
2,236
1,352
1,275
1,015
5,227
2,055

1,045
2,077
1,044

% 12
14.29

%
28.04
%
48.08
%
40.39
79.80
%
%
42.70

%23.16
%
100.00

16
23
0
1
55
145

%
0.37
%
1.71
%
2.28
%2.10

%
2.60
%
3.34
%1.02
%0.37
%
1.71
%
0.06
%
2.28

%0.83
%2.46

%13.64
%
3.05
%
0.00

%
2.82
%1.07

%0.32
0.31
%

%0.75
%
0.57

%0.63
%
0.44

%
0.97

%
4.87

%
3.29

%1.98
%
1.03

%20.98
%
4.07

%0.63
%0.00
%
0.06
%
5.27

%2.72
%0.00
%
0.23

%
19.86

%0.00
%0.00

%
2.46

%
5.81

%2.77
%2.24
%
0.00
%0.10
%
5.27
%
19.86

178

Crown
Mortgage
Kramer
and
Draper

0
264
131

Mu 。

United
Savings
America
of
First
National
of
Chicago

2671
3793
1604
1667
3961
1085

1,540
5,811

Gunn

Mid
S&L
Federal
America
Federal
Paul
St.
S&L
S&L
Federal
Talman

0
0

Communities
Black
Conventional
Mortgages

" We Trust Our Bankers " - 15 Years After the CRA

Home
America
of
Savings

1540

5811
1177

ooow

Community Reinvestment Associates · 1744 East Wicke . Des Plaines, Illinois

Avondale
FSB
FSB
Citicorp
FSB
Cragin
Household
FSB

Total
#P
Total
All
ercent

w

Calvin Bradford

#F
HANA
.#Conv
Mortgages
Mortgages

Lender
Name

( 708) 803-4915

Page 29

September 15, 1992

Income
Areas
:Loans
1
Graph
Low
To

% 25

% 10

5%

%
0

Bank

#1
&L
S

#1
MB

FSB

M2%< 0inority

M20-49
% inority

#2
MB

50-79
M% inority

#
&L
2S

M%+80inority

179

" We Trust Our Bankers " - 15 Years After the CRA

%15

Page 30

180
NOTES

1. See " Analysis of Banking Industry Consolidation Issues," staff report to the
Committee on Banking, Finance and Urban Affairs of the House of Representatives,
March 2, 1992 and the Statement of Jonathan Brown before the Committee on

Banking, Finance and Urban Affairs of the U.S. House of Representatives, Septem
ber 26 , 1991.

TESTIMONY OF DEBORAH GOLDBERG

ACTING DIRECTOR , NEIGHBORHOOD REVITALIZATION

Good morning, Mr. Chairman and members of the subcommittee.
My name is Deborah Goldberg, and I am Acting Director of the
Neighborhood Revitalization Project of the Center for Community
Change. I am a member of the Federal Reserve Board's Consumer
Advisory Council and I chair the Council's CRA Committee. The

Center is a national , non -profit organization that provides technical
assistance to low income, predominantly minority community

groups around the country on housing and community development
matters. CCC's Neighborhood Revitalization Project advises groups
on community reinvestment and fair lending matters. In addition,
we are a founding member and serve on the Board of the National
Community Reinvestment Coalition .

181

sight provided by the Congress through hearings like this one. We
are at a critical juncture with respect to CRA right now. The bank
ing industry is mounting a major revolt against the law, and is
supporting a series of legislative proposals that would effectively
gut the Act. At the same time, community groups are gathering
their forces in support of the law, which has been a lifeline to their

neighborhoods in the face of massive cutbacks in resources for poor
communities at all levels of government. How these cross currents

will ultimately play out is unclear. But the evidence compiled by
your subcommittee through this hearing will be extremely useful in
guiding us all .

THE ROLE OF CRA IN PROVIDING ACCESS TO CREDIT
In places where community groups have made active use of the
law, ČRA has proven to be a remarkably effective tool in providing
access to credit for those previously shut out of the banking system .
We estimate that, in the fourteen years since CRA went into effect,
community groups have negotiated more than $7.5 billion in com
mitments from lenders that are targeted to low income and minor

ity communities across the country. In recent years , banks have
made an additional $ 23 billion worth of unilateral commitments to

community development lending. Thus, CRA has resulted in the
commitment of over $30 billion to poor communities around the
country.

Key to Successful Programs

182

money is not a loan that needs to be repaid. But under the new
underwriting standards that banks are using, they are allowing

some amount of cash on hand to be used toward a downpayment.

183

A track record does exist for most low income people, but it's not
at the credit bureau. Rather, it's with the landlord, the utility com
panies, the phone company, etc. Poor people do have financial obli

gations to manage, and if a banker looks at their record of doing
so, even though the record is kept in a non -traditional place, he or

she can predict the likelihood that the person will pay back the
loan they're requesting.

184

money orders and the predatory practices of many check cashing
outfits.

185

covered virtually all of the low income areas within Philadelphia .
Fidelity's goals for the first year of its agreement with ENPIC were
115 mortgages, 200 home improvement loans, and an unspecified
number of small business loans. The bank made 197 mortgages,
181 home improvement loans, and 76 small business loans.

186

and allows the lender to lower the interest rate by as much as 4
percent.

THE NEED FOR BETTER INFORMATION ON BANK

In order to persuade lenders to undertake new programs de
signed to serve low income areas, community groups have to be
come de facto bank examiners. They have to do their own research
on the banks' lending records, and often have to show a bank how
bad its performance is in order to convince that bank to make
changes. To do this, groups must have access to information .
The Home Mortgage Disclosure Act

187

of the borrower was reported. Income data is missing for 30 percent
of the government-backed mortgages, and 28 percent of the conven
tional loans, a total of 883,400 applications. The missing income
figures are particularly shocking, since the only exemption allowed
for reporting this information is if the lender did not rely on income
to make a loan decision. It is difficult to believe that this was the
case 30 percent of the time.

59-308 - 92 - 7
-

188

choice but to go to another blending institution or risk losing the
home under contract.

189

to live. Without credit, the neighborhood business sector will stag
nate and wither.

190

Data Also Useful For Examiners

191

little light on a rating process that had previously been conducted

|

in secretbehind closed doors, it would create a higher level of CRA
accountability for both lenders and regulators.

192

cent have been rated needs to improve, and 1 percent are judged
to be in substantial non -compliance. So, while 97 percent or more
used to get a passing grade, now that number is 89 percent. This
is movement in the right direction , but the movement hasn't gone
far enough. I would hazard a guess that if you took a poll of com
munity groups in this country and asked them to rate their local

banks, you would find they would use the same four numbers as
the regulators, but in a different order. They would probably find
1 percent of the banks to be outstanding, 10 percent to be satisfac

tory, 79 percent that need to improve, and 10 percent in substan
tial non-compliance. Their judgment would be based on their expe
rience in their hometowns, where they see banks and regulators
paying more attention to marketing and outreach , but not nec

essarily to actual lending. The bottom line is that when it comes
to giving grades on CRA performance, the regulators are still far
too lenient.

What Are The Standards ?

193

For example, under Assessment Factor A ( activities conducted to
ascertain creditneeds) , the report says the following about the Rio

Grande Valley Bank:

194

criminatory practices or possible effects test problems. Yet, under
Assessment Factor F ( evidence of prohibited discriminatory or
other illegal credit practices ) , the report states, “ The bank is in
substantial compliance with all provisions of anti- discrimination
laws and regulations. .
This review disclosed no instance of dis
criminatorypractices in the bank's delivery of its products and
services. "

195

methods for determining community credit needs, that the Board
of Directors has not played an active role in monitoring CRA per
formance, that the bank has not evaluated the effectiveness of its

marketing efforts, and perhaps not surprisingly, that the bank's
special home improvement loan product for low and moderate in
come people has notgenerated many applications.

196

the CRA evaluation ofSunwest Bank of Gallup, New Mexico, which
does include part of the reservation within its delineated commu
nity. In fact, the area on the reservation that falls within the

bank's
lending territory
has about 78,000
people, some
according
to the
estimates
Navajo Nation.
compares
19,000
of the
ple in Gallup.

This

to

»

peo

197

For example, in the case of the recent merger between NCNB
and C & S /Sovran that resulted in the creation of NationsBank, peo
ple in Washington, DC , where Sovran had a presence, wanted to
know how NCNB's banking subsidiaries had performed in places
ranging from Baltimore to Houston. Getting the reports was no

small task. Yet when they read them , the groups found those re
ports were not very helpful, because they assumed the reader was
familiar with the city where the bank was based. There are some
exceptions to this rule, reports that provide a thumbnail descrip
tion of the bank and the community in which it is located. Even
for the reader familiar with the locale, this background provides
useful insight into which aspects of the local market the examiner

believed to besignificant. Among other benefits, this may prompt
some readers to bring to the attention of the examiner significant
factors that he or she may have overlooked. We recommend that
the agencies make this standard practice.
Reports Hard to Obtain

198

ever, this is hardly the system one would expect from agencies

eager to get CRA evaluations out to the public. All of this isin
stark contrast to the system for disseminating call reports. For
these, there is a single 800number that one can call to order the
reports for a nominal fee. We recommend that a similar system be
set up for CRA evaluations.

199

5. CRA evaluation reports should contain information that pro
vides the reader with hard data about the bank's lending activities.

This information should be consistent across loan categories and
types of lenders, so as to allow for meaningful comparisons.

200

thousands of applications annually, received a total of 207 CRA

protests. In the overwhelming majority of cases, no CRA issues are
raised by commentors, regardless of the bank's CRA rating.
Imperfect Evaluation Process

201

flourishing, but it's not because they're serving their local commu
nities. The staff of the House Banking Committee recently looked
at the ratio of domestic loans to total assets of various sized banks .

They found that the smaller the bank, the lower it's loan to asset
ratio. For banks over $ 10 billion in assets, this ratio was 63 per
cent. For banks under $ 100 million in assets, the ratio was only 55
percent. ( See Analysis of Banking Industry Consolidation Issues,

Staff Reportto theCommittee on Banking,Finance and Urban Af
fairs of the House of Representatives, March 12 , 1992.)

202

asked, “ Which of these gives you, as CEO , the most headaches ? ”
One doesn't have to be a PhD to realize that this is not exactly un

biased research. More important, the question didn't elicit any
meaningful information about any purported burden associated

with CRA compliance, merely the respondents' emotional reactions.

203

What the Agencies Have to Say About Documentation

a

PUBLIC DISCLOSURE
COMMUNITY REINVESTMENT ACT PERFORMANCE

TEXAS COMMERCE BANK - DALLAS, N.A.
NOTE : This evaluation is not, nor should it be construed as , an assessment of the

financial condition of this institution . The rating assigned to this institution does

204

not represent an analysis, conclusion, or opinion of the federal financial supervisory
agency concerning the safety and soundness of this financialinstitution .

205

-Satisfactory record of meeting community credit needs.

206

credit needs assessment; review of CRA lending opportunities; and
review of CRA training.

207

The bank's geographic distribution of credit extensions, applica
tions, and denials

208

Assessment Factor L - Any other factors that, in the regulatory
authority's judgment, reasonably bear upon the extent to which an
institution is helping to meet the credit needs of its entire commu
nity.

PUBLIC DISCLOSURE
COMMUNITY REINVESTMENT ACT PERFORMANCE

TEXAS COMMERCE BANK - RIO GRANDE VALLEY, N.A.
NOTE : This evaluation is not, nor should it be construed as, an assessment of the

financial condition of this institution. The rating assigned to this institution does
not represent an analysis, conclusion , or opinion of the federal financial supervisory
agency concerning the safety and soundness of this financial institution.

209

Basis for the Rating

ASSIGNMENT OF RATING

Identification of Ratings

DISCUSSION OF INSTITUTION'S PERFORMANCE

-Institution's Rating:

210

Assessment Factor A - Activities conducted by the institution to

ascertain the credit needs of its community, including the extent of
the institution's efforts to communicate with members of its com
munity regarding the credit services being provided by the institu
tion .

211

sures that banking products are responsive to identified community
needs. Specific efforts are made to ensure that all segments of the
community are reached through the bank's advertising efforts. Ad
vertisements are designed to stimulate awareness of the products

and services the bank offers throughout the community, including
low- and moderate- income neighborhoods.

212

This kind of information is utilized by senior management in rat
ing the effectiveness of the bank's marketing program and for the

formulation of new marketing strategies. Management relies heav
ily on this information when it develops new products and services.
Thebank closely reviews the geographic distribution in relation to
the lending policy.

213

institution is helping to meet the credit needs of its entire commu
nity .

214

CENTER FOR INVESTIGATIVE

YOUR LOAN IS DENIED, a report on the persistence of discrimi
natory lending practices in the 1990's, is a co-production of the

Center for Investigative Reporting and Frontline. It aired on PBS
stations nationwide, June 23, 1997.

215

YOUR LOAN IS DENIED

NARRATION : South Central Los Angeles, 1992: 1,044 buildings dam
aged. Sixty people dead. More than $735 million in losses.
SOT: Obviously you gentlemen know this is the Baldwin Hills/
Crenshaw shopping center ...

NARRATION: After the fires died out a group of bankers came to look
around .
SOT: What was this here?

NARRATION : There is an irony in all this. Community activists have
long charged that South Central was underserved by banks .
In fact, only 13 branches serve a population of over 250,000 resi
dents.

In nearby Melrose , 90 percent white, with one tenth the popu
lation, there are 15 banks.
The issue is race and credit . Do our financial institutions avoid

lending because of color?

sot: Music : " Sweet Home Chicago .”
We went to Chicago where FRONTLINE has investigated race and

credit for six months. Chicago - America's third largest city - home
to one of the nation's largest black communities.

NEWSPAPER BOY: Paper, paper ( unintelligible) . ..
NARRATION : Eighty years ago they began coming here in search of

the American dream . Today, blacks live in a Chicago at least as di
vided as the South they left behind.
BILL SCHECHNER : Who lives over here?

BRELAND : Mostly this side, the German Irish.
SCHECHNER : White ?
BRELAND : White, ah , basically, east of California would be black.
SCHECHNER: Ok, on this side of California is what?

ALLEN : This side of California is basically, right now it is more
black now. It's still a mixture .

SCHECHNER : But over here , on the other side?

ALLEN : On the other side it is basically white.

NARRATION: On the blackside of one of Chicago's colorlines is Engle
wood, a neighborhood on the south side of the city. There I met
Henry Luellan , a retired homeowner. He's lived here half his life.
LUELLAN SOT: I don't know what's wrong with the banks .
NARRATION : Near his house he showed me how a lack of credit

hurts a neighborhood.
LUELLAN : The banks have redlined this area and the banks won't
lend money into the area for the peoples to rehab and to take care

of their property, so what peoples do, they walk out of the neigh
borhood and they leave the house abandoned. This is a shell now .
SCHECHNER : Mm-hmm. Can you see it, if we went around the back?
LUELLAN : Go around the back , yeah.
SCHECHNER : Yeah , come on.
LUELLAN : Let's walk around the back and I can show you what I'm
talking about.

216

SCHECHNER : Okay, yeah . You live right across the street right?
LUELLAN : I live right in front of this house and this is a sore eye
to me. I'm going to show you what I'm talking about here. This
house was perfect. It, all of the back was closedin and it had nice
windows up there . ..

SCHECHNER : Well, how do you figure that, Mr. Luellan ? I mean
here's a house and you are telling me that a year ago it was in

good shape and it got wrecked, how come nobody just came along
and, and bought it.
SCHECHNER : Couldn't get a mortgage ?

LUELLAN : Can't get a mortgage in this neighborhood to buy. There's
nobody to lend money and if you can't get a mo — if you can't get
money, you can't buy a house .

SCHECHNER : Isn't it all over and done with here, I mean isn't it too
late ?

LUELLAN: No, it's not too late, because if we get money we will
rehab these buildings and put them back, put them backs on the
tax role. That's what it takes.

SCHECHNER : Now you've lived here for how many years?
LUELLAN : I lived here for 32 years.
SCHECHNER: What goes through the middle of you when you look
around and you see what happened ?
LUELLAN : I cry . It tears the inside out of me. This was a beautiful

neighborhood
LUELLAN : I mean we need you to give our community services as

you give other communities. This is what we asking you. Our prob
lem is, we need banking in the low and moderate income area,
where our community is 100 percent black, and everybody have
redlined our community.

NARRATION: Luellan fights for his neighborhood through the local
chapter of ACORN , a housing advocacy group. Here, AČORN activ
ists meet with representatives of Affiliated Bank of Chicago whose

parent corporation is planning a merger with another bank,
Comerica. But, mergers need federal approval and approval can be
withheld because of local opposition . That gives ACORN a hammer.
MAN'S VOICE: It's not up to us now, it's up to you. You're going to
have to deal with us .

LUELLAN : If you don't deal with us, we're going to hold up your
merger.

LUELLAN : We need your commitment that you gonna put some

service in our community where we show you we are justas trust
worthy as any other peoples on the face of the earth. This is all

we asking for. We don't want you to give us anything. We, if you
lend us money, we gonna pay you back like any other red -blooded
American .

WOMAN'S VOICE : You have all your banks's out in the rich part of
the city. You have nothing for us.
SCHNEIDER SOT: Does ACORN , do you have your outreach and your
programs that you are operating , are you in certain parts of the
city or... ?

217

NARRATION: Brenda Schneider is Director of Community Relations
for the bank .

SCHECHNER : Is it real. Is racial discrimination in mortgage lending
real?

SCHNEIDER : I would categorically say no. I think there are too
many factors that go intomaking up whether or not an applicant
does or does not get a mortgage.

SCHECHNER: Is it possible that the people at the meeting were real
ly angry, at the way they've been treated by the banking system ?
SCHNEIDER: I would say that your assessment is absolutely right,
angry is an accurate description of what I felt listening to them

218

was 35 percent below the citywide average. Austin's population is
ninety -one percent minority.

SOT SALDANA : Want to go to the park ? Come on .
NARRATION : Maria Saldana and her husband, Donald Davidson,
know just how hard it is to get a home loan here.
SALDANA: I really thought that this was the house. I mean , I said
.

this is the house. I want a house where the kids will grow up in

and it would have memories of our living in a house, and you
know, and all the nooks and crannies of a house that only a kid

can , can really appreciate.
NARRATION : It would seem that Maria and Donald are good can
didates for a loan . Donald is a real estate developer and mortgage

banker. Maria earns $69,000 as a lawyer for the City of Chicago.
She holds the couples' assets, which according to her attorney, top
$ 1 million .

But they did have trouble . When Maria Saldana, who had earlier
received a smaller loan from Citibank, applied to the bank for a

$ 191,000 mortgage/construction loan , her application was denied.
SALDANA : They sent me aa letter saying you got turned down for two
reasons; one, bad credit history, and two , too many outstanding
loans.

NARRATION : Citibank told FRONTLINE Maria Saldana was turned

down “ due to her credit performance on her own personal loans.”
Did the bank have a case?
Maria Saldana's credit report included two late mortgage payments

two years ago, some credit cards at their limit, and an unpaid six
dollar fee on an old student loan. The rest of her credit report was
clean .

Maria didn't see where there should be a problem .
SALDANA :

and when I got the credit report and I looked at it,

I really couldn't figure out what it was they were talking about
cause you know my credit rating for the last 24 months was great.
As far as I was concerned, they already made up their minds the

minute we walked in . . . I don't think they ever planned to make
that loan .

DAVIDSON: Butoddly enough, Citicorp is probably the largest lender
in black neighborhoods in the city of Chicago. And their average

mortgage, if my memory serves me right, is about $45 or $50,000,
and † think they've made a conscious decision that they don't like

lending in black neighborhoods but they'll do it and they'll do it
well because that's the law. But they have defined in their minds

a risk level and I think what must have happened was we went
beyond their definition of risk level .

NARRATION : After the Citibank rejection , Maria Saldana did get a
loan at another bank, First Chicago. Loan officer, Carol Yanowitz,
reviewed the same credit report that Citibank had seen , and
agreed to loan Saldana $ 147,000.
YANOWITZ: It is a very common scenario that we see , and we typi

cally ask for someone to qualify, give us reasons if they have slow
payments why they happened and in some particular situations we

219

may actually ask for documentation that explains why that's hap
pened.

SCHECHNER : Are you comfortable with the fact that you gave here
a mortgage and she will be able to pay it off ?
YANOWITZ: Yes, I am .

NARRATION : Yanowitz's boss is Richard Thomas , president of First
Chicago.

THOMAS: We are not in the business of knowingly making bad
loans. So we have to satisfy ourselves that the loan has a reason
able, more than a reasonable and very high probability of being re
paid as scheduled .

NARRATION : One bank says no, another bank says yes. What turns
a decision a particular way is not easy to determine. Citibank said
Saldana was a bad risk. But, she is considering suing Citibank to
find out if there was another reason why her loan was denied .

SALDANA: I went to Stanford undergrad, I got a Berkeley law de
gree, I have a job that pays $69,000 , but somehow, I'm doing some

thing wrong. Ithought I was doing all the right things, but I'm not.
NARRATION : It would seem that Peter and Dolores Green are a cou

ple who wouldn't have trouble getting a mortgage either. He's a
state employee and she works for a publishing company. They are
professional and well paid.

The Greens live in a neighborhood that's on the edge--with board
ups and fix -ups side by side. Keeping people like the Greens here
is important.

They want to stay, and in fact, invest here. The Green's had hoped
to buy the six -unit apartment building that has been their only
home since they were married.

SCHECHNER : Was it an important step for you to buy the house?
PETER GREEN : Yes, it was. I, for me , I will just speak for myself.

I think that it was the fact that we had spoken so many times over,

about owning that piece of property, and it is really nothing nec
essarily so beautiful, or what have you, but it's still special in its
own way . .

SCHECHNER : What do you mean?
GREEN :
Well, that's where our roots were. We'd been living
there for over 30 years so it had a lot of meaning in that regard.
.

SCHECHNER: Did you ever think about leaving the neighborhood ?
PETER GREEN : God yes.
DOLORES GREEN : Yes .

PETER GREEN : That's the one thing that we could have done at any
point of time. But we are not quitters, we are not runners. And I
think really that's it. We just didn't feel that we had to run .
NARRATION : The Greens earn approximately $60,000 a year be
tween them . They list assets of over $ 100,000, and they say they
are paying all their bills on time.

SCHECHNER: So when you went to the banks to look for a mortgage,
what did you think their reaction was going to be?
PETER GREEN: I thought I was white, and let me just explain what

I mean by that. I had all of my documents together, the kinds of

59-308 - 92 - 8

220

documents that I knew would be needed in making an application ,
such as tax returns, description of the property, record of, of where

a

221

PETER GREEN : No.

SCHECHNER : What did you say ?
PETER GREEN : You will be putting that in writing, OK , and you will
be indicating as to why.
SCHECHNER : Why was Green turned down ?
HILL: Because of the location of the area . If he were a long time

client, or, you know , just a client of the bank for let's say a year

or a couple of years, again, he probably would not have been turned
down.

SCHECHNER: What's the problem with lending money to someone
you don't know if they have what it takes in terms of their assets
and qualifications?

HILL: Well, it's like , if he were stronger, you know, it's like, the case
of like, a banker who really wants to loan the money to somebody
who doesn't really need the money. That's a good client. Well he

wasn't that strong. You know, but still he was very good. But, I
And going out on a limb is going into a neighborhood that you don't
mean, he wasn't that strong that you would go way out on a limb.
typically go into .

SCHECHNER: How will the bank ever get to know the neighborhood ?
HILL: They don't have to. Why would the bank have to do that?
They are setting up a service to help the community that in which
they are in. Man, there are branches are everywhere. Those

branches are supposed to know . I mean you can't go into, there's
probably banks in the neighborhood that Mr. Green is concerned
about.

NARRATION : There used to be, but no more. In fact, the bank where
the Greens were regular customers — the one bank' where they may

have stood a better chance of getting a loan — that bank moved out.
PETER GREEN : We were customers with this bank probably pretty
close to ten years, more or less.
SCHECHNER : What happened?

PETER GREEN : One day we gotan announcement that the bank was
going to be moving or closing down.
SCHECHNER : Did you go to another one?
PETER GREEN : Yes, same thing happened. That bank moved away.
Bank by bank by bank, if you will, at one time serviced this whole
area, they just all disappeared.
NARRATION : When a written explanation from Avenue didn't arrive,

Peter phoned the bank's president. Dolores took the return call.
DOLORES GREEN : He immediately says to me, " Well, John Hill
should never have accepted the application .” And I said, “ Why
not? ” And he said, “ Well, we don't give commercial loans.”

NARRATION : The bank president says Mrs. Green is wrong. He says
he told the Greens only that John Hill wasn't authorized to make
commercial loans. But when the bank sent the Greens a letter, it

gave them no explanation for being turned down . Federal law 're
quires the bank to give a reason for its rejection.
Peter Green lost patience. He complained to the Federal Reserve

Board in Washington. He expected a full investigation .

222

PETER GREEN: Usually in an investigation of the persons who are
making the complaint, usually that person is contacted to get their
side of the story.

SCHECHNER : But they didn't do that.
PETER GREEN: No. So, ah , I thought that rather strange, ah , not
having been contacted and then , yet they wrote back and said,
“ Well, we don't see anything wrong.
NARRATION: In a letter to the Greens, the agency that investigated,
the Federal Deposit Insurance Corporation , FDIC said the problem
was a low appraisal. Now there seem to be three reasons the
Greens were turned down .

Wrong kind of loan said the bank president.
Wrong side of town said John Hill.
Low appraisal said the FDIC .
We wanted to ask the FDIC and Avenue Bank about the Greens.

The FDIC refused to comment. Avenue Bank , in a letter to

FRONTLINE, put the blame on their former loan officer John Hill ,
for not completing the loan application.
PETER GREEN : I'm not Dr. King, I don't want to be thought of as
a Rosa Parks, or anything like that, but it appears that there has
been a serious problem in this area in dealing with banks for some
time. And the FDIC and those other agencies which have been
mandated to oversee these institutions, it seems that they are fall

ing short. I'd like to think that there are persons out there who are
going to develop enough courage to stand up and say no, not here .

DOLORES GREEN: If it were a case of say, I spoke too loudly or some
thing I could always soften my voice. If um , I dressed in a particu
lar manner I could always buy different types of clothes and
change that, but if it's the color of my skin . .

PETER GREEN: We can't change that.
DOLORES GREEN: I can't change that.
NARRATION : Time and again, the U.S. Congress returns to the issue
of race and credit.

SOT HEARINGS: Good morning ladies and gentlemen.
NARRATION : At hearings last month before a House Committee,

community activists complained about lax enforcement of the law .
CINCOTTA : The individual cases like I could bring up of the Peter

and Dolores Green on the West Side of the city of Chicago, who
were discriminated against by a lender . . . the people had impec
cable credit .

NARRATION : Gale Cincotta has testified before Congress more than
a dozen times in the passed 20 years. She is part of an array of

community groups, public interest watchdogs, and lawmakers who
know this is an old story.

The Federal Reserve is one of four federal regulatory agencies that
oversee financial institutions.

Last October, the Fed released the first comprehensive national
study of loan discrimination.

223

SOT LAWARE AT PRESS CONFERENCE : The new data shows that loan

approval rates differ among different ethnic, racial and income
groups.

NARRATION : The information was collected under the Home Mort

gage Disclosure Act of 1975, known as Hum -Dah . The data base
was all mortgage applications filed nationwide in 1990.

The study included the following statistics on conventional mort
gage rejection rates:

For black Americans the rejection rate was more than twice as
high as for whites.

And even more troublesome: high -income blacks were being re
jected more often than whites of much lower-income. The debate
over what these numbers mean goes on .

John LaWare is a governor of the Federal Reserve.

LAWARE : The most recent HMDA -data which caused quite a stir
when that came out last fall, are like a lot of smoke, ah, you got
to believe there's some sort of fire down there creating the smoke ,

but it's hard at this stage of the game to tell just what that is.

NARRATION: The problem, bankers say, is the study did not include
information on credit histories and level of outstanding debt. They
say further study is necessary to determine whether the numbers
show racism or legitimate credit decisions.
But retired Senator William Proxmire, who sponsored the Commu
nity Reinvestment Act, says the data is clear
PROXMIRE: Well, I make plenty of those numbers. Because what it

shows was that people with the same income, rejection rate on

blacks was more than twice as high. Furthermore, the really,
bombshell here was the fact that the blacks who had the highest
income were turned down more often than , whites who had the
lowest income. Now that's a, that's just the cruelest, most direct ,
explicit, kind of discrimination on the basis of, of race.
NARRATION : The Fed's numbers also showed that as the percentage
of minorities in a community increases so too does the number of

loan denial-regardless of income level of the neighborhood.
As the debate about what these numbers mean has continued , this
group, the Federal Reserve Consumer Advisory Council, has stud
ied ways, to detect discrimination .
SOT DEBORAH GOLDBERG AT CAC MEETING :

we are at least

alerted to a problem in the home mortgage lending field . And we
can then take steps to address it. We can argue about what the na

ture of that problem is, aid what the appropriate steps are, but at
least we all agree that there's some kind of problem out there that
we should be looking at.
NARRATION : The council includes bankers, academics, and consumer
advocates. Last year it considered using testers , paired black and
white examiners posing as loan applicants.

Cathy Cloud, a fair housing expert and new member of the council,
supports testing.

CLOUD : If you don't make an application there's no paper trail of
your visit there so, there's no way to assess the percentage of peo

224

ple who are being turned away, without even having a chance to
apply. So testing shows what happens at that stage.

NARRATION : In 1990 , Cloud supervised an experimental testing pro
gram in Chicago, which showed clear discriminatory behavior.
CLOUD : At a couple of institutions the black testers were not given
any information , were not assisted by the loan officer and were told

that they would only be assisted when they had completed an ap
plication and brought in their application fee as well, paid their
money. That did not happen to the white counterpart of the, the
minority tester. They were assisted, provided information and en
couraged to apply.

NARRATION : But, when the consumer council recommended testing
as a way to detect discrimination, the Fed said no.

LAWARE: Now, we have kind of backed off the testing. If you use
it generally, to try to pinpoint the problems, the cost is just going
to be phenomenal what we, and we have long had the authority for
Federal Reserve examiners to use testing if they sense that there
is a problem and they want to find out or they want to confirm
their judgement.

SCHECHNER : To what extent do they use it?
LAWARE : So far it has not been used .
SCHECHNER : Why not?

LAWARE : Because we have not found evidence that leads us to be
lieve that there is discrimination going on .

SOT HOUSE DEBATE : Mr. Kennedy of Massachusetts.
NARRATION : Last year, after the HMDA was released, a mandatory

testing bill reached the House floor. Its sponsor was Congressman
Joseph Kennedy of Massachusetts.
KENNEDY: The problem is not bad laws , it's bad enforcement. Bank

regulators are asleep at the switch . They treat banks like golfing
partners not banks .

NARRATION : But Kennedy's amendment immediately ran into trou
ble .

CHALMERS WYLIE : The testing program proposed by the Kennedy
amendment is a half baked idea. It is a proposal that was rejected

by the Federal Reserve Board because it would not guarantee accu
rate findings, it would be very costly to administer and is unclear
who will pay for the cost of the program .

JIM LEACH : It may be the ultimate intrusion in the American sys
tem. The problem is real, it's a secret police solution modeled more
after the KGB than it is any part of the American model.

sot: Will the gentleman yield!
NARRATION : But the amendment's co-sponsor, Republican Robert
Walker of Pennsylvania, pointed out, testing is routinely used by
other government regulators.
WALKER: That's exactly what we are talking about here. Regulators
where they find massive violations being able to turn to device to
assure that they are right and getting the job done.

KWEISI MFUME: People talk about not being opposed to redlining,
well what are we going to do ? This is the Congress of the United

225

States. Let's do something about it. But don't tell me as I've been
told all my life and people of African ancestry and Hispanic ances

try, to wait for the next tomorrow , and the next generation , and
the next election . Wetoo were endowed with certain unalienable
rights, they were life, liberty, and the pursuit of happiness.
NARRATION: But, the support wasn't there. Even though the HMDA
data had been releaseda month earlier, the amendment lost by 89
votes.

KENNEDY : The only way to get at the truth as to whether or not
there is discriminatory lending taking place in this country is to
get the facts.

MFUME : And as long as the Congress, or the banking institution
doesn't really want to go out and find out what's wrong. We'll sim

ply say as the bankers say, well please don't draw any conclusions
from subjective data. Well

226

LAWARE : I don't know. If I knew the answer , you know, we wouldn't

be trying to prove the answer with the investigation and the re
search that we're doing. We'd be out there sending in special teams
to look at areas where we thought it was going on.

SCHECHNER : What can you tell people then that will reassure
them ?

LAWARE : Kind of like a blood hound without a scent you know. It
just, he mills around he doesn't know what direction to go in.
NARRATION : The Office of the Comptroller of the Currency, or the

OCC , is another federal bank regulatory agency . It oversees nation
ally chartered banks.

A lawsuit forced the OCC to set up a fair lending enforcement of
fice in 1978 .

Zina Greene was the first director of that office. She says she came
to an agency unwilling to change.
ZINA GREENE: The first inclination came the first week. The first
thing we had to do was write testimonies for the Hill. And we had
to tell them what wonderful things we were now going to do to find

discrimination. So, we were going to test, we were going to look for
redlining, we were going to do these wonderful things — and at the
end we said nothing. We had 10 pages and we said nothing. We
didn't mention the word redlining. We didn't mention the word
testing. We didn't say a word about what we were going to do, or
how we were going to get there.
NARRATION : That was 14 years ago. To learn if things had changed,
we spoke to Susan Krause, a Senior Deputy Comptroller at OCC .

KRAUSE : We as you probably know , don't have very many successful
cases of discrimination actually brought to conclusion. Ah, so that

can be either good news or bad news.We don't find much overt bla
tant discrimination and we think, and nobody does, I think that,

um, there probably isn't much overt, blatant discrimination , but
there probably is subtle discrimination that we have a very difficult
time finding, and therefore, we're not very far along on enforce
ment.

SOT GREENE: These are boxes, files I used .

NARRATION: The OCC's lack of action doesn't surprise Zina Green
and two other former fair lending specialists. All three quit in frus
tration . Zina Green left in 1979.

ZINA GREENE : I knew this was an organization that did not want
to find discrimination . It was clear, it was eminently clear. I came
there as a director of a division . Within a few months, it was rear

ranged, and I was just off there by myself, with a secretary. And

I think that the people who followed me didn't even have a sec
retary. They were just director of civil rights, but director of noth
ing.
NARRATION : Michelle White took over the job when Zina Greene re
signed. White stayed for 2 years.

WHITE : Under the Bush and Reagan administrations we've seen an
erosion of civil rights in general. An there was never a commitment
to civil rights from my perspective in the area of either lending or
insurance .

227

NARRATION: Ron Weink was next. He says the lack of interest in
fair lending was still the case when he resigned in 1990.
WEINK : I quit as a matter of principle. I though the interest, par

ticularly by senior management in fair lending, had declined over
the eight years I was at the comptrollers office .
SCHECHNER: So you had had it?
WEINK : I had had it.

NARRATION : The head of the OCC at the time Weink resigned was
Robert Clarke.

SCHECHNER : You think you did a good job?
CLARKE : I believe so .

SCHECHNER: What would you say to people who say: " No, you
didn't, sir ? ”
I un
CLARKE : I think they simply don't understand the facts.
derstand why people feel the way they do. I just don't think they
have a very good appreciation for what goes on in a bank super
visory agency. And I think they rely too much on statistics without
look at the, at what underlies those statistics.
KRAUSE : It makes you wonder if over the years this agency has
really been interested in enforcing those laws, in getting at dis
crimination. Has it been? How could it be that those three people
quit?

KRAUSE : Well , I don't know all those people. I wasn't involved in
this particular area for as far back as they go. I think this agency
has always been interested in fair lending enforcement. Uh, I think
it's a very difficult area to try to establish a definitive record in,
and we have the same record as the other federal agencies in terms
of how successful we've been at finding and proving unlawful dis
crimination .

SCHECHNER : Who's responsible for this situation taking so long to
root out ?

LAWARE : I don't know . I refuse to accept responsibility on the be
half of the regulators. Because we conduct what we feel are respon
sible level of examination procedures to observe compliance. And
where we find any indications in the record of discrimination we

take whatever steps are necessary to correct it.

PROXMIRE: Regulators are doing a lousy job from any standpoint. A
lousy job. Very poor. We have gross, demonstrable discrimination.
Racial discrimination, gender discrimination , discrimination
against people with low incomes.
MFUME: If you understand this, you got to do something about it,

cause it will eat at you. But if you say I don't understand it and
maybe we should wait and study the data, and we should not draw

subjective conclusions, it puts off the inevitable decision to act.
NARRATION : FRONTLINE requested interviews with the cabinet

level officers responsible for bank regulation and fair housinglaws.
Both Nicholas Brady, Secretary of the Treasury, and Jack Kemp,
Secretary of Housing and Urban Development, declined our re
quests .

SOT AT HEARINGS: These hearings could not be more timely.

228

NARRATION : One week after Los Angeles exploded, community

groups were again on Capitol Hill. The urgency may have been
new. The message remains familiar.
GILDA HAAS: The recent Rodney King decision just lit the anger and
frustration and despair that was rooted in a long experience of eco
nomic injustice.

DONALD MARTIN : There are many laws already on the books to see
that these problems don't come about but we seem to come back
here year after year, basically report the same numbers and we'll
come back again next year and do this same thing again .

CINCOTTA: I hear this debate after twenty years that these banks

might be good folks and there isn't any discrimination it's like
mind-blowing. I don't know when we're going to get on with the
business of getting loans out to these communities. How many
more Los Angeles have to blow up ?

SOT ACORN PROTEST: ACORN , the peoples voice will rise again ...

NARRATION : Back in Chicago, ACORN, theneighborhood advocacy
group , continues its fight against Affiliated Bank.

SOT WOMAN : We're working people and we deserve a fair share of
whatever is going on. We need loans and we don't have to be red
lined. We're not going to stand for it. We will be back.
NARRATION : For four months, they've kept up pressure on the regu
lators and the bank.

Finally, last month the bank and ACORN reached an agreement.
Affiliated agreed to grant more mortgages in all of Chicago's low
income neighborhoods and gave ACOŘN a $25,000 grant. The Fed
approved the bank's merger.
SOT WOMAN : Redlining — we're tired of it!
SOT : Rap music.

NARRATION : But ACORN has won a small battle. Chicago's black
neighborhoods are still far from receiving their fair share of finan
cial services. We looked at what happens to the neighborhoods
when banks are scarce. Without banks, all kinds of opportunists
are free to operate here.
It's another side of the redlining story. We looked at one of the
mostcommon ripoffs, home improvement contractors offering ques
tionable financing for shoddy work.
LUELLAN : We cannot borrow money from the bank — but then the
banks will turn around and let these shyster contractors have it
and sell it to us for three times , or four times, or five times the
money and they make a fortune of off us .

WANDA GRIGSBY: We were told how much the monthly payments
would be and how long it would take to pay the loan off, but we
weren't told that the interest rate would be 17.98.

NARRATION : Wanda Grigsby lives with her husband and children on
Chicago's Southside. In 1989, she decided to refinish her basement.
GRIGSBY: When there's a heavy rain we get maybe an inch or two
of water in the basement, and we were told that that was no prob

lem, they could dig a trench on the side of the house, on the north
side of the house and fill in the cracks .

229

NARRATION : But two years after the work was done , after repeated
requests for repairs to be made, the basement still floods after a
hard rain .

SOT DOUG ROBINSON : OK , I would like to show you this awning,
this awning right here .
SCHECHNER : Yeah .

SOT ROBINSON : I had to have this replaced because the awning it
fell down. So I had someone come out to put it back up.
SCHECHNER : Uh -huh .

NARRATION : Doug Robinson says he too was cheated . He wanted
new awnings and storm windows.

SOT ROBINSON : This particular window here,this was hung upside
down. This window here, see that right there ? This came apart.
ANNIE TRICE : It was a bad storm and our back porch of this old
building where we live in, it blew down.

NARRATION : And, finally, Annie Trice. She co-signed a loan for her
mother so that their badly damaged porch could

230

BRADFORD : When the contractor comes to the consumer's house, he
gets the consumer to agree to a contract. He takes credit informa

tion from the customer at the point, and asks him to sign a stack

of documents on a clipboard, whole stack of things, including the

loan agreement, and the mortgage agreement which is buried
under this pile of documents .

PEIREZ: It's not just that we deny the charges, which we do, but the
charges really deal, to the extent that there's any validity, to a

small, small handful of dishonest contractors.
NARRATION : Dartmouth's attorney is David Peirez.
PEREZ: We monitored what was going on. We refused to do busi
ness with contractors that we thought were dishonest. Whenever a
homeowner complained, we sent people out to their homes . Did we
make mistakes ? Sure, we're human, but very , very few . Nothing
that approaches fraudulent conduct.

BRADFORD : I think that the judge, hearing these people get on the
stand time and again, essentially telling the same story about how
they were not aware of mortgages. They had no idea they were
paying that interest rate. They didn't even realize how long they
were supposed to pay on the loan, will realize that this is not just
a series of isolated problems, but an underlying problem with the
way this company did business .
NARRATION : According to the lawsuit filed in Illinois, Dartmouth
enticed contractors with expensive vacations to hook homeowners
into higher interest rates.

These profitable, high -interest mortgages could then be sold to
mainstream banks— the same banks often unwilling to make home
improvement loans at conventional rates in minority neighbor
hoods. One of Dartmouth's biggest customers was Citibank.

PEIREZ: At the time, when Dartmouth purchased the paper, it
would turn around and sell to Citibank, or other banks, and they
would be the investor, the one that held this paper in order to
make money. And Dartmouth would do that over and over again
with many thousands of homeowners. To Citibank and other banks.
NARRATION: In New York and Connecticut, Citibank was named

along with other banks as a co-defendant with Dartmouth. In Con
necticut, Dartmouth settled their case paying $ 3.5 million to 3,100
homeowners. The case against the banks was dismissed. In New

York , the case against Dartmouth is still pending. Citibank has

settled with a payment of $250,000 to consumers.
Citibank of Chicago canceled a scheduled interview when we told
them we would ask questions about the Dartmouth Plan . In a let
ter to FRONTLINE the bank wrote that, in addition to their initial

background check on Dartmouth in 1978, they did a second check :

“ After the [ Connecticut) Attorney General brought suit” and “ ...
found nothing that indicated any impropriety. .
THE LETTER ADDS: “ Citibank was not involved in the origination of
the consumer paper and did not know what specific practices the

contractors used.” So, the letter says, Citibank stopped buying
Dartmouth's loans in Connecticut. Citibank continued to do busi

ness with Dartmouth in Illinois until 1989 .

231

BLUMENTHAL: In our complaint, we alleged that they knew or
should have known that Dartmouth was not a licensed mortgage

broker and that manyof those mortgages were illegally procured
because of the extent of complaints that followed.

PEIREZ: Citibank knew about the complaints that were made to
Dartmouth. Citibank was regularly informed by Dartmouth .

Citibank as I have mentioned, wasnot only a lending bank , a buy
ing bank and a financial advisor. And as a result we were always
giving them information - good information or bad information ; fi
nancial information or any types of accusations that might affect
our business. They were fullyinformed and, and nothing that was
aimed at Dartmouth was withheld from Citibank and they know
that.

NARRATION : Meanwhile, homeowners continue to pay off second
mortgages on homes, homes still in need of repair.
SCHECHNER : Who are you paying ?

ROBINSON : I'm paying Citibank in Hicksville, New York .
SCHECHNER : Why don't you just stop ?
ROBINSON : I'd lose my home, I can't. If I stopped paying 'em now,
I have a second mortgage, which means if I stop paying they can
take my home.

SCHECHNER : Has this been hard on you ?
TRICE: It put me far behind. And I was, when I first became a case
worker, I was thinking about getting me a car. I couldn't get it. I
couldn't get anything.

BLUMENTHAL: There are human beings behind these pieces of
paper. When those human beings file complaints with banks , our
hope is that banks will be more careful and energetic in trying to

follow those complaints and stop doing business with people re
sponsible for them .

JIM FLETCHER : There are still neighborhoods in this city in which
the market economy doesn't work properly.
NARRATION : Jim Fletcher is president of Southshore Bank, one of

the few pioneers of community development on Chicago's south and
west sides .

FLETCHER : And part of the reason it does not work properly is that
institutions that are active and can extend credit in those neighbor
hoo
don't do it. They extend it to other places.
SCHECHNER : And why don't they do it in those neighborhoods?
FLETCHER: As I said before, because their perception of that neigh
borhood is that the risk is too great.

SCHECHNER: And why would they perceive the risk as being too

great in that neighborhood ? Is it race? Is it economics? What is it?
FLETCHER: It's race, OK . And, and, and that gets tied to economics.
And it's a perception that those people that aren't like me won't

handle themselves properly.
NARRATION : Other bankers see the issue somewhat differently.
THOMAS: What we need to do isto have people become qualified to

borrow money from a bank or from any other lender. But I think
access to credit is somewhere down the line. We need to do all we

232

can to stimulate job creation , good education, good credit record,

frankly those are the kind of things that are much moreimportant
than access to credit. Access to credit comes as a result of other

things.

FLETCHER : Bankers manage risk. And they perceive that this is not
the way to manage risk and to make maximum return on invested

capital. And since they don't believe it, I don't know . And it is hard
to convince them so they don't. This is not a business they want
to be in .

SOT: Fire -engine siren .

MFUME: We didn't listen in Los Angeles and we are not listening
in other urban areas and we are not listening as it relates to the
lending practices which I believe in many respects are discrimina
tory by, by some banks in this country. And I think that the same

kind of hostility is growing and it is building up against the na
tion's financial institutions.

NARRATION : In the wake of the L.A. riots, bankers and regulators
nationwide have pledged to do more to ensure fair lending.

The Justice Department has told regulators they want fair lending

cases Justice can prosecute. The Department of Housing and
Urban Development says it will begin funding the testing of mort
gage lenders for discrimination .

NARRATION: In Chicago, Donald Davidson and Maria Saldana con
tinue to rehab their home. It has helped their block , but they are
still angry.

DAVIDSON : I know how the game is played and I know how you can
hide any reason any way you don't want to make a loan . I'm a real

estate developer by trade. I'm a mortgage banker by trade. My wife
is a lawyer. You can kid a lot of people, but you can't kid us.
NARRATION : They are now considering a lawsuit against Citibank
for discriminatory lending practices.
SALDANA : I feel like I should do it, because who, how are you going

to get change if somebody like myself who should know — who
knows that something went on that shouldn't have gone on, doesn't
get to the bottom of it ?

NARRATION : Back in Inglewood, Henry Luellan is determined to see
change.

LUELLAN: I'm not gonna to leave this neighborhood until I dies . I'm
going to stay in this neighborhood. No matter what happens. I'm

going to fight, I'm going to meet, I'm going to talk to peoples. Soon
er or later, I will win .

NARRATION : And the Greens ? They finally got a mortgage and

bought their apartment building. They are suing Avenue Bank.
PETER GREEN : It just should not have happened, I'm sorry. That's
all there is to it. Um, it's the law of the land. Born here, educated

here, pay my taxes here, I'm entitled to a fair shake. Nothing spe
cial, fair shake, under the law.

233

Woodstock Institute

TOV 2 3
: 1.2

pega
Dal . 11-30

Jean Polde

President
Kathryn Tholin

October 5 , 1992

spis

Vice President
Emestine Jackson

Assistant Vice President

Board of Directors
Chairman
James Capraro
Greater Southwest

Derekspnient Corporation
Vice-Chairman
Sokoni Karanja
Centers For New Horizons
Secretary

Dear Senator Cranston :

David Ramase
McCormick Theological Seminary
Treasurer

Elizabeth Hollender
Government Assistance Project
Members
Ronald A. Grzywinski
South Shore Bank
Stanley J. Hallett

Center for L'rbun Affairs

We would appreciate the opportunity to clarify for the
record certain aspecis of a repuri that was cited by Calvin
Bradford in written testimory he submitted recently to your
subcommittee . The report in questior., " The linknown beniers :
The Role : f Muitgage Banks in the Chicago Metropolitan
Area , " was written by cr . Constance R. Dunham of The broen

and Policy Rescurch
Northwestern l'niversity
Richard Hartnack
Union Bank

Institute and was commissioned aná
Woodstock Institute in 1991 .

John L. McKnight

1 .

Center for l'rban Affairs
and Policy Rescurch
Northwestern l'niversity

R. Susan Motley
RSM / Askvintes
Mary Nelson
Bethel New Life, Inc.
Jean Podde

published by the

The Testi!nriy states that the Report found no
differences in the levels of mortgage bank lending to
minor : ty and wilice commurites .

The Repost congarei predominantly black and white
neighborhoods in Ca'n ways . First , te Report found that the
rate of mortgage bank lending was quite different in black

Woxxlstork Institute
Alexander Polikoff

and white neighborhoods , and clearly illustrated this simple

Business and Professional

comparison ( Table 3.9. p . 52 ) .

People for the Public Interest
Hipolito Roldan
Hispanic Housing
Development Corporation
Lawrence B. Roster

Chicago Capital Fund
Sandra P. Scheinfeld
Sylvit and Aaron
Scheinfeld Foundation

Second , a major finüing of the Report was the absence of
significant disparities in mortgage bank lending rates among
comparable black and white neighborhoods -- that is , after

controlling for housing , demographic , and economic
characteristics of census tracts that likely affect mortgage

Beruum Capital, Inc.

bank lending rates . The distinction between simple
comparisons and comparisons that statistically control for

Founder
Sylvia R. Scheinfeld

Report explained the distinction at length ( pp . 37 , 43 ,

Richard W. Shealey

1903-1920

other neighborhoud characteristics is important and the
46 , 48 , 52-4 , 65-6 , '91 , and 29 ) .

234

Senator Cranston

October 5 , 1992
Page 2
2.

The Testimony argues that the Report ignored its own findings that
FHA/VA and conventional loans tend to be made in different types of
communities .

This allegation is not correct .

One of the major findings in the Report,

which it discussed in some detail , is that mortgage banks make FHA and VA
mortgage loans in neighborhoods that tend to be quite different ( e.g. , in
terms of racial change , income , and racial composition ) than those in which
they make conventional mortgage loans ( pp . 66-70 ) . The Report noted that
" FHA /VA and conventional mortgage lending patterns are strikingly different
from each other " and that each " has a strong presence in distinctly different
segments " of the metropolitan Chicago mortgage lending market ( p.66 ) .
Furthermore , the Report compared FHA/VA and conventional lending patterns of
mortgage banks with those of depository institutions ( pp . 81--84 ) . Together ,
these findings served as the basis for two of the six major recomendations of
the Report ( pp . 91–2 ) .

The type of statistical analysis used in this Report cannot identify which of
several plausible reasons explain the differences in FHA/VA and conventional
mortgage lending patterns noted above . The Report pointed out that these
distinct lending patterns partly result from differences in the relative
appeal each loan type holds for various types of households ( pp . 26-9 ) , an
important point to consider when grappling with the puzzle of why depository
institutions so rarely provide FHA / VA mortgage loans . The Report also cited a
recent audit ( testing ) study of potential homebuyers , as well as interviews
with Chicago realtors and statistical scudies , all of which support the view
that " it is unlikely that borrower preferences alone explain FHA /VA and
conventional mortgage usage " ( p . 29 ) . The report noted that the differences
could result from realtor or mor - gage bank targeting of each of these types of

mortgage loans to different parts of the market ( p . 70 ) . The Report
recommended as a next step specific studies to generate the kind of
information that would help resolve the question ( pp . 91-2 ) .
3.

1

1

The Testimony states that the Report found that mortgage banks ' use of

235

Senator Cranston
October 5 , 1992
Page 3

The Report found that there were large disparities in depository institutions '
mortgage lending rates between comparable black and white neighborhoods, but
no significant disparities in mortgage banks ' lending rates between comparable
black and white neighborhoods. However , the Report did not analyze the
reasons for those disparities . Therefore , we cannot conclude from this
analysis either that these patterns were caused by mortgage discrimination by
depositories or that there was an absence of lender discrimination by mortgage

banks . of relevance to both mortgage banks and depositories is the Report's
findings that aggregate mortgage lending rates ( of all Chicago-area lenders )
were significantly higher in white than in comparable black neighborhoods .
The Report provides policymakers and the public with a great deal of new
information on the operation of Chicago-area mortgage banks and their
residential mortgage lending patterns. However , it is clear that other
studies must be conducted before a clear picture emerges as to the extent to
which Chicago-area mortgage lending patterns result from lender
discrimination , from other kinds of lender behavior , from borrower behavior ,
and / or from the actions of other institutions . The Urban Institute , Woodstock

Institute , and many other researchers around the country are now engaged in
this next round of research .

Thank you for the opportunity to clarify for the record the purpose and
findings of this Report .
Sincerely ,

Malcol Buh
Malcolm Bush
President
Woodstock Institute

Constance Dunkan
Constance R. Dunham
Author of the Report

The Urban Institute

236

TESTIMONY SUBMITTED TO THE SENATE

BANKING COMMITTEE, SUBCOMMITTEE ON HOUSING

Kathryn Tholin ,Acting President

Thank you for inviting Woodstock Institute to submit testimony to the committee on
the implementation of the Community Reinvestment Act.

The Woodstock Institute is a nonprofit organization which is based in Chicago and
works nationally to bridge the gap between the needs of distressed urban and rural
communities and the resources of financial institutions . During the last fifteen
years, the Institute has conducted extensive studies of housing credit flows and has

documented continuing patterns of disinvestment in poor, working class, and
minority communities; it has monitored the community reinvestment performance
of financial institutions ; it has worked with state and local government and
community development financial institutions to develop and implement innovative

financing programs; and it has provided technical assistance to community -based
organizations in assessing their community credit needs and in designing and
implementing financial programs for affordable housing and job creation.
Since passage of the Community Reinvestment Act, the Institute has used the CRA
as a tool for

In response to the request of the Senate Banking Committee for testimony
addressing the effectiveness and impact of the Community Reinvestment Act, we
would like to focus on two primary issues:

1.

The continuing need for the Community Reinvestment Act

The Community Reinvestment Act has accomplished a great deal since its
inception .

That impact goes beyond the $30 billion in targeted lending

Woodstock Institute, 407 S. Dearborn , Chicago, IL 60605 ( 312) 427-8070

237

Page 2

commitments made in response to community action , and substantial amount of
additional lending to low-income and minority communities made unilaterally by

banks. The result of these commitments and other compliance efforts is that more
and more banks are actively looking for and finding lending opportunities in
communities they previously ignored. These efforts have a long term effect on the

marketing and lending activities of these institutions. Without the CRA, however,
these institutions would not be as likely to seek out such market opportunities.

The presence of the CRA in its current form , applying to all banks and savings and
loans, is necessary to ensure that these institutions address the credit needs of low
income communities. While these credit needs can be sound lending opportunities,
they often require special guidelines and program elements that an institution
might not explore and implement without the incentive of CRA.

The Institute strongly opposes any attempt to limit enforcement of the Community
Reinvestment Act, through small bank exemptions, safe harbor provisions, or other
means.

One of the primary arguments given by opponents of CRA is that many banks
should be exempted from its provisions because of the high cost and effort of the
paperwork required. We believe that this is a false issue, and certainly does not

provide a justification to abandon the overall requirements of the CRA .
We believe that some of the difficulty over documentation of CRA efforts is due to
banks' uncertainties about what information regulators are looking for. Much of it
is due to the emphasis of bank consultants and vendors on the production of
paperwork to document CRA efforts. As a result of these, banks may be defensively

compiling more paper than necessary . In addition, some of the problem is due to an
overemphasis by some examiners on pieces of paper rather than concrete results.

Resolving these issues does not require changing or limiting the Community
Reinvestment Act. The appropriate emphasis of all of those involved in CRA
implementation and enforcement should be concrete actions and results .

Documentation should be a natural part of all of an institution's marketing and
development efforts, and is important to help ensure the success of those efforts .
On the other hand, a bank that places primary emphasis on generating an extensive
paper trail is utilizing time that could be spend developing new outreach and

lending programs . Any bank that is taking CRA seriously should not find it
difficult to document their research , initiatives , and results.

Some bankers are contending that rural community banks be exempted from
compliance with CRA because those banks by nature must serve the needs of their
communities. Our experience is , however, that no bank, urban or rural, inherently

serves the credit needs of its community. Many banks, in fact, choose not to lend
money at all, focusing instead on purchasing Treasury bills and other government

Woodstock Institute, 407 S. Dearborn , Chicago, IL 60605, ( 312) 427-8070

238

Page 3

securities. Today, for the first time since 1951, banks have more government paper
in their vaults than they do commercial and industrial loans ( Martin Mayer, Wall
St. Journal, September, 1992) .
Small banks , in fact, have received the bulk of the " Needs Improvement" and
" Substantial Noncompliance" ratings . According to the Center for Community

Change, between July 1 , 1990 and December 31 , 1991 , more than half of the banks
receiving these ratings had assets under $250 million, and of those, 83 percent went
to banks under $ 100 million in assets.
Implementation of the Community Reinvestment Act requires a deliberate effort by
any bank, urban or rural; any bank should be able to document those efforts and
results.

.
2

Using CRA more effectively to promote community development

Community Development Financial Institutions

The Institute seeks programs and mechanisms to address a wide range of
community credit needs . One of the things we have learned is that , despite

successful CRA agreements and programs, disinvested communities have credit
needs that will not be fully met by a traditional financial institution . Many of these

have developed through long -term disinvestment and its impact on a community's
resulting inability to function in the market economy.

In many parts of the country, other lending institutions are seeking to address
those deeper credit needs. Community development credit unions are making small

loans to low income individuals for such purposes as buying a used car to travel to
work, education and training, or home improvement. Equally important, they are

offering low cost financial services to low income persons and providing the

extensive consumer education necessary to bring people from the cash economy into
mainstream financial services. Community development loan funds are providing
low cost, higher risk loans to needed community development projects which will
bring housing, jobs, and increased economic activity to a community. Microcredit
programs, through both intensive training and financing, seek to bring individuals
from dependency to self -sufficiency through self- employment and very small
business initiatives.

It is our view that addressing the credit needs of disadvantaged communities is a
long term as well as a short term project. In this context, it is appropriate that

financial institutions be encouraged to develop programs and take actions which
can increase a community's capacity for credit over the long run . The New York
Federal Reserve has taken that approach in determining that investment in and

assistance to supportive services such as day care is an appropriate CRA activity.

Woodstock Institute, 407 S. Dearborn, Chicago, IL 60605, ( 312) 427-8070

239

Page 4

Support of community development financial institutions should not substitute for
efforts of financial institutions to lend directly in lower income communities. We
have found, however, that financial institutions can provide valuable assistance -- in

the form of grants, low interest loans , and technical assistance to such financial
intermediaries. These partnerships can expand the reach of financial institutions
in meeting the least bankable credit needs and should be encouraged.
Expanded HMDA reporting

Woodstock Institute has long supported the expansion of HMDA reporting to
include small business lending disclosure. Business lending, and the resulting job
creation and retention , is clearly critical to a community's financial viability. Many

CRA agreements and programs include small business lending as an important
component. For many financial institutions , business lending is their primary
activity. But today, there is no public information on the business lending patterns
of financial institutions.

A local ordinance in Chicago requires all banks requesting city deposits to provide
annual information on their commercial lending. A two-year analysis of that data
showed that only 10 percent of commercial loan dollars reported were lent in

Chicago's neighborhoods, with 90 percent lent downtown or in the suburbs .
Expanded HMDA reporting which included the size , location , and type of
commercial loans would provide valuable information to assess commercial
reinvestment.

Penalties for Noncompliance
Despite the substantial successes of the CRA, large numbers of institutions have

not responded in a meaningful way to its requirements, and have made no efforts to
address the credit needs of low income communities. In the absence of a pending
merger or acquisition , the poor public relations of a failing rating is the only effect
on the institution. While public disclosure of ratings has led institutions to pay
more attention to their ratings, this is not enough. Additional appropriate penalties
for a finding, or a sustained finding, of " Substantial Noncompliance" should be
considered . The new practice of the Federal Home Loan Bank of reviewing
community records of its member institutions as a factor in approving access to its

financial programs for members is an important action in this direction.

Thank you again for the opportunity to submit testimony to the committee. We
would be happy to work with you further in the development of policies and

programs that can meet the credit needs of low and moderate income communities
and households.

Woodstock Institute, 407 S. Dearborn , Chicago, IL 60605, ( 312) 427-8070

240

September 25 , 1992
Ryan Conroy
United states Senate
Committee on Banking , Housing and Urban Artairs

To :

Housing Bubcommittee
Roon 535

Dirkson Senate office Building
Washington DC
Fax :
Fron :

Re :

( 202 )

20510

224-5137

Charles B. Finn

Comments to be added to hearing testimony

As per our phone conversation , I am sending comments of six
issues I view as directly affecting the ability of the

regulators , researchers and the public to assess the performance
of financial institutions . While the 1990 HYDA data is a great
step forward , it only partially addresses the need for

comprehensive , reliable and timely information about this
critical sector of our economy and its huge potential to
contributo towards the failure or success of urban , rural ,

minority and low income communities in this country .

I will address six areas of concern I have , based upon my
accese . I do want to be clear from the onset of my comments

research regarding communities , lenders , lending data quality and
regarding the intent of my testinony :
Namely , at this time , we
do not have adequate data to assess the performance of the
financial sector in rural , urban , minority and low income
communities . Frankly it is premature to say the least , for a

debate about whether certain institutions of a certain size , or
certain communities should be exempted from dissemination of data

when we cannot make reliable assessments based on the quality and
availability of current data . It is ironic that the same groups
that are currently raising the issue of liniting access are the
sana organizations that have made it so diffiouit to obtain what
data is actually needed .
The larger issue that needs to be addressed is how does the very

spirit of economic capitalism regarding equality of opportunity
and access survive when the public and government lack the vital
intornation necessary to make informed decisions about markete
and regulation .
I.

Native American Communities

The 1990 data sets allowed the first access to Information

241

regarding financial institutions activity within there
While there are real questions regarding the
comprehensiveness of this data in terms of roporting by other
federal agencies , it is clear that what data we do have indicates
this group has real problems accessing capital.

communitie ,

There were about 19,000 loan applications that identified the
primary applicant as native american . This is a very large
number when one observes there are a little over 2 million native
americans in the whole country . Of those applications , almost

7,600 ( 40% ) have no location variable assigned to them .

This

means we cannot tell which city , M8A , county or state these
applications came from , which makes assassnent of any community
Another example of problems of this sort is

extremely difficult .

that the NBA of Minneapolis - St . Paul has only one application

listed with native american as primary applicant. This is very
curious when the size of the native anarican conmunity is taken
into account and one considers that Minnesota has one of the
largest native american populations of any state .
Another problem is the number of application denials , which are
not quite as bad as comparable cohorts of black applicants , but
far worse than comparable whites . This is especially puzzling
when one take into account the plethora of BIA loan guarantee
programs that romove a great deal of the risk and also gives

Interest rate incentives to this group of applicants .
II .

Rural Landing

There is very little information available regarding lending
performance in rural communities due the HIDA loophole that does

not require reporting of lending in enall communities.

However ,

we do know that people in these areas are much more vulnerable to
discriminatory landing practices and also lack the ability to do

anything about the problem . People are more vulnerable due to
the fact there is no reporting of the data for oversight and it
is well documented that applicants that are turned down are

reluctant to protest or even discuss the problem . In other
lenders activities. The other , and even more compelling reason

words , there is no " sunshine " in these communities regarding

for careful oversight in these areas is that often times , there
is only one financial institution available . Consumers who are
denied access to the " only bank in town

are simply out of luck ,

where even in small cities , borrowers at have the opportunity to
shop around . Consuners that do travel to another community find
bankers in that community unintormed about their area and
therefore , not equipped to handle their business .

I had a brief opportunity to use data from FDIC tapes that
identified rural bank activity by loan category ( ie agricultural,
home lending , small business, etc. ) . When i compared data from
this tape to county boss nees ú :. ? garnerad ' rom other sources , I
found some larga discrepanc. ec v
ro'ng portfolio merformance of
same local lendez's and the Jojor me they served . One wo! )

242

posit that an institution's lending performance over time should

mirror economic activity to a certain extent within the community
it serves . While I can draw no conclusions from this observation
due to lack of breadth of the work and comprehensiveness , I will
comment that my observations argue for more investigation and

better data in this area at the very least .
III . small business lending- no data
It is well documented that small boksiness lending is critical to

the economy of any area . In fact this sector is often called the
" engine of vitality and change " as it generates most of the new

Jobs in the country .

Yet there is no HMDA for small business .

If small businesses cannot get a loan in a particular community

due to discriminatory activity by lenders , how could we expect
people within that community to have the ability or need to
access financial markets for consumer and home loans?
An

observation nade by several institutions when asked to comment in

front of this comnitte overtheyears ( I would sitemy research
in Atlanta and Detroit ) , has been that they do not get any
applications from the areas they have been accused of

alecrimination in . Certainly a large part of this observed
result is from attitudes , behaviors and actions of those
institutions within their communities. But what part is due to
the fact that institutions that not only do not offer home loans
in certain communities , also do not offer small business loans

that actually generate the incomes that allow citizens to thrive
and apply for home , loans ?

One phenonenon that has been observed over the last few years
regarding agglomeration in the financial Industry is the new
attitude these large institutions take toward financial " lines of
credit . "
These large institutions survive and flourish based
upon their ability to balance the additional debt loading
incurred for purchasing institutions with increased segmented

market opportunity and application of cost savings through
" economies of scale " management processes and technologies .
These " special lines of credit" , which are critical to small

business and communities are very difficult for large
institutions to handle .

They require a much higher level of

knowledge about the lender , the market and the community than a
business whose profit rationale requires wholesale practice of
" economies of scale" can handle . Therefore , many large
institutions have been terminating these loan types , which sounds
the death knell " for small business in many communities .
There is no data available regarding small business lending that

would allow us to determine the behavior and impacts of this
critical conding market in our communities .
TU .

goll Bessinesg Administration data

a mata used to be available and I was able to access the data
u 1989 for the country . This no longer appears to be the case .
3

243

While this data set does not represent anything other than the
activity of lenders in this specific category, it is important
that we know which Institutions are using these public subsidized
lending opportunities and who they are lending to .

v . Too big to regulate
With the demise of local communities and states acting as the
boundaries of financial institution activity in the country , we
now have institutions that are active across whole regions and
indeed , the country . One bank in Texas has storefronts in over
100 communities . A recent agglomeration in the southeast
involved activities that not only comprised all of the banking
activity in many communities, but actually set up an institution
that controlled a large traction of banking activity in the whole
region ! When these institutions get into financial trouble , it
is well understood by most people who study bank failures , that
they cannot be allowed to actually close down because the impact
of such an action is so large as to actually destroy whole
economies of areas . The sane rationale applies to CRA
examinations . Institutions of this size , as a matter of policy
cannot be evaluated in terms of their performance in communities .

One only has to peruse decisions in the Federal Regerve Bulletin
regarding Board of Governors decisions regarding CRA challenges

to institutions of this type. These challenges are dismissed
because while these banks may be operating poorly in one area ,

they are doing well overall .

This successful argument is welí

founded in that regulation must look at the Institution as a
whole as any punishment will affect the institution in that
manner . Therefore , it is difficult to impossible for regulators

to address problems of this scope in the traditional manner as
detailed in the act and regulations .

New proscriptions to address institutions of this size must be
developed not only in the area of safety and soundness , but in

Community Reinvestment as well .

It is altogether possible , if

the banking lobby is successful in their attempt to exempt small

and rural Institutions and large banks cannot be approached due
the to big to regulate phenomenon , that the spirit and intent of
Congress regarding CRA will be not partially , but completely
negated .
VI .

North American Free Trade Agreement .

Any comments regarding Community Reinvestment must also address
the impact of NAFTA on financial institutions and insurance in
communities , regions and states . The financial section of this
agreement, which legally , is beyond state , federal and even
constitutional law , in assence allow " carte blanc " access to all
communities within the United States . These private sector
institutions will operate without any guarantees of safety ,

soundness, security or be required to follow local, state or
federal laws and regulations in these areas . . It would be hard to
overestimate the eventual Impact of this treaty as it creates a

" superclası " of investors that will not have to compete on the

1

244

same level playing field as local institutions . While the
immediate impact of these changes is nitigated by the

restrictions placed within the treaty in terms of percent of
foreign ownership ( to protect Mexican business ) , the abrogation
of ali local, state and federal regulations in these areas has to
load to the eventual complete de - regulation of these industries .

At the very least , this treaty will eliminate all sub - federal
regulation of these industries and in the case of insurance

industries, this is all regulation . The old proverb about the
" camol's nose in the tent" again demonstrates as how old
strategies can still be successful.

And this part of NAFTA

certainly is a demonstration of this truism .

245

FIRST NATIONS DEVELOPMENT INSTITUTE
69 Kelley Road • Falmouth , Virginia 22405 • ( 703) 371-5615

246

Mr. Chairman and members of the Senate Banking Committee:
I wish to thank you for this opportunity to address the critical need of
Indian Communities to have access to responsible financial banking
facilities, which are sensitive to the culture of the individual Indians and
tribes.

First Nations Development Institute is oldest and largest American Indian
reservation based economic development organization in the country . We

began our work in 1980, with a strict mandate to work with tribes and
individual Indians to help them become less dependent upon the federal

government and to become more self-sufficient. This is accomplished
through educational efforts and the provision of technical assistance to
help Indian communities develop economic programs that are culturally
appropriate . Our work over the past 12 years has shown us that there

are no easy answers to our economic problems. Development is a
lengthy process of both recognizing and building upon leadership skills
of individual Indians and tribal organizations. Part of what we do is

work with a community or tribal council to learn about that economy
what community members are doing, what their interests are, and how
their future goals might fit into the bigger economic and community

picture. One of the obvious pieces ofour work is to study reservation
economies, the spending and investment practices of the reservations,
and generally to follow the flow of money in and out of the community.
Working with bankers, responsible investors, and foundations, First

Nations has constructed several pipelines for injecting capital into the
reservations. Through our Oweesta ( Mohawk word for money) Program ,

First Nations places capital on the reservations and builds Indian
people's financial capabilities and skills. First Nations' has received

loans and seed capital grants of $1.8 million . That capital supplies
matching loans to micro-enterprise loans funds, supports deposits in
reservation -based credit unions and banks, provides partnership deposits
in other financial institutions, and guarantees loans for field projects.
Tribes select which commercial banks should receive the partnership
deposits in recognition of their innovative lending in Indian Country. In
addition, First Nations' has convinced other investors to deposit over
three - quarters of a million dollars in Indian - owned institutions, thus
helping capitalize Indian economic development while keeping their
money safe and earning the fiar market-rate return . Thus, our work
and interest in the Community Reinvestment Act, is obvious.

I will start off by sharing with you a few examples of banking
experiences of tribes. Not long ago, a lawyer representing the Fort Peck
Tribal Housing Authority withdrew the agency's several million -dollar
deposit from their local bank and placedit in several banks in Denver,
Colorado. This was done because the local bank had been holding the
Housing Authority's funds in a noninterest-bearing account for years, a
not so uncommon scenario in tribal banking relationships. This action
got results . Local banks began treating the tribes in the area as

247

preferred customers.

Another tribe recently received a large judgement award from their local
government. In studying their relationship with their local bank, it was
found that approximately $400,000 was deposited into the bank, by the
tribe monthly to cover administrative salaries and obligations yet with
that leverage, that bank made no substantial business or financing loans
to members of their tribe. This with the CRA in place. A portion of this
award was distributed in the form of per- capita payments to the tribal
members. The award money was deposited into the same local banking
institution who then distributed the checks to tribal members. Included

in this distribution was a notice from the bank notifying members that
to enhance services, they had extended their hours.
The chairman of the Salt River- Pima Maricopa Tribe had been turned
down for business and personal loans several times by the local bank
prior to becoming chairman . When he became chairman and realized
that he had a responsibility to negotiate with this bank, he tried to put
his personal experiences behind him . Upon entering the bank on tribal
business, he could not see the bank president, until it was determined

that he had sufficient financial leverage. After several months of
negotiations, and educating the bank about his tribe, the bank has now
guaranteed several loans and negotiated bonds for infrastructure projects
on the reservation , and the tribe is now a preferred customer .

The Northern Cheyenne people have tackled a corporate Goliath . In
efforts to prevent mining on the reservation , tribal treasuries were
drained and the poverty level of the tribal memlis did not improve. In
1984 , Native Action was formed to study econo! ...e alternatives to
mining. By surveying the community, Native Action found that there

was a tremendous interest to develop small businesses on the
reservation , however, no one could find a bank willing to provide
financing. A focus group was attended by more than 50 people
attending in weather of 40 degrees belowzero.

When the First Interstate banking system of Montana announced plans
to merge with a Wyoming bank system , Native Action challenged the

mergerunder the CRA. Only one day after receiving notice of the
protest in January 1990, the bank board reduced its primary lending
area from 30 miles to just 10 miles, thus excluding the entire
reservation . The bank stonewalled even more successful reservation

businessmen from access to financing, Tribal members found the local
bank reluctant to finance young ranchers. But this is common to
reservations across the nation , many who are 30 to 50 miles away from
the nearest financial institution , to begin with .
Mr. Chairman , all too often banks soak up the savings from a
reservation and pump it into the border town economies or out of the
regional economy entirely . The effects on the reservation or regional

248

economy are devastating. Without adequate banking relationships in
terms of loans, interest and investments, money coming onto the

reservation quickly drains away without contributing tothe tribal
economy. In exchange for tribal and individual Indian monies being
deposited into their banks, tribes are only asking for competitive interest
bearing accounts, and loans to tribes and tribal members at competitive

interest rates. These practices are readily available to you or I, but not
to the Indian people living on reservations.
Without access to reliable, competent banking and financial services,

Indians not only fall pray to con artists, loan sharks and hustlers, but
get charged exorbitant interest rates in the process. Even the Bureau
of Indian Affairs, the trustee of Indian lands and natural resources, has
lost Indian Trust fund monies to bank hustlers and embezzlers.

There is the argument that banking regulation has caused the banking
crisis because of required burdensome paper work . But current CRA
regulations do not require banks to file any lengthly reports. Currently ,
they are required to file a CRA statement, a CRA notice and the CRA

public file. In the statement, the bank needs to simply describe its
lending area and the credit it offers. The notice merely requires the
bank to display how community members can obtain a copy of their
CRA statement and how to comment on the bank's performance. The

CRA public file contains all comments received and the bank's
responses. In many instances these rural banks produce far more paper
work than is required by the law and the regulators. Further, a recent
study indicated that smaller " community " banks are the worse offenders
of the CRA . Between 1990 and 1992, 71 percent of the banks that
received the lowest CRA ratings were smaller banks with assets of less
than $ 100 million .
Mr. Chairman , economic development capital has always been derived on

reservations by large infusions of federal money, small- scale financing is
virtually non - existent. Reservations need the financial vehicles to form
capital for the right purpose, at the right time and in the right amount.
First Nations will be requesting that the Senate Select Committee on
Indian Affairs hold a hearing on focusing on Banking Services in Indian

Country in the 103rd Congress.
In closing, while much of the banking concerns among Indian
reservations are not being resolved , without the protections contained in

the CRA, our communities will be left completely to the mercy of con
artists , and fly -by -night financing operations, and without access to
reliable financing services .

Mr. Chairman , again thank you for this opportunity.

249

The Community Reinvestment Act in Rural Arizona:

AT

After Five Years, a Light at the End of the Tunnel

Submitted by:
Frank Ballesteros, Executive Director

Prepared by: James Farias, Resource Development Planner III

250

The Community Reinvestment Act in Rural Arizona:

In the spring of 1987, a Planner for Portable Practical Educational Preparation, Inc. ( PPEP ) , a non
profit social service organization serving rural Arizona read an article about a somewhat obscure pleco
of legislation, the Community Reinvestment Act ( CRA - Title VIII of the Housing and Community
Development Act of 1977) * which had been passed with little fanfare ten years earlier but which had
recently been used by community groups to encourage banks to make credit available to previously
rcd - lined arcas .

This intrigued us since it had been our experience that the major banks of Arizona with offices in
rural areas had not been making credit equally available throughout their lending territory. Anexdotal
infomation from clients in rural areas suggested that deposits were being funncled from rural areas to
invest in large-scale speculative developments in the major metropolitan areas of Phoenix and Tucson .

Farmers, homeowners and small businessmen were complaining that they were not able to obtain
credit in rural arcas. With the national and state economic slump the rural arcas had all but been
written off.

PPEP contacted a non - profit advocacy organization in Chicago which was funded to provide technical
assistance to community groups who wanted to find out more about how to use the Community

Reinvestment Act ( CRA.) They worked with us and explained what we would have to do to mount a
challenge. ( At the tinie we were unaware that no CRA challenge has thus far been effective against a

CRA

muajor hank under CRA.)

We decided to target Valley National Bank ( VNB) because, at the time, it was the largest bank in

Arizona with branches in most rural areas. On July 28, 1987, PPEP sent a later of comment to
William N. Wiles, Secretary of the Board of Governors of the Federal Reserve System , regarding the
proposed acquisition of Califomia Valley Bank by Valley National Bank Corporation . We challenged

VNB's performance in its rural service areas and requested a public hearing to discuss the following
issues and concerns :

1. VNB's emphasis on its metropolitan service areas at the expense of rural
communities.

1

Public Law 95-128 ( 12 U.S.C. 290 )
1

251

2. VNB's failure to ascertain the credit nocds of low- and moderate- Income residents
of it rural service arcas.

3. VNB's efforts to discourage inquiries about its CRA performance.
4. VNB's attempt to misinform the public about their rights under CRA .
5. VNB's reluctance to engage in mcaningful dialogue regarding VNB's lending
criteria, policies and procedures in its rural service areas.

PPF: P asscried that, first of all, VNB's CRA policies dealt only in vague gcncralitics and with activities
in the two metropolitan arcas. No CRA plan was in place which addressed the specific and differing

needs of rural arcas. On more than one occasion VNB had tried to discourage our pursuit of
information regarding its CRA performance. Bank representatives , when informed that we intended
to pursue a formal challenge and protest, responded with veiled threats, such as: 'I really hope this
docs not backfire on you ," and " I hope it doesn't hurt you in the long run.'
Also, VNB had tried to mislead us about our rights. Although the official comment period was still
open , VNB officials endeavored to convince us that the proposed acquisition was a falt accompli; wc
were told that the acquisition had already been approved by the board . The " board " referred to ,

however, was the bank's Board of Directors, not the Federal Reserve Board!
As we developed data for a formal challenge, we found ourselves at a great disadvantage. The Home

Mortgage Disclosure Act ( HMDA) applied only to urban arcas and only two of Arizona's fifteen ( 15)
countics served by VNB -- Maricopa and Pima Counties – were required to maintain HMDA data.
There was no way for us to obtain loan data on the thirteen ( 13) rural counties and VNB steadfastly
refused to provide us with such data for the rural areas. Thus handicapped, and without any
cooperation from the bank, we had to make due with what data we could obtain .

We wese able to usc data from the 1980 U.$. Census and VNB's 1981-1986 HMDA reports for Pima
and Maricopa Countics . In Maricopa County we had to compare throe rural acts and three urban
tracts around Phoenix; in Pima County we compared a census tract in the rural community of Ajo

with an urban tract in Tucson that had a similar housing and economic profile. In all comparisons,
we were scrupulous to describe what housing, demographic and economic differences existed between
the tracts being compared .

2

59-308 - 92 - 9

252

A disturbing pattern emerged. The rural tracts had a higher poverty rate and a higher number of
Hispanics than comparable urban tracts, but simllar median Incomes and housing. Also there was a

much greater competition from other banks for loans in the urban arcas than in the rural arcas ( where
VNB was often the only bank in town) . Yet, the number and dollar amount of home purchase loans
and home Improvement loans given in urban tracts compared to those in rural tracts ranged from 2
to 1 to almost 100 to 11 The only major differences between the rural areas and urban areas were
gengraphy, race and economic status.
Along with the statistical data compiled from VNB's own HMDA reports, we collected a number of

letters documenting VNB's redlining practices in rural areas. San Luis, Arizona, Mayor Tony Reyes
and a number of members of the Comite de Bienestar, an organization of migrant farmworkers, were

prepared to testify to their experiences with VNB, the town's only bank.
In 1981, the Comite de Bienestar purchased 100 acres of land from the State of Arizona for $ 672,00
with $ 110,000 of their own money down and the balance carried by the State. The land was to be
used to develop low -income housing for farmworkers. It was not until 1984, after extensive

negotiations with Valley National Bank, that the Comite was able to obtain a commercial line of credit
for $420,000 to finish developing lots on 52 acres as Phase 1 of their housing development.

In ordres to oblain this commercial credit line at a variable inicest rate of 2 points over prime 114.75 %
at the tinis:) , the Comite had to give the bank a First Deed of Trust for the entire 100 acres of lang
[ valued by then at $850.000. In effect, the bank demanded collateral for twice the value of the loan .

Individual lots were released one at a time when fully paid off ( $6,100 each .) In October, 1985, with a
balance of only $ 187,000 on the first loan , the Comite renegotiated, under similar terms, with the bank
for a loan of $ 1,080,000 to develop the remaining 48 acres.
In June, 1987, with an outstanding balance of $ 548,947, the Comite rencgotiated with the bank to

complete the project. At the time the loan was made, the prime rate was 8.25 % but Vallcy National
Bank charged them an interest rate of 12.5 % ( 4.25 % ovar primc) for a three -year loan secured by the
216 lots of Phase II.

The Comite was concerned because VNB had made no effort to provide special credit programs to
mert the unique nads and circumstances of the migrant farmworkers and other low - income residents
of their community , nor had it made any cffort to ascertain the true credit needs of the community.
3

253

Despite the Comltc's admirable and ambitious grassroots housing development activitics, for example,

ÙNB, the only bank in town.did not even have a part-time mortgage offices at the branch and limits
the branch manager's loan docisions to loans of less than $ 20,000. In order to obtain mortgage loans
on the homes that they are building, resident of San Luis must travel to Yuma.
Further, the credit needs of this farmworker community of 3,000 were hugely impacted by the large
number of people who , due to the lack of affordable housing in San Luis, live across the border in the
Mexican city of San Luis Rio Colorado, a fast growing city with a population of more than 200,000,

but who -- because of Mexico's skyrockaing Inflation and usurlous Interest rates -- come across the
border to deposit this money at the VNB in San I vis.

Although we were not able to obtain deposit figures for the San Luis branch, we have reason to

believe that they are in the millions of dollars, far exceeding the apparent economic resources of the
town. These monies are then funndled out of the community and into VNB's Investments in other
arcas, usually highly speculative developments around Phoenix and Tucson.

Despite dozens of letters testifying to various horror stories of dealing with VNB In San Luls and other
rural arcas and the loan data which we were able to compile, the Board of Governors of the Federal
Reserve Bank refused our request public hearing. That's when PPFP began a media campaign to draw
attention to this issuc.

In Scplember, 1987, PPEP staged demonstrations at the Tucson downtown branch of Valley National
Bank and VNB's headquarters in Phoenix to protest thels ' redlining rural areas. Demonstrators,
many of them farmworkers and rural residents bussed in from areas as fas away as San Luis, carried
placards and posters and handed out flyers describing their complaints with VNB's lending practices
in rural areas and the bank's reluctance to comply with its mandate under the Community
Reinvestment Act. They hold a huge red ribbon to symbolize the bank's redlining practices and a

number of them , dressed as mourners and carrying a coffin, claimed that VNB was killing rural arcas .
The local television stations and ncwspaper in Phoenix and Tucson picked up the story and carried it.
The Arizona Republic ( Phocnix ) published a story of how the bank was accused of snubbing rural
arcas and refused to meet with us. The Arizona Dally Star ( Tucson) and Tucson Citizen ( Tucson) also
carried storics about our protest and challenge under the CRA, but in November, 1987, the Federal

Reserve Board approved the bank's acquisition.
4

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Through the media blitz we were able to obtain some concessions for the farmworkers in San Luis but
little else was accomplished . For the next several years our efforts were mainly focussed at educating
the banks through letters and at CRA conference sponsored by the Federal Reserve Bank of San
Francisco and thc Federal Home loan Bank of San Francisco . We maintained communication with
VNB and with the other major banks in Arizona and their CRA Officers.

PPE: P was very active in testimony to the President's Council on Rural America and at the Bank of
America /Security Pacific margar hearings. PPEP has also been negotiating with First Interstate Bank
of Arizona. Recently we joined the National Community Reinvestment Council ( NCRC) and continurs
to advocate for Innovative ways that non -profits can help build partnerships with banks to meet their
CRA mandate At last our efforts have shown the first major progress.
Toward the end of 1991, PPEP presented concept papers to the three largest banks in Arizona -- Bank
of America /Arizona, First Interstate Bank of Arizona and Valley National Bank -- setting forth outlines
for a model program through which each bank, in partnership with our Micro Industry Credit Rural
Organization ( MICRO ) award -winning microcnlcrprise development program , could improve their
performance under CRA and FIRREA? by operating a pilot program in a specified target arca .
-

Although we are still negotiating with Bank of America and First Interstate Bank, we are happy to

announce that we have just signed an agreement with Valley National Bank of Arizona to initiate an
exciting and innovative partnership pilot program in Yuma County. Under the agreement MICRO
will deposit $ 100,000 with VNB to guarantee a revolving loan fund for microenterprises in Yuma

County. The program will use the bank's application packet and MICRO's underwriting criteria to
provide loans of from $500 to $ 10,000 to small, family-owned businesses in Yuma County. The bank
will process the applications but MICRO , as guarantor, will have final approval of the loan.
MICRO and Valley National Bank are joining hands in a program to provide credit to small, family

owned businesses that, if successful, could be replicated statewide and provide a solid national mode.
We hope that other banks will look at our pilot program , monitor its success and consider replicating

similar bank /non -profit partnerships to provide economic devdlopment initiatives through assistance
to microenterprises. For further information, contact: Frank Ballesteros, Exccutive Director /MICRO at
( 602) 622-3553, FAX : ( 602) 622-1480 or via HandsNc at HN1952,

Financlal Institutions Reform , Recovery and Enforcement Actof 1989 ( FIRREA)
5

1

255
1

THE

NAVAJO
NATION
P. O. DRAWER 308

WINDOW ROCK , ARIZONA 86515

PETERSON ZAH

( 602) 871-6605
MARSHALL PLUMMER

October 5, 1992

Honorable Alan Cranston , Chairman
SUBCOMMITTEE ON HOUSING AND URBAN AFFAIRS

COMMITTEE ON BANKING , HOUSING AND URBAN AFFAIRS
U.S. Senate

Washington, D.C. 20510
Dear Senator Cranston,
We are very honored to have the opportunity to comment on the proposed

amendments to the Community Reinvestment Act of 1977 as outlined in
Senate Bill 2967.

In view of the fact that the Navajo Nation is actively utilizing the CRA as a
tool to improve our banking relationships, we view the proposed changes to
the CRA with a great deal of skepticism . The proposed amendments will
serve only to compound the present problems of disinvestment, the lack of
depository facilities and the absence of other banking services on the Navajo
Nation .

We respectfully request that you take into consideration our following
comments and attachments.

Sincerely,
THE NAVAJO NATION

Och zu
Peterson Zak, President

256

GENERAL COMMENTS OF THE NAVAJO NATION TO THE SENATE

1

257

nearest bank . This hardship effects not only the individual but
also the over six hundred businesses which exist on the
reservation .

Despite the absence of a banking presence on the Navajo
Nation and despite the lengthy trip to the banks and back , our
communities continue to be the growth area for banks . Savings
and checking deposits are on the rise , yet credit opportunities
for Navajo communities are decreasing .

The FED noted that :

Federal law prohibits a lender fron obtaining a
mortgage on real property held in trust by the United
States government for a Native American tribe . 25
U.S.C 464 .
They also noted that :

Real property held in trust by the United States
government for individual tribal members may be
mortgaged with the approval of the Secretary of the
Interior . 25 0.s.c. 483a . According to the Bureau of

Indian Affairs ( " BIA " ) , substantially all land on the
Reservation is held in trust by the federal government
2

258

for either the tribe or individual tribal members .
It was also pointed out by the FED that :
The BIA has procedures for perfecting and recording
liens , employs appraisers , and issues title reports
indicating recorded security interests .

The point is that banks have established loan policy based

on erroneous information and or non-researched false assumptions
which the FED was unwilling to accept.

In fact , the whole Navajo Nation is quite flexible in its
efforts to create an environment conducive to increasing banking
activities to its people , short of relinquishing its sovereignty .

3

259

SPECIFIC COM ENTS ON SENATE BILL 2967
1

1.

Small bank exemption

The legislation calls for exempting banks with absets of
le88 than $100 million , ratings of satisfactory or better , and
for those located in areas with a population of less than 20,000
from a CRA regulatory exam .

The amendment calls for using the regulatory ratings of

satisfactory or better in providing an exemption from the CRA
This action is unacceptable because of the
difficulty in applying the CRA performance rating8 consistently
examinations .

and because there is no abburance that those who received
satisfactory or better ratings have earned them , or more
importantly , that they will do a good job for their respective

communities if they are exempted . The benefit of the doubt
should go to the community , not to the bank .
2.

SAFE HARBOR

This legislation proposes to eliminate the ability of a
community group to challenge a bank's application for expansion

if that bank receives a rating of outstanding . This provision
also calls upon regulators to consider the investments made
outside a bank's community for evaluating purposes .

4

260

3.
Elimination
Evaluations .

of Supporting Data and Geo - coding from

The elimination of supporting data and geo - coding
regulations from the CRA process would be devastating for the
Navajo Nation because it would be difficult to show when a bank
is engaged in redlining activities or other discriminatory

practices .

Banks would have less of an incentive to service the

Navajo Nation .

Presently , examiners review the geographic

distribution of an institutions credit extension , applications ,
and denials . It is this geo - coding requirement that tests
whether a depository institution 18 actually meeting the credit
needs of it's lower- incone communities . Supporting data and geo
coding requirements should instead be strengthened to the extent
that data results are analyzed to insure that a certain level of
loan origination is made from depressed areas and that barriers
to loan origination ( 8 ) be identified and addressed by bank
officials .

Elimination of supporting data from evaluations is opposed
by the Navajo Nation . Such information provides a checks and
balance system to the extent that through it , banks are

encouraged to be honest in their revelations as to who they list
as meaningful community contacts . Banks which document most
conversations to their advantage , do so according to how they
" think " a meeting took place , must be regulated . Support data is

an ethical tool with which banks should have no problem with .

Again , we fully appreciate the opportunity to comment on
Senate Bill 2967 .

5

261

ncil
City Cou
the
of

City of Los Angeles
Mark Ridley- komus
godiz

Honorable Alan Cranston , Chairman
and Members of the Subcommittee on Housing ,
Sonate Committo . on Banking ,
Housing and Urban Affairs
Room 535 , Dirkson Sonate Office Building
Washington , D.C. 20510
Dear Senator Cranston and Members of the Subcommittee on Housing :
I am writing to strongly urge you to not weaken the Community
Reinvestment Act of 1977 .
The mandates of this Act are crucial to urban areas such as the
City of Los Angeles . Requirements ruch as the obligations placed
on financial institutions to serve the credit noods of the entire

community , including low and moderate income neighborhoode , have
allowed

tho

city

of

Los

Angeles

to

Over the last few years we have successfully worked with

MOOM 200, CITY HALL , LOS ANGELE , CALIFORNIA 30012

262

2

Evidence of the nood for the existing and even stronger Federal
reinvestment policies are the local policies which the City of Los
Angeles had to adopt to further encourage fair lending . The city
Council and Mayor approved a Linked Deposit Banking Policy which I

proposed that will place City banking business with financial

institutions that have the best lending performance. The city's
considerable amount of banking business will be used as leverage to
foster stronger bank consumer services and lending in low and
moderate income communities ,

I do have two suggestions on how Federal community reinvestment
policy should be improved .

First , a new system of publicly disclosing the number , type , and
location of business loans should be implemonted similar to the
Home Mortgage Disclosure Act system .
It 18 vary difficult to
accurately assess business loan needs and lending performance
without such data . The lack of such information creates a vacuum
of knowledge and makes it difficult to engage in serious work on
financing economic development .

Second , the publicly disclosed ratings of banks and thrifts should
be made more readily available.

Financial

institutions should

perhaps be required to post : notice of their community
reinvestment rating in their lobbios for customers to view similar
to the current requiremont on posting fair lending requirements and
the availability of community roinvestment statements .

These improvements would be valuable but the most important matter
18 to not retreat on the initial spirit and intent of the Community

Reinvestmont Act .
The City of Los Angeles 18 now engaged in a
broad effort to recover from the civil disturbances of this past
April . Resources are being drawn from many sectors of the local
community towards efforts of rebuilding neighborhoods , and bringing
Weakening
back desperately needed businesses , services and jobs .

the Community Reinvestment Act would only stifle these efforts
since financing is ono essential ingredient that cannot be missing .
The Act as 18 today and with the improvemonts I suggest will help
ug succeed .
sincerely ,

hand sidleing-theme
Mark Ridley - Thomas
Chairman , Community and Economic Development Committee

Chairman , Ad Hoc Committee on Recovery and Rovitalization

263

NTIC

National Training and Information Center
810 N.Milwaukee Avo . O Chicago, Illinois 60622-4103

( 312) 243-3035

264
Thank you, Mr. Chairman, for the opportunity to testify before the Senate Housing

Subcommittee. My name is Gale Cincotta and I am Executive Director of the National
Training and Information Center .

National Training and Information Center ( NTIC) was formed in 1972 to address the
redlining that plagued minority and low income, inner city neighborhoods .

The

orientation was strictly grassroots, the role and purpose to assist grassroots
organizations across the country in developing the necessary skills to fight redlining .
Since its inception, NTIC has worked actively to develop and strengthen the capacity

of grassroots organizations by directly providing training and technical assistance .
NTIC was instrumental in the writing and passage of the Home Mortgage Disclosure

Act ( HMDA) and the Community Reinvestment Act ( CRA) in the 1970s . These two
pieces of legislation became important tools to ensure reinvestment in our nation's
low income communities .
The Community Reinvestment Act

When traditional means of credit were cut off, HMDA and CRA became the vital tools
for rebuilding our nation's inner city neighborhoods and rural communities . The
Community Reinvestment Act has provided over 10 billion dollars in reinvestment
agreements for communities across the country . NTIC, alone , has helped community

groups across the nation to negotiate over $ 5 billion in reinvestment agreements .
In addition , lending institutions have created special lending programs which have
resulted in an additional $ 25 billion in lending agreements for our neighborhoods .
The Community Reinvestment Act is a necessary incentive for lending institutions .

With the advent of the Community Reinvestment Act, we have witnessed lending
institutions forge new partnerships and create unique lending programs in
neighborhoods that they had previously ignored . The Community Reinvestment Act
has forced lenders to learn that community banking is good , profitable business .
In the city of Chicago, the Community Reinvestment Act is responsible for bringing

three of Chicago's largest lending institutions to the table to create a special program
where over $ 353 million in lending agreements were made . In June of 1984, after

a year of intense negotiation , the Chicago Reinvestment Alliance ( made up of
grassroots neighborhood organizations and community development corporations) and

First National Bank of Chicago, Harris Trust and Savings Bank, and the Northern Trust
Company announced a $ 153 million reinvestment agreement. In 1988 and 1989 , all

three banks announced that they would extend the agreements for even larger goals
of $ 125 million , $ 50 million, and $ 25 million respectively , for an additional five-year
commitment of $ 200 million .

Along with this testimony, I have submitted a copy of the five year report of the
Neighborhood Lending Program .

265

The Community Reinvestment Act has been the catalyst for lending institutions to

become active players in low and moderate income, minority neighborhoods. Without
CRA, many special programs would not occur . If the Community Reinvestment Act
is taken away, many banks would withdraw from community lending programs, and
our neighborhoods would be back to square one . We cannot afford to stop the
revitalization process that has turned devastated neighborhoods into successful,

thriving communities . If we are serious about saving our neighborhoods , then we

must be serious about our commitment to community revitalization . This is no time
to turn our backs on the progress made through community reinvestment.
CRA and Small, Rural Lending Institutions

The banking industry has been complaining that the Community Reinvestment Act is
not necessary for small lending institutions. They believe that it is a waste of time
and money because in order to survive, small institutions must meet the credit needs
of its community. The Congressional response has been to attempt to institute a
small bank exemption that would exempt institutions with assets under $ 100 million
( or in rural areas under $ 250 million ) from the anti-redlining CRA and HMDA laws .

Each of these attempts would have excluded 90% of all banks and S & L's nationwide
from their CRA obligations .
Lending institutions discriminate and redline neighborhoods based on race , income and

age of neighborhoods . The size of an institution is absolutely unrelated to whether
an institution practices redlining or not. It is the location of institutions that matters,
not their asset size .

Many bankers claim that small banks should be exempt from the Community
Reinvestment Act because small institutions serve their community anyway. They
argue that cɔmmunity banks have no choice but to serve their communities fairly, as
this is their only market.
In fact, small lending institutions are some of the worst offenders of the Community
Reinvestment Act as an analysis of loan deposit ratios show. Institutions with assets

under $ 100 million have loan-to-deposit ratios that fall far below the average state
loan to deposit ratio of 55-60% . Small lending institutions located in small cities and
rural communities invest very little of their deposits back into the communities they
serve . There are hundreds of small institutions with poor CRA ratings who fail to
meet the credit needs of their community .

Small bankers in lowa also maintain that CRA places an undue financial burden on
them . And yet, small, rural banks in lowa made a record profit of $ 1.6 billion in
1991. In an article that appeared in the Des Moines Register, February 2, 1992, Alan
Tubbs, President of The American Bankers Association, stated, " The country banks

right now are as strong as they've ever been . " We fail to see how the cost of
producing a 1-3 page CRA statement could cause an undue financial burden on small,
rural banks with record profits .

266

Excluding any particular set of institutions from the Community Reinvestment Act is
unfair and misguided . Excluding smaller lending institutions provides a privileged
status to a particular group of lenders.

Effects of a Small Bank Exemption

Chicago, Illinois--Out of the 174 lending institutions in Chicago, 54 institutions have
assets under $ 100 million , with their total assets equalling close to $ 5 billion . These
institutions are located throughout Chicago's communities and they should no be
exempt from CRA, when it is a known fact that they continue to redline low and
moderate income , minority communities .
lowa--Of 610 lending institutions in lowa , this amendment would leave only a handful
of institutions covered by CRA. This would be disastrous . Community groups in lowa

have negotiated with 19 financial institutions and have won over $ 60 million in CRA
agreements .

West Virginia--In many states, like West Virginia, a majority of the state's banks

assets are held in small institutions . Nationally, while almost 18 % of bank assets are
held in banks with less than $ 100 million, just over 50% of banks assets in West
Virginia are held in small banks under $ 100 million . This means that one-half of the
total banks assets in West Virginia would be exempt from CRA . These institutions

have an obligation to return some of these assets to the communities .
In some states , small banks represent the majority of bank assets . Small banks are
sound and profitable, and some of the wealthiest in the country . Again , why should

these small institutions be exempt from their CRA obligations ?
CRA and Safe Harbor

Enacting a safe harbor amendment would exempt banks that have outstanding or
satisfactory CRA ratings from the Community Reinvestment Act . Currently , over 95 %
of the lending institutions receive outstanding or satisfactory CRA ratings from the

regulators.
Banks that fall under a Safe Harbor rule would be exempt from any community
challenges for two years after the rating was issued . Community challenges are the
teeth behind CRA and to exempt banks from this process is to deny communities the
opportunity to challenge a lending institution's actions. A Safe Harbor rule asks
concerned community citizens to surrender their judgement and decision-making

ability to the federal regulators who are responsible for evaluating all institutions
across the country , large and small, for their responsiveness to community needs . It

is not practical to imagine that they can perform this task thoroughly in every
community.

267

We have witnessed many cases of CRA oversight from around the country.
Regulators have given passing CRA ratings to lenders with serious problems in basic
compliance and fair lending . Many of these institutions would be exempt from CRA
challenges for two years.
For example, Columbia National Bank of Chicago, is one of largest banks in the

country, received a rating of " Outstanding " from the OCC in July of 1990, after a one
day examination . The Outstanding rating was based largely on receiving excellent

scores on extra efforts to meet minority and low-and moderate-income credit needs,
on participation in government programs, and on special lending efforts. Finally, the
bank got an excellent rating for non-discrimination .
In fact, the bank was, at the time of evaluation, in substantial non-compliance with
some of the basic provisions of the CRA. Dr. Calvin Bradford, of Community

Reinvestment Associates, reviewed Columbia's CRA files. When he went to the bank
to review its public CRA file, he was not able to find a single person who even knew
what this, or the HMDA statement, were . He was denied access for over two days .
The programs for which the Comptroller gave the bank credit for are phantom
programs. The one small business lending program from the City of Chicago for

which the bank got the most credit is a program which the bank isn't even eligible to
participate in . A simple call to the City Treasurer's Office would have provided the
Comptroller with this information .
The banks delineated community covers a white area of Chicago and parts of several

white suburbs , but draws its boundaries on the south and east along the racial
boundaries of black and hispanic communities. In 1988, only 13 of its 118 mortgage

loans and 7 of its 129 home improvement loans were in communities with as much
as 20% minority concentrations. Only six loans were made in lower income black
neighborhoods in 1988 and the average loan amount for those loans was over
$ 200,000 and as high as $ 400,000 . This strongly indicates gentrification .
Columbia's 1990 HMDA data shows that of the 5 loans made in minority areas , 4 of
them were to whites, including one loan to a white in a community that is over 98 %
black .

Clearly, Columbia National Bank was in direct violation of the Community
Reinvestment Act yet received an Outstanding CRA rating. We have many more
examples of poor CRA oversight from around the country .
In contrast, Harris Bank and Trust of Chicago, a member of the Chicago Neighborhood

Lending Programs since 1984, has made tremendous contributions to Chicago
revitalization through its extensive lending activity and leadership on the Board of
Chicago's Neighborhood Services.

( The bank's Senior Vice President for

Neighborhood Lending also serves as the President of the Chicago NHS) . From 1984
to 1989 Harris made $32.8 million in loans to produce 1,527 new units of housing.
Both the pace of development and Harris's commitments are increasing; in the period

268

since 1989 , 618 more units of housing and 11 small businesses have been financed ,
and the bank has committed $ 85 million more in financing . Harris has made loans of
every type for single-family and multi-family housing , as well as for mixed- use and
commercial/industrial developments in the inner city .
Harris received a CRA rating of " Needs to Improve" from the Federal Reserve . This

damages the bank's good name, blocks their ability to so much as open a new ATM
machine , and renders their model efforts in the area of CRA meaningless from a
regulatory point of view.

Regulators still have not learned how to review the records of lending institutions
Clearly then , CRA ratings should not be used as the basis for exemptions from the
Act .

CRA and the Paperwork Burden
The Community Reinvestment Act and Home Mortgage Disclosure Act have been
under constant fire over the past year from Congress and the banking industry, due
to complaints by lenders that they are overburdened with excessive amounts of
paperwork .

The paperwork burden and the uncertainty associated with CRA exams are both
symptoms of an irrational and inconsistent enforcement policy . The regulators are
creating an unnecessary burden for lending institutions by focusing on the institution's
" plan" to meet CRA obligations rather than the results of CRA compliance ; that is,
did any loans go out? By concentrating on a lending institution's plan , bankers busy

themselves with phone logs, memos of meetings, and numerous files in an attempt
to satisfy regulators in their quest for CRA plans . Creating this unnecessary burden
for lending institutions has created a backlash against CRA and HMDA. If we are
serious about CRA compliance then we must return to the original intent of the

Community Reinvestment Act which is output not process .
During the past year, CRA and HMDA have been attacked by the banking industry for
the time spent on compliance with these two laws .

However , in an article that

appeared in the American Banker in June 1991 , CRA and HMDA were ranked at the
bottom of time spent in compliance with Consumer Regulations . In an OMB review
of 1,014 state banks regulated by The Federal Reserve Board , the Home Mortgage
Disclosure Act " brought up the rear" in total number of hours spent on compliance .

1,014 Banks spent a total of only 130,020 hours at a cost of $ 2.6 million a year.
the Community Reinvestment Act was " at the bottom " , with a mere 6,137 hours at
a cost of $ 306,850 . Yet it is HMDA and CRA that the banking industry has attacked
for being too burdensome and yet a substantial portion of the industry fails to meet
CRA obligations .

After this article appeared, The Federal Reserve Board was quick to point out that the

269

numbers for compliance with CRA were too low. According to The Federal Reserve
Board , hours spent on compliance with CRA have gone from 6,137 hours to 68,952
hours annually, based on 1,000 institutions .
Yet even when aggregate numbers for hours spent on compliance with CRA are given,
the Community Reinvestment Act is not a significant burden to banks in comparison
with other consumer regulations .

And when broken down by individual institution , the amount of time spent on
compliance with the Community Reinvestment Act fails to show that a significant
burden is placed on lending institutions . Based on the Federal Reserve's estimate of

work hours spent in compliance with the Community Reinvestment Act, a total of
68,952 hours per 1,000 institutions is spent annually . Based on a 2,000 hour work
year per individual worker, according to these numbers, the average lending institution
spends only 1.4 hours per week on CRA compliance . Clearly , the burden of
compliance is not overwhelming for individual lending institutions .
Evidently, there is a huge misconception of CRA Recordkeeping Requirements

necessary to fulfill CRA obligations .
What are the CRA recordkeeping requirements ?
A CRA Statement defining a local community, providing a map of the
community service area , reproducing the words of the public CRA notice as
defined in the regulations, and listing the categories of loan products the lender

is willing to make in its community . This is usually a statement that is no
longer than 3 pages.

Keeping a CRA Public File that has the CRA statements for the past two years,
a copy of the Public Notice and any CRA related letters of comments sent to
the lender .
Posting a notice in the lobby informing the public of the CRA . This is a notice ,

( usually less than a single sheet of paper in length ) whose words are precisely
defined by the regulations for the Act . Once developed it is unlikely that any
more then a few words would ever be changed .

Neither by law, nor even by regulation, do CRA recordkeeping requirements include
documents beyond those I just described .
Lenders complain of an excessive paperwork burden and of their uncertainty about
how to receive good CRA ratings . Regulators must abandon their requests for
irrelevant documentation such as phone logs, lists of community meetings attended
by bank staff, and analyses of marketing efforts. They must set clear, consistent,
common-sense requirements for compliance so that lenders do not feel they have to

produce file cabinets full of paper just to cover themselves . What the grassroots

270

community is interested in is fair access to credit. It is the regulators' job to examine
HMDA data, and thereby to evaluate whether loans are being made in a fair and

impartial manner , without bias due to race, gender, or income. Community groups
have never been interested in the size of a lender's CRA cabinet or the weight of its
reports, and we continue to be interested only in the bottom line: Are lenders making
all the loans they should be making ?

What does all this mean for a lending institution?
It means that this burden of paperwork is an invention of the regulators who are more
concerned with a lending institution's CRA process than with its CRA performance .

It means that the real enemy of the lenders is not the CRA or HMDA law; we still
need laws that protect us against redlining. The real enemy is the bureaucratic
burden . CRA compliance must return to the simple, bottomline approach we began
with .

The Community Reinvestment Act and the Home Mortgage Disclosure Act are simple

laws that work to insure that communities have access to the credit for which they
are entitled . It seems that the financial institutions and the regulators have forgotten
what the intent of these laws is. Instead of concentrating on the intent and the

effects of the law, lenders and regulators are more concerned with the lenders'
process for meeting CRA obligations .

The purpose of CRA and HMDA is to insure that loans and banking services are
available for the community in which a lending institution is located and which it
serves. This is what the banking industry must focus on . If lending institutions are

operating in a safe and sound manner, providing services, and making loans to all
qualified persons in their communities, then they are meeting their CRA obligations .
When assessing a lending institution's CRA performance we must return to the
Bottom Line : Are loans being made in a fair manner ?
Commercial Loan Disclosure
In the same way in which HMDA and CRA have dramatically increased the availability
of residential credit for inner-city and minority residents, disclosure of commercial

lending in the inner city would increase access to business loans for neighborhood
entrepreneurs and catalyze a much broader process of residential and commercial
neighborhood reinvestment.
Commercial Loan Disclosure is yet another tool
communities could use to rebuild low and moderate income neighborhoods across the
country .

In 1975 when the Home Mortgage Disclosure Act was being considered, it was called
the Financial Institutions Reporting Act. It included not only public disclosure of
residential mortgage loans by census tract, but disclosure of commercial loans as well.

Included with this testimony, you will find a suggested format for the geographic

271

analysis of commercial loans made by each lending institution by census tract . In
order for this collection of data to be most effective, it should also include Small

Business Administration loans and Sole Proprietorship Non-Real Estate Loans . These

categories get to the heart of the kinds of credit needed to encourage inner-city
entrepreneurship and create new jobs . In addition, in all categories , real estate and
non - real estate loans are reported separately .

In Chicago, we have had commercial and residential loan disclosure for institutions
holding City deposits since 1974. Chicago bankers can attest to the feasibility and
usefulness of commercial loan disclosure . Chicago is a perfect example of how this
data was used to negotiate business loan agreements to revitalize inner- city
neighborhoods . In the Partnerships For Reinvestment: An Evaluation of the Chicago
Neighborhood Lending Programs, pages 15 , 18 and 20 show how this data was used
to build a case for our negotiation with three major Chicago banks : First National
Bank of Chicago , Harris Bank , and the Northern Trust Company . Chicago's
commercial lending data showed that commercial loans were , without a doubt, being

made only in the downtown area and not to low and moderate income neighborhoods .
This data helped communities build a strong case for the initial reinvestment
commitment of $ 153 million in 1984 from these three banks .
Public disclosure of commercial lending should no longer be ignored . If we are serious
about rebuilding our communities , then we must have public access to commercial

lending data . Commercial loan disclosure will have the same effect as the Home
Mortgage Disclosure Act. To date, over $ 10 billion in reinvestment agreements have
been secured for our nation's low and moderate income neighborhoods . HMDA has
been an effective tool for housing revitalization . True revitalization requires more than
housing , it requires economic growth and stimulus provided by access to credit . We
must make commercial loan disclosure our next tool for rebuilding our nation's cities
and rural communities .

HMDA Data Released By March 31st
The Home Mortgage Disclosure Act was passed in 1975 and made permanent in
1987. Community groups all over the country fought hard for this law.
The federal HMDA legislation was amended and strengthened as part of the Savings
and Loan Bailout in 1989. Congress intended to strengthen HMDA and community
reinvestment by requiring lenders to report race, income and gender of borrowers . In
January 1990, the Federal Reserve Board issued regulations that violate the intent of
the law by denying immediate public access to HMDA data . For the past 15 years the

public could get HMDA data on March 31 , now the public must wait a year longer .
Lending institutions no longer must make their HMDA data available to the public on

March 31. Now, lending institutions have to submit their loan data to their federal
regulators by March 1st of each year. The Federal Reserve Board now compiles

HMDA statements for all lending institutions.

272

Iowa CCI

1607 East Grand Avenue
Des Moines, Iowa 50316

IOWA CITIZENS FOR COMMUNITY IMPROVEMENT
September 14, 1992

Ryan Conroy

Dear Ryan :
Enclosed you will find the testimony that lowa CCI is submitting to the Senate Banking
Committee's Subcommittee on Housing.

We have had a great deal of practical

experience with the Community Reinvestment Act, especially in relation to farmers and
the credit issues they struggle with on a day -to - day basis, and we are pleased to offer
our thoughts and ideas on this topic as part of the Subcommittee's September 15
oversight hearing.

We are interested in learning about the outcome of the hearing. Please keep us
posted on any developments related to CRA.
Sincerely ,

lagi topi
Hugh Espey

273

Iowa CCI

1607 East Grand Avenue

Des Moines, Iowa 50316

IOWA CITIZENS FOR COMMUNITY IMPROVEMENT
TESTIMONY SUBMITTED BY IOWA CCI TO THE SENATE BANKING COMMITTEE'S

We want to thank Senator Cranston for inviting lowa Citizens for Community
Improvement ( Iowa CCI) to submit testimony to the Senate Banking Committee's
Subcommittee on Housing. We have had a great deal of practical experience with the
Community ReinvestmentAct in recent years, especially in relation tofarmers and the
credit issues they struggle with on a day - to -day basis, and we are pleased to offer our

thoughts and ideas on this topic as part of the Subcommittee's September 15
oversight hearing.
In our testimony we will explain the nature and purpose of lowa CCI . We also will talk
about the work we do in urban and rural areas, and then focus on how we have used

CRA over the past 4 years to help family farmers. Finally, we will address three of the
main arguments put forth by the banking lobby in its attack on CRA. These arguments
are cast in a variety of forms, but the essential complaints are: CRA imposes a
financial burden on banks; CRA imposes an onerous paperwork burden on banks; and
CRA is unnecessary for small banks because they already serve their communities.
Our testimony will refute these arguments.
lowa CCI is a multi-issue, non - profit community organization that works in both urban
and rural areas of lowa. We organize and empower low and moderate income people
so that they have a strong voice in the decision -making processes which affect the

quality of life in their neighborhoods, communities and on their farms.
lowa CCI was founded in Waterloo , lowa in 1976. Since that time we have established

a network of three urban chapters ( Waterloo, Des Moines and Council Blutts ) and a
farm organizing project that operates in all parts of the state . Our urban chapters

address issues related to housing, crime and drugs, and other neighborhood-based
concerns.

We started working with family farmers in 1981 on rural credit and reinvestment issues.
These efforts, for the most part, have focused on the policies and practices of the
Farmers Home Administration, Farm Credit Services, commercial banks and bank

regulatory agencies. In 1986 lowa CCI ai: 0
n working to promote 8''s :ainable
tarming practices ( i.e. farming with tenor d'itmicea) úmong gassroots farmers.
During the past 11 years over 10,000 farnar a d other rural residents have

participated in our activities and meetings related to credit reinvestment issues and
sustainable agriculture.

We started using CRA in our farm credit work in 1987. We held informational meetings
in rural areas toexplain the law and answer questions, and to begin developing a list
of credit needs that were applicable and relevant to family farmers. Our particular

focus was on the needs of smaller farmers, young/beginning farmers and farmers who
were rebuilding their operations as a result of the Farm Crisis.

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As a result of these meetings, as well as others that we had held since 1984, we
developed a list of farm credit needs that included the following:
1.) the need for affordable interest - this relates to a variety of situations, including the

need for banks to participate more actively in various government-sponsored interest
reduction programs such as the Farmers Home Administration's interest assistance
program and the state of lowa's Beginning Farmer Loan Program ;
2.) the need for reasonable collateral terms – many banks will require a lien on all

unincumbered property even if the loan is already fully secured or over-collateralized;
3.) the need for reasonable downpayment terms – it is not unusual for banks to require
downpayments of 40 % to 50 % on farm real estate loans;

4.) the need for loan servicing and debt restructuring – banks are quick to encourage
the liquidation of immediate assets, breeding livestock and machinery in cases

involving overdue loan payments, rather than working with the borrower to develop
revised cash flows and consider deferrals, reamoritzation , rescheduling, reduced
interest and other servicing options;
5.) the need for banks to do more than just say " no " on loan requests -- it is not

uncommon for banks to review and deny a loan request from a potential farm borrower
very quickly, rather than working with the borrower to reach a feasible " middle ground “ ;
6.) the need for banks to make a special effort to serve the needs of smaller farmers.
young beginning farmers and rebuilding farmers – these farmers are the ones that are

most likely to be overlooked by banks on financing requests.
In 1988 we used the Community Reinvestment Act and this list of credit needs to set up

a series of negotiation meetings with Norwest Bank, lowa's largest banking company.
The negotiations led to the establishment of our first family farm lending program in
January 1989. Between the fall of 1989 and the spring of 1991 we used the CRA to
hold negotiations with two other bank holding companies ( Firstar Corporation and
Brenton Banks, Inc.) that resulted in two more farm lending programs.

At the present time, our three farm loan programs cover 27 banks in 26 communities
across lowe. Based on lending data that we review and discuss with Norwest, Firstar
and Erenton officials every six months, we estimate that our three programs have
neiped over 450 small and mid - sized family farmers obtain nearly $13.5 million in
aroak for annual operating and crop input expenses, machinery and real estate

Theses, and other agricultural needs. Beginning farmer and interest assistance
loans are included in these totals. None of this would have been possible without CRA
and the accountability that it provides.

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Since CRA means so much to us in terms of our work with family farmers, we were very
active with other community groups last year and this year in efforts to save the law .

We fought against the Kanjorski amendments in the summer of 1991 and the Shelby
Mack amendments in the fall of 1991. Earlier this year we sent a strong message to

the American Bankers Association and ABA president Alan Tubbs, telling them to keep
their hands off CRA . We will not let the banks take this law away from us!

The remainder of our testimony will explore three of the main arguments put forth by
the American Bankers Association in its attack on CRA. These arguments are: CRA
imposes a financial burden on banks; CRA imposes an onerous paperwork burden on
banks; CRA is unnecessary for small banks because they already serve their
communities

Does the CRA impose a financial burden on banks ?
There are two major problems with the " financial burden " claims being made by the
ABA and its lobbyists. The first relates to cost of compliance. In recent conversations
that we have had with regulators, a point that is continually stressed is that some

banks spend money unnecessarily on CRA consultants who promise to help the bank
receive a satisfactory or outstanding rating. The regulators state that banks produce a
great deal of extraneous material that serves no real purpose. Ironically, the
regulators provide information and technical assistance to banks at no cost on matters

related to CRA compliance. For example, the Federal Reserve Bank of Chicago

includes a sheet in its CRA packet stating that its Community Affairs program " ...is
dedicated to meeting the CRA information needs of the members banks... In its role as
an educator, the Community Affairs staff provides, upon request, technical assistance

to state member banks and bank holding companies...The Federal Reserve Bank of
Chicago encourages inquiries from banks... regarding community reinvestment
issues ."

The second problem with the ABA's financial burden complaint is the fact that banks

throughout the U.S. are making record profits. The picture that ABA officials paint of
the financial health of its member banks changes dramatically when they are not
attempting to gut the CRA. ABA president Alan Tubbs of Maquoketa, lowa said in a
Des Moines Register article on February 2, 1992 that " the country banks right now , I

would say, are as strong as they've ever been." The article goes on to mention that the
nation's farm banks in 1991 earned a record $ 1.6 billion in profits. The sameis true

of the banking community in general. It was recently reported that the nation's banks
mado record profits during the first two quarters of 1992.

If CRA is imposing such a financial burden on banks, why are banks ( and farm banks
in particular) posting record profits ?

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Does the CRA impose e paperwork burden on banks ?

In a related argument, the ABA and its lobbyists have attacked CRA by claiming that it

causes " onerous paperwork ." They say that CRA forces them to create an extensive
paper trail for regulators, and that while they believe in the " idea “ of CRA, it is simply
too difficult and time-consuming to produce the documents that the regulators require.
This claim does not stand up to close examination, particularly in the case of small
banks. Iowa CCI contacted officials at the Federal Reserve Bank, the Office of the

Comptroller of the Currency and the Federal Deposit Insurance Corporation to find out
exactly what paperwork is required during a CRA examination . The answers were

illuminating. In the first place, there are only three paperwork requirements. These
are :

1. ) A CRA statement, which typically runs no more than 3 pages.

2.) Maintenance of a CRA public file , which contains CRA statements for the past two
years, a copy of the CRA Public Notice and any CRA related comments sent to the
lender

3. ) A CRA Public Notice, which is typically less than a single sheet of paper in length .
Altogether the paperwork requirement is less than 10 pages, most of which is similar
from year to year.

The other paperwork is merely whatever documentation that the banks have to give

regulators in support of their activities related to the five CRA performance categories.
These five categories are:

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Is the CRA unnecessary for small banks ?
By far the most commonly voiced complaint from banks, however, is that the CRA is a
waste of time and money for small banks, because these institutions must serve
community credit needs or go out of business.
The idea that all small banks automatically serve their community's credit needs is
ridiculous. In lowa alone, 53 banks ( there are 562 banks in lowa) with assets under

$ 100 million also have loan -to -deposit ratios ranging from nearly 0 % to 35% , well
under the state average of 57 % . In other words, they loan no more than 35 cents of
every dollar that is deposited. Moreover, these banks have made a total of only 14
Beginning Farmer Loans throughout the nine year life of the state loan program . The
Des Moines Register also has written stories in recent months about 3 other small
lowa banks that were cited by regulators for major violations, including inside trading,
improper loan practices and other problems.

Finally, the CRA process has itself identified other small banks that did not serve the
needs of their communities. These banks were cited for items such as a 10 % loan - to
deposit ratio , uncompetitive loan terms and down payments, non -participation in

relevant governmental programs and apparent violations in the Equal Credit
Opportunity Act and Fair Housing Act. Even a number of banks that received

" Satisfactory" ratings were clearly not serving their community's credit needs. These
banks were cited for low loan -to-deposit ratios, violations of the Equal Credit
Opportunity Act and the Fair Housing Act, and lack of participation in Student Loan
programs. Clearly, there is a need to regulate small rural banks as well as other
banks. The CRA is particularly valuable in these towns, because there are few
external standards to hold the banks accountable otherwise.

Concluding Remarks
We are opposed to any changes in CRA that would allow banks to side- step their
responsibility to serve the public and help meet community credit needs. In particular,
we oppose small bank exemptions, safe harbor provisions and self -certification. All of
these ideas are smoke screens. The ABA and its lobbyists don't like CRA because it

give grassroots people power. It enables groups like lowa CCI to hold banks
accountable for their lending policies and practices, and it gives us a voice in
decisions that affect the future of our communities .

Every time since the summer of 1991 that we have asked the ABA or its member banks
to provide tangible proof that CRA causes burdensome paperwork and unnecessary
costs, we've received nothing. All we hear is unsubstantiated stories with no hard
evidence. It's time that the ABA and its lobbyists stop complaining about CRA and start
recognizing it for the contributions it has made to our rural and urban communities.

278

NCRC
Testimony
of

John Taylor

Executive Director
National Community Reinvestment Coalition

Washington, DC

The Subcommittee on Housing
of the

Senate Committee on Banking, Housing and Urban Affairs

September 15 , 1992

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Thank

you for the invitation to comment on the performance of

financial institutions in fulfilling their obligation to help meet the credit
needs of their local communities.

NCRC

The National Community Reinvestment Coalition ( NCRC) is well

positioned to provide input on this subject, as the Coalition represents the
largest and most comprehensive gathering of organizations involved in
community reinvestment issues.

To date , some 137 organizations comprise the membership of NCRC.
These organizations collectively cover every state in the country and
represent the single largest community voice on the subject of community
reinvestment. A complete list of the NCRC membership is attached to this
document.

From this broad wealth of experience and knowledge, NCRC is able to

provide empirical and irrefutable comment on low-income and minority
people's experience with bank lending.

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CRA WORKS

The commendable work of Congress which resulted in the Home

Mortgage Disclosure Act ( HMDA ) and the Community Reinvestment Act
( CRA ) and their subsequent achievement in passing the Financial
Institutions Reform , Recovery and Enforcement Act of 1989 ( FIRREA) have
produced positive and measurable results.

Current estimates for bank

commitments to low-income and minority communities and people total
$ 30 billion .

This figure represents an amount resulting from CRA challenges,
where a local financial institution responds to community protests with

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relied upon CRA as the leverage to have financial institutions finance
their efforts to address homelessness and the lack of decent affordable

housing for some 15 years. Since passage of CRA, community developers
have produced over 300,000 units of affordable housing. In addition some
90,000 new jobs have also resulted from community based initiatives
financed by CRA -driven bank investments.

Financial institutions must provide

the

capital to address credit needs of the poor

The production of decent affordable housing and quality employment
opportunities requires an initial investment on someone's part. It is clear
from any accurate historical analysis of the federal government's recent

investment in affordable housing, one obvious conclusion can be made.
During the past 12 years there has been a radical shift in the directing of
federal support for housing to other areas of the federal budget. Let us

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result is the shifting of a significant portion of the burden and

responsibility for the provision of affordable housing from the federal

government to the private sector. It is this point that is of obvious
importance to these hearings.

The federal government has decided to not follow the example of
many European countries, which have increasingly 'grant driven '

economies, where housing, job development, training and other social
needs are increasingly financed by the public sector. Very few private
initiatives, to address social and economic ills, are present in these
countries. It is expected that the central ( federal) government is

primarily responsible for providing solutions to such problems. The result
of this policy is significantly higher taxes, and in certain European

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increases and in the case of certain higher incomes and corporate
incomes, decreases.

It is within this framework and political structure

that we hope to address our social and economic needs. Clearly CRA is not
a substitute for government investments in affordable housing and other
initiatives to help low-income and minority people. However it is equally
clear that most low-income and minority people will not participate in

the mainstream of the American economy without access to capital.

Capital is in the hands of America's roughly 12,500 financial

institutions. Absent their interest in a community's economic
revitalization or the production of decent and affordable housing, only
limited success will be witnessed. It is the Community Reinvestment Act
which mandates the interest of these institutions in addressing these
community needs. Without a strong CRA there would be few examples of

financial institutions addressing the needs of America's distressed urban ,
suburban and rural communities. Indeed it was because of the lack of such

attention to certain neighborhoods' credit needs that CRA became law in
1977.

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59-308 - 92 - 10
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Unless Congress is willing to reverse the notion of being a more and
more 'capital driven' economy in favor of a 'grant driven ' economy then we
will increasingly rely upon financial institutions to play a major role in
financing initiatives and efforts to address this nation's shame of
homelessness and our growing unemployment crisis.

Is it fair to regulate the financial institutions and to require them

to meet the convenience and needs of the communities they serve ?
Indeed, it is not only fair, but just and sound policy as well. One argument
of the government's right to regulate is that it charters these institutions

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Consider the corporate advantage of financial institutions, how well

would any private corporation do if investors were told that their stock
purchases were insured by the federal government ?

It is this now costly government guarantee of depositors' funds that
requires the federal government to regulate the safety and soundness of
these institutions and which also allows us to require these financial
institutions to meet the credit needs of the communities they serve .

It

does not call for making poor or risky loans, but the law does require that

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No single piece of federal legislation is as important in promoting

the commitment of financial institutional involvement in addressing
economic needs as is the Community Reinvestment Act of 1977.

ARE THE BANKS COMMITTED TO CRA ?

| purposely began this testimony with a discussion of the positive
aspects of CRA, what has resulted from this legislation and why it
remains a necessary and vital part of our economic well being.

Unfortunately, the current experience of NCRC and its members is
that low-income and minority people's access to credit continues to be a

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In fact many lenders have long been under the mistaken impression
that merely having a CRA plan and making an effort to fill their CRA file
with outreach and marketing information was sufficient to merit a

' satisfactory' rating from a bank regulatory agency. At our own NCRC
annual meeting in February, 1992 , a ranking officer of the Office of the

Comptroller of the Currency confirmed what many of us feared when he
noted that a financial institution could receive a 'satisfactory' rating with

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attends a community meeting, politely introduces himself/herself to
meeting participants, expresses interest in meeting community credit
needs, but makes clear his/ her inability to make loans, since he/she is a
CRA officer and not a lending officer. Financial institutions fail to
recognize the need for all lenders, management staff and board members
to become knowledgeable of the requirements and objectives of CRA. Our
members continue to inform us that for most lenders CRA continues to be

operated through their public relations department rather than their
lending department.

The recent record of ratings issued by the four bank regulatory
agencies gives evidence to a reduced adherence to CRA by lenders. During
the 1980's on the average between 1 %

to 2 %

of financial institutions

received failing ratings from bank examiners. During 1990 and 1991 that

figure has risen to an average of between 11 % - 12% ! This trend appears
to be continuing into 1992. In the first half of 1992 , failing grades were

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wasn't such a 'pro - lender' attitude on the part of most bank regulators.

On the whole our experience nationwide continues to be that most
financial institutions give CRA only minimal and peripheral treatment.
Most lenders remain woefully ignorant of the objectives and requirements

of CRA . Lenders spend little energy on assessing community credit needs,
understanding the credit needs of low -income and minority borrowers and
even less time lending actual dollars to these constituents.

The alleged paperwork burden is really a ruse to weaken CRA

The American Bankers Association ( ABA) and the Independent

Bankers Association of America ( IBAA ) , trade associations for financial
institutions, have been promoting the unsubstantiated argument that CRA

creates a costly and overly burdensome task for local lenders.

There is simply no documented hard evidence that substantiates this
claim. Further, our own field experience tells us that the reporting
requirements associated with CRA are, for the average lender, minimal

290

and inconsequential. The reporting requirements of CRA are clear and
brief, requiring only the following.

1. The financial institution must maintain a public file, containing its
two most recent CRA statements, its CRA rating and any comments

received relative to its CRA performance.

2. Lenders must post a CRA notice ( the language of which is supplied by
the regulators) .

3. Finally, the lender must develop a CRA statement which defines the
area they will serve, the type of loans they will make and include some
language about CRA.

This is all the paperwork burden required by the Community

Reinvestment Act of 1977. Beyond these requirements are the reporting
requirements issued by the various bank regulatory agencies. According to
the regulators these reporting requirements are hardly a burden and
require only minimal amounts of reporting time from the lenders.

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In fact in 1991 the Office of Management and Budget ( OMB) studied
the various consumer compliance costs associated with the regulatory
responsibilities of financial institutions and concluded that of the six

different bank reporting requirements the CRA requirements were the
least burdensome of all. It is revealing that in spite of OMB's conclusions
which show that several other reporting requirements precede the CRA

reporting requirements in actual burden, CRA remains at the top of the
lenders 'hit list' for legislative review.

NCRC has had members in various parts of the country visit their
local institutions and they simply have not been successful in locating
lenders who substantiated this paperwork burden claim.

In the Milwaukee area one of our members specifically set out to
examine CRA files of area financial institutions in order to get a clearer

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this project reported that " while most lenders were polite and helpful,
many indicated little if any understanding of CRA . " The group further
concluded that many lenders simply did not take CRA very seriously.

How can a paperwork burden be so onerous , so burdensome that on

the average a bank requires only slightly more than 8 pages to write its
CRA statement, the heart of any CRA examination . Lets consider this
question from another perspective. Is it fair for the American public and
Congress to ask lenders to provide about 8 pages of evidence per year to

substantiate their community reinvestment activities in exchange for the
continued financial guarantees ( already exceeding $400 billion) to insure
that depositors will continue to do business with those institutions?

People we talk to in nearly every state think it more than fair.

The fact is that the CRA burden is minimal and always has been. The

real story here is one of pure propaganda , promoted by those who wish to
weaken CRA but who hide behind the sympathetic, but transparent shield

of regulatory burden . OMB is not fooled, the Banking Regulatory agencies
know the burden is minimal, the public knows, surely Congress knows as
well .

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Home Mortgage Disclosure Act needs to be improved

The Home Mortgage Disclosure Act of 1975 ( HMDA) has been an

invaluable tool in allowing community groups, public officials, regulators
and citizens the opportunity to measure a bank's commitment to a given
community or neighborhood. However a major shortcoming of this
legislation is that it failed to include all Americans and in particular
many rural communities are not currently covered by this law since it is
limited to banks with $ 10 million or more in assets and in a Metropolitan
Statistical Area. NCRC hears frequently of the many difficulties people in
rural communities have in obtaining credit. Having access to HMDA would
help clarify the lending picture in many of these small communities. This
HMDA limitation should be corrected immediately.

The absence of the reporting of small business and commercial loans
reveals yet another major shortcoming of HMDA . In all fair lending

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information which demonstrates a lender's record of performance in

business and commercial lending then we shall continue to have only a
partial picture of a lenders record of community reinvestment. The rising
national unemployment rates should be a strong indicator of many
communities' critical needs for financing of small business and

commercial enterprises to respond and alleviate high unemployment rates.

There exists little or no sources available to community people to
allow them to learn of a particular lender's loans to businesses. Unlike
the housing market which requires recorded deeds and other records of

housing transactions and loans, there is no such vehicle for business
lending . It remains nearly impossible for communities to ascertain an
accurate picture of a lenders business lending activities in a given
community .

With such an accurate picture , public officials , community

people, business people and others would benefit. HMDA would be
strengthened and more valuable to all citizens if such reporting was made

available to the public.

Equally important is the need to increase the accessibility of the
HMDA data . Currently the data collected by the Federal Reserve Board is

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provided to interested parties, including community groups, in a format
which requires either expensive computer equipment ( e.g. mainframe

computer) or a complicated and convoluted transcription process. In
either case the HMDA data continues to be inaccessible and not usable to

the average consumer.

In a meeting in spring, 1992 with Fed Governors

LaWare and Lindsey, NCRC presented a suggested model for simplifying
the dissemination of the HMDA data, along with several sources of
potential private funding to assist in the data distribution. As of this
date the HMDA data format remains identical and as inaccessible as in

previous years. This must be rectified if the intent and spirit of HMDA is
to ever be realized .

Similarly, it is important within the HMDA data to have accurate
information on loan application processing time. One method to
discourage and deny borrowers has been to respond slowly to their loan
requests. This is particularly true for those seeking residential property
loans, where commonly a date is set for purchase and sale. A good
example of this problem is the experience of NCRC member Mary Compton,
from Unidos Para La Gente in San Marcos, Texas. This organization helps
working class Mexican -Americans gain access to credit for their various

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needs. This past year Ms. Compton approached officials in a local branch
of Nation's Bank. After explaining to the lender her role was to assist the
borrowers, unfamiliar with the loan application process, the borrowers

and Ms. Compton began a long and arduous journey of telephone calls,
paperwork and disappointments. The outcome of their experience was that
the process for obtaining a home mortgage took over twelve months and

still no bank commitments were made. Finally, the borrowers gave up and
no longer pursued Nations Bank for financing .

While this bank did not actually deny a loan , it was clear from those
involved in this experience that the process had the de facto result of loan

denial. NCRC believes such occurrences are common and it is therefore
imperative that the HMDA data made available include information on

processing time. This requirement would add no extra time to the work of
the reporting bank since such information is collected when a borrower
fills out an application.

Finally, the accuracy of the HMDA data being released must be
questioned. The Center for Community Change , an NCRC member, reported
widespread reporting deficiencies in the 1990 HMDA data , citing missing

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information in various required reporting categories.

Another NCRC

member, the Pittsburgh Community Reinvestment Group studied the HMDA
data reports of most of the financial institutions in the Pittsburgh , PA

area. Their findings were astounding . PCRG matched the county records
with the HMDA data reported to the Fed and found that at a minimum
lenders erred at least 20%

of the time and at a maximum one lender was

more than 50 % inaccurate in their HMDA reporting . Without the
availability of accurate and complete information about a lender's
performance it will remain a difficult and haphazard task for those

involved in assessing any lenders community reinvestment performance.

The record

on rural banks

The CRA record of rural banks is dismal. CRA consultant Ken

Thomas, from Florida revealed in his research that small banks ( under
$ 100 million in assets )

received 71 %

of all the failed ratings issued by

the various bank regulators. The 1992 statistics for the first six months

show our strong agricultural states, Florida and California leading all
other states in garnering poor ratings.

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Of all our 50 states it is lowa which leads the nation in having the

most CRA agreements, these resulting from community challenges. If
rural lenders adhered to CRA why would a predominately rural state lead
the rest of the country in this unwanted statistic?

NCRC has a cadre of organizations representing rural communities

and people, like First Nations Development Institute, National Rural
Development and Finance Corporation , NY State Rural Housing Coalition,

Rural Opportunities Inc. , lowa Citizens for Community Improvement, North
Carolina Low Income Housing Coalition, Community Reinvestment Alliance
of North Carolina, Florida Federation of Community Development
Corporations, and several other organizations. Their experiences with
lenders in rural America is consistent. Fewer financial institutions

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someone is highly critical of a lender's performance, few people, if any , in
his /her own community even know of the criticism. Furthermore, that

same person could approach any number of other lenders if dissatisfied

with one lender's performance. Additionally, rural lenders, in contrast to
larger lenders, loan out a lower percentage of their funds. The loan to
asset ratio for larger banks is nearly two-thirds, while their smaller
counterpart lends at a ratio closer to only 50 % .

The competition in rural America , including and in particular on
Native American Reservations, is not comparable to that of suburban and
urban America .

Bank products and services are established with little or

no competition present. The consumer has few options to shop around. It

is because of this fact that rural banks are enjoying unprecedented profits
and success. This fact prompted ABA President Alan Tubbs to note at this
year's Agri-Bank Conference that the rural banks were in the best shape he
had even seen them in.

Exacerbating the credit problems in rural America are the changes
taking place in the banking industry as a whole. The concept of 'Bigger is

Better' has taken hold and mergers and consolidations are providing even

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fewer and fewer choices to the rural consumer. Recent studies, including

a study from the House Banking, Finance & Urban Affairs Committee,
released in April, 1992 , ( Analysis of Banking Industry Consolidation
issues) shows that such mergers and consolidations have produced none of
the streamlined and reduced costs promised in consolidation.

Instead, tens of thousands of bank-related jobs have been lost, rural

consumers are left without basic banking services or the choice to travel
great distances. And NCRC members report increasing ignorance and

insensitivity from lenders who neither live nor work in, or even near, the
borrower's community. The larger financial institutions have board
trustees who are unfamiliar, inexperienced and uncommitted to meeting
the needs of the family farmer, rural entrepreneur and rural community as
a whole . While these may be boom times for rural lenders, they are bust
times for rural borrowers.

The notion that CRA reporting requirements for rural banks is a
burden is simply inconsistent with current known experiences. NCRC

members have been asked to speak with bankers about this alleged burden
and have found no evidence of such a burden. We have attempted to locate

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lenders who are used as examples of having suffered through an alleged
over- regulation process, but have been unsuccessful in getting any

specific names of banks for this effort.

The fact is, a careful look at this alleged paperwork burden shows a
complete lack of hard evidence to support this claim. Further, any

examination of the Community Reinvestment Act disputes allegations that
CRA requires extensive reporting. The paperwork burden argument is
presented by self-serving bank trade associations desirous of continued
federal government support and guarantees, but without any regulation or
requirements relating to meeting the credit needs of all Americans.

Summary

The Community Reinvestment Act and the Home Mortgage Disclosure Act
have been vital pieces of legislation which have produced measurable

positive results. However, widespread unfair lending practices permeate
our landscape . Most financial institutions continue to give only peripheral
attention to the spirit and substance of the fair lending laws. This
situation particularly worse in minority, low -income and rural

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communities. Unless the private financial community accepts its
responsibilities relating to providing the needed capital to reverse

distressed neighborhoods and deteriorating family farms, then America's
economic problems will continue to worsen . Instead of meeting these
challenges the bank trade associations are seeking to abandon CRA by

hiding behind the false claim of paperwork burden. The bank regulatory
and enforcement process is in need of substantial changes in order to

effectuate a fairer and more equal lending environment.

Further NCRC

would like to offer its organizational resources to work together with
Congress and others to develop policies and programs which will result in
a more equal system of lending, with more useful and accurate reporting

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ASSOCIATION FOR ENTERPRISE OPPORTUNITY
September 24, 1992

The Honorable Senator Alan Cranston
Subcommittee on Housing and Urban Affairs
Board ofDirectors

Committee on Banking
United States Senate
535 Dirksen Senate Office Building
Washington , D.C. 20510

Dear Senator Cranston :
The Association for Enterprise Opportunity respectfully submits the
following testimony as part of therecord for the oversight hearings on
the Community Reinvestment Act, held September 15, 1992. We would like
to state our opposition to any changes in the CRA that would weaken the
provisions as they relate to rural banks.
The Association for Enterprise Opportunity represents over 150
microenterprise and self-employment programs in 41 states working to

assist low -income individuals, minorities, and women to start and expand
their own businesses. We exist, in large part, because these individuals
and communities face a credit gap. Banks are reluctant to lend to

microenterprises without linkages to an intermediary because of
concerns about risk, excessive transaction cost, and investment in low
income neighborhoods.
Ourprograms have emerged to meet needs unmet by banks and to
develop partnerships withbanks to serve these needs. These financial
institutions are important partners. They provide us with assistance and
capital for our lending activities, and in some cases provide our clients
with low - cost bankingservices. But their willingness to work as partners
with us is largely a result of the obligations theyface to comply with the
CRA. In fact, in seeking to move toward our goal of providing credit to

people and communities with limited means, we would like to see a
strengthening of the CRA to more explicitly recognize the importance of
bankinvestment in economic development initiatives such as
microenterprise programs, not a weakening of the Act.

Thank you for the opportunity topresent our position to the Committee.
Please donot hesitate tocontact the Association should you or your staff
have further questions about our statement.
Sincerely,

Beverly L Smith

Bunyd fout

RobertStrinda

Executive Director

Chair, Board of Directors

Enclosure

320 N. Michlean · Suite 804 • Chicago, Mlinois 60611 . 1312 ) 357-0177 • 1312 ) 357-0180 Fax
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Statement of the Association for Enterprise Opportunity
Submitted to

Subcommittee on Housing and Urban Affairs
Committee on Banking, Housing and Urban Affairs

As part of the

Oversight Hearings on the Community Reinvestment Act

Senator Cranston and Members of the Committee: the Association for Enterprise

Opportunity is submitting this testimony to state its opposition to any weakening of the
current provisions of the Community Reinvestment Act as they pertain to rural banks.

The Association for Enterprise Opportunity ( AEO ) is a membership organization representing
150 organizations across the nation who are engaged in assisting people and communities

with limited access to economic resources to start businesses. Our member organizations are
located in 41 of the 50 states. A great many of these operate in rural areas. Typically, the
services that these nonprofit or public agencies provide include training, management
assistance, and importantly, access to credit for entrepreneurs who cannot gain access to
traditional credit sources.

Many of our clients are low -income individuals; some of them are recipients of public

assistance . In some cases, our clients have been operating their business when they come to
us for assistance, but on a very marginal level. They seek our assistance in securing the
capital to expand their activities. Other clients are seeking to start new ventures, but
although they have skills in their chosen industry, they lack both management skills and

access to capital that can allow them to create their own jobs and to add to our nation's
economic activity. Our members vary the exact nature of their services according to the

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needs of their particular clients and communities; but access to financing is always a critical
piece of the services they offer to both existing and potential business owners .

The microenterprise field is relatively new in this country , although decades old in the

developing world. The oldest U.S. microenterprise programs are about 10 years old; most
of the programs operating in the U.S. have been in existence only a few years. However,

the size of the field has expanded rapidly in recent years. From a handful of programs ten
years ago , we estimate that the field has grown to include about 200 programs today. In
addition, as our programs and association receive media attention , we continually receive
requests for information from new groups interested in starting a microenterprise program ,
and from low -income individuals seeking the services of such organizations.
Among the key challenges currently facing our field are the needs to secure financing for

microenterprises, and funding to support the provision of technical assistance, training, and
general operations of microenterprise intermediaries. Banks have increasingly played a role
in helping to finance microenterprises and microenterprise intermediaries, as well as in
providing other needed financial services to our clients. However, their support has been
driven almost exclusively by their obligation to satisfy the requirements of the Community
Reinvestment Act. Without those provisions, we believe that it is highly unlikely that banks
will continue to support our programs, which play a critical role in meeting the capital needs
of individuals and businesses to whom banks are unwilling to lend .

A variety of models have emerged for bank participation with microenterprise intermediaries.
We would like to provide you with a few examples of roles that banks have played to date.

In Iowa, banks provide loans to the clients of the Institute for Social and Economic
Development ( ISED ) , a microenterprise program operating throughout lowa. Some
loans are provided to clients with the back -up of a guarantee from the ISED program ;
other banks loan without the guarantee ite self-employmenit program provides the

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training and technical assistance that enable its clients to develop the business plans
and skills required to obtain bank loans.

The Working Capital program , which operates in rural areas in western
Massachusetts, Vermont and New Hampshire, secures funding for its capital pool

through loans from area banks. Private institutions lend the money to Working
Capital, which in turn lends the funds to its clients through a peer-lending mechanism .

The Womens' Self-Employment Project in Chicago has succeeded in getting banks to

provide checking accounts to their program participants at a very reduced cost. This
is important because entrepreneurs clearly need checking accounts -- and preferably

separate business accounts -- to operate their businesses. However, for many small
scale, start - up businesses, the regular monthly costs of maintaining a business
checking account are simply too high .

The Detroit Self - Employment Project ( DSEP) has two different arrangements with
local banks. In the first, DSEP has deposited a foundation grant as a loan loss
reserve with an area bank, which then makes loans directly to clients. In addition ,
four other area banks have formed a consortia to make loans to program clients. In
their case , they also make loans directly to the clients, but with a 30%
the DSEP program .

guarantee from

Although each of these programs has developed different arrangements with local banks,

each attest that the existence of the Community Reinvestment Act played a key role in the
decision of the banking institutions to work with their program . The banks themselves
acknowledge that they consider these loans too risky and too costly to undertake on their
own , and that only with the existence of intermediaries which can provide technical
assistance, loan loss reserves or guarantees to offset risk, and pressure in the form of the
Community Reinvestment Act will they choose to work with and support microenterprises.

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Finally, perhaps the most important role that banks can play is to make loans directly to our
customers, without the intervention of our programs. Microenterprise programs are built

upon the concept of graduation. We envision that after a period of working with a client,
they will have the expertise and the business track record that will enable them to obtain a

traditional business loan . But our experience thus far has taught us that too many banks
remain unwilling to make loans to these commercial customers. As a result, both economic
growth and economic opportunity are impaired.
As we have noted above, at the present time the primary incentive that banks have to work

with our programs is the requirement that they comply with the Community Reinvestment
Act. Trends within the banking industry have tightened the availability of credit for all small
businesses. Bank acquisitions and consolidation of the industry have led to a pattern of
centralization of commercial lending functions in headquarters cities, often far from small
rural businesses. Bank failures and the economic recession have made smaller banks even

less willing to take on the risk of small commercial loans. In the face of such trends, it is

highly unlikely that banks would consider participation with microenterprise programs
without the offsetting force of the CRA requirements.

Therefore, from the Association's perspective, the Community Reinvestment Act is critical to
our ability to serve our clients. Rather than weakening the provisions as they relate to rural
banks, we recommend clarifying and perhaps tightening current provisions. One specific
step that we recommend is to clarify the law to state that participation in economic

development activities such as microenterprise programs clearly counts toward fulfilling the
requirements of the CRA. Many microenterprise programs currently face difficulties in
securing local bank participation because banks are unsure whether they will receive CRA
credit for such activities. Clarification of that point would be a simple, low - cost way of

improving the chances that banks will become active participants in this growing number of
development programs.

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The microenterprise field has emerged in larger part because low -income individuals,
minorities, women, and others residing in low -income communities cannot secure business
financing from banking institutions. We have stepped in where banks will not tread alone.
But the growth and survival of our alternative financial institutions depends in part on the
degree to which banks work with us as partners. Any weakening of the current CRA
requirements will remove the primary incentive that banks -- whether in rural or urban
areas -- have to provide microenterprise programs with needed financial support. As a

result, we strongly oppose any steps that would reduce the CRA requirements faced by banks
in rural areas.

Thank you for allowing us to submit our statement. For further information on the
Association for Enterprise Opportunity's position , please contact one of the following
individuals:

Beverly Smith
Executive Director

John Else

Chair, Policy Committee

Association for Enterprise Opportunity
320 N. Michigan Ave.
Suite 804

c/o Institute for Social and

Chicago , IL 60601

( 312 ) 357-0177
Joyce Klein
Co -Chair, Policy Committee

Robert E. Friedman
Chair of the Board

c / o Corporation for Enterprise Development

clo CFED West

777 North Capitol St. , NE
Washington , D.C. 20002
( 202) 408-9788

San Francisco , CA 94105
( 415 ) 495-2333

353 Folsom Street

Suite 801

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Testimony Presented to

the Subcommittee on Housing and Urban Affairs
of the Committee on Banking , Housing and Urban Affairs

by

the Association of Community Organizations for Reform Now

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Introduction

ACORN appreciates the opportunity to submit testimony to the
Subcommittee on Housing and Urban Affairs on the enforcement of
the Community Reinvestment Act ( CRA ) , and ways of increasing the
flow of credit to underserved urban and rural communities .

We wish to especially commend Chairman Cranston , who has a
long and distinguished record of working to promote affordable

housing , for holding these crucial oversight hearings . We
appreciate Chairman Cranston's leadership role in ensuring that
important consumer protections were included in last year's
banking bill , the Federal Deposit Insurance Corporation
Improvement Act ( FDICIA ) .
Your leadership and advocacy on behalf
of low- and moderate - income families will be sorely missed .
ACORN
ACORN , the Association of Community Organizations for Reform
Now , is the country's largest grassroots organization of low- and
moderate - income families . Founded in Little Rock in 1970 , ACORN

has grown to a membership of 100,000 member families in 26 states
and the District of Columbia .

ACORN members work on a wide range of issues that affect the
everyday quailty of life in their neighborhoods, including access
to affordable health care , neighborhood safety , and drug

prevention . ACORN Housing Corporation develops affordable housing
in a dozen cities , and performs loan counseling for thousands of
low - income families every year . ACORN was the first community
group to challenge a bank merger application , and the first to

secure a CRA agreement. Since 1980, ACORN has secured over two
dozen CRA agreements with lenders from Phoenix to Flatbush that
have resulted in nearly $ 800 million in loans in underserved
neighborhoods .

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Summary of Testimony
Our testimony today has 7 principal points :

( 2 ) The CRA has proved to be a remarkably potent tool for

lessening poverty and promoting economic development , and has
leveraged billions of dollars in private investment in underserved
urban and rural areas through partnerships between lenders and low
and moderate - income communities ;

( 4 ) Problems of credit availability remain the principal
obstacle to job creation , neighborhood revitzalization , and
community development in low- and moderate - income communities in

underserved urban and rural communities , and public policy is
unlikely to be able to solve problems of poverty without a

concerted effort to increase credit availability in distressed
areas ;

( 6 ) Proposals to exempt depository institutions from the CRA

based on their size , location , most recent CRA rating, special
purpose , or other criteria are misguided and unjustified and would

exacerbate the acute distress experienced by poor urban and rural
communities ;

( 7 ) Congress can take several steps to increase the
availability of credit in low- and moderate - income communities ,

but in lieu of better enforcement and strengthened laws , we are
likely to see more dramatic and sweeping attempts to get

depository institutions to meet the credit needs of communities .

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Summary of Recommendations
While ACORN believes that many of the necessary reforms must occur
at the regulatory , rather than the statutory level, there are
several important steps Congress could take to enhance the flow of
capital to underserved communities . Specifically , Congress
should :

( 2 ) Expand Community Support Requirements to Non - Bank players
in the Mortgage Lending Chain , Including Mortgage Companies ,
Appraisers , the Secondary Mortgage Market Entities , and the

Private Mortgage Insurance Insdustry ;
( 3 ) Level the Playing Field Upwards By Imposing Community
Support Requirements on Non - Bank Financial Intermediaries ,

Including Finance Companies , Insurance Companies , Money Market
Mutual Funds ( MMMFS ) , and Securities Firms ;

( 4 ) Increase Disclosures of Lending Activity by Depository

Institutions , Including Disclosures of Small Business and Consumer
Credit ;

( 5 ) Increase Opportunities for Participation by the Public in
the Regulatory Process ;
( 6 ) Require Regulators to Make Greater Use of CRA Performance

Data in conducting a CRA Examination , and Specify What Data Should
Be Disclosed in the Publicly -Available Portion of CRA Evaluations ;
and

( 7 ) Punish Violators of the CRA , Possibly Through the
Imposition of Civil Money Penalties , or Through a Budget - Neutral
System of Fines and Rebates .

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313
I. The Community Reinvestment Act : History &

Policy

Background

The Community Reinvestment Act ( CRA ) was enacted in 1977 in
response to widespread evidence of neighborhood " redlining " --the
bank practice of denying credit to whole portions of a city based
on stereotypes about the creditworthiness of people residing
there .

In crafting the CRA , Congress recognized that a wide array of
public benefits conferred on the banking industry mean that
depository institutions have a unique responsibility to promote
neighborhood economic health . Banks are publicly-chartered
corporations which benefit from the public guarantee of deposit
insurance, and access to the Federal Reserve's discount window .
In the Bank Holding Company Act , Congress explicitly required the
regulatory agencies to take into account the impact of bank
mergers on the " convenience and needs" of affected communities
when considering merger applications .

.

A study by the Securities and Exchange Commission last year
revealed that deposit insurance is significantly underpriced -with premiums between 30 and 70 basis points below estimated
market rates-- and represents a massive annual subsidy to the
industry amounting to nearly $ 20 billion . The huge contingent
liability incurred by taxpayers in the form of deposit insurance
has been made painfully obvious in the last decade , with bailout

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costs for the S& L industry expected to reach $ 1.4 trillion , and a
$ 30 billion loan to recapitalize the depleted Bank Insurance Fund .

There is considerable anecdotal evidence that depoitory
institutions are responding to projected increases in premiums by
" passing through " the costs to consumers, particularly low- and
moderate - income consumers , who have the least market clout .

II .

The CRA :

An Anti - Poverty Program That Works

CRA has played a major role in the revitalization of
thousands of neighborhoods around the country . In the face of

declining government support for economic development in the
1980's , CRA has fostered many productive and profitable
partnerships between lenders and low- and moderate - income
communities that have helped bridge the gap . These partnerships
have in turn resulted in the development of thousands of rental
and owner - occupied units of affordable housing , the start-up of
thousands of small businesses , including many minority -owned
businesses , and the creation of thousands of new jobs.

We have appended testimony delivered to the House
Subcommittee on Economic Stablization at a Field Hearing in

Philadelphia last year , which describes in detail ACORN'S
community reinvestment model and the success of partnerships
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developed over the past decade with several area lenders .
( Appendix 1 ] Also attached is a New York Times article which
describes ACORN's community reinvestment model . [ Appendix 2 ]

III . Continuing Problems of Credit Access in Low- and
Moderate - Income and Minority Communities
Despite steady progress and impressive achievements , abundant
anecdotal and statistical evidence points to massive problems of

credit access in many communities around the country , and the
devastating effects of redlining on the economic and social health
of low- and moderate - income neighborhoods.
The widely publicized analysis of the " new" 1990 HMDA data by
the Federal Reserve revealed shocking disparities in the treatment
of minority and white applicants for home loans . In general , the

study found , minority applicants were rejected between two and
four times as often as white applicants of comparable income .
upper - income African - Americans were actually rejected more
frequently than low- and moderate - income white applicants .

And

A subsequent ACORN study , Take the Money and Run : Deposit
Siphoning from Minority Neighborhoods in 14 Cities , revealed that
in all but one city examined , banks reinvest deposits taken in
white communities at a far higher rate than deposits taken in
minority neighborhoods . For every dollar on deposit in white
communities, banks reinvested 8 cents for housing related loans ,

compared to only 4 cents in minority communities.

In New Orleans ,

banks reinvested 16 cents of every dollar on deposit in white

neighborhoods , compared to only one cent for every dollar on
deposit in minority neighborhoods. Only in Philadelphia , where
ACORN and other groups have built longstanding and successful
partnerships with area lenders, was the pattern exceptional .
While the availability of credit for single - family home loans

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is clearly inadequate , credit availability for other classes of

loans is far worse . Bank financing of multi-family affordable
housing is minimal as a percentage of assets , and declining . An
analysis of the reports of condition filed by the 10 largest banks
reveals that multi - family loans --low - income or otherwisecomprise less than 1 % of the gross assets held by these
institutions in any given year .

At the same time , unregulated , " fringe " bankers have stepped

into the void left by mainstream lenders .

The number of

pawnbrokers nationwide has increased by 60 % in the last 4 years ,
while lease - to - own stores , check cashing stores , and second

mortgage companies have also proliferated . These lenders offer
terms far less favorable than mainstream banks , sometimes charging
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interest rates of 200 % per year for what amount to low -balance,
collateralized personal loans . Unscrupulous fly-by-night second
mortgage companies were the subject of exposes in several cities
last year that revealed a pattern of financing by mainstream
lenders themselves unwilling to engage in the inner - city market ,
coupled with usurious rates and terms, and vulture - like
foreclosures on vulnerable homeowners .
In the broadest sense , problems of access to credit remain at
the heart of the dilemmas of inner-city economic development . And
while a portion of the banking industry has " gotten the religion "

about CRA , and a deccade of experience with community lending has
allayed fears about the risk and return associated with lending in
underserved areas , such institutions remain the exception , rather
than the rule .

Consequences of Redlining for Community Economic
Development

Historical patterns of disinvestment have set in motion a
spiral of urban decline and decay that has proven difficult to
reverse .

Redlining has resulted in widespread abandonment , urban

flight of working- and middle -class families, and the erosion of
municipal tax bases . As Mayor Raymond L. Flynn of Boston has
pointed out on several occassions, the availability of credit for

economic development impinges directly on the ability of local
governments to collect revenue , and thereby on the ability of
localities to provide necessary city services .

Lack of access to credit has a " ripple " effect , impacting on
the viability of whole communities . The inability of anyone in a
community to get a mortgage often leads to abandonment , which in
turn leads banks to shun small businesses and other borrowers in
an area .
The abandoned property is taken off the city's tax

rolls, and frequently becomes a haven for drug abuse and crime ,
thereby lessening the quality of life for everyone . And the
individual denied the loan is barred from accumulating assets ,

which could have been used to leverage other opportunities , such

as starting a business , or financing an education .

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Enforcement of CRA by Federal Banking Agencies
The bank regulatory agencies charged with enforcing the CRA
constitute the principal obstacle to a more vital and effective
Community Reinvestment Act . From the Act's enactment , the

agencies have refused vigorously to enforce the Act . Indeed , the
regulators frequently appear to regard themselves as management
consultants to the institutions that they are charged with
regulating .
Perhaps the most compelling case for regulatory non-feasance

in enforcement is the distribution of CRA ratings issed by the
regulatory agencies since July , 1990 , when ratings first became

public . Despite overwhelming statistical and anecdotal
information that the bulk of the industry is doing a poor job of
meeting its community reinvestment obligations, 87 % of all

institutions rated between July , 1990 and June 30 , 1992 have
received " satisfactory " or better ratings .
In addition , only a handful of applications have ever been
denied by any of the agencies on the grounds of poor community

lending performance . Since 1988 , the Federal Reserve has only
rejected 2 applications, and the FDIC none , on CRA grounds . TO
our knowledge , the regulators have collectively used their
authority to issue cease and desist orders to institutions in

flagrant violation of the Act on only two occassions .

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of a bank's penentration of the low- and moderate - income market ,
rarely is supporting statistical evidence --for example , the

number of applications received , the number and dollar volume of
loans originaed , and the number rejected , for various loan types-

included in the publicly available portion of the evaluations .

Apart from corroborating bank statements , contacts with
community groups can be a vital source of information on bank

performance . Many non-profit developers and community -based
organizations have a excellent sense of which lenders are
aggressively participating in community development initiatives ,
and which are not . In addition , it is hard to conceive how an
examiner would come to a conclusion about the nature and extent of
community credit needs without contact with residents of low- and
moderate - income communities .

ACORN notes that there appears to be some discrepancy between
regulatory efforts in this regard .

The Ots , in response to

questions posed by the Subcommittee , stated that it required
examiners to make contact with community groups , while the occ
appeared to suggest that this is an exceptional practice , and is
only done " if substantive CRA concerns are raised and not

adequately addressed by the bank ." ( response to question 13.d , p
16 ] . We should stress that most community groups in low- and
moderate - income neighborhoods are strapped for time and resources ,

and are unlikely to write up comments for an examiner's
convenience on a lender's performance. Indeed, barring active
solicitation of comments , the examiner is unlikely to get the
views of low- and moderate - income residents at all .

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partnerships it has fostered between diverse agents --lenders and
community organizations . Yet , the regulators seem to go out of
their way to minimize public input . In only a handful of cases
have the regulators granted public hearings on merger applications
-even those " mega-mergers" that aroused widespread community alarm
in 8 or 10 states . And despite the agencies ' knowledge of the
resource constraints of community groups --low - income

organizations do not have sophisticated computers or high-priced
analysts-- the regulators have rarely granted extentions of the

public comment period on significant merger applications .

VI . Comments on Proposals to Exempt certain Institutions
from the Requirements of the CRA
The Community Reinvestment Act requires depository

institutions to meet the credit needs of all the communities they
are chartered to serve , including low- and moderate - income
neighborhoods .
While the CRA has been the subject of a massive disinfomation
campaign over the past several years , its intent and requirements

are straightforward .

Congress has recognized since the 1930's

that banks are not like any other commercial enterprises .

They

are publicly chartered to meet the " convenience and needs " of
their communities, and are the beneficiaries of a wide array of
public benefits . Furthermore , Congress has recognized that access

to credit is the lifeblood of any community --urban , suburban , or
rural .
Recognizing that credit needs vary greatly between

communities , Congress did not attempt to specify particular kinds
or volumes of credit that would constitute compliance with the

Act . Instead , the CRA was designed to engage the ingenuity of
banks themselves to ascertain and meet credit needs in their
communities .

In this context , the bankers ' assaults on the CRA are

seriously misguided . If the CRA is ever weakened or repealed ,
Congress will undoubtedly devise --and community groups will lobby
for-- a far more elaborate system of credit allocation to meet the
needs of small businessmen , farmers , and low- and moderate - income
families that will make CRA seem tame indeed by comparison . And

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the bankers may be assured that any such alternative system would
be far less market -oriented , and leave institutions with far less

discretion in their lending policies , than does the CRA .

Compliance Requirements

The Community Reinvestment Act has drawn considerable fire
from the banking industry over the past several years , under the

And the idea that banks are invaded
at examination time is equally farcical .
provided by Glenn Loney , examiners spent
actually inside an institution regulated
when conducting a CRA exam in 1990 .

by armies of regulators
According to figures
only 24 hours on average
by the Federal Reserve

--post a notice in the lobby of each branch ;

--maintain a public comment file ; and
--prepare and update a statement that includes a map defining

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Part of the problem is generated by the various " consultants "
to the industry who have generated thousands of pages in the form

of compliance guides , the sum of whose advice to bankers is to
deluge examiners with more paperwork than they would ever hope to
corroborate independently . Organizations like Barefoot &
Associates , and the bank trade groups , have done more damage to

the compliance process than any individual bank or community group
could ever do .

CRA was designed to make community lending an integral
feature of the overall business strategy of depository
institutions , rather than a " special program" that is peripheral
to the main business of banks .

In our view , the regulators and

the consultants have encouraged the " ghettoization " of community
lending by focussing on the development of elaborate internal
procedures and processes , rather than actual performance .
Comments on Certain Proposals to Exempt Small Banks from CRA
In our view , CRA is best viewed as part of the charter

obligation on all depository institutions to meet the " convenience
and needs " of the communities they are chartered to serve .

Thus ,

We would only be prepared to support proposals to exempt small
institutions from CRA if these same institutions were required to
turn in their charters , give up taxpayer - backed deposit insurance ,
and denied access to the Federal Reserve's discount window . If
the banks are so concerned about regulation , we should seriously
consider stripping away the institutional support of the industry ,

and let them compete in a truly free market .

One of the principal objections that some small banks make to
CRA is that they do not have the capacity to perform community

development activities --or to document their efforts-- that their
larger counterparts possess .

And examiners do in fact spend far less time examining small
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banks than large banks .

The Fed reported spending more than 10

times as many hours on average examining banks with assets of
greater than $ 1 billion as banks with assets of less than $ 25

million ( 223 hours versus 22 hours ) . Indeed , all the regulators
devote far more hours to each compliance exam for larger
institutions than for smaller ones .

( 1 ) According to figures supplied by bank analyst Ken Thomas ,
88 % of the lowest possible CRA ratings issued since 1990 have been
to banks with assets of less than $ 100 million , while such

institutions comprise only 77 % of the industry .

( 3 ) Even those small banks that extend credit solely within
their community --or a bank with a loan - to - deposit ratio of 100 % --

may " redline " predominantly minority or low- and moderate - income
neighborhoods . There is no reason to expect that smaller
institutions would --purely as a result of their asset size-- be
any more or less likely to meet the credit needs of low- and
moderate - income areas within their service area .

The fact that

the ownership of a bank may be local does not imply that decision
makers run in social circle wider than the local Rotary Club or
country club . In fact , owners and managers of small institutions
are likely to come into contact mostly with the business elite of
the city and town , and many be utterly unfamiliar with credit
needs in the low - income, minority areas .
Comments on certain Proposals to Exempt Institutions Serving Rural
Areas from CRA
While the nature of credit needs in rural and urban areas may

differ significantly, proposals to exempt institutions from the
CRA on the basis of the size of the communities they serve are
likely to exacerbate the problems of population loss,

unemployment, and a lack of suitable and affordable housing that
plague many rural communities . There are several reasons why
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exempting rural institutions would be poor public policy :

( 1 ) The agencies have at least formally recognized the
different nature of credit needs in rural communities . An article
by James Pilkington , an FDIC official , has written a good guide to
compliance with CRA for rural institutions, which is sensitive to
the relative lack of community development initiatives and
community groups in rural areas . There may be individual instances
where examiners have applied an " urban " CRA model to rural
communities, but this is the result of poor supervision and

training , and does not warrant wholesale exemptions from the
statutory requirements of CRA .
( 2 ) Community reinvestment may take on added significance in

rural areas because in many rural communities, the banking market
is dominated by a handful of small institutions . The refusal of a
single bank to extend credit , therefore , has even more devastating

consequences than in a large metropolitan area , where consumers of
credit have more options . The farm crisis in the midewest in the
early 1980's was precipitated in part by the monopoly of area
institutions who kept their deposit windows up , but shut their
loan windows down .

( 3 ) In addition , problems of rural poverty are frequently as

severe --if not as visible-- as in urban areas . There is a
desperate need in many parts of rural America for affordable
housing --both single- and multi - family-- and a need for the
development of job-creating enterprises to help stabilize

withering communities.

The " hidden " nature of rural poverty

increases the need for local bankers to visit the local trailer

park or drive down the back roads . And the lack of community
organizations in many areas only accentuates the need for the
regulatory agencies to act as a watchdog over banking practices .

Comments on Certain Proposals to Give Certain Institutions a " Safe
Harbor "

from CRA Challenges

of all the proposals to make statutory changes to CRA ,

proposals to give banks a " safe harbor " from CRA challenges are by
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far the most bizarre and the least meritorious.

There are several

reasons why this proposal for regulatory forbearance should by
rejected by the Congress out of hand :

( 5 ) Public comments on merger applications impose no
significant delays on merger applications.
Data supplied by the
Federal Reserve indicates that it takes 75 days on average to

process a non - challenged application , compared to 73 days for a
challenged applications . If anything, this underscores the
problem of regulatory inattention to community input .
Why All the Fuss Over CRA ?

17

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There are several reasons , but by far the most important is
the requirement that banks disclose their CRA ratings to the
public , enacted as part of FIRREA . Prior to public disclosure ,
most banks had little to fear from CRA , unless they were about to
file an application to merge or expand. This was especially true
of the smaller institutions , which rarely if ever have
applications pending .
Now , however , all depositors , large or small , may place their
money based on the CRA performance of a lender . So , while banks

have little to fear from the regulators , they have a great deal to
fear from the market .

Few bankers will publicly admit that what they fear most is
adverse publicity or depositor selection based on CRA performance .
However , it is interesting to note that many banks with high

ratings are actually publicizing their performance to attract
depositors . A recent guide to CRA published by the American
Bankers Association noted that : " if your rating is high , your
bank's reputation is enhanced in the local market area . As such a
high rating may be a useful marketing tool ... By the same
token , a low rating can be detrimental to your bank's image and
can hurt business as a result . "

18

1

327

VII .

Recommendations

for Reform

While ACORN believes that many of the reforms that are needed

must take place at the regulatory and supervisory level, there are
several steps Congress can take to increase the flow of capital to
underserved communities nationwide .
( 1 ) Significantly Strengthen Community Lending
Requirements as a Condition of New Bank Powers

We have argued repeatedly that trends in community
reinvestment are influenced greatly by broader structural changes

in the industry , and public policy decisions about these issues .
Yet Congress has persisted in contemplating broad reforms of the
industry -- including interstate branching , repeal of Glass
Steagali , etc .-- without serious consideration of the impact of
-

such changes on the availability of credit in low- and moderate
income neighborhoods .

In particular , interstate branching raises grave concerns
about increasing economic concentration , standardization of loan

products and centralization of loan decision making processes .
While ACORN remains opposed to interstate branching, we strongly
urge the Congress to consider modernizing community reinvestment
laws if branching legislation is contemplated . In particular , we

suggest that Congress require regulators to :
demonstrate that applicant banks have not engaged in a
pattern or practice of branch openings or closings that has the
effect of excluding low- or moderate - income or minority
communities before approving an application . ACORN has been

concerned for several years that many banks are attempting to
avoid their community lending obligations by closing or refusing
to open branches in underserved areas .

And interstate branching

offers ominous opportunities for banks to selectively purchase or
" cherry pick" branch networks in wealthy communities , while

closing branches in poor communities .
collect more information about deposit - taking and loan

origination activity on a state - by - state basis , for a variety of
loan types , to allow monitoring of deposit flows , and identify

cases of deposit siphoning . Because call report data is currently
collected for each bank susbidary , interstate branching will
entail a massive loss of data as Bank Holding Companies with
several subsidiaries convert to single institutions .
( 2 ) Expand Community Support Requirements to Other Players
in the Mortgage Lending Chain
Depository institutions have long argued that other players

in the mortgage lending chain play some part in the phenomenon of
mortgage discrimination .

We agree , and believe that all these

19

328

players must be brought under effective federal regulation .
recommend that the Congress :

Subject Private Mortgage Insurance ( PMI ) companies to HMDA ,
and require them to affirmatively market and write policies in
underserved communities

• Tighten regulation of the appraisal industry to address the
problem of " low - balling . "
• Require HUD to develop a process for recertifying mortgage

banks that are FHA lenders , to ensure that mortgage bankers are
not " creaming " the high end of the market ( a problem which is

exacerbated by increases in the FHA loan limits ) . Such a
" community support recertification" process would require HUD to
ensure that individual mortgage companies are not discriminating ,
and are meeting the housing credit needs of all the neighborhoods
--including low- and moderate - income neighborhoods-- in
metropolitan areas where they originate a significant volume of
mortgages. The process should allow for public comment and public

hearings on the community support performance of mortgage banks
applying for recertification . FHA is a federal program which
confers substantial benefits to mortgage companies , and Congress
can reasonably expect mortgage companies to support the needs of
low- and moderate - income households .
( 3)

Level the Playing Field Upwards By Imposing Community

Support Requirements on Non - Bank Financial Intermediaries
Depository institutions have long complained that regulation
of the industry places them at a competitive disadvantage as
regards other financial intermediaries. We agree , but firmly

believe that the playing field should be levelled up , to impose
community support and disclosure requirements on non-bank
intermediaries , rather than levelled down , to reduce the existing

obligations on depository institutions .
While there are a variety of mechanisms that might be
employed , financial intermediaries that could be subject to

federal community support requirements include : insurance
companies , money market mutual funds , securities firms , and
finance companies ( e.g. , GMAC , GE Capital ) .

20

329

( 4)

Increase Disclosures of Lending Activity by Depository

Institutions
Given the poor performance of the bank regulatory agencies at
enforcing CRA , the strongest tool available for increasing
community lending has historically been the disclosure of loan

originations on a census tract basis .

Such disclosures allow

lenders , government , and community groups to identify weaknesses

in bank performance , and to identify underserved markets .

• Amending HMDA to include data on the number and dollar

volume of loans originated to small businesses on a geographic
basis ;

• Requiring lenders to report marketing and origination of

consumer credit products on a zip code basis .

( 5)

Increase Opportunities for Participation by the Public

in the Regulatory Process

( 6 ) Require Regulators to Make Greater Use of CRA
Performance Data in conducting a CRA Examination

21

330

of regulatory burdens on the industry , we have noticed no

comparable buzz of activity around Section 222 , which requires the
inclusion of data on the performance of insured depositories in
the publicly available portions of CRA evaluations .

Inclusion of actual lending data in evaluations would have

two principal advantages .

First, it would discourage depository

institutions from collecting endless documentation about
irrelevant activities . Second , it will result in a more
standardized and fair system of assigning CRA ratings .

( 7)

Punish violators of the CRA

The regulators have rarely exercised their authority to issue
cease and desist orders to recalcitrant poor performers under CRA .
There is a sizable portion of the industry that has not even paid
lip service to compliance . · We believe that it may be necessary to
impose civil and monetary penalties on poor performers , or to
22

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1

institute a budget neutral system which rewards banks in
compliance and penalizes institutions with poor records .

Conclusion

In our view , it is frankly astounding that given the massive
levels of taxpayer support of the banking industry in recent
years , the trade groups have the nerve to pursue an agenda of
further deregulation in general , and weakening CRA in particular .
To put the matter rather starkly , if " workfare " is appropriate for
families on AFDC , workfare is equally appropriate for the banking
industry , whose tenure on the public dole will be of far greater
cost to the taxpayers .

We are also somewhat discouraged by a never - ending cycle of
neglect that seems to characterize public policy with regard to

issues of poverty . The events on Los Angeles focussed the
attention of the country on the hard realities of life for
millions of Americans . We believe there is broad public support
for an aggressive and activist response to the urban crisis , and

are frustrated by the lack of a coherent Congressional response .

These hearings are an excellent first step toward that end .

23

332

Testimony
Submitted by
George Butts

on

Mortgage Credit Access in Philadelphia

to

Subcommittee on Economic Stabilization

333

Mr. Chairman , Members of the Subcommittee , I am George Butts ,

President of the ACORN Housing Corporation of Philadelphia , PA .
ACORN sincerely appreciates the opportunity to testify today at
this hearing on economic conditions in the greater Philadelphia

area , and I am
chosen to hold
Philadelphia .
the challenges

particularly grateful that you , Mr. Chairman, have
this hearing in my own community of North
There is nothing like getting a first hand view of
that face us here in Philadelphia .

3 ) effective regulation of non- lender participants in the
extension of mortgage credit , including the private mortgage

insurance industry , the appraisal industry , and the secondary

mortgage market , to remove barriers in the initiation of local
partnerships to revitalize neighborhoods ; and

4 ) a substantially increased federal commitment to assist non
profit loan counseling directed at low- and moderate - income
homebuyers .
ACORN

ACORN , the Association of Community Organizations for Reform

Now , is the country's largest grassroots organization of low- and
moderate - income people . Founded by a group of welfare mothers in

Arkansas in 1970 in pursuit of social justice , ACORN has grown to
spawn over 400 neighborhood chapters in 35 cities and 26 states
across the nation . Here in Philadelphia , we have a half -dozen
reighborhood chapters located in the southwest and northern parts

of the city . ACORN members work on a broad range of issues that
affect their everyday quality of life , including affordable

housing , neighborhood safety, unemployment, and environmental
degredation .

2

334

For well over a decade , though , ACORN has been at the
forefront of community -based efforts to ensure that low- and
moderate - income neighborhoods obtain life sustaining credit from
private federally -chartered banks and savings and loan
associations . These efforts have led to over 30 agreements with
private lenders that have resulted in commitments for billions of
dollars in loans to underserved and historically redlined

communities from Philadelphia to Phoenix and from St. Paul to
Dallas .
Introduction :

Capital Investment in the Inner City

The story of urban decline is the story of capital
disinvestment , public and private .

Frankly , Mr. Chairman , the federal government must also share
in the blame for what has transpired in our communities . Public

capital support for community revitalization has virtually
evaporated . The effects of draconian cuts in support for
affordable housing are now being felt in increased abandonment and
homelessness . Empowerment is a noble idea , put into practice by
ACORN members everyday in their neighborhoods, but it is immoral
for the government to preach empowerment while slashing support to
communities and families in need .
And , while community groups have grave reservations about the
manner in which some Community Development Block Grant ( CDBG )

monies have been spent by local governments over the years , the
reduction in federal funding of CDBG has eroded the quality of

life in this community . Many of our streets are best described as
potholes separated by patches of pavement . Curbs are crumbling.
Street lights go unlit. And , children can no longer play in safe
city parks .

3

335

Redlining and Urban Decline
Philadelphia currently has more than 21,000 abandoned houses .
At the same time, the city has tens of thousands of families

living in overcrowded and substandard housing .

The roots of this

contradiction lie in the practice of " redlining " --literally the
practice whereby bankers draw bold red lines around certain parts

of a city map , and refuse to lend to anyone living there .

Urban flight , in turn , has eroded the tax bases of
municipalities , leaving them less well equipped to provide the

basic services necessary for community economic development.
In addition , access to credit is ultimately a question of

access to jobs in inner -city neighborhoods . When job -creating
mortgage and small business loans are not available , local youth
are condemned to the welfare rolls , placing further strains on all
levels of government .
ACORN Banking Model

The good message is that it is possible to turn neighborhoods
around block by block . Working with the Community Reinvestment Act

( CRA ) , we have developed successful and innovative strategies to
stem urban decline , foster low - income homeownership and help banks

meet their obligations to communities where they draw deposits .
The innovative and successful programs we have developed here
in Philadelphia would not have been possible without the CRA . Over

its 15 year history the CRA has fostered creative partnerships
between lenders and community -based organizations to assist

financial institutions in tapping underserved banking markets , to
4

336
promote low - income homeownership and affordable rental
opportunities and to pump stabilizing and desperately needed
capital into communities like North Philadelphia .

These success stories have not been created over night . It
has been a painstaking process with often reluctant and entrenched
bank management . The willingness of lenders to tool up and make
the internal bank commitment to meeting credit demand in
underserved communities is dependent on senior bank management
acknowledging first that communities like North Philadelphia are
legitimate banking markets . It is ironic that a most

conservative , market oriented law , the CRA , has been called by so
many other names by banking trade associations in Washington .

Second , lending to low- and moderate - income people is
actually less --not more-- risky than lending to upper- income ,

suburban families. Data supplied by the Private Mortgage
Insurance industry shows that low -balance mortgages --generally
held by low- or moderate - income families-- are actually less risky
than high- balance mortgages --generally held by higher- income
families . ( See Appendix A ) . When you think about it , this fact
should come as no surprise . For low - income families, homes are

not investments.

They are the principle place of residence for

low - income people , and , in many neighborhoods , a home is the only

asset that can be used to leverage future wealth , educational
opportunities , and employment .

ACORN'S Three Point Program for Community Reinvestment

5

337

( 1 ) Underwriting reform

Bank commitments and promises to do better will have little
impact if an institution offers only mortgage products that are
suited to suburban markets , not to an inner-city mortgage market
characterized not by new tract homes but existing and aging

housing stock . To do business in our neighborhoods , a lender must
have suitable products to sell .

Abandonment

Here in Philadelphia , a critical underwriting reform focuses
on relaxation in what is commonly known as the " abandonment rule . "
In fact , one of the greatest shortcomings of the Deleware Valley

Mortgage Plan --a bank constorium effort of area lenders-- is its
continued subscription to a prohibition on granting credit to
applicants who seek to finance a home on a residential block with
more than 10 %

abandonment . This rule essentailly institutionalizes

a practice of neighborhood credit denial --or , redlining .

Appraisals

" Low -balled " appraisals , or understated valuations of
property , have prevented thousands of low - income families from

obtaining credit in North Philadelphia. Many lenders will not make
loans with a Loan - TO -Value ratio of preater than 50% or 95% . So ,
a low -balled appriasal , by underestimating the value of -be

property, limits the ability of 1.2 berrower to get the necessary
financing.

6

338

Accurate , property - specific appraisals that take into account
the condition of a home and its resale value in the context of a

viable local market is a necessary component of mortgage credit
access in our communities . Appraisal assessments must reflect
market value --not the bias of suburban real estate perspectives

and prejudice . An accurate property specific - appraisal will ensure
that a bank is able to recoup its investment should default occur
without the imposition of income and racially discriminatory
' neighborhood factors ' too often employed by the appraisal
industry .

Income continuity

Credit History

When the Federal Reserve released the HMDA data last year ,
which showed a shocking record of discrimination in the banking

industry , we were outraged that the first response of both the
banking trade groups and the Fed itself was not to work
constructively for solutions , but to allege through wild
speculations on human nature that minorities are less creditworthy
than Americans in general .

That is a pernicious and even racist sterotype with no basis
There is no statistical evidence to support the claim
that minorities are less creditworthy than other borrowers . Once
again , the resort to such explanations reveals a great deal about

in fact .

the prejudices that continue to bedevil bankers and regulators .

7

339
solicitation if your mailbox is in a minority neighborhood .

put this another way , the historical pattern of redlining has
ensured a lack of developed credit histories in minority
neighborhoods .

Food Stamps

Many low - income households get by by combining a wide variety
of income sources , including food stamps , unemployment , or even
public assistance . Given the extensive unemployment in our

neighborhoods, this should come as no surprise .

8

1

340

distrust and apathy that separates our neighborhoods from bankers .
A low - income family is far more comfortable coming to the ACORN

office to hear about how to get a loan , than to a bank branch ,
where they feel unwelcome .

--community meetings in low - income neighborhoods , held at

schools or churches ;

( 3 ) Loan Counseling

9

341

Banks can't do it on their own and we don't have access to the

capital without banks . And , the performance of loan portfolios of
banks we work with shows that prudently underwriten ioans in the
inner-city can and do perform well , in many cases better than
standard suburban mortgages .

Many have objected to the ongoing conflict between minority
communities and lenders . We are here to tell you that --given the

intransigence and prejudice that pervades most of the industrythat conflict is necessary and inevitable. What we must ensure ,
however , is that that conflict results in lasting , and mutually

beneficial partnerships , as it has done here in Philadelphia .
Recommendations

ACORN recomends a number of federal initiatives that could
assist in the development of partnerships like those I have
described today . These recommendations are modest and are directed
at maximizing resources of the public and private sectors to

fostering economic development and opportunity .
( 1 ) Enhanced Enforcement of Fair Lending Law .

( 2 ) Promote Incentives for Community Lending

10

342

federal regulators . Through the CRA , they are told meet the

banking needs of their entire community , on the one hand , and , on
the other , they are told to hold significantly higher reserves
against mortgage loans than over non - loan security investments .
This crazy - quiit patchwork of inconsistent regulation hampers

community lending like we have outlined today . Reforming risk
based capital requirments to remove unnecessary barriers to
mortgage capital provision is an agenda ACORN shares with the
banking industry .
On the other hand , efforts like Congressman Ridge's Bank
Enterprise Act , which will provide financial incentives to lenders
who engage in community banking efforts , are equally important .

However, the structure of incentives must be carefully crafted to
ensure both efficiency and the fostering of the very partnerships
we have described today. It is a bank's long -term engagement with
the community that is the key to success . Additionally , such
incentives should not be seen as a substitute for adequate

enforcement of existing fair lending law . The proper balance will
include a little carrot and a little stick .
( 3) Regulating Other players in the Mortgage Market
Secondary Mortgage Market

Fannie Mae and Freddie Mac continue to present major
obstacles to community lending. At this point , we daresay that
banks are being held back in their efforts to do business in our
neighborhoods by the policies of these federally-chartered
corporations.

I would point out that the Fed's analysis of HMDA data shows
that while abysmal, the banking industry is making more mortgages
to low - income and minority consumers than Fannie and Freddie are

willing to buy .

As a consequence, lenders must portfolio their

CRA loans , and eventually they come up against a liquidity
problem . If banks and communuity groups can make community
iending happen , the least that we can expect from federal

agencies , that receive billions of dollars of annual taxpayer
subsidy , is that they get out the way , and let us do it .

Appraisal and PMI Industries

Similarly , the appraisal industry and the private mortgage
insurance industry impact on mortgage lending in low - income and

minority communities remains relatively unexplored by the
Congress . But , on the street , as I have pointed out today , these

11

343

industries play a critical role in determining who gets a loan and
what neighborhoods can be ignored by mortgage capital . Both
industries remain poorly regulated at the federal and state level .
( 4 ) Establish a Home Owners Counseling Fund

CONCLUSION

I thank you for the opportunity to testify today .

12

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345

MEMORANDUM

Date :

TO :

6/19/92

Joe M. Cleaver

Executive Secretary

Federal Financial Institutions Examination Council
2100 Pennsylvania Ave. , NW
Suite 200

Washington , DC 20037
From :

Association of Community Organizations for Reform Now
( ACORN )

re :

Reporting of Information on Small Business and
Small Farm Lending by Banks , Thrifts , and U.S.
Branches and Agencies of Foreign Banks .
( FR Docket No. 92-11766 )

Thank you for the opportunity to comment on proposed changes to
the Reports of Condition and Income filed by insured commercial
banks and FDIC - supervised savings banks , to the Thrift Financial

Report filed by savings associations, and to the Report of Assets
and Liabilities of u.s. Branches and Agencies of Foreign Banks
filed by u.s. branches and agencies of foreign banks . Chris Lewis
or Deepak Bhargava are available at ( 202 ) 547-9292 to answer any
questions you may have or provide additional information on the

comments and recommendations made in this memorandum .

1

346

I.

Introduction .

We believe the proposed changes --with revision-- to the
Reports of Condition and Income will be a key to effective
monitoring of depository institution credit extension to the small
business sector . It is imperative that the ultimate reporting

changes reflect the public need for detailed information on the
flow of capital to small businesses , particularly micro
enterprises and minority - owned small businesses .

II . Background .

In including Section 122 in the Federal Deposit Insurance
Corporation Improvement Act of 1991 , the Congress responded to
long standing concerns of the accessibility of bank credit for
small business development and expansion .

The 1989 survey also highlights the particular vulnerability
of smaller sized businesses who lack access to non-bank sources of
credit . Small business with annual sales of less $ 100,000 are 5
times more likely to lack access to credit from non -depository
sources . This data underscores these firms dependency on local
depository institutions as a source of credit for day-to-day

business operations, capital investment , expansion and start-up
funding .

2

347

Concerns about small business credit accessibility have risen
dramatically over the last decade as small businesses and small
farms have adapted to dramatic structural transformation and
consolidation in the banking industry . These ongoing changes -particularly mergers and acquisitions-- combined with allegations
of ' credit constriction ' during the current recession have sparked
new assertions and anecdotes of credit inaccessibility for small
businesses .

In drafting this legislation , the Congress specifically
highlighted the need for data collection on small businesses that
face particular barriers to credit access . These small businesses
were identified in the legislative history as start-up businesses
and minority -owned small businesses .
III . Specific Comments .
A. Minority -Owned Businesses .

The proposal does not require reporting of lending to
minority - owned small businesses .

This omission conflicts with the

legislative history of the provision and ensures that the Federal
Reserve Board will be unable to carry out obligations under
separate Section 477 of FDICIA .

The need for a separate breakdown for lending to minority
owned businesses could not be more evident today . The Congress
has long recognized the difficulty that minority -owned small

businesses have had in obtaining credit . This public policy
demand is reflected in a number of federal initiatives designed to

facilitate capital provision to minority - owned businesses . These
efforts respond to the clear public need for assurances that
depository institutions are operating in a non -discriminatory
manner and that equal access to small business credit ,
irrespective of the race of the borrower , is guaranteed by the
market .

FDICIA clearly sought to improve the availability of data on

credit flow to minority -owned small businesses . The final rule
implementing Section 122 should require separate reporting for
minority -owned small businesses in each size category .

3

59-308 - 92 - 12
-

348

B.

Definition of Small Business and Small Farm .

The proposed changes would require separate reporting by

three different size categories of small business . We believe that
this stratification is insufficient and should be expanded to
include information on loans to businesses with annual sales of

less $ 100,000 and to start-up small businesses ( See paragraph C ) .

The final rule implementing Section 122 should require

separate reporting for businesses with annual sales of less than
$ 100,000 .

c . Lending to Start-Up Small Businesses .

4

349

Urban minority start-up businesses face the double burden of

seeking debt financing in more concentrated bank markets where
larger institutions dominate and with limited personal collateral
--due to lower rates of urban minority homeownership .

D. Geographic Distribution .

The proposed changes do not include collecting information on
the geographic extension of small business credit . In fact , the
request for comment suggests that the ' geographic location of the
lending institution could be a ' suitable proxy ' for the geographic
location of small business borrowers .

The final rule implementing Section 122 should require
separate reporting of small business lending on a SMSA by SMSA
basis for each individual depository reporter .
E. Interest and Fee Income .

The proposed changes include information on ' estimated
amounts ' of interest and fee income on loans to small business as
required by Section 122. This information is critical to
determine the relative profitability and risk of small business
lending and to identify if depositories --particularly larger

banks-- are cross - subsidizing their wholesale lending with
usurious profits from their retail small business customers who
often do not have the benefit of alternative sources of credit
--both depository and non - depository .

The proposed interest and fee income is not broken down by
size of small business category . We strongly recommend that all
reported information on interest and fee income should be broken
down by each size of small business category .

We are opposed to the proposal that interest and fee income
data be ' estimated ' . The public and bank examiners have no less
of an interest in accurate financial data than the shareholders of
insured depositories --shareholders who do not accept estimates of
income and expense .

5

350

F. Effective Date .

Thank you for this opportunity to comment .

3

6

351

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352

Federal

Reserve

obtain

minority - owned

small

business

loan

information be obtained from other sources , such as existing or new
surveys .

If it is feasible to require the rumuser and amount outstanding
of loans to small businesses ba reported in three size categories

to permit the Federal Reserve to use this adůitional information to
satisfy their publishiriy requirenents , it seems reasonable that
minority business loan information be inciuded in the call report
requirements .

Another concern is the assumption that the geographic location

of a lending institution is a "

suitable proxy ' to assess the

availability of credit in specific regions of the country . While
I recognize the problems associated with using the call reports to
determine the geographic distribution of loans , I cannot accept the

bland statement that the adgress of an institution is sufficient to
assess the availability of credit 11 specific areas .
Studies
conducted by the Banking Comnittee and data collected under the

Home Mortgage Disclosure Act indicate that banks and branches of
banks can and do exist in areas essentially devoid of credit . It
would not be burdensore if the call report , at a minimum , indicated
whether the small business and minority loans were in- state or out
of - state .

It is also disturbing that the proposed regulations do not
address collecting data on loans to " start up businesses " - small
businesses in existence for less than
year .
One of the
persistent criticisms reaching this committee has centered on the
lack of funds for new businesses . In both urban and rural areas ,

development depends heavily on start up businesses . If the nation
is to depend on credit flowing only to existing enterprises ,
economic activity will be sasly diminished. Data on credit for
start up businesses is critical if the intent of Congress is to be
met .

Regarding the effective date , the proposed date of June 30 ,
1993 is much too extended . If this time fraxe remains in the final
regulations, it will mean that more than nineteen months will have
lapsed between Congressional action and a reporting of the required
data - an unacceptable delay .

353

In conclusion , I cannot stress the importance of the
information which must be collected . I have long held that
commercial lending , particularly to small businesses , is a most
vital component of the total picture of credit availability in the

United States . It is my purpose to ensure that the information we
are to receive and review will guarantee that fair opportunities

for credit all available to all who qualify .

Sincerely

kury Ingeles
Kenry B. GonzaYez
Chairman

HBG : rlm

354

WRITTEN TESTIMONY
of the

INDEPENDENT BANKERS ASSOCIATION OF AMERICA

regarding

COMMUNITY REINVESTMENT ACT ( CRA )

before the

SUBCOMMITTEE ON HOUSING

of the

COMMITTEE ON BANKING , HOUSING AND URBAN AFFAIRS

UNITED STATES SENATE

SEPTEMBER 15, 1992

355

The Independent Bankers Association of America ( IBAA ) is pleased to submit
testimony to the Senate Banking Subcommittee on Housing as part of its oversight
hearing on the Community Reinvestment Act ( CRA) . The IBAA is the only national
trade association which exclusively represents the interests of the nation's

community banks.
We hope that today's hearing is an indication of recognition that CRA, like
many other recent laws, is well-intended but is the wrong solution . We hope that
this is the beginning of a dialogue which will lead to an effort to identify the dangers
to consumers from the tremendous regulatory burden facing bankers today from laws
like CRA . It is our belief that working together, consumers and bankers can redesign
CRA so that it becomes both meaningful to consumers and less painful to bankers.

For years, bankers have complained that CRA is one of the most onerous
regulations they have to comply with and offers little benefit to their customers.
Community bankers have pointed out that they are lenders with knowledge of local

communities, businesses, and economic conditions. As a result, they serve the credit
needs of the local community exceptionally well .
On behalf of its members, the IBAA has urged Congress to consider the
contribution this nation's community bankers make to their communities. We have
made the case that all banks are not the same and that the rules applying to big and
small , rural and urban, should reflect these differences to the extent possible. To
that end, we have supported legislation to reduce the burden associated with CRA by
providing for exemptions, self-certification, and safe harbor protection.
The IBAA also has consistently encouraged the agencies to find ways to reduce

the burden imposed by CRA regulations and examinations. Many community banks
lack the staff required to create the extensive paper trail that has become necessary
to document their CRA activities. CRA has become a true regulatory burden as a
result of unnecessary documentation requirements. We have urged examiners to
focus on actual community service rather than documentation of these services.
IBAA remains opposed to laws imposing public disclosure of examination

results. These disclosures weaken consumers' privacy protection and can unjustly
jeopardize community confidence in a bank. Public disclosures of CRA are an
ineffective supervisory tool. We will vigorously oppose any additional public
disclosure requirements.

We have also protested over the unfairness of penalizing banks under CRA for

not engaging in mortgage lending or other particular types of lending that, by
charter or policy, the bank has elected not to do. It has been the IBAA position that
CRA evaluations should consider the credit programs that the bank offers to its

community and how those programs meet existing credit needs. Foremost among
IBAA's positions, we have strongly advocated that any CRA programs or
reqi

ments satisfy the requirements of safety and soundness.

356

The first step toward reducing the burden of CRA while making it meaningful,
however, must be a recognition of the problem . In fact, it appears that there is a
growing recognition by all parties -- Congress, regulators, bankers, and consumers --that
there is a problem with CRA. Many believe that CRA has not accomplished its goal
of ensuring that the credit needs of communities are being met. Others have
observed that CRA has merely generated a race to produce the greatest papertrail.
Documentation has become the goal of CRA, not performance.
According to a 1991 study by the Community Reinvestment Institute, documentation

is the biggest factor in determining a bank's CRA rating. The Institute concluded
that a bank's lending record was practically irrelevant in determining its

performance. The study also found that the largest banks have disproportionately
higher CRA ratings than smaller banks because they have greater resources to

devote to record keeping. In response to this a cottage industry has sprouted up
around the country , as several " experts " are teaching bankers how to document
banks' CRA activities. Like SAT or bar exam cram courses, the goal is to train
bankers on how to pass their exams, not on how to meet the real goals of CRA.
Even the consumer groups are observing problems with CRA . At a recent
House Banking Committee hearing, Peggy Miller of the Consumer Federation of
America testified " that a number of the consumer and community groups that have
stood behind CRA over many years have felt that since regulations were drafted ... it
appears that it depends upon the examiners but some of the examiners are requiring
virtually the same thing out of small banks as they require out of Citibank, and that
was never the intent, at least our intent ."
Regardless of intent, it is a tragic fact that CRA and overregulation in effect
are threatening to regulate many community banks out of existence. Many are no
longer
to carry the regulatory burden , provide their customers with the same
level of service that they have been accustomed to , and still charge a competitive

interest rate or service charge which would allow the bank to remain profitable.
Consolidation of the industry is being forced through regulation, and the ones who
will suffer are the consumers, farmers, and small businesses.
And according to a July 30, 1992 Wall Street Journal article titled
" Regulations Drive Lending to Non -Banks ," the regulatory squeeze " is driving
commercial lending into the Commercial Credits and Prudential Capitals of the
world." The author cites not only the regulatory pressures on commercial banks, but
the fact that its competitors are not subject not similar regulatory treatment, thus
affording them a considerable competitive advantage.
Fact Versus Fiction

With a recognition by all parties that CRA , for whatever reasons, is not
accomplishing its goal, it is also important to discuss some of the recent initiatives
-2

357

to change CRA . For example, as recently as last week, the Banking Superintendent
of New York State promoted his recommendations for revisions to CRA.
During the 102nd Congress, several bills to redesign CRA have been
introduced by Senators Dole, Kassebaum , Mack, Shelby, Cochran, and on behalf of
the Administration . These bills would provide exemptions, safe harbors, self
certification , or alternative evaluations for small banks. CRA proponents have

characterized the bills as gutting CRA. Instead, the exams for the thousands of
smaller banks take up much valuable examiner time that would be better focused on
large institutions.

During the debate over FDICIA in the House Banking Committee in 1991,
CRA received considerable attention.

Rep. Paul Kanjorksi ( D-PA) sponsored an

One of the more popular approaches this Congress to revising CRA is to
provide small banks, which by their very nature serve their communities, with an
exemption from CRA . It has been asserted that the small bank exemption will " gut"
CRA. Nothing could be further from the truth , however. Even though such a
provision would exempt the majority of institutions, these institutions only account

for 10 percent to 20 percent of all the banking assets in the nation .
The proposal to provide a " safe harbor" has drawn similar criticism. But all
of the safe harbor proposals would not allow institutions to qualify unless they have
been examined recently and found to be in full compliance with CRA . Should an
institution's CRA rating drop, and it is then no longer in compliance, it would lose

its safe harbor. The safe harbor would in fact strengthen CRA by providing banks
added incentives to encourage compliance and additional penalties for non
compliance.
It has also been asserted that CRA exemptions will lead to rampant redlining

and other forms of discrimination in lending. This is a baseless argument. CRA by
itself does not prohibit redlining or discrimination. It does prevent an institution
from establishing or acquiring a branch or other institution if it is not meeting its
community's needs.
Other federal laws, such as the Equal Credit Opportunity Act and the Fair
Housing Act, prohibit discrimination . All depository institutions are subject to the

ECOA and other federal consumer protection laws designed to prevent
discrimination .

Finally, because most small banks already are actively involved in community
lending, it is a waste of time and money to continue to require them to comply with
-3

358

its provisions. It is well recognized that most of the problems that CRA were meant
to address are in urban areas with diverse populations with varying income levels.
Rural and smalltown bankers should not be penalized for problems existing for the
most part in metropolitan areas .

Furthermore, CRA is completely unnecessary when applied to community
banks. For decades, bank examiners have insisted that smaller banks not make

loans outside their " trade area ." This policy prevents banks from making loans in
unfamiliar markets. The natural result of this policy, which was firmly in place long
before CRA , is that to prosper a community bank has had to make local loans--in
CRA terms, " reinvest in its community."
Grant Thornton Survey
To document what had heretofore been anecdotal evidence of the degree to

which bankers felt about CRA, as only one of several elements contributing to the
regulatory burden , IBAA contracted with the nationally respected firm of Grant
Thorntc ., to conduct a survey aimed at quantifying the extent of the feeling and the
burden itself.

The IBAA Regulatory Burden Survey involves three phases. Phase One, an
opinion survey of community bankers across the country, has been completed, with

responses from 2,000 bankers from all 50 states. The results of Phase 1 were used
to develop the field tests which are the basis of Phase 2. Phase 3, a statistical
survey, will be launched following the field tests with the goal of developing sound ,
quantifiable cost data from all community banks.
Phase One results show that community bankers overwhelmingly consider the
Community Reinvestment Act the most burdensome and aggravating regulation.
( Following CRA , in order of the most burdensome, are: Truth in Lending; appraisal

requirements; call reports; formal policies; and the Real Estate Settlement Procedures

Act. The attitudes of bank examiners also was ranked often by survey respondents
as burdensome.)

The survey results indicate that there are some differences among the agencies

in their enforcement of particular regulations, including CRA. Regardless of
regulator, however, banks in all categories --those regulated by the FDIC, the Fed,
and the OCC - agreed that CRA is the most burdensome of the regulations they must
comply with. Federal Reserve-regulated community banks had the strongest response
to CRA, with 79.5 percent of those respondents noting it as the most burdensome

regulation. Between 74 percent and 75 percent of the banks regulated by the FDIC
and the OCC ranked CRA as the most burdensome.

The survey results also varied among banks of different asset sizes. For

example, 77.5 percent of banks between $ 100 million and $ 149 million in assets
ranked CRA as most burdensome, compared to 71.67 percent ofbanks with assets less
-4 .

359

than $25 million, 67.16 percent of banks with assets between $150 million and $ 199
million and 63.4 percent of banks with assets greater than $500 million.
The ranking of CRA as the most burdensome regulation is not surprising.
After Congress in 1989 ordered the results of CRA examinations to be made public,
a signal was sent to the regulators to " get tough " in their CRA exams.
Unfortunately, the pendulum has swung too far and community banks are suffering
from " CRA overkill. "

Phase 3 of the survey should be complete by the end of the year . At that time

we will have figures to document the actual cost of the regulatory burden.
Access to Capital
Among the issues being explored in this hearing is whether there are

particular problems that rural communities confront in obtaining access to capital.
There is certainly more difficulty than in the past. The reasons are many -- among
them are consolidation of the industry which results in bigger banks that do not
service most rural populations; and, increased regulations which result in inhibiting
the ability of banks to make loans.

The recently -passed FDICIA includes many new provisions which will make
lending even more difficult. Chief among them is Section 304, pertaining to real
estate lending standards. In reaction to abusive practices of some banks, the
regulatory agencies have overreacted by proposing highly restrictive loan -to -value
criteria --lending ratios that will hamstring real estate and agricultural lending.
The problem with this unfortunate provision is that it will shut the door to

housing and real estate lending except for well-capitalized institutions. Adequately
capitalized institutions need not apply under the proposed regulations. This will hurt
the thousands of American communities served by only one bank or savings and loan.
The impact of this harmful provision would be somewhat softened by S. 2967 ,
the " Credit Availability and Regulatory Relief Act of 1992 ( CARRA) ," which would

extend the effective date of Section 304. Outright repeal would be even more
welcome.
Conclusion

The Community Reinvestment Act is symbolic of a larger problem both in
banking and business in general. While Congress has passed laws with the best of

intentions, it has often failed to consider that the regulations which follow may cause
businesses to shrink , close, or cut back on benefits- or banks to make fewer loans,
which in itself results in fewer jobs for Main Street " America .

-5.

59-308 - 92 - 13

360

This point was eloquently made recently in a June 1 , 1992 Wall Street Journal
article by former presidential candidate and Senator George McGovern entitled " A
Politician's Dream Is A Businessman's Nightmare ."

Reflecting on his years in

Congress, followed by a shattered dream when he declared bankruptcy on his
Connecticut hotel, McGovern observed the following:
...my business associates and I also lived with federal, state and local

rules that were all passed with the objective of helping employees,
protecting the environment, raising tax dollars for schools, protecting
our customers from fire hazards, etc. While I never doubted the
worthiness of any of these goals, the concept that most often eludes
legislators is: " Can we make consumers pay the higher prices for the

increased operating costs that accompany public regulation and
government reporting requirements with reams of red tape." It is a
simple concern that is nonetheless often ignored by legislators.
...In short, " one- size-fits-all " rules for business ignore the reality of the
market place. And setting thresholds for regulatory guidelines at

artificial levels ...takes no account of other realities , such as profit
margins, labor intensive vs. capital intensive businesses, and local
market economics .

The problem we face as legislators is: Where do we set the bar so that

it is not too high to clear ? I don't have the answer . I do know that we
need to start raising these questions more often .
We are grateful that some in Congress and the Administration have begun to
ask these questions. The most immediate way to lower the bar would be to pass S.
2967, the " Credit Availability and Regulatory Relief Act of 1992 ( CARRA ) ."

-6

Burden
Regulatory
IBAA
Analysis
Survey
A
: SSET.WQI
Name
Fik

SIZE
ASSET
BANK'S

100-149

150-199

200-499

77.16
%

77.50
%

67.16
%

%
75.58

%
37.04

%
35.00

37.31
%

%
30.23

25.51
%

%
20.63

%
22.39

26.34
%

%!
24.38

%
22.39

50-99

%
27.16

26.2594

26.7594

%
34.38

15.4394

20.63

18.7294

%
15.02

%
14.38

!
12.509

12.5596

%!
12.50

11.9394

%
11.88

%
8.02

10.0094

63.649

TOTAL
%
74.39

%
27.27

%
30.55

%
11.63

%
9.09

%
26.94

%
23.26

%
18.18

%
25.45

%
26.74

18.1899

%
25.08

%
46.27

%
45.35

54.5599

%
23.43

22.3994

%
14.93

!%
13.95

%
9.09

%
16.74

%
11.94

%!
4.65

%
9.09

%
19.93

%
11.94

%
16.28

%
16.42

%!
19.77

%
27.27

%
12.75

%
13.43

%,
9.30

27.27

%
12.27

%
4.65

%!
0.00

%
11.05

%
2.999
%
10.45

%
3.49

%
4.53

%
5.00

%
5.97

%
2.33

%
5.76

%
8.75

%
13.43

%
3.49

9.099

0.009
%
9.09
9.0992

16.31

7.86
%
6.70
%
6.80
%

361

16.4694

13.1391

O
& VER
500

362

Community ReinvestmentAct - Reg BB
% Of Times ListedinThe Top Five

IBAA
Regulatory
Burden
Survey
Analysis
PFlle
:Name
OP.WQI
Size
Population

15,000-24,999

25,000-49,999

50,000-99,999

100,000
O
& ver

TOTAL

%
72.11

72.99
%

%
85.57

68.53
%

%
74.37

%
30.61

%
34.31

%
27.84

%
25.89

%
30.58

%
17.69

%
18.98

%
19.59

%!
9.64

%
27.01

%
17.53

%
19.80

25.1794
27.21
%
27.2199
%
17.01
%
23.13

12.9394

%
25.77

%
31.39

%
41.24

%
31.98

%
23.28

15.46
%

%
16.24

%
16.78

10.2292

%
12.37

%
10.15

%
20.09

%
17.52

%
10.95
10.9594

%
10.20

14.6094

6.80
!%
6.1294

%
25.52

2%' 5.20

17.5294

%
14.29

%
5.41

24.8794

5.8-190

%!
7.30
!%
8.76

14.439
%
19.59
11.3494

%
10.31

%
16.75

19.809

9.64
12.1894

16.30
%

%1273
1220
.%
%
11.03

%
5
5.1

8.63
%

%
4.12

%4.57

%
6.61

8.12

%
6.82

6.1992

%
7.94

363

%
15.65

26.28
%94
%
19.71

364

Community
Reinvestment Act -Reg BB
% Of Times Listed in The Top Five

Regulatory
IBAA
Analysis
Survey
Burden
File
Name
C
W
QI
.: omm
Description
Community

Suburban 0
%
76.33

%
17.19

%
10.47

%
20.31
%!
8.85

%I2.71

%
10.54

'Allllude
Examiners

Credit
Opporunity
Equal
(Re
B)Act
External
Firm
CPA
by
Audit

%
7.87

%
10.42

4.699

%
74.48
%
30.47

%!
18.00

%
27.06

%
22.67

%
25.57

%
25.00

%
25.09

31.3394

%
23.34

16.6794

%
16.68

16.0094
%
18.33

12.6794
%
14.00
10.3399

%
20.03
%
16.30
%
12.73
%
12.31

%
11.08
%
7.94

%
7.22

%
5.73

%
5.33

6.77
%

%
6.35

%
7.29

%
8.67

6.82
%

1

&Soundness
Salety
Exams
Regulatory

365

Exams
Regulatory
Compliance
Consumer

%
16.25

TOTAL

29.67

%
12.33

loInsiders
Limllations
-LLoans
:O).(Rending
e
Act
Disclosure
Mortgage
(IIMDA
)llome

Ó

366

Community ReinvestmentAct - Reg BB
Description
Iunity
.....
Co
By
Respondents

O

76.50 %

76.00 %

75.50 %

75.00 %

74.50 %

74.00 %

72.50 %

73.00 %

7250 %

7200 %

71.50 %

Rural

Urban

Community Description

Suburban

--

--

Survey
Burden
Regulatory
IBAA
Analysis
Name
R
:File
EGU.WQI

edere
!

Primary
Regulator
Federal

Description
Regulator

RsB
Act
Reinvestment
B
.Communlly

FDIC

FED
%
78.88

OTS

OCC

%
74.15

74.6494

TOTAL

%
60.87

%
74.53

O

Truth
Lending
In
R
)( og2

%
39.13

R
( ESPA
Act
Procedures
Settlement
Estate
).Real
Requirements
Appraisal
Avallabilly
Funds
(Expedited
Act

18.6394

30.859
%
30.24

26.09
%

47.83
!%

%
30.38

%
23.18

%
13.04

%
26.96

%
17.39

%
25.57

%
22.36

%
25.59

.35.40
%

%
22.96

27.01

%
17.39

%
25.15

%
20.42

%
29.38

%
13.04

%
23.22

%
16.91

%
17.15

%
0.00

%
16.71

%
20.07

%
30.43

%
20.02

23.6094

%
16.15
%
16.15

18.8-19

%
11.68

0.0094

%
16.28
%
1276

%
12.18

%
13.87

%
21.74

%
11.66

%
13.50

%
0.00

%12.28

%
8.70

%
8.85

%
15.88

%
8.70

%
10.89

%
13.04

%
8.06

%
6.39

%
0.00

7.90
%

%
4.35

%
7.89

%
5.29

%
4.35

6.78
%

%
21.74

%6.83

%
11.80
14.2994

8.0791

%
6.66

6.2094

367

%
16.15

20.3394

26.8292

368

Regulator
Federal
Primary
By
Respondents

Community Reinvestment Act - Reg BB
80.00 %
78.00 %
78.00 %

74.00 %
i

7200 %
70.00 %

62.00 %

60.00 %

64.00 %
62007

60.00 %
FED

FDIC

OTS

369

GrantThornton

JPMA
E

Acountna na

ASSOCIATION OFAMERICA

MeregementContent
TheU.S. Memberfima
Grant Thornton Intometend

Regulatory Burden : A National Opinion Survey of Community Banks
In June 1992, the IBAA begana three-partcomprehensive study on regulatory burden . Almost 10,000 banks
received the Phase 1 Opinion Survey on regulatory
burden and 1,915 responses were tabulated. ( Over

2100 responses were receivedin total.) The 20 percent
responserateprovides astatistically soundbasis to
make conclusionsoncommunity banks'opinions on
regulatory burden.

aggravatingregulatoryburdens not considered in the top
10most burdensome regulations Include Satety and .
Soundness Exams, Geographic Loan Coding 1099 .Reporting and Examiners Attitudes.
The results of the Phase 1 survey were used to develop
Phase 2of the IBAA study - field tests. Currently, Grant

Regulatory Reports

2
3.
4.
5.
6.

Bank Holding Company Reports ( FRY -6, Y -9C , Y -9LP)
Consolidated Reports of Condition and Income ( Call Reports)
Home Mortgage Disclosure Act ( HMDA)
Report of Transaction Accounts ,Other Deposits and Vault Cash ( FR 2900)
Shareholder Reporting

Aggravation

1813/314181

2181913/2$

1. Applications ( All Types)

7. Other

Examinations & Audits
Cost

Aggravation

2181718/

8. Consumer Compliance Regulatory Exams

1,076

9. EDP Regulatory Exams
10. External Audit by CPA Firm

891

45
90

11. Holding Company Regulatory Exams
12 Safety & Soundness Regulatory Exams

560

13. Other

[ མ།ཨོ[

315

562

SEPTEMBER 4, 1992

370

Lending-Related Regulations
Cost

16.
17.
18.
19.

Aggravation

914

14. Community Reinvestment Act ( Reg BB)
15. Equal Credit Opportunity Act ( Reg B)
Fair Housing Act
Flood Disaster Protection Act
Real Estate Settlement Procedures Act ( RESPA)
Truth in Lending Act ( Reg Z

20. Other

1.341

13
294
518
9

”
Other Consumer Protection Regulations
Cost
21. Americans With Disabilities Act: ATM Access

22. Electronic Funds Transfer Act ( Reg E )
23. Expedited Funds Availability Act ( Reg CC)

801

Fair Credit Reporting Act
Fair Debt Collection Practices Act
Right to Financial Privacy Act
Unfair and Deceptive Practices Act ( Reg AA)
Other

114
33

31

리히

24.
25.
26.
27.
28.

Aggravation

454
258

313
195
936
171
45
42

12

30

29

33

Supervisory Policies
Cost

29. Disaster Recovery Plan
30. Documentation of Adequacy of Loan Loss Reserves
31. Federal Reserve Policy on Daylight Overdrafts
32. Funds Management

Aggravation

533
318
18
218

33. Generally Accepted Accounting Principles ( GAAP)

275

34. Geocoding/Geographic Loan Coding
35. Selection of Securities Dealers and Brokers

373

36. Other

13
3

Informational Reporting
Cost

37. 1099 Reporting

1,287

38. Asset Growth

11

39. Backup Withholding
40. Bank Secrecy Act
41. Market-Value Disclosure
Occupational Safety and Health Administration

73

43. Other

Aggravation
678
18
261
592
189
37
7

371

Safety & Soundness
Aggravation

118188:3/8=

Cost
46

44. Affiliate Transactions

1,229

45. Appraisal Requirements
46. Brokered Deposits
47. Concentrations of Credit
48. Dividend Restrictions
49. Limits on Loans to One Borrower

50. Loans to Insiders-Lending Limitations ( Reg 0 )
51. Risk-Based Capital/Equity Capital
52. Other

Other Regulatory Constraints
Cost
139
263
191
142

53. Capital and Strategic Plans
54. Environmental Lender Liability
55. Examiners' Attitudes

56. FASB Statements
57. Formal Written Policies
58. Informal Regulatory Directives

806

Aggravation
77

210
556
170
615

43
146
5

59. Regulatory Enforcement Actions
60. Other

MostBurdensome Regulations
Regardless ofcategory,which of thepreceding regulatory items are the most costly and the most aggravating to your
bank? The top tenvaried slightly based on demographicfactors. However, cost was most burdensome regardless of
how it was cut.

1. Community Reinvestment Act -Reg BB
2

1

Home Mortgage Disclosure Act

372

Demographic Data
To helpin our analysis of aggregated responses, please answer the following questions.
All individual responses will be held in strict confidence.
1. Which ONE of the following terms best describes your community ? 1,385 Rural
2 What is the approximate population of your community ?
957 Under 5,000

192 Urban

-

160 $ 100 million - $149 million

5. Where is your bank headquartered ?

State

responses received from all 50 states

300 Suburban

373

STATEMENT OF ALAN R. TUBBS

on behalf of
THE AMERICAN BANKERS ASSOCIATION

submitted to the
HOUSING AND URBAN AFFAIRS SUBCOMMITTEE
of the

SENATE BANKING , HOUSING AND URBAN AFFAIRS COMMITTEE
SEPTEMBER 15, 1992

Mr. Chairman and members of the Subcommittee, I am Alan R. Tubbs, president
of the Maquoketa State Bank in Maquoketa, Iowa, and president of the American
Bankers Association . The American Bankers Association is the national trade and

professional association of America's commercial banks, from the smallest to the largest.
ABA's member banks represent about 90 percent of the industry's total assets; about 94
percent of our members are community banks with assets of less than $ 500 million.
The American Bankers Association ( ABA) commends this Subcommittee for
holding hearings on the impact of the Community Reinvestment Act and appreciates this

opportunity to submit a statement for the record presenting the views of our members on
the very important issues of local credit availability and community involvement.
Bankers have a strong commitment to their communities. You need only look at
the rapid response of bankers in Florida to the needs of the residents hard hit by
hurricane Andrew to see that bankers take this commitment very seriously, and that they
recognize the important role they play in local economies in towns and cities across the
country. Banks have pledged millions of dollars in loans to help the residents of south
Florida rebuild homes and businesses that were devastated by the storm, and local bank
employees worked around the clock to restore access to financial services for their
customers.
Another illustration of bankers' long -term commitment to serve their communities

is the industry's positive actions in the area of minority and low /moderate income
mortgage lending. As I will discuss in more detail later in this statement, the American
Bankers Association has undertaken a comprehensive program which we believe will

make the complex process of buying and financing a home fairer, less intimidating and
more accessible to all creditworthy Americans. The ABA has established a Center for

Community Development within the association for the sole purpose of facilitating the
flow of mortgage funds to minorities and low /moderate income neighborhoods.

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The Community Reinvestment Act

The Community Reinvestment Act says that each bank should help to meet the
credit needs of its community -- including the low and moderate income areas. I am in
complete agreement with this philosophy, and I am willing to bet that virtually all

bankers feel the same. The profitability of every bank, especially community banks like
mine, rests squarely on the health and vitality of our local residents and local businesses.
We recognize that there is a strong link between the availability of all types of credit -be it for mortgages, businesses or consumers -- and healthy communities.
The problem with CRA is not that it " requires" bankers to invest in the
community -- they do that anyway. The problem is that CRA has grown into a such a
compliance nightmare for banks that it is robbing time and resources that could
otherwise have been invested in the community. Bankers have been accused of trying to
" gut" CRA by asking for regulatory relief. Let me assure you that it is not our intent to

" gut" CRA, nor to excuse banks from the spirit of community reinvestment -- but we do
believe that it will be in everyone's best interest look for ways to eliminate the
tremendous and largely unnecessary paperwork burden that has grown out of CRA.
Ironically, the legislative history of CRA clearly indicates that it was not intended

to impose any new record keeping requirements on the industry. But in fact,record
keeping is now what CRA is all about. What a bank is actually doing in its community is
almost irrelevant -- what counts is the thickness and neatness of the CRA files and
whether or not they contain the right documentation.

The result is that over the years, CRA has become bogged down in red tape.
Even worse, rather than fostering a cooperative spirit among lenders and the

communities they serve, it has become a vehicle for confrontation and mistrust between
community groups and banks.
Community banks like mine are particularly hard hit by the excessive paperwork
and documentation requirements of CRA compliance. In an institution with only a
handful of loan officers, and a total staff of perhaps 10 to 15 employees, the necessity to

geo - code each loan and to document all community lending activities presents substantial
problems. Compliance with these regulations absorbs real resources and costs real
money. Mr. Chairman, in your letter of invitation you asked if there were ways to
improve the enforcement of CRA . My answer is that we must find a better way -because the road we are on now is too expensive, too time consuming, and is simply
wasting too many precious community resources.
Banks, particularly large banks, are also distressed by the fact that even a

satisfactory or outstanding CRA rating does not protect them from a community group
protest against a merger or acquisition application. This clearly sends the wrong
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message. What incentive is there to work hard to achieve a high rating and to establish
a superior record in community lending? Surely it is reasonable to expect that good
performance would protect an institution from CRA protests for some length of time.
The way the system works now , a community group can delay a proposed merger or
acquisition for an institution that received a satisfactory or even an outstanding CRA
rating the day before.

Bankers across the country are clearly frustrated and angry at what they perceive
as regulatory overkill in the area of CRA. There are many bankers out there working
hard to serve their communities -- they are civic -minded citizens and good businessmen
trying to do their job. They are far more eloquent in their pleas for a return to rational
and reasonable regulation than I am, so let me take this opportunity to share with you

some of their words on how CRA regulations are affecting their operations and their
ability to serve their communities.
A $22 million bank in the West writes :

Our bank has always prided itself in lending out between 65 and 80 percent of its
deposits in our small town and the immediately surrounding area ( farm loans,
etc.) . In addition, we participate in most civic endeavors in our community.
While we did receive a " Satisfactory" rating at our most recent compliance
examination, the examiner pointed out several areas where we need to improve
our documentation. She stated that there are banks that lend out a smaller

percentage of their deposits in their communities but receive higher ratings
because of immaculate CRA files. If that isn't putting paperwork ahead of the
consumer I don't know what is.
A $ 113 million bank in the Southwest writes:

One of our biggest problems is the Community Reinvestment Act ( CRA) . The

Community Reinvestment Act is virtually meaningless to banks in communities
the size of mine... we cannot afford to discriminate. There are not enough good
loans to go around. Believe me, no matter what part of town an individual lives
in, his race, color, religion, etc., if he has good credit and a meaningful request, it

will be funded . The Community Reinvestment Act adds absolutelynothing, but
requires hours upon hours of time and thousands of dollars in documentation
expenses to comply with .
This bank underwent a Community Reinvestment Act examination a few months

ago. We had two national bank examiners spend three weeks with us to examine
all of our paperwork, plans, etc. Of course, we were found to be satisfactory, but

think of the cost it entailed to have our policies, procedures, action plans, etc., all
documented according to the regulations, not to mention the cost of sending two
full -time people away from their homes to this bank to examine our CRA file.
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This is ludicrous and a waste of taxpayers' money, not to mention a waste of our
money and efforts.
A $ 25 million bank in the West writes:

One of the reasons ( the economy] is suffering is because bankers no longer have
time to be bankers. Instead, we must study, train and supervise our officers and
staff for unnecessary regulations.
A case in point is the Community Reinvestment Act. CRA examiners pay no
attention to the actual lending that a bank does. Instead, they focus exclusively

on pretty files full of surveys, news clippings and demographics. Most community
banks know their community intimately and they eagerly serve the lending needs
of the community. They don't need reams of paper and sophisticated studies to
do their job. What they need is the time to solicit loans, make loans and properly
supervise loans.

A $7 billion bank in the West writes:
[ My bank] supports the spirit and intent of CRA and endeavors to provide
banking services to all sectors of the communities it serves. However, CRA

compliance has taken on a life of its own, with burdens, including answering to
consumer groups, which far exceed the benefits.
For example, Section 804 of the Community Reinvestment Act requires financial

institution supervisory agencies to assess an institution's record of meeting the
credit needs of its community. The combination of the regulations promulgated,
the various policy statements, and most recently the expectations of the examiners,

have shifted responsibility for documenting this assessment process from the
agency
the bank. In the absence of the bank generating substantial and
convincing paper trails evidencing detailed activity, a bank is considered in non
compliance with CRA regardless of actual compliance efforts. While the

examiner's assessment process should include all evidence, often an examiner will
disallow or substantially discount any evidence of compliance outside the so called
" CRA documentation file." There appears to be a prevalent presumption ( not

supported in law, policy or regulation) that if the bank does not write it down and
put the memorandum in the CRA file, an event did not occur -- a difficult
presumption to overcome.

The tremendous amount of paper work associated with documenting CRA
activities and the need to develop and analyze community demographics, geo

analysis and other related data, has diverted management's time from actually
serving the community and has greatly increased the cost of those services that do
result. We recommend that the responsibility for documenting this assessment
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process be returned to the agency where the statute originally placed it and that

CRA activities be refocused away from compliance nitpicking to providing
services to all consumers.

A $ 140 million bank in the West writes:

I am writing to you to express my concern over the excessive paperwork and red
tape that is obstructing both the economic growth of banks today, as well as the

burden it places on our ability to serve ourcustomers and the communities
therein .

The success of our bank depends upon its ability to serve the communities

surrounding us and with all of the CRA regulations now in effect and the
paperwork that must be done, we spend more time " proving" that we are serving
the communities. It is extremely frustrating to spend so much time and money

executing the necessary paperwork that could be better spent meeting the needs
of our customers and promoting economic growth. 31 % of our bank's profits this
year alone have gone to CRA staff salaries, training, materials, etc.
A $ 28 million bank in the Mid -west writes :

Because I am a small bank I will not be successful if I do not serve the
community in which I operate. However, because of the documentation

guidelines of the CRA I estimate that I spend approximately 200 hours per year in
documenting compliance with this particular regulation. It certainly seems that an
examiner wanting to review my compliance with CRA could just as easily review
all applications and determine if those ſloans that are turned down are turned

down for valid reasons in view of similar type loans that were approved.
As a community bank, the employees and I do a significant amount of work in
our community. We assist charitable organizations in raising funds, we lend a
helping hand in many organizations and have a true interest in serving those living
and/or doing business in our community. If we could somehow reduce the
paperwork and red tape necessary to operate our small bank we would have

additional money and time to use in benefiting the community in a much greater
way .

A $ 1.5 billion bank in the Southwest writes:

One of the most difficult and exasperating areas of regulation is CRA -Community Reinvestment Act. The documentation burden that this Act has
created rivals the New York City telephone book. The banks are required to
document all areas of their community involvement, compile detailed statistical
analyses to prove their actions, dedicate staff resources to developing,
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understanding and maintaining the records. The really sad reality of all this work

is that the only people who have ever looked at our CRA records have been bank
examiners.

I could go on, Mr. Chairman, but I'm sure you get the idea. Bankers are upset
with the way CRA is being interpreted and enforced. These comments make it clear

that there is no problem complying with the spirit of CRA -- bankers understand their
communities' need for credit and are dedicated to serving those needs. As I said at the
beginning of this statement, the problem with CRA is the complex and often confusing
web of regulations which have grown up around it.
The Competitive Impact

The regulatory costs of complying with CRA raise the operating costs of banks;

however, other financial firms offering virtually identical products are free to compete
for bank customers without the same regulatory impediments and costs. As competition
in financial markets continues to grow , the banking industry is finding the burden of
regulation an increasingly heavy load to carry. We cannot continue to provide services
to communities across the country if we remain shackled to the regulatory block while
our competition is free to respond to new opportunities and to operate without the
compliance burden placed on banks.

Let me give you an example. While I am spending time documenting my
community lending activities, my non-bank competitors such as Edward D. Jones are out
there selling my customers money market funds and CDs. The same is true for the local
credit union, the insurance agency, and the farm credit system , all of whom are free from
the costs involved in documenting compliance with CRA. Furthermore, because CRA
compliance drives up my costs relative to these competitors, funds are being pulled out
of banks and flowing to these financial service providers who are not required to reinvest
money back into the community.
Let me quote a few banker letters on the subject of the competitive impact of

CRA. A $675 million bank in the Southwest writes:
We have always felt strongly that a financial organization must maintain an active
role in the communities it serves. After all, a bank can only do as well
economically as the community in which it is located. Under CRA we now have
the cost of creating mountains of paperwork to document our performance.
Nonetheless, that is acceptable as long as ALL financial institutions are required
to do so. There are many types of financial organizations vying for consumer

deposits these days. It is time that brokerage firms, money fund management
firms and insurance companies be required to invest in the communities from
which they receive funds. It is laughable that banking, with its long record of
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community stewardship, is the only financial industry subject to CRA. These
other financial institutions control a greater portion of our nation's investment
capital today than ever before.
A $50 million bank in the Mid -west writes:

During the next three months, I estimate that 50% of my time will be spent on
regulatory compliance issues. What is really sad and ironic is that my time will
not be spent on regulations which affect the safety and soundness of the bank's

loans and other assets. Rather, it will be spent on regulations such as the
Community Reinvestment Act ...

What would I normally be doing with this lost 50% of my work week? I would be
calling on existing and prospective customers, making loans or working to develop
new deposit and loan products to more effectively compete in the marketplace the real heart and soul of banking. Isn't that what banking is all about ?
This scenario is especially discouraging when I consider that many of my
competitors - insurance companies, mutual funds, stock brokers - are not ( subject

to CRA ) ... they happily suck an increasing share of the deposit base out of my
community, never to return in the form of loans or other investments.
The Burden of CRA Documentation and Other Regulatory Red Tape is Not Just a
Banker Issue
The banker comments cited above regarding the time and expense involved in

documenting compliance with CRA and the implications of competing with financial
service providers who are not subject to the same rules are illustrative of a broader
problem with the growing burden of regulatory red tape. Should anyone other than

bankers be concerned about this burden? The answer is a resounding yes -- all bank

customers should care. In fact, anyone interested in the health of their local economy
should care.

Simple economics tells us that, other things being equal, reducing the paperwork
burden will free up bank resources for lending and reduce the cost of bank credit. The
reverse is also true. If the regulatory burden -- including the red tape involved in
documenting compliance with CRA -- continues to rise, more and more real resources
will be devoted to non -productive paperwork. This will leave fewer resources for the
core business of banking, which is making loans and providing high quality financial
services to our customers.

Ultimately, a good portion of the cost of unnecessary paperwork must be paid by
the consumers of bank products. The resulting higher price of bank products will make
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them less competitive, and some customers, particularly more sophisticated customers,

will shift their business to financial service providers who are not subject to the costs
imposed on banks. Others, like consumers and small businesses who have less access to
alternative sources of credit, will find bank loans more expensive and more difficult to
obtain. Clearly this is not a desirable result, and it is certainly not what CRA was
intended to accomplish .

In today's economic environment, the impact of the growing burden of regulatory
red tape on the cost and availability of bank credit is masked by weak loan demand in

many parts of the country . But when the economy strengthens and loan demand picks
up, the costs and constraints imposed on banks by the tangled web of regulatory
paperwork will certainly be felt in the economy. In the long run, the paperwork burden
will erode bankings' ability to support the economic growth of towns and cities across the
country.

These are important issues that should concern us all -- bankers, bank customers,
and policymakers alike.

Collecting Data on Small Business and Small Farm Loans Will Not Increase Credit
Availability

There has been a lot of controversy lately over whether there is a lack of credit -especially for small businesses and small farms -- and whether it is inhibiting the
recovery. In an effort to calculate the amount of credit currently outstanding to these

types of entities, Congress included two provisions in the Federal Deposit Insurance
Corporation Improvement Act of 1991 ( FDICIA) which direct financial institutions to

provide bank regulators with information on their small business and small farm lending
practices.

However well-intentioned, these provisions will not provide policymakers with

useful information on credit availability. But they will impose another layer of
unnecessary red tape on both banks and their small businesses/small farm customers.

The provisions direct banks to categorize their small business/small farm loan portfolios
based on annual sales of the business, and requires banks to estimate interest and fee
income and net charge -offs for various categories of these loans. In many cases,

compliance with these regulations will necessitate new computer systems; in all cases,
significant personnel costs will be incurred to compile the data. And in the end, the
required disclosures will provide little, if any, useful information on credit availability.

Again, let me quote some bankers on this issue.
A $50 million bank in the central region writes:

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The small business and loan data ( Section 122) of the FDIC Improvement Act of
1991 requires that data concerning loans to small business and small farms be
collected with the Call Report. There is not enough room here to detail what is

required except to say that it is lengthy. The only way for me to comply with the
provisions of Section 122 would be to go through every loan file in the bank and
check the financial statements of every farm orbusiness borrower. I estimate that
this would take ( two people) at least one day apiece each quarter.

The burden ( of preparing the Call Report) will increase dramatically if Section
122 is allowed to go into effect as scheduled. Please vote to repeal Section 122 of

the FDIC Improvement Act of 1991 so that a banker can spend more time
meeting the needs of his community and less time meeting the needs of the
government.

A $ 26 million bank in the West writes:

The proposed regulation requiring us to track loans made to small businesses and
small farms is another unnecessary burden. Again, we make all these types of
loans that we can prudently make. To monitor and track these credits to comply
with the proposed regulations will be very costly to our bank. When one
compares the benefit that is derived from imposing these regulations to what the
cost of monitoring and tracking, it is simply a big waste of time and effort,
especially for the smaller sized banks.

As these two bankers pointed out, heaping additional reporting requirements on
banks will not increase credit availability. In fact, it is likely to have the opposite effect -

- the added costs of collecting and reporting this data will tend to decrease the
availability of bank credit and increase its cost. This burden will be in the millions of

dollars and will produce information that is almost worthless, since it will pick up only
part of small business lending.

Clearly there are more efficient, less costly ways to determine the credit

environment for small business lending than increasing the reporting burden on banks
and their customers. In fact, several sources of meaningful information on credit
availability to small businesses and small farms already exist. For example, the National
Federation of Small Business Foundation publishes a quarterly economic report on small
business which includes information on credit conditions and on the general economic
activities of small businesses. In addition, the Federal Reserve currently conducts a
number of surveys on credit extensions and the credit climate. Both of these sources

provide timely data on the terms and conditions of small business lending and the
availability of credit, and may well provide adequate data to address policymakers needs
in this area .

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The Impact of the Regulatory Burden on the Availability of Credit

There are steps Congress and the regulators can take that will improve the
climate for bank lending. In particular, reducing the crushing burden of regulatory red
tape will go a long way toward freeing up real resources to support the provision of
financial services to bank customers. Based on a survey of about 1,000 banks, we
estimate that the industry spent approximately $ 10.7 billion last year on compliance.
This is a very big number -- it amounts to about 12 percent of total industry operating
costs and nearly 59 percent of total industry profits last year. Clearly imposing costs of
this magnitude on the industry has a negative impact on the availability and cost of bank
credit.

To make matters worse, there is clearly a bias against lending in the recently

passed FDIC Improvement Act. Whether intended or not, the loud and clear message

bankers are receiving from the regulators and the Congress is that only minimal levels of
lending risk will be tolerated. On the surface, this certainly seems reasonable -- there is
little doubt that economic consequences of a banking system with too much risk are not
acceptable. But just as too much risk is undesirable, a regulatory policy that discourages
banks from making loans also has serious economic consequences. Wringing out every
risk from bank loan portfolios means that fewer loans will be made, and that only the

very best credits will be funded. All others -- especially small businesses, which are
among the riskiest of all bank loans -- will face higher prices and reduced availability of
credit. The marginal borrower may not find funding at all.
The lending environment has also been affected by an emphasis on higher and
higher capital levels. Over the last several years, banks have been adjusting to higher,

risk -based capital requirements. Even before these new standards are fully phased in,
there is pressure to meet even higher standards. This pressure is clearly evident in the
avalanche of regulations that have been adopted or proposed, including those related to
brokered deposits, prompt corrective action, interbank liabilities, state bank activities and
investments, and even loan -to -value ratios which are pushing banks toward a new

" minimum " standard called " well-capitalized."
While all bankers support solid capital levels, the question is what is the right
balance and over what time period. We need to take a close look at how higher de

facto minimum capital levels reallocate credit away from lending toward securities and
raise the price of credit for bank borrowers. I emphasize " de facto" because the

combination of various new regulations is, as a practical matter, raising the de facto level
well above the " adequate" standard. In this context it is important to realize that bank

capital, despite well -known problems in the industry, is at an all time high -- $ 248 billion.

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The American Bankers Association's Center for Community Development
As I mentioned at the beginning of this statement, the ABA is undertaking a
major initiative to facilitate increased mortgage and small business credit availability to
minorities and low /moderate income neighborhoods. Last May, the American Bankers
Association announced plans to establish a Center for Community Development within

ABA. The Center is now up and running, and is actively working with bankers,
secondary market agencies, appraisal groups, and community groups to find ways to
make the home financing process fairer, less intimidating and more accessible to all
creditworthy Americans.

The Center grew out of recommendations by ABA's Mortgage Lending Task
Force that I appointed last year. The Task Force was comprised of bankers representing
all regions of the country and including CEOs and community lending specialists. These

bankers were charged with finding constructive ways to promote sound lending
minority and low /moderate income communities in order to better meet the needs of the
people of these communities.

The Task Force began by taking a top - to -bottom look at the mortgage lending
process. They talked with others who play critical roles in the housing finance process
including realtors, appraisers, private mortgage insurers, and secondary mortgage market
agencies to see how to work together to make the process of buying and financing a
home fairer, less complex and less intimidating.

Community and fair housing groups also play an important role in these issues.
These groups work in the communities and with the people we are trying to reach -their insights into neighborhood dynamics and social trends are a very important element
in designing practical programs that will actually be successful in increasing the flow of
mortgage funds to minority and low /moderate income areas. Because using the

resources of community /fair housing groups to bring potential applicants and lenders
together is clearly a productive approach, the task force met with six of the major
consumer/ fair housing organizations, including the Center for Community Change,
Association of Community Organizations for Reform Now ( ACORN ) , Consumer

Federation of America, National Fair Housing Alliance, Neighborhood Reinvestment
Corporation, and National Center for Neighborhood Enterprise. ABA's Center for

Community Development intends to continue the dialogue with these and other
community groups and to solicit their input as we search for solutions that will increase
credit availability to minority and low /moderate income borrowers.
The task force also met with representatives from the Federal Reserve, the FDIC ,

the Comptroller, and the Department of Housing and Urban Development to discuss
how they see the problem , and look at some of the difficulties in interpreting and
enforcing the HMDA and CRA statutes.
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These discussions with other participants in the " housing chain" revealed several
very important areas of agreement among us. Most importantly, we all agree that there
is a need to increase the availability of mortgage funds to minorities and to people in
low/moderate income neighborhoods. We agree that an inter - industry initiative
involving all members of the housing chain including realtors, appraisers, lenders, private
mortgage insurers, and secondary mortgage market agencies is necessary if we areto be
successful. We agree that lenders, private mortgage insurers and secondary mortgage
market agencies need to guard against inadvertent policies that may act as barriers to
minority and low /moderate income borrowers, and to carefully review their underwriting

criteria to make it as flexible as possible. And lastly, we agree that borrowers need a
better understanding of how to make the home financing process work for them -- things
like what size mortgage they can afford, how to document their creditworthiness, and

what to do if they feel they have been discriminated against.
These three areas -- inter-industry cooperation, lender education, and borrower
education -- form the basis for the efforts of ABA's Center for Community Development.

Some of the Center's goals in these areas are:
Inter-Industry Cooperation

Expand work with secondary market agencies and others in the housing finance
chain to revise underwriting criteria that discourage lending to minorities and
low /moderate income neighborhoods

Work with the appraisal industry to increase the pool of appraisers with expertise
in appraising properties in low /moderate income neighborhoods, especially in
inner cities

Enhance the communication and working relationship between banks and national
and local community and fair housing groups to encourage constructive and
effective joint efforts
→ Lender Education

Increase lender awareness of secondary market education and lending programs
targeted to low /moderate income markets
Collect and analyze performance data on low /moderate income mortgage
portfolios

Identify non-standard approaches to determining credit worthiness and loan
documentation to eliminate factors that have the effect of discriminating against

low/moderate income and minority applicants

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Provide guidelines and additional training materials to enhance fair lending
compliance and evaluation of anti -discrimination efforts
Borrower Education

Provide information on current borrower education programs available nationwide
in which banks may participate

Develop materials that will help banks establish their own borrower / consumer
education efforts

The Center for Community Development is an expression of ABA's commitment
to promote sound, non -discriminatory mortgage and small business lending and to

increase the availability of credit in minority and low/moderate income communities.
The investment of time and energy required to carry out this commitment will reap
tangible rewards for home-buyers, for large and small communities across the country,
and for all participants in the housing and housing finance industry. I have attached a
copy of the Center's mission statement to this testimony.
Conclusion

Bankers believe in community lending -- lending for housing, small business
growth, farm operations. And we believe in doing our share to revitalize low-income
neighborhoods with sound, non -discriminatory lending programs. We believe in

community development because these are our communities. We live and work in them,
and we want them to be as strong and vital as possible.
But over the past decade, the amount of paperwork involved in complying with
regulations such as CRA has reached crisis proportions. In fact, the over-all burden of
unnecessary red tape that each bank must deal with on a daily basis has grown so large
that it is undermining the ability of banks to serve their customers and to meet the credit
needs of their communities.

The cost of unnecessary paperwork and red tape is a serious long-term problem
that will continue to eat away at the competitiveness of the industry and erode its ability

to support the economic growth of towns and cities across the country. I cannot

emphasize too strongly that unless something is done to reduce the burden, bank
customers

- particularly consumers and small businesses who have few alternative

sources of credit -- will find bank credit increasingly expensive and difficult to obtain in
all phases of the business cycle.
A program for reducing paperwork and red tape has been developed by the
American Bankers Association and the state bankers associations. This program would
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significantly reduce the burden of unnecessary paperwork without eliminating such safety
and soundness provisions as risk -based premiums, annual supervisory exams, strong
capital rules, annual audits, enhanced authority to restrict or close troubled institutions,
strong supervisory and criminal sanctions, federal oversight of state-granted powers,
restrictions on brokered deposits, FDIC back -up enforcement authority or appraisal
reform .

The retention of these provisions, as well as a whole host of other supervisory
tools held by the regulatory agencies, ensure that passage of the proposed program will
pose no additional risk to the deposit insurance fund. In fact, the program would help
protect the deposit insurance fund by enabling the banking industry to compete without
the dead weight of excessive compliance costs; only a competitive industry can hold and
attract capital, which is the first line of protection for the insurance fund. At the same

time, the program will substantially reduce the extensive paperwork costs imposed on
banks, allowing the industry to better meet the needs of its customers and the economy.
The American Bankers Association is willing and anxious to work with this
Subcommittee, the Congress and the regulators to scale back the paperwork burden.

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MISSION STATEMENT

The creation of the Center for Community Development Lending is an expression of the ABA's
commitment to find constructive ways to promote sound mortgage lending to people in minority
and low- and moderate - income communities.
The Center will be designed to function as a clearinghouse for a wide variety of information and

products designed to help bankers better serve the credit needs of their minority and
low /moderate income communities. In doing so, the Center will draw upon the resources of the
entire housing chain, from the homebuilders, realtors, and appraisers to the mortgage lenders,
mortgage insurers and secondary mortgage market agencies to find innovative ways to increase
the availability of mortgage loans to all creditworthy applicants.

Our goals include:
Educating lenders about the types of products and programs available to help them design

sound minority and low /moderate income mortgage lending programs suited to their
particular community's needs.

Acting as a liaison between lenders and other key players in the housing finance chain
to eliminate obstacles that may be present in these areas.
Provide a clearinghouse of information on borrower education and outreach programs
developed by ABA and /or a variety of agencies and community groups.

The Center will continue to work to fill the gaps in the available materials and as the ABA gains

more insight into how we can best help member banks, the Center will expand it's activities to
provide more " hands on" assistance .

59-308 ( 396 )