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C O M M U N I T Y REINVESTMENT

report

CR REPORT

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SUMMER 2007

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30th Anniversary of the
Community Reinvestment Act

PUBLISHED BY THE FEDERAL RESERVE BANK OF CLEVELAND

Buckeye Area Development Corporation “Summer in the City” mural (Cleveland, Ohio)

T

hree decades have passed since the Community Reinvestment Act (CRA) was
enacted to address the lack of access to credit in low- and moderate-income
neighborhoods. CRA was designed to combat redlining, the practice among some
depository institutions of refusing to make loans in certain neighborhoods they
designated as high-risk. The legislation encourages banking institutions to lend and
invest in these underserved communities.
In actual practice, though, how effective has CRA been? Are our lower-income
communities better off today than they were 30 years ago? Has CRA kept pace with
the changing financial services landscape, and is it still necessary? This special
report offers some perspectives on the impact of CRA and its contributions to
community development.

30th

Regulation Revisions Aim to Strengthen
the Community Reinvestment Act

COMMUNITY REINVESTMENT REPORT

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2

O

CRA

riginally rooted in concern about the availability of credit

and capital in low- and moderate-income neighborhoods, the
Community Reinvestment Act (CRA) was passed 30 years ago to

Since the enactment of CRA, its regulations have been
substantially amended three times:

1989

Congress enacted the Financial Institutions Reform, Recovery,
and Enforcement Act (FIRREA), amending CRA by establishing a
new examination rating system (outstanding, satisfactory, needs
to improve, and substantial noncompliance). This new system
replaced the previous numeric (1-12) scale. In addition, regulators
are required to disclose publicly an institution’s CRA rating as
well as prepare a public, written evaluation of the exam. Prior
to these changes, the financial institution’s exam and rating were
confidential.

encourage federally insured depository institutions to meet the
credit needs of all of the communities in which they are chartered,
consistent with the institutions’ safe and sound operations.
Senator William Proxmire, CRA’s main author and chair of
the Senate Committee on Banking, Housing, and Urban Affairs
in 1977, touted the legislation as a quid pro quo to the benefits
enjoyed by chartered depositories, such as access to federal deposit
insurance, the payments system, and low-cost credit through the
Federal Reserve Banks or the Federal Home Loan Banks.1 While
CRA does not impose specific lending guidelines, it does mandate
a certain level of activity on the part of banks, inducing them to

1995

Regulatory agencies implemented a new CRA regulation to
further standardize examinations. The new regulation included
the Lending Test, Investment Test, and Service Test, which were
designed to measure a covered institution’s performance. These
new tests were imposed differently depending on the type and
size of the business (large retail, small retail, and wholesale
limited-purpose). Also, the institutions could now decide whether
to include the activities of affiliates or holding companies for
examination consideration within certain assessment areas.

enter underserved markets they may have otherwise ignored.
CRA-covered institutions undergo regular examinations for
compliance, and results are used in consideration of those
institutions’ applications for mergers, acquisitions, and deposit
facilities. The federal agencies responsible for supervising depository
institutions—the Board of Governors of the Federal Reserve System
(FRS), the Federal Deposit Insurance Corporation (FDIC), the
Office of the Comptroller of the Currency (OCC), and the Office
of Thrift Supervision (OTS)—conduct the exams.
The financial services industry has undergone significant
transformation since the passage of CRA in 1977. While bank

2006

Revisions to CRA regulations addressed the regulatory burden
for “intermediate small banks” (banks with assets of $250 million
to $1 billion) by exempting them from CRA loan collection and
reporting obligations. These institutions are now eligible for
examination under the Small Bank Lending Test and a new
Community Development Test. In addition, the definition of
community development was expanded to include activities that
revitalize or stabilize designated disaster areas and distressed
or underserved rural areas.

mergers and acquisitions reduced the number of commercial banks
and savings institutions by more than 40 percent from 1975 to
1997, the consolidated institutions expanded their lending to areas
well beyond their traditional brick-and-mortar networks.2 Most of
the largest institutions now have dedicated community development
lending groups that specialize in a range of credit, capital, and
investment activities.
A number of factors have driven financial innovation and the
expansion of credit and capital: a generally favorable interest-rate
environment, expansion of underwriting criteria, the growth of the
secondary market, technological advances, legislative and regulatory
reform … and CRA. Still, some question whether the benefits

1

Eric S. Belsky, Susan White Haag, Robert E. Litan, and Nicolas P. Retsinas. 2000.
“The Community Reinvestment Act After Financial Modernization: A Baseline
Report.” Washington: The United States Department of the Treasury (April).

2

Robert B. Avery, Raphael W. Bostic, Paul S. Calem, and Glenn B. Canner. 1999.
“Trends in Home Purchase Lending: Consolidation and the Community Reinvestment
Act,” Federal Reserve Bulletin (February) pp. 81–102.

of CRA outweigh its costs. This special report presents a range of
perspectives on CRA and a timeline of related events that have
influenced community reinvestment.

Perspectives on Assessing CRA’s Impact,
Effectiveness, and Applicability for the Future

David Fynn

India Pierce Lee

Patricia McCoy

Cathy Niederberger

India Pierce Lee
India Pierce Lee is the program
director for Neighborhoods,
Housing, and Community Development at The Cleveland Foundation,
where she has overall responsibility
for the foundation’s grant making
in each of those areas. Lee’s 20-year
career in housing and community
development has included positions
with Neighborhood Progress Inc.,
where she led initiatives such as
the Cleveland Neighborhood Partnership Program, Northeast Ohio
Local Initiatives Support Corporation, Cleveland Empowerment
Zone, and Mt. Pleasant NOW
Development Corporation.

Dan Immergluck, PhD
Dan Immergluck, associate
professor, Georgia Institute of
Technology, teaches courses in real
estate finance, housing policy,
research methods, and other areas.
He has published a variety of
papers and articles on community
reinvestment and development
issues, and he formerly served as
a senior vice president of the
Woodstock Institute. His book,
Credit to the Community (M.E.
Sharpe, 2004), focuses on the
history and consequences of
community reinvestment and fair
lending policy in the United States.

Patricia McCoy
Patricia McCoy’s expertise includes
banking and securities regulation
and consumer protection in the
banking, securities, insurance, and
pension industries. This George J.
and Helen M. England Professor of
Law at the University of Connecticut
School of Law has authored books
on banking law and financial
modernization as well as articles on
predatory lending, bank director
liability, post-socialist business law
reforms, corporate governance,
and global convergence in banking.
McCoy served on the Federal
Reserve Board’s Consumer Advisory
Council from 2002 through 2004.

Cathy Niederberger
As senior vice president and
managing director of Community
Development Banking for PNC
Bank, Cathy Niederberger supervises
PNC’s community development
work in eight states and the District
of Columbia. Her expertise in this
area spans two decades, with
responsibilities ranging from
ensuring compliance with CRA to
overseeing the delivery of loans,
investments, and community
services focused on affordable
housing, economic development,
and neighborhood revitalization.
John Taylor
National Community Reinvestment
Coalition (NCRC) President and
CEO John Taylor is well-known
for his unwavering commitment
to community reinvestment and
economic justice. During his 25-year
career, he has earned a myriad
of local, state, and national
awards, including the Martin Luther
King Jr. Peace Award, the State
of Massachusetts Award for
Excellence in Community Economic
Development, and a presidential
appointment to the Community
Development Financial Institutions
Fund. Taylor served on the Federal
Reserve Board’s Consumer Advisory
Council from 1994 through 1996.

John Taylor
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Dan Immergluck

David Fynn
Senior vice president and regulatory
risk manager for National City
Corporation, David Fynn is a 31-year
banking veteran who has managed
all regulatory compliance matters
for National City since 1989. He
is a member of the Community
Reinvestment Committee of the
Consumer Bankers Association
and serves as the corporation’s
representative on the Bankers
Community Collaborative Council
of the National Community
Reinvestment Committee. In addition, Fynn served on the Federal
Reserve Board's Consumer Advisory
Council from 1995 through 1997.

COMMUNITY REINVESTMENT REPORT

On the 30th anniversary of CRA, the Community Affairs Office of the Federal
Reserve Bank of Cleveland invited six thought leaders with extensive experience in
community development to offer their insights into the Community Reinvestment
Act. Our panel includes:

3

Q

Has the Community Reinvestment Act met its intended
goal? Has it led to any unintended consequences?

COMMUNITY REINVESTMENT REPORT

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“Partnerships of financial institutions,
local CDCs, intermediaries, and
local governments have been most
successful where all parties are
focused on common goals such as
new housing, small business credit,
and job creation.”
- David Fynn, National City Corporation

Respondents agree that CRA has made
meaningful strides and measurable impacts on
low- and moderate-income communities and
households. They also feel, however, that it faces
continuing challenges.
India Pierce Lee: CRA was intended to provide a vehicle by
which lending institutions would invest in underserved
communities that had historically declined due to the onset of
community disinvestment in the early 1950s. This was when the
more affluent residents and businesses began to abandon the city
and take flight to the suburbs. In Cleveland, CRA became a
valuable tool for helping spur resurgence in the housing market.
The challenges the legislation presented to our financial lending
institutions contributed to significant investment and revitalization
in the city of Cleveland.
Cathy Niederberger: CRA has been a powerful tool for
demonstrating that low- and moderate-income communities—
communities that at the time of its enactment in the mid-1970s
were largely overlooked and underserved by the banking
industry—represent significant potential for good business. Thanks
to CRA and its public evaluations, banks are now comfortable
looking at these markets for business opportunities.

1933

The Home Owners’ Loan Corporation
(HOLC) is established to refinance
mortgage debt against urban
property that depreciated during the
Depression. Over the following three
years, almost 1 million homeowners
utilize these loans.

1934

The Federal Housing Administration
(FHA) is created to protect private
lenders who provide expanded debtto-income underwriting ratios and
low-down-payment mortgages to
finance single and multifamily
manufactured homes and hospitals.

1935

At the request of the Federal Home
Loan Bank Board, the HOLC creates
maps indicating the relative security
for real estate investments in 239
cities. Areas considered high-risk are
color-coded red.

David Fynn: CRA has eliminated overt redlining, and it has
significantly expanded access to credit. Encouraged by this
legislation, the banking industry responded by challenging the

“Investing in urban centers is critical
to the overall economic health of our
regions and states.”
- India Pierce Lee, Program Director, The Cleveland Foundation

assumptions that governed mortgage lending 30 years ago.
remember that in 1977 mortgage loans were fixed-rate loans

moderate-income areas and borrowers by 39 percent from

extended only to borrowers with “good” credit who had at least

1993 to 1998, more than twice the increase to middle- and

20 percent down.

upper-income borrowers and areas.

John Taylor: CRA has indeed leveraged a substantial number of

Dan Immergluck: CRA has made a quantifiable, positive impact on

loans and investments for low- and moderate-income communities.

lower-income communities and households. The research

Here are some of its notable achievements:

literature—including studies done by the Federal Reserve and the

• Since 1996, banks and thrifts have made nearly 310,000
community development loans totaling more than $287 billion.
• From 1996 through 2005, depository institutions made

Department of the Treasury—make this clear, especially in the
arena of increased prime mortgage lending to communities covered
by the law. While a few perennial critics have condemned the
law—often relying on theoretical arguments—the bulk of the more
sophisticated empirical research, especially in the past 10 years,

non-CRA lenders in terms of home-purchase loans in low- and

increasingly points to the law’s having a significant impact on

moderate-income neighborhoods.

lending flows to lower-income and minority communities.

• Since the passage of CRA in 1977, lenders and community
organizations have signed CRA agreements totaling more than
$4 trillion in reinvestment dollars.
• A study conducted by the Harvard Joint Center for Housing

Less work has been done concerning impacts on small business
lending, community development investments, and basic financial
services. The scarcity of research in these areas has been due in
large part to the paucity of quality data, such as that provided by

Studies in 2002 demonstrated that without CRA, home-

HMDA, and has led many to give short shrift to some important

purchase lending to low- and moderate-income borrowers and

impacts of CRA. These include the building and strengthening

communities would have decreased by 336,000 loans from

of partnerships between banks and community development

1993 through 2000. The study also revealed a higher level

organizations, and the development of a host of new institutions

of bank lending to low- and moderate-income borrowers in

(such as CDFIs) that, but for CRA, would not exist—at least not

geographic areas where federal agencies grade banks through

at anywhere near the scale they exist today.

CRA exams.
• Likewise, the Treasury Department found that CRA-covered
lenders increased their home mortgage loans to low- and

1938

The Federal National Mortgage
Association Administration (Fannie
Mae), then a government agency, is
established as a secondary market
to purchase Federal Housing Administration mortgages.

Patricia McCoy: CRA can boast of tremendous success in the battle
for hearts and minds. It revolutionized how financial institutions
thought about lending opportunities in distressed communities.
Before CRA, mainstream businesses turned their backs on
economically distressed neighborhoods, assuming those
neighborhoods were poor investments. Redlining was the norm
and loan denials the rule, even when applicants were creditworthy.
Tragically, as disinvestment progressed, urban decline became a
self-fulfilling prophecy.
CRA shook banks and thrifts out of that old defeatist mindset by
rewarding them for reinvestment and for figuring out how to make

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10 million small business loans ($449 billion) and outperformed

COMMUNITY REINVESTMENT REPORT

Multiple generations of borrowers and lenders today do not

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“CRA’s challenge is to reclaim the market for low- and moderate-income
home mortgages and, in the process, establish the gold standard for
responsible, carefully underwritten loans.”
- Patricia McCoy, Professor of Law, University of Connecticut School of Law
COMMUNITY REINVESTMENT REPORT

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6

it happen. That alone was a sea change. Financial institutions

Fynn: Tying CRA to FDIC insurance has created an unlevel playing

learned new ways of assessing credit risk and rewarding customers

field. Nonbank lenders and credit unions have no obligation to

for repaying loans on time. Banks and thrifts learned to partner

meet the low-income credit needs in their communities. The entire

with community organizations to develop good loan prospects.

burden of this regulation falls on regulated deposit-taking financial

Financial literacy and homeownership counseling programs took

institutions in ways that are not always consistent with shareholder

root. New types of specialized financial institutions began to spring

value or with regulatory requirements for safety and soundness.

up, including CDFIs and venture capital funds. Banks hired more

The fact that CRA-qualified loans trade at a premium in the

minority bankers to respond to community needs. In the process,

secondary market should be of concern. This premium cannot be

CRA sparked a vibrant corporate culture, one that values

reflective of the underlying credit risks and must, therefore,

reinvestment and actively seeks it out.

represent a limited supply of qualified loans.

New homes, shopping centers, and community centers in inner-

Long-term sustainability is critical. Subsidies for borrowers with

city neighborhoods throughout the country stand testament to

minimal down payments and weak credit are not sustainable

CRA’s success in channeling capital to underserved communities.

over the long term. Borrowers with limited resources can be

But during our lifetimes, the need to reinvest in underserved

significantly challenged by unexpected expenses, interest-rate

communities and revitalize those communities will never go away.

adjustments, insurance, and tax increases. In communities where

Like mothers of yore, CRA’s work is never done.

tax abatement has been used as a development tool, some
borrowers have found that these increases can cause real hardship.

What about unintended consequences?
Taylor: CRA has been indispensable and has not led to unintended

Niederberger: Another unintended consequence of CRA is that

consequences. A Federal Reserve survey mandated by the Gramm-

institutions find themselves focusing on carrying out reportable

Leach-Bliley Act of 1999 suggests that CRA lending is safe and

activities with short-term outcomes to pass the CRA exam. As we

profitable. Moreover, some may say that CRA is encouraging

strive to ensure that we have a sufficient level of initiatives, the

banks to make more subprime loans to reach low- and moderate-

deeper issues tend not to get adequately addressed and, if they do,

income borrowers. In fact, Federal Reserve research has found

this effort is undervalued.

that banks make fewer subprime loans in geographic areas covered
on CRA exams.

1949

The National Housing Act takes form,
promising every American family a
respectable home and authorizing
urban renewal through the elimination
of slum neighborhoods and
redevelopment of central cities.

1956

The Bank Holding Company Act
requires the Federal Reserve Board,
in its evaluation of proposed acquisitions by banks and bank holding
companies, to take into account how
well an institution meets the needs
of its communities.

1962
Equal Opportunity in Housing
(Presidential Executive Order 11063)
issues the first federal action to
combine civil rights with housing.

1968

• Fannie Mae is privatized, removing
it as a secondary market for
government-insured loans. Its role
now is to increase the availability
of private capital for mortgages.
• The Fair Housing Act prohibits
discrimination in the sale, rental,
and financing of housing based
on race, color, national origin,
religion, gender, or familial status.

consequence as well. One of CRA’s unintended effects was to
put innovation on a pedestal, at the expense of tried-and-true
techniques of community reinvestment. In emphasizing innovation,
regulators unintentionally discouraged simple, repetitive injections
of capital that form the building blocks of reinvestment. Just as in
public health, where washing one’s hands works wonders in the
fight against infectious disease, so federal regulators should reward
traditional community reinvestment techniques that have been
proven to work to the same extent as more innovative techniques.

largely positive ones. Some of the most important of these include
harder-to-measure impacts on partnerships between community
organizations and banks and on the overall social responsibility of
Along those same lines, financial institutions sometimes purchase

depository financial institutions. CRA has made banks and thrifts

mortgage-backed securities to achieve a certain volume of lending.

much more concerned with the social benefits of good community

This type of “lending” doesn’t require much effort and is usually

banking and the social costs of irresponsible banking. Especially

a pure compliance play. It “counts” in the bank’s Lending Test

after CRA ratings became public due to enactment of the 1989

results but goes against the grain of demonstrating leadership

Financial Institutions Reform, Recovery, and Enforcement Act,

through the type of flexible or innovative lending practices

CRA increased the reputational risk pressures that can push

encouraged under the 1995 revisions to CRA. The reality is that

banks to do the right thing. For example, in the late 1990s, a

there is very little net benefit to the community through this type

large national bank owned one of the largest wholesale subprime

of transaction, yet it is recognized as an acceptable way of meeting

mortgage lenders in the country—a lender with a very poor

the Lending Test requirements.

reputation in urban areas around the country. The bank exited
the subprime origination market, in large part due to the reputational risks the lender posed. I don’t believe that this bank would
have reacted this way in the absence of the climate created and
supported by CRA.

• The Government National
Mortgage Corporation (Ginnie
Mae) is created within HUD to
ensure liquidity for governmentinsured mortgages.

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Immergluck: The unintended consequences of CRA have been

COMMUNITY REINVESTMENT REPORT

McCoy: And the “innovation” focus has brought about a

7

Q

Is CRA still useful to low- and moderate-income
communities and borrowers?

COMMUNITY REINVESTMENT REPORT

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Unanimously, the panel answers “yes,” but with
varying levels of enthusiasm. Many add that CRA
is needed more today than ever before.
Lee: CRA is still a useful tool for low- and moderate-income
communities and borrowers, especially in a slow economy, to
ensure that investment into our communities continues. Oversight
is essential to ensuring that borrowers are treated fairly. Research
continues to reflect numerous disparities in mortgage lending
along racial and ethnic lines, and CRA can help improve access to
credit for mortgages and small businesses by African-Americans
and Hispanics.

The 1990s witnessed the rise of the subprime home mortgage
market, which was designed for borrowers with poor credit and
charges higher interest rates and fees. Although CRA did not apply
to independent, nonbank lenders, they were not blind to the
lessons of CRA. Subprime lenders mastered—and outdid—CRA
lending and outreach techniques. In particular, they targeted
vulnerable consumers with aggressive marketing techniques that
enabled them to capture credit markets in minority and lowerincome neighborhoods. Portions of the burgeoning subprime
market charged exploitative rates or became rife with fraud.
Unscrupulous subprime lenders targeted equity in properties
originally financed with affordable CRA loans for exorbitant
refinance schemes designed to strip equity from homes. This

McCoy: In cities such as Cleveland where significant reinvestment took place under the auspices of CRA, once-blighted
landscapes were transformed as banks financed renovation and
new construction. This was exhilarating, and rightly so.
At the same time, however, CRA’s success in revitalizing
neighborhoods spawned two related, unintended consequences
that threatened, and continue to threaten, the fragile progress in
distressed neighborhoods. First, CRA spurred competition from a
new breed of nonbank subprime lenders, who learned from CRA
that profits could be made in inner cities. Second, CRA created
equity in properties in distressed neighborhoods and communities

year, subprime defaults and foreclosures soared to unprecedented
levels, decimating swaths of land in inner-city neighborhoods.
What does this all mean in terms of CRA? Some argue that
subprime lending has eclipsed CRA. I disagree. To the contrary,
CRA is more important than ever before, now that subprime
foreclosures are mounting and the subprime market has imploded.
Research by the Board of Governors has confirmed that CRA loans
are good loans and profitable loans, carefully underwritten on
affordable terms. Unlike the subprime market, the CRA market
has been virtually free from fraud and abusive loan terms. Now
that interest rates on high-cost adjustable rate loans are starting

that could be targeted for equity stripping.

1969

Community activist Gale Cincotta
organizes the West Side Coalition
to combat redlining in the Austin
neighborhood in Chicago. The
coalition includes local residents
who approach individual financial
institutions with agreements to
expand lending in their communities.

1970

Freddie Mac is chartered as a
privately held shareholder company
to purchase mortgages providing
efficiency and liquidity to the
mortgage market.

1971

The Fair Credit Reporting Act is
enacted to regulate the consumer
credit reporting industry. This act
was substantially amended by the
Consumer Credit Reporting Act
of 1996.

Freddie Mac
Fair Credit Reporting Act

to reset, borrowers need good CRA loans to refinance out of

than many of the mortgage and finance companies that are so

unaffordable products. CRA’s challenge is to reclaim the market

dominant in minority and lower-income communities.

for low- and moderate-income home mortgages and, in the
process, establish the gold standard for responsible, carefully

CRA can be used to help reduce the hypersegmentation of

underwritten loans.

financial markets by encouraging responsible lenders to provide
credit and services in areas where subprime and fringe lenders are
dominant. CRA can also be used to help mitigate the devastating

than ever before. Over the past 15 years, a new form of dual

impacts of high-risk and abusive financial services on lower-

financial system has developed in the United States, with

wealth communities.

conventional, prime lenders serving one segment of the larger,
overall market and subprime and fringe lenders serving the other.

Taylor: When neighborhoods receive a disproportionate number of

In the meantime, a deregulationist paradigm at the federal level—

high-cost loans, substantial amounts of equity are drained from

and a strong predisposition of federal regulators to preempt state

these neighborhoods. Even one borrower steered into a high-cost

consumer protections—has left borrowers increasingly unprotected.

loan when she qualifies for a prime loan stands to lose tens or

In fact, the United States effectively has a dual regulatory system.

hundreds of thousands of dollars in higher loan costs over the

Prime and mainstream lenders, especially banks and thrifts, are

term of the loan. When several residents of a working-class

subject to much greater levels of supervision and regulation

neighborhood are steered into high-cost loans, the neighborhood
stands to lose hundreds of millions of dollars in equity, which
CRA counteracts equity drains by bolstering product choice,
increasing prime lending, and curbing the number of high-cost
loans made by banks in traditionally underserved communities.
CRA has been and will continue to be the lifeblood of our
working-class communities. Many banks now realize that CRA
lending is profitable and that there are tremendous business
opportunities in these communities. Other lenders need to be
reminded of their obligation in this area. Discrimination is still
an unpleasant reality in America. Hence, CRA is still imperative

Photo courtesy of Mark Greenlee

as it reminds all lending institutions that they have an affirmative
and continuing obligation to serve all communities.
Fynn: While it is by no means perfect, CRA continues to benefit
low- and moderate-income communities and borrowers. We have

1973

The Federal Home Loan Bank of
Chicago requests that local financial
institutions volunteer records detailing
the number and dollar amount of
residential loans by ZIP code.

1974

• Chicago City Council passes an
ordinance mandating that savings
and loan associations or banks
disclose loan information by ZIP
code and census tract when
applying to hold city deposits.
• Congress enacts the Equal
Credit Opportunity Act (ECOA),
prohibiting discrimination in
providing bank services on the
basis of age, gender, national
origin, religious affiliation, or
public welfare assistance.

1975

The Home Mortgage Disclosure Act
(HMDA) requires covered banks to
keep records of mortgage and homeimprovement mortgage activity by
geographic location. HMDA was
designed in part to help determine
whether financial institutions are
adequately serving the housing credit
needs of their communities.

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could have supported small business startups or college educations.

COMMUNITY REINVESTMENT REPORT

Immergluck: Despite its limitations, CRA is needed now more

9

COMMUNITY REINVESTMENT REPORT

“As we take one step forward toward strengthening the economic conditions
in our neighborhoods, the unregulated lenders with their unregulated
and sometimes predatory practices are setting our vulnerable populations
two steps back. It is frustrating to see many institutions perform responsibly
under CRA while other, high-risk, nonregulated lenders cause extensive
damage to people’s lives and the physical well-being of neighborhoods.”
- Cathy Niederberger, Managing Director of Community Development Banking, PNC Bank

learned from CRA that most borrowers with limited down

establishing a sound foundation for wealth creation. However,

payments do, in fact, pay their mortgages. The availability of

financial stability and long-term wealth creation are not goals

product and pricing options in today’s market is clearly beneficial

stated in CRA.

for the vast majority of borrowers, communities, and lenders.

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Investments in community development through bank-owned

Niederberger: CRA remains a powerful tool, and its periodic

community development corporations (CDCs) have been the

revisions reflect the changing landscape in which we operate.

catalyst for neighborhood development projects that would not

For example, the original regulation was process-driven; it did

10 have existed without CRA. Financial institutions also know that
this activity can be structured to provide a positive return.

not focus on results but said that credit must be made available.
The 1995 revisions made the regulation more substantive and
were a call to action in terms of loans, investments, and services.

Without the participation of regulated lenders, the challenges

As our experience grows and our understanding of community

of urban revitalization would be infinitely more difficult. CRA

needs deepens, we must tap into the most current thinking of our

is, however, a regulation that mostly affects urban markets. There

community leaders and their business partners about what

are rural markets and concerns related to affordability in many

revisions are most appropriate.

markets that are not well accommodated within the current set
of rules.
CRA was written primarily to address credit issues. Growing
evidence suggests that community and personal financial stability
requires far more than access to credit for low- and moderateincome markets. Financial education and a comprehensive savings
strategy that includes emergency short-term funds are critical in

1977

Congress enacts the Community
Reinvestment Act (CRA), affirming
the obligation of federally insured
depository institutions to help meet
the credit needs of communities in
which they are chartered, including
those of low and moderate income,
consistent with safe and sound
operations.

1980s

The three largest credit bureaus—
TransUnion, Experian, and Equifax—
compile a nearly complete collection
of consumer credit histories.

1985

The U.S. Supreme Court rules that
interstate banking is constitutional.

1986

The Tax Reform Act of 1986
establishes Low Income Housing Tax
Credits to assist in the funding of
federal housing production programs.

1988

The Pulitzer Prize-winning The Color
of Money series of articles, which
highlights lending disparities, is
published in the Atlanta JournalConstitution.

Q

As you reflect on 30 years of CRA influence, what are
the key lessons learned by community development
practitioners (bankers, public sector, not-for-profits, etc.)?

Niederberger: A key lesson is that nothing in community
people, businesses, social issues, and physical real estate, each with
their own set of challenges. The most successful initiatives address
several or all of these challenges. Other lessons:
• Banks entered the community development world with little
expectation for the upside of these markets. Now, after 30 years
and trillions of dollars reinvested, the financial services industry
has found good business and profitable new business segments.
• Bricks and mortar alone do not make good community
development. The social fabric of the community is arguably
more important to ensuring success.
• Place-based investing (the new term for focused investing)
offers great opportunities as we target each neighborhood in a
holistic way and work with community partners toward success.

community development.
• Mixed-income communities have a better chance of succeeding
in the long run. Low-income housing alone will not improve the
neighborhood. Most communities that were severely distressed
in the 1980s remain severely distressed today.
Lee: Community development practitioners have learned these
important lessons:
• Investing in urban centers is critical to the overall economic

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development works in a vacuum. Our neighborhoods include

• Private capital is an important ingredient in successful

COMMUNITY REINVESTMENT REPORT

Those who have followed CRA from its start
have seen it all: from redlining to revitalization,
disinvestment to reinvestment, predatory lending
to fair lending, and everything in between.
Lessons learned along the way are too numerous
to count. Respondents share several that stand
out to them.

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health of our regions and states.
• Equity and access to credit must be monitored continually.
• Urban neighborhoods are viable markets, with individuals
and families willing to live and invest in these communities
when partnerships develop sound housing and neighborhood
retail markets.
• Transparency is critical in evaluating how all of the related
systems work together.
Taylor: Some of the most important lessons relate to CRA exams
and merger applications.
• CRA depends on public participation; banks and regulatory
agencies take CRA more seriously when the community is

1989

• For the first time, the Federal
Reserve Board denies an application—that of Continental Bank
Corporation—on CRA grounds.
• Fair Isaac and Company releases
the FICO score, a tool for summarizing consumer credit histories.
• Congress enacts the Financial
Institutions Reform, Recovery,
and Enforcement Act (FIRREA),
amending both HMDA and CRA.
CONTINUED ON NEXT PAGE

actively engaged in the process. CRA is a democratic law: It
requires banks and federal regulatory agencies to listen to
communities as they articulate their credit needs. When a
federal agency receives hundreds of well-reasoned comments
on a merger application of large banks, the agency and banks
COMMUNITY REINVESTMENT REPORT

involved are more likely to implement a specific CRA-related
goal, program, or requirement than when a merger receives
scant attention from the general public.
• CRA enforcement must be done in conjunction with the
application of related laws. If the fair lending laws, including
the Equal Credit Opportunity Act, Home Ownership and
Equity Protection Act (HOEPA), Truth in Lending Act, and

“CRA counteracts equity drains by
bolstering product choice, increasing
prime lending, and curbing the
number of high-cost loans made by
banks in traditionally underserved
communities.”
- John Taylor, President and CEO,
National Community Reinvestment Coalition

the Fair Housing Act are not enforced, then CRA’s intended
benefits could be undermined. Also, increased regulatory
oversight in the area of basic banking services and the opening
and closing of bank branches in low- and moderate-income

stimulated the formation of bank-community partnerships. These

areas is needed the ensure CRA’s maximum impact.

partnerships have played a major role in redevelopment, as

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evidenced by successes such as the revitalization of central Chicago

12 Fynn: CRA has fostered productive partnerships of financial
institutions, local CDCs, a variety of intermediaries, and local
governments in many markets across the country. These
partnerships have been most successful where all parties are
focused on common goals such as new housing, small business
credit, and job creation. In many situations, such partnerships
have also provided the forums in which solutions to more divisive
issues can be discussed and sometimes resolved.
Immergluck: Banks have learned a great deal about community
development since CRA’s adoption, particularly because the law

neighborhoods in the late 1980s and early 1990s. Today, these
lessons figure prominently:
• For nonprofit and public-sector community developers, an
important lesson is that it is extremely helpful to have
relationships with advocates for reinvestment and fair lending
and with strong, independent researchers who can provide
critical analysis that shines a light on bad practices and
disparities in credit access, investment, and services.
• More action needs to focus on changing and enforcing the
policies banks operate within. Effective community reinvestment
activism is as much about advocating for policy change as it is
about negotiating reinvestment agreements or new programs
with specific banks. With banks becoming ever larger and more
geographically dispersed, policy advocacy will continue to grow
in importance.

1990

The Federal Financial Institutions
Examination Council (FFIEC)
announces the release of guidelines
for state certification and licensing
of real estate appraisers by the
Appraisal Subcommittee.

Q

With the evolving financial services industry and
expanded access to credit, how should policymakers think
about CRA and its applicability for the future?

nonbank lenders do not face. At the same time, subprime lenders
have shown a blithe lack of interest in adopting industry best

through a form of “functional” regulation. Any financial

practices standards with bite. Extending CRA to all such lenders

institution that makes housing or small business loans should

would reward them for making constructive loans and penalize

be subject to the act. Functional CRA regulation would mean

them for making abusive loans.

that mortgage lenders would be evaluated for their lending
performance in housing markets, while industrial finance

CRA is broad and flexible enough to make meaningful headway

companies would be regulated for their small business lending.

in promoting responsible lending and curbing lending abuses. In

Securities firms would be evaluated under something like the

addition to expanding to include nonbank institutions, CRA can

current CRA Investment Test. The obvious first step is to extend

confront the problem of abusive credit by

CRA to mortgage and finance companies and to credit unions.
• addressing the immediate need for workouts of delinquent
McCoy: Extending CRA to nonbank lenders would inculcate a
culture of responsible lending among those entities, something to
which banks and thrifts already generally subscribe. CRA places

subprime loans by offering appropriate refinancing products and
rewarding constructive efforts by banks and thrifts to negotiate
workouts

strong reputational constraints on depository institutions that

1992

• The Federal Housing Enterprises
Financial Safety and Soundness Act
of 1992 creates regulatory oversight for Government Sponsored
Enterprises (GSEs) such as Fannie
Mae and Freddie Mac. HUD is
responsible for establishing the
GSEs’ affordable housing goals,
and the Office of Federal Housing
Enterprise Oversight (OFHEO) is
responsible for maintaining safety
and soundness regulation.

• The Federal Reserve Bank of
Boston publishes Mortgage
Lending in Boston: Interpreting
HMDA Data, which indicates the
possibility of discrimination in
mortgage lending.

1994

• Congress enacts the Riegle
Community Development Banking
and Regulatory Improvement Act,
creating the National Fund for
Community Development Banking
at the Department of the Treasury.
• The Riegle-Neal Interstate Banking and Branching Efficiency Act
removes barriers to banks that
open branches across state lines.

CONTINUED ON NEXT PAGE

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Immergluck: The most obvious way to extend CRA would be

COMMUNITY REINVESTMENT REPORT

Respondents wholeheartedly agree that CRA
should apply to all lenders, expanding its reach
beyond the realm of banking institutions. Taylor
points out that NCRC is working with Congress
to introduce a CRA modernization act that would
expand the coverage of its exams and apply it to
independent mortgage companies, insurance firms,
and other nonbank institutions.

13

“CRA regulators have made some progress recently in recognizing the
damage that dual financial markets and abusive credit impose on borrowers
and communities, but there is a long way to go.”
- Dan Immergluck, PhD, Associate Professor, Georgia Institute of Technology
COMMUNITY REINVESTMENT REPORT

• tackling the challenge of driving bad credit out with good.
Abusive subprime lending is baffling because it is a market
in which price competition rarely works. CRA needs to reward
initiatives by banks and thrifts to bring robust price competition
to the subprime market
• holding banks and thrifts accountable for their role in financing
abusive subprime loans. CRA can play an important role in
turning off the money spigot for abusive loans by rewarding
banks and thrifts for doing meaningful loan-level due diligence

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on securitized loan pools.

14

Lee: Policymakers should look at the research that has been done
through many organizations, along with HMDA and other data,
to examine the lessons learned over the past 30 years and to set
guidelines for CRA to cover both prime and subprime lenders.
Until mortgage companies are regulated under CRA, there is too
much room for unscrupulous lending and continued discrimination
against the low- to moderate-income populations we serve.
Taylor: NCRC is a strong supporter of the CRA Modernization Act
of 2007 (HR 1289), which would apply CRA to nonbank financial

Additionally, CRA needs to be updated in the following manner:
• CRA assessment areas on CRA exams must cover the great
majority of loans, including those made through brokers.
• CRA must explicitly consider lending and branching out to

institutions, including mortgage companies. We believe that the

minority borrowers and communities so it can be as effective

investments and loans for working-class and minority communities

in reducing differences in access to, and price of, credit for

leveraged by this bill would total in the trillions of dollars.

minorities as it has been for low- and moderate-income
borrowers.

1995

• Freddie Mac releases Loan
Prospector, an automated mortgage
underwriting system.
• Supervisory regulatory agencies
begin implementing a new CRA
examination that uses three
performance-based measures:
the Lending Test, Investment Test,
and Service Test.

1997

FFIEC announces a new geo-coding
Web site to provide information about
HMDA and CRA reporting.

1999

As reported in The Community
Reinvestment Act After Financial
Modernization: A Baseline Report,
prepared for the U.S. Department of
the Treasury, from January 1997
to November 1999, approximately
20 percent of all banks receive an
“outstanding” CRA rating, 79 percent
“satisfactory,” and about 1 percent
“needs to improve” or “unsatisfactory.”

• The availability of detailed small business data, including

C R R E P O RT

race and gender information similar to HMDA data, must be
mandated for all banks, including intermediate small banks.

Anne O’Shaughnessy, Managing Editor
Joseph Ott, Contributing Writer

Eliminating the prohibition on the collection of race and gender

Donna DeFranco, Editor

data under Regulation B would enhance CRA’s impact.

Mary Jane Parente-Smith, Designer

Unfortunately, the vast majority of CRA exams contain only
one or two sentences on the fair lending review. The reviews
should discuss what types of tests were conducted: Did the
exam probe for steering, evidence of loan flipping, and other
possible abuses? In addition, the regulatory agencies should

Please contact the following members of the
Community Affairs staff if you have questions or
would like additional copies of this publication.

CLEVELAND
Ruth Clevenger

Vice President
and Community Affairs Officer
216.579.2392

state in their proposed guidance on subprime lending that

ruth.m.clevenger@clev.frb.org

abusive subprime adjustable rate mortgage loans will result

Cassandra McConnell

in downgrades of CRA ratings.

Community Affairs Manager
216.579.2474

cassandra.e.mcconnell@clev.frb.org

Fynn: As we enter the next decade, the resolution of many of the
social ills that trouble our urban areas cannot be carried on the

Lisa Nelson

Senior Advisor for Applied Research
216.579.2903

level of government, the nation is challenged with funding its

lisa.a.nelson@clev.frb.org

education system, and long-term strategies are needed to address

Anne O’Shaughnessy

geographies with high unemployment. Rebuilding urban areas

Communications Coordinator

and accommodating the needs of lower-income citizens becomes

216.579.2233

anne.o’shaughnessy@clev.frb.org

a responsibility for every employer, industry, governmental entity,
CINCINNATI

and citizen.

Jeff Gatica

Senior Advisor
513.455.4281

jeffrey.a.gatica@clev.frb.org
Candis Smith

Community Affairs Advisor
513.455.4350

candis.smith@clev.frb.org

PITTSBURGH
Joseph Ott

Community Affairs Advisor
412.261.7947

Please note that the comments provided reflect the viewpoints of the panel
participants and not necessarily those of their affiliated organizations.

joseph.c.ott@clev.frb.org
Visit us on the World Wide Web:

www.clevelandfed.org

2000

The Community Renewal Tax Relief
Act of 2000 establishes the New
Markets Tax Credit, attracting
private resources to impoverished
communities.

2005

Federal banking supervisory agencies
announce guidance amending
CRA regulations. Changes include
a reduction in regulatory burden for
small community banks (assets of
$250 million to $1 billion) and an
expansion of the community development definition.

The views stated in Community Reinvestment

Report are those of the individual authors and
are not necessarily those of the Federal Reserve
Bank of Cleveland or of the Board of Governors
of the Federal Reserve System.
Materials may be reprinted provided the source
is credited. Please send copies of reprinted
materials to Community Affairs, Federal Reserve
Bank of Cleveland, P.O. Box 6387, Cleveland,
Ohio 44101-1387.

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back of the banking industry alone. Budgets are strained at every

COMMUNITY REINVESTMENT REPORT

• The Fair Lending Tests associated with CRA must be bolstered.

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The Community Affairs Office of the Federal Reserve Bank of
Cleveland is committed to supporting community reinvestment,
fair lending, and economic development activities throughout
the Fourth District*, particularly in low- to moderate-income
communities. Thank you to the CRA experts who generously

David Fynn of National City Corporation,
Dan Immergluck, PhD, of the Georgia Institute of Technology,
India Pierce Lee of The Cleveland Foundation,

“During our lifetimes, the need to
reinvest in underserved communities
and revitalize those communities
will never go away. CRA’s work is
never done.”
- Patricia McCoy, Professor of Law,

Patricia McCoy of the University of Connecticut School of Law,
Cathy Niederberger of PNC Bank, and
John Taylor of the National Community Reinvestment Coalition.

CRA

*The Fourth Federal Reserve District includes Ohio, Western Pennsylvania, Eastern
Kentucky, and the northern panhandle of West Virginia.

University of Connecticut School of Law

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P. O . B O X 6 3 8 7
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shared their thoughts through this publication:

COMMUNITY REINVESTMENT REPORT

Thank you!

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