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Guidelines Regarding Civil Settlement Agreement
April 4, 2012
On March 12, 2012, the United States Government (United States), many State Attorneys
General, and various mortgage servicers entered into civil settlements agreements (Settlements)
pursuant to which they settled certain claims related to previous mortgage servicing activity. On
April 4, 2012, these were signed by the United States District Court of the District of Columbia.
In addition to monetary penalties, the mortgage servicers each agreed to perform Consumer
Redress Activities. In connection with the Settlements, the Department of the Treasury is hereby
issuing guidelines regarding which Consumer Redress Activities may be considered “qualified
loss mitigation plan[s]” for purposes of Section 201 of the Helping Families Save Their Homes
Act of 2009 (HFSTHA).
As part of HSFTHA, Congress amended the Truth in Lending Act to provide that servicers who
modify and refinance mortgage loans under “qualified loss mitigation plans” are deemed to have
satisfied certain duties to investors and trustees. Treasury has determined that each residential
loan modification, deed-in-lieu of foreclosure transaction, short sale, refinancing, or principal
reduction transaction identified in the Settlements, including those specific to individual servicer
settlements, is a “qualified loss mitigation plan” as defined in HFSTHA.
These guidelines, however, do not purport to assert that such qualified loss mitigation plans
provide automatic protection under HFSTHA. In addition to entering into the qualified loss
mitigation plans, mortgage servicers must satisfy the requirements of HFSTHA, including the
following:
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The mortgage must have been originated before May 20, 2009;
Default on the payment of such mortgage has occurred, is imminent, or is reasonably
foreseeable;
The mortgagor occupies the property securing the mortgage as his or her principal
residence;
The servicer reasonably determines, consistent with these guidelines, that the application
of the qualified loss mitigation plan will likely provide an anticipated recovery on the
outstanding principal mortgage debt that will exceed the anticipated recovery through
foreclosure; and
The qualified loss mitigation plan must be implemented before December 31, 2012
(unless such date is extended further).

These guidelines are issued under the Emergency Economic Stabilization Act of 2008 (EESA).