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ESSAYS ON ISSUES

THE FEDERAL RESERVE BANK
OF CHICAGO

APRIL 2009
NUMBER 261

Chicago Fed Letter
Explaining trends in wages, work, and occupations
by David H. Autor, professor, Massachusetts Institute of Technology, and faculty research associate, National Bureau of Economic Research

The inequality of labor market earnings in the U.S. has increased dramatically in recent
decades. However, closer examination of the data reveals two distinct periods of rising
inequality: 1973–89 and 1989–2005. The first period was one of diverging wages throughout
the distribution, while the second period was one of polarizing wage growth.

It is widely recognized that inequality

of labor market earnings in the United
States has increased dramatically in
recent decades. Over the course of more
than three decades, wage growth was
weak to nonexistent
at the bottom of the
1. Change in real hourly earnings, 1973–2005
distribution, strong
at the top of the distripercentage points
bution, and modest
30
in the middle. While
real hourly earnings
1989–2005
of workers within the
15
bottom 30% of the
earnings distribution
rose by no more than
10 percentage points
0
between 1973 and
2005, earnings of
1973–89
workers at the 90th
percentile rose by
–15
0
10
20
30
40
50
60
70
80
90 100
more than 40 perhourly earnings percentile
centage points.1
SOURCES : Autor, Katz, and Kearney (2006); and author’s calculations based on data from
the U.S. Census Bureau, Current Population Survey, from Unicon Research Corporation.

What is less widely
known, however, is
that this smooth,
monotonic growth of wage inequality
is a feature of a specific time period—
and that this time period has passed.2
Figure 1 shows that, consistent with common perceptions, the growth of wage inequality over the period 1973–89 was
strikingly linear in wage percentiles, with
sharp falls in real wages at the bottom
of the distribution and modest increases

at the top.3 Yet, starting in the late 1980s,
the growth of wages polarized, with strong,
ongoing wage growth in the top of the
earnings distribution (at or above the
70th percentile) and modest growth in
the lower tail of the distribution (at or
below the 30th percentile). Notably,
the portion of the wage distribution
that saw the least real earnings growth
over the period 1989–2005 was the
middle, roughly the group of earners
between the 30th and 70th percentiles
of the distribution.4 Thus, the periods
of 1973–89 and 1989–2005 represent
two distinct periods of rising inequality:
the first one of diverging wages
throughout the distribution and the
second of polarizing wage growth.
What explains the polarization of the
last 15 years?5 It is fair to say that the
question has not yet received an entirely
satisfactory answer. One potentially
promising—though surely incomplete—
explanation lies in the changing demand
for job tasks spurred by the remarkable
spread of computerization. The price
of computer power has fallen by roughly
one-third to one-half each year for several
decades.6 Processing tasks that were
unthinkably expensive 30 years ago, such
as searching the full text of a university’s
library for a single quotation, are now
trivially cheap. This rapid, secular price
decline creates enormous economic
incentives for employers to substitute

There is abundant evidence that the
demand for highly educated workers has
increased in the computer era, and it is
likely that the complementarity between
computerization and abstract work is
part of the explanation.

2. Employment shares, by occupational group, 1980–2005
percent
40

30

20

10

0
Managerial
Technicians,
Precision
and professional sales, and
production,
specialties
administrative craft, and repair
support
1980

1990

Service
occupations

2000

Operators, Farming, fishing,
fabricators,
and forestry
and laborers
occupations
2005

NOTES : Percent values show the occupational groups’ shares of overall employment. For details on the six occupational groups,
see the text.
SOURCES : Autor and Dorn (2008); and author’s calculations based on data from the University of Minnesota, Minnesota Population
Center, Integrated Public Use Microdata Series.

cheap computers for expensive labor in
performing workplace tasks. Simultaneously, it creates significant advantages for
workers whose skills become increasingly
productive as computerization advances.
But what are the tasks that computers
perform? One is immediately tempted
to answer, “Everything.” Indeed, it is hard
to think of a quotidian activity—from
checking the weather forecast to investing our retirement savings—that doesn’t
involve using a computer in one way or
another. Yet, although computers are
everywhere, they don’t do everything—
far from it. In fact, computers have a
very specific set of capabilities and limitations. Ultimately, the ability of a computer to accomplish a task is dependent
upon the ability of a programmer to write
a set of procedures or rules to tell the
machine what to do at each possible
contingency. This means that computers
are good at the things that people can
program them to do—and inept at
everything else.
For example, computer programs can
play an unbeatable game of checkers
and a nearly unbeatable game of chess.
These games follow well-described rules
and so are reasonably straightforward to
program. In the workplace, computers
accomplish countless data processing

and clerical activities, such as sorting,
filing, calculating, storing, retrieving, and
manipulating information. Similarly, computers now handle many of the repetitive assembly and monitoring tasks on
the factory floor. I call these procedural,
rule-based activities routine tasks.7
Yet, there are many essential tasks that
workers perform daily for which programmers and engineers do not know
the rules and therefore cannot program
a computer to do. One such set of tasks
is abstract thinking—e.g., developing a
hypothesis, making a persuasive argument, creating a new idea or product, or
motivating and managing a group of
workers. These abstract thinking tasks
require creativity, intuition, and insight.
Though all of us have ideas and insights,
the science of programming computers
to do likewise is still in its infancy. Thus,
for the moment, abstract thinking tasks
require educated, creative, and clever
people. Moreover, computerization likely
raises the productivity of workers performing abstract tasks. For instance, lawyers accomplish faster and more thorough
case research by tapping into legal databases. Engineers develop products more
quickly when assisted by computer-aided
design tools. Financial professionals handle much larger volumes of client money
than was feasible in the paper-based era.

But education-intensive, abstract tasks are
not unique in their (partial) immunity
from automation. A second group of tasks
that have proven remarkably hard to
computerize are so-called manual tasks.
These are tasks that require on-the-spot
flexibility and adaptability. Driving a truck
through city traffic, waiting tables at a
restaurant, and checking passengers’
identification at the airport—these are
all tasks that are easy for people but hard
for computers. Why? Because they require
complex and rapid interactions with unpredictable factors—erratic traffic, hungry
restaurant patrons, and unfamiliar faces.
Importantly, these manual tasks do not
require high levels of formal education.
One can potentially glimpse the impact
that computerization—more recently
complemented by international outsourcing (i.e., moving jobs overseas to
take advantage of lower production
costs)—is having on job tasks by considering the changing occupational structure of U.S. employment. We can look at
all U.S. employment across six major, and
very broad, occupational groups: managerial and professional specialties; technicians, sales, and administrative support;
precision production, craft, and repair;
service occupations; operators, fabricators, and laborers; and farming, fishing,
and forestry occupations. The highest
skilled of these occupational groups is
managerial and professional specialties,
followed (by some distance) by technicians, sales, and administrative support.
The four remaining groups—each averaging half the size of the first two—are
demonstrably less education-intensive.
Whereas in the year 2000, high school
dropouts made up 2.2% of employment
in professional/managerial jobs and
6.7% of employment in technical, sales,
and administrative support jobs, they
made up slightly over 20% of employment in the four remaining groups.
Growth has not been uniform across these
six occupational groups. Figure 2 shows

that managerial and professional specialty
occupations—the highest-skilled group—
experienced consistent, rapid growth
between 1980 and 2005, gaining 7.1 percentage points as a share of overall employment between 1980 and 2005—a 30%
increase. By contrast, employment in the
middle-skilled group of technical, sales,
and administrative support occupations
showed an inverse U-shaped pattern over
this period, expanding from 1980 to
1990 and then contracting over the next
15 years to below its initial 1980 level
(consistent with the growing substitution
of technology for routine tasks). Most
strikingly, employment shares in three
of the four low-skilled occupations fell
sharply in each decade. Between 1980
and 2005, farming, fishing, and forestry
occupations contracted by more than
50% as a share of employment; operators,
fabricators, and laborers contracted by
33%; and precision production, craft, and
repair occupations contracted by 19%.
Standing in sharp contrast to these patterns of declining employment, however,
is the experience of service occupations.8
Despite being among the lowest-paid
occupations requiring the least education in the U.S. economy, employment
in service occupations expanded in each
decade between 1980 and 2005, rising
from 11.0% of employment in 1980 to
11.8% in 1990, to 13.7% in 2000, and to
14.9% in 2005. This 35% increase over
the 25-year span is 6 percentage points
larger than the gain in employment
shares of managerial and professional
specialties during the same period. In
fact, service occupations are also the only
major occupational group that is growing
among non-college-educated workers
(i.e., those with a high school diploma
or lower education).
What is special about service occupations?
The largest categories within the service
occupations group are food preparation
and service; health service support (a
category that excludes registered nurses
and other skilled medical personnel);
and buildings and grounds cleaning and
maintenance. These are low-paying jobs;
in the year 2005, 75% of them had hourly
wages below the overall hourly median.
From the perspective of our conceptual
framework, what distinguishes these

occupations is that each is highly intensive in nonroutine manual tasks—activities
requiring interpersonal and environmental adaptability yet little in the way of formal education. These are precisely the
job tasks that are difficult to automate
with current technology because they are
nonroutine. Moreover, these jobs are difficult to outsource because, in large part,
they must be produced and performed
in person (at least, at the moment).
Employment projections from the U.S.
Bureau of Labor Statistics (BLS) support the view that low-education service
jobs are likely to be a major contributor to U.S. employment growth going
forward.9 The BLS forecasts that employment in service occupations will increase by 5.3 million, or 19%, between
2004 and 2014.10 The only major occupational category with greater projected
growth is professional occupations, which
are predicted to add 6 million jobs, a
21.2% increase.11 Like all forecasts, these
should be treated as tentative. Historically, the BLS has underpredicted the
growing demand for professional and
managerial occupations.12
Conclusion

This process of employment polarization—in which job growth is concentrated
among both highly education-intensive
abstract jobs and comparatively loweducation manual jobs—presents both
challenges and opportunities for the U.S.,
as well as other industrialized economies.
The rising productivity of highly educated workers is good news; the return on
investments in higher education has perhaps never been greater. But the growing
importance of manual and service tasks
presents a challenge. The positive news
about rising demand for in-person service
occupations is that it will tend to increase
the earnings of less educated workers.
The less favorable news is that, even given
rising demand, labor supply to services
may be sufficiently elastic that wages stay
low. Median real hourly wages in service
jobs were $8.86 in 1980, $9.01 in 1990,
$10.24 in 2000, and $10.28 in 2005 (all
expressed in 2005 dollars).13 These hourly
wage rates imply annual, full-time earnings
of approximately $20,000 per year (of
course, many service jobs do not provide

full-time, full-year earnings). This income
level exceeds the U.S. Census Bureau’s
official poverty threshold for the year
2005 of $19,806 for a family of two adults
and two dependent children.14 Yet, this
is probably insufficient for families to
make optimal investments in child rearing
and education.
It appears a legitimate worry that the
ongoing polarization of earnings levels
among U.S. households will ultimately
serve to thwart economic mobility among
subsequent generations. Unfortunately,
the impact of current economic inequality
on future mobility cannot be judged
until decades after the die is cast. Thus,
investments in insuring the economic
mobility of the next generation are
necessarily precautionary—but perhaps
a precaution worth taking.
1

A longer version of this article was prepared for the conference, Strategies for
Improving Economic Mobility of Workers,
held on November 15–16, 2007, cosponsored by the Federal Reserve Bank
of Chicago and the W. E. Upjohn Institute
for Employment Research; it will be published in a forthcoming conference proceedings volume (to be published by the
Upjohn Institute in 2009). The ideas in
this article draw on several studies by me
and my co-authors, including: David H.
Autor, Frank Levy, and Richard J. Murnane,
2003, “The skill content of recent technological change: An empirical investigation,”

Charles L. Evans, President; Daniel G. Sullivan, Senior
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Vice President, financial studies; Jonas D. M. Fisher,
Vice President, macroeconomic policy research; Daniel
Aaronson, Vice President, microeconomic policy research;
William A. Testa, Vice President, regional programs,
and Economics Editor; Helen O’D. Koshy and
Han Y. Choi, Editors; Rita Molloy and Julia Baker,
Production Editors.
Chicago Fed Letter is published monthly by the
Research Department of the Federal Reserve
Bank of Chicago. The views expressed are the
authors’ and are not necessarily those of the
Federal Reserve Bank of Chicago or the Federal
Reserve System.
© 2009 Federal Reserve Bank of Chicago
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Prior written permission must be obtained for
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ISSN 0895-0164

Quarterly Journal of Economics, Vol. 118,
No. 4, November, pp. 1279–1333; David H.
Autor, Lawrence F. Katz, and Melissa S.
Kearney, 2006, “The polarization of the
U.S. labor market,” American Economic
Review, Vol. 96, No. 2, May, pp. 189–194;
David H. Autor, Lawrence F. Katz, and
Melissa S. Kearney, 2008, “Trends in U.S.
wage inequality: Revising the revisionists,”
Review of Economics and Statistics, Vol. 90,
No. 2, May, pp. 300–323; and David H.
Autor and David Dorn, 2008, “Inequality
and specialization: The growth of lowskill service jobs in the United States,”
Massachusetts Institute of Technology,
mimeograph, July.
2

3

This observation was, to my knowledge,
first offered in Lawrence Mishel, Jared
Bernstein, and Heather Boushey, 2002,
The State of Working America, 2002–03,
Ithaca, NY: ILR Press.
The public use files of the U.S. Census
Bureau’s Current Population Survey and the
Minnesota Population Center’s Integrated
Public Use Microdata Series (IPUMS)—
encompassing U.S. Decennial Census and
American Community Survey data—are
analyzed in figures 1 and 2. These files do
not reliably cover the top several percentiles of the earnings distribution where
the most dramatic increases in real earnings have occurred during these decades;
see Thomas Piketty and Emmanuel Saez,
2003, “Income inequality in the United
States, 1913–98,” Quarterly Journal of
Economics, Vol. 118, No. 1, February,
pp. 1–39. Including these top percentiles
would reveal even greater growth at the
top throughout the years studied.

4

Note, however, that all percentiles of the
distribution fared better in the second
half of the time period (1989–2005) than
in the first (1973–89), reflecting the acceleration of U.S. productivity growth
commencing in the mid-1990s.

5

See Maarten Goos and Alan Manning,
2007, “Lousy and lovely jobs: The rising
polarization of work in Britain,” Review
of Economics and Statistics, Vol. 89, No. 1,
February, pp. 118–133; Goos and Manning
coined the term “polarization” to describe
this phenomenon.

6

Ernst R. Berndt and Neil J. Rappaport,
2001, “Price and quality of desktop and
mobile personal computers: A quartercentury historical overview,” American
Economic Review, Vol. 91, No. 2, May,
pp. 268–273.

7

8

9

An alternative to codifying a highly complex task into machine instructions is to
simplify the task by reducing the number of contingencies and discretionary
steps that a machine will face.
It is critical to distinguish service occupations,
a relatively narrow group of low-education
occupations that make up 13.4% of employment in 2000 (my calculation based
on IPUMS data), from the service sector,
a very broad category of industries ranging from health care to communications
to real estate and making up 81% of nonfarm employment in 2000 (according to
the U.S. Bureau of Labor Statistics).
U.S. Bureau of Labor Statistics, 2007,
Occupational Outlook Handbook, 2006–07 ed.,
Washington, DC, available at www.bls.gov/
oco, accessed on October 21, 2007.

10

The service employment measure used
by the BLS’s occupational outlook indicates a service employment share that is
several percentage points higher than
my calculations in the text. My calculations are based on household data from
the U.S. Census (via IPUMS), while the
BLS numbers use Current Employment
Statistics (CES). The service occupation
in which the U.S. Census and CES data
are most different is in food preparation
and service, where my data show a 3.5%
employment share and the CES data
show a 7.4% employment share.

11

The BLS category of professional occupations excludes managerial occupations
and so is more disaggregated than the
U.S. Census category of professional and
managerial occupations. Combined growth
in professional and managerial jobs is
projected at 8.2 million jobs, or 18.8%.

12

See John H. Bishop and Shani Carter, 1991,
“How accurate are recent BLS occupational projections?,” Monthly Labor Review,
Vol. 114, No. 10, October, pp. 37–43; and
Richard B. Freeman, 2006, “Is a great
labor shortage coming? Replacement
demand in the global economy,” National
Bureau of Economic Research, working
paper, No. 12541, September.

13

These are my calculations based on
IPUMS data, deflated by the Personal
Consumption Expenditures deflator.

14

See www.census.gov/hhes/www/poverty/
threshld/thresh05.html.