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COMMUNITIES

SUMMER 2005

P U B L I S H E D Q UA RT E R LY
BY T H E C O M MU N I T Y
A F FA I RS D E PA RTM E N T OF
T H E F E D E R A L R E S E RV E
B A N K O F S T. L O U I S

INDEX

2

Af ter Memphis :
An Ongoing
Dialogue

BRIDGES
4

Resource Guides for Small Businesses

Arka n sa s Citie s M er ge a n d M ove O n

2

w w w. s t l o u i s f e d . or g

Re a c h i n g
O u t to
Hispanics

8

The Power of Entrepreneurship

Country Needs Policies that Promote Homegrown Businesses
By Andrea Levere
President, CFED

E

nterprise development
and entrepreneurship have
been at the core of CFED’s
mission and operating strategy
since it was founded in 1979.
The organization believed from
the start that self-employment
could be a route out of poverty
for many Americans. CFED’s
work in this area helped to create
the domestic field of microenterprise development and launched
most of the national and regional
intermediaries that serve the field.
CFED’s Development Report
Card for the States has promoted
entrepreneurship as a primary
strategy for improving economic
development at the state level for
the past 18 years. In addition,
CFED has focused on product
development activities to expand
access to capital for businesses,

ranging from initiatives that integrate savings and credit to one
that seeks to lower the risk and
operating costs of offering working capital lines of credit.
During the past two years,
CFED’s work in entrepreneurship has undergone a renaissance of sorts, with new
program, product and policy
ideas bubbling up through our
research, consulting and technical assistance activities. We
have identified many promising
innovations in the field that offer
new ways to deliver services to
entrepreneurs. We understand
the challenges of promoting
affirmative policies to support
entrepreneurship in a climate
that favors expedient solutions, such as business incentives. We recognize the urgent
need for more transparent data
that measure the economic and
financial impact of entrepreneur-

ial activity. Organizationally, we
have recommitted ourselves to
strengthening our position as
a leader in this field through a
range of activities that link community practice, private markets
and public policy in new and
effective ways.
Fundamentally, opening doors
to entrepreneurship will result in
greater opportunities for Americans to pursue their dreams of
self-employment. According to
a 2003 survey commissioned by
FedEx, 67 percent of Americans
would like to own their own
business and 56 percent would
leave their jobs to pursue it if
the opportunity existed. Personal passion for an industry
ranked as the No. 1 motivation,
followed by the opportunity to
be one’s own boss and then the
flexibility that comes from being
self-employed. CFED believes
that it is time to harness this

entrepreneurial spirit to expand
economic opportunity for all.
Building an Environment
for Entrepreneurship
There is growing understanding that economic development
strategies founded primarily on
business recruitment are not
in America’s best interests and
that there needs to be a renewed
emphasis on homegrown development, especially in rural and
inner-city communities. Many
observers see entrepreneurship
as being a critical, if not major,
piece of economic development,
although not all are convinced
that entrepreneurship is likely to
be an engine of economic growth
in rural and low-income areas.
However, there is a compelling
argument that creating an entrepreneurial climate where all kinds
of entrepreneurs can succeed
continued on Page 2

An Ongoing
Dialogue
The Community Affairs staff
of the Federal Reserve Bank
of St. Louis spent the last year
studying, writing about and
sponsoring events related to
small business and entrepreneurship. A highlight of this
initiative was a conference in
April in Memphis, Tenn., titled
Striking the Right Notes on
Entrepreneurship. The conference brought together many
experts in the field who clearly
have a passion for promoting
entrepreneurship as a way for
America to maintain its stature
as an economic power.

Going forward, the Community Affairs Office will continue
its efforts to keep a discussion going among the players
on the importance of entrepreneurship in the United States.
Two articles in this issue
of Bridges present the views
of two speakers at the April
conference: Andrea Levere,
president of CFED, and Richard
Florida, an economics professor and author. Levere’s paper
on the topic of entrepreneurship starts on Page 1. Florida’s speech at the conference
is summarized on Page 3.

Mario Alvarado owns “La Perlita,” a jewelry repair business that
also sells handcrafted gold jewelry. He learned this trade from
his father and grandfather in Mexico. He practiced the profession there for 15 years before coming to the United States in
1998 seeking a better life for himself and his family. Alvarado
participated in the first Spanish-language REAL Entrepreneurship
training at Randolph Community College in Asheboro, N.C. After
his training, Alvarado received a loan that allowed him to open a
jewelry sales and restoration kiosk at the local mall, where he is
the first Latino tenant. He has hit all his benchmarks for projected sales and is repaying the $10,000 loan punctually.

continued from Page 1

lays the groundwork for the five
out of 100 small businesses that
evolve into the fast-growing drivers of the national economy.
Entrepreneurship will only
take hold and succeed as an
effective economic development strategy if the right type
of enabling environment is
created. CFED envisions this
environment as built on two core
elements: a pipeline of entrepreneurs and access to high-quality
and comprehensive business
development services. The core
components that contribute
to creating a pipeline of entrepreneurs include exposure to
entrepreneurship education
from kindergarten through
post-secondary levels and the
development of entrepreneurial
networks. Enhanced business
services include entrepreneurfocused training and technical
assistance and access to capital.
The pipeline notion is based
on the assessment of former
CFED President Brian Dabson that “there should be an
infrastructure of lifelong learning from elementary school to
the golden age, based on the
simple principle that it is never
too early or too late to be an
entrepreneur…The aim is to
create a large and diverse pool
of people, across a spectrum of
entrepreneurial motivations, out
of which there will flow a steady
stream of high achievers with
an interest in creating jobs and
wealth in their communities.” 1
What distinguishes current
thinking about entrepreneurial
policy and practice from more

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traditional strategies is the
nature of the delivery system
and the principles on which it is
grounded. Leading practitioners
are delivering services through a
coherent and integrated system
(known as an entrepreneurial
development system) rather than
as disconnected, bureaucratic
programs.
The design of an entrepreneurial development system is
formed by five principles:
1. Community-driven: Local
communities have the tools and
resources to identify and build
on their assets; to make choices
that appropriately balance economic, social and environmental
imperatives; to learn from the
experiences of others; and to be
open to experimentation and
innovation.
2. Regionally oriented: Only
through regional cooperation
across multiple jurisdictions
and through regional institutions can there be sufficient
scale, resources and expertise to
enable individual communities
to play their full role. There are
issues and concerns common to
both urban and rural areas that
can best be addressed through
regional solutions; regions represent the economic engines and

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markets that enterprises have
to serve.
3. Entrepreneur-focused:
Systems thinking is required to
align the plethora of training,
technical assistance and financing programs to meet the variety
of needs of entrepreneurs and
their different levels of education, skills and maturity.
4. Continuous learning:
Networks for peer support and
learning are essential for entrepreneurs and for practitioners,
community leaders and policymakers. Learning about entrepreneurship should be part of
the K-12 school curriculum. The
need for rigorous evaluation of
the effectiveness of entrepreneurship strategies and returns on
investment is pressing.
5. Inclusive: All entrepreneurs
are welcome, which fosters a
diverse pool of entrepreneurs
with different motivations,
whether for survival, lifestyle or
wealth and increases the odds
there will be some that become
the fast-growth enterprises that
bring improvement to economic
conditions in rural and lowincome communities and regions.
The success of entrepreneurial development systems also
continued on Page 5

Harnessing Creativity

Profound Changes in Commerce Require a New Way of Thinking, Economist Says
some of the basic precepts of his
profession. He started thinking
in a new way.

By Matthew Ashby
Community Development Specialist
Yes, it’s true. Entrepreneurship is ultimately about business
development and growth. But
the Fed’s Striking the Right Notes
on Entrepreneurship conference in
Memphis this past April tried to
mine thinking on the topic more
deeply. If entrepreneurs are not
born, but made, then it might
follow that entrepreneurial communities can be created.
Could entrepreneurship also
be about culture and creativity?
It might be that culture plays
an important role in the level of
entrepreneurial activity across
communities, states and nations.
The conference planning team
thought that economist and
author Richard Florida could
help advance thinking in this
vein by presenting his theories
on economic development and
entrepreneurship.
While working as a professor of economic development
at Harvard in the late 1990s,
Florida was shaken by a situation in Pittsburgh that prompted
him to start rethinking a field
he had worked in for almost 20
years. Like many, he believed
that if communities built hightech industries, they could
attract people. Good, high-paying jobs would be created and,
as the theory goes, if you create
good jobs, the people will come.
Pittsburgh had been working

Economist Richard Florida signs copies of his
new book, The Flight of the Creative Class,
during the St. Louis Fed’s recent conference
on entrepreneurship in Memphis, Tenn.

to create jobs in research, development, technology, engineering,
marketing, management, leadership and business development.
Then, one well-known telecommunications company decided
to move from Pittsburgh to
Boston to gain access to a readily
available pool of knowledgeable,
talented and creative people.
Leaders in the Pittsburgh region
had worked hard to assist in the
creation of this pioneering firm
and so were discouraged by the
move. In this instance, instead
of people coming to Pittsburgh
where the jobs were, the jobs
were moving to where the people
were. This single incident caused
Florida to reconsider not only
everything he had written about
and taught his students, but also

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People Create Energy
Florida proposes that communities, states and nations that
want to become more entrepreneurial will create worth and
generate higher living standards
and good jobs.
However, they must understand that it will not come as it
once did from assembly lines,
big factories or a great stock of
raw materials.
Intuitively, people know that
creative energy in a community
comes from people. “The first
and foremost asset you have is
people,” Florida says. “People
are the core of economic competitiveness; and the places that
develop, harness, mobilize the
creativity of their people and
attract new creative people are
the places that will prosper.” This
is no easy task. Because every
single human is creative, the real
challenge according to Florida is
to “harness the creativity—not of
the 30 percent of people who are
already in this class but of each
and every human being, or as
many as possible.”
Florida wrote The Rise of the
Creative Class and uses the term
creative economy, making a point
to steer clear of other terms,
such as knowledge economy,
information economy and high-tech
economy. Those descriptions are

3

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elitist, and they draw off a privileged few people with very high
skills, he says. Florida intentionally uses creative class because,
according to his definition, all
people are creative. The term
includes all people in all businesses and communities.
Place, the Entrepreneurial
Ecosystem
Creativity is important because
it is really the same thing as
entrepreneurship. Creativity
is the power force, and people
are the necessary ingredient,
Florida says. “You’ve got to
produce them in great schools
and get them great universities,
but you’ve got to be a place that
welcomes them,” he says.
Place—a community, region,
state or nation—is critical. What
infrastructures do communities
need to generate entrepreneurship and business development,
to create jobs and increase living standards, and to sustain a
vibrant entrepreneurial climate?
Florida says that for places to
prosper, they need a functioning
ecosystem that not only develops creative people, but attracts
them, retains them, and gives
them a reason to stay and a reason to engage in developing and
building new businesses.
He proposed four key points:
1. The community needs to
support entrepreneurship or a
“social structure of innovation.”
continued on Page 4

continued from Page 3

This means an entire social
structure that promotes innovations, where people are not
considered failures because they
fail in business, where it’s OK
to fail once, twice or even three
times because they are learning
to grow and rebound.
2. The community needs to
develop a “thick” labor market. This means one in which
employment opportunities
abound. People want a place
that not only offers them one job
but many jobs and that offers a
lot of opportunity and challenge.
Florida suggested that research
indicates that people become
entrepreneurs for the challenge
and the intrinsic rewards rather
than because of money.
3. The community ecosystem
has to be open. This means
communities have to create
environments that not only challenge people at work but that
also allow people to be themselves. “It has to be a place that
values people regardless of race
or gender, sexual orientation,
lifestyle preference, or the kind
of family you want to build,”
he says. “Creativity doesn’t
know anything about the social
categories we have imposed on
ourselves and comes equally to
all.” The places that win the
economic battle are not simply
the ones that attract the creative
people from outside, but that
give everyone an equal chance to
come there and start and build a
business and prosper. Florida’s
research suggests that integrated
places create and grow more
entrepreneurial businesses than

segregated places. His research
also shows that places that are
more open to immigrants grow
and have a higher level of entrepreneurial activity.
4. The community must
include social and economic
diversity. Florida cautions against
what he sees as a looming divide
between those in the prosperous
creative class and those who are
left behind, wondering, “How do
I fit in to a changing economy?”
“We are making our highgrowth creative centers places
where only rich people can live,”
he says, citing the lack of affordable housing in places such as
San Francisco and Boston. The
levels of income and equality
and housing affordability exclude
opportunities for the young college graduate or entrepreneur.
“In building entrepreneurship
and an economic agenda, we’ve
got to build an urban agenda,”
Florida says. “An urban agenda,
not because it’s to help the
poor. We’ve got to help poor
people. Not because it’s to help
build more affordable housing.
We’ve got to have more affordable housing. Not because we
want to make sure we don’t have
social problems. Yes, we want
to eliminate crime. But because
strong cities are actually the ecosystems that we need to generate
wealth. That’s one of the key
things we need to understand.”
Going Forward
Communities, regions and
states grapple with identifying
competitors and finding smart
ways to compete. Florida says
the challenge facing U.S. com-

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munities is that the globalization
wave that hit the auto, electronics and steel industries is what
now confronts us.
For the first time, he says, two
things are happening: regions
and now other countries are
competing with U.S. communities for the creative class.
“You see, you’re not competing with the suburbs,” he says.
“You’re not competing with
Omaha, St. Louis, Memphis, Little Rock or Oxford. You’re not
competing against San Francisco
and Austin. You’re competing
against Wellington and Sidney
and Melbourne, Australia, and
Toronto and Vancouver and
Montreal and Waterloo, Canada.
Dublin, Ireland, has the fastest
growth of the creative class in
the world.”
In his most recent book,
The Flight of the Creative Class,
Florida says that the world’s really
great cities have awakened and
that around the world, there are
150 million people whose jobs
fall into the creative category.
He theorizes that the same way
Americans are looking for the best
cities to live in, that offer the most
entrepreneurial opportunity, that
offer the most success, these members of the worldwide creative
class are doing the same thing.
What can you do?
See how your city compares:
www.creativeclass.org
Individual and family-based
entrepreneurs in rural and
distressed urban areas can find
more information at:
www.sohodojo.com/

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Have you

HEARD
Catalog Lists Resources for
Small, Micro Businesses
Small and micro businesses
in the Little Rock, Ark., and Memphis, Tenn., areas will benefit
from a new resource guide from
the Federal Reserve Bank of
St. Louis. The Resource Guide
for Small Businesses is a catalog
of valuable resources for startup
businesses and existing businesses wishing to expand. The
guide comes in two editions: one
for businesses in the Little Rock
area and one for businesses
in the Memphis region. Readers will find information about
nontraditional lending sources
and where to obtain technical
expertise.
Multiple copies of the guides
are available free by contacting
Amy Simpkins at (501) 324-8268
in Little Rock or Dena Owens at
(901) 579-4103 in Memphis.
Guides are also available online
at www.stlouisfed.org/community.
Click on “Other Publications.”

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Entrepreneurship
continued from Page 2

relies on support from four types
of infrastructure: investment
capital, policy advocacy, learning
and training, and data collection
and evaluation. Effective investment strategies create incentives and long-term investments
that encourage urban/rural and
regional collaborations and the
development of effective and
accountable systems of entrepreneurial support. Partners invest
in capital access, innovations in
networking, entrepreneurial education, and technical assistance
and training that show promise
for widespread replication.
Creative policy development
and effective policy advocacy can
unlock and channel resources
into entrepreneurial programs
and services. Demonstrating
effectiveness and returns on
investment is crucial for generating further support at federal
and state levels. Leverage is key
to effectiveness, as advocates
must energize networks of organizations and institutions that
can use the results of the investment and advocacy strategies to
support wide entrepreneurship
development.
Effective learning is essential
to program development and
involves rigorous evaluation of
strategies, systematic case studies, training programs for elected
officials and opportunities for
peer exchanges. Advocates
should encourage experiential
education in schools, colleges,
community centers and camps.
Long-term support for entrepreneurship must be grounded in

evaluative and statistical tools
that adequately describe and
measure entrepreneurial activity
and climates, including report
cards and other benchmarking
and assessment tools.
Educating for Entrepreneurship
Entrepreneurs are mostly
made, not born. The new
economy needs entrepreneurs to
translate ideas and innovations
into commercially viable propositions and to connect them to
the marketplace. Experiential
entrepreneurship education
trains students to examine their
communities to discover unmet
commercial needs and then
develop business plans to meet
those needs. Incorporating
entrepreneurship education into
the traditional school system
normalizes self-employment as a
life goal, while exposing youths
and young adults to entrepreneurship education outside of
the school system allows them to
think creatively about the economic challenges and opportunities in their area.
Entrepreneurship education
provides a counterbalance to
the economic rigidity bred by
decades of dependence on farming, mining and textile production as unquestioned sources of
income. It can also stem the tide
of out-migration, a pressing issue
in rural America. Young adults
leave the areas they grew up in
because they do not see potential
for wealth creation. Entrepreneurship education allows youths
in rural America to re-examine
their hometowns from a new
perspective, discovering bright

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niches of opportunity in what
before appeared bleak.
Ann Pope, federal co-chair of
the Appalachian Regional Commission, captured the essence
of this type of impact when she
commended award-winning
entrepreneurship education
programs targeted at rural communities across the region: “The
educators receiving this award
are inspiring Appalachian youth
to reach as far as their imagination and energy can take them…
By giving our young people the
confidence and know-how to
initiate their own business ven-

analysis conducted on the scale
and scope of these programs,
recent research from the Kauffman Foundation found that 20
percent of the 1,300 community
colleges have at least one course
in entrepreneurship.3
Entrepreneurship education
can be introduced even before
college. Youth entrepreneurship
education programs, such as
CFED’s REAL Entrepreneurship
program, operate within as well
as outside the mainstream educational system and introduce
young people to entrepreneurship as an economic lifestyle.

Food From the ’Hood at Crenshaw High School in Los Angeles is an
example of a school-based enterprise that blends good business with
good citizenship. It was created as a positive response to the 1992
riots in South Central Los Angeles. Food From the ’Hood adapted the
REAL Entrepreneurship curriculum to create a garden at Crenshaw
High where students grow organic produce for sale to local residents.
Students learn horticulture, nutrition and how to operate a successful
business. Profits are used to provide scholarships for student owners.

tures, they are helping to prepare
the region for the challenges of
the 21st century.” 2
Colleges and universities often
serve as training grounds for
future entrepreneurs, with public
community colleges serving as
important anchor institutions in
rural and low-income communities. Community colleges serve
a greater percentage of minorities
and women as compared with
four-year institutions and tend
to be employer-driven. Within
the last decade, rural community colleges have increasingly
diversified their programming to
embrace entrepreneurship education as a local rural economic
development strategy. Although
there has been no formal

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The REAL Entrepreneurship program was founded on the belief
that entrepreneurship is a vital
and realistic basis for economic
development in rural America.
Thus, while REAL Entrepreneurship offers a full range of
entrepreneurship development
products and teacher training
services across the country, it
is the only national program
specifically developed for and
targeted to a rural market.
Entrepreneurship education
has wider aims than simply
business creation. It can change
students’ perceptions about who
can start businesses by showing
them how they, too, can become
entrepreneurs.
continued on Page 6

continued from Page 5

Entrepreneurship education can provide a fresh start
for individuals with disabilities, criminal delinquency, low
academic achievement or other
factors that keep them out of the
mainstream economic track. In
a very real and immediate way,
it builds job-readiness skills,
including teamwork, goal setting, self-esteem, time management and public speaking. At
the family level, entrepreneurship education allows families to
share intergenerational messages
about entrepreneurial success
with legitimate businesses; new
perspectives on how to succeed
in the mainstream economy;
and alternatives to drugs, crime
and violence. In all these ways,
entrepreneurship education is
more than an economic development strategy. It is a community
development strategy.
Promoting Entrepreneurship as an
Economic Development Policy
Among researchers, policy
advocates and others engaged
in community and economic
development, there is growing agreement that relying on
recruiting companies from other
states or overseas should not and
cannot be the answer to struggling economies. Yet, each year,
state governments have been
willing to commit—through tax
incentives, tax breaks and direct
investments—billions of dollars
to attract a car assembly plant,
a high-technology production
unit or some other potentially
high-return industrial activity.
Increased public scrutiny has

shed light on some of the more
egregious examples of “investments” that were poorly structured, had inadequate reporting
or accountability requirements,
or yielded disappointingly low
returns in terms of jobs and local
multiplier effects. And this, in
turn, has led to a greater emphasis on transparency, clear expectations on returns on investment
and consequences if expectations are not met. But concern
remains that recruitment has to
be balanced, if not replaced altogether, by policies that support
homegrown development.
The Federal Reserve Bank of
Kansas City observed: “Rural
policy-makers, who once followed traditional strategies of
recruiting manufacturers that
export low-value products, have
realized that entrepreneurs can
generate new economic value for
their communities. Entrepreneurs add jobs, raise incomes,
create wealth, improve the quality of life of citizens, and help
rural communities operate in the
global economy…Rural policymakers are responding to these
challenges by making entrepreneurship the cornerstone of
many economic development
strategies.” 4
In 1999, the National Governors Association (NGA) surveyed
its members to gauge each state’s
perspective on entrepreneurship
and its importance as part of an
overall state economic development strategy. While 34 of the 37
states that responded indicated
that they did indeed consider
entrepreneurship to be part of
their economic development

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strategy, only four had a clearly
articulated statement within the
strategy document. Jay Kayne
observed a “distinction between
states that try to meet the specific
needs of aspiring and emerging
entrepreneurs and states that view
entrepreneurs as a segment of
the state economy who can take
advantage of state programs.” 5 In
other words, the survey emphasized the difference between
active and passive support for
entrepreneurship. The task ahead
is to marshal the data and the
stories that encourage policymakers to develop an affirmative
and comprehensive program in
support of entrepreneurship.
Conclusion
Many of our financial, educational and policy systems to
support entrepreneurship are
in need of reinvention. This
examination presents evidence
of organizations, institutions and
agencies pursuing all manner
of programs and initiatives that
are meant to encourage greater
entrepreneurship. But there is
much to do. No state yet offers
a comprehensive set of policies
to promote entrepreneurship,
with most programs focusing
on technology-based enterprise.
State and federal budget deficits
require that any new programs
be funded by reallocating existing dollars, which makes the
advocacy task much harder. But
we believe the time is ripe to do
more and to do it better as we
document, evaluate, advocate
and celebrate the spirit of innovation among our nation’s emerging
and existing entrepreneurs.

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ENDNOTES
1 Dabson, Brian with Marcoux, Kent
(2003). Entrepreneurial Arkansas:
Connecting the Dots. Little Rock, Ark.:
Winthrop Rockefeller Foundation.
2 Appalachian Regional Commission
(2003). Appalachian Youth Entrepreneurship Education Springboard
Award: 2002 and 2003 Award Winners. Washington, D.C.
3 Seymour, N. (2001). Entrepreneurship Education in American Community
Colleges and Universities. Kansas City,
Mo.: Kauffman Center for Entrepreneurial Leadership, Clearinghouse on
Entrepreneurship Education.
4 Henderson, Jason R. (August 2002).
“Are High-Growth Entrepreneurs
Building the Rural Economy?” The
Main Street Economist. Federal Reserve
Bank of Kansas City, Center for the
Study of Rural America.
5 Kayne, Jay (1999). State Entrepreneurship Policies and Programs.
Kansas City, Mo.: Kauffman Center
for Entrepreneurial Leadership,
Clearinghouse on Entrepreneurial
Education.

This paper is a collaborative
effort of CFED staff, including
Emily Appel, Kim Pate, Jennifer
Malkin, Bill Schweke and CFED’s
former president, Brian Dabson.

Residents of 37 States Benefit from Mercy Housing’s Work
By Mary Lovett
Director of Communications
Mercy Housing

S

ince 1981 when it was
founded in Omaha, Neb.,
Mercy Housing has changed
people’s lives and revitalized
distressed neighborhoods.
A national not-for-profit
organization now headquartered
in Denver, Mercy Housing is
dedicated to creating healthy
communities by providing
affordable housing and support
programs for residents. It also
manages properties, makes loans
to local community groups, and
provides consulting services to
governments and community
organizations. Mercy Housing
works in 37 states and Washington, D.C., and can expand
housing development work into
all markets across the country.
Affordable housing: Mercy
Housing has developed more
than 17,000 units of housing
that serve more than 50,000
people. The majority are rental
apartments for families, senior
citizens and people with special
needs. However, nearly onethird are single-family homes
built through a “sweat equity”
program. Under the program,
prospective homeowners build
their own home as well as the
homes of their neighbors.
Support programs: Mercy
Housing manages its own properties and develops supportive
educational programs for residents on topics such as health,

income and education.
Recognizing the vital link
between good health and housing, Mercy Housing formed the
Strategic Healthcare Partnership,
an alliance with seven Catholic
health-care systems. The partnership provides health-related
services to residents, donates
land or abandoned facilities for
housing, partners with Mercy
Housing in federal housing

lion in affordable housing financing. Through the fund, more than
11,400 new units of affordable
housing have been built, giving
nearly 35,000 people an affordable place to call home. The
loan fund accepts investors and
loan applicants in every state and
recently began working on Indian
reservations in South Dakota.
The fund has provided housing for farm workers, refugees,

Tiffanny and Manuel Lopez of Buhl, Idaho, and their daughters, Silvial and EvaLuna, moved
into a new home they built with the help of their neighbors last year. Their dream of owning
a home was made possible through Mercy Housing’s Mutual Self-Help Housing Program.

applications, helps build community support, and provides
funding for development costs.
Loan fund: The Mercy Loan
Fund is a division of Mercy
Housing that provides loans to
community-based affordable
housing developers when conventional financing is not possible.
Founded in 1985 on investments
totaling $200,000, the fund has
loaned more than $105 million
that leveraged another $910 mil-

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ex-offenders, senior citizens and
single-parent families as well
as people who are mentally ill,
formerly homeless, developmentally or physically disabled,
recovering from substance abuse
or living with HIV/AIDS.
Getting the deal done: The
core of Mercy Housing’s business is housing development.
There are nearly 50 developers
working in the organization’s
offices across the country. The

7

WWW.STLOUISFED.ORG

process to get a deal done at
Mercy Housing begins with a
series of Real Estate Investment
Guidelines designed to analyze
the viability of the project and
identify potential risks that need
to be mitigated before the deal is
approved. In addition, a series
of tests assesses the parameters
of a proposed development and
highlights potentially vulnerable areas in the plan. Once
identified, a development team
and an internal project review
committee assess mitigations
and develop solutions. All of
Mercy Housing’s real estate deals
are ultimately approved by its
national board of directors.
Asset management: As the
owner and operator of its developments, the organization monitors the financial and physical
status of the properties to ensure
that they are operating effectively. Asset managers monitor
and complete reporting requirements to keep Mercy Housing in
good standing with its investors.
These include compliance issues
with government entities, such
as the local housing authority
and the Department of Housing
and Urban Development.
Mercy Housing also provides
its asset management services to
other nonprofits.
Information on Mercy Housing programs is available at www.
mercyhousing.org/default.asp or
by calling (303) 830-3300.

Singin’ the Blues Is History for Phillips County, Ark.
It took me a long time, to find out my mistakes
Took me a long time, to find out my mistakes
(it sho’ did man)
But I bet you my bottom dollar, I’m not fattenin’
no more frogs for snakes
Sonny Boy Williamson II
legendary Helena, Ark., blues musician

By Robert Hopkins
After nearly 50 years of failed
attempts to merge their city
governments, the citizens of
Helena and West Helena in Phillips County, Ark., recently voted
to do just that. On Jan. 1, 2006,
the two cities will become one.
And along with that vote came
the hope that a more unified,
prosperous future lies ahead.
Located 50 miles south of
Memphis along the Mississippi
River in eastern Arkansas, these
two cities are focal points in the
history of blues music. Author
Ralph Ellison once wrote, “as a
form, the blues is an autobiographical chronicle of personal
catastrophe expressed lyrically...
they at once express both the
agony of life and the possibility
of conquering it through sheer
toughness of spirit.” Over the
past several decades, the folks of
Phillips County have provided
a wealth of agonizing, lyrical
material.
There have been numerous
efforts to revive this region of the
Delta. A number of studies from

outside consultants, with their
attendant recommendations,
have been completed. Interested
outside investors and foundations have willingly provided
capital to fund improvement
initiatives, even experimental
efforts. And, certainly, many
ideas have been advanced by
local groups, all with the aim
of curing or, at a minimum,
improving the ailments of this
impoverished area of the state
of Arkansas. However, the jobs
didn’t come, the population
dwindled steadily and the hopes
of a more prosperous Helena and
West Helena did not materialize.
With the recent merger vote,
a new vision for these sister cities and a committed community
leadership, the possibility of
conquering historic problems
has breathed new life into Phillips County.
The centerpiece for this hope
is a multi-year strategic community plan. Developed with
the direct input of 300 residents
and reflecting the diversity of the
community and its stakeholders,
the strategic community plan

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depicts the collective aspirations
of its authors and is a road map
for what is possible. More than
anything else, it is a comprehensive call to action that includes
more than 175 actionable items
in support of 45 strategic goals.
The goals were developed
around five fundamental pillars
of community life: economic
development, housing, education, leadership development
and health care.
Economic Development
At the heart of the strategic plan are, not surprisingly,
initiatives to expand existing
businesses and attract new
ones. Building on the perceived
strengths of the region, a multifaceted vision rooted in Helena’s
and West Helena’s historic past
has been forged. Planners hope
to leverage the cities’ river, Civil
War and blues past to foster a
better future.
Redevelopment of the 2-mile
corridor between the Mississippi
River Bridge and downtown
Helena is critical for making a
positive impression with visitors
entering Arkansas from Memphis and Mississippi. A newly
constructed public pier and
park green space, protected by
renovated Civil War cannons,
will feed tourists into a revitalized
downtown business district. The
corridor will replace a relatively
unattractive conglomeration of
abandoned buildings, substandard
housing and business structures.

8

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Plans also call for the rebuilding of Fort Curtis and restoring
Civil War batteries that surround
Helena. Fort Curtis served as
one of the first facilities to train
black soldiers for combat, and a
museum is planned to highlight
their important contributions to
the nation’s history.
The area boasts the annual
international King Biscuit Blues
Festival, attracting thousands of
blues enthusiasts. An entertainment “blues light” district is envisioned to include music clubs
and pubs that will attract tourists
from nearby casinos.
Housing
Community leaders are
attempting to address housing
issues on a number of fronts.
Starting with a needs assessment, they are looking at both
demolition and construction
that ultimately will spur citizen
pride and involvement in the
maintenance and continued
improvement of their neighborhoods. Codes are finally being
enforced to improve the image of
neighborhoods surrounding the
redevelopment of the downtown
business core.
Local and federal funding has
been secured to demolish at least
50 dilapidated structures a year
within Helena and West Helena.
A combination of redevelopment
of significantly historic buildings
and construction of new, affordable, multifamily houses is on
the radar screen as well. Finally,

getting citizens involved through
home ownership training and
neighborhood safety and crime
watch activities will complete
this holistic effort to improve
housing in the cities.
Education
Downtown Helena already
boasts a new $2.6 million KIPP
Delta College Preparatory School.
It is described by Ben Steinberg
as “one of the best things that is
happening in this community.”
Steinberg is president of Southern Financial Partners, a 501(c)3
affiliate of Southern Bancorp,
a development bank holding
company and a key catalyst of
the strategic plan. A fifth-grade
class has been added in each
of the school’s first three years
of existence, with the school
boasting fifth, sixth and seventh
grades in the 2004-2005 school
year. Plans are to ultimately
populate the private institution
with kindergartners through
12th-graders.
Additionally, the communities are determined to improve
public school education through
partnerships with the local community college and business
leaders and through implementing comprehensive training for
public school teachers, administrators and board members that
promotes leadership development. Also, to better train
and retain the young people in
Helena and West Helena, leaders
are introducing a Career Pathway Program to feed the labor
demands of local businesses in
the future. Coordinators of this
initiative will work with the local

community college to develop
curriculum that equips the future
labor force to meet the needs of
current and emerging employers.
Leadership Development
In concert with the educational initiatives, the communities are developing programs
to develop the future leaders of
the area. They will initiate the
annual Delta Regional Leadership symposium designed to

citizens of these two communities and those in surrounding areas. Improved facilities,
access and education will be the
key tenets to improvement. A
29,000-square-foot, $4.5 million
health-care facility focused on
wellness and nutrition is under
construction in West Helena.
There are plans to expand the
operations of the Delta-Arkansas
Health Education Center in Phillips. Chartering a health clinic

and municipal organizations;
philanthropic foundations; economic development agencies;
key regional leaders; legislators;
commercial businesses entities;
and citizens) to assume a leadership role in turning the plan
into reality.
Early signs are encouraging.
In addition to several near-term
successes evident on Cherry
Street, one of the main arteries
of downtown activity, another
reason for continued hope
for sustainable progress is the
breadth of support for the strategic plan. The plan was endorsed
by the diverse community, civic,
business and government organizations in Phillips County and
throughout the state of Arkansas,
as well as Gov. Mike Huckabee,
each member of Arkansas’ congressional delegation, and U.S.
Sen. Blanche Lincoln, a lifelong
resident of Helena.
It took me a long time, to find out
my mistakes
Took me a long time, to find out my
mistakes
(it sho’ did man).

Scott Shirey, left, school director, and Ben Steinberg of Southern Financial Partners stand
outside the new KIPP Delta College Preparatory School in Helena, Ark.

increase leadership capacity.
Developing relevant training
programs for emerging leaders
aged 18 to 40 will be a key focus
as well. And to ensure that the
most at-risk children are not forgotten, there is a proposal to create a youth leadership academy.
Health Care
Finally, there is a real need
and commitment to improve
the health and welfare of the

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and substance abuse prevention,
research and treatment center
is another bold initiative under
consideration.
Community Support
A steering group of local
stakeholders will use the strategic plan to facilitate the coordination of resources. It is hoped
that the plan’s modular design
will foster the interest of various
parties (including federal, state

9

WWW.STLOUISFED.ORG

There is always hope in conquering those mistakes through
sheer toughness of spirit…and a
bold plan for improvement.
Robert
Hopkins is
the senior
branch executive of the
Little Rock
Branch of the Federal Reserve
Bank of St. Louis.

THE REGION

SPANNING
Entrepreneurship Centers,
Web Site Available in Illinois
The Illinois Entrepreneurship
Network (IEN) and the Business
Portal are new efforts from the
Illinois Department of Commerce and Economic Opportunity to help entrepreneurs and
existing businesses in the state.
The department has dedicated
more than $3 million to open 13
IEN centers statewide to coordinate all small business development activity. The centers
partner with existing economic
development centers, small
business development centers,
procurement technical assistance
centers and other small business organizations in Illinois
to provide services to budding
entrepreneurs.
Along with the entrepreneurship centers, IEN set up a web
site (www.ienconnect.com)
to help Illinois entrepreneurs
cut through red tape and to
increase their access to business resources. The site offers
numerous services, including
free business needs assessments
and a referral (within 24 hours)
for personalized, face-to-face
assistance. A toll-free number
(1-800-252-2923) also is available to connect entrepreneurs to
service representatives who will
assess their business needs.
In February, the state department launched the Business
Portal, www.business.Illinois.gov,
a one-stop web site that provides
easy access to information needed

T h e r e g io n s e rv e d by t h e F e d e r a l R e s e rv e B a n k of

to do business
S t. Lo u i s e n c o m pa s s e s a l l of A r k a n s a s a n d pa rt s of I l l i n oi s ,
in Illinois. All
I n d i a n a , K e n t u c k y, M i s s i s s i p p i , M i s s o u r i a n d T e n n e s s e e .
businesses, no matter
the size or developload an application from www.
eight social service organizations
in the St. Louis metropolitan
mental stage, can visit the
ag.state.ar.us/itp/idtheftpassport.
area as well as members of an
site to obtain forms, permits,
pdf or contact the attorney genlicenses and information on availeral’s office at (501) 682-2007 or
association of their clients.
able programs, regulations and
toll free at 1-800-482-8982.
Qualified as a low-income
services, eliminating the need to
credit union, Choices Federal
visit numerous state agencies and
New Swedish Chamber Office
is entitled to accept nonmemweb sites.
Serves Five Southern States
ber deposits, receive techniFor more information, visit
The Swedish-American
cal assistance from NCUA
www.commerce.state.il.us/.
Chamber of Commerce in the
and receive low-interest loans
United States recently made
through NCUA’s Community
Arkansas Offers ‘Passports’
history when it opened its South
Development Revolving Loan
to Identity Theft Victims
Central office in Madison, Miss.
Fund. To be designated “low
The Arkansas attorney generThe new office, one of 19 in the
income,” organizers had to show
al’s office is taking applications
country, is the first to serve a
that a majority of the credit
for an Identity Theft Passport
region rather than a single state.
union’s potential members have
from documented victims of
The region includes Alabama,
median household incomes less
financial identity fraud. A victim Arkansas, Louisiana, Mississippi
than 80 percent of the national
of financial identity fraud may
and Tennessee.
household income or less than
present his or her identity theft
More than 100 Swedish compa- 80 percent of the average for all
passport to:
nies interested in doing business
wage earners.
• law enforcement agencies
in the area sent representatives to
The social service organizations the credit union will serve
to help prevent the victim’s
the April 19 grand opening. The
are the Community Action
arrest or detention for offenses
regional chamber’s main focus is
Agency of St. Louis County; Betcommitted by someone who is
to promote economic developter Family Life; Good Samaritan
using the victim’s identity;
ment between Scandinavian busiService Center; Catholic Com• creditors to aid in their investi- nesses and American businesses
mission on Housing; Habitat
gation and establishment of
in the five states.
for Humanity St. Louis; Beyond
whether fraudulent charges
For more information,
Housing/Neighborhood Houswere made against accounts in
call (601) 853-2647 or visit
ing Services of St. Louis; Justine
the victim’s name or whether
www.sacc-scus.org.
Petersen Housing and Reinvestaccounts were opened using
ment Corp.; and the Urban
the victim’s identity;
Low-Income Credit Union
League of Metropolitan St. Louis.
• to any other entities to aid in
in St. Louis Receives Charter
The credit union was schedtheir investigation of whether
Choices Federal Credit Union
uled
to open July 1 as Bridges
the victim’s identity was
recently received its charter
went
to press.
fraudulently obtained or used
from the National Credit Union
For
information, call Choices
without the victim’s consent.
Administration (NCUA). The
Federal
Credit Union at (314)
Those who have had their
new credit union will serve
664-5051,
ext. 141.
identities stolen may downemployees and volunteers of

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0

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Jobs Topic of Symposium at Federal Reserve Bank

CALENDAR

The Federal Reserve Bank of
St. Louis will host “Enterprising
Communities: A Symposium on
Wages, Labor and Jobs in St. Louis
and other Metropolitan Areas” from
8:30 a.m. to noon July 19 in
St. Louis.
Christopher Wheeler, a senior
economist at the Bank, will present
his study, Employment Growth in
America: Exploring Where Good
Jobs Grow. Wheeler examined the
growth of high-paying and low-pay-

ing jobs in 206 metropolitan areas in
the United States between the years
1980 and 2000. The study gives
special attention to the four major
cities in the Bank’s Eighth District:
St. Louis, Little Rock, Memphis and
Louisville.
Wheeler will be joined by David
Laslo of the Public Policy Research
Center at the University of MissouriSt. Louis. Laslo will discuss the
implications of an ongoing university
study that shows there are an esti-

mated 28,000 job openings in the
St. Louis metropolitan region.
To register for the
seminar, visit www.
stlouisfed.org.
To receive
a free copy of
Wheeler’s study,
call Cynthia
Davis at (314)
444-8761.

AUGUST
4-5

AUGUST
21-24

OCTOBER
19-21

Governor’s Local Issues Conference—
Louisville, Ky.
Sponsor: Kentucky Governor’s Office
for Local Development
www.gold.ky.gov/conference.htm

AED Annual Meeting—Little Rock, Ark.
Sponsor: Arkansas Economic Developers
www.aed.dina.org/default.html

8th Annual Conference of Delta
Community Development Corporations—
Tunica, Miss.
Sponsor: Mid South Delta LISC
(662) 335-3318 or (318) 574-6077

8-12

4th Annual Mid South IDA Training
Institute—Little Rock, Ark.
Sponsor: Foundation for the Mid South
www.fndmidsouth.org/news_events.htm

ACHANGE Community Development
Training Conference—Little Rock, Ark.
Sponsor: Arkansas Coalition of Housing and
Neighborhood Growth for Empowerment
(501) 978-2234

10
Making a Change: Redefining the
Affordable Housing Landscape—
Little Rock, Ark.
Sponsor: Arkansas Coalition of Housing and
Neighborhood Growth for Empowerment
A one-day symposium scheduled in
conjunction with the ACHANGE training
listed above.
(501) 978-2234

18
Memphis Community Development
Roundtable—Memphis, Tenn.
Sponsors: Federal Reserve Bank of St. Louis,
Federal Deposit Insurance Corp., Office of
Thrift Supervision, Memphis Community
Development Council, Memphis Community
Development Partnership
www.stlouisfed.org/community

29-31

SEPTEMBER
11-13

25-26
MASW Annual Conference—
Columbia, Mo.
Sponsor: Missouri Association
of Social Welfare
www.masw.org/index.html

27-28

NREDA 2005 Annual Conference: The
Power of Partnering—Washington, D.C.
Sponsor: National Rural Economic
Developers Association
www.nreda.org/

Kentucky Affordable Housing
Conference—Lexington, Ky.
Host: Kentucky Housing Corporation
www.kyhousing.org

Indiana Affordable Housing
Conference—Indianapolis
Sponsor: Indiana Housing Finance Authority
www.in.gov/ihfa

21-23

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Contributors:
Glenda Wilson
Community Affairs Officer, Assistant Vice
President and Managing Editor
(314) 444-8317
Linda Fischer
Editor
(314) 444-8979
Community Affairs staff
St. Louis:

Matthew Ashby
(314) 444-8891
Jean Morisseau-Kuni
(314) 444-8646

Memphis:

Ellen Eubank
(901) 579-2421
Dena Owens
(901) 579-4103

Little Rock: Lyn Haralson
(501) 324-8240
Amy Simpkins
(501) 324-8268
Louisville:

Faith Weekly
(502) 568-9216
Lisa Locke
(502) 568-9292

If you have an interesting community
development program or idea for an article,
we would like to hear from you. Please
contact the editor.

Pastoral and Faith-Based Leadership
Conference: The Power of
Entrepreneurial Faith—Little Rock, Ark.
Sponsor: Foundation for the Mid South
www.fndmidsouth.org/news_events.htm

THE

Bridges is a publication of the Community
Affairs department of the Federal Reserve
Bank of St. Louis. It is intended to inform
bankers, community development organizations, representatives of state and local
government agencies and others in the
Eighth District about current issues and
initiatives in community and economic
development. The Eighth District includes
the state of Arkansas and parts of Illinois,
Indiana, Kentucky, Mississippi, Missouri
and Tennessee.

The views expressed in Bridges are not
necessarily those of the Federal Reserve
Bank of St. Louis or the Federal Reserve
System. Material herein may be reprinted
or abstracted as long as Bridges is credited.
Please provide the editor with a copy of
any reprinted articles.

13-14

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BRIDGES

Free subscriptions and additional copies
are available by calling (314) 444-8761 or
by e-mail to communityaffairs@stls.frb.org.

WWW.STLOUISFED.ORG

As Hispanic immigrants flow into the region,
how can banks and communities join forces
to provide the right financial services?
Join us September 23, 2005
in Louisville, Kentucky
Why Should You Attend?
This daylong event will provide insight on how financial institutions and
community organizations can work together to increase the number of Hispanic
immigrants who use banking services. The forum also will be of interest to
immigrant advocates.
Sponsors:
Federal Reserve Bank of St. Louis, Federal Reserve Bank of Cleveland,
Federal Home Loan Bank of Cincinnati, Kentucky Housing Corporation

Into the

Mainstream...

Post Office Box 442
St. Louis, MO 63166-0442

A networking reception is scheduled for the evening of September 22.
For more information,
visit www.stlouisfed.org/community and www.clevelandfed.org.