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Testimony of Susan Mills
Managing Director, Citigroup Global Markets Inc.
Financial Crisis Inquiry Commission
April 7, 2010
Chairman Angelides, Vice Chairman Thomas, and Members of the Commission,
thank you for inviting me to appear today. I am Susan Mills, head of the Mortgage Finance
group at Citigroup Global Markets Inc. (CGMI), a position I have held since 1999. My group is
a part of the team responsible for securitization and underwriting of residential mortgage-backed
securities (RMBS), among other mortgage-related activities, within Citi's investment bank.
The Commission has asked me to address the RMBS securitization activities of
my group, including our business model and our due diligence activities, with an emphasis on
the securitization of subprime and Alt-A residential mortgages.
Our mortgage trading and securitization activities were part of an intermediation
business-that is, we purchased mortgage loans from originators and sold RMBS bonds to
sophisticated institutional investors. Simply stated, our objective when purchasing mortgages
was to securitize them and distribute the resulting mortgage bonds to meet the demand from our
fixed income investors.
While I understand that the Commission is interested in gaining an understanding
of the mortgage securitization business generally, and I am happy to assist in this effort, it is
worth noting a couple of factors that distinguished Citi's RMBS activities from those of certain
other participants in the market. Most significantly, CGMI's RMBS securitization business was
smaller than the RMBS business at many other Wall Street firms. Publicly available league
tables show that CGMI ranked seventh in underwriting U.S. mortgage-backed securities in 2004,
tenth in 2005, eleventh in 2006, and tenth in 2007.

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A significant reason for this was that, unlike many other firms, in the period
leading up to the market dislocation in 2007, CGMI did not operate what is known as a mortgage
conduit, which is an entity used to acquire mortgages on an ongoing basis through established
relationships with originators. In addition, Citi 's investment bank did not have a direct
relationship with an affiliated mortgage originator from which we had the ability to directly
source mortgages for our securitizations. This meant that, instead of originating and servicing
mortgages in-house for our securitization business (as many of our peers did), we exclusively
purchased loans from originators in the marketplace in arms-length transactions. As a result, we
underwrote our RMBS according to the guidelines of the loan originators, not our own set of
guidelines. Those guidelines, in tum, were disclosed to investors in our RMBS offering
documents.
Specifically, during 2005-2007, the period I understand the Commission is
focused on, mortgage traders at CGMI purchased large pools of subprime residential mortgages
from well-capitalized originators through an open market bidding process. The mortgage traders
would evaluate the characteristics of available pools of loans, the market for RMBS and investor
demand, among other factors, in order to determine CGMI's bid for a pool. If our bid was
accepted, and we agreed to consummate a trade, my group then would perform a review of the
loans to be purchased.
Our due diligence had two principal components. First, before ever purchasing
loans from a particular seller, we would evaluate the seller and their operations, typically through
an onsite review. If we were not comfortable with a particular seller, we would not do business
with them. Secondly, with respect to pools of loans that we were purchasing, we would perform
a due diligence review focused on ensuring that the loans met the originator's underwriting

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guidelines. To conduct this review, we engaged third-party diligence providers that we actively
supervised. Although our diligence practices varied depending on, among other factors, our
familiarity with the seller and the mortgages being offered for sale, in a typical transaction we
would perform both valuation diligence (an analysis of the value of the mortgaged property) and
credit and compliance diligence (a review of, among other things, the borrower's finances and
the loan's compliance with state and local lending laws). We determined the sample size of the
pools employing both random sampling methods and adverse selection criteria (for example, we
might decide to review all loans with a loan-to-value ratio above a certain percentage). Upon
completion of our review, we finalized our purchase population, rejecting loans that failed our
diligence standards.
Once we had aggregated a pool of loans of sufficient size, we then would
securitize those loans. As part of this process, we submitted loan-level information to credit
rating agencies such as Moody's, S&P and Fitch to determine the dollar amount ofbonds in each
rating category for the RMBS and other credit enhancement features of the bond structure. We
would market the RMBS to investors, solicit feedback from those investors regarding the
transaction, and finalize the structure and pricing. As noted earlier, our RMBS offering
documents described the underwriting standards of the originator or originators of the loans in
the pool, and also provided extensive narrative and stratifications concerning the loans
themselves.
In addition to performing our own securitizations (sometimes referred to as
"principal" transactions), my group also performed finance functions for third-party mortgage
securitizations (known as "agent" transactions). In agent transactions, we would underwrite

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securities for a third party in exchange for an underwriting fee, and it would be the third party,
not Citi, that would issue the resulting RMBS securities.
I understand that the Commission is particularly interested in our efforts to
monitor the mortgage market and detect fraud. Our due diligence review served as the
primary-and I believe highly effective-means by which we evaluated the loans that we
purchased and securitized. Ifwe identified issues with the loans in a pool of mortgages that we
had agreed to purchase, including concerns about potential fraud, we would perform additional
diligence until we were satisfied that our level of diligence was appropriate. We would not
purchase loans that failed to meet the applicable underwriting guidelines of the originator or
violated any compliance regulations or that appeared fraudulent. We also monitored the
performance of the loans that we purchased and we typically negotiated the right to require the
seller of loans that experienced early payment defaults-an indication of potential fraud-to
repurchase those loans. To assist us with these efforts, starting in 2006, we established a unit
within Mortgage Finance to monitor the performance of the loans that we securitized and
manage our repurchase requests relating to early payment defaults and breaches of
representations and warranties.
Unfortunately, our diligence practices did not detect what we now know to be the
most significant downturn in the U.S. housing market for generations. As a result of the
unprecedented housing collapse, which led to the decline of the value of all mortgage loans,
many of our RMBS securitizations have performed worse than expected. Of course, as this
Commission is well aware, securitization activities involving mortgage loans all but ceased in
late 2007 and throughout 2008 and 2009. However, I continue to believe, despite the financial
crisis and the collapse of residential home prices, that the securitization of non-agency mortgages

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plays a vital role in making capital available to institutions to enable individuals to purchase
homes. I am encouraged that we are slowly starting to see the mortgage securitization market
return. For our part, we at Citi are committed to applying thorough diligence practices as we
adapt our business to the changing marketplace. I appreciate the opportunity to discuss some of
those practices with the Commission today, and I look forward to answering your questions.
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