View original document

The full text on this page is automatically extracted from the file linked above and may contain errors and inconsistencies.

 
 
 

September 19, 2010
Financial Crisis Inquiry Commission
Field Hearing, Sacramento, California
September 23, 2010
Re: Testimony of Kevin Stein of the California Reinvestment Coalition
Dear Chairman Angelides, Vice Chairman Thomas, and members of the Commission,
My name is Kevin Stein. I am the Associate Director of the California Reinvestment Coalition.
CRC thanks the Commission very much for this opportunity to testify and to share our
perspective on the causes of the financial crisis.
California Reinvestment Coalition
The California Reinvestment Coalition advocates for the right of low-income communities and
communities of color to have fair and equal access to banking and other financial services. CRC
has a membership of 280 nonprofit organizations and public agencies across the State.
Over the last decade, CRC has warned financial institutions, regulators, legislators and the public
about the dangers of subprime, nontraditional and predatory lending, as well as the devastation
resulting from the ensuing failure of banks and other loan servicers to work with homeowners to
avoid wide scale foreclosures which have destabilized families and their communities in the
Sacramento region and throughout our state.
Cycle of Abuse: From Redlining to Re redlining
CRC believes that bank practices have harmed California communities through a cycle of abuse
that began with the redlining of low-income neighborhoods and neighborhoods of color. These
neighborhoods, starved for credit, were later flooded with subprime and option ARM loans.
Predictably, these communities have been disproportionately impacted by foreclosures. While
servicers have generally failed to help homeowners stay in their homes across the board, CRC is
concerned that neighborhoods of color and borrowers of color are having greater difficulty in
obtaining sustainable loan modifications. Finally, CRC analysis suggests that residents in these
neighborhoods are now experiencing a more difficult time accessing new loans, suggesting a
potential return to redlining.

1 
 

While residents of Sacramento and California have suffered as a result of bad banking practices,
the banks have managed to suffer few consequences. This dynamic continues, as banks and other
servicers continue to make mistakes in foreclosing too quickly on homeowners and denying loan
modifications to those who actually qualify for assistance. The only ones to suffer for these
mistakes are homeowners and their neighborhoods. There are no consequences for banks’
failures to do as they have promised to help working families.
Outline of testimony
At the suggestion of Commission staff, I will focus these remarks on the following:
1. CRC’s account and analysis of the type and extent of predatory lending in the
Sacramento region and Northern California in the years leading up the crisis
2. The interaction and exchange of information between CRC and the Federal Reserve and
other regulators
3. The impact of the financial crisis on communities and families, including foreclosures
and the failure to modify loans
4. CRC recommendations

1. CRC’s account and analysis of the type and extent of predatory lending in the
Sacramento region and Northern California in the years leading up the crisis
What happened? In answer to the question of what happened to instigate the current crisis, CRC
has identified a few factors:









The focus of large banks and Wall Street on short term profit in the form of originating,
financing and betting on problematic lending at the expense of community stability,
consumer protection, and even safety and soundness,
Securitization and the home loan financing system which created perverse incentives for
all industry players to sell and fund loans, even when that was not in the interest of the
consumer,
The abject failure of the federal and state regulators to crack down on abusive lending
when it was flourishing,
The policies of the Office of Thrift Supervision and Office of the Comptroller of the
Currency to preempt the application and enforcement of state and local laws and
regulations to federally chartered financial institutions, and
The failure of policy makers to impose serious consequences and penalties on banks and
loan servicers for making and financing abusive loans on the front end, and for
proceeding with foreclosures on a broad scale without working in earnest to modify loans
and keep families in their homes on the back end.

2 
 

Problematic Lending, Problematic Lenders
Subprime and option ARM loans saturated California communities, in particular minority
neighborhoods, in the early years of this decade. At the apex of the subprime lending frenzy,
California had more subprime loans than any other state, and the most option ARMs in the
country. Many of these loans were concentrated in neighborhoods of color, came with terms that
were difficult for borrowers to understand and repay, and would help plunge the United States
and the world into our current financial crisis.
In many cases, borrowers were overburdened not only by the high cost of these loans, but also by
other onerous loan terms, such as prepayment penalties that trapped borrowers into unaffordable
loans, Yield Spread Premiums that paid brokers more compensation to deliver higher interest
rate loans, and exploding Adjustable Rate Mortgages (ARMs) and pay option ARMs which
guaranteed that borrowers would later experience extreme payment shock as difficult payments
grew dramatically and became impossible to repay.
As one important example, predatory mortgage lending was so systemic that Sacramento
County’s largest lender, Countrywide Home Loans, was sued in 2008 by the state Attorney
General for engaging in a pattern and practice of defrauding California borrowers into
taking out loans they could not afford and did not understand. The Attorney General
complaint alleged that in 2004 the company “set out to double Countrywide’s share of the
national mortgage market to 30% through a deceptive scheme to mass produce loans for sale on
the secondary market,” without regard to the ability of borrowers to repay the loans. The
Attorney General further alleged that “due to Countrywide’s lack of meaningful underwriting
guidelines and risk layering, Countrywide’s deceptive sales tactics, Countrywide’s high pressure
sales environment, and the complex nature of its Pay Option and Hybrid ARMs, a large number
of Countrywide loans have ended in default and foreclosure, or are headed in that direction.”1
Two of the largest subprime lenders in Sacramento County during this period were New Century
Mortgage and Fremont Investment and Loan. Before filing for bankruptcy, New Century account
agents are alleged to have coached loan brokers on how to draw up fake business cards for
borrowers getting stated income loans. And a Massachusetts court agreed with that state’s
Attorney General that many of Fremont Investment & Loan’s loans were “presumptively unfair”
and should not be allowed to proceed to foreclosure through the normal court process.2 Fremont
Investment & Loan was previously subject to a rare cease and desist order from the FDIC. These
are the kinds of loans that are sitting in the Sacramento region and California communities.
Subprime Loans and Fair Lending Issues
CRC analysis of 2005 HMDA data found:
 573,492 subprime loans were originated that year in California, more than twice the
number of subprime loans made in 2004 in our state;
                                                            
1
The People of the State of California v. Countrywide Financial Corporation et al, in the Superior Court of the
State of California for the County of Los Angeles County, Northwest District, First Amended Complaint for
Restitution, Injunctive Relief, Other Equitable Relief, and Civil Penalties, July 17, 2008
2
See, Commonwealth of Massachusetts v. Fremont Investment & Loan and Fremont General Corporation, Superior Court Civil Action, No.
07.4373-BLS 1.

3 
 









The average subprime borrower in California paid over $600 more per month for
mortgage payments than the average California prime borrower;
People of color paid over $1 billion more a year than they would have if they obtained
lower cost prime loans at the same rate as white borrowers;
Statewide, residents of minority neighborhoods were nearly 4 times as likely as residents
of white neighborhoods to receive higher-cost home purchase loans;
Many of these higher-cost loans were made by some of the then largest banking and
financial services companies in the world, including: General Electric, Washington
Mutual, Countrywide, H&R Block, AIG, and Wells Fargo.
In Sacramento, most of the home purchase loans originated to both African
American (57.9%) and Latino borrowers (56.3%) were higher cost subprime loans.
In nearby Yuba City in the Sacramento region, over half of all home purchase loans
originated to Latino borrowers was subprime (52.4%).3

In looking at lending patterns in 2006, the height of subprime lending and loose underwriting,
these patterns are confirmed. In each of five California cities surveyed, subprime lending
comprised a greater share of all loans in neighborhoods with a greater percent of residents of
color. In Sacramento and Stockton, for example, nearly 50% of all loans made in
neighborhoods of color were subprime.

Greater Likelihood of Subprime Lending in Neighborhoods with Greater % 
People of Color (POC): All Lenders 2006
% Loans that are Subprime

50%
40%
80% or more POC

30%
20%

79.9%‐50% POC
49.9%‐20% POC
19.9%‐10% POC

10%

<10% POC

0%

                                                            
3

See, “Who Really Gets Higher Cost Home Loans,” California Reinvestment Coalition, December 2006.

4 
 

Option ARMs, ARMs, and Low Doc Loans
With a plethora of subprime lenders and problematic brokers located in California, and an
affordability crisis that made it hard for borrowers to purchase homes yet lucrative for lenders
and brokers to sell loans, conditions were ripe for Californians to be victimized. But subprime
lending only tells part of the story in California. While predatory and fraudulent lending helped
precipitate the current foreclosure crisis, a wave of a resetting option ARM loans threatens to
keep the state immobilized by foreclosure through 2010 and beyond.
Beginning in 2004, the signs were growing that option ARM loans were being sold in much
greater numbers to consumers who could not afford and did not understand them. The lending
industry began to look to option ARMs as an “affordability product” to enable working class
Californians to purchase homes that were really beyond their means. Through comments to
federal and state regulators, and through hearings, community groups in the state warned policy
makers of the impending crisis that would result from such abusive lending.4
Last year, Moody’s Investors Service estimated that there was $500 billion in outstanding option
ARM loans in the nation and that 54% of outstanding option ARM loans that have been
securitized were made to borrowers in California.5 These loans, subject to the most significant
payment shock, are most likely to lead to foreclosure. A report from federal bank regulators
noted that “payment option adjustable rate mortgages performed the worst, making up 16% of
seriously delinquent loans and 11.9% of foreclosures in process.”6
Analyzing loan level data collected for investors in securitized mortgage pools7 sheds some light
on the kinds of loans wreaking havoc in our communities.8 Adjustable Rate Mortgage (ARM
loans) impacted a large number of Californians who could not meet resetting and rising payment
obligations, triggering our current crisis. Californians were more likely to be stuck with ARM
loans than the rest of the country.
For example, over the last few years, sample securitized mortgages in Stockton were much
more likely to come with adjustable rates. 71.55% of loans in our sample in Stockton were
ARMs, as were 68.45% of loans in Sacramento, compared to 53.51% of all loans in the
entire U.S. sample coming with adjustable rates.9

                                                            
4
See, for example, Heidi Li and James Zahradka, “Viewpoint: Mortgage Hearing Shows Need for Better
Regulation,” American Banker, July 7, 2006.
5
“Conflicts Hinder Option ARM Modifications,” Inside B&C Lending, December 18, 2009.
6
Cheyenne Hopkins, “Housing Markets Still Struggling,” American Banker, December 22, 2009
7
Professor Alan White of Valparaiso Law School has determined that this data set contains more than 3.5 million
subprime and alt-A mortgages, including about one-sixth of all foreclosures pending, and about 20% of the
monthly total modifications in November 2008. See, “Deleveraging the American Homeowner: The Failure of 2008
Voluntary Mortgage Contract Modifications,” Connecticut Law Review, Vol. 41, p. 1107, 2009, Alan M. White,
Valparaiso University Law School.
8
CRC is grateful to PhD candidate Jesus Hernandez for his assistance in analyzing this data.
9
California Reinvestment Coalition, From Foreclosure to Re Redlining, March 2010.

5 
 

Securitized Loans in US and Five California Cities: 
% ARMs 2004‐2007
80%

60%

40%

20%

0%
% ARMs

US

LA

Oakland

Sac

SD

Stockton

53.51%

60.45%

65.19%

68.45%

66.19%

71.55%

A similar picture is painted in looking at loans that were not fully documented, allowing brokers
and lenders to put borrowers into loans they could not afford. Over 65% of the loans in the
sample from Sacramento and Stockton were subject to limited documentation
underwriting, while the figure for the whole U.S. sample was 56.47%.10
A pernicious subset of limited documentation loans were stated income loans, where lenders did
not verify borrowers’ income at all. In Stockton, nearly one-third of loans in the sample were
stated income, as were 29.43% of Sacramento loans, compared with 23% for the whole
U.S.11
Securitized Loans in US and 5 CA Cities: 
% Low Doc and Stated Income 2004‐2007
80%
70%
60%
50%
40%
30%
20%
10%
0%

US

LA

Oakland

Sac

SD

Stockton

% Limited Doc

56.47%

74.04%

69.01%

65.17%

70.09%

66.53%

% Stated Income

23.16%

29.82%

26.64%

29.43%

24.98%

32.54%

                                                            
10
11

California Reinvestment Coalition, From Foreclosure to Re Redlining, March 2010.
California Reinvestment Coalition, From Foreclosure to Re Redlining, March 2010.

6 
 

Why would so many low doc loans have been made in California during these years? Perhaps
this question was best answered by Bill Dallas, former owner of OwnIt Mortgage Solutions, a
subprime lender that was one of the first to go out of business at the end of 2006. “For his part,
Mr. Dallas acknowledges that standards were lowered, but he placed the blame at the feet of
investors and Wall Street, saying they encouraged Ownit and other subprime lenders to make
riskier loans to keep the pipeline of mortgage securities well supplied. ‘The market is paying me
to do a no-income-verification loan more than it is paying me to do the full documentation
loans,’ he said. ‘What would you do?’”12
Additional data about problematic lending has been gleaned from an unlikely source as the
effects of these bad loans became evident, and as borrowers in distress started pouring into the
offices of nonprofit housing counseling agencies. Statewide, nonprofit housing counselors
reported that borrowers in distress in 2009 were likely to have been suffering from option ARMs,
unaffordable loans, language barriers and/or industry fraud.

100%

Reasons for Current Borrower Distress: % of Counselors
Reporting Reasons as Very Common: California March 2009

90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Loan unaffordable

Language issue

Industry fraud

Option ARM

2. The interaction and exchange of information between CRC and the Federal Reserve and
other regulators
CRC and its members witnessed the expansion of subprime and predatory lending in local
communities over the last few years and advocated for financial institutions, regulators and
policy makers to address these challenges before communities were further impacted. CRC
communicated its concerns to regulators and lenders in a number of ways this decade.

                                                            
12

Vikas Bajaj and Christine Haughney, “Tremors at the Door,” New York Times, January 26, 2007.

7 
 

Research reports – CRC has issued a number of research reports on mortgage lending,
financing and servicing issues, and has submitted these to the regulatory agencies. Relevant
research included one survey of over 100 subprime borrowers in 2000 and 2001 that highlighted
predatory lending practices such as bait and switch tactics, excessive points and fees, prepayment
penalties, and fair lending concerns. Five annual reports were developed analyzing HMDA data
in California cities from 2002 to 2006 showing clear lending disparities, including by bank
affiliates, and calling for the Federal Reserve to investigate subprime subsidiaries of bank
holding companies. Four additional HMDA reports have been prepared with national allies
looking at the impact of subprime lending and restricted access to prime credit in 7 jurisdictions
throughout the country from 2007 through 2010. One of these reports focused on disparities
within bank holding company lending channels, and another focused on the concentration of
high risk loans by high risk lenders in neighborhoods of color. CRC has also conducted HMDA
analysis for cities and counties looking to develop Analysis to Impediments (AI) Plans to secure
federal funding. Finally, CRC has implemented 6 surveys of nonprofit housing counseling
agencies in the state regarding the failures of loan servicers to help families avoid foreclosure.
These reports have been widely distributed and made available to the federal banking regulators.
Comment letters – Since 2000, CRC has submitted well over 20 comment letters to federal
regulatory agencies on a variety of issues relating to bank practices, some of which would
ultimately lead to the foreclosure and financial crisis we are now experiencing. Such comments
were submitted as part of formal rule making processes relating to the Home Ownership and
Equity Protection Act, the Home Mortgage Disclosure Act, the Truth in Lending Act, the
Community Reinvestment Act, the Real Estate Settlement Procedures Act, the Alternative
Mortgage Transaction Parity Act, as well as guidance relating to nontraditional and subprime
loans, the financing of predatory loans, and preemption. In these comments, CRC repeatedly
argued against preemption’s dilution of state power to regulate bad actors, called for greater
scrutiny and regulation of predatory lending practices and provisions, and fair lending
enforcement.
Comments on bank mergers and examinations – CRC also exercised its right to comment to
federal bank regulators on several mergers and CRA exams during this time, often raising
concerns about fair lending and the disproportionate impact of subprime lending on people and
communities of color, as well as the failure of banks to develop predatory screens to stop
financing of predatory loans on the secondary market.
Meetings with regulators – CRC has met directly with top officials at the four banking
regulatory agencies annually for most of the past decade. During that time, CRC and its members
have raised concerns about predatory lending, fair lending, abuse of immigrant and ESL
consumers, and the need for the Federal Reserve to examine subsidiaries of bank holding
companies and prohibit certain abusive practices as unfair and deceptive. CRC also urged the
OCC to re evaluate its aggressive stance on preemption which has served to weaken protections
for consumers. CRC urged the OCC and OTS to change overly narrow interpretations of the
8 
 

CRA so that community reinvestment and fair lending exams would reach the practices of nonbank banks such as Countrywide and H&R Block.
3. Impact of the crisis on communities and families
There can be little doubt that the Sacramento region and California have been particularly hard
hit by the current foreclosure crisis. Last week, Realtytrac confirmed that seven California metro
areas were again among the top 10 most impacted communities in the nation. The list included
Sacramento at #10, and communities in neighboring and nearby counties, including Modesto
(#2), Stockton (#3), Merced (#6) and Vallejo-Fairfield (#9). Realtytrac estimates that 20% of
all U.S. foreclosure activity is occurring in California, and that California saw nearly 70,000
foreclosure filings in August.13
But the monthly foreclosure numbers only hint at the much broader impact that this crisis is
having on the region and state, namely the rise in tenant evictions, small business closures, job
losses and homelessness. As foreclosures rise, more and more children are forced to switch to
new schools, vacant properties invite nuisance and criminal activity in communities, neighboring
property values decline which pushes other families closer to foreclosure, local governments are
able to collect less in much needed tax revenue, and city services and safety net assistance are
further stressed.
Too Many Foreclosures, Disproportionate Impact
Disproportionate and targeted subprime and risky lending resulted in a devastating concentration
of foreclosures in communities throughout the state. The impacts of foreclosure are profound and
broad. The foreclosure crisis has created one of the greatest losses of personal and neighborhood
wealth in U.S. history. The NAACP has noted that communities of color could lose $213 billion
as a result of subprime lending and foreclosure.14
The link between high-risk lending and foreclosure is clear. Researchers from the Federal
Reserve Bank of San Francisco confirmed that African Americans and Latinos in California had
less access to federally regulated bank lenders and greater access to mortgage brokers and
independent mortgage companies, and that these mortgage market channels played an important
role in the likelihood of receiving a riskier loan product. No wonder that the default rate for
African American and Latino homeowners in that study was more than twice that of whites, and
that approximately two-thirds of all foreclosures in California have been among African
American, Latino and Asian American borrowers.15
CRC analysis of five survey cities found that foreclosure activity was disproportionately taking
place in neighborhoods of color. Looking at Bank Owned or REO foreclosures recorded in 2008
                                                            
13

Realtytrac, “Foreclosure Activity Increases 4% in August,” September 16, 2010, available at http://www.realtytrac.com/content/pressreleases/foreclosure-activity-increases-4-percent-in-august-6041. Other California metro areas rounding out the top 10 include: Riverside-San
Bernardino-Ontario at No. 7, and Bakersfield at No. 8.
14
Washington Bureau NAACP, “NAACP Legislative Priorities for the 111th Congress (2009-2010),”
15
Carolina Reid and Elizabeth Laderman (2009), “The Untold Costs of Subprime Lending: Examining the Links among Higher-Priced Lending,
Foreclosures and Race in California,” presented at the Greenlining Homeownership Forum, San Francisco, May 5, 2009

9 
 

by zip code in each city, neighborhoods of color suffered a larger percentage of citywide
foreclosures than their share of all housing units in each of the five survey cities.
Too Few Modifications
Loan servicers and trustees on pools of mortgage loans have failed struggling borrowers and
their communities. Despite all of the pledges of aid, industry initiatives and government
programs, the bottom line is that loan servicers are not required to help anyone avoid
foreclosure. Indeed, it seems that it is in their interest not to do so.16
Data on loan modifications is sparse at best. As the rosy pictures painted by HOPE NOW press
releases revealed a large disconnect with the experience of nonprofit housing counselors, CRC
endeavored to survey the housing counselors to find out which servicers were actually helping
borrowers and which were not. CRC and the housing counselors in California have released six
such reports, titled “The Chasm Between Words and Deeds.”17 Approximately 40 counseling
agencies seeing over 10,000 consumers in California a month would respond to these surveys.
These reports routinely showed that loan modifications were not happening. In the first five
reports, the #1 outcome reported by housing counselors for their borrower clients was
foreclosure.
HAMP is not working. In the most recent survey released in July of 2010, most of the
counselors surveyed state that the federal HAMP is not working. While some counseling
agencies report incremental progress in terms of servicer compliance with HAMP, this sixth
survey reflects a growing frustration with the pace of servicer performance and the lack of
accountability in the system.
Counselor complaints fall into three broad categories: 1) HAMP is too limited in what it set out
to do, and doesn’t cover enough borrowers; 2) HAMP is not being followed by the servicers; and
3) The Treasury Department is not enforcing HAMP and there are no consequences for servicer
failures.

                                                            
16
See for example, Peter Goodman, “Lucrative Fees May Deter Efforts to Alter Troubled Loans,” New York Times, July 29, 2009 (noting that by
pushing borrowers to delinquency and then leaving them there, servicers can collect significant fees), and Renae Merle, “Foreclosures Are Often
In Lenders’ Best Interest: Numbers Work Against Government Efforts to Help Homeowners,” The Washington Post, July 28, 2009 (citing a
study that posited that one category of borrowers will get caught up on payments and therefore not need a loan modification, and that another
category of borrower will never get caught up, even with a modification).
17
Available at www.calreinvest.org

10 
 

Percent of Counselors Reporting HAMP Is Working: 
CRC Housing Counselor Survey June 2010

Percent of Responses

60%
50%
40%
30%
20%
10%
0%
Yes

No

Other

Foreclosures during negotiations. Given the complexity of both the foreclosure process and
HAMP, there is ample opportunity for errors to occur. But HAMP appears to be failing at the
most basic level, as servicers are unable or unwilling to prevent foreclosures from occurring
while borrowers are in the midst of trying to secure a loan modification with them.
Over 60% of housing counselors responded that they have had clients who suffered foreclosure
while negotiating with their loan servicer. Nearly 40% of responding counselors noted they were
able to help stop a scheduled sale of a home for a borrower who was already working with the
loan servicer. A number of counselors replied both that clients had lost their homes AND that
they were able to stop such sales. Only 20% of respondents said they had not seen this problem
of foreclosure while negotiating.

Percent of Foreclosures

But as with all aspects of current foreclosure prevention policy, 100 percent of the consequences
for servicer error fall on struggling homeowners. Borrowers who have done everything right in
reaching out to their servicer, providing all requested documents and negotiating in good faith
have still lost their homes.

80%

Percent of Counselors Reporting Foreclosures During Negotiations with 
Servicers: 
CRC Housing Counselor Survey June 2010

60%
40%
20%
0%

Yes

No

*NOTS but sale stopped

61%

20%

39%

11 
 

HAMP challenges. Counselors responded unanimously to only one question in this survey:
100% said that it is very common for servicers to request documents that the counselors had
already submitted. On its own, this is extremely frustrating, is indicative of the systemic
problems with servicer operations, and it results in a huge drain on the limited resources of
housing counseling agencies and borrowers alike.
But combined with the fact that 78% of counselors said it is also very common for servicers to
deny loan modifications because they claim not to have received all borrower documents and we
have to question the validity of servicer modification denials. A recent Treasury report on
HAMP progress also cites incomplete documentation as a major cause of trial modifications.18

100%

Percent of Counselors Reporting Various Challenges with HAMP:
CRC Housing Counselor Survey June 2010

73%

67%

62%
45%

41%

35%

28%

21%

64%

60%

46%
37%
28%

24%
14%

0%
Delays in  Lost, ignored  Clients 
servicer 
faxes
placed in 
response
trial mods

0%
Trial mods  Trial mods  Trial mods  Trial mod  Seemingly  Mods come 
convert to  last more  last more  payments  qualified 
with 
permanent
than 6 
than 10  end in denial borrower is  diffucult 
balloon 
months
months
denied
Very Common Somewhat Common
payments

Poor outcomes. This is the first survey in which foreclosure is not identified as the most
common outcome. Instead, borrowers stuck in trial modifications is the most common status
reported. For many borrowers, the trial modification period has lasted six months, nine months,
or longer.
And the low conversion rate of trial modifications to permanent ones suggests that many of these
borrowers currently in trial modifications will eventually fall into foreclosure. As of the end of
May 2010, servicers had converted only 347,000 temporary modifications (31% of the total

                                                            
18
“The most common causes of cancellations include incomplete documentation, missed trial payments, or mortgage payments already less than
31% of homeowner’s income.” Department of the Treasury, “Making Home Affordable Program: Servicer Performance Report Through June
2010,” July 20, 2010, p. 1.

12 
 

eligible) to permanent status, while 430,000 trial modifications had been cancelled.19 In addition,
as servicers focused on conversions, the number of new trial modifications declined.
After trial modifications, the second most common outcome for borrowers cited by responding
counselors was foreclosure. Only 10% of counselors reported permanent loan modifications to
be very common, and a whopping 56% said permanent loan modifications were not common.
The chart below reflects the percentage of responding counselors who reported one or more
outcomes as very common, somewhat common, or not common. Unfortunately, it is likely that
the experience of the majority of borrowers who are unable to secure the assistance of a
nonprofit housing counselor is worse than the results reported here.

Percent of Counselors Reporting Common Outcomes for 
Homeowners:
64%
CRC Housing Counselor Survey June 2010

61%

58%

51%

49%
34%

51%
39%

37%

22%
15%

13%

10%
4%

16%

0%

Very Common
Somewhat Common

Low loan mod ratios. Analyzing loan level data collected for investors in securitized mortgage
pools20 sheds additional light on impact of servicer non responsiveness on communities.21
Reviewing loan modifications and REOs over a 12-month period reveals that California cities
experienced fewer loan modifications per number of foreclosed loans than the U.S. as a whole,
for our large sample of securitized loans.
                                                            
19
United States Government Accountability Office, “Troubled Asset Relief Program: Further Actions Needed to
Fully and Equitably Implement Foreclosure Mitigation Programs,” June 2010, p. 10.
20
Professor Alan White of Valparaiso Law School has determined that this data set contains more than 3.5 million
subprime and alt-A mortgages, including about one-sixth of all foreclosures pending, and about 20% of the
monthly total modifications in November 2008. See, “Deleveraging the American Homeowner: The Failure of 2008
Voluntary Mortgage Contract Modifications,” Connecticut Law Review, Vol. 41, p. 1107, 2009, Alan M. White,
Valparaiso University Law School.
21
CRC is grateful to PhD candidate Jesus Hernandez for his assistance in analyzing this data.

13 
 

In Sacramento for example, there were an average of 15.69 foreclosed properties per
month for every loan modification made per month in the sample, compared to only 6.77
for the U.S. as a whole. In other words, during any month in 2009, Sacramento had nearly
16 properties in foreclosure for each loan modification made per month, or 9 more
properties in foreclosure for every loan modification made per month than the U.S. rate. In
each of the California cities surveyed, the ratio of properties in foreclosure status to loan
modifications made per month was worse than for the U.S. as a whole.

Average Monthly REOs per Mods in US and Five CA Cities: Sample 
Securitized Loan Pools Dec 2008‐Nov 2009
25
20
15
10
5
0
US
REO per Mod

Oakland

Sac

Stockton

Los 
Angeles

San Diego

6.77

21.87

11.38

15.69

9.38

8.19

Additionally, anecdotal evidence suggests that borrowers are not being treated equally. In a
March 2009 survey by the California Reinvestment Coalition, two-thirds of housing counselors
reported that they believed borrowers of color were receiving worse foreclosure prevention
outcomes than white borrowers. Counselors were not certain why this was the case, though a
majority of respondents cited language issues as a possible factor.22 These results were
confirmed in a more recent survey of housing counselors conducted in May and June of 2010.
Similarly, the National Community Reinvestment Coalition (NCRC) surveyed homeowners
seeking loan modifications and found that the foreclosure process was quicker for African
American borrowers than white borrowers, and that white HAMP-eligible borrowers were more
likely to receive a loan modification than African American and Latino HAMP-eligible
borrowers.23
The Treasury Department is to be commended for collecting detailed race and ethnicity data
from servicers,24 but should make this data public and aggressively pursue fair lending violations
to ensure that tax payer funds affirmatively further fair housing.
                                                            
22
California Reinvestment Coalition, “The Ongoing Chasm Between Words and Deeds V: Abusive Practices
Continue to Harm Borrowers and Communities in California,” March 2009.
23
National Community Reinvestment Coalition, “HAMP Mortgage Modification Survey 2010,” Washington, D.C., 2010.
24
Home Affordable Modification Program FAQs, P. Government Monitoring Data (“Servicers must request

14 
 

Difficulty Accessing New Loans
In giving TARP funds to the largest financial institutions, the Treasury Department stated it was
limiting capital injections from the Capital Purchase Program (CPP) to healthy institutions so
that they could turn around and modify home loans and lend again to homeowners and small
business starving for credit.
While banks returned to profitability having received assistance from Main Street taxpayers,
Main Street communities continue to face a wall when seeking loans. From October 2008 to
September 2009, lending by the largest 20 banks in the CPP decreased by 13.7%.25 Lending by
the biggest four banks decreased by 15% from April to October.26
Mortgage lending in 2008 fell for everyone, but even more so for borrowers of color who saw
nearly double the rejection rates of whites. With the recession dampening the market and the
credit freeze shutting out many new homebuyers, neighborhoods ravaged by foreclosures are
becoming increasingly vulnerable to another wave of real estate speculation. In some areas of the
country, private investors are snapping up bargain-basement properties by the hundreds for
flipping, rental, or other “rent-to-own” schemes.27
For neighborhoods of color that have experienced the cycle of predatory lending, concentrated
foreclosures and evictions, restrictions to fair financial access and barriers to creditworthy
borrowers mean that rebuilding and revitalizing will not happen in the interest of the
communities that lived there.
Neighborhoods of color, often those most in need of access to credit in light of the devastating
effects of subprime lending and foreclosures, saw a dramatic DECREASE in PRIME loans in
2008. The drop off from 2006 to 2008 is stunning.

                                                                                                                                                                                               
 
information regarding the race, sex, and ethnicity (Government Monitoring Data) of any borrower (including any co borrower) who seeks a
modification under HAMP), Q.84, p. 21, at www.makinghomeaffordable.gov.
25
Congressional Oversight Panel December Oversight Report, “Taking Stock: What Has the Troubled Asset
Relief Program Achieved,” December 9, 2009, p. 38
26
Shahien Nasiripour, “Nation’s 4 Biggest Banks Cut Business Lending by $100 Billion Since April,” Huffington
Post, January 2, 2010, first posted December 16, 2009.
27
“There Goes the Neighborhood,” by Alyssa Katz, The American Prospect, 9/10/09

15 
 

Prime Loans

Decrease in Prime Loans in Neighborhoods of Color: 
All Lenders 2006‐2008
40000
35000
30000
25000
20000
15000
10000
5000
0

Los Angeles

Oakland

Sacramento

San Diego

Stockton

2006

34299

6842

2417

8501

2639

2008

12251

2382

1043

2871

975

While lending decreased dramatically from 2006 to 2008 in all neighborhoods, lenders were
even LESS likely to offer prime loans in neighborhoods of color. The distribution of prime
lending has shifted during this time so that a lower percentage of prime loans originated in 2008
were made in neighborhoods of color than was the case in 2006. This was true for all five survey
cities. In other words, the decrease in lower-cost prime lending in 2008 was more pronounced
and disproportionately felt in neighborhoods of color.
Language Access. As noted above, fair lending concerns permeate throughout our analysis of
subprime lending concentration, foreclosures, loan modifications, and access to new credit. One
subset of this concern centers on issues of language access. Limited English Proficient (LEP)
consumers have long been particularly vulnerable to pernicious industry practices. Nowhere is
this more plainly and painfully seen than in the mortgage context.
For several years, CRC and our members have tried to lift up this problem in the hopes that
industry, regulatory and policy making participants would address it. CRC and allies have raised
this issue repeatedly in meetings with financial institutions, in legislative efforts in Sacramento,
and in regulatory filings with the Federal Reserve. Memorably, several advocates and consumers
testified directly to this issue in the summer of 2006 when the Federal Reserve convened
HOEPA hearings in San Francisco. At the hearing, consumers testified to being sold option
ARM loans in their primary, non English language, only to be pressured to sign English only
documents with significantly worse terms. Some consumers testified to be unable to make their
initial payments when they realized their loan documents called for them to make higher monthly
payments than they were promised by their broker. A few months after this testimony, the media
began to report a new problem of “Early Payment Defaults,” borrowers who were defaulting on
loans within the first few months of origination. A few months later, subprime lenders started to

16 
 

go out of business as too many of their loans went bad and they became unable to buy-back these
loans that their Wall Street benefactors had up to then been craving.

80%

Targeting Non English Speakers for Loans: % of Counselors
Reporting the Following as Very Common: California March
2009

70%
60%
50%
40%
30%
20%
10%
0%
Actual terms Loan was
Loan made
were worse unaffordable by a broker
than
promised

Loan made
by a lender

No
Borrower now Foreclosure
documents in foreclosure notices are
were
translated
translated

Tenants. Another compelling issue not discussed enough is the impact of the foreclosure crisis
on tenants living in properties that go into foreclosure. Often a tenant’s first effective notice that
something is wrong is when the water stops working, or the electricity is shut off because the
landlord has stopped paying for utilities. Tenants are then often forced off of the property by real
estate agents hired by national banks to clear out the property.
Tenants Together, California’s statewide organization for renter’s rights, estimates that over 37%
of all residential units in foreclosure in California are rentals, and that over 200,000 tenants in
California were impacted by a foreclosure crisis they had nothing to do with.28 Renters are facing
utility shut-offs, eviction, loss of security deposits, and other related problems when their homes
go into foreclosure because their landlords fail to pay the mortgage. Due to loopholes in tenant
protection laws and lax enforcement of existing laws, renters are living through nightmare
situations - even basic rights like the right to running water cannot be taken for granted by
renters in foreclosed properties. Banks routinely evict all renters after foreclosure.
Aside from uprooting families with little notice and few prospects to relocate, eviction also
makes little sense for the new owners of the property – the investors on the original mortgage
that went into foreclosure. National banks acting as trustees on large pools of securitized
                                                            
28

Gabe Treves, “2010 Report: California Renters in the Foreclosure Crisis,” Tenants Together, May 2010.

17 
 

subprime and option ARM loans are now bringing foreclosure and eviction actions to clear out
properties on behalf of investors who would be better served by allowing the tenants to remain in
the property. For one, considerable rental income is being relinquished when trustees and
servicers choose to force out good tenants. One estimate suggests that servicers in California
could have collected $1 billion in rental income had they leased out to tenants all of the rental
units that went through foreclosure in 2008, charging market-rate rents.29 Further, tenants living
in otherwise vacant properties can maintain the properties and prevent blight, discourage gang
and criminal activity from moving in, and create a better value for a property the investor wishes
to sell. Even industry groups are starting to recognize this.30
Tenants Together estimates that in 2009, in Sacramento County, 5,096 out of 13,809
foreclosed units were rentals, and that 13,791 renters were affected.31
While much of the abuse of tenants in REO properties may be at the hands of realtors hired by
banks and eager to earn commissions selling the homes, the ultimate responsibility for illegal
evictions rests with the large loan servicers and the national bank trustees who have not
exercised sufficient due diligence and oversight over their agents to ensure that the rights of
tenants are respected.
CRC and Tenants Together have raised this issue with the Office of the Comptroller of the
Currency and Federal Reserve Board, and with the larger bank servicers and trustees. To date,
not one institution has demonstrated a clear plan and commitment to ensure that federal, state
and local tenant protections are respected. Nor has any institution expressed yet a willingness to
develop policies that favor keeping tenant families in their homes and keeping REO properties
occupied by allowing tenants to continue renting, even if the law would permit them to evict.
Recommendations
CRC believes that the Commission should move to support the following recommendations as a
way to move policy forward and allow millions of working families and their neighborhoods to
recover from the negligent acts of financial institutions and regulators:


Transparency – A lack of transparency enabled the subprime and foreclosure crises.
Going forward, we need to promote transparency to shed light on industry practices with
the goal of encouraging more equitable policies and practices.
o The Treasury Department should release all data it is collecting under the HAMP
program, including data regarding the race and ethnicity of all HAMP borrowers,
to ensure that the HAMP program is affirmatively furthering fair housing and not
allowing for unfair or discriminatory results.

                                                            
29

Ari Levy and Dan Levy, “California Foreclosures Jeopardize Renters are Banks Seize Homes,” Bloomberg, April 6, 2009.
Jennifer Harmon, “Tenants Maintain Homes,” Mortgage Servicing News, June 2009 (quoting Gerald Alt as saying, “Having a responsible
tenant is the better choice in keeping these properties safe and secure and in good shape while the lender sells the property,”), and “Website Aims
to Turn Vacant Houses in Model Homes,” Mortgage Servicing News, June 2009 (describing a for-profit website that links on site home managers
with owners of vacant properties to prevent the negative impacts of vacant homes on the value of the home and the neighborhood).
31
Gabe Treves, “2010 Report: California Renters in the Foreclosure Crisis,” Tenants Together, May 2010.
30

18 
 





o The Home Mortgage Disclosure Act rules should be updated by the Federal
Reserve and/or the new Consumer Financial Protection Bureau (CFPB) to include
loan level data on all borrowers seeking loan modifications, not just under HAMP
and not just those successfully obtaining a HAMP modification.
Accountability – The industry has suffered no significant consequence for failure to
perform in the interest of the public, and no meaningful mandate has been imposed in the
mortgage or foreclosure prevention context. Voluntary measures are not working.
o Treasury should impose penalties on servicers who fail to perform under the
HAMP program. Penalties should include fines, claw back of HAMP payments
already made, loss of the company’s ability to sell FHA loans or sell loans to
Fannie Mae or Freddie Mac, imposing a moratorium on mergers with other
financial institutions, etc.
o Congress must pass Bankruptcy cramdown legislation to allow federal
Bankruptcy Court judges to make common sense determinations as to what relief
a borrower in bankruptcy deserves, including the ability to reduce principal loan
amounts.
o The Community Reinvestment Act (CRA) should be strengthened to cover more
transactions, more geographies, and more institutions, and it should be placed
under the authority of the new CFPB. Dodd-Frank left CRA with the current bank
regulators who have failed to update CRA regulations and make CRA
meaningful. CRA is the one law that impacts banking in a positive way, and bank
investment in neighborhoods is particularly needed now to help communities
come back from the devastation inflicted by banking institutions over the last few
years.
o Regulatory agencies need to be held accountable to oversee financial institutions
and to protect the public interest. Regulators should offer more opportunity for
meaningful and transparent public input during bank mergers and exams.
Fair Lending – Various improper industry practices have had a disproportionate impact
on consumer and communities of color. These neighborhoods will be damaged for years
to come.
o The Department of Justice must investigate and enforce prior violations of Fair
Housing, including through the origination, financing, and servicing of mortgage
loans. While much of the abuse of the past came from selling unsuitable subprime
and option ARM loans, today the issue has become the difficulty certain
borrowers are having in accessing new loans. All of these issues must be
addressed.
o The CFPB should determine that selling loans to LEP consumers in a non English
language, but providing English-only documents is an unfair and deceptive
practice and should be prohibited.

19