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Index Two Sections— Section Two Page Editorial Article— The Bankers’ Convention----- 7 General Session— Addresses_______.................... Committee Reports__________ 10 36 National Bank Division— Addresses_________________ ___ Committee Reports________ _ 40 47 State Bcrfk Division— A d d r e s s e s .............. ................. Committee Reports___________ 60 66 Trust Division— Meeting for Elections Only___ 68 AMERICAN BANKERS’ CONVENTION SECTION Savings Division— Addresses........ ............ Committee Reports..... .............. 69 66 Clearing House Round T M e Conference— A ddresses.......................... 67 Constructive Customer Relations Clinic— Addresses_____________________ 74 G IV IN G P R O C E ED IN G S OF T H E State Secretaries Section— Addresses__ _____________ Committee Reports......... ......... 78 81 CONVENTION OF AMERICAN BANKERS ASSOCIATION HELD A T SAN FRANCISCO, CAL. For Index to Advertisements SEP T EM B ER 21 TO SE P T E M B E R 24, 1936 See page 9 October 10, 1936 Copyrighted 1936 by W ILLIA M B. DANA COM PANY, PU BLISHER S William Street, eerner of Spruee Street. New York T HE H O M E INSURANCE COMPANY NE W YORK STATEMENT— JUNE 30, 1936 A SS E T S C a sh in Banks and Trust C om panies . ................. ( 13,991,862,08 United States govern m e nt B o n d s ........................ 2,818,958.99 All O ther Bonds^and S t o c k s ................................... 97,354,211.19 Premiums uncolledted, less than 90 d ays due . . . . Accrued Interest . . . ..................... ................. Other A dm itted Assets . . ................................ 6,971,644.75 231,676.00 773,202.00 $122,141,555.01 LIA B ILIT IES C a p ita l Stock ..................................................... $ I4,500,000.00f Reserve for Unearned P re m iu m s.......................... 39,207,558.00 Reserve for L o s s e s .............................................. Reserve for Unpaid R e in s u r a n c e ............................ Reserve for Taxes and Accounts . . . . . . . . . 4,437,7^.00 796,364,77 1,500,000.00 Conflagration R eserve ....................................... 2,000,000 001 N ET S U R P L U S ............................... 59,699,875.24f _________ S U R P L U S A S R E G A R D S P O L IC Y H O L D E R S $122,141,555.01 $76,199,875.24f NOTE: On the b asis of June 30v 1936 market quotations for all Bonds and Stocks owned the total admitted A sse ts would be in creased to $128,224,799.33, the Net Surplus to $65,783,119.56, and the Surplus a s regards Policyholders to $82,283,119.56. Securities carried at $2,620,655.00 and cash $50,000.00 in the above statement are deposited a s required by law. ----------- f — ----------------------------------------------------------------- -------------------- --------------- Strength « » Reputation « » Service American Bankers Convention SECTION OF THE Commercial and Financial Chronicle Vol. 143. NEW No. 3720. YORK, OCTOBER 10 1936 have The Convention and the Public Finances increased contra-seasonally to the highest levels since As Mr. Fleming pointed out in his presidential address to the American national bankers' cisco as long Bankers gathering ago as was Convention, the held in San Fran¬ It has made that city its 1892. headquarters in two notable autumn seasons a highly disturbing financial set-back, and again in 1929, when it was visibly confronted with the prolonged financial reckoning from which are now emerging. Mr. Fleming took a and other measuring sticks, business is rapidly reviv¬ ing, and we all know that ample bank and invest¬ ment funds are available for business expansion." since tlpt time—in 1903, when the country was recover¬ ing from October, 1931, and factory employment payrolls are also up. According to those and we strongly hopeful view of the present financial outlook. Re¬ But Mr. definitely under control. of taxation "It is encouraging to^ note the being made in industrial production steady progress recovery. Steel the increase; construction con¬ tracts awarded reached the highest monthly total during July since June, 1931; electric power output has is advanced Also, ia^bound policies of we have the problem which, if allowed to increase substan¬ result in to , recovery." which is com¬ plication, "we must all realize that expenditures, Federal, State and municipal, must be brought more tially, garding this, he said: Fleming qualified his view of things by adding that, in addition to the unemployment Conceding, freely our government most unusual economic retarding that were business the emergency necessitated by a situation, he had this to say: on to a new high record; car loadings "Making allowance for these factors, if we are to business recovery we must take steps by which the budgets of Federal, State arid continue the present 1936 One Hundredth If you contemplate establishing connection in Company invites Girard EFFINGHAM B. Anniversary Year Philadelphia your a banking the Girard Trust Company MORRIS AND trust Trust consideration of its facilities. ALBERT Chairman of the Board BROAD or A. JACKSON President CHESTNUT STREETS, Member Federal A PHILADELPHIA Deposit Insurance Co-poration * BANKERS' municipal governments will be brought . more CONVENTION. clefi- ing of nitely under control and work as rapidly as possible towards budgetary balancing. If this- can be accomplished, business will be assured that we are firm on foundations, and can forward go tion crealte to channels new for greater employ- ■ uncertainty surrounding far the possible as rules under sums, that an be positively declares politics, but is a a concern to us simple but comprehensive view to strike the honest and President to not On its early, necessarily in large practical before clearly, men of that, been become on this occasion anu people." the what would be grown up a govern- in the past years. men of experience in American politics and American history, .« is that the industrial evitably follows such a which recovery in- period, the return of what end to these popular delusions. that There was the much larger dan- as a economic return of prosperous times would not easily impossible not to overlook entirely the immi-. possibility that so a program haphazard a fashion of relief, conducted as that of the past and involving so enormous public our breakdown, standing factor in history developed after and which our money, an expendi- would result in the pauperiz- as became congressional 1933—has vanished from the extricate them. seen money remedy for financial depression—an agitation and the taxpayers were caught in a net, from which We have already how the organized demand for fiat which has always in ture of corn- call "good times," will usually of themselves put powerful that, with the best intentions, our responsible few years banking The reassuring fact, in the mind of all public officers would discover that the government often in the To we so ger It is should people an engine opportunity. nent "the no political the even words, people which have three./fr four as would in this year of grace, even politician would be willing to relinquish a ambitious administered to It is, to teach the people that, in Cleveland's support ment The sometimes feared, government relief as we has with politically surrender to the ideas of relations between that danger of the existing situation has been, not only it contented together both to government and citizens, judgment will not in the next few weeks be clouded by the partisan talk of a political campaign. herded the inevitable fiscal and fiduciary consequences of measure affairs, be were munity, the important office belongs of showing, depend, and it is well to have the matter set "forth so an support the government but the government should intelligent solution the country's longer future will financial or meet to out all other thinking citizens, have* a paramount duty in the matter. keynote of the whole problem which practical bankers have to consider. thrifty of the put Responsible bankers in this country, along with all people, appears could unpleasantly suggested, regardless of what political party is in power." This loans the activities of certain political agitators have as question "which involves partisan fundamental taxation through government not He emphatically expressed his belief that this is not . insist upon outright drafts on the public treasury, rapidly), looking toward elimination of waste and duplication." ?. . , What might be the their lot (which of necessity had to be developed program « accumulating public deficit. review by the government of its whole relief a present scale, the greater will * upshot, if citizens who important step in that direction "would very itg ,, raised through which operates," and he on , been the possibility of. accustoming our people to the distribution to individuals of such prodigious any business Of «necessarily be the danger of deterioration m the standards of our people. Hardly less menacing has r He believes that "the major factor in this problem as working population. jng sinister indications, and the longer such a sys- \ necessity of removing our possibility there have not been lack- as a tem continues (. is the large part of the in tradition^ spirit of American enterprise and inyenment." a this result scene it did in due course in the at an an out- oratory of Washington, recovery after the troubled period that followed 1893 and 1873. But the present menace, which differs from that historic delusion in form if not in purpose, needs to be met by unremitting vigilance and intelligence. / u Index to Advertisements Page Page BALTIMORE, MD. Safe Deposit & Trust Co_ NEW 17 . CITY YORK Brown Brothers Harriman & Co Chase National Bank (The) Chemical Bank & Trust Co 21 .___' ____ ;_ .... Devine (C. BOSTON, J.) & Co., Inc Empire Trust Co MASS. Brown Brothers Harriman & Co Devine 2-t : (C. J.) & Co., Inc Kidder, Peabody & Co___l. New England Mutual Life Insurance Co ___________ .— Salomon Bros. & Hutzler___ o lx _ ______ _____ V Fulton Trust Co 15 3 6 2 2 Home Insurance Co. Inside Front Cover 11 (The) Kidder, Peabody & Co_ Moulton (R. H.) & Co._l_ — ______ Salomon Bros. & Hutzler...: 5 1 1 PHILADELPHIA, CHICAGO, Devine (C. J.) & Co., Inc Salomon Bros. & Hutzler— PA. Brown Brothers Harriman & Co._ ILL. 21 Corn bit. — _____ 6 1 Exchange National Bank & Trust Co Devine (C. J.) &Co__ Fidelity-Philadelphia Trust Co_ 5 6 4 7 Girard Trust Co Kidder, Peabody & Co :___ Pennsylvania Co. for Insurances on Lives and Granting Annuities 3 (The) CLEVELAND, OHiO Salomon Bros. & Hutzler Salomon Bros. & Hutzler — 1 - PORTLAND, Bruce Outside Back Cover Chrysler Corporation ___ Tradesmen's National Bank & Trust Co. ■i DETROIT, MICH. (Conrad) & Co ST. -11 2 Baring Brothers & Co., Ltd Empire Trust Co LOUIS, MO. 6 FRANCISCO, CALIF. Bruce LOS Bruce ANGELES, CALIF. 19 6 (Conrad) & Co___ Co Moulton (R. H.) & (Conrad) & Co Crocker First National Bank. Devine (C. J.) & Co., Inc Moulton (R. H.) & Co ,____ Wells Fargo Bank & Union Trust Co Northwestern National Bank & Trust Salomon Bros. & Hutzler 19 13 6 5 11 SEATTLE, WASH. Bruce MINNEAPOLIS, MINN. 19 18 (C. J.) & Co., Inc SAN .1 5 ORE. _____ LInited States National Bank (The) Devine LONDON, ENGLAND 11 19 (Conrad) & Co WASHINGTON, D. C. Co. ' 2 1 Riggs National Bank (The) 14 % American Bankers Association " ■" -r ' ... '• . . ' ' *■ V •* :v; • '■ /. .vy. V. 'f. ! ' . * ' • - s Sixty-Second Annual Convention, Held at San Francisco, Calif., Sept. 22-24, 1936 -a INDEX TO GENERAL CONVENTION PROCEEDINGS. Page 10 Make Haste Slowly, by Leroy A. Lincoln* 16 The Banker's Part in Trust Service, by Gilbert T. Stephenson 20 Investment Portfolio, by Lindsay A Bank's Bradford Proposal for Taxation Reform, by Robert V. Fleming Hero or Villain, by Clarence Francis—, A Banker Looks at Europe, by Rudolph S. Hecht_. Is Democracy in Business and Banking on Ayres the graduated from Yale in 1914, after which he was was where .% he was a of the Board, achieved York Trust Co., special¬ City Bank Farmers Trust Co. in director of the H. Perkins became Chairman bank's a the hardest well but as jobs in I a banking institution to do consistently approach the task of talking about it and try¬ ing to develop successful theories of operation, I honestly think that that is more difficult than the job itself. And,, if investment of been always bank's funds in the security market has a problem in the past, the difficulties have a certainly been multiplied many times over at the present invested. The this of extent increased problem becomes only too obvious when we picture that in 1914 only 17% of the assets figure has steadily 1930 and in the current in the banks of all grown were in investments and that to 23% of all member banks in spring of this year reached the approximate Indications are that your difficulties figure of 41 %. continuing to invest this large percentage of your assets continue and at least my difficulties in talking about may them will be over complex that it is impossible to establish principles which will prove profitable for perioctsNuch as we speak of a have recently passed through? bank's portfolio, I have first in mind the portfolio consisted of an amount undivided profits plus, roughly, a similar .amount of deposits, the problem fell within such limits that it was possible to' point equal substantially to the capital, surplus and out a reasonable however, with and logical 40% of variations inevitable in unknown paths develop a course and it procedure to follow. Now, exposed to the price public market, we are treading our resources a becomes incumbent upon us to of conduct which will not only guide us through the current phase but which will contain inherent safeguards years The any so that possible developments over the next few will not result harmfully to our banking system. problem is great indeed, and it is not a question of us can invested in the too many ignore because we all face it by the very nature that these theoretically represent a ence I "theoretically" because in proved to be the proverbial snare and delusion. whatever extent, however, profits, and of this is the situation today, to course the degree large surplus and undivided of the capital, beyond the limits principles same To the portfolio is expanded in size a very of management should prevail. In go consideration of the matter it our seems to wise to me back to the fundamental reason for the existence of capital funds of the bank and by the use of the term, I essentially mean the These funds capital, surplus and undivided profits. are guaranty fund to the depositors of the bank. a They stand between the depositors and the losses resulting from bad loans If. this is or other functions of the banking business. correct a existence, it seems estimate of the basic reason for their to me that it follows automatically that emphasis in their handling should oe on the side of the The first thing we conservatism. utmost mind in their use is the ability them. Needless to say, sophy must inevitably should have in promptly to convert them into cash at, or within a few percent, of the amount invested in variations in degree in this philo¬ occur due to the necessity of banks housing themselves and hence having a certain amount of fixed assets. But I think all of clusion that assets not minimum. While it us would agree in the con¬ promptly convertible should be at can be advanced with plausibility tnat varying conditions under a considerable which a bank operates justify a different approach to portfolio manage¬ versus a a bank with bank with a a large amount of demand deposits large amount of time deposits, never¬ theless, I .personally, would feel that the basic community / \ say instances during our recent hi^trory, their exist¬ ment, to wit, that capital, surplus and undivided profits sense bank's secondary reserve. the shortly. When the value of the pitiful so portfolio When I by vitue of the increased percentage of our assets thus time the and cases Is the task of handling a bank ta follow in normal times and prove a factor of safety in are Bank's Portfolio" has always been one of some fundamental some securities in which the Mr. Bradford's address follows: a in results President. "Handling question needs that the And banking business. points of view followed by banks the country over and the Bradford became the City Bank Farmers thirteenth Mr. the of resulting in others. 1934 and in March of this year, when James : President Robert Bank Farmers Trust Co., New York disasters By 1927 he was Assistant Vice President, when he left to become Vice-President of the Farmers Loan & Trust Co., which merged with the National City Bank in 1929. Mr. elected 39 39 39 Upon his discharge in Lieutenant. 1919, Mr. Bradford entered the employ of the New was Service to Retiring excellent izing in the handling of trust investments. Bradford 38 Fleming He was in the Navy during the War, commissioned Junior of Convention Trade Council Presentation of Silver V. of Session" "Banking to exploring is only too clear when we contemplate the different following outline of his career: Bradford Invited National Foreign 38 38 — s'kInvestment Portfolio naB introducing Mr. Bradford, President Fleming gave Mr. y Report of Committee on Nominations Remarks of President-elect Tom K. Smith By Lindsay Bradford, President City connected with Hambleton & Co. 37 Special Resolutions.. Boston and Mexico City Extend Invitations for 1937 Conven¬ Members 36 37 - E. Baum A In 37 Resolutions, by Thomas R. Preston. 36 Chairman of RFC Report of Protective Committee, by James on tion Commission, by Leonard P. Policy Economic of Report of Committee 31 Cutler. Page Council, by Raymond Dunkerly 33 35 the Way Out? by Merle Thorpe._ Education, by Leland Whitman Communication from Jesse H. Jones, Report 24 28 Report of Official Acts and Proceedings of Executive ■ GENERAL SESSION. Government and Municipal Bonds Investment Securities 1 Corporate Financing Foreign Exchange Travellers' Letters of Credit issued jointly with BARING BROTHERS & CO., LTD. of London KIDDER, PEABODY Members New York and Boston Stock 17 115 DEVONSHIRE WALL STREET • f> CO. Exchanges NEW YORK ST. 1416 BOSTON CHESTNUT ST. PHILADELPHIA Commercial Bankers since Wells 1852 Fargo Bank Union Trust Co. SAN Member Federal RESOURCES OVER $240,000,000 FRANCISCO Deposit Insurance Corporation CAPITAL, SURPLUS, AND UNDIVIDED PROFITS OVER $17,000,000 BANKERS' 12 CONVENTION. responsibility undertaken by a bank in its acceptance of of these stray far from the more banks among portfolios should be adminis¬ various policies that were followed, there to how their as tered and of the several that would appear to were stand out somewhat as philosophy along the lines that the capital funds and such other typical of banking thought on this question. One was of resources bank a were as used in the portfolio should be expected to yield a profit to the institution and I mean a profit and above the current rate of/interest ton the over securities in which the funds were invested, to tive part of wisdom to purchase the a specula¬ The advocates of this system conceived it a profit. V that wit, prices should go bonds with a primary motive— up^-either selecting speculative bonds which would be favorably affected by rising security grada bonds of com¬ panies which apparently were on the up-grade and where ^the improvement in their individual cases would give a better credit rating to their securities, and hence they would prices in general, or second or third sell higher in the market. Another school of though was represented by those who' considered it expedient to seek from of portfolio investments more than the going rate their for return and who, money therefore, were prone to purchase 6 and 7 % obligations in a money market where the "Most of us existed. It may well be said here that the impelling motive was fre¬ quently to invest their own funds at sufficiently high rates prime credits were yielding perhaps 43^ to 5%. probably have forgotten the time when that differential to make a they were have over and above the amount of interest deposits and while the motive may understandable, the adoption of an unsound paying been on the long run and as experience has shown, misfortune has frequently been the outcome. Even the commendable prin¬ ciple of diversification fails to safeguard the banker whose desire is to get consistently more than the going rate. The unanimity of the decline and defaults in second and third grade bonds during a depression is amazing to behold. Both of these policies seem to me essentially and funda¬ mentally wrong. So far as the speculative approach to the problem is concerned, I am convinced that it is improbable principal to achieve it is likely to result unfortunately in that any of us can speculate successfully, consistently, for it is inconceivable that any of us are tained intuition and in which the a going to have the sus¬ judgment to speculate only in the years speculation will The bank, in theory, is pay. going institution of indefinite life and it is only by develop¬ ing consistent policies that the management is going to carry successfully through the ups and downs of a on Hence, unless economic existence. complicated all maintain that we second grade securities only at exactly the right time, this whole philosophy must break down as none of us would subscribe to the theory that it is suitable for a bank to be managed so are ( we geniuses enough to indulge in the ownership of that it makes large speculative profits one year and hopes to be out of the bond But the most next. theory of similar to market and not take large losses the important speculative profits that which causes reason for condemning the from the bond portfolio is the breakdown of the policy by those who endeavored to invest their money followed consistently at a higher rate than that prevailing for con¬ servative securities. . Namely, the very time when capital serving be needed for their primary function of funds may would, in all crisis, speculative bonds would be at a substantial discount and high coupon bonds of second grade credits would in many as a guaranty to the depositors against loss probability, be exactly the moment when due to a cases have defaulted. within a them would satisfaction in Therefore, their convertability at, or reasonable percentage of, what had been be likely to prove an was speculative received 6 or illusion indeed. it to have made unusual and excessive or same What profits second grade bonds in the 1920's or to have 7 % return from second grade credits when in the time of stress and strain of recent years, of these paid for the pursuance policies resulted in a depreciated bond account At the very time when capital funds intact to carry out our policies proved disastrous. needed most we conservative principles. there has been-a definite divergence of policy In the past, our justifiable indict¬ obligations to our depositors, one of the against ments the funds were not had violated the very essence of their that in us was Some of there. us many cases bank failures would have been avoided and I certain that many am even more figures would substantial worries and banks the part of. the executives of many on which did not fail would have been servative recent troubles our estimate, but that the number is not venture to am sure in depreciation in bond portfolios I had there been no liarassments How many convertibility. handling, namely, their prompt I pursuit When the test came, the running from 30 to 50%? deposits puts the burden of proof upon those who would avoided ha'd more con¬ Apropos of this, the actual policies obtained. losses and depreciation on investments for on the 1930 to 1933, inclusive according to the annual report the Federal Reserve Board, totaled something over a years of discouraging for a I know of nothing more billion dollars. board of directors o£ a bank or for the officers who have to perhaps irksome even more recommend it to the board of the year's directors, than to take a substantial amount of the portfolio to the market, a necessary procedure which—even disregarding recent banking history—has been far too usual. It is not earnings and apply it in writing down issued some bankers of the country against investing their funds in certain classes of. securities, securities somewhat in the category of those upon which I have jijst commented. The thought which insti¬ gated his ruling persumably arose, although I hastily say I have no specific information on the subject, from the fact long that the Comptroller of the Currency ago regulations containing prohibitions for the widespread indulgence that his examination still showed a too the in ^hese presently prohibited bonds. It that the Comptroller had cause to purchase of to me regretable appears think that this ruling much the thing same To necessary. was as the president of a it would be me, bank instructing vice-presidents not to make any bad loans. his But there is another type of while not spbject to so portfolio management which, much criticism as the methods I have sufficient specula¬ unacceptable to many of us previously mentioned, has nevertheless tive aspects to it to make it As it is the method according to best banking standards. which most of have followed in greater or less degree, us refer the general theory of a to versus short a term in and I I its desirability. think it bears the closest scrutiny as to long term bqnd policy as general, to the practice of endeavoring to reap trading profits by virtue of successful I said earlier that the dif¬ under which banks, operate inevitably give forecasting of the interest^rate. ferent conditions some theoretical leeway in carrying out in a practicaly way a And- I think it is in perfection of portfolio management. connection with long term bond policy with the accompany¬ a would have its greatest ing maturity risk that such variation Most of us were in the banking business in the early 1920's when Norfolk & Western 4s of 1996 sold at 67. play. credits other competent Obviously, same When basis. we selling were only 19% above par, we get a dramatic example in and a on the picture this bond today selling at a decade possibilities of price variations in even the half of the highest standing credits, and hence, the extent of a maturity risk as such. - While I believe that a maturity risk, namely a speculation in the interest rate, is a lesser evil in portfolio management than a credit risk—to wit, buying anything even the ma¬ security—I believe except the highest grade Of turity risk should be reduced to a minimum. of the fatal hazards of such a the commercial demand for necessitate necessary liquidation of Thus, of it mercial probable seems other time when reason, might of our portfolio to provide the a seems response to the money market. clear that a commercial bank with com¬ demands luctuations of v some or some would have tended toward a depreciated price the loanable funds funds it credit course, one very funds, would presumably be the time when a long term credit because risk is that the at at certain times of the year and excess other times, should certainly avoid the long term credit. With such excess loanable equally reasonable tliat an institution with a SESSION. GENERAL earning nothing for any extended period of time. And even if they perchase had the patience of Job, the constant prickings of their executive committees generally have had a tendency to shake their faith in their acumen and in their economic wisdom. It almost always results in going back, ipto the market again at about the same or higher levels. In the past, the methods of buying bonds for the portfolio have differed enormously among various institutions, In many cases, skilled and experienced security men have been employed to supervise actively the portfolio management, and obviously this seems to be—by the very nature of things—entirely desirable. In hundreds of other cases, however, the buying of bonds has been done by individuals who had but little knowledge of bonds in general or the usual methods of evaluation, and who made but little pretense of such knowledge or ability. It has always been of interest to me that a banker who in making a straight commercial loan of $5,000 would be most punctilious in his examination-of the proposed borrower and the purposes for* which he wanted the funds and the exact method he contemplated using in paying the loan back, would in the next few minutes make an investment of $10,000 or $15,000 in a security which he had perhaps not heard of until informed of it over the telephone and about which Jhe would know little or nothing. The inconsistency of such performances in the use of depositors' money cannot be defended. If the size and earning power of any particular institution makes impossible the employment of a man skilled in this phase of reasonable perthe a quick liquidation would be less likely to arise, the important element, and at such periods in see our money relatively stable portfolio in size can have a centage of necessity of and this is our such portfolio in long term credits where have available on embarking based skepticism my buying to me, wisdom portfolio is to the the fact that such an approach to the on seems as loiig term bond policy in a problem may similar security at 115 and still a And such depreciation, owning it .when it is selling at 70. it Obviously, I suitable return basis. level but on a often result in as a quarrel with the purchase of high-grade long term no bonds at the 70% of that the investment appears bond market fluctuations be to the risk safeguard non-fluctuating capital and it is not suitable for a bank to run incurring when the real function of a bank us to of its dejiositors by maintaining a surplus. I have on here, "except that it is all right for it to the up am sure fluctuate side," still another method of operation all of us have pursued the last few years, in many cases we repurchase at a that I with indifferent success during has been that of trading in Government securities. say short term "indifferent success" because have sold out and taken the profit only to If I seem to speak somewhat higher level. desultory Our judgment has not proved infallible, as regards our ability to gauge accurately money conditions and marketing conauthoritatively here, it is perhaps due to some experiences ditions cases even along this line in our own institution. six months or a year where bankers have divested ahead. 13 - I have known themselves of their entire Government portfolio, and I hasten to say this determination to leave the money idle indefinitely/unless the opportunity arrived to invest the funds again at a lower level of prices. These bankers comforted themselves with the fact that the 2% banking, or if entirely disinterested and sound advice on the subject is not available from some other source, I would suggest that such institution limit its portfolio to Government considered a 1% income for the next two years. They have sat happily basking in their brilliance for perhaps the first month after their sale of the bonds but it is more of a strain than most of us can bear to t principles, I am nevertheless conscious of the fact Jhat the present situation of bank portfolios the country over presents a current problem of huge proportions and one that is entirely new to American banking. I refer, of course, to the short term is not a personal experience, with the premium obtained could be bonds and small variations in quality therefrom, While I have talked thus far along the lines of general or 10V Western Business ROCKER FIRST NATIONAL BANK OF Member Federal Deposit SAN Insurance FRANCISCO Corporation 14 BANKERS' CONVENTION. fact that whereas in accustomed to the ments, portfolios in the past our having perhaps investment average approximate 40%. The commercial paper as we holdings of are yourselves. have been in the past, the probable assets in invest- our for this reasons knowledgeable audience a 20% of banks not today had various data obvious to such There is a reasonable this situation has^tended to make the banks resort to the the profitable security market. use in Government securities due to the as result of the substantial a few this lack increase in financing the Government, deficit. commercial loan, demand portfolios is our a banking situation, I would not exists by of a • with its change in permanent venture to say. aspects of make must us eventuate over necessity for borrowing, keep the question before folio point of view would be can make what our think we portfolios and have decision of which some reason we may take actions which materially affect With these additional elements to face, portfolios plus the controlled our ever to follow policy which limits to a more very a portfolio. least If only because of the lack of other available inevitable that the larger proportion of all continuing be in governments. bank from the port- a us handling of if now large degree the risk of serious variation in the value of the ihit shpuld us. the next few years that this is a cpndition, the difficulties of running at not credit market superseding to some extent the our essential than manufacture, resulting in less necessity for large inventories less may any was natural play of economic forces, I think it becomes up corporations, the existence of the present quick means transportation, and the actuality of improved methods of consequently, ignorant, the money market. our and within error to have grave consequences as namely the increased size of At least it The facts of the large surpluses built present. well be our margin of conclusions thrown completely awry due to a our resultant in his by those in authority who, for Whether of years wise decisions for the are the last over least existing, I submit that all of was large amount available borrowing done At upon to what as But at the present time with the machinery wrong. It has been the fact that up until of investment time. likely to be great 'enough for their deposits, namely recently at least the most available form credit conclusion sane the trend of the money market was likely to be and demand for commercial loans, and other most obvious the supply and demand of on which he could rely to form a lack of market has of the money course always been entirely clear but the thinking banker has all know substantially enhanced and I the They do give premiums subscribe to the our paper, minus yield but a as we represented by the rights are securities, but there is going to new it is holdings should to come a would expect greater managerial emphasis on this end of ..." time, I assume, when those rights will have no value. With banking to exhibit itself. To indicate the potentialities of the shortest term government bonds giving a minus yield, the situation—if a bank with a $1,000,000 of capital funds it would be an extreme policy indeed to advocate/having and $10,000,000 of deposits now has 40% of its assets, or only the shortest term governments, thus actually costing $4,400,000 in the security markets, only a 5% variation in price would deplete the capital funds by more than 20%. I recite this to emphasize the grave consequence of small variation in the level of the bond market and a greater seriousness of the problem size of the portfolio grows. no means in use rules in And the we are facing perplexities new under portfolio but which we more are serious ones playing the Of With the longer basis to yield slightly having potentialities of variation in price in the as are by new course, over risk. I make effort whatever to no the risk or I indicated, it have money market an or we effort we me can period of time rather than that reasons philos- a follow with confidence philosophy of expediency a to For the must have estimate the duration of the likely time element involved in possible Federal Reserve actions tending toward control. For the reasons must have Washington, D. C. to seems which would involve Banking Service prophesy the extent of the time element involved. ophy of management which our I 3%, and because of their maturity a greater or less degree, the question arises whether the yield is worth the over a in to be in business. money every year term corporation credits of the highest rating selling on a hence, exist in the game. us a very confined to the additional percentage of our assets our v a that I have indicated, it with confidence over a ophy of expediency which would involve time element involved, and today market possibility tending toward control. follow we can period of time, rather than to estimate the duration of our money actions to me that we seems philosophy of management which philos¬ a effort an the likely or Federal Reserve In getting better than a minus return, Riggs National Bank therefore, and in refusing to undertake the risks The in inherent long maturity, it a to seems that me a permanent policy of serial maturities is the only answer to our problem with ably the suitable present inflated portfolios, and prob¬ our answer if even changes in our banking situation tend to result in returning to a more normal rela¬ welcomes the opportunity to Bankers, their clients and serve friends tionship between loans and investments and the size 234 money at had Nation's Capital a were or 3% today, they well remember that they market in 1921, to select another extreme, when buying the best long term credits I indicate this* only to show that Fleming George O. Vass President and Vice-President Chairman of the Board and Cashier over $100,000,000 Founded 1836 X Member Federal Deposit Insurance Corporation 5 to they 6% basis. they have to look at their ing the return and estimating the performance period of time. we a long While appreciating entirely that the con¬ face from the point of view of our over demand deposits differentiate us entirely from the insurance companies, I nevertheless believe that in handling the bank portfolio we must , on a problem from the point of view of investing their money at the going rate at the time the funds are available and averag¬ ditions Resources our While the insurance companies do not like to invest their in the Robert V. of portfolios is cut down. develop the same investment insurance company buyer has. I assume he must have this trend of going rate for today is money 1M%> and investment, I think trend of thought as the I have never thought. been one, but If the average in the prime credits from 1 to 10 we our have years adopted the serial plan of point of view must be that accept that return in the hope that as our we will early maturities , we paid off, are that time will be reinvesting at a higher rate and our at which looks return average dis¬ so thus will today, couraging 15 SESSION. GENERAL in¬ be creased. I should like to be able to suggest cover the which management portfolio is complicated far would However, contingency. every question TRADITIONALLY to be followed in simple rules some BANKERS' BANK to do to attempt even A broad and too this but I do think if those of us who charged with this important duty are have in mind certain basic will it tend keep to us middle of the road than in the past. ophies The Chase National Bank is advocate with A From con¬ fidence: to high grade credits. In other words, Limit the maturity risk. 2. own long-term bonds that you do any never own one of its guiding policies has development of correspondent bank- ing relations. For years it has served thousands pwn at as nearly the bottom of the market as possible, and inception, been the 1.j Confine the portfolio , bankers' bank. a have been we traditionally the Among such basic philos¬ would I principles nearer of the very many. country's leading banks. Be satisfied with the going rate of return 3. high grade credits. on Do 4. with The Chase is put emphasis on increased earn¬ not (Taken ings from capital gains in the portfolio. —the efficient way secured.) 5. portfolio the Confine securities to promptly marketable. serially over a limited period. One is to of return lower rate a bankers have in the past take from their to money —the give t have not —its value in many matters in our I proverbial. ability always should be business I do not in are the CHASE NATIONAL OF banking is, if taken in Most of ducting the business. tfeve THE the why see do not think it safeguards proper to the and BANK operate profit a l)ly to inherent and correspondents. of railroad earnings and downs ups to sold in were class, a as important are history when this country to yield a profit manufacturers, where its size, There years. enough automobiles are prestige and connections The steel industry, been times country. the present, the problem, this does not me concern. section of the manage¬ But from the such, has had losing as knowledge of credit, business and financial conditions in every point of view that I think it is proper to .gauge friendly cooperative spirit of its official staff and its than many portfolio rates. corre¬ promulgate been willing during periods such as low daily transactions of its spondents. ment, and hence, lower bank earnings of in which it handles the accompani¬ such conservative policy endeavored have I inevitable the of ments of any as routine tends to portfolio so that it the Invest 6. mature outstanding because of inadvertently if however, pleasure, CITY THE Member Federal OF NEW YORK Deposit Insurance Corporation con¬ us Avill to admit that the bankers of this have country in recent years lost considerable of their traditional stand¬ ing. Whereas in the past, the banker has been r respected for his probity and his wisdom and his unselfish interest in community affairs, depositors. events deposits to occurring in the last few change his standing, although in majority of the cases, unjustly. to say now have had years I am that as community. among us we a opinion in the my or by outside agencies, but if record of bank failures which have taken me body we have something to Evidently there was a tendency not here to attempt justified this changed feeling is has been inflamed a how much it we look at the place, it answer certain seems to for to the percentage who failed to appreciate fully the fiduciary capacity occupy toward our depositors. much during the past 15 years institutions, forgetting that our Perchance we thought too of making money for our first obligation is to the was If this shareholders, present. we did fail to appreciate that the safety of of more importance than dividends for the is Therefore, carrying out a more reason for need not be concerned or caution at troubled by portfolio management policy where our first the safety of the funds which have been consideration is deposited in the all we our care. A policy of greater conservation, greater liquidity, will result in better service to the com¬ munity, fewer financial prosperity for the banks will better carry out and, period of therefore, years. their important share in life and the banker will esteem of disasters over a - greater The banks our economic again take his rightful place in the the community. * BANKERS' CONVENTION. 16 Make Haste Slowly By Leroy A. Lincoln, President Metropolitan Life Insurance Co., New York, N. Y, I delighted am to be address you. to sion, that to also over and that people. By and for the Both are conceived common. on scale huge a and the of prosperity by they why in we allied two lines There all If 'activities toward business all to the directed if be must it I11 the those business turned is confirmed would today the only as the public prospers. long run, every affect the public welfare. which It is through these continuing determination and an a Such take advantage conditions general which situation, in we and discuss to life the insurance with the numerous contacts company, for example, there located throughout business- insurance with you business, States and In our Canada. their to today are cross-seetion of the urban to as warrant of some in us employees other of public. Our contacts attempting to the prevailing conditions in weight com- our intimate touch with very Of first satisfactory condition. I people that, in spite of depression this that of been never well to or At over any 60 years been limited to tame It any affects the added to life the indicate the on physical small is 110 is the stamina matter to every of when we subject the find no American evidence people. health other human activity. In reflected in our , whole, we can department every registered which lives well the group the life companies the Metropolitan we a recently have In the com- American people is insurance expression again rising, and the 011 is now Ten billions of this amount repreon of large numbers enlightened of employees—an industrial Among policy holders whose premiums are relations, paid weekly or legislation against are their de- designed to other hazards, under ., , . . authority, pioneers who Federal whether a measure- State, or security of social In early anticipation of probable first our company investigated was~ainong governmental pro- existed in this in insurance over a long period to focus of years order we to coun- Our operations in the pension field have attention on the desirability of suitable In these and other ways have sought to be helpful to those who have been interin the broad field of social insurance, consideration of one's mind the old English maxim, I have no this subject brings "Make haste to slowly." doubt that these words, or their equivalent, were y»used iixjhty proverbs of many ancient In\ recovery. whole, the face value of the insurance as highs in the amount of insurance in force, $103,000,000,000. eloquent in definite evidences of very of as sponsorship. Any long-range , aggregates close to $21,000,000,000. as a of about new now panies sent see as lives whose the field of ested the records of the life insurance business. company, security financial protection for the aged. This consider how essential country of themselves and of considering current of responsible served to Substantial gains in the economic well-being of the people are a when tries in this field. permanently adverse effect of the depression any of this voluntary There are security. understand the results of the experiments of other birth, expectation, at Students in , social two since _1929. in country. #We have followed the movement in entire over social grams abroad and such private programs as the average length of life is for the American people, and provision factor of tremendous importance to be borne those stratum one people for the American people. particularly impressive is section. one the present have years is not such and quite huge a public interest in these questions, measured by the death rate, What is better. phenomenon society Nation. people, of the protection pose conditions long continued, the as our 110 normally subjected, making, of in the direction of effecting at this time report In evidences We find ourselves quite in accord with the avowed pur- to be in a very seems able to am still are program any governmental physical state of has for provide compulsory the light of our busi- importance, it is gratifying to brlnf testimony that the general health of the and 63,000,000 in mind interpret relations. ness such pendents, are so many and there are insured for large a world in the aggregate, constitutes They Close and to pro- individual plans for protection—provision which, own pany agents the have made, try back-log necessarily in of years, period of life to which families are include persons of every economic level and social stratum. 50,000 long a In greater or less degree millions of families in our coun- 27,500,000 policy holders are in country hazards very our over voluntary provision to cover the various contingencies and things some from other the on public, have observed. United the throw can people, American the that vide for the financial protection of their families. of this occasion to show what light certain in the life business is insurance initiative and own I would like to which the country lias experienced. their and perhaps more than any other, have learned, through their larly pertinent at this time after the six or seven difficult years themselves of care , life the review is particu- a take Another fact which is demonstrated by the experience of desir- often to take stock of conditions so to other demon- seem^ to families. prosper, ability corner in Many indicators in people have come the American troublesome times with public welfare is,- perhaps, a bit more intimate Nevertheless, all business is public service and the to ago. years have which conclusion a insurance life increasing in ex- relation in nearly 10 of people American the strate that and direct than is the case in many other fields of business, able, therefore, for company, our for policy loans lines of business, including your own. is to justify its can years, judge from the experience of the life insurance economically, The relationship of banking and of insur- existence at all. time. some demand comparable with one may companies, people is the great objective toward our declining for to levels goal—the public good. of number of a the. amounts subject to such demand lias lately been down business of for been have Demands for policy loans and cash surrenders have liiglis. the country raising the standard of living of the people. Welfare . than ample, the actual savings exchange views and dedicate our which foundation The premium income of the life companies is reaching new activity and are same ance There are other evidences from the insurance record that been reason families of in the are volume of new writings the American people'are today 011 a much better economic people into pro- every a opportunity to allude to thrift for whom larger strong disposition and ability to preserve and increase a of the instrumentalities of and we channels, they maintain economic ductive should the accumulated all find earners, their insurance equities. occa- protect the economic status of the American encouraging directing the basic I welcome this practically wage business of life insurance gives me an of banking have in to further and is it points of view which some monthly, particular joy to me, 011 this occa- deliberations. your because and to have this opportunity here a good friend, Mr. Fleming, lias the honor my very preside sion It is r peoplerth order to emphasize, as well as modern in apparently contradictory terms, one of the basic rules of successful accomplishment How shall tions? we May apply this maxim to these present-day ques- we not, with considerable propriety, consider the applicability of this old adage to the current movement for advances along the whole broad line of what has to be called social betterment? the suitability of population as some measure to those come Probably few people deny of protection for the whole inescapable hazards against it is not feasible, for the majority of the people to which protect GENERAL SESSION. themselves by the exercise of their established instrumentalities of initiative through own their 17 It choosing. own not be inappropriate to remind ourselves, in this con¬ may Chartered 1864 nection, of somewhat collateral steps in the common inter¬ est which have For instance, been one taken civilization as developed. has cite police protection, public health may administration, and laws in behalf of the. weaker members of society. spiration All these, in their last analysis, find their in¬ motives in similar to which those dis¬ are we cussing. If current which ress to are we these give enlightened problems, let made was consideration to some of measured prog¬ us examine the respecting somewhat parallel ques¬ CHARACTER—ability—integrity and ■'Vv; ■''" human • tions during the past few decades. Naturally, I turn to our Examples social conception has proved itself spread social acceptance than In through the this this light progress ance. has made on of medium, I doubt if any worthy of wide¬ more what can might be now understanding qualities in which is men to who direct function essential are v . . . • organization an smoothly and do the of good. greatest amount accomplished that suppose '^ ' greater contribution to a of protection through life insur¬ one ■' business of life insurance to own illustrate that real progress is made slowly. 4 abundant. are prin¬ the sucli TWELVE men are selected to direct the ciple of family and other insurance protection would have received is as early and the universal acceptance. However, sound principle in the abstract, desirable would it as be if every bread-winner were adequately insured, progress toward rapid the as general of life insurance has not been use might now one Perhaps suppose. that the economic complexion of the country was not the to scattered in For whatever realize some 80% of the population agricultural pursuits communication the facilities sense of security comfort first at was life which enjoyment in order to or premiums required to of of the the even some is of the few companies in one necessaries Early country which devotes its whole effort in managing and conserving estates and property The Board is made exclusively. following twelve of life in of case life the - up of the men: could passing be able to set aside the forms of the to slow insurance it which is unique in Edward G. Baetjer Venable, for dependents some continu¬ assure bread-winner. transport our that v was under-developed. so public the reason, when and were give; slow to accustom itself to the denial of ance suited propagation of the life insurance idea in the early days when, for instance, and as Deposit and Trust Company of Baltimore—a company was reason one affairs of Safe Baetjer & Howard death insurance were Charles H. Babcock Reynolds & Co. simple and the technique of salesmanship developed slowly. Gradully, idea the as achieved wider understanding and William G. Baker, Jr_ _Baker, Watts & Co. popularity, efficiency in salesmanship increased and policy forms became One more benefit demonstrated conditions. were and after its soundness Policies "added, was and became serviceable. more adaptable to wider needs. more another adaptability to desirable more Then, they ^•ahd and later of group health and accident insurance group annuities, tion and more had made possible of the business to social more accustomed to the The public became idea that life insurance definite place in every family budget. a The volume of life insurance in force in the United States has grown slowly and surely, not in "fits and starts." many years the increase has averaged between per The amount in force per capita, year. social stable and of the very as has all The contribution of slow as the less fact that it been usefulness ment $800. progress, the must widens it liable to 8% and 9% for the entire the vision business toward our seem, sudden is all the reverses, by virtue President of United States Fidelity & Guaranty Co. Lyman Delano Chairman of the Board of Atlantic Coast Line R. R. Co. Robert Garrett ...Robert Garrett & Sons Norman James. ■ c President of James Lumber Co. - J. Edward Johnston. Capitalist . Blanchard Randall/ Gill & Fisher Splendid of lie Asbury Davis. more not hastily achieved. was progress surely might E. For population $vas $100 in 1900, just under $400 in 1920, and is no\^ about President of Safe Deposit and Trust Co. of Baltimore wider contribu¬ yet a progress. of Baltimore National Bank George C. Cutler 25 years ago, plans for some Chairman of the Board chaining because wholesale distribution through the system of group life in¬ surance, Howard Bruce. experience as life insurance, ahead. Each still level toward other levels of greater Charles E. Rieman attain¬ President of Western National Bank beyond. Take another example of the gradual gain in public fayor of what now seems an incontrovertible to child labor, against which in a " proposal. I campaign prolonged for fully a generation. Not the ratio to the whole population, but even the actual ber, of children up to 16 in all of the various since 1900. 700,000, or fewer By 1930 the number than there had been was only num¬ industries, trades, &c., combined, has been declining according to census refer great progress has been made JfaU Jfeposit and grost Crr. —OF BALTIMORE— 13 SOUTH STREET every actually below among the smaller The Oldest Trust Company in Maryland BANKERS' CONVENTION. 18 Excluding population as far back as two generations dgo. agriculturef the number of children in gainful occupations was 700,000 back in 1900, and by 1930 was down to a bare 200,000. employed in this shows 1900. In 30 years the percentage The 1930 census 70% of all young people five to 20 years of age as contrast with less than attending school, in and just one-tenth of the corre¬ 1% to one-tdntji of 1%. 60% in 1910 has been made in providing better work¬ Great progress One conditions. clean rule need contrast the light, airy, factories and workshops which are the and sanitary with those today only recall we can as bxisting only a generation ago when little attention was paid to comfort and These improved conditions were working conditions. minimum standard by law to comply with at least a of safety and sanitation, number of employers various entirely productive measured as working is a which were measure veys in a of reduction comprehensive any its progress. Consider and represented by increased leisure, standard the more full-time recent years. statistics This since long before with which to The latest Federal Government sur¬ show reductions in the standard group large the increased "social dividend" of through comparatively work-week since 15 of from two to as many as 12 hours a week, to 20 years ago in the the increased "social dividend" in another striking form—the increased volume and wider dispersion of physical goods throughout the whole popula- increased automobiles two passenger provide Housing has greatly "real wages" Average many-fold. devices opportunities for greater the purchasing power in terms of goods by money wages, had, before the commanded and services The actual since 1900. expanded a full third and manufactured product of mineral, agricultural capita, available for consumption, has expanded corre¬ per Of course, the depression interrupted much of spondingly. the up-trend in item of social and economic well-being, but the our for services has nevertheless main¬ compensation tained, that depression, the throughout two-thirds same 1929. share in the total national income which is enjoyed in attributable to mechanical Better standards of living are invention and them to are women A of percentage greater in industrial, commercial For both reasons more pations. men our and other gainful occu¬ or goods and more services produced and afforded for consumption and enjoy¬ be ment improved technique in manufacture, but not alone. by the public. much There has been expansion in the services rendered While by the various units of government in this country. holding to the theory that government should perform only which functions those cannot be otherwise satisfactorily fulfilled, we must agree that much of government's expan¬ sion of services such services, can be justified apd, in respect to many of Never¬ would not take a backward step. we theless, since government is not organized to engage in pro¬ duction, in of important industries. also have in this country, or depression, and labor the of I our majority the 11 persons in this country. lessen leisure can trend that has been going on quietly there a materially excel the legal standards in economy week while voluntary ways. that part of Consider our States today the backward In most employer is compelled by made in been have enjoyed said to be are not required to demon¬ are that improved in comfort and the number of mechanical provided not only, because it was right, but because it was profitable .to do so. comfort There volume barely half in 1900. ing of for every advances great standards people. was sponding percentage in had declined from the of age 10 years of age who were gainfully group, Elaborate statistical data strate to the In 1930 the ratio of children over 10 years employed in the manufacturing and mining group, total of all persons over tion. ment and the ordinary sense, each addition to a govern¬ payroll not only takes out of the production of goods of out and workers the ber of has come by the private service, every person employed government, but also places upon the remaining producers responsibility of supporting a greater num¬ Expansion non-producers. services in government gradually, and the mounting cost of government has had to be niet by slow and painful adjustment in the citizen's personal budget. Since 25 years ago public employees have nearly doubled, whereas gainful workers generally have increased by only about pne-half. In 1910 the percentage of employees of our various governments while in 1936 it is IN OREGON Even I it's the NATIONAL BANK Five complete Portland strategic points units and twelve others at in throughout Oregon enable afford a banking service of still am was 4.8%, referring to governments in the aggre¬ gate—Federal, State and local—not to STATES UNITED workers startling is the growth of government expendi¬ more tures. gainful total to 6.4%. particular any arm of government. much So that our we of may our taxation today governmental expenditures—Federal, The following tabulation, invisible is indirect and not always appreciate the full partly weight of all State estimated, and local. furnished is to me: to state¬ us wide proportions. P. C. Tax P. C. Govt. Tax 110 Millions 1890.. 1913 1919 (war)... 1925 1930 1936 The TT United Stales National Bank* Broadway and Si?tih. at Stark. huge quarter Portland, Oregon MEMBER FEDERAL DEPOSIT INSURANCE CORPORATION enues, to "National to "National Income" increase of all . 7.1 6.1 7.0 5.9 7.9 10.6 33.0 9.3 • 13.1 14.1 18.4 16.7 28.8 expenditures in times as to emphasize haste slowly in placing cause of the borrowing, heavy government appreciated. must citizens' new the importance of obligations on rev¬ govern¬ making the people. Be¬ the increase in the burden of this expenditure has not so far been fully But the day of reckoning comes necessarily be earnings the last by declining has occasioned such prodigious increases in mental^ debts ^There such accompanied at century, Expenditures 7.2 $855,000,000 $875,000,000 1,570,000,000 1,382,000,000 2,187,000,000 2,919,000,000 7,465,000,000 23,000,000,000 7,884,000,000 11,126,000,000 10,266,000,000 13,428,000,000 10,000,000,000 17,300,000,000 1903 invited on matters per¬ taining to business, agriculture and finance in Oregon. Inquiries Collections Expenditures Income" Resources Over Government Collections Fiscal Years which a ultimately. limit to the percentage of the can be taken by government. 19 GENERAL SESSION. Whenshall that reach we maximum, capacity reserve Whence will come ability to pay even the interest on the debt, if the cost the of government shall already have the running expenses of what have left for later emergency? we Nevertheless, faced today with many schemes to are we that in budgets—charges permanent charges to governmental natural the of events course We diminish. rather than must will inevitably grow sympathize with, all and support, reasonable forms of public aid to needy old people. But before impose an unbearable and permanent burden we national future the on it income, behooves tax, but for the sake of those very individuals who be Is beneficiaries. its lavish generosity which taxation now, there entirely may not a add may wre think to us those who must pay the soberly not only for the sake of top of burden future to take ability destroy our should by that, danger a than and one half times, a while reduction of the age a from 65 to 55 multiplies the cost by nearly two and a half times. reached the limit which its citizens can bear? add multiplies the first year's cost as of 1934 by more 60 to shows, to reduce the pension age from 65 above table the presumed to lay before you and abstruse prin¬ I have not ciples, anything particularly new in either fact or prin¬ nor ciple. I well over trations which I social are history, would effort to I well known. the aid those have familiar examples discourage not and development the unless we of those who are the real objects of our suggested, and without reference to their possible ultimate but cost, to all deduct security. of a monthly pen¬ and then to 65 years of age and over; of age and over, and then to those 55 years is made No attempt estimate to maintenance costs that present old-age and might build to solicitude. up a Nothing false sense the young of It $200 Monthly $100 Monthly $4,422,000,000 6,864,000,000 Age 65 and all ages above Age 60 and all ages above Age 55 and all ages above is these today so heavily to meet the burdens of today ment. 10,074,000,000 take no to assume that that a besetting are The answer lies, restoring opportunity to $8,844,000,000 $17,688,000,000 13,728,000,000 27,456,000,000 40,296,000.000 20,148,000.000 business solution permanent today us be can general trend in of the account country toward a larger proportion of old persons. as has work been to said on those who all sides, in would work. on the part The be directed with sympathetic understanding of everyone that the solution involves responsibility. I know of no group a because of your close contact with the people through¬ out the nation, to encourage constructive thought and action along those lines among all of your customers. definitely to increase the proportion of per¬ very the at older of age to of population, the Ultimately, we computations our about to or 12,000,000 people. expect to have from 20,000,000 to 25,- may 000,000 of persons financial instance, the proportion of persons 65 years will have increased from its present 6% and over 9% For ages. indicate that, by 1950, 65 years Therefore, of age and over. figures that I have just given—enormous as they really understatements of the future annual may seem—are load which such plans would necessarily impose. lem is to set claims and of up who must It behooves but there of new whom any is pension program remember that, when Commercial Paper certain groups own demands increase time goes as natural tendency toward the formation a demanding to be included groups public a time break the backs of special beneficiaries of the public treas¬ as not only do their ury, Investment Securities beneficiaries themselves. to us singled out are same the burden and end in bitter disap¬ carry pointment for the on, beneficiaries of prospective which would not at the those The prom- sdheme which would satisfy the present a funds are to those to The danger in among be distributed. democratic system of government is that these various groups of special beneficiaries cally powerful, and, without possibilities for their own may organize, become politi¬ appreciation group, of the ultimate to say nothing of the pub¬ lic, may compel the expansion of such obligations far beyond the power ence of the Nation to upon our whole mension to those age been some per suggested in year than State and poses all combined assume economy. without destructive influ¬ Even to provide than of quarters, would require our governmental more money bodies—Federal, local—are estimated to be spending for all pur¬ in half American people. in pension monthly 65 and over, in amounts which have 1936. In fact, this increased expendi¬ ture, added to our present burden, would more a age the total It is an present be equivalent to national income inescapable fact that a of would greatly, increase the yearly cost. the reduction As mutual better able than your declining birth rate and the improvement in mortality are sons of had alone, but the sober thought of the whole body politic—must own, figures safe not problems merely by resort to the use of the taxing power of govern¬ nor operating of Nothing could be more unfortunate than to tax To this end the national intelligence—not government alone, by such schemes. $50 Monthly our than destroy the potential capacity to care (excluding administration) be eliminated These harmful more in turn, may be among the needy. over. any be could helpfulness, diminish our capacity to take care for them when they, persons and age I suitable any population estimates of 1934 of the cost on those 60 years of of and tomorrow as to based for that year sion illustrating of purpose to the immediate burden, I present a few illus¬ what may be trations the for simply tried of us. merely to all proceed cautiously, we may, by a mistaken sense need? are of the be unable to care for them¬ who may of generous that homely a selves, but rather I feel bound to emphasize the fact that, reasonably good care even of those who may be in direst Without reference to any particular scheme among many upon centuries chosen from our own economic and have of some dwell to generations That old adage, and the historical illus¬ world's progress. marshal chosen have tested Instead, truth, CONRAD BRUCE & CO. San Francisco Portland Los Angeles Seattle 20 BANKERS' CONVENTION. The in field of social the whole realm most our Our adjustment is the most complicated of human The construction effort. of complex machinery, the running of the most com¬ plicated business, is mere lems interplay involving the huge numbers bring been, there never we nor will greatest number. population will say: ponderables of social we improvement, psychological complicated emotional and 1■: we tion of of wise are the our with elements, - with is we im¬ these large-scale maladjustments arising from We must cannot never nor will be, millennium. a children's children, our situation when the whole a "Enough; is desiredI" no more And in conclusion, I say we must move cautiously lest the failure of and attempt We commitments. we prejudice the whole future of social betterment and lest virtually are millennium, a see so, - shall we it as such In the field motives, feelings and instancts. as novices. If confronted are and considered. never children, our beings, to the end that the greatest good shall accrue to the Here small millennium into full bloom by statutory enactment. a Neither of human be plunge headlong into rash There has child's play compared with prob¬ of beginnings must not efforts along these lines leave us abashed our discouraged. If would we build safely for our future solu¬ the complexities each society only after thorough study of the situation. step, that we right direction. are Let sure we must and progress be certain, at ground and headed in the sure on make society, make haste slowly. us The Banker's Part in Trust Service By Gilbert T. Stephenson, Vice-Preside nt Equitable Trust Co., Wilmington, Del. '? . Under the American system of trust business as presently constituted the future hands of the banker of trust service lies of the trust as himself man Nearly all of the trust companies that in system, too, the future of banking is interwoven -with that of trust business. Most of banking departments. Under that . So, the American banker has with a bank. In a bank. some in trust business and in trust service which he cannot avoid owned and which, of How distinguish at me trust service. in pay between trust business and once what By trust business I we doing for are ficiaries—the services At the I spoke with we what mean our Memphis conference on the opening statement Committee American I Bankers Association, the one action—is that calls of placing that paying basis and keeping it there. unmindful in the of presenting directing attention, some business a on this report we as time to come, to At the to and prompt business trust same con¬ on time, I President a am that in we must beware of expense banking in have any way, we a corporation exercising trust a associated. men are trustee ; as he is connected with a corporation, that in most cases doina I hope to help somewhat in balance of emphasis between (rust service.^ subject of earnings, let business is an However, before leaving the me say that profitableness of trust essential element of trust service, that a trust institution cannot continue to render good service unless it makes a reasonable profit on its trust business. ^ Coming now to the subject of trust service, let service? Is it not true that different businesses and members of different true also that for and in the public been associated Of the 64 officers and members of committees in carrying In on bankers callings? nearly 100 such have any and inquire, trust men men length of time same have been associated with each other trust institution in the United States that is not associated in some way A majority of our 3,000 trust institutions trust companies with which I mention this only for the purpose of connected. distinguished from the practices, of trust in¬ as stitutions still is largely for the most in the hands of the banker and that, part, the trust man is an administrative officer charged with the execution of policies in the adoption of an influential, if not no person can reasn that a dominant, part. have such an influential part in the formulation of the policies of a business without having a correspondingly influential part, in the services rendered in connection with that business. What, service? do ? the with are then, What is can the banker's help of the banker? major role. distinctive part in trust the banker do that the trust For what part of trust tinctive parts a (1) these enterprises. a or the directing attention to the facts that the determination of the policies, are in organization, in law, For the presidents of the banks are of Association, only are mind, banking and trust business have Organization—Today there is scarcely banking. me part in trust Yes, that is true; but it is years, are they It stands to banking and trust business that enterprises. bankers and trust as of he, rather than the trust man, is the executive which the banker had The Banker's Relation to Trust Service first, wherein does the banker department i_ head of the corporation. so trust the banker » one which. is^emgagedjmtrustJMsinessiancL (2) men shares the reputation of the banker. man that executor, Almost universally trust has in trust service arises from these two facts: over-em¬ of service. proper a and as The Banker's Distinctive Part—Whatever part (1) than Whether in praise or in blame, bankers. five business even more though the institution to which even trust company. a referred to the trust public mind, People speak of "the bank" guardian or they refer is are powers banking and trust business and bankers and trust earnings, I wish to direct attention to the banker's part in maintaining as a Under the Revenue Act of Trust Division of the American Bankers By In at is defined bank. in the law, Earnings and Trust Service—Today, without drawing service. are few left. together. State (Arizona) a trust company one attention from the still unsolved business problem of trust trust very recognizes the association between In the Public Mind—In the shall be doing persistently for payii^g basis, trust governmental supervision is included in the definition Callaway the publip, a eliminate all the trust institutions that we (Section 104), of with respect to the need for putting and keeping trusts phasizing profits at the possible Trust for to which fact, If 1936 pressing most the banks cases, under the men business—the alluded least the Trust Division of Trust Policies of the on of associated the bank is wholly cases, banks and trust companies are codified to still in full accord that structive not am are the trust company is In still other bank exercising trust powers. the recent report problem of bankers and trust business trust By trust service I banking service last March of In other trust company. a In Law—The law also trust customers and bene¬ special reference to earnings. with some cases banking and trust business. In most States the laws relating the bank's responsibility for its trust department, on trust companies have community have cooperated in establishing a doing for we are rendering them. are by associated with trust departments—settling estates, administer¬ our way company. ing trusts, and performing agencies. mean What is his part? he make the most of it ? can Let therefore, he should improve. our engaged in trust business exclusively are wholly owned by part both a ... departments of banks. much in the as I ■ service does the trust I shall name and- man cannot man require discuss five dis¬ in trust service in wnich the banker must play They are: taking the mystery out of trust service; (2) making trust service more generally accessible to the people; (3) making trust service more generally available to the people; (4) providing special training for trust service; and (5) maintaining the standards of trust service. * 31 GENERAL SESSION. p*ri^r?riB553£HMite8i Taking the Mystery Out of Trust Service During the past three great deal has years a been done to take the mystery out of The banking. "Constructive Customer handbook, Re¬ CONDENSED lations," and the constructive customer relations clinics already have long gone a Up to the customer relations with have not had Co. & PRIVATE BANKERS respect to trust business corresponding amount of a 1936 Brown Brothers Harriman time constructive present CONDITION OF towards way simplifying and clarifying banking in the public mind. STATEMENT SEPTEMBER 30, NEW YORK em¬ PHILADELPHIA BOSTON phasis, and the mystery of trust service remains. However, there is to be issued soon ASSETS supple¬ a Cash mentary book in the field of customer relations designed do for to business «what trust Valued formidable simplified. trust Those of of the work have us idea how no such everyday terms are Valued executor, as trator I cestui que trust, corpus, testamento cum fully am fession have must But trust its bonis business every technical to absolutely use to technical terms any technical term, a non. or beneficiary say corpus; as istrator Greater Market whichever lower . . care on . . . . . Acceptances on . 12,012,526.34 . . 759,037.83 ..... . 13,406,519-32 .... 221,963 05 Deposits—Time administrator under Acceptances J^e Held in Portfolio as 13,963,476.73 363,022.20 .... Accrued Interest, Expenses, etc. 197,668.80 Contingencies for 1,770,100.01 .....$ 2,000,000.00 as ■.....[ Surplus the estate, $14,326,498.93 ......... to trust; will a 5,022,453.71 $59,528,203.78 Less Own Acceptances as easy que $54,505,750.07 .... .... . . to necessary cestui annexo Stocks and or LIABILITIES admin¬ 12,001,413.85 10,001,413-85 $87,460,863.17 de bonis non? part in reducing the use our as Private Bankers and subject to examination and regulation by the Superintendent of Banks of the State of New York and by the Department of Banking of the Commonwealth of Pennsylvania. Licensed and words phrases and greater thoughtfulness in explaining simply the tech¬ nical do Cost Deposits—Demand Reserve testamento cum technical of at testamentary trust; prin¬ the unsettled part of 1,105,764.86 . . 17,899,795.28 Capital cipal, to say . $87,460,863.17 than is more Is it not just as 632,138.15 Other Assets they should be careful it is to as under will, trust 5,677,917.89 pro¬ explain its meaning without waiting to questioned about it. 16,528,878.98 . terminology. When it is necessary. . . Market whichever lower or and bankers should be careful, men use Cost . Other Banks Maturing Within 1 Year or Customers' Liability when they are talking with or writing to people, not at of Banks from Other Investments and adminis¬ de annexo that aware $19,216,321.47 ..... Advances and Valued funded, unfunded, not to mention such foreign as Banks Market whichever lower or Acceptances Marketable Bonds administrator, trustee, revocable, irrevocable, terms from to the awesome Loans public Cost and Securities Called in the midst are Due and Time Deposits Due terminology to be who at Call Loans Simplifying Trust Terminology—First of all, a Hand United States Government Securities the original book did for banking. there is on that terms cannot we avoid using will great deal towards removing the mystery a from trust service. "The For American long time a we System of Trust Business"— have needed trust business for the Division possess the has publiched little a "The book, System of Trust Business," which attempts to simple language the facts that the banker should before he undertakes to discuss trust services with man on (4) the authorized paragraphs for Retaining the The state in (3) the schedules of fees for those services, and on attempt has been made to supply this need. an Trust small, untechnical book the street. at all times the trust one arrow in the quiver of those who would remove the It is hardly to be expected that it circulation public. That is and will have wide a among Something else is needed for the a the general man on the street. handy, simple, untechnical, easily understandable, more or less standardized statement services rendered For the or descriptive of trust by trust institutions generally. suggestion I have to make now I have good a practice of the English trust corporations. (I see that we have here one representative of the English banking fraternity and I Hope that he is in the audience this morning.) trust question the propriety of looking to English corporations for they have made new a precedent, let more progress to be recognizable particular a company, to date by issuing new up Whenever a new service is offered shcedule of fees is adopted, a new edition of the me say that in 30 years in developing personal trust I have the latest official pamphlets of six leading English trust corporations. In con¬ tent they are more or less standardized. Each of them contains: However, I that the public has a am are standardized fully convinced that, ready for it and the should issue official pamphlets. also toward many trust that for soon as sooner They will as insti¬ purpose. trust in¬ the better, they go a long way not right to know; simple description of the trust services offered by the company; standardizing adequate fees for trust service. Banker's The Part—The bankers' part in taking the mystery out of trust service is attributable to the fact that so frequently he is the point of contact with the public, that he is the first person with whom the connected with man on and that from him the a bank or the street discusses man on pression of the mysteriousness service. trust company trust service, the street gets his first im¬ or the naturalness of trust However, the banker cannot make trust service simple or natural to the man on the street unless it simple and natural to the banker himself. Making Trust Service More Generally Accessivle to the People 1 company sufficiently are stitutions is pamphlet of corporation keeps it pamphlets, I doubt if the fees of tutions sound a the official so as sufficiently standardized already to permit the issue of official business, especially executorships, than the American trust (1) the facts about the as general format Although the services of most American trust institutions institutions have made in 100 years. (2) different only towards taking the mystery out of trust service, but begin to get ready to issue official pamphlets./ My precedent Lest anyone a are precedent. My suggestion is that American trust institutions is the in pamphlet is issued. mystery from trust service. ever company > same editions from time to time. Ojjicial Pamphlets—However, at best this little book is but the naming fiduciary capacities. Now at last American a of the banker who meets the public. use We who live and work in the larger cities take for granted that trust service already is accessible to the American BANKERS' CONVENTION. 22 people generally; whereas, the surprising fact is now there in which areas tllat and in numerous, some The Survey oj the Trust Field—Two years ago a the Trust size of the personal trust accounts in the trust located in 15 northeastern are these 18 States have than institution; and that there are 105 cities with a popu¬ lation of 15,000 each or over in which there is not a trust great deal still remains to trust service within reach of all the more received with favor in trust circles. Under one plan a trust company has established a number of fully, manned and equipped trust departments with a centrally located head office and has located these to so strategically the of most 3,000,000 people of the State. established numerous local with a head Under another plan a bank has trust to make trust service as offices and several district trust offices, offioe, and in this most the way broken down and the accounts has made trust service accessible to plan has been suggested by A. Key Foster, of Birmingham, trust insti¬ well established whereby Ala., tutions, with unquestioned resources and standing, would make working arrangement with local banks in smaller a communities located within the same State, under which the trust institution would serve as executor or trustee local bank would serve and the agent for the exeoutor or trustee as in managing local property Recently I have made institutions co-fiduciary relation¬ Total a small way. one or Account^ practical the farms it is accessible already to those of us people living purposes to and in the villages as on The Banker's Part—Since is involved, the 16 35 ^0,000,000 59,000 12 29 40 Executorships 115,000 11 32 43 64 56 Guardianships 11,500,000 400,000 7.160 45 86 80 93 $5,516,959 .... '600 depend fully a much as No bank man. trust upon the banker trust company or department or a trust any of these plans the trust as upon is justified in establishing office in making or a working arrangement with a local bank merely for the sake of offering trust bank In offering trust service under any service. or trust company must of the trust man as as plan a be governed by sound business principles and policies, passing function of the banker upon which is more the head of the whole institution than $37,416,959 each In these four of accounts bring accounts it is living trust accessibility of trust service, refers to the availability refers to its Problems estate a I have used the term, service, which I shall-discuss next, I have in mind especially the availability of trust service for estate is as adaptability to the requirements of people of all walks of life. people of small of less Anywhere in the United States an than $10,000 would be regarded as a small estate; and in the centers of population an estate of less $25,000 would be so than regarded. " Whichever amount is ac¬ cepted, the small estate offers three problems. The first one arises out of the preponderance of small accounts compared with large ones; the second, out of investing the funds of small accounts; and small accounts. it of is of accounts a the third, out of the cost of administering few large In the 105 miscellaneous $1,000,000; in the 339 over six totaling accounts 100 executorships, it nearly three is estates totaling $5,000,000; and in the 56 guardianships, it is of account one $236,000. These 600 trust accounts may be accepted as a fair cross section of all as our to size of the accounts in the trust trust institutions. Unless we departments prepared and are willing to accept accounts of $25,000 and less, deprive of trust service by banks must we trust companies fully or two-thirds of the American people who have e£tates to be settled and trusteeships and guardianships to be administered. Investing Funds of Small Accounts—Diversification is now generally accepted principle of trust investment. But satisfactory diversification simply cannot be had in small invested accounts trust investment independently. have men with amount which from $10,000 to $100,000 and them thinks trust fund of to that he $10,000 be invested or can diversification range way None diversification with some a satisfactory method of other found be than through inde¬ pendent investment. . Cost of Administering of all the less. So, if the funds of small accounts properly, must obtain the of about $37,000. average 29 of group opinions satisfactory be accomplished and their figures of A given their may making trust service Small Accounts—The third problem more generally available is the cost of administering small accounts. Normally the costs of setting the account, keeping the books, making the required up accountings, investing the funds, and servicing the trust property proportionately much greater for small accounts are than for large ones. themselves faced So far trust departments have found the with unhappy alternative of either a loss or making the charge prohibitive and thereby depriving of trust service many of those who need it most. Solution of These Problems The Through Common Trust Funds— problems of the small trust accounts have had the special attention of trust men the past six 1929 and 1930 several trust institutions massing of the funds of the common fund a as numerous unit years. During began the collective investment of the funds of small accounts. the estates^ oj the Small Account—Large or small applied to an variable term. groups account one 63 60 ' , average. accounts, $7,500,000; in the else goegraphical location of trust institutions; the of trust the up 46 accepting and administering small accounts at head of the trust department.. Making Trust Service More Generally Available to the People The $52,545 general and far-reaching policy adoption and execution of P.C. Under $10,000 $25,000 Living trusts diversification a Under $5,000 339 are living in the larger cities. P. C. Under $1,000 -100 minimum tainly it is socially desirable, to make trust service as accessi¬ ble for all it is small. Under P. C. of AcctS. Miscellaneous another of these plans, it may be practically workable and economically justifiable, as cer¬ P. C. Avge. of trust ships, have been suggested, and some of them have been By employing the of accounts groups Accounts 105 a tried out in up classified by size, are study of several a Kind of Accts. and in rendering personal services. StiU other plans for cooperation between trust and local banks, some of them involving bring But when the totals are with the following results: 6,000,000 people of another State. A third A very few large accounts found that by far the most of these accounts are very of generally accessible to the people have been departments to believe that the reason to these impressive figures. average has been suggested recently and trust no departments of State-chartered banks and trust companies would be much less. No. adopted and put into successful operation and a third plan accessible I have be done to bring American people. Suggested—Already two plans for making trust The Plans service departments of National banks is $71,322, which is a sizable anywhere. one-hal^and, outside these 18 States, fully three-fourths the area of the country is outside a radius of 25 miles of any a in the trust average only one-half the population of the country; that more So, misleading. are so two-thirds of the American trust institutions institution. departments of American banks surprising. Averages account and three Pacific Coast States; that trust and trust companies is special committee to make a survey of the The survey shows that over trust field. small accounts in the trust The average size of the personal trust accounts reach of any trust instituion. Division named Preponderance of Small Accounts—The preponderence of even places populous people who need trust service are not within large, are By this I mean accounts and investing with each account having a participation proportionate to the amount of its investment. Through the for it now, cost trust fund, which is the administration of common out the common proper name diversification of investments and reduction of are achieved. trust funds made a very By comparison, the creditable showing through¬ depression. These common trust funds, however, certain tax and accounting their continuance. soon encountered problems that seriously threatened The Trust Division, awakened to the / ^ ;-:'v necessity named v.?general session. the problems solving of special committee a committee made the small account, of on common This trust funds. study of such funds here and abroad— a including funds in long and successful operation in New Zealand, Canada, Australia, Japan—and trust fund is Denmark, basically sound and that it is the best, if not the only feasible, of investing the funds of small accounts. way in trust business in which 1,553 students courses enrolled. These American Institute of Banking courses, were however, designed primarily for the needs of the are women of Work Graduate younger in banks and trust companies. and men and Norway, to the definite conclusion that the common came offered 23 - the School Banking—The of special training of officers of trust departments began only last with the opening of the Graduate School of Banking at year, Rutgers University activity of the American Bankers as an The opening of this school of real Whereupon the Trust Division, with the approval of the Association. Executive Council and moment in the history of both banking and adult education, operation of and Federal ' the with the spirited support the Federal Revenue Act of and tax Committees Association's 1936 co- Taxation on Legislation, urged the adoption of and section of a designed to solve these The Congress, sensing the accounting problems. was a step When the history of American banking is written, chapters should Rutgers University record where and June, 1935, one of the the place as the time when American banking as emerged from the realm of the arts into the realm of the sciences. At Rutgers in 1935 there was done for banking (Section 169) to the Revenue Act which meets the desires what done at the University of Pennsylvania in 1765 of the Trust Division and of the Association in every par- for medicine when the first college of medicine was estab- social well as ticular. as the economic issue involved, added a section the In broad trust fund opens small means ment of the is still trust of common beyong the The Banker's the service by making trust service it is to the person of as field large available to him as At this stage of develop- means. trust fund its ultimate grasp social significance the final analysis the solution of the problems of administering small accounts largely should exercise the same ihg as small account a account—never —>» large and thereby generally available to the people more A bank or trust company the banker. upon and disciimination in accept- care it should exercise in accepting a large accepting any account merely because it is small, but accepting it, whether large or small, or lished and what business, but last At the present time 400 bankers and trust men are taking course in the Graduate School of Banking, Next 200 there will be 200 more. Beginning in 1937, about year will be graduated annually and returned to the men banks and trust companies of this country, about one-third of whom will have had special training for trust service, These of reserve service. establish trust fund unless it actually company needs and common a It should not establish one. one unless it is one It should : prepared and resolved to give the fund vigilant and intelligent supervision, not once in a The point I wish to make and to emphasize is that, while trust fund is common tration small of Certainly invaluable aid in the adminis- an not an automatic device, accounts, it is the during formative period the of collective investment of trust funds, the establishment and maintenof ance trimt funds common professional attitude towards banking and trust a In time they will be leavening influence through- a The Banker's Part—What is the banker's part in providing this special training for trust service? He part. officers may select to take one or the It is practical a very two of his most promising trust in trust business. courses He may make it financially possible for them to attend the Graduate while, but all the time. the of knowledge—one kind of reserve a of which there can be no excess—an inquiring out the entire banking and trust fields, unless it is manned equipped properly to administer the fund. not establish trust or will take back into their institutions and into men their communities mind, and bank a at Rutgers we witnessed the opening year the three years' only if trust service is needed and if good trust service can be Nor should done at Harvard in 1817 for law when of the first college of banking, including trust business, rendered by that institution. was the first college of law was established. A few colleges and universities have offered courses in banking and trust of our comprehension. Part—In making trust service rests common the door of opportunity to the person of was deserve, in fact they require, School of Banking. He may give them time to attend other than during their vacation period. word for it that the time they are You may not a vacation; it is hard work night and day. and encourage take my attending the school is He may help them in doing their extension work and in He preparing their thesis. may make them feel that he the best thought and attention of the banker as well as of gards the trust re- part of their work for the institution. man. Providing Special Training for mainly three from sources—the Trust officers still law the office, department, and the trust department itself. taken the active from over transferred from up as department; and the art of trust service in Every profession apprenticeship read law in the office doctor drove the one just the discount same older lawyer present conditions. an this Pioneer ment sets forth the business standards of trust service and some grow as young lawyers and the young Let method if training, but adequate method of training under Today preparation for trust service is period between apprenticeship and formal Work of training for R. , the American service trust on trust Judd to the Manhattan more trust Banking. began of Oct. banks to may I pause and just trust a companies as corporations, moment to pay a tribute of ad- miration and of deep affectoin to the memory of the great sons one of of San Francisco, Maury Sims, in the, union of whose big heart and clear head was conceived the Statement of Principles of Trust Institutions. Let honor go where honor is due. He is entitled to go down in banking and trust history as the father of the Statement of Principles of Trust Institutions. Personal Standards—Now trust men are giving attention These standards to the personal standards of trust service. apply to trust men as individuals. A trust man has certain was Banking— different from the guiding principles of the trust institutions 22, in which he is employed. 1901, delivered by (New York) Chapter of During the past nine than 10,000 students, regularly employed banks and trust companies, in Institute business vthe American Institute of Banking. years applies And personal, ethical obligations which are in addition to and when the first lecture Orrin This state- are schooling. Special Business Standards—First, they formulated and adopted statement of principles of trust institutions. some organized, systematic, long since trust men have been paying a horse-and-buggy for the old doctor. the value of it is not in the transition the of so years special attention to the standards of trust service, are the school of experience, the stage of to It has not been During the past three banking through the stage of training through goes on special training. no come in the trust department. All of them learn the science well integral Some practice of the law; the banking an Maintaining the Standards of Trust Service Service Trust Up to the present time, the apprenticeship method of training for trust service prevails. their special training for trust service business offered have taken systematic by During the school the year American Institute 1935-36, 39 in courses of Chapters Already a special committee of the Trust Division is at work on a statement of the ethical obligations of trust men. It is time, I think, that such a statement should be adopted and published for the guidance of trust men. We trust men need a set accepted standards by which to measure practices. from of recognized and our ideals and our Furthermore, the best results will be obtained self-imposed||and self-enforced standards of service. BANKERS' CONVENTION. 24 So, let our trust men take the initiative in us statement of own formulation of ards, whether written unwritten, will depend as fBuch or the attitude of the banker give life to make or his own power to dead letter of any set of standards a He can give life to any statement of obligations of the trust men by understanding himself that there are certain business and personal standards peculiar to trust service and, therefore, affecting trust that men be formulated. ever can different from those of banking, and by giving the trust man his moral support in living up to those distinctive standards . failing to He make can a dead letter of any such statement understand it himself and by expecting or trust if the doing of man not requiring of the In still another way the banker may influence for the by conducting his banking department at That is that is wholly Where standards of service all times and in all its relationships in a way creditable to trust institution. a concerned, the public does not distinguish are distinguish between the banking department have to not and it should and the trust department or a bank or trust company. The atmosphere of trust service, redolent of the business qualities of soundness well and personal qualities of patience, tact, sympathy, the as judgment, foresight, and conservatism as of human should understanding, permeate the entire In the words of President Fleming: institution. before trust men not be the must sound future growth of the trust business relationship exists, there shall conducted that, when a dual so takes precedence. We act in a interest in the commercial departments of our slightest question as to which obligation banks should never be allowed to conflict with the high duty of our trustee¬ ship. is two sentences, that ought to exist between our trust institution that is a member of the American Because the banker has such power to ards of trust service, influence the stand¬ 1 hope that, if a statement of ethical By the President of the A. B. A., Robebt we Association, I sure am Bankers all those present in expressing to the I speak for for their cordial invitation beautiful city. No city in enjoys a greater reputation for friendliness and hospitality than Francisco which, for years, has been one of the le^ing shipping bankers Francisco San of this hold deep their in and industrial centers of the world. Forty-four years ago—ub September, San Francisco, which was the first time we held our meeting in this most hospitable city. We met here again in 1903, and still again in 1929. Association 1892—our held its annual eightennth The members of the General Convention Committee convention in have spared no effort entertainment, and they, together with the bankers in various other parts of California and the West, where we have been entertained en route here, have seen to it that., our trip to San in providing for our comfort and Francisco On wijl be an enduring and happy memory. the membership of the American Bankers Association, and behalf of especially the delegates assembled here, I desire to express to Mr. Mcintosh, the members of their efforts which have been put forth to make this convention an outstanding success and our stay here an interesting and enjoyable experience. By custom and tradition, it is my duty to give you an accounting of my stewardship and a general summary of the activities of your Associa¬ tion since you paid me the honor of placing in my hands the responsibility of directing its affairs. In carrying out this trust I have endeavored to perform faithfully the duties of this high office strictly in accordance with our constitution and by-laws, and, with the advice and counsel of deep Council, for the and splendid Administrative Committee and the Executive set down in resolutions adopted by the the various positions on economic and banking the fulfill the mandates to Association subjects Vice-Chairman, Brigham, appreciation associate officers, my well as by taken as the legally constituted committees and commissions of well-thought-out statement of ethical obligations of loyally as they have supported the statement of any Once adopted, that statement will be morally principles. binding upon every I also four divisions assistance. On faithfully of the of the Association by lending them every support and the other hand, these able gentlemen, who have discharged endeavored have and to efficiently trust man whose institution is a member Association. of the American Bankers Partnership Between the Banker and the Trust Man The By this time I hope that I have cooperate the. duties ■J fully of with the Presidents their offices, made it clear that I regard the banker and the trust man as partners who are essential to each other under the American system of trust As business. each maintains his individuality partners, engaged in associated enterprises. Business—At Memphis I tried to make it clear while they are In Trust in trust business—-partners in duties, that they are partners responsibilities, partners in liabilities, partners profits, and partners in losses. partners in in I have tried to make it equally clear Trust Service—Today in trust service—partners in taking that they are partners service, partners in making trust more generally to the the mystery out of trust available and accessible service people, in providing special training partners and partners in maintaining the standards for trust service, of trust service. May this partnership continue, not for business alone but for the sake of trust its best. Won't you bankers the American people hope for the future of trust business. my have given me well, to as democracies of trust service I am basing On the growing along with us trust men in giving come the sake of trust service American citizen who really needs trust service may have it at entitled to get? quality of trust service that they are good business for us and, believe men, it will be It will be 4 great service for them. Discussed D. G. take this fine, helpful support on all occasions, and, therefore, I desire to opportunity I express undertake the maximum necessary was the unite to that if our Association degree in serving its members and for some time conviction to public interest, it appreciation to them. deep my strong a be effective to was the to had have that the leadership of the Association including the four divisions, membership, entire goal—the improvement of rendered by our under¬ standing on the pai*t of the public of the true functions of banking and a realization of the vital part it plays in the economic life of every into banking our banks to towards all working team, one common a of the service betterment the and system of the country, and the promotion of a better the people individual. On several of common occasions during recent years, when really critical situations banks in the field of legislation affecting confronted interest bring about a large groups and organizations. This enabled them to present a more united front on such major questions, in place of the cross purposes among bankers that legislators had complained about in the past. This proved of great value in arriving at a workable solution of the problems involved, both in the interest of banks 'and! of the public. It demonstrated the essential need, banking, the American Bankers Association was able to measure coordination Nation the for of leadership „for lines of well as special or various among for as group banking, influential of banking the maintenance of a unified whole, without precluding action along interests wherever called for under particular profession our as a circumstances. Of this unity is dependent to a large degree upon a strong course, well-informed Membership our of E. N. members net his who for committee, 423 of of I the 12,488 the members, whose banks in the of Mr. cooperation While total net increase, the too "Van Home during this administrative year members. dhes, at praise cannot new we and the secured a members admitted to member¬ after giving effect Jto those members resigned because of consolidations delinquent had and With Home. Van of increase and highly the work of Committee during the past year under the chairmanship membership, ship exceeded the Association. our so Mr. and Chairman, committees, now trust men as appreciation meeting important America San am V. Fleming, President Biggs National Bank, Washington, the 6ixty-second annual convention of the American open that the Asso¬ the individual bankers will support Proposal for Taxation Reform—Other Topics A As confident I ciation will adopt and the departments with respect to trust service. trust our relationship banking departments and mind that statement is classic of the and to my ^adopted by the Executive Council Bankers Association. other day in, a personal letter that you wrote to me the to was the end that every Mr. President, that statement from you asked to thereupon became and still is morally binding upon and every always realize the high trust placed in us when we agree to fiduciary capacity, and our are Statement of Principles of It will be remembered that the Trust Institutions American It is absolutely essential to the that banks be individuals as subscribe to it. things that are contrary to the spirit, better the standards, both business and personal, of trust service. rejected by the boards of directors of banks and trust companies the letter, of the statement. to is adopted by the American Bankers men Association, it will be presented to, considered, and adopted that of the trust as upon The banker has it largely witnin men. obligations of trust or of any set of stand¬ The Banker's Part—The binding force upon standards. statemet of business our the formulation of personal standards, as we did in the and liquidations and those dropped 31, 1936, we represented roundly 91% of those close of the fiscal year, Aug. resources continental United States, 25 GENERAL SESSION, In the it is necessary that there be a finances, and that the budget be During the year we have carefully our Finance Committee and approved Assoaiation such as great a ours adhered budget set the to by up costs of prudently, yet make the of use the of funds reserve of interest the sound banking, the economic no most their for which of over-chartering of banks, subject sent to our entire was bound is be to Other studies which contributed much so difficulties the to of such as a survey of by this commission, progress changes Nation's business the in commercial loans Federal and Government made of and methods investments the increase banks, commercial by in non¬ especially this been have issues. keenly alive adopted resolutions the to the at belief our that the subject approach to this proper it was Savings System, Postal the of first to was secure a buildl a sound case. To that end a questionnaire was sent to 9,533 banks which could accept savings deposits and were located in towns having Postal Savings facilities. It is gratifying to report that 9,067 replies were background received, The of representing the of located were presenting and our of for is being felt of the legislation this coming work it was by the lending such chartered institutions to confidence has retumedl and ample be resumed funds offered that created Studies in that order accurate, these activities have work, had reliable be taken may splendid bulletins and Banking on methods on of been authoritative and by the chartered banks of the Nation. over from the heads cooperation have data. released This the by be will of setting forth committee followed this in government by detailed more reports to the Secretaries of State Associations for the purpose of acquaint¬ ing the members of the State Associations, with the facilities In order that and tion on take soundly the that this which this subject, from policies pursued definite assurances discontinue by our fine the pieces to fixing these from heads agencies as these this In of soon they agencies, kept under¬ can is necessary changes operation of of the and the connection government that had have we they adequate service as it abreast methods the in agencies. the members, own the government. be rendered can do year of Bank Management Commission research with fair the and and practices made legitimate service analysis has been suggested field of personal such available them banks of in to analyzing by the commission. plan One and accounts of in account It has surveyed also the departments. Our farm affecting farm Time will structive Presidents credit credit. not of a It permit the the vention reports, One of School of the most Bankers Banking. made am and also to give you a to the respective and I thoroughly into the subject of gone a study on factors study' on soil outstanding betterment all of resume this report, in divisions sure published an of will our banking. The reports be printed in the con¬ of the book of con¬ members will find them profitable well them observe that constructive Last June pieces was of work the at Rutgers ever establishment undertaken by of the University the second the Graduate term in we were desirous that the public accurate portrayal of the serious an press and have great national of I editorials, am satisfied considerably increased public understanding of bank¬ firmly of the belief that the American people I am of the with portrayal of the Association conducting the sessions in character not were these meetings and reported deliberations and, upon our of the staff of the instances where discussions of a who attended press their in accurate consulted technical heads the and reports press communications I From and men when they understand gentlemen were business from as public. the with and this country. always fair The members any clear to them. first at our and officers Through these conferences I believe the members of our profession have acquired and under which officers the most in and have each At of the stimulation an important our banking I believe, has been in confidence clinics conference, the of soundness Constructive Customer Relations on gratifying. the attendance at which in each instance was most held, Much operate and, by they important results, restoration the structure. been has make banks our of the new banking laws the interchange of unquestionably brought the closer together in the solution of their understanding now the subject of customer and public relations as interest in were of we possible, problems. of factor made views and One knowledge and better a regulations ideas said with but each that knowing felt have I of advertising to" respect to a national program and to fully inform the public of banking understood services, conditions that community national a program its functions its own peculiar generally referred to has as could in their operating officers, through each and every employee of every bank and by such advertising programs as are appropriate to conditions in their communities. It should be recognized that in his or her social sphere, every employee is the banker of that group. These conferences and the program of Constructive could not accomplish much as as the bankers themselves the public, not only through their daily contacts with but Relations Customer in sponsored bv our awareness the Association have made fine progress of the importance of this factor in bank operation, and I am hopeful that in due stimulating an time each and every At and conventions that on intensified, an in vital have Associations year the organized Relations to function as for the of annual I have also noted standing committees advisory counsel to their subjects. If this movement is continued and understanding of banking and Its functions will spread each and every individual in the country will acquire a functions of banking and plays in his economic life. completely understand, I have banking, I have observed the programs these part banking citizens executives other groups. and State Customer on until fan-like banking of and during the conferences State Associations the Public and membership groups, regional of the of some part urged that similar meetings be held by the State county the of on institution in the country will undertake this program. conference I each Associations the people A meeting was Secretaries territory of and of America an understanding of the I sav when our Again, fear for the future of American no are fundamentally fair when they Association might of meetings of both of the State secure in turn, and better objectives resulted organizations. a that the in Associations represented conference Bankers Association, edge of the aims these officers by the respective covered American the also held at each of these conferences of the Presidents, other Associations and, earnest consideration. Association our from 40 States 4,000 bankers over to as press, the relations these conferences ing in are the ^ bankers as newspapers, that of the activities -ffMhe but they have made of study their understand. "Protecting Investment "Values in Land." on Association reading and worthy of American me has statements has booklet contributions of for instaling services the take to knowledge of the true and issued divisions andl formulated methods plans Agricultural Commission inventories erosion and four income loan by interesting is through their from influence completed two members. our their uniform A charges. has would opportunity being put forth by the bankers present to better their service improve anxious are chartered institutions to enable them to withdraw from this field. During has by these by the data time to our determining wherein performed time as be furnished currently accurate informa¬ may basis for a well as of these agencies of be continued and made to as functions survey are operations members our of receive received of 'be furnished the members of may the attended were it representatives the consistent with information up-to-date have and operating Association, to the end that wherever sound banking policy will permit, We conferences Union, common sound operation of these government agencies the the is would the main those who attended were the operating executives of their institutions. No entertainment was provided, as these were strictly business sessions, divided into general meetings covering broad subjects, and supplemented by clinics or forums on the more detailed phases of subjects of vital and specific importance andi interest. Debates from the floor were encour¬ aged and general discussions stimulated, and the sessions were open to in available through people, these comprehensive program of regional -a which membership and provide a means whereby the bankers the Nation the of these agencies, banking policy. Therefore, this survey has been undertaken by the Committee Committee service banking on to efforts to take the mystery out of public mind, and to this end I laid best existed in the problems, the laws and regulations under which they operate and, in common counsel, devise the best methods of operation, at the same time fostering a better understanding on the part of the public of the true functions of banks. This program was approved: by the Administrative Committee, and three conferences were held in Philadelphia, Memphis and Chicago, respectively. of are of - my Administrative Association fairness, In use it wherever some needs wherever it by the banks and important as would invitation, people several years our now the financial meet at I conferences over¬ yet competition agencies. emergencies for the government to create as and intrest. equally of fears aroused in the hearts of necessary should best public done has in forward banks, chartered survey national be able to secure developed in the past. I commend of all those who as yet have not taken have as inducted into office at New Orleans last November I gave a was the before in to the System paid by will we the to its government's in our our banking efforts facts necessary long step a our Studies with the that with prejudicial but functions constitute Banking realize by the widespread ago, will be connection banks all must have I believe now competition not on in chartered our will Committee effective we which phase of time same The the which I that should government and of competitive rate of the the to light evidences of conditions which the purpose of avoiding recurrences from time to time for similar character. a When associations voted to undertake research projects of this character. This cannot be completed within ^a short space of time, but t; depositaries acutely by many banks in our membership. The on Banking Studies will be printed shortly and members of the Association, and with the back¬ so to facts of basis of heads administrative established Savings Committee available remedial the an Postal where with the proper us the might we clearly medium this territories elimination Congress that 95.1%. through in order in of response fortifies case which ground a secured banks report made information accurate information sentiment we steps of the the present time at containing 84% of the banking resources of the country, activity to the consideration These to the competition regard that advised am situations such unhappy this important committee. With a which correction pledge last convention of our Association regarding the competition with our char¬ tered banking institutions represented in the operation of the Postal Savings System and the government's lending, agencies. A Btudy of these two subjects was entrusted to the Committee on Banking Studies, whose membership consists of two or more representatives from each Federal Reserve District who, at the same time, are representative of every size, type and classification of bank in our membership. This work has been most ably and energetically carried on under the leadership of First VicePresident Smith, who at my request continued in the chairmanship of We I 38 States, work a need shrinkage in the field of pure commercial credit through the economic the in in are is in are intimate knowledge of measures. some familiar with banking conditions in the position to make recommendations, based these conditions, for corrective legisla¬ bankers of who areas requires continuous study to bring banking has suffered during the recent depression. which the business of Committees the supervision have formally strong a evils over-chartering of the in effort pioneering and their tive banking structure in this sound a this exhaustive study by this important Com¬ influence in preventing a recurrence of The circulation of country. mission the in the maintenance of interested others a State respective membership, the heads of government, leading educational institutions and this number of research projects have been undertaken other associations of bankers "^which we heartily have been appointed to gather and disseminate data the year endorse. upon of success education. various under the towards ability During published a Economic Policy Commission, our of by end, we To that existence. prepared by comprehensive report the on necessity and regard to paid, particular have we of over-chartering of banks by the creation of new banks or establishment of competitive branches in communities where there is the question The highest praise should go to those conducting this school the faculty who have given so generously of their the members of to time Association. In of Dr. Banking. and field effectively, to understand¬ fundamental principles of banking and economics than that in the Graduate School of Banking under the able direc¬ Harold Stonier, Educational Director of the American Institute the of tion matters of moment respecting legislation have come up action, and educational work has been undertaken, of which cannot be estimated in advance, we have not hesitated committee requiring doubling that of enrollment an being carried on \vhen ing times, with completed was I know of no undertaking which will be more productive year. high ethical standards of bank management and a thorough ing In these chang¬ by the Administrative Committee and Executive Council. the of School Graduate the first supervision and control of adhered to as strictly as possible. careful in and the officers grasp of the problems of of our Association. understanding I am between State knowl¬ satisfied the the staff Bankers the State Associations might gain a better in and order that the American that officials 26 BANKERS' CONVENTION. Another that benefit they trate upon much the which to Nation-wide a the of these unable to attend, place has believe accrued of the conferences these is to concen¬ character which will contribute conferences and in order that those who and discussions which took be made available to might debates the addresses, a valuable addition banking literature in portraying present-day banking thought in this to Banking." Unquestionably, this book constitutes one is not possible it year conferences as may be held gained this year, such in the future will be ever-increasing value and productive of even greater benefits. would like to record my I of whom made undertaking. the staff these conventions ciation, with burden appreciation of well and support from like was conduct holding meetings of limitation of thus program, and the three the Asso¬ time for entailing fine cooperation their the stock in the Association, felt of well which trative Federal the pretty was Administration proposals many not be able to not be able small and the felt by our and leaders Con¬ in M. in and interests of involved Chairman of the In and these both of consideration of the free Federal and the these have we the the views Senate have we opportunity submit the to have of where legislative changes in of the and officials of sit with the Bankers Association we been has often policy well as govern¬ in as and appear made of pursued legislators in the banking structure the of instances many Association the of have had regulations and affording the Mention America in helpful in such of and comments. bankers government. have which I can assure in other drafting rules and of regula¬ During recent administrations have you existed have been been building up closer; a officials that during the past year the most satisfactory in that we have frankly discussing these matters not only with the the opportunity of supervisory in supervisory authorities most representatives in We cooperative contact, both with the Congress and the supervisory of relations these drafts by the supervisory authorities. American more had with have been adoption countries, issued Comptroller of the Currency. tentative us recommendations desirability tions System, the Federal Deposit Insurance Corpo¬ the agencies making available to us of discussions frank and ment, Reserve office of but government with the committees of the of may is my of be in Bankers Association to continue to have the opportunity the leaders in Congress and the officials of government practical, operating bank executives on the subject of presenting to the viewpoint of such regulations and interpretations prior to their issuance. In order that the viewpoint of those of us who are daily engaged in rendering this great economic service to the people may be given consideration, our approach be should between will such the that Association our fine and and the cordial relations which supervisory officials have of the most difficult problem regarding legislation which with we were during the pastry ear developed in connection with the Revenue of 193®. ■>;'-''" y.. Among the provisions of this bill tributed earnings, conflict with strengthen the additional include to if program the capital made were which, was one applied to undertaken structure banks of in in The banks tax on of this Proposals country. undistributed earnings with which might have temporarily taxed the banks at but the principles involved in these proposals were destructive to the capital structure of the banks upon which the security of depositors a exemptions lower rate, depends, and for we all know that with the FDIC in strong bank capital, to down tear the banks this the and strength existence we legislation which would have any would not be in the best must a build tendency of interests either Thousands of banks failed during the depression sufficient capital structure to withstand the tremendous depreciation of assets which took place. The American Bankers Association took the position that banking Bhould not be included because in the flat they public. did not' have proposals to tax undistributed earnings, but shouldl be our showed strengthen and conserve the capital structure of banks of of funds depends upon reserves. the the the These layman, regulations philosophy. the at a were prepared which banking law and regulation to date aimed every urged prudent management because banks the a hearing and the accumulation and briefs, were showing Many on people which were supplemented by the integrity of their preservation of are and the were their a structure surplus and drafted1 an in language understandable outline of all previous laws and proposed legislation was of conferences were also held and an entirely briefs contrary submitted the bill before the Finance Committee of the Senate. of custodians capital under been that law. without these estates history The the and which fiduciary corporate a existing of advice, guidance legacies are soon at the Revenue Act of 1936 as to exclude banks from well as in as the passed was we provisions of the phases regard to other the done membership of this in Association our connection and the the splendid! assistance fine of rendered Vice-President Smith; Robert M. Hanes, Chairman of the Federal Legislation; Charles H. Mylander, Chairman of the Taxation, and the office of constitutes of General Counsel. our report of the high points of the year's and I feel it is now appropriate that I give a the Association, resume is views concerning general conditions affecting banking my encouraging to note the industrial able recovery, these to course, All of to my all payrolls also are According up. funds and, of available are outldok, encouraging an this business without revival but the question be sustained can readjustments some in certain comes to trend the and! vital factors of situation. economic our gives whether continue upward and expansion. this to as con¬ since June, sticks, business is rapidly reviving, all know that ample bank and investment we business for mind other measuring and monthly total during July factory employment and 1931, the highest favor¬ a the increase; construction on power output has advanced to a new high record; car increased contra-seasonally to the highest levels since Octo¬ electric 1931; loadings have ber, which is being made in progress Steel production is reached tracts awarded steady general business conditions have continued as upward trend. remains still serious a unemployment situation with, be met to mind, is the key to many of our problems. Furthermore, we must that expenditures, Federal, State and municipal, must be realize definitely brought more taxation which, in deficit times in control. under if allowed retarding business caused to Also, With recovery. have we substantially, increase regard bound expenditures to financing, I think every fair-minded emergencies, occasioned by war, duty to the people of the Nation, expenditures of funds. sion, which during economic ployment. All conditions shelter. values of must us people our Likewise, shrank millions depressions have we that in such to starve been confronted in deflationary of unable to were allowed agree cannot be that some or by virtue of its workings the people our have serious world-wide depres¬ very a through of which undertake steps involving unusual must We have been in and forces, result to recognizes man national of times obtain and recent fertile farm land, floods and have also want for of with serious years brought em¬ such under suffer or droughts, dust storms and other disasters which have devastated large of of problem the is cataclysm of nature, the Federal Government of necessity, areas and distress great destruction. During these emergencies, when the people located in rendered powerless been government to assist factors, take if be will ments possible as to are we to help in such business the continue forward create in channels business rules have for the far as that affected areas duty of the the are this If andl must we work rapidly as accomplished, be can foundations firm on recovery, State and municipal govern¬ and can go enterprise and invention to greater employment. major factor in business definitely established will to add this problem the is uncertainty surrounding any When operates. been assurances business present Federal, spirit of American possible as we the was definitely under control more traditional it But making allowance for these budgetary balancing. assured mind, my removing such be the new In brought towards will themselves, calamities. steps by which the budgets of their leaders and these that to forward, go their increase of rules under assured are encouraged are confidence, necessity the willingness extend to their operations, and thereby increase the capacity of business unemployment through sound reemployment. A toward this goal would be a review by the government of its to cure One step whole relief program, which of necessity had to be developed rapidly, looking toward the elimination of waste and duplication. / The question of taxation is vital and related! to this problem,/and it to seems on that me serious need of sounder a about 33% income taxes onlv of income 77 of 1925 when This involves I State and! 1935. it the In 31%. by that advised am to diminished burden billions. Federal, cur municipal systems!are tax study and consideration of the possibility basis. from was serious total 10-vear period same out of in increased the national taxes national a in of being placed burden tax Ten billion dollars be collected muBt the is very a income of 58 was approximately the case in 1935. In 1925, however, about 7% billion dlollars were collected out of a national billion dollars. politics partisan do I but not of is believe this fundamental Is a which question all to concern people regardless of what political party is in power. An philosophy of nature which to taxed approach to this subject of taxation, briefs the provision allowing common as an association. We a taxed and the national welfare. rate. In to or it has efforts our advise foregoing activities of you direct by the government to rebuild and the the which placed a tax on undis¬ banks, would have been undistributed earnings on that the beneficiaries under small estates proper handle legacies in was First which confronted Act by me existed government be continued. The to corporate fiduciary a to work which have belief that regardless of party politics or what administration power, in the best interests of all concerned it is imperative for the American correspond to the legislation. desire I Congress charge of banking matters. It being undistributed earnings, taxing There and without will therefore note that successful were adminis¬ conferences members many Committee of the Association with Congress. officials government analysis Hanes, and the officers leaders affect the some The Banking Act of 1935 required interpretation of certain provisions through the promulgation of rules and ^regulations by the Board of Gover¬ of help of law expressed. ration A tax group. place this business with and estates You my satisfactorily was only right and shouldl on affecting banking, to appear careful most the House courteous and attentive nors the in handled would on enacted in the last session, this did was of Robert part and the from none glance did Legislation, officials received and the on Federal on first required all conferences the as introduction of at even but banks, banking legislation be to was Committee and helpfulness in this of the Banking Act of 1935, it Although Congress. preclude the it Committee major banking legislation should be enacted in the Seventy- no funds trust It passage as that fourth the banks of the in connection with all other matters during this major There whose make. loans, or built up to would have defeated this purpose. great a the staff. I would like to express Manager Shepherd and the members of for as of question settled with not deposits and business. I am referring to strictly trust institutions. problem of the holding companies. The Banking Act of 1935 provides that in order that depositors be protected1, a bank holding com¬ pany must build up its surplus according to a percentage of its ownership in administrative year. gress, legislation were 'many. this accept preserved the of of Executive to as the of the of out members Association the undertaking, conferences this of success execution customary scheduled problem carrying the planning, these the to further the upon the in Conducting and the toward the finest possible cooperation Association in addition preparation As with either dissipated. those who conducted the clinics, contributions valuable I received the of conferences. staff not to be their increase appreciation to the 108 speakers who addressed the conferences and led the debates, and to all connection did Also, we were desirous of having included administrative short to cover all the ground which should be covered, and, to a great extent, our efforts this year were of a pioneering character. I am therefore most hopeful that this program of regional conferences will be continued in future adminis¬ trations of the Association, and I am quite sure that, with the experience of in which We had country. In problems banks capital structure had compiled and published by "Banking," under the title "Present- were Day Our were a of program from country an opportunity development of the best banking service, benefits were I bankers afforded the examination of the municipal governments the Nation tion. tions. to of a as There objects is whole, there burden, devising for measures by that quite large administrative Moreover, imposed fact are exceedingly an Imposed from a the by Federal, standpoint effect few situations which need number of where cases and State of duplication and overlapping of taxes practically unnecessary tax taxes upon correc¬ the same taxation are subject to taxation by different taxing Jurisdic¬ This taxpayer. the various discloses that, other the in I for most doubt raising expense cases that effects the legislators are these of always Consideration of annoyance it brings about unfair revenue jurisdictions. economic and unnecessary the to distribution mindful are leads Jurisdiction, one should duplications always be of the given not to always of in faxes the con- 27 GENERAL SESSION. fined is particular State in which the taxed individual or corporation to the taxes tax system is its our devised, being continually are being in defect serious New lack of certainty. and^the old taxes continually are in form and: effect. In making plans for the future, and corporations cannot foresee the new forms of taxes they changed individuals called be may threaten tions the feel that the and yet these future taxes may seriously of their businesses. Often even past transac¬ For example, I cannot help but retroactive tax. on undistributed profits, enacted on June 22 of this to Jan. tax new has 1, had the disturbing effect upon a of our corporations. It may be that there has been some avoidance through the unnecessary retention of corporate earnings, but future tax plans evil in some other way than by an undistributed attempt to cure this an profits tax might have been I believe in the right of the wiser course. self-government, which has contributed so much to the growth of America and American institutions, and I fear the effects of a penalty tax on a earnings. Legislation which is aimed not only to raise revenue but to effect a social change must be considered and designed most carefully if we would escape grave dislocations to our economic structure. Moreover, such legislation must wide be imperative even or accumulation less avoid to complexity in being carried now both the and laws and a more practical and busine6s-like whole subject and a common understanding between tax our this of examination to inequities current the general theory of our income tax, in double taxation. We need certainty and with synchronized properly order of Such on. is expensive retards business and litigation and government the taxpayer. standardized and no sudden changes in method are made. It would seem to me that an eramination of this whole subject and a common understanding between the States and the Federal Government as to which types of taxation will I advised am that in their England taxes bond portfolio is playing an important part in the and I believe it is highly essential that each and on its staff officers and employees trained in the and analysis of securities. Pursuant to requirements of law, are have institution every examination Comptroller of the Currency recently issued a regulation which is a step in pointing the way to the purchase of sound securities. the constructive The pay, existence retroactive but year to upon very reaohed by a are thatNhe but question earning assets of bathks, throughout the Nation. but may extend located, Another of purchase bond a is extension an of credit the same as the this part of the of a loan, and officers and employees handling granting should be just as conversant with the trends, and as carefully schooled in the examination and analysis of securities as the lending officers must be in that phase of the bank's activities; even more so, because in the extension of credit to borrowers, the officers are usually well acquainted with the borrowers, whereas very few of those who manage the corporations whose issues we buy are intimately known to the officials of the purchasing bank. Another factor to which I think we must give careful consideration is bank's operations Federal of that is no doubt but There insurance. deposit that in this occasioned by the lack of demand for loans on part of the public and the abnormally low rates at which funds can be employed, the assessments for Federal deposit insurance, coupled with other increased costs, presents a serious problem to the management of our banks. When the existing law was under consideration by the Con¬ period earnings, low of the of the American Bankers Association took FDIC should be given some latitude levying of assessments. We felt that at whatever percentage the assessment was fixed, the directors should have the right to assess up to that amount, so that if the operations of the corporation were successful, and when the assessment proved too heavy a drain upon the members, the Committee Special the gress, position that the Directors of the the the ^in directors would have the right to adjust the basis of assess¬ Representatives took the position that the rate should Corporation's The House of ment. fixed be at and be mandatory, and when the of 1% % bill went to the assist in assuring business stability. If this question can be settled and our taxes standard¬ ized in form, changes then would not take the form of new taxes, with their resultant unsettling economic effects, but revenue requirements would be adjusted by raising or lowering the rate. I realize that this may be difficult of accomplishment; nevertheless, I think the question of taxation, which in the past few years has taken between 25% and 30% of the income dollar of each citizen, is worthy of the most serious consideration and study, to see if satisfactory readjust¬ ments cannot be made. It is my understanding that some thought has been given to this problem, and I feel it is important for our consideration because of the taxes burdening the individual and corporate customers of banks, for inequitable, uncertain and complicated taxes imposed upon the public are bound to react unfavorably upon the business of banking. With a total public debt, Federal, State and local, of approximately 58 billion dollars, it is obvious that the tax burden for some years to come must be considerable. I therefore urge that you lend a helping hand in 1/12 of 1% was agreed upon as a compro¬ mise, with no latitude being given the directors of the Corporation in levying the amount of the assessment. We have all observed the successful operation of the Corporation as reconsideration of this vitally important question. future of American banking. During the year, address Leo T. Crowley, Chairman of the FDIC, made the following statement: levied be to the support stimulating interest in few words A as a the to have I through the country governments would respective bankers with made from of conventions able State nationally-known leaders in various types of banking, I have addressed to been Conferences on Banking Service and the annual Associations, and from replies to inquiries I have to secure a All of as to which constituted a large percentage of our earning assets at the time of the inauguration of the Federal Reserve System, and immediately thereafter, have shrunk to the point where they can be considered no longer the major source of bank earnings. This decrease in commercial borrowing is not directly attributable to the depression, although, of course, such com¬ mercial borrowings as did exist were lessened by the ravages of the depression. In judgment, for the present at least, my relied which were commercial loans cannot be that the position of relief in the amount law to provide the directors of the Corporation with latitude. It would seem that a step toward making this possible would be for us to give full cooperation to the supervisory authorities in our relations with them regarding the con¬ assessment, dition of not need this banking change in the method and capital position to the point where they did service. nated of of the been has are some the will increase, resultant economic of commercial credit. But, as earnings a not be of the Federal balancing rates created by budget for earning assets deficit financing and, there will be a restoration of the volume present at for the least, this does not seem feel, it might be brought about by the tax some which, however, introduces other factors requir/ for an extended period of years In order to meet The Federal Deposit Insurance Corporation Is anxious that consideration be given to an adjustment of the assessment, but It Is not willing to do so until bank management and supervision have clearly demonstrated that the statement This look to than other to fields commercial true to employ where loans, soundness of the borrower, in of credit, 6uch over making loans of this kind reasonable period of years, and other credit and home financing. However, a instalment as loanable funds, such as loans other the credit will be based upon the the assets Securing the loan and the borrower's ability to amortize the loan types our every banker must take into consideration the type and character of his deposits and see if the volume and terms of the credit to be extended ing what I would I think we applications able term should are should the best in are an realize public interest, always maintain¬ adequate degree of liquidity. that our customers are not bankers, and when made for loans which at first do not appear to be bank¬ the proposition to see if it cannot be placed in bankable form. If the loan can be made bankable, we will acquire a good earning asset, and if it cannot be made bankable, then, in .the interest of good public relations, I think we should take pains to clearly and frankly explain the reasons why the request cannot be granted. Looking at our immediate future, attention must be directed also to we increase the believe great examination the | in carefully the care of the analyze investment be must records portfolio exercised of these in of the banks of the the purchase of institutions wjiich Nation. securities. failed I An to survive depression clearly indicates the necessity for carefully analyzing the character of securities prior to and clearly indicates a Crowley by Mr. The answer rests sympathetic under¬ ) which, if adopted, I believe would be have in mind another suggestion I sound basis. authorities and with the bankers themselves." standing of this problem. helpful in the operation of the FDIC and the maintenance most of a sound That is, the appointment of an Advisory Board con¬ sisting of well-trained bankers, who would be selected with due regard for geographical representation, and rotated annually or bi-annually, which could do much to assist the Corporation and the insured members, who have such a vital interest in its successful operation. These men should banking structure. without serve receiving compensation, only reimbursement for such ex¬ they incur incident to the discharge of their duties. will recall that in his address before our annual convention as You New the creation of such a in Crowley gave expression to the desira¬ Mr. November, last Orleans, board. With deposit insurance in exist¬ all concerned that there be the I believe it is to the best interest of ence, closest We been cooperation between the bankers of this country and the FDIC. have all learned much in the trying years through which we have . There is now greater knowledge passing. before among bankers than ever regarding economic conditions and the influences which occasioned in the past Furthermore, governmental statistics and informa¬ available which give us a better view¬ and which were not at our disposal in the past. The capital position of the banks of the country has been materially strengthened, and I view with optimism and confidence the ability of the banks of the country to make healthy and sound progress, for chartered banking is as vital today to the economic life of the Nation and as able to service the needs of our people as ever in the history of tion following purchase. There is no respecting banking now are point of general banking conditions country. President The to me that at least for the time being we will have seems has been put on a permanently banking system our ing careful consideration in the extension of credit. Therefore, it promptly of difficulties confidence, business funds will unless, occur with that of conditions improve, undistributed large inven¬ borrowing. feel return surplus as likely to who and distribution which has elimi¬ formerly existed for carrying which need requiring commercial There and complete a transportation manufacture, much tories there Also, rapidity on brought about where many corpo¬ at seasonal periods built up was borrowers policy bank supervision If we should be required •'It would be a serious indictment of bility of situation a the the bank losses of the future. which commercial to than allowing them to accumulate. to collect 40 million dollars annually for were adhering by regard it is interesting to observe that in a recent In this rations securities, and institutions, our charging off all losses currently rather market their it would seem Corporation would justify the granting of some which would necessitate a change of the penses earning asset the chief as and trend Nevertheless, depression. of period of in our portfolios, for due to con¬ ditions following the 1923 deflation, when huge inventory losses were sustained, coupled with the activity of investment houses and the strong upon Since the Corporation was a period where values of assets the capital position of the banks licensed to reopen has been strengthened, so that to date we a true basis of experience upon which to judge its needs in a have gone through we upward an last July. published its report course, on not have do of earnings and the shrinkage recognize that true commercial loans, We all loans. commercial in of been have with the supervisory the business concerned with the question are us good cross-section of banking thought of banking. very what the future holds for by created, rate of mandatory a disclosed all parts of the at the Regional contacts conferees Bankers American the of Association is extended the invitations to address many public gatherings.. During the past year I have felt it was my distinct duty not only to accept invita¬ tions to address banking groups but business groups as well. I have courtesy of companies broadcasting radio afforded through the courtesy of the present our objectives to the public, myself of opportunities availed also to desire to render every helpful service, and in to clear up any misunderstanding of banking which may have been created in the minds of the people by those who have preached fallacies regarding banking. acquainting them with our by public utterances I have sought all I have also tried In these addresses their in ment efforts to prevent a to assist the departments of govern¬ return the overchartering of mania proved so disastrous to our banking system in the past, by showing these audiences the fallacy of the belief that more banks create greater which prosperity in this served and conditions while that country, to must have an adequate number of banks In communities already adequately return of the same many failures. I have pointed out to these we charter banks banking facilities would only result in a with which caused so that any hanking institution, it it is to properly serve the people, be strong, a id that it can only remain sound when its earnings are groups must I adequate. which fact have that have been banks also made do not endeavored that banks to coin coin money but expose the money, fallacy of statements to the calling attention that It is coined by the Federal BACKERS' CONVENTION. 28 Government tion; that by virtue of that neither while with do is true it transactions between a when in faith assume future risks itself to nor grant which men in but of credit, field the be repaid to are credit originates in business and not in banks. before these groups, and in the wider audience provided In appearances have been able to bring about a by the medium of the radio, I believe I better In understanding between bankers and the public. the formulation of am sure gentlemen are to my express their time, which also preparation the and information us subjects of specific banking interest, such and appreciative trust two gentlemen, respective views I who subjects these on feel it which and relations, is approach the questions of investments as of the in here coming courtesy that I I express to problems. the public and all must for proposals character of our recognize that unsound introduced in the various Legislatures understanding of the true functions of banks, and that in their activilegislators I ents. tion that urge to the normally correct a create will it condition some desires and it sections of the wjder understanding J&nks of the views reflect people^of the various create tions great extent due to a lack of knowledge of constitu- their recognize that where there is a demand for legisla- we or usually reflects the opinion of Therefore, country. if we much to are not in the public interest. allay for demands changes in the or By Clabence Francis, President audience great honor to be invited out here to speak before a important as this—before as men influential as And by "influential" I am thinking at the moment not voice in the market place. your American confidence do Rather, I have in mind as amendments such opposing doing constructive bankers that should we if the public and partisan a duty to the our and we not well, as in Association we enacted, take ever fail to pro- If constructive are legislation bound are Bankers of will win as serve. we the public interest upon we our such as be which the of believe not do we interest banking i I well is #which it which sessions prior call to which cannot present shareholders whom position the bound to will public gift which The greatest opportunity for useful service. that me by opportunity Committee Federal on endeavored have have placed in the to you, my betterment of con- proposals new session Acts adopted of in recent reconsideration, by man serve his some associates years you of the is have given you Chairman as Vice-President, as and last November me and conscientiously banking. of In in of the finally as desire deep my the Orleans, trust you contribu- some extend to appreciation and for the opportunity me New fulfill closing, ,1 banking world, honor you have bestowed upon to this next hope I have been able to make the in to to me elected you and I associates the In At the close of this convention I retire from faithfully to me, in During the last five Legislation, office to which for up given selecting President of the Association. the high of emergency of bankers operation, be can The constructive approach our introduced come which will vitally affect financial high depression. the be number a expiring are the the continue future will bring. to the fact that many attention are to way to must we problems change its on enjoyed recognize that desire legislative for I In also must conduct our effects American best the America must me Hero I consider it '"the of in case tion can the part of the public of the true func- on do banking structure which carefully serve. we the upon and ties membership I if for Congress, and in addition depends We are Association, an political position, our is should realize banking interests but upon As detrimental nection their in Federal Congress to a simply the the in present opinion upon the manner in my with relations think much proposals for banking legislation we that and one in dealing with the and the should we the confidence afr the people of the communities us the of authorities outstanding as them, to our two these ideas timely importance. handle for to recognized of legislative change, Very am are appropriate should we I assigned topics give of to the addresses of great value. of glance at the program that there are included a feel opposed. strongly Association fession is a dignified of of interest and for their willingness them from note the benefit us messages in to I when it makes definite constructive proposals, but as show appreciation to available make work, just as truly be Bankers should give to experience should it which has been to promote a better and deep energy will You will leaders leaders find their think American offer recommeiyaations for their views, value. These in their respective fields of business, and I desire will you made are when offering such opposition for understanding between banking and business, and, therefore, I have invited I I the cannot to carry out another of my objectives, and then ciples, measures, for this convention I have endeavored the program nationally-known business proposals experience and practical knowledge to help to so shape it. On the other hand, if it is the type of legislation which would change the character and form of our government and is contrary to fundamental American prin- obligations transactions out carry such I have stated that are willing to or at some time, that through their services to business, chartered banks enable citizens our on into where analyze them and investigate the underlying causes for their introduction in an endeavor to discover their effects upon banking and the public interest if enacted into law. If an analysis of the proposals indicates the legislation can be made workable and constructive, we should use our currency extend consumer, enter However, create credit, explaining credit, credit is initiated confidence between buyer and seller or and that the banker in extending credit issue secondary part in the creation of credit. the future exists in the business world, and the Constitu- under granted Congress power predicated producer and only plays the banks that banks to the for have given you serve. Villain General Foods Corp., New York, N. Y. an you are. so much about your influence for man's mouth for water tempting foods, and when you to~it down come about the only difference between your business and mine is that most people believe they have to sing for their breakfast, thank goodness! But still as for money, there is a belief that thai stuff ought to be distributed with the good of the community, the example which you can set—and the rest the compliments of the of of garden seeds. expect you to set it!—in straight, hard but human thinking and in us playing the That is the in a way that is both sportsmanlike and constructive. game It is enough to make big order! a banking business, and Sometimes once speaker likes to hold his message—and perhaps his audience a —for the end of his talk. the best thing say, and then I is Well, I believe that if And to say it. going to try to am hesitate about entering any man in, it is certain to test the stuff he is made of! prove so 1 am room have something to going to say to it—that ership of the United States is in this you you right now— important share of the lead¬ an today—the economic and moral Congressmen, like the I will stick to the facts. cause, as So this summer, while you riding or your indebted am use was a me nights and Sundays and that it we the habit of we are the general problem of product well. And further, that I convinced, from what I know now, that am of you banking chaps are not a lot taking the place in the front of the picture where If I can selves in do leap among that each so full stature, if I your that will today than to hold no more man you sincerely and heartily up a you you see your¬ only strike the warm, human spark can from elbow to elbow, from shoulder to shoulder, will become aware of his neighbor as if for the first time, and will suddenly say to himself: can get you to do something like that, I will feel that I you, and in with you am to generous today. measure, Yes, I am I went into pretty much Lord, what do they want what mere are a termed message dither. a for?" gentlemen, way asked I said to I My temptation was to me we of the food business ramifications talK about the wide scope and the ramifications a discounts? Or should money—the I cinch, for I assure you we have the advances nold them spellbound of the Reserve banks, by setting them straight gold standard, the commodity dollar, international or, cur¬ perhaps, somebody said, in this tolerant California setting, the Florida Ship Canal dollar might win a sym¬ After there ear. much new cogitation, I said: "No, by golly! That is out. about boloney that I can tell to a banker? ing what should be in the cards." rearrangement our of our anyone to say most of our thinking is prejudices. And so What is In fact," I said to with finality anything regard¬ permanent monetary policy? You know, No, that just isn't oftentimes merely I decided to stick to what through, am gentlemen, perhaps more important, are very much worth while. you will know more yourselves yesterday;—and, about the tremendous job that lies ahead more Briefly, we have made two nationwide in the cornfields and in the trying to learn how to make B. A. bankers,at the crossroads metropolis—about your problems and your customers. Second, we went to 50,000 average citizens—a scientifically fair sampling —In all walks of life, on Park Avenue poor, and "back of the tracks," rich and workers, housewives and storekeepers, in all parts of the country, to learn what John Citizen and Mrs. The done: mine. answers are not I interviewed those among had a newspaper of some you were helped by the good friends that I have in the banking world. The re¬ bankers—an astonishingly outspoken response, straight from shoulder, it eral public. reporter would have The questions in the survey news. members of the American Bankers Association advice of sponse Citizen think about you. I did what who too—guided was, Let us our countrywide inquiry among the look at the facts. First, what have gen¬ you bankers been telling me? A business his bankers. than the goodwill a lot bronze may Banker Survey write off "goodwill" at SI. The chances manufacturing as more man as you can Association members reveals! a on the question of is a steelfand a friendly attitude tragedy, an economic tragedy friendly attitude toward the banks, the you Is you say how manyl Only 58 bankers out of every 100 believe that the public has nearly half of more banker? word of you bankers yourselves the Ameri¬ impairs the national wealth to the tune of—well, million dollars. a I think it is worth sculptured marble, fireproof toward the banks—and I say that this that goodwill at about pack into a bank structure. public is far from unanimous can how to the manufacturer? than all the magnificent grillwork that Now, properties. important to him But he is only kidding he values his cuptomers' are I a We obtained, first, the surveys. views of the banking world—of 7,400 A. a have had to learn in the food industry—the human equation, the X quality which is mankind. I have spent a lifetime some And I tnink that I Our survey shows that, on the myself, "how is it possible for hard and about Bank deposits, bank liquidation, the industrial stabilization, the boloney dollar; pathetic same in the dark about the facts in inquiries, I think, The credit, We used the in the food business have gotten into aole to bring to you facts, not theories; an up-to-the-minute Candid aplenty. Well, what should I talk about? availability of bank devoted before the bankers. It would be my It kept them hustling and about what the folk outside think of you than you did myself: I could not imagine more s be¬ one. Camera picture of yourselves, not a pretty studio pose. repaying endearing customers—I couldn't imagine wnat of constructive, useful and original import I could bring to an our of the food industry. rency of me out there "prune peddler"—on, yes: that is what by assemblage of tne Nation on guest; but, your going to confess that when Mr. Fleming in his courteous speak here, am for the privilege of appearing here too, proud to be "Good than for American banking. "Why! I am not alone! I have got mates on both sides of me—good, trustworthy fellows, too. And we are sharing the dangers and the tri¬ umphs: so let's get together in a brotherly way; let's take our rightful place in the sun!—and together we will go places." If I am to you, use ways the merchandising of that product. or The results of these two I belong. mirror and let turning to whenever tough job. Labor Day. even over uncompromising research which as more of this convention, and leadership which should set the tone not only of American business but of public in you were out there in your palatial yachts, I stayed benind to direct two difficult and helpers convinced vo chaps polo ponies, unique surveys, especially for the soon used to frank packets I wanted very much to be of industrialist, I an way they survey of American Bankers Think of that, gentlemen. In other words, bankers are in doubt about the goodwill of your customers and potential customers. There is danger In such a situation. And 11% 29 GENERAL SESSION. This Now let public says later on. us get at the bankers' reasons for A bank president in the wasteful hostility or indifference. this costly, this corn was laconic. Why? belt said his community was "just indifferent." He "Past wrote: in a His answer Western Middle Another "too much propaganda adverse on Another wrote: "Some people who lost money in closed banks to banks." friendly." Here is experience." antipathy bank president blamed the are not We will see of the bankers themselves, mind you. the word on what the town of more than proportion of his sales which friendly was "indifferent." as banks. of management He didn't bother to check the 25,000 population. area lumped the customers bank in the Mississippi Valley a Bank or even should executives He just unfriendly. "Incompetent He said, Why? required be to pass A banker in elements." a town of under He said: "The bankers were friendly. who had to called all kinds of names by those A New said, England banker said the public I wonder if it is the whole trutH* but I The reason, not friendly. was Well, that is an easy "out," "Dislike of people you owe." was: just wondering if the boyB am with the unfriendly customers aren't trying to alibi their own to adjust themselves to Isn't there . changing day and a here on the Pacific reluctance of a us Four out of five bank¬ have taken away business they would like to have. said the bankers are increasing their personal loan ers a year ago. A third of you bankers reported that the public Now look at this one. is reading your advertising more than in the past; only 4% said "less." Excuse me, gentlemen, but how obtainable from your advertising years? they do before that? counters? Why, and going out and making friends only in the past two That is perfectly astonishing to isolationist an behind attitude the hardboiled survey of the problem. a Survey tabulations, such as the statistics on the banks in obtaining new business, in counseling local As I said, we have many other activities of American outlook,* improving of banks and the participations of appearance manufacturers their run our friendship. But J me, I am sorry to say, on truck salesmen, our made all drivers, forces me to skip over to the larger cross- This public inquiry was sary; less and the company's products to their For instance, we asked last-minute trends. public: "Do you think it is as necessary to save for your old It significant question, as you was a Forty-four and six-tenths per cent §aid it was as neces¬ doubt realize. no everlastingly to sell the company Let UPdiginto it. it was in your father's day?" age as I think it offers some It is exciting news. country. We wanted trends—popular, executives, stenographers, dietitians, demonstrators, and factory employees friends. the over valuable suggestions. the American legs off trying to corral the customers We depend lofficers in community tasks. marble Wait for business to walk into the bank ? we win Take What did food manufacturer! a that some machinery; and one good way would be section survey conducted among your customers. Bank officers seems to me might well set about discovering the maximum "pay load" of you fellows to make It don't want guesses from bankers. men It is interesting, if We do you know that? the crowd taking things for granted? But isn't someone in business business for greater About half said they are making more real estate mortgage loans earnings. business, data on the bankers' ideas of harmful legislation, the banking Because the officers and employees making friends and regaining the confidence of the people, and have succeeded very well." 'Why? in the past two years have gone out with the intent of What? 27% said Is instalment buying a good plan? On the question: The Public thusiastic view of the public's attitude, when he wrote: examine our survey. We find third said it "Yes"; 33% said "No," and 34% said "okeh" with limitations and control. Almost one banker in four said the small personal finance companies small town banker out Coast, where, incidentally, the survey showed an en¬ "Yes, the public is friendly. Let have charged? some as changing market. a clue to the solution In the reply a 1929, a that more than half of the bankers believe it did and about a true. find a'goat.*" he in 25,000 blamed "preaching l)y the radical Another banker said the public's attitude was not legislation has banker in a Middle Western city of over 25,000 population said: "I believe the FDIO weakens good banks to keep poor ones alive." Well, what about instalment buying? Did it help wreck the country But given the public more confidence in the banks. today than examinations." banks will make for fewer but much sounder ones." A banker new Eastern city of under 25,000 population said that the an didn't. Well, that is possible. forthright fellow, the head of a in banker said he believed that "the restrictions on the New England forming of public is "just indifferent." that the A A fourth of you feel of the bankers tell me that the public is not friendly. 47.3% said it and only about 5% of the public said it was horse-and-boggy days. Appar¬ was more, to save today than in the necessary It has gotten so that even the stockholders are now eager to boost ently the public isn't intending to rest back on the oars and trust to social the sales record—they volunteer as the advance line of attack when a new security legislation to provide entirely the green pastures of one's old age. product is put The response Let on the market. get on with the survey; then perhaps we can let the tabulations us preach their own I wonder, by the way, Seven out of ten bankers believe that the public knows that failed banks result from bad assets. clearly indicates that the American public intends to keep the banks and insurance companies busy morals. A third of the bankers said the public charges them deals the banks? at is then go to work to get more the depositor, and 15% said the public thinks the borrower. a sprt of scattershot manner. were too a your case any give me to Many replies you some were of these results qualified. However, I have with me wish to have sets of copies, and I can prom¬ detailed and final report will be available shortly. more Others the pre¬ business and more profitable business out of wanted to know if some were scared to walk into your handsome replies postmarked from that rocky refuge out there in that no most beautiful of bays. public this question: "Are you treated just as friendly by We asked the your into eight geographical sections, separated so as to show the differences of fourth of the public said "No," I have seen have been very or below and 25,000 or over. interesting to Those which Darned if I know why! Our nationwide survey reveals that about a third of the bankers believe their customers understand to seem what bank really is. a Almost an¬ tered Maybe the bankers answered that people have only a partial ing back on your customers. 'Problems of banking—I am only some standing here—as a understanding. nothing about the internal borrower of banks, which may give we old campaigner in the fields of advertising and an merchandising I cannot refrain from offering the remark that misunder¬ standing breeds fear and hate, and that, contrariwise, to stimulate loyalty and confidence, is to hold a one of the immediate jobs of the banking world apparently big housewarming and invite Mr. and Mrs. John Citizen into the bank to see, in simply understood demonstrations, how and why the wheels go 'round. Of course, we food manufacturers since the turn of the century have done Just that—and profitably. We have made operations worth watching, so thousands to foods. see our the scientific conversion of raw over come by the materials into prepared We have stimulated this public curiosity by sampling on a tremen¬ dous scale, but of course I won't go so far as to recommend sampling as a solution of your problems. Another illustration banking is the item in that their own our public misunderstanding which hamstrings revealing that a fourth of the bankers feel survey customers do not understand service charges on unprofitable accounts. their customers have only a why it is necessary to make And another 15% believe that partial understanding of this matter. But there is hope here, because banks reported that they are holding staff meet¬ ings to help the employees acquaint customers with the bank's problems and policies. Certainly exert every a bank—that essential of modern economic existence—should possible bit of energy and strategy to win over its trading area, not only to increase the business of the bank but to make quite sure than the banking fraternity court when As you can illogical or as a whole will have a thumping crowd of friends in crackpot legislation is offered for the voters' approval. understand, there is entirely politics in no my I think that you will agree with us business men that no talk today; and politician nor po¬ litical party has any monopoly on crackpottery as a high art. 1 Here is more from the survey: Many bankers reported that the insuring of deposits has made their depositors feel secure. said: "The A banker in the South banks, instead of the Government, should manage the insurance fund and weed out the useless banks." security of bank depositors and stockholders generally; legislation had lessened the security. wnile 18% said While 53% of the bankers said such legislation had assisted the banks in renderihg the maximum service to their communities, 27%, or more than a hindered the rendering of maximum service. fourth, said these laws have Who is right? I have never encoun¬ been hold¬ Surely, it can't be an inferiority complex? surprised if it was, what with all the lambasting you take these past few years. 76% favorable answers to that question. this statement very I frankly surprised to find was But, gentlemen, I want to make plain: that if we thought that 24% of our customers unfavorable, we would be sick, and I can't help wondering whether were would think us a good risk if you knew that 24% of our customers you were unfavorable to us. Let Wait! ^ _ get another slant on the public's opinion of you. us Inci¬ the questioning required no signatures,whence the replies were dentally, candid and outspoken. We asked: "In your a opinion, are banks in your locality doing their part This was, you help business and employment?" to job you see, a test of how good Well, only have done of selling yourselves to your community. 43% of the people said the banks are pulling their weight, and 57% said Bight or It is not my It is a general opinion. "No, the banks are not doing their share in the job of recovery." that is the public's belief as it existed up to 13 days ago. belief; I doubt if it is the belief of many business men. And would like to ask: Please, I There have been made theories and I myself have what are going to do about it? you advanced to light up the way to prospesity, insisted, perhaps too emphatically, that a modernization, replacement and rebuilding of America was the surest of cure-alls; think we are solid footing with the public—and hon¬ fellows, your friends can't do it for you. estly, but I all going to realize that we won't really pick up momentum until the banks get on a far more But they can and will gladly help you. Now we come without regard to a question that I toss on the table for what it is worth, for political significance. I might explain that what we wanted to do here was to measure the heroic proportions of the the eyes Is he so Once the banker of the man on the street. today? Let was the financier in tycal big shot. us see. We asked the public: "Is there any man in public life with whose on money matters you said "Yes." And who agree?" was views More than 6 out of 10 men and women he? At the risk of stirring some partisan emotions almost on the eve of the election, I might begin by revealing from the nationwide tabulations that the bankers didn't fare The But for the Nation, 67% of the bankers surveyed said that the banking and monetary legislation enacted since the crisis has increased the long-run such have had to wrong, of the A. convention. The suspicion dawns on me that you bankers have And I wouldn't be factories immaculate, the that tourists the world ought to invite the public to come you warmly human and companionable crowd in my life than I more a have here. or meaning that three-fourths of the public, in and meet you fellows at an A. B. other third said the customers do not understand, and the other third of While I confess freely that I know little And about a by the stores where you regularly shop?" as 76.2% to be exact, said that they were just as favorable. or me. bank At any rate, we public enemies numbered from 1 to 100. and when they are available and you want them, they will be broken down opinion between those in 25,000 submitting this question to any of Of course, we refrained from eminent received And if That clientele. edifices. our adults in all walks of life Now, all you have to do is to get your share of it and hopeful figure. We lengthy to report in this talk. liminary tabulations in ise that banker's first duty is to a I Understand, please, that time forces in a banker's first duty is to long time yet. used the banks at the present time. revealed that 87.9% said they munity. a a survey among our with being too strict in making loans and in not properly serving their com¬ More than half said the public thinks for if you know what percentage of your community Well, top four in. the vote—just Roosevelt, Father in that order. Coughlin, to end the Senator Glass Trailing the leaders were an so well. suspense—were President Governor Landon—and the following in this order: Herbert Hoover, Henry Ford, Congressman Lemke, Dr. Townsend, Senator Borah, Norman Thomas and Ogden Mills. Interpret that as you will, gentlemen. untouched photograph of American miles of this country But remember, after all. It is an public opinion snapped across 3,000 BANKERS' CONVENTION. We of < When received other nominations, but these were the chief ones. course we stop to realize the contributions which banking has made to help build this country to greatness in a brief 150 years, when we consider the banker's devotion to average It is, ously In this worded. ship. poll. banker no Personally, I and the Ration's interests, bankers stood out conspicu¬ or believe the For certainly we need your voice. question was improperly We need the public forum. on Well, let hear from you. us You fellows have proved you can take I here and My time is getting short and I will have to hurry, but I wanted to let in a little ■ light more the public mind on We asked the public: "About what year do you tbink America will reach We hoped thus to get an insight into John Citizen's private plans for investments and his expectations for good times, course means boom in buying. a This boom—if you want to call people between and 1940. now it that—is expected by at least half of the A quarter of the people expect a view the picture through the other end of the us We asked the public this question, too: "Do you think the United States will have another depression?" responding said, yes, said: "When?" 17% replied that they could dolorous date. they tbink we will have another depression. hazard not make about as much headway as a this time, peatedly my come buggy-wnip salesman at while I have been exploring these hard to see how you auto show. an with surveys mind returns to the experiences much difference between your We sell money. the food industry re¬ whale of a and more a ^livable for our terrific competition aided a thinning margin of profit. an ever ...Go back two score Consequently, boxes, we have had good measure. always with the customer in mind. years; thumb back few a barrels and bins, dusty, If I have sounded The foods lying loose in unappetizing, But making. We vinced. manhandled—and I mean The atmosphere wasn't conducive to courtesy or cooperation. packaged food manufacturers. denly housewives They offered their were merchandise of constant weight convenient to Little use. I will tell changed choice And what have grown and wonder the in part the was "cracker-barrel" which ladies was said, Sud¬ stuff, or both clean and "Give And for the quickly. groceryman, the boon, too. containers He could wait on a He eliminated his big losses from spoilage, He overweight. packaged foods—in a could show instead of order-fillers. his clerks how become to assuring customer breakage and merchandisers The food packagers prospered; and Even during the appetizing, easier to as they will be they stuck religiously to their advertising. lesson. To some it was hard lesson! a was tremendous a this: When you claim merit for your product, Heaven help you if you do not pack it full of not spasmodically, not 75 you have built or merit, 90% of the time, but all of the time! up at great cost a Once reputation for quality, that quality must find its way into every one of your packages every time, every day,year In and year out. Food manufacturers have learned that the public will desert you overnight if you try to take a short cut—if you become slipshod in either your manu¬ facturing methods And or in your the public thereby advertising claims. quality and the price will be the the main Quality standards ^road. grocery store same in the metropolis as years so over¬ almost everything in the will be packaged and improved. The other ways and quality higher, economies to effect price reductions, means new and better products, new designs for packages, new uses, new conveniences for noses so close to over belt. partly that some of you have good unless you shift the lever and throw It into gear. started going. When poeple—customers—began manufacturers cleaned house and soon were factory. inspecting the plants, vying with one another Ahd, inspired by public praise, management and workers took price in themselves and in their jobs. We This is largely your task ' • new The record has been long so and better of one co¬ human beings operate banks there as mistakes, to almost of the heart. I perfect score, a not am I still believe that 95% of all of have been attempting to white¬ regardless of our sta¬ us, day author asked me if I knew the difference between an a villain. a a villain or a The hero," he said, "is actuated by motives of unselfish¬ Examine by personal motives. book, any The only difference between the hero and the villain is what thinks each fellow is aiming at." In cold dollars and cents, wherein lie As hero, or villain, in the public's consciousness? It vitally tion does not concern you alone. every your But the ques¬ concerns every business man, investor, every property owner, every responsible citizen in the land— all dependent upon you. we are But even well-meaning public does not understand a And that is costly to illustrate that. cational job to do. in third partner In this accomplishment. as a They say we have crossed our last frontier. us not on our stop pioneering. We that is not true. say unprecedented, just We, Pshaw! are suffering from making enough products to fill the need. Who dares say industries and as our educating the We cannot rest Let I watch America's they are our as under-production. Who right here in our own land people are eating they might ? living as on. Overproduction? are not been has progress well edu¬ an And if anybody thinks that the social started in this country. industrial say that as Our business. And the Government should We must have the courage to go ahead. oars. your Banks have you. It calls for self-enlightenment So has industry got to do this job. public. come Gentlemen, isn't that true? to home, what do you want the spectators to think bankers are aiming at? profits? We And the movie, any Broad¬ any play, take the plays of Shakespeare apart, and always you will find And coming closer and char¬ can take any It is merely a matter of he is doing something for others, he is saving someone from disaster. public always cheers the hero. for "You hero. The villain is self-interested, he is actuated as among you much dares well as or as adequately equipped for modern scientists and bankers are capable of pro¬ viding? Millions of houses, stores and factories stand in the way of progress. a menace to are antiquated, worn out, ready They are too wastefully old and Inefficient; they only for the wreckers. Battered automobiles throng the highways, Five million farm houses need electrification. life and limb. They need air-conditioning, mechanical household devices, modern ings. recreational and cultural facilities—all the blessings which our machine age is so well designed to provide. It is right here at home, working Where, gentlemen, is our frontier? and scheming to men provide more and more of the great masses of our country¬ with the facilities for enjoying a rich, full life, a useful and stimulating There is trialists know nation can we a goal worth while. that And work for all here—for only in a widely employed, we indus¬ well paid and contented hope to find the customers required in our age of mass produc¬ tion and distribution. So common sense, past experience, calls out to us: worn machinery! Make our own prosperity. portunity. It is yours. Yes, your Rebuild America! That is our op¬ opportunity is to win the people's goodwill by financing the big undertakings to the mutual profit of all cerned. What a con¬ vista lies ahead of you! For who dares say that the that its functions from banking business has reached its full growth, now on should be routine without imagination, sta¬ bilizing without self-discipline, constructive without a strong undercurrent of See how It motivated the packaged food folk, once It to see who could have the most attractive and and make him either ness, Psychology, a silk-hat It is the mighty power up there on the whirling But It is no Human nature! the answer traditional duties that your gaze could not magic word "Psychology"? word for human nature. leather Is the your important By your financing you have aided Replace the I wonder, is there another clue here to the so'ution of the problems con¬ focus sharply on the a most young nation. a take over the job and seek improve¬ "They are one and the same man," he said. acter selling the industry and its Importance and merit to the American public. kept your we must This is "And what is it?" I asked. life. the home cook, better service rendered the retailer, and, above all, fronting the banking world ? have played rendered to industries by financing of the head—not hero and in the village off And this trend toward the packaged product is Today the food people think, dream, talk improvements, to boost the were The public now buys Everyone knows that the freshness, the whelming that I predict that in the next ten The have done for the food indus¬ People need new clothes, new shoes, new hats, and shirts, and silk stock¬ has been the gainer. raised; prices, due to stiff competition, went down. packaged foods with confidence. am con¬ tion in life, are honest and mean to do the right thing. their researching, and They had learned And it Of that I a our I am depression, when the banks have been criticized, the But these more. mistakes pros¬ serve. up Now There have been errors, smoke from now more so they operations and inventions has been great. foods nutritious, of were right track. economic and financial wisdom What the banks By doing extent. like Topsy. have only more your swift progress it has been. a pered, they set aside money—millions of dollars—for research laboratories, for experimental kitchens, to explore the secrets of Mother Nature, to make And during the past several years they kept problems, that is no the on employment over a long period of years. surveys handling and display—were more are The trend is right. Certainly, without service which you have the me packages!" easy of the food business We have seen your worth. ours. you the whole picture. of and quality, It you. we role in the marvelous progress of our country. the spectator What brought about the change? troubles, no try they have done for other industries, notably the durable goods industries the merchandise displayed. as have had we record is very clear on that. this is true. crude if planning for the future. are way as a Food is essential, but the proper handling of the people's money likewise manhandled—and too often, in the less reliable stores, you didn't know just about as speaking of trends, not perfection. goods. was What lot of good bankers a We have had plenty of troubles, and many of them whether you were buying the dealer's thumb or a full weight pound of bulk And the service I will be accused of trying to tempt point of view. for more Remember the old grocery store of that day? little bit better. a You must have begun to think the food industry is wash anybody. spurred by we are of pride in accomplishment, the more likely the effort, sense year-in and year-out effort to do the job just mistake. and abetted by the millions of housewife shoppers daily thronging the 400,000 retail outlets and demanding more and more service, higher quality, forcing whole box. a to remodel their movie palaces and turn them into food stores. have had to learn, perhaps because you are more isoltated, perhaps because and good health of their competitors, spoil can fact, too, tnat the larger the company the more likely a pretty picture. bank? a functioning at are us lot a If you will allow me to say so, these surveys make it patent that the banks to learn to do business on the operation of which the banking fraternity may well be proud. grocery store a countrymen than it would be without us. we likely the more the of—thQ businses and mine. When both of prunes. top-notch efficiency, we make life haven't learned what investments, and second, the realization depended bad tomato one ment, send Topsy to a sensible finishing scnool. I you, might profit from them; and After all, what difference is there between You sell Generally it is often so and giving employment to millions in many fields—and I'm blessed can see their livelihoods and to an even greater oldest and largest of all our industries, taking a third of the national in¬ if I realization of their responsibilities to those who had entrusted a fact that a the best fight was and counsel, the food industry could not have shown such progress. that they stretch your credulity as well, and get you so snarled up that you All for it is fight is most essential. Sometimes I they have been stretched end-to-end around the equator have been trying -*4 clean a So we 1940 and 1950. Well, thank gracious we are through with the statistics. think And even a to the a guess as In fact, 4 out of every 10 saw It coming somewhere in the decade between first, was, them with And 9 out of 10 people The two favorite years for the next depression were fixed at 1945 and 1950. meanja the question: "Does it on employees, stocknolders and customers?" our Probably what made them decide that own Let moment. on a glasses. to fair deal to competitors, too. prosperity peak to hit us a after 1940 and before 1945. Hold deal garden of roses. peak will arrive by 1938, and 12 out of every 100 expect opera hours, depression, we find the a does the management realize its responsibility to thousands of others, the another peak of prosperity?" which of their Sunday manners in business on during the strain and confusion of even profits, and instead basing jfcheir policies fair find it today and as it affects as we business and mine. your find them puting we that their own welfare call for volunteers! now to sound leader¬ your This is not the hour to shrink back from the spotlight, or the brick¬ bats thrown it. his institution I think, lamentable that So until, established companies rejecting the temptations of the chiseler's shortcut social We are consciousness? egotistical enough to think we will get along on any set of rules But the going will be easier with your help, your inspira¬ they will write. tion—moral and spiritual, as much Men, there is a big job ahead. as economic. No one of us can do it alone. Let us all join hands—and I Include imperatively our Government, regardless of the 31 GENERAL SESSION. ' / of the country's potentials for shared progress. on Let make it clear that, in a whirlwind start, us our most world from any you. in the have merely been stopped for a few Conditions Observed abroad, by as is scarcely long enough to send countries there rushing. are However, if of inflation pursued by the present Government will of necessity require adjustment. The most drastic step thus far taken by the Blum regime is the virtual nationalization and complete reorganization of the Bank of France, and the installation of a new Governor of the Bank, Emile Sosthene Labeyrie. which the various forearmed with a real eco- one is nomic interest in the life of these nations and takes time to make contacts with as many different kinds of people, from financial and economic lead- down to hitch-hikers, as I did, as I traveled about, ers and if one asks as to form some very distinct impressions have farreaching consequences the world over. that is that America cannot stand problems there and are likely to Of one thing I am sure, wholly aside from these world might wish. as some of us Perhaps there could have been my as no better time and place for me to collect thoughs and try to review the kaleidoscopic impressions of such a trip than a homeward journey aboard the majestic "Hindenburg," as she a still further deficit in the back to the United States in comfort and the calmness of the problem airs above upper which I tumultuous sea. a Foremost among the feelings which I think any American would have, and desire particularly to express with of and studies the social, economic the better satisfied new a emphasis, despite its that the more one and political problems of Europe, is bound to feel with conditions in the United States, one in spite of the many problems which we, too, are facing at as second and equally important thought which result of my a it is There is home. I brought home with me observations and studies of those few weeks abroad, and the importance carefully watching the of our social ideas and ideals which are rapidly new developments of the spreading over the Continent there and the need of our gracefully accepting some of the more moderate evolutionary changes going on at home lest we, too, may face some of the social upheavals which have taken place out and are still taking place through • Europe today. By this I do not infer that there is any real danger of facing such mean to conditions in the United States, because I am confident that our present business organizations have within themselves greater flexibility and adapt- ability to social form progress of representative than have those of Europe, and that our present democracy has within itself ample means for pro- tecting the interests of the masses. I shall refer back to this subject once more, but will first put down my impressions of the several countries in order in which I visited them. as . I arrived and the great "stay-in" and ultimately the day of reckoning will have to How this be faced, the few weeks previous to my visit indicated a slight reversal of this tendency. "Front Populaire" Government was new already badly unbalanced budget. be overcome without! new and radical forms of taxation is see, either through devaluation or some form of artificial control of the country's economic system such as is now practiced^by several of its neighbors, In the meantime, the new Government is testing its credit by the issuance of a domestic loan in small denominations of very short maturity, Treasury bonds in denominations as low as 100 francs are being sold all over the land through banks, post'offices'and other government establishments. They have a maturity of 6 and 12fmonths and bear the high rate of 4 and 4K %. To the extent that this offering succeeds, the Blum Government's financial problems will be eased, and no limit has been placed on the amount of these bonds to be sold. The first response was said to have been satisfactory and up to expectations, but so far as I know no figures of total sales to date have been published. In any event, the Government will take all the money it can get in this manner in the hope that thus its financial and economic program may be helped and as much as possible of .the new credit at the Bank of France be kept open for future emergencies, In this connection the views of some of the leading bankers in Paris with whom it was my privilege to talk will be of interest. Just as bankers and others in America are greatly concerned over the huge deficit piling up in Washington, so do the financiers of France look with concern upon the inflationary effect of the new Government's policies and actions. The flight of capital from France has been tremendous because of this fear of inflation and possible devaluation, although the return of gold to the Bank of France in France The can difficult to * perhaps somewhat hackneyed sound, is simply this, sees t Although the capital of the Bank is privately owned, it will now be entirely dominated by the French Government. Since this century-old institution has always been considered the mainstay of the country's currency system, such political domination appears all the more dangerous because of the frequent and drastic changes in governmentiwhich the country has experienced in recent years. Simultaneously with this change of the management a new unsecured credit of ten billion francs was granted by the Bank to the new Government, which appears to insure the present regime's ability to meet its increased disbursements over the next several months, but also makes certain us on carried a possible the significance of the great as to social and political changes which are taking place and mostly by motor, questions as I managed to do, it is quite many National Bank, some ultimate home with fixed opinions one Europe Rudolf S. Hecht, Chairman of Board, Hibernia European history Six weeks spent in the rapidly evolving panorama of about present-day conditions or the fateful future into dedicate Men, I envy bigger and better and happier united nation. before Executive Council Meeting New Orleans, La., these days started in the minds Yours is a great responsibility and a great opportunity. A Banker Looks at on maybe stock-taking, that we have ground, hallowed by the achievements of pioneers, let us On this this country of ours— ourselves to a A Memorandum or ambitious pioneers. starting from scratch—has erected an institution second to none point of view; that we breath-taking, running again, and that we are going places undreamed of even citizens, sell them put our own houses in order and then sell ourselves to our also short years for Let us ploitical power in office—and freely realize our inter-dependence. just taking hold in France strikes, made effective by the physical In discussing the question of the possible devaluation of the franc, one of the ablest bankers of France made this interesting observation: He said that relations between capital and labor and the internal strife which was every- had come from chance of competing In the world's markets and thus building up the exports of France lay in the adjustment of the franc. They now realize, however, that such a devaluation where in evidence through street demonstrations, frequent and open dis- would probably be of little help to them. play of the red communist flag and clashes between the authorities and the ments" and other artificial trade barriers and the ever-rising spirit of na- occupation by the workers of the business houses and factories affected, being were settled by practically government Little decree. wonder, therefore, that the' country seemed uneasy and upset over these disturbed radical element of the left wing. more but ance, difficult to draw safe conclusions from their casual observ- more I discuss their causes and probable meaning I want before even to record my opinion will, perhaps after that France is not likely to go "communistic," and experiments with extreme left wing politics, a few more through its difficulties with the capitalistic system still intact, come though operated basis. take on a far more liberal and somewhat even cooperative more into consideration had forced on two The factors. gold preservation the years ago, succeeding French governments a policy of economy and de- flation which not only made foreign business increasingly adverse an throughout basis, fixed about 10 effect on domestic business and difficult, but also are constantly restricting the flow of international they frankly fear that if any devaluation of the franc took place in the near future, labor would be likely to use its immediately be lost to the manufacturer and little real advantage for him in competing for Summing up, and financial problems will somehow be solved and all will be well with its future if only a serious outbreak of civil strive among avoided. be left increased foreign trade. I left France with the distinct impression that its economic the masses can be hope and safety Personally, I believe that the country's greatest lies in the French peasantry, which still is the mainstay of the nation, employment. The cost of living was slowly rising, thus Italy. newly-found power to enforce furdevaluation would ther increases in wages, so that most of the benefit of any Germany generally, their standard of living has been materially below that of either or trade, so that goods would be very small, Moreover, after their recent experience with enforced increases in wages, Secondly, French workers have been habitually underpaid, and, speaking Germany, England The so-called "clearing agree- the possible increase in the export of French To understand just what did happen in France, it is necessary to world depression of,the franc on the had the large industrialists, who felt that their only tionalism It is not easy to appraise these outward evidences of a disturbed populace and it is still until recently much of the pressure in favor of such action For one who has studied recent political and economic events in Germany that country I think almost any American to whom something}more than empty words is apt to enter the new Germany, as I did, with certain prejudices, because of the ruthless means and methods by which the present regime has come into and held itself in power, and because of certain class and racial hatredsrand only from afar, and largely from newspaper reports, a visit to making conditions increasingly more difficult for the laborers, but appar- is ently employers of labor, "Freedom and Liberty" still mean too were It not surprising, therefore, that almost the first acts of the Government whose in the profitable and successful industries, short-sighted to grant reasonable relief voluntarily. was Blum even Necessarily, these new concerned themselves with the fate of the workers whole-hearted support new social the "Front measures Populaire" were owed its to success. hurriedly prepared and are faulty in many respects, but they have, temporarily, at least, brought measure more of industrial peace and have given reasonable wages, paid holidays and giving the working classes political era was as a laws were better living conditions, besides whole the feeling that a new social and measures on behalf of the workers, being introduced to assist the farming interests, and par- ticularly the producers of wheat, all of which of necessity tended to raise the level of prices. increase in How well this increase in the price of living and the earnings can be balanced is, of course, uncertain, but on the outcome of this delicate economic ernment rests. problem the future of the present Gov- Meantime, Mr. Blum is faced with an equally difficult financial problem. Contrary to the predictions of many students of nomics and finance at the time of the recent elections, the new has not devalued the franc and has, as yet, put no ment of gold. Moreover, as eco- Government restrictions on the move- I see it, there is no likelihood of either of these things happening in the immediate future, though I recognize that the policy of a revelation. with this order of things. But if one the remarkable transformation in the physical appearance of the country, as well as in the spirit of the people, a certain admiration for their accomplishments can hardly injustices which have gone along new lays aside these feelings and dispassionately observes be denied. It was my privilege to talk with Dr. Hjalmar Schacht—who still is the country—and'with|many leading bankers. Motorlooking hitch-hikers in various parts of Germany, just to learn something about the frame of mind of the masses, and in shops and at the Olympic' games I engaged people in conversation and asked many questions. Granted that many of these people talked with a good deal of reservation, and granted, also, that every effort was being made to give, especially to visitors at the Olympic games, the best possible impression, and finally, making allowance for the fact that two weeks spent in such a study is not enough to see much under the economic dictator of the dawning for them in France. Contemporaneously with these relief new a the workers Of the lower grades something ing alone, I not infrequently picked up interesting surface of things, nevertheless, one could not fail to admit industrial activity is everywhere in evidence and that the mass of the people appears more content than in many years. And this appears to be true in spite of the but the most necessary fact that, due to Germany's inability to pay for any v BANKERS' CONVENTION. 32 imports, there is frequent shortage of certain food supplies. instance, several of moment very there was was should be hitch-hiking friends told me Thus, for that it was for the concentrated in Berlin and other tourist centers so that there shortage of no kind any apparently good-naturedly pulled his belt German The average visitors. for little tighter and did without. a It would lead too far to attempt to describe even briefly the changes which have been brought about in the leveling of class differences, the increased Opportunities for the enjoyment of life by the working people, the physical and mental education of the youth of the land, both boys and girls, and last, but not least, the reawakening of the national spirit as evidenced by the feverish increase in military activities. So far tremendous way, business is concerned, as and the existence of small, independent undertakings is considered essential because it helps to maintain a strong Capitalism, in its broader middle class. is apparently in no present danger, but sense, its status is probably best expressed by a declaration made early by the new regime, which said: One conversation with tioning. Mussolini and nized the necessity of conforming to these guiding principles of new National Socialism, for those engaged in what we would call "big business" who co¬ operated in this spirit fared relatively well, while the fate of those who attempted to "stand pat" and fought this new order of things was anything And whatever serious objections may be raised to this new order of things by which the all-powerful Government enforces its will, it be must admitted that the disturbances practical result tras been the complete sup¬ and the absolute elimination of strikes, wage disputes and of that character. Extremely interesting, from the many social as well economic standpoint, are as the working classes and, incidentally, also to encourage an increase in the I will mention but two of these. married get get can a "marriage loan" Any young man desiring to of 1,000 marks $400) for the purchase of household goods, which he period of Whenever years. marks is made on the loan (approximately can repay over a child is born to the union, a a long credit of 250 By this and many other by the Government. special privileges which the father of several children receives are large The other important innovation which has been encouraged by the new (strength through pleasure) organizations which, through government co¬ operation, make it possible for the masses, at an unbelievably low cost, to enjoy such pleasures as attending the theatre, taking delightful week-end journeys and going to the seashore, or even taking steamer trips for long distances through their legally-fixed and paid-for vacations. those who Government do not reflect the free will and thought of all almost forced to go to the polls, but I am firmly basis the its of convinced .and secret election the present Government, would receive a very substantial accomplishments, majority. a developed make reference only in recent weeks in the trade re¬ practical standstill all export and import business between the countries. Under legal This is tent opinions—certain so-called posed is based "countervailing" bounty or grant has been paid of any article which is dutiable under this on came as a paid by them but contracted for, this The Germans admitted that premiums were being certain exports, but that they were not government boun¬ on paid out of voluntary contributions by certain industries. were They argued, was Since con¬ considerable blow to both German and American export import houses. ties conformed before anyone can with hands." undoubtedly somewhat exaggerated picture, based to some ex¬ a the patriotic enthusiasm of the Italian banker in question, on lot to think about, and there is gave me a a after the humiliation which England suffered moreover, Switzerland that these premiums were only allowed to equalize tunity to observe how severely that country is suffering because of the rela" tiveiy high cost of living resulting from its faithful adherence to the gold standard. The predominant business in Switzerland has always been the tourist business, and that has suffered exchange rates terribly in recent greatly discouraged travel from have exchange Swiss recently has countries, and travelers from Germany, which in the past furnished the largest number of As visitors. a the better hotels were painfully empty and consequence, not a few were closed entirely. Switzerland's industrial activity is largely limited to the production of light, high-grade articles such as watches, textiles and food products, but supports large a the of percentage population. Generally speaking, farms are heavily mortgaged at high interest rates and banks hold such obligations which many Banks have also suffered in default. are greatly by the German crisis, because financial transactions with Germany always large and enormous sums of Swiss capital are tied up in Ger¬ were "Sperr-mark" in many and similar view notwithstanding the fact and railway However, accounts. situation is gradually improving and Swiss bankers seem to banking that the country's budget shows a deficit which flow to the Treasury, earnings, the take a hopeful far below usual are totals. prospective visitor by making it possible for travelers to- buy Swiss francs at special rates, such as can be done in the case of lire or marks, but special concessions are granted by very low railroad fares and by substantial rebates on gasoline purchased in Switzerland if one remains a minimum of three days. England General conditions economic this time. those of any other European country at There are two principal For several years past England has enjoyed a real build¬ for this. reasons f England are undoubtedly better than in ing boom, especially in residential construction for the middle classes and small workers, and the benefits of this activity are widespread. Secondly, English industry is benefiting very largely from the country's change from age-old policy of free trade to one of protection, and many articles never heretofore manufactured in England are now being with similar imported goods which are Since the adjustment made as produced in competition subject to substantial duties. result of the nationwide strike few a the country appears to have been free of any major labor troubles, years ago unemployed on the dole the number is de¬ Figures given me by one of the leading economists in London creasing. the that are a number unemployed has gone from of 2,800,000 to about Altogether, the impression one gains is that there exists social 1,700,000. and reasonable prosperity in the land. peace In London it was my good fortune to have conferences with a number of the financial leaders, including Montagu Norman, Reginald McKenna, England; Governor of the Bank of Chairman of the Midland Bank; Charles Lidbury, Chief General Manager of the Westminster Bank; W. M. GoodVice-Chairman enough, with talked the Bank of ested me Barclay's of of the outstanding some Bank, and others. many economists, such as England; Professor T. E. Gregory, and others. most was the very A also Henry Clay of What inter¬ liberal attitude which British conservatives are taking toward many of the great social changes going on in the world, and as standard question of "managed currencies." American ruling was a new German No inducement standard and to prevent speculation in it as far as possible. is offered to the "Lombard Street" of this The high years. all unobtainable by prospective been almost what cannot overcome in any other way. sequence oppor¬ Several days spent in motoring through Switzerland gave me an the German exporter unpleasant especially result of their complete as a exchange differences resulting from the devaluation of the dollar, which The but it challenge in this present stiua- tion which I believe is causing British leaders considerable worry, the manufacture or export Act, then the Government must siderable business of this sort has been done and and been im¬ This action additional import duty equal to the bounty or grant. an ruling have the provisions of the Tariff Act of 1930, which provides that on whenever any levy duties certain German goods imported after July 12, 1936. on be Thus the leadership in European diplomacy and while there are still many Treasury Department—based on definite recent ruling of our a cumbersome formalities must dare speak with authority. or will pass to new lations between Germany and the United States, and which threatened to two Alliance without consulting in all future European disputes act can England, where embarrassing questions must be answered in Parliament and its As to Germany's foreign commercial relations, I will to the acute situation which has bring to parliaments, and they All I want to convey is that those who believe the present that in any absolutely free on a But enough Of course, the 98% election returns which have been reported are Hitler, the Alps and to all across or regime in Germany is doomed to early failure are very likely to be dis¬ appointed. Schussnigg could shake hands Every effort is being made to maintain the currency on the old gold regime to please the working man is the so-called "Kraft durch Freude" in support of the particularly worth men¬ dispatch and independence absolutely impossible in a country like families encouraged. of such details! seems whole diplomacy of Europe will with agriculture a things which the Government is doing to improve the status of population. the parties pression of the communists, who were alarmingly numerous in Germany a few years ago, "how intents and purposes re-establish the old Triple nation." Wise has been the industrialist, merchant and banker who early recog¬ but pleasant. Italian banker he said, failure in the Italian sanction episode. the system "Watch," an shortly be dominated by those countries governed by dictators. "All activities will be governed by the law that the nation does not live for the benefit of the economic system, nor the economic system exist for the benefit of capital, but capital serves the economic system and the economic with Austria and Germany has given the agreement new country an increased feeling of power in European affairs. Bigness is being discouraged in changes have taken place. possible every and the name, difficult for the average householder to get eggs, first, because shortage in the country, and secondly, because the available a supply my surprised beyond me and the well as measure was the new "Threadneedle Street" point of view now which take of the gold England, went off regulation prohibiting the use of so-called "A S K I" marks for the payment the gold standard without a flurry nearly five years ago, and its "managed of imports into Germany. currency" has been so well managed that almost everybody seems to be tions, "A S K I" marks Without going into detailed technical explana¬ created by German exports and constitute were almost the only means at present available for the payment cotton and other nately, materials exported from the raw by Germany for United States. because very recently a second ruling was sent out by our Treasury Depart¬ indicating that the German Government has taken measures to dis¬ ment continue the objectionable concessions made at home, and, therefore, mak¬ ing it possible for the American Government to eliminate the burdensome countervailing duties. tries Thus at least a limited trade between the two coun¬ be carried on. can My travels in Italy real were confined to brief visits to the cities in the north¬ bankers and business leaders was Milan. opportunity to talk with There the new spirit of Italy is everywhere in evidence. as does Milan, and there is a activ¬ remarkable amount of optimism for the are high for both agricultural and industrial products, and the budget is sadly unbalanced, even without the enormous extraordinary military and naval expenditures connected with the Ethiopian campaign. Italy's debt now devaluation the has of the recent * convertible into gold. war and his f so many ounces of gold. Everybody in and out of The remarkable part is that people from all over the world come to London to take inconvertible pound preference to their own notes, some of which are actually convertible notes in into gold. One English banker said to me rather so well on our dull when it seriously: "The reason we get along present basis is that, fortunately, our population is rather comes to They But this banker do was financial matters. not care. They do not understand this gold A pound is simply a far too modest. pound to them." It is not the dulness of the English populace, but their confidence in the competent management of their cur¬ rency and their country's financial affairs that makes them feel that "a pound is simply a pound," no matter what is behind it. And indeed the English banks and the remarkable his¬ However, the successful tory of the British banking system justify this confidence and faith. victory over the League of Nations through the elimination of sanctions have added much lustre to II Duce's is behind the pound and apparently worries not at all over the fact that the pound is no longer fine record and innate strength of really depreciated about 25% against the actual price of gold within the country. outcome age when measured exceeds 150 billion lire, and while there has been no official lire The general public does not know just what gold cover¬ market operations. question. future of the country. Prices sys¬ both through the cooperation of the few big joint stock banks and through open No city I have visited in recent years in any country showed such enormous building ity England's compact economic and banking England, which is a privately owned and managed insti¬ pound really meant The most important one in which I spent some time and had a part. The truth is that under tem the Bank of tution, can regulate the flow of money and the currency perfectly, England accepts the pound without question, just as they did when the Italy ern found little interest displayed in the subject of formal stabilization of the pound. Fortu¬ solution for this acute situation appears to have been worked out, a satisfied with the status quo, and I Leaders order of in finance say that they are quite satisfied with the present things, and while, for the protection of their own international GENERAL SESSION. trade, they are doing all they can to keep the pound as stable as possible taxes will be with the dollar and the franc, they are not at all interested in formal sta¬ even bilization and are not likely to be European political conditions, For find this as long London upon it the as of perfection acme particularly surprising to was It is argued that the gold standard worked all right natural'trade relations between nations, but that it is folly to think it can take of the violent movement resulting from the flight and care occasional I went to Europe in the hope and belief that repatriation of capital. some¬ thing could be done in the reasonably near future toward formal stabiliza¬ tion of the principal exchanges; I left London fully convinced that while real cooperation is and the possible toward practical stabilization between the dollar pound, the question of lies quite a long ways in the future. All was made for economic stability. bit of be told by competent now It economic reading and my previous teachings had always been to the effect that it comes as a the gold standard which shock, therefore, to a and important people that the it is not reason instability. How the world changes! as have occurred in England could hardly be duplicated in the control United States. Instead of having a half dozen banks with many thousands of branches, finances of our country are handled by nearly This to create in America the compact, centralized control of our monetary and banking systems and of other economic processes which has been developed in England. our More¬ the size and diversity of the United States and the constitutional dis¬ over, taste of our that either from long so as a World men. the present tendency toward It cannot be denied that this economic nationalism is in many instances not based desire for selfish advantage, but rather on absolute necessi¬ on mere Accordingly, international trade is doomed to for time to some This does not come. artificial restrictions many that mean should give up in we despair and do nothing to improve the situation and try to rehabilitate world trade, but in making future plans it is best to look tl^se unpleasant facts squarely in the face. The gold supply of the world is nations that it has become now concentrated in the hands of so few fundamental necessity that goods and services a be accepted in payment of international obligations or else interna¬ must tional business transactions must stop altogether, because the debtor coun¬ tries practically without monetary are Meantime, Russian to neighbors some of our by England's $50,000,000 of 15,000 independent units. would make it impossible condition alone the cheerful one, a ties of the countries in question. illustrated It may be worth while to add here that such changes in monetary , whole is not economic nationalism continues and every nation strives for self-sufficiency. practical just now to go back to the old orthodox gold basis is because we have so much economic a political standpoint or from the point of view of the business formal stabilization of the exchanges any European picture as stability cannot be brought about it only had to take care of the normal fluctuations resulting from as expenditures, and I believe Conclusion The attitude and to be told in high places that the gold standard new pay for these enormous especially until world conditions, and in all things financial, "out of date." was looked who has always one imposed to England's budget will fall far short of being balanced this year. far more stable than they are today, are and until some measure of international economic confidence is restored. and conservation 33 British most goods resting on their action of be oars, as may authorizing the sale Russia against their issuance of to of 5}£% Treasury notes, payment of which British authorities undertake guarantee in due course. In resources. are not recent \ European country after another, business one have had to recon¬ men cile themselves to progressive socialization of industry and commerce, and increasingly large surrender of their individual rights, until they have an reached the establishment of It is true that something approaching the totalitarian state. result the acute and unbalanced relations between capital as a and labor have been greatly improved, but at a cost far greater than would shall have established here the amount of central authority which we people for highly centralized personal control makes it unlikely have been possible by far smaller voluntary concessions before conditions would be necessary as an effective substitute for the impersonal and effective became ultimate restraint exercised by an adherence to the gold standard. lowed. One other incident which occurred during brief visit to England seems my worth recording because it expresses in so few sentences England's present frame of mind the international situation. on cellor of the Exchequer, speaking on July Mr. Chamberlain, the Chan¬ Fourth at Unionist meeting, a after pointing to the domestic prosperity which had come to result of tariffs and other factors, continued as England as a conscious that their future may conceal dreadful side of peace and good will. "It has fallen to me, as Chancellor of the Exchequer, to have to ask the people of this country to submit to further taxation just when I had hoped to be able to give them further relief, and I must once again pay my tribute to the spirit in which they have accepted that new burden. "I know they understand that the safety of the country must be our first consideration, and that we could make but little contribution to the peace of the world unless we were so armed and equipped as to be able to meet our share of any risk that might be involved. In that task, the task of arming and equipping our country, the Government is engaged without remission, and I know that in the accomplishment of that task I can safely appeal for your continued confidence and encouragement." Everywhere there is convincing evidence that Mr. Chamberlain's policy aggressively carried out, but I doubt very much that enough new When the hard times come, banking eystem." machinery capital of V',/ The changes supervision, because America country is in in and the had nas by political least of the with continue represented involve more This political democratic that the a is and power has and a the individual Discussion make been is control of any people today method all of handling is, How will funds? who shall Shall national allocate be it done or Discussion important, spirit of seeking appraisal partisanship and says bureau? light by or matters a questions momentous but than be savings heat. No an Princles personalities. use of or by in said) is what alone deserves tinued That political allot the first had one the of It sounds like agencies savings Marx is of should the 10 of paramount are analysis Who and mouth-filling is in shibboleths sired discovery, something new, but it isn't. capital, in other words, should the his_ axle of platform the communistic wheel. of communism. American industries In other words, I does with State capital and an exclusive monapoly." of through who days has recognize been its potency. deified as the Lenin, father of an avowed modern dis¬ Russian Communism, observed: "Through the nationalization of banks they"—the small business men—"may be tied hand and foot." Elsewhere he said: "One'State hank as huge as possible, with branches In every factory—this Is al¬ ready nine-tenths of the Socialist apparatus." approaching our present free institutions and our alijil social problems totalitarian state through still greater a but rather that deal with these problems we enlightened business policy, an without the necessity of strikes or government compulsion. the Way Out? on Even disavow appeared House of banking control to urge witness the Coles, D. H. G. prevention to Nation." national "It is that, and the the said: he achieve to and policies added, the in "to long since Committee certain of business—it of is for the representing body a a the objectives— responsibility improve from comes Not ends. Currency stabilization authority monetary necessary," and said speculation of concentrate of formulation emphasized, socialistic or Banking He thus resources, communistic before Representatives. "necessary the machinery our of control." monetary The witness, in his instance, Governor was speaking of Eccles Title the Federal Reserve laid Marx "control II of of the establishment possible Karl leader, a who others He British Socialist labor government nationalizes any industry, it should nationalize the With the banks in our hands we can take over other industries at leisure." banks. the recently the more "Before was the Federal so-called Much he Reserve Banking of political System. what not attacking the capitalistic system. control has water conceived to Board, Bill, would the was make operations un.der gone he and which the over of the bridge since be the communistic cornerstone, the of the monetary for any increase in political management in system," but his plan still to seems serve the democratic country. a Why is political control to program any and planning individual of credit and capital regarded as so essential which undertakes to substitute governmental thinking and acting citizen? for The declaration, describes it the thinking United and States planning Chamber of acting and of Commerce, in the formal follows: as real needs of commerce, to the spending agriculture and industry could be subordinated plans of the government and to its dictation concerning the volume and! kind of credit to be made available from time to time. be made to control the level of . . . Efforts could production, prices and employment, through adjust¬ and credit, by a Washington bureau which thus ments of the mere volume of money would be permitted to experiment with a most dangerous form of so-called central planning." the phrase this board buy later lie in not centralization of government, Note Marx, they will only use this power intel¬ convinced that the great lesson of Europe am to the United States is that the solution of our economic does of I believe, further, that through have the power in their own hands to combat com¬ munism and to minimize social unrest if ligently. was: Marxians be employed. can The "Centralization of credit In the hands of the State by means of a national bank ciple nation, and that its prosperity and con¬ based upon its ability and willingness to be the best are con¬ allocate people, "points" a many wide¬ a liberalism in their attitude both towards employees and towards the public, "The by the depression. Karl existence economic servant that purpose sideration. "Capital allocation" sincere consideration for the business leadership that the capitalistic sys¬ tem must be in the service of the a intelligent atmosphere attributed to proponent and opponent alike. little; the of approached reached in the drawn. are if not among our will Simply, us. bankers asTm the past, futile,, be it Who will have the generating of will decision later or because spend—the the battle lines will in political sooner one confronting invest—or or Already, indulging sincerity must be it, be by individual rather intelligent nor between the struggle such allocations be made? political board is will decision other people? a in initiative. freedom and The the question the objective important today because this Nation must decision. determine main our Fortunately, there appears to exist in the United States today The regulation, is natural savings through bankers or put these savings into the control political administration. It is an issue as old as the world itself; it whose welfare masses upon spread recognition change the people's of by these developments Editor and Publisher "Nation's Business," Washington, D. C. "Let's agencies. such me national safety and prosperity attributed to the are is convinced have • issue before the American The great shall we it invariably America operation the world. whether Likewise conditions a - appears; adversity of these ultimately escape similar political unrest and can will ultimately depend. the promise of a better world lie in such change. proposed control always the ills of credit. and hope of recovery and solution one Most of we liberty and privileges of the individual with ' • observation and recognize these changing conditions by tempering our demands for the Democracy in Banking of Address by Merle Thorpe, Abstract that ever bring about the political upheavals which fol¬ to as close of social upheaval only if we have the wisdom to profit possibilities, it is to Empire that they turn for hope and encouragement, because they feel, they know, that the British Empire will always be found on the Is than more the British s]being unsettled so weeks rights of the follows; "Above all, in these days of stress and anxiety, when the peoples of Europe are Six in buy all at one social a Man of in the volume and the Washington would have longer under some the to mean automobile an may "dictation part his cn all. purpose of the It control a Street? the instalment means through power plan, that his in another section larger policy, his It to which of means credit." that deposits but indeed, Professor the in may a if style, the be foreign Tugwell What bureau a decide for him the price, bankers, or, kind or he may or bank if he are allocated land. It describes no for is as follows: "Capital allocation would depend on knowledge, from some planning agency, of a measured future period ought to be put to one use rather than to Given thisfinformation the first step In control would be to limit self- how much for another. BANKERS' CONVENTION. 84 1 allocation. This la the first great problem In this field. past and present, regardless of temporary luck, grow and expand their own activities beyond all This alarms Industries, because of their over-confident of the future reason." the Professor Tugwell talks occasions other on "Capital allocation" bankers in America, under the urge of a what is banks were estab¬ lished. Until recently, for 30 years, approximately three billion dollars have been "allocated" annually for the creation of new industries, the launching of new enterprises, and the maintenance and development of the vast have method, doing been since their ever industriaj[ andl trade organization by which the country gets its bread and that the butter. those What who advocate change actually a is mean not by the banker, who is supposed to know his community and his borrowers. Government, in other words, should take over the function of banking as an essential step in the reconstruction of society in accordance with a allocating should be done by political authority and definite in the rest of the world, toward political control. The pity of it is that the many "do not recognize it; it would be more hopeful if the issue were brought out in the open for an aye or nay vote. The movement is away from the traditional, democratic method of "capital allocation" now represented by the American banking tide is strongly here, running as being replaced by a new autocratic method of allocation under political supervision and control. Through the exercise of the power of taxation, for example, the Federal Government is collecting capital and allocating it, by appropria¬ tion, for the building of dams and power plants, the erection of model towns, the electrification of rural homesteads, the manufacture and sale the without formality deposit slips, of This tendency is not of recent origin. began before the New Deal was thought of. of various descriptions. goods It The financial the the when especially people, persuaded easily When of shadows depression gather, are believe that bankers are irretrievably reactionary— henchmen of Wall Street and that fabulous monster, to Bourbons, patriotic, are Secretary a The record stands the in for example, earners. during the essentially is be by democratic institution, a because it Take innovation. means and the Amer¬ profession "liberal," if being "liberal" means to others, and not set against change the banker's away traditional glass invented by those who know very little about him, and banking is a eye, cooperation. The banker, probably more any other professional man, except, possibly, the politician, must keep his finger on the public pulse. If he were the arrogant person he is often pictured to be, he would have no depositors and, therefore, no bank. If he were an irreconcilable reactionary, who opposed change, how striking of voluntary example made allocations edge of successful The primarily advance order upon funds which it forward of those judg¬ march restless to develop improve the To do this He No bank and it invest, under runs own of the public to entrust to it in the same degree upon the productive funds. of use ' The banker cannot accumulate capital resources by the imposition of arbitrarily funds con¬ ever He allocate cannot hopes to get them back the take ment, The believes banker, as unlike He knows that he must give of the enough to have known him, so-called the extent, liberals progressives, really Calvin Coolidge put it, "that he as permit the people is the real exponent of and make to and their correct mistakes." • authority. I have with takes Government the said, promise spirit to doorway. pay formality in its a at often hangs you "I'll change my mind." as How , own What we capital finds it deposit slip, it as gives a single allocates of thousand in York a through as get run the political system, the the route of more, in the in taxation or would trusteeship of account a yearly of stewardship can average the of 16,000 $50,000,000,000 bank What on Presidents, is its deposit? responsive is immigrants of allocation" "capital America the clear who, by the advantage. up The\ demanding the change to authori¬ are individuals. The of Even proof. No It been reform All The points out, Office by take took it by the 50 of boards what has over from perfect. them, but a school of the sell to the com¬ idea of developed who private collection and already in the Excesses and dis¬ and be and world a example long for blind of the to to man sound selfishness despite good the and earnest everywhere, men centuries. all are in greed, no man, been. if Attempting to mare's-nest. a we world where there is a inhumanity no be reformers have down. where of throughout the honest of there has fool¬ not preserved direction, new. That is way abuses this in nothing pioneered. been democratic should world, church sure, in engage sound program laid a Progress although ideals injustice, not and insurance engineers would perspective ideal more eliminated. slow, us aerial development a the years British from grew political Capital allocation wants the should cash; is telephone automobile— the bank of created buildings— radio that the oil derrick,, humanity by reforming machinery is With no mines, plants, power prog¬ effort never These street. overhead, cooperating. to be arrived at and are exhortation has the stores, airplane Germany Post far is Everyone down go. economic mail. are trickery Walk coal in voluntary the safeguarded his customers' to condones one through and come forward political organisms have department ships, Spencer the simply premises Further¬ pooling of risks by traders. record. the Such the painless Federal board. a Every step been has individuals allocation would been rails, who a as tribution of It of water-works them. by individuals of democracy. to a Such pooling whether by political managers, who upon corollary is true; house, Herbert As city responsive allocation thought: began poles, jeweler began cooperation enterprises. product the pany voluntary banks, State socialism, is commercial—the and motion-picture the placed world telegraph all to carry on. of agency disturbing the dwellings The savings of 10-cent store. a be pooled the compulsory or is it a since ress sympathy. hearty selfishness, avarice; acquisitiveness. no But we that fact probity, uprightness and honor among members of the business community are so much the commonplace that they escape notice by their very prevalence. A good name in banking is no curiosity in the United States. • Is democracy in banking on the way out? Yes, in spite of its phenomenal record, in spite of its habitat in a democratic America, unless - tho present course faith that It is reforms attended is men changed, unless and we "should women into go the on unless out way furnishes Liberty, the tragic freedom seductive promises history, The today only be can blood, make return and to correct the people realize that ill-considered spectacle and of action, of benefits to of regained wo also are free by long know being come. men tbat and times by away liberties, arduous many their forging whittled Such we effort, once by lost own subtle know from sacrifice, tbey have regained. banker has always been, and contrary the to wise-crackers, is community looks to for counsel on complex public ques¬ responsibility is to appraise and understand these larger ques¬ then to arouse the active support of his neighbors to the realities a tions. man a Hie tions, that to through the centralization and expansion of political authority are by grave dangers, dangers no less real because they are intangible. America* and and reverse be allowed mistakes.'* own the bility citizen cannot is be alone custodian delegated to of anyone. his own Even destiny. the This responsi¬ Supreme Court has no muskets. The citizen's responsibility is also great. he fails to American tradition will be If preserve the American tradition of the march toward higher standards of life and work, ordered liberty under law, the culmination of man's greatest effort to be a free spirit, will be a if he fails, then tradition without . / do, knowl¬ instance the hazard is left with the people where it belongs; one other Here been one busy Nation democracy in banking worked out in America? millions of must under instrumentality the of If the banking system of the country had been have those who been has pooling by a political often $40,000,000 bridge City had better gives individuals thousand America never it as Alloca¬ can with uncanny success, of blessings You can't buy a turbine in generator. its office-holders who happen official, such magnet the down, top proof is upon its shadow the investment, to "suit the needs The allotment of New It political without, it, or examiners chooses. it by of • irretrievably bankdqpt long ago. has record of as of No bank as the whim of recall announced that casually have been bond. upon authority. upon who run where a the predilections of the political or the moment to be in project capital accounting its pleases, regardless of the return of the hour" "allocation" issuing of the form of makes It the Mistakes of Large-scale operations in a large-scale country require large-scale pooling savings. A bundle of faggots are replaced by a 100,000 horsepower chains. this Contrast basis wage- nations 59 methods. tarian the if he has made mistakes of judg¬ ° we the democracy, to strong him to 9,000,000 of the single great enterprise. a the the from fledi say, from not their He, in for his depositors. stewardship and!, entrusted consequences. American democracy. is of his accounting an the a in formity with his preconceived Ideas of what ought to be—not if he tax. than more single other a which, 18 of By any test the handling of the people's savings from the bottom and power. depends of the people in energy its for not industries, new , burden of dreamers and ways new of the people and limitations. and his and their aspirations. for temper may resourcefulness the these go- and choose the most likely ones. groping the the for way the visions the voluntary cooperation depends the a of the family to enterprises and new projects— new the sift must existence, of understand'their must It banker understand must than more no understanding, his integrity, clears which guard The constantly are present he is fact, is the paterfamilias, the head he attempting to launch are civilization. who of matter a his the other, those who the as hand, he is the trustee of funds of many depositors one today that on America in man to strange employment ideas America has from 2,000,000 years and is ages, Capital confidenceyin On ment. banker, the On have products," factory State. long would! he last in this fast-moving age? between. of .South countries our public's acceptance. The wealth produced is the miracle so widely distributed as to make the condition of the to the as the than who the to buy daily, and banking loans they'll but infinitesimal compared with larger benefits. corrected daily as only private operation yes, made tions 50 period developed! same judgment, In coincidence no American ican. banker must and up, the developed hundreds' of furnish is It - wealth-producing be tolerant of the ideas and opinions of urged them clear. office, patent trust." The banker, therefore, becomes the whipping boy of the unscrupulous politician and the demagogue. All of this is done, ironically, in the name of the new "liberalism." Ironically, because "money Commerce of build "Help fine cooperation again responding to they cooperated to that end. It is system. of banking system invariably with industry. people. When political leaders exhorted "Lend money to Germany; bring Germany back so she will again be a trading nation among the nations," the banks responded!. Bankers to 6tudy our to report its to praise, back go average plan. The time has more than 1% of the $50,000,- any in actual jeopardy. been America, word. democratic Not at people, make? 000,000 Foreign commissions sent over of "discipline," that I "must subordinate" myself, "must consent to func¬ tion" along lines "defined" for me. Lenin likewise had much to say of "strictest discipline," and so do Stalin, Mussolini and Hitler. They also overwork the worm "must." I may be old-fashioned, but I dislike for me, the to It a the country. homeless; it GENERAL v. ' • •;' v - ; . ,' • ■ ' By Leland Whitman Cutler, President President, Mr. Ladies and Gentlemen: To Follow Merle Thorpe on any To me, it is most difficult now when I am listed to speak on business and education, because over 30 years ago Merle and I went to University together and we formed a friendship which is a difficult assignment. We went to this University not like many of our Merle worked in the library for 18 cents an hour, and I only death can end. lads do now. envied him his job because he had this golden chance to loved while he kept the rest of us waiting at the counter books that were Once in with cards for the while he violated his trust and slipped me a library a We worked our way book be¬ textbooks for the who because he The student body took a vote one time as to the worst cornet player, Merle or myself, and Merle won the notes read, trick, which has stood me In good stead over since: part that I couldn't play, I just stopped and beat kept right on playing regardless of how it sounded or how while I learned a little I Whenever came to a affluent and they used to pay $25 for a band to play at a Democratic rally or a Re¬ publican rally, and one night the Democrats had a rally in Mayfield, and the Republicans in Redwood City, some 10 miles away. So Merle and I divided the band into two parts. He took the basses and baritones with him to Redwood City because I could play higher than he could, way up where the clarinets belonged. I took the reeds and the base drum and a few other things and went to Mayfield with my cornet. I want to ask you, whether the Republicans or the Democrats won that year d won't tell you) If what Merle and I did would be called boondoggling or whether the cer¬ the Republicans and Democrats alike were Merle has taken his education into business and he is I am sure of the East, but I he will remember that Thanksgiving and when we played cornet duets together. And it is to me more than a coincidence that I follow him. It is an honor. I very humbly offer to you the words of education in business which we learned together. But before I speak day in a country church when we said thanksgiving together, of education in business, which is my theme, that I want to impress upon you here In this city which all San Franciscans have that you are the delight love, to admit our gratitude that you have come so we far to to see us, the only privilege a host can that you cede to us, your host, and to ask claim; that is, the desire to make you feel at home, and the sensing that you and want you to we have faith in the West, as our bankers here have jWest, because, after all, we are a nation, not a compass, and be any trembled point between the East and the West. In the Here in San Francisco we like and respect our bankers there lancl where men stood together and I don't know of any city in the would have smahed I doubt that some of them even speak to each other, but they are grand, fine, dominating personalities and I have seen them disagree so violently fast if it had not been for the fine, to an issue at one time that you understanding bankers we had. would have thought the world was coming end, and the next day, they decided to put it over and went zealously I remember five or six years ago in the that of suretyship—I went to New ordinary course of my business— York and the East to see how many Colorado River. banker I saw, and undoubtedly might be developed to build a dam across the Every contractor I saw referred me to his banker and every while he treated me knidly, looked very pityingly at me could hope for help on such a wondered what sort of a fellow I was who project. It was tall that high upon its floods that flet each year on their way to Mexico, granite canyon, I was told, a crests were water marks of a turbulence that could not.be advise his contractor not to so stand the West. Just a a western was too their contractor, the because the East did not under¬ the Prseident of the United States day or so ago, building of it made possible by western bankers the building of that dam to its think of that it through. western to I wouldn't bankers wei;e build York, or an be surprised, thinking a tribute to the could be done and to of course, if those self-same approached by western contractors to be permitted acqueduct, say, from the Catskill Mountains down to New build a subway back there, or dam the Hudson River, the western the western contractors to stay bankers might have vision enough to tell home and do their ever, own digging and building in their own back yard. How¬ the point that I do make is that we of the West know more about you the East than you of the East I would speak, the magnet of opportunity. attract us. We have more accomplishment, for such would mean the death of education. Please may the education of the East and North be strengthened by the those opportunities are heart¬ encouraged by the accomplishments of your great cities, in build¬ opportunities of the West and South, just as ing, injculture, and in domination, and, if you please, in guiding the course over heard the breakfast table about bills, or whether i unex¬ v what They have been living when they get out of college. taught by masters, trained in theory, but underneath the drone of precept thought of the student: How does all this help me President of the Board of Trustees of a great uni¬ It is my honor to be versity, a trusteeship which has to do with the preservation and proper application of millions of dollars, but many a trusteeship which must con¬ itself with the preservation and the proper application of many cern of dollars and a trusteeship which also must concern itself millions with the education know the difference of young men and women so that they may grow up to work of life. Education is dependent on the men and women of the faculty who select those to be taught. It is dependent upon the response of those selected for the things that they are taught and for the ideals which prompt the teaching. It is dependent upon the men who administer the trust and the policy of the University. There is probably nothing in the world that is more illusive than education. Men have tried for ages to define it and they have tried to obtain it. and I do not clearly know You what education is, but this we do know: that country can rise above, nor does it fall below the teachings of its schools, no and whatever it is and needs now world the than more needs most be must in its history, are ever accomplished through leaders whom other men will follow on the right road in the doing of right things, tion into the making of this world a and translate educa¬ better place in which to live not only for themselves but for the countless thousands they can never see or The universities this of country are on trial as know. whether they shall to devote themselves to science and the professions and the arts alone, or give equal place to clear-eyed respectful young men who don't want to be an doctors lawyers or engineers, but who have the right to know what the or ordinary things of life all about and to be fitted for the doing of the are and the business of the world, upon which, after all, the profes¬ commerce sions and the arts must depend. trial as to whether above the routine of the are on classrooms they can place a sftaf to light the paths of young men and women in the years they ahead,,and all of give, als can will remehiber as I know literally men teachers, our universities are on trial as to whether men whom younger men throughout their lives counselors and friends. £V; r- . rijcores and hundreds of fine men, who are the great, strong of their communities, who, I think, remember very little of the routine of their youth, teachers who treated them mature men on the faculty who as comrades and friends, fine instilled ideals into their hearts which cannot be defined but which have stayed with them to this day. I think the sound continuation of business rests upon can come from our to the soundness of business and to our over-brained teachers on the faculties of contribution to the world should be at least a standard from which or the education which universities, but there can be nothing more destructive an we democracy than to have sneering, our universities. Any university's advocacy of ordered government, start toward one, standard which a disbelieve. We all need each other. The West has been a wilderness long since first cities of the East and South strolled their aristocracy upon a that their purpose to the preservation of democracy, to they must hold study all they want and get all the degrees they want, but not to sneer at the foundations of a country boulevard of too, must walk hand in hand, and although it thing, I would not speak now of the education which comes a faculty can slyly teach If in your lifetime or mine men thought it worth the while of their own stand to that our With God, a are horses can do is to take the sneering disbelievers—faculty alike—by the heels and throw them out. great respect for the older men of business, many of whom, thank still in control, in the grocery store, our America and take their chances unto death, the least up for universities and students or you know well that no longer is business learned around the cracker barrel, or'in the trading of hens in the wise chewing of tobacco. You and I wish that some of youngsters could have the philosophy of the cud and know when to cast part of it into the cuspidor. We wish they could have the understand¬ ing of the storekeeper who had to keep the cracker barrel filled so that he might have a change to hear of the outside world and how to run the Govern¬ ment, the while his glance wandered to his shelves and wondered how he could pay for the things he had bought with the money he knew would not come in. ^Business isn't learned that way any more. universities proper Business is taught in now throughout the land where there are graduate schools where taught the theory and the principles of business and the application of it to the things which business has bulit up. r You and I know that the youngsters from our universities cannot bring us anything at the start, but why not give them a chance? to profit and not to loss and take them into your organizations where they can put the things they have learned to work. in trustees and not to Charge it If our universities up are right faculty, the studentship will be right and you can trust them termite into the foundations livelihood ^depends and upon which of youi£ business which upon your America must rest. thousand diplomas for young They let men and women me talk to them at their graduation dinner and, being a bit facetious, I said, "Your diploma will just getting out of Stanford University. by the hand and lead them to Democracy, and so from this believe In us, have faith in us, and Business and education, member of why men have died in battle for America. nently enough, learn from us as we have learned from you. no indifference to democracy nor can students hold to jest and scorn the reason admitjyou into great land of opportunity I ask you to which made their thinking and their learning And, above all else, that possible. Education can take Wilderness opportunity and accomplishment alike. and (Aristocracy What any university must demand of its faculty and students is, whether they agree to any particular accepted academic course or not, Last year I signed over a of the country. is a mighty when they are help to business of jthe lads who work their way and wonder too, is the errant listening And while it is in the mingling of the two— accomplishment and opportunity—that education comes, education cannot ened and dad a a young men are know about us. You have the magnet of accomplishment to ever rest upon but of the things in business, could possibly be stretched to take in the eager, pected things they want. or conclusion. mighty dam without bankers who had the faith and the wisdom to know it see or allowances souls far away. who, still mindful of the trusteeship of the funds entrusted to their care, never are you all, and when all they know about business is what they have at from a mother button which released the waters of that mighty river built by a touched I once in their teens or scarcely out of them, when they are of no Each one told me that he would curbed. bid because the West There weren't any bidders from the East saw things you learn, the will rhyme with a belief in God or stern respect for the wishes of those who about doing it. contractors ' ' colleges and universities should teach young men and women Francisco, and I don't know of any city in the land which on one 1'* ;. things they learned in their classrooms, but who had, in the formative days and have faith in helped each other in the troubled days like they did right here in San so . Board of Trustees, Stanford University from faith must not them. • . feels about you, and we want you to like us and accept as unreservedly and as genuinely the things we have to offer as we offer to you in that same fashion every¬ thing that we have. We are glad that you are here to see the West, all ©fflfei the city's welcomer, but I do know how the city am not r j;.*' All of our universities know well you are welcome is a true one. *gl 1 education, and what the world has always needed, and will always need, called inflation. tainty of $25 to the actuality of $50 would be know he loves the West. ' V . between right and wrong in daily thinking, in conduct, and in the time and of course it sounded better. In those days, • • eat, or help me amount to something in the world? together and I hate to admit it, but we even led the Stanford band together. • they will do for prescribed for us to read. that we studied together. courses was read the books he he knew that maybe I couldn't afford to buy the cause . Business and Education X program 35 SESSION. ; any business house in America and if you display it promi¬ it will give you; the exist just as readily." graduation my secretary one of these graduates will get you into any dame in with a grin and offered A day after me the card of with the names of 10 of them signed, "Your diploma business house in America. Please may Of course, they came in and three or four of them got jobs. we come in?" 36 BANKERS' Business should be CONVENTION. taught in our universities and it is right that our isn't given the the opportunity to take our traditions and our knowledge and men should, in the thing they want to do in life, be held to the discipline of classrooms and of books, but it is right, too, that you older men is going to of business take up where universities leave off. so young One day your fine names will be tradition and tradition of itself touches our understanding—pitiful they are—into the days ahead? as happen to the Government of the United Statse, which blandly and much so as matter of course? a happen if you men of business are What take we I will tell you what can patient with the youngsters of business? only yesterday, but tradition kept alive by youth walks in warmth from You day to day. the manhood which all business and all civilization demands and you can Knowledge with still believe in men. has survived disillusionment and you you Why not put the mighty of your knowledge and arm train these can clear-eyed, respectful and bring them to young men help the universities bring them to the stubborn faith that kindliness about youth's shoulder so that he may walk a way with you before rests on the promise of a you are tradition? young men if you will call them from your anteroom and give just match Lads learn to walk in sunshine and if you now and then theirs, they will know how far their stride can go your step to before their pace is yours and some day when you least expect it, they will take your traditions into traditions of how - to their in use youth tomorrow's the from own which you have taught them the remembrance of your own workman- ship. wants to be banker himself—comes in and says, a just out of college and he wants job." a "There is but please let him in and talk to him. them chance. a There was ancient an French philosopher who said, "My in your son, youth lay up a stock of absurd enthusiasms, else you will lose a great many of them by the and reach the end of way journey with your Don't let youth reach the end of the Recall your own absurd enthusiasms. empty an journey with/empty hearts. Give youth work to do. We have had anxious days as has all the world, but you and I know that kid outside, a I know how you frown and shudder, government train clear-eyed can put knowledge in their minds; you can put understanding in their can heart." I know how you frown and shudder when your office boy—who probably You on forever. hearts and all their lives they will hold your traditions in their trust. sunshine and in that sunshine build materials and from You flag to fly of* America this United States is better place in which to live and face a job, our future than any but you can given him encouragement and if you talk to him a little while our future without trained youth and so you may sense in him yourself in government and in ideals and in the character of America, for in those What is going to portunity to Maybe you can't give him when you wfere goung. happen to you and if youth i^n't given the op¬ me What is going to happen accomplishment in his nostrils ? sense to him if some older a does not give him the benefit of understanding and man tradition and knowledge? other country in the world. ideals and in that character you and and we can And yet, we cannot face by your precept, give youth faith I can face our future without fear face other countries with pride and this country of ours through all stress will stand like oak and rock until time's end. What is going to happen to you and me if youth And such is the offer and the plea of education to business.^ Address By Jesse H. Jones, Chairman Reconstruction Finance Corporation Presented Not While I have entirely recovered my health, I am still With regard to the omission of the above dent Fleming, said: - We had expected that the Honorable Jesse as first speaker, our When I arrived in Mr. Jones asked to give us San H. his viewpoint Francisco he had been pretty much under Jones would be with o'clock one weather, and Sunday, on He advised to see him. come the us business and banking. on shortly before if I would not me address, Presi¬ he . R. V. Fleming read the to your convention little shaky [on and accept the will for the deed. during the trying period from which happily we have emerged, and I hope time will further cement the ties and friendhsips we have made. We all take satisfaction can of the Nation's banks. They as well are Withibest the and*pride comfort as in the condition strong enough in capital and resources£to great and growing country. our for[afconstructive^meeting, wishes following letter from Mr. Jones: Sincerely[yours, Sept. 20, 1936 jesse'H. jones. Dear Bob: As you a expressing my regrets to the Convention on your program, properly meet the credit demands of asked to be excused from appearing before the convention. President taking my place I had intended talking quite informally, but do not feel quite up to it. It has been a pleasure to work with the bankers that me therefore . . pins, and will appreciate my for not know, I have been convalescing thejpast the Coast foi on weeks, intending to attend and address the Convention. few Honorable Robert V. Fleming, President, American Bankers Association ^ Committee and Officers' Reports-General Session Report of Economic Policy Commission by the Chair¬ man, Leonard P. Ayres, Vice-President of Cleveland Trust Co., Cleveland, Ohio Outlook for The Commercial changes. the banking in Perhaps they the since closing Congress this country the are Commercial Banking most enacted important facing that it 70 years over confronted has In ago. that developed bank checks The that that the it termed constitutes depression, has recovered. until is it little now levels than more much 1934. dition It is is 10% probably Commercial has as larger merely When we exchange America of banking. It As has they and in to otherwise the be his term which dominating to gaps of that loan a since the merchant of They are their lowest in it is not year likely more been broadened, in liquidity and has that on in we days its of in some it has been its a the idle form pure sum form the production is Smith. which seasonal He the of and Bank almost complete These been laid degree become that point of no Banking is always has concepts but they have true one loans a been national an their port¬ They have all made loans secured by capital loans and, directly or indirectly, By delving through the annual reports of the Comptroller it is possible to compile figures showing earning assets of all our commercial banks for rency For this purpose being as three The loans, loans. The sist all of we true which third class needs The of banks intervals in have the term commercial customers. All loans that hardly nevertheless this and loans; bankers so deserve broad assets in consists second of real and con¬ realize will they that defined be to estate include classified grouping a as will serve our com¬ discussion. figures show that mercial to but loans, this may earning The whole the commercial loans a proportion for we banks their collateral of the of years. classify up the Cur¬ period of investments. made of composition long except the savings banks our may of mostly loans as We consists are other the commercial our banks. first taking the country considerable consider all may commercial groups. the a since been the distributed following percentage 1900 in earning these assets three of all groups at five-year percentages: distribution of earning assetstof all commercial banks Capital Year Commercial Investments Loans Loans 1900 22 29 49 1905 24 30 36 1910 23 36 41 1915 23 37 40 1920__ 23 26 51 28 21 51 merchant 1930 28 35 37 1935 56 23 21 60 21 19 he function of even always was the pure com¬ retained the granting of feature of which safety that did that paper that it did not not have these qualities 1936 have been when partner in known as capital loans. banker made capital loans he another man's enterprise, and in a considered bad integral part of the ever conformed business life of is fairly accurate general statement to say that since this century began, and up to the advent of the great depression, there has been a pretty steady tendency for our commercial banks to have one-half of their earning assets in commercial loans and the other half about equally divided between investments and capital loans. The variations from thiB a rule have been considerable, especially when business general tendency has been fairly well defined. In marked a to them. nation, and one-quarter of are that nof; have but the of much not our commercial banks, instead of being are 60% of them. The capital 21%, but the commercial loans have declined in volume instead of bring about half of all holdings they are only about about 19% inactive, period of this depression, and so far during the recovery, a change has taken place in these old established relationships. At the present time the investments of so was the loans banking. banking system has It of of banking have been formulated in the text books, and by the courts, for many decades both here and abroad, but fact securities in loans. 1925 theories down banks of all wrote by him at other times if accepted cardinal value. least by fine¬ counsels through the They have made they have made real estate loans. com¬ activities. the mean in Adam that for to always been recognized theory at it commercial v have depreciate the ... gone paper times, and not restrict that to hold investmet come commercial as to and mercial well as and about come and England, capital. principle has it leading countries have con¬ finance seasonal requirements arising from the pro¬ exchange of goods. Commercial loans have characteristically 6elf-liquidating loans, andi when they have been represented by com¬ duction the Thus and conditions of the constrain collateral. are this national our banking only compelled to keep own credits feature banking have fundamental loans business banking, our time and credit years short-term as deposits demand imported from we commercial banking mercial proportion consider whether whether or just 1928. averaged report far so was production has increased they ~4vere as temporary, the been it in banking has what nearly early, in 1928, than Commercial should furnished all in of but the totals of commercial of this a refer goods. bank a would had recovered industrial of banking fraction adequately descriptive of been never in perfection. would 1 is banking which bridges the that commercial of was great purpose banking been never has merce It busi¬ transacting of long duration. prove been for the volume that not reached, third the has it as before a than more it is small a The volume great as never place strictly but and business at taking now be properly may before it medium theories which capital change that is declined of principal our payments. ness are of into of year 10% annually on the notes of all State banks, and by that Act suddenly drove out of existence a large part of the money with which business was transacted and banking was done. That change made National bank notes our chief form of currency, and tax a governed by ihe needs folios be to appears important of the Civil War, year is it spun their earning assets, about them. more As has fhan a increased much already third as been as the noted, much recovery as the they has gone commercial were in forward. 1928, loans and are they GENERAL Now they situation this minor highly a than is loans for consist to are is important and staffed to handle a equipped are commercial period long any available. now of be would It natural commercial of that with to assume the in continuing general recovery a activity there would result important increases in the volumes business in only in be made loans, of and investments, important changes will have to policies and in the personnel of the institutions. degree because banks, much greater volume of earning assets of banks the mainly the for one very If There loans. be little can doubt that business further ex¬ in more commercial borrowing, but it is difficult to suppose that it can soon restore anything like the old volumes of loans. If it were going to do so the increases in loans up to the present stage pansion will result the of ought recovery In been and well far than greater Federal the the real production without Almost levels. mal actually they has exception has claim been repeatedly good advances toward nor¬ made such claims the commercial loans of loans and based are reporting member banks. loans after the loans, 1921. together, taken of* 1921 depression by breaking levels recovery No been has that development such under this in of perous the to A plausible explanation of this wouldi the automobile industry is con¬ industry has been durable of exceptionally an pros¬ also the largest producers of many as agricultural implements and iron are such goods having in of durable goods will result :n still more commercial loans. Nevertheless, it does not explain why loan increases generally have been so small, and why they have not appeared in greater degree in other parts of the country. Probably there are two chief reasons for the declines in the absolute it loans products If this in general. justifies relative and further hopes that the the reason for is The loans. increase in the outputs increases commercial of volumes is first the during that business to replace themselves from dependence on the banks for financing their seasonal requirements. The progress of this process was made evident by the great shrinkage in the volume of commercial paper available in the financial markets. enterprises bond able by selling second increase found in comparably the failure with the numbers great volume business in demand floated has bank deposits, deposit Another hold also banks considerable in business of factor increases and in the form the in record-breaking these degree enterprises. tending to curtail reduction of the through As credited are result, a figures of amounts of de¬ rapid more probable that of commercial than before the to their The the to the movement in Council declared itself in favor of nationwide voluntary fingerprinting. The banking for justed to appears as while the volume that is a as basis for employees of the American Bankers Association, and the tory changing of the group life insurance to conform with the and Retirement Plans, which embraces the principles and retirement It plan. It ordered that this report be printed and distributed Following careful study and approval by the Administrative Committee, the Executive Council considered the Statement of Principles of Commercial Banking prepared by special committee of the Bank Management Com¬ a Statement of Principles of Commercial This mission. the Statement of the next few are used does main of to only approved this Statement of Principles of Commercial Banking, but has ordered its publication and distribution to President Fleming; the and proceedings report hear such It is customary that earning assets Elliott S. ment first Does the Chair move the [The motion was duly seconded and carried and the resolutions adopted. Report of Protective Committee Indications that the bank crime the report in wave has been broken were presented of the Protective Committee, submitted to the convention meeting of the Executive Council by Association's Protective Department. James E. Baum, Manager of the The report said: "For three successive years since 1933, marked reductions in crimes against banks have been reported, but the sharp reduction in 1936 is un¬ paralleled in the records of the Protective Department. "The peak year for bank robbery was in 1932 when 631 bank burglary and holdup attacks were reported. This unprecedented total dropped to 407 in 1934 and was again reduced last year to 311 attacks. "In the Association's fiscal year ended Aug. 31, 1936, banks and trust companies in this country were the victims in 148 daylight holdups and 41 night burglaries. Although a total of 189 Dank robberies in a year must be regarded the courageous and tireless work of all classes of arresting officers, and wider and more intensive use of modern protective equipment a and preventive within the banks. measures points out that while banks not members of the Association represent less than one-third of all eligible banks, they were the victims in about of the bank robberies 60% during the year. strikes where the least resistance may be "The bank robber expected," the report said, "and it is not by accident or coincidence that non-members suffered 114 robberies while their neighbor banks under American Bankers Association protection, and aggregating more than twice their number, sustained but 75 attacks." in National Resolutions—Budget Deficits on Government If Impede Complete Business Recovery—Urges Against the to be of the sorts indicated, they Indiscriminate of banking ^policies. They appear to banking has entered upon a period of considerable and Taxation of the of expenses the to operation will bank changed income-producing need to be read¬ The report of as follows of the earning power not be they song, appear true are to eav of all dressed to be true American banks up but have that they are that in place to no the Burdens Chartering of Banks the Committee on Resolutions was presented by Thomas R. Preston, Chairman: of It would, go. all prepared to words where they go possible for them to go these, nor it seem likely that it will be possible in the near future. Their activity used to be the financing of the fluctuating current needs go, and that business equipped to do it is. not now through the making of commercial loans. it on a far larger scale than they are They doing it the LEONARD P. AYRES, Chairman, Business recovery progress in almost all phases Neither unsettled conditions abroad nor our national political campaign at home seems to disturb our domestic business activity. Despite industrial, commercial and financial improvement, unemployment continues in such serious proportions as to delay the establishment of a full rounded at continues to make good of our economic life. are They should now devote more attention than they have hereto¬ problem^ of the wise and prudent handlipg of their invest¬ accounts, in the realization that these problems are not only of the importance, but also that they are not merely temporary problems. to Executive Council. (Commercial Bank, Thomasville, Ga.): I adoption of the report, Mr. President. with developments present. fore of the member banks. motion? a William our motion be passed approving a Business Conditions American now The Executive Council has not modifications American which years Banking parallels Principles for Trust Institutions adopted by the Associa¬ tion, which has proved of much benefit. these prospects Commission does not view does deem them important. it conform wouldi however, which, in its opinion, to the members of the Association. assets. the old employees to a contributory basis on pension plan. The Executive Council approved the report of the Committee on Pension Report of Committee but over in Orleans, „ „ about one-half of their of having it business recovery advances, whole will soon be able to return increase banks that higher than it used to be conclusion The second our is the proportion of the earning normally be invested in securities be much to surely first come will that The Policj thoughtful to by the Council at New Nov. 14, 1935, to inauguarte a pension and retirement plan on a contribu¬ given to the Federal Government in 1934 and 1935 to punish bank robbery, merchan¬ transportation, thereby the Nation's cur¬ motorized and continue will practice indicate that duration Council approved the action of the Administrative Committee in carrying out the order delegated to it borrowing of loans. Economic apprehension, call loans unlikely that commercial time banks depression. old variety of routine business. a Credit for this desirable result is given in the report to the jurisdiction element justified. seem long a loans will commercial seems of for in Divisions, Sections, Commissions and Association; the review and approval of various acts Upon the recommendation of the Protective Committee the Executive The report rather it of the Committee. devoted to detailed reports from as excessive, the current period reflects a further decrease of 40% compared with a year ago and a reduction of 71% in four years." of commercial the volume time railroad conclusions general assets of and business. Two were corporations such reducing the total volume of credit required to finance rent foreign countries, and approved affecting legislation, all of which are covered in various committee reports, actively seeking commercial loans. has been the dise The huge the for account and accounts not are these investments. mand issues bond has flowed rapidly The banks now hold great quantities of the Federal deposits. and to be is recovery resulting from them money loans commercial of through business channels, and found lodgment in the banks securities, Springs, Va., and consideration of the work of the of long-continued deficit financing of the Administration the As the of advance of the effects indirect depression the the expended the proceeds, the of The session at Hot to build up corporate surpluses, and stock, so that they largely relieved for reason Government. Federal before were issues The to period prosperity long Nominating Committee, elected members of appropriations recommended by the Finance Committees Taylor, Shepherd, Executive Manager; and, in accordance of the various committees and Vice-Presidents for the Execu¬ 1935 at New Orleans; April 28 14, Sept. 21 at San Francisco. At the meeting in New Orleans the Council elected Arthur B. Treasurer, and F. N. with the nominations Federal Reserve in the two loans districts where two that this Those two districts kinds steel and the are and year. other almost confined increase in moderate a Chicago and Cleveland. these centrated, way held meetings Nov. should be considered by banks contemplating the inauguration of a pemsion taking place. districts be that is commercial loans An analysis of the Federal Reserve figures shows months few past has been it 1923. Council has and 29 at Hot Springs, Va.; and the commercial loans had reached new record- period. During the Since the adjournment of the convention at New Orleans, La., the tive studies on did recover slowly after the depression of The figures of the Comptroller of the Currency for commercial in all commercial banks do not tell any such story. They show that Those Report of Official Acts and Proceedings of Executive Council, Presented by Raymond Dunkerley late in recovery periods, figures which until recently have lumped together Reserve estate the matters in bank loans normally come industrial after these of discussions current made that increases of have to been. have 37 SESSION. ment The prosperity. recovery appear and the most formidable barriers against a complete to be the continuing budget deficits of our national Govern¬ growing burdens of taxation. These problems are non¬ partisan in character and call for joint effort and unity of purpose among all of our people. .' Banking-Supervision and Legislation We reiterate our stand, expressed in the resolutions adopted at our last NATHAN ADAMS, annual convention, that the chartering of new banks be limited rigidly to THOMAS the economic needs of the nation. B. McADAMS, CHARLES J. R. ZIMMERMAN, S. P. HAWES, S. McLUOAS, GIANNINI, FRANK K. JAMES R. ■ HOUSTON," LEAVELL, * EDWARDS, it during the banking emergency and capital owned by the 4. THOMAS R. PRESTON, GURDEN the correction of over-banking is making sound and orderly progress. The strength of the banks is attested by the fact that they have repaid to the Reconstruction Finance Corporation 88% of the funds they borrowed from STEWART BAKER, WALTER A. F. With the reduction of the number of banl^ng institutions in the country to something less than 16,000 units, MAX B. NAHM, decretory. investment in the structure. RFC banks American has now a substantial proportion of banking been retired. constitutes banking is now less well The Government's than 15% total of their capital able to finance by credit ex¬ tensions any expansion of sound business enterprise that may accompany business recovery. BANKERS' CONVENTION 38 aroused to prevent the over-production of Public opinion must be banks Special Resolutions—Commending institutions in places which are either not large enough to support a bank or in which there are alreadyavailable sufficient banking facilities. "We view with concern reports which have reached us of a tendency in some localities to establish new banks President Fleming—Regret at through the indiscriminate chartering of new which bear upon super¬ resisted unjustified expansion of banking We recommend that support be given the required and to bring political pressure to not are Jones to Address Convention such conditions. We believe that the Banking Act of 1935 and the regulations issued under should be submitted to further practical test by experience before being supervisory authorities under it The Board of Governors of the Federal Reserve System, the Federal Deposit Insurance Corporation, and the Comptroller of the Currency, as well as this and other business associa¬ tions, are conducting extensive researches into the sufficiency of its provi¬ sions. We believe that these researches when completed and studied care¬ by changed amendments. important and practical bankers will indicate whether major changes in the banking laws will appear desirable. fully by the Government agencies Postal Savings and Government Lending Resolutions Association's Committee on to the Postal Savings System and Govern¬ particularly commend the steps taken tn Banking Studies with respect We agencies. lending presented by the Committee on takes this occasion to Association Bankers American The were adopted: duly and sincere admiration for the able administration of the affairs rendered to all banking through the influence of his office of his personality have contributed own and the powers invaluable stimulus to the Bankers owe him a deep debt of gratitude for the profession. banking an origination and successful consummation of the series of regional on ences in confer¬ They fully accomplished his purpose of aiding banking service. taking the mystery out of banking and in providing an the bankers of the country to come together to opportunity for give intensive consideration problems. to their common leaders in business and banking We also here express our thanks to the given us the benefit of their time and experience as speakers be¬ Each of them has made a various meetings of this convention. fore the its express of this Associa¬ The services he has retiring President, Robert V. Fleming. tion by its who have the researches conducted by the We approve ment Agencies resolutions The following special visory authorities when they have facilities in their jurisdictions. Administration of Inability of Jesse H. valuable contribution to its success. particularly regret that the Honorable Jesse Jones, Chairman We Finance Corporation, Government officials that they are desirous of discontinuing certain of these agencies as soon as adequate service can be rendered by the banks. We entertain the hope that when the facts have been fully ascertained it will be possible to suggest legislation which will be in the public interest and which will moderate competition between the Government agencies and the chartered of the unable to prolong his stay in ity, the local committees of San banks. loyal endeavor in preparing for establish Assurances facts. the been received from have Bank Management Certain economic changes in Thqse changes, coupled d the nation's business practices have reduced commercial loans required to finance current operations. of the volume ^Unfavorable an with constantly lower yields on investments, have effect upon the earnings of many Reconstruction cities en complete restoration of his health and strength a San Francisco bankers, the bankers of the thank the We also various convention who lightened our journey with hospital¬ route to this Francisco who have put in long hours of the sessions of this convention, the hotels for their excellent entertainment, the many representatives of the press from various parts of the country who have given such adequate news treatment to our meetings, and the citizens of San Francisco for the cordial hospitality which they have so generously Association. banks. We extend to him our sincere good convention. California to address this wishes for was extended to the members of this ~ sound banks cannot continue to be sound without It is axiomatic that the the forms of credit extension, and of adjusting We urge that all banks devote special attention to problems of improving their portfolios of investments, of canvassing adequate earnings. possibilities of developing new urge with the changed conditions. Convention that all banks which have not schedules of compensation for Taxation We heartily that City Extend Invitations for 1937 Boston and Mexico We also already done so establish fair and just the actual services they render. payments in conformity interest endorse the constructive suggestion of be taken better to immediate steps President Fleming by various excessive administrative expense, unnecessary an¬ noyance to the taxpayer, and an unfair distribution of the tax burden. The uncertainty and hesitation continually created by the flood of new lead jurisdictions to and effect of old taxes have a business activity. Taxes should be standardized in form. Changes then would not take the guise of new taxes with their resulting unsettling economic effects, but revenue require¬ ments could be adjusted by raising or lowering the rates. by frequent changes in the form taxes and serious destructive effect and upon Government Credit, Expenditures and Budget United States of that it has been possible for the Government in its efforts to meet the fundamental credit of the We have confidence in We consider ourselves fortunate America. banks to lbnd substantial support to The banks have responded during this period as they always have in times of great need, having abiding faith in the resources of this Nation and the character of its people. But we reiterate the statement made in the resolutions adopted at our last convention that, while unusual economic circumstances and necessary efforts to relieve human suffering and deprivation, under emergency condi¬ tions, may justify unusual expenditures of public funds, they should not be allowed to obscure the vital fact that a definite returns to a balanced budget should be the prime consideration of a sound fiscal policy. It is our belief that expenditures, Federal, State and local, should now be the exigencies We believe this is essential as an assurance to business that our national finances are on firm foundations, and that business and Industrial enterprise are justified in going ahead with expansion of their activities, which is the surest method to create greater employment for workers of control. all classes. Hamilton National Bank, Chattanooga, Vice-President National Bank Division, ViceBank Boston, Mass. , President National Shawmut )*> Leonard P. Ayres, Chairman Economic Policy dent Cleveland Trust Co., Cleveland, Ohio. H. M. Chamberlain, B. Coles, National Bank of Theodore P. Commission, Vice-Presi¬ Vice-President State Bank Division, Vice-President Walker Bank & Trust Co., Blaine has instructed direction of the Boston Clearing me to present an invitation to convention in Boston, Mass. and has accommodations to care for your con¬ Boston is well situated New England in for yourselves rather than have me explain, with its soft and hardwood trees feeling the effect of the early fall. The foliage Is exceptionally fine. The towns and villages through New England, through its gates have produced paths to all parts of this great land. Follow these paths back to the East, Boston bound for your convention in 1937. President Fleming: We also have another gentlemen who would like to vention, the details of which could be the fall worked out later. produces the gorgeous pictures that you will have to come to see Luis G. Legorreta, Director Banco Nacional address the convention, Dr. de Mexico. Luis G. Legorreta (Director, Banco Nacional it is my duty, ten minutes to or address you, and, third, I wish to be excised for my Before saying a few words, to invite you to Mexico City, temptation to express in a brief word the feeling I have English. poor received from you all, committee for the courtesy of granting us courtesies that the Mexican delegation has many second, to thank the convention five de Mexico): As a foreigner ladies and gentlemen, first, to thank you heartily for the I cannot resist the of the biggest problem that we bankers have facing us. [Mr. Legorreta then addressed the convention invitation marks along this Mr. Legorreta: is a new convention to the to may briefly on the banking at the conclusion of which remarks, he extended an situation in Mexico, meet in Mexico City in 1937. His re¬ line follow:] I wish to extend you an invitation from Mexico. Mexico The objection may interest every one of you. country, which will It does not take more than two or It is not far. Although it is an advantage, and it invitation because there you could business with complete freedom, and view it from the outside, plain view of your own country—which sometimes is better. from any place in the United States to Mexico. be considered a foreign country, perhaps that might be well if you could accept our Augustine, F. First National Bank of Boston, Boston, (the the Association to hold its next three days Tenn., Chairman. William Jr. Spencer I am here this morning at the Association which House communications for I believe Mr. Spencer of Boston convention. be raised that it is far. Resolutions Committee Preston, President E. Charles Mass.): of the emergency. brought more definitely under Thomas R. desires to address the coordinate Federal, State and Duplication and overlapping of taxes taxation. municipal jjPresident Fleming: I am advised that we have two invitations to hold our next convention. Division, Vice-President First Jr., Vice-President I assure you President you will find in Mexico much of brilliance and that we will or Fleming: and with the heartiest desire to satisfy you. I think we may certainly be assured whether it is Mexico that we decide upon, we shall have a delightful place Does the convention desire to give in which to hold the next convention. consideration to this matter at this time? Portland, Portland, Ore. Cramer although in receive you with our arms open Boston Salt Lake City, Utah. Vice-President Trust discuss your State Secretaries Section, Association, Portland, Ore. Frank R. Cur da, Vice-President American Institute of Banking, VicePresident City National Bank & Trust Co. of Chicago, Chicago, 111. Rudolf S. Hecht, Chairman Public Education Commission, Chairman of Board, Hibernia National Bank, New Orleans, La. W. L. Hemingway, President Mercantile-Commerce Bank & Trust Co., Secretary Oregon Bankers Thomas R. and I Mr. Preston: of you know, to refer now move you President, it has been the custom, as most these invitations to the Administration Committee that these' two very generous invitations be referred to that committee with power to act. [The motion was seconded by A. D. of Commerce, Houston) Simpson (President, National Bank and Carried.] - St. Louis, Mo. P. D. Houston, Chairman Board American National Noble R. Jones, National Bank, St. Louis, Fred I. Bank Management Commission, Chairman of Bank, Nashville, Tenn. President Savings Division, Savings Manager Kent, Chairman Commerce Bankers Trust Co., New and Marine Commission, Director York City. Houston, Tex. Charles H. Mylander, Chairman Committee on Taxation, Vice-President Huntington National Bank, Columbus, Ohio Francis M. Law, President First National Bank, CJ$abns National Bank, Bowling Green, Ky. Lewis E. Pierson, Chairman of Board, Irving Trust Co., New York City. Andrew Price-, President National Bank of Commerce, Seattle, Wash. Charles E. Spencer Jr., Vice-Pres. First National Bank, Boston, Mass. Max. B. Nahm, ' Vice-Pres. Gurden Edwards, New York City, Secretary. Session" of Convention Members Invited'to "Banking First of National Foreign Mo. Mr. Dunkerley: President of the I have National their annual convention 18, some 19 and 20, and extends was announcements. an Thomas, invitation to members of the American Mr. Thomas says, "The Banking Session such a successful feature of and Houston will be of Eugene P. Foreign Trade Council, Inc., announces that will be held at the Stevens Hotel, Chicago, Nov. Bankers Association to attend. which Trade Council the conventions held in New York particular interest. to the question of the stabilization of will be presented to the Convention." v Owing to the attention directed currencies, a special report on this GENERAL Committee Report of on Nominations—Newly Officers Elected 39 SESSION. banking is carried and the greater The work of (Mercantile-Commerce Bank & Trust Co., St. Louis, W. L. Hemingway Mo.), Chairman of Committee on Nominations: A regularly called meeting of the Nominating Committee was held in the Borgia Room, Hotel, Sept. are as The unanimous recommendations Francis St. Committee follows: For St. 22. For Orval W. Vice-President: First For Smith, President this National Bank, Boatmen's Vice-President: Second Executive Vice-President, Adams, Salt Lake City, Utah. Bank, Bank of Brooklyn, Brooklyn, N. Y. Stephen¬ the Secretary. President Fleming: Gentlemen of the Convention, you have heard the report of the Nominating Committee. Are there any President, I Adams for First Vice-President, and Mr. Mr. Mo.): Benson for Second Vice-President. President Fleming: You have heard Mr. Is there a Hawes's motion. second to it ? regularly seconded by Mark M. Holmes, President, Exchange National Bank, Olean, N. Y.; the motion was put to a vote and [The motion was carried.] •; President Fleming: Mr. Dunkerly: .V- The ballot having been cast, I advise you now that Mr. Smith has been elected your President for the ensuing year, Mr. Adams First Vice-President, and Mr. Benson your Second Vice-President. your The Executive that Arthur B. Council announced, following its organization meeting, Taylor, President of the Lorain County Savings & Trust Co. of Elyria, Ohio, had been re-elected Treasurer and that F. N. Shepherd had been re-named Executive Manager of the Association. : Remarks ' I. ' . President-Elect Tom of deeply impressed with the honor have you Smith K. I am I earnestly hope for the strength of mind and body which will justify your! confidence in my ability to meet the obligations imposed upon me as leader Presentation As First Vice-President I have had enthusiasm, energy Association. It is source of personal satisfaction that by the provisions member of a our Administrative Committee for another three years. position have a However, extended address who have elected me to this you President-elect Recog¬ nizing the value of the regional conferences which Mr. Fleming inaugurated them during the next It is my belief also year. that the problem of public relations, which deservedly received consideration during the past year, merits our energy Harry Mr. extensive to sustain a sorely has been a period We have been fighting to keep our banks solvent, local, and State National of extensive chahges. one and ance been This governments. period New banking legislation has been en¬ There have been fundamental alterations in the methods of issu¬ acted. distribution back (Vice-President, home of First investment securities. Gigantic banking new chartered banks, some to supplement their activities during the emer¬ members and of the American Bankers October 193i will that almost overwhelmed that their heads, never banking legislation was introduced, some good, atmosphere such an was we as existed in 1931, should have a years ago are us. giving place to Consumer credit has grown to gigantic proportions. about perplexity bewilderment. and During these crowded years we have been too busy to give them more than scant atten¬ tion. It is time for new seas as we in which us and take our bearings; we must chart these to pause we are There is to sail. imperative need for research an face the opportunities and responsibilities of these Often we think of research as an changing times. elusive pursuit in the realm of theory. .But there'is another way of looking at it. To put it in plain language, research is the effort to fund out what we should do when we cannot keep on doing what System is an now we The study of the being made by the Association's Committee example of early date have done before. a on Postal Savings sical strength type of fact finding of great importance to us all. During At an official connection with the my Association I have given a great deal of time and thought to research, and I am now prepared to administration. how serve this in announce We must now it as one of the major objectives of my take stock of the interests of the depositor and we learn in our banker in America. every agency support. In our resources and determine rapidly changing business and economic order studies If we are must can best Education must follow. The be conveyed and explained to every to make effective the results of our of banking education must receive bringing we borrower. Research in itself, however, is not enough. facts financial support bankers must not feel that they are to our these moral and our educational research, financial agencies, offering donations out of their bank funds, rather they must realize that they are making investments; which will return dividends to themselves nity. individually and to the banking frater¬ Of all the branches of business, banking offers the least tangible product and is the least understood by the public. result, much a indifferent, some as Chairman of the Federal and courage to oppose, as well as propose, whose honesty and integrity of purpose were unassailable, whose standing was equalled by few and excelled by none, and, most important, one who had the faculty and habit of getting results. in good, old-fashioned common sense. Did such a man exist and could he be found ? If we found him, could he be induced to accept the position as Chairman of the Federal Legislative Committee, not for one but possibly until the crisis had passed? year, Could he give it the time and effort necessary to bring about the desired We considered the availability of a number of men, results? and, with regard for the many outstanding bankers, by of elimination we unanimously decided to request Robert V. a process Fleming to the appointment. accept He accepted, not with the idea of glorifying himself, not with the idea of an recognition. or These already were his attain¬ among His sole purpose was to serve not only the business in which he ments. was important factor but also to serve his country, in a crisis, to the best of his ability along a line in which he was so admirably equipped to How well he has succeeded is a matter of record. serve. Through his wise counsel, occupies a plane higher than at any time in its history. You have shown your appreciation of his efforts tty elevating him unani¬ mously to the highest position within the power of the American Bankers Association to confer upon anyone, but even so you can never fully render him the honor which is his for the tremendous service which he has unto I know from personal experience that during the past five years rendered. he has worked for long periods of time, day after day, and night after night, until almost the hour of sunrise on the following day—all in the interests of the banks of this country, its depositors, and borrowing customers, and the exclusion of many personal, social and family matters. to The greatest problem to me is not to understand what he has done but how he has stood the strain physically and mentally and my only answer one The more intelligently of the best no worries, except to find more In addition to all these duties he banks in this country. He has been at the head of of the social and civic organizations of Washington and served the board of directors of many of its on outstanding corporations. wonder that the District of Columbia Bankers at Hot Springs, Virginia in 1932, at whose meeting I was present, presented him with a Is it any testimonial designating Columbia? him as the outstanding banker in the District of And that is not all. of the Board of Trade of the members were It was my pleasure to attend the meeting District of Columbia at which He is an exception which proves the rule to the Biblical quotation, "A man is not without honor save in his among thousand a present when he was designated the outstanding citizen of the City of Washington. Banking Studies shall complete this study and submit it as a basis for the we future policy of the Association. As bad, some Legislative Committee who knew banking, from office boy to President, who knew the inner workings of Government agencies, who had the phy¬ many taking place with characteristic American speed, have brought naturally keep realized that banking legisla¬ we man runs methods. These changes, men can Those who lose possibly the most important business before the American Bankers job and it gave him new I but mostly the result of impulse and not clear, ciam, deliberate thinking. which to labor. few short a And intimate, very forget the Wave of pessimism frantic appeals were at that time made to our legislators. than 24 hours a day in be in direct competition with depended Association. those about them are losing theirs. when have been fundamental changes in underlying business practices; forms of we pleasure to their heads would hope to regain their equilibrium through legislation and financing which Philadelphia): my At such times few meeting. to it is that he knew his upon Bank, National Convention, the Convention. At this time it is and Gentlemen. There gency, and some which appear to the of I have been seclected for this job because of my in Atlantic City in institutions, quasi-governmental in character, have appeared, some to aid our Haas President, Ladies Gentlemen others, the American Bankers Association has come through this crisis and crumbling business structure, to bring financial assistance to distressed J. and a matter to present to advice, untiring personal efforts, and ability to command the services of The years of the novr passing depression have of determined struggle. Ladies Smith: We attention. continued profession today is the adaptation of banking to a changing economic en¬ vironment. President first-hand information of the subject of which I shall speak. convinced, however, that the most urgent problem confronting our am Retiring to Fleming and enthusiasm the activities of the Association in the fields of legislation, protection, taxation and insurance. I Service represent not only the bankers who are here but also those bankers who are receiving honors I saall continue the worthy projects initiated by my predecessors. shall likewise carry on with Silver Harry Haas of Philadelphia has right to expect some announcement of the objectives of my administration, if only in general outline. last year, I hope to continue three which I base my hope for American banking, and of all due respect and I realize that this is neither the time nor the place for an from the incoming President. today us These All these may sound like the possessions of a superman but really result opportunity to observe the char¬ and sincerity for the Presidency of the American Bankers a constitution he will be our I of depression. solve. cannot «5, which has guided the Association during the past Rovert V. Fleming has established high standards of intelligence, year. of an cooperation Robert V. of the Association during the coming year. acter of the leadership eras problem in banking confronting no and the American Bankers Association as it faces the coming year. Association and that fit to confer upon me. seen of prosperity, and eras there is education, the bulwaks upon tion of the responsibilities which go with this high office and I am aaware research, these make up the platform upon which I urge your continued support of In ■' ' In accepting the Presidency of the American Bankers Association fully droughts, convinced that which Those of you who were at the American Bankers Association convention The ballot has been cast. President Fleming: of the burden. During the past century, our chartered banking system has progressed in spite of wars, suppose ' ■■■K'--; f.' V-; cast the ballot? 4: Mr. Secretary, will you of the Associa¬ who has been called upon With continuation of this spirit, we cannot fail to advance. Smith for Presi¬ of this convention cast the vote of the convention for Mr. dent, acknowledgment of the services of the officers, has lacked the ability or the willingness to carry his share that the nominations be closed and the Secretary move an other nominations ? Richard S. Hawes (Vice-President First National Bank, St. Louis, Mr. without It has been my experience that no man tion. by a its work statement that I could make regarding no the committees, the professional staff, and the membership are This report is signed by the Chairman of the Committee and Mr. son, would be complete am Philip A. Benson, President Dime Savings whole. as a association of this kind cannot be done by one or few individuals, and Mo. State National Utah K. Tom President: Louis, of bank the greater will be the profit to the individual on, the prestige of banking an own country his own people and in his own family." Now, Bob, I want to say to you that your success is not the result of inheritance, or chance or luck, but it is the result of hard work, intelligently directed, and with the full backing of your character. Those who know best know that while you have many years of useful life before you, you the American Bankers Association is going to continue to have the benefit of your wise to you advice and counsel, and the American Bankers desire to present to you this chest of silver. as a testimonial I want to read the inscription to the members: Presented to Robert V. Fleming by the American Bankers Association their best regard and esteem and in recognition of his with outstanding achievements as President, 1935-1936. President Fleming: upon very am Mr. Hass it is difficult on an occasion such as this, receiving this tribute on my endeavors for American banking, to say much. However, I assure you that from the bottom of my heart I greateful to this Association for the honors which they have bestowed upon me and for the opportunities they have given to President-elect Smith: of this convention. me. I understand that that concludes the . . . proceedings Therefore, the Sixty-Second Annual Convention of the American Bankers Association Is adjourned. NATIONAL BANK American Bankers Fourteenth Annual Meeting, INDEX Real Estate Loans for National The Bond Account from BANK Banks, by Russell G. Smith—Page 40 Bank President's a Association Held at San Francisco, Calif., Sept. 23, 1936 NATIONAL TO DIVISION DIVISION Resolution Federal Viewpoint, by 44 Andrew Price 47 Address of President C. W. Allendoerfer__ PROCEEDINGS. Calling Reserve Items Discontinuance for Banks of Certain Handling of Non-Cash by Page Collection 48 ,.— . Report of Committee 49 Nominations on Real Estate Loans for National Banks By Russell G. Smith, Cashier Bank of America N. T. & S. A., San Francisco, Calif. National bankers, as a group, neither sibilities of increased real appreciate the estate lending pos¬ realize their nor it is the commercial banking tradition which effectively to prejudice so responsibility to provide their communities with mortgage real estate loans. money. when We need is true! of the to banks make to $150,000,000, secured by loans banks to but their time around $7,500,000,000, $1,340,000,000, years, deposit total estate real 17.8% of the time or time deposits of by more than $6,000,000,000 National bankers have, in the period, increased their real estate loans but slightly same Under the law, National banks could $1,000,000,000. have $4,500,000,000 their present time real estate invested in mortgages on deposit basis; instead, the total of real estate loans is less than The time deposits in National banks are of substantially deposits in the 10,000 State banks of the country, yet these State banks, with $16,000,- same character as 000,000 in time deposits, have approximately $7,500,000,000 in mortgage loans. time This figure amounts to 46.8% proportion shown for the National banks. reason for this of identical funds, and great difference in their There exists no the employment it is particularly illogical at a time when National banks are experiencing of of the deposits of State banks, and is nearly three times the valid mounting deposits difficulty in keeping gainfully occupied. As matter a they serve, National banks should place a much larger per¬ estate liberalization loans by passage of of the legal restrictions National banks has been of character in banking and savings deposits, National of in process loans only in the banks that loans of to a when our with only a no banks were commercial This banks small proportion of time deposits, it is slightly of place in 1936 when time deposits make up 30% of the deposit composition of our National banking system. Yet out will provide a return sufficient banks estate If we their savings deposits. on continue to share in the savings share in the real must be prepared to financing in which employed. we to are these savings may properly be accept the savings of the American people it to them to put those funds to work in the proper owe channels of constructive activity. just, but it is necessary conomically Not only is this socially It necessary. for two important reasons. economically is First, because sav¬ ings represent capital accumulation, and it is out of capital accumulation that should Second, because banks must have the higher come. earning money reasonable rate of interest Unless the National return for the use of see mortgage their of the country of these longer term investments if they are power to pay a the banks of on the savings deposits. country pay a fair savings funds, they must be prepared savings deposits gradually gravitate to build¬ leaving National banks Avith only commercial banking busi¬ Many place in a commercial truly partly savings require longer term are permit the payment of interest If National deposits should seek ing and loan associations and to strictly savings banks, thus While this attitude was proper in 1913, National quarrel with the theory commercial field, but it is equally clear which While ness. some that the had will real feeling that real estate loans, being non¬ capital assets, one character which selves of the privilege of increased real estate lending. institutions with both commercial No banks. banking would commercial dwindle is the case with the great majority as that banks having strictly commercial National bankers, however, have been loath to avail them¬ banking system. standpoint of the strictly com¬ since on the Federal Reserve Act in 1913. has been due to a commercial month by month. to centage of their time deposits in mortgage loans. the from the a bankers still view posits increase apace and their commercial loans practical benefit to themselves and to the communities Gradual termed bankers, regardless of the fact that their time de¬ of the people they $1,500,000,000. the time the be Although this attitude is perfectly proper for banks whose have increasd past 21 during the loans estate could deposit composition is almost entirely commercial, it is out of In other words, while the deposit total. real estate, the banks amounted real mercial banks great many National a of hovering amount 24 permitting banking system, with the time deposit total of Na¬ 11.7% or Today, National banks over after the passage mortgage loans held by National $1,285,000,000. tional to realize that this the record In 1915, a little more than a year of loans at Federal Reserve Act, with its Section National total only glance has operated National bankers against Although the time has long since passed National our many be or argue good that thing, the serve banking capacity. such it majority of National banks communities and every may a a must be are transition in remembered in small cities and people of those communities in Banks chartered solely for savings solely for commercial business could not exist in small cities and towns. Consequently, some communities would be deprived of banks. Furthermore, to deny savings facili¬ ties to the smaller banks will force and borrow from absentee people to deposit with institutions and thus deprive 41 NATIONAL BANK DIVISION. the of communities local ^from supporting influence that comes employment of local funds in local building and the purchase or There is a constant demand for loans for the of construction and there is homes, demand. will indication that every proportions increasing steadily assume during the next several years. The studies of the Federal Housing Administration have shown that there is a need there is to building residential encourage purchase in way every construction of homes in nearly every or This demand is and will con¬ community in the country. tinue to be local demand and should be supplied by local a Not funds. of interests it is equally necessary for the banks National the the welfare of the for only is this desirable communities themselves, but best and This means a well maintained demand for loans possible. the those serving com¬ munities. By far the greater proportion of these institu¬ tions have a Due the deposit composition made up partly of savings They cannot deposits. basis if they of volume continue to operate on a profitable entirely depend to are economic to dearth which we are trusts in familiar, loans has been on the and these loans are not likely demand of all In great volume in the near future. credit commercial for has banks taking on the aspects of already resulted in many investment commrcial loans. strictly commercial to be available in any the on with factors down grade for many years, fact, effort to keep their deposits gain¬ an That the return on this class of investment fully occupied. retrogression and is definitely detrimental to the best sents of interests should munities This would improve earnings, * greatly increased service to the community. in Only by completely serving the deposit and credit needs and deposits, manner, amount of savings a de¬ If National banks wish to place posits is clearly evident. their operations on a permit the payment of any on truly profitable basis, retain their sav¬ If National banks are not pre¬ in those communities. ence pared to do this, they may with confidence look forward to and a should communities sense proper they must be prepared to place a much larger pro¬ responsibility to their of Mortgage loans, properly made and serviced, are a highly loans. estate An expansion of real estate loans means increased earn¬ due to the fact that real estate ings for National banks, loans yield a In consistently high return investment from 3% ranges real estate mortgages down, secured by homes may be had at rates to In period of high bond yields, interest rates on real 6%. ranging from 6% to 8%. estate loans have also been high, Over 26-year period in one mortgage lending institution a a The loss ratio. small principal admitted estate loans in the past has been lack of for amortization of principal, by the introduction of the insured mortgage loan, and country indicates over mortgage money consistently better than A going rate for many years. the rates time survey that returns of inter¬ the present at average an of 5V2%. Nor is this excellent interest return dissipated by a high While ratio. loss comparative real for bond and stock data loans, estate on relative loss the commercial is not available, investments due unsound estate loans primarily to faulty methods of financing, such as lending appraisals, unrealized on failing to give proper consideration appreciation, to the character and financial condition of the borrower, and to other ill-advised Most of the ills commonly charged to real estate practices. were in reality due to lack of a proper technique in bankers will but mold the If National mortgage lending. accumulated of many years of mortgage lend¬ experience ing by institutions specializing in this type of loan into scientific real loan estate point of losses than either commercial loans policy to-fit their a I investments. bond loans it is and be¬ my have found that stock and or this opinion is held quite generally among bankers who have had long experi¬ mortgage lending. in ence Thus by changes in the Federal Re¬ Other asserted weaknesses of real Act. loans est In many 5%, and in others 8% have, on the whole, been more satisfactory from the stand¬ but liquidity, but this has been corrected by proper provisions were 6%. the interest rate on loans averaged close to part of savings de¬ with serve jarying from 4^% Such loans provide a consistently high rate of re¬ weakness of real K the funds invested. on period when the yield on bonds available for sound a lief, based on 24 years in banking, that real estate loans satisfactory investment medium for a posits. turn and bankers actively National impel aggressively to develop their savings deposits and their real experience portion of their savings deposits in mortgage loans. Both enlightened which will. competitor institution a self-interest their communities in the proper serve their exist¬ of their communities can National banks justify has been the interest and permit the payment of a reasonable rate of interest, result loans available is not sufficient to of proportion of such employ a larger deposits in real estate loans. localities it has never dropped below reasonable rate banks National it. to develop the savings business of their com¬ should and adhering banks the seek to plus that obtainable from the small volume of commercial ings they will Such a policy repre¬ accept from any one savings depositor. question but that the Federal Government will no continue for housing throughout the country, additional much for of 2Y2% now permissible below the already low maximum and, in addition, have limited the amount which business. this time deposits far cut their interest rates on have enues, considered that, see we from real angle, every estate loans are a desirable investment medium for National It banks. banks are to derive of loan with of ciples of mortgage lending. evolved principles, over trouble, it in accordance made be is this type essential that with sound prin¬ It is to a discussion of these long period a in which entirely apply, and if National maximum of benefit from a minimum a loans estate real of credit however, a special field is, commercial practices do not of years by many institutions engaged in mortgage lending that the remainder of this paper First individual on will be devoted. the list comes the principle of amortization, re¬ needs, it will be possible for them to employ a much larger quiring that every real estate loan belmade with provision proportion of their savings deposits in mortgage loans, with for safety and with profit. portance The desirability of such a policy wre consider the problem banks of the is at now once evident when confronts the National During the past country. deposits of National which three have increased nearly banks total years $9,500,- 000,000. In the 000,000. This decrease in loans, coupled with the tremen¬ dous increase same in National bankers period, loans have decreased deposits, a has placed total of more than at the $358,- disposal $9,850,000,000, most of which, due to lack of demand for commercial credit, gone With yield into the investment account and into excess these on excess reserves high-grade bonds at the lowest point in 30 National banks, in an has reserves. earning nothing, and with earnings have suffered severely. many of the years, The result has been that effort to improve fading rev¬ by means of regular payments. liquidation Had the emphasized. there to prior period is mortgage depression the doubt but that no foreclosures rowers would not would have had a have a loans been made effort to retain the amortized, large part of the depression been Many bor¬ necessary. much larger equity in their prop¬ In addition, it. during properly erty and would therefore have made a much ous The im¬ of amortizing real estate loans cannot be over¬ a more steady strenu¬ stream of instalment payments in the pre-depression years would (have brought many real estate loans down to a point in line with have many made the decrease possible nearly less drastic foreclosure policy for banks. Unquestionably, with a more in real estate values, and would one of the great lessons of the depression respect to real estate loans is the absolute necessity 42 of BANKERS' providing instalment for the borrower's indebtedness. steadily payments As a CONVENTION. With regard to maturities, experience has shown reduce to result, the flat loan has making farm loans, short-term loans practically disappeared and amortization is the watchword ficial to the farmer and of the day. the long-term loans. Not only is but it amortization essential in lending on applies with equal force to loans business and farm of Such loans should be paid off property. during the best earning homes, type every on of the property, and a pro¬ years of liquidation, based on the probable productive life gram of the property, should be part and parcel of every loan on income-producing real estate. the amortization program which the farm when years, the In from produces should be In year. is high, good the rate of order that the farmer's in faster, to year the level of farm prices amortization of farm loans, case should be based upon the income farmer to get be then renewed Placing real sirable from estate loans the To the borrower ward to the farmer when the lean years carry reduced an on a income. is borrower and de¬ lender. ownership with steadily increasing con¬ It makes possible a single long-term loan without fidence. the expense and uncertainty of renewals. his assume expected obligation The borrower with full understanding of can what is of him and, further, he is encouraged to main¬ tain his loan in good standing by the knowledge that every possible, as and the The maturity should be In fast as next his Through the farmer's income no indebtedness permit of instead account of varying yearly sympathetic a will may and the return period crop this way as year's The reduced loan and understanding rela¬ tionship between the banker and the farmer it is possible the benefits of long-term credit without incurring disadvantages. numerous flexible in way The short-term farm loan is which permits the bank greater lee¬ instrument the serving without farmer sacrificing essential security. Some may argue that real estate loans are made on real of liquidation means looking for¬ program eventual instalment basis both viewpoint of the by set instalments which take a come. quickly as the loan. on to repeated. process is possible as its position to out of debt the farmer should be urged to apply as much of his earnings to extend better satisfactory to the bank than more arranged to coincide with the period of crop returns and his period of prosperity. a that in actually more bene¬ After all, it is to the advantage of the short-term loan helps him do this. indebtedness may be cut down as much as possible during The bank will thus be in are estate and moral that risk secondary considerations. banks which and credit responsibility are This viewpoint may do for those willing to acquire property by slow pur¬ are chase, but for bankers who wish to make loans secured by real and estate desire who to those see loans schedule, moral risk and credit responsibility out pay on of para¬ are monthly payment brings him that much closer to complete mount importance. While the value of the property deter¬ ownership of his property. mines the safety of From the standpoint of the lender, amortization is doubly desirable. The instalments steadily reduce 'risk the amount of the bank's the security of the loan and to offset depreciation of the in the property, serving both to A revolving fund for loans is provided, and property. loans may be made from the constant ter to to increase incoming payments. supply of investment funds, banks their communities serve supply steady, a through being in it ment loans provide position a In the event a bank to reduce its outstanding credit, instal¬ necessary to whom look we to the principal, it is the bor¬ keep the loan in good stand¬ ing, and the loan should be made basis that will upon a reasonably insure satisfactory performance of the contract. Foreclosure and sale, if conducted without loss, is even highly unsatisfactory method of collecting In With this enabled bet¬ flow of credit, in place of alter¬ even nating periods of plenty and paucity. finds are new rowers ultimate determining the amount which a loan. be safely loaned may piece of real estate, two factors must be considered: a on a First, the present and probably future value of the property; and, second, the income of the borrower, property, in the of commercial case or either from the farm real estate, or from other sources, in the case of the individual home-owner. I with minimum a a of means of accomplishing this result disturbance to the The community. bank simply tightens up on new loans and lets the incom¬ ing payments borrow to provide a reduce the at the total. Federal self-liquidating security. loans furnish the bank with of the ness If Reserve loan. A a it and amortized loans In addition, amortized monthly check delinquent instalment the loan to the attention of the bank for action is found necessary Bank, the sound¬ on serves to bring possible corrective greatly reduces the possibility of loss. the basis on which the loan is made. Experience has shov£|i conclusively that in making real estate loans the time-hohored three should be erty in judging borrower that as a moral tion. C's—Character, Capacity and Capital— given equal the desirability we and weight with the value of the of the loan. to all It is to should of be given full considera¬ judging the moral risk and may be passed rower is an important item. of age to arned income as years assume the only a To allow 15- means or a of the bor¬ who man 20-year loan, is with 50 his of payment, is unjust both to the borrower and to the bank. Loans must be paid pay off during its best earning that home loans which are years, so to be also it is paid out of earned income be arranged to mature within the borrower's best years. under necessary productive If the borrower is unable to handle the obligation these conditions, refuses the loan. t*j the bank does him a favor when it loans, for the an indication of ability earn over maintenance income which loans the income the land at of opinion. value than the given any of the farm rather In than order a of to estimate may of case relatively be Income value placed be may appraisal is only a matter an over a on the period of aver¬ years value normal income. with any accuracy the present and of a given piece of real estate, a appraisal must be made, not only of the property itself, but of every its present other factor which or future value. premises, together with and of be may single year, for in this way it is possible to estimate probable future careful of The income value should be based better get a farm is value which time. level of farm commodity prices age the In expenses. the the period of the loan is of the utmost fairly well determined while some can in any way influ¬ A detailed inspection of knowledge of the district property values therein, may form the basis for a fairly good estimate of present value; but with loan maturi¬ ties stretching out over 10, 15 or 20 years, other factors into play which must be given full consideration if the come loan is to be properly protected until maturity. There is the question of depreciation in value due to age out of income, and just as it is necessary that business property providing greater importance the age as importance, for experience has shown that in the farm there making long-term real estate loans the to farm expected to regard to the credit risk, further In of ence several factors which must be taken into consideration. In addition case with¬ out of great importance—value as an ultimate properly service the loan and amortize the principal, in over us, are comment. to the look for payment, and his standing must credit risk The importance of correctly is well known prop¬ are guaranty of safety, and income upon The second principle of sound real estate lending relates to Both factors and usage. tent and While such depreciation construction and severity of usage. may of is inevitable, its ex¬ rapidity is largely conditioned by the quality of Construction standards be gauged in the appraisal process, and the character the guide present as or to what depreciation potential to factor occupants expect in for furnishes a reliable the matter of usage. multi-family dwellings and The com- 43 NATIONAL BANK DIVISION. mercial buildings of every and description as well as for small the added consideration due to the possi¬ factor must be given land through ex¬ bility of depreciation in the quality of the haustion and and of value piece a property of the appraiser Hence, is He must be able to judge whether district is on the way up or down, "dynamic." He judge must as whether it is "static" foresee to possible He must shifts in population from such as city and determine if the various districts, of the one layout He must be able to analyze the district to another. industrial, commercial, financial and residential, are likely if there is a probability of further to remain unchanged or movenient which would have an effect on property values Other obsolescence factors the district under consideration. include value due to changes in economic or use of eventualities these Next his must exercise in value through a general depression in business line under consideration. over-building in the through the first factor it is interesting to note with In connection past experience of many institutions well versed in mortgage lending indicates that loans made in depression due fact that in good times there is over-value properties and to to the other factors of depression order of credit and the appraisals other factors, such day, and receive their just of the level and for for the and Proper pro¬ changes in eco¬ depends upon accurately judging the point business cycle at the time both the are income as due. against depreciated values due to .allowances of give insufficient consideration ultra-consirvative loans nomic conditions tendency to a a of appraisal and making estate price inflated real possible probable trend of values during the life against to a large extent by care in the selection of loans for new construction. for new building of *In judging the desirability of loans any be character, consideration must given to the actual need for the new construction and to its commercial on loans already It is important would be in Third is on the list of sound principles the policy in the desirability of dential, may the new of case bank's of security carry those less desirable. The experience of long period of years indicates lenders mortgage and the of property are far more satis¬ clearly that certain types A by property, in reduced reliable guide as watching carefully to the the trend of properties similar to the one under appraising the property, in determining the proper terms of record of the property payment, the performance classification in which the security and belongs should be taken property classifications showing a other of the property has been made factors proper In allowances made. consideration way their own and the bank will be in a position to offer more able terms on this high proportion of trouble and foreclosure items can be made to pay way, ratio appraised value, in fixing the interest rate and of loan to favor¬ properties showing a good performance rec¬ ord, with resultant benefit to the bank and to the com¬ munity. While of detailed analysis of the a comparative desirability of mortgage security is not feasible at the many types general observations in this regard may be this time, a few of interest. Experience has shown clearly that single and two-family dwellings the most desirable types of mortgage are Not only do they furnish a closed sible loss record on fore¬ They satisfactory. very are loans, usually under $5,000, and, as such, make pos¬ small the likewise is property security. relatively small proportion of trouble and foreclosure items, but the This is important, for wide diversification of risk. a experience of many mortgage lenders indicates that many small loans are much to clearly far better than a few large ones. standpoint of both safety of principal and satis¬ factory performance of contract, 40 loans of $5,000 each are preferred over one loan of $200,000. be field of real estate financing the In the small home owner is surely coming into his own, for his performance record shows that he is definitely a preferred risk. favorable record, and the risk the affecting the present and and in, making loans upon these types both the relation to the loamto appraised value interest rate to be paid should inherent in the Jreflect the greater By thus tailing cognizance of probabilities loss varying loan. in each!-,type of mortgage security, banks will be enabled to maintain their real estate loaning operations on a more profitable basis. Thus careful appraisal and this knowl¬ lending activities. edge may be put to good use in future family dwellings such as apartments and hotels do not show construction, either commercial or resi¬ be had various a brought into being in a consideration. a over factory than others as mortgage security, In It is no part practice to make the more desirable types of sound mortgage Generally speaking, special purpose buildings and multi- income debtors. rentals and vacancies in After in mortgage lending each type of property offered as of making security stand by itself and pay its own way. ing the value of properties already under fiiortgage to the to the borrower's capacity. of property, and, which standing today had the initial arrange¬ good payment been more in line with for ments a rentals real estate loans long since foreclosed are many community already well supplied can result only in decreas¬ bank, the property meeting his pay¬ that this be done, for undoubtedly New held by the bank. residential property or consideration must be keep it in good repair, in addition to there • probable effect the the loan is In determining the quickly. monthly instalment, of the From the loan. the Depreciation in value due to over-building may be insured capacity. for if it is too large of the borrower, ments. entering into the loan, while in the case responsibility, tection This is undoubtedly periods of relative prosperity. the to loan and the amortiza¬ given to the borrower's ability to pay taxes on periods are far more satisfactory in every way than loans made in of the property, it is or should bear a proper relation to The monthly payment amount best to pay off within the be scaled to the borrower's tion program income In as much as the into factors is the possibility of depreciation the list on of loss that Upon of prophecy. powers or the appraiser re¬ mechani¬ lack of adaptibility to diversified use. cal processes; all style and layout of buildings; changes in the duction in in as of the borrower years important that both the size of the possibility of to the changes in building restrictions and zoning laws. be able factor. obsolescence an use be prepared to prophesy con¬ must cerning many things. or its estimate to which tends to reduce the influence any effort made an Obsolescence is a reduction in use probable proportions. value, value due to obsolescence of depreciation in considered be must earning and places injurious to the borrower, is disadvantage from the start. a likely to become delinquent importance. Possibility him at crop of the farmer are rotation, irrigation facilities, and the skill of prime of crops, diversity Here misuse. other or this by farm real estate, secured loans of case credit Excessive loan should be amortized so potential occupants. In a of the present be estimated from the character homes may purely far we have technical sidered from discussed real viewpoint this angle, of estate loans bank from management. it is clear that real the Con¬ estate loans, probable future value have been weighed and allowed for, properly made, are a desirable investment medium for Na¬ consideration must also be given to the relationship of the tional banks, loan to the income and net worth of the borrower. tively low loss ratio. rower A bor¬ whose only assets are his income and his prospective an excellent interest return, and a rela¬ However, there is another aspect to this question of real equity in the property should not be allowed to assume an estate loans obligation which is out of line with his total responsibility. every with and banker. one which is worthy of consideration by Not only are real estate loans desirable as a BANKERS' CONVENTION. 44 highly satisfactory of source revenue, relations. greatly their field service and of tions, j'eal the case, a The able addresses convention of Lindsay Brad- at this leave little to be added to and problems of The very fact four speakers banks investment portfolio. a bank investments uppermost in the minds of bankers are Those of hear these addresses Indeed, the facts who you fortunate enough to were reports will recall that they are in or substantial agreement as to lished beyond selected extent, is convincing evidence that an the reason for this state of affairs. which they proceed have been estab- on question by all who have studied the subject. In its summary of facts, the able report of the Commission Study of the Bank Structure of the New York, State Bankers Association, published last year, said: Whatever the theory of commercial banking may be, we face an accom- piished fact, a practical condition where true self-liquidating commercial loans have dwindled to small proportions and capital assets have become the predominant part of bank The extent to which this change Policy Commission. has occurred is interest- In its the showing reports distribution of earning*assets of commercial banks this since 1900, report shows that at that time and continuing with only minor fluctuations until 1925, commercial loans constituted banks, approximately 50% of the compared with as in investments. What an average commercial of assets of approximately 25% marked contrast with the present a condition, when only 19% of assets in commercial banks are in loans compared with 60% in investments. as r . As SO was well said be well cannot for friend a public rela¬ By overlooked. will completely more of those com¬ part a the benefits, not only of an excel¬ reap Bank President's Viewpoint Bank of Commerce, Seattle, Wash. true in the small bank as in the large one. The fact that men's time and thoughts are absorbed with many things in small banks does not relieve them of this responsibility, By the same token, the President of a large bank has the responsibility even though the task of supervision of its bond account is delegated to a committee, An outstanding necessity of banks today is for more thoroughly trained investment men in their official organizations. These men should be selected for their sound, mature judgment as >vell as their knowledge of investment securities. It is desirable that they> be»officers of equal rank and standing in the organization as those handling loans. Too often, it seems to me, banks which have splendid staffs of loan officers rest for their investment decisions upon men who are not well rounded in principles of sound banking as well as sound investment procedure. Obviously, every bank cannot have separately constituted bond investment In such divisions. cases, it is the duty of the individual charged with the responsibility for making bond investments , .. , , , to endeavor so to equip himself by study and application portfolios. ingly developed in figures given out yesterday by the Economic make to building good same program this subject, and that the reports have de- on everywhere. discussion of the policy, procedure a that those in charge of the veloped it to such for committees and commissions, of the Association's reports and in lent investment medium, but of increased goodwill as well. By Andrew Price, President National ford, J. Harvey Wilkinson and Mr. Eichler, and the various a loans become munities and and with every loan the bank has the opportunity The Bond Account From factor estate will banks larger group than would otherwise be much a services As supplying their communities with mortgage money, National strengthen their The bank's facilities are made standing in the community. available to other institution. the healthy public Through increased real estate lending, banks can extend merchandise to also offer but they admirable instrument for building sound, an as to qualify for this task. It is a responsibility, which in fa^t as well as in law rests upon the banker himself. He cannot successfully avoid this by delegation to others, especially those outside his bank. Bor *he rca-sons I have previously stated, I feel it would unduly labor the question for me to undertake to restate many of the points developed by other speakers at this convention. For brevity's sake, I gladly subscribe in general f° ^r* Bradford s basic philosophies as outlined by him yesterday, which were: J- Confine fheportfoUo to high-grade credits. 2. Limit the maturity risk. by the New York State Bankers Asso- 3. Be satisfied witn the going rate of return on high-grade credits, ciation in its study Of this subject: 4. Do not put emphasis on increased earnings from capital gains in the portfolio. In fact one With conclusion from recent developments seems inevitable. the growmg volume of cap.tal assets and long-term assets the element r As long as assets of prices of declining prices and depressions is are rising and business is growing, banks must be These peri- expected, and the bank that fails to recognize this fact in the selection of its assets does not weather the storms. contingency risk and-speculation. The bank that fails to recognize this fact in the selection of its assets does not weather the storms. This bank is an organism, not Any disturbance in or c less the whole. An mere reason for this is that a mechanical combination. of it will derange error or vitiate bank's management, and but the evil the combination. branches of condition. a If may errors ac- in a the product of the two is not their be raised to a very high power by Only by the Jiarmonious operation of all bank's a more in the conduct of its bond produces fruits which combine with other count sum, a one part The business bank has a can it maintain a healthy large part of its investments in mortgages or in collateral loans on securities, then obviously its management must keep this fact well in mind in select- ing its bond investments. The affairs should taken well be as as to be able to determine how many bought and how great , . . , OP : rather amplify, these points .. a risk can to maturities and kinds selected. .. . ample, the that for 25 Economic years Policy bonds reasonably be This is equally a , ,1 given time. Com mission's For ex- shows report commercial banks successfully operated with approximately 25% of their assets in investments. But today, Let us to that portion of our assets program with confidence that it is sound in principle and experience. j IhlS can be hedged *h6 proper timing 01 their application. proven when approximately 60% of assets are in investments, it seems to me we may well by our ponder with the proprieties of applying the formula to this full In other words, what we should do with amount. mately 35 % of tainty. over As to all our or a lies in the twilight approxiof uncer- substantial part of the present excess our assets normal investment funds, it zone seems to me they should be confined to investments of such maturities and quality that we can carry risk to ourselves or them to maturity Vithout undue restriction of commercial banking our functions. This is to a large extent, of course, a and the present low rates lend banker must therefore know the rest of his bank's so I Would, however, qualify, ^th the opinion that in part they rest for their success Upon apply Mr. Bradford's principle does not apply to the selection of bonds alone but to assets in general. t0 mtur8 serlally over a ,imited by the relative amount invested at / There appears no way to avoid fluctuations in prices or to eliminate the element of ten(fc period with can carry on secondary quality and perhaps make large profits, but the day of reverses InTest t„e portfollo s0 tha( i{ appreciated. now reckoning always comes when the economic trend changes. odic Con(lne the portfolio t0 securities promptly marketable, 6 The extent to which capital values may quality is of supreme importance. shrink in periods g of no cepting "the going rate of return . question of timing, great satisfaction in on ac- high-grade credits" for all of one's investment funds. "You can't said a run good banker. a bank successfully But who would on bond profits," agree with him when 45 NATIONAL BANK DIVISION. lie said, "If the bond account shows a running off in income, I prod my committee into action and get that idle money working, for the only way I keep income can in up a fading interest market is to buy more (bonds) at a less income rate" ? During the past three market has gone if this only banker same were serving he would temper his remarks. wisest and most comes a No be can will keep income is apt up But he do certain things which errors of judgment in this The most important of these is to be constantly respect. alert to the three indicators of the financial system: the rate of restricted discount, and the foreign exchanges. by artificial economic forces and orators of the present Prices, When un¬ these register the operation of means, point to the time to buy and time to sell bonds. Some banks employed bonds. years if not Exchange rates are now artificially trolled by stabilization funds or other restrictions tically this civilized country, and little every Discount rates here and source. can in con¬ prac¬ be learned from abroad likewise are largely influenced by governmental action. But prices present time, especially those making up the cost of living. For these, like the steam gauge on a boiler, indicate the temper and pressure of public opinion with respect to the currency system In the past at a as to value future Bonds, being contracts to date, not dollars-wrorth, are according to the purchasing powder of the dollar. There is indicator which is apt to better disclose this present trend should it eventuate than the index of the cost of Under present conditions most many or institutions are individuals with living. money uncertainty the value of the dollar in which these debts will be paid distant future. as And if the cost of living shows a strong ten¬ increased. In spite of what has been done with coinage laws, prices as they always have been fixed in the world And here in passing let markets, in terms of gold. the personal opinion that one me ex¬ of the greatest tasks national leaders is which lies ahead of our plan which will again make all contracts gold contracts once trade, obviously it is desirable that such tion of our culties. It of simple task, but a to such stabilization, as on with me upon probably Kemmerer has so our a plan be under¬ it rests the solu¬ this way to the gold bullion standard, well said, "the way to stabilize is type of international leadership not excepting the field of world peace. Indeed, it would constitute the greatest single contribution to peace. to make We war all on credit. vanced to Nations, like individuals, are slow with their good customers. know legislation, arrest class Then the The cure you bonds of next the as will cycle supply of good lower priced In Unsound paralyze enterprise and appraising various plans which our social and economic ills, I to remember what William of the Science of can are ad¬ think it well Graham Sumner, then Professor Society at Yale University, said in 1896: The fashion has grown up among politicians and stufnp orators of using assertions about prosperity and distress as arguments for their purpose and parties come before the public with prosperity policies. seems close at hand when first to class its ratings. lower class when the paper Surely memories of 1929 to 1933 course. too fresh in the or be unto the banker who finds him¬ woe considerable amount of such runs only obtainable under it, but entitled be for this is not cheaper bonds will in truth be second self with any minds of most of us to find in that us position. But for those of us who may forget or have experienced the devastations of a rate bond of this rence those too young depreciated to corpor- portfolio, it is likely well enough that attempts have been made to throw up legal barriers against a recur¬ I refer to the regulations respect¬ experience. the Comptroller's interpretative ruling with respect to this section dated Feb. 15, 1936, and the Comptroller's circular address delivered containing excerpts from his mento on most a These introduce May 2, 1936. important bearing investment upon a new in Sacra¬ factor which the formulation of an policy. This law puts tipon the Comptroller of the Currency a duty to prescribe limitations and restrictions with respect the securities which to purchase for its of own national banking association may a account, and leaves to him the duty defining the term "investment securities" as he by may regulation prescribe. State banks, members of subject to the This was same a Comptroller. should the Federal Reserve System, big assignment which Congress Comptroller's regulations, it have been directed to him in not Like certain other itself. the pressure are limitations and conditions. gave to the The discussion and controversy which have resulted from the seems to me, his endeavor to but rather toward the law banking legislation adopted under of conditions prevailing in 1933 and even in 1935, the full effects and consequences of such broad author¬ ity contained in this law as were evidently not envisioned but it They have pro¬ seems I do not disagree with the purpose of the latsr, to me inevitably places that the law is just not upon which should be and ciple were that ous workable. It examiners the burden of decisions can of officers and boards of only properly be the responsibility If the banks. same general prin¬ applied to loans to be made by banks, it is obvi¬ utterly impossible condition would result. an Soon after the effective, it was Comptroller's circular of Feb. 15 became evident that rating bureaus could not ap¬ propriately be the final judges of bond investments for banks. Any successful investor, and rating bureaus themselves, will testify that their ratings must of necessity reflect primarily the past. of are market prices alone the criterion bonds can be judged. thought today attacks the safety of too high grade bonds, not on low, but rather that they when a Nor the safety of which other can't legislate good times. the other hand, few a small part of even a reason Indeed, the time grade securities, and overwhelming ownership Success in this would far transcend any other to stabilize." until only disposed, the time is fast passing so be considered for bond investments. s by Congress. this Nation to lead the on were a present domestic and international trade diffi¬ seems gold it is incumbent and work out conjunction with the other principal nations of the This is not world. to On account of its bearing upon foreign in law and in fact. taken in are can fulfill the mandate of the law, still fixed press plan bonds decreases. to in the dency to advance rapidly, this uncertainty will be further are of these many because the risks increase and unwilling to purchase long-term bonds, otherwise lend for long periods, due to course, because of the decreasing returns dollars pay bound to fluctuate Indeed, markets tend to discount such trends. no have profita' rated triple A and only due to the depression has and the credit structure of the country. fluctuations in the value of commodities have caused great crises. years ing bond investments contained in Section 5136, U.S.R.S., particularly important indicators at the are Of ago bank destroyed by laws which hamper the free action qf economic forces. during the past three part of their funds in the field of low-priced a For those who are the value of two of these indicators is reduced The prosperity where they need to see it for see dropped back into lower classifications. *" At present day of their argument. purpose a can greatly reduce the hazards of politicians or stump orators have any devices at their control for making it so? when this 100% successful in properly timing purchases and sales. and thrift of its population, does any sane man suppose that to avoid future loss. or future headache. many a banker time when the profitable procedure is to stand aside, to To buy more bonds at a less rate to cause that say his investment committee on There forego current income for future gain to But I dare one way—up. its If this country* with country prosperous." "making the population, its resources, is not prosperous by the intelligence, industry this has worked well, for the years for grams a the are are and priced And yet necessity of making given issue of corporate bonds under the terms of the Act and issued under it, that they priced too high. bank examiner is faced with the decision with respect to a our government score by A large school regulations which have been he naturally is influenced by both the rat¬ ing bureaus' appraisals and the price of the bonds in the market, generally interpreting a low price as an indication that a bond lacks in quality. Having reached the conslu- 46 BANKERS' CONVENTION. sion that the bond is therefore speculative and not eligible,* he must report the bond under the caption of "bonds un- government lawfully acquired." banks. No honest board of directors welcomes the classification acts or of bank officers group implication of or has been released in is little wonder there is such general law. I satisfied am that the complaint Not will the deposits which they created be «withdrawn from the There cost of borrowing down. other imposed with the man, responsibilities of that office, would find it difficult to define the "investment term with securities" advance. satisfaction to all concerned than he has done. There is another This is bound to exercise a re- The is true of same present vast holding of our gold, which continues to increase. why I find myself in disagreement reason their command to keep the power at use every straining influence on'other tendencies for interest rates to greater any retired by actual payment It is characteristic of governments under such circumstances to this Act. , are banks. Comptroller used his best judgment in promulgating the regulations he has issued under I also think any deposits in our As long as banks continue to hold the government until the bonds themselves to this as as remain in the banking system and will press for use. being "unlawful" where they have exercised reasonable precaution and followed their best sound judgment. vast amount of a today appears obligations which created these credits, these deposits will of their any banking system our credit, which But if for heavy withdrawl of foreign gold should with Section 5136 of the Banking Act as it stands today, mists It any reason a most econo- occur, could happen to us. offends fundamental a principle of constitutional our form of government; namely, it transfers to an administrative officer It is one of the best things which of much discussion, not only in banking circles but by the belief my this would likely be The holdings of government bonds by banks is a subject charged with the duty of enforcing the law the right reserved to Congress to make laws. agree public at large. Not infrequently the issues presented by that the bankers could well direct their particular efforts to government expenditures beyond current income are con- getting the Act itself fused with the so modified leave the responsibility as to make it workable and where it belongs—with the banks themselves. Right here let The other powers of the Comptroller, the Federal Reserve eral Board and the Federal Deposit Insurance Corporation Board sufficiently broad, are could certainly be made or so, indulged in which tors, such analysis, cases "the the soundness of so of U. responsibility consider for us knew a terest rate, we summarily. for In final maintaining moment the causes the high investments As far manage- subject of interest. If in would be in much better position to judge prices/ bonds. were would no rate present true rapidly than it more to The If this as a was even at present low levels. enterprise. that of its no recorded instance where the agencies has directly exercised the banks as a whole or upon any Certainly as a bank 7% allot- a It probably can be justly claimed, how- result of the policies and programs adopted by that this has brought about recovery, a condition where banks, by force of necessity of keeping their funds employed at But a minimum risk, have had to turn to the government bond market. Up to this time I believe that, irrespective of capital beyond the needs Until within the past few months at be found. any upon par nearly riskless are as the Government in its efforts to set in motion the forces of not capital accumulating needed to extend enterprise, it not the result of accumulations of of borrowers, favors result of or this contention. present low interest rates tructure is our as can that they reason particular to buy its securities. ever, doubt be advantageous and would lend confidence long-term commitments it is evident that Banks bought these bonds ment on subscriptions to the last Treasury offering belies This applies especially to government bonds and other so-called money banks because of their present holdings I know there is as coercion any the fluctuations of the in- what might reasonably be expected as to bond lenders. our Government bonds. S. Government about what more public maturity and for the with ment of individual banks." Let continuing Fed- a indiscriminate countenance because they had confidence they would be repaid at standards of quality for bank assets rests upon we do I apt to result in loss to the deposi- be real I do not condone me say nor dealt are can deficit, spending, but I seriously doubt the wisdom of impugning that if in any particular case investment practices or policies are question of the fundamental soundness of the credit of the United States of America, opinions as personal our to the proprieties of the use to which large por- all tions of these funds have been put, the banks of this Nation know that production decreased for the greater part of the have been justified in their investment in government bonds, past decade. We are we all equally well aware that during the past several years capital has been consumed at a rate In appraising the risks from this point forward it is more rapid than it has been accumulated. One our only conclude, therefore, that the present low can interest rate is the result of the large amount of credit ated by government borrowing. fluctuation It have experienced does not as correspond to the produce this rate we of interest. If this be true, then the effects of it are not subject congratulation. for than that rate now not to the bankers try as a now a whole: or real benefit, just It would give tone to the It would be depositors who have It vital prospects seen quartered during the past four their inter- seems est been force can proven. well lose of that will we harnessed. Whether this Somewhat dependent upon how course your see For my part, it seems to me continued low interest rates for are bright as a dollar on am as great corporation certain: First, that you answer that corollary questions, time to come. There no depositor will the government bonds held by - our banks , more to worry about and value of their other bond holdings, which in the aggregate for all reporting banks amount to approximately 50% of their total bond invest- natural the likelihood is in favor of some our resources, or those of the United States of Second, that bankers have infinitely early an viewpoint with respect to the of the bond market and its see bankers and citizens to other customer, firm today. Never before in history has inter- kept harnessed and under control remains to be question will depend future any with respect to the Soundness unlikely, however, so be would to Of two things I And years. concern. change in interest rates. as we sound fiscal America. banking, in which the entire Nation found in April, 1933, a duty a whose real worth cannot be seriously questioned and whose market, last, but not least, it would greatly reduce the dangers it had our resources upon to meet To the extent that continued support, consistent with as we benefit to small money a our its or conserve again be called is being made in the direction of policy, I conceive it is a lend a may great national emergency. higher contrary, prove a a against the time that it progress creditor class alone, but to the coun- nor dull and lifeless affair. halved the prevailing would investors and savings est On bankers, largest and strongest customer, to set its house in order, policy will be to waste its substance ere- normal action of the forces which should as task to consider the progress which is made by this, to balance its budget, and for us to determine whether its clear that the seems our ments. - As to market fluctuations, occasioned by changes of interest rates and other investment hazards, it is obvious sound banking requires the establishment of establish reserves observation that against banks, other reserves just contingencies. both large recognize the necessity of doing this, and small, even It as is we my generally though it results 47 NATIONAL BANK DIVISION. in serious reductions to their earnings, and In closing, remote. as alreadyjjreatly reduced current though they even may regard this contingency I would like Jo^quote once more Sumner, who in 1879 listed the^qualities^for a great from President of C. W. of Enactment of session first such vital banking Executive Kansas City, Allendoerfer, Vice-President First National Bank, Mo. legislation was as by the approved Congress was followed necessarily by a the Seventy-fourth Division's period of adjustment during the early part of the National Bank just closed. New requirements had been laid down for National bank and new interpretations were being formulated. These brought year conduct, ' comments which and: rulings had to be drawn by the Board of Governors of the Federal Reserve System, by the directors of the Federal Deposit Insurance Corporation, and by the Comptroller of the Currency. They required study, and fortunately, by invitation, representatives of the division, together with representatives of other branches of the American Bankers Association, were permitted sit to in careful received and of discussion a banks member from inquiries deserves and provoked consideration. those of most numerous Regulations in tentative form, to regulations, effect, and offer suggestions for their improvement. consider their practical inaugurated by study the Particularly significant and commendable is the practice officials those thus of bankers .to representative permitting properly so called— "those of the practical man, as Certainly these^are^neededjn the conduct of a energy." bank's bond account to-day. Reports-National Bank Division Committee / OfficersAddress banker sagacity, good judgment, prudence, boldness and obviously the work of the Congress is vital to members of the division, which follows carefully and constantly all proposals to change the laws affecting National banks. However, all other banks, in a greater or lesser degree, also feel the weight of Federal statutes. In the last session of Congress a great many of the bills which concerned National banks— especially those which affected them only indirectly—touched also all other banks and, therefore, became the responsibility of the parent body— the American Bankers Association. That did! not mean that the National Bank took Division its relaxed never the parent with active part They no were efforts. in work. the it cooperation full measure of hearty On the contrary, put forth continuously in body, to which the division gave a support. But there related National to These alone. banks Congress some bills which session of the last offered in were greater number than in were in Some of impressed Congress sufficiently to advance it to any point even near the stage of final enactment. Unfortunately, too, some bills which were recognized as proper measures failed of enactment. I am referring now especially to and embraced a variety of purposes. sunported by sound reasoning, and no such bill other recent any them not were session, recommendations made by the several of the One of them Comptroller of the Currency. 6204 of the certain that National preliminary drafts of the several regulations, and later to join in discussion of them with a view to determining their workability from the standpoint Revised Statutes of the United States so as to make it of banks could declare dividends more the It operator as believed is well that the supervisor. as of some made recommendations the in those con¬ tion against. rency Though it was not practicable, it is regrettable that all of the argu¬ and all of the reasoning back of each regulation considered cannot ments be They would show how, in many instances, understanding and that proposals which at first may seem strange published. dissolves criticism, ill-advised or nition frequently their of assume in the light of recog¬ different aspect a render them changing aims, is carried it debt in is asset an as secures made by the Comptroller of the Cur¬ committee consideration, but were laid aside finally due largely to the lateness of their introduction, and to a desire to enact only such measures as were considered immediately necessary. However, the reasons urged! in support of these bills still are convincing, and likely the measures will be presented again when the next Congress received Congressional Jan. 5, 1937. convenes, Social Security more the Following of much Federal Social Security Act there was whether National banks were subject thereto. States" were exempted from the pro¬ of passage the in the question interest the of "Instrumentalities United had decided that National banks visions of the Act and the Supreme Court Manual The of Lending Powers following the passage of such a comprehensive law as the Banking 1935, is bound to be somewhat confusing for a time and difficult ately of Act would held be to made as to whether these court decisions provisions of the Social Security Act. been ruling had government apply the to and in proper physical relation to the statutes they elaborate. To alleviate this condition the National Bank Division has prepared a manual of powers and restrictions governing loans and investments by National banks. This document contains the pertinent sections from the various laws, andi carries also the adjunctive regulations Recently the Internal Revenue Bureau has In addition, much explana¬ has been provided. Care has been employed to avoid duplication of publications already In existence. It is felt that this manual will be a helpful accessory to the equipment be National bank. It is confined to the two banking functions mentioned above. It is usable with dispatch. It is as compact as its nature will permit without an abridgment destructive of its purposes. Grateful acknowledgment is made to the office of the General Counsel of the American Bankers Association for the great assist¬ ance rendered in the preparation of this manual. It has just come from tection the press, mittee to keep issued form by the several supervisory authorities. comment tory of quick-reference in lending officer every and has been mailed to each National bank. copy a of a Real The real division since passage broad Some would it figures are be desirable to make available bearing upon a study of such loans of the Banking Act of 1935, but the areas covered are not Clear it is that much diversification to establish defi¬ real greater estate lending now is possible, just as the McFadden Act of 1927 broadened this privilege mod¬ erately after heated debate upon the desirability of so doing. The expan¬ sion since the liberalized law became effective last year has not been and perhaps could not be attributed to the change in However, the broadened powers, supplemented by the various the statute. factors intended a A to encourage such borrowing and such lending, may result volume. larger committee estate loans in the of The division has made subject to be made at this convention a study of the history of real by the committee Chairman. of Non-Cash Items frequently recurring discussion of the propriety of the handling of non-cash collection items by Federal Reserve banks is prompting the just now to give it decision Federal is the Reserve including determine some that fact a consideration. secial Partially responsible for committee of the Presidents of the banks is making a study of the operations of their banks departments. The division seeks to whether it is the opinion of the members of the division that a those of the collection change of practice should be made in view of past experience and present conditions. possible to Aided by the results suggest a course all classes of banks. of the earlier inquiries, it may be satisfactory to which will be equitable and This is the aim of the division. Federal State new legislation always is an Governed by laws Legislation important part 6f the National Bank enacted by the National Congress, and supervised by officials who receive their authority from that same source, by the Secretary of this division. bank that for unemployment compensation may taxes the States and credit taken by an employer for contribution! unemployment fund of form been have to 90% of his Federal tax. banks by State authorities would up of threat National to taxation serious a Section 5219, which on we rely for pro¬ The problem was thus one which concerned the Association's Special Committee on Section 5219. As I have stated, the ruling of the Internal Revenue Bureau had not been issued at the time of the Executive Council meeting in April, and unjust local against taxation. during that week a joint session was held of the members of the Executive Committee of the National Bank Division and the members of the Com¬ Section on It 5219. was that the Social Security Board! reported employees of National banks should receive the benefits provided in the Act and correspondingly the taxes should be of paid. the opinion that the necessary, attention legislation new would be a Bank National close that to put National banks under the Act, and President joint committee composed of representatives of both Division and the Committee on Section 5219 to give Fleming appointed the therefore, probable, appeared It proposed, if the form of to such bills which may be submitted to any Congress. Trust The ties may not examine the trust departments of National in the in The Trust Committee that there is of the largest National case in official of our most is not bank in each of two States. division has investigated the Federal conflict with some although State banks, unless the question desires to submit voluntarily to such an Nevertheless, the right to examine was demanded by State bank authorities the Departments Banking Act of 1935 provides in effect that State banking authori¬ particular the cases carefully and found Statute in authority is the laws merely in eight and permissive required to make the examination. Harmonizing of State laws with Federal statutes is expected during the of Legislatures, sessions next not considered necessary, We States and and action by the division on the subject is though it is prepared to be helpful if called' upon. concerned much are United the the over the report Speaker of submitted to the President of the House of Representatives on representing a part of its Study of Protective and Reorganization Committees, and dealing specifically with Trustees Under Indentures. If the recommenda¬ tions of that report become law, they might result in the complete segrega¬ tion of trust departments from commercial banks, which would be harmful June to Federal Division's work. a A to ruled "that neither the banks under Titles YIII taxes imposed the to of the full text of that ruling was mailed A copy contemplates levied by States, The division Act subject are that Act." National each to employees of examination. our National banks, which study is the basis for an address on Collection this IX considerable, very in their was Loans enough nor do they present enough trends. nite that felt, too, loans. estate Estate nor and At the time of the meeting Bankers Association in April no Council of the American Executive the of the United States." "instrumentalities of are governing National banks, especially immedi¬ of regulations number the association or unlesa the books of on collection." of process other recommendations and These well thereto collateral the which to modifications which, yield readily often and purposes, adaptable to the wide variety practices and communities to which they will apply. The policy of open and free discussions obviously is so constructive that adherence to it by all regulatory authorities is earnestly hoped for. without unless associa¬ for a period of six months, such debt in the amount at is past due and unpaid: which interest on such Another frequently than semi-annually. proposals would define bad debts to mean "any debt due an of his discussion, brought changes in language which preserved the ends sought by the super¬ visory boards without disturbing practices admittedly proper. Generally speaking, the division feels that the regulations as promulgated are acceptable and, for the most part, they are not seriously complained being subjected to searching study and after ferences, about and clarify Sections 5199 and amend would 18, banks and trust powers, way possible functions by 1936, of the business and alike. and Exchange Commission, Some 1,578 National banks are exercising the National Bank Division is glad to cooperate in any with all the banks. bilities for harm in Securities Trust The Division, Trust the report of whose Division the SEC. is includes the trust fully alive to field the possl-" 48 BANKERS' CONVENTION. Federal The interest of loaning Loan in subject the permanent program in Agencies the of by Federal competition Orleans but was expressed on the program of the division meeting through an admirable address by Wood Netherland. Dur¬ ing the year an inquiry into the extent and character of this competition was conducted by the Association's Committee on Banking Studies and, New therefore, has not been pursued further by division our central hard is this A It The slow, tedious of progress Members to the moderate improvement in banking, Individually business well revival, and accompanied by a general business, precipitated problems of unusual character which required prompt consideration. Many of them Federal of centered were agencies the still division's exercising affairs office They and accessible to were availed were This Washington, services. of individual bureaus, but by Insurance D. They all banks, instrumentalities National of banks. members to the and because in location render not restricted of numerous directing The C., enabled it were the of reason National over such of as capital by authority clients of in helpful individual Nation's number greater the measure in the as viewpoint of is some of the variety of a National Association banks. without to charge, by banks of all classes. service far had the greater Corporation, the do to part Board practically led of it of the into Governors all Federal Deposit Federal the of governmental Reserve System, the Office of the Comptroller of the Currency, and the Treasury Department. The close relationship of member banks with these agencies makes those genuine made pointed out which the of success benefits. contacts numerous cooperation work all banks will so It is too well be known these wonderful Association contacts will find and scope so this division for the service spirit character they has thus share may to me of uniformly extremely helpful if need you these You have just the listened to report of the principal a Bank Division interesting year, less spectacular, an activities during the past perhaps, than meeF to developments It is exactions, denied or that true its we or the emotion which in the monetary not, the capital standard, a recent given conducted It year. was the of this I into the on these the of have we and emergency, we the out that, you the various steadily to appraise ourselves serious contention that it except factors which The retirement of recoveries Depositors accept in willingness little the mention not or being able to such wove of the of to place their subordinate insured an in influences, a bank. Little formerly absence to or Without doubt failures of upon And to yet with banks? whether to as is with connection is made all there safety general feeling established, and among of all upon income without Is this because of the combination a Or sustained it is due to of them? large part of the restored confidence in banks is the result of the public education campaigns conducted by bankers' asso¬ ciations and by individual banks in the attempt to "take the mystery out of banking." to carry some These in men efforts, education asked "Can farmers of this why one; interest Club been talk" you are simple explain employ task and flattered into you in express the for powers clear Banking Act of 1935, the of has who one business why and men of cannot but It our It the volume has the of fact credit details of It is or only not our own it was said standing of cannot be their increase of true a their reserve help others the and provided the reviewing law in clearly justice that of public relations. or men are to strength or requirements who doing present but For events. had no However, many under¬ proper such it the in weakness. regulations which The first use of have yet a volume of the always are times of which worry If I of of group These retired few a I sense we are certain, the note. credits which will be we only were which of maturity than one more over are right, making which This will require and little a more likely to arise doing this inter¬ more are which loans good, are for payment. program later things are port¬ loans viewpoint, which But our final payment extending longer of loans are the at operations little a hope to say it, and money us a which make against the contingencies wisdom easy of slow." be to program be the no but check frank a probably with fixed serial payments. approach, financing. takes It mistaken growth "good longer period. mediate whatever may not am the expected year, provide low interest but I will do rates that nevertheless—it is in so make we mistakes the on. Resolution Calling for Discontinuance of Handling byFederal Reserve Banks of Certain Non-Cash Col¬ lection Items presentation of the address before the National Bank Division of Andrew Price, President Allendoerfer of the Division said: Let me brought at this time that following our next address there say willTbe tnis matter of the resolution with reference to non-cash items up collections by the Federal Reserve banks. Many of discussion, so you are interested in please remain and say what you have to say on that subject. With the conclusion of Price's Mr. address, President Allendoerfer had the following to say: Those of you who have followed the collection system of the Reserve banks since it set up with the idea that Federal first inauguarated will remember that it was was needed we a par collection system for checks'on banks in this country, and while that idea itself met with Having opposition, some collection department, the Federal Reserve banks began and a have continued to handle items which has been from time to time some were not subject, which worked for some Recently, there have been sideration. Members of on banks. time but which There Executive special committee was was apparent on that finally dismissed. for giving this subject con¬ Committee were particularly and at the spring council meeting, it biut it carefully, over very a some new reasons your interested in the subject, checks expression of opposition to that practice. The American Bankers Association itself had that as a was gone National Bank Division could not say to the Federal Reserve Board, the Board of Governors of we the Federal Reserve System, to the Prseidents of the various Federal or Reserve banks officially, as representing the division, that National banks felt so-and-so about the collection of non-cash items. The only get an expression from the members of the division—or rather two would have been by some form or without an accompanying In order that a to way ways—• questionnaire, which seemed impracticable explanation and discussion, and the other that it be presented at our was division meeting at the annual convention. resolution may come before one of the divisions of the American Bankers Association, it is necessary under the constitution and by-laws that that resolution be placed in the hands of the Secretary of that division 15 Committee days before the meeting, that it be submitted to the Executive of that division, and if they recommend it, it may then be presented to the division. resolution. All of that has been done with reference to this The purpose of your President is to get it before you, so that there may be all of the possible objections heard and all of the arguments for. come to you Executive possible You will realize that in coming to the floor that it does with the unanimous recommendation of the members of the Committee of the division. I will ask Mr. Mountjoy, the Secretary, to read the resolution. Secretary Mountjoy: Mr. President, the resolution reads follows: Resolved, that it is the sentiment of the National Bank Division of the American Bankers Association that the Federal Reserve banks should dis¬ continue the practice of handling certain the by. almost without a earnings have forced bankers to power classes of non-cash collection now the Middle West are particularly keen displaying ingenuity in handling the problems great drought, the American banker is the scarcity of gross income. Perhaps in proving ingeniouus both The term, eases there in will of meeting remain "non-cash collections," toward The a solution of the problem. used in the above resolution is in¬ as tended to cover in general all items not payable by or at a bank. following discussion ensued: President Allendoerfer: President of extension the Board of Governors of the Federal Reserve System and the Presidents of the various Federal Reserve banks, looking there, that that in his collections. be special committee, whose duty it shall be to give further study to this matter, and if in the judgment of said committee to ripple, but a It is desirable to do so, that it shall present the results of its study to the words in about operating problems, and abont the development of services, of which will produce a little profit. Just as the farmers just hereby authorized to appoint to significance has not. escaped the attentive banker. the one I to be possible to judge properly of different to care criticism not and has passed wholesome a sincerely and generally studying only as to underlying tested are now, laws and bankers is satisfactorily, more trends current some body of as of This pages. to us perception with also Unsatisfactory of in There display sufficient ability and who them the essentials not are appear or little as clear and understandable language the real printed equips bankers as but demonstrate in economics business theories, its which season no do thus and so rn banking is not only desirable, but though it will require that some of us do some reviewing minds sharpens years livestock. condition any If as in liquidated through unless we even own thing. neighbors in our why essential, in or Items, and that the incoming President of the National Bank Division is give to reasons shrinkage great presented well in the character of our automatically through the seasonal production grain indicate classified would short a so, you. the more in mind. To be will account taking place a the and investment and Rotary "just If sympathize with fashion pay the or requirements? orderly one I agreeing to make can and if you the Commerce of reserve control even will the effect of public Are charges; Chamber increased of understanding upon to definitely make this class of loan and not that can service student of banking, I to .better a convincingly the Has meaning theory of the the to around real a I deposits?" the on business of community why I have I on systematically, This leads to speculation upon bankers themselves. campaigns himself, continued other lines principles of banking. few. too believed to have banks, interest of it, and evincing income was banks of low rate very interest query a seldom Commercial safely. higher processes one stock pay no a purpose funds created when the insurance fund by the almost-total other changees far-reaching changes preferred and this reduction particular bank is insured. a of security thus proceeded now by depositors of the FDIC unless it is in liquidation few a them with has historically, obviously realizing the true complaint, satisfaction this ready these to well, yielded to the as earnings. guided by the statutory restrictions and regulations, demand deposits, and find it possible to allow only time money. is loan the the practice has become almost universal. In support of the banking fabric. are that subject and we will want a full permanently. us opportunity able to during seen adjust are but bank customers remind may hears mention of goes period. recovery experiencing the tenseness assurance. adjustment. way, of understanding and of Not only the banks, long All in retrospect, better greater degree of banking or a business crisis, a change sharp revision of the banking laws, including the purchase by the government of large sums passing study a much the devoid means investment there in remain income of a of private banks. with for with in moment, no and the recollection of them will abide with years, However, by was position the for accompany the insurance of deposits or of year important an are the initiated have been never source some¬ ing been cast by fate into this most fascinating age, in which the business of banking continues to intrigue those who delve into its science or undertake main its others, but, hav¬ some nearly will now Prior to the of the National name the changes that goods, under all are folios thing done in Washington. in will not be retired of the are in speak at length Secretary, Edgar Mountjoy. He has bureaus, and every member of the our with that Its splendid displayed informed and to it, but that work is done by on have agencies possible. the and necessary, those will that industry to warrant the borrowing and the loaning of working capital. a with What certain marketing individuals believe banking program. credits which Division Aids to of concern accounts. on practices which would necessity. it loans? such. as from But agencies in division our one own Ladies and gentlemen, there are some uncertain are not definite. of the Federal The explanation of that is this: the Reserve banks told bank they were handling There me that he had found 64 different kinds of non-cash are perhaps some additional kinds in some of the other Federal Reserve banks. For example, non-cash collections in the definition of the Federal Reserve banks include checks which have once been protested. It includes drafts against savings account, with savings pass books attached, and things of that kind. the resolution we pass or So it is not the thought of the man who presented of the Executive Committee that we would be against—if this resolution—the continuance of handling of any kind of non- The explanation at the end of the resolution, and made part cash items. of it, indicates that it means the handling of items which drawn on are not The resolution is before you. move Smith G. Do I hear any motion for its adoption? (Bank of America, San Francisco): Mr. President, I motion was seconded by H. E. Cook (Second National Bank, President Allendoerfer: The motion to adopt is now before you, and we as I will recognize Melvin Rouff of Houston, Texas, ready for discussion. who has given this matter much thought and who has been one in the I will ask Mr. Rouff to present the Committee and heard its discussion. Mr. Rouff: I would like to speak briefly in favor of this resolution which Bank Division. approval of the Executive Committee of the National Its submission is/most timely. now Particularly is it timely in that a committee appointed by the Federal Reserve Board is now completing a Federal of the survey Reserve banks' activities directed September Reserve Federal months of the current year Bulletin on the first six only two of the 12 banks, St. Louis and Dallas, The Further, a review of the dis¬ remaining 10 failed to earn their dividends. cussions disclosed that of dividends for the first half of this year. had net earnings in excess time of the passage of the Federal the floor of Congress at the Reserve Act does not reveal that it was the intent or the purpose that the Reserve banks should handle Federal The term Include bonds please: or coupons. It would not include benefitting, if are you payable by or at a bank. bonds is in¬ It would not or coupons? The handling of these banks does not benefit their member banks, please, only corporations, firms, and security dealers, banks throughout the nation, penalizing both large and small. The handling of non-cash collections by the Federal Reserve banks is probably of less direct benefit to member banks than any of the and the cost to the System is very large. tions is now a proper so-called free services, The handling of non-cash collec¬ function belonging to the commercial banks. As handled by the Federal Reserve, it takes from your bank and our bank a revenue for the handling that rightfully belongs to the commercial banks. In conclusion, I am sure you will agree resolution which channel. Allendoerfer: with me that it is wise to pass this only authorizes the appointment of a special committee whose duty it shall be to give further study to the discontinuance of handling certain non-cash collections. It is not a mandate, but if in the judgment of the Committee it is desirable to do so, tbey appreciate comment on this subject by gentle¬ outside of cities in which Federal Reserve banks or their men from banks branches are located. Dunlap C. Clark (The American National Bank, Kalamazoo, Mich.): passing, in that connection, so far as our contact with the on these non-cash items is concerned, where those Federal Reserve bank come to use from handling and the Federal Reserve, we levy the customary charge Mr. Cook: shall present the results of their Is there further discussion of this question? Supporting tnis, smaller bank, and being fully Mr. Chairman, from the standpoint of a convinced as to the reasonableness and the justice of this reolution, I want to say just this: that we feel in the smaller banks very much the need of revenue which would accrue to us by the handling of non-cash items such as provided for in the thought contained in for far as the outgoing items are concerned, we have con¬ so sistently routed them through our most conveniently located correspondent, either Chicago, Detroit or New York. for the resolution expressing elimination of some If Is there further discussion of the question? I think it is understood that we are voting not, I will call for the question. the sentiment of this division in favor of the of the present services of the Federal Reserve banks with reference to non-cash collections. Those in favor of the resolution please signify by raising their bands; The "Ayes" have it. opposed. Report of Committee on Nominations—Newly Elected Officers In behalf of the Nominating Committee, J. Cain, R. Chairman, presented the following recommendations: For President: William F. Augustine, Vice-President National Shawmut Bank, Boston, Mass. For Vice-President: Trust & Russell G. Smith, Cashier Bank of America National Savings Association, San Francisco, Calif. For members of the Executive Committee for a term of three years: Representing the^econd Federal Reserve District, W. A. Boyd, President First National Bank, Ithaca, N. Y. Representing the Fifth Federal Reserve District, W. President Hamilton National Bank, Washington, J. Waller, Vice- D. C. Representing the Seventh Federal Reserve District, Thomas R. Hefty, President First National Bank, Representing the President National Bank of ' Madison, Wis. District, Commerce, Seattle, Wash. Twelfth Federal Reserve Andrew Price, Respectfully submitted: study to the Board of Governors of the Federal Reserve System. President Allendoerfer: The Is there other discussion of the subject? President would particularly collection items. large users of this free service to the detriment of and the individual placed back in the hands of the commercial banks so that And may I repeat that last sentence, if you Items by the Federal Reserve who non-cash collection items," as used in the resolution "non-cash tended to include only items not For that reason, function of the Federal Reserve System. President Allendoerfer: toward the reduction of expenses of the Federal Reserve System. The which the banks are entitled, and it is tnat should be I might say in arguments which he believes warrant the adoption of the resolution. has the unanimous in our own States, we find that that same thought obtains: not properly a President Bucyrus, Ohio.] are State but from many other might have that revenue and such business as mignt come through that the adoption of the resolution. ]The In meeting with the smaller banks, not only the resolution. that here is a source of revenue to banks or payable at banks. Russell 49 DIVISION. NATIONAL BANK J. R. Cain, Vice-President of the Omaha National Bank, Omaha, Neb., Chairman; P. B. Doty, President of the First National W. E. McGervey, [The report was Bank of Beaumont, Texas. Executive Vice-President of the Third National Bank & Trust Co., Dayton, Ohio. duly adopted and the newly elected officers installed.] BANK STATE DIVISION American Bankers Association Twentieth Annual Meeting, Held at San Francisco, Calif., Sept. 22, 1936 INDEX TO STATE BANK DIVISION Hciw, by Harry A. Bryant-Page 50 Country Bank Earnings—Why and What's in the Customer's Mind About Banking, by A. L. M. 52 56 Wiggins Address of President Fred B. Brady PROCEEDINGS. Statement by B. F. Clark, Incident to Mr. Bryant's Address--Page 56 Report of Committee on Public Relations 56 Report of Committee on Resolutions 57 Report of Committee on Nominations 57 — -- — Country Bank Earnings—Why and How By Harry A. Bryant, President Parsons Commercial Bank, Parsons, Kan. In discussing into it two If attempt an made to tell you were how country bank earnings can be made simple, it would be undertaking—but quite an then it will be a when the "why" is added,/ The first part of this discus¬ lot easier. sion will, therefore, deal with "Why Country Bank Earn¬ has been never bility of earnings for few kind of a desira¬ the bank, and in the past this subject has been foremost in the minds of years bankers. most argument about any any Particularly so the with small of this the few individuals to country town I'll combat to serve of ception bankers, the so Reserve our In fact, with the possible ex¬ less. or bankers, we are city just It has always been true that a bank, like any other busi¬ be profitable, if it is to stay in business. ness, must what is meant by with small a Now Not just operating coverage profitable? divi¬ margin, but sufficient earnings to pay we then a now On trial to they if see bankers is To best the if reason answer—branch our Otherwise, for the To operated as small that we must first oper¬ good won't survive. me and what there under a is That is the only branch banking. independent be can Nothing will make than profits favorable more and, on the to branch unprofitable banks. customer first past few so it bank to fair and and will banking sound, Any community service by and, the token, same any to and should^ not be served by an unprofitable bank. going to increase and the demands for new charters will the trial, I do not mean by the supervising authorities alone, but by the public and by our customers. see if we can serve them They are watching properly as unit banks. us If not, then they are going to demand better banking service, and the only answer While branch not the sion, bank earnings play such an subject under community past experience service. able discus¬ ago. important part in deter¬ eral to overbanked It would agencies operate at And to just and work in a me, country bank cannot movement in that direction. answer is against was a be in avail¬ repetition of a few years that State and to this end, that is the real "why" public, once they realize just what branch any can without banking as they Fed¬ well profit. earnings. and to their communities, would favor wise penalty of too many banks that cannot possibly bank them now proper harmony country to profitable banks not position this country seem tration and control of credit, and I do not believe that the mean bank a seem Then, when the time comes, facts will be banking that it seems proper to discuss it briefly from that banking would or substantiate the argument know the First of all, branch banking means further concern whether operated in the various communities mining whether or not we are to have nation-wide branch angle. It would, therefore, not. or that bankers see that surveys are made that will show from the is—branch banking. banking is com¬ As business improves, the demand for banking service is in And when I say we are on that that support a profitable bank is entitled to why we, as small unit State bankers, must do a better job than we have been doing. and sound. by paying for services formerly furnished without charge. can be continue to be can customers have demonstrated years reasonable his wants made, whether it will be profitable to operate strong undercurrent in that direction, other banking munity that cannot support a profitable bank is not entitled one single system. banking, but be a to is to show the and that There is to were we as and operate profitable banks. are banking, "why" of it, survive? banking, we existence earnings must nothing the of system justify ourselves so don't we justify dual the profitable banks. answer is can we under trial, so to speak. we are on branch against trying to make bank second, to be profitable, In know it today. ate ambition; it has become an More than that, the spot. unit than more First, for the reason that we as bankers are necessity. on become between said am more we The sound banker. It has way is going to continue to operate independent banks, are bank a than This has been the ambition banking independent banks should serve as be the point I relationship If increase the surplus account. occupies? now branch towards movement could more now hand, every this communities our dends, cover reasonable losses, and still have a balance to of of the chain store manager community that supports them. Much all country problems are very much the same. the same relative position in our assume operate sound and profitable banks and at the same time the 50,000 Do we, as by the chain grocery store. don't; and if not, then the most effective say we banker, and by that I mean the average small town banker of the He has been practically crowded grocer. the picture that then why permit to it, that are working to this end groups We all know what has happened to the independent of out in towns or bring it about? small majority of the bankers country are not favorable bankers, want to ings," and the second, "How They Can Be Improved." There If this is true, and since a large subject of this kind it is well to divide a parts. be If the made of the necessity for operation profitable, of the then elimination, liquidation, consolidation wise, and then branch banking is sure to follow. average the or only other¬ Now, place, We how all can after being this be honest, accomplished? banker a going to be practical, are vidual problem from tion : the practical banker operates under trimmed had better his start trimming. After that, going to do about it, other than Of are many salaries have and bankers few a been reduced. Now that business is increas¬ banks. many Have visited the neighboring banks of about your same size to find out how they are handling the various depart¬ their in ments banks? Short found that will eliminate the other day, items transit in our had a cuts continually being lot of unnecessary work. Just bank, own increased to to employ additional necessary are developed it methods of handling these items. conversation with a M. A. Limbocker, President of the Citizens National Bank of Emporia, Kan., I found that they had Recordak transit The result is, saver. instating it in be necessary that we for department methods personal big time- a found have equipment additional an and this mention and to employ any additional help. of salary machines several investigated this system and are operating this modern the been using the department and had found it entirely satisfactory and years of their in system - The Expense Many other today, use experience won't it is just about half clerk. in are of modern I and show to what merely be can After analyzing creased? our problem, why not reverse the usual where see and how earnings be can in¬ That is where the practical application comes in. Bankers that have tried it have found it can be done. How? First by changing from our old-fashioned methods to mod¬ methods that meet present-day ern I would like to give you show what to ence so, our I hope own of today is that will thinking about. will pardon the personal refer¬ you who is son, conditions. actual happening an the modern youth When I do ciation, 14 years old. now the it but waiting, with modern times. bank's some for GMAC, the by It was not done by territory. finance field are Determine in available is By this I business, but I we what their observe ever Compare it with the per¬ not suggesting that am that any banks, for that matter, go into the or going attention your be to practical, investment. case why Second, what this: do not idle much how money percentage pened last winter at the breakfast table winter old Ford it mornings we on able in each locality. tal of For example, take a bank with capi¬ $100,000, surplus $50,000, and deposits of $1,500,000. Assuming that 20% to 25% of the deposits would be ample cash to maintain, that would require $350,000, leaving about $1,200,000 for investments; 40% of deposits in bonds would be $600,000, other that leaving investments. at least another $600,000 for would It seem local to believe $25.0,000 of this $600,000 could be placed in desirable local loans to small business farmers, merchants, individuals and We would still have $300,000 left, concerns. if $200,000 of this amount could be invested in high- class finance paper and about $100,000 in amortized on a of one modern will The mornings, and said: son answer "Well, dad, do I started to tell him that when I no was until I had repeated boy," and then said: a in how you interested three is, is the me modern boy of his a or standpoint of both liquidity and earnings for the average country bank. The income could be estimated about as follows: 5600,000 bonds at average yield of abount 3% and 3H% $250,000 local loans, other thaa finance paper and real estate, at average yield of 6% ?200 000 finance paper, average yield 12% . $18,000 15,000 24,000 ... $100,000 loans on real estate, average yield 5% Service charges, rents and all miscellaneous deposits, but not including any recoveries 6,000 charges $1,500,000 on 8,000 to school, &c. times about old were a He "When I boy; what I'm going car to start this morning?" That The operating costs sound unimportant to you. It did to Interest on deposits important it seemed. the at me so important how things The important thing is the I thought about it, car were is, how done are 30 or 40 It is years not ago. they being done today; going to start this morning? to make a profit this year? the And then I began to apply it banking business, with this conclusion: 12,000 4,000 8,000 Fixed operating charges $48,000 Estimated earnings available for distribution: Dividends $8,000 8,000 ... Surplus Losses and depreciation;. 6,000 22,000 Gross income--. This would be It is at least can a and, in and my Is the bank going And finally, if not, what am I an ideal set-up, if it could be accomplished. goal or an objective, and a good part of it ments can the open road of modern on be easily regulated by sales increased the to account, desired if in an times. A purchases temporary income until be secured are to permit take me amount. more we In other position, should excess profitable invest¬ their place. to discuss all the various meth¬ being used to increase local loans, g/oing to take automobile instalment paper Suppose or judgment, should be maintained only until local Time does not that out can be can be used for ods $70,000 be accomplished if we are willing to move over out of the old rut words, the bond to tele¬ .... ... about what he had said. more water, telephone, ^ Taxes loans more follows: as $24,000 Miscellaneous, such as stationery, light, heat, graph, insurance, &c first, but after I went down to the bank I got to thinking The could be estimated about Salaries and clerk hire bond account may $70,000 stormy "Dad, I'm really not interested got to school when you in was a matter how cold it was; that my father did not haul waited the old bus you suppose Instead of giving him I had to walk to school, age to On this particular morning the start this morning?" loans real estate, it would seem to be an ideal situation from those had been impossible to get our young hopeful hauled school in his usual luxury. and loans reasonable This hap¬ sometimes have in Kansas. had been frozen up for several car of cash, bonds, local loans, real estate loans would be desir¬ Gross earnings cold loan a overlooked. individual each for calling to am that has been sadly Since keeping of their loans originated in one Did you centage of bank losses. in policies aggressive Every Universal the Credit Co. to build up loan percentage of losses has been? all banks, you You would be sur¬ response. possible Credit Co. and the Commercial watchful "When slogan, advertising borrow from a bank." prised at the favorable made heads in doing it. use our we through the Kansas Bankers Asso¬ year, adopted borrow money, What about wrong the prospect? have investigated Nothing, if last we is What methods. we in letting the public know we are willing wrong Kansas, and accomplished by seeing what the other fellow is doing. procedure and is principles of sound banking, but by new after make loans? seemed find more efficient or In the that point where it a help of portfolios totaling millions of dollars? the banking business. of reducing operating costs, after ways attitude and change our procedure, not our application What In he change soliciting loans, If not, complain about how hard ing, additional help will be required in you ever the didn't do that." then—meaning, that to make money today way the fundamental from to few reductions in their expense a must we I was "Well, when say, we wasn't practical, and it wasn't being it not; course done that Also, that he bone. the didn't do this and your age we they have been afraid to move, except it is to make any money in There budget, or at least a I have known to bankers' meetings go that us assume though they had done all they could as do, after they had made account. Let charges are. operating costs to who seemed to feel indi¬ our See what our and then face the important ques¬ are, what his average fixed has Since we should first analyze we Can these requirements be met? knows of us? same earning standpoint. an requirements really to practical. expect our customers to be both honest and practical, why shouldn't they expect the so the first In be should 51 BANK DIVISION. STATE start from scratch, as we as an did, \Vith so I am example. no paper 52 BANKERS' of this kind would and take too set goal at $200,000. our CONVENTION. We decided it long and be almost impossible to accumu¬ just when not late this amount of paper direct from individual borrowers. Instead, and selected we two approached them loans. ment And automobile responsible dealers the matter of handling their instal¬ on I remember, responsible said dealers. It be the most but careful, been the general experience who has customer does that has strayed away the desirable the lure of cheap that with will soon find out that he has been fooled and will money be should we that it cannot be done. mean glad to back come to his bank after become has he They had been sending their paper to our-of-town finance disgusted with the red tape, inspection fees and other re¬ companies, but told us quirements made by governmental agencies. their notes They did say, and justly had locally. they would much prefer to handle always understood that the and paper, thought at the paper funny part did we not of should it it. want sirable did not want that kind of we that they is, We so, to that up agreed time handle to rate and under the some conditions the same be just have and gone Not all supervision. country and expert advice by all means. reserve of each on result has this paper and car, been settle with that have we since March of this single note that is delinquent of work involved, necessary, than why not, week. each once and do not have year much as constant sure; and sure; us acquired about $75,000 15 as days. supervision for net a a Lots absolutely yield of better 12%, without any selecting In real estate loans for investment it is new quite evident that additional only amortized loans should be made. Frankly, I think that is the only kind of real estate loans should we estate loan tion in the That have ever that runs in of place in "Other item, local in by. gone Any reduc¬ any Estate Owned," is not amortized. were the real local various demand, communities. How¬ ever, a progressive, yet sound policy, will develop new de¬ sirable loans in considerable agencies to meet this to about competition unions small make community. any the There various competing with banks. now If credit almost complaint salary and field it taking loans, personal a loan be wise to investigate new any thoroughly before personal a department successfully will be glad to give their you that matter, this old a have de¬ new earnings, our have we we In should not plunge investigated carefully and the best and safest method being used by those that had experience in that particular line. Plenty of has been lost in the past by bankers trying to force money loans field before new found rule applies to any same customary methods of banking. anxiety to increase into in times earnings. having of easy In reality, in money order in times like we to are increase having their now is the supervision. the on bond decide small be can normal should as $8,000 for is for not it a fast as is be done. these as other so bond the you avenues and the few To do then, they are figure. I the item of themselves up on that because I say expects to pay bankers that boarding tendency to let a you earnings has been placed The customer still are foolish. are for working There these charges as other earn¬ is to admit that the charges were so justified when earnings lean. were If they were justi¬ justified now, and should be continued means. You may have noticed that I have dealt almost entirely with the earning side reducing ing for of the ledger. for five expenses earnings our demand for loans. to happen. be reduced, but there is There is and sense creased. good I am come back a the at insure take the care increased an may never bankers, do something to make as no limit, except the limit of judgment, old which to methods, time same of through earnings can common be can in¬ old-fashioned enough to think there is still reasonable a have been us limit to which operating costs opportunity to make money in under Most of six years, and then just wait¬ or Well, it has not happened, and just happen unless we, and, ex¬ an bank with about $1,500,000 in deposits, and being nothing not from to reduce set-up that I have given to unreasonable an ings improve. an most position and to the proportion be in just good service, and may the banks have today, be to seem derived be many service charges and miscellaneous know good this so developed. In this ideal this fast, and country bank can¬ average income to account, such its to it more, any too largest investment The practical thing would account changing logical and wise to give that part seem it parture from the our the by all desirable and it," won't work are good last year might not be was portfolio exist department experience. For the cessive Many banks Any bank that has operated step. of attention should employ That old saying, "Buy a good Conditions So it would fied very would. the bond that year. not loan it in¬ sufficient have they are in this position, then they ever community However, before branching out in would the is, answer your developed this field and have found it profitable. been all desirable loans. on might be advisable to meet such competition. have has governmental The only being organized in are it at of course, bankers bond and put it away and forget if any commercial bank. Real loans and conditions on years 10 years, without or no result of loans that a The matter depend five principal, has well-known largely made if not expense. back, come formation to operate a bond account without expert advice, the paper, The For the unde¬ to too bad. finance companies were handling it; the dealers to endorse make all collections, furnish insurance, set up a want The bond account, like finance paper, must have constant we their that ones the a return losses the banking business— perhaps, but under a modern sound, policy. One that to stockholders, that as the we go along, and still will will have something left for that well-known rainy day. What's in the Customer's Mind About Banking By A. L. M. Wiggins, President Bank of Hartsville, Hartsville, I speak to you today as a customer and not as a banker. The larger part of my experience with banks has been as a customer. "What's In in not my purpose I tried have undertaking the to Customer's to present discover to my the develop Mind the About subject Banking," it of is personal views, but instead, views and to find the view¬ points of large sections of thought among bank customers about banks and the banking business. In a representative capacity, and not as an ? Mind About Banking." For convenience speaking, this composite customer will address first person: you in in the opportunity of speaking directly to the bankers. opportunity is affairs. our We advertising, in tacts, an an have evidence of your interest in a within noted on changed emphasis with us. recent Formerly, your part on your your recent years you are As functions a of in us in our emphasizing more and banks and result of this changing the service emphasis and your con¬ We have us. part in your rela¬ efforts largely toward soliciting the deposits of ice years public speeches, and in personal your increasing interest noted tionship Customer Speaks customers of the banks of the United States, wel¬ as this come The also therefore, individual, knay I present this brief study of "What's in the Customer's The We, S. C. were funds. more spirit your directed Within the serv¬ of bankers. customers, discovering are the be may somewhat resent an should a and banking functions implication that scorn on cies, well as has efforts to inform the public oppose between stood If there be of Nation this methods and poli¬ one realize banking To welfare. today that the people to the fact as the with such a viewpoint, among you before the extent to never banking services affect their policies and become bank increasing extent we have an which and public banking the he himself needs to be educated which banker may a attempt to dispel the mystery any as always banks. Such of building customer any program real functions of banks, their the services, who as banking institution a of its customers. servant public goodwill and to as be look with also there The the subject evidence within i the on ofi improving customer relationship is Losses to logically depositors during depositors' demand for greater safety losses Although funds. ending in 1933 decade the resulted in a general depositors all to deposits, extent are small and to that in sustained other most compared with as invest¬ business of forms ment, it is also true that individual losses have been high, in tors, we have do to to disastrous safety greater united in are for individualistic and safety for Many American banking the than the decade ending deposits safety provided in system in 1933. safety advantages of ment Federal centralized for governmental large branch banking systems with adequate capi¬ tal, with trained and efficient personnel which they claim banks cannot command. unit Sound Condition in the provided banking systems banks maximum of safety to depositors. a of one laws, in changes both that will correct the defects which to An Others have of dom State and to is almost as large as We question the wis¬ and with the end not yet in sight. Should Speak Bankers with newspaper is of accounts banking what the banker says or with and matters, principal source of Our advertisements. banking comes and employees, bank officers with contacts result of a informa¬ From the what he writes. plaform and in the press have come criticisms and charges and bankers, against banks obviously without justi¬ some others having a fication, but degree of convincing plausi¬ For the most part, bankers have pursued a policy bility. Such silence. policy a midst of depression, but should bankers we have been may proper in the believe that the time has arrived public the inform and advise the on these questions on which they are best qualified speak. The press, which on the whole genuinely seeks public facts, is often frustrated in its efforts to discover the about banking through the silence of the only one con¬ has As banker. facts—the the your customers, we recom¬ have been delighted at the growth of a new attitude that is growing among bankers, that of giving the public the fast take that amount Much of what we think about banks and the Government itself should under¬ the Federal reveal that funds have been loaned an further increase of these loans in the face of the a six years, Federal, demning the entire system of chartered banks and by banks requirements of sound banking continuing operating deficits of this customer for the past who mending that safety of de¬ of us have a other customers. in all the loans to all the experience of recent voice has been heard occasional fundamental the customer one truth revealed/ years and for the However, many public interests stockholders. bank statements when to recommended the whole the feeling of apprehension at the general violation of for a have been they being soundly administered today and with due are have that * We believe that on century. a in which condition soundest quarter of when branch of examples as be give all we ask. The branch bank^ ing systems of Canada and of England have been pointed out be provided, the American system We believe that the banks in the United States are today of that small to pro¬ Others have advocated the develop¬ regulation and control. ready are we However, we believe that the service preserved and that adjustments can made which will Some and have banks unified system of a Nation, American the of require may we of banking formal that demand have been proposed. answers to suggested claimed banking system unresponsive to the vigorous means a development losses in with scien¬ If maximum toll is taken. a progressive recognize that We people. greater degree a unwilling ' to are people, a system that will not ade¬ forego that degree of safety. the in price we one and economic advances, tific tion have is > safety in any- line represent a price for progress, that every as of of the American needs banks propose the our demand a As deposi¬ proportions. right to know what the provide We future. of cases some form of deposit insurance. some quately serve the peculiar needs of a dynamic, positors and during the recent depression amount to less than 2% of all and there system, regard for the Losses to Depositors funds, 'We That price is a banking system that is foreign to the pay. acceptance of the de¬ itself of the general sirability of the new program, and it is in the direction of losses continuation of a banking bankers associa¬ of part furthering that program that we address ourselves. for on banking the - present that provid®s>sj4ety for the depositors' 4 emphasis greater on evidence unquestioned will spite of our concern over the factor of In conscious. tions is system insist who question the advisa¬ some among you emphasizing of bility to well. welfare as public There banks is of function entire the that only the bank customer and the stockholders, but not serve 53 BANK DIVISION, STATE perform the banking service of the Nation. facts, a policy of presenting the true banking picture. Deposit Insurance Government posits by setting up understand the tions and a There demand for safety system of for bankers unsound Some insurance question deposit the of insurance. most part de¬ We condemn principle, although a your an admit that some emergency or temporary customers are satisfied our answers that demand for safety. Others some future time develop to the same extent during the period ending in 1933. sound and well-managed We recog¬ banking system needs insurance, and that it is equally true that if banks sufficiently tered, this adequacy of the insurance if banking fatali¬ at that they did that of system the ties should nize in have been desirable as measure. not the that the deposit insurance plan as unfair to individual institu¬ it may no has answered insurance capitalized will not and are not adequately soundly meet the are adminis¬ situation. On the whole subject, our minds are open and we are ready to be convinced as present banking should be utilized. to changes that may be system or that some needed in different the system However, until over a period of years, whose attitude is that a bank is affairs its that feel that it is un¬ be some among you who may wise to inform the customers about the concerns are a of operations of banks, private corporation and the stockholders, pri¬ marily, and that so long as the stockholders are satisfied, the public may be disregarded. only say make that profits so for long as your you To such a banker, we can are using our deposits stockholders, just so to long do we demand the right to have full information about the opera¬ tions that of your when we security from bank. Your attention is called to the fact borrow money from you, you us than you you, by means of our deposits. that in many cases your require greater give when we lend money to Do not overlook the fact liability to depositors is covered by a ratio of current assets of not more than to one, and of total assets of 1.05 or 1.1 to 1. a show in so As depositors, we exercise greater faith in your institutions than as borrowers you us. And of this viewpoint, we have no complaint long as your institution is soundly administered basic policy on the that the interests of the depositors come first. 54 It BANKERS' CONVENTION. to seems more us reasonable request a complete information about bank that heretofore you have given. ments mean little, very nothing at all. and We want to operations of Your published state¬ Of what do your investments stockholders stake know a ened but in things, much as Your as our entitled to we are revealing report at least a of the operations of the institution that holds year funds. our these consist? depositors is many times larger than that of the as stockholders, once behind What is the investmetn policy or loan policy of the bank? Many banks policy already pursuing this enlight¬ are and customers generally expecting other are banks to fall in line. In the ployees, customer. have noted This In years is officers particularly em¬ passive attitude a but in many cases were unreceptive and made the prospective borrower feel that he was asking a favor, and that in applying for self in inferior position. an loan he had placed him¬ a Fortunately, such the part of bankers is becoming on customer mutually shall do business, he profitable business will find attitude toward that banking is personal contacts between bank¬ customers. is Many bankers in their personal rela¬ with customers and inconsistent ments. with Advertising printed matter the public their through published own the pursue newspaper advertise¬ through or by radio is effective in telling or policy a story a but at best it is merely a promise that requires fulfilment by individual. an bank officer. That individual is the bank employee or No tising may be the matter nor how attractive the bank's adver¬ arresting the appeal, it must have now backing of personal interest, courtesy and by the men and serve women who desire to a represent the institution advertised. As customers, we want banks in well as essential to than in as the life of times sound loans of in liquidation itors, such have we should not business a an in The depend in we can Bank credit times of forced criticism, but over-reach itself of liquidation In us. so No customer wants convert his loans when the first cloud appears in the economic of been told that a- bank many of the bank a plentiful into cash sky. unfair important system economic factor. system in We manufactures chooses, enlarging or woes and ills that have credit which been and told the banks that deposit the are an banking currency as it curtailing the supply at the bidding of capital and without regard to the needs of national life. We have been system that told that the banker represents can operate in such economic excesses misery and despair of these the charges facts which lieve them. as no were as came are It to information, reason and understanding on open Even in legislative halls there seems to increasing an to get the the about true facts banking business, to give due credit to the bankers who have of struggled through the the past few years difficulties disasters and the and have brought their institutions safely through the economic The banker himself to¬ war. day enjoys the confidence and esteem of his community to greater extent than for many years. a The public is just beginning to appreciate fully the sacrifices that were now required in, carrying financial institutions through the dif¬ ficulties of the recent depression. In spite of the enticing appeals of various economic sooth¬ emerging from the economic wilderness of sayers, we are the past few years with a clearer understanding of the importance to the life of this Nation, of owned and under other way an than to economic produce witnessed in 1929 and such in 1932. We believe that most untrue, but unless the bankers give prove them Untrue, many of us sound, privately- a privately-administered banking system operated adequate government supervision. The Banker Comments Now, with permission, your may I comment briefly will us be¬ on this discussion brought to us by our customers? Let admit that there has existed in this country us ing recent the years a most banking system. tomer into the whole or not mum our dur¬ critical attitude toward banks and It relationships, is alone not but a policies and searching more banking system. question of the a cus¬ interrogation The public inquires whether complex banking system is performing maxi¬ a public service and in the interest of the public wel¬ fare, and if not, what changes should be made by way of perfecting the which present system might perform a more establishing or meet the needs of the American people. an to mind discover is whether justified by a new such the operations We should under¬ attitude of the public and, of banks if the sources of antagonism can be discovered, we should them. But examine even of more, entire our the banking have the banking system, complex conflicting controversial should we subjects systems and viewpoints as one valuable service and better take branch as to it is, and bankers hold on banking, unification bank central remove courage control, with the objective of discovering adjustments that may be made changes economic As life bankers, perform the maximum service in the may of the people of this Nation. believe in the American dual system we State and National banks. We believe that the aspirations of the American people. American progress banking and system and the We believe that this contributed to the development of this Nation, to its rapid eco¬ nomic growth to the than any other in has of American is suited to the characteristics, the'needs system or far-reaching revamping" in order that the or even a banking system nation have suffered during the past few years are the product an the desire as ruthlessly sacrifice them when immediately undertakes to We have far financing its customers to that seeks his business when money is cheap and we of in¬ some do maintain that we trouble appears on the horizon. but more for the protection of depos¬ in extent that it must some is depression early thirties crippled and in was necessary no which on prosperity. the time the toward receptive mood banking matters. such good times. stances destroyed the business of such more recognizing As Customers bad times most mechanics of bank operation nor of loan The most important factor in determining the customer's tionships the be making of loans transaction his customers leaving him for a more satisfactory banking and in The rare. connection. ers is attitude an increasingly and that banker who fails to recognize the a is today, if he is entitled to bank loans, is free to pick and choose the bank with which as mind banking business that it has been for the past decade. officers. to loan true as have been poor salesmen of They not only adopted toward making loans, and increased consideration for the an past many bankers the bank's funds. public firm conviction that at the present a made, the unselfishness displayed, and the unusual ability day-to-day dealing with bank we We have of us they mean many tion of those statements, information as to what is the figures. your interpretation and illumina¬ an Public Attitude that you should give the the more high standards of living of its people, banking system has contributed to world. We recognibze that it any other has not been perfect, that there have been bank failures, that depositors have lost money, have been but that such economic progress of national suited to peoples of different with older civilizations we to stabilize which their national wellbeing, and who. have been a static* condition control ernment and to^gain from is of life. regulation of agencies, attempted in that failures and such losses relatively small in relation to the swiftly-moving any State life. have been life on our other great more to countries willing than lower levels of public somewhat content to We have and Other systems may be temperaments, accept accepted the minutest banking institutions by Federal, to an extent gov¬ not nation.5T We have everything a banking system that is sound, that is strong, serviceable, and that promotes the welfare of the STATE BAE American people, and have everything we lose to de¬ in fending any system that does not meet those requirements. We willing and ready to correct are difficulties in any such theorists destruction American growing the American of development and improvement, one notable most We development of banking has been and of servicing the national system weighed in First, that ment, public opinion. having pursued too long Perhaps policy a when un¬ silence of guilty we are portraying tribution Perhaps have failed to we development. definite a the out be to which the lives and efforts our dedicated. are Perhaps atmosphere of dignity and strength that pervades our institutions has carried the nature of very wdalth and business has made our Perhaps power. Perhaps suggestion of aloofness. a of some symbols of us been have us un¬ development banks and small the country American of century or a the American date each on subject, States. economically life, toward) that prepared in mat form, with all kinds through¬ such effectiveness of its simultaneous appearance; in simultaneously published and in printed matter of The and emphasizing the con¬ more, banking system advertising will the reader wherever turns advertisement, whether it appear;, over the name of a bank or the name of a large city institution. same the of program the American and) of Association Bankers Associations be continued with even greater emphasis and concen¬ along the lines of public education about banking. A number of tration field workers speaking should be ability to officers and district meetings the under United Second, that State of in magazines and entire see suggestions: These advertisements should be release multiplied by appreciate fully the interest of the customers in this businecc the the of remold strange patterns. advertising program be devised, pictorial in its arrange¬ an socially, during the past half he will fairly and unjustly attacked. and new offer two practical to me newspapers of fair the balance all history. life in willing and ready to have this are is indicate people The whole history of American needed. of of needs politicians who seek not improvement but or of the banking system in their efforts to lifeiinto Permit banking system which the exigencies of depression or our the 55 ; DIVISION. story bank to employed, the carry employee^ in throughout capable, men the the customers and entire who country, the to banking bank to in city meetings, and in meetings, group and with public informed, American of message in turn carry can public. Admitting all of these things for the purpose of worthy. Conclusion reply, is that the American bankers today face our answer their customers and the American people with a clear con¬ that viction efficient they the and economic life serviceable most American the of worthily administering are the most in the instrumentality people—a banking system Whenever I national life discouraged at the direction in which am to be seems powerful trends that ter and when, which would block to national life. I From the enthusiastic business, our expect We expect such recognition, but we do believe nor informed public opinion, an hardly can we public demonstrations of our popularity. neither ask that of nature public educated a subject of banking methods, policies and services, fend the American the on will de¬ banking system from the exploitation of Nation enlightened progress of national life, an bear the between common true the tested of the and moderation and sail guided this falls tolerance people. Using the American bankers, may has the over in almost crisis, the compass of the sound American compass, people boldly which compass rocks the sense, manship our hand, one pointed toward chaos and disas¬ are period of national every the on the other hand, there appear granite walls on unsurpassed throughout the world in the service it renders bring to going, when I see, the and this sports¬ and true the American and ahead. seas Committee and Officers* Reports-State Bank Division Address of the President, Fred B. Brady, Vice-President Trust Co., Kansas City, Mo. Commerce I earnestly request that you read this printed, report of Research. on with pare Your State President, Bank institutions the their and previous codes which years, work this of period and questions 6pend influence to work association our The addresses country. more our has brought following each before subject been the dif¬ timely and the forum were the meetings plan in keeping with banking progress. a The objectives stated, of purposes culties, of existence. our pledge our State our banking Better are: of Division, Bank and They service better bank are to as have we earnings. previously These the are defense against future diffi¬ public, and our obligation to Bank earnings which salaries eliminated high in the rates a loans for starvation of the always the investment and the low been has been deposits on in have earning their inducement. as are offering low situations are rates foolish from interest of an com¬ interest as an earning stand¬ the need of cooperation in ceasing to loan is a dangerous time in banking. Idle degree for banks, and yield standard. The public realizes the to believe them see this earn a public same reasonable is money funds temptation to lower a economic return willing or Free service are to pay their the time has come to a direct certain fair stock¬ return streams of commercial channels, and every effort the banks are prepared willing to handle these credits, and ask that they be restored to us. back credit into the being made to convince those in authority that believe I the always assert mittee Hanes, on strength shows power of our country will Bank that total recuperating Our confidence is growing. A survey by our Com¬ Research, under the chairmanship of Robert M. itself. State and in banks, the 1935, $5,600,000,000. their had with the time study the read to 10,473 State supervised banks and 5,886 National have increased over the year ending Dec. 81, Deposits over the same period have increased resources investments loans continue to be higher in most states than losses on on rather conclusively, that proves . . banks are still making loans . in securities require sound and conservative policies, based on thorough knowledge and.analyslslbefore purchase and systematic review at regular Intervals thereafter." As and study this survey we write the of story and prosper. earn we convinced that management is going to are future. our Bankers of ability will conditions will The Banking has been Federal Reserve always Act of given 1935 careful System, make under direction the They have tabulated the membership in approximtely country have or 50%, each States 12%% deposits are of the on not System, that to be number of our it banks problem at in Harry A. their to which shows Act, these banks affected, other the on hand 18 affected. a comparatively few States may developing support in the event of We measuring of 611 while would be in of agree stick that membership many Our with for our committee that membership in the System in shall be the a mere Federal condition our such smaller banks membership. do feel there that is the conclusion in the Reserve System and should be left to the individual decision of each should bankers does be that not made membership make to It not is State committee effort of gained by should be voluntary, when the on reference under this and States, banks that these the Chairman, with for Reserve Deposit Insurance Corporation. We recognize the of membership in the System for certain banks, but we recog¬ fact the anything be nor its subject Committee the Federal joining advantages bank. $1,000,000, 10 legislation in Congress. should of a Federal the our State banks System in eight than idea legislation with by (1,133) of the 9,007 non-member banks in the over located have less some Reserve nize Federal Reserve concentration The give remedial to the bank deals it as consideration Brinkman. over institu¬ exacting. more Changing study. that their cause The margin will be smaller and the work harder a recommendation amend as to of the a time the Banking Act of 1935, but does recommend that a careful watch be kept on the situation so that some opportune time prior to 1941 this desirable change might be made the Banking Act. an is conclu¬ increase earning capacities of it have declined. certain increasing'Income on the one hand and reducing The production of more income depends primarily and expenses by address means granted unless it is proved' that the community needs investments into this they have reached be and decreased com¬ comparison follows: as increased $2,600^)00,000, while loans $600,000,000. In this same period is shown an increase in net profits, and it is interesting to note in this report that net earnings in proportion to total earnings show an improvement in nearly all the States, and responsible for a share of this increase is the fact that gross losses $6,400,000,000, Committee our ratios, which you may struck without thoroughly investigating the financial conditions of the Individual or busi¬ ness concern. Reduction of losses oh loans means the application of con¬ stant attention to every loan from ita inception to maturity. Likewise, Investments size feels that division government and Fundamentally, this "The fact that losses other necessity for for In report. System lowered account. Today they wish I its be upon expansion of volume of business, growth'of deposits, and intelligent investment of available funds. With acceptable loans scarce, the yield on high grade securities low, and call money rates far belowjnormal, the highest principles of good manage¬ ment should be.foremost in the mind of every banker who is striving to bring about greater earning powers in his bank. curtailed, money. Our is Expenses third wants We holders. for confronted with are This rates. are interest showing and these We continue. competitive bidders for deposits. were offered point and clearly show hanks will proper past Both inducement. at problem. reduced, and were bidders petitive our make to Bankers and is apparently been have I in will "The purpose of proper bank management Is to banks. tion to ourselves. rates, complete items. You losses and expenses on the other. our the various on interested bank. sions, part of which is set forth its in practical application. It is the judgment of our State Bank Division that these conferences inaugurated by President Fleming should be continued on States their be will own has affecting well-attended regional conferences held in planned, sections discussions confronted were This the rest and of one regulations. and for operations. stimulating greatest carefully ferent banking has been past year customer on The the that stewardship his of account an opportunity to do more association and public relations and other an us time finds Division, legislation, new given rendering when he compares it with relaxation with in You your It banks is the judgment of should be a a matter public necessity. the of State Bank Division that the chartering of careful There consideration should and be reasonable no a charter should bank and that assurance that the BANKERS' CONVENTION. 56 bank would be profitable from financial standing, and Committee Your on Malone, is other joining makes it the more the that necessary the leadership of organizations general effort an to the FDIC laws and discretionary "The Bank Chartering in interest have proper The publication in M. C. on and assist our membership to operate safe, strong, conservative, banks—banks that build their communities. The officer* encourage well-supervised of proposed officers. under Our we experience, character, and banks. of the to as Legislation, this subject. regarding powers made committees the overchartering prevent be qualifications of State most important, earning standpoint, and, an thorough investigation should a have a responsibility to see that their banks are conditions fairly, serve their communities safely and meet their customer cheerfully. Our dual system of banking has always encouraged individual initiative institutions our progressive, meet which is responsible for our Nation's growth. of Our people opportunity. by the Economic Policy reveals some important facts. We commend! it to you as worthy of careful reading and study. We do need a better coordinating policy between the Federal Deartment and the State Banking Departments on this subject. Our State Bank Division recognizes in the State Banking Departments the banish We ambitious. are known are Crush country as a them spirit within this and you will History Policies and Commission of greatest of ment State assistance banks. that realizes United the in keeping Committee our manner issue the three of covering single mimeographed volume. officers most the of Chairman important This and his movement and committee wisely the stress is sound a For this purpose they suggest that a charter board be in should commission nature that at so bank a political A non-political banking board should be appointed favoritism the in Our division postal savings thrift but Orleans address J justified the operations President and Savings, Postal Resolutions, on with competition. for concerning Committee danger of the of its inception may have been justified for at Hecht in his which New In I President We to took two with particular emphasis fact that competition on the 1920, I .v at,the coming session of Congress at least to modify, if not to abolish, the law govern- This mittee is being given question of the consideration by the Banking Studies Com¬ Bankers American Association. prospect of some remedial legislation The Committee Kirschner, ha* they Legislation to discontinuance, by the in the the recent tions. their have bankers abuse that and it This tive would should and as public interested the into in from business. No I wonder if we based on con¬ permitted Bankers I his of part in the that mystery bank a or are division, through and surround to ever our be give the the and policies our seems should question, any with and They * customers our them with Our in taking have we banking policies economic life. the future. in now too busy to why; reason personal character an and loans assured teach income. and customer individuals to These small and loans the are say the to what loan banks. is at The basis." extends personal present a orderly an department large This valuable a loan department of mass service simply unorganized department be can which credit made is serves and profitable organize to place it profitable, in this borrower's approaching to an the bank for mind the officer. In financial service fear other and words, awe you and upon the at of are entering a bank educating him to and come and advice, and directing these borrowers toward the fields of private enterprise. Our committee urges all bankers to cooperate with the Customer and Public Relations program of the ( American Bankers Association, and with the Public and by study Our the text book on Public our Education most division powerful evidenced place in Education Commission, Commission. reaffirms "Constructive Customer our faith system of banking and recommends form in preserving by public sentiment, our business structure. Relations" have I from came a and 1916. had we surplus our with equal small a bank. On Sept. 80, We capital, our Sept. 30, this year, when word a if just take Sept. Mr. me the 15 Bryant Colorado one bonds, that I which which and off down to $239,000, cash it have paid, out¬ figures. Denver of had $568,551 profits, $10,500 in spent $3,000. and exchange, bonds, $848,000. that so equipment, new Municipal the $65,000; And I may can't hear assessor trustee a In our hold to the for family. own benefit And that the of is stock¬ invested in good notes. And Bank undivided the paid out dividends to the extent of $35,000, we to over keeps nearly so And four years ago we moved this far from home, am turned was another to room charged not to give you State $37,973.94 surplus, had moment a we Christmas. Our That result ,in is Mr. largely due to the very I And fact that I was a country banker didn't know any better than to take hold of motor may say this: that we commenced first with the " Wait Bryant: appreciate the help speaker Your in two years and a half, 5% quarterly and 6% at has paid Christmas dividends every year for 10 split $1,200 in cash between our nine employees. we large city and a financing. I bank and last year years, when that I Mr. giving like boast can have that It me. that and of is thing here. bring it in such no down big help to the a can record net profit that as here. in the operate. ClarkI profit, dollars. I J are down you stuff record is wonderful. gross now! minute, a that write you mi?ht this: say $71,000, and was We paid That our net profit our about 17 was last year, our 18 thousand or $2,490 government income tax. of ^Committee Report Public Relations—-Would "Bank"-—Summary of Other on Restrict Use of Term Committee Reports A recommendation restriction of the that bankers undertake of the words "bank" use Public on Relations submitted was to or a campaign to bring about "banker" to those actually made In the report of the Committee the State Bank Division. Tne report presented by Brewer D. Phillips, Chairman of the Committee. Chair¬ was man of the Board, the soundness of the Bank of Jamestown. Jamestown. N. Y. Assuming public policy which divorced commercial banks from the sale of securities and the setting of independent corporations for the up handling of the latter, the report said, it follows that organizations having none of the character or responsibility of banks should not be permitted to published use these titles. Appointment of non-partisan boards investigation of applictaions for new or commissions to have charge Of the State bank charters restraining future over-chartering of banks mittee on State H. W. dent Security Bank of Ponca City, Okla., is Chairman. committee suggested that "all banks be urged to make and survey of as was recommended Banking Departments, of which an one means of by the Com¬ Koeneke, Presi¬ In addition the exhaustive study banking history and conditions in their respective communi¬ ties, primarily for the purpose of being informed, and secondly, to be In a position to furnish detailed information to the various supervising agencies, should a movement be started for additional banking^facilities.' A survey was presented of the number and location of State banks not now members of the Federal Reserve System, which will be affected by the requirement in the Banking Act of 1935 that in order to continue banks under the Federal Deposit Insurance average deposits of $1,000,000 the Federal mittee A, on or more Reserve System in 1942. the Federal Brinkman, Harris Insured in 1941 must become members of This survey, reported by the Com¬ Reserve System, under the Vice-President as Corporation. State banks with Trust & Chairmanship of Harry Savings Bank, Chicago, showed that of the 9,007 non-member State banks, 1,133, or approximately and confidence to Congress our said will on right good times holders, same time you could be performing a double service of helping these safe, small borrowers get credit at a fair rate and be helpful in dispelling from 1915 6mall capital, and it is a $50,000 been States now r" opportunity to income I years. in spirit of friendliness. a 26 Denver, paying, semi-annual dividends in 1917. engaged In the banking business and our our It home from has say chance, Sutgrowthput out by Bank Management instalment financing. In Booklet of the continued increase in Commission, they To. 17. that "The personal office felt economic illness, our back in first quarterly dividend. have not left capital, United profession. their agitator all defense, interested a overlooking are through the familiarizing answer interest and rights and for of Association. and into and as work suspense turned long. too for our greater activity minds The attitude us Phillips relations public being given banks for expect may in is upon has our are are connected one an public relations concerns their and their elimination. they confidence, operation, any show short, they mem¬ our Bank loans, $3,000 in furniture and fixtures. public rela¬ with Brewer D. protect their to listening that suggests our dispelling explain con¬ blanks, and customer indifferent an blame that banks what in been in profession ourselves to suggested fact fact committee, public has these opinion is changing. be heaped to defend has recognize the its current would assist with interested more our assumed undignified to hesitated remedy to with State State Bank Bankers in the country banking business. I have been sitting here and listening speakers on the subject. It is an old subject until Tt is our bank. our $50,000 bank committee, Public criticism be reluctance he has not awakened become We respect. and The and received Colorado quarterly dividend. I the movement to standard¬ conform to interested this of surrounding unjust a been communities. and on Pending operations. have we misunderstanding fidence harmony standardization accounts report our the direction own brought into This their up vears Under Chairman, in Committee the System. the rates paid is also rendering assistance in setting thereby simplify In Association's paid dealer— examinations. respective in System the be to have forms used by the various supervisory authorities in making report bership will semi-annually bonds and market. money This committee ize their with discontinuance of the secure their work Savings Postal ditions the over Legislation, under the leadership of C. J. Postal Savings continually before them, and the question of its encouraged are the Postal Savings System. on wholeheartedly cooperating are Federal Federal on We F. experience years' commenced $50,000. me, Postal Savings System." Bryant's presentation, B. get home, I shall have the pleasure of drawing our sixty-fifth consecu¬ which passed except perhaps in such rural communities enjoy other banking facilities. A serious effort should therefore be made 20 little bank we the Colorado the of It commenced 3% paid our Postal Savings System has really of Mr. of three different or Our through any member of the Federal Deposit Insurance Corporation the need for the n& the Clark, Incident to Mr. Bryant's automobile financing. up me. high) interest rate; and liberal withdrawal privileges allowed its depositors is unfair, and since every depositor can now get full protection for his deposits up to $5,000 do no; person Let nothing be done to being President of the Colorado with country town lined which the Postal Savings System gives privately owned banks through the relatively to Vice-President also When as by B. F. addition am been by recognized was said: "In this connection I wish to lay preserve any the following statement: which is concerned and which system never the prevented. interested is bank charters, granting of Let's help to Clark, President of the Colorado State Bank, Denver, made by limiting authority and eliminating as nearly as possible over-bank conditions could be the is authority to make a thorough investigation of a proposed organiza¬ tion of all entirely non-political would the judgment of the board be swayed time no by political favoritism. with which appointed contributes Address the that fact forming of the policy for chartering banks. or that forth an honest effort. opportunity. During tfoe course proved very valuable. undertaken be to year it was decided to indexed and bound into This sent to all bank commissioners was Bank Division State Koeneke banking system. present our factor willing to put American Statement term of service, compensa¬ 15-year period, a for other every preserve is State Banking makes a detailed on examiners, &c. appointment, surveys who arguments our are and it Suggestions from these most interesting to our membership. are brief, in of State banking departments, personnel, tion, a with the laws and manage¬ working with them and touch in interested is problems in common. many five-year intervals survey and States," Bankers Association, division Our have we Supervisors At of the American destroy the factors of American progress. This same spirit has built communities and encouraged business enter¬ prise and stimulated a pride and patriotism to defend them. These, in present that In it our he American preserved. dual The banking system is the proof that the banks Our duty as a are serving their economic State Bank Division is to 12M%, have deposits of over $1,000,000. The report pointed out: F^Of these 1,133 banks. 611, or over 50%, are located in the eight States of Illinois, Indiana, Iowa, New Jersey, New York, Ohio, Pennsylvania and Wisconsin. In Arizona, the District of Columbia," New Jersey, New- York and the five New England States of the State banks would be required to substantially more than one-half" become members. STATE "The enforced membership of the 1,133 banks under the provision of this law will, in bne operation, more than double the number of State banks in the system, increasing the number from 961 to 2,094. "The committee cannot endorse the principle that mere size shall be the yardstick for membership in the Federal Reserve System or that member¬ ship in the system shall be a condition to joining the Federal Deposit In¬ surance Corporation. This whole question is one which should be carefully watched during the next few years so that at some opportunejime. prior to 1941 an effort may be made to have the lawLamended." Resolutions—Again Declares Amend¬ Security Act—Also Change in Report of Committee on Favor of Dual in of ment Law Banking System—Urges Social Governing FDIC President Brady: We will now hear the report of the Committee on Resolutions. Chicago, 111.): Mr. of this committee, President Brady included the name of W. J. Rahill of Louis¬ ville, Ky. Mr. Rahill is not at the convention. He was unable to come. Consequently, the members of the committee who sat in on the delibera¬ tions are: Frank T. Hodgdon, Farmers & Merchants Bank & Trust Co., Hannibal, Mo.; H. W. Koeneke, the Security Bank of Ponca City, Ponca City, Okla. and J. H. Penick, W. B. Worthen Co., Little Rock, Ark., H. A. Brinkman President, and your Ladies (Harris Trust & Gentlemen: and In Savings Bank, announcing criminates against the themselves can receive little would be taxed on their but due to employees if any benefit from this tax. w banks with average deposits of over SI,000,000 in 1941 must become members of the Federal Reserve System in 1942 in order to have their deposits insured by the Federal Deposit Insurance Corporation. "Without questioning the merit of member¬ ship in the Federal Reserve System, we feel that such membership should not be a requirement for eligibility in the FD1C. The FDIC shouldjbe open to all sound State banks regardless of membership in the System, and we urge that steps be taken to amend the present law at an early date. We recommend that the State Bankers Associations of the several States continue their efforts to secure the elimination of the double liability running against stockholders of State banks or in the event that this is not possible to work for such legislation as will place definite limitations as to of 1935 provides that all The Banking Act the duration of such double liability. We wish to commend in the the personnel highest terms the good officers and committees during the past year Deputy Manager, Frank Division and its thousands of members. help that our Committee Harry A. Brinkman, on work done by our and particularly the efficient W. Simmonds, has been to Division: Resolution State Bank Vice-President, Harris Trust & this Savings Bank Chicago, 111., Chairman. Frank T. following resolutions: State banks in that they payrolls under the unemployment insurance section of the Act the stability of employment in the banking business, bank Chairman. This committee offers the 57 BANK DIVISION. Hodgdon, Cashier, Farmers & Merchants Bank & Trust Co., Hannibal, Mo H. Koeneke, W. Resolutions President, the Security Bank of Ponca City, Ponca City, Okla. For many declared itself preservation of While the attitude of the State Bank Division has annually years unalterably in favor of the dual banking system and the State autonomy with respect to branch banking. the State bankers of the Nation has undoubtedly J. H. Penick, stronger today than they have are Historically ever.been. State banks antedate the National the Banking System. Numerically they outnumber the National banks almost two to one. The Co., Bankers, Little Rock, adoption of these resolutions. [The motion was duly seconded.] v. You have heard the Report of the Resolutions In the destruction Mr. President, I move the Mr. Brinkman: been an important factor1 preservation of these principles which we believe to be fundamental, nevertheless it must be admitted that the forces working toward their Vice-President, W. B. Worthen Arkansas. I*resident Brady: Com¬ and amendment. Do I hear any one regarding these resolutions as to amendment by striking out or adding to? If not, as many as are in favor of the motion will make it known by saying "aye;" opposed, "no." It is so ordered. It is now open for discussion mittee. the development of the business Nation which has been of inestimable value and 8tate banks have performed a service in and economic life of the there is serve nothing in the picture to indicate that they their communities with economy, safety intimate knowledge Report of Committee on' Nominations cannot continue to and efficiency and with more of local needs than is possible under distant Federal President Brady: Furthermore, For the banking systems of our 48 States have been and will centralization of banking continue to be the most effective check against the power a in any one authority which we believe country interests. so extensive Therefore favor of the dual we and with wish unwise, if not dangerous, in such varied business and agricultural again to assert ourselves unmistakably in banking system as now constituted in this country and States their right to control the business of banking within their boundaries. % The Federal Social Security Act exempts from its operations service performed in the employ of the United States Government or an instru¬ mentality of the United States, a political subdivision thereof, or an instrumentality of one or more States or political subdivisions and the Internal Revenue Department has ruled that National banks shall be opposed to any legislation which would take from the classified as Entirely correcting this regardless of the merits discrimination. As or the constitutionality the law now stands, it further dis¬ President—H. Trust Co., the Committee"*on For M. Chamberlain, Vice-President, Walker Vice-President—Robert M. Hanes, President, Wachovia Bank Bryant, President, Parsons Commercial and W. S. Elliott, & ^ N. C. For Members of the Executive Committee for a Harry A. Bank & Salt Lake City, Utah. Trust Co., Winston Salem, Term of Three Years— Bank, Parsons, Kan., Canton, Ga. Vice-President and Cashier, Bank of Canton, Respectfully submitted: M. H. Malott, President, Citizens L. A M. Bank, Abilene, Kan., Chairman. Andrew, Vice-President, First State Bank, Mapleton, Iowa. Kimball, Kimball, S. Dak. the adoption of the report which, if carried, would Plin Beebe, President, Bank of Mr. Malott: I move elect the names we have selected. President Brady: instrumentalities of the United States under this section of the of the Social Security Act, this ruling has the effect of placing State banks in a disadvantageous position and we demand that legislation be enacted Act. We will now hear the report of Nominations by Mr. Malott. bureaucratic control. Before this motion is seconded, are there any tions other than those submitted a by the committee? second to the motion which has been [The motion was installed.] nomina¬ If not, I will entertain made. duly seconded and carried and the new officers TRUST DIVISION American Bankers Association Fortieth AnnualJVfeeting, Held at San Francisco, Calif., Sept. 22, 1936 Meeting for Elections Only The Trust Division of the American Bankers Association convened at 2:05 at the St. Francis President be that Callaway: Will have addresses. no you to come The business the nomination and of the the of report order, before There G. We by Committee to N. (Wachovia C.): Mr. Bank President & Mr. Trust and report that have made we a not sent out for throughout the and country desire make to Trust Portland, Ore. For Robertson Griswold, Vice-President, Trust Co., Baltimore, Md. Roy M. Tulsa, Okla.; I Huff, Maclin trust F. officer, Smith, First National Vice-President, Bank & Trust this In fact, he is going . I ought; to . very he will know what year so say that very the appointment of the committees going to am announce the fact that I will Trustees on as and Chairman, adding to the committee at the present time was ex-officio an member Stockton: That Callaway: If not, the nominations names were is the Birmingham unanimous Trust report of our are any & work Mr. to closed and I will declare those you to and now Coles, in welcoming you as Association. in the line of succession to these to years. - _ men we have had all these this year, it seems to me we continue to can without interruption and without at this time the most me Thank you very be of service to you, thing tribute to a I have more our important been much. Past I want to I will be there. and then I am through. President, Mr. Is * a say 1 would I want Callaway. working together for great He has certainly done President-elect Cloes: come heretofore constituted. ought to know that because I want that seems Griswold: pay as Otherwise, have before the Division. Merrel and I have great President-elect Coles: I am honored. It is a distinguished privilege to become President of this Division and to follow we that if I our other nominations? presented duly elected. As I look forward thought like to say one Are there particular pleasure, Mr. the President of active member, and Mr. Stockton. break in what committee, Mr. President. years. announce am an committee Co., Savings Co., Birmingham, Ala.; Sidney F. Taliaferro, Vice-President and trust officer, Riggs National Bank, Washington, D. C. and of deal and I hope he will be the committee will remain Co., Los Angeles, Calif.; whose of Vice-President much practice this Callaway who becomes Maryland For Members of the Executive Committee for a term of three years: Carl W. Feninger, Vice-President, Provident Trust Co., Philadelphia, Pa.; A. L. Lathrop, Vice-President, Union Bank & Trust President and I present as ■ Vice-President: Mr. great deal. nothing But Indentures, with Mr. Page to continue that I Mr. Coles, Vice-President, First National Bank, a which I have jurisdiction. save Blaine B. doing directly reappoint the entire Committee report: For President: by expected to follow those traditions. At this time I this very^busy a going to have Griswold, I want to caution him that he id be called upon a great over inquiry that Mr. Sargent we office pin representing the office shortly I will am I have tried to follow the traditions of he is coming into next year. Gentlemen: qualified for the Executive Committee men year vice-presidential active and get Co., careful study of all very an and year I do, I friends and associates in the East Division to Mr. Chairman of the Nominating Committee, I would like suggestions made in response to usual this will to Stockton Winston-Salem, As on my as speaking only when I have been spoken to. the meeting is election of officers. Nominating the please? Stockton, Chairman. Richard rely During the past This is the Annual Meeting of the Trust Division. will to . interesting a very Coming from the Far West year. o'clock, Sept. 22, Merrel P. Callaway, President, presiding. going to have are Hotel, San Francisco, Calif.,- many wonderful job. there any further business to before the meeting? Deputy Manager Sargent: President-elect Coles: adjourned. There is Then , we no further business. will consider the meeting , [The meeting thereupon adjourned at 2:15 o'clock.] I DIVISION SAVINGS American Bankers Association Francisco, Calif., Sept. 21, 1936 Thirty-Fifth Annual Meeting, Held at San INDEX TO SAVINGS Institutional Investor, by Rudolph J. Problems of the DIVISION PROCEEDINGS Eichler..Page 59 Modern Conditions, by Adaptation of Mortgage Lending to Harold Stone 61 — --- Problems of the By Rudolph J. Eichler, of those normal questions that course develop in conditions, with the huge the institution under present of amounts will continue to business, plus the one problem that over¬ others-—What shall be the investment policy any all shadows or cash lying idle on its shelves ? discussion on investments If we had 25 or 30 hours to discuss this question, I do not believe it could be solved to the entire satisfaction of anyone. Here/1 believe,' The many ramifications of covered in cannot be a 25 or any 30 minute talk. answerable, each institution shaping its policy according to its best judgment, and, in some eases, with views that vary widely. have we a problem that is not definitely well-informed Certain that are we the on verge individuals of an in this country feel extremely drastic inflation, high-grade, fixed interest bearing securities a very hazardous undertaking. On the other hand, there are others, equally well informed, whose making the purchase of long-term, belief and faith in the have not integrity of our dollar is such that they policy of investing only in those command the highest rating, regardless of be must paid to conditions with so It seems these views It is a the premium that obtain such obligations under much credit available. present we will find the answer to the furture for invest¬ the best investment policy must be to some compromise between these two fields of thought. quite obvious to me that we must to some extent overboard a great deal of historical throw background when we the future in an endeavor to ascertain going to do. financial services recently pointed out that: attempt to peer into what bond One of prices our are If the British experience in any England's trade recovery can be taken as America, the probability is that, even as broadens and prosperity widens, corporations in\the criterion of what to expect in business activity aggregate will require little new capital in the form of security flotations or remain low, that bond prices will remain high, that business will continue to benefit from low interest rates, and that stocks will tend to capitalize dividends and earnings at implications are that interest rates will multiples. Although it would be difficult for anyone to the statement that at present would be today if our its huge debt increase by the same methods that were utilized during the war. Where would money rates be if the Government had attempted its financing by orthodox methods, rather than by inflationary methods? Here we have the borrower who has been constantly paying less interest as his borrowings increased. Is it not sufficient to say that our present low rates are artificial and repercussions from this false condition Government had raised be felt must To what degree these con¬ contradict there would seem to be little large extent tied in with Government. feel that each increase in govern¬ financial policies of our future Is it not reasonable to mental debt by the present methods of Government adds to the hazards of we to accomplish money later? or sooner the ditions will be felt is of course to a financing the high grade bond market? Can requirements will have that the raising of reserve feel long as this condition credit structure anything but a momentary effect as remains ? We hear much of the danger to our caused by the large amount of our Government bonds held I believe the figure is something 60% of the total debt, but, obviously, the amount is of by banking institutions. over staggering proportions. concerned. borrowing must maintain low interest It is evident that so long as more be done, every effort will be made to those bonds. on I personally cannot see how this hazard insofar as the banks themselves are constitutes any The ability of our Government to conditions at very low interest rates is all of us, and the means availaole to maintain borrow under present well known to Government bond It may it is of y activity should De laid the inflationary trend, a to some extent to financial prices is of course also familiar. be that our present business result of present Should this assume serious proportions, questionable whether anything could stem the policies. course insatiable demand for credit which would result in higher A large portion of interest rates and lower bond prices. institutional holdings of Government obligations are, which must be taken also the ability of the institution to take however, of a fairly short-term nature, into consideration; If there is This article went on to say: generous 66 —- Co., Los Angeles, Calif. Government bonds to the Reserve bank loans for some time to come. The Nominations yourself where our money rates Ask rates reasonable to suppose that somewhere between ments, and that extent orthodox securities that departed in the slightest degree from the investment Report of Committee on Member Bateman, Eichler & institutional investor are greater today than ever before, at least in the memory of the present generation, is a trite statement. These problems cover Address of President Institutional Investor that the problems of the To say Page 63 65 Animal, by Dr. Ray Lyman Wilbur— Philip A. Benson • Man: A Saving unable interest to an meet Bank, if necessary. might be the goundless fear, as implication that the Government these obligations at maturity or pay when due, this seems to be a providing for payment of principal and interest does not seem to me to be a problem. If we knew that the Govern¬ ment debt were going to be stabilized at around present hope for a demand that figures, I think we could all agree credit that it could be easily handled, but at any rate, even credit would utilize any large portion of the available, it is also true that the position of the structure in this country aSd in Great Britain are widely different in character. credit do not countries with the weakest usually default on internal obligations. The problem is simply in what kind of money they will pay, 60 BANKERS' and this is not the A institutional, or investor an inherently are borrower feels that money rates tageous he is likely to experience for are a whether in¬ in underwriting the obligations. and the at years, investment organization issue securities suf¬ ficiently attractive to make them successful in funds from the investing public. At the present time, with the plethora of idle funds, rower's market, where in bringing out have unquestionably we highest credit have been able to bor¬ a corporations with the some cases, practically dictate their terms. own was financing of the General Motors Acceptance interesting to me, as this corporation borrowed $100,000,000 on its 10-15 them, I think, slightly was 1 or obligations, the year money costing 3%. over borrowing at the banks I believe this corporation on a short-term basis at 134% y2%. Although it is unquestionably true that the vast majority financing has absorbed little new money and has been principally of slight such tendency refunding nature, there has been a toward a betterment this of a condition. Bethlehem Steel Corp.'s new issue, in the amount of about $55,000,000, I think allots struction. In about $40,000,000 for addition, the demand for con¬ from institu¬ money tions for commercial purposes, I believe we new feel is be¬ can banks and by statutes, in district bonds the issue does appraised value. been never th^ invest¬ legal in this State when the amount are exceed not certain a percentage of the As you know, the appraisal of real estate exact an science, and experience has taught that many real estate issues that us were opinion, with the idea that my the standpoint of protecting policy of the savings institution. Real estate bonds has were were legality would make the sale of such securities easier, ment of who Certain district obli¬ reclamation rather than from rate in character were sold on definitely second- were legal basis. a Securities in this State have been sold, both to institutions and prefacing remark being: "These individuals, bonds have been certified as State." Obviously, the Superintendent of Banks certified legal them because investments for savings they complied with the be other States that have had the to seems that me banks There must statutes. same experience, and it uniformity of restrictions, if some this in neces¬ with greater latitude would be beneficial. sary, of reoent irrigation made legal the The recent Corp. savings legal for savings bank investment. long period of time same by great degree by the fact that these bonds gations, issue of bonds must endeavor to satisfy an borrower An a opposing forces. naturally inclined to issue long-term securities. At point, the lender should probably be more interested short-term purchased were influenced to the most advan¬ he is this bonds, district bonds, irrigation district bonds and other obligations borrowing corporation and a bank and a institution. dividual If question that affects the depositor of a CONVENTION. Further, it to seems that restrictions governing the me investment policies of banking institutions imply a lack of ability the part of such institutions on and that there is some set of to judge investments printed rules, compiled by wiser heads, that will soundly guide the destinies of bank invest¬ I cannot agree with this ments. rule follows same troller of the theory. I believe that this concerning the recent ruling by the Comp¬ Currency's office, that members of the Reserve coming slightly better. Loans and discounts reported by system may not purchase member Reserve predominantly speculative, when below that standard the of Federal upward trend this year System have shown an for the first time since the depression. Some months ago a number of prominent eastern financial authorities, will remember, had you some discussion to as whether interest rates had reached their low point and would turn these terms used in are bond that is "distinctly and a rating manuals." that this is any step forward in solving the investment prob¬ lems for banks, although I have services and believe that no quarrel with the rating can they be used to advantage higher, the net result being a decided difference of opinion. From a psychological standpoint, the buyer of when tempered by securities purchaser both listed and unlisted, corporate, refunding ment. at present rates has and this attitude is not been decreasing to reluctant a any extent as at lower rates continues. Now, I should like problems which I feel Is there not of a know how many issues of securities there I think that to touch briefly on a few more normal important to the institution: are is we can well a figure of, sitting at a desk with Why sideration what has happened savings bank must be restricted investments and not have the probably in the to If we banking field than agree almost the limitations superhuman more enjoyed by intelligence and a cannot foresight to the in¬ Events of the past however, I believe, have pretty well demonstrated changing conditions. I believe, for instance, that the New York State law provided a few years ago that bonds of a railroad corporation for legal if that corporation paid dividends at a stated period position of amounts of the these rate, it its common bank stock. that bonds, when paying dividends? any on savings was obvious that such a continue to pay dividends to certain rate What was the substantial corporations The law, I believe, seems a purchased the be satisfactory than those the commercial institutions with less exacting restrictions ? I believe it is safe to say that in California the laws regulating investments by savings banks have limited the investment a number of years, point that has been harmful. within my investment service of can, No corporation's a with slide rule, successfully, in degree any opinion, my Rating services take into con¬ in the past, and rightfully defaulting. "Baa" knowledge, real estate rating of same Erie refunding 5s pay number of such instances I have felt for ment some the a were rated this. larger financial fundamental weakness in the invest¬ satisfactorily in This may be overcome. instances, but I believe some majority of institutions, the officer in charge of investment of any as time that, even in the policy that is rather difficult to that in the mortgage its interest throughout the depression. institutions, there is surmounted the time, did not prevent this issue from There any in 1928, did not prevent them from continuing to are bond a Chicago-Northwestern general The fact that the at the forecast rated "Aaa" in institution. Have the investment results of the savings bank portfolios, under these restrictions, been more For a to that fact were changed; but at corporation might keep its bonds within the legal a The bonds investment best served by cessation of such dividends. policy of such institutions to attempt stopped category, when the interests of the bondholders would of no future. that it is not possible to have statutes which will not become obsolete or impracticable due to were using dictate investment policies. apparent to those necessary, we must attribute dividuals who draw up such statutes. few years, types of in the investment business. one are latitude same commercial institution is to certain govern¬ 100,000 to 200,000, a copy earning statement and balance sheet, of accuracy, a I do not in this country, municipal and say, imagine that Association concerning the various laws regulating investment by savings banks and savings departments? your are capable of correctly rating all of these securities. young man, great field for study by the Savings Division the judgement of the investor. Taking at random as I do not believe portfolio has committee It is his the or actions reviewed executive committee by of an the extremely difficult to guide the destinies investment account without full power to act, unless those individuals with whom you confer have a wide knowl¬ edge of stitution, securities. purchasing or Edison 334s, type. In considering investments for his in¬ the investing officer be can little^criticized for submitting to his committee, or Illinois Bell 334s, or say, Rated "Aaa" there is little possibility of in this rating, nor in the New York other issues of this ability of the any change to satis¬ company factorily service the bonds, under practically all conditions. Such obligations assuredly high-grade investment may account. well form Of ; course a part the of any investing SAVINGS officer probably realizes that under present conditions he is paying If you were in his position, rated "Aaa," but would were If the purchase when they within the past year or so counter I think that having one iota upon the any banker, and, as one a more many a exacting business, very will, and it is pretty difficult to in your mind to govern portfolio, seen institutional bentures," type investors or, said, will a ployed. if they wish to keep their funds markets, when the demand for money even the believe, however, that factory and profitable to many institutions and can definitely very balanced a investment organiza¬ other business, conditions in Many investment institu¬ this situation is likely to with the consent of both have, clients, established fees or be must profit to the organization practice a paid when bonds are recom¬ purchased for the account of the buyer are organization making the recommenda¬ in advisory an is dependent course The success of this manner. close cooperation with an upon able investment organization which will of your have full knowledge portfolio and needs. I commend this I bond account has been very satis¬ a by them account plan of This is familiar to all of you, and the reason for it is obvious. I banking tion, which compensates them, at last in part, for handling in normal increases. to suggestions. normal judgment, without profit to the em¬ elsewhere has in the past found these bonds selling at lower prices, their mended It is pretty obvious that the institution which buys bonds when it cannot loan its money under whereby service charges substantial purchasers of bonds in the future than they have been in the past have upon some individual and institutional buyers Some authorities feel that institutions must become at best. depend tions in the country, realizing that I have heard many man suggestion. operated for profit, and it must naturally follow that restrict word about the bond account. you must making such recommendations. "we will not buy thi3 type of security or that of obligation." Now, trained a wish to purchase and a you securities that carry at least some de¬ buy not exactly the security recommendations did not sound well and other bankers criticize bonds and have found them reluctant more must be securities turned down without any name "We and The investment business, as well as any seem have a a great deal in the past few years. a tion for recommendations and the opinion of banks regarding the desirability of I have in institution, whose size will not permit the investment department pretty well conceived idea about building yourself A Often preconceived ideas regarding securities examination because should be built up When you purchase bonds, unless you factorily. securities. an business, has learned both fields satis¬ cover price of bonds purchased. reserves believe that the investment business, as well as the profession if or institutions some policy of using profits from a handle its portfolio, I should like to make a $100,000 worth of bonds. and practical experience. of study years time when For the smaller formation of as a knowledge of investment securities is attained only banker also has the losses that the bond provide in the future ? I think recently adopting ever was a Are these profits to current earnings. bond account, it seems to me that now is that time. to whether he as certain provide certainly Many institutions have in the bonds sold to write down the cost is decidedly different thousand dollars than been If there interested in whether he should should buy a certain block of you have manage He views credits You should not taken substantial profits from bond accounts year or so account may friend of mine in the banking business recently stated, he is loan John Jones cases, point of view. should you institutions going to moan over ability of the banker, I believe it is fair that his viewpoint, in most and in your account. and credited these Without reflecting institution of size. than the investment after past emphasize the importance trained along investment lines to a man portfolio of A full amortization; salary would your bond account ? You should than the going rate for money. reserves take these chances? one should not fail to we the to say the bargain were on definitely unsatisfactory might happen to and why shmiW you, properly handled and given a expect to get a higher rate of interest from your bond account continue, but if it did not turn out successfully, very if expect to buy premium bonds without providing for their and rated only "Ba?" purchase turned out satisfactorily, course something of not not be disinclined to attempt to induce your committee to concur in their institutions most What should you expect from a would probably have had you mortgage 5s in 1928, when they you for chance. hestitancy in submitting New York Central refunding no of so premium for this credit. a 61 DIVISION. thought to you, as I really feel that money spent for fees covering service charges cannot help but react to the ultimate success of be made a bank's portfolio. Adaptation of Mortgage Lending to Modern Conditions By Harold Stone, President In Savings Banks Association of the State of New York, New York City introducing Mr. Stone, President Benson said: gages It is my pleasure now to present to you a man whom I have counted a personal friend for He is the President of many years. Association in the State of New York. our Savings Bank York, of our Bank In September, 1935, we made him, by unanimous choice, President New York Association. for a President. number He came of years, He has as to the bank as connected with the been trustee and as He as was a Director of Operations of the United States Employment Service in Wash¬ ington during the war. i I am assuming in this talk to you about mortgage lending that the problems in New York State do not differ from the those of other States same and fundamentally very widely In the last few years much We who once against our come to be very little lenders and property thought of ourselves exclusively will, become property have had to interest ourselves ment of property more owners. as owners. lenders have Therefore, definitely in the this is admittedly utilize instalment and in those matters which jointly affect ownership and mortgage lending. Outside of large bond issues, such a railroad mortgage reasonably attractive terms merchandise; very possibly be to our perman¬ possible are might we H. as public. citizen should be able to purchase he buys a vacuum cleaner or an a home as automobile," Brown, President of the Johns-Manville Corp., speaking from the point of view of the construction industry recently told the New York State Bankers Association. One of considerations the first which strikes me as of paramount importance is a trend in real estate which makes a vast difference to will recall with house was built to us as me, serve lenders, as a mortgages secured by income producing property, and mort¬ of a am sure that most of home not only for the present generation but for generations to location, I for instance, those days when a bonds, the mortgage field is divided into two major parts— a proper may leaf from the book of modern merchandizers to bring "The average Lewis government as home for cash, but believe it we There is more this fact to the attention of the you as impractical, and than with shorter-lived take well as buying in this field, whatever home, and important citizens and tends to our industry, opinion of using it elsewhere. we manage¬ the morale of and more The extent of home-ownership whole. I wish each family might buy a conveniently there has distinction between mortgage \ itself. type of thinking is required in all sections of the country if they are to be solved. \ ■ as a commerce ent value in a Mr. Stone's address follows: f governs stabilize Savings and finally attorney counsel in the practice of law. country largely He is Mr. Harold Stone and his chief job is that of President of the Onondaga Savings Bank of Syracuse, New The latter is the secured by homes. to the come. There was a stability willingness for generation after generation to 62 BANKERS' CONVENTION. remain not only in possession of the original property but actual tenants of it as well. disappear, at least in We have large number of people to lives entire there At the away. time, there was on the whole formerly by move number of other considerations. a representation tax limitation statute. his rule try to acquire and maintain place beyond a means. final solution of today from those earlier conditions. We have in this country mobile population. more 6,000,000 of a very short time automobile trailers. Other estimates higher. are any rate, with the great increase in industrial employment as changed and jobs shift, occupancy, plant locations of the population. we see a mass movement have in mind such effects upon communities as has caused by the are I been shifting of cotton manufacturing from New England to the South and of shoe manufacturing from the East to the Middle West. Such hayp moves undeniable an this real on ^ the has reached authorities seems to be no that property owners themselves years a house was conveniences. house and with the a But the plight of these property pwners has become increasingly evident to mortgage lenders, not only because they have had to acquire real estate due to unpaid many is answer a situation to be faced. believed adoption of open plumbing there done many years struction. Today, however, obsolescence is rapid. so so have found ample consideration of improved heating systems, of insulation, of air-conditioning, approach have seen great deal of research in the field of prefabricated houses. a Obsolescence in any field is and whereas life of 50 that or a a house in the old days was constructed for a" properties not nearly of that some a interested in these are find ourselves must with old properties on hands our eventually be sold in competition with more of which modern homes. ations which future. of the What will govern are we look for? Will mobility Will rentals be and have The attractive more ownership ? Will the present rate of improvement in construction be maintained, and will the more the consider¬ sound mortgage lending in the developments must population increase ? than home importance more conveniences? public demand If so, what effect will that mortgage loans made for long periods of years? on tendency today to seems be toward making 20-year mortgage loans rather than mortgage loans for period, State, or a as has for form of open mortgage, which has meant manent" mortgage. loans a on It may well be proper to a "per¬ arrange new basis of annual amortization which will at least a of of to need These questions seem to me the very careful study and attention of mortgage lenders. I some figures which perhaps illustrate that the "permanent" mortgage not was total mortgage loans of the through 1930, $58,000,000. one of our banks had The net loss for those $81,000—less than 1-200 of 1% following five years out of a per year. total investment of $37,000,000 it has charged off $1,400,000. However, it has been easier for or Assuming the our at least to start have acquired collectively great a been placed at the disposal may be in order. a These few States are word a purely mutual earnings All to the depositors in the form of interest go There are about six and a or half million depositors in the 135 institutions in New York State.- Then- deposits equal about one-tenth of the bank deposits of the country. Of approximately six billions of three and a there are resources invested in mortgages about and real in^the whole country about 33H billions of mortgages, which if true, shows the mutual own are have heard it stated that I estate. half billions savings banks of New York State alone nearly 10% of all mortgage-investments. Among our information govern cooperative efforts I might mention specific on neighborhood and community trends, which not only a bank's policy with reference to the sale of acquired real estate but particularly the granting of mortgages in such one recently witnessed, in common are inexperienced and look upon Often this field merely in which to make quick profits. that materials used, the inferior work¬ the type of Frequently, manship and the financial backing has been such highly speculative loan for a with other considerable amount of speculative building. the builders found might best influence the type of building being We have areas, a new We have taken steps to consider areas. the property an unsound investment for any In the 30 years, 1901 In suitable in the earlier days, but suitable today. 30 years was about satisfaction that this method of bankers, but rather should represent we additions to surplus. as have own institutions managed by trustees without compensation. done. but also from these in effort tremendous force. It should not, however, a savings banks exist in only explanation how lenders outside forces of obsolescence. cooperative banks. our As mu+ual approximate the depreciation and reduction in value which alone from normal usage, for mortgage and real estate problems, and rolling, and results not in the mutual savings bank field deal of information which has shorter been customary in New York years have have cooperation of all institutional lenders if it is to reach its of the But perhaps of even greater we greatest effectiveness. us lenders and we the ball many as we savings banks alone to operate together, equipment. associates clear that this decades and which many have great age now developments because be can our be limited to savings the my directly our sorrow public which has become conscious desire for the most modern construction and a We factor to be reckoned with, 100 years, I think we have found to difficulty in attracting of a us nor seems ownership in which opportunity have proven to our of electrical conveniences and we but it and realize Just what the much to foster. the development of the use of fireproof materials, of vastly sanitation, and great deal closer years neither I say, It affects thoroughly for In New York State con¬ We have prepared to are affects the entire fabirc of home advances in heating methods and the for the present time at in New York is come a borrowers during these trying struggles which they have undergone. some were an high taxes. exception of relatively few major improvements in this type of had, if they chose, opportunity to make known at the polls their opposition to the During the early the part appalling advances. themselves large property owners, and'I think their attitude was homes. provement in home construction and home real progress on recently mortgage lenders took active interest in the subject of taxation. They were not to and that is the tremendously rapid im¬ many I cannot recall that up to any another is not conducive to the purchase and maintenance of us, point in real estate has been toward halting the taxes, but also because they have There is another phase of this same question which is of The burden of the own effect upon the values of real estate and upon home owner¬ ship generally, for the prospect of moving from One place to importance to a general no It is not only that the present burden is high, but that there of it, there is particular problem. estate seriously curtailed. some At As I understand communities where the desire to population will be living exclusively in our against farm taxation I believe Roger Babson, the statistician, predicts that within the part of many substantial citizens for on that limitation of tax rate statutes holds the agreement I think you will all agree that there is a substantial change a In New York State during the past year we have had a very vigorous a con¬ not a of be traced to the factors with the general effects of the depression. We find ourselves today much more closely affected than siderable modesty on the part of the home owner, who did as can which I have mentioned, but their effect has been felt along their homes and spend their own total loss, it is equivalent to about % a Not all of this loss a year. was But it though the children might even same on 1% the part of a very part of the country. our followed in turn by a definite desire charge-off to be as that day gradually seen any institution. as we have to make buyer and Let me tell a you little story. Some 15 years ago couple bought a in one of our up-State cities a young two-family house, expecting to rent the lower floor and occupy the upper themselves. They knew SAVINGS about much about as dividual. It One of their There to the basement. to only play. The single-handed so-called was grand piano, was a one the a far so public—I might add even of the other some only to public against the purchase of improperly constructed properties, protect mortgage lenders, but to protect the buying We do not want in this country a class of out of bitter suitable experience marked effect upon We have recently a home is not a extend interest should Our investment. people who have believe that come to homes and to all buildings the construction of which will neighborhoods and had in New York City a number of workmen. Those apparently under indictment. in proper But surely building have ourselves in our mortgages, ghastly illustration some we who responsible are are now vitally interested splendid opportunity to interest a constructive way Par- in this problem. ticularly does the situation point the need of much more and painstaking inspection by lenders. we now have two substantial engineering controlled by and closely very structure is available to faulty in any way had also an interesting experience in recent selected in which there was instrumentality to the benefit of have we of two more public interest combined weight through corporation wholly owned by are probably some It does mean, however, that there opportunities for constructive thinking in order that large amounts of funds in the hands of the public be made available for proper development. may realistic scale own their were properties In addition eyes. prices where We believe of those who making of the on acquire we ship. We have discovered we may one source have we verge of additional In this way helped to maintain the status of neighborhoods which is all important to property values. have given of trouble, which I hope I think that savings banks avoid in the future. contributed much to the development of our State by making loans to help build up the communities served by them, But there came a period when deposits in our banks increased more rapidly than the local demand for mortgage loans, and in attempt to acquire earning assets they an beyond their immediate territories. Loans from home ground have proven much less satis- reached out made away factory than those made in areas whose conditions were wholly familiar—I think we shall in the future be wary of distant loans. I might suggest an apparent anomaly in the general method so. Should mortgage interest rates take into consideration the amount of equity which the owner run, has invested, the length of time which the loan is to the type of neighborhood, the type of construction, and so on ? Might mortgage lenders more readily influence sound construction, higher equities, larger amortizations, by giving premiums therefor ? Admittedly a great deal more attention knowlThat increase in work might be considered wise provided the not only a thorough knowledge of the property, but edge of the credit position of the borrower as well. additional safety is commensurate with it. I have not told have transferred the property itself in good condition. have also I have no definite recommendations to suggest, but this subject is worthy of the serious attention of institutional lenders in the interests of sound real estate development and owner- perhaps has been paid in the past, which would presuppose a properties to individual ownership at fair prices and have put much about the real estate situation in you New York State. It is showing definite signs of improvement there as elsewhere, but those signs of improvement in them- selves impose a responsibility on lenders who are interested in In order to do this the safety and yield of their own investments and who are much cooperative thought to the question of interested also in the protection of the public against un- rehabilitation and would in many other States, our present owners and the entire community, by value in their then evidence of our highly uncertain before. were it and one some a established the courage we as would have to be paid to the individual mortgage than bolstered we State, have stimulated the real estate market we losing many first buying, and by using savings banks, prices our rate charged for the loan is affected by the risk. In mortgage cooperative selling of real estate acquired by and In the loan commitment is not if We the lending business. of mortgage lending. In almost any other sort of lending the and months in the the other fields in which cooperative research are many lending that has not been have toward There the construction, institutions. areas to appropriate areas is almost essential if we are to have a sound mortgage savings banks to follow our under properties In New departments, fulfilled. We as low cost housing. beyond improper building which resulted in the loss of life to a York mendations research such areas, and recomin which to establish any one or to any group. action of that sort among our some the verge of undertaking a movement not are on careful to the proper and economic use of as guaranteed mortgage companies. It is neither my purpose nor my function to attribute the blame for these failures to requisite for a savings banks which shall be State wide, and I believe that of perhaps owners, should be able to bring to bear opinions backed by actual piece of property in that city which does not qualify We have considered a the provision of low cost are real estate situation has been complicated by the failure of savings bank mortgage loan. have Certainly lenders, who it is almost impossible under the minimum standard of construction we stance, about slum clearance and housing. possible, as It took time and hard work to lenders—but it has worked, and today to sell public reaction, all those who liked among campaign to wipe out a fell through savings bank in that city undertook, "jerry-building." educate immediate an their friends but among fair see the ordinary in- as moved into the second floor and promptly was not buying houses wedding presents 63 DIVISION. we have urged it in those cases where it produce additional income economic investments and in the proper ment of their own communities. improve salability. or The and logical developmessage I have to ' If of one lets his cooperative action there for research which will It is community. this question bring to you today is merely the suggestion that a thorough- innumerable- opportunities going knowledge of our problems, much of which can only imagination wander my be are little a on profitable to lenders and to the observation that larger cities our particularly afford splendid opportunities for highly structive cooperative work. We hear a con- great deal, for in- be acquired through cooperation, will do more than anything else to put mortgage lending and the real estate investment of hundreds of thousands of Man: A Saving By Dr. Ray Lyman Wilbur, In We honored this afternoon to have President of is President He is a one of California's great of Stanford University. former as a speaker universities. He was on the a a well- He received his A. B. and A. M. degrees from Stanford number of universities, including the University of California, Duke, Princeton, New York and Yale. Dr. Wilbur has been President of Stanford University since 1916, except for that time when he was Secretary of the Interior in the cabinet of President Herbert Hoover. a wholly satis- Animal President Stanford University on Illiteracy. He is a trustee of Rockfeller Foundation and of the General Education Board. born in the State of Iowa. University, his M. D. at the Cooper Medical College, San Francisco, and LL.D. from on Health and Protection and Chairman of the Natiopal Advisory Committee our program Dr. Hay Lyman Wilbur Secretary of the Interior of the United States and is known educator. citizens Dr. Wilbur was Chairman, also, of the White House Conference on Child introducing Dr. Wilbur, President Benson stated: are our factory basis. Dr. Wilbur: President Benson, In outlining certain things about Ladies and Gentlemen: my past, your chairman forgot my qualification which makes it possible for me to speak here today. I was one National bank for 8 to ,10 years. of the directors of I did not learn a small very much about banking, but I did learn farther away the CONVENTION. BANKERS' 64 more onejthing and that is, the the corporation is to which about it. you worry heard here today, that worry I lend money, by the talks I have can see still you a that he has been able to conquer think the Swedes Where do you the world. the Norwegians or or the Finns would be today if they had not been saving animals? have settled the would have congregated around those quarters of the world where conditions of are they lived on in the Marquesans on They had one cannibalism. thing was the trees, and fish in the They developed fine physiques and got along sea. of living. way balmy islands where there ample supply of food, fruit an I think the seasons. of the most reliable setups one For centuries well. might object to, and that you very was They ate their old people in emergencies, and their enemies when feasible. This carried them Instead of eating and save our old people, but in the vaults get our citizens of themselves in care It if they was as they got only The basis of family; but there is danger management of of groups and men goes superior adequate control of an stability will be that those who so protected from savings must In the Los Angeles Museum there is bones of animals and birds found in collection of the a bitumen pit. a These This all group social of that We found are roamed years ago over the plains of the South¬ the skulls of the of California. In others died. These gopher skulls pocket-gophers. variety that same Why? other we now the words, were find in many survived; gophers Because the gopher is parts of the diseases what has The human and it possible for him to go through family has its and downs—its droughts ups If savings we may sure meet that we develop methods can do well as the pocket-gopher, but I as all smart we are enough to do conditions better than many we inevitable that off their own just young scramble about for as soon as they themselves; and each with him the urge to save They drive carries young one and the fear of owls, skunks, and hawks. we have built up our civilization, apd each generation adds something that the next chooses. of Thus build can upon if it keep advancing and accumulating stores we food, buildings, bridges, roads, factories, and progress depends largely upon a very —and that is that the old bet reward the old for the use on Our so on. simple business method the young, and the young of their savings by some form of Governments must do of the human family. avoid of them. their immediate by various procedures, and that the losses so It wars. seems Their after-effects consequences. are we can build up not too great. suffi¬ But the being has another quality which we call obstinancy. our starts into once Consequently savings and mortgaged our we a conflict he does have usually used future before peace is made. In this country we are now We and war. this large debt for long time to a individual management long period of in the midst of paying for of mass years come. It will take good by tens of millions of people without up with the idea that the the individual person We can looking out for himself is look back in history and see how such civilizations have failed, time after time, only mass can way a made over a just to get the back costs paid. people is big enough to take care of everybody doomed to failure. in the a children's children will be busy handling our up People make mistakes, and terrible mistakes. The satisfactory nation can be built up is to have it with good self-management. of units In other words, each must look out for himself and contribute to the payment. That is capitalism. accumulated The old have worked and worked and something. They say "Take to the young, this something and go to work with it with all your energy and time and up as Any civilization that is built Through saving periodically, is most It destioys life and savings us to see more The result is that when he all diseases, which is mass comes We as group certain amount of insurance against these up big enough to are shall we carry a reserves human act in groups, be classified can of mankind. costly and damaging conflicts largely with various methods our we can steady advance in the fortunes can goes managed and led, to avoid this disease of war if we are to have am They do not do. congregate into groups that destroy, as we do. can not know when to stop. The gophers so. which We call it "War." our of handling that Perhaps it is beyond hope for cient floods, its panics and booms, its periods of plenty and of starvation. not made droughts and survive. so damage to all of those who have been thrifty. they We This so One of these disorders. It is the greatest enemy a I entirely independent. increase in numbers, and our or does are as successive Our rise and fall terrible intensity and of as destroyed, question of management: If the herd is not well developed certain faults that saving animal. roots. experience Herd animals have advantages but great risks. developing civilization He stores in the ground both seeds and leaves, and can eat a a the individual members of it cannot be destructive. Among these bones of extinct creatures there an management through government and all forms run and 100,000 If they fear that their desire to spend. a down, then, to herd animals. are only remnants of the sabre-toothed tigers, the giant a feel that their savings year to year. agencies; and, second, individual management Along with of one The first savings result from the handling of the affairs of persons. the camels, and other animals and birds that 50,000 or as provide that security and that save can there develops comes the west. building and had left the risk of having such run and in its place cranes, are a have just indicated, the spirit of saving is often have environment. good, because stable condition of society. a function of all society is to that of the herd. large numbers unless, along with it, there few pieces of gold, a few paper was no going forward with these savings from tion to the immature and the aged and vast increase in size in the human a The paper. had burned down step to the next is they also in of wealth from these sources salvage only the distorted nails and pieces of metal. This saving habit, combined with trans¬ a They thought they had destroyed all its value by the change in government. portation, invention, and public health, has offered protec¬ has made possible the Russian over the high figures those banks reported, seen jewels, and pieces of First, we try to thereby be able to take their later years. When the Bolsheviks took They had &c.; enterprises, structure in civilization that is depend¬ on a going to have great were banks. food over shortage and prevented over-population. to they the temperature mild and a supply easy, food available at all have had If not, the human race to save. ours In fact, we largely because of this temperate zones peculiar capacity of depend Empire they acquired ownership of the banks. It is due to this quality of his saving animal. representing partial ownership of but all able and sound. goes on. Dr. Wilbur's address follows: Man is Savings have taken all sorts of forms—buildings, pieces of paper giye me a return something and go for its use. ahead." That is Then the build you capitalistic group; then the group can care the weak, the old, and We the can measure of those who take heart of such a quality of care for the immature, the sick, the unfit. a civilization by the number of themselves. We can measure civilization by the numberlshat are the allowed to ride on the rest because they are too old, unoapable, or newspaper or a business he will find that he must use the unwilling to work. Right savings of to carry a eystem. or If you take someone, any young either his by "hiring the money" as fellow who wants to own by work or run a inheritance Calvin Coolidge used to say. some hard times; but Perhaps in these times he might get the Government to let him have this something, for which they collect the ; gophei* "Go of others through taxes. savings io we now in this country great burden of this kind. trying perhaps if we go back to the poeket- shall be able to get the answer. the ant, we are It is giving civilization Instead of saying thou sluggard" we can say, "Go to the pocket-gopher, thou waster!" At any rate, look the pocket- SAVINGS gopher that If over. we imitate him there is we can good chance a hold together what we have and can keep can that country—the dignity of not riding is what has made That the rest. on America, and that is what want to see we in the future. There in the fall should there be his whole harvest, relying One sells or consumes else to on someone for him and to hold back the seed save margins against drought and dis¬ The other always lays aside a aster. a We have reached the stage now rely More and of more people many care. again think in terms of self- must us when too their protection and the government for upon again failure. crop add management, so that each can do his share and each can kinds of farmers. two are that in the spring he can sow again—and even eat so dignity of personality that is important to the vitality of any 65 DIVISION. little wheat corn or the power of to help. There is by which no way and have it. those who need the government to protect survive. harvest we can consume our Only by saving kind of our can country a _ Committee / Officers* Reports-Savings Division Address of President, Philip A. Benson, President Dime Savings Bank of Brooklyn, Brooklyn, N. Y. Outlook deposited Savings 1935, indicate ended banks tor Savings amounted June 30, Thirty-four deposits a years amounted increase 800%. Savings depositors in now number more While for the issued of existing An New On July 2.84%. June 30, all of in all, recent report shows de¬ A $10,020,013,775,, a of bank, while type in the the rate regardless it present time of of these doubt no The the of extent its to be must emergencies While is limited are could some pay desires that is better on the protected confidence that funds positors' bank the interest the excess such have a in Insurance of banks, such bank be safely rest and the on wisely the that and that de¬ capital contemplating the outlook for davings we are bound to consider the record of progress made by life insurance companies. In 1902 there were about 17,500,000 life insurance policies outstanding, representing insur¬ of latest ing in $10,500,000,000 figures in 1935 force These cies of policies include assets not only and $2,092,000,000. of life insurance force numbering in $100,000,000,000, over by that the of assets companies 124,000,000, over report¬ insurance $23,000,000,000. over ordinary policies but also than more is half 900% over in the of total 34 years. population Thus, social of industrial the security poli¬ The country. is not new in country! savings banks, working as trustees for the people's savings with¬ capital stock, rtarted in this country in 1816—120 years ago. In the of all right-thinking leaders, the principle of social security is minds deeply rooted. the other the habit of understand has tion himself, The principle that fellow thrift and saving have adhered we himself"; inculcate in to that he would so to has been to the come not nor has such methods it work developed for him. complete latter leading conversely The annals failures! to the The dry through of every human former to shielding men from man of sentimentality, rot who doing delfshiness, which said: so A must that id facility-for doing government, in of the weak "The strong recent and ulti¬ helping themselves, and our life to independent, strengthen and benefit and economic policy, thus strengthening the thrift cradle resources of the popular em¬ taxes is by and the be 3% in independently and to which bring to as a for beyond goes strained of employer, result individual so his in of the thus a goes whether is initial amount study should we the recent Federal Social Security Figures will for a by Act invested States bonds of is that reserve is, Senate This the United to be are therefore, pocket will pay interest to the other pocket! one the but to $47,000,000,000. in in are expenditures, obligations do not exist they interest. The government will, 3% have may the Act the United of reserve be that under current used be must result the contributions provide indeed, its the interest will make character true the plan phrase—"self-sustaining!" alluring an doubt about any subject is It is the whole that at It once. will be plan of a dangerous. fund reserve should Furthermore, careful inconsistencies and injustices. many belief that there is nothing so good and whole¬ a system of private savings and the habits of as foresight that will system a and unnecessary my country lead alone paternalism the to creation of one's reserve. own strength and independence comes and free¬ and the grave. these expressing have, logically should beliefs some pensation small possible. There must, of and enough The growth of aged. no I one, am banks in induce obtaining profitable be a $6,500,000,000 in 000,000 upward. and work provision for the soon as as the needy care of that see we com¬ this is done, quarrel with it. there is large amount of savings not deposited a profitably in January, employed. all money this year I refer to figures outside the United 1933. Since total showing States Treas¬ other figures. on demand deposits in 140 net outside New 41.7 in average in This decline, year York increased centers 1927. that so In 22.4. to the New again to $5,289,- the tendency has been $5,882,000,000, and in June was York are more The velocity the annual rate of turnover based accounts—to however, total of $6,241,000,000. a of money in circulation with dropped It then, 1935 the of it reached The figures February, 1934. By the end connection the member Oity, indicate February, 1935 significant when taken in bank of deposits—that relation of deposits an 22.1, It has and for figure of 35 average 1929. was City the figures is, to Individual banks, from the figures since in shown July of in a this striking. The high an average of 71.5 for the years 1927 to 1932, down to 24.5 for 1935 and 20.9 for July of this year. are more March, 1929, 122.5, and inclusive, has It have, insurance with 1930 over in will we after deducting money held by Federal Reserve banks and agencies. money in circulation averaged about $4,500,000,000. It rose to ury of that social consciousness will in circulation—that is, money add must course, will sure, otherwise or I system of unemployment to our Statistics indicate that would - as A that the an whereas there was less viewpoint of the velocity index need for currency in July, of bank deposits, which can be of business activity, there was, nevertheless, a vastly of currency in circulation. The decrease in velocity of is 84%; the increase in money in circulation is over 40%. amount number amount gone seem from bank deposits the individual to demand, government has under¬ taken to provide social security through unemployment compensation,, oldage assistance and contributory pensions. Naturally, we muBt be sympa¬ to and This such to In 1936, citizens, the bureaucracy. We are not ready in this country to accept, nor do I believe we ever will, the theory of an allpowerful State, nor of the State that guards us and guides us from the of yielding All to fund. bear to the from taken its give the If sufficient itself a and dom helping itself! years, should amazement remember, reiterate me for increased truly which security and come. there 1980 are on Through giving them so. order stimulate, by sound education become government In and thor¬ the effects of folly is to fill the world fools." The principle that has governed our business and objectives in carrying it on attaches a condition to the "strong weak," some¬ have declared utter with every and for all mind time provide capacity we tax not a reserve in will correct Let some mind appreciate history yielding oughly excited the indignation of Herbert Spencer, mate result of the "'help individual's advantages of providing personal security. Human civiliza¬ developed through the principle of every man looking after else's the help the body and to and abandoned. In Mutual out that with to theory behind thought The contracts. If we add figures for building and loan associawill find that the total savings are a sum in excess of $52,000,I have no doubt that those who have interests in these savings represent growth protected indicate group we 000,000. this and figures and tiond and available will be included my while assumed same study of the Act indicates that it has It own "taxpayer sustained," for the interest paid into the fund by the Treasury Department must be imposed as taxation on the people. My own banker In ance the be true but to in production point at a that social years self-sustaining. us is eventually cost this up (which, at Will point Government. The go his the government plan source; arises cost of the Mutual guarantees. knowledge invested you States edict for best thought. that reserve, which Corporation as no such on indicate Let There save. vast a and full and sufficient protection against losses. a are dependent and the from of 9% a the factor of a the is tax, a create the be ad-* manufacturer represents what able to give of contemplates throughout reality be in considers one one that may eventually for only 3% at the question living), our borrow banks the of most Deposit group the to contribute As passage 12% when the entire tax is in force, included welfare? capacity created margin of protection deducted which to payroll, of the take into consideration the in accounts Federal confidence been cost own Act, be the hidden tax It Any outlook outdide guarantee being for unusual an the his higher indi¬ the government employee provide prescribes Act to Hence consists and rate of dafety the margin growth savings by in surplus account or add rates and rate At more. Banks Insurance Fund of the State of New York, Savings the to increased for the year to was mention any insurance fund created by an far reliance that true are the really be his interest The the Act, totaling employees and is merely pay, his only. it country security. in price. will far providing further the Act, involuntarily to working man .will his have surplus and undivided profits. corresponding a the bank itself, any by I in reserves, the in of apprehension an security so through savings Security Social contribution his final is social security due to the hurried me, laws, in individual the the improve family. against to There largest 100 from to limit interest proper because funds, tax the of of his payroll ployees' was vary growth and development of savings should there funds average and banks that fact $42,000,000. over 12% social involuntary capacity Through of such made that of his or up establishing if affected the safely will What has concerned have voluntarily we beyond banks. in the eventually this will lead to larger interest dividends. surplus capital the the by law, the States surplus of the mutual savings banks additions that separate is legislation security that move family. versely section is that of the by the report this year the the any his distress? of controlled is of northeastern deposits savings and partici¬ the figures Banks of 1936, The mutual for 1 Rates earnings to surplus; or They $7,000,000,000. rate. prescribed in is banks country, Savings Mutual year. 40% about the of significant. are and these mostly savings banks over was States for years 2.58%. A year 2% to 3%%; York, the largest mutual savings bank State, paying 2%. In many it ago of 34 6,000,000. National and deposits interesting comparison shown dividend for the numbered about of on the States, has mutual in increase companies alone banks for or provided Association savings country, 554 deposits of The 1902 savings bankd savings National only 18 trust total $149,962,655 in the are the $600,000,000 over 42,000,000. and the in mutual posits growth of in mutual by than banks State largely of $2,750,177,290. to over pated June 30, on The latest the year 1936, making an aggregate of over $23,200,000,000. ago, when the Savings Division was organized, savings further with vidual progress $22,652,000,000 to increase of $899,970,000 for the year ended that date. an figures in thetic of of the American reasons have 'circulating currency corporations have been medium. has gon£ to advanced to Probably foreign account some countries. for money No the in doubt increased the form business a larger amount of "till" money. A large part of over $6,000,000,000 of cash, however, must be reposing in stockings, mattresses, cupboards, office vaults, and other places. There are, no doubt, reasons BANKERS' CONVENTION. 66 why not have people have been the restricted amounts interest, and the the to the will we banks—they safety take. as Many people may still fear interest. no have learned not Perhaps others provisions made to amount of government the of large a retained cash and the cashed been have Perhaps banks banks. in they once did. We have We have been paying low rates of ardently as deposits. of and farmers deposit from deposits demand deposits on of safety insure checks withheld money soliciting fact however, remains, account by the All of these are guesses. The $1,000,000,000 or more should be added to that deposit illustrating these figures prepared by the Standard Statistics Co. An interesting fact shown by these charts is that there has been a large increase in the number of I . have and charts interesting some will be always good purpose where it operates in places already served by chartered In these places it seems entirely unnecessary. The question of any No rate, tion small depositors has been removed by the FDIC. There-, may excuse for taking postal savings deposits in places not accessible for the banking facilities. which from it comes. Through the Postal Savings System local money is district for use elsewhere. A full comprehension Postal Savings System and its declining usefulness locally. money of the "syphoned" out of of the effect to the event, we cannot forget thgt none of any Savings System goes back into the communities The local bank, to a great extent, invests its the Postal of money In the country doubt no may eventually about and lead comie value and better simplest is be shareholder has there certificates or the more could By his money a bank or long-term non-liquid a to the use stretch of the imagination can no depositor a and account. Of course, investment. for withdrawal of funds with limitations, but large withdrawn quickly, nor is there any system of would make it possible Building and Loan Associations for large amounts on demand. In fact, the insurance available Building and Loan Associations provides for deferring payment of a to any pay to the shareholder's money for three years. That the Building have been useful in making mortgage money avail¬ large part of Associations Loan and able competition that the foresight Our are be the of made the same category. many other forms of slow asset, and real estate mortgages are in a however, Mortgages, pay larger a than return and in what For example, Associations is insurance insured higher rate of interest on deposits. misleading. by entirely almost to retain mortgages character their as that the shares in Building and Federal Government is not true. the Loan The corporation owned by the Home Owners' Loan Corpora¬ even a statement that the funds invested are insured is by a Moreover, tion. funds a statement any are in their pay up and The insurance only undertakes to guarantee the return of the principal amount. It does not guarantee that the investor will be able to get his money when he wants it. The average savings and loan investor is likely to believe from the use of the word "insurance" that in time of need if the building and loan association cannot pay him his money the investor the Loan Owners' Home will. Corporation in such gets a This, except case, however, is laws at can attitude this toward and time when it feels it any shares without would cause by the Loan apparent that the small to wage interest the guaranty and not Some Federal is for and copy, it a the means podsess for the There country, is a and another signs bank on offices, competitor purpose everyone shares any of wants a a to attracting place for with in quite arid in to arrange to put a forms of the of is it a aside should that have possibility. bonds the not are in the and meaning use that of thrift and than of demands the What curriculum. principle grade and well life of avoid will abundance of funds the highest an bonds to such of prices we bonds protected by ample a speculative or income of of earnings savings in long-term bonds at present prices, ridk of only not means loss when occur consistently even low yield, but— a substantial market price go up as eventually through interest rates their market bonds good been some because short-term advantage of the the issue, short. part of The result yields on will be so, against of insurance low long this as remote a measure a favor to seem only purchased and have had "straddled" and average still Although lesd desire inure government your is guess of to benefit conditions, in as should, we be the practically put is return was diffi¬ very There has, of lower borrowers, interest course, they do While rates. create not an from trend with of the be capitalized; neighborhood, able they and, take how¬ take especial of some appraisals Our have unto on, now avoid to should of of these im¬ and accounts. should agreement order, mortgages from mortgage our income in advantage in account experience, past our mortgage every doubt take no mortgage In investing net on tended to stabilize realty values, building indueftry has furnished a demand the our difficulties based sideration interest it sav¬ investor to another, principally secure of We will mortgages. previous the decline of business has in revival mortgage loans. new bonds, the on one to owners the recovery substantial ourselves than were large proportion a savings. new general proving liquid values and for great number of good mortgages. any the for new investment the ideal shifting of mortgages from of shifts ever, the As to how While rents find to a have is of long governments and part on still are deposits. cult outlet shore to the former banks government bonds price mine! as ings yield present. decline in a close course, other Conditions the greater. for Of Still fair a loss. for Mortgages and only. portfolio consisting been has notes income. favored long-term the risk of Othersi have stayed and greater into con¬ importance, provision a for amortization. Personal of many making loans and other banks. We our loans us discharging remember, to duty a our on prosperity and goodwill We sure, I can, There is desire to efforts. are am ingrained in in good a high plane have we the the their credit we outlook affairs, We by char¬ were will continue to enjoy the honor, people a achieve for employed by communities our and useful service, and in for savings to make financial in standing. necessary better equipped than attaining funds will be service earned and possessed American own characteristics stronger and them of investing render of perform view their manage These ways may individuals to Report of "Committee feeling ever and to serve the much years. confidence. independence, of success thrift through with through their savings. a own hanks Our the people and assist objectives. on Nominations—Newly Elected Officers The report of the sented For President: St. Committee by Austm*McLanahan, Noble on Nominations Chairman, was pre¬ follows: as ,R. Jones, Savings Manager, First National Bank Louis, Mo. - For Vice-President: f Henry S. Sherman, President, Society for Savings, Cleveland, O. For member Miller, Executive President, Committee, Bloomfield for Savings term expiring Institution, 1939: Bloomfield, W. W. N. J.; Robert W. Sparks, Vice-President, Bowery Savings Bank, New York, N. Y. Alva G. Atlanta, Stuart Maxwell, Vice-President, The Citizens & Southern National Bank, Ga. For member Executive Committee for term expiring 1938: Frazier, Vice-President, Washington Mutual Savings Bank, Seattle, Committee on Nominations, CHARLES bank. not W, public. have civilization Wash. does investment the in impression an school for that their communities meet the highest raised serious—the adver¬ newspaper create character patronage does Corporation interest return. place of business number of money investment certificates, or definite assume the California, prohibit Insurance manner that the or as to in school every to citizens Naturally, invest bankers Some investment that cannot be such type of institution to advertising, proper an Savings and Loan on therefore is be out of work may States, fixed rate of interest the id unfair It This a misleading. guaranty that the shareholder will get tising that of certainly is It A further statement indicating a guaranteed immediately turned into cash. of the who is accumulating these shares to earner most need of these fund* will find himself with rate or effective. during times of stress when he protect him association refuse to redeem its any situation which so default any become give youth of have investments, feeling that the under Moreover, Associations, to do necessary doing creating so insurance investment. of form Federal Savings governing and problems have not become simpler during the past year. depreciation, which will bearing debentures having maturities of one and three years. The average investor does not know this, and if. he did he might have an entirely •different opportunity All true. not in cash, is non-interest 10% for have they must. concerning them be stated clearly. tie earn however, be liquid enough of part future fitting years. To more tered, let would not, of bonds of many is they They banks. To be able to pay their depositors in full and on demand requires a great degree of liquidity, and with lower earnings only a moderate Tate of interest to depositors is possible; Fairness, it seems to me, on the part of all agencies that compete with banks requires that the facts could banks doubt and in deposits total mankind, to Instruction years. banks though they are of excellent quality, our If in and those sfhould no country. the in them of be should savings investment investment. would the offered, thrift of habit-forming education debtor. banks and nature is of * nature the A the realize former without complete be would School savings increase in the total number of schools in one-tenth money investment levels such Associations Loan and the with fair, only seems an Savings" System savings importance can scarcity wish to however, where who making and understand that such investments are not the equivalent of demand deposits. Real estate is they cannot always It so. those why Teason no Building business do is do not between exists who those investment and should them in invest' There denied. be cannot for armed? be not that insurance of nature provisions are amounts considered instalment basis an on Loan Association Building and the of to make mortgage loans. money the It shared sell to function the terms, of service aiding the to being restricted or abolished. Building and Loan Associations and Savings and Loan Associations are not banks. Nevertheless, they are competitors for savings. Reduced to system its show to for Savings Despite this increase, however, out of 30,000,000 school the country during safety other banks have a and to choose made deposit or they sure are the products of thrift, it is strange that so little atengiven to inculcating this habit in the minds of the youth of the is The to "Outlook about only Realizing seeking some to be 6aver savings. banks. be the savings. children, the bid savings would savings I investment every School opportunity net for and urge thoroughly familiar. the banking continues total outlook However, let him guard against the lure of a high him to make an investment with the nature of leading on of of best. is not paper mention the competition, ,and culture ^ competition for savings. We still have the Postal Savings System as a competitor of banks. Large increases in the deposits of the Postal Savings System in the years ending June 30, 1932, and June 30, 1933, amounted to over $400,000,000 for each of these years. This sudden and phenomenal growth undoubtedly reflected lack of confidence in banks. However, gains of the system since 1933 have not been substantial. It does not seem that the Postal Savings System serves There of understanding which he $1,000 $10,000 bills outstanding and a substantial increase in the $5,000, and $500 bills. consider fear which suits him which cash. tables surplus of clear I As no interest in personal possession of the recipients. bank choice. have R. H. DEPPE MOREHOUSE, AUSTIN McLANAHAN this freedom of [The report was duly adopted and the new officers inducted into office. 1 CLEARING HOUSE ROUND TABLE CONFERENCE (UNDER AUSPICES OF BANK MANAGEMENT COMMISSION) American Bankers' Association Meeting Held at San Francisco, Calif., Sept. 21, 1936 INDEX Practical Bank CLEARING HOUSE ROUND TABLE CONFERENCE TO Operation, by P. D. Houston — Security Policies, by J. Harvie Wilkinson Jr Loan Policies and Personal Income Loans, by Sorensen M. 70 „ During the last few witnessed many changes in the conditions under which we have we years, business in which we are engaged and in the thought and more constructive effort directed toward meeting and toward other intelligent But during these same years we have also seen more operate. such changes »*tlt has been said that adverse conditions both require and encourage thinking, so perhaps our sincere desire and our increased efforts to clear improve our banking system have been prompted in Yet of economic conditions. become evident had partly the necessities know that this desire and that this effort we before the approach of less favorable even business Solutions of the problems sought We may grant that all such legislative effort has intended and may have been well been The result and regulations have become a part of that many new statutes daily operations. our with which we have been confronted, have been well by many who were not engaged in banking. as has been even good in its effect, but the positive fact remains that the real solution must come from within rather without the ranks of our profession. than from The real intelligent and experiences has been that criticism either the at same profitable banking system, then developed time a sound be fairly concluded that internal management is the answer question that today may exist as to our position in relation to our i depositors, And it is stockholders and to the public at large. this subject of management that bankers, individually and borrowers, our to our collectively, today are giving their best thought and effort as never before— toward the development of good management is. an analysis The first step of one's own operations in order to - and our management with institution, deal Banks price. full knowledge of our costs any are profit¬ needed corrections may be more If we know our costs, we may more easily establish a easily provided. selling in commodities—credits two and service— and these like all other commodities involve a cost and must be sold at a price to include not only cost, but a fair margin of profit as well, if the to render satisfactory service and it is to selling institution is used the as a are conducting extensive such of programs of research directors may have with the public. and employees which bank renders, and this in itself will increase to a surprising degree a people, even now, do not fully realize the service their banks, and but So perhaps the question of public education and public relations be a greater factor in Practical Bank Operations than we have heretofore possible for It is entirely our us to and may become too machine-like—thus losing the warmth of human rela¬ Then, too, we may over-economize in the matter by the purpose served. To gain a few dollars today by cost reduction may of operating costs. the loss of many more dollars of profits in the future, so in con¬ questions we should not only plan according of these sideration to present and past conditions, but we should give some consideration to conditions in so far as we may be able to forecast them. In discussions our operations the numerous phases of practical bank here today, reduced to our future two major classifications—Income and These, of course, are inclusive of many other minor phases. which the figures of these two accounts presents will reflect The picture very be may Expense. largely the type of management enjoyed or suffered by a banking institution. The most frequently and it is cooperating are with each other for their common good by just as we industry expressed complaint of today is the lack of oppor¬ as compared with the amount of funds invested in securities better The own idle talk to say that mere securities shall do here today Such willingness on the part of bankers to aid each for be improved in service to the public stockholders is one of the finest by-products of all better rightful place in within its This spirit, with proper deter¬ and in maintaining for banking management. own the economic life of this Nation, cannot be justly demanded or required. may the value of this exchange of our experience and be too much emphasized, enter because banking ranks the necesssary ability to provide to the public banking service as efficient The importance and and it is hoped that here today the whole-heartedly into discussions giving and receiving such information that each may instead of extending way will it on , safe loans a prime function of a bank is to extend credit to the commerce of its It manufactures such credit by bringing together the wealth section. and sound The increase in the proportion of bank funds invested basis. in securities has be available for the development of business community, if the development can be done on a safe not resulted as a matter of preference, funds has been resorted to by banks as their only idle funds. but such use of alternative against holding In addition to the difference in yields, a bank would much prefer to extend credit to commerce because such credit generates further new It business in which the whole community .and the can scarcely be expected during a bank will participate. period of rising deposits that the demand Business and industry will not borrow because in with H have or may desire Bankers in their loan deposits. while it yet has cash on hand. policies must not become too conservative. conservatism should be tempered with some liberality. Our It is likely that the experiences of recent years may have caused us to be somewhat over-con¬ conference affords. No bank is any better than its management, nor will our whole banking composite management, so there should be conduct a well-managed institution. the double incentive for each of us to that our own bank may be successful, First, for the somewhat selfish reason and second for the broader reason, that our success may of the whole banking system, add to the reputa¬ which in turn again will add to the prestige of each, including our own. credit yield. that are to follow, be possibile to realize the full benefits that such a system be any better than its banks prefer to place funds in low-yield commercial for commercial credit would increase in the same proportion as our connection with the subjects that appear on our program, tion than can be justified extended to the point of being wasteful, costing more On the other hand, banks are even accused of refusing program other Organization may be over¬ tionship which is so essential to our business. Such criticism is, of course, not founded on facts, and mination, will succeed certainly in obtaining no over-organize our management with the operations may be unduly burdened with unnecessary detail, and industry in that in available to them from may become vaulable dependable analysis of individual Conference. shall they considered. and in returns for our we informed properly when of its community that it may views It is not too much to say that many the public's use of our institutions. other than the whole profession may has A greater under¬ standing by the public will result in a greater appreciation of the service extend credit. exchanging the results of their findings, such effort greater low-yield rate. Individually, bankers are not only carefully analyzing their own opera¬ its too, to operations. this Then, functions. the public with such functions and methods. of whole, and this will point the way to a in this performance best be done, it seems, through the contacts which our officers, can providing much helpful information on the banking situation are tions, directors. should be fully tunity for the employment of our funds in the usual channels of commerce bankers Collectively, which employees and as officers, as the true functions of a bank and as to the b&t methods to as in This continue business. in But we do know that it is important that those connected banks our informed With this information available to the unprofitable. of each a which departments of our banks income, and to determine able and which are obtain unjust, which has been banks, and no one has yet been able to give us a blue-print of such specifications. mean and not without successful results. or by each as a part of the whole, required of the official personnel responsible for the management be our result that Thus it may to any 72 if not impossible, to set out the necessary qualifications It is difficult, of and safe banking system. 71 whole system. may have Operating in regard to the innocence or guilt of the component units of the and without patrons. shall just directed toward banking has had to be borne understanding effort necessary to bring about a sounder and more profitable we Factor Operation banking must be directed by those experienced in our business, and if we succeed in developing and maintaining a a Buying Supplies, by William C. Tompkins. should be made to acquaint conditions. as American National Bank, Nashville, Tenn. to equal period in the history of our profession. Equipment Efficiency and Economy, by Darrel G. Ensign Economies in development of a sounder banking system than during any a Mechanical Modern Practical Bank By P. D. Houston, Chairman of Board, Page 70 Interest, by E. V, Krick Analysis and Rates for Banking Services, by Account J, Page 67 68 69 E. A. Mattison__ One unfortunate feature of recent servative, and if such should be the case, it is but a natural consequence. We should be interested in making productive loans, purposes and, therefore, the for which a loan is sought should be given consideration along with the security that is offered. A loan may be well and fully secured and yet not necessarily be a desirable loan for our bank. We may be able to improve somewhat our for the use of our funds. position by seeking new fields Much has been said of the competition from 68 BANKEBS' CONVENTION, Government lending would withdraw its and agencies. The activities in Government this field when willing to extend such credits. At least has indicated and if banks of this some that credit it ready were can be for their funds. pay There must be selling price, and if to variation supplied by relation between some then the rate of interest so, buying and our deposits must be subject on along with supply and demand. our banks, just as is already being done by many banks after having made the necessary study and investigations from which they have internal operation of our banks have enabled many banks to effect economies been able to convince the borrower that the bank and and service in just satisfactory as Government agencies. provide this credit can and at less cost than that of a manner Perhaps much of this credit is not such proper for a commercial bank to would be as provide,, but in the whole of these Govern¬ ment agencies there must be much business that could and should be properly provided by our banks. Banks are now considering personal and instalment loans, thus entering the field of retailing this consumer credit in which heretofore they have played the part of the wholesaler, extending the credit to a middle concern which has in turn retailed the credit at rates much profitable more than those obtained by the commercial bank. Many banks have developed cerns individuals or created first, employment for already customers of the profits for the customer, new bank, and thereby and incidentally, of the bank's otherwise idle funds. some con¬ have profitable In my opinion, bank may well afford to make such study of its local community because any to improve the proper efficiency. to effect methods for new The purchasing of supplies, and particularly and control care opportunities supplies after purchased, afford further over appreciable savings both for large banks and for smaller banks in proportion. In my opinion, the greatest progress made by banks in their endeavor to improve earnings has been in the field of cost analysis. Most of us know well enough how to price a product if we have the cost figures, not known very which is "We long just what it has cost indispensable to so present our had permitted ourselves to with agree the as ourselves just customer the customer know. To the cost involved, our matter of course, a but have we bank to provide that service a system of trade and commerce. valuable service without cost and loan business by cooperation with new Inauguration of modern equipment and the adoption of who accepted a and not knowing could not be expected to surprise we have learned rather recenlty that the cost of much of the business that passed through banks our being borne by the was business of profitable customers—or perhaps in the final analysis it was being borne by our stockholders. It is most important that we know our costs it may find considerable business that could thus be created to the mutual of operations in every advantage of its customer and the bank, and, incidentally, for the resulting than benefit of the community. partment should be placed on a profitable basis, either by reduction of our demand does for come This condition of and the lack of easy money will in time adjust itself, and when this adjustment money should, out of the experience of present conditions, be better we prepared to profit thereby. close control over our the extent of but expenses, cannot afford to reduce expenses to we impairing the efficiency of Formerly operations our the heaivest drains one of costs the services or earnings on our gross yet remains the question of whether or not the present cost of time we the was deposits great in proportion to the income derived therefrom as were the higher as interest rates in relation to the former income received. If deposits cannot be used profitably, then the interest rate may be high in any case. bearing deposits worth to are which they may be sold. be to seems been made in no why reason bank a little very Interest In determining the rate of interest to be paid on matter of cost banks of this country It is have more important today been determined, department of any have analysis, probability by such study and analysis of their There are so the provided. are bank should a be While great progress has yet large percentage of the a not yet become informed are de¬ every to their own costs as be most greatly benefited ones to operations. own other phases of bank operations that relate to the vital many subject of bank earnings that it is difficult to refrain from extending these remarks, but in these few minites I have undertaken to refer only in general terms to some of the major factors that constitute the theme the of dis¬ cussions that will follow. than the profit for more the and these banks in all interest paid on time deposits, and while this has been much reduced, there is bank. our costs our by establishing proper rates for the services which or There department of And when operated at the expense of some other department. In the effort to improve our net earnings, it is very necessary to exercise render. before. ever In closing I would emphasize two thoughts. the reputation of our whole First, let's remember that banking system in the minds of time deposits it would seem that we should be governed by our ability to the opinion which they hold as to one bank only. lend will cover some may be ment and such funds at such rate that a of deposit plus a fair cost profit to the bank. In the investment of our funds we have long since learned that the selling price of money is subject to much fluctuation, but we have been slow to admit that this may have application with reference to the price banks should So individual improve¬ cooperation toward collective improvement should be the purpose and goal of each. Now as we come to the discussions in more detail of the various phases of bank operations, let's be prepared to participate in the discussions at the close of the meeting so that the greatest good may be derived from this Conference which I believe is to be a most helpful one. Security Policies By J. Harvie Wilkinson Jr., Vice-President State-Planters Bank & Trust Co., Richmond, Va. The primary interest of each of in the outlook nowhere will for change in a that change be lies in the question of interest rates, us the trend, and under existing conditions definitely reflected than in more security our account. I to it wishful be to the on normal mind I caught crystal fall of quite am in gazing practical banker would be future trend is certainly are interested be, we weakness than of the background, the next the are —But current I rush 6% time in then, my' in credit nature of merits each First, than filds is for the with utilities—which causes over its dry shedding tainties does that you on interest Board 50% which 5% not mean I be short some a break¬ In short, higher levels to for not them for I present Court of be improvement second, I Finance reveal, requirements have been to me first with Whether path but that the in our be accorded real the most the influence Board, in something which is realization all eventuality banking weight in interesting not, you believe and have only the a in as such Supreme than policies Court it future. American of has To on the account me this in the will next by I the for it the first of variation the yield Reference from page the of on to a I exactly the banks the Federal generally, results it as bear have in the what we am I now affect may the relation¬ institution's reference I and not of the the to profits. capital loans and cushion a to preferred sure will you country is buying do. You can then structure discounts to line will an y2 of 1%, a bond it may as clean into of banks our well as observe outline for other the schedule a to be it is in 1%, and bring estate the net the to a capital security account. of filled struc¬ essential the state¬ to real bond maturities showing a variation and at the effect of 1%% to the setup in the schedules. bank to compute its own quoted market values which would enable in portfolio, be termed can variation of will account, sup¬ the as be shown in reduce the cushion bonds maturing according book loan the and the residual deemed is the for account, done, you yield a and, the before figuring the amount of the capital is page is that the as be in cer¬ must be funds of produce ' rates bank every determine the variation the variations any change in in about by changes as cushion a by should structure that necessary can not are omit.] premises this this for is the consideration and undivided the capital and would to know well and accurately^ the amount and [Speaker here explained two tables distributed we and estate When bottom a which to difficulties therein Governors might account that is remembered amount and account, On of interest of capital say love possibility demand expanded factors which security available building value. the such who the inherent business thinking people money of between wild the rates for money. on Board discussion accordingly, is result I any financing might a days five-year some potential being surplus when against Finance is and margin, and, which position, to must, wishes to the difference cognizant dangers less significance no stock, real charge fair in the of future increase, but nevertheless an increase, in Then take into consideration the observable is some bank's be to themselves been finance the meeting, is bank 1%% am the of slow credit this Of shocked the ports I the the of quality of the margin. It court a the realize how necessitous of continue ended common be securities Supreme a will policies, future appraising the up policies against the these many believe that still growth have structure, stock, not so and say and factors add will ship which action, considered be which power future this By can itself increased lias me all, for. We ment, I and go immediate to convince straight attempted judgment any bond account. and factor I are 1%% let but consumer you looked at will long-term government believed, control of be hard procedure, preceding that to decade. What fact ture is realized. demand System the Board structure development the setting its of in there reporting member bank loans. the wishes in the that, after in the for when Again known, the them money pay between functional begun determining hanks. member wise, step in to suggested System uncer¬ just factors, "Reserve the to demand the of variety a weight political be with which of very toddling the a Reserve by lines the of three Federal conditions have to seems well may ramifications from tremendous aware these of the am resi¬ volume of transmission up Three Of prime governmental pent field equipment phase of the centipedic if add discussed less supply. excess in its considerably aspects Governors in been 24 months: equipment and antiquity. certain reserve to have. nearer think, of enormous years-^-should the railroad taken the along that will been have to they it should not catastrophic. To any can reasons discussion a and not considering am deficits. wish I me means heavy governmental of the seems having would has be such figure higher slightly in the next degree to which and the speed The by the that the that for five skin affecting believe the last third, momentum; the structure; demand public of all business the the of 2%% difference matter a the believe persuading price particularly tiie capital to seems existence continuation a our favorable funds cheap a Also, brought about by must so point, supporting of and money considered be towards in 2Vfc% know I somewhat budgetary there to offer possibilities construction throughout are has appear importance dential demand the recently broad as be endless But an extent possible would whereas the that the speaker may against Department but it is possible that by their future actions and by the have already demonstrated they will act, they may be able undue business expansion, to mollify the Treasury Department tainly well of this discussion will curb to thought the a statement trend to be go not degree, splurge, to weigh in your own scales. you in a money. which and why to do I the Treasury that they fact then, for the extreme Allowing, from the I expected policies of motivated am sleep. to you average above purposes suffering. are this of the wonder that I say unqualified advance will the rates that is guess now we debate interest government statement to put shall I years that and for money, down than and control. however quotations for to add on increase two me if for me. constantly centered. are within rates that minds our not and rates, causes rates, must you daring, and I must so giddiness which interest listen with riveted attention to those discussing often which interest of Surely public. duty to try my in certain a I would not have allowed myself sure entirely by courtesy to those who follow It madness, is it simply "the gypsy in me" or comment any in my combination a thinking, venture were be must be can marked think and System Treasury Department. in money rates of any given amount, and to compare quoted price of its portfolio which would be brought in interest rates to the amount which it has available the his capital account. The answers should be most illuminating. would will the say, existence that the of a Board body of of such Governors stature of the mpan? Federal Reserve The Surely to a correspondent high degfee of bank relationship perfection along in this many country has been lines, but in developed making use of CLEARING our correspondents to seems background, security accounts banks' banks took bias prehensible to were to which like and that treating of a on its "Dear loans a to World a easy Com¬ continued as the in and most was important, and was, shrinking is, then, bankers' small volume, a such to all at bank unusual degree a and is consulted picture. which Such highly discussion ;,on the reserves or diately he register The in of mind to know know to mind, utter and Are of no basis the of that is, they of to resultant weakness in the Once correspondent bank bank has bought a obligation, of the purchasing bank to follow the securities officer with write form letter with him, asking that held still it is obligation, correspondent it in his banks. investments a conversation a the numerous handling the secretary of is and The correspondent must not and cannot consulting the change of opinion of he It still have to at in the must When makes for bond today, and never fit into can the rate^ is account. the secondary Never it was bond more invest¬ account. reserve banking system is being inflated the first, with a the issue which an banks would would be foolish, function of the of deposits, last-mentioned it secondary the or do we qualify but appreciable sacrifice in an withdrawals holding in the to not at is reserve price when increases oncoming hope for, to relationship question of the of but we the in Those are technical if values in the functions the best bonds is be into is, it as there years, qualify for admirable for the tendency points—the in banking our bonds money and standards but if matter the to relationship, and the for one need bonds, of each, purchase the were structure, the for not attempted to credit qualities interest of capital and I have reserve. the merits any of best the I bonds. any judge very have nor of bond I still believe a knowledge of policies, principles and background without which the purchase of even essential an great two primary flow necessarily may account bank secondary matters, world, is four security between judging bond, They pernicious only the the forth not they as steadily for do securities, the structure. touch of rising a account for yield pressure bonds correspondent difference set is to replenish too many bonds and too many long-term bonds of realizing the function difference the of maturity or go reserve account. reserve capital endeavored the sale course, primary such there if the of been that it is to hold proportion have that having forget but they, but with secondary a system today, I of bonds to account, rates, out indicated, money by reserve, available, and tendency the by policy a that The secondary funds channels in required Such loans, specific he interest and utterly irrecoiicflable the the quickly without money these reserve is of always be prepared for. vast for commercial why recall to to and and is it for pressure the real fit into never our reserve. undertaken reasons great over reserve than high liquidity essential result the will catastrophic conditions. his or the demand discuss for the sale. or in ex¬ officers is needed either because of seasonal fluctuation in deposits, money the for the security which a reasons the as a were own duty where the bond what its clerk some purchased if not, remain feasible when, thought well of and. must that seem correspondent, might have if he always assume would bank a his to portfolio, own imme¬ actual on investment that every security in the bank should mature within maximum maturity of a secondary reserve account—and secondary supply and relationship has the before pension It to deposits? bond the security reviewed, and generally expensive. is expects a eligible for a is bond pension it the looking on oftentimes is of questions feeling is hopelessness. follow-up. have times secondary they other on and to slur vital of many years—the the secure such, as are the is not to say the relation¬ idea banker are the It preceding very some function the what the in have to consults rendered. out something multitude a be the portfolio. This all sides absolutely perform—that and both both see can point deposits, investments? These of great lack to we gives opinions or the of bond the on feel we mentioned account, to has is that second been the account, between results. us that realize to for institution own endeavored structure, seasonal? letter a that as have they our accordingly, nature loan are deposits such is the instance 18 months year or secondary reserve account of today should be higher than they have been in their history. to What do you suggest? suggestions I as the of securities Are and, capital know to condition this letter a essential, ship, in worthwhile any ment a than procedure a the XYZ 5s now?" when firm conviction, based my secondary more deposit structure bank a difference essential of the is consultation yields many between there relationship for the was letter satisfactory more the banker involved see and it frequent low cause difference should remember securities a current likely to far "What do you think of productive of real The correspondent receiving the certainly have changed that is 69 his opinion or sold the bonds six The obligation, to repeat, is always on the purchasing bank to own and "Very truly yours," Please is perience, two $50,000 to invest. ask, may The correspondent: have him come Blank: "We follow its the to and correspondent to have parcel has and part was correspondent not trouble correspondent months ago. we much too long, so such to is, integral part of the bank an background, weakness was, their the less assumed, the banks has endured money far later and did not give the attention we account is CONFERENCE generally than for the in which bank a been have dwindled paper This It have to cne security the bond account matters. of This is the War factor a TABLE it have merchandiser. any ability field, and new The necessity. of trait the to as seems have outstanding very security write this commercial through not correspondent impartially. a wheel, but recently commercial about the to dominant as have, we do we Then, subsequent to the World War natural existed merited. and acceptances prior not were today. the advise and it fifth a is large extent in a which it banks are portfolios Historically, that ROUND engaged in the selling of securities, and they immediately skepticism addition, security our is reason our they selling securities to In on weaknesses. the of as were the on service and operations many for lamentable me, long HOUSE futile. Loan Policies and Personal Income Loans By E. A. Mattison, Vice-President Bank of The statement That is that banks lending new debated by fields need are Those is not provide to necessary bankers. some loans more who apt to be challenged. these question the additional the not to as preclude fields of that I safe demand a considered lending and activities Many be must credit leaders the in say developed. volume "Yes," It is have But, and from extent an that of than questions to credit from contracts credit. is I the dealers. available refer these individual, The this pertaining to in subject morning; dealer to not of remarks the dealer new- that I the in the to view- purchase direct, instalment of financing will require however, financing only shall be glad to discussion open more answer which is follow. Much in the some has been the written of recently consumer reasons why credit. the subject on I will, credit of banks therefore, should be review participating only briefly departmental be not required be recognized Local larly competition Compete and Second, a consumer credit is safe. The record of properly managed finance com panies which have been extending this type of credit for nearly 20 years is without equal in the history of financial institutions. Experience has shown that the average individual respects his obligations. He will pay if he can, providing the terms of repayment are suited to his income. Third, consumer credit is profitable. Even at rates greatly reduced from those charged by finance and loan companies, the business can be profitable. Using the Federal Housing Administration Title i rates of 5% discount, the business yields 9.7% on the money employed. After proper allowance for collection and detailed handling expense, an attractive yield can be shown on the investment. Fourth, this business is available In volume. The public wants bank credit. Where it has been made available, Mr. Average Citizen has promptly availed him¬ self of it because of the advantages over the ordinary avenues of personal credit. With such establish? or profit. in a background, what kind of a lending policy should a bank policy must be broad in its scope of activity and should include (1) loans to finance the purchase of automobiles, (2) personal loans, and (3) loans to finance home improvements. The because policy the must public be has aggressive to be and educated must to the be advertised fact that extensively, bank credit is readily obtainable. A spirit, of friendly helpfulness must be instilled in loaning officers. The public is not accustomed to borrow from banks. They do not think In terms of borrowing, but rather of buying on time. the They have secured credit from sales-minded credit men, anxious to extend banks among is to far By means of this volume A particu¬ thing there should be is for terms Potential business. of your policy, The last establish. bank.. excellent an secure part govern and rates terms. difficult of your Local insurance agents should enlisted to necessity on service—not on Strange the it as amount paying. charge type business. of naturally affects rate, of 6% discount per may his of This brings the seem, monthly person is he average payment in than is interested more the he rate is to perhaps the mo6t important part of the lending number of months that loans will be extended for, and the amount of the down payment required. and The the type there has lengthen been much In the the has been of instalment financing shorter The of to by this, banks from I than think, loan or available. now degree and' household a three Such years automobiles on terms of are, not course, against as the and to appli¬ instal¬ on household old standard be considered to any clear. retailers or radios and steady increasing of the time available Five-year terms are now not uncommon on months. is companies, manufacturers automobiles, primarily was are greater a for reason solely pressure case than terms tendency loan. extended sales no terms. history of resisted been purchases. 18 loss instalment have appliances, of credit have of there ances, us it—terms—the extension loans loans ment that successful upon Such by banks financing instalment purchases. In event, any their the rightful present it seems place trend of of important more leadership terms in in your customer relationship you buyer who is interested in what he want order from reduce to chasers 30% and for ever bring about financing. will banks By a your to to 50% to in the the sound, conservative carrying charges, who does of cost his merchandise monthly payments to a minimum figure. thoroughly satisfactory borrowers for banks, and history that has proved beyond will protect their a doubt equity in of advertising attract pays added assume reversal his are borrowers than credit instalment and not The of not. are their cooperation must depositor a and it provides is recommended except, where large volume is available. Centralized decentalized operations will also affect the rate necessity to reflect a other consequence and standard a Personal as be event, any annum which 10 billion. Depositors' funds Invested in loans and discounts dropped from 68% to 41% at the end of last year. in it pertains to rates and terms. built First, there Is the definite need for more loans, more income. From 1931 to 1935 bank deposits increased over 3 billion—loans decreased in the same period over Francisco, Calif. must borrower the be conditions as banks attractive San be flexibility in your plans, and a of specialists trained to handle the business. It should that will A., attracting the accounts of those who to consumer a S. There group the majority whole, and endeavor to outline certain fundamentals of policy experience would indicate to be desirable: as & accommodation. policy, extension of the was that this morning one new field that has already proved itself sound, with great profit possibilities, and that is personal income extension to commercial a discuss loans—consumer time for normal? new return to borrowing needs of business enterprises changed to such heretofore for necessity activities generally base their opinion on the assumption that a normal demand for commercial credit will solve the problem. loans America N. T. the safety the of such merchandise Such it is credits. in even in pur¬ their These times of stress. So I conform sound as credit. properly any say that bank's lending policy closely as possible to the a With supervised bank, large or such a and administered small. policy, a on personal proven, income established department to extend should be a loans should standards consumer profitable of credit adjunct to BANKERS' 70 Account Analysis and Rates for Banking Services By J. M. Sobensen, This is a very and interested, I Vice-President Stephens National Bank, Fremont, Nejb. important question, and one in which all trust that our discussion this morning of us should' be will be helpful working out a plan that will lead to uniformity and one in us will be able to cooperate. Our banking institutions are in of service stations which must the which all primarily the public at a price to the customers and producing services, which we sell to be and satisfactory bank. equitable both -, decide if practices which have been followed in the past should be continued, or if experiences of recent years have proven that new methods should be adopted in order that banking may become safer andi more useful in everyday business. It is regrettable, but nevertheless a fact, that only a few bankers have paid any attention to matters such as cost-finding. We spend millions of dollars each year on credit and investment analysis, finding out about other people's business, but we spend practically nothing analyzing our own. Uniformity of practices and charges are absolutely necessary but, in order to agree upon such uniformity, we must first realize that certain groups of institutions are on a common ground. We know of no better way of determining this than through a cost analysis in each of our institutions. Such an analysis would automatically classify our banks into three different groups, the small country bank, the middle-sized, and the large city institution. Each of these groups, after determining their cost, should then without difficulty be able to agree upon a uniform schedule of practices and charges. Cost-finding would also assist banks by showing whether or not they were being efficiently operated as compared with other institutions and, in addition, it would give the banks a basis upon which to sell their services. It is hard to conceive of any salesman effectively selling his merchandise wben he has no idea of its cost. The experience of bankers who have had their institutions analyzed and costs established has been that it is a great deal easier to explain these charges when they know exactly what it cost to produce them. It is, of course, understood that investment in bank stock is made for the same purpose that money is invested in any other businesses. Banks are organized for profit which is entirely legitimate. With this understanding, it is only fair that we, as bankers, should recognize the fact that we have a great responsibility not only to our own investment but also to the public who entrust their funds to us. Banks must be profitable in order to be sound. They are the heart of the community and, unless we wish our community to suffer, we must keep our institutions sound. In the beginning of banking, safekeeping of funds was practically the only service performed, but as the business developed a great many others were added. Activity and1 demand for services have increased many, considering this question we must In times. many the bank are large and carried at a loss and services to them should be furnished free of charge. In the clothing business, when a suit of clothes is sold at a profit the merchant does not feel duty bound to give a pair of shoes to someone else. If a profit is made on one transaction it is understood that it properly belongs to the business. That is the purpose for which it is conducted. In exchanging banking services for balances carried in a checking account, we have been slow to recognize the fact that this exchange should be done in a business-like manner. The value of the account should be accurately determined, and if the cost of activity in the account plus a legitimate profit exceeds the earnings accrued on the amount of funds on deposit, a proper charge should be made against the customer. The principle involved is exactly the same as that found in the grocery store where produce is brought to the store to be used in exchange for goods. As an example, let us suppose that a farmer brings to the store 12 dozen eggs worth 12c. per dozen, or $1.44, that because a few accounts in People believe profitable, other accounts should be and orders a sack of flour exchange. even in banking, and people should understand paid in one business just as well as it business principles are the same no matter where should difference the in should pay should be recognized principle that another, as be they are found" or in what kind of a At The farmer does not except an the difference, viz.: 56c. This same worth $2.00. He expects to business institution they occur. - — "Why does this point I can hear someone saying to himself: this work both ways and, if the earnings on an account are greater than the cost of service rendered, why should the bank not be expected to pay the difference to the customer?" This is a legitimate question and is easily answered. When a customer brings money to the bank for deposit he merely asks that the funds be placed in safekeeping and that the bank stand steady to return them to him whenever and wherever he requires, and it must be admitted that this is a complete service in itself and all that can be expected by any depositor. If the bank is able to make a small earning on the funds and it chooses to principle not reasonable amount of activity against bank cannot be expected and should not be asked to furnish more. I sincerely believe that the practice of furnishing these extra services in the past has been responsible for the grief we expecierenced during the past few years. Bankers believed that they were duty bound to furnish all of these services regardless of what they cost, to offset the use of funds of their depositors. permit the the individual to earnihgs, that CONVENTION offset a is the depositor's good) fortune, but the This practice made it necessary for banks to overwork their investments and losses resulted therefrom. A dollar is a good deal like a horse. It cannot stand to be overworked. If it is overworked it will lie down and die, and the same thing is true with a dollar. As a class, we bankers can undoubtedly learn a great deal from concerns such as the American Telephone & Telegraph Co. Past experience bas proven that investment in stock of their company has been most desirable. In 1874 the commercial telephone began in a very small way but bit by bit the business grew until today it is like the banking business: a great industry. Demand for its services have increased and, in order to successfully cope with this growth, scientific practices were employed. This company has been most efficient in its operation. Every cost, an item of expense, has been determined and is accurately distributed to its users and) is charged for in proportion to the amount of services used. Banking service should be disposed of in the same manner. The system of account analysis , should be as simple as possible, but it must be borne in mind that short cuts are liable to be expensive and inefficient, and in many cases unfair to both customer and bank, Bankers who in the past few years have applied service charges have met with certain criticisms, the most common being: "I have never been charged before," or "the bank across the street (or in a neighboring town) does not make such a charge and I'll go there." These criticisms cannot be avoided until the public understands the fairness of the charges and, when they are based upon uniform costs, they will be accepted more readily by the customer and it will eliminate forever the practice of people shopping from bank to bank, seeking a place where free services can be obtained. Many bankers have a horror of account analysis. This fear is unfounded practice can be installed with little expense to the bank most of the work during spare moments and in between waiting on customers. The figures are accumulated by a very simple method, and distributed to the analysis sheet of the customer, It seems as though every banker has in mind some certain charge which he feels is impossible to enforce, but all of them are not afraid of the same charge. In our State one of our bankers was converted to the service charge idea because of this very fact. He attended a meeting of nearly 100 bankers and very soon discoverd this peculiarity, but he also saw that every time a fear was expressed by one banker another one would get up and state that he had had absolutely no trouble with that specific charge. This convinced our banker friend of the fact that one charge could be applied just as easily as any other, and that these fears had no foundation, He is now a strong advocate of a complete service charge schedule, It must be admitted that there are as many ideas of service charges and account analysis and methods of applying them as there are bankers, and every one of them insists on following his own idea. This is our main stumbling block, as lack of uniformity causes more dissatisfied customers than any other one thing. as a very simple as employees do Our recommendation and that of the Bank Management Commission is that cost finding is the first step toward uniformity. This does not need to scare you, as it does not require the services of an expensive expert, If, when you go home, you will locate Commercial Bank Management Booklet No. 15, "Manual for Determining Per Item Cost," issued by the Bank Management Commission of the American Bankers Association and proceed at once to determine the various costs in your institution, and then locate "Bulletin No. 69, Survey of Account Analysis," you will have laid the foundation for joining this program as far as your own institution is concerned. The next step will be to agree with other bankers in your class on a uniform schedule. The two booklets mentioned, costing 35c. to members of the Association, is the only expense necessary for finding your costs and determining into which class you belong, and if you are efficiently managing your institution as compared with other banks in your classification. I assure you that if you will make this cost analysis, following Booklet No. 15, you will receive many surprises, and it will be one of the most interesting experiences you have ever had and you will understand your bank as you never have before.. _ . After your costs have been determined and you have aligned yourself with other banks of your size (within the group to which you belong) and a uniform schedule is established and the larger andi more active accounts analyzed, you will have the satisfaction of feeling that your bank is cooperating with the most constructive movement for the good of banking that has been establishtd since the business of banking began, You and your customer may then have confidence because both of you will know that banking is in step with progress and that banking services will be dispensed in the same manner that you buy a pair of shoes, a suit of clothes or a box of candy. This is as it should be, because banking services are just as real, just as definite, and just as necessary as any piece of merchandise which can be purchased, the only difference being that you can see and feel the shoes or the clothes and! taste the candy, whereas banking services cannot be seen or felt or eaten, It is up to us to furnish to the customer the service he wants and needs, but like the clothing store- or the candy shop we must show a profit sufficient to maintain this service. Interest By E. V. Keick, Vice-President American Trust €o., San Francisco, Calif. In the face demand de¬ posits, as an expense item, it still holds second place. Our interest here in this subject is to give it our consideration for the purpose of improving the ^The importance of this item in expense control is of drastic rate obvious. reductions and the elimination of interest on paid on borrowed The presentation of this sub¬ ject will, therefore, deal only with interest paid on time open accounts, certificates of deposit and savings'accounts. Control of interest paid can At this particular time in our banklnghistory, Interest be left out of our consideration. be maintained in three ways; may be disposed of briefly. problem with each namely: In setting rates. 2. In 3. quoting rates. In computing and crediting interest. perhaps"the]major consideration but The vary 1. by a The control in quoting rates is an internal a'character as to call for discretion the authority such rates rests usually with designated senior officials. methods used On somewhat. various in to have However, items two and three bank. It is general practice, after rates have once members of the staff with copy of the rate schedule. If the rates set are of such to quote use one or 1. setting rates is been set, to furnish control, if possible. money may The question of complete control all three must be utilized. cities. more in the control in computing and crediting interest this^point, inquiry The information was made of a number of banks obtained indicates that these banks of the following methods; each deoosit and withdrawal daily and checked second indivudal or by a representative of the auditing department. Interest is figured on CLEARING In instances'^, control of interest figures is kept and at the end of the some period the amount credited may be proved against the calculation of interest as shown by the interest control figure. 2. Semi-annual payments of $100 addition to the regular checking. or more are checked by auditors in 3. Outside firms 4. engaged to figure and check interest calculations. are Run of old balances, interest, new balances on proof and filed with auditing department for checking purposes. 6. customer. Periodically ■ It will be observed that * • some Three, demahd deposits have increased much and investments. rapidly than time deposits (See Table II). From the foregoing it is evident that as" a country our banking systems organized in such a manner as to make it impossilbe to obtain all the are statistical information necessary to establish intelligent control of interest an Table III is a very good example of the incompleteness of available paid. - While the information is valuable as far as it goes, it is not information. absolute One, Two, all funds representing time deposits are not employed II). in loans of the methods used do not give an Three factors real estate have not declined as rapidly as commercial loans. vSee on more check is made covering rates, calculations and a credits. been twice as much as the reduction of interest paid. particularly should be kept in mind when considering these figures: loans sheets is made On time open accounts and certificates of deposit, the auditing depart¬ is furnished with a card giving the interest arrangements with the ment This analysis reflects that the reduction in income from time deposits has Table Audit department spot checks, calculations and credits. 5. 71 CONFERENCE TABLE ROUND HOUSE Statistical information giving: sufficiently complete. proof of the correctness of the interest figures while one method is quite exact. 1. If the 2. Amount of time funds invested in loans; Income therefrom; 3. Amount of time funds invested in securities; received represent a true average of all banks, answers that the majority of banks then it appears satisfied, as to control, with a reasonable are While control is necessary in quoting rates and in computing interest, as and crediting stated, the major control is exercised in setting rates. This is where sagacious management is given its Basically we must that interest paid on and loan declines, interest paid must also decline but deposits must harmonize with investment As rates rise, the same procedure be experienced except that rates paid are apt to respond rather slowly. We are all quite aware of the fact rates have been The accom¬ panying tables relate to all member banks of the Federal Reserve System and represent a comparison increased during the three year period. The trend of the two appears to of the situation does not support average 4.16%, or return An analysis be reasonably satisfactory. the foregoing conclusion: loans on A breakdown indicates a decline while interest paid decreased $79,000,000. in interest received of $65,000,000 and (See Table II)* declined from 4.68% discounts to .52 of 1%. The average return on .77 of 1%. investments declined from 3.53% to 2.76%, or combined loans and investments declined from 4.13% to 3.34%. or .79 of 1%. The average return on a a drop in rates and It may "can't in A slight offset occurred because of a small percentage employed funds. The change in the investment situation (bonds). increase in investments is^evidenced by the following: Percent of loans and investments to deposits dropped from 93.3 to 81.0 minus 12.3%. to 47.4 or plus 2.3%. There period the average rate of interest paid on time deposits declined from 2.55% it you a can't pay it." any been have you If it is desirable to control interest paid bring about the desired results. factors are the replies to be considered other than mathematical siders all savings accounts in and deposits none on the One bank the category of short time funds Another accordingly. interest pays bank Many other banks place new. carries who the maximum very a maximuih on the amount Still other banks question the fairness of penalizing customer a the old on accepted and either refuse additional deposits or reduce the rate deposits. con¬ demand or draws old deposits and new—paying interest distinct line between and In ones. received to the questionnaire sent out, the information indicated wide range of thought regarding savings or thrift funds. balance and wishes on excess old time an to deposit an additional amount at reduced rate on the additional deposit and yet accepts depositor at the regular rate the same amount accepted from new a old depositor at tne penalized rate. the fairness of reducing the rate on Tnere are those also who question all savings accounts because the normal deposit line has been diluted with new funds to the point that the investment return has been materially reduced. If any lasting value These to 1.93% or minus .62 of 1%. At the foot of Table is to attach to a are average of the some discussion of this kind, then constructive ideas should result. As and hope that the discussion result in developing First of all, plan. same Rates generally problems that are evident when fixing the rate. Percent of investments to deposits increased from 45.1 During this made. be argued that these two factors are sufficient for after all if earn out that would Percent of loans to deposits dropped from 48.2 to 33.6 or minus 14.6%* or been comprehensive manner then I believe some program should be laid a a percentage decrease of having survey *1. Net profits were not sufficient to maintain higher rates. 2. New funds could not be employed at current rates to justify maintain¬ ing a higher interest paid rate. an by With, I have been set without reduced after considering two main factors: from by This last substantial decline was occasioned reduction of loans and was further increased actual control has not been developed. an exceptions, interest rates rare very comprehensive Gross income in three years However, this figure includes other income which decreased $30,000,000. The Table No. 1 on the between 1933 and 1935. favorable answer. face of it seems to give a believe, that during the past few years interest How well has our control worked? declining. long way in aiding the establishment of a proper control. , as^a rule the latter is retarded somewhat. will Income therefrom; Cost of handling time funds, would go a The result is that opportunity. all agree, and the thinking public will be in accord, As interest income income. 4. 5. depending on a check as against actual proof. approximation may suggestion, a financial program must be set a some I offer the following real constructive a up; that is, determine the percent of deposits that should be carried in the various classifica¬ upon With this done, the following factors must be given con¬ tions of assets. sideration: II it will be noted that 1. Total deposits increased Time deposits increased 8,900 millions 1,100 millions - Return from sound conversion of deposit funds. 2. Operating expense (cost of handling deposits and conversion of funds). Desired profit on deposits before losses. Rate of interest to be paid (1—[2 +3]^=4). 3. 4. The difference between the two being an increase of demand 7,800 millions deposits of Table IV illustrates the plan. The rates and figures are arbitrary ones. A careful study of this whole question, I believe, will result in the conclusion For the purpose were in of this analysis, it is assumed that loans and investments proportion to the deposit lines (time and demand). gives the investment rates per $100 deposits in 1935 as Table III $2.71. Table I gives interest income in 1935 as $965,636,000 representing a drop of $65,- The increase in demand deposits amounting to 7,800 000,000 from 1933. millions therefore contributed in 1935 (7,800 millions at $2.71) $211,300,000. Had it not been for this contribution, the decrease of interest income would have been $211,000,000 plus $65,000,000 reduction in interest paid of $79,000,000. or $276,000,000 as against a This latter figure includes the reduction of interest on demand and bank deposits amounting to $44,000,- 000. (See Table I.) The analysis may be set forth in tion of loans and investments in P In another way assuming again a distribu-" proportion to the deposit lines. $352,032,000. In 1935 time deposits of 10,181 millions at $2.71 (See Table III) earned $275,905,000. A decrease of then interest-bearing $231,765,000 on facts resulting from experience accounts together with related assets must be dealt I suggest further than each state association undertake to determine rate or rates of various types the on consideration the tion should be time trend a survey or study interest that banks would be justified in paying of funds. This study would necessarily take into question of financial operations, and the desired profit. programs for banks, the cost of In addition to these things, considera¬ given to practical phases of customer relationship, the long of money rates, long time deposits of a permanent nature as against short time; genuine thrift accounts as against investment accounts. In trying out such two would a plan some states might find sufficient while be or .more others would one survey find it for the entire necessary make to studies depending upon trade areas, investment possibilities, local interest rates on loans, loss experience or local conditions. Many of the state associations have recently appointed research com¬ It would seem quite logical, that if an intelligent control of interest mittees. paid is to be developed, the machinery now available cduld be used. 196,490,000 $35,275,000 Modern Mechanical control is to be established based a with by themselves. state 1932f time deposits of 9,073 millions at $3.88 (See Table III) earned A decrease of interest earnings amounting to $76,127,000. Interest paid on time deposits amounted to: 1933 1935 that if Equipment as [Note—*A11 tables referred to above a are omitted.—Ed.] Factor in Operating Efficiency and Economy By Dabrel G. Ensign, Assistant Cashier It isTnot my purpose this morning to attempt to tell you something new, but I do hope to call to your There are many Utah State National Bank, Salt Lake City, Utah current thinking a few things you already know. in this country who believe that modern machinery is responsible for many of our fromj'ajjrecent editorial in ills. one As to this I shall only take time to read of the Salt Lake Oity newspapers: [* "We all know that machinery is management. We the owe anniversary this year of the installation of the first linotype a time when the world is agitated over the displacement of men by mechanical processes. this machine spelled their doom Doleful prophecies made by printers that have not been fulfilled. The involuntary expansion of printing, brought about by this invention, has even protected the handsetters of type. ' the linotype machine has tolled the knell of handset type in the newspaper and large publishing houses, the lowering of prices in books and the immense expansion of newspaper material has put many more thousands to work than were formerly employed. The invention "Although caused temporary displacement of some increase "The labor, but its net effect was to employment. same thing is true in respect to other inventions in this modern world." our friend of labor, public in general to decrease costs of banking "With income so well as to accrue to capital and labor. as much as possible, and in drastically reduced in recent banks are forced to reduce operating costs. our more as stockholders, depositors, officers and employees, and keeping with sound principles. years, "The 50th machine comes at a The greatest value has been proved to it to Let us be like many of progressive depositors who are continually reviewing their account¬ ing procedures for the purpose of making still further economies. process plays may a very important part. We know that modern machine methods be applied to bank routine with the same such methods have produced in the factory. bank In this of reducing costs we all know that modern mechanical equipment A measure person of success that in charge of internal operations today must, in order to be most valuable to his bank, be fairly well acquainted with what industry has to offer in the form of ma¬ chines and equipment. The maximum division of labor. value of mechanical equipment is realized through a This simply means that each employee should have his BANKERS' 72 work program so outlined that his efforts are concentrated on as few CONVENTION. "neck of tasks ment possible—in other words, he should not be required to turn from one task to another too often during the day. This simplification of an em¬ as ployee's work program to a few tasks results in a In high degree of skill because so it naturally follows lags, and the rhythm which is so essential to speed and accuracy suffers. It is relatively easy to thing for the large banks to group work for machine are do not want to make mere machines of their employees. ments that these small banks cannot group work mean not a soon as the incoming clearings sufficient number of employees from various depart¬ It is desirable to have employees conscious of the fact that when the clearings arrive they must doing to take care of them. are possible, but for the sake of educating the employees, and for much as the are assigned to this task. bottle" will be widened. for machine performance, To the medium sized and small banks I say, group your work they can. as I do incoming clearings It will be found that by shifting help at the right time much good will result in the flow of work—the "neck of the It is the small have the real problem in applying this principle. be expanded by the may be applied to advantage—as can received, have carrying the division of labor to as fine a point as they could, because they banks which The "neck" otherwise, but it must be made larger. or number of banks I have noticed that the a principle It is easy to believe that the largest banks refrain from performance. be expanded if the personnel and equip¬ effectively. "neck of a bottle." It is normal in Clearing House cities that the incoming clearings must be sorted and proved quickly, that bookkeeping and other departments may have time to perform their function before the go-back hour for returning checks. This is a condition to which the shifting-crew from one task to another much time is lost, concentration that in turning function to sbifting-crew principle Employees are human beings, repetition. of constant bottle"—which must a are immediately stop what they Let them know the auditing purposes, it is well to periodically transfer employees from one will It is this practice which permits, in addition to normal will defer reason why and they cooperate, otherwise it will be found that position to another. a point without injury to the employees in any way. fine to group to In attempting It is to the to functions. With the purpose in mind of eliminating too much switching of tasks each employee, and with the sheet of each employee before you, list opposite each function (procedure 2) the names of employees who should serve in that function. Of course, in so matching employees with the . his he that work Remember, that one a completes one ■ so arrange operation before commencing another. machine performance to advantage by installing posting. With tnis system, posting machine use posting against the banks report time here to explain it. but I might add that this provides sufficient check against posting system many You are too well acquainted with this considerable savings in salaries. system for me to take the reduced, and amount, wrong to the wrong account, and against picking-up the wrong balance. As important as is mechanical equipment as a factor in operating effi¬ I am firmly convinced that this factor is in large planning and coordinating of operations. lost without intelligent measure In other works, the effectiveness of machine operation is dependent upon You cannot any more obtain efficiency and internal bank management. in operations just by installing a machine that you can otherwise economy My observations tell me that the banks by just passing a law. have good greatest single need in internal bank operation today is some one in each activities—some one whose responsibility bank whose duty it is to coordinate It is to the whole picture, in contrast to tne see department head who sees I think Mr. H. N. Stronck must have had this only his part of the whole. in mind when he asked in his book a evidenced in an uneven flow of work. If B's started until A completes nature that he cannot get a B is retarded in his work if A keeps him I like to think of such an interruption in the flow of work as the waiting. The "neck" must be made larger, whether it be by changing machinery, shifting help as between depart¬ system, improving the These simple mon to find illustrations, which attempt to demonstrate an uneven where it is com¬ flow of work, only typify like conditions which may be found in other departments throughout the bank. chinery are Employees and ma¬ dependent upon an even flow of work in order to perform to their maximum capacity. The lack of coordination is evidenced in many ways. At times we see banks adding new departments or employing additional workmen to handle a service, new &c. type of work caused by new laws, service charges, or a new A coordinator will very often find it possible to merge these additional requirements into the present set-up with less running up necessary, be the first thought impossible describe their items, so to handle service charges was to set up a distinct operation The securing of the "float" for each business almost an expense than if set For instance, when the problem of service charges became separately. are not task, charges. made especially extra an since employee or but for this account seemed to few deposit tickets of employees are hired set The point is—if the operations involving service a part of the natural flow of work the cost of securing the needed information is expensive, and to a large extent offsets the objec¬ In other words, it is important in tive you are working for—net profits. such a case as this to have in the bank fit this function in with someone the present set-up as far as is possible. here Time will not permit me to outline system for securing the "float" with the regular routine, but I have a outlined a procedure for distribution to any who wish to this meeting has after secure a copy adjourned. constantly increasing skill has worked them together to produce marvelous results, and at unbelievably low costs. In every bank within my experience that has high pperating costs, I find the trouble not to be of proper work is of such In other words, this the other departments* We know that management has taken the agents of production, and with factor?" certain phase of the process, then consideration ments, or otherwise. "Bank Management": "Why do some banks still use the fixed-position plan of employees in departmental operations, with a resultant low time-utilization factor, as contrasted with the "shifting-crew" principle with a high time-utilization The lack of coordination is proper or not"permit purpose. ciency and economy, thing to find banks who do not give a common handling of "proof" of producing. tremendous waste follows the continuous changing from Quite a number of banks have grouped their book¬ than cut in half, paper costs are more stoppage will larger bookkeeping force a department. the what we all know as single is a personnel and equipment to produce what they would otherwise be capable task to another. keeping operations for be taken must or receipt of the items, and the after they are received from the proof _ far as is practicable work, which will necessitate interruption in the flow of work does functions, due consideration must be given to such as the adaptability of the employee for that particular work, &c. 4 From this latter list a work program can be set up for each employee. planning each employee's routine, as Care "batch" department peak periods which occur daily. Items are held altogether too long in this department, with the result that more persons are required to handle the clearings, on us, transits, &c., 3 (Do not make the mistake of thinking you know your organization so well that it is not necessary for you to write it down on paper.) ' > 1 t in ii ii —^a"Vd....£Sr" jkbbsbsb*3F'- ' certain time. a handled expeditiously are go-back hour. for In clearings because of the lessened time between actual head of a sheet of paper, using a separate sheet for each person. List under the name of each employee the things he does in the order he does them, as well as the approximate length of time each task takes. 2. Make a list of all the operations of the bank—not as to operators, but as these that see result in the flow of work I recommend the following procedure: your List the name of each employee at the 1. some employees at times while they finish work for which no one is depending on them completing by promotions, the large banks to carry tne division of labor to turnover and this clearing work ment. a Management then is the key to the proper it upon equipment, not incompetent labor, but internal also depends bank the amount management will of production reflect itself in much so deficiency in use a lack manage¬ of machinery, and per employee. proper Good co-ordinating of activities. Economies in Buying Supplies By William C. Tompkins, Auditor "What constitutes economy" in the purchase of supplies different from that in almost any The question and services for a bank is considerably other business The reason for this lies in the fact that banks with almost every kind of business. Conse¬ institutiqn. business relationships have be quently, to define what in itself constitutes a real economy one must able analyze the whole situation to it concerns his particular bank, as &c. complexity of this problem is directly proportionate to the size of taking into consideration balances, goodwill, The As the bank. and a result, in the purchase of supplies and services in a bank, especially in the larger bank, there are involved many questions of policy which prevent a mere dollar What may when viewed from the standpoint of mere and cents approach to the problem. superficially appear as an economy may be rank extravagance bank policy and bank relations. The saving of a few dollars in the pin-chase of an individual item may not in itself be an economy when all related factors are properly considered. Because of this situation, purchases in a vision of a sideration bank should be under the super¬ the many and varied an delicate questions of policy that are purchases supplies in such institution advisable to designate some policy is involved. function officer whenever the question of bank primarily from the standpoint of detail and operation. have some one employee for this purpose it is usually advisable to place the responsibility on some than one officer, are junior officer who can the purchase of new equipment should rest with preferably two, and such officers should be those familiar with the entire internal I operation of the institution, and in most cases responsible for such operation. In handling a subject as such It must also be surrounding each individual There is one case must be principle, however, which is funda¬ securing economy in purchases and this is that supplies be pur¬ chased by the institution rather than be sold to it. In making such a statement it is not intended to infer that salesmen or saleswomen are not to be given a courteous hearing. In this connection there often exist other factors that present difficulties. directors of an retail stores or In many instances there institution who have an handling supplies of use are officers and outside interest in manufacturing the institution. This interest to should be given only a proper influence in the placing of orders, and should never be permitted to work to the disadvantage of the institution itself merely because of an inside track. There may, of course, be occasional exceptions to this situation and they should be handled with proper regard to sound bank policy in the light of circumstances existing in each particular case. In the purchase of most insurance, which is one of the largest items bought by institutions, and probably the most difficult to handle, the policies be arranged for most advantageous coverage at the least possible cost to be consistent with the of our larger banks have on practical economies of the institution. Many their books balances from insurances companies, insurance brokers, agents and employees of insurance companies, running into many millions of dollars. While it is impossible to divide the limited amount of insurance that a bank has to give among all of those balances with it, it is essential that as far i. as maintaining possible reciprocity be practiced, to the extent that insurance is placed with those carrying balances rather than with particular friends or relatives of officers of the institution. e., time an example—an officer in a Middle Western bank spent considerable period of approximately two years listening to and conferring with representatives of various organizations who had impressed him with over a the idea that they could, by the selection of preferred risks, carry a portion of the insurance of the institution at a great saving. Definite figures'after that assigned to the speaker, it must be borne in mind that in talking before a group conditions mental in As purchasing of necessary supplies. The responsibility for more is This employee should not be the final authority but Where it is impractical to attend to the quantities that it problem from the standpoint of bank rela¬ tions and discuss it with the senior who borne in mind that taken into consideration. should employee to handle details in this connection v he should be trained to view the should lay down hard and fast rules that will apply to all alike. senior executive officer who is in a position to give proper con¬ to frequently involved in the pin-chase of bank supplies and services. Where First National Bank, St. Louis, Mo. as is here today, one cannot an exhaustive analysis disclosed that the saving would amount to approxi¬ a year. For an institution spending each year mately $1,275 many times CLEARING ROUND HOUSE TABLE 73 CONFERENCE i of said the amount readily be saving for companies, surance the purpose of creating goodwill, it can that the institution, having on its books balances from in¬ seen brokers, agents, &c., amounting to several million dollars, could ill afford to place its insurance with the companies having no forms pended for the several times the amount of the saving as purpose of creating goodwill was ex¬ and further the income from balances maintained by other companies far exceeded the saving suggested. Frequently directors services. purpose of influence men various of in companies, Ordinarily this various communities receiving procedure, of influencing business. it be can Interests are compensating a fee readily seen, be given of this kind should consideration, but should not be permitted to work to the disad¬ proper checks and similar items. The purchase of legal services calls for of insurance, in that such Also in the toward relatives, be secured without bias ownership or directorship in the institution. In recent banks have of necessity required highly competent legal advice to an years unusual degree, and under such circumstances it is consistent with economy that these services be reasonable competence and lack of bias. as to price, from the standpoint of both Nothing is expensive as poor legal advice. so case of such forms of the size and shapes of need to be filed as valuable in such instances. for reference his knowledge files is helpful. Due to the many changes that are taking place in somewhat similar approach to a services should purchase supplies in too large quantities. one institution where the purchasing of supplies was handled by an several occasions with the result that they had on be in six or no way influenced by the known desires opinion. There on the part of a bank's offi¬ are many Many institutions feel that it is economical to go into the printing business instances of attorneys have had their opinions in¬ and this may accounts of Obviously burger stand adjacent every institution desires an open and unprejudiced opinion care¬ fully considered from an unbiased legal standpoint. Only legal services of this kind result in ultimate economy. not imply that purchases should be made from deposit with the institution a any one receipt of an order. on be correct where the individual institution does not have A sign in front of a counter in a ham¬ printing companies. to a bank is a good example of the policy of balances this does who agrees to place The policy in this and the hamburger stand was to refrain from conceivably be the very printing function. An proper from selling hamburgers cashing checks. attitude for the bank to adopt actual of the analysis cost stances the cost is A good plan for cases of this kind is to let it be definitely known that the bank—not only did the supplies actually cost more institution always tries to reciprocate in making its purchases with those outside, but who maintain balances with it, and that if the company in would to open an account and maintain a balance it will be given due consideration than when purchased the reciprocal relations with firms in the printing have added to exceptions to this rule the we profit account In the larger institutions realize. limited amount of equipment, to take care only of forms purposes, merely to secure general rule it is a new mistake to purchase supplies a grave bank account. of Purchases made at any time from friends or customers of the institution should be made at the then prevailing prices and not at a premium. When a institution being trained in the institution and familiar operation thereof, particularly as to the use of various forms sity of the maintenance of them for records. premium may be tacked on by once because of being a customer. There that is no are are a on cheaper paper at a and the neces¬ limited period. considerable saving. period of many there are volumes have been written on this subject there years and the one making purchases, realizing this need, should purchase as It is just as essential to see that a various records that should be maintained for a quality of paper In many cases losses have that fits the situation. supplies are not wasted, after being purchased, as it is to endeavor to pur¬ incurred through inability to produce proper records, due to chase to the best advantage. and such losses could have been avoided if such forms and records Proper storage facilities for supplies should be kept deliveries of From time to time there should be to see that certain ones are not a to the a period of to departments. or and departments them¬ These records should be maintained for machine purchased. years so that at the time of reorder it can readily be ascertained quantities previously purchased, length of time in which they were consumed and costs at the time the purchases were made. One making purchases should, of course, operation of the bank and have supplies ordered so on a a better quality of paper. economy in over-ordering from the supply room, and Records (preferably on cards) should be maintained covering each form, item as various check among the various departments that supplies are not being wasted in tellers' cages selves, to conform to the from the be familiar with the routine real knowledge of the necessity of the frequently been made by officers in smaller banks tnat they cannot waste their time in saving $1.00 to $2.00 in the purchase of useful pursuits. can employ this time to better advantage in more This is quite true, but continual saving in the course of year's time really amounts to something, and the best interests a of the institution must always be borne in mind. Frequently supplies discount. may Those shaping the policies should give questions of this kind consideration so that the supplies used for the purpose stated will, in their opinion, be such as to properly represent the Frequently purchasing agents which are does not mean that a great many particular form should be ordered, but it may be possible that two of or are called upon by representatives of firms making special drives disposing of certain stocks on hand, &c. and the purchaser is requested to order immediately to profit by the special There is danger here that the purchaser will be stampeded. a period of years will no Every purchaser whether he be an cases out of ten is "No." officer or employee of the institution should be willing to listen to salesmen or saleswomen who pay honor of a visit. Expe¬ doubt show that the best answer to "hurry up" requests of this kind in nine them the By listing to people who call on you with the desire to make sales, one may ances be purchased in quantities that will bring This Practicing too strict economy cheap paper is often poor economy institution. that forms of which only a limited number are used they dignity of the institution. on too prices. as readily be seen that the small apparent standpoint of public relations. rience over deposit tickets can the original purchase in reality was no economy. purchasing forms and stationery daily will not be bought in large quantities, and those used in large quanti¬ The remark has It been deterioration, had been prepared Stationery that reaches the hands of the public should be of such quality as ties be bought on a hand-to-mouth basis. considerable These may On the other hand, great many details in connection with the purchase of supplies essential, but need for repetition at this time." maintained the Certain forms are used only and their retention as records is only for a be made hands with the interior making such purchases from customers the one in charge must be alert to dealer who considers himself at advantage a good arrangement. again stress the importance of the one making purchases in we the existing market and should obtain competitive quotations so that no a probably for confidential &c., when it is preferred that these forms not be in the outsiders, is May business There are of the institution. being made. a in¬ really greater to operate a printing establishment in the in the general course of business whenever future purchases in its line are As This might toward the of home printing as compared with the cost if purchased outside has shown that in many connection must be tempered with sound judgment from all points of view. question wishes sound stand had a It stated that the bank and the hamburger reciprocation. mutual agreement whereby the bank was to refrain While it is true that bank policy should take into consideration of customers in the making of purchases of supplies or services, hand obsolete forms of eight different lots in large quantities. fluenced by the known desires of the officials in charge of the institution. who, in their desire to please management, the banking business it This is day. In officer who had only a limited time to attend to the purchases, and who in reality only ordered as requested by employees, it was found that one particular form of which only one was used each business day had been purchased in quantities of 5,000. Due to changes the form had been reordered on does not appear wise to particularly true of the forms of which only a few are used each It is especially important in this connection that the advice of the attorney cials with respect to his experience in the be made use of, as his knowledge of may different kinds, makes and sizes of paper is very vantage of any bank in dealing with said companies. that When new forms are making the purchases should be consulted so that his working out the size of form the purchasing counter under consideration the This is particularly true in one for work be prepared whenever practical in such size as to that forms may out with the least waste. their for is making purchases should have knowledge of the sizes of paper one local made wh^n such opportunities offered. The so This requires a careful potential requirements and time, thereby check and by the printer at the same run quantity discount. a analysis of actual are business relations with it for the purpose of saving the paltry amount men¬ tioned, particularly so be ordered to be can making possible acquire knowledge of new forms, systems and appli¬ which is invaluable to the institution which he represents. a In closing may we say that if it were possible to chart the activities of one purchasing agents our idea is that the best showing would be made in such three cases where the savings line paralleled the reciprocity line most closely. CONSTRUCTIVE CUSTOMER RELATIONS CLINIC American Bankers' Association Annual Meeting, Held at San INDEX CONSTRUCTIVE TO Francisco, Calif., Sept. 21, 1936 CUSTOMER Knowing the Facts, by Harry R. Smith Page 74 Women Customer., by Helen Kavaneugh. H RELATIONS CLINIC PROCEEDINGS. Customer Relations Inside and Outside the Bank, by Dunlap Page 75 Op^^^R^a^s of RudoVph 77 Knowing the Facts By Harry II. Smith, Assistant Vice-President of the whatever From banking, it angle approach you becomes apparent soon problem of the that of one the public relations vital most in forces in Bank of America N. T. & S. A., the demands, molding public opinion is the personal contact between the banker himself current and the studies public. of rooms clubs, Nation the locker These contacts ing and and rooms In every one smoking of these contacts public opinion on but in telephone, cars. that of sions banking from their contact with junior officers, tellers and other employees because there are / more of them, and because the customers them contact Gradually haughty and disdainful, because are all treat men with customers bankers senior have begun to the of that bankers impression have been, insisting that we and courtesy consideration, of the barriers which remove discoraged personal contact with the general it problem still remains, however, that of disabusing the minds of the public hazy or erroneous ideas they have regarding the nature and function banking. to be the simple Before to we that sure knows informed the discuss to about the The clerks senior the bank. for How Many of still you education to know at and the extent of the junior banking, at least bank employees sufficiently 7 : take advantage of may which the how of its arise both and facts answer to that and outside employees our its over first, the functions and mechanics of institutions other This is credit unions. has section, such the present The Institute, well 39,000 were enrolled in its Now of some of scope its through its 220 members, 50,000 over The study courses. building and loan associations work approach and and to this important a and new subject. practical more The study of money excellent background in the theory of banking and by which banking has developed to its present form an credit teaches These subjects is in not officers courses trust business. officer and the American the however, operate of and Nation Banking he merely' to principles banking the in train laws the and these facts. employees and banking. regulations undergoing constant change. are study know the would and practice of the would junior The under con¬ which The Institute provides Women but facts and men equal almost of others. to a its debat¬ the facts of to present women im¬ Through program Bankers have manner. to women education story to tell, a the message of banking carry the radio, as over the of program business of our Bankers American Rutgers are School Graduate University. charged now Beyond the work Banking, now knowing the facts. Institute is the at Last June the from weeks these eminent to Union of Designed to executive with responsibility," the give intensive assembled at Rico. This Vice-Presidents, bank Cashiers administration, and economics banking these students sessions bankers. as will for do of to the future Such these who be can of Institute develop in this called Banking country the destiny of opinions. private Men whose in banking; the as of American Banking We time. the American this American Institute of entail necessarily appreciate Bankers more there is is considerable greatly Association evidence you participation I the a Banking thousands of and high your to the in the interest of the work our you the of task would of the generous know the facts and to increase the Nation. and staff. your A the promote most or Institute your to task would be our support the possible, if the of more is lacking moral and, work than without which fine bankers senior progress offer the word of these financial of interest personal of I personal your personal training offer genuine Therefore, en¬ young aid if the is unexpressed. personal interest, therefore, will sound of support bankers who The fact that for Without this financial aid to continue will women will regard the and outlay financial generous the and of of support, refer by educational couragement of Banking. another type displayed to in the litera¬ difficult. impossible. interest the aid Institute of much the with heeded and in give financial aid to the 220 chapters of the Institute. continue be can with men men will words the press group who Men professional. the and larger a economics. School and Your rigorous a ■ - American in the public forum, undertakings Graduate personal of In addition authority of training and experience; regarding express the so, the combined opinions ture of fiscal bank For two faculty a following ! ■ Banking will legislative halls, men other and administration, under are included banks. trust law 40 from body practical bankers and government officers. resident School bankers the Rutgers student of extension work which will equip them to discharge more wisely speak with of studied advanced anything sound Puerto country banks and the largest metropolitan public trust If from Presidents, students attending the of bank officers 400 and bank professors, program in employee Institute time-tested surrounding banks must officers appeal The enough, in ditions of But and the the who men exaininere, almost bank every analysis and courses investments and If the and operating statements and men the year Banking. but from the management rather than the operating view¬ are followed by studies in corporation finance and operation, point. accounting second States interpretation department. bank of bank practical work of a in bank management covers all phases of and sheets either as graduate school might well be called the capstone of the American Institute be Institute prac¬ moment from the main stream a and through its contests, public to chapters of money being expanded and! opinion, my important, transmit those convincing Institute work, consultant. a colleges, the civic clubs and the to training to the a magnitude. balance It is being given is various steps The of economics banking gives the in in its and principles of commercial law and is e.g., problems and monetary of in officers, training in public speaking and debate that has made the return to the ability covers, study of the law of negotiable instruments. The of their banking and the differences between as followed by the schools, Graduate and B., as occasion the as bank Association. be found in the educa¬ 1. and phase support, training bank Institute investments, the countless inside see may realize many activties. correspondence and year and in man our time, students in the A. one But I wondter are. chapters banks expect that functions large part of the were, and last contact first be must we of the American Institute of Banking. you curriculum however, every cannot that they so we A appears junior officers should be well informed regarding public facts? know the tional program what giving out misinformation. and are by offering, they have for the most art been silent. years the contribution in main major problems of banking, but they should! routine banking and economics opportunities the in single employee from the President every we the that and means Naturally avoid the mistake of to facts; and that messenger. should be able be solved give the facts to the public, know we be can of giving the public the facts. process can the facts; the problem This is facts to and courses Institute the years The large the possible for Institute of the of for It is into former in of depositors. run because know clear, concise and a but his least at by graduates To this owes or know how public speaking the problems, current should like to digress for To is to the officer San Francisco, Calif. the times of for courses instructor an as thought. ing, abreast Banking Acts. bank every portance contact our and recent At this point I in frequently. more the public is being disabused additional in tically mold¬ The impression bank customers get their impres¬ Most us. bankers. keeping legislative and banking student, , often perhaps unknowingly, are, we life, luncheon social - regarding banking and give naturally depends we the over continually, not only in the banking occur of means and thus relationship with the . that the employees of yuor assure contribute toward public toward which the we development are of striving. Customers By Helen Kavanaugh, Wells Fargo Bank & Union Trust Co., San Francisco, Calif. For they centuries were, due privileges of and the to the his ruling what change But a Figures fact trained leader—the develop. considered were that on mental power in inferior they Man monopolized men. with then women and has takes at a least woman a the four-year years and And1, men. the of course, and advantages and athletic super-strength, fields, became in the world. picture file at the Mayo 10 to denied educational equipment since is longer period longer to educational will the women have been allowed divulge the fact that now the stronger of of life—despite reach the age of the to woman, the two, fact forty. In that an only this last than she has not only crept up him. In the male. If have a many This men. decade the female they monopoly of the continue our own species to on improving man are but but indicates that she more women students University of California. has gained 500,000 increase education, been on there universities is true of at will this also rate in In number they will not control the vote of country. While she way surpass enrolled over Clinic through her greater resistance to disease, it were the has economic woman also has been condition, physically flourishing financially. the financial power and advancing mentally, Due to various of the women of changes in America is our daily more contained in and the have spending 85% of earned the of this of income They own the companies, too numer¬ ous to mention, which gives them, in the final analysis, control of practically three-quarters of America's wealth. The women themselves by 64% of and men, left by other estates women. if certainly the especially bankers, men, are surrounded the growth death by her fellow men At the present time there are 23 exception, every bank in San Francisco. These girls are ready with a reasonable amount of notice to go out and address club groups on banking services. Several are already doing this very thing. The girl can either prepare her own paper and submit it to her bank for approval, or the bank can supply her with the material. By contacting clubs and letting them know that speakers are available, it would be a very easy matter to arouse and awaken women to the realization that a bank has many different types of services to offer. A woman is well qualified to do this type of banking missionary work, because in place of the technical and academic language of her brother banker, she talks plainly and simply; therefore, she does not confuse or perplex. A. girl with charm and personality who has had faith and confidence enough in her organization to remain with it for a period of years would naturally have her spirit so imbued with the policy, background and ideals of it that she would be able to engender in her listeners the faith and confidence that she herself has for her bank. for thousands of years, of man that brought to the realization that woman is to be seriously con¬ financially and, if she continues to prosper and! increase in as she has in the last decade, is it not possible that in time to number far they have, as their overlooked the importance of never a woman definitely concentrated upon her as The figures of one of the largest companies in the have They indicate. in the last five disclose the fact that withheld by request) (name their annuity business has increased 535%, and 73% of this business years of have prospect. records world with was that women in the space of 100 years would travel as and gather unto themselves three-quarters of the wealth companies business a That may sound revenue? of source rich, fertile country of ours? Insurance as only impossible, but who would have been bold enough 150 years prophesy to ago of this the bankers' be will she far-fetched and business? women's value of few a receive such company By spending time educate to Personnel large percentage them regarding the a bankers exceptions, as regarding women wealth. of her fear will about—and nothing able to be Few help them women They do not know that unload, or the mystifying baffled bank has nothing a they know educating they that in through have the services to access bank. a Bankers are of their in There their are many which in ways ' handled: units as service or this in and in fellow citizens, desire of every educational and could her By the proper type of advertising. Because street car woman see can or woman women in see woman a be would man intangible, why women many doesn't mean This clients. women be able to who would department, every vanity for women who may dislike asking a she is reluctant to display such that is especially before ignorance, help average a questions answer Woman's the separate banking department, but in a conspicuous place in the bank, have two one advice. will intuition that tangible, deal with to should one explain and man's be suited be of power conditions reasons,i some they that should a man. to colof. Even white walls and furniture warm, restful colors, because of the beneficial effect that color has on tire patients. Banks as a rule are cold-looking edifices of marble (and a client endeavoring to borrow money often feels the same A 1. One their fellow men. if they were perceivable to him. even of scores better still, serve, - with, better are there or, an banker. program are necessarily doing so This and circumstances to cope cleiks wouldn't great civic a should, because no woman is ever They all use the same type of It woman. intrigue lives. children's There welfare, Why be groups, their to the on community. for women the ultimate business, own their of this either things—a two pride' themselves group, banking services better? to just as easily as another through of unable standing on could do accomplish increase minded education Banks service? would civic a intellectual and program which the average wife sees through that old story about working late at the office. Women have greater vision and are more sensitive to situations than men; more adaptable, better fitted to understand another woman's problems and requirements; quicker to recognize vulnerable spots and be guided accordingly. All women as potential mothers have the tremendous "power of intuition," a gift bestowed upon them by God', to aid them in guiding nothing to sell syndicate, qualities of women be a distinct handicap to If so, wouldn't a woman-to-woman business out work with are her? with mystified by another or through that you women of investing lack and manner dealing artifice this feeling. advantages in arrangement Security Analysis Department. happiness a do nor by only is it overcome of the aware are the women baffling; they are unable to admit that they do not understand their own of understanding on their part regarding the they even this Wouldn't them That is why they are suspicions. It is only human nature and be suspicious of that which we do not understand—that which know we doubt this type of woman is no men; admit that women readily men wives. "'for the executive, one found. deal with prefer to understand them ; mystery." to the words of use Most the trust department has always been enveloped in a cloud average woman of To be to determine, because there aire no Of course there will always be some difficult to is already doing all her business with the bank. But what about who are not? With whom would they prefer to do business? They either do not know about the complex and a trust account or investment department services, or they are bewildered by them. During these interviews I heard many adjectives applied to my sex; no superlatives, just powerful, descriptive adjectives, such as women are temperamental to do business with, taciturn about their affairs, evasive, inconsistent, and most of all suspicious—very 6Uuspicious. For instance, a woman may wish to create, a trust, a living trust, and when she finds that she is required to assign and convey her property and assets over to the bank, she suspects that the bank is resorting to subterfuge to gain checking accounts. intricate functions of possession who women it On what grounds they another woman. than with them with assumption statistics authentic savings and only the their base banking various the business do whole have never tried to educate a services. Upon inter¬ viewing a number of bank executives and men whose duty it is to solicit new business, the fact was brought out that many women made use of inform or with the proper girls who to employ should endeavor directors training would be eligible for promotion to various departmental positions. Men seem to believe—in fact, definitely say—that women would rather investment. annuity as an an With this How did women. is they thought she knew too much. active members representing, with one stances come have club because you are club with qualified speakers ready to do this work. In have two clubs, one for the men and one for the the women's club that I would like to tell you. called the Hypatians, after the brilliant woman scholar philosopher of Alexandria, who was stoned to and they were they would pay more attention to sidered education of women regarding banking chapter in the United States there is a is about It The not aware of it, • because them. When you take into consideration that it has been only a period of about a hundred years, perhaps, since woman has been out of her enforced seclusion, and compare that hundred years with all the favorable circum¬ and large every Francisco Chapter we San women. important stake that they hold in the financial set-up, not aware of the are speakers for the almost In speaking public the slightest change in in the field of adult whether for the clerk, the senior banker, for whom they con¬ School of Banking, or the uninformed public, is pre¬ supply to services. greater percentage of stock in many of the largest exponent outstanding an Graduate the duct pared and world, financial education, of beneficiaries Institute of Banking, sensitive to American The our country. cent, of the savings accounts are in their names; they are 80% of life insurance outstanding; receive 70% of estates Sixty-five per left have speakers address them. eager to the other several clubs are usually belongs to some club or society, and these Almost every woman important. At the present time, according to figures magazine "Nation's Business" for September, 1935, and financial magazines, they legally own 60% of the dollars becoming 75 CLINIC RELATIONS CUSTOMER CONSTRUCTIVE advertising is forced deal great vision, it carries more of an appeal and is read by many more people than any other form of printed matter. However, the type used at present regarding trusts, carries only an appeal to married men with responsibilities. There will be a picture of a distracted widow clutching her children to her, with the words alongside the picture—A trust fund will prevent this, or something similar. If unaware of the functions of a trust, a woman would be led to believe that in order to benefit from a trust, one must be a widow with little children. 2. Then there is the radio. People will listen when they are too indolent to read, too thoughtless to Inquire. A program arranged in the form of a duologue. A duologue is a relief from the monotony of a single voice and enables the advertiser to put into the mouths of the performers, the questions the audience would be likely in banker the and personality chill. red Figures to raise, much in the manner of informal conversation. If the lines are cleverly written, and expertly handled by competent performers, the duologue can retain himself). admit Bankers once and of warmth woman's a that of in this respect. It is possess women the that bankers are the first to say that the greater portion of the wealth. (and conclusively Institute American brightness The tape. prove figures do not lie) much of the Impulsiveness and spontaneity of informal conversation. 3. The third way, and unquestionably the best, because the direct spoken word is the most powerful of all, is by personal contact and lecturing to them in groups. glaring could do a great deal to remove some of the said that what banking needed was more ruffles costume Dorothy Dix lees and reactions the upon the regultion of favor about laid is stress discarded hospitals have upon one's of education. speakers to The majority of women need banking Banking ready is qualified with serve to the bankers to do the rest. up • r - • • Customer Relations Inside and Outside the Bank By Dunlap C. Clark, Public relations and management, time. present three Savings, which safe the the confidence to and other their communities is recognized understand to many by Commission, of Dr. is at the still places, in much and in the headed one important plans. Harold Association by more than past our the They American are our of banks Rudolf S. of both and in their an this summer. There relations is as - has direction relations much misunderstanding regarding In large banks as in v . the smaller institutions. importance the of public True, the former have customers departments seniors, part of the of their sallies would-be from this extending for cooperation. Since large cultivating primarily the proper bankers amount of lazy?" the speak until the attitude this of with years such of relations institutions, officers. can actually by and large, we are. afford contract large many present banks the I in assisted Kalamazoo. size, how I of the rather hearsay but when they where but from the largest ago, Bank Most bankers, activities, thought and" effort? I think, their field, they are against department not of one three that guard must business new of plants between ■ credit particularly banks, most they But even and offices antipathy take which of because public active of They I the of the American National the smaller the desirability into is to contact customers. the officers, especially getting natural connected years institutions, in than on 13 and a funds, depredations some in departments men. bank's organization of "specialists" the full credit experience, having been country the in and desks seems business new prospective as difficulty their there And well as have from away and "watchdogs" on than important subject of discussion in the Graduate School of Banking was these their' friends. Hecht, public the departments whose prime responsibility it bank departments in the American Bankers Banking, extension the Postal able President, Robert V. The Public Educa¬ well carried out under the Institute outside money program. President, Stonier, Educational Director, and importance Bank of Kalamazoo, Kalamazoo, Mich. business there markedly in which they can be of real service. ways no the Fleming, who consistently stresses it in his projected there bank in institutions returned hiding fields rightfully belongs in the banks. This, however, is only public relations problem. It is the duty of banks to daily lives, and the tion neglected financial has holiday, banking vaults President American N ational most important more general deposit of one of the phase This is none following years in help perhaps While hoarded one is or a do work small, direct to challenge staff of far| more must rest agree them "Are to a we 76 BANKERS' Perhaps, the old realize though modity is is instances, I or am desirable basis, attempt not are In the book, do to so on difficult type most another price a to not, several tellers this com¬ than compete reference tainly complain, this increased in perhaps of loans 1936. two rare rates. sound other once a be cannot part of ears not no contact. Cer¬ all justly may In bank our 29, we soliciting the our credits. banks in Kalamazoo showed increase the We proves From would seem Outside the be to Bank." the Logically, determination of the first policy a step with in bank any respect public to relations. Let entirely new the severely involved of "Spokane Plan," we so-called deposits and other State its deposits available is it It is admitted much fact capitalized Policy." therefore, from Kalamazoo, then 70 old, years had few months after is a been the on articles our part in to the make entitled complete succeeding is perhaps half to as less concerning from by growth two have we mittedly the no modern and Outside the two, Bank." The of battle. what it day in and day out, So in banks, is to after years latter is been school Acknowledged success the brunt of daily that fact or it failure determines or tion the latest of presents ordinarily have The is the customer contacts falls being well the as house builders and maintained understanding of the bank's policies and condition is of utmost importance. Since our inception frequent meetings of the staff have been held. Our cashier and I, the only officers at the start, came to Kalamazoo from advertising outside, bank and in had the personnel whose quarters the "defeatist" almost was operate. we attitude entirely recruited All strangers were from to the closed' and us corrected as changing. matter of sound a Errors encouraged to refer These Board as it that them the to would be ours and I any think officers "case for lack or While has presided over to the booklet, seniors with of of discussion general a. for women, around the the rather staff. At detracts sure, staff of of of 28 approach officers by held, were to are on per¬ our since our a week, usually our one With doors opening customarily held at the rotating meetings, the the "case constructive or the Banking and far as method" criticism 9:00 among continues to that, the activities social contacts. of and business discussed the having in no them. their They intimately—far "official are after approval. in general terms, family" "secrets" he the he Bank," of Rotarians. from the test Mr. In Beaty "white officers, making the business encouraged banking on hours, in their them day a friends having better and in new able their business in checked While the staff does not discuss their stores the to own frame and names credit, save it is patently unwise to make approaches without reason¬ probability of willingness to loan. Ihe tellers were especially helpful at the start in introducing friends of the old bank to the new officials. This policy is assiduously pursued, able bank, Service," to As the local as We wares. subsequently in which discuss home of the result, our newspaper have we five building created Kalamazoo consistent a schools, through in the on an to in the among the two senior Insurance," 100 entries, The distribution and FDIO the in the winning of we and. comments winners. booklets for ask and men their Deposit over Washington Kalamazoo in "Federal were opera¬ to stressed, through of groups business contest essay There supplying submission is future parents divided were this, into 50 observing discussion, communities subject students. than After informal an their of bank. the ideas correct publicity "drive." less no essays. contact work was our sponsoring John Y. Beaty, editor, Rand of the questions notice, the answered. were questions same The From with Publicity," Our space" over advertisements advertisements is usually our observation logotype and run week, the to in or "tailpiece," inquiry, feel we local newspapers Sunday. The policy thought tersely expressed, that "he who runs may read." one that lengthy copy, are less impressive. Our standard size our called is or requires additional statement published, is instances attitude reflected. specialized papers newspaper In board the is new ads, overburdened 2-column 5 inches, particular some feature space. While admittedly it is difficult to trace returns voluntary comments make us feel that our presentations few might first regularly each followed, with when save our following submitted were elsewhere. "General of we as our preliminary grades averaged 37%, and on the subsequent 80%! Query—Are eductional talks needed and are they well received? followed this plan before other groups locally to good advantage, as discussed. customers, concentrated Their be intimately, projects, builders, covering fundamental points of banking. After collecting talk, "What You Are Entitled to Know About Your previous we institutions. "Federal and we to the their in ramification of group which successfully more many and FHA the his gave in without local which $50 appearance and topics "Bankers had prepared them has of unusual policies popular Monthly." He spent two days, addressing two luncheon clubs, one high school class, the entire body of the local leading business college, and our own employees, over 400 persons in all. Before speaking at the Rotary Club he circulated questionnaires which We This accentuates their pride in voluntarily make calls houses officer for most personal on conducted we requesting talks, our week each made chance, the in Other Policies" Advisory banks in their city interest and McNally's errors, on participation in the tuition to those who public both in personal, many A the This supple¬ possible. as educational leadership Chapter, half are with even confidence bank schools the ago surrounding towns. banking carpenters expense a the interest the in discuss painters, subject. before of before Talks and by the six qualified 50% of the Title II loans—an unusual example conducted totaling real presented bank the than understands institution an a courses. affairs smaller week a reduced provided, from desire to go even further with with prizes took group year found poular that it has been so some "Loan displayed the been associations During this period the bulk inculcating in talks cash imposition no A schools following presented were harmonious junior officer. the latter submerged through reimbursing mind, been a other encourage "sell" been meetings achievement on in than complete the home. high has banking matters. FHA, setting up in our lobby a model dislayed types of equipment then qualified loans over the sur¬ commercial fostering closer rela¬ at the start of "Architects' to I talks gain banks II." afternoon an given are who, relations us. work afterward. without profitable return to been beside we on were large. The place that, views, and I believe hesitates to the meetings material Institute The came "boss"—our common Every other week the American Bankers Association Relations," is used as the textbook, with discussions commendation am a own genuinely staff our or m., American I for general policies course, there has have by the cashier with personalities The together more three these grown, "Customer of ments a this, or they feel respectful attitude. two and have of was an Title well addition the 15 minutes. centering specific In tions, spirit of false dignity within the institution, no of public at 10:00 for about find to spite originally business addition, of member no In of students and method," friendly attitude, and the staff working encouraged to present his We have that matter. sonnel In was difficult now. cordial, a all are of Directors. Everyone in up we well. than institutions and questions. in at and Insurance," gladly devoted was comes customers public desirable trade to welcomed months bank of the clubs Supplementing This donated public 75% over at taken were realize the *■' the benefit of all. to architects and discussed the local practice, but their veTy psychology required noted were in by obtain business new as on has proven questions groups merchants with many engendered by the few years prior to the Not only did they have many slipshod methods which had to be holiday. staff term we of clubs. financing. bodies opportunity front, behind which FHA excel¬ an us correspondent contact clubs, Titles I and before several to be can found our sponsor well as Chicago incoming accounts are our or high subject, "How to Analyze a Bank State¬ talk, using an enlarged exact reproduc¬ luncheon Deposit service for of through men, written as glad to help attracting help, service particularly presented activities for was the contacted York, are nearly new are smaller group statement, Administration, last New As solicitation in various The series a from companies new letters the 90% 20 our their visits, unusual "Federal but When promptly in reach. progress resulted the called fosters been or themselves. the local an usually of of are Personal direct or 40-minute a been $5,000 customers present customers our and addressing in companies without reservation college classes. presented either have of contacts. our learn to 80% over upon before ment," the operating personnel, particularly the tellers. At least 90% of such contacts are theirs. It is their province to provide the "service" upon which banks pride themselves. Obviously, therefore, their upon is, made and columns some have banks from in the main, individual beneficial—that ad¬ developing present accounts an whose the lines opened. and, towns, with these This we business through military operations, but infantry, trend Besides That nothing and one-half their only that can made Kalamazoo given before all personal calls. This might be compared cavalry sallies in earlier warfare or the activities of the air force in the Inside spectacular of the more new the regularly Housing Relations to Calls they not mentioned The Further, condition know that rounding have received estimated our officers have we business. loans real novelty in Kalamazoo and have a conveniently recommendation condition our from we Relations borrowers. our a than But "Public our public understand that demand in publications. is nutshell a indicated $5,000,000 of banking information we best mystery in the banking bankers. This seems an opening. attracting policy, com¬ too much in it—that are "Public the with with as our through familiar new is of well. as headquarters, business new It accounts. tionship on over no have we of source review the of progress senior more which correspondents. cannot organization. our lent to present our true picture to the community— problem of any sound bank? operations resources with determined, since least at keep in touch with the real estate we news at up periodic a developed attractive or to accounts angle, our we upon the upon customers of officers to get out and call is overcome, the satisfaction to them, as they see present Kalamazdo. through individuals in and total "scratch" the Detroit, One friends and the locally and followed those based frequency our real new entering business tried it Michigan, under or business company inception. many definitely We have in set-up defunct institution. a half deferred, aloofness from "secrets"—that from capitalized, were and a was truth the too literally in premise that there has our business, and patently, not in We holiday, Declining operations immediately after the holiday. A reopened under the "Michigan Plan,'' i.e., with bank Our problem, started bank own banking State. pay-off from a National unrestricted mercial the any earning assets. no only resumed as following independent of problem in this regard. of the few banks in the country our 1, 1933, one organized most sketch moment to a We opened for business Nov. The power those rather into personal contact fair of most have comments, our with regarding the concerns of source new individuals or deviate for me money, the all whom increased a data conversations the part on a is practice of calling to inertia work with favorable many non-customers initial also be divided made upon smaller situations many found the received and names among our officers, who write following their contacts. Acquaintance in what institutions, if any, the business is subsequently. or in officers, institutional of of file pertainent the plants of and over, credit these cases through the feeling a may are activity assignment the noted, time balances an is bank Calls latter and for and any many 1935, directly traceable to then bank at banking, between June was and open divided, merely represent our share in a general be observed that in the same period one it may commercial 181%, the every In of we overlooked. this does which of paper excellent in be the larger accounts and The cards of and our year. balance 25%, and the other, actually a small decrease. The specific subject assigned to me in this clinic is "Public Relations Inside outside publicity. of all meet inculcating contact. general and customers new them, serve relations officials in that customer small improvement in demand, the through or and eyes Evidencing that this survey loans $1,013,258.25, No keeping in should up-to-date desirable angle compiled incidentally, and increasing important 30, of to relations which, complete a dearth local our June policy the public on Banking," as made was with work have to will individual Public Our money cannot made who memoranda papers Day library effort must undercutting is, with We As We save basis, that inculcated us. to sell. bank's. should and deeply too come commodity—Credit. a than therefore, should overlooked. "Present educational of of have we business naturally assuming in this statement that the fundamentals credit and otherwise, that merchandisers more quality a complex," are intangible, it is the an better no on we profess we "pedestal that CONVENTION. customers Except (one for building lobbv, maintained periodic published advertisements that claim to in the they Dutch daily to came publishing the one from are us of our because in which is inserted weekly a the in restrict we Kalamazoo. just outside the entrance to the bank, into in of statements language), paper advertising, read, and an a bulletin informal letter dealing with current topics of interest in the banking field. Illuminated from behind, the letter is easily read, and attracts gratifying attention, CONSTRUCTIVE reaching those the enter tained bank. at In who This negligible headed "Trend charted since by declines At the ment the the operation Deposits.'' bank of they two years over do Here It is only and is main* a interesting to follow our are we each circulate not item is but matters no "condensed a explained. It of fly-leaf but from seasonal Our supple¬ in which for dis¬ interest of know understand we to our that them manner in which we expressed policy of public education—of making want we and to deal with they understand us, them frankly—that unless fill proper cannot we our place in the community. If they progress with us step by step in these increasing deposits and1 good earnings, is it not likely that they will have greater- confidence in us and be more appreciative of our problems when conditions again reverse themselves—as they are bound times of to? Is for this know loss Mr. your a times this, of would "banking preparing peace it not go holiday," far to which we by the bankers but by the public because of not the most lasting benefit from constructive in present well be can this clinic adapted recompensed. Beaty's return privilege to will drop a email city banker to few elsewhere, It will be questionnaire you discuss a or me this thoughts. oppor¬ If our the effort in preparing this paper pleasure to share with you copies other material mentioned, if upon a any a all-too-rambling have line. You attention, but if there are have any been most points which further, I shall gladly attempt to do indulgent you would so. Education Commission Board Hibernia National pay my personal masterful manner, has taken hold of this man-size and ability and effort in advancing so worthy a cause. Banking for more than third of a a century has been training and educating thousands of bank employees in the funda¬ banking and economics, and thus has made them better-equipped interpreters of the banking business to our customers and to the general mentals of public. And now, within the last two years, the Institute has inaugurated the Graduate School, which in cooperation with ing higher banking education for the#benefit of Rutgers College is provid¬ ~4 bank officials. The Publicity Department of the Association is supplying more than city and country daily and weekly tative articles the on Association a improving banking and business total reading Department is also furnishing more than a public in 6,000 with' accurate and authori¬ banking, and the constructive activities for reach newspapers newspapers excess of bankers and conditions. of These 25,000,000. The intelligently prepared advertising service to thousand member banks, who in turn are spreading this ma¬ throughout their an respective communities by means advertisements, posters and direct-by-mail pamphlets. of newspaper Tne value to the banks and to the community of the"quiet and effectively efficient this Department cannot be over-estimated. Our magazine, "Banking," which has developed into one work^of |e»i of the great periodicals of the country, and which commands the best editorial talent in the field of economics, than banking and. business, has a circulation of more 30,000, most of whom are business, banking and industrial executives, who naturally are the leaders of Opening Remarks of Rudolph S. Hecht, Chairman of In opening this a who personally has given a tremendous amount of his time and The Public himself, altruistic standpoint for the general good of the community, v* fortunate that we have as our leader a man like Robert V. Fleming, who heart and soul is back of this significant campaign of public education, and terial rare with your time and like to this "in do recent relations? to be Is would' the as of way generally precipitated been experiences will intelligent debacle confidence? has tunity an banks such not was of It If another customer of not war?" divert an Association, in job of preaching the gospel of business and banking relationships, and it is to utilized' other matters or selfish standpoint for the purpose of comfort and profit for a watched concern. is and social life of the people. The public does not know these Obviously, it is the banker's job to correct this situation, not only facts. from is statement" observed, I believe, the consistent follow out 77 practice of banking, and the constructive part that banking plays in the The American Institute of be readily can friends our CLINIC Now the banker, of course, knows Intimately all about the purpose and that learn elaborated type, an The important trends in the figures how thia see growth customers. attempt to RELATIONS not large board is exhibited, the deposits at each month-end are be expected and to date of though even lobby prescribed official form, but rather content cussion in building, CUSTOMER business in who not call been inception. our only are each place of friends, our has the expense. prominent a into come Chairman of Bank, New Orleans, La. year's Clinic I sbpuld like to take the opportunity to tribute to the Association's comprehensive program of public education. It is unfortunate that the 50,000,000 bank customers in America are al¬ more thought and accomplishment. = ^ Foundation for Education in Economics, whose fund amounts to than $600,000, "was created to establish scholarships in economics and promote economic research for developing a sound public understand¬ ing of the business questions which underlie and vitally affect our material welfare and prosperity." This Foundation has assisted worthy students to the number of 415 in obtaining college educations in accordance with its purpose, and more than 300 of these are now actively engaged in business.) It will be unnecessary for me to say very much about the work of the Public Education Commission, as this Clinic will afford a practical demon stration of most totally uninformed as to the essential functions which the bank per¬ forms in the business and economic and financial community. This lack of knowledge of basic facts concerning the banking business is largely re¬ sponsible for the prevalent atmosphere of popular antagonism, which remains more or lees dormant during good times, but exhibits itself in a major feature of the Commission's program. Suffice it to that, building on the sure foundation "established by John Puelicber, the Commission is going forward with a deliberate but continuously definite program, which has for its objective a comprehensive public understanding most ure a for militant during bad times, another, become strained. manner one reason or or whenever banking relations, say of the bank and its functions and which will make for the maximum meas¬ of genuine benefit to the general. banker, his customer and the community in * STATE SECRETARIES SECTION Association American Bankers Annual Meeting, Held at TOJSTATEJSECRETARIES SECTION INDEX Summary: Study of Government Lending Agencies, Netherland San Francisco, Calif., Sept. 21, 1936 (Page by Wood 81 Address of President David M. Auch Report of Committee William man Insurance and Protection, by Chair- on Duncan, Report of Committee on State ment, 78 - ^ ... — Legislation, by C. C. Wattam__ Association's Fidelity Bond and Blanket Bond, Changes in 7 Jr Bankers Association Manage by W. Gordon Brown Report of Committee on State by W. F. Keyser 81 Page 82 83 84 84 - ----- Report of Committee on Nominations Summary: Study of Government Lending Agencies & Trust Co., St. Louis, Mo. By Wood Netherland, Vice-President Mercantile-Commerce Bank In introducing Mr. Netherland, is Chairman of a subcommittee of the Banking Studies Committee of the American Bankers Association. That committee has made a very complete study and tabulation of the setup and the activities of all of the various Government agencies which are in the lending business. A good many of you, I believe, have had the privilege of seeing and studying the very complete report of this committee. The various State associations of the country have been asked to committees on Government lending to cooperate in appoint the program which Mr. Netherlands committee is sponsoring, and as I understand it, I believe 44 State associations now have appointed such committees which are ready to work and therefore we have asked Mr. Netherland to come here before this explanation to that which he made, what the committee has in mind and he believes that our State associations, through these committees, play in this very important piece of work." meeting to give an additional I believe, at our spring meeting, of what part can in effect, is lending to over a period of some eight or nine must cover course, condense it, but a form ^months—-and which as a matter of broad phases—it has been rather difficult to many I have tried to do so, and I will give it to you in as brief possible. as good many of the members, or a large portion of the fraternity, feel very deeply with respect to the threat of agencies in the lending field. So we members of our the Government have endeavored to make a study, a determine, if possible, in the course of time to factual study, in order to just what extent, if any, the Government is competing, and I hope to be able to give you a I am M,To do that, I think we to review this work. must have the right attitude. I think we have on something of the nature of the banking business with respect, or and in the end, it resylts in inflation that in too many instances the sorry to say been abused by the private privilege or franchise has individuals who had it. giving you this background which I am think is necessary as we approach folks become background. We find lending business except because of some major crisis or because of some abuse on the part of those who had charge of it. Prior to the Civil War, when the State banks were in existence, the State banks loaned three or four hundred times their deposits, they issued State bank notes hoping (most of them) that the people wouldn't call for this money. We know what happened. They got into trouble and the Government taxed the notes out of circulation the study of these bitter so to as Government lending agencies, as some of our competition that we must know the in this country that the and destroyed The tentative outline of a program this afternoon of what it isjproposed that the State committees shall do they are forced follow the line of and chaos. Notwith¬ standing this well proven premise that most older nations have discovered, we asked ourselves the question—at least I did the other night—well, how is it then, that central governments for the most part have taken over the banking business ? When you look over the world as exemplified by the recent nationalization of the Bank of France, you find that practically all the Governments in Continental Europe have taken over the banking business. There are two reasons for it, or a number of reasons, but one is the desire to finance themselves for extravagance, wari and the other is, least resistance, I extended Chairman, Ladies and Gentlemen,—In a study which has conclusion,' the Government the voters, and as a matter of course, by the people, particularly in a democracy such as ours, to Mr. Netherlands address follows: Mr. Following this out to its logical machinery. President Auch said: "Mr. Netherland, as I understand it, same Government has seldom entered the that circulative privilege. is true of the had inelastic currency. fraternity, in relation to Government. In 1907 we banking Reserve Act in national or economic National Banking Act. We hadn't provided any proper system as a the Government came in with the Federal so All of those things have arisen out of some 1914. id Since the time the goldsmiths first began to act as custodians of the wealth of the community, in the form of precious metals, principally gold, Both to finance the Civil Banking Act of 1863. War and to correct abuses, we had the crisis. happened since the World War and since the has What and began to lend it out when 1929 is contemporary history and I am not for it at the same the they found that all the people did not call time—began to lend it out and charge rent or what we term interest—there has constantly been waged a controversy between two schools of thought, one of which and operate the has felt that the Government should own credit machinery, and the other which feels that it should credit system Government entered the lending field with its emergency I might say here, as we approach this question and Government retire from the field, in many be left to unrestricted private enterprise. we find it competitive, we must bear in ^Throughout subsequent history, banking in practically every country has represented a compromise between these views, or a sort of concilation of those two views. Any student of banking history, I think, would be at our inclined to suggest that either system would were work. If the credit machinery operated by mere automatons who were not influenced by the desire for profit and exploitation which too often accompanies the direction of the credit machinery by private individuals that would be one thing. out all of these centuries of trial and error, Through¬ however, and notwithstanding the abuse that creeps into the banking business when operated by private individuals, central governments have, for the-most part, long since out found the best way to run the banking and credit machinery was that privately chartered institution with strict of society there are two by They scare a As and men a in practically at our invitation, As a that we we find now to Government in consequence, would all the schemes of economic planners, all the and supplied an elasticity the natural consequence, the banks got over want this extend their loans. procedure they probably took some like to have. / bear in mind, as a about the Government from that bank ago to "hurry up and make these loans so that we can get them loan portfolio." So when we come into a court of equity we must However, in putting forward our program, we must background, that the minute some bank protests come in with clean hands. loan that is On the other hand, no Many bankers claim they do not want to handle the type of doubt there are agencies. certain sections of the country where the actually compete with the private bank. appropriation, capital stock contributions, free use of unsound proposals constitute the majority, it isn't any problem, or it does not take any effort for the banker to become the most unpopular person in the sort of those he does not consider economically sound, and as reasons have if nothing else, sidestepped the lending business and have been popular with the people, that it should be operated by private It is obvious, matter how no subsidy in that sense, and that is wherein our Some of these agencies are typical quite willing, in order to retain their own power and not to become un¬ individuals. of course, that there isn't any political administration, no good their intentions straints and restrictions that are may be, that is able to exercise the re¬ absolutely necessary for any sound credit the mails and that thing, these Government agencies can quote a lower interest rate, who must pay their own operating expenses, and commercial institutions community. History shows that for centuries past older Governments have, for political Government does Obviously through Congressional political schemes of government, and the banker is obliged to put the veto power on It is perfectly agencies somewhat in competition. handled by many of these Government farseeing businessmen, and taking away loans, you probably will find on file a request out of our in the banks are spread out all the plans of ambitious men seek now to have the where of its activities, at least mind that they came in practically the invitation of the banking fraternity, depression and natural loans that two years regulative force. Before the of the reasonable regulative forces, and by the very nature of banking, its fiduciary character, it is came to our credit structure. In practically every form kinds of forces, that is, the dynamic forces and the that is, then the lending agencies. mustn't forget that. we Governmental supervision and Well, the reasons for this are obvious. control. invitation, depression of going to review that, but because broke down and we had no elasticity to it, in older countries for two or three our up our minds to the fact that they are going to to insist that are existence hundred years, and we may as well make be in existence here, that job is to insist that they stand on their own feet, the same as we Bankers have to job lies. of agencies that have been in the field no right, people who own they should have the field. of credit and subjected to the do. commercial banks have no right They haven't any divine right in banking so long as other groups that come same type of supervision, are obliged to pay the same STATE taxes, and otherwise stand mercial the on level same SECRETARIES this group operating com¬ as SECTION banks. to set up associations, all the figure is, to possible with all agencies. but I should assume 85% of them, particularly the banks deposits, insist that banks should not be in the could cover we the amount of Government contribution was In the matter of Federal Credit unions, direct subsidy there, no not was For instance, in the Federal Savings and Loan the capital stock structure. there is farm mortgage field. attempted these agencies in a uniform manner, but obviously that Take, for instance, the field of farm mortgage credit, in this work that we have been doing in the last eight or nine months. I don't know what that handle only demand 79 In getting up this manual which most of you received, we have except promotional expense of $50,000, We all know well that these farm mortgages were totally unliquid, and real estate mortgage people have for 50 years tried to which establish what your problem is with respect to Government competition, and then the New on exchanges York Stock Exchange, or the place some ready market for farm mortgages. As represented by a Federal Land Bank system, But what the curb on a only medium that commercial a bank with want to do is to find out within the we and place our case before them. to States, by county setups, expect to sit down with the boys at Washington who have this in charge we I know that is so far as demand deposits has advanced by the Government. was our responsibility. Having done that, And, instead of bankers just in will have discharged we blanket way condem¬ a participate In the farm mortgage business and do it safely, with the reason¬ able degree of irks, of course, as to market fluctuations as there is on any ning every Government operation, we to be banking system, and bond—I to by buying Federal Land Bank bonds, until and unless we private chartered institutions erect some other machinery in order to as take mean of that type of credit. care We do have reasonably low interest rates. supervise keep those institutions properly managed, out of politics, free from sub¬ I believe it represents the first complete handbook on the question. Several other agencies, including the Brookings Institution, the United States Chamber of Commerce, and I think the Government agencies themselves, have such The people in Washington have said that sense. feel through: This is the first complete survey of Government agencies that has been made by any group. particularly true in the short term credit field—one type of agency like the Federal Deposit Insurance Corporation and through that agency guaranteeing jits deposits. And then, across the street, put a lending agency that might put it out of business It just doesn't make we best efforts use our I should like to say this and then I shall be It is perfect folly for the Government to or sponsor—and this is our sidy. right to protest against un¬ a helpful, that supplement should seek to find those that that if we a book in preparation. now But at all events it to seems me will study the work that has been done down at Washington by they do not want these permanent agencies to compete with private banking, they want to supplement the private banking business institution or char¬ then apply that actually to our field experience, certainly we ought to have tered banking institution. a Well, then, it is they are to have that information and to inclined to think that if am we can job, wherever our that see we our feel that they do not compete. them, that we will find farm mortgage There debt and the same ment are is through the Federal Home Loan Bank get to issue bonds commercial bank with demand a business and have that exists if you make them System. we deposits to participate in the mortgage under the FHA. There must watch these fields of that we must have if we are have you a alone, just bodily take President Auch: going to have earning banks. I I say to Mr. when am certain that I bespeak the sentiment of all of Netherland that he had made instructive address here. study put out by In the deposits, banks some of them. down went deposits. For until a After the crack-up, now we But the significant thing about that is that in no about was have about 40% instance, 70% over any of you, to offer by way of a T. P. Cramer Jr. question, suggestion and us interesting and very some things some on If so, I have Mr. Netherland's views, and he will do his best to give you the of of our deposits. or questions or submit your Who has something answers. comment? (Oregon): I should like to ask if the committee expects these county study committees to be handled under the sponsorship com¬ extended period of time, was the loan level improved. During the last hundred the total outstanding loans of commercial banks has constantly gone years, some a believe he has said permission to tell you that you may ask your of their hundred years practically, the total loans of just before the depression it challenging to I of it course which you might desire further information. the banks loaned from 300 to 400% And the emotions that as Discussion Following Mr. Netherlands Address rediscount preference. things that may seem Civil War, that find the Government retiring from many of its credit fields and may think about. the They been published never the banking business. over Young & Ottley, entitled, "Merchants of Debt," and this is something to Prior to spirit in this work. leaving the direction of private banking to private enterprise. credit, I mean, the field for investment I don't know how many of you have seen that recent very cooperative a have tried to respect I don't believe that it is too much to predict quoted security, without taking the risk of non-liquidity have the direct type of mortgage, unless, of course, you we problem is, and our say—that the Govern¬ have been engendered by the depression somewhat fade into the background, a And we who would, if left If they should the Federal Land Bank System is doing, that enables as Needham, and their confidence. And the fact that the American Bankers Association committee has undertaken this survey, I think ,lhas had a wholesome effect on those individuals in the Government thing is true on the about 18 billion dollars of urban mortgages of the type that might be handled under the Federal Housing Administration. One of the better ways agencies have shown me to have given us much confidential information that has before and thing applies to the urban mortgage debt. same sufficiently well rounded program to know what I might say—I think it is no more than fair for sympathetic hearing in the country. a Another thing we have to bear in mind: the of Mr. then the courage to meet the problem that confronts us. I present our case intelligently and insist it, and let the people of the country know what the subsidy is costing on Committee, by Mr. Huff, under the direction mittees that have been set up in Mr. Netherland: down. the different States now. Yes, the procedure will be not to do it in a blanket way. We will communicate with each Secretary and ask him what the problems Now then, the question as to how far the Government competition with the commercial banks has been has are gone into in his State, what his idea is as to how this survey, for instance, should be and debate with the bankers' associations and particularly with the A. B. A. conducted In his State, how his committee feels about it, and we will largely be guided by the views of the committee in that State. There are for the last some they year 18 months. appointed agencies and see So at the spring this committee to a question for discussion Executive Council meeting last the Government lending study all, what they were doing and how they were competing, and for the first time, we have prepared a manual—most of you have seen it— loose-leaf manual, in which a we have studied 25 of these States, for instance, where so obviously there would be that doesn't operate our office of that. agencies, the to as In other words, what of their funds, the rates they wants to make the survey, to where we This is purely a loans. in your State? "Well, they I sat who said, We go into some taking all of are across our States and we good loans." the table from the President of "We do not want those loans. this State they competing find the bankers there say, are association a few days ago We need that type of credit in Bankers Association represents a instances just can com¬ got the approval of the Banking Studies Committee this morning— for a survey submit to work out with each State of the Government lending agencies in each the agencies that are will suit for a program or one particularly active in those States. take up with you the plan for this survey. you—to each a Mr. program State, that is, we ask The A. B. A. office will They will, likely, submit to Secretary, and his committee, and the President—a list of State and ask which ones you want the various agencies operating in your us to make a survey of you can in State. your cite where they are how we can We will ask for individual instances Where they have put down competing. ridiculously low rate of interest we will ask what are your a suggestions, and cooperate in curing that situation. the minds of the other members of the committee—there will be additional moves to further lower the interest rates, questions present our the two or case to must have the machinery to Congress, to the Banking and Currency Committees of Houses, and endeavor to show to them how they are some way or we can. and there are other. are some some types of credit that the banks should not handle types that the Government should not meddle with, so where is the dividing line. It together And on that situation. bankers show a seems impossible to certainly, in my me that we judgment, can't get unless the disposition to do that sort of thing, and the Government people likewise show the same disposition, we may look for change in the banking and credit machinery of this country. have on most want you as to a identical an results, or is it just a sort of blanket You want definite made, don't you, along particular survey some major as uniform possible, of as them and ask you to select out of those 40 applicable to your Mr. State, those that Netherland, course. I or 50 questions committee thinks your some time ago in talking with you, I some particular agency being in competition in not in another district? Mr. Netherland: we It had an was a particular district of the State, and perhaps Perhaps you can make that clear. a Yes, I think that, too, would be desirable. For instance instance quite recently of a cooperative which had good cooperative, financially sound, and the man a Government agencies came along and took it at 2 recall the exact figure, 2)4 rate in his country, same bank may That is a probably. and I think it is. be furnishing the typical case, There is money a of the was a fair concrete case where that with which to compete with itself. we That isn't applicable probably any¬ want to work out, if we can. Has anyone else a question or suggestion? opportunity, you officers of State associations, to get this thing in advance. Mr. Netherland: one 2)^, I think—I don't Anyway, he thought 4% Mr. President. That is what President Auch: or good loan. told me, I believe, that they were making a 4% rate at this cooperative, and that Mr. President, we have some more an This is your understanding of members of my com¬ mittee here that have shouldered this work—Mr. Mylander and Mr. Zim¬ merman. I shall be glad to hear from them, myself. President Auch: driving private chartered banking out of the field, and try to get together, if Certainly there you President Auch: I am sure we will, too, Mr. Netherland, if they have anything to offer. It is simply unbelievable to me that business and Government cannot get together in State doesn't want to got the notion that perhaps you wanted data from various sections of of the States. In other words, have you in mind the value of a to further increase Government we (Wisconsin): Would States, to make comparisons Netherland: Yes, we want it where else. Furthermore, bear this in mind: TJiat in the next session of Congress— there is no question of this in my mind and I don't think there is any in subsidies, and through this organization If the But if they want to make the assistance in doing it along the lines you want it done. should be undertaken in your State. Obviously, what State will not suit for another and therefore what do is to go back home with this thought: you to State committee, if it That is up to the State, of course. so. will say, we will send out probably a couple of sheets with maybe 40 or 50 those quite remarkable that the States have appointed 44 Some of them have begun some work on their own account, but following this Convention propose to Coapman information when mittees since the spring meeting to cooperate in this work. we we want is for each do invitation to make any kind of a survey they want? composite picture, all be cited, we propose to do our best to correct them. —we G. We haven't developed all lines? the bankers of the country, and so we propose to find out in each State how much these agencies are competing and where individual I think it is W. our a survey of some agency will have that information from co-operative proposition. will lend survey in the an We want the Government agencies to continue." The American survey, we agencies hardly operate at making we make the survey, that is all right with us. I Having assembled that, the question is how much And w;hat agencies do operate there. source charge, their profit and loss statements could get them, and the nature of their operations, the type of some of these no sense in in the State. C. F. Zimmerman (Pennsylvania): Mr. Chairman, I think one phase of this whole investigation which is bound to command attention among bankers is with regard to their own feelings that loans have dried up in their sections, without really knowing the reasons why. I am sure that is the case pretty much all through the rural sections of Pennsylvania, and I have the thought loans that have been that when the local bankers find placed in their and the rapidity with own counties which those loan£ are out the volume of by Government agencies being placed, we may get a background of public sentiment which will finally be felt at Washington. BANKERS' CONVENTION. 80 Mr. Netherland has made It is not committee. a At the say?—political trends on the time, when we see the—shall I same part of certain folks at "Washington toward lowering that so who have read the proceedings of you mittee realize that always had must basis of a 2% even, banking structure 2h, know that they aren't talking the language of private bank¬ we ing in Pennsylvania. So I feel that apply this whole research program over the we as United will be able to make States and find out just what the local situation is, we the problems suggestions that will be very helpful by way of getting some President Auch: We have heard from one State Secretary, Thank you. Mr. Zimmerman, who acts in that capacity, among hear from now Mr. being made have been with sudden us which complaint is now long, long time, and for a long time us for a Then all of bother the chartered banks very much. seem to banks chartered the Let other things. add anything to what Wood can Some of these agencies of and Charlie have said. a the lending of out went picture. The Now, when we are ready to go back in again we are howling about competition. It seems to me that it is going to be the job of organized banking to took up the slack. Government agencies stepped up and that these long established and permanent Govern¬ to see to it attempt lending agencies—I don't like to call them Governmental lending mental agencies, because they are not, that is, the permanent organizations are not—practically every one of these that we think of as permanent Govern¬ mental lending agencies are not owned or same pointed as certain the private to and privileges the Government the on and place it in competition with an agency which is taxed by both State and seems to me mental we it is going to Nation. be our job to get the facts and point them out I don't fear very much the result if both the so-called Govern¬ lending agencies and the chartered banks are on an equal footing. can't individual bankers be smarter and more on our toes and more as active and the problems of our communities than the familiar with more civil servant of the Government bureaucracy, we ought to be put out of business. President Auch: Mr. Netherland Thank you, strike didn't Charlie. I am a little bit surprised that here with fire his statement in regard to chartered banks. mortgages, farm mortgages on the part of our know his mind, but I surmise that he may difference I don't wonder that there has been no Does anyone wish to offer anything in that connection— comment on that. a of opinion, agreement, or Are there any anything at all? (Connecticut): I should like to ask if the committee contem¬ plates corralling figures relative to banking practices in the States, to com¬ those practices of rates and volume with the volume and activity of pare the Government loaning agencies, along with (At this point, by putting this survey. Mr. Netherland made a statement not for publication.] had cattle loan, and had a •aid he Western had it A gentleman from Oklahoma said he for years, for quite a sizeable sum. getting about 7 or 8% was for it, which Oklahoma, and he said the is a reasonable He cattle—and loaned that fellow that money at 4 rate in He said, "I 5%. or He I followed it through." got to thinking about that. $100,000 "I said, rates, so long as they are on other mortgages up there at Wichita and issued 3% debentures, and sold them to that bank at New York where I had my money." are I said, "What He said, "I don't know yet, but I feel like going to do about it?" you writing the New York bank, asking them if they bought those debentures with my It looks to me," he said, "like the Government is in money. competition with me, making loans to my customers, in my own town, and with my money, own at rates that I cannot compete with " would be the method of straightening out a Netherland: Mr. Well, I sure am you What situation of that kind? don't want to hear me make speech but, in the first place, if that were checked through the another chances are that man, the customer, such getting Another could be convinced that he was not "break" on the interest rate as he thinks he is getting. a thing is that the law of supply and demand, of course, in the investment field determines the ease with which the Intermediate Credit Bank markets debentures, and the rate. And the demand is so great, the truth of the matter is, I don't know, but I imagine the outstanding deben¬ Well, it doesn't make much difference whether the bank takes them or every Gum. time an There are plenty of people who will take them because us to get And then, don't think the banks should take the attitude that That is the surest way for going to buy securities of that type. put out of the banking business—by declining to buy securities Don't think for from the Government, or its agencies. a minute that that isn't true—that that is the surest way for us to get put out of the banking business. Mr. Gum: This man wasn't so much concerned about the New York end of it, but he said, "How can I hold that cattle Mr. Netherland: Gum: Mr. Netherland: and the man loan?" The banker, you mean? Yes. Mr. who He will have to borrows from make him some would concession prefer to on the loan, borrow from him than from the other agency, even at some additional cost. with the subsidy, and the people of the country to help us do away paying the bill we will have plenty of assistance. Crandall: I know in my own individual Mr. the competition as many employees as they want, and all the help they can go solicit, whereas I have to stay at home, just a and it would just be immediate If you say that we have to do it death for us if we tried to compete. and it is matter of theory that we can't, you a just try that theory in Utah and see how long you will last. wasn't theory, it was just simply suicide. country bank in out it They have out and We are taxed heavily. They have no taxes to pay. exist. just to'meet could! not if we tried case and at the rates given by the Government we You would find the State com¬ and put thdm in the hands of the central committee, if you want to call it that, orlthe A.i B. C. committee. In other words, we want that sort of illustration for ammunition in our fight to keep as much subsidy out of these agencies^ as we can. That is exactly the thing we want these State committees to Those are the very situations we want Netherland: Mr. mittees develop, to actually investigate those cases, to before a know that you cannot just generalize. You must show them concrete things. You have to show them the proposition you have in mind. Otherwise, they won't give!you If you have ever had any experience develop—individual cases. Banking and Currency Committee, you must Senate a hearing. Crandall: Mr. Do the com¬ take it then that you, as Chairman of we banks in the country can compete with lending agencies—that we have to come to that? Is Government the that it? I think that we are I don't think that at all. Netherland: No. Mr. certainly competing with them now, or they are competing with us. Mr. Crandall: You have to meet that competition. the field. complaint, just as you are doing now, and show those people in Congress how they are able to underbid us on rates and how their rates are not justified, and show them what they are doing to our earnings, and tell them it is question¬ able whether we are going to be able to stay in the FDIC if our earnings keep on going down. And we have to build up our case, because that is What we want to do is get them out of Mr. Netherland: Yes. There are several ways of doing the only way we are ever Crandall: Mr. One way is to register our that. going to get anywhere on it. But I can tell you right now that I understand that. cannot run a bank and run it on know It can't be done—I those rates. that. I do But Netherland: No. Mr. question about it—that we must be think this—I there isn't any know You know they reasonable on those rates. There are some sections of the country where by that. have charged, particularly on these small loans, 20, 30 and 40%. I know where those situations have existed. Crandall: Mr. We can't make any rate which has ever done I don't think there is a bank in our State anything like that. ever State is limited on that. Our I don't know of any bank in our State like that. which has 40%. other types of credit besides the banks— followed the practice of charging 30 or Netherland: There are Mr. merchants' credit and stuff like that. credit else. This is all bound up in the whole problem. Crandall: This is a bank meeting—I Mr. Well, I Mr. am wasn't referring to anything glad to get your views Zimmerman: I offer May a Chairman? In the this whole will never be able to meet suggestion, Mr. hearings at Washington, there was a very significant phase of marks matter which an inconsistency that we except by attacking it, namely, that places when he agency when the Government lending agency lien against a farmer's property, a has no crop, and he happens to have a year he feels that because it is a Government lending his rate lowered, is apt to respond to that, because the the last thing in the world they wish he can put the pressure on in Washington and have and the Government lending agency foreclosure of the debtor's affairs is to have political phase, and that is Private banking is When our creditor can no longer navigate,* It works just exactly the opposite way in That is why it takes on the happen. very clearly marked in the hearings at Washington. in entirely different position. an we have to see if we can collect. Washington—if he no can rate or an extension of his longer navigate, they try to give amortization program and thereby him a lower tide him over. That gap must be bridged in some way. President Auch: We can allot a few more minutes to ■* this subject. have anything further to offer or any further questions, them promptly. If please put Has anyone else anything? with your subject and everybody else backed off. That is a serious problem with us. The produc¬ tion credit associations are rapidly reaching a point where they are lending more heavily on commodities and things like that than the banks, Mr. Netherland: The production credit agencies at the prsent time have about $120,000,000 supplied by the United States Government, for which they do not pay anything, and to the extent of the subsidy on that capital stock, it is unfair competition and should not be permitted. It is our job to place that before the Congress of this country and see, that it isn't done. Moreover, unless we watch it, unless organizations such^as Haynes McFadden (Georgia): What are you going to do production credit agencies? Eugene Gum touched on that these issue comes out it is considerable oversubscribed. for political reasons, I we are not subsidized. I think when the taxpayers get to you tures is around 150 million now. not, Mr. And you cannot compete with them Our problem, I think, is to try in private agencies. ment agencies or it, and I found that they jumbled my market together with a lot of on actuarial premiums. They are based on losses, and a certain degree of profit, and I don't believe that one'group of men can do it much cheaper than another, whether they are in the Govern¬ had deposit in a New York bank. They weren't paying me any interest on pitched on the idea of experience, just like your like insurance Government came along with their credit association—their association that makes these loans out of Wichita on We cannot in our State. Bates, after all, are a question of doing away with the subsidy. has a solution for it, concrete case before him, and see if he a if his committee would have one. just wondering if you was lending agencies' rate. Netherland: You can—if your program is Mr. M them the unfairness of it. (Utah): Mr. Netherland, I Crandall B. meet the Government what I mean Eugene Gum (Oklahoma): I would like to ask Mr. Netherland a question, or H. you other questions, then? Mr. Welch line and talk to our people and show can have to pay. is getting a man mittee, have the idea that all the Congress, in order that some of this unfair competition may be the eliminated. If Manifestly, it is unfair for all taxation. hand to charter and sponsor a lending agency one which pays no taxes whatever It things which are not given certain One of the largest of those privileges banking institution. is the complete exemption from to But they have been given, as Wood of our banks are. many out, capitalized by the Government, They are privately chartered institutions, except as an emergency measure. the that "ex," Charlie Mylander—my predecessor, by the way. an Mylander: I don't know that I they didn't point out to To be sure, cheaper rate from the Government agency, but how much are his-taxes going to be increased because of the rate he pays? There is, of course, in this country one great school of thought that want all business in Government, and we simply have to go out on.the firing them what share of the subsidy they are going to to get straightened out. be than from the Government if you will talk to them and tell them the situation, agency going rate for rural banks of about 6%. a discuss mortgages and loans to farmers at And when they begin to or We in Pennsylvania I believe a lot of your people can convinced that it is better to borrow from you That doesn't mean that all borrowers the legal rate, but it doesn't mean that our pay has been set up on , before the Senate Com¬ notions as to how able to get his funds at. legal rate of 6%. a politics. Senators have very extravagant some low the borrower ought to be have is going to be very banks may not compete at all, it established difficult to keep this whole question, finally, out of Those the rates of interest though. and meet the Government rate, go out Not necessarily. Mr. Netherland: The application practically in every State in the Union. of any rule is bound to be qualified He has to Gum: Mr. interpretation of the aims of the very fine simple undertaking by any means. a will appropriate more money upon the same are on their toes, they basis. The present trend of supporting basis. the production credit agencies is to get on a self- Another -year like this year, and they will not be very SECRETARIES SECTION STATE Ijthink,]this Now then, from it. is a fair position—that whever they are self-supporting basis, without,subsidy,<of any kind, with the same type on a have to undergo in the banking business, and paying of supervision that we the same taxes, we cannot ask them Mr. McFadden: It reasonable to me that you seam3 this—they will lend a man money to produce could ask them to do of cotton, and when he a crop The program is banks and it on, which was not the original purpose of the associations at all— production credit Mr. McFadden: They have? Netherland: Our banks there in ths lend to pro¬ man a an But the purpose of the Production credit associations Essentially, that If he could have gotten money it. was from the bank there wouldn't have been any use for the production credit He gets his crop produced and in marketable condition, and anybody will lend him money it, and yet the production credit associa¬ on tions say whether they have the right to do it or not, they are Netherland: Mr. They do it. can They Mr. McFadden: going to do it. it Is else this subject, gentlemen? on If the future procedure of this sub¬ Netherland? That is right. In other words, if we differ with some of the things that Chairman, I have to other worthwhile a to State Association Are willing to you Do own think that you ahead, get your com¬ go work, develop the information, and work along the lines that Mr. Zimmerman: I program seconded? Mr. Zimmerman has moved that the Section approve outlined and extend its full cooperation. as Is the motion [The motion was seconded by W. F. Keyser (Missouri), . . . President that the Section express its approval of the move you pledge its full cooperation to it. President Auch: and carried.] Auch: Is . there . . else, anything Netherland, Mr. from your standpoint? Mr. Netherland: about this here feel officers how know to project? to us our on desired by this committee? are to another meeting but go before I leave I want to say that our committee would like and What is your feeling on this, gentlemen? put to a vote, not, let me thank you, Mr. Netherland. Netherland: Mr. is the if they want them. our country, there anything me, by the various State associations is going to have showing through research and the obtaining of data a mittees Well, that is hurting worse than all the farm mortgages. President Auch: Secretaries make situation. program and They are welcome to them, in the to seems have been said here, if we have the opinion that the situation in our own make housing loans, for can that matter, if they want to. Mr. It State is different perhaps from that presented here, then it is up to Mr. McFadden: is_ Secre" Presidents and Vice" that it is worthwhile? Is that not true, Mr. Netherland: President Auch: I wouldn't say th it—that he couldn't get the money from the bank. associations. considerable detail Mr. I don't think it that the information which is developed in important and governing effect on committee. who couldn't get money from a bank to produce his After he gets that— Netherland: Mr. All right—What is your pleasure? if I may offer this comment, some crop. Do you feel it is a worth¬ formal resolution without asking a be formal about it, but is it the feeling of not only you necessary to will lend him money to hold his cotton McFadden: give them move we for it. duce his cotton and if he produces it and wants to hold it for awhile, they to enable a man I Mr. McFadden: Presidents of State associations, field same that how to as that this program is taries here but of the other State association officers, Mr. Mr. anything like that. or lot of different views a Now then, do the Secretaries feel be done. President Auch: lend on commodities, a pa feet right to he same as a bank h is was going to have worthwhile and do they want to go on with it? , [_jMr. Nethe -land: Yes, they have formal resolution any wholly set up to protect the lending field for commercial are we while program ? gets it produced and ginned and baled, they will lend him the money to carry We don't want program. should to withdraw from the field. 81 No. you]very Thank much. Committee / Officers* Reports—State Secretaries Section Address President of The David M. Auch, Secretary Ohio Association, Columbus, Ohio the State Secretaries Section this of that based the belief that it could serve most effectively as a connecting link only between the various State associations, but between these organ¬ on not program izations and the American the of Some dropped, has year been Bankers Association. functions number the formerly of operation by committee Section the been has been have reduced avoid to directly the upon possibility of coordinating the neither is course, of unification Complete the efforts practicable of various interests of all bankers' similar to organizations permit a joining of have In of organizations, Problems with vary concerned to adopt unified programs this be cainnot a in as many fields these various is it that concerned!. all tendency this that this in the of one portends of lending government Studies. Association has the made a State in which they were such functions necessary The has committee associations. they as advanced. This is Association by Committee the of various national which in organizations public education. drastic of that perform The close the was and are various taken of Much recently the our efforts be of Federal the this of special on the the part and banks. of State desires of are immediate the the importance Federal future and favorable President of State and legislation and holds but let the us no threat not forget State associa¬ Banking Act of 1935 effect upon the final legislation. which has has been carried the in on there has appeared banking. a nation-wide of public during the past several With tendency to This, of program years. This the betterment of conditions slacken is our efforts to inform most unfortunate, for public education certainly is not an emergency proposition. If it is to bring results it must be a continuous process during good times and bad, for it is only when the situation is normal that the public mind can be prepared for the unusual conditions which arise from time to time. At the on spring meeting, at lation submitted! sisted of the for your assembling Hot course, Springs, approval of a of the to me been have be of additional and South. the they but by they exist has the opera¬ been this have that in some action. definite of of conferences no province organizations, where either program have been There subject, within a the that considera¬ regional organizations this on of are completed of the as consideration. recommended was co¬ and Section to them¬ proved recommendation appreciation express of the splended coopera¬ received come Section Chairman are from during the past year. Such accomplish¬ traceable to the valuable aid received by the all concerned. our Committee State Legis¬ rather ambitious project. This con¬ detailed information on legis¬ certain rather Duncan Association, Minneapolis, Minn. Chairman and Gentlemen—This Committee At the time that the Committee sponsibilities situation. Since the have reduced ticular I was their Committee before of the the A. consequently there Secretaries was Section]. That possibly this insurance controversy many briefly to give on B. A. Insurance little for this par¬ applies I discover many suggestions how to as He to made you my own reference governmental to lending the part of commercial banks, but on an than more schools two apparently situation that has existed in the rate structure should want report. unknown an Netherlands talk [given in this issue among the State thought. thought, with appointed, was on change of forms and policies, and the companies So agencies and competitive interference in written no do. to Interested in Mr. schools a rates. Committee addresses has selected by the President, certain re¬ was delegated to the Committee predicated were Committee has formulated two Insurance and Protection, by Jr., Secretary Minne¬ on William Bankers sota Mr. be adjusted. personal opinion, and in of unsatisfactory I just suggestions anv that I may make I am not speaking in behalf of the entire Committee. I think that in settling upon any definite program, affecting a readjust¬ ment of rates, on in an attempt to create or bring about a cooperative action the part of the various States, we have to take into consideration exist¬ ing conditions in those respective States, as to whether not or not facts have an influence on the attitude of secretaries in the States secretaries agents for companies writing that sort of coverage, and whether or not are those becoming more enthusiastic in criticizing interference on the part of certain companies. I think that there can still be an adjustment of rates found in many and I appreciate that in many States the rates very satisfactory. I have my about this great reduction. the existed has may should the full However, least, still at us, of report forthcoming, themselves operate insurance departments, whether or developed between major at part of both Bankers Association when the a sections not active your Midwest regional Report of Committee sur¬ committees by advanced banking statutes, materially to its effectiveness. public the on success, that the Federal understanding which uniformity education has lent may of consideration had this Bankers over types the program essential to are the American under form Banking results of the activities of part coordinated It revision tions and the on agencies regional conferences on banking at which State association cooperation was made entirely clear. fields in American the field. lies during the session and I should like to urge to the merits of the suggestions a as the started. was the offer of aid in the development of such conferences. an closing, permit officers many consideration project in was of these officially such sponsor which tion be and in through adoption or of correspondence not valuable so In > Fleming's Other the is of the belief that competition its survey can only be eliminated when explanation full give everyone of effective joining of forces an associations requested action of complete will be made later committee that A solution a respect, have been placed in the hands of State of the government agencies listed in or in years and may Two that associations. revealed committee the this to organization officers. repeated with and year, Banking Studies on is believe to the requested to appoint. Committee The of of Bankers the witnessed reason future. committee of have ample the the the lending every officers Secretaries, this survey which is complete in vey, in in met is developments sponsored of reasonable requires months 12 There American program which operate Government past cooperation subcommittee A The significant must be and associations State organizations of the best opportunities for one selves the to many it organize ground and The value of of program Some At produce valuable data State display of the spirit of give-and-take a direction. most increased banking problems which Probably possible. as that complete. I commend given conversation ments between of part growing sufficiently or common doubted. Cooperation the either identical are obligation to seek this adaptation of projects and Ideas and on be for While be State Secretaries of not the will previous report to this section it a tion geo¬ The writer holds the opinion forces. definite all that is another agency. tion graphical location of membership and regional or local conditions. Opiniona on many issues are widely divergent. But there does exist a zone in which the data As Legislation, tliis work the part on State association these desirable. nor State various project should through continuance of its efforts all of efforts organizations operating in the banking field. the of undertaken. be on the opinion performed standing should it result methods and present agreed that the Committee duplication of work done by other agencies, and attention has been turned more activities lative time all Bankers same as any ment, we was were such that a It is other business, have been striving for many personal own now States, applying should be as to what brought quite human for insurance companies, watch competition, and although we to years to get consideration always combated with readjustment not was as opinion the suggestion on rate readjust¬ that the loss ratio justified. This may be of some interest to you: that State Secretaries had consid¬ erable to do with placing National banks, when the law under the protection of the G-Men, and Including FDIC banks when that law known. But I know who the individual lation and exactly how it was accepted ington. All of those things have made point of companies, and have had a was first they had considerable was amended. was passed, to do with That is not generally who proposed the first legis¬ by the Attorney General in Wash¬ a better situation from the stand¬ great tendency from a physological point of view, at least, to reduce daylight holdups. , BANKERS' CONVENTION. 82 We have had a good experience in loss ratio, and although we are very experiencing low rates, show we want to justification of that situation by a Agencies Studies cooperation in keeping our counter cash down, in inaugurating protective devices, approved protective devices, and then following the instruction of the manufacturer who puts in those devices and showing in every possible that the banking fraternity will do its part in eliminating this hazard. way The filing of rates by certain companies in this country in certain States had influence an and there this reduction, whether the companies did or on three are States today enjoying a lower rate or four did not, than the con¬ ference company rates under certain forms of policy, to the extent my own State in 20 months and in two other that in have saved the banks $90,000 in premiums, we States they have saved in like proportion, according to the number of banks. Bates filed in other States by the companies that are offering these were rates, and undoubtedly it had said be influence on the rate readjustment. an , As I before, I feel that there still should be further reduction, and it should brought about by intelligent action and cooperation on the part of the not convinced in my own am had mind—basing that on number of years ago—that the way to do that a business and one that I think It is specialized a keep out of. bankers should we as experience we some trick is the organiza¬ tion of mutual companies by the bankers themselves. We had program of consumers' If you are fully convinced that the entire be established as competitors cooperators should with private business in your own communities, then from the standpoint of the banking fraternity that would be your first contribution to a con¬ cooperative. I want to pay tribute to the work that the committee of the I want to make A. I. B. has suggestion, however, that I think would be very one much appreciated: that the various forms or information as to changes of the policies should be sent to the Secretaries so that they could post their member banks. and If it has been done, I have never received any information, number of Secretaries a have talked to I believe that there is about it. me That is just a Frank, if you think it is the thing to do. suggestion for your committee. possibility of further reduction in rates by handling a this program intelligently, and I think as time goes on, if you are insisting banks cooperating with the companies in exercising the caution upon your subcommittee of a Bankers are Committee the on Banking Association. reported as follows: Arkansas has appointed a Committee on Bank Budgeting. California has added a Committee on Mortgage loans, "due to the obvious desitabillty of standard practices in this field, one of the largest loaning outlets in California. The oommittee is studying the standardization of fees and routine operations, standardization of legal instruments, appraisal practices, real estate and improvement valuations, their stabilization within reasonable bounds, the study of existing mortgage loan situations, the maximum and minimum rates per square foot on and dissemination of soil buildings and per acre on and farm lands loaned thereunder, the accumulation water-table information, the education of bankers along the proper use-value of lands and buildings, in connection with the amount which may be loaned thereon, and last but not least, studies looking toward the de¬ vising of new methods of loaning which will enable chartered banks to compete to better advantage with government mortgage loan enterprises." "-4 California has also added a State Bar Committee to deal with a question raised by attorneys as to whether banks are practicing law in the usual conduct of their busi¬ ness; also an Insurance Committee to study various types of insurance carried by banks, such as fidelity bonds, public liability and fire Insurance; also a Committee Bank Credits, appointed to develop uniform credit information and to unify bank requirements of borrowing customers respecting oredit Information; also a State Income Tax Committee to work with the State authorities respecting State income tax. Georgia has appointed a Committee Idaho has appointed a Committee on A. the new I. B. Extension Work. Old Age Pensions, and a Committee on on Illinois has appointed a Committee on Trust Functions. Mr. Graettinger re¬ ports that "This committee has charge of ail matters pertaining to fiduciary rela¬ tions and activities of the trust departments of banks. It was thought advisable to add this committee because of the development of this specialized business, and Its Importance in the field of bank activities. This will probably develop into a trust division of the Association fashioned somewhat along the lines of the similar division of the A. B. A." Indiana reports that it has added a Committee on some done. with American committees Public Relations. experience in our State with a mutual a number of years ago an that cost us plenty of money. sumers' the new on secretaries. I cooperate to of Other years Agriculture, which was dropped ago. Iowa has appointed Postal Savings Committee to Investigate Postal Savings competition and work with similar committees of other State Associations and the A. B. A., looking toward getting remedial amendments to the Postal Savings Law. Massachusetts reports that an Insurance Committee has been appointed to study matters of insurance and endeavor to obtain better coverage at lower rates; a Social Security Act Committee to study all matters pertaining to both Federal and State Security Acts and pass along information to members, and a Personal Loan Commis¬ sion, which is a separate organization sponsored by the Bankers Association to point out pitfalls and undesriable and dangerous practices in connection with the making a of small loans. Missouri has appointed a Committee on the Sutdy of Adequacy of Banking Serv¬ that they should, that you will have ample ground, based upon loss experi¬ ice, the object ence, to ask for that reduction. facilities in Missouri concerned, that the last are I think, as far as protective departments in the States one year—the State of Wisconsin. been the salme as dispensed with this last was I think that their experience possibly has that of the other States: that they are an antiquated part of the banking association, that the work that should be delegated to the associations can done be just intelligently as and economically more through the Secretary's office. eration. ml New York reports a New York also created 1936. competitive agencies, My President, who operates country bank in Minnesota—a bank of $500,000 successfully, and I But he to came made the suggestion was in a very successful deposits;—has set up a that has worked hopes that he would enter into the discus¬ after that part of me that he would be very the program was closed and glad if of you men are in¬ any terested in his scheme to go into the matter in detail after this meeting. He will be in the back of the on v - Pensions which has filed its report, as a result proceed with the development of a a new Committee on Activities at the Convention in'June. The committee consists of six members with staggered terms of office.*The of this committee is to initiate research projects in the interests of members, to coordinate the work of other committees of the Association interested primarily in new studies of developments in banking and to keep abreast of^other research projects in the field of banking. Ohio has added a Committee on Cooperation with the A. I. B. The work of this committee consists of interesting the senior officials in member banks in the organ¬ ization of new A. I. B. Chapters and study groups. Mi I Oregon appointed a Pension Committee resulting in the installation of a pension purpose sion. Committee of which a Board of Trustees has been created to I want to make that is not in piece of machinery to compete with governmental agencies very Montana has appointed a Committee on Public Relations. New Jersey since our last report has added a Pension Committee which recently completed the organization of a Pension Fund now before its members for consid¬ pension plan. There is just one other suggestion that connection with this insurance talk: During the discussion of these govern¬ mental of which is to study the question of whether the existing banking are adequate and if found inadequate, to recommend the way in which additional facilities should be provided. new and retirement plan for officers and employees of member banks. The plan went into effect Jan. 1, 1936 and is working out staisfactorily. South Carolina reports that the duties of the Bank Management Committee have been enlarged to include work on public relations. room. Vermont added a committee to consider the list of bonds now legal investments for Report of Committee on State Bankers Association Management, by W. Gordojti Brown, Executive Manager, New York State Bankers Association, New York, N. Y. On Aug. ment sent what new since the the fall 1936, the Committee 19, letter to a all activities have 1934. of summarize the asking them to advise the committee been undertaken by the various State last committee State Bankers Association Manage¬ on Secretaries reported the at convention Replies have been received information they sent to associations Washington in first and the asked in State one is groups and assist bankers of interest to the public. The take of Aug. Five States have 19 was in.the preparation of timely articles and talks in increased! their studying the matter. answers States of the work, have some to your of six States taken the comments no States are now 1935, The increase was accepted with Their rates, however, are still lower than practically no unfavorable comment. many other State associations. for which have which one 1935, due to a decline in number of members and need for larger income to take care of increasing.activity. The Increases were only nominal for the smaller banks but the percentage of Increase for the larger banks was considerable; the net result being the revenue from membership dues now $45,000 per year, as against $34,000, or increase of about 30%. an No serious objection was raised by members and the loss of members amounted to less than 1%. Michigan has a special committee working on a revision of their schedule which, in the opinion of some members, requires further breakdown into a a larger number of classes. Mississippi raised dues in 1935. With a few exceptions members understood the ecesslty for higher dues per bank because of the/reduction in number of banks. Oklahoma raised dues In 1935, shifting from total resources to capital funds as a base. Let me read Mr. Gum's comment: Bankers Association last "We raised dues in the Oklahoma year pretty sharply. One hundred and twenty-one of our banks decided it was too much and didn't pay. That represented a little more than one-fourth of our banks. I called on those banks and told them why they should pay it, and practically all gave me a draft. This year we did not have much trouble when we made our drafts. Such radical changes always need a little explanation. "Under the old plan, we raised about $6,000. Under the new plan we raised . . . about $20,000, which you will see is some raise." Tennessee raised dues at their convention in May, 1936. The increase was neces¬ sitated by the decline In income over a period of years, due to the reduction in num¬ ber of members. The new schedule was accepted without any serious question, only about six banks falling to pay their dues. Prior to the increase dues of this association were extremely low, and after the increase the average is about $20 per bank as The are compared with nation wide average of $30 per bank. experience of the above five associations indicates that where dues low and income a have not been raised where explained and) the need sold to members. can be mittees replied second had that question been your added and, they had for some shown it is possible to increase years, and the new schedule a survey have regard to or reason are or undertaken considering it, another. surveys not, are more are research The and 13 comments interesting, and so. Conditions and Trends has under¬ This survey is being conducted of banking in the State of Arkansas. by Dr. Kenneth H. Hunter of the State College of Agriculture, assisted by members Department, Federal Reserve System and Comptroller of the Currency." Georgia's program includes (1) tabulation of rates of Interest paid on time deposits, seeking to prove the advantage of a minimum lower than specified in regulations of the Federal Reserve Board and the Federal Deposit Insurance Corporation; (2) a study of bank portfolios with a breakdown of earning assets as complete as the source records make possible; (3) a study of the rates, recoveries and net Incomes from each class of earning assets embraced in the above, and (4) an analysis of profits, dividends and service charges over a 12-year period. Kansas says: "We are continuing our usual annual research survey in regard to bank earnings and operating costs conducted In connection with the facilities of the Federal Reserve Bank of Kansas City and the State Banking Department of Kansas; some additional researoh work may be entered Into, Including causes for bank fail¬ ures in Kansas and limited banking facilities for non-banking points." This would seem to Indicate that in Kansas this work has been carried on for some so, appointed for what purpose. committees years past. Minnesota reports: "We have appointed a Reserach Committee and will have the cooperation of the School of Business of the University of Minnesota in making the survey." Missouri reports that a Committee on the Study of Banking Developments was appointed "to make a thorough Investigation of the banking structure of the State with a view to being in a position to recommend intelligent action as to Improvements in banking methods. The committee will cooperate with the Association of Reserve City. Bankers In its similar work of national scope." New York at its convention In June, 1934 adopted a resolution calling for the crea¬ tion of a Commission for Study of the Banking Structure to undertake a continuing research Into the banking needs of the people of the State. Shortly thereafter, a statistician was added to the staff and he began the assembling of the balance sheet figures and earnings of New York State banks for the years 1923 to 1935. The re¬ port of the commission was published In December, 1935. North Carolina reports that: "We have added a Bank Research Committee In order to be in line with the other associations throughout the country and at the request of the Association of Reserve City Bankers. "The Bank Research Committee consisting of a Chairman and three members has begun making plans for their work after conference in Professor F. Cyril James was the speaker. They have secured Comlmittees committee asked was whether if properly ' New The taken in of the committee and officials of the State Banking New York increased dues in January, amounts to about subjects have committees organized to under¬ planning to, action of several third question committee's indicate that 24 States this Arkansas says: "The Committee on Banking New Jersey raised their dues in August, on Research Programs programs committee's letter changes in schedules of dues. regard to dues question schedulelof intensive training classes for bank officers, directors and employees, will cultivate better relations with the press, promote a program of talks before schools and adult 43 States, and I shall from us. a West Virginia is endeavoring to develop more A. I. B. Chapters and promote group activities. Wisconsin has added a Director of Public Relations to Its staff. He will organize in Dues The State banks and a committee to study service sharges and submit charges applicable to Vermont banks. Virginia has added a Pension Plan Committee. on To any new com¬ this, 29 States Government Lending a meeting at which the cooperation of the Department of Economics and Finance at the University of North Carolina and the State Banking Department has agreed to furnish a man for research work for as long as penses six months without cost to the Association, since the of the Banking Department are paid by the banks." entire operating ex¬ . STATE SECRETARIES SECTION What is being done In Arkansas and North Carolina may suggest a solution of the problem of several associations which have Indicated a desire to undertake this work but have been unable to do of Tennessee has appointed a Bank Research Committee. work will be The first phase of their study of bank Income and expenses and most of the work Is now being a done by the Secretary who is gathering statistics. outside assistance will be engaged for statistical After addition the to plan to make a made York in The New of survey comments research above all New banks England in those several are the of States States working are similar which States to on the have study to the bottom, It is readily discovered that the maximum permissible contract rate has or nothing to do with the actual current discount or Interest rates which are always prevailingly below the lawful maximum, and which for obvious reasons are regulated by local conditions and customs and not by statute. Were there no statu¬ little undertaken not tory limitations at all, current contract rates would regulate themselves or be con¬ trolled by the natural laws which govern the prices of all commodities. The pre¬ vailing contract rate on the entire volume of loans and discounts in Kansas banks Is thing. I listened to Professor James's plea for a research department for Oklahoma and I thought I could see branch banking in the wood pile. I am often wrong. I hope when the chip Is lifted they will find an independent bug under it." Pennsylvania—Mr. Zimmerman reports: "No 'research' in Pennsylvania. Our Council of Administration threw this New York City banker's (note singular, mean¬ known to be well below 10% or 9% or 8%, and It Is believed would not exceed and possibly not equal even 7%. The cases where 10% or a higher rate per cent has been applied represents for the most part small advances for short time when the Interest yield at less than 10% would show a loss or at best a mere stand-off to the bank. It has not been difficult to convince the committees of the two legislative bodies that the actual prevailing rate is a most acceptable rate both to the borrower ing Guy Emerson) Idea out of the window at the July meeting. Other States will follow suit as soon as they get the low-down. It's a branch banking move and will die The to answers departments, and only ytars, In be and lender. "(2) Protective as conclusion, expanding, such, the fields in 1. 3. Public have States to have reduced the contract rate from 10% to 8% at this time would have Inter¬ fered with the operations of the Federal Housing Administration in making amortized in recent which State activities association relative loans, the rate usurious. to seem These the are: "(3) Furthermore, other Commonwealths, many of them much older than Kan¬ sas, seem not to have been over-much excited in this matter. In six States, viz., value of from Maine, Massachusetts, New Hampshire, Rhode Island, Colorado and California, In five States, viz., Connecticut, Nevada, New Mexico, Utah and Washington, 12% Is the lawful contract rate. Thirteen States, Including Kansas, have a 10% maximum; one State, North Dakota, 9%; 10 States* 8%; two States, Illinois and Michigan, 7%; seven States 6%, and four States 6%, plans. any rate contracted for is lawful. relations. increasing activities varied services to They activities indicative are rendered membership. social member mark toward the growing importance of banks the trend activities of and of the hence State associations serious more of increasing and with certain modifications. away "It Is Interesting to note the status In the various States with respect to the legal rate distinguished from the maximum contract rate. Four States, Alabama, Colorado, Florida and Montana, stipulate a legal rate of 8%. Nine States stipu¬ late 9%, including California, Idaho, Georgia, Nebraska, Nevada, South Carolina, South Dakota, Wyoming and Utah. Thirty-two States, including Kansas, stipu¬ late 6%, and three States, Illinois, Louisiana and Michigan, 5%." practical value. Respectfully W. submitted, GORDON BROWN, Chairman. . as Obviously Committee Wattam, ciation, Fargo, In Chairman, Ladies who do report covers not Dakota by C. Bankers tion, and tary, Mr. Wattam said: in benefit perhaps understand this report, which sent was out those of I might say all to of the people that the Since the the last meeting spring legislative State every of some arisen of the States To the and instead of which date matters arguments replies there seemed to be and Secretaries Section at the only 38 forth set either the to Secretaries in way out the were Secretaries have replied. questionnaire available. not In arguments pro and only con, were shown. For the purpose reference you to form marizing value to to quote tion to the warrant you as indicating what opinion some information a asked as to these on continuance your for in our for the elimination of had in mind is of gathering and worthwhile efforts double andi of along this line, on the does liability the be we on replies of the necessary legislative resolution was accomplished through the cooperation of this office, the State Banking Department and State bankers through¬ out Ohio, who acquainted their legislators with the facts. use on Deposit insurance protects fully 99% of all bank accounts In Ohio. "2. The Ohio Bankers Aasociatlon has agreed to enactment oi a law putting 10% capital, betore paying dividends (identical with Fed¬ This would actually be more valuable to depositors than double liability. more or less a snare and a delusion. While its col¬ Double liability has been hardship on numerous people, actual figures show that than 5% In increased dividends from closed State banks In Ohio. are relieved of double liability same by Federal law, as of treatment. "5. Increased capital works for the protection of depositors. With double lia¬ bility existing, It Is impossible f6r State banks in Ohio to sell stock and Increase their capital. "6. With largely increased deposits In prospect, It would be necessary for many State banks to obtain additional capital, If they want to continue in business. If so as State banks, they doubtless will seek national charters and the State banking system eventually would be destroyed. they cannot do "7. An additional reason tion of demand for loans. capital, and If State banks for Increase in capital The amount are not be restricted besides. "8. Twenty-two other States shares of State banks. "9. a bank (now impossible) Is the satisfac¬ csn loan no of course is based upon Its requirement lor double liability on the Our campaign for favorable votes on the constitutional amendment will be a Our plan Is to work through officers, directors, employees and stock¬ holders of State banks, with some cooperation from national banks. We plan through a series of local meetings, to acquaint officers of State banks with what must quiet one. be done and place on them the responsibility of saying that all connected with their Institutions work In this campaign. Every person connected with the banks Is to be given printed matter listing the arguments for elimination of double liability and he will be expected to work. "Periodical reports from various banks are expected to reveal the amount of the I might that contemplates no publicity until a late date. no good and tend to stir up opposition. do at once or it act the that the such as distribution and by on where is possible to this of approval be carried Association induced summarizing it is the desire yet relied to as all to a the of of the committee and such association offices such associa¬ at once, so as information that so the questionnaire do is available prior to the time when the that can various convene. conclusion C. WATTAM, S. P. Chairman, CRAMER JR., GWINN, GRADY HUDDLESTON, B. that POWER. as The campaign Opinion Is that such publicity would (More details on this If desired.)' soon State President could, this the as I which through were the arguments which compile State various and It and with State bank useful for other of they agency—that to the would States, methods used legislation know to me by all of deficiency on imminent were actual or what had you been done handling these, and in so on, and aid to the in combating summary of the instance, in con¬ if or glad to have very a for men, State, my we legislation. judgments, in if being Committees unfavorable was banking that valuable a this It agency forth so offer and of manner and Legislative this see about adverse central as and the certainly the issue it of a would be efforts successful of States. But perhaps the our think answer is—or at least it might seem so on the basis having received only 18 replies—that it is not of interest to you. that lies with while opinion In as other to succeed and words, if Committees which have been taking us this we is can the in time to of the work which think it? it, that Shall is the we hand in have it procedure here, in it would sort some of an this be direction interesting expression of continuing. the send of office have States, you further to you of continue answer, in worth other summary of to summaries used of now desirable whether lative your determination those who instructive want types many to me from my own standpoint I would be hands, for the suggestive value they might offer, nection of further of or this Committee. seemed arguments and word a number a their summarize Legislative used against them, and to say this to in it. were forestalling the enactment of in my I by information properly, Secretaries all of might we there office were them is copy common central a a that idea committee—obtain then information believe undertaken was the on Wattam of about 10 questions—including moratorium legis¬ interest, personal instalment loans, and matters of a reply frocn each of the Secretaries, and it is our Secretary has Auch: which conceived Mr. list a kind—asking for program his for the benefit of the people present other than Secretaries, say, contract rate of each of prepared report, following extemporaneous remarks: sent out we lation, work done and to give opportunity for stimulation of those who may lag. and be H. put Into position to Increase capital, loans will have either work, GEORGE of now Secre¬ the THEODORE legislation lection has worked untold banks might C. Adoption Since national gathering, the Bankers JOHN intention "1. State the Respectfully submitted, made the continue to be legisla¬ of Stock "The following arguments were used on legislators and will the public in an effort to obtain votes for the amendment. list of a antagonistic any with to yer, year be summarized may Legislatures will that July 1, 1937, State banks must be accorded the from Association desire double liability on State banks and building and loan associations. (Building and receive deposits in Ohio.) This question will be on the November ballot. "4. the the American legisla¬ capital fetock and in Secretaries, meet facilitate to the change of in meantime, forwarded loans It has meant less of sum¬ "Double liability in Ohio is constitutional. Therefore, It requires a vote of the people to produce a change. Constitutional amendments may be submitted to vote either by resolution of the Legislature or by a petition filed by sufficient votersThe Ohio Legislature last spring voted to submit the question of elimination of "3. not have not as At "Double Liability on Bank eral law). section work sufficient question of adverse proposed State this should, in order house the tions follows: to surplus until surplus equals various of with idea is questionnaire, and to enable the whether subjects of committee the the reply of the Ohio Association providing banks of information In not other the results provoke information. In have it department clearing of misunderstanding of the information required a giving the sent was legal to the to continuance permanent personnel Executive the activities of this committee have been confined association. the State relayed the organization some questionnaire, recently be Should The report follows: central clearing house with some such legislation request. upon Secretaries 'subsequent to the spring meeting, covering State legislative matters. Council favor could that when Legislative Committee handling the matter of presenting the side, might forward to such central clearing house the arguments of and against such measures, and this information, in turn, or bankers' For the and Secretary might be furnished by the various subjects which may C. Asso¬ D. and Gentlemen:- questionnaire a Legislation, North N. presenting his report, Mr. present State on Secretary worthwhile information along this line is available from it occurs to the members of this committee that each some States, many Report of which to the borrower would in the end exceed 8% and thus become reasons may also have entered In to govern the committee's con¬ on Other clusions. importance, Research. Pension regard to Protective discontinued them Bill was before the Kansas Legislature of 1935 to reduce the contract rate The K. B. A. Legislative Committee, this time, deemed it advisa¬ 10% to 8%. ble not to oppose the bill. The House Committee on State Afiairs, to which the bill had been referred, originally recommended Its passage, but later in same session reversed theii recommendation and reported adversely, when It was discovered that to be in favor of them. seetn their in value show that 35 three States having in the order of 2. their to as few Secretaries a from Departments committee's final question your Departments and your opinion no . aborning." * It Is significant that the Legislature In Its biennial sessions in good times and bad times and all kinds of times has never seemed to regard the mere reduction of the maximum contract rate as a matter of very great public concern. When the thing Is thought all through and sifted Oklahoma—Mr. Gum reports: "We have not organized a research department and we will. The proper kind properly operated would be a grand . of Interest session of the Legislature, but has not prevailed. every a do not know that . Rate "(1) The legal rate of Interest in Kansas is 6%. The maximum contract rate Is 10%. The proposal to reduce the rate on one or both has been advanced at almost follows: as interest. Contract compilation Is completed, work and analysis. State. of activities the herewith the reply of the Kansas Association on the legislation looking to the reduction of contract rate give you of proposed a Wisconsin has added a Committee on Bank Management which will make a study of Service Charges, Investments and Present Loaning Policies and Rates. In also We question because of the cost. so 83 or course. State Secretaries and successful would a rather done shall arguments it be of on value to complete this we it? Legis¬ methods the extent explanation thing? drop your and What If you do and you do not T. P. Cramer Jr. Paul P. Robert of CONVENTION. BANKERS' 84 Brown E. (Oregon): I, for (Noith Carolina); Wait (Arkansas): If would like to see it continued. one, could we get the results by the first Auch: are first not have going to the I speaking collectively, am not individually. If you thing by the first of January, the questionnaires, and they are results from this in. W. thing President has Brown is to answers Mr. (New York): matters Auch: Wattam: Yes; not had not Why didn't the 30 States reply? Is Have any a you talked to anyone who the of in States President shortly. if it is Auch: I number of apologies here from sev¬ and they promised to get the answered, might say that so far as possible to get them in. wish that someone here—if I be there contrary a How many, proper have considerable section this are believes this in show of hands-* interested enough to see that proper information from t.heir State comes in ? Can majority raised their hands.] Auch: I imagine that a good we have a great President sented then, form [The who opinion, were stated; were stated in that report and the anticipated changes member of the American of those here repre¬ already sent in their information. There seems to be very interest, and I imagine that those who are in charge of as officers next year will welcome that. Bankers Association was supplied many Fidelity" Bond and 'Blanket Bond W. P. all that Keyser (Missouri): of Association to the as the Secretaries have changes been July issue "Banking," of the Journal of the American Bankers Association, contained an article written by Jim Baum, as Secretary the secretaries and information that is quite complete that'have been made in the American Bankers Associa¬ Bond and in the Number 8 Blanket Bond. tion copyrighted Fidelity f At the time of the spring can an was meeting of the Executive Council of the Ameri¬ Bankers Association last April the new accomplished fact practically upon an copyrighted Fidelity Bond was At that time the Number 8 Revised Blanket Bond accomplished fact. All of the changes had been agreed and it was simply a matter of adopting the new form of surety companies. I I of the So all of ^11 of the members of the American Bankers Association that information very specifically and very fully. The report of the committee to refer to this report as containing ence the Executive Council this evening will There is no material differ¬ k contained in the changes. in the final drafts of those two instruments from what Those anticipated changes in the copyrighted burglary this report. have not become^effective yet* policy l... ReportJof|Committee7on Nominations- -Newly Elected Officers Now for the report McFadden: Mr. As to the President and the elected before I was ever of the Nominating Committee: First Vice-President, they were as good as appointed to the Nominating Committee so. incoming President, Theodore "incoming First Vice-President, Gordon instead of nominating them, I present your P. Cramer Jr. of Oregon, and your Brown, Executive Manager of the New York I had to put one so Association. of my own Southern buddies on as Second bond by the And. of course, Vice-President, of C. W. Beerbower, of Virginia, for Second ViceOn the Board of Control: The officers already named, plus the I present the pame The nominations were presented as For I believe I should call attention to the fact and all members of the American Bankers supplied with with a copy of that report in this form. President. in Association's 8 Revised in the burglary Every Secretary and every retiring President, Mr. Auch, and also William Duncan, Changes the the anticipated such—who would not be worth anything substantial, would express it, because if it is not, it is certainly useless to impose a considerable burden of work such as this on Charlie Wattam and his committee. Does anyone feel that this would not be of substantial value to him ? I would like to have you express yourself if you do. has Bond have been supplied with indication as to why? this questionnaire is concerned, we intend to send out a summary to the Secretaries prior to the first of January, whether we get replies from all the Secretaries or not, but we would appreciate having a full set of replies in from all information Fidelity committee, which contained all the changes in those contracts. interest to them? know. have have I have of not Have you who Secretaries are do I answered? not eral need copyrighted and robbery policy were stated in that report. The Gordon because these it any we the in changes, which proved to be the actual changes, in the Number Bond January— President committee which was delivered at that time, In the report of the changes So would I. President: Theodore P. of Minnesota. follows: Cramer Jr., Secretary, Oregon Bankers Association. For First Vice-President: W. Gordon Brown, Executive Manager, New York State Bankers Association. For Second Vice-President: O. W. Beerbower, Secretary, Virginia Bankers Association. David M. Auch, Secretary, Ohio Bankers Board of Control: Theodore P. Cramer Jr., Secretary, Oregon Brown, Executive Manager, William Duncan Jr., Association; Bankers Association; W. Gordon Association, and Association. New York State Bankers Secretary, Minnesota Bankers [The report was duly adopted and the officers installed.]