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LINKING

LENDERS

AND

AUTUMN 2004

COMMUNITIES

P U B L I S H E D Q U A RT E R LY
BY THE COMMUNIT Y
A F F A I R S D E PA RT M E N T O F

BRIDGES

THE FEDERAL RESERVE
B A N K O F S T. L O U I S

INDEX

4 5
Branching Out

Speakers in Limelight

Don’t Borrow Trouble

6

W W W. S T L O U I S F E D . O R G

Spanning the Region

9

Women Entrepreneurs Growing in Numbers
By Jean Morisseau-Kuni
Community Affairs Analyst

S

mall business has seen big
growth in the past 10 years,
and small businesses owned
by women have flourished, with a
growth rate of 37 percent—four
times the growth rate of all firms.
The Small Business Association
(SBA) estimates that minority
women own 1.2 million businesses, which makes them the
fastest growing segment of
women-owned businesses.
Making the decision to start
and grow a business is not an
easy one. Fledgling business
owners learn quickly that getting
the right financing, developmental help and support can make
the difference between a successful venture and failure. In the
Federal Reserve’s Eighth District,
three women who made the leap
and became business owners
share their stories of becoming
women entrepreneurs.

Fulfilling a Sweet Destiny
Susan Jones—Little Shop of Pastries
Susan Jones had sentimental
reasons for starting her business.
“When I was 17, my grandmother retired from her wedding cake business and gave me
her cake pans,” she said. “I
knew at that moment I wanted
to do something special with
those pans.” The concept of
Jones’ business, Little Shop of
Pastries in Vienna, Ill., grew
from that desire.

Jones started her business in a
small shop near the Vienna
town square.
“I knew I could do something
with the shop,” she said. “I
could see myself running a
small bakery and selling wedding cakes.” Jones wrote her
business plan with help from
family and friends and with
information she received from
the Small Business Development
Center (SBDC) at Murray State
University in Kentucky. When

Susan Jones, owner of Little Shop of Pastries in Vienna, Ill., still uses her grandmother’s
cake pans to bake wedding cakes.

she approached a local bank to
secure a loan, she received a
pleasant surprise. The loan officer was impressed with her
business plan and asked her
who wrote it. “I didn’t know if I
should feel proud or be insulted,” she said. “I really didn’t
care. I got the loan and Little
Shop of Pastries was born.”
Her business was a success
from the start, and she soon
started selling sandwiches and
beverages along with her pastries. She added tables to
accommodate customers who
wanted a place to sit. “It was so
tight in there you could hardly
move,” Jones said. “I was surprised that people waited in line
for a table.”
The Vienna Chamber of Commerce contacted Jones about
expanding her business to a
bigger location and suggested she
visit the SBDC at Shawnee Community College. At the SBDC,
continued on Page 2

continued from Page 1

Jones took advantage of entrepreneurship classes. “Everyone at
the center was so helpful and the
entrepreneur classes have been
very useful. The information I got
from them has helped me more
than once,” Jones said. The center also helped Jones obtain a
microenterprise grant from the
Southernmost Illinois Delta
Empowerment Zone. She used it
to expand to her current location.
“It’s hard to say what I would
change, if I could. I’ve had hard
knocks, but they only make you
better at what you’re doing,”
Jones said. Little Shop of
Pastries has grown into a bakery,
restaurant and now a catering
business. Her success comes
from selling quality products for
fair prices and giving customers
what they want, she said. It’s
not unusual for her to make
wedding cakes from her customers’ favorite recipes. Jones
said she also owes her success
to her loyal staff and supportive
family. Running the shop is a
family affair. Jones’ mother-inlaw, Betty Jones, has worked
beside her since the shop
opened. Her husband and children help out by washing dishes, decorating cookies and
working at events.
“When we serve meals and I
hear people talking about how
good the food tastes or a customer comes in to buy rolls
because Sunday dinner isn’t
complete without my rolls or a
bride is glowing because her
wedding cake is perfect, I feel
fantastic,” Jones said.

Building Minds for the Future,
Character for a Lifetime
Michelle Hayden—One Step
Ahead Daycare Center
Michelle Hayden worked with
Grace Hill Women’s Business
Center and Area Resources for
Community and Human Services
(ARCHS) to start her business,
One Step Ahead Daycare Center.
Grace Hill helped Hayden develop
a business plan and provided
entrepreneurship training.
ARCHS gave her a grant to help
renovate the exterior of the

Using a home equity loan
as capital, Hayden started her
day-care business in Old North
St. Louis. Being a working mother helped her find her niche of
providing a safe environment for
the children of working parents,
she said. Hayden’s own children
come to the center, and her oldest daughter works as a junior
counselor. Hayden said she is
nurturing future community
leaders. The day care’s motto is
“Building Minds for the Future,
Character for a Lifetime.”

“I would try to comply with a
state regulation, and the city
would have a separate regulation that was different. Grace
Hill really helped me think
about all aspects of my
business plan.”
—Michelle Hayden
space she leases from The Youth
and Family Center. The money
allowed her to add a fire exit
and playground.
It was hard work getting
everything on the same page,
Hayden said. “I would try to
comply with a state regulation,
and the city would have a separate regulation that was different,” she said. “Grace Hill really
helped me think about all
aspects of my business plan.”

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“We bring our morals and
principles to work with us every
day,” she said.
Working with children and
families is something that comes
naturally to Hayden and her staff.
They often help the families they
serve in other ways. Job, housing,
food and human service referral
information is kept close at hand.
“I’ve had parents who lose their
job and need to find another one
fast. Sometimes a child support

2

AND

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check is late and food is running
out at home or they need help
with aging family members as well
as babies,” Hayden said. She also
has a close relationship with The
Youth and Family Center, where
her day care is located. The services offered at the center and at
the day care complement each
other and the organizations often
refer families to each other.
After being in business one year,
Hayden is right on target with her
business plan. She gives credit
to her husband, children and sister, Gwen Brown. Brown works
daily alongside Hayden, teaching
2-year-olds. “Gwen is the person
I can always go to when I need
an honest answer,” Hayden said.
“She always gives me good advice.
She cares about me, my family
and the kids.”
Mechanic Makes House Calls
Shelley Wilson—Wilson’s Mobile
Oil Change
At the age of 13, Shelley Wilson
helped her dad when he worked
on cars. It was a family tradition.
“It started with my grandfather,
who passed his love of cars to my
dad, who passed it on to me and
my brother. I just liked cars and
wanted to know what makes
them run,” Wilson said. After
graduating from high school,
Wilson worked at a number of
jobs and worked on cars part
time. At the age of 30, she
became a certified auto mechanic.
As a female mechanic, Wilson
worked mostly with men and
often had to deal with teasing.
“It’s a double whammy being a
woman and a mechanic,” Wilson

related good-naturedly. Wilson
was working for a bus company
when she decided to investigate
starting her own business. She
knew she wanted freedom and

Shelley Wilson, left, and her partner Laura
Rose, run Wilson’s Mobile Oil Change.

flexibility in her life. The years
of listening to customers talk
about their busy lives gave her
the idea for her business: a
mobile oil change service that
comes to a customer’s home
or workplace.
Wilson began to research ways
to make her idea a reality. The
Southern Illinois UniversityEdwardsville SBDC office in East
St. Louis was the perfect place to go
for help and information. There
she was able to write an effective
business plan, learn how to budget and plan for her business.
One of the things she learned
was patience. “I wanted everything to happen at once,” Wilson
said. “Working with the SBDC
taught me how to take steps, allowing me to slowly grow my business,
making it financially stronger.”
Wilson used her own money to
start Wilson’s Mobile Oil Change
in Collinsville, Ill., and the business has been debt-free since its
birth four years ago. Wilson and

her business partner, Laura Rose,
scour pawn shops and garage
sales for deals on used tools in
good condition. They also promote their business by distributing fliers to organizations and
businesses in their community.
Wilson acknowledged that
being debt-free has allowed her
time to establish her business and
not worry about repaying a loan.
She is working on a plan to offer
a service package to businesses
that have a fleet of vehicles and
is investigating ways to offer her
services to low-income individuals and the elderly. “There are a
lot of people out there who need
a car to get back and forth from
work but can’t afford to pay the
high price at a lube shop or a
mechanic. I want to help those
people,” Wilson said.
SBDCs Offer Technical Help
SBDCs in the St. Louis Fed’s district report that they are working
with a growing number of women
who want to start businesses.
For example, Grace Hill
Women’s Business Center, an
SBDC in St. Louis, provided
training classes and one-on-one
counseling to 440 women last
year. Lynette Watson, the center’s director, said many of those
women want to become business owners to have more control of their lives.
An SBDC at Southeast
Missouri State University also
has seen growth in womenowned businesses. The center’s
director, Buzz Sutherland, said
he’s noticed more women than
men start businesses as a

ON

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AT

3

The Community Affairs staff at the Federal Reserve Bank of St. Louis is focusing its efforts
on small business and entrepreneurship during 2004 and 2005. This is the third of several
articles scheduled in Bridges on those topics.

lifestyle choice. “Many women
look for a business venture, like
child care, that is fairly inexpensive to start and will provide
them a living income,” he said.
Jim Mager, director of the
Southern Illinois UniversityEdwardsville SBDC, and Theresa
Ebeler, development specialist at
its East St. Louis Center, also see
more women taking charge of
their future by starting their own
businesses. However, they said
women are choosing ventures that
are not the traditional businesses
women gravitated to in the past.
There is one important point
that all agree on: Those trying
to start new businesses need to
be prepared when they go to the
bank for a loan.
Mager said entrepreneurs
sometimes don’t understand
that starting a business has an
amount of risk involved. “Banks
are apprehensive about taking
risks, and there is nothing riskier
than a small business,” he said.
When seeking a loan, entrepreneurs must be prepared to
sell themselves, Ebeler said.
“A good business plan is not
always enough.”

WWW.STLOUISFED.ORG

Resources for Entrepreneurs
Grace Hill Women’s Business Center
2324 N. Florissant Ave.
St. Louis, MO 63106
(314) 539-9840
www.gracehill.org/wbc/index.htm
Southeast Missouri State University
Small Business Development Center
Robert A. Dempster Hall
Cape Girardeau, MO 63701
(573) 986-6084
www2.semo.edu/sesbdc
Southern Illinois University—Edwardsville
www.siue.edu/SBA/services.htm
Edwardsville Campus SBDC
200 University Park Drive
Campus Box 1107
Edwardsville, IL 62026
(618) 650-2929
East St. Louis Campus SBDC
411 E. Broadway, Suite 1010
East St. Louis, IL 62201
(618) 482-8300
Shawnee Community College
Office of Economic and
Small Business Development
8364 Shawnee College Road
Ullin, IL 62992
(618) 634-3231
www.shawneecc.edu/communit/sbdc.asp
St. Louis bizwomen.com
http://stlouis.bizjournals.com/bizwomen
Small Business Administration
www.sba.gov
Online Women’s Business Center
www.onlinewbc.gov/index.html
Center for Women’s Business Research
www.womensbusinessresearch.org/index.asp
National Women’s Business Council
www.nwbc.gov/index.html

Bank’s Branches Rev Up Community Affairs Work

I

n case you
haven’t heard,
the times they
are a-changin’ in the
Fed’s Eighth District.
New people, new
programs and a new
emphasis on community outreach signal
a shift in the focus of
the Federal Reserve
Bank of St. Louis
at its branches in
Little Rock, Ark.;
Louisville, Ky.; and
Memphis, Tenn.
By Glenda Wilson
Community Affairs Officer
In all three zones its branches
serve, the St. Louis Fed is working to build a broad “intellectual
presence.” An expanded Community Affairs staff is doing its part
by reaching out to an increasing
number of community leaders.
Even as this outreach is taking
place, the “physical presence” of
the Fed will be less obvious as it
closes its buildings in Little Rock
and Louisville and moves a streamlined staff into smaller quarters.
To understand what this all
means, let’s back up a little and

Community Affairs Manager Ellen Eubank,
left, and Dena Owens have teamed up to
cover the Bank’s Memphis zone.

Lyn Haralson, left, and Amy Simpkins are
working in the Little Rock zone.

talk about what precipitated
these changes.
One of the Fed’s main functions is processing commercial
checks—approximately 15 billion
to 20 billion a year. As electronic payments become increasingly popular with consumers, the
demand for check processing is
steadily falling, and studies predict the trend will continue for
some time.
As a result, Reserve Banks
throughout the country are
reducing their check operations.
By the end of 2006, the number
of check processing sites will drop
from 45 to 23. The St. Louis Fed
was among the first to feel the
crunch. Check operations in
Little Rock and Louisville were
shut down this summer and
moved to the Memphis branch
and the Cleveland Fed, respectively. Cash processing departments housed in Little Rock
and Louisville also were closed.
The buildings in both cities are
being sold and the remaining
staff moved.

The Community Affairs Office has
worked for about a quarter of a century to foster community development
throughout the District.

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4

With the main function of the
Little Rock and Louisville branches
now dispersed to other locations,
the question for Eighth District
officials was how to maintain a
strong presence in those regions
as well as the Memphis region.
One of the answers was an
enhanced focus on community
outreach.
To accomplish this goal, the
branches are expanding outreach
efforts and planning new programs.
The Bank was a cosponsor of an
International Urban Planning and
Environment Association symposium in September in Louisville.
A major conference on entrepreneurship and small business is
scheduled next spring in Memphis.
And a community development
speaker series is under way in
Little Rock. (See related story.)

AND

COMMUNITIES

Faith Weekly, left, and Lisa Locke will provide assistance in the Louisville zone.

New staff have come on board
in all three cities.
In Memphis, Dena Owens is
working with Community Affairs
Manager Ellen Eubank. Owens
formerly was with Memphis
Center City Commission. Their
zone includes part of western
Tennessee, part of eastern
Arkansas and the northern half
of Mississippi. Eubank can be
reached at (901) 579-2421 and
Owens at (901) 579-4103.
In Little Rock, Amy Simpkins
and Community Affairs Specialist Lyn Haralson are working
together to cover the majority of
Arkansas. Simpkins, who comes
to the Fed from Community
Health Centers of Arkansas, has
experience in nonprofit program
management and community
outreach. Haralson can be

Speaker Series Part of Initiative at Branches
Federal Reserve Board’s
One of the ways the Federal
On Dec. 7, Pinsky will come
Consumer Advisory Council.
Reserve Bank of St. Louis is
to the podium to present his
Butts will wrap up the series
“Grow,
Change
or
Die”
philosodemonstrating its commitment
on
Feb.
17, 2005. He is pastor
phy
for
community
development
to an “intellectual presence” at
of
the
nationally
renowned
corporations.
Pinsky
practices
its branches (see related story)
Abyssinian
Baptist
Church in
what
he
preaches.
Since
he
was
is by sponsoring a community
Harlem
and
one
of
the founders
named
president
and
CEO
of
development speaker series in
of
the
Abyssinian
Development
National
Community
Capital
Little Rock, Ark.
Corp. The community-based
Titled “Seizing Opportunities
organization has been responsible
for Improving Local Commufor more than $300 million
nities,” the series features
in housing and commerthree exciting speakers,
cial development in
all well-known authoriHarlem. Butts
ties on commucontinues to
nity develophelp guide
ment. They
the daily
are Richard
operation of
Baron, Mark
this nonprofit
Pinsky and the
organization.
Rev. Dr. Calvin
IM
In
addition
to his work
O. Butts III.
ES
PR
I
in
the
community
As Bridges goes to
T
OV
NI
ING
and as a pastor,
press, preparations
U
M
L
M
O
O
C
C
A
L
Butts is presiare under way for
dent of SUNY
the first lecture
(the State
on Sept. 30 by
University
of
Baron. His firm,
New
York)
McCormack
College of
Baron Salazar
Rev. Dr. Calvin O. Butts III
Richard Baron
Old
Westbury.
in St. Louis, is
A
native
of
New
York
City,
he
recognized in the community
has
received
more
than
1,000
development industry for its
Mark Pinsky
honors and commendations.
role in rebuilding abandoned
Among them is recognition
Association
in
1995,
the
neturban neighborhoods with
as a “Living Treasure” by the
work
of
community
developmixed-income housing and
New York City Chamber of
ment
financial
institutions
has
commercial development.
Commerce and Industry.
grown
six-fold.
An
author
of
Baron’s holistic approach to reviThe public is invited to attend
books
and
articles
on
public
talizing communities is evident
the
two remaining lectures, which
policy,
Pinsky
was
instrumental
in his personal involvement in
include
a reception. For inforin
creating
the
federal
CDFI
the community, such as working
mation,
visit www.stlouisfed.org
Fund
and
is
on
the
CDFI
Fund
with a St. Louis group to transor
call
Lyn
Haralson at (501)
Advisory
Board.
He
also
was
form seven low-performing
324-8240.
recently named vice chair of the
city schools.

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reached at (501) 324-8240 and
Simpkins at (501) 324-8268.
In Louisville, Federal Reserve
Bank employee Lisa Locke will
return to the Community Affairs
department after spending several years elsewhere in the Bank.
She will join Community Affairs
Specialist Faith Weekly. Their
zone includes the western half
of Kentucky and a portion of
southern Indiana. They can be
reached at (502) 568-9216.
The six Community Affairs
specialists will not be alone in
their work. Senior branch executives will play a stronger role in
Community Affairs and will participate in an increasing number
of outreach activities. Economic
education coordinators also have
been assigned to the three branches.
The Community Affairs Office
has worked for about a quarter
of a century to foster community development throughout the
District. The office offers information on topics such as affordable housing, fair access to credit,
small business and the Community Reinvestment Act. Community Affairs specialists conduct
seminars, write articles and collaborate with other organizations
on community development and
financial education projects.
Most importantly, staff members are a link between lenders
and community groups, providing advisory services and technical assistance on issues affecting
low- and moderate-income individuals and communities.

Speaker Series
h

Pp

Pp

Pp

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5

WWW.STLOUISFED.ORG

Campaign Warns: “Don’t Borrow Trouble”

A

three-year
“Don’t Borrow
Trouble” campaign was launched
earlier this year by the
St. Louis Coalition to
Promote Reputable
Lending. The goal of
Don’t Borrow Trouble
Metro St. Louis is to
educate borrowers on
how to avoid predatory lending practices.
With the support of
Freddie Mac and the
U.S. Conference of
Mayors, local campaigns are active in
dozens of cities across
the nation.

Refinancing your home
can be risky.
1-866-299-2899

Call
before you sign anything.

By Matthew Ashby
Community Affairs Specialist
The St. Louis Coalition to
Promote Reputable Lending has
been working since 2001 to
promote sound lending practices in the metropolitan area.
(See Bridges, Autumn 2003.)
The coalition has grown to a
partnership of nearly 60 private, public and nonprofit
organizations. In 2001, the
coalition began mapping out

Eye-catching posters promote the Don't Borrow Trouble Metro St. Louis campaign. Organizers saved money
by entering an agreement with a similar campaign in Minnesota to use their promotional materials.

a comprehensive, communitywide approach to combat predatory lending.
After research into Don’t Borrow Trouble campaigns across
the nation, the group wrote a
business plan. Information

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was gathered from the other
sites regarding operations, budget, remedies, effectiveness and
outcomes. The coalition was
not looking to copy other campaigns. Rather, it wanted to
adapt the elements that would

6

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work best for local conditions.
Freddie Mac and the national
Don’t Borrow Trouble program
gave the coalition $30,000 to
seed the project.
The first phase of the threeyear campaign includes establishing an educational component, a
grassroots marketing and media
campaign, a toll-free hotline for
counseling and legal services,
and referrals to partner agencies
from hotline calls. The hotline
was established hand-in-hand
with the grassroots marketing
campaign. One of the group’s
goals was to save each partner
unnecessary work and to achieve
synergies by clustering activities
and roles.
A public relations firm provided advice on reaching consumers. Catholic Charities in
St. Louis agreed to take hotline
calls through its existing call
center. An extensive referral
network of coalition members
was organized to handle calls
generated by the marketing and
community outreach efforts.
The coalition signed an agreement with the Minnesota Don’t
Borrow Trouble Campaign to
use its print materials and television public service commercials.
This provided the St. Louis campaign with a windfall in budget
savings. The coalition had the
materials edited for items like
telephone numbers and names.
The University of Missouri
Outreach and Extension developed a curriculum for a train-

the-trainer program for the
public speakers’ bureau. Twentytwo people have completed the
training, and public speakers
have explained the program
during several major events.
Funding has come from unexpected places, including a nationwide class action settlement fund
managed by a group of state

attorney generals. The coalition
applied through the Missouri
and Illinois attorney generals
and received a grant of $54,080.
As time goes on, the coalition
is evolving. It remains open to
new members, watches and listens closely to the local mortgage market, and adapts its
approach to change. It is

moving from a grassroots stage
to a growth state and may
soon enter an expansion phase
when television and print ads
become widespread. The coalition also will address how to
reach non-English speaking consumers who may be vulnerable
to predators.
Any organization interested in

Funding for Don’t Borrow Trouble Metro St. Louis
St. Louis Affordable Housing Trust Fund

$57,500

Consumer Protection and Education Fund

$54,080

Freddie Mac

$30,000

First Bank

$5,000

St. Louis Association of Realtors

$5,000

U.S. Bank

$750

Commerce Bank

$250

becoming a partner in the coalition should contact Mike
Eggleston at (314) 533-0600.
The local web address is
www.beyondhousing.org/
partners/dontborr.
The local toll-free hotline
number is 1-866-299-2899.
The national web site is
www.dontborrowtrouble.com.

DBT Campaigns Come to Louisville, Memphis
St. Louis is not the only city in the Federal Reserve’s Eighth District to
have a Don’t Borrow Trouble initiative. Last spring, coalitions in Louisville,
Ky., and Memphis, Tenn., announced campaigns in their areas.
The hotline number in Louisville is (502) 736-9999. In Memphis, the
number is (901) 432-4621.
The lead agencies coordinating the effort with Freddie Mac in Louisville
are Homeownership Partners and the Louisville Urban League. In addition to the lead agencies and other Kentucky partners, the city of New
Albany, Ind., joined the campaign. Foreclosure rates in Kentucky have
recently increased, and Indiana has one of the highest foreclosure rates
in the nation.
Memphis Area Legal Services is the lead agency coordinating Don’t
Borrow Trouble Memphis.

Flowchart for St. Louis Hotline Calls
Hotline calls to 1-866-299-2899
(Catholic Charities)

Consumer
Loan
Workouts

Referrals to
reputable lenders for
1st & 2nd mortgages

Housing counseling—loss
mitigation

The flow chart shows how calls to the hotline are divided
into various categories. Once it is determined where the
request fits, the caller is directed to agencies that have
agreed to handle the requests for help.

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Legal services—
loss mitigation
and litigation

Loan rescue fund

AT

7

WWW.STLOUISFED.ORG

Personal
financial
education

Enforcement

Indiana Homeowner Protection Act Exempts Bankers
Indiana home buyers have new
legislation to protect them from
abusive lenders who prey on
unsuspecting borrowers. The
Indiana Homeowner Protection
Act (IHOPA) is intended to curtail high-cost loans that are not in
the best interest of the borrower.
The law covers loans made by

mortgage brokers and consumer
finance companies. Lending
institutions that are already regulated—banks, trusts, savings
and loans, credit unions, and
industrial loan and investment
companies—are exempt.
Unlike similar legislation in
other states, IHOPA does not

hold wholesale buyers of loans
liable for purchasing predatory
loans. Federal Home Loan
Banks are also exempt from
penalties if predatory loans are
used as collateral for advances.
In addition, the law establishes a homeowner protection unit
in the Indiana attorney general’s

office. The unit will investigate
deceptive practices, institute
appropriate administrative and
civil actions, and pursue prosecution where appropriate. A
new $3 mortgage-recording fee
on all mortgages made in the
state, including those made by
banks, will pay for the unit.

• refinance a zero-interest loan,
such as a Habitat for Humanity
loan, or a subsidized loan
within 10 years of the loan
origination unless the original
lender agrees to the refinancing in writing; and
• refuse to tell the borrower
what is still owed.

For high-cost loans, lenders
may not:
• roll points and fees into the loan
and charge interest on them;
• charge certain fees if a loan is
refinanced within four years;
• charge a penalty for paying off
the loan early after the first
two years of a loan;
• require a balloon payment after

regular payments on a loan
if the balloon comes within
10 years of start of the loan;
• set up a loan so that, even
when the borrower makes
regular payments, the amount
that the borrower owes grows.
• make a loan that a borrower
cannot pay back, given his or
her monthly income.

Protection Act Highlights
For all home loans, lenders
may not:
• roll the cost of credit insurance into the loan amount
and charge interest on it;
• demand that the borrower
pay the total amount due on
a loan unless the borrower
has already stopped making
loan payments;

Illinois Lenders Invited to Investment Meetings
Bankers in Illinois are invited
to attend one of two fall luncheon meetings to learn about
a CRA investment opportunity
from the Illinois Facilities
Fund (IFF).
Sponsored by the Community Affairs Office of the Federal
Reserve Bank of St. Louis, the
Oct. 20 and 21 meetings will
focus on the IFF. A nonprofit
financial institution that helps
Illinois nonprofit organizations
through real estate and facilities-

Recreation Complex, located
between Mt. Vernon and
Marion, Ill. The Oct. 21 luncheon will be at Lonzerotti’s
Italia Restaurant, 600 E. State
St., in Jacksonville, Ill.
For more information and to
register for these meetings, call
the Community Affairs Office at
(314) 444-8646. To contact the
IFF, call the Springfield office at
(217) 525-7701 or the Chicago
office at (312) 629-0060.

related loans, the IFF is seeking
investors for its Investor Consortium Fund. The fund is designed
to raise $100 million by issuing
collateral trust notes.
The IFF has a diversified loan
portfolio, lowering risk to financial institutions. In addition,
the IFF provides investors with
reports to assist them in receiving CRA credit.
The Oct. 20 luncheon meeting will be at the Seasons Lodge
and Restaurant at Rend Lake

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8

AND

COMMUNITIES

SPANNING

THE REGION
T h e r e g i o n s e r v e d by t h e F e d e r a l R e s e r v e B a n k o f

Missouri Tax Credits Designed
to Help Business Incubators
Taxpayers who contribute
$3,000 or more to business
incubators in Missouri can apply
for state tax credits equal to 50
percent of the contribution.
The Small Business Incubator
Tax Credit Program is administered by the Department of
Economic Development (DED).
The maximum tax credit is
$50,000 per contribution to a
single incubator and $100,000
per contribution to multiple
incubators. The overall maximum amount of tax credits that
can be issued under the program each year is $500,000.
For information, contact the
DED at (573) 751-0295 or visit
www.missouridevelopment.org.
Site Selection Presents
Competitiveness Award
This past May, Site Selection
magazine chose the state of
Indiana as the winner of its
2003 Competitiveness Award.
The magazine—a publication
for CEOs, corporate real estate
executives and others working
in development—presents the
award on the basis of 10 criteria
that measure business expansion
activity in the previous year.
Indiana restructured its business tax system in recent years.
That effort has been credited
with making the state a more
attractive place in which to make

S t. L o u i s e n c o m pa s s e s a l l o f A r k a n s a s a n d pa rt s o f I l l i n o i s ,

investments
I n d i a n a , K e n t u c k y, M i s s i s s i p p i , M i s s o u r i a n d T e n n e s s e e .
and create jobs.
In 2002, the gross
web site at www.state.il.us/dfi/
receipts and inventory
numbers. The amendments
default2.htm.
taxes were eliminated, and
make it illegal to publicly disthe research and development
play an individual’s Social
tax credit was increased from
Security number; to print the
Resource Helps Indiana’s
5 percent to 10 percent.
number on cards needed to
Agriculture Entrepreneurs
In 2003, the state made strides
access services and on materials
Working under contract to the
in job creation by investing $75
that are mailed to the individIndiana Office of the Commismillion in Indiana’s 21st Century
ual, with various exceptions;
sioner of Agriculture, the SouthResearch and Technology Fund,
and to require an individual
ern Indiana Rural Development
creating a venture capital tax
to transmit a Social Security
Project (SIRDP) has begun work
credit and funding for certified
number over the Internet.
on the Indiana Alternative Agritechnology parks.
House Bill 5197 is new legisculture Directory. The directory
Four of the top 10 states listed
lation to help protect senior citiwill be a resource for agriculture
in Site Selection as being competzens from lenders who offer
entrepreneurs and communities
reverse mortgages in bad faith.
itive—Indiana (1), Kentucky (2),
searching for new income-proThe law takes the principles
Illinois (4) and Tennessee (10)—
ducing activities.
developed in the Illinois High
are in the Eighth District of the
The directory will include listRisk Home Loan Act and applies ings of successful alternative venFederal Reserve Bank of St. Louis.
them to reverse mortgage lenders.
The criteria used to judge
tures as well as case studies of
An amendment to the Debt
states come from Conway Data
50 enterprises that hold promise
Management Services Act proInc.’s proprietary New Plant
for Indiana farmers in transition.
tects consumers from deceptive
SIRDP, a nonprofit organization,
database, which tracks new and
credit
counseling
services.
The
is
working in partnership with
expanding corporate facilities.
law targets debt management
many organizations to develop
companies that abuse conthese materials, including Purdue
New Illinois Laws Target
sumers
by
not
performing
debt
University’s New Ventures Team,
Fraudulent Practices
management
services
and
by
county extension offices and
The state of Illinois recently
charging
excessive
fees.
other agricultural organizations.
struck a blow on fraud with four
Senate
Bill
2901
requires
retailSIRDP anticipates completion
pieces of legislation to combat
ers
to
provide
written
notices
of
the Alternative Agriculture
identify theft, deceptive practices
regarding
fees,
charges
and
expiDirectory
by late 2004.
by lenders making reverse mortration
dates
attached
to
gift
cards.
For
more
information or to
gages, deceptive credit counselFor
more
information,
visit
the
find
out
how
to nominate a sucing by debt management services
Illinois
attorney
general’
s
web
and gift certificate fraud.
cessful agricultural entrepreneur
site at www.ag.state.il.us, the
Amendments to the Consumer
for inclusion, contact Ellen
Illinois Public Safety web site
Fraud and Deceptive Business
Cowell at SIRDP by e-mail at
at www.illinois.gov/safety or the
Practices Act curtail unnecessary
ecowell@sdg.us or by phone
Division of Financial Institutions at 1-800-816-0019.
dissemination of Social Security

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WWW.STLOUISFED.ORG

Get Checking
Get Checking, a program for
former or current bank customers
who have had problems managing their checking accounts, will
be the topic of a Nov. 4 meeting
for bankers who work in St. Louis
city and county and Jefferson
and St. Charles counties. The
University of Missouri Outreach
& Extension and the Federal
Reserve Bank of St. Louis are
sponsoring the meeting.
This innovative program
teaches consumers how to manage checking accounts and how
to reestablish their relationship
with a bank by cleaning up their
ChexSystems report.
Financial institutions can
help bring Get Checking to
the St. Louis area by providing

Have you

HEARD
Credit Bureau Takes New Approach
to Building Credit Histories
A new national credit bureau is
helping consumers who do not have
mortgages or credit cards build credit
histories based on other types of payments. The credit bureau—called Pay
Rent, Build Credit (PRBC)—has developed a data network where consumers
can list other bills they have paid, such
as rent, utilities and insurance. The
information is verified by a PRBC partner.
Consumers can present the data they

funding. They can also work
with local educators and Get
Checking national partners to
promote the program.
Graduates of the program
receive a certificate they can use

at participating financial institutions to open a new account,
reestablish a relationship with
the financial institution and
restore their credit.
The benefits of the program

are two-fold. Graduates understand solid banking basics and
have skills to manage their
accounts. Financial institutions
benefit by enhancing their relationships in the community,
creating new partnerships,
increasing marketing and community reinvestment initiatives—
including receiving service test
credit for CRA—and giving
their new customers a chance
to Get Checking.
For more information about
the Nov. 4 meeting at the Federal
Reserve Bank of St. Louis or to register, call Jean Morisseau-Kuni at
(314) 444-8646.

have entered in the network to landlords
or lenders when applying for apartments
or mortgages. PRBC is also working
with bill payment service providers who,
with the consumer’s consent, would
automatically report payments to the
PRBC Data Network. For more information, visit www.payrentbuildcredit.com.

Main Street Sets Deadline
for 2005 Awards Program
The Main Street National Trust for
Historic Preservation is accepting nominations for its 2005 awards program
until Nov. 4. The national trust is also
accepting applications for its certification program for professionals.
The Great American Main Street
Awards recognize communities that

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10

have made significant achievements in
revitalizing their commercial districts
while keeping focused on historic
preservation. Winners will receive
$2,500, a trophy and national recognition. Applicants do not have to be
affiliated with a Main Street community
or program.
Community leaders and advocates
who have helped revitalize commercial
districts are eligible for a Main Street
Leadership Award. Nominees may
include schools, businesses, individuals, elected officials, government agencies and other organizations. Winners
will receive a trophy and national
recognition. Neither the nominators nor
the nominees have to be affiliated with
a Main Street community or program.

AND

COMMUNITIES

To learn more about the nomination process for either award, visit
www.mainstreet.org/awards or call
(202) 588-6140.
The national trust is also accepting
applications from professionals for its
Certification in Professional Main Street
Management training and credentials
program. Applicants do not have to be
affiliated with a Main Street community
or program. Past applicants have
included architects, planners and other
professionals working in community
development and commercial district
revitalization.
For information, visit
www.mainstreet.org/certification
or call (202) 588-6140.

RESOURCES

Metropolitan Statistical Areas: New

spreadsheets, e-mail, address books,

Tennessee Economic Development

Standards and Their Impact on Selected

notebooks, calendars and a file explorer.

Guide—The guide provides an overview of

Federal Programs—The General Accounting

What sets SimIndiana apart is that the

Tennessee’s economic accomplishments

Office recently released a report on new

software is provided by the state of Indiana

each year. This year, the guide includes an

standards for federal statistical recognition

at no charge. The only requirement is

update on the state’s growing technology

of metropolitan areas. The standards,

that users sign up with a valid Indiana

fields and automotive industry. It also

announced in 2000, include a new desig-

address. For more information, visit

looks at the state’s support for entrepre-

nation: micropolitan statistical areas, which

www.simindiana.com.

neurs. To find out more, visit

applies to less populated areas. To read

www.tnedg.com or call Dawn Rutledge

the report, go to www.gao.gov/cgi-bin/

2004 State of the Nation’s Housing—

getrpt?GAO-04-758.

Harvard University’s Joint Center for

BRIDGES
Bridges is a publication of the Community
Affairs department of the Federal Reserve
Bank of St. Louis. It is intended to inform
bankers, community development organizations, representatives of state and local
government agencies and others in the
Eighth District about current issues and
initiatives in community and economic
development. The Eighth District includes
the state of Arkansas and parts of Illinois,
Indiana, Kentucky, Mississippi, Missouri
and Tennessee.

Jones at (615) 253-1760.

CALENDAR

Contributors:
Glenda Wilson
Community Affairs Officer
Managing Editor
(314) 444-8317

Housing Studies released its report this

Dinero Hispano—A new web site presents

SimIndiana—This is a suite of desktop

summer. The center predicts that the hous-

personal financial education in Spanish.

productivity applications that recently has

ing industry will experience another strong

The site was developed by the InCharge

been made available to Indiana residents

decade, with women, minorities and immi-

Institute of America, a national nonprofit

for personal, academic, business or com-

grants playing a larger role in housing

organization. The web address is

Linda Fischer
Editor
(314) 444-8979

munity use. The product list includes famil-

markets. The report is available at

www.dinerohispano.com.

Community Affairs staff

iar applications such as word processing,

www.jchs.harvard.edu.

NOVEMBER
3-6

DECEMBER
8-9

JANUARY
13-14

Growth Through Change: Meeting the
Challenge Together—Chicago
Sponsor: National Community
Capital Association
www.communitycapital.org
(215) 923-4754

Consequences of the Consumer
Lending Revolution—St. Louis
Sponsors: Saint Louis University, Washington
University, Consumer Federation of America
and the National Consumer Law Center
http://law.slu.edu/conf/lending/index.html

Cooperating to Develop Communities:
Urban Rural Connections—St. Louis
Sponsor: Missouri Community
Development Society
www.mocds.org

5

13-17

Roundtable on CRA—Erie, Pa.
Sponsor: Federal Reserve Bank of Cleveland
(412) 261-7947 or 1-800-433-1035

NeighborWorks Training
Institute—New Orleans
Sponsor: Neighborhood Reinvestment Corp.
www.nw.org/training
1-800-438-5547

15-18
Housing Finance Institute—Boston
Sponsor: Fannie Mae
www.efanniemae.com/learning_center
1-800-243-5478

27-29
4th Annual New Partners for Smart Growth:
Building Safe, Healthy and Livable
Communities—Miami Beach, Fla.
Sponsors: Local Government Commission
and Penn State
www.NewPartners.org
(814) 863-5100

St. Louis:

Matthew Ashby
(314) 444-8891
Jean Morisseau-Kuni
(314) 444-8646

Memphis:

Ellen Eubank
(901) 579-2421
Dena Owens
(901) 579-4103

Little Rock: Lyn Haralson
(501) 324-8240
Amy Simpkins
(501) 324-8268
Louisville:

Faith Weekly
Lisa Locke
(502) 568-9216

The views expressed in Bridges are not
necessarily those of the Federal Reserve
Bank of St. Louis or the Federal Reserve
System. Material herein may be reprinted
or abstracted as long as Bridges is credited.
Please provide the editor with a copy of
any reprinted articles.
If you have an interesting community
development program or idea for an article,
we would like to hear from you. Please
contact the editor.

16
Entrepreneurs and Money...Getting
Together—St. Louis
Sponsor: Missouri Venture Forum
(314) 241-2683

Free subscriptions and additional copies
are available by calling (314) 444-8761 or
by e-mail to communityaffairs@stls.frb.org.

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