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Eight Questions about Consumer Payments Behavior

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Eight Questions about Consumer Payments Behavior

DATE: July 13, 2021

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ABSTRACT: What happened with consumer payments in the COVID year? Have consumers migrated to electronic P2P? Has the use of cash changed? In this Talk About Payments webinar, three payments experts explored these and other questions, using new data from the Survey and Diary of Consumer Payment Choice. Claire Greene, payments risk expert at the Atlanta Fed, lead the discussion with Joanna Stavins, senior economist and policy advisor at the Federal Reserve Bank of Boston, and Shaun O'Brien, lead data and policy analyst in the Cash Product Office at the San Francisco Fed.

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Federal Reserve Bank of Atlanta. "Eight Questions about Consumer Payments Behavior," Talk About Payments Webinars (July 13, 2021). https://fraser.stlouisfed.org/title/6546/item/612068, accessed on July 10, 2025.

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NOTE: A recording of this event is available at https://www.youtube.com/watch?v=RIBBgEsrV5I

PUBLISHER: Federal Reserve Bank of Atlanta. Retail Payments Risk Forum

DIGITAL COPY SOURCE: Federal Reserve Bank of Atlanta

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