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UNITED STATES OF AMERICA

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FINANCIAL CRISIS INQUIRY COMMISSION

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Official Transcript

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Hearing on

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The Impact of the Financial Crisis - Miami, Florida

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Tuesday, September 21, 2010, 9:00 a.m.

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Florida International University, Modesto A. Maidique Campus

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College of Law, Rafael Diaz-Balart Hall

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11200 S.W. 8th Street

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Miami, Florida 33199

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COMMISSIONERS

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PHIL ANGELIDES, Chairman

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HON. BILL THOMAS, Vice Chairman

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BYRON S. GEORGIOU, Commissioner

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HON. SENATOR ROBERT GRAHAM, Commissioner

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HEATHER MURREN, COMMISSIONER

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Reported by: Amber Cheek, Hearing Reporter

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PAGES 1 - 229

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P R O C E E D I N G S
COMMISSIONER GRAHAM:

This meeting of the

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Financial Crisis Inquiry Commission is called to

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order.

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distinguished Phillip Angelides.

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I would like to introduce our chair,

CHAIRMAN ANGELIDES:

Good morning.

Thank you,

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Senator Graham, and thank you each and every one of

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you for being here this morning at this public

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hearing of the Financial Crisis Inquiry Commission.

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with no further adieu, I'd like to start off today

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by asking Dean Alex Acosta to come forward and

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greet us on behalf a Florida International

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University, the College of Law.

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Thank you, Dean.

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DEAN ACOSTA:

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Mr. Chairman, Mr. Vice President, and Members

Thank you, Mr. Chairman.

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of the Commission, welcome to Florida International

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University's College of Law.

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for the critical work you're doing.

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of mortgage fraud is an important one.

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I want to thank you
Today's topic

Prior to becoming Dean, I served as a United

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States Attorney here in South Florida for five

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years.

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impact of mortgage fraud in our community and our

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nation.

I am far too familiar with the pernicious

In 2007 I started a mortgage fraud task

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Preliminary remarks

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force combining federal and state authorities and

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it was successful and it investigated and it

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prosecuted mortgage fraud, and it continues to be

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in force today.

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That said, prosecutorial success is not the

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answer.

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happens in the first place is far more important

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than prosecuting it after it happens.

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Preventing mortgage fraud before it

Prevention

is better than prosecution.
Now, as Law Dean, I see mortgage fraud from a

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very different perspective.

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upstairs a student approached me and asked to start

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a foreclosure clinic.

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losing their homes, he said, and we as law students

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as future members of the Bar should help.

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right.

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Just yesterday

Thousands of individuals are

He's

Here at FIU's College of Law, we started last

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year a bankruptcy clinic.

Our students are working

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with the Florida Bar to help individuals who need

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to file bankruptcy yet whose financial resources

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are so limited, they can't afford to hire a lawyer.

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Here at FIU's College of Law, we started this year

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a small investment fraud clinic.

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to help small investors, often retirees who have

Our students were

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Preliminary remarks

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lost their savings due to misconduct by

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broker/dealers.

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so small that no lawyer will take their case even

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on contingency.

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there in large part because of the financial crisis

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that your Commission is charged to investigate.

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So as a former U.S. Attorney and now a Law

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Yet these individuals have savings

The need is there and the need is

Dean, I ask that when you consider today's

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testimony, please consider more than what is being

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done to prosecute mortgage fraud.

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what can be done to prevent this in the first

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place.

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today's state of affairs is not repeated in the

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future.

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Please consider

Please consider what can be done so that

Your job is far from easy.

It is a bipartisan

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commission.

You have a special opportunity to

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break through the gridlock.

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opportunity to have far-reaching impact.

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thank you for your work.

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stands ready to assist you in your endeavors in

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whatever way we can.

So I

FIU's College of Law

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Thank you and welcome.

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CHAIRMAN ANGELIDES:

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You have an

Thank you very much, Dean

Acosta, and thank you very much for your gracious

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Preliminary remarks
hospitality and all the help of you and your staff.
What I'd like to do now is turn this hearing

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over to Senator Graham.

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tremendous honor to be in his home state.

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a tremendous amount of admiration for Senator

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Graham.

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civic life in this state and on the whole country

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both as Governor and as a Senator in the United

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And I will just say it's a
We have

He's obviously made a tremendous mark on

States Senate.
And so with no further adieu, I will hand this

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gavel to Senator who I know knows how to wield it

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judicially and well and this hearing is his.

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COMMISSIONER GRAHAM:

Thank you, Mr. Chairman

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Angelides.

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bring one of the hearings of this Commission to

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Miami.

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for it is that in many ways Miami is the center of

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a serious national scandal of predatory practices

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and mortgage fraud.

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It is an honor that you have decided to

Unfortunately, as we will learn, the reason

Before continuing, I would like to quickly

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introduce our guests who accompany me as members of

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the Commission.

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Ms. Heather Murren of Las Vegas.

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Starting from my right is

Thank you, Heather.

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Preliminary remarks
To my left is Phil Angelides, Chair, from whom

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you will hear shortly, Mr. Bill Thomas from

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California, and also from Las Vegas, Mr. Byron

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Georgiou.

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Thank you all for being with us today.

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I would like to thank President Rosenberg who

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accepted our initial invitation to come to Florida

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International University as the site of this

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hearing and then to Dean Acosta for offering the

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beautiful facilities of the College of Law as our

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venue.

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As I indicated earlier, Florida is among the

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states which have been most affected by the

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mortgage meltdown.

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Florida region, of every 111 homes, one is in some

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stage of foreclosure.

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as a whole where one out of 381 homes is in some

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stage of foreclosure.

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and to anyone who lives in this state.

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As an example, in this South

This compares to the nation

A shocking statistic to me

The losses to Florida's economy are directly

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connected to the ongoing financial crisis.

With an

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unemployment rate of 11.6 percent, 2 percentage

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points higher than the national average, Florida's

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families and communities and its leaders are

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Preliminary remarks
struggling to find means to recover.

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The testimony, interviews and documents

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gathered by the Commission since Congress gave us

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our mandate last year, we have learned that from

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2003 to 2006, nationally the volume of higher-risk

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mortgages made to borrowers more than doubled and

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that by 2007 and 2008 in Florida, the reported

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incidents of mortgage fraud and suspect lending

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practices had also more than doubled.

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that Florida leads all the 50 states in the number

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of borrowers who misrepresented their incomes or

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their ability to repay mortgages, according to the

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Federal National Mortgage Association.

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predatory practices emerged in the origination of

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both new mortgages and the refinancing of existing

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mortgage.

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We now know

Fraud and

Today the Commission has invited experts to

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this hearing who can help us understand the

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connections between these unsavory lending

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practices and the waves of mortgage defaults and

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foreclosures in Florida and nationally.

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forward to hearing from them today.

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willingness to assist us in understanding these

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important and frequently complex issues.

I look

I appreciate their

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Preliminary remarks
I want to thank my fellow commissioners

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for traveling to my home community to be part of

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this hearing and look forward to our -- to your

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comments and answers to our questions.

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I would now return the gavel, or at least the

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podium, to Chairman Angelides for his opening

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remarks.

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CHAIRMAN ANGELIDES:
day long.

You've got the gavel all

That's yours.

So, first of all, thank you very much for

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having us here in Florida.

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some very brief comments, because I'd like to get

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on with the testimony of the witnesses and our

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questions to them today on this very important

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issue.

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And I'm going to make

Just for perspective, this Commission, The

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Financial Crisis Inquiry Commission, was formed in

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May of 2009 with the passage of the Mortgage Fraud

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and Recovery Act signed by the President of the

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United States.

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a bipartisan commission, with an important national

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mission, and that is to examine the causes of the

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financial and economic crisis that still grips this

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country today.

But we are a ten-member commission,

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Preliminary remarks
When we started on our journey, there were

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many that said that by the time our report is

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issued to the President and the Congress and the

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American people by December of this year,

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December 15th, that the financial crisis would be a

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dim memory.

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country, it is still very much with us and likely

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to be for years ahead.

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Unfortunately, for the people of this

As we gather today in Florida, 27 million

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Americans are out of work, can't find full-time

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work, or have stopped looking for work.

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million American families have lost their homes to

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foreclosure.

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the foreclosure process.

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families are seriously delinquent on their loans.

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Eleven trillion dollars of wealth of American

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households has been wiped away like a day trade

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gone bad.

Two

Another two million families are in
And yet another 2 million

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So as we meet today, this crisis is still very

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much with us and we are charged with trying to help

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the American people and policymakers have a better

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understanding of what brought our financial system

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to its knees.

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with the resources we've had and with the time

Over the course of the last year

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Preliminary remarks

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given us by the Congress, we've been hard at work

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to try to do the work necessary to try to explain

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this disaster, this financial disaster for our

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country.

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We've conducted over 700 interviews of people

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in communities around this country, people who sat

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at trading desks, people ahead of the major

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financial institutions of our country and the

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people who were charged with regulating and keeping

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safe our financial system.

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We have reviewed millions of pages of

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documents, and in Washington and New York we held

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14 days of hearings looking at issues like subprime

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lending and the growth of derivatives and the role

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of the credit rating agencies, and each and every

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one of those hearings have investigated and asked

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questions of the participants who are at the center

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of this storm.

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Over the last several weeks, we've gone across

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this country to communities, hometowns of

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commissioners, that have been hard hit by the

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crisis.

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home of the Vice Chairman, a place wracked by

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double-digit unemployment and rampant foreclosures.

We started in Bakersfield, California, the

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Preliminary remarks

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We went to Las Vegas, the hometown of Ms. Murren

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and Mr. Georgiou, a community where 72 percent of

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the homes are under water in terms of the home

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value versus the mortgage.

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Today we are here in Miami, and then on

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Thursday of this week, we round up our hearings in

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my hometown of Sacramento, another community that

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is struggling very, very hard in the wake of the

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financial meltdown.
I'm looking forward to today's testimony.

One

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of the things that from day one that I thought was

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central to our examination is to examine how the

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nature of lending went so terribly wrong in our

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country, how it came to be that toxic mortgages

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were made and how it came to be that those toxic

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mortgages infected our financial system.

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very anxious for today's hearing to learn about

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this issue of mortgage fraud and to learn about

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what happened here in South Florida.

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So I'm

Mr. Chairman, thank you very much for having

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us here today and I look forward to today's

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hearing.

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COMMISSIONER GRAHAM:
Chair.

Mr. Bill Thomas, Vice

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Preliminary remarks
VICE CHAIRMAN THOMAS:

Thank you very much,

Senator.

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Pleasure to be with you once again

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I have not spent a lot of time in Florida.

I

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grew up in Southern California, especially in the

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'50s and the '60s and the '70s.

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rapid growth and expansion, glancing over at one of

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our first witnesses from the University of

So in terms of

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California, Irvine -- actually I knew it as the

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Buffalo Ranch on the way to Bal Island on the

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Pacific Coast Highway back then, and that was all

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there was, was nothing but a Buffalo ranch.

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it's a pleasure to have you as well.

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So

Most of my research and understanding of

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Florida I've taken as my primary text, those

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textbooks written by Carl Hiaasen, to fully

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understand the intricacies of the way things work

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in Florida, especially South Florida.

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it's a lot of fun reading him, the job that we have

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is a very serious one.

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And although

Obviously we have to explain what happened.

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But in those areas of difficulty and explaining

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what happened, I really think to a very great

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degree is mortgage fraud, trying to isolate it and

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Preliminary remarks

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understand it.

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the tools we have to measure fraud, however you

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define that, and what we need to do perhaps to

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sharpen those tools and probably make more aware

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the real human damage done by those who were

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involved in an industry, once again relying on Carl

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Hiaasen and my experience in Southern California.

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I'm interested in comments about

That tends to put it in a perspective that

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needs to be looked at much more carefully, and I

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guess Miami is the best -- one of the best places

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to be.

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was pushing Medicare fraud out of the number one

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spot.

But I think Medicare has recaptured the

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lead.

Our hope is that as we learn what happened

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and if we can do a good job of explaining what

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happened, the area of fraud has no role in any

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activities.

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in which fraud was involved in the housing bubble

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and the consequence collapse of that bubble, it is

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something that we should never have to investigate

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again to try to figure out what happened to whom

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and when.

I understand at its height, mortgage fraud

But when you begin to examine the way

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Thank you, Mr. Chairman.

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COMMISSIONER GRAHAM:

Thank you very much,

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Preliminary remarks
Mr. Thomas.
I'm going to ask the witnesses to rise, as we

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have each of our public hearings and will today,

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we're asking each of the witnesses to be sworn.

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Would you please raise your right hand.

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Do you solemnly swear or affirm under the penalty of perjury that the testimony

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you are about to provide the Commission will be the truth, the whole truth, and

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nothing but the truth, to the best of your knowledge?

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MS. FULMER:

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MR. PONTELL:

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MR. BLACK:

I do.
I do.

I do.

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(Witnesses sworn.)

COMMISSIONER GRAHAM:

All right.

In front of

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you, you see this small box.

This is the timer.

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Unfortunately, what you will see will be

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three-colored signals of green which indicates you

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are speaking on your time, a yellow which means

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that you have one minute, and then red which means

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that to please conclude your remarks.

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will have five minutes for your openings statement

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to be followed by questions from the members of the

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Commission.

Each of you

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Thank you.

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Our first panel is led by Ms. Ann Fulmer who

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is the Vice President of Business Relations at

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Interthinx and Co-founder of the Georgia Real

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Estate Fraud Prevention and Awareness Coalition.

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Opening - Fulmer

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She will be followed by Mr. Henry Pontell,

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Professor of Criminology, Law and Society and

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Sociology at the University of California, Irvine,

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and finally Mr. William K. Black, Associate

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Professor of Economics and Law at the University of

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Missouri-Kansas City campus.

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9
10
11

Thank you to each of you for your
participation today.
Missouri.

I'm sorry.

University of Missouri,

Kansas City.

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Ms. Fulmer?

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MS. FULMER:

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Mr. Chairman, Mr. Vice Chairman, Members of

Thank you.

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the Commission, my name is Ann Fulmer.

I hold a

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Bachelor of Arts in Mass Media Communications and a

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law degree both from the University of Akron.

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have studied the mortgage fraud against lenders and

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how to detect it and have worked diligently to

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prevent it since 1966 when criminals began to

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illegally flip houses in my neighborhood just

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outside Atlanta, Georgia.

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In this quest I have worked as a licensed

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private detective, a county tax assessor as an

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expert witness and briefly as a criminal

I

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Opening - Fulmer

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prosecutor.

I also co-founded the Georgia Real

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Estate Fraud, Prevention and Awareness Coalition

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whose mission includes bringing public awareness of

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the crime and the damage it brings to communities.

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For the past five years, I have been the Vice

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President of business relations at Interthinx and

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various analytic companies.

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leading provider of automated fraud detection and

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prevention technology to the residential mortgage

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lending industry.

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lecture on the topic at industry conferences and

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have been called upon to provide training and

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assistance to the federal law enforcement agencies,

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including the FBI, the Secret Service, HUD's Office

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of Inspector General and federal prosecutors.

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Interthinx is a

In that capacity, I frequently

I think it's important at the outset to

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clearly distinguish between mortgage fraud and

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predatory lending, because those outside the

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industry frequently use the terms interchangeably.

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In predatory lending cases, the borrower is

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the victim of the lender or broker's failure to

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make proper disclosure of the terms and fees

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associated with the loan or the loan containing

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terms harmful to the borrower or failure to provide

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Opening - Fulmer

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a tangible benefit to the borrower.

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of these cases are pursued in the civil courts,

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most recently as a defense of foreclosure.

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The majority

In mortgage fraud cases, the victims are the

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lender, the communities in which it is perpetrated,

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and now, by virtue of the fact that more than 90

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percent of loans originated today are purchased,

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insured and guaranteed by the federal government,

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directly or indirectly through Fannie's and

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Freddie's conservatorship, the U.S. taxpayers.

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Violations of mortgage fraud are prosecuted as a

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criminal matter.

14

I was a stay-at-home mom in 1996 when I first

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became aware of mortgage fraud against lenders.

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Houses in my up-scale neighborhood that had been

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sitting on the market for years were finally

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beginning to sell.

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that the purchasers were leaving the closing table

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with large amounts of cash and neighbors began to

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complain about unusual activities at these houses.

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The new occupants actively avoided contact with our

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neighbors.

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didn't mow their yards or keep up the houses.

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covered their garage windows with paper and others

I soon began to hear rumors

They did not seem to have jobs.

They
Some

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Opening - Fulmer
had a lot of late-night car traffic.

3

Then the neighbor told me that an IRS agent

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and an investigator from the State Department of

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Banking and Finance were investigating these sales

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and he asked me to help them.

7

investigate, I discovered that a handful of people

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were involved in all of the unusual sales in my

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neighborhood; that they were buying and reselling

10

these houses on the same day with price increases

11

of up to $300,000; and that they were doing this in

12

communities throughout metropolitan Atlanta.

13

When I began to

That's when I discovered illegal flipping.

In

14

a typical flip, the perpetrator signs a contract to

15

purchase the property at the asking price, but

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without making any improvements, he obtains an

17

appraisal that shows a value that can be as much as

18

300 percent higher than the actual value.

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perpetrator then finds an end buyer or steals

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someone's identify and fabricates critical

21

information on the mortgage application in order to

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fool the lender who would be granting the loan.

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The higher priced sale to the end buyer is closed

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just before the perpetrator's actual purchase at a

25

lower price and the proceeds from the higher priced

The

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Opening - Fulmer

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sale are used to fund the perpetrator's purchase at

3

the lower price.

The excess funds are pocketed by

4

the perpetrator and shared with his collaborators.

5

Mortgage fraud is essentially bank robbery

6

without a gun.

Its perpetrators include street

7

gangs, drug traffickers, real estate agents,

8

closing attorneys, appraisers, mortgage brokers,

9

bank executives, ministers, teachers and even

10

police officers.

11

in any community in every state at any price range

12

during rising and falling markets and it leaves

13

these communities devastated.

14

It can and does happen anywhere

The variety seems to shift constantly

15

depending on market conditions, and flipping did

16

play a major role in the initial escalation of

17

housing prices which drew speculative investors and

18

more fraud into the market to the point where

19

houses eventually became unaffordable in many

20

markets.

21

This in turn led to the abuse of stated-income

22

and no-document loan programs, particularly through

23

the broker mortgage channel, in order to qualify

24

borrowers for mortgages that if they had been fully

25

amortized they could not afford to repay.

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Opening - Fulmer

2

When the housing market began to cool in 2005,

3

the riskiest borrowers began to default in large

4

numbers in what came to be known as the subprime

5

mortgage meltdown.

6

became so pervasive that investors in residential

7

mortgage backed securities began to demand that the

8

originators repurchase entire pools of mortgage

9

loans.

These defaults eventually

10

Since most lenders were originating mortgages

11

to sell on the secondary market, they did not have

12

the funds available to meet investor demand, and

13

when those lenders began to fail, it created a

14

liquidity crisis and ultimately led to the great

15

recession.

16

I will take your questions now.

17

COMMISSIONER GRAHAM:

18

Fulmer.

19

Mr. Henry Pontell?

20

MR. PONTELL:

21

Thank you very much, Ms.

Thank, you Senator Graham,

Chairman Angelides, and Members of the Commission.

22

VICE CHAIRMAN THOMAS:

23

mics are pretty unidirectional.

24

you.

25

MR. PONTELL:

Okay.

Pull the mic up.

The

Bend it towards

Thank you.

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Opening - Pontell
Thank you very much for the opportunity to

3

present testimony to you today on the workings of

4

mortgage fraud and its effects of fraud.

5

Senator Graham, as a side note, I should

6

mention that about 20 years ago I testified in

7

front of you on a Senate Banking Committee Hearing

8

regarding the government response to savings and

9

loan fraud.

10

So it's nice to see you again.

As a university-based criminologist, I have

11

studied white-collar and corporate crime for three

12

decades beginning with the first federally funded

13

study of medical fraud in the 1980s.

14

this I was a principal investigator over the U.S.

15

Department of Justice funded study of the causes of

16

the Savings and Loan Crisis and government

17

response, which produced the award winning book Big

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Money Crime.

19

fraud in other major financial debacles, including

20

the 1994 Orange County bankruptcy, the 2002

21

corporate and accounting scandals and the current

22

economic disaster.

23

Following

I have written about the role of

My findings indicate that fraud has played a

24

significant role in causing the financial losses

25

that led to major debacles occurring over the past

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Opening - Pontell

2

25 years.

3

future crises is to fully understand the nature and

4

extent of fraud.

5

"risky business" has resulted in highly destructive

6

policymaking and ever-larger financial crisis.

7

or practically non-existent government oversight

8

created what criminologists have labeled a

9

crime-facilitative environment where crime can

10
11

The only way we can effectively prevent

Assigning major financial loss to

Lax

thrive.
The major losses occurring through mortgage

12

frauds in Florida and throughout the country that

13

brought on the current economic crisis were not due

14

to scam artists, notwithstanding the fact that

15

their crimes have now become collectively quite

16

significant and warrant serious attention by

17

authorities.

18

produced by large lending institutions and Wall

19

Street companies that ran afoul of the law during

20

endemic waves of fraud typically because of

21

decisions that are made at the top that often

22

exploit perverse market incentives and essentially

23

turn the organization into a weapon with which to

24

commit crime; Lincoln Savings and Loan and Charles

25

Keating, Enron and Jeff Skilling and Ken Lay,

Rather, the original losses were

24
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Opening - Pontell

2

Countrywide and Angelo Mozilo, the list goes on.

3

All of these examples have one major factor in

4

common.

5

engaging in what is known as control fraud.

6

other words, controlling insiders had suborned both

7

internal and external safeguards and checks and

8

essentially looted their own companies.

9

Those in charge had enriched themselves by
In

For example, the problems experienced at

10

Countrywide Financial, the country's largest

11

mortgage lender, that at its height, financed one

12

out of every five American home loans -- and that

13

has already settled a large civil case in

14

Florida -- are illustrative of massive fraud in the

15

industry.

16

A senior Vice President for the company noted

17

in his 2009 book that its business model of a "new

18

system of loans and refis awarded to anyone with a

19

pulse, was, in retrospect, long-term madness driven

20

by short-term profit."

21

company's CEO and chairman, currently faces insider

22

trading and securities fraud charges for failing to

23

disclose the lax lending practices and the hyping

24

of the company when he knew it was going south.

25

Between 2001 and 2006 he took $400 million in

Angelo Mozilo, the

25
1

Opening - Pontell

2

salary, stock options and bonuses from the company.

3

Moreover, the evidence seems damming on its face.

4

Mozilo's e-mails to insiders contain messages such

5

as, "In all my years in the business, I have never

6

seen a more toxic product," and "Frankly, I

7

consider that product line to be the poison of our

8

time."

9

Regarding the current crisis, one recent study

10

analyzed the responses of persons working in

11

brokerage, lending, escrow, title, and appraisal

12

offices documenting the rationalizations that were

13

used to explain their involvement in

14

mortgage-related crimes.

15

primary epidemic of control fraud which produced

16

echo epidemics consisting of those who purchased

17

the nonprime product.

18

of mortgage frauds in the subprime lending industry

19

that resulted from inadequate regulation, the

20

indiscriminate use of alternative loan products,

21

and the lack accountability in the industry.

22

Perpetrators commonly perceived many acts of

23

mortgage fraud, origination fraud, as inseparable

24

from conventional lending practices that are

25

necessary in any "successful" legitimate subprime

These individuals fed the

The findings detail accounts

26
1

Opening - Pontell

2

business.

3

of a common theme:

4

and getting our clients what they want.

5

usually happy I got the loan for them."

6

It came down to different manifestations
"We are simply doing our jobs
They are

It's also instructive to look back on the

7

Savings and Loan Crisis to understand how fraud

8

permeates major crisis.

9

evidence, at least one thing is certain from this

Given the best available

10

sad chapter in American history.

11

financial losses directly attributable to

12

white-collar crimes that were discovered and

13

recorded in official statistics on the Savings and

14

Loan Crisis represent only the tip of the iceberg.

15

The incredible

In terms of the current crisis, three major

16

issues stand out.

17

compensation policies turned private market

18

discipline into perverse incentives encouraging

19

massive control fraud even at the least -- at the

20

most elite firms.

21

The first is that executive

Second, the FBI reacted to its severe capacity

22

problems in a manner that failed to challenge Bush

23

administration policies that virtually guaranteed

24

that the FBI would fail to stem the tide of fraud.

25

Third and finally and central to the high

27
1

Opening - Black

2

incidence of subprime fraud was the fact that no

3

one involved in the process of evaluated credit

4

quality.

5

missed or allowed the widespread and severe nature

6

of these frauds.

7
8
9
10

Had they done so, they could not have

I'm happy to answer any questions you may have
related to my testimony.
COMMISSIONER GRAHAM:

Thank you very much, Mr.

Pontell.

11

Mr. Black?

12

MR. WILLIAM BLACK:

Thank you, Members of the

13

Commission, for your invitation.

14

appointment is in economics.

15

appointment in law.

16

criminologist and I'm a former financial regulator

17

active in regulating to prevent these kinds of

18

frauds and helping to bring about the successful

19

prosecution in the savings and loan context.

20

My primary

I have a joint

I'm a white-collar

So what is different this time around?

21

Mortgage fraud is vastly greater than Medicare

22

fraud in terms of losses.

23

numbers on that.

24

estimate, they estimate that stated-income loans

25

became 49 percent of total originations, new

And we have excellent

If you look at the credit Suisse

28
1

Opening - Black

2

originations by 2006.

3

it's 43 or 49, but it became huge.

4

People can debate whether

Those are liar loans.

We also have excellent

5

information on liar's loans.

Liar's loans, as the

6

industry's own expert said, warrant that phrase

7

"liar's loans" because they are, to quote them, an

8

open invitation to fraud.

9

seen fraud incidents with liar loans that starts in

And we have consistently

10

the high 50s and goes to 100 percent literally of

11

the samples looked at.

12

about millions of fraudulent loans.

13

millions per year of fraudulent loans.

14

That means we are talking

Now step back a moment.

I repeat

The Dean, in his

15

invitation, rightly talked about prevention.

16

industry historically in home mortgage lending for

17

all causes of losses, all causes, was able to keep

18

those losses under 1 percent.

19

about losses in the 40 percent range.

20

massively different has occurred.

21

This

We are now talking
Something

And it can only come from the top and that's

22

what control fraud is all about.

Someone had to

23

gut the underwriting.

24

loan flipping described is easy to stop.

25

competent lender with honest underwriting would

Because, for example, the
Any

29
1

Opening - Black

2

prevent all of those frauds that were described.

3

And we did so for 40 years.

4

Why then do we have this change?

Because here

5

is the recipe for a lender to optimize accounting

6

fraud, reported income and, therefore, their

7

bonuses in the modern era, one, grow like crazy;

8

two, make really bad loans at a premium yield;

9

three, have extreme leverage; four, provide only

10
11

trivial loss reserves.
If you do that, then both criminology,

12

regulation, and economics from the Nobel Prize

13

winning economist George Akerlof said you will

14

produce, to quote Akerlof, a sure thing.

15

follow the strategy, you will report record

16

profits.

17

get record compensation.

18

You

In the modern era, that means you will

So how did they do this?

They put people

19

below them on compensation systems as well, and you

20

got absolutely rich in this industry because they

21

didn't care about loan quality.

22

compensation would pay you at times $10,000 if you

23

would bring in a particularly high yield, which is

24

to say definitely fraudulent loan.

25

$10,000 doing that and they are -- then would not

So the

You could make

30
1

Opening - Black

2

look.

3

would not use their own professional appraisers.

4

They would not look for loan flipping.

In fact, what did they do?

They

At Washington

5

Mutual, and others we know from the investigation,

6

Attorney General Cuomo, that they had a blacklist

7

of appraisers.

8

were honest.

9

But you got on the blacklist if you

So I ask you this:

Why would an honest lender

10

ever inflate or even allow to be routinely inflated

11

appraisal values?

12

but it is suicidal for an honest lender.

13

gut the underwriting, you do get all kinds of other

14

opportunistic frauds.

15

prison, but we need to put the people at the top of

16

the food chain in prison, and I guarantee you, no

17

one is going to put 6 million Americans in prison

18

for mortgage fraud.

It optimized fraudulent income,
When you

And I'm happy to put them in

19

Thank you.

20

COMMISSIONER GRAHAM:

21

I am going to start the questioning and then

Thank you, Mr. Black.

22

we will ask Ms. Murren, Georgiou, to be the lead

23

questioners for this panel.

24
25

Ms. Fulmer, you outlined particularly the
flipping component of mortgage fraud.

Since 2006

31
1

Q & A - Session 1

2

and '7 when this became so publicly available and

3

known, what has been the response of governments at

4

the state and federal level to restrain this

5

practice?

6

MS. FULMER:

7

COMMISSIONER GRAHAM:

8

MS. FULMER:

9

On flipping?
Yes.

Well, actually, the market has

done most of the correction on the flipping itself,

10

because flipping really only works in a rising

11

market.

12

call flopping where short sale properties --

13

properties that are being involved in short

14

sales -- the prices are being artificially deflated

15

in order to create that elicit profit margin.

16

I think that to some extent, although it

The schemes now have shifted into what we

17

wasn't acknowledged as the purpose, the home

18

valuation code of conduct and separation between --

19

the wall, I guess, between loan originators and

20

appraisers was a step that helped reduce some of

21

the pressure on appraisers to come in at these

22

values.

23

I think that one of the things that has slowed

24

fraud down generally is the elimination of the

25

stated and no-documentation loan programs and

32
1

Q & A - Session 1

2

lenders' much higher use of the 4506T which is a

3

form that a borrower signs that allows the lender

4

to go directly to the Internal Revenue Service and

5

verify income.

6

fraud down tremendously.

7

That has I think put -- slowed

The concern that we have at Interthinx is that

8

because schemes are constantly shifting, lenders

9

don't always recognize up front what's going on,

10

and that's why we're seeing the shifts into REO

11

properties and these are being flipped, and then

12

also in the short sale market.

13

COMMISSIONER GRAHAM:

Did you notice any

14

difference between new loan originations and

15

refinancings during this period?

16

'07 for the first time in recent history,

17

refinancing exceeded new financings and at one

18

point were over twice the number of new homes being

19

financed.

20

level of activities as between those two?

21

From '05 to

Did you see a difference in the type or

MS. FULMER:

I don't have those figures from

22

our analysts, but one of the common schemes during

23

the boom was for a perpetrator to acquire a

24

property using a straw borrower to on paper grant

25

that borrower a loan from a company that in reality

33
1

Q & A - Session 1

2

was a shell and then to present that straw

3

borrower's application to the bank and then owner

4

occupied cashes out and refinances it, so that what

5

was actually a purchase transaction was shown to

6

the bank as an owner occupied cash-out refi, and

7

that was something that was I think started more to

8

towards the middle of the 2000s.

9

COMMISSIONER GRAHAM:

Mr. Pontell, the scheme

10

that you have outlined depends upon somebody at the

11

end of the day being willing to buy these

12

mortgages, and typically they were firms that would

13

buy mortgages for purposes of syndication and

14

mortgage backed securities and other forms of

15

collateralized derivatives.

16

Why were those people unaware of the quality

17

and the process by which the mortgages that they

18

were purchasing were manufactured?

19

MR. PONTELL:

If I understand your question

20

correctly, Senator, it's why were they unaware

21

these were --

22

COMMISSIONER GRAHAM:

Well, why did they buy

23

and pay market rates for what appear now to be very

24

much over-valued mortgages?

25

MR. PONTELL:

Right.

34
1
2

Q & A - Session 1
Well, the short answer to that question has to

3

do with a couple of things.

First, conservative

4

ignorance on the part of those who were buying

5

these loans.

6

they intentionally didn't look at the quality of

7

these loans.

8

loans to move up the food chain and there were

9

incentives going down.

Conservative ignorance meaning that

There was an incentive for those

10

So what I was talking about in my testimony,

11

my written testimony, was these echo epidemics of

12

fraud.

13

incentive for making these loans at the lower level

14

and securitizing them at the upper level.

15

had these perverse market conditions and people

16

willing essentially to evaluate the credit quality.

17

If they were, then they never would have put these

18

securities packages together.

19

And what happened was that there was an

COMMISSIONER GRAHAM:

So you

Were there some warning

20

signals that were available, and had they been

21

followed, could have detected this level of fraud

22

earlier and avoided its rampant application?

23

MR. PONTELL:

Well, there were warnings as

24

early as 2004.

The FBI made those warnings public.

25

But the policy that was followed was not to do what

35
1

Q & A - Session 1

2

was done during the '70s loan crisis, which was to

3

immediately create a national task force, regional

4

task forces, that would put together regulators and

5

enforcement agents so that they could prosecute

6

these frauds early on.

7

into examining these mortgage frauds, which they're

8

doing now, the numbers have gone up.

9

By the time the FBI did get

So you have incredible system capacity

10

problems that could have been abated if these

11

warning signs were taken seriously as early as 2004

12

when they were made public.

13

COMMISSIONER GRAHAM:

You mentioned the

14

failure of the FBI.

15

they didn't have adequate personnel to enforce?

16

Were the laws ineffective against the kind of fraud

17

that was being practiced?

18

FBI was not able to rein this in?

19

MR. PONTELL:

Was that a failure because

What was the reason the

Well, part of it had to do with

20

resource allocations.

As the FBI has been working

21

on terrorism now obviously since 2000 -- since the

22

9/11 attacks, but -- it has to do with system

23

capacity problems, it also has to do with them

24

focusing -- essentially because they didn't have

25

these task forces, which were necessary to

36
1

Q & A - Session 1

2

prosecute higher level frauds, control frauds,

3

during the Savings and Loan Crisis, they partnered

4

with the Mortgage Bankers Association which

5

essentially looks at frauds against lending

6

institutions rather than frauds that might be

7

committed by lending institutions.

8

major problem for them.

9

So that was a

It still is.

But of course now we're looking at the effects

10

of this crisis and the rebound frauds that are

11

occurring in the current housing market and just

12

cleaning those up is a major issue for the FBI.

13

it's really doubtful -- I think it's doubtful that

14

they're going to be attacking the higher level

15

frauds with the kind of energy that they were doing

16

during the Savings and Loan Crisis just because

17

there was a much better system in place at that

18

time.

19

on by focusing more on the lower level frauds and

20

getting into the prosecution of these frauds a bit

21

later.

22

So

So, again, a system capacity issue brought

COMMISSIONER GRAHAM:

Mr. Black, in listing

23

some of the steps towards being an ultra profitable

24

control fraud, you mentioned leverage.

25

issue that's come up in a number of different ways

That's an

37
1

Q & A - Session 1

2

in our previous hearings.

3

word "leverage" as a component of a good step to

4

ultra profitability?

5

MR. WILLIAM BLACK:

How were you using the

It simply means having

6

very high debt in this context and that levers up

7

your return on equity.

8
9
10

COMMISSIONER GRAHAM:

This is high debt in the

mortgage originators?
MR. WILLIAM BLACK:

This is high debt at the

11

lender institution.

12

chain.

13

did use the SIBs to create leverage ratios that

14

were well beyond anything that lenders had

15

directly.

16

Europeans were even worse, the European banks.

17

But it follows up the food

As you know, you can use the SIBs and they

And as you probably already know, the

COMMISSIONER GRAHAM:

The Chairman, in his

18

open remarks, mentioned the fact that this

19

Commission is the product of federal legislation

20

which had as its title "Mortgage Fraud," indicative

21

of the priority that the Congress was giving to

22

this component of the number of factors that

23

contributed to the financial meltdown.

24
25

How effective do you evaluate the steps that
the federal government has taken since this crisis

38
1

Q & A - Session 1

2

began to rein it in and hopefully avoid a

3

repetition?

4

MR. WILLIAM BLACK:

As to the first, wholly

5

ineffective.

6

effective against the particular mechanisms that

7

brought this fraud.

8
9

As to the second, moderately.

What do I mean by that?
brilliantly originally.

The FBI performed

It realized and testified

10

publicly in September 2004 that there was an

11

epidemic of mortgage fraud and predicted it would

12

cause a financial crisis.

13

as it can possibly get.

14

I mean, that's as good

The FBI did have severe limits.

It lost 500

15

of its white-collar specialists in response to the

16

9/11 attacks, which we can all understand.

17

us don't understand why their requests to be

18

allowed to replace them was rejected.

19

happened.

20

substantially in this time period.

21

Many of

But that

So white-collar prosecutions went down

What the terrible thing happened was that the

22

FBI got virtually no assistance from the

23

regulators, the banking regulators and the thrift

24

regulators.

25

the savings and loan practice.

Two things are going on in contrast to

39
1
2

Q & A - Session 1
First, roughly 80 percent of liar's loans came

3

from nonregulated entities.

4

the mortgage bankers.

5

there to make criminal referrals period with regard

6

to that group.

7

All right.

These are

So the regulators weren't

But even as to the 20 percent roughly that

8

came from the federally insured sector, it's just

9

incredible.

The Office of Thrift Supervision and

10

the Office of Comptroller Currency, their official

11

spokesperson told the Huffington Post that they

12

made zero criminal referrals.

13

thousands of criminal referrals in the Savings and

14

Loan Crisis.

15

Zero.

We made

We as the regulators -- if I could put my old

16

regulator hat on -- we're the Sherpas.

All right.

17

We do the heavy lifting and we do the guide

18

function.

19

expertise in each particular industry.

20

regulators disappeared and their role instead was

21

filled by the Mortgage Bankers Association which

22

created this absurd supposed all -- you know, gal

23

is divided in three parts.

24

fraud is divided into two parts.

25

them, guess what?

Because the FBI can't possibly have the
The

But to them, mortgage
And in both of

They're the victims and their

40
1
2
3

Q & A - Session 1
CEOs are never criminals.
That's completely contrary to all prior

4

history, Enron, Worldcom.

5

staff director for your predecessor commission that

6

looked into the Savings and Loan Crisis.

7

report says that the typical large failure fraud

8

was invariably present, and they meant at the top

9

of the food chain.

10

I was the executive

So that hasn't happened.

That

They've looked

11

instead very low in the food chain.

When you gut

12

underwriting, as I said, you do get massive fraud.

13

You create probably in the order of 6 million

14

homeowners and 10,000 perhaps, 50,000 perhaps, of

15

the flippers.

16

flippers.

17

top, you're never going to be successful in

18

prosecution with the kind of resources they would

19

bring to the task.

Maybe a hundred thousand of the

But unless you go at the people at the

20

COMMISSIONER GRAHAM:

Ms. Murren?

21

COMMISSIONER MURREN:

Thank you.

22

Mr. Black, if I could follow up on your last

23

line of discussion.

When you look at corporations,

24

there is clearly a desire and a need for growth

25

going into the future and an ability to demonstrate

41
1

Q & A - Session 1

2

that.

3

that seem to have such tension between them which

4

is the desire to grow a company and yet the desire

5

to be able to be responsible, and at what point

6

does it cross the line into having an intention to

7

commit fraud?

8

why we haven't seen more prosecutions as

9

establishing the intention at a much higher level

10
11

So how do you reconcile these two things

And I wonder if that's not really

within the company.
MR. WILLIAM BLACK:

Yes.

I mean, the issue

12

also is intent.

13

priority felony convictions in the savings and loan

14

industry.

15

zero in this crisis of the specialty -- the people

16

that specialized in makes the liar's loans.

17

large lenders, zero senior executives.

18
19
20

Let me say we got over a thousand

Those are of elites.

COMMISSIONER MURREN:

There have been

The

And to what do you

attribute that difference?
MR. WILLIAM BLACK:

Well, if you don't look,

21

you don't find.

22

adopted the definition of mortgage fraud -- you'll

23

see it repeated endlessly -- under which the lender

24

is never the fraud.

25

And they defined -- they literally

And by the lender, let me be more precise.

42
1

Q & A - Session 1

2

It's not of course the institution.

3

individuals.

4

an honest lender would ever do things like

5

inflating an appraisal.

6

economics when you make liar's loans, you maximize

7

what we call adverse selection.

8

It's the

And I repeat, there is no reason why

More generally, in

COMMISSIONER MURREN:

But, Mr. Black, if I

9

could, in today's world where you're not holding it

10

perpetually in a place where you originate the loan

11

but then someone else assumes the risk of the loan,

12

is that true anymore?

13

MR. WILLIAM BLACK:

Absolutely.

Remember the

14

emphasis on the word "honest."

15

sell it, and these were sold under reps and

16

warranties, all right, that they were honest.

And

17

can you imagine a business otherwise?

I

18

make honest liar's loans?

19

didn't exist in the real world.

20

Because you have to

It's an oxymoron that

And if I could just real briefly.
Right?

Hello.

This isn't new.

This has

21

been forever.

We killed

22

liar's loans in 1990 and 1991 as savings and loan

23

regulators, when they were becoming significant in

24

California savings and loans, and there was no

25

crisis.

People have forgotten this even existed.

43
1

Q & A - Session 1

2

Why did we do that?

3

adverse selection.

4

expected value of making that loan is negative.

5

Because we knew it created
That means definitionally the

So this isn't a matter of growth.

I would

6

love my competitor to make bad loans that had a

7

negative expected value.

8

me.

9

making a bad loan.

All right.

That would be good for

I don't lose anything by not
So, no, it isn't a pressure for

10

growth by making bad loans.

11

the industry.

12

where it optimizes your fraudulent income.

13

That never existed in

It does exist in the perverse world

And, again, this is not just a criminologists'

14

saying.

I mean, we're kind of the Rodney

15

Dangerfields.

16

ever talked to a white-collar criminologist before

17

this day.

18

economist, George Akerlof, saying, Yes, this is

19

exactly what's happening.

20

from the discourse.

You know?

I doubt that many of you

But this is Nobel Prize winning

And that's disappeared

21

COMMISSIONER MURREN:

Thank you.

22

Ms. Fulmer, if I could ask you a question.

23

You had referenced in your testimony a national

24

index of property value fraud risk, and I was

25

wondering if you could talk a little bit about what

44
1

Q & A - Session 1

2

that is.

3

fraud may be present in the system or monitoring

4

for such fraud, and is that something that was in

5

common use over the course of the last five to ten

6

years or is that a recent evolution?

7

Is there a way of measuring how much

MS. FULMER:

The mortgage fraud risk index

8

that I referred to is an index that we developed at

9

Interthinx.

10

To answer a step back in one level, it is

11

nearly impossible to measure the incidence of the

12

frauds that's out there because Suspicious Activity

13

Reports are the primary vehicle by which we have

14

the most comprehensive information.

15

filed with the Financial Crimes Enforcement

16

Network, but only about a third of the industry

17

that has any information is required to sell.

18

There is no safe harbor for people like mortgage

19

insurers or title insurers or appraisers or real

20

estate agents who are not regulated financial

21

institutions.

22

voluntarily reporting an incident that they

23

observe.

24
25

Those are

They're not protected from

So having said that, I have to distinguish
what Interthinx does.

We look at applications as

45
1

Q & A - Session 1

2

they're being submitted by lenders and we evaluate

3

and stratify their risk for fraud, low, medium and

4

high.

5

Property Valuations Fraud Index, is what we looked

6

at for the incidence of those kinds of indicators

7

in the loans that we were scanning at the time

8

going back to up to 2003.

9

COMMISSIONER MURREN:

And the reference I talked to you about, the

So what types of flags

10

would be raised in such an analysis?

11

would you determine if the property values

12

themselves were inflated if you couldn't do it

13

after the fact?

14

prospective way to do this analysis or is it

15

retrospective?

16

I mean, how

In other words, is there a

MS. FULMER:

No, that's exactly what I'm

17

talking it does is we take the application, which

18

includes an appraisal information and value

19

information, and we pull together -- we have a

20

proprietary database.

21

information for states where sales prices are not

22

disclosed.

23

use multiple listings service data, and we combine

24

all that together.

25

don't have the math gene, so I cannot explain the

We buy private sales

We use automated valuations models, we

And I got the verbal gene, I

46
1

Q & A - Session 1

2

mathematics that go into this.

But they take all

3

of those factors and they evaluate that, look at

4

sales in the neighborhoods, look for things like

5

the same people selling constantly in the same

6

market, and there's a variety of elements that we

7

look at and compare which was presented to

8

determine whether the value is inflated.

9

look at the time lag between the last sale and the

We also

10

proposed sales and the spread between those two

11

prices over time.

12

COMMISSIONER MURREN:

This body of work that's

13

done, is this the type of thing that would be done

14

in the mortgage originator's office or in the bank

15

itself during the course of the crisis?

16

words, is this the kind of thing that should have

17

been done and someone was assigned to do it within

18

those institutions, but it was either not carried

19

out or it was not actually mandated for anyone to

20

do?

21

MS. FULMER:

In other

I joined Interthinx in 2005, so I

22

can't really speak to directly what was going on,

23

but I've been told that prior to that time, these

24

fraud detection and prevention tools were primarily

25

deployed by lenders in the post closing environment

47
1

Q & A - Session 1

2

as a quality control tool, which I suppose relates

3

to the fact that they were selling loans to Wall

4

Street and had those reps and warranties with

5

respect to quality and integrity of the loans

6

that they were originating.

7

started to be a much higher default rate that

8

started to occur in certain segments of the lending

9

market, then lenders began to prioritize using this

In 2005, when there

10

tool as a prevention, but -- as a means of

11

prevention.

12

Because the secondary market and Moody's and

13

the other ratings agencies generally only requested

14

that about 10 percent of loans be sampled for

15

quality, the number of loans that are run through

16

these tools tend to be in the minority and it does

17

tend to be a sample.

18

think to prevent fraud would be to run all of these

19

loans, all originations, through these kinds of

20

tools in order to find the ones that are most

21

likely to have the most problems and then really

22

focus the intensive underwriting and most

23

experienced underwriters on dealing with those

24

loans.

25

to find and prevent fraud before the money goes out

The most effective way I

In my opinion, that would be the best way

48
1

Q & A - Session 1

2

the door and the bank is hurt and communities are

3

ruined.

4

COMMISSIONER MURREN:

Thank you, Ms. Fulmer.

5

Mr. Pontell, perhaps you could comment on this

6

particular set of responsibilities that an

7

originator might have or a bank as it relates to

8

fraud within a corporation.

9

little bit about how the underwriting quality and

Could you talk a

10

the processes through which these companies

11

evaluated the probabilities of their loans being

12

repaid was either fostered or hindered by the

13

corporate culture.

14

MR. PONTELL:

I think the -- I guess the major

15

point I would make is the ethics in these companies

16

flow from the top down and that the ethical

17

standards will filter down to those below it.

18

people making these assessments at the lower levels

19

essentially could easily rationalize or neutralize

20

their work because of the support they were getting

21

from the top; that when they were not doing the

22

underwriting -- and, again, the originators, the

23

brokers, the loan processers, the underwriters, the

24

loan reps and the lender companies, the account

25

managers all were able to easily rationalize their

The

49
1

Q & A - Session 1

2

behavior against doing what they were supposed to

3

be doing.

4

qualities of those loans.

5

Essentially evaluating the credit

So in terms of corporate culture where you

6

have people at the top who are not adequately

7

training staff or showing staff the way and also

8

creating the incentives for them to produce as much

9

paper as possible, it's going to be very easily

10

neutralized.

We have some evidence of that from a

11

recently published study of these folks that were

12

easily rationalizing their behavior.

13

COMMISSIONER MURREN:

Thank you.

14

COMMISSIONER GRAHAM:

Thank you, Ms. Murren.

15

Mr. Georgiou?

16

COMMISSIONER GEORGIOU:

17
18

Thank you very much,

Senator Graham.
You know, when I bought my first home in

19

Nevada, I went to Countrywide and I put down

20

20 percent, borrowed 80 percent, got a fixed fully

21

amortized 15-year loan, and I realized at the time

22

it was a little bit difficult to get to the quote

23

on the loan.

24

nobody's ever asked -- nobody ever asked for one

25

and I may be the only one who ever got one out of

I guess it's probably because

50
1

Q & A - Session 1

2

Countrywide for all those years as I've learned

3

going through this process.

4

You know, I think your testimony is

5

exceedingly disturbing to all three of you really

6

with regard to this issue.

7

time -- I've spent most of the last decade civilly

8

prosecuting financial and securities fraud at

9

Enron, Worldcom and certain other areas, and one

I've spent a lot of

10

thing I've learned in the course of this Commission

11

is that a lot of the market participants

12

essentially had no financial responsibility for the

13

consequences of their creation at every level of

14

the process from the mortgage originators to the

15

securitizers of the investment banks to the lawyers

16

who wrote up the prospectus as they audited, the

17

credit agencies, and they were all compensated at

18

the front end of the process for creation and with

19

essentially no financial consequence for the

20

failure of those either mortgages themselves or the

21

securities that the mortgage was packaged into;

22

mortgage-backed securities, CDAs, CDOs squared and

23

cubed, synthetic CDOs, and the like.

24
25

I don't think I've ever met a white-collar
criminologist, Mr. Black, so it's interesting

51
1

Q & A - Session 1

2

that -- I don't know how many of you there are, but

3

I suspect there's not enough for a society to be

4

put together.

5

on this study that all of you have made that really

6

from the top, the responsibility for the whole

7

ethic of the building of this super structure that

8

brought so many institutions down, how we can get

9

at that.

10

But I guess I'd really like to focus

I suppose prosecution is certainly one way.

I

11

think the S&L crisis that to the extent that people

12

actually faced criminal prosecution was certainly a

13

deterrent to some extent.

14

when you create a system in which people don't have

15

to pay for the failure of their own creations and

16

they get compensated fully when they're created,

17

you're creating a system that's essentially doomed

18

to failure.

19

But it seems to me that

Let me ask a question, if I could.

Ms.

20

Fulmer, you advised mortgage bankers and others, I

21

take it, with your fraud detection work.

22

Is that right?

23

MS. FULMER:

24

COMMISSIONER GEORGIOU:

25

That's correct.
Do you find

receptivity on the part of your clients getting

52
1

Q & A - Session 1

2

this information?

3

you think they like to hear it or they'd rather

4

ignore it or they'd rather not hear it and just

5

fund the loans?

6

MS. FULMER:

Just to be candid, I mean, do

Well, fortunately the people that

7

I work with directly are the quality control people

8

and the risk management people and they're very

9

receptive and they -- you know, they have been

10

trying very hard to improve quality and to improve

11

process and to reduce the incidence of fraud,

12

especially those who I think have come to

13

understand the effect in communities.

14

When we first started trying to talk with

15

bankers back in 1996, they were absolutely

16

horrified to find out what was happening at ground

17

zero, because it seemed like fraud didn't happen

18

that much and it was basically an issue for a

19

profit and loss statement and that there was no

20

real victim other than financial.

21

that I work with, yes, are very concerned.

22

COMMISSIONER GEORGIOU:

But the people

Well, what's

23

interesting to me, do they ever have a prefunding

24

interview at the final hour or the hour when all

25

the previous work has been done with the borrower?

53
1

Q & A - Session 1

2

Does anyone have a practice of assigning a

3

particular person from the ultimate purchaser of

4

this loan to sit down, for an hour say, with the

5

borrower and confirm their tax returns that are in

6

the file, confirm their employment, confirm that

7

they're going to live in the home, confirm that

8

they're actually a qualified borrower?

9

Maybe we ought to try to incentivize people by

10

making that ultimate person who is the last step

11

before funding responsible for the failure of the

12

loan in some way.

13

the future if that particular loan defaults.

14

MS. FULMER:

Maybe their pay gets docked in

I do not know of any banks that

15

do that directly; however, that is theoretically

16

part of the responsibilities of the closing

17

settlement or escrow agent is to verify that the

18

this information contained in the application,

19

which would include things like intent to occupy,

20

value, borrower's income and things like that, at

21

the closing table.

22

Unfortunately, settlement agents don't always

23

see it that way.

Some of them misunderstand some

24

of the consumer financial protection laws as

25

prohibiting them from even asking about that

54
1

Q & A - Session 1

2

information, and others who are at the closing

3

table are collaborators or corrupt.

4

COMMISSIONER GEORGIOU:

But, you know, we all

5

have this great image, you know, of the local

6

thrift and loan that was immortalized in, you know,

7

the Christmas movie that we always watch about

8

somebody who actually knows their borrower only

9

lends to them with the expectation that they'll

10

actually pay it back and so forth, which obviously

11

bears the financial consequences of the failure of

12

that loan would pay a great deal of attention to.

13

I'm just wondering what it is that we can do

14

as a society on a go-forward basis to try to create

15

market mechanisms to enforce this kind of

16

discipline on a go-forward basis.

17
18
19

Mr. Black, do you have any thoughts in that
regard?
MR. WILLIAM BLACK:

I have a number of

20

specific suggestions in my written testimony, but

21

directly apropos to what you've asked, here are the

22

two most obvious.

23

First, executive compensation is based

24

overwhelmingly on short-term reported accounting

25

gains, and since the crisis, the percentage of

55
1

Q & A - Session 1

2

executive compensation based on short-term has

3

increased instead of decreased.

4

and everybody knows that's insane; that it creates

5

the worst possible perverse incentives.

6

that.

7

Now, that's insane

So change

Similarly, compensation is used to suborn

8

professionals.

Right.

They were always able to

9

get a clean opinion from a top-floor audit firm.

10

They were always able to get Triple A from a

11

top-three rating agency for stuff that wasn't even

12

Single C.

13

appraisal that was in many cases inflated literally

14

a hundred percent in terms of value.

15

They were always able to get an

So you have to deal with compensation of

16

professionals as well.

One of the best things to

17

do there, I suggest for your consideration, is take

18

the hiring decision away.

19

assign the credit rating agency to you.

20

get to pick them.

21

competition.

22

successful are you as a credit rating agency.

23

you're successful, great.

24

yank your designation.

25

the rating industry context or the auditor context.

In other words, we
You don't

You don't get to put them into

And then we look and see how
If

If you're a failure, we

And allow competition in

56
1
2

Q & A - Session 1
Appraisers, for example, we've known how to

3

do the appraisals right for 150 years, which is we

4

don't leak to them what the loan amount is, which

5

is done pervasively in this industry.

6

them and we don't put them on a bonus system based

7

upon volume but on the quality of the loans.

8

do that and you'll create the right incentive.

9

So we're all with you.

And we hire

You

You have to change the

10

incentive structures.

That's the message from

11

white-collar criminologist, from economists, from

12

competent regulators.

13

that, we're going to have recurrent crises and

14

they're going to get worse.

15

COMMISSIONER GEORGIOU:

And unless and until we do

I mean, I'm struck by

16

this notion that you -- obviously a lending

17

institution should have no incentive to make a loan

18

that they think is highly likely to fail, to be not

19

paid back, unless they have no ultimate

20

consequence.

21

individual parties within the system not bearing

22

the consequences of their creations when they file,

23

but even the institutions themselves, because

24

they've become for the most part too good to fail

25

and were ultimate bailed out by the taxpayers, even

And we've seen not only are the

57
1

Q & A - Session 1

2

the institutions that didn't -- that didn't bear

3

the consequences.

4

basically lacks accountability and market

5

discipline at every level in the process.

6

So we've created a system that

MR. WILLIAM BLACK:

Private market discipline

7

becomes perverse in the presence of accounting

8

fraud.

9

in his Nobel Prize winning article refers to it as

The market -- and this, again, is Akerlof

10

the "Gresham's Dynamic".

11

bad ethics creates a competitive advantage.

12

ethics will drive good ethics out the marketplace.

13

Gresham's Dynamic is when
Bad

Two really brief examples from part of life to

14

show you how severe this can be.

15

China.

16

looks for that, so they put melamine in to spoof

17

the protein test.

18

no nutritional value for the part of the population

19

that most desperately needs nutrition and has

20

contaminant that kills six kids and

21

hospitalizes $300,000 infants and drives every

22

honest manufacturer of milk product out of business

23

in China for about nine months.

24
25

Infant formula in

It's cheaper to put water than milk.

China

Now you have something that has

And of course the other one here in Florida
that's famous is Chinese drywall.

58
1

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2

COMMISSIONER GEORGIOU:

3

Mr. Pontell, do you have any thoughts?

4

MR. PONTELL:

5
6

Right.

No, I would essentially agree

with what you've got, Commissioner.
And I would also just say briefly in support

7

of Professor Black's comments that I think it's

8

very important to be able to relate -- to correctly

9

relate historically the nature of fraud in these

10

crises, and what we've seen in past crises is fraud

11

that exists in major institutions.

12

necessary to do.

13

not taken seriously, we're going to essentially, as

14

you correctly point out, if you review these

15

crises, as it turns out historically, we leave them

16

in greater and greater magnitude as time goes on.

17

So it's important from a preventative stance

18

to have effective regulations that understand the

19

nature of these types of frauds.

20

low-level frauds, but the higher level frauds which

21

derive a lot of the low-level frauds which inflate

22

bubbles and cause massive financial losses.

And that's

Because if it's whitewashed or

And not just the

23

And then of course once you do have those

24

regulations that fully account for this type of

25

fraud, you need to have regulation.

You need to

59
1

Q & A - Session 1

2

have enforcement.

Having the laws on the books is

3

one thing, but from what we've seen in the current

4

crisis is that there was -- as Professor Black

5

correctly pointed out, there's essentially an

6

absence of enforcement regulators who essentially

7

did not believe in regulation.

8

massive failure because no one was essentially

9

looking.

10

CHAIRMAN GEORGIOU:

11

COMMISSIONER GRAHAM:

And so you have

Thank you very much.
Ladies and gentlemen, I

12

apologize, but we are going to have to take a short

13

break at this time.

14

stay in their seats.

15

some problem with the audio for the web streaming

16

that is being used to communicate this hearing.

17

if we could take a short break to get that problem

18

fixed and then we will reconvene with Vice Chairman

19

Thomas asking questions.

20
21

I'm asking if everyone could
Apparently there has been

COMMISSIONER GERGIOU:

questions disappeared into thin air?

22

MR. WILLIAM BLACK:

23

CHAIRMAN ANGELIDES:

24
25

Does that mean all my

gap.
(Break taken.)

Not for lip readers.
There was an 18-minute

So

60
1
2

Q & A - Session 1
COMMISSIONER GRAHAM:

Ladies and gentlemen,

3

our problem has been corrected and we will

4

continue.

5

of our witnesses, your testimony has been very

6

fulsome and has raised many questions beyond

7

those that we are going to be able to ask in the

8

limited time we have.

9

submit written questions, to give us your written

Let me use this as an opportunity to ask

Would you be willing, if we

10

response?

11

that, and those will be part of our official

12

records as your comments are here this morning.

13
14

Thank you very much.

VICE CHAIRMAN THOMAS:

MR. WILLIAM BLACK:

16

COMMISSIONER GRAHAM:

Absolutely.

CHAIRMAN ANGELIDES:

19

COMMISSIONER GRAHAM:

20

VICE CHAIRMAN THOMAS:

22

And he isn't in

Missouri.

18

21

Did I see Mr. Black's

head nodding?

15

17

We appreciate

I knew this.
All right, Chairman.
Thank you very much,

Senator.
Just to kind of get a flavor of what's going

23

on, clearly what we would call criminal activity --

24

and I think to a certainly extent some of the stuff

25

that maybe went on didn't quite reach the criminal

61
1

Q & A - Session 1

2

level, although if folks fixed their attention and

3

examined the full scope of the behavior, it would.

4

This is a question that any of you can answer,

5

and I guess we can start with Ms. Fulmer and go

6

across.

7

trying to get a profile.

8

Medicare fraud in terms of the total amount in that

9

short period of time was not the same as the

So we have this criminal activity and I'm
Because although clearly

10

mortgage fraud.

The ongoing criminal aspects,

11

hopefully blunted as we begin to get some

12

regulations, to me is very similar; and that is

13

when your chances of getting caught are absolutely

14

minimal and that once you see what's going on, it's

15

not that difficult to pick up the scam and then

16

more and more people do it.

17

Did we see from any of your investigation or

18

any of your knowledge in terms of professors that

19

criminals moved into this area?

20

Now we like to think they

would have to

21

take a real estate exam or some other kind of

22

credentials to participate in this area or require

23

some ability and training.

24

terms of virtually nothing but the incentives and

25

the compensation system of those who are already in

26

the system or did you see movement of individuals

Was it homegrown in

62
1

Q & A - Session 1

2

who see an opportunity to carry out scams moving

3

into the mortgage area?

4

the other?

5

MS. FULMER:

Any evidence one way or

Commissioner, what I've seen is

6

primarily people who have moved -- either who did

7

not have a criminal background at all and get

8

sucked into things by a perpetrator --

9
10

VICE CHAIRMAN THOMAS:
MS. FULMER:

Sucked into things?

I mean, one of the favorite terms

11

during the boom, there's a misperception that

12

loans -- primarily that this was concentrated in

13

subprimes.

14

limited documentation loans and very risky

15

borrowers, that was true.

16

the prime borrowers were one of the primary targets

17

of perpetrators used through realty investment

18

clubs, through investment seminars, free seminars

19

at the hotels, looked for inexperienced people with

20

good credit ratings who were prime borrowers to act

21

as their straw buyers.

22

these incredible returns and no money down, cash

23

back at closing.

24

All you have to do is collect a check at the end of

25

the month.

And at the end, clearly with all the

But in the beginning,

They promise, you know,

We'll manage everything for you.

63
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Q & A - Session 1

2

In addition to that, there have been a lot of

3

instances -- well, actually the first guy that was

4

operating in my neighborhood that was arrested on

5

mortgage fraud charges had been convicted several

6

years earlier in California on intent to --

7

possession with intent to distribute within a

8

school zone, and he reportedly had banked his

9

illicit drug trafficking profits to start him up in

10

mortgage fraud.

11

And there were clearly -- there was a woman

12

who also was operating in my neighborhood who went

13

to jail who continued in Atlanta and she went to

14

the Marianna Prison down here in Florida.

15

continued to run her operation from her jail cell

16

and was recruiting people who were about to be

17

released to go in and act as fraud.

She

18

A lot of times too these straw borrowers who

19

learned how to do it, they would go off and start

20

their own ring.

21

You chopped the head off one ring and there would

22

be several more that would spring up to take its

23

place.

24
25

So it was sort of like a hydrant.

VICE CHAIRMAN THOMAS:
Florida?

And that was here in

64
1

Q & A - Session 1

2

MS. FULMER:

3

And often in Florida, before I forget --

4

VICE CHAIRMAN THOMAS:

5

Yes.

I assume there will be

a Carol Hiaasen novel.

6

MS. FULMER:

I'm sure there will be.

7

And I would be remiss to also recognize

8

that -- and this is my written testimony -- that I

9

think it was the Miami Herald did a survey, did a

10

study, and they found out that there were

11

5,000-something mortgage brokers and another

12

5,000-something loan originators who were not

13

regulated but who had criminal felony convictions

14

which included bank fraud and other types of fraud

15

who were originating during the boom.

16

VICE CHAIRMAN THOMAS:

17

MR. WILLIAM BLACK:

Professor Black?

You're right to focus on

18

entry, vias of entry.

That's a major factor in why

19

you see these crises being so lumpy.

20

Savings and Loan Crisis, it was easiest to enter in

21

Texas and California and they had the weakest

22

regulation, the broadest asset powers.

23

like 70 percent of the total losses came from those

24

two states in that crisis.

25

Texas-rent-a-bank scandal before the Savings and

And so in the

Something

There was a

65
1

Q & A - Session 1

2

Loan Crisis, and those that were not convicted in

3

that showed up again in the savings and loan

4

debacle.

5

You're quite right about the Miami Herald

6

piece that found thousands of frauds, and it was

7

because entry was so easy as a broker.

It's very

8

easy to enter as an appraiser as well.

And in the

9

past, it was -- there were virtually no barriers to

10

entry.

11

going to allow a very swift run-up in fraud.

12

Because, you know, in any particular industry,

13

maybe there are 5 percent sleaze-oids.

14

really easy to enter, then you can get an enormous

15

influx.

16

developers, for example, suddenly get new charters

17

for savings and loans, because of course it's a

18

perfect conflict of interest.

19

the right theme.

20

Wherever you have very easy entry, you're

But if it's

And we had hundreds of real estate

MR. PONTELL:

So you're on exactly

And I would essentially agree

21

with that.

During the Savings and Loan Crisis, as

22

history shows, the lack of regulations in Texas to

23

California created such a vacuum that it literally,

24

to use the word, sucked in a bunch of unsavory

25

business characters.

It also allowed legitimate

66
1

Q & A - Session 1

2

folks to get into the industry as well with no

3

prior experience and saw the opportunity to make

4

great profits and they did so many times

5

illegitimately.

6

VICE CHAIRMAN THOMAS:

It just seems to me

7

oftentimes that we're on the other side of looking

8

at the devastation of, quote/unquote, white-collar

9

crime as opposed to some kind of violent crime.

10

And you indicated, Professor Black, that the FBI

11

shifted its resources.

12

I just have to tell you that in my community,

13

there have been several people who have, I assume,

14

jokingly approached me in terms of being frustrated

15

in trying to get authorities and others to look at

16

what's happened to neighborhoods and communities

17

that have empty houses that get vandalized and the

18

damage that has done and suggested, again I assume

19

not seriously, that if they went around and bombed

20

a few of them, that they would get the legal and

21

community focus on exactly what was going on.

22

Is there still this -- when you watch any

23

movie or television show, oftentimes the

24

white-collar criminal is kind of a clever, cavalier

25

kind of a person, kind of fun, because there's no

67
1
2

Q & A - Session 1
real victims to it.

3

Is this an attitude that you've seen when you

4

talk, for example, Ms. Fulmer, with the people that

5

you indicated are the ones who are in a position to

6

do something about this; that there just doesn't

7

seem to be the urgency that other kinds of criminal

8

activity create in people?

9

MS. FULMER:

10

Absolutely.

When I first put together the chart showing

11

these illegal transactions in my neighborhood and

12

myself and other members of the community

13

association went to the U.S. Attorney's Office,

14

he -- Look.

15

it had addresses.

16

showed how all these houses were all in these

17

transactions and they were all combined together.

18

And the U.S. attorney looked at me and said, Is

19

that all you have?

20

know, we don't need to have any kind of task force

21

here.

22

essentially implied that I was a pretty bored

23

housewife and I should get a better hobby.

I mean, it was crude at the time, but
It had names underneath.

It

I don't think we need -- you

And he didn't come out and say it, but he

24

He then did in fact open a case which sat on

25

the desks of a U.S. -- an Assistant U.S. Attorney

68
1

Q & A - Session 1

2

for two years with little to no prosecution, and it

3

wasn't until I had submitted a letter to then

4

Governor Barnes on behalf of 15 neighborhoods that

5

had been severely impacted by fraud and had put

6

that also in the records with the U.S. Attorney's

7

Office.

8

McKenzie saw it and realized that there were real

9

victims; that it wasn't just financial crime.

10

The new Assistant U.S. Attorney named Gail

Unfortunately, now it's even worse because

11

there are so many reported cases that it is my

12

understanding that U.S. Attorney's Offices

13

throughout the country have developed an informal

14

threshold where they will not look at a case unless

15

the aggregated damage to the lender is a million

16

dollars.

17

to waste its resources looking at cases that aren't

18

going to get prosecuted, they don't get prosecuted.

19

And of course since the FBI is not going

VICE CHAIRMAN THOMAS:

We heard some of that

20

testimony in Las Vegas along the same lines that

21

unfortunately as you accumulate, quote/unquote,

22

smaller amounts, the end amount is enormous, but

23

the incidental aspect is very small.

24

Last questions over to the professor.

25

As you indicated, these loans carry with them

69
1

Q & A - Session 1

2

some responsibility as to the viability of the

3

loan.

4

that Freddie and Fannie are holding a significant

5

percentage of these loans.

6

that Freddie and Fannie are now thinking about

7

taking action, going back to the sellers to try to

8

recoup.

9

And you had mentioned, and it's quite true,

I saw in a news story

Don't you think that would be one way at

10

reversing this compensation with no downside and

11

creating an awareness of the consequences?

12

it liable to go the usual direction, since after

13

all it's only the taxpayers who are left holding

14

the bag, it doesn't create that threshold of being

15

intensely focusing on the individuals who were at

16

the front of that food chain, notwithstanding the

17

fact the Freddie and Fannie were the buyers?

18

MR. WILLIAM BLACK:

19

to be in the pudding, right?

20
21
22

Or is

Well, the proof is going

VICE CHAIRMAN THOMAS:

Because -It always is.

There

are very few pudding parties in Washington.
MR. WILLIAM BLACK:

Your Commission has gotten

23

some of the key testimony.

I think it was a

24

Mr. Bowen, the CitiCorp. individual who said that

25

80 percent of what CitiCorp. sold was under false

70
1

Q & A - Session 1

2

reps and warranties and that it sold primarily to

3

Fannie and Freddie, and then if I recall the

4

testimony, that they sold roughly 50 billion a

5

year.

6

that stuff back to Citi?

7
8

VICE CHAIRMAN THOMAS:

MR. WILLIAM BLACK:

13

Exactly.

That's why I

don't think it's going to happen.

11
12

As they say, do the

math.

9
10

Well, is our Fannie and Freddie going to put

VICE CHAIRMAN THOMAS:

Yeah, and that concerns

me.
Last question, and not for your response now,

14

but in a written response as we go forward, given

15

your knowledge, involvement, especially the

16

historical perspective across the landscape, the

17

new law that's passed in terms of potential rates,

18

any hope -- is this going to create the awareness

19

and responsibilities in the officials who are

20

charged with these duties versus where we've been

21

recently?

22
23
24
25

That's not for response, but in a written form
to the Commission.

Thank you very much.

CHAIRMAN ANGELIDES:
Excellent testimony.

Mr. Chairman, thank you.

71
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Q & A - Session 1

2

Folks, thank you very much.

3

Some very quick questions here.

I want to get

4

to it to an extent.

5

to be clear here essentially what I hear both of you

6

saying -- and I'll ask you, Ms. Fulmer -- is that

7

at the very least, the lending organizations

8

themselves created the climate in which rampant

9

fraud can exist at the minimum.

10

But before I do, I just want

At the other end of the spectrum they

11

actually, as you would say, were perpetrating

12

controlled fraud by the nature of the system they

13

had set up.

14

they created the environment in which this fraud

15

can run rampant.

But at the very minimum, you would say

Correct?

16

MR. WILLIAM BLACK:

17

the logic sense of the word.

18

CHAIRMAN ANGELIDES:

Yes, they're necessary in

And, Ms. Fulmer, do you

19

agree with this?

20

MS. FULMER:

21

I think that part of the reason this happened

Yes, but with a qualification.

22

was because originators were making loan products

23

that were designed to sell in the secondary market.

24

The secondary market was being told -- well, all

25

the lenders actually being told, especially around

72
1

Q & A - Session 1

2

2002, 2003, that people needed -- that everyone

3

needed to own home because it was the surest way to

4

wealth and were pushing lenders to make loans to

5

increasingly risky borrowers.

6

consumers at the same time wanted instant answers.

7

They wanted a loan right now.

8

have to pay a whole lot for it.

9

So I think -- and

They didn't want to

So to some extent, there was certainly market

10

pressures and there were also government policy

11

pressures that led the secondary market to say,

12

Well, we can't meet any of these demands unless we

13

lower the standards, and that was in fact in

14

response to both government and market demand.

15

CHAIRMAN ANGELIDES:

Let me ask you, would you

16

all agree that liar's loans is where this all

17

happened?

18

elimination of documentation in term of income and

19

assets?

20

Was this the center of this; the

It was the big door that opened?

MR. WILLIAM BLACK:

It was the biggest single,

21

but there were multiple doors, including commercial

22

real estate, which we haven't talked about at all,

23

where very similar processes occurred.

24
25

CHAIRMAN ANGELIDES:

But in the residential

sector, it was the biggest door that opened was the

73
1

Q & A - Session 1

2

elimination of documentation?

3

MS. FULMER:

It exploded, but it was epidemic

4

in 2004 before that really took off.

5

I said, flipping started in 1996 and it was huge

6

back then.

7

CHAIRMAN ANGELIDES:

I mean, like

And, Mr. Black, let me

8

ask you a question.

Because I guess it was either

9

your testimony or Dr. Pontell's testimony where it

10

said that, you know, 80 percent -- I think the FBI

11

noted that 80 percent of the fraud required some

12

inside participation.

Was that --

13

Whose testimony was that?

14

MR. WILLIAM BLACK:

15

CHAIRMAN ANGELIDES:

It's certainly in mine.
All right.

So to what

16

extent -- and I know it's case by case -- but what

17

is the line, just to probe what Ms. Murren was

18

asking, between recklessness and criminality in the

19

organizations who are creating these products that

20

end up being fraudulent products?

21

MR. WILLIAM BLACK:

Well, the key is you have

22

to look to know.

And because the regulators have

23

been out of regulating, we've looked at about eight

24

places now.

25

look at the examination report.

We've looked at New Century.

You can

That is completely

74
1

Q & A - Session 1

2

consistent with what I went through and how you

3

optimize control fraud.

4

WaMu.

5

optimize a control fraud.

6

bit at Aurora, the liar's loan outfit of Lehman

7

Brothers.

That is completely consistent with how you

8

CHAIRMAN ANGELIDES:

9

MR. WILLIAM BLACK:

10

examiner.

CHAIRMAN ANGELIDES:

12

MR. WILLIAM BLACK:

14

We've looked a little

When you say we -That is the bankruptcy

I mean as a system.

11

13

The Senate has looked at

All right.
I looked because I

testified about that in front of the House.
We've looked -- you've looked at CitiCorp and

15

you had this 80 percent number.

16

have civil investigations that have led to the

17

release of facts that, again, say they knew at the

18

top about the quality of the product.

19

CHAIRMAN ANGELIDES:

Countrywide, we

So --

So your basic point, I

20

understand, is that you will not understand that

21

line between recklessness and criminality unless

22

you look at the particulars and what executives

23

knew and why they allowed the products to move into

24

the marketplace?

25

MR. WILLIAM BLACK:

Correct.

But liar's loans

75
1

Q & A - Session 1

2

I think you're going to find every executive has

3

known for centuries lead to adverse selection and

4

negative expected value of a transaction.

5

CHAIRMAN ANGELIDES:

All right.

I want to ask

6

you a question about extent and impact.

In your

7

testimony I think, Mr. Black, or Dr. Black,

8

whatever you go by, I think you did some quick math

9

and said, Well, there's 63,000 SARS.

I can't

10

remember what year that was, but, you know,

11

obviously at a peak year, 2007, 2008.

12

per the mutual testimony here, you said 80 percent

13

of the lenders were not covered by that reporting

14

requirement.

15

You said two-thirds.

You know,

Let's just take the

16

two-thirds for minute.

That would -- if you say

17

that -- you multiply the 63,000 by 3, you get

18

189,000 loans in one year where, had you had full

19

reporting, you would have gotten SARs.

20

And then I think you cited, Mr. Black, a New

21

York Times story that said that someone indicated

22

that the FBI had only about 20 percent of the loans

23

with fraud were detected as having fraud at the

24

front end.

25

MR. WILLIAM BLACK:

That's correct.

76
1

Q & A - Session 1

2

CHAIRMAN ANGELIDES:

So you'd come up to about

3

$845,000 loans a year by that math.

4

insubstantial.

5

Not

Our own staff did some quick calculations,

6

which I asked them for, where I guess in 2009, if

7

you look at half a year, there's $1.6 billion in

8

losses from SARs.

9

it's 3.2.

If you make that a full year,

If you times that by 3 to account for

10

all the non-reporting entities, you get up to about

11

9.6 billion in losses.

12

7 percent of the SARs name a loss figure.

13

taking that into account, you'd come up with annual

14

losses of 137 billion.

15

But even then, only about

I'm going to stop there.

So

A couple more

16

things, Mr. Vice Chairman.

17

at Fannie in charge of mortgage fraud has indicated

18

that their review of loan files from 2006 to 2008

19

indicate fraud in 70 percent of the files.

20

makes you wonder, by the way, Mr. Vice Chairman,

21

why didn't they check before they bought versus

22

now?

23

Apparently the person

It

But my question for you is what's the extent

24

of this?

Are talking about a 5 percent problem?

25

Are we talking about a 10 percent problem?

Are we

77
1

Q & A - Session 1

2

talking about a 30 percent problem?

3

dollar magnitude if you have any date on this?

4

know it's a long question, but I think it's central

5

to our inquiry about causes.

6
7
8
9

What's the

And I'll start with you, Mr. Black, and Ms.
Fulmer, and to you, Dr. Pontell.
MR. WILLIAM BLACK:

So to take your

extrapolation, the thing you have to add to it is

10

it's fine to extrapolate from SARs if when they

11

find --

12

I

CHAIRMAN ANGELIDES:

And by the way, for the

13

audience, SARs, Suspicious Activity Reports, are

14

required to be filed by only certain financial

15

institutions when they see -- when they suspect

16

financial crime.

17

MR. WILLIAM BLACK:

Right.

18

But we know from the lumpiness of SARs

19

reporting that overwhelmingly insured institutions

20

which have a duty to report aren't reporting even

21

when they find fraud.

Now, that should be

22

intensely suspicious.

They should go to the

23

absolute top of the list.

24

to add that into your extrapolation.

25

All right.

So you have

When you do that, you get exactly what we get

78
1

Q & A - Session 1

2

when we look at it from the other direction.

3

take the number of liar's loans and you can take

4

the incidents of fraud in those liar's loans, and

5

you get in the range of at least a million

6

and-a-half per year during these peak years.

7
8

CHAIRMAN ANGELIDES:

You

A million and-a-half

loans that have some form of fraud in them?

9

MR. WILLIAM BLACK:

10

fraud, that is correct.

11

That have some sort of

Now, what you then do, that means that you

12

have just right shifted the demand curve enormously

13

for those of you who have an economics background.

14

The marginal buyer was the liar's loan, and that

15

means you made the bubble a lot worse as well.

16

And now the next point is you can deal with

17

your economist and they will tell you about at that

18

point we don't know whether losses are linear in

19

jargon or not.

20

increased bubble could produce a 20 percent

21

increase in losses or 3 percent.

22

the 20 is what I think your economists are going to

23

say.

24
25

In other words, a 5 percent

But more likely

If you take into account the bubble effect,
then you start talking about numbers not of

79
1

Q & A - Session 1

2

$150 billion a year, which is about what you get

3

from this at an absolute minimum, but you start

4

talking in terms of trillions of dollars of market

5

value losses.

6

CHAIRMAN ANGELIDES:

Do me a favor -- I'm

7

going to go to Ms. Fulmer -- would you in response

8

to the Chairman's question, would you provide us --

9
10
11
12

MR. WILLIAM BLACK:
request.
CHAIRMAN ANGELIDES:

MR. WILLIAM BLACK:

14

CHAIRMAN ANGELIDES:

16

Yes, on this one item of

extent of impact.

13

15

Take that as a written

Yes.
Ms. Fulmer, extent of

impact.
MS. FULMER:

It is incredibly difficult for

17

all those reasons to articulate on any kind of a

18

number, but Interthinx has been doing audits in a

19

context of the purchase demands and defaulted loans

20

and our analyst in San Francisco estimates that

21

based on a random sample, of the loans originated

22

between 2005 and 2007, he estimated that 13 percent

23

of all originations contain fraud which would be a

24

market value of -- there were 37 million loans

25

taken during the time and about $8 trillion so that

80
1

Q & A - Session 1

2

approximately $1 trillion worth of originations he

3

says are proven fraud.

4

If you talk to lenders, it depends on what

5

kinds of loan product that they were originating

6

and more when it was originated, but --

7
8
9

CHAIRMAN ANGELIDES:

What were those years

again, the years again for your -MS. FULMER:

2005 to 2007.

10

CHAIRMAN ANGELIDES:

11

MS. FULMER:

2005 to 2007.

But when you're ball parking and

12

you're at a quality control meeting or an MBA fraud

13

issues meeting and you're talking with people who

14

are in the front line looking at these things every

15

day, they estimate that as much as 60 percent of

16

loans originated, which would represent 4.8

17

trillion in market value, were fraud at the

18

origination between 2005 and 2007.

19

CHAIRMAN ANGELIDES:

And that's from people

20

who are in the field?

21

MS. FULMER:

22

If I might go on just a bit little farther --

23

CHAIRMAN ANGELIDES:

24

MS. FULMER:

25

That's correct.

Yes, keep going.

Based on what we've seen in the

loans that we are auditing, approximately --

81
1

Q & A - Session 1

2

CHAIRMAN ANGELIDES:

And you're auditing these

3

on behalf of purchasers who are now putting them

4

back?

5

MS. FULMER:

6

CHAIRMAN ANGELIDES:

7
8
9
10
11

Correct.
Okay.

For purposes of

reps and warranties.
MS. FULMER:

Or looking to see, you know, if

they can defend against or refer this for fraud.
CHAIRMAN ANGELIDES:

Oh, okay.

So you're

doing analysis on both ends?

12

MS. FULMER:

Yes.

13

And when you talk about loans that were

14

foreclosed, have actually gone into foreclosure,

15

the conservative, the very conservative estimate is

16

16 percent of the loans that went into foreclosure

17

contain fraud at origination and that's about

18

$170 billion worth of loans.

19

around --

20
21

CHAIRMAN ANGELIDES:

The maximum again

Again, in the 2005 to

2007 --

22

MS. FULMER:

Correct.

23

CHAIRMAN ANGELIDES:

24

MS. FULMER:

25

And the maximum sort of

-- period?

Correct.

82
1

Q & A - Session 1

2

around-the-water-cooler estimation is about 70

3

which represents about 2.9 trillion in the loss

4

severities.

5
6

CHAIRMAN ANGELIDES:

Again, around the water

cooler, it's 70 percent of those in foreclosure?

7

MS. FULMER:

Yes.

8

CHAIRMAN ANGELIDES:

9

MS. FULMER:

Okay.

And then if you look at the loss

10

severity, which is the amount a bank actually loses

11

based on, you know, the original loan amount versus

12

what they can recover through insurance -- and, by

13

the way, there is no insurance for identified fraud

14

or for selling the house out of foreclosure --

15

range from 40 percent to 70 percent of the original

16

loan amount, which for that 2005 to 2007

17

origination spread would be 68 million to

18

119 billion roughly.

19

CHAIRMAN ANGELIDES:

20

Also in response to a written interrogatory,

21

could you provide us an answer --

22

MS. FULMER:

23

CHAIRMAN ANGELIDES:

24
25

Stunning.

Sure.
-- and in a sense amplify

on what you've written here.
Dr. Pontell, I know I'm over my time, severely

83
1
2

Q & A - Session 1
over my time.

3

MR. PONTELL:

I don't have much to add.

I

4

don't have any particular numbers for you other

5

than to say --

6

CHAIRMAN ANGELIDES:

To spare me the ire of

7

the Chairman, I have many more questions, but the

8

magnitude is what I'm -- the magnitude and the

9

breadth is what I'm really seeking.

10

Thank you.

11

COMMISSIONER GRAHAM:

12

Thank you very much,

Mr. Chairman.

13

I want to thank each of the members of this

14

panel.

I had high expectations of what we would

15

learn, and you have exceeded those expectations.

16

You have probably, because you've done that, called

17

upon yourself to be asked for considerable written

18

responses to further questions.

19

MR. WILLIAM BLACK:

20

COMMISSIONER GRAHAM:

No good deed.
No good deed goes

21

unpunished and I appreciate your willingness to do

22

so.

23

We are now about 20 minutes behind schedule,

24

but we are going to take a short, and I would say a

25

seven-minute, bathroom break.

We will reconvene

84
1
2

Q & A - Session 1
here at 11:00.

3
4
5

(Recess taken.)
SESSION 2
COMMISSIONER GRAHAM:

The Commission will

6

return to order.

7

have agreed to participate in our second session

8

which is uncovering mortgage fraud.

9

Miami.

10
11

I would like to thank those who

It says in

If you wish to go outside of that, to

Florida and nationally, you're encouraged to do so.
Let me first introduce the members of this

12

panel.

13

the D.J. Black & Company.

14

Gallagher, Captain and Executive Officer of the

15

Economic Crimes Bureau for Miami-Dade Police

16

Department.

17

JP Morgan Chase & Company, and I believe Mr. Rubin

18

is going to be focusing probably particularly on

19

the national issue.

20

Agent, Florida Department of Law Enforcement.

21

First, Mr. Dennis J. Black, President of
Second is Mr. Edward

Mr. Jack Rubin, Chief Underwriter of

And Ms. Ellen Wilcox, Special

I thank each of you for being here, and as we

22

did with our first panel and as we have done with

23

all panels during this Commission's activities, I'm

24

going to ask you to rise and be sworn.

25
26

Please raise your right hand.
Do you solemnly swear or affirm under the penalty of perjury that

85
1

the testimony you are about to provide the Commission will be the

2

truth, the whole truth, and nothing but the truth, to the best

3

of your knowledge?

4

MR. BLACK:

5

MR. GALLAGHER:

6

MR. RUBIN:

7

MS. WILCOX: I do.

8

I do.
I do.

I do.

(witnesses sworn)

9

COMMISSIONER GRAHAM:

All right.

I asked of

10

the previous panel a question that I will ask of

11

you.

12

going to provide will raise more questions than we

13

are able to ask verbally during this session and,

14

therefore, I would request your willingness to

15

respond to written questions in areas that we are

16

unable to fully cover this morning.

17

Would you be willing to do so?

18

ALL WITNESSES:

19

COMMISSIONER GRAHAM:

20

Mr. Black?

21

MR. DENNIS BLACK:

22

I will be speaking about appraisal fraud.

23

of the things I'm going to start out with, I'm

24

going to use the term "USPAP".

25

not familiar with that, the --

26

COMMISSIONER MURREN:

27

I anticipate that the information that you're

pull -- yes.

Yes.

Thank you.

Thank you very much.

Yes.

For those of you

Mr. Black, would you

One

86
1

MR. DENNIS BLACK:

Is that better?

87
1

Opening - Black

2

COMMISSIONER GRAHAM:

3

MR. DENNIS BLACK:

Yes.

We use the term "USPAP"

4

instead of the "Uniform Standards Professional

5

Appraisal Practice".

6

pointing out that the Uniform Standards requires an

7

appraiser to be independent, impartial and

8

objective, and essentially that has been the crux

9

of the appraisal fraud problem.

And I want to start out by

Appraisers who

10

refuse to be team players, who would not hit the

11

numbers for originators, would find themselves not

12

receiving repeat business.

13

stories of lender pressure against appraisers.

14

this is not something that appraisers have been

15

silent about.

16

There have been untold
And

In late 2000, a petition was begun signed, by

17

the time it was closed, by 11,000 appraisers

18

pointing out that they were being pressured to

19

inflate values and no repeat business would be

20

coming if they did not comply.

21

sent not only to Ben Henson, who at that time was

22

the Chairman of the Appraisal Subcommittee, but it

23

also was sent out to many members of Congress and

24

the news media leading up to the time they closed

25

that petition in 2007 for signatures.

That petition was

88
1
2

Opening - Black
So certainly the appraisal world, aside from

3

the professional organizations, independent

4

appraisers have been screaming the Clarion Call

5

that those who were not acting independently,

6

partially and objectively quite often were pushed

7

aside for those who would be team players and make

8

the deal move forward.

9

It is important to keep in mind, because in

10

order for a lot of mortgage fraud to move forward,

11

it also required appraisal fraud and it also

12

compounded the problem.

13

situation where you had a borrower who is not

14

committing mortgage fraud, there may have been

15

appraisal fraud involved and there was an

16

inaccurate valuation of the collateral.

17

So even if you had a

And this was talked about by Commissioner

18

Georgiou in the prior session about the movie of

19

It's a Wonderful Life and knowing your borrower.

20

But in the world of what I was using the term

21

"financial hot potato," if you're not the holder of

22

this note, it doesn't become your problem.

23

So consequently gone are the days where the

24

lender would be very diligent in their selection of

25

an appraiser, because diligent appraisers did not

89
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2

move the financial hot potato forward.

3

unfortunately, as an appraiser profession, we have

4

seen many of the honest, hardworking, competent

5

appraisers leave the profession because they're not

6

the ones getting the work.

7

So,

A lot of this was also evident for anyone who

8

wanted to look.

If my 30 years of being an

9

appraiser, it has always amazed me the few times

10

that I have been contacted by lending institutions

11

about straightforward quality control work.

12

the prior session talked about those issues.

13

you're not looking, you're not going to find any.

14

And
If

And in situations where appraisals come to me

15

now for review, it is not uncommon for 70 or

16

80 percent of them to be easily identified as being

17

inaccurate, incompetent or unethically prepared.

18

And it doesn't take sometimes 15, 20 minutes to

19

realize that.

20

tools that are available to us, will show us a

21

wealth of information.

22

A little quick looking, using the

I have provided in my written testimony eleven

23

examples of cases that I can speak about with --

24

well, all first-hand knowledge, but in some I

25

cannot give you entire details because they are

90
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Opening - Black
still pending cases.

But I want to talk about --

3

Example one, there was a condominium complex

4

in Orlando where the developer was promising also

5

sorts of things, such as two years' worth of rent,

6

no homeowners' association fees, and things like

7

that, and consequently today's sale became

8

tomorrow's bad comparable and the appraisers were

9

not doing any due diligence, would not bring that

10

information forward.

11

So it just compounds itself.

Another interesting case was the case that has

12

now been settled where a banker pled guilty to

13

fraud.

14

Florida in Bradenton.

15

property that he pled guilty to, the appraisal was

16

on a -- the subject was a 10,000 square foot

17

residential lot that looked into somebody else's

18

kitchen and the comparables came from -- in a

19

D-restricted community with a golf course behind

20

the house and lakes and all sorts of things like

21

that.

22

photograph, these are not comparable.

23

just gone looking, it was all there.

24
25

That is the failure of Coast Bank of
Being that case, the

It was apparent, despite an aerial
If you had

And I see the red light is on, so I could give
you more example after more example of the same thing;

91
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3

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just no due diligence being performed or just hiding it.
COMMISSIONER GRAHAM:

Thank you very much, Mr.

4

Black.

And I'm certain you're going to have a

5

chance to elaborate once we get into the

6

questioning period.

7

Next Mr. Edward Gallagher.

8

MR. GALLAGHER:

9

Mr. Chairman, distinguished

members of the committee, I'm Captain Edward

10

Gallagher of the Miami-Dade Police Department and

11

Economics Crimes Bureau.

12

I have a statement here.

The Miami-Dade Police Department has always

13

actively handled mortgage fraud cases even before

14

it became endemic.

15

received and investigated by Miami-Dade Police

16

Department Economic Crimes Bureau of investigators

17

whenever they were reported.

18

prosecuted under the State of Florida grand theft

19

statute.

20

Mortgage fraud cases were

Such cases were

However, from 2006, Economic Crimes

21

Investigators realized that reports of mortgage

22

fraud were on the rise.

23

personnel kept an eye on the emerging trend and

24

consulted with other law enforcement agencies to

25

determine if they had noticed a similar increase in

Economic Crimes Bureau

92
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2

reports of mortgage fraud within their

3

jurisdictions.

4

discovered a trend that appeared to be nationwide

5

in scope.

6

Much to their surprise, they

Upon discussing the trend with law enforcement

7

from the State of Florida in 2007, ECB personnel

8

learn -- Economic Crimes Bureau -- personnel

9

learned that they had instituted a new state law

10

targeting mortgage fraud in an effort to contain

11

the growing trend.

12

personnel obtained a copy of the Georgia statute

13

and presented it to the Office of Mayor Carlos

14

Alvarez with a request to champion the creation of

15

a similar statute in the State of Florida.

16

Economic Crimes Bureau

Subsequently, the 2007 session of the Florida

17

Legislature adopted and passed Florida Statute

18

Section 817.545, Mortgage Fraud.

19

signed the bill into law which became effective

20

October 1, 2007.

21

created a felony of the third degree for mortgage

22

fraud and provides that a person commits the

23

offense of mortgage fraud if, with the intent to

24

defraud, the person knowingly makes any material

25

misstatement, misrepresentation, or omission during

The Governor

The Mortgage Fraud Statute

93
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2

the mortgage lending process with the intention

3

that the information will be relied upon by a party

4

in the mortgage lending process; uses or

5

facilitates the use of any material misstatement,

6

misrepresentation, or omission during the mortgage

7

lending process with the intention that the

8

information will be relied upon by a party in the

9

mortgage lending process; receives any proceeds or

10

any other funds in connection with the mortgage

11

lending process that the person knew resulted from

12

such misstatement, misrepresentation, or omission;

13

files with the clerk of the court for any county in

14

Florida a document involved in the mortgage lending

15

process which contains a material misstatement,

16

misrepresentation, or omission.

17

The law also provides that any mortgage fraud

18

violation is considered to have been committed in a

19

county in which the real property is located or in

20

any county in which a material act was performed.

21

Concurrently, the Miami-Dade Police Department

22

Command Staff were briefed on the alarming increase

23

in mortgage fraud reports that were being received

24

at the Economic Crimes Bureau in 2007.

25

Department Command Staff and Mayor Carlos Alvarez

The Police

94
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2

reacted by creating the Mortgage Fraud Task Force.

3

The Mortgage Fraud Task Force is a public/private

4

partnership created to reduce mortgage fraud and

5

prevent victimization of individuals and businesses

6

through effective education, legislation,

7

regulation, law enforcement and prosecution.

8
9

The Task Force consists of an executive board
that is responsible for policy, decision-making,

10

vision and direction.

11

consisted of political figures, public sector

12

leaders, business leaders, law enforcement

13

professionals, and prosecutors.

14

The executive board

The Task Force has five separate committees.

15

Each committee is responsible for an important

16

portion of the Mortgage Fraud Task Force

17

Commission.

18

The first one:

The Law Enforcement Committee

19

is responsible for the detection, investigation,

20

apprehension and prosecution of mortgage fraud

21

subjects and enterprises.

22

The Legislative Committee is responsible for

23

enhancing current laws, creating new laws and

24

ordinances.

25

of the Task Force mission.

All these efforts are in furtherance

95
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Opening - Gallagher
The Regulatory Committee is responsible for

3

enhancing and enforcing regulations on all parties

4

involved in the mortgage transaction.

5

The Business Partnership Committee is

6

responsible for the creation and transmission of

7

effective business practices to enhance cooperation

8

with law enforcement and the various professionals

9

involved in the mortgage transaction.

The

10

Committee is comprised of banks, title insurance

11

companies, realtors, appraisers and mortgage

12

brokers.

13

The Education Committee is responsible for

14

creating public awareness through printed

15

literature, newspaper articles, and television

16

reports.

17

officials and media representative.

18

The committee is championed by elected

The Mortgage Fraud Task Force is one of only a

19

few created throughout the United States.

However,

20

the uniqueness of this Task Force is the

21

public/private partnership that is fostered.

22

mortgage fraud epidemic cannot be solved by law

23

enforcement alone.

24

attack mortgage fraud on all levels must be

25

undertaken.

The

A concerted global effort to

The Mortgage Fraud Task Force changed

96
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2

the way business is done, prevents those who have

3

defrauded from ever being able to do so again,

4

educates the public to prevent victimization, and

5

swiftly arrests and prosecutes violators of

6

mortgage fraud.

7

On the law enforcement side, Miami-Dade Police

8

Department assigned 18 law enforcement personnel to the newly

9

created Mortgage Fraud Task Force.

10

And I see I'm running out of time.

But

11

essentially we have created a task force to address

12

mortgage fraud and we have reported a number of

13

resources to address it.

14
15

COMMISSIONER GRAHAM:
Mr. Gallagher.

16

Mr. Rubin?

17

MR. RUBIN:

18
19

Thank you very much,

Senator Graham, thank you for the

opportunity to appear here today.
Chairman Angelides, Vice Chairman Thomas, and

20

Members of the Commission, my name is Jack Rubin.

21

I'm a Senior Vice President and Chief Underwriter

22

supporting Chase Home's Lending Division.

23

Chase Bank back in 1983.

24

at the firm, I've worked in a variety positions in

25

the mortgage origination business and have held

I joined

During my 26-plus years

97
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2

management positions in underwriting and

3

operations.

4

I understand that the Commission has asked me

5

to address primarily JP Morgan Chase's efforts to

6

discover and impede mortgage fraud.

7

focus on risk management, JP Morgan Chase commits

8

significant resources in the form of people,

9

training, tools and technology to the detection and

10
11

As part of its

prevention of mortgage fraud.
For example, in 2006, JP Morgan Chase hired a

12

senior fraud manager to expand the Fraud Operations

13

Department and bring in mortgage fraud expertise.

14

As JP Morgan strives to mitigate risk in the

15

mortgage loan origination process, it also makes

16

changes and improvements to its programs, products

17

and processes.

18

For example, in September 2007, the firm

19

eliminated the so-called no-doc and no-ratio loans,

20

and in the first half of 2008, eliminated all

21

stated-income and asset-loan products, which has

22

assisted JP Morgan Chase in curtailing mortgage

23

fraud.

24
25

As these examples show, JP Morgan Chase has
recognized the critical importance of effective

98
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2

risk management in mortgage originations,

3

consistently devoting substantial resources to

4

mortgage fraud detection and prevention and setting

5

a tone at the very top of the firm that encourages

6

prudent risk management across JP Morgan Chase,

7

including its Home Lending Division.

8
9

I look forward to providing the Commission
with additional details regarding JP Morgan Chase's

10

mortgage fraud detection efforts and to answer any

11

of your questions.

12

Thank you very much.

13

COMMISSIONER GRAHAM:

14

Ms. Ellen Wilcox.

15

MS. WILCOX:

Hi.

Thank you, Mr. Rubin.

Mr. Chairman and

16

distinguished Members of the Committee, my name is

17

Ellen Wilcox and I'm with the Florida Department of

18

Law Enforcement.

19

FDLE Special Agents investigate complex felony

20

cases that cross jurisdictional lines.

21

like to cover some of the problem areas that we

22

have encountered in investigating mortgage fraud.

23

I would

Number one, our mortgage fraud investigations

24

are complex, paper intense and lengthy.

The cost

25

and length of these investigations make them less

99
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2

attractive to most investigative agencies and

3

prosecutors trying to justify their budgets based

4

on investigative statistics.

5

The FDLE case known as Florida Beautiful was

6

opened in 2005.

7

developed and worked by Tampa Police Department and

8

the Hillsborough County Consumer Protection Agency

9

for almost a year before FDLE became involved.

10

The case had already been

During the five-year investigation, ten

11

investigators and two prosecutors contributed

12

significant time to this task force.

13

subpoenas were served resulting in tens of

14

thousands which were all reviewed and analyzed.

15

The investigation resulted in 18 arrests.

16

defendants ranged from the construction foreman to

17

the processor for the mortgage broker business to

18

the mortgage broker and up to a Vice President of a

19

national subprime lender.

20

have been convicted at trial or have pled guilty.

21

Our second problem is Statue of Limitations.

Over 250

The

Sixteen of the eighteen

22

Most mortgage fraud will not be reported until the

23

loan has gone bad, but the crime occurred when the

24

money was lent.

25

granting a mortgage loan in 2004, in Florida the

So if there was a fraud in

100
1
2
3

Opening - Wilcox
Statute of Limitations has already run.
Need for a witness from the lender.

The

4

witness must identify the document that was

5

critical to their lending decision.

6

must then testify that if he had known these

7

documents were fraudulent, he wouldn't have loaned

8

the money.

9

The witness

We have spent an exorbitant amount of time

10

trying to find a witness for a now defunct lender.

11

When I find a former underwriter or account

12

manager, I explain to them that he needs to be

13

available to testify on behalf of a company that he

14

no longer works for.

15

be paying actual expenses plus a $5 witness fee.

16

trial subpoena requires their current employer to

17

release him to testify, but it does not require

18

that employer to compensate him for the time

19

missed.

20

people to testify on behalf of the State.

21

Then I tell them that we will
A

This doesn't leave a lot of incentive for

Our fourth problem is a need for documentation

22

from both the lender and the title company.

The

23

lender's file provides the information about the

24

lending decision and the documentation provided by

25

the borrower and/or the broker to support that

101
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2

lending decision.

3

investigator to follow the money.

4

The title file allows the

If the lender and the title company are out of

5

business, how can we find the records?

Under

6

Florida law, the records retention for these

7

companies is not standardize, and if a company goes

8

out of business, most destroy their records.

9

most cases, a copy of the lender file can be

In

10

obtained by contacting the loan servicer, but we

11

are now facing court challenges but for the use of

12

this file from a loan servicer.

13

Number five, no originals of the originating

14

information for the borrower.

15

on the loan application is false, how does an

16

investigator prove who put down that false

17

information?

18

broker, the lender representative?

19

If the information

Was it the borrower, the mortgage

One defendant has put forth the defense that

20

the information and the documentation passed

21

through so many hands that the State could never

22

prove exactly who put down false information and

23

provided the false supporting documentation.

24
25

Number six, in Florida, title companies are
allowed to use mobile notaries to handle any

102
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Opening - Wilcox

2

closings that do not occur in their office.

A

3

mobile notary does not go over any documents being

4

signed.

5

must be signed.

6

where the borrower or an investor claimed that they

7

just signed the documents, a mobile notary was

8

used.

9

broker paid his employees to become notaries so

He just points out where the documents
In almost every investigation

In the Florida Beautiful case, the mortgage

10

that they could handle the closing and control what

11

a borrower saw and signed.

12

Seven, our last problem, and it's probably our

13

biggest, is intent.

14

the investors were brought into the scheme to make

15

money from flipping houses.

16

that investor?

17

with submitting a false loan document, his first

18

offense is that he gave the correct information to

19

the mortgage broker and it was the broker that

20

passed on the information to the lender.

21

We have numerous cases where

What do we do with

If the State charges the investor

A prominent defense attorneys stated that

22

there is a distinction between false documents and

23

fraudulent documents.

24

intent.

25

false information but did not have any intent to

Fraudulent documents imply

His client may have signed documents with

103
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2

defraud that lender.

3

the client has not committed a crime.

4

Therefore, with no intent,

These are the type of problems that we're

5

having to deal with and the mortgage fraud problem

6

is not stopping.

7

charging these investors with the mortgage fraud is

8

doing very little to defer future mortgage frauds.

9

It's just continuing.

And

Thank you.

10

COMMISSIONER GRAHAM:

11

Mr. Black,

Thank you, Ms. Wilcox.

12

MR. BLACK: Yes, Senator

13

COMMISSIONER GRAHAM: reference your testimony on

14

appraisal fraud, you seem to say that the

15

marketplace has not shown the capacity to control

16

this problem; that is, that the ultimate users of

17

the information, the lenders, are not looking

18

behind the appraisal to determine its credibility.

19

MR. DENNIS BLACK:

Well, they have a

20

little reading to do, because like the prior

21

session talked about, these people are paid based

22

on production.

23

based upon selling money, and an appraisal is only

24

a bump in the road.

25
26

Their compensation packages are

So I once remember something coming out of
Fannie Mae where they were talking about the fact

104
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that the overwhelming number of the appraisals that

105
1

Q & A - Session 2

2

they see committed the sales price.

It's an open

3

secret in the appraisal profession that you -- that

4

mortgage brokers and lenders would shop for an

5

appraisal until they got the one that supported the

6

number they needed and the other one they received

7

would just be tossed.

8

So of course the one that ends up being in the

9

secondary mortgage matched the sales price, because

10

that first originator shopped until they got the

11

number they needed.

12

herd, because any appraiser that didn't come up

13

with that number wasn't getting a call the next

14

time.

15

And they were also culling the

COMMISSIONER GRAHAM:

We held a hearing in New

16

York on the issue of the rating agencies where

17

there was somewhat the same criticism that a person

18

who is about to issue some publicly traded

19

instrument would shop among the three or four

20

rating agencies until they found one that would

21

give them the rating that they needed in order to

22

be successful in their marketing effort.

23

to a provision in the recently passed federal

24

legislation that essentially is going to now set up

25

a system wherein rating agencies are blindly

This led

106
1

Q & A - Session 2

2

assigned to applicants for a rating for a

3

particular security, so the applicant won't be able

4

to shop around for the most favorable one.

5
6
7

Would something analogous to that be practical
in the appraisal business?
MR. DENNIS BLACK:

I think it would be

8

disastrous, because not all appraisers are created

9

equal.

One of the problems now is the home

10

valuation code on conduct essentially removes

11

originators from the selection process, but the

12

selection process became through a series of

13

appraisal management companies and they would go by

14

low bidder.

15

18 months of appraisers traveling a hundred miles

16

to come to another market to perform the valuation

17

of a property that they knew nothing about the

18

local market.

19

There have been stories over the past

So blindly picking certified appraisers I

20

think can be a tremendous disservice and actually

21

becomes problematic.

22

becomes from the standpoint of, well, just the

23

stick, no carrot.

24

country need to be sufficiently funded so that

25

appraisers who step out of line find themselves on

I think the correction

The appraisal boards across this

107
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Q & A - Session 2

2

the outside very quickly.

3

left with the people who are willing to hit

4

numbers, we are left with the honest, ethical,

5

competent ones.

6

lender chooses, because you're picking from a good

7

pile.

8
9
10
11

And so instead of being

So it doesn't matter who the

COMMISSIONER GRAHAM:

Here in Florida what has

been the record of the licensure agencies for
appraisers?
MR. DENNIS BLACK:

Here in Florida it has been

12

exemplary.

13

qualifications, I also sat on a -- as a national

14

director for one of the appraisal organizations and

15

also on the National Professional Standards Board.

16

So I've had quite a bit of interaction with people

17

from the boards across the country.

18

One of the things that was in my

Here in Florida, tremendous efforts.

When

19

they have a solid case, they proceed forward and

20

the punishment that is meted out is quite

21

substantial.

22

been averaging 25 revocations or long-term

23

suspensions at each meeting, and they meet six

24

times a year.

25

the door.

Over the past two years, they have

So they're showing 150 people a year

108
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2
3
4

Q & A - Session 2
COMMISSIONER GRAHAM:

And what's the universe?

What's the total number?
MR. DENNIS BLACK:

Well, the total number of

5

appraisers within the state of Florida at the

6

height was approaching 20,000.

7

probably down around 11,000.

8

through a renewal cycle December 1st and I believe

9

we will see more people dropping out.

10

That number is
We're about to go

Unfortunately, the people we're seeing drop

11

out are the people who can't make it in today's

12

world.

13

and I'm handling a lot of the litigation work

14

relating to those cases.

15

residential appraiser who was just trying to put

16

forth an honest opinion of value that was

17

supportable, too often the person does not get

18

called back for a second assignment.

19

I'm very fortunate because of my background

But the typical

COMMISSIONER GRAHAM:

Mr. Gallagher, you talked

20

about the task force that's been established and 18

21

personnel assigned to enforce mortgage fraud, the

22

new state legislation.

23

been held let's say in the last three years in Dade

24

County on mortgage fraud?

25

MR. GALLAGHER:

How many prosecutions have

Prosecutions, I can't give you

109
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Q & A - Session 2

2

that figure, but I can tell you how many people

3

we've arrested.

4

October 2007 was the inception of the task force --

5

we've arrested 239 people for mortgage fraud which

6

represents approximately 91 individual cases.

7

take those cases to the State Attorney's Office, to

8

the statewide prosecutor, and to the U.S.

9

Attorney's Office.

10
11

We have arrested since 2007 --

We

And we've had prosecutions in

all three of those arenas.
COMMISSIONER GRAHAM:

One of our witnesses in

12

the previous panel, Mr. Black, talked about the

13

control fraud and the fact that many of these

14

fraudulent activities are the result of the

15

decisions made at the highest levels of financial

16

institutions.

17

have been arrested, did they meet that definition?

18

Are some of those 235 people that

MR. GALLAGHER:

I would say that the way we

19

work our cases is we generally -- we get a

20

complaint, and usually it's at the lower level, and

21

we work our way up.

22

reached into some banking institutions?

23

However, I don't know that any of our closed cases

24

have reached that level.

25

Do we have cases that have

COMMISSIONER GRAHAM:

We do.

We'll probably be

110
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Q & A - Session 2

2

following up with some written questions to get

3

more details about the state of prosecution.

4

Mr. Rubin, your institution has the reputation

5

of being one of the first who has desisted from

6

activities which had the appearance of facilitating

7

fraud.

8

Morgan saw and what did you find to be the most

9

effective, productive responses to those warning

10

What were the warning signals that JP

signals?

11

MR. RUBIN:

In terms of the warning signs, we

12

saw an expansion of an array of mortgage products,

13

including some products that we chose not to offer

14

such as negative amortization loans, which would

15

mean the principal would exceed at the time of

16

payment of the loan.

17

underwriting standards, as I mentioned, the no-doc

18

and no-income-check loans.

19

the third party lending by mortgage brokers where

20

we were not as the institution dealing directly

21

with a consumer, yet a third party was involved, we

22

saw problems in that book of business as we looked

23

back.

24
25

We saw a loosening of

We certainly saw that

So we quickly undertook to curtail and
stop certain items.

So there are about five

111
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2
3

Q & A - Session 2
different items that I want to mention briefly.
First are the program changes.

We eliminated

4

back in '07 no-doc, no-ratios, as I mentioned.

5

eliminated stated-income and asset in '08.

6

discontinued our wholesale line of business in

7

January of '09 so that we do not originate with

8

third party brokers.

9

enhanced -- we substantially -- excuse me --

10

enhanced our mortgage underwriting standards

11

returning to more traditional 80 percent

12

loan-to-value ratios entered by the borrower to

13

document their income.

14

We

We

This substantially

We relate it to the appraisal comment.

We are

15

very much in favor of appraisal independence.

16

We've limited the Chase communication to our

17

appraisers so we did not disclose, an example, who

18

the appraiser was to our originators.

19

disclose the loan amount to our originators to give

20

the opportunity for the appraiser to provide an

21

independent evaluation.

22

fraud tools so that we could provide tools to our

23

underwriters to detect fraud.

24

of all of our personnel, not just underwriters, but

25

loan officers as well.

We didn't

We installed automated

We required training

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Q & A - Session 2
And training was not a one-time thing.

3

ongoing training.

4

we are always looking at the latest things and we

5

actually take case studies from loans that went bad

6

and teach the underwriters, You see, here were the

7

warning signs, here were the things that you could

8

have done differently, and then we go ahead and put

9

in new policies.

10

We do it today.

It's

As an example,

And finally, we've introduced very specific

11

performance monitoring to monitor the underwriters

12

and the loan officers on the quality of their book.

13

Not how many loans they originated, but how well

14

are the loans that they originated performing?

15

that is a part of their performance management

16

process, so that they know and we know that quality

17

is not nice to have, but is the most critical

18

element in the production of a loan.

19

to make sure that we're providing our buyers the

20

ability to pay and we want to make sure that all

21

staff at JP Morgan Chase, from underwriters to loan

22

officers, are adhering to that philosophy.

23

COMMISSIONER GRAHAM:

And

And we want

In the previous panel,

24

one of the reasons given for the failure of people

25

up the chain of the mortgage business not

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2

intervening aggressively was that their

3

compensation was in many cases based on the volume

4

of throughput and not the quality of what went

5

through the system.

6

What kind of compensation did you have for the

7

people who were making these decisions to shelter

8

yourself from these potentially fraudulent loans?

9

How did you reverse the incentive structure?

10

MR. RUBIN:

I'll take that in two parts, one,

11

to describe what was done and then to briefly

12

describe what we're doing today.

13

At the time, we always maintained an

14

independence of operations so that the operations

15

and underwriting staff were always apart and

16

separate from the loan originators.

17

originators, their job was to take the application

18

and they got compensated based on the closed loan.

19

The back office, the underwriters and operations,

20

were instead compensated based on decisions.

21

whether they declined a loan, approved a loan, it

22

was really -- it was not indifferent.

23

indifferent to us.

24

they had the proper tools to do their job.

25

So loan

So

It was

We wanted to make sure that

To strengthen that, we've recently implemented

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2

some additional criteria.

So, as an example, for

3

our underwriters today, we have -- each underwriter

4

is measured on a score card which will look at

5

their performance on the basis of first payment

6

default, on early payment defaults, how many loans,

7

for example, went 60 days late within the first

8

months of operation.

9

in one of the panel's discussions, they asked does

We do -- and I think earlier

10

any bank do prefunding reviews?

11

re-review a minimum of three loans per underwriter

12

per month that we grade and assess how well they're

13

doing.

14

their work that they do.

15

We actually

And that's a very important component to

But the bottom line is quality is the

16

pass/fail.

If you don't pass quality, you get no

17

incentive.

So that is, again, a critical mission

18

that if you ask any underwriter out there, quality

19

is number one in their head.

20

Thank you.

21

COMMISSIONER GRAHAM:

22

I am going to exercise the prerogative of the

Thank you, Mr. Rubin.

23

chair and assign myself an additional one minute so

24

I can ask Ms. Wilcox a question.

25

Ms. Wilcox, under the 2007 state law that was

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2

referred to by Mr. Gallagher, have you had

3

referrals by either law enforcement agencies or the

4

private parties to FDLE which have led to an

5

investigation into mortgage fraud?

6

MS. WILCOX:

The cases that I've been involved

7

in, we have not yet used that statute.

The

8

statute went into effect in 2007, so we can't

9

charge it unless the loan was originated after the

10

statute was enacted.

11

grant theft statute and the racketeering statute

12

and the organizing scheme to defraud statute in our

13

cases, because we're still looking at 2005/2006

14

loans.

15
16
17

So we are still using the

COMMISSIONER GRAHAM:

And you have not had any

referrals to you under the 2007 -MS. WILCOX:

We do have referrals, all kinds

18

of referrals all the time from -- a lot of our

19

cases are based on the SARs.

20

COMMISSIONER GRAHAM:

21

Ms. Murren?

22

COMMISSIONER MURREN:

23
24
25

Thank you very much.

Thank you, Senator

Graham.
If I could begin with a question for
Ms. Wilcox and Captain Gallagher about the way that

116
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2

you focus your activities as it relates to mortgage

3

fraud.

4

too was that there is a lot of discussion about

5

mortgage fraud that is perpetrated by the person

6

who is the recipient of the loan as opposed to the

7

lender, the broker or the appraiser, and I was

8

wondering if you could comment on your desire or

9

capability to be able to explore fraud that may

10

Because one of the things that strikes me

take different forms.

11

Would you like to begin, Captain?

12

MR. GALLAGHER:

13

Well, the Mortgage Fraud Task Force, the law

Sure.

14

enforce component in our department is an Economic

15

Crimes Bureau.

16

So whenever someone comes and presents us with some

17

sort of scheme, whether it involved mortgage or

18

not, we're going to look at it.

19

from anything.

20

a look at it and we'll analyze it, and if it does

21

appear to us that there's some sort of crime, we'll

22

consult with a prosecutor -- again, it could be any

23

one of the three levels -- and we'll determine

24

whether there is merit to continue an investigation

25

into it basically looking at if the elements of a

We deal with all kinds of fraud.

We don't shy away

Whatever they bring us, we'll take

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2

crime exist.

3

we'll investigate it.

4

And if they do, we'll go ahead and

We partner regularly with federal agencies and

5

state agencies.

So if it's a question of

6

jurisdiction or something like that, if it's

7

out-and-out jurisdiction, out of town, obviously if

8

it's not Florida, we're probably just going to go

9

ahead and give it to the appropriate agency.

But

10

if's something that has a link to Miami-Dade County

11

and it goes beyond our boundaries, we'll either

12

partner with the state or with the federal

13

government.

14

COMMISSIONER MURREN:

We've heard testimony

15

previously from folks from different agencies who

16

have said that sometimes they choose not to pursue

17

certain things because the threshold dollar amount

18

may not be sufficient to warrant their attention.

19

That is not a limitation for you?

20

MR. GALLAGHER:

No, no mortgage fraud case --

21

we don't have a threshold for mortgage fraud as far

22

as dollar amount is concerned.

23

COMMISSIONER MURREN:

And how about the

24

different parties involved?

Is it your feeling

25

that you end up spending more of your time on

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2

people that have taken a loan as opposed to other

3

people that have been involved in the process?

4

example, how many appraisers have you brought a

5

criminal investigation against?

6

MR. GALLAGHER:

For

I don't know exactly how many

7

appraisers, but I can tell you that we do end up

8

arresting a number of -- well, we have arrested a

9

number of mortgage brokers.

We have arrested --

10

it's the full spectrum.

11

attorneys and individuals who work at banks all the

12

way down to the guy who has been committing crimes

13

for the last 20 years of his life.

14

We've gone from getting

So you have people of all walks of life

15

involved.

We're going to focus on whoever is

16

involved.

If the attorney is involved, we'll focus

17

on the attorney and we'll address that.

18

it's just a straw buyer who has no legitimate

19

standing in the real estate industry but they

20

committed the crime, we'll also focus on them.

21

it depends on what the case brings.

22

different.

23

COMMISSIONER MURREN:

24

Ms. Wilcox?

25

MS. WILCOX:

And if

But

Every case is

Thank you.

The Florida Department of Law

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2

Enforcement, by statute we have to look at cases

3

that are multi-jurisdictional.

4

bigger cases, the more lengthy cases that involve

5

the mortgage brokers, that involve a ring of

6

organized criminals trying to defraud the industry.

7

So we will include the appraisers, the mortgage

8

brokers, the realtors, the lenders.

9

in Florida Beautiful, we were able to get a Vice

So we look at the

Like I said,

10

President of the subprime lender in that case.

So

11

we will try to address the higher levels and maybe

12

not necessarily charge individual borrowers, but

13

use them to make our case against the next level of

14

the perpetrators.

15

COMMISSIONER MURREN:

Thank you.

16

I have a question now for Mr. Rubin.

17

could talk a little bit about your involvement

18

currently with the mortgage modification program.

19

I would think as the underwriting chief that you

20

would be knowledgeable about that, and perhaps if

21

you could comment a little bit on what's happening

22

with that process.

23

heard actually in the field hearings is related to

24

the fact that people, broadly speaking, have had

25

difficulty being able to utilize some of the

If you

A lot of the testimony we've

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2

programs that have been put in place, and I was

3

wondering if you could talk about what your feeling

4

is about that.

5

MR. RUBIN:

First, just by way of background,

6

I am the chief underwriter of our production shop,

7

which means when loans are originated from start to

8

when the loan funds.

9

of the modification program which I will address

10

which is your question, but I'm not an expert in

11

the modification space.

12

I have some limited knowledge

We clearly focus our initial efforts on

13

providing affordable payments for those who want to

14

maintain their homes and have a reasonable ability

15

to make and sustain affordable monthly mortgage

16

payments.

17

We have Chase homeownership centers.

Here,

18

for example, we have opened -- there are 11 in the

19

state of Florida, one here in Miami, where we

20

encourage borrowers who are having difficulties

21

either making their payments, need to talk to

22

someone, have counseling, can come in, meet with

23

our individual staff.

24

centers are located throughout the country so that

25

we can help and navigate a consumer through, what I

And these homeownership

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2

believe you're addressing, some of the difficulties

3

in completing the paperwork.

4

We have offered over 700,000 modifications to

5

struggling homeowners and completed over 110,000

6

permanent mods under what's called the HAMP

7

Program, the Home Affordable Modification Program,

8

and other modification programs offered by the GSEs

9

or by FHA and VA.

10
11

So these are programs designed

for those who are struggling and can't pay.
There are also programs on the origination

12

side, which I'm even more familiar with, the

13

Homeowner Relief Program.

14

modification programs, the no-cash-out finance

15

where borrowers have an ability to lower their

16

monthly payment.

17

many, many hundreds and thousands of loans so that

18

it's really both for those who are able to pay but

19

need the lower their payment and the future

20

difficulty as well as those who are having

21

difficulty through the modification program.

22

Some of the agency

And we have originated many,

COMMISSIONER MURREN:

As an outside observer

23

of this process, it does seem as though there is

24

gridlock in the system for being able to modify.

25

Again, broadly speaking.

Not specific to your

122
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3

Q & A - Session 2
firm.
As an insider who is familiar with the

4

process, what do you think is wrong?

Do you think

5

that there are too many people that are going in to

6

have modifications at one time so that the

7

infrastructure that's in place is overloaded?

8

you think that people are not accustomed to this

9

process and have to learn it from someone who's at

10

the bank and on the outside?

11

that the bank's lack of financial incentive to

12

actually complete some of these transactions?

13

based on your knowledge of the industry.

14

MR. RUBIN:

Or do you think it's

Just

Based on my -- to the best of my

15

knowledge, it certainly is not the latter.

16

our best interest at JP Morgan Chase to make as

17

many of the modification offers.

18

staying in their homes.

19

their monthly payments.

20

Do

It's in

We want customers

We want people making

I believe some of the difficulties are exactly

21

some of the points that you had made.

We, for

22

example, I know needed to hire many staff.

23

have the exact number, but I know it was more than

24

double our staff to handle the influx of volume.

25

It's complicated.

I don't

There's paperwork involved.

We

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2

want to make sure that we are documenting the note

3

and documenting incomes so that we are sure there

4

is a need and that we're providing the

5

modifications to those who need it.

6

make sure that we don't repeat some of the other

7

lessons that we've learned in the past.

8
9

We want to

But certainly this is an incentive for us to
do it, and we are always looking to find ways to

10

enhance the process.

And one of the reasons why we

11

opened these homeowner centers, we felt it was very

12

important for an individual to be able to reach out

13

and talk to someone and meet in person,

14

particularly in the impacted areas.

15

So I believe Chase has been a bit more

16

successful than others, but it's clearly a daily

17

struggle and we're always looking for ways to

18

improve and enhance to ensure that we're giving

19

modifications to those who are deserving of it.

20

COMMISSIONER MURREN:

I'm not sure that I

21

understand what the incentive is for the banks to

22

modify the mortgages.

23

when a loan is modified, that there is an immediate

24

write-down that has to occur in the quarter that it

25

was taken.

Because my understanding is

Is that correct?

Do you know if that

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is true?

3

MR. RUBIN:

I'm not familiar with accounting

4

treatment.

5

that is not performing, the customer is not making

6

their payments, is a negative consequence to both

7

Chase as an institution and our reputation as well

8

as if the loan were sold to whoever the investor

9

was.

10

But in terms of the incentive, a loan

But, again, the way we think of it and I think

11

the way everyone really should be thinking about

12

it, regardless of whether originating a loan for

13

sale for our own portfolio, we did it.

14

it.

15

due diligence.

16

customer is paying.

17

do everything to we can to keep the monthly stream

18

in place.

19

except, you know, we're trying to do the right

20

thing first.

21

efforts, and I believe most of the other --

22

certainly our peer groups

23

are doing the same.

24
25

We started

We want to make sure that we have done all the
So it's important that that
If they're not paying, then we

Foreclosure doesn't really help anybody

And that's why we've dedicated our

COMMISSIONER MURREN:

All right.

Thank you.

I don't mean to pick on you on this subject, but

125
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2

it's come up repeatedly as we've talked to people

3

in the community.

Thank you.

4

COMMISSIONER GRAHAM:

5

COMMISSIONER GEORGIOU:

6
7

Georgiou?
Thank you, Mr.

Chairman.
Captain Gallagher or Agent Wilcox, I want to

8

commend you both for your hard work in moving these

9

criminal prosecutions along.

And of course I think

10

that work is extraordinarily important in ensuring

11

the integrity going forward in the marketplace.

12

But by the nature of criminal investigations and

13

prosecutions, you're working on cases that have

14

already occurred where mortgage fraud has already

15

happened and, you know, you have to do the extremely

16

taxing and demanding work to do the investigations,

17

document it, and try to establish intent and all

18

the other criteria that go into a criminal

19

prosecution.

20

Again, I commend you for your work.

But I'm

21

trying to focus on private market incentives.

22

I want to turn to the other two of the panelists to

23

ask a question, a couple of questions in this

24

regard, to see what practices you believe

25

contributed to the decline in underwriting

And

126
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2

standards and the decline in quality of

3

originations of mortgages themselves and the other

4

stages in the process.

5

Mr. Rubin, I wonder if you could tell me in

6

your compensation structures what, if any,

7

disincentives, that is declines or clawbacks in

8

compensation or declines in the awarding of

9

bonuses, results from the various parties that you

10

supervise who underwrite and award and permit a

11

loan to be made that ultimately defaults to the

12

detriment of either your institution or the

13

ultimate purchaser of the loan.

14

MR. RUBIN:

In terms of the underwriter

15

incentive, what I'm most familiar with, our current

16

plan today provides a base salary to an individual

17

and --

18

COMMISSIONER GEORGIOU:

I'm sorry.

If you

19

could turn your mic a little more towards you if

20

you could please.

21

MR. RUBIN:

I'm sorry.

22

COMMISSIONER GEORGIOU:

23

MR. RUBIN:

Can you hear me now?
Yes.

In terms of those who I supervise,

24

the underwriting staff, each underwriter has a

25

salary and then an incentive basis.

The way

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2

incentive is derived, as I was mentioning earlier,

3

is specifically first and foremost quality of their

4

originations, meaning how well have those loans

5

performed and how well is the underwriter adhering

6

to the underwriting standards that we've set forth.

7

So --

8
9
10

COMMISSIONER GEORGIOU:
how they've performed?

How do you evaluate

How long a tail do you

evaluate those loans?

11

MR. RUBIN:

So we look at a variety of

12

factors.

13

the first 60 days.

14

mistake made up front as the underwriter wrote it,

15

we find out pretty quickly.

We also look at them

16

from a longer term horizon.

We look at -- over a

17

24-month period, we look at that -- during the last

18

12 months, did any of those loans go bad 90 days or

19

more?

20

incentive, but -- longer-term performance.

21

The first is payment default, which is
So typically if there was a

So, again, the implication of longer-term

COMMISSIONER GEORGIOU:

And what financial

22

consequence occurs to the underwriter if there is a

23

failure, if there is an early default, first payment default or a

24

subsequent default?

25

MR. RUBIN:

Right.

So if we look at each of

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2

those and if it was something that the underwriter

3

could have, should have seen, done differently,

4

then certainly they would receive no incentive

5

bonus for that period.

6

If it's something, for example, a life event,

7

a life cycle event where someone unfortunately lost

8

their job and there was nothing that they could

9

have done differently that would have avoided that

10

particular default, then we would not have impacted

11

them.

12

to be reasonable to make sure that it was in fact

13

their fault.

14

But we also look at patterns and so we want

But on the other hand, if there is a pattern

15

of excessive delinquency, we want to be able to

16

look at any excessive delinquencies that again

17

result in no incentives for an underwriter.

18
19

COMMISSIONER GEORGIOU:

And this is -- these

are loans underwritten directly by JP Morgan Chase?

20

MR. RUBIN:

That is correct.

21

COMMISSIONER GEORGIOU:

And how do these

22

standards -- you said "we have implemented new

23

standards".

24

Did you say 2007 or '8?

25

Those standards were implemented when?

MR. RUBIN:

The standards that I'm describing

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2

right now are in place today in 2010.

3

don't know the exact time frame.

4

our underwriters on the basis of quality.

5

continued to make it more sophisticated.

6

past, we didn't take as long a term of view in

7

terms of looking at loans over a 24-month period.

8

It was a shorter period of time.

9

the exact details.

10

In 2000 -- I

We always measure
We have
In the

I don't remember

But the basic concept of what I'm describing

11

of quality being from underwriter standpoint, their

12

main measurement and metric of success has been in

13

place -- I took this role in August of '08 as the

14

chief underwriter, and certainly at that time we

15

had strengthened -- began to strength the quality

16

component.

17

COMMISSIONER GEORGIOU:

And of course by that

18

time, a lot of the bad loans had already

19

originated.

20

directly originated by JP Morgan Chase, not loans

21

that you might have purchased from other

22

originators?

23

And your focus is simply on the loans

MR. RUBIN:

Well, as I mentioned, we no longer

24

originate through third parties, the mortgage

25

broker business.

We are no longer a part of the --

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2

COMMISSIONER GEORGIOU:

3

MR. RUBIN:

January of '09 we discontinued our

4

wholesale line of business.

5

COMMISSIONER GEORGIOU:

6

When did that stop?

But before that, you

had a fairly extensive wholesale line?

7

MR. RUBIN:

Yes.

8

So the wholesale business at that time, we

9

still -- we underwrote the loans that were done by

10

the brokers, third-party brokers, and we looked at

11

the documentation they provided and the underwriter

12

did what they -- they did their due diligence; but

13

it was clearly something that we felt we needed to

14

strengthen and ultimately eliminate because the

15

best underwriters can still be looking at an income

16

statement and a pay stub and think it's okay and

17

find -- and underwriting to that effect only to

18

find out later that it was a falsified document.

19

But just to -- knowing that risk and knowing the

20

delinquency, the decision we made to exit that

21

business.

22

COMMISSIONER GEORGIOU:

And you say that their

23

up-side incentive is contingent on those standards.

24

Do they have any down-side incentive?

25

ever clawback that results from the origination of

Is there

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3

Q & A - Session 2
the underwriting of a loan that defaulted?
MR. RUBIN:

So, again, at the individual

4

underwriter level, these are our first-line,

5

second-line staff.

6

production for them at a senior level.

7

other incentive programs which I'm not expert on to

8

talk to on the underwriting side.

9

specific clawback for an underwriter.

10

So it's all based on current
There are

There is no

But as I mention often to my staff,

11

performance management -- incentive is not a

12

substitute in performance management.

13

management is you're an underwriter.

14

you all the tools to do your job.

15

with the training and support.

16

underwriting and making bad decisions, you won't be

17

working here.

Performance
We provide

We provide you

And if you're

18

COMMISSIONER GEORGIOU:

All right.

19

Mr. Black, you said that one of the

20

disincentives to high-integrity appraising was the

21

selective hiring by originators and others who

22

needed your appraisal services of people who didn't

23

engage in this high-integrity appraisal process.

24

Correct?

25

MR. GALLAGHER:

Yes, sir.

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Q & A - Session 2
COMMISSIONER GEORGIOU:

Can you tell us as an

3

experienced appraiser and somebody who has been in

4

this business for how many years?

5

so years?

Twenty-five or

6

MR. DENNIS BLACK:

Thirty years.

7

COMMISSIONER GEORGIOU:

8

What market discipline would you apply to

Thirty years.

9

govern the appraisal process, which obviously we

10

all know contributed fairly significantly to the

11

inflation in housing prices to unreasonable

12

inflation in housing prices?

13

MR. DENNIS BLACK:

I think the best method is

14

to have those regulatory bodies in each state be

15

better funded and have more investigators and have

16

more attorneys that can provide disincentives for

17

not acting ethically.

18

COMMISSIONER GEORGIOU:

I'm sorry?

19

MR. DENNIS BLACK:

20

The appraisal boards across the country are

For not acting ethically.

21

overwhelmed, here in Florida particularly.

22

recollect, in 2008, they had 800 complaints in the

23

state of Florida, against for - approximately 15,000

24

appraisers.

25

If I

They - overwhelmed.

I don't think there is a market mechanism,

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2

because too many of the origination side, they're

3

not interested in it.

4

situation where a lender -- in a civil case that I

5

was involved, the lender hired a review appraiser

6

to check on the original appraiser.

7

they hired had been an appraiser certified for four

8

months.

9

apprenticeship as a trainee prior to that and I do

10
11

And I can tell a story of a

The reviewer

Now, they had served a two-year

want to talk a little bit about appraisal entry.
January 1st, 2008, the qualifications for

12

becoming an appraiser changed dramatically as

13

compared to what happened prior to that.

14

person had been a certified appraiser for four

15

months and that's who the lender turned to to

16

review the quality of someone else.

17

funny thing is by the time I was involved in this

18

case 18 months later, that review appraiser had

19

already been disciplined and revoked by the State

20

of Florida.

21

But this

Well, the

So that I think state has to be that the

22

regulatory bodies are able to really demonstrate to

23

appraisers that there is someone watching them;

24

that if they step outside the bounds of good

25

conduct, they will not be long for this profession.

134
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Q & A - Session 2
COMMISSIONER GEORGIOU:

Is there -- can you --

3

you don't think market mechanisms work or you can't

4

think of a market mechanism --

5
6
7

MR. DENNIS BLACK:

I can't think of a market

mechanism.
COMMISSIONER GEORGIOU:

-- in which you would

8

attach in some way economic accountability to the

9

appraiser in terms of the quality of their

10
11

appraisals?
MR. DENNIS BLACK:

There was something done by

12

FHA back I believe it was 2005 or maybe 2006 that

13

they started to grade appraisers based upon loan

14

defaults.

15

with loan default necessarily.

16

testified, there could have been life events or

17

there would have been other things that happened

18

that the borrower did a liar loan.

19

may have been entirely accurately and honestly

20

prepared.

21

solution by tying appraiser performance to loan

22

performance.

23

Well, the appraiser has nothing to do
As Mr. Rubin

The appraisal

So that becomes a problematic market

COMMISSIONER GEORGIOU:

What else would you be

24

able to tie it to?

I mean, I suppose one could

25

argue that obviously the larger the appraisal, the

135
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2

larger the loan, the greater the risk of default,

3

because the borrower is in a precarious position

4

regardless of the life changing event.

5

are some consequences.

6

likelihood of default created by a mortgage that's

7

inflated by an inflated appraisal.

8
9

MR. DENNIS BLACK:

So there

There is a heightened

If it's created by an

inflated appraisal, I agree one hundred percent.

10

But it may have -- the problem with default may

11

have been for an entirely separate reason other

12

than the appraisal being inflated

13

COMMISSIONER GEORGIOU: Right.

14

MR. DENNIS BLACK: - or improperly

15
16

prepared.
I wish I could come up with a market mechanism

17

that would work because I would have people lining

18

up to buy my product.

19

about this.

20

that I could step to the majority of lenders and

21

say, You need this quality control.

22

ten years ago, I attempted to form a company full

23

of people who were certified instructors across the

24

country and to lenders.

25

certified faculty members of the appraisal

26

organizations within the country.

I have thought long and hard

I cannot think of a market mechanism

Approximately

These individuals were

And there was

136
1

little interest in having appraisals reviewed by

137
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Q & A - Session 2

2

people who were highly qualified.

3

what the market mechanism would be.

4

COMMISSIONER GEORGIOU:

5

case, if you know --

6

Am I over?

7
8
9
10

So I don't know

How often is it the

Just one more minute.

Just this

question.
How often is it the case in your experience
that appraisers are advised of the target price
that they're asked to return an appraisal on?

11

MR. DENNIS BLACK:

12

Fannie Mae requires in their regulations that

Well, that’s a double edge sword.

13

appraisers be supplied a copy of the contract.

14

uniform standards also require that we analyze and

15

report any current contract.

16

standards is also very clear that it should not be or

17

intended to be a target.

18

informational purposes.

19
20

The

But the uniform

It is merely for

COMMISSIONER GEORGIOU:

Well, but these

informational purposes are essentially used--

21

MR. DENNIS BLACK:

22

COMMISSIONER GEORGIOU:

Too often --- as a guide and not

23

for what the parties are expecting the appraisal to

24

come back as?

25

final

MR. DENNIS BLACK:

To often that is the case.

138
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2
3
4
5
6
7

Q & A - Session 2
I agree.
COMMISSIONER GEORGIOU:

Thank you very much

for your courtesy.
COMMISSIONER GRAHAM:
a little bit over.
answer?

I realize that we've run

Can I just ask a question with a concise

In that case that you

8

cited where the institution hired the four-months

9

person to be the overseer of appraisals, was that

10
11

institution a bank or some other lender?
MR. DENNIS BLACK:

If I recall correctly, it

12

was a mortgage brokerage firm.

13

COMMISSIONER GRAHAM:

And was there any

14

sanction against the mortgage broker for having

15

hired such an apparently incompetent person?

16

MR. DENNIS BLACK:

I don't know if they were

17

sanctioned, but I certainly can point out that I

18

told the attorneys who were involved in the civil

19

case that that might be another path for them to

20

investigate to demonstrate that there was lax

21

underwriting standards when you're going and hiring

22

somebody who's been a certified appraiser for four

23

months to be your quality control reviewer.

24

COMMISSIONER GRAHAM:

25

Thank you.

Mr. Thomas?

139
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2
3

VICE CHAIRMAN THOMAS:

Thank you,

Mr. Chairman.

4

You know, I've heard this story before.

5

your opinion, Mr. Black, what percent of the

6

certified appraisers -- is that what you call them,

7

certified appraisers?

8

MR. DENNIS BLACK:

9

VICE CHAIRMAN THOMAS:

10

MR. DENNIS BLACK:

do.

15

just gave us an example.

18

I don't think I have

VICE CHAIRMAN THOMAS:

14

17

What percent of them

insight to that.

13

16

Yeah.

are honest?

11
12

In

Sure you do.

Sure you

You know who it was that was doing it.

MR. DENNIS BLACK:

You

I gave you an example.

I

can answer -VICE CHAIRMAN THOMAS:

19

you give us?

20

percentage.

How many examples could

And then we could kind of get to the
I don't have that much time.

21

Look, what you said was you need more

22

government to stop us from behaving badly.

23

what you just said; set up a government -- more

24

guys in government to oversee what you're doing.

25

That doesn't work.

That's

140
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Q & A - Session 2
Now, I understand the peer group pressure, and

3

normally the cliché is you don't want to be the

4

skunk at the garden party.

5

you don't want to be the alligator at the garden

6

party.

7

COMMISSIONER GRAHAM:

8

VICE CHAIRMAN THOMAS:

9
10
11

Apropos by location,

Or the panther.
Or the panther.

guess we're getting a few more panthers.

I

We've had

them for a long time and didn't kill them all off.
You know, when they talk about bad doctors,

12

you know, you throw a figure -- I'm sure it's

13

improbable, but pretty close -- 10 percent of the

14

doctors commit 90 percent of the malpractice.

15

if you had reasonable peer group review, if you

16

really were fundamentally proud of your

17

profession -- I don't know.

18

the percentage.

19

one percent, or are you the Lone Ranger?

20

And

That's why I asked you

Three percent, two percent,

MR. DENNIS BLACK:

I can give you some insight

21

this way.

Approximately 15 percent of the

22

appraisers who are certified in the country belong

23

to a professional organization.

24

first thing.

25

to belong to a professional organization.

So that's the

Eighty-five percent don't even want

141
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2

To answer the question --

3

VICE CHAIRMAN THOMAS:

Is that because the

4

professional organization doesn't do anything

5

except collect dues and go to nice places outside

6

of Florida for -- well, I guess for conventions you

7

might want to stay here.

8
9

MR. DENNIS BLACK:

This isn't a fact of the

choosing of a quality appraiser.

You will note in

10

my qualifications that I hold the highest

11

designation from three of the members of the

12

appraisal foundation.

13

that come into play when someone is asking about

14

hiring me.

15

They don't ask me a question about qualification.

16

Unfortunately, rarely does

They ask me a question about price.

VICE CHAIRMAN THOMAS:

Okay.

Just let me say

17

this and then I'll move on:

18

think you could find enough folk, even the crew of

19

the highest honored multiple rewarded people, to

20

start naming names.

21

MR. DENNIS BLACK:

22

VICE CHAIRMAN THOMAS:

If you were serious, I

As far as -If we could get the

23

doctors to do that, you would see significant

24

reduction in malpractice.

25

way to control it, but if the peers refuse to do

Peer review is the best

142
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Q & A - Session 2

2

what they bemoan about others from a professional

3

point of view, it will never happen.

4

have to respond, because I know this is a concept

5

that's really hard to understand.

6

MR. DENNIS BLACK:

7

VICE CHAIRMAN THOMAS:

8

MR. DENNIS BLACK:

9

VICE CHAIRMAN THOMAS:

10
11

You don't

May I respond?
Sure.

All right.
Apparently I have

unlimited time.
MR. DENNIS BLACK:

Under the guise of creating

12

more government, that would be no different than

13

Captain Gallagher's task force.

14

VICE CHAIRMAN THOMAS:

Actually, it is because

15

it would be you in the profession policing

16

yourselves.

17

MR. DENNIS BLACK:

Well, those complaints

18

though are made to the licensing agencies in each

19

state, and appraisers and organizations such as JP

20

Morgan Chase regularly file complaints with the

21

Florida Real Estate Appraisal Board and the

22

Division of Real Estate for them to investigate and

23

move forward.

24
25

VICE CHAIRMAN THOMAS:

What about running an

ad in the real estate section of the paper naming

143
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Q & A - Session 2

2

the appraisers who clearly have not been

3

professional in what they've done?

4

MR. DENNIS BLACK:

Well, I think prior to an

5

adjudication of them being guilty of fraud or some

6

other crime, I think it would be slanderous.

7

VICE CHAIRMAN THOMAS:

Do you know some that

8

it wouldn't be slanderous about?

9

be true?

10

MR. DENNIS BLACK:

In fact, it would

I think that's something

11

that needs to be proven in a court of law before I

12

want to stick my neck out.

13

VICE CHAIRMAN THOMAS:

No, I just asked you.

14

Do you -- you don't have to -- you're not going to

15

give me names.

Do you know some?

16

MR. DENNIS BLACK:

17

VICE CHAIRMAN THOMAS:

18

MR. DENNIS BLACK:

19

I suspect some.

Well, I also have real --

if you want to speak during the lunch break.

20

VICE CHAIRMAN THOMAS:

21

is one of the real problems.

22

time.

23

You suspect some?

Yeah, yeah.

See, this

I hear it all the

Captain Gallagher, I'm looking at the evidence

24

that you show in terms of fraud.

25

one example of the sisters --

You've got the

144
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2

MR. GALLAGHER:

Yes.

3

VICE CHAIRMAN THOMAS:

-- on the H-1 form.

4

They give the seller the HUD-1 form that says

5

1,050,000 and they submit to Wells Fargo another

6

HUD-1 that says 1,400,000.

7

MR. GALLAGHER:

8

VICE CHAIRMAN THOMAS:

9
10
11

That's correct.
How much investigative

resources were involved in -- I mean, that's
stupid, isn't it?
MR. GALLAGHER:

But it's very common.

It's --

12

the thing about this is they leave a paper trial

13

when they commit the mortgage fraud.

14

part is usually finding the paper.

15

you do have lenders that have gone under and it's a

16

question of finding the documentation.

17

find the documentation, we're able to prove that

18

they essentially created two HUD-1s.

19

that one HUD-1 is for a larger amount.

20

VICE CHAIRMAN THOMAS:

21

MR. DENNIS BLACK:

22
23

The hardest
Because, again,

But once we

You'll find

Sure.

And they'll split the

difference amongst themselves.
VICE CHAIRMAN THOMAS:

So once you discovered

24

that that may be something that's happening, you'd

25

set up a routine comparison process or you've urged

145
1

Q & A - Session 2

2

this to be done?

3

it is is a match, and when you get a mismatch,

4

you've got the case.

5
6
7
8
9

Because that would simply -- all

Have you set up a structure to do that or
talked about laws to do that?
MR. GALLAGHER:

You mean in the private sector

or are you just talking law enforcement?
VICE CHAIRMAN THOMAS:

Well, if they filed

10

it -- the HUD-1, you have to file it with some

11

government agency.

12

MR. GALLAGHER:

13

What happens is, if I'm not mistaken, you've

14

Well, yes.

got the broker's office who's got a HUD-1.

15

VICE CHAIRMAN THOMAS:

16

MR. GALLAGHER:

Yeah.

You'll have the title company

17

who will have a copy of the HUD-1 and then you'll

18

have the lender who's got a copy of the HUD-1.

19
20

VICE CHAIRMAN THOMAS:

So there's a lot of

HUD-1s around.

21

MR. GALLAGHER:

Correct.

22

And then the question is, you have to take a

23

look at all of them and see if there is any

24

discrepancies.

25

now you know you've got mortgage fraud.

And when you do find a discrepancy,
Then it

146
1

Q & A - Session 2

2

becomes a question of who is benefiting from the

3

discrepancy?

4

lender?

5

investigation comes in.

6

determine who created the discrepancy.

Is it the mortgage broker?

Who is it?

And so there is where the
And then you have to also

7

Again --

8

VICE CHAIRMAN THOMAS:

9

MR. GALLAGHER:

11

VICE CHAIRMAN THOMAS:

13

Do the appraisers get a

copy of the HUD-1?

10

12

Is it the

I don't know.
Okay.

No, we do not.
You're off the

hook on that one.
Jack Rubin, I'm trying to figure out how much

14

we should charge you for the commercial you've

15

delivered so far.

16

groups.

17

that you were referencing?

You referred to your peer

Who in your opinion are the peer groups

18

MR. RUBIN:

19

VICE CHAIRMAN THOMAS:

20

The other large national lenders.
Oh, run off some names.

Or are we not allowed to ask you that?

21

MR. RUBIN:

Citi, B of A, Wells.

22

VICE CHAIRMAN THOMAS:

Anyone here tried to get--

23

we've had some people earlier who I knew, but I

24

can't see them now.

25

your loan and not been successful?

Anyone here tried to modify
Who are you

147
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2

Q & A - Session 2
with?

3
4

AUDIENCE MEMBER:

I'm a mediator.

I do

foreclosure mediations.

5

VICE CHAIRMAN THOMAS:

6

person who's gotten stuck.

7

hearings.

8

That's okay.

9

JP Morgan Chase is.

No, I want a real
We've had them at other

You can give me third-party examples.
I know you have them.

But apparently

10

How long have you been JP Morgan Chase?

11

MR. RUBIN:

I don't know the exact point when

12

JP Morgan and Chase merged.

13

date.

14
15

VICE CHAIRMAN THOMAS:

I don't know the exact

This century, the 21st

Century?

16

MR. RUBIN:

Recently.

17

VICE CHAIRMAN THOMAS:

18

When did you move from Chase to JP Morgan?

19

MR. RUBIN:

Recently.

I've been employed -- I started my

20

career at Chemical Bank in 1983 and later merged

21

with Chase and I've been a Heritage/Chase employee

22

for many, many years.

23

from a mortgage perspective was really the Chase

24

entity and the arm that continues to --

25

And JP Morgan was really --

VICE CHAIRMAN THOMAS:

Well, when did JP

148
1
2
3
4
5
6

Q & A - Session 2
Morgan pick up Chase?
MR. RUBIN:

I don't have the exact -- I can

get it to you.
VICE CHAIRMAN THOMAS:

Well, you moved over

from Chase to JP Morgan Chase.

7

MR. RUBIN:

I didn't --

8

VICE CHAIRMAN THOMAS:

9

MR. RUBIN:

You don't know?

My business card changed, but my

10

position stayed the same, where I sat stayed the

11

same, my phone number stayed the same.

12

VICE CHAIRMAN THOMAS:

And the exemplary Five

13

Point Program that you've been involved in has

14

stayed the same?

15

party -- your rejection of third party origination

16

was in January of '09.

No, it's changed.

You have that date.

17

MR. RUBIN:

18

VICE CHAIRMAN THOMAS:

That's correct.

19

some bad loans?

20

MR. RUBIN:

21

VICE CHAIRMAN THOMAS:

22

Okay.

So you acquired

Yes.
How did you resolve it

with those in the company that processed them?

23

MR. RUBIN:

24

VICE CHAIRMAN THOMAS:

25

Your third

people?

We closed down those operations.
And what about the

Was there a pattern in terms of some doing

149
1
2
3

Q & A - Session 2
it more often than others?
MR. RUBIN:

We looked at each of the

4

underwriters that were involved in those particular

5

loans, and when opportunities came up for

6

employment in other parts of Chase, those that

7

had -- that we believe were from a delinquency

8

point of view had poor quality production were not

9

offered any employment.

10

VICE CHAIRMAN THOMAS:

11

any employment.

12

MR. RUBIN:

13

VICE CHAIRMAN THOMAS:

14
15

They were not offered

Let me be clear.
You fired them or you

moved them to a different division?
MR. RUBIN:

When we closed our mortgage broker

16

channel, we closed all of our offices, which means

17

all of those employees were let go.

18
19

VICE CHAIRMAN THOMAS:

Okay.

Last question.

I've got four minutes left on my overrun.

20

Ms. Wilcox, you talked about multiple

21

opportunities for state law change initially in

22

terms of all the frustrations you've had in trying

23

to accomplish what you accomplished, but we had

24

noted the '07 law that was passed.

25

Did that close all of them, some of them, or

150
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Q & A - Session 2

2

are you aware of major loopholes that have not yet

3

been closed by the '07 law?

4

MS. WILCOX:

Yeah, we still have -- there are

5

still some areas that we could probably get some

6

new laws or changes to some laws that would help.

7

VICE CHAIRMAN THOMAS:

So some of the

8

practices, notwithstanding being investigated by

9

law enforcement, have not been changed under state

10

law?

11

MS. WILCOX:

No, some of them have not.

Some

12

of them we are still trying to get some changes,

13

yes.

14

VICE CHAIRMAN THOMAS:

Okay.

So Carl Hiaasen

15

has a chance for yet another novel focused on

16

Floridian activity.

17

Thank you, Mr. Chairman.

18

COMMISSIONER GRAHAM:

Well, we have made one

19

contribution to expanding the marketplace, I think

20

one for reading.

21

Mr. Chairman?

22

CHAIRMAN ANGELIDES:

23

Mr. Black, let me ask you about this 2007,

Yes.

Thank you.

24

this petition in December 2000 and signed by 11,000

25

appraisers.

This was addressed to Executive

151
1

Q & A - Session 2

2

Director of Appraisals Subcommittee of?

3

MR. DENNIS BLACK:

This Appraisal Subcommittee

4

is formed with the financial -- by way of a law

5

signed in 1998, the Executive Subcommittee was

6

created and it consists of a chair in the Federal

7

Reserve, the FDIC/OTS, national credit unions.

8

that is the Appraisal Subcommittee of the United

9

States Congress.

10

CHAIRMAN ANGELIDES:

11

MR. DENNIS BLACK:

12

VICE CHAIRMAN THOMAS:

13

MR. DENNIS BLACK:

The Subcommittee of what?
Of the U.S. Congress.
No.

The Appraisal Subcommittee

14

is the way it's always been referred.

15

comprised of those five entities.

16

CHAIRMAN ANGELIDES:

17

related to the Congress.

18

MR. DENNIS BLACK:

22

CHAIRMAN ANGELIDES:

Correct.
-- an entity was

established in the federal government --

24

MR. DENNIS BLACK:

25

CHAIRMAN ANGELIDES:

26

And they wouldn't be

CHAIRMAN ANGELIDES: So what you're saying is subject to FIRREA -

21

23

It is

MR. DENNIS BLACK: Well, it’s federal.

19
20

So

appraisal standards?

Correct.
-- with respect to

152
1

MR. DENNIS BLACK:

Yes.

153
1
2

Q & A - Session 2
CHAIRMAN ANGELIDES:

All right.

Well, I'll

3

either ask our staff or you if we can get some

4

clarification on the actual nature of the entity.

5

So just to be clear, this petition

6

was started in 2000 expressing concerns about

7

significant problems in the appraisal business; the

8

withholding of business, if there was a refusal to

9

inflate values, withholding of business if we

10

refuse to guarantee a predetermined value.

11

11,000 appraisers signed that you said from the

12

time it commenced prior to its closing for

13

signatures.

14

Do you remember when that closing was?

15

MR. DENNIS BLACK:

16
17

So

I believe it to be a

closure of signatures in 2006 or '7.
CHAIRMAN ANGELIDES:

Okay.

So during that

18

six-year period, 11,000 appraisers took the time to

19

go on and essentially warn the federal government

20

about problems in the industry?

21

MR. DENNIS BLACK:

Yes.

22

And a good percentage of people.

For example,

23

I was signature I believe 647 and I signed it about

24

one month after its inception.

25

large percentage of those 11,000 were on board.

So very quickly a

154
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Q & A - Session 2
CHAIRMAN ANGELIDES:

Were you aware of any

3

action taken be the Appraisal Subcommittee in

4

response to that petition?

5

MR. DENNIS BLACK:

6

CHAIRMAN ANGELIDES:

No, I'm not.
All right.

I'm going to

7

ask our staff if we could follow up on that.

8

To what extent -- you know, I know

9

Mr. Georgiou asked you about some business model

10

questions and let me just follow up.

11

extent do you believe that the pressures you faced

12

were caused by the business model of the

13

origination to distribute model?

14

MR. DENNIS BLACK:

To what

I think a large percentage

15

of one, because it was that financial hot potato.

16

I originate this loan and I move the risk on.

17

collect my commission.

18

about whether or not the appraisal valuation and

19

the valuation of collateral was accurate and

20

honest.

21

CHAIRMAN ANGELIDES:

So I'm not all that worried

Was this lender driven --

22

from your perspective lender driven or mortgage

23

broker driven?

24

train that pushed the envelope?

25

I

Who at your level was driving the

MR. DENNIS BLACK:

I think all parties were

155
1

Q & A - Session 2

2

guilty, but if you get into the mortgage brokerage

3

world, the third-party originators were more apt to

4

go down that path as opposed to in-house

5

originators.

Because they were clearly --

6

CHAIRMAN ANGELIDES:

7

MR. DENNIS BLACK:

8

CHAIRMAN ANGELIDES:

9

MR. DENNIS BLACK:

Compensation structures?
Pardon me?
Compensation structures?
Absolutely.

10

CHAIRMAN ANGELIDES:

Less control?

11

MR. DENNIS BLACK:

12

CHAIRMAN ANGELIDES:

13

Mr. Rubin, let me ask you this question:

Yes.
All right.
You

14

talked about JP Morgan change and reform in its

15

practices.

16

you've obviously been with the institution for a

17

while.

18

industry even itself began to refer to as liar

19

loans?

20

people have told me, Well, technology advances,

21

rapidity of movement.

22

this to supply W2s and verification of income?

23

Really what's the rationale or justification for a

24

lender eliminating that essential credit check?

25

And internally when this was happening, give me your

Let me just take you back, because

What was the rationale behind what the

What was -- you know, I know that some

But I'm thinking how hard is

156
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Q & A - Session 2

2

view.

3

eliminating '07, '08, with all due respect, after

4

the horse is out the barn.

5

Not so much about the fact that it was

When did JP Morgan Chase go to this form of

6

loan to what share of the market was it in the

7

heyday and what was the rationale?

8
9
10

MR. RUBIN:

I don't know the exact timing, but

I do know we were relatively late to offer the
no-doc loans.

11

At the time -- and this has gone back -- we

12

felt we were providing a loan that appealed to a

13

specific segments of borrowers that we believed

14

were creditworthy but didn't want to provide what

15

at the time may have been very complex

16

documentation.

17

So at the time when we started it --

18

CHAIRMAN ANGELIDES:

19
20

Complex documentation

being what?
MR. RUBIN:

So if you were a self-employed

21

borrower and had multiple tax returns, instead of

22

just providing the normal 1040, we would analyze

23

the business returns.

24

and asked for --

25

I'm sorry.

So if you went to a borrower

157
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Q & A - Session 2

2
3

CHAIRMAN ANGELIDES:

If you have an S-Corp,

you provide the S-Corp or -- right?

4

MR. RUBIN:

But many had multiple businesses.

5

So at the time -- and, again, this is -- you

6

asked me to kind of retrospectively look back.

7

That was the rationale that we thought there were

8

generally higher net worth borrowers that this made

9

sense for that didn't want to go through the

10

hassles of giving the paperwork.

11

certainly the rationale at the time.

12

process may have been another.

13

really more the creditworthiness is how we got into

14

it.

15

And that was
Speed on the

But honestly it was

Unfortunately, as we all now know, it became a

16

tool for many enabling opportunities to those

17

interested in committing mortgage fraud to lie

18

about it, and we changed it.

19

certainly preferred to have changed it much earlier

20

than we had.

21

wasn't, Let's go in with a loan -- so it doesn't

22

have to disclose their income and let's give it to

23

them.

24
25

We would have

But at the time we went into it, it

It was totally -CHAIRMAN ANGELIDES:

Well, I know it started

with high-net-worth individuals generally, repeat

158
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Q & A - Session 2

2

borrowers, so let me ask you.

3

time frame, what percentage of your residential

4

loans became some form of a no-doc-stated-income

5

loan?

6
7
8
9
10
11

MR. RUBIN:

The 2005 to 2007

I don't have those figures as to

when, but I can certainly get those to you.
CHAIRMAN ANGELIDES:
roughly?

What was the magnitude

Are we talking about one in ten, one in

three?
MR. RUBIN:

I don't know.

I really can't

12

venture a guess.

13

I can tell you.

14

but it started off slowly because of the type of

15

borrower we were targeting.

16

But I don't have the exact number.

17
18
19

It wasn't the predominant -- that
It wasn't the predominant loan,

CHAIRMAN ANGELIDES:

But it got bigger.

All right.

Follow up and

please get us that.
The other question I have for you, just very

20

briefly -- I'm going to make a commitment not to go

21

over my time.

22

measures did you undertake in your shop with

23

respect to fraud protection?

24
25

MR. RUBIN:

Just very briefly, what specific

We, for example, did post reviews,

so after the fact we have a quality assurance

159
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2

Q & A - Session 2
department that would go back and --

3

CHAIRMAN ANGELIDES:

4

MR. RUBIN:

What about pre?

Prefunding, we would get an

5

executed 4506-T which is a document that allows us

6

to go to the IRS to get the actual tax return.

7

would go ahead and -- for example, in the state of

8

Florida, that was one of our requirements that we

9

not only got it signed but executed, meaning we got

We

10

copies of tax returns, compared it to what was

11

submitted, and if there was any discrepancy, then

12

we did not -- any material discrepancy, we didn't

13

do the loan.

14
15

That's one example.

We did independent verifications of
employment.

16

CHAIRMAN ANGELIDES:

17

or limited-doc loan?

18

MR. RUBIN:

19

CHAIRMAN ANGELIDES:

20

MR. RUBIN:

21

That was on every no-doc

Every no-doc and -- yes.
So you would then --

Excuse me.

The 4506-T we did not

implement until July of '08 is when we mandated --

22

CHAIRMAN ANGELIDES:

Yeah.

Forget that for a

23

minute.

I'm asking during the run-up.

What did

24

you do in the '05 to '07 -- by '08 the market is

25

dead.

So what did you do specifically in the kind

160
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Q & A - Session 2

2

of '04/'05 run-up period?

3

measures taken by your shop to detect fraud?

4

MR. RUBIN:

What were the specific

So the training that we provided

5

our underwriters was one of our critical elements.

6

Providing them, you know, specific opportunities to

7

look at here's a Social Security Number here, a

8

Social Security Number there.

9

comparison.

You need to do a

For appraisals, you need to do a

10

comparison of are they using the right comparables?

11

So it was an intense training program for

12

underwriters to recognize what we call red flags in

13

the file.

14

employment and they are not present, that's another

15

red flag.

16

When you're calling a borrower's

And so literally we looked at it by occupancy.

17

If someone is buying a property outside of the

18

marketplace and still intended to work there, that

19

should raise a red flag.

20

possibly be a primary residence if you're buying a

21

house that's 200 miles away?

22

only looking at the income piece.

23

to make sure that we understood who was the

24

primary -- who is intended to occupy.

25

of the things we were really trying to weed out was

Well, how could this

Because we were not
We were trying

Because one

161
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2

Q & A - Session 2
the investment population.

3

CHAIRMAN ANGELIDES:

Okay.

I just violated my

4

rule.

5

procedures in place for fraud detection?

6

Very quickly, did you have a set of written

MR. RUBIN:

We had a credit policy, a written

7

credit policy for all of our underwriters to

8

follow.

9

five years ago if there was a specific fraud

10
11

I don't recall offhand back three, four,

section.
CHAIRMAN ANGELIDES:

Will you please provide

12

us if you had any policies.

13

organizationally was this solely in the hand of the

14

underwriters or was there any sampling or

15

verification by a fraud detection unit who in a

16

sense backstopped, trained professionals who

17

actually know how to look for problems?

18

MR. RUBIN:

Yeah.

And then, secondly,

Each of our underwriters

19

has the ability to refer.

20

just gave, they would turn it over to our fraud --

21

we have a specific fraud group that are experienced

22

trained professionals that would take that and then

23

do whatever is necessary.

24
25

CHAIRMAN ANGELIDES:
you make?

So in the cases that I

How many referrals did

162
1

Q & A - Session 2

2
3

MR. RUBIN:

So, as an example, today a

thousand a month.

4

CHAIRMAN ANGELIDES:

Today.

I want to go

5

back.

I'm more interested in, you know, the period

6

when the fuse is burning towards the explosion.

7

What about the 2005/2007 period?

8

MR. RUBIN:

9

CHAIRMAN ANGELIDES:

10

I don't know.
Would you have records of

that?

11

MR. RUBIN:

I really don't know.

12

CHAIRMAN ANGELIDES:

Okay.

I would assume you

13

would if you had a protocol and you had a reporting

14

process.

15

that to us.

So perhaps we could ask you to provide

16

I'm over my time.

17

COMMISSIONER GRAHAM:

18

And I wish to thank this panel for their

Good.

Thank you.

19

excellent contribution to our understanding of this

20

problem.

21

be some follow-up questions in writing.

22

appreciate your willingness to receive and respond

23

to those.

24
25

As I indicated, I expect that there will

It is now 12:30.

I

We will take a 15-minute

lunch break and we reconvene at 12:45.

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2
3

CHAIRMAN ANGELIDES:

Indigestion in fifteen minutes.

4
5

And we'll be back with
He's the task master.

(Recess was taken.)
SESSION 3

6

COMMISSIONER GRAHAM:

I'll call the Commission

7

back into session.

The third and final panel for

8

today will be on the regulation, oversight and

9

prosecution of mortgage fraud.

Again, it says in

10

Miami, but we are going to be looking more broadly

11

than that.

12

panels, when I complete your introduction, I'm

13

going to ask that you stand and be sworn.

14

As we have done with the two previous

Our first panelist will be Mr. Tom

15

Cardwell who is the Commissioner of the Office of

16

Financial Regulations for the State of Florida.

17

Mr. Cardwell, thank you for being here today.

18

Next is Mr. Wilfredo Ferrer, the United States

19

Attorney for the Southern District of Florida.

20

Thank you.

21

And, finally, Mr. R. Scott Palmer, Special

22

Counsel in Chief of the Mortgage Fraud Task Force

23

of the Attorney General's Office of Florida.

24

Thank you.

25

If you would please stand and raise your right

26

hand.

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Proceedings

2

Do you solemnly swear or affirm under the penalty of perjury that

3

the testimony you are about to provide the Commission will be the

4

truth, the whole truth, and nothing but the truth, to the best of

5

your knowledge?

6

MS. CARDWELL:

7

MR. FERRER:

I do.

8

MR. PALMER:

I do.

9

I do.

(witnesses sworn)

10

COMMISSIONER GRAHAM:

11

One other item.

Thank you.

I anticipate that we will not

12

be able to ask as many questions orally as we would

13

like and, therefore, we ask your indulgence

14

if we had written questions to be submitted later.

15

All: Yes/Of course/That would be fine.

16

Thank you very much.

17

Mr. Cardwell?

18

MR. CARDWELL:

19

Chairman Angelides, Vice Chairman Thomas,

Thank you.

20

Senator Graham, Members of the Commission, my name

21

is Tom Cardwell and I am the Commissioner of the

22

Office of Financial Regulation in the state of

23

Florida, a position in which I have served now for

24

one year.

25

lawyer in private practice for longer than I care

26

to comment with the Akerman Senterfit firm, a

Prior to assuming this position, I was a

165
1

500-attorney firm based in Florida, where I served

2

as Chairman and CEO and headed the Financial

3

Institutions Practice Group.

4

Relative to this appearance, I served on the

166
1

Opening - Cardwell

2

Florida Supreme Court Mortgage Foreclosure Task

3

Force which made recommendations to deal with the

4

crisis in our Florida courts regarding mortgage

5

foreclosures.

6

Senator Graham for many years.

7

And might I add, I have known

The Office of Financial Regulation has

8

jurisdiction over the state-chartered banking

9

industry, securities industry, mortgage brokers and

10

other financial industries.

11

a budget of $43 million with which to carry out our

12

responsibilities for licensing, examination and

13

enforcement in all of these areas.

14

We have 453 employees,

The real estate mania or bubble that overtook

15

much of the nation certainly manifested itself in

16

Florida.

17

opportunities for fraud and those who will avail

18

themselves of that opportunity and the mortgage

19

industry was no exception.

20

to the mortgage foreclosure crisis in Florida

21

revealed weaknesses in the statutory scheme and the

22

regulatory execution of that scheme.

23

been significant changes and improvements since

24

that time.

25

As in almost every bubble, there are

The events that led up

There have

Among the statutory weaknesses were that many

167
1

Opening - Cardwell

2

persons engaged in originating the loans were not

3

required to be licensed, and for those who were

4

required to be licensed, background checks were

5

only required at the time of the initial licensing

6

and not on the renewal of licenses.

7

On the regulatory side, regulators were slow

8

to implement federal criminal background checks and

9

regulators were not as responsive to complaints and

10

practices that they heard from the public as they

11

could have been.

12

Florida has taken a number of steps to address

13

these weaknesses.

14

2008, the President signed the Secure and Fair

15

Enforcement for Mortgage Licensing Act, the acronym

16

for which is the S.A.F.E. Act.

17

As you may know, on July 30th,

Florida is in compliance with that Act and has

18

in fact gone beyond its requirements.

19

requires that all persons engaged in the mortgage

20

origination process be licensed unless exempt.

21

This addresses the issue of unlicensed persons

22

dealing with the public.

23

Florida now

Next, each licensee is required to meet a new

24

strict standard that include passing a detailed

25

criminal and credit history background,

168
1

Opening - Cardwell

2

demonstrating professional competency by

3

successfully passing national and state

4

examinations and having the background checks

5

repeated annually as a part of the license renewal

6

process.

7

Further, the background checking process has

8

been enhanced, and as one of the complaints was a

9

number of unsavory characters that were allowed to

10

participate in the mortgage business.

Under new

11

Florida law, all participants are required to have

12

the yearly background checks and credit histories.

13

Now, individuals with certain credit --

14

criminal records are now barred from the mortgage

15

industry and our license requirements are higher

16

than those that are required under the S.A.F.E.

17

Act.

18

turpitude can be a bar for participation, not just

19

financially related crimes.

20

imposes the same background checks that S.A.F.E.

21

imposes on individuals, on the officers and

22

directors of the businesses with whom those

23

originators were.

For example, in Florida any crime of moral

In addition, Florida

24

I think the S.A.F.E. Act is an important act.

25

I think there are some fundamental changes that in

169
1

Opening - Cardwell

2

both Florida and nationally will change the

3

mortgage origination business.

4

more professionalized.

5

educated.

6

consumer confidence and there will be much stronger

7

gatekeeping with respect to those criminal

8

backgrounds.

9

some significant way in addressing fraud in the

10

It will become much

It will become better

I hope this will allow an increase in

And I think these changes will go

origination process.

11

On the regulatory side, we have developed

12

rules to implement the restrictions of those having

13

criminal records from entering the business.

14

have tightened our procedures to make sure the

15

applications are processed timely and completely.

16

We have developed and implemented state-of-the-art

17

software for regulating mortgage brokers that let's

18

us make sure that any of the issues are less likely

19

to fall into the cracks and to look at all the

20

records in a single database which we were not

21

capable of doing before.

22

We

Now, our agency does not have criminal

23

prosecutorial authority; however, when a complaint

24

leads to examination and fraud, we do partner with

25

an agency that does, many of these here, and we are

170
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2
3
4

Opening - Cardwell
a resource to other agencies.
COMMISSIONER GRAHAM:

Mr. Cardwell, if you

would summarize.

5

MR. CARDWELL:

I shall.

6

And I'd like to speak just very briefly about

7

the world of mortgage regulation in the future.

8

And to that I would say the financial crisis has

9

framed the question to the regulatory community

10

"What could we have done better?"

11

challenges for all regulators I think are to get

12

ahead of the curve.

13

And the

It's the story of Wayne Gretzky.

What he did,

14

he would skate to where the puck was going to be

15

and not where it is.

16

have not done that as well as we should, and I

17

think that is the challenge for us going forward.

18
19

And I think in regulation we

I see that my time has expired, so with that,
thank you.

20

COMMISSIONER GRAHAM:

21

Mr. Ferrer?

22

MR. FERRER:

Thank you very much.

Good afternoon, Ladies and

23

Gentlemen of the Commission.

My name is Wilfredo

24

Ferrer and I've had the pleasure of serving as the

25

U.S. Attorney for the Southern District of Florida

171
1

Opening - Ferrer

2

for the last four months.

3

inviting me and I'm very pleased to be here to

4

assist you in your fact-finding process.

5

I want to thank you for

As you know, the mission of the Department of

6

Justice and of all the U.S. Attorneys’ Offices

7

across the country is to enforce our nation's laws

8

by investigating, prosecuting and punishing those

9

who commit crimes, including financial crimes and

10

fraud.

11

Justice and the U.S. Attorney's Office for the

12

Southern District of Florida have waged an

13

aggressive campaign to help stem the tide of

14

mortgage fraud that has tarnished our communities

15

and our nation.

16

And in this context, the Department of

But our prosecutorial efforts, no matter how

17

aggressive and focused, are defined and limited by

18

our role in the justice system, and our role is to

19

bring to justice those who have committed or have

20

conspired to commit fraud.

21

that often means that the fraud has already been

22

committed and the harm has already been done by the

23

time we become involved.

24

our prosecutions, and the resulting punishment,

25

help prevent fraud by deterring others from

Now, unfortunately,

Still, we believe that

172
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Opening - Ferrer
committing similar crimes in the future.

3

Now, despite our District's increased scrutiny

4

and continually rising prosecutions, mortgage fraud

5

continues to be a serious problem in my hometown

6

and here in South Florida.

7

South Florida benefited from tremendous growth

8

during the real estate boom.

9

however, we were hit particularly hard with the

10
11

Earlier in the decade,

But as a result,

market's eventual fall.
In 2009, for example, the Miami-Fort

12

Lauderdale metropolitan area was ranked by

13

RealtyTrac, the year-end report, among the top ten

14

U.S. metropolitan areas for foreclosure rates, with

15

1 out of every 14 homes facing foreclosure

16

proceedings.

17

Florida number one in loan origination fraud in

18

2008 and number three in 2009.

19

FinCEN and the Department of Treasury, California

20

and Florida led the nation in the number of

21

mortgage fraud loan subjects reported in their

22

Suspicious Activity Reports, also known as SARs,

23

for 2009.

24

Institute, known as MARI, ranked Florida number one

25

for mortgage fraud for the four straight years

In addition, Fannie Mae ranked

And according to

In addition, the Mortgage Asset Research

173
1
2
3

Opening - Ferrer
prior since 2006.
Recent figures estimate nationwide mortgage

4

fraud losses for 2009 are approximately $14

5

billion.

6

cases reflect that mortgage fraud breeds other

7

crimes.

8

other serious crimes, such as identify theft, money

9

laundering, credit card fraud and even arson, just

In addition to staggering losses, our

We continue to see mortgage fraud tied to

10

to name a few.

11

technology to receive and process loan applications

12

is increasing and that makes the fraudsters

13

anonymous and easier to hide.

14

The use of the Internet and related

Our prosecutions reveal that the perpetrators

15

of mortgage fraud have infiltrated every level of

16

the loan industry.

17

who pose as legitimate purchasers to corrupt

18

mortgage brokers, appraisers, complicit title

19

agents, attorneys and bank loan officers.

20

We're talking from straw buyers

Now, to address the mortgage fraud problem in

21

South Florida, in September of 2007, our office,

22

the U.S. Attorney's Office, announced its Mortgage

23

Fraud Initiative.

24

of that Initiative and we created a Mortgage Fraud

25

Strike Force comprised of experienced federal

Then we built upon the success

174
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Opening - Ferrer

2

prosecutors and state and local agents, officers

3

and financial analysts dedicated exclusively to

4

investigating and prosecuting mortgage fraud cases.

5

Using this model -- which, by the way, was a

6

model for the nation -- of federal, state and local

7

cooperation, law enforcement is working together,

8

efficiently and quickly in sharing information and

9

focusing on common goals.

10

Our Mortgage Strike Force has yielded

11

substantial results.

12

actually yesterday, from the time we started our

13

initiative in 2007, we have prosecuted 401 mortgage

14

fraud defendants at all levels of the mortgage

15

process responsible for almost half a billion

16

dollars in fraud.

17

Fraud Enforcement Task Force, established in

18

November of 2009 by the President, has helped shed

19

a national spotlight and renewed multi-agency

20

emphasis on mortgage fraud investigations and

21

prosecutions.

22

As of September 20th,

And more recently, the Financial

This leads me to my final point.

While

23

prosecutions play an important role in deterring

24

mortgage fraud, prosecutions are not the solution

25

to the mortgage fraud problem.

We can very well

175
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Opening - Ferrer

2

double our prosecutions and still not slow down the

3

tide of fraud.

4

answer, and in that regard, private industry, law

5

enforcement and regulators must join forces,

6

communicate and coordinate to better prevent the

7

fraud on the front end.

8
9

Prevention, that is the real

This is where the President's Financial Fraud
Enforcement Task Force comes into play and it has

10

its greatest impact.

11

law enforcement about emerging frauds, learning

12

from victims at town hall meetings, educating the

13

public on how to avoid becoming the victim of

14

fraud, sharing lessons learned, and spearheading

15

national projects like we did in June of this year

16

which is called Operation Stolen Dreams, the

17

Financial Crimes Enforcement Task Force provides a

18

crucial tool to combat financial fraud.

19
20
21
22

By educating the industry and

Thank you very much for inviting me once again
and I look forward to your questions.
COMMISSIONER GRAHAM:

Thank you very much,

Mr. Ferrer.

23

Mr. Palmer?

24

MR. PALMER:

25

On behalf of Attorney General Bill McCollum, I

Yes, sir.

176
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Opening - Palmer

2

wish to extend our thanks to the Commission for

3

being invited here to testify about how the Florida

4

Attorney General's Office has addressed the

5

mortgage fraud problem in Florida.

6

I'm Scott Palmer.

7

Attorney General and I'm also head of an internal

8

mortgage fraud task force.

9

Florida State University Law School.

10
11

As you noted,

I'm special counsel to the

And I also teach at
I teach

white-collar crime.
When I arrived back at the Attorney General's

12

Office in 2007, mortgage fraud was already on the

13

radar screen.

14

Office only has the authority to prosecute mortgage

15

fraud civilly under the Florida Unfair and

16

Deceptive Trade Practices Act.

17

Deceptive Trade Practices Act allows the Attorney

18

General to seek damages, penalties, restitution,

19

dissolution and other equitable remedies.

20

Historically, the Attorney General's

The Unfair and

Since the late 1980s, the Office of Statewide

21

Prosecution has been indeed housed within the

22

Attorney General's Office and they have the ability

23

to pursue multi-jurisdictional cases that would

24

involve the crimes that are involved in the

25

mortgage fraud.

177
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Opening - Palmer
Now, in the summer of 2007, we, the Florida

3

Attorney General's Office, had a citizen services

4

consumer hotline, and they began to receive

5

complaints about something we call mortgage rescue

6

fraud.

7

questionable real estate deals and complaints about

8

lenders.

They also began receiving complaints about

9

As a result of these complaints, we formed our

10

internal task force and we had to use investigators

11

and attorneys that had actually other duties and

12

volunteered to be on this task force.

13

these cases and then we either prosecuted them

14

civilly or referred them to local prosecutors

15

criminally.

We triaged

16

Now, I've described the most egregious cases

17

that we found in my written testimony and I won't

18

go over that here.

19

And another thing that we did is we did form a

20

small unit to analyze various property transfers

21

based on tips that we received in the citizens

22

services hotline.

23

properties that were listed, for example, for

24

$400,000 one day and then relisted for $600,000 the

25

next day and then there was an immediate sale.

And what we saw primarily were

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Opening - Palmer
Now, we used this type of information as

3

information to open cases and to subpoena records

4

from title companies and other various people to

5

investigate these cases.

6

filed is described in my written testimony as the

7

American Heritage case.

8
9

One such suit that we

We also of course received complaints about
lenders.

We received most complaints about

10

Countrywide.

11

investigation into Countrywide.

12

Countrywide didn't even follow their own

13

underwriting standards.

14

industry underwriting standards.

15

borrowers into loans that they couldn't afford.

16

They failed to properly disclose the loan terms.

17

They placed borrowers in inappropriate mortgages

18

and they compensated underwriters with bonuses that

19

were based on volume instead of quality and all

20

things I'm sure you've heard before.

21

Countrywide, we launched an
We found out that

They didn't follow
They placed

At same time that these civil prosecutions

22

were pending, our Office of Statewide Prosecution

23

was also prosecuting cases criminally.

24

Agent Wilcox mentioned the Argent Mortgage case and

25

that was one of the cases and many others

And I think

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Opening - Palmer
prosecuted by our Office of Statewide Prosecution.
One of the things we discovered was

4

shortcomings in our laws.

5

appraisers couldn't be included in our civil suits

6

because under the Unfair and Deceptive Trade

7

Practice Act, they were statutorily excluded on the

8

theory that regulatory agencies needed to take

9

corrective action against them.

10
11

First, realtors and

Sometimes they did

and sometimes they didn't.
Second, even though the Attorney General had

12

the power to investigate and file civil

13

racketeering cases, the proceedings were basically

14

under state law in rem proceedings.

15

filed against property.

16

looking at, the property has been dissipated, and

17

under Florida law, you didn't have a racketeering

18

case because you had no property to file against.

19

Under federal law, the civil racketeering -- you

20

can file a civil racketeering case against the

21

person and then seize substitute property, and

22

that's not the case in Florida law.

23

were tied there.

24
25

They had to be

The cases that we were

So our hands

And of course in the Countrywide case, that
was taken over by Bank of America.

Under Florida

180
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2

law, we can't investigate federally chartered

3

banks, so we had to file suit against Countrywide

4

the day before they were purchased by Bank of

5

America.

6

case.

7

Otherwise, we would have lost the entire

Now, we accomplished some statutory reform,

8

and with the passage of the Florida Statute

9

501.1377, we basically made it illegal to take any

10

type of up-front fee in any kind of mortgage

11

modification.

12

business.

13

And that pretty well shut down the

Also, as Mr. Cardwell has noted, under the

14

S.A.F.E. Act now, a mortgage -- any type of

15

mortgage modification person has to be licensed

16

under the State of Florida.

17

have really brought down the incidence of mortgage

18

risk and fraud.

19

And those two things

Also, in response to the fact that our laws

20

have shortcomings, we formed an inter-agency task

21

force which put together the Attorney General's

22

Office, the Office of Financial Regulation, the

23

Florida Department of Law Enforcement and other

24

local law enforcement agencies so we could triage

25

cases and refer them appropriately.

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Opening - Palmer
And I see I'm out of time.

But what I would

3

like to say also in closing is that mortgage fraud

4

is a very unique crime, because in most instances

5

the victims are also the perpetrators and the

6

perpetrators are the victims.

7

victims of the mortgage rescue scheme invariably

8

commit the serious felonies of misrepresenting the

9

assets or other things when they obtain the

10

Those who are the

mortgage in the first place.

11

Lending institutions that suffered these

12

unfathomable losses were often guilty of predatory

13

lending practices and sometimes even encouraged the

14

commission of felonies beseeching mortgage brokers

15

to write mortgages through any means necessary so

16

that they would have a portfolio to sell on Wall

17

Street.

18
19

COMMISSIONER GRAHAM:

Would you summarize

please.

20

MR. PALMER:

21

And mortgage brokers and others were also

22

Yes.

involved.

23

So in case, in closing, the recent dramatic

24

increases in the private criminal prosecution of

25

mortgage fraud perpetrators at all levels is

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2

commendable and necessary.

3

U.S. Attorney in that the best way to do it is to

4

develop systems that will detect mortgage fraud at

5

the time it's occurring and not prosecute people

6

after it has occurred.

7

Thank you.

8

COMMISSIONER GRAHAM:

9

But I agree with the

Thank you very much.

In one way or the other, you've

10

all touched on the issue of prevention as being the

11

superior strategy to chasing after the event.

12

your experience, what have you found to be the most

13

effective measures, either using government

14

regulatory enforcement measures or using the

15

marketplace?

16

preventive tactics against mortgage fraud?

17

From

What have been the most effective

MR. PALMER:

The most effective preventative

18

tactics revolve around having sufficient

19

intelligence about what's going on and then acting

20

quickly to stop the problem.

21

prosecution --

A criminal

22

COMMISSIONER GRAHAM:

23

MR. PALMER:

24

A criminal prosecution takes a long time to

25

develop.

Pull your mic --

Oh, I'm sorry.

You can hit -- if you develop a case that

183
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2

has -- that you can prove, say, to the

3

preponderance of the evidence instead of beyond and

4

to the exclusion of every reasonable doubt, you

5

might be able to go in and hit the people in frauds

6

with a civil injunction to stop the activity from

7

occurring and then refer it for criminal

8

prosecution.

9

do.

10

And that's what we were attempting to

COMMISSIONER GRAHAM:

Mr. Ferrer, any thoughts

11

on what you found to be effective preventive

12

tactics?

13

MR. FERRER:

I think that what we are doing

14

now nationwide with the President's Financial Fraud

15

Enforcement Task Force, that is a great example of

16

an effective prevention tactic, and that is because

17

we are now elevating the problem nationwide.

18

June of this year, we announced the takedown on

19

Operation Stolen Dreams where in a three-month

20

period here in the Southern District of Florida, we

21

indicted 86 defendants who were responsible for

22

$76 million in fraud, in loans that were issued by

23

fraud.

24
25

In

By elevating that, having press conferences,
every time you have a mortgage fraud case, we issue

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2

a press release letting the public know what the

3

schemes are that we are seeing and how to prevent

4

it and what to look out for.

5

I have also just -- I've been on the job for

6

four months.

7

Assistant Attorney General, Tony West, to the

8

National Hispanic Prosecution and Bar Association

9

nationwide, and we talked about mortgage fraud in a panel.

10

Two weeks ago I went with the

And what I think is very effective is

11

when the regulators sit down with us and they hear

12

from us as to what we're seeing in our cases so

13

that they see lessons learned, in other words, and

14

know what to look out for from here on into the

15

future and what we're seeing in our cases.

16

think that's been very effective.

17

COMMISSIONER GRAHAM:

18

MR. CARDWELL:

And I

Mr. Cardwell?

I think this panel touched

19

on the most important aspect of prevention earlier

20

this morning.

21

system to create frauds are the most pervasive and

22

serious problem.

23

fraud.

24

have an economic bubble like this, it is going to

25

attract people into fraud.

I think that the incentives in the

A bubble is an incubator of

It really starts with that.

Whenever you

If the money is

185
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3

Q & A - Session 3
there, the people are going to be there.
In my experience, I saw the amount of money

4

poured into the housing market by the banks and

5

investors.

6

the lax of accountability throughout the system

7

that you all discussed this morning.

8

out-and-out greed.

9

number of people.

I saw the lax lending standards.

I saw

I saw

I saw economic illiteracy by a
And all of those created, if you

10

would, here in South Florida a perfect storm to

11

have a great deal of fraud.

12

regulator can help by controlling who gets into the

13

industry and while Mr. Ferrer and Mr. Palmer can

14

work on prosecuting it, those are in the sense

15

activities that we all engage in that are shutting

16

the barn after the horses have fled.

17

And while we as a

And so if the topic is prevention, I firmly

18

believe that you're going to have to deal with the

19

market incentives and policies which create

20

conditions in which fraud is rife.

21

COMMISSIONER GRAHAM:

Mr. Ferrer, I am going

22

to raise a somewhat sensitive topic, but you

23

referred to the fact that you had recently attended

24

a meeting of Hispanic prosecutors.

25

anything about this issue that is different in a

Is there

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2

community such as this one with a high degree of

3

diversity vis-a-vis a community that is more

4

homogeneous?

5

MR. FERRER:

Actually, what I have seen, Mr.

6

Commissioner, Senator Graham, is that because of

7

the diversity that exists in the Southern District

8

of Florida, we fall -- the population here is more

9

vulnerable.

I have seen one of the cruelest

10

schemes which is when two defendants went after the

11

Haitian-American community purportedly for

12

immigration services and they asked them to come

13

forward to get assistance in their immigration

14

proceedings, their housing, government programs.

15

And what they did was they stole their identities.

16

The fraudsters took advantage of language barriers,

17

cultural differences, the fact that they were in

18

need of other services, and they stole their

19

identity, and then they got mortgages based on

20

those stolen identities and then they sold homes

21

and flipped them based on the identities of these

22

victims.

23

I think that in a population of diversity,

24

which is our greatest strength, also makes it very

25

vulnerable and fraudsters to come and take

187
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3

Q & A - Session 3
advantage.
COMMISSIONER GRAHAM:

Mr. Ferrer, I'd like to

4

pursue something that was said at the first panel,

5

and you eluded to it in your remarks, and that is

6

the level of prosecution.

7

there were a thousand or more people prosecuted as

8

a result of the Savings and Loan Crisis of 20-or-so

9

years ago, that there have been no prosecutions

10
11
12

It was stated that while

during this current financial crisis.
Now, you indicate and I think you gave the
number of 401 cases.

Is that correct?

13

MR. FERRER:

Yes, Senator.

Yes.

14

Actually, that could be -- I mean, at least in

15

this district, that could be no further from the

16

truth.

17

alone from 2007 when we started our Initiative

18

until yesterday, we've prosecuted 401 defendants

19

who were responsible for almost half a billion

20

dollars in fraudulent loans.

21

I mean, we actually in the last three years

Mortgage fraud is not new to our district.

22

have been prosecuting these cases since the

23

beginning of the decade, even beforehand.

24

for example, just as a quick example, we brought

25

down a substantial case.

We

In 1999,

It was called Operation

188
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Q & A - Session 3

2

Flipper and it involved 250 properties, more than

3

that actually, more than 250 properties, that were

4

illegally flipped.

5

was a 19-month investigation.

6

They were responsible for $36 million in fraud.

7

And then we had Operation Flipper Part 2 in 2001

8

which involved more than 50 properties.

9

And we did that in 1999.

That

Nine defendants.

So we've seen the fraud here in South Florida

10

and our office has effectively and aggressively

11

prosecuted those cases.

12

you that there is expected more to come.

13

pending investigations as do the law enforcement

14

agency that we work with.

15

COMMISSIONER GRAHAM:

So -- and I will also tell
We have

In that same panel,

16

there was a lot of discussion about what is

17

referred to as control fraud, which is where the

18

institution, such as a mortgage originator or a

19

bank, is part of the fraudulent activity by

20

allowing conditions to exist which promote fraud.

21

Have you seen here in South Florida evidences

22

of this so-called control fraud, fraud from the top

23

of the financial food chain?

24
25

MR. FERRER:

Well, the way we work our cases

is that we follow the evidence wherever it leads

189
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Q & A - Session 3

2

us.

3

District of Florida is -- and we have prosecuted

4

insiders from the bank, from the financial

5

institutions, such as bank managers, loan officers

6

and the such.

7

What we have found so far in the Southern

Again, this is an area where we are continuing

8

to investigate.

9

evidence.

We will always follow the

We have in the past on other matters --

10

this month -- I mean, this year, for example, on

11

Wachovia, you remember that we filed an Information

12

against the bank for not having an anti-money

13

laundering program.

14

So we are following the evidence, and right

15

now what we have brought so far to date have been

16

bank insiders, such as managers and loan officers,

17

but not institutions.

18

COMMISSIONER GRAHAM:

Mr. Palmer, you indicate

19

that in Florida, the Attorney General can either

20

directly prosecute mortgage fraud and the similar

21

cases or can refer it to a local State's Attorney

22

for prosecution.

23

MR. PALMER:

24

COMMISSIONER GRAHAM:

25

MR. PALMER:

Did I hear correct?
We can civilly prosecute.
You can not criminally?

We cannot criminally prosecute.

190
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Q & A - Session 3

2

That can only be done by either the statewide

3

prosecutor or the local State Attorneys.

4

COMMISSIONER GRAHAM:

Do you know how many

5

referrals you have made for criminal prosecution of

6

mortgage fraud to either State's Attorneys or the

7

statewide prosecutor?

8

MR. PALMER:

9
10

I don't have a number with me,

but I'll be happy to provide that.
COMMISSIONER GRAHAM:

All right.

You also

11

suggested that there might be some further changes

12

in the Florida law which would facilitate

13

prosecution of these cases.

14

MR. PALMER:

That's correct.

15

COMMISSIONER GRAHAM:

Maybe in written form

16

could you give us what you think some of those

17

changes should be.

18

MR. PALMER:

Certainly.

19

COMMISSIONER GRAHAM:

Mr. Ferrer, you

20

mentioned SARs reports.

In the -- again, in that

21

earlier panel, a statement was made that only

22

one-third of the persons who potentially might

23

become aware of a suspect activity were today

24

covered by the SARs statute, whereas I guess banks

25

that are under some regulatory regime, their

191
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2

employees are required to report suspicious

3

activities.

4

you see suspicious activity, I believe they are

5

outside the SARs net.

6

But if you are a mortgage broker and

Is that a serious issue in terms of your

7

ability to get eyes onto the activities that may be

8

a precursor of fraud?

9

MR. FERRER:

You're correct, Senator.

My

10

understanding is that SARs, only banks files these

11

SARs.

12

However, I do want to point out that we get

13

cases referred to us from many, many sources.

14

have victims, bank insiders who cooperate with us.

15

Even defendants sometimes will come forward to

16

reduce their exposure.

17

us information about others who are committing

18

crimes.

19

types of sources.

20

opportunity or any changes that would, you know,

21

bring us more referrals.

22

Other brokers who will give

So we get referrals from all different
And even -- and we welcome any

COMMISSIONER GRAHAM:

Do you think that the

23

SARs law should be amended to widen its

24

applicability?

25

We

MR. FERRER:

Well, I wouldn't happen to have

192
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2

the expertise, I'm sorry, Senator, to opine on

3

that.

4

COMMISSIONER GRAHAM:

I will accept that,

5

although I respect your judgment and opinion and

6

maybe we might pursue that.

7

MR. FERRER:

Absolutely.

8

COMMISSIONER GRAHAM:

Mr. Cardwell, under the

9

new laws at the state and the federal level that

10

have passed relative to mortgage brokers, what's

11

your assessment of the current level of enforcement

12

of those inside Florida?

13

of ferreting out the charlatans and those who

14

should not be preying upon our people?

Are we doing a better job

15

MR. CARDWELL:

Yes, we are.

16

In terms of timing of that, the actual systems

17

of implementing -- and I won't go into the details

18

of it -- but really take effect on October 31st of

19

this year.

20

the changes that were passed -- the 2008 federal

21

legislation came into effect.

22

passed the implementing of legislation.

23

actually being implemented.

24
25

And then beginning the 1st of the year,

In 2009, Florida
2010 it's

I expect that we will be able to do this
seamlessly.

I expect this to have a strong

193
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2

salutary effect on the mortgage origination

3

business, because you're going to have to

4

significant educational requirements to get into

5

the business or you're not going to be allowed to

6

interact with customers directly.

7

to have extensive criminal background checks

8

frequently followed up.

9

obviously have no statistics on this yet, but I

10

truly think it is going to professionalize this

11

business.

12

And we're going

And I have no -- we

During the run-up of the problems that we have

13

now, everybody and their brother got into the

14

business.

15

that applications -- that the number of active

16

mortgage brokers in 2002 in Florida was 30,000

17

plus.

18

become active mortgage brokers in the state of

19

Florida.

20

should not have been in the business.

21

So I think that the S.A.F.E. Act

They raced to it.

Our statistics show

And by the 1967, it was 81,000 people had

And a lot of that was probably people who

22

implementation of that will have a very positive

23

effect on getting a -- what's the right word to

24

use -- a more professional grade of person in the

25

business.

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2

COMMISSIONER GRAHAM:

Let me ask one last

3

question.

Do you -- some of the regulatory

4

agencies in Florida are self-financing; that is,

5

those persons who are regulating pay are what

6

support the activity of the regulatory agency.

7

Is that a case with mortgage brokers?

8

MR. CARDWELL:

9

Having been the former Governor

of the state of Florida, you may know the answer to

10

that.

11

industries pay go into trust funds which are for

12

the purpose of executing that regulation.

13

have to say in full candor that occasionally the

14

legislative process has been known to reach into

15

those trust funds, and so we do not always have the

16

full benefit of the fees that that industry has

17

paid in self-regulation.

18

The answer is that the fees that the

COMMISSIONER GRAHAM:

I would

I won't ask you to

19

answer this question today, but my concern is that

20

as we increase the standards of enforcement, we're

21

likely to drive down the number of people who are

22

in the industry as those who shouldn't be are

23

exiting.

24

a dollar assigned to them in terms of what it costs

25

to implement; that we could have strong standards

But those new enforcement standards have

195
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Q & A - Session 3

2

on the books with strong enforcement, but if we

3

don't have the resources to make them real, we have

4

created another form of fraud on the people.

5

So I would like maybe to ask you by written

6

question to give me some assessment of how

7

financially capable the agencies are going to be to

8

carry out this new responsibility.

9
10

MR. CARDWELL:

All right.

COMMISSIONER GRAHAM:

I shall do that.

The Vice Chair has got

11

some other commitments and has asked if he could go

12

second, and after a long period of consideration, I

13

have decided to grant him that request.

14

The floor is yours, Mr. Thomas.

15

VICE CHAIRMAN THOMAS:

16
17

Thank you very much.

And I will only take my time and maybe even less.
I guess I can find this out in another way,

18

but since we've got Floridians here that understand

19

the way in which your government is structured and

20

the state governments are structured in a lot of

21

different ways.

22

Mr. Cardwell, the jurisdiction of the Office

23

of Financial Regulation, frankly from a Washington

24

point of view, would be envied because you do have

25

a degree of scope.

You indicated that there were

196
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2

some activities not under you, but my gosh, you've

3

got a good cross-section.

4
5
6
7
8
9
10
11
12
13
14

Is the Office of Financial Regulation under
the Governor?
MR. CARDWELL:

Independent.

It's an

independent agency.
VICE CHAIRMAN THOMAS:

It's an independent

agency.
MR. CARDWELL:

The head of which is appointed

by the four elected state officers.
VICE CHAIRMAN THOMAS:

Oh, okay, okay.

I'm

familiar with that model on other arrangements.
And, Mr. Palmer, obviously the Attorney

15

General is elected separately.

16

coordinated effort with the Office of Financial

17

Regulation.

18

MR. PALMER:

19

VICE CHAIRMAN THOMAS:

But you indicated a

That's correct.
Let me ask Mr. Cardwell

20

first, because he's been around longer.

How is the

21

coordination ordinarily between independent

22

agencies and key state government functions like

23

the Attorney General's Office normally carried out

24

versus the current arrangement?

25

personalities or is it a function of jurisdiction

Is that more

197
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2

or the scope of the problem that you're trying to

3

deal with?

4

MR. PALMER:

5

VICE CHAIRMAN THOMAS:

6

I think -You can't choose all of

the above.

7

MR. CARDWELL:

8

I think there is no formalized structure by

9

Right.

which coordination is implemented.

We have very

10

good working relationships both with the Attorney

11

General's Office, with the federal offices as well.

12

It is a matter of initiative.

13

area of mortgage foreclosure, there has been a lot

14

of cooperation, and I will say in part because of

15

the heat of the issues that have been raised.

16

VICE CHAIRMAN THOMAS:

In this particular

I was a little

17

surprised at your example in terms of what you

18

ought to do versus what happens using the great one

19

and an ice hockey illusion in Florida.

20

most duck hunters and they'll tell you if you shoot

21

at the duck, you won't be having duck for dinner.

22

You'll have to lead them.

23

Talk to

My only problem is with decades of

24

experience -- and I'm sure the Senator will

25

reinforce it -- normally when you have government

198
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2

go in and examine, it is a reaction and not an

3

action.

4

would have been gone to the ice hockey player who

5

initially struck the puck that was on its way

6

rather than try to go to where it's going to go.

7

And I think that's frustrating among a lot of us

8

and I've heard those comments that it's much better

9

to get out front and try to prevent the potential

10

for fraud rather than trying to move back through

11

the structure, detect it and then carry out some

12

kind of law enforcement initiative.

And what government would have done, it

13

I'd love to hear your idea as to how you do

14

that, especially if it requires laws passed by a

15

state legislation or Congress.

16

to get them to pass laws on a reaction basis let

17

alone in an anticipation basis.

18

MR. CARDWELL:

It's tough enough

I think it's an institutional

19

framework.

In our office, we have started asking

20

the question, What do we see coming down the road?

21

A quick example with the loan modifications,

22

we saw people who had been originating the loans,

23

then turning around and going into the loan

24

modification business with the same loans that they

25

had originated were failing.

And we put together a

199
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2

task force at the beginning of this year internally

3

to look at it.

We've issued a number of cease and

4

desist orders.

We have also, in addition to that,

5

tried to publicize these.

6

in with us so that people would know that this is

7

going on.

8
9

We've gotten the media

There is no statutory formula for it.

We sit

at staff meetings and say, What do we see coming up

10

next?

11

view, the recent passage of the Financial

12

Regulatory Reform Act with respect to its systemic

13

risk approach, however that works, is an idea that

14

gives -- is an attempt to flush out, pushing

15

regulators into a place where frankly, you were

16

correct, they're not always very comfortable.

17

It is extremely difficult.

VICE CHAIRMAN THOMAS:

I think in my

Well, and historically

18

it's been so divided and broken up, I would think

19

that your ability to sit and think about what's

20

next is in part due to the scope of activities

21

covered by the Office of Financial Regulation in

22

Florida that may not be available to many others.

23

I want to ask a question just because I'm not

24

from Florida.

I do recall having gone through an

25

earthquake in California, getting on an airplane

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2

and then landing at Dulles and surprised to find

3

that there were cameras and interviewers asking the

4

passengers getting off the plane if they were going

5

to go back to California.

6

earth moved in California, and of course those of

7

us who grew up getting knocked out of bed from

8

earthquakes not very frequently wondered why people

9

on the east coast would ask that question when they

Because after all, the

10

not only get knocked out of their beds, especially

11

in this area of the U.S, but get knocked out of

12

their homes on a fairly periodic basis.

13

course Florida in recent years suffering massive

14

and repeated damage.

15

So here's my question:

And of

Did anybody detect any

16

of this mortgage fraud over those periods through

17

insurers or others who were dealing with fairly

18

significant disruptions in the housing market both

19

in terms of sales, damage, insurance activities?

20

Did anyone look at any of that and was anything

21

evident from some of the patterns?

22

MR. CARDWELL:

I am not aware of those

23

patterns being there now.

Remember, I was in

24

another place and a regulator at the time.

25

what I think what we all saw is what everybody saw

But

201
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Q & A - Session 3
in the nation --

3
4

VICE CHAIRMAN THOMAS:

But what did you know

and when did you know it, I guess?

5

MR. CARDWELL:

Right.

6

I think we all knew that there was a

7

tremendous growth in housing values and that none

8

of us wanted to admit -- and by us, I mean the

9

public at large beyond the regulatory community but

10

certainly within it -- that this potentially was

11

going to be a problem.

12

heads on TV and all that things are going to be all

13

right.

14

and say, I can't believe that anybody would pay

15

that amount for that house.

16

We heard the same talking

And we would walk around our own streets

Now that I'm a regulator, one of the things

17

that I have come to realize is that one of the

18

hardest things to do is to recognize the nature and

19

extent of a problem while you are in the middle of

20

it.

21

that's really the best answer that I can give to

22

you.

23

The retroscope is a wonderful device, but

VICE CHAIRMAN THOMAS:

I know it's difficult,

24

but you need to know that in our New York hearing,

25

we asked much the same question of someone who has

202
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2

a reputation of being ahead of the curve, Warren

3

Buffet, and he said that they hadn't anticipated;

4

that obviously there's books out now with the very

5

few who were swimming against the stream, but

6

that's why there is a book out about it, because

7

there were very few of them.

8
9

Obviously some areas in California have been
similarly hit.

I do think that the scope of your

10

ability to look at an industry and not look at it

11

segmentally is very valuable, and I'm going to take

12

a look at what you've done in Florida and see if we

13

can try to create some structure.

14

in the long-run, creating task forces after the

15

fact simply isn't going to deal with this issue.

16

And although a lot of us like to think that this

17

won't repeat itself, you've been around long enough

18

and I'm beginning to have been around long enough

19

in California to note that as well.

20

that we learn from this particular crisis, because

21

there are an awful lot of people out there who are

22

hoping that it doesn't happen again.

23

Thank you, Mr. Chairman.

24

COMMISSIONER GRAHAM:

25

Mr. Thomas.

Because frankly,

We just hope

Thank you very much,

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2

Ms. Murren?

3

COMMISSIONER MURREN:

4
5

Graham.

Thank you, Senator

Thanks to all of you for being here today.

I wanted to follow up on some of our questions

6

earlier specifically relating to how it is that

7

fraud cases or instances of fraud come to your

8

attention.

9

And I think, Mr. Ferrer, you had eluded to it

10

in your commentary, but I wonder if you could also

11

comment on how it is that you make determinations

12

about which cases you will advance.

13

obligation to look at each one of them as they come

14

in, and then at what threshold do you use to make

15

decisions about that going forward?

Do you have an

16

MR. FERRER:

Yes, Madam Commissioner.

17

As I said before, we get our cases from a

18

variety of sources, from our law enforcement

19

partners, in other words, federal law enforcement

20

agencies that are reviewing and looking at these

21

cases, our state and local partners as well.

22

created a federal and state law enforcement task

23

force.

24

referrals.

25

We've

So that's how we get a lot of the

In addition, as I said before, victims, folks

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2

who are left with a home that they can no longer

3

afford, now they look back and realize that the

4

appraisals were artificially high.

5

referrals from insiders from the industry who want

6

to cooperate with us and expose some fraud.

7

We get

And when the cases are referred to our office,

8

first they go to the agencies that are the

9

investigative agencies and they start an initial

10

investigation.

11

to the U.S. Attorney's Office, they come to us.

12

have a procedure, and I like to call it a flexible

13

intake procedure, and we look at it case by case.

14

Because we want to make sure with our resources

15

that we have that we put the -- that we prosecute

16

the matters that make the best use of resources and

17

have the greatest impact in our community in terms

18

of punishment, deterrents and then education.

19

Which goes back to the prevention question from

20

Senator Graham, what of those kind of cases are

21

going to have the greatest impact given what we

22

have to work with?

23

Once that's ready to be presented

Then we look at to see also the types of

24

cases, the nature of the victims, the types of

25

targets.

What are the roles of those targets in

We

205
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2

the industry?

3

make a case much more impactful.

4

Are they insiders?

That's going to

Safety is something that we look at.

You

5

know, as I said in my testimony, these crimes breed

6

other crimes.

7

attempted arson, where there were two public

8

adjusters who saw a house under water and decided

9

that they were going to just torch the house and

We had a case where there was arson,

10

then file false insurance documents.

11

were able to thwart that.

12

cases that we jump on first.

13

Thankfully we

Those are the kind of

We also prioritize by looking at cases that

14

are fraud-for-profit and opposed to

15

fraud-for-property.

16

are basically flipping the properties just to line

17

their pocket.

18

there.

19

mortgage.

20

Fraud-for-profit are those who

There's no intention of living

There's no intention of paying the

The fraud-for-property are those

21

single-mortgage cases where someone does lie and

22

commit fraud, but they really -- they intend to

23

live in the property and intend to make the

24

mortgage payments.

25

because of our resources, we focus more on the

That's still illegal, but

206
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2
3
4
5

Q & A - Session 3
fraud-for-profit.
There is no threshold amount to answer your
last question.
There are cases -- again, it depends on --

6

fraud amount and the loss is a factor.

It is a

7

factor, but it is not the only factor.

And so we

8

have cases ranging from thousands to over a million

9

dollars.

10

COMMISSIONER MURREN:

So you do feel that for

11

people that may not have a huge dollar amount

12

associated with being victimized by fraud, that

13

they still have some resource in the system as it's

14

currently received?

15

MR. FERRER:

16

I would tell them, Come forward, call us.

17

beauty of having a federal state task force is that

18

if a case is better suited to go to the state, we

19

will do so.

20

the federal authorities, we will do that as well.

21
22
23

Absolutely.
The

And if it's better suited to come to

COMMISSIONER MURREN:

Mr. Palmer, would you

like to add anything to that?
MR. PALMER:

Well, just that the Attorney

24

General's Office is in quite a different position

25

because we prosecute cases civilly.

And so what we

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2

look for is cases where a civil suit or an

3

injunction would make an immediate impact and stop

4

the illegal activities.

5

limited resources available to do this.

6

had as many as 5,000 complaints in a single week

7

regarding mortgage fraud, and we don't even have

8

the personnel to read them all or to analyze them

9

all.

10

We have very few -- very
We have

We once applied for a $6 million grant with

11

the federal government to try to beef up our

12

Mortgage Fraud Task Force and that was declined.

13

So we're a little bit under the U.S. Attorney's

14

office.

15

COMMISSIONER MURREN:

In your testimony though

16

you mentioned as a result of a change in the

17

regulatory structure as it related people being

18

able to engage mortgage modifications, that there

19

was a significant decline in complaints --

20

MR. PALMER:

21

COMMISSIONER MURREN:

22
23

There was.
-- after that was

passed.
Do you see other opportunities for that type

24

of action or do you feel like the current state of

25

the regulatory structure is where it needs to be?

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2

MR. PALMER:

With the type of criminal

3

activity that has been going on, the state of the

4

regulatory structure is where it needs to be right

5

now.

6

predictor of the future, so I don't know what's

7

going to happen.

8
9

But, you know, the past is not much of a

COMMISSIONER MURREN:

To follow up on the

cooperation between the various agencies and

10

regulators, some of the commentary that we've heard

11

previously from people who have testified relates

12

to either an inability to cover all of the ground

13

that needs to be covered because of the way that

14

the different agencies may be siloed in terms of

15

their authorities or an inability to cooperate

16

because of barriers to communication.

17

Do you feel like the federal and the state

18

laws and regulations are currently covering all of

19

what needs to be covered or do you feel like they

20

present any kind of impediment to you being able to

21

do your jobs and do you feel like they did at any

22

point in time in the past?

23

MR. PALMER:

Well, as far as state and federal

24

laws to prosecute mortgage fraud, I think we have

25

more than enough laws; fire fraud, mail fraud,

209
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2

theft, racketeering.

3

laws to be able to prosecute mortgage fraud.

4

we need is more resources.

5

I don't think we need more
What

In my interactions with other agencies, the

6

only thing that has been a limiting factor really

7

is not their ability or their desire to prosecute

8

cases or to take cases forward.

9

of resources.

10

COMMISSIONER MURREN:

11

MR. FERRER:

It's been a matter

Mr. Ferrer?

Yes, I agree with Mr. Palmer in

12

terms of the laws.

13

actually using the laws on the books.

14

actually, we have now more tools, because last year

15

the Financial Enforcement Recovery Act of 2009 gave

16

us more.

17

mail fraud cases that deal with financial

18

institutions went up.

19

for wire fraud and mail fraud cases dealing with

20

financial institutions also increased from 20 to 30

21

years.

22

We've been very successful
And,

The Statute of Limitations in wire and

Statutory maximum penalties

I think we're well equipped in that sense.

Resources, I would welcome more resources,

23

because we just have so much of mortgage fraud here

24

in South Florida.

25

have in our office dedicated more than a quarter of

But we've been successful.

We

210
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2

our economic crimes Assistant U.S. Attorneys just

3

on mortgage frauds.

4

addition to mortgage fraud -- and Senator Graham

5

I'm sure knows this.

6

fraud capital of the country.

7

So we're stretched thin.

8

hard.

9

asking for more.

And, remember, we're also in

We're also the healthcare

We're working very

And I know that the President's budget is
They're asking for more Assistant

10

U.S. Attorneys to deal with white-collar crimes and

11

more FBI agents to deal with white-collar crimes.

12

So I hope that this goes through.

13

COMMISSIONER MURREN:

Just one final question

14

for Mr. Palmer.

You had mentioned in your written

15

testimony that no category of perpetrator should be

16

ignored.

17

MR. PALMER:

18

COMMISSIONER MURREN:

19
20

Yes, ma'am.
Is there one that you

feel is being ignored?
MR. PALMER:

If there is one that's being --

21

well, I think there may be some ignoring from the

22

prosecution of straw buyers, the people that

23

initially fill out the applications for the

24

fraudulent loans.

25

chain, if there has been bank involvement, for

And then when you get up the

211
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2

example, in soliciting these loans or soliciting

3

felonious types of applications, I think those

4

aren't being looked at.

5

COMMISSIONER MURREN:

Thank you.

6

COMMISSIONER GRAHAM:

Georgiou?

7

COMMISSIONER GEORGIOU:

8
9

Thank you,

Mr. Chairman.
Mr. Cardwell, obviously there's a focus in

10

your testimony -- it almost goes without saying --

11

that ex-felons previously convicted of financial

12

fraud ought not to be permitted to originate

13

mortgages.

14

too low a bar, if you will, for the review of

15

people in that business.

16

reference to Wayne Gretzky, obviously not too many

17

public official regulators have the skill of Wayne

18

Gretzky to know where the puck is going to be

19

rather than where it is.

20

But I think that is really two steps

And, you know, your

So I've been focusing to some extent on

21

this -- in these hearings on trying to identify the

22

lack of market discipline and accountability that

23

may have contributed to the financial crisis, and

24

in this particular hearing to the generation of

25

mortgage fraud.

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Q & A - Session 3
You were the General Counsel of the Florida

3

Bankers Association.

You spent your private career

4

in Akerman Senterfit, which is one of the -- I

5

guess the largest firm based in Florida.

6

its Chair and CEO.

7

experiences in the private sector.

8

asking you to disclose any confidences with your

9

clients, can you tell us what particular areas you

You were

So you had a full variety of
And without

10

think that the person who actually financed these

11

loans, who enabled the money to be available for

12

mortgage loans, failed in their duties to avoid the

13

generation of fraudulent loans?

14

MR. CARDWELL:

It's a very-good and it's a

15

very broad-and-difficult-to-answer question.

I

16

heard I think one of our speakers earlier this

17

morning talk about the topic that the attitudes and

18

the ways in which large organizations behave

19

themselves comes down from the top.

20

from my outside view, not having been in any of

21

these large corporations, a willingness at times in

22

some fairly public examples to tolerate or to turn,

23

if you would, a blind eye to practices which, even

24

if not strictly illegal, bordered on conduct that

25

most of us, perhaps at another time, had said, as

And I think

213
1

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2

my mother used to tell me, decent people don't do

3

that.

4

I think that the market --

5

COMMISSIONER GEORGIOU:

6

be?

7

And what would that

Could you identify a couple of them.
MR. CARDWELL:

I think that it comes -- I

8

don't know that I have a specific example.

But the

9

idea of the drive for short-term profits is whether

10

the discipline, the underwriting discipline, would

11

be an example of the sort of thing where it has

12

been very difficult in the banking industry --

13

Well, let me give you an example of a problem

14

that I don't know the cure for, but it touches on

15

this.

16

lending in the commercial real estate area for a

17

long time.

18

They would look at the loan and they would say to

19

them, you know, This isn't a good loan and this

20

project doesn't look good and I'm not going to loan

21

you the money on it.

22

the street to the banker down the street who might

23

decide to make the loan, and it was essentially

24

what some have described as a race to the bottom.

25

Bankers have told me that they've been

The long-time customer would come in.

So the person would go down

And none of the loans were illegal.

They were

214
1

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2

matters of a judgment call.

But the interest that

3

people had to gain, the economic benefit of making

4

the loan, perhaps turned a blind eye to the risks

5

that were involved.

That's what I'm trying to articulate.

6

COMMISSIONER GEORGIOU:

7

But of course it's really not in the interest

8

of a lender to make a loan that's not likely to be

9

paid back, is it?

10

MR. CARDWELL:

Understood.

As an abstract statement, that

11

is one hundred percent true.

12

borrower in front of you, sitting with a

13

possibility of getting a loan origination fee at

14

the front end of it, considering the possibility

15

that you may sell the loan off, considering the

16

fact that maybe you can really talk yourself into

17

the fact that one more hotel down the street is

18

going to work.

19

COMMISSIONER GEORGIOU:

20

MR. CARDWELL:

21

Sitting with a

Right.

And what I've seen is people

talk themselves into it.

22

COMMISSIONER GEORGIOU:

Right.

23

But of course part of the problem is that the

24

negative consequences of the failure of those

25

various loans and the securities built on them,

215
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Q & A - Session 3

2

really the system didn't visit those consequences

3

on any of the participants who were incentivized to

4

originate them, but without really financial

5

consequences to themselves for their failure.

6

MR. CARDWELL:

7

COMMISSIONER GEORGIOU:

8

And of course we took that all the way up to

9

I would agree with you.
Yeah.

the institutional aspect where the institutions

10

that sent -- in many institutions that failed as a

11

result of either originating or purchasing products

12

that turned out to fail ended up having their own

13

failures, you know, having been cushioned from the

14

otherwise market impact that their failures would

15

have on their financial future.

16

there is any particular area -- any other areas that

17

comes immediately to mind that your former clients,

18

if you will, took responsibility for their role in

19

this process.

20
21
22

MR. CARDWELL:

And I wonder if

Well, I don't think I'm in a

position to talk about my former clients in here.
COMMISSIONER GEORGIOU:

Yeah, I don't mean --

23

I guess that's probably -- that was an unfair

24

question.

25

clients.

I didn't mean to identify particular
But as a general aspect of the industry,

216
1

Q & A - Session 3

2

have you had any discussions where bankers felt

3

that they -- you know, that they a role in the

4

permission of this mortgage fraud epidemic that we

5

found in South Florida and elsewhere?

6

MR. CARDWELL:

I have never been a part of a

7

conversation in which anybody confessed.

As you

8

know, confessions are very rare in life.

And

9

having been a lawyer, you have for many years, very

10

few people on the stand say, you know, I did it.

11

COMMISSIONER GEORGIOU:

Yeah, I agree.

12

Well, I think maybe I should turn back to the

13

prosecutors and see if I can -- I want to commend

14

both of you for all your work.

15

opportunity, U.S. Attorney Ferrer, to hear also

16

from the U.S. Attorney of the district of Nevada,

17

Daniel Bogden, the week before last on the

18

extensive prosecutions there.

19

prosecutions are extraordinarily important.

20

I mean, we had an

And these

And I guess I would highlight and ask Mr.

21

Palmer to continue the focus up the chain.

It seems

22

to me that if we are to have a deterrent effect

23

from these prosecutions, it really has to -- you

24

really need to follow the prosecutorial leads all

25

the way up to the people who enabled them really,

217
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2

and I wonder if you could describe, you know, where

3

are the highest levels that you're reaching in your

4

prosecutorial discretion, at this point?

5

MR. FERRER:

Well, at this point, as I had

6

stated before, we've gone pretty high up.

Just last

7

week, I think it was -- oh, last month -- I'm

8

sorry -- we indicted one of our first commercial

9

loan mortgage fraud cases.

That's the new --

10

that's one of the emerging schemes.

11

a loan officer who was involved, and a CPA as well,

12

for $12 million that was fraudulently and

13

deceptively -- Wells Fargo was deceived and the y

14

issued a $12 million equity line.

15

We've gone up the chain.

And there was

We have indicted

16

straw buyers, brokers, real estate agents, bank

17

managers, and loan officers, as I stated before.

18

So we've -- we're prosecuting cases up and down the

19

line.

20

COMMISSIONER GEORGIOU:

Mr. Palmer, did you

21

hear the earlier testimony of Mr. Black about

22

control fraud?

23

MR. PALMER:

24

COMMISSIONER GEORGIOU:

25

that?

Yes, I did.
Were you here for

218
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2

MR. PALMER:

I heard part of it.

3

COMMISSIONER GEORGIOU:

And what's your view

4

of what impact control fraud had in the mortgage

5

originations here in South Florida?

6

MR. PALMER:

Well, I think it had a

7

substantial impact on it, because the motivation

8

for issuing these mortgages was the immediate sale

9

and securitization of the mortgages, and I don't

10

think that anyone in the organization really cared

11

whether the mortgages would be paid back or not.

12

know I heard what you just said.

13

that you would issue a mortgage that wouldn't be

14

paid back.

15

2006 and 2007, it was entirely logical to issue

16

mortgages that weren't going to be paid back,

17

because they were going to be immediately sold to

18

Wall Street, securitized and resold again

19

misrepresented along each chain of distribution.

20
21

COMMISSIONER GEORGIOU:

Thank you.

Thank you

for your participation today.
COMMISSIONER GRAHAM:

23

CHAIRMAN ANGELIDES:

25

It's illogical

But under the system that was here in

22

24

I

Mr. Chairman?
Yes, thank you, Senator

Graham.
So let me start with this:

If you look at the

219
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Q & A - Session 3

2

historical record, there were a number of warnings,

3

indications that mortgage fraud was on the rise.

4

Clearly, nationally and in regions across the

5

country, the number of Suspicious Activity Reports

6

rose dramatically from 2000 on.

7

In 2003, MARI surveyed its members, and of the

8

respondents, 60 percent said they saw a moderate to

9

significant increase in mortgage fraud.

10

FinCen, in April of 2003, had issued a

11

Notice of Proposed Rule Making to subject title

12

attorneys, realtors, mortgage brokers -- title

13

companies -- excuse me -- realtors, mortgage

14

brokers to SARs reporting.

15

In 2004, of course, there is a warning by

16

Assistant Director for Criminal Investigations,

17

Chris Swecker, that mortgage fraud has, quote, the

18

potential to become an epidemic.

19

In 2005, the warnings continued.

20

In 2006, MARI delivers what's its eighth

21

report to the Mortgage Broker Association

22

indicating that, quote/unquote, competitive forces

23

were leading to a greater use of products that had

24

a potential for fraud.

25

In May of 2006, MARI does a sample of a

220
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2

hundred loan files and finds that 90 percent have

3

their incomes exaggerated by 5 percent, but more

4

troubling, 60 percent had their incomes exaggerated

5

by more than 50 percent.

6

Now, I want to ask each of you, in the light

7

of all these warnings, Mr. Ferrer, you were at the

8

U.S. Attorney's Office, and particularly in the

9

light of the warning in 2004 by the FBI's Assistant

10

Director, what did you guys do to respond, amp up

11

your efforts, in a sense move to where the puck

12

clearly had moved?

13

MR. FERRER:

Yeah.

First of all, in 2004, I

14

was in the office.

I was working on healthcare

15

fraud cases and then I moved on to public

16

integrity.

17

as precisely of what we were doing in

18

mortgage fraud cases in particular.

19

However, I will tell you this:

So, unfortunately, I wouldn't be aware

As I said,

20

mortgage fraud is not new to South Florida.

We

21

have been systematically and aggressively

22

prosecuting these cases.

23

the case I mentioned, over 250 properties.

24

it in 2001 in another major case.

25

again from our perspective, because we're -- it's

We did it in 1999 with
We did

What did change,

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2

frustrating because we're at the end of the game.

3

You know, we get the cases after the fraud has been

4

committed.

5

What we saw is a dramatic increase in the

6

referrals of cases which started in 2007, and at

7

that point, we responded to the number of increases

8

in the level of fraud and the number of cases

9

referred to us; therefore, we created the

10

Initiative in 2007.

11

success and created the Federal State Mortgage

12

Fraud Task Force in 2008.

13

our office has responded to the cases that's been

14

referred to it.

15

Then the office built on that

CHAIRMAN ANGELIDES:

And so, in other words,

Could you do this for me,

16

would you please go back and as part of a follow-up

17

to the Commission --

18

MR. FERRER:

Yes.

19

CHAIRMAN ANGELIDES:

-- indicate what steps

20

were taken in 2003 on before the 2007 step that you

21

referred to.

22

MR. FERRER:

23

CHAIRMAN ANGELIDES:

24
25

Glad to.
Mr. Palmer, were you at

the AG's Office during that time frame?
MR. PALMER:

No, I wasn't.

I was happily in

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Q & A - Session 3
private practice during that time.
CHAIRMAN ANGELIDES:

Have you done any

4

assessments in the Attorney General's Office in

5

terms of that time frame and what the office did

6

do, should have done, might have done?

7

MR. PALMER:

8

CHAIRMAN ANGELIDES:

9

No, I have not.
All right.

And I guess,

Mr. Cardwell, I know you're new to it.

But as you

10

came in, obviously there was significant changes

11

made, not only federal legislation, but then the

12

state licensing legislation.

13

Did you do a retrospective examination of your

14

agency to look at how it did or did not respond and

15

why it did or did not respond to the rise of

16

mortgage fraud?

17

MR. CARDWELL:

Nothing formal in the sense of

18

any kind of formal study in there.

19

case, we are not a prosecutorial agency.

20

did do was see a rise in complaints.

21

these on to agencies which had the ability to

22

prosecute them.

23

I think in our
What we

We passed

But, no, you know, I have not frankly gone

24

back and done a retrospective as to what the agency

25

knew and was aware of.

A lot of the kinds of

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2

issues that you've raised here are the things that

3

they know or really things are a little better

4

known in industry -- not to excuse us for now

5

knowing it -- but are better known in the industry

6

circles than they are with us.

7

What we tend to see on our end is after the

8

problem has hit, the complaints arise at the time

9

that the instruments start to fail.

In other

10

words, nobody says they've been defrauded until

11

they -- until the issue actually arises.

12
13

CHAIRMAN ANGELIDES:

Mr. Ferrer, are you

seeing a high correlation between --

14

I'm going to ask you this also, Mr. Palmer,

15

about both you and your investigations, criminal

16

and civil.

17

Are you seeing a high correlation between the

18

fraud cases and the, quote/unquote, liar loans,

19

no-doc loans?

20
21
22
23

MR. PALMER:
definitely.

I'll answer that yes, most

I don't think the --

CHAIRMAN ANGELIDES:

Any sense of

proportion --

24

MR. PALMER:

No.

25

CHAIRMAN ANGELIDES:

-- of the number of fraud

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Q & A - Session 3
cases that are no-doc loans?
MR. PALMER:

Overwhelming?

Well, I can tell you this:

4

fraud case that we've looked at was linked to

5

no-doc loans.

6

CHAIRMAN ANGELIDES:

7

MR. PALMER:

8
9
10

Every

All right.

Or income-stated loans.

Or

low-doc I guess is the -CHAIRMAN ANGELIDES:

Low-doc, minimal-doc, no

income stated?

11

MR. PALMER:

Yeah.

12

And when they were low-doc loans and, for

13

example, the bank statements and the employment

14

were often forged and falsified, and when the banks

15

got these, they never looked behind them.

16

just accepted them as they were.

17

CHAIRMAN ANGELIDES:

18

MR. FERRER:

All right.

Same here.

They

Mr. Ferrer?

What we've seen more

19

than anything else is fraud committed in -- when

20

they bring forward the application, their I.D.s.

21

lot of fraud in the loan origination and the

22

applications in cases that we've seen have been, as

23

Mr. Palmer was stating, simplified mortgage

24

applications, very little verification or

25

documentation to back up the identity or the source

A

225
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Q & A - Session 3
of the applicant.

3

CHAIRMAN ANGELIDES:

All right.

So I want to

4

press this -- in my remaining time, I want to press

5

this issue again, Mr. Ferrer, with going up the

6

chain.

7

don't -- and if it was ladder, it doesn't seem like

8

you're many steps up it.

9

brokers.

10

You know, when you describe the chain, you

I mean, there's mortgage

There's realtors, title company folks.

I guess, you know, back to Mr. Black's

11

statement, if you don't look, you will not find, to

12

what extent have you focused -- I mean, given that

13

this was -- there were systemic elements to this,

14

products were put in the marketplace that were

15

easily abused, I know you've identified some bank

16

loan officers, but have you looked at systemic

17

levels of fraud by institutions?

18

MR. FERRER:

We are looking.

As I said, we

19

follow the evidence wherever that evidence takes

20

us.

21

institutions if the evidence supports that.

22

it with Wachovia just this year.

23

We are working aggressively.

24
25

Our office does not shy away from prosecuting
We did

We're looking.

And, again, this has been a big problem in
South Florida.

We've prosecuted the most

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Q & A - Session 3

2

defendants in the whole country, our office did,

3

last year.

4

Attorneys, dedicated exclusively to mortgage fraud

5

and we're working very closely with our state and

6

local partners.

7

pursue it.

8
9
10

We have AUSAs, Assistant U.S.

If the evidence is there, we will

CHAIRMAN ANGELIDES:

Mr. Palmer, I know that

you pursued Countrywide and other institutions.
Give me your perspective on this.

11

It does seem to me -- I just want to pick up

12

on this.

13

to me that the focus of efforts across the country

14

have been highly on the relationship between

15

borrower, originator in whatever form, and very

16

little about the systemic breakdown here that led

17

to such widespread fraud.

18

It's just on observation.

MR. PALMER:

It does seem

And that might be the difference

19

between the mortgage fraud, as Mr. Ferrer has been

20

describing, that happens early on, because there's

21

always been people lying to get mortgage loans back

22

probably until Jimmy Stewart and It's a Wonderful

23

Life.

24

different now is because of the systemic problem

25

that you're talking about.

But what's happened, the reason it's

Because no one is

227
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2

looking at the applications.

3

loans.

4

all this to happen.

5
6
7

No one is keeping the

So that just provided that opportunity for

CHAIRMAN ANGELIDES:

No looking, no keeping.

I mean, very fundamental changes.
MR. PALMER:

And I will say, if you look at

8

the chart that's in my written testimony, if you

9

look at the lending institutions, by the time you

10

file suit, I don't think any of the lending

11

institutions were there anymore.

12

had -- they were the ones that were issuing the

13

liar loans and just they simply didn't survive.

14

there wasn't much a point in suing them.

15

CHAIRMAN ANGELIDES:

Because they

All right.

I yield the

16

balance of my 17 seconds.

Thank you very much.

17

COMMISSIONER GRAHAM:

Thank you very much,

18

Mr. Chairman.

19

the Commission for being here today and to

20

Mr. Thomas.

21

So

Thank you to the other Members of

I also would like to thank all of you who have

22

participated today as parts of our panel or as

23

parts of our audience.

24

to each of you.

25

witnesses that have taken the time and effort to

The Commission is grateful

We are especially grateful to the

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2

come and share with us their experience and

3

understanding.

4

I would like to thank the members of the

5

public and the people of Miami, some of whom

6

have joined us personally and some have joined us

7

electronically by viewing these proceedings

8

on-line.

9

inquiry by submitting written testimony about how

You, the public, can participate in our

10

the financial crisis has effected you or your

11

community.

12

it will become part of our final report.

13

to fcic.gov, that's fcic.gov, where you will find

14

instructions on how to provide a written submission

15

to this hearings under the "Contact Us" tab.

16

If you submit that to the Commission,
Please go

We'd also like to thank FIU President

17

Rosenberg and Dean Acosta for their generosity in

18

hosting the Commission today.

19

Mr. Dean, have an outstanding staff and we have

20

noted their many contributions, including

21

specifically Ms. Nilda Pedrosa, Deborah Sheridan,

22

Frantz Pierre and the IT staff and all of those who

23

have served us through the catering department.

24
25

You, Mr. President,

A huge thank you to our staff of the
Commission and the ground coordinators for helping

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2

on the logistics of this field hearing.

3

specifically like to thank Chip Burpee who keeps me

4

organized and helped keep us organized today.

5

Thank you to each of you.

6

All right.

And I'd

If there is no further business to

7

come before the Commission, I thank you for coming

8

to our community to give us an opportunity to talk

9

about not a happy subject, but a subject which we

10

will be better for the understanding that this hearing

11

has given us and hopefully the motivation that will

12

come from this to avoid a repetition.

13

Thank you, Mr. Chairman.

14

CHAIRMAN ANGELIDES:

Thank you very much,

15

Senator Graham, and thank you, Commissioners, and

16

thank you, members of the public for being here.

17

Thank you very, very much.

18
19
20
21
22
23
24
25
26

COMMISSIONER GRAHAM:

The meeting is

adjourned.
(Time noted:

2:19 p.m.)