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BANKING & COMMUNITY

FEDERAL RESERVE BANK OF DALLAS

SECOND QUARTER 1997

erspectives

The Power
To Move

Public/Private Partnership Allows
Auto Shop Owner to Expand

Sengchanh “Sam” Khamphoumanivong,
owner of Sam’s Auto Repair, and
Bill Doeppenschmidt, a vice president
at CaminoReal Bank, stand in front
of the expanded business.

INSIDE

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The once-empty building is humming with business again. The former
service station about 10 miles east of
downtown San Antonio had been sitting
idle for about a year. It was just what
Sengchanh “Sam” Khamphoumanivong
needed to expand his auto repair
business.
Since its opening in 1993, Sam’s
Auto Repair had been located in a
cramped, one-car garage without an
automotive lift. Khamphoumanivong and
his employees had to work outside
because of limited space, even during

The Numbers

bad weather. The old garage lot he was

Show Improvement

renting wasn’t paved. His new location

In Lending

Ä
A Different Kind of Club

Ä
CRA Information
On the Internet

and buildings would attract new customers and allow him to work year-round,
regardless of the weather. And after
working in the auto repair field for more
than 12 years, Khamphoumanivong
would truly be able to grow his business.
Thanks to a public/private partnership
involving CaminoReal Bank, three San

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Antonio-area organizations that assist
small businesses and a lot of hard work
from Khamphoumanivong, Sam’s Auto
Repair opened at its new site in April
1996. A loan package worth $200,250
allowed Khamphoumanivong to buy the
closed service station, which has a threebay shop, a three-bay garage with lifts,
and a service station with a small office
and convenience store.
“The loan has improved my business
a great deal,” Khamphoumanivong said.
“The new location has better access, and
having a paved lot is a big improvement.
I have a lot more business now since my
location is bigger. The convenience store
has added business, too.”
Putting the loan package together
wasn’t easy. It required meetings of
Khamphoumanivong and representatives
of CaminoReal Bank, the San Antonio
Local Development Co. Inc. (SALDC),
the San Antonio Business Development
continues on page 2

P

ublic & Private Partnership
Doeppenschmidt referred Kham-

continued from page 1

phoumanivong to the local Small Business

Fund (SABDF) and the local Small

Development Center for assistance with

Business Development Center (SBDC).

a business plan and projections.

“Sam had a great idea when he

Doeppenschmidt then brought together

approached us about buying the location,

representatives of the loan funds and the

but he needed help to get it done,” said
Bill Doeppenschmidt, a vice president at
CaminoReal Bank. “You’ve got to put a
lot of effort into these types of loans.
They don’t happen overnight. But when
it works out, it’s a good way to put a
good loan on the books.”

The loan package Khamphoumanivong received to
expand his auto repair business has helped bring
in new customers. Additional income comes from
the convenience store.

Khamphoumanivong had been

development center, and the property

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seller and Khamphoumanivong. With the
bank as the convener, a deal was struck.
CaminoReal Bank gave Khamphoumanivong a $97,500 loan with a
15-year amortization to purchase and
improve the property. The loan
has a five-year term, after which the
borrower’s credit and the loan rate are

Small business loans can make it possible to add

reevaluated. CaminoReal Bank has a

jobs in a community. Sam’s Auto Repair now

first lien on the property.

employs 10 people.

San Antonio Local Development
Co., which administers the Economic
Development Administration’s revolving
loan fund, facilitated a $68,000 loan
to Khamphoumanivong and holds a
second lien. The fund offers belowmarket, fixed-rate financing for up to
33 percent of project cost.
The San Antonio Business Development Fund, a multibank community
development corporation, participated in
the financing package with a $25,000
loan to Khamphoumanivong and holds a
third lien. This development fund was
created by a consortium of banks and
the city of San Antonio to provide equity

a customer of CaminoReal Bank for

and debt financing to small emerging

several years with a business checking

companies, with an emphasis on

account. When Doeppenschmidt started

minority- and women-owned businesses.

working with Khamphoumanivong in

SABDF President Gilbert Gonzalez

October 1995 on the loan package,

said his agency knew it would be a

Khamphoumanivong did not have equity

tough deal to put together but that it

capital, working capital or a business

could be structured so all the players

plan, which made it difficult for him to

would be comfortable with the loan.

qualify for traditional bank financing.

Gonzalez said concerns about collateral

were put aside, and the loan was based

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on Khamphoumanivong’s character and
repayment history.
“We saw a lot of potential in Sam’s
business,” said Mike Mendoza, a senior
loan officer for San Antonio Local
Development Co., which is part of the
city of San Antonio’s economic development department. “The San Antonio
Business Development Fund loan also
enhanced Khamphoumanivong’s position and made it easier to get our part of
the loan package approved by our
board. As a development agency, we
are maximizing the use of federal funds
by participating with a private bank and
a community development bank. That’s
a good use of federal dollars.”
With approximately $260 million in total
assets, about 10 percent of CaminoReal
Bank’s portfolio consists of small business
loans. Doeppenschmidt said his bank is
committed to small businesses, and
working with area development agencies
makes good business sense.

3
FEDERAL RESERVE BANK OF DALLAS

Fast Facts

SECOND QUARTER 1997

Fast Facts

Sam’s Auto Repair
“Participating in these programs

Sam’s Auto Repair had the opportunity to expand from a one-car

allows us to make a loan to a company

garage to a six-bay garage and convenience store because of a

or an individual to expand a business

public/private partnership. The total development package was

that normally we couldn’t do as a

$200,250, of which $175,000 was used to purchase the land and

conventional loan,” Doeppenschmidt

improvements, $20,000 was used for working capital and the bal-

said. “You can add jobs, sometimes add

ance of $5,250 covered closing costs. All the loans have five-year

beauty to a community and keep a small

terms after which time they can be paid in full or possibly can be

business operating. And that makes this

rolled into one loan with CaminoReal Bank.

country go round.”
Khamphoumanivong said his new

CaminoReal Bank, $97,500

location on a main street offers greater

Fifteen-year amortization with a five-year term at Wall Street Journal

visibility. He employs a total of 10 people,

prime rate plus 2 percent (10.5 percent) and a first lien position

including his sister, father, brother and
sister-in-law. Clear goals and lots of long

San Antonio Local Development Co. Inc., $68,000

hours have been a key part of his

Economic Development Administration revolving loan fund

success, he said.

Fifteen-year amortization with a five-year term at 8 percent and a

“The biggest improvement was the

second lien position

location. The old shop had a gravel
drive. My customers would drive their
Mercedes and BMWs to me and get
them dirty. They thought I was a good
mechanic but didn’t like the location,”
Khamphoumanivong said.
He plans on adding gasoline sales
this year, as part of his business plan. He
also has been expanding his customer
base with commercial fleet contracts and
with the neighborhood residents who
shop at the convenience store.
Doeppenschmidt encourages banks
and development agencies to form longterm working relationships to overcome
potential roadblocks.
“The biggest problem is there are so
many programs out there that we don’t
know about. Education of lending officers
at banks is important,” Doeppenschmidt
said. “You’ve got to go the extra mile. Every
loan that comes in your front door might
not be able to work on face value. But
if you use these business development
groups and the funds that are out there,
you can make these things work.” Ä

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San Antonio Business Development Fund, $25,000
Multibank community development corporation
Ten-year amortization with a five-year term at 13 percent and a third
lien position
Owner Equity, $9,750
Total — $200,250
For more information:
Bill Doeppenschmidt, vice president
CaminoReal Bank
(210) 491-3628
Mike Mendoza, senior loan officer
San Antonio Local Development Co. Inc.
(210) 223-5626
Gilbert Gonzalez, president
San Antonio Business Development Fund
(210) 738-0312

C

ommentary
The Numbers Show Improvement
In Lending
Lawrence B. Lindsey resigned
from the Federal Reserve Board of

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Governors in February and has joined
the American Enterprise Institute in
Washington, D.C., and a New York
economic advisory firm. Drawing on his
experience as chairman of the Fed’s
oversight committee on consumer and
community affairs, he is planning a

Lawrence B. Lindsey—

book about community development,

former member of the Federal Reserve

tentatively titled Beyond Abuse and

Board of Governors

Neglect. The following remarks were

excerpted from a speech he gave at

a steady upswing in mortgages granted

the Federal Reserve Bank of Dallas’

to these groups, including significant

community development lending

double-digit increases during 1992-94.

conference in October 1996.

The numbers show that we have
reached a point where raceor ethnic-based discrepencies
seem to have largely disappeared
Access to credit by individuals and
communities that are the target of our
economic development efforts has
reached unprecedented levels.
The data for 1995 indicate that in a

The numbers show that we

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have reached a point where raceor ethnic-based discrepancies seem
to have largely disappeared. For
example, if the market for conventional,
non-government-assisted loans is
defined as families who earned $50,000
or more in 1994, then the proportion of
such families getting mortgages in
1995 was 9.6 percent for whites,
8 percent for blacks and 11.6
percent for Hispanics.
Including all mortgages, conventional and government-assisted, and
dropping the income threshold to
$25,000 shows that 6.4 percent of

year when the number of conventional

whites, 6 percent of blacks and 7.2

home purchase loans decreased

percent of Hispanics got mortgages in

overall from 1994, lending to African-

1995. Confining the base to married

Americans, Hispanics and Native

families with children —those most

Americans went up. The 1995 figures

likely to be in the market—produces

are part of a four-year trend reflecting

an even more compelling case that

FEDERAL RESERVE BANK OF DALLAS

disparities have largely disappeared.
The Federal Reserve’s Survey of
Consumer Finances gives good reason
to believe that the penetration of
underserved markets in the credit
card business was as dramatic and
preceded the large-scale increases
in mortgage credit.
Surveys conducted in 1989 and
1992 showed the proportion of white
families with outstanding credit card
debt rose only slightly—from 42.5
percent in 1989 to 44.1 percent in

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But the reduction in inflation…
has done more for home ownership
opportunities among low- and
moderate-income groups than
any program administered
by the government

1992. In 1995, this proportion was 47.5
percent. But the growth in credit card

world is self-interest. Without question,

use as a source of finance among non-

the most important economic develop-

whites was substantial. The proportion

ment has been a decline in the

of nonwhite families with outstanding

underlying rate of inflation and the

credit card balances rose from 34.1

consequent decline in medium- and

percent in 1989 to 42.9 percent in

long-term interest rates.

1992 and to 48.8 percent in 1995.

5
SECOND QUARTER 1997

Let’s do the standard math involved

This suggests that a potentially debili-

in any home financing decision. In 1990,

tating economic burden has been lifted

fixed 30-year mortgage rates averaged

from a significant share of the popula-

10 percent. Recently, they have been

tion, who can now meet economic

around 8 percent. The principal and

emergencies and time their purchases

interest payments on a $100,000

with greater ease.

mortgage declined from $878 to $734.

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There is a school of thought among
some politicians that fighting inflation is
bad for low- and moderate-income
people. But the reduction in inflation
during the 1980s, and the continuation
of that policy during the 1990s, has
done more for home ownership opportunities among low- and moderateincome groups than any program
administered by the government.
Our system of long-term fixedinterest rates and the home mortgage
interest deduction makes increasing

Using a standard set of assumptions

inflation highly profitable to those who

now? A part of me would like to

regarding property tax and insurance

already have financed their homes.

conclude that this is the result of a

payments (PITI) and a PITI-to-income

That is why we all grew up being taught

permanent change in attitudes in

ratio of 28 percent, the annual qualifying

that homes are a great inflation hedge.

Why has all of this occurred just

America. While I certainly believe that

income for this mortgage has fallen from

If, however, you are simply in the

we are a more enlightened country than

$48,771 to $42,600. That $6,171 decline

market for physical shelter, and not a

five or 10 or 20 years ago—that our

in qualifying income comes at a very

tax shelter or inflation shelter, high

collective consciousness has been

dense part of the income distribution,

inflation —and the resulting higher

raised, if you will—I do not believe

particularly in the minority population.

long-term interest rates— prices you out

this is the whole story.

And when one considers mortgage

of qualifying for a home. Furthermore, if

market innovations that have eased

your income is fairly moderate, you may

on a sense of guilt or charity or a fear

traditional underwriting constraints, the

not even qualify for the home mortgage

of enforcement action to motivate

increased opportunity resulting from

interest deduction. Thus, a low-inflation

behavior. But it will not last. The only

lower inflation and lower long-term rates

environment is a key to maintaining

permanent motivating force in this

is even more amplified.

home ownership opportunities. Ä

In the short term, one can rely

6

R

ESOURCE

A Different Kind of Club
Recognizing that an educated
borrower can become a good banking
customer and a solid neighbor, nonprofit
groups and banks are working together
to launch a different kind of club: the
home-buying club.
These clubs provide in-depth
education and resource options for
potential borrowers, as well as a realistic
look at all the steps involved in buying a
home. Clubs sponsored by nonprofit
groups may work with members for a
year or more, focusing on long-term
credit rehabilitation, household budgets
and down payment savings plans to
help members become bankable.
In addition to forming partnerships
with nonprofit clubs, some banks have
established their own clubs. Banklaunched clubs may offer their members
reduced fees on savings and checking
accounts and mortgage and closing

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Kimberly Bradford-Brown,
business development
coordinator for the
NAACP’s Community
Development Resource
Center in Austin, answers
a question from a
member of the
homebuyer’s club.

with 11 members. Along with education,

the Austin area and the steps involved in

the CDRC emphasizes long-term credit

getting a mortgage. NationsBank has

rehabilitation to help each club member
become bankable.

fees. Some clubs even prequalify loan

“We saw so many people coming in

applicants upon successful completion

who had credit issues, and most needed

of the program.

at least a year to get those cleared

No matter how they are structured,

up,” Bradford-Brown said. “The only

the clubs all have one goal: an educated

requirement is a genuine desire to be a

borrower with stable credit ready for

homeowner. They sign a contract with

home ownership.

the club to show they will be committed

Nonprofit-sponsored clubs
“Our No. 1 goal is to educate members to be able to buy homes, so they

to the whole one-year process. It’s not a
quick fix.”
Club members develop individual

understand the process, the players

budgets and down payment savings

involved and where they fit in,” said

plans. Members must call Bradford-

Kimberly Bradford-Brown, business

Brown once a week, attend monthly

development coordinator of the NAACP

educational workshops and prove they

Community Development Resource

are making progress with their savings

Center (CDRC) in Austin.
Bradford-Brown developed a one-year

plans. Workshop topics include understanding credit, maintaining household

curriculum for the CDRC homebuyers

finances, planned borrowing, preparing

club, which was formed in August 1996

for home ownership, housing tours of

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provided a guest instructor for the
course; other guest instructors include
real estate agents, city inspectors,
appraisers and mortgage brokers.
“We’re getting a lot of support
from the banking community,” BradfordBrown said. “After the club members
have completed the process, the loan
officer won’t have to spend time to
educate them. An educated borrower is
a better customer.”
The San Antonio Development
Agency (SADA) also helps educate
potential borrowers. Nine financial
institutions have teamed up with SADA
to provide resources for its homebuyers
club: Bank of America, Broadway Bank,
Bank One, Dimensions Mortgage, Frost
National Bank, Guaranty Federal Savings Bank, Mellon Mortgage, Norwest
Mortgage and Texas Commerce Bank.

7
FEDERAL RESERVE BANK OF DALLAS

To get into SADA’s 10-hour program,

SECOND QUARTER 1997

loan closings. As with the NAACP pro-

buyer’s Advantage Club offers discounts

applicants must provide detailed

gram in Austin, SADA makes a commit-

on bank and mortgage fees, and savings

information on income, credit and

ment to work with families no matter how

and checking accounts free of service

current bills. SADA runs a credit history

long it takes.

report on each applicant as the first step
in building an individual budget/savings
plan and to help determine how much
families can afford to spend on a home.
More than 300 families have graduated
from the program since it began in
November 1995. Of those, 80 have
applied for loans, 25 have closed
on loans, and 16 are waiting for
construction to start or conclude.
Although 74.2 percent of SADA
participants earn incomes of 80 percent
or below the San Antonio-area median,
the program is open to all income levels.
Guest speakers include loan officers,
builders and real estate agents, who
cover such topics as down payment
assistance and subsidies, and floor
plans of available properties. SADA
tracks all participants through to their

charges for one year. The bank recognized a potentially lucrative long-term

“Our goal is to make sure participants

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have access to the information and to
a home mortgage for which they can
qualify,” said Albert Uriegas, an executive assistant at SADA. “As people
become better educated, they can get
into home ownership aware of the
responsibilities of all parties and not get
into serious problems later. When families know what they can afford,
they can make the financial decisions
that will ensure them quality housing.
Families also can explore the assistance
programs available to homebuyers.”
Bank-sponsored clubs
Bank-sponsored clubs often feature a
variety of savings, checking and loan
services, packaged into incentive plans
for members once they complete the
program. The Bank of America Home-

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market, as well as a better way to
quantify and track its marketing efforts.
“It’s good business,” said Bill Allin,
vice president and Texas area manager
with Bank of America Mortgage in Irving.
“We’ve been doing a lot of mortgages
through the club. We offer the whole
package because we want an ongoing
relationship. Hopefully, we can go back
to them later with other products.”
Bank of America’s pilot club,
launched in the spring of 1996, grew
out of earlier seminars on home buying.
Clubs are now active in the Dallas,
Fort Worth, Houston, San Antonio and
Austin markets.
Upon completion of the bank’s buyereducation program, club members may
qualify for a fixed-rate home loan with a
continues on page 8

From left, CRDC
homebuyer’s club
members Cynthia Carter,
Mary Bennett and
Lenora McFadden listen
to a presentation by
retired real estate agent
Mary Lee Comer at a
meeting in Austin.

DID YOU KNOW...?
CRA Information
on the Internet
Bank CRA examination ratings and a
listing of upcoming exams are now
available on the Internet. You can
access the information at your convenience, via the Web sites listed below.
Web sites for CRA ratings
Federal Deposit Insurance Corp.
www.fdic.gov/banknews/
monthexam.html
Federal Reserve System
www.bog.frb.fed.us/DCCA/CRA
Office of the Comptroller
of the Currency
www.occ.treas.gov/cra/crasrch.htm
Office of Thrift Supervision
www.access.gpo.gov/ots/press_rel.html

Web sites for CRA
examination schedules
Federal Deposit Insurance Corp.
www.fdic.gov/databank/qbp/excra.html
Federal Reserve System
www.bog.frb.fed.us/DCCA/CRA
Office of the Comptroller
of the Currency
www.occ.treas.gov/cra/duecra.htm
Office of Thrift Supervision (OTS)
www.access.gpo.gov/ots/press_rel.html

. A Different Kind of Club
. continued from page 7
. down payment as low as 5 percent, 2
. percent of which can come from family
. gifts, a government agency grant or a
. nonprofit grant. That means some mem. bers only need to provide a 3 percent
. down payment.
.
As with the other clubs, credit
. rehabilitation is the biggest issue
. people face coming into the Bank of
. America club, said Jim Richardson, vice
. president of community development.
. That process can take up to one year or
. longer. Club meetings are scheduled for
. evenings and Saturdays in community
. centers. The setting is casual, and the
. bank often provides child care.
.
“People need to feel comfortable
. about discussing their financial situa. tion,” Richardson said.
.
Loan officers and real estate agents
. often attend the meetings, where the
. bank presents information on down
. payment assistance programs. The
. bank makes sure it follows up with
. members, to help them gather
. information and accurately complete
. forms, Allin said.
.
The bank services offered to club
. members become tools to encourage
. saving and good credit practices.
. A special savings account is offered
. with no service charge, to encourage
. club members to save for their
. down payments.
.
“We can offer a lot of other services
. along with the home loan,” Richardson
. said. “We want not only their home mort. gage business but to develop a long. term banking relationship with them.”
. Potential for expansion
After the NAACP’s first class
graduates, Bradford-Brown wants to

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work with Austin-area banks, real estate
agents and others to generate incentive
packages for club members. Homebuyer clubs are in the works at two other
NAACP community development centers
in the country. The NAACP plans to
open more centers in 1997. BradfordBrown hopes to see clubs at all centers
eventually.
“People can live the American
Dream. I tell people if you can dream it,
you can live it if the commitment is
there,” Bradford-Brown said.
In San Antonio, the SADA program
is exploring options to offer other area
nonprofit groups homebuyer club
services, Uriegas said.
“There’s a lot of interest in getting
into the classes,” Uriegas said. “We’re
getting ready to do some expansion
in outreach efforts.Ӏ

Perspectives
Federal Reserve Bank of Dallas
Community Affairs Office
P.O. Box 655906, Dallas, Texas 75265-5906
214-922-5276

Gloria Vasquez Brown
Vice President
gloria.v.brown@dal.frb.org

Nancy C. Vickrey
Community Affairs Officer
nancy.vickrey@dal.frb.org

Ariel D. Cisneros
Community Affairs Specialist
ariel.cisneros@dal.frb.org

Jim V. Foster
Community Affairs Specialist
jim.foster@dal.frb.org

Bobbie K. Salgado
Houston Branch, Community Affairs Specialist
bobbie.salgado@dal.frb.org
Writing: Casey Miller Design: Patti Holland
The views expressed are those
of the authors and should not be
attributed to the Federal Reserve Bank of Dallas
or the Federal Reserve System.
Articles may be reprinted on the condition
that the source is credited and
a copy is provided to the Community Affairs Office.
Internet Web site: www.dallasfed.org