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2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM 2017 SCPC Questionnaire USC CESR Understanding America Study number uas105 September XX, 2017 through October XX, 2017 YELLOW BACKGROUND, BLACK TEXT = new questions or changes to 2016 questionnaire. Red background, strike-through = Deleted text or deleted question Green text: Comments for us here at the Boston Fed ***Pink text*** = comments to programmer (intro) Thank you for taking this survey. We are studying how consumers buy goods and services using cash and other ways to pay. At any time in this survey, feel free to check your bank account or payment card records. CLICK on any blue word to see its definition. Try to answer all questions the best you can. I. Preliminaries (related to MHQ) If calcage = empty then (IN002) What is your date of birth? (birthmonth) Range of Months: January-December (birthday) Range of Days: 1-31 (birthyear) Range of years: 1911-1999 end if (cellphone) Do you have a cell phone? 1. Yes 2. No IF cellphone = NO THEN (evercell) Have you ever had a cell phone? 1. Yes 2. No ENDIF If cellphone = 1 then CPADOPTER := 1 (smartphone) A smart phone is a mobile phone with features that enable it to easily download and use apps, access the web, and send e-mails. ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 1 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM Examples: iPhone, Android, Samsung Galaxy, HTC One, Blackberry, and Windows Phone. Is your mobile phone a smart phone? 1. Yes 2. No Else CPADOPTER := 0 ENDIF II. Financial responsibility question (fr001_intro) Financial Responsibility Help us to understand your role in the financial activity of your household. In your household, how much responsibility do you have for these tasks? Check one per row only. None or almost none Some Shared equally with other household members Most All or almost all (fr001_a) Paying monthly bills (rent or mortgage, utilities, cell phone, etc.) (fr001_b) Doing regular shopping for the household (groceries, household supplies, pharmacy, etc.) (fr001_d) Making decisions about saving and investments (whether to save, how much to save, where to invest, how much to borrow) (fr001_e) Making decisions about other household financial matters (where to bank, what payment methods to use, setting up online bill payments, filing taxes) Common Payment Methods Please review these definitions of ways to pay. ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 2 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM Electronic payment instruments Bank account number You pay by giving your bank’s number (sometimes called a “routing number”) and your account number. Online banking bill pay A payment made from your bank’s online banking website or mobile app. Card payment instruments Debit card Your payments are deducted from your bank account. Also, you can use a debit card to withdraw or deposit cash at ATMs. Credit card You pay back the credit card company later. Credit cards charge interest. Prepaid card You store or load money on a prepaid card. Sometimes call “prepaid debit,” “gift cards,” “payroll cards,” or “stored value cards.” Paper payment instruments Cash Coins and paper bills. Check You write a paper check to a person or business. Money order You purchase a money order from a bank, post office, check-cashing store, or retail store. At the time of purchase, you specify the amount and the person or business to be paid. In the questions that follow, please rate all payment methods, even if you do not use them. III. Assessment of Characteristics (AS) ****Currently, we randomize the order of the six characteristics (Security, Acceptance, Cost, Convenience, Getting & setting up, and Payment Records). In addition, can you randomize the payment instruments by these three groups: 1. Paper (Cash, Check, Money order), 2. Card (Debit card, Credit card, Prepaid card), and 3. Electronic (Bank account number, Online banking bill pay). So within each group, there would be no randomization, but we will randomize (1, 2, 3). This randomization would apply across all 6 characteristics, so if the order of the payment instrument groups is (3,1,2) then it will be that same order for all 6 characteristics. **** SECURITY *** _4_ *** Suppose a payment method has been stolen, misused, or accessed without the owner’s permission. Please rate the SECURITY of each method against permanent financial loss or unwanted disclosure of personal information. Please choose one answer in each row for all payment methods. 1 2 3 Very Risky Risky Neither risky nor secure AS003_a4 Cash AS003_b4 4 Secure 5 Very Secure ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 3 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM Check AS003_h4 Money order AS003_c4 Debit card AS003_d4 Credit card AS003_e4 Prepaid card AS003_f4 Bank account number AS003_g4 Online banking bill pay ACCEPTANCE FOR PAYMENT *** _1_ *** Please rate how likely each payment method is to be ACCEPTED for payment by stores, companies, online merchants, and other people or organizations. Please choose one answer in each row for all payment methods. 1 Rarely accepted 2 Occasionally accepted 3 Often accepted 4 Usually accepted 5 Almost always accepted AS003_a1 Cash AS003_b1 Check AS003_h1 Money order AS003_c1 Debit card AS003_d1 Credit card AS003_e1 Prepaid card AS003_f1 Bank account number AS003_g1 Online banking bill pay COST *** _2_ *** Please rate the COST of using each payment method. ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 4 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM Examples: Fees, penalties, postage, interest paid or lost, subscriptions, or materials can raise the cost of a payment method. Cash discounts and rewards (like frequent flyer miles) can lower the cost of a payment method. Consider the cost of using or owning the payment method, not the cost of an item purchased. Please choose one answer in each row for all payment methods. 1 Very high cost 2 High cost 3 Neither high nor low cost 4 Low cost 5 Very low cost AS003_a2 Cash AS003_b2 Check AS003_h2 Money order AS003_c2 Debit card AS003_d2 Credit card AS003_e2 Prepaid card AS003_f2 Bank account number AS003_g2 Online banking bill pay CONVENIENCE *** _3_ *** Please rate the CONVENIENCE of each payment method. Examples: speed, control over payment timing, ease of use, effort to carry, ability to keep or store. Please choose one answer in each row for all payment methods. 1 Very inconvenient 2 Inconvenient 3 Neither inconvenient nor convenient 4 Convenient 5 Very convenient AS003_a3 Cash AS003_b3 Check AS003_h3 Money order ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 5 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM AS003_c3 Debit card AS003_d3 Credit card AS003_e3 Prepaid card AS003_f3 Bank account number AS003_g3 Online banking bill pay GETTING & SETTING UP *** _5_ *** Rate the task of getting or setting up each payment method before you can use it. Examples: getting cash at the ATM, length of time to get or set up, paperwork, learning to use or install it, or travel. Please choose one answer in each row for all payment methods. 1 Very hard to get or set up 2 Hard to get or set up 3 Neither hard nor easy 4 Easy to get or set up 5 Very easy to get or set up AS003_a5 Cash AS003_b5 Check AS003_h5 Money order AS003_c5 Debit card AS003_d5 Credit card AS003_e5 Prepaid card AS003_f5 Bank account number AS003_g5 Online banking bill pay PAYMENT RECORDS *** _6_ *** ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 6 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM Rate the quality of payment records offered by each payment method. Consider both paper and electronic records. Examples: proof of purchase, account balances, spending history, usefulness in correcting errors or dispute resolution, or ease of storage. Please choose one answer in each row for all payment methods. 1 Very poor records 2 Poor records 3 Neither good nor poor 4 Good records 5 Very good records AS003_a6 Cash AS003_b6 Check AS003_h6 Money order AS003_c6 Debit card AS003_d6 Credit card AS003_e6 Prepaid card AS003_f6 Bank account number AS003_g6 Online banking bill pay IV. Bank accounts and instruments Adoption of bank accounts (PA001) Checking and Savings Accounts Now we’re going to ask you about your checking and savings accounts. When answering the questions, please keep the following in mind: If you are married or living with a partner, please report only your accounts. Do not include accounts held… o …only by your spouse or partner o …for business purposes only o …at non-bank online payment services such as PayPal ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 7 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM Enter “0” if you have no accounts of the indicated type. How many accounts do you have at banks, credit unions, brokerages, or investment firms? (PA001_a) Number of checking accounts _________________ (PA001_b) Number of savings accounts Include only traditional accounts (passbook or statement), money market accounts (but not other mutual funds), education accounts (Coverdell or 529), and Christmas Clubs or other account designated for saving purpose (e.g., vacation). _________________ IF PA001_a > 0 THEN CHKADOPTER := 1 else CHKADOPTER := 0 ENDIF IF PA001_b > 0 THEN SAVADOPTER := 1 else SAVADOPTER := 0 ENDIF IF PA001_a > 0 OR PA001_b > 0 THEN BAADOPTER := 1 else BAADOPTER := 0 ENDIF If chkadopter = 0 then (PA002) Please choose the most important reason why you don’t have a checking account. ****randomize 1-6, and always keep 7 as “other”*** o 1 I don’t write enough checks to make it worthwhile o 2 The minimum balance is too high o 3 I don’t like dealing with banks o 4 The fees and service charges are too high o 5 No bank has convenient hours or location o 6 No bank will give me a checking account ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 8 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM o 7 Other (explain) (PA002_other) (PA003) Have you ever had a checking account? o 1 Yes o 2 No IF PA003 = 1 THEN CHKEVER := 1 else CHKEVER := 0 ENDIF ENDIF SAVEVER := 0 if SAVADOPTER = 0 then (NEWSAV) Have you ever had a savings account? o 1 Yes o 2 No if NEWSAV = 1 then SAVEVER := 1 else SAVEVER := 0 endif endif if (CHKEVER = 1 or SAVEVER = 1) then BAEVER := 1 else BAEVER := 0 endif DCADOPTER := 0 *debit card; OBBPADOPTER := 0 *online banking bill pay; MOADOPTER := 0 *money order; Bank account non-adopters if BAAdopter = 0 then if (chkever = 1 or savever = 1) then ***new screen*** (PA010) A debit card allows you to make purchases or payments in addition to allowing access to your bank accounts through an automated teller machine (ATM). ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 9 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM Have you ever had a debit card? o 1 Yes o 2 No ***new screen*** (PA009) An ATM card is a card that allows you to deposit or withdraw cash from an automated teller machine, but cannot be used for purchases or payments. Have you ever had an ATM card? o 1 Yes o 2 No ***new screen*** (pa909) A store-branded card linked to your bank account allows you to deduct money from your bank account to pay for your purchases. To sign up for the card, you provide your bank account number. Store-branded cards are not issued by your bank. Stores or gas stations that issue store-branded cards include Target, Cumberland Farms, Speedway, Nordstrom, Royal Farms, Flash Floods, Fastrac Markets, Pride Stores, and Shell. Have you ever had a store-branded card linked to your bank account? o 1 Yes o 2 No ***new screen*** (NEWTB) Telephone banking is when you access your account by calling a phone number that your bank has provided. You interact with the system using either voice commands, your phone’s numeric keypad, or speaking with a live customer service representative. To set up access to telephone banking, you may need to create a password or PIN. Have you ever set up access to telephone banking? o 1 Yes o 2 No ***new screen*** (NEWOB) ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 10 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM Online banking is a method of accessing a bank account via the website of a bank, to perform such actions as viewing account balances, making transfers between accounts, or paying bills electronically. In order to set up access to your bank’s online banking website, you usually have to set up a username, password, site key, or PIN. Have you ever set up access to online banking? o 1 Yes o 2 No if NEWOB = 1 then ***new screen*** (NEWOBBP) You can use your bank’s website to make electronic payments from your bank account to a merchant, company, government, or private individual. To do so, you would need to set up online bill pay by entering the name, address, and account number of the company or person to whom you are paying a bill. Have you ever set up online bill pay at your bank’s website? o 1 Yes o 2 No endif ENDIF ENDIF *ending if (chkever = 1 or savever = 1); *ending if BAAdopter = 0; Bank account adopters if BA_Adopter != 0 then ## New screen IF pa001_b > 0 THEN Savings Accounts (PA007_a) What interest rate do you earn on the balance in your [FILL: If pa001_b > 1 then “primary”] savings account? Include money market accounts if that is your [FILL: If pa001_b > 1 then “primary”] savings account ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 11 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM Please choose “0%” if you do not earn interest. DROP DOWN BOX WITH ENTRIES o [initial box] *** Select one *** o o o o o o o o o o o o o o o 0% 0.01 - 0.05% 0.06 - 0.10% 0.11 - 0.15% 0.16 - 0.20% 0.21 - 0.25% 0.26 - 0.50% 0.51 - 0.75% 0.76 - 1.00% 1.01 - 1.50% 1.51 - 2.00% 2.01 - 2.50% 2.51 - 3.00% More than 3% Don’t know END IF (pa001_b > 0) IF CHKADOPTER = 1 then ## New screen – Table of Y/N questions for checking accounts ## These screens are new, but some of the follow-ups are existing questions from previous surveys. Checking Accounts (IF pa001_a = 1 THEN) Please tell us more about your checking account. (pa075_a) Is this account jointly owned with someone else? You might jointly own an account with a spouse, another family member, or somebody else. 1. Yes, spouse or partner 2. Yes, other family member 3. Yes, someone else who is not a family member 4. No (pa076_a) Does this account pay interest? 1. Yes 2. No Overdraft protection is a service that your bank provides to deposit extra money into your checking account when you make a transaction that exceeds your account balance. It may help you reduce or avoid fees for insufficient funds by transferring money to your checking account from: A savings account A credit card ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 12 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM A loan or overdraft insurance (pa079_a) Does your checking account have overdraft protection? 1. Yes 2. No (IF pa001_a >= 2 THEN) ## all of these questions pa075_a and _b, pa076_a and _b, pa079_a and _b should be on the same screen. Checking Accounts Please tell us more about your checking accounts. Are your checking accounts jointly owned with someone else? You might jointly own an account with a spouse, another family member, or somebody else. Your primary account is the account you use most often, not necessarily the account with the most money in it. (pa075_a) Primary account 1. Yes, spouse or partner 2. Yes, other family member 3. Yes, someone else who is not a family member 4. No (pa075_b) Secondary account 1. Yes, spouse or partner 2. Yes, other family member 3. Yes, someone else who is not a family member 4. No Do your checking accounts pay interest? Yes No (pa076_a) Primary account (pa076_b) Secondary account Overdraft protection is a service that your bank provides to deposit extra money into your checking account when you make a transaction that exceeds your account balance. It may help you reduce or avoid fees for insufficient funds by transferring money to your checking account from: A savings account A credit card ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 13 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM A loan or overdraft insurance Do your checking accounts have overdraft protection? Yes No (pa079_a) Primary account (pa079_b) Secondary account ## New screen – follow-up for interest rates on checking accounts ## Note to programmers—this next question is similar to the ones that appeared in the previous surveys, but now there are additional filters in front of the question which determine if the respondent has one, two, or more than two checking accounts. (IF pa001_a = 1 THEN) (IF pa076_a = YES THEN) Checking Accounts (PA004_a) What interest rate do you earn on the balance in your checking account? DROP DOWN BOX WITH ENTRIES o [initial box] *** Select one *** 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 0.01 - 0.05% 0.06 - 0.10% 0.11 - 0.15% 0.16 - 0.20% 0.21 - 0.25% 0.26 - 0.50% 0.51 - 0.75% 0.76 - 1.00% 1.01 - 1.50% 1.51 - 2.00% 2.01 - 2.50% 2.51 - 3.00% 13. More than 3% 14. Don’t know (IF pa001_a >= 2 THEN) (IF pa076_a = YES or pa076_b = YES THEN) ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 14 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM Checking Accounts What interest rate do you earn on the balance in your checking account(s)? Your primary account is the account you use most often, not necessarily the account with the most money in it. (IF pa076_a = YES) (PA004_a) Primary checking account [DROP DOWN LIST] (IF pa076_b = YES) (PA004_b) Secondary checking account [DROP DOWN LIST] DROP DOWN BOX ENTRIES for this question o [initial box] *** Select one *** o o o o o o o o o o o o o o 0.01 - 0.05% 0.06 - 0.10% 0.11 - 0.15% 0.16 - 0.20% 0.21 - 0.25% 0.26 - 0.50% 0.51 - 0.75% 0.76 - 1.00% 1.01 - 1.50% 1.51 - 2.00% 2.01 - 2.50% 2.51 - 3.00% More than 3% Don’t know ## New screen – Table of Y/N questions for checking accounts payment instruments (IF pa001_a > 0 THEN) Checking Accounts Please tell us about the paper checks associated with [FILL: IF pa001_a = 1 then “your checking account”, ELSE IF pa001_a > 1 then “any of your checking accounts.”]. ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 15 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM Yes No (pa031) Do you have any blank, unused checks? (pa035) Have you written a paper check to make a payment in the past 12 months? IF pa031 = NO THEN (pa031_b) Have you ever had blank paper checks for [FILL: IF pa001_a = 1 then “your checking account”, ELSE IF pa001_a > 1 then “any of your checking accounts.”]? 1. Yes 2. No ENDIF (pa031 = NO) ## New screen (If pa001_a = 1 then) (PA008_Intro) An ATM card is a card that allows you to deposit or withdraw cash from an automated teller machine (ATM), but cannot be used for purchases or payments. A debit card allows you to make purchases or payments in addition to allowing access to your bank accounts through an ATM. A store-branded card linked to your bank account allows you to deduct money from your bank account to pay for your purchases. To sign up for the card, you provide your bank account number. Store-branded cards are not issued by your bank. Stores or gas stations that issue store-branded cards include Target, Cumberland Farms, Speedway, Nordstrom, Royal Farms, Flash Floods, Fastrac Markets, Pride Stores, and Shell. If you are married or living with a partner, please report only your cards. Do not include cards held… o …only by your spouse or partner o …for business purposes only Enter “0” if you have no cards of the indicated type. ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 16 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM How many ATM cards and/or debit cards and/or store-branded cards linked to your bank account do you have? (PA008_b1) Number of ATM cards:____________ (PA008_a1) Number of debit cards:____________ (PA008_c1) Number of store-branded cards linked to your bank account:____________ ## New screens – for ATM card or debit card non-adopters If pa008_b1 = (0, missing) then (PA009) Have you ever had an ATM card? o 1 Yes o 2 No endif if PA008_a1 > 0 then DCADOPTER := 1 else DCADOPTER := 0 (PA010) Have you ever had a debit card? o 1 Yes o 2 No End If If pa008_c1 = (0, missing) then ***new screen*** (pa909) Have you ever had a store-branded card linked to your bank account? o 1 Yes o 2 No End if (pa008_c1 = (0, missing)) ## New screen – pa008_b1,2 and pa008_a1,2 on the same screen. ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 17 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM (IF pa001_a = 2 THEN) An ATM card is a card that allows you to deposit or withdraw cash from an automated teller machine (ATM), but cannot be used for purchases or payments. A debit card allows you to make purchases or payments in addition to allowing access to your bank accounts through an ATM. A store-branded card linked to your bank account allows you to deduct money from your bank account to pay for your purchases. To sign up for the card, you provide your bank account number. Storebranded cards are not issued by your bank. Stores or gas stations that issue store-branded cards include Target, Cumberland Farms, Speedway, Nordstrom, Royal Farms, Flash Floods, Fastrac Markets, Pride Stores, and Shell. If you are married or living with a partner, please report only your cards. Do not include cards held… o …only by your spouse or partner o …for business purposes only Your primary account is the account you use most often, not necessarily the account with the most money in it. Enter “0” if you have no cards of the indicated type. How many ATM cards and/or debit cards and/or store-branded cards linked to your bank account do you have for these checking accounts? Primary account Secondary account Number of ATM cards Number of debit cards (pa008_b1) (pa008_a1) Number of storebranded cards linked to your bank account (pa008_c1) (pa008_b2) (pa008_a2) (pa008_c2) ## New screens – for ATM card or debit card non-adopters if pa008_b1 = (0, missing) and pa008_b2 = (0, missing) then (PA009) Have you ever had an ATM card? o 1 Yes o 2 No ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 18 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM endif if pa008_a1 > 0 or pa008_a2 > 0 then DCADOPTER := 1 else DCADOPTER := 0 (PA010) Have you ever had a debit card? o 1 Yes o 2 No endif If pa008_c1 = (0, missing) and pa008_c2 = (0, missing) then ***new screen*** (pa909) Have you ever had a store-branded card linked to your bank account? o 1 Yes o 2 No End if (pa008_c1 = (0, missing) and pa008_c2 = (0, missing)) ## New screen – ATM and debit card on the same screen (IF pa001_a > 2 THEN) An ATM card is a card that allows you to deposit or withdraw cash from an automated teller machine (ATM), but cannot be used for purchases or payments. A debit card allows you to make purchases or payments in addition to allowing access to your bank accounts through an ATM. A store-branded card linked to your bank account allows you to deduct money from your bank account to pay for your purchases. To sign up for the card, you provide your bank account number. Storebranded cards are not issued by your bank. Stores or gas stations that issue store-branded cards include Target, Cumberland Farms, Speedway, Nordstrom, Royal Farms, Flash Floods, Fastrac Markets, Pride Stores, and Shell. If you are married or living with a partner, please report only your cards. ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 19 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM Do not include cards held… o …only by your spouse or partner o …for business purposes only Your primary account is the account you use most often, not necessarily the account with the most money in it. Enter “0” if you have no cards of the indicated type. How many ATM cards and/or debit cards and/or store-branded cards linked to your bank account do you have for these checking accounts? Primary account Secondary account All other accounts Number of ATM cards Number of debit cards (pa008_b1) (pa008_b2) (pa008_a1) (pa008_a2) Number of storebranded cards linked to your bank account (pa008_c1) (pa008_c2) (pa008_b3) (pa008_a3) (pa008_c2) ## New screens – for ATM card or debit card non-adopters if pa008_b1 = (0, missing) and pa008_b2 = (0, missing) and pa008_b3 = (0, missing) then (PA009) Have you ever had an ATM card? o 1 Yes o 2 No endif if pa008_a1 > 0 or pa008_a2 > 0 or pa008_a3 > 0 then DCADOPTER := 1 else DCADOPTER := 0 (PA010) Have you ever had a debit card? o 1 Yes o 2 No endif ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 20 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM If pa008_c1 = (0, missing) and pa008_c2 = (0, missing) and pa008_c3 = (0, missing) then ***new screen*** (pa909) Have you ever had a store-branded card linked to your bank account? o 1 Yes o 2 No End if (pa008_c1 = (0, missing) and pa008_c2 = (0, missing) and …) ## New variable to use in DCPC – “sbldc” stands for “store branded linked debit card” sbldc_adopter = 0 IF pa008_c1 >= 1 or pa008_c2 >= 1 or pa008_c3 >= 1 then sbldc_adopter = 1 ENDIF (pa008_c1 >= 1 or pa008_c2 >= 1 or pa008_c3 >= 1) ## New screen – follow-up for those who have more one ATM and one debit card for each checking account IF sum(pa008_a1, pa008_b1) > 1 then ## primary or only account (pa108_a) You reported that you have [FILL: pa008_a1] debit card(s) and [FILL: pa008_b1] ATM card(s) for your [FILL: if pa001_a = 1 then “checking account”, else if pa001_a > 1 then “primary checking account”]. Most people only have one card per checking account. This is usually either a debit card or an ATM card. Please help us understand why you reported that you have more than one card for your [FILL: if pa001_a = 1 then “checking account”, else if pa001_a > 1 then “primary checking account”]. 1. 2. 3. 4. I counted a card twice, as a debit card and an ATM card. I counted cards held by another joint account owner on this account. My bank issued me more than one card for this account. Other (specify) a. [open ended text box] ENDIF IF sum(pa008_a2, pa008_b2) > 1 and pa001_a >= 2 then accounts ## secondary ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 21 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM (pa108_b) You reported that you have [FILL: pa008_a2] debit card(s) and [FILL: pa008_b2] ATM card(s) for your secondary checking account. Most people only have one card per checking account. This is usually either a debit card or an ATM card. Please help us understand why you reported that you have more than one card for your secondary checking account. 1. 2. 3. 4. I counted a card twice, as a debit card and an ATM card. I counted cards held by another joint account owner on this account. My bank issued me more than one card for this account. Other (specify) a. [open ended text box] ENDIF ## NEW SCREEN - DOES YOUR DEBIT CARD HAVE REWARDS? IF (pa008_a1 > 0 or pa008_a2 > 0 or pa008_a3 > 0) THEN (PA011) Some debit cards give rewards for using the card for purchases or payments. Examples of rewards include frequent flier miles, cash back, or points that can be spent on merchandise. IF pa001_a = 1 Does your debit card give rewards? ELSE IF pa001_a > 1 Do any of your debit cards give rewards? If you have more than one debit card for a checking account, please tell us if any debit cards associated with that account have rewards. Only report rewards for debit cards issued by your bank. For this screen, do not consider any store-branded cards linked to your bank account you may own. Yes No I don’t know IF pa008_a1 > 0 (pa011_a) Primary checking account IF pa008_a2 > 0 (pa011_b) Secondary checking account IF pa008_a3 > 0 (pa011_c) Other checking accounts ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 22 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM ## new screen (IF pa001_a > 0) Now we’d like to know more about how you access your checking [FILL: if pa001_a = 1 then “account”, else if pa001_a > 1 then “accounts”]. Have you set up any of the following methods of accessing your checking [FILL: if pa001_a = 1 then “account”, else if pa001_a > 1 then “accounts”]? (PA012) Telephone banking No 2 1 2 1 2 You can talk with a teller or use your phone keypad or voice commands (PA013) Online banking Yes 1 You have set up a username and password so you can conduct transactions at your bank’s website (PA026_a) Mobile banking You have downloaded your bank’s mobile app onto your phone or tablet. IF pa012 = 1 then TBADOPTER = 1 ELSE TBADOPTER = 0 END IF If TBADOPTER = 0 then (NEWTB) Have you ever set up access to telephone banking? 1 Yes 2 No Endif If pa013 = NO then (NEWOB) Online banking is a method of accessing a bank account via the website of a bank, to perform such actions as viewing account balances, making transfers between accounts, or paying bills electronically. ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 23 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM To set up access to your bank’s online banking website, you usually have to set up a username, password, site key, or PIN. Have you ever set up access to online banking? o 1 Yes o 2 No if NEWOB = 1 then (NEWOBBP) You can use your bank’s website to make electronic payments from your bank account to a merchant, company, government, or private individual. To do so, you would need to set up online bill pay by entering the name, address, and account number of the company or person to whom you are paying a bill. Have you ever set up online bill pay at your bank’s website? o o 1 Yes 2 No Endif Endif ## new screen (IF pa001_a > 0 and pa013 = YES) (PA014) Paying bills via online banking You can use your bank’s website to make electronic payments from your bank account to a merchant, company, government, or private individual. To do so, you would need to set up online bill pay by entering the name, address, and account number of the company or person to whom you are paying a bill. Have you set up online bill pay at your bank’s website? 1 Yes 2 No if PA014 = 1 then OBBPADOPTER := 1 else ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 24 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM OBBPADOPTER := 0 IF pa001_a > 0 and pa014 = NO then (NEWOBBP) Have you ever set up access to online banking bill payment? o o 1 Yes 2 No Endif ****chkadopter = 1 **** Endif V. *if BA_Adopter != 0; Infrequently adopted/used payment types IF BAADOPTER = 1 or BAEVER = 1 then (pa040_d) A certified check is a type of personal check you write where the bank guarantees the payee that there is enough cash available in the payer’s account. In the past 12 months, have you used a certified check, even once? 1. Yes 2. No ENDIF ## New screen Certain types of paper payment methods are obtained ahead of time. Consider the following: In the past 12 months, have you used any of the following payment methods, even once? (PA050) Cash (PA040_a) Money order You purchase a money order from a bank, post office, check-cashing store, or retail store. At Yes 1 No 2 1 2 1 2 the time of purchase, you specify the amount and the person or business to be paid. (PA040_b) Travelers check A piece of paper that is similar to a check but works like cash and is protected against ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 25 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM loss or theft. Traveler's checks are purchased in advance and issued for a specific amount of money. (PA040_c) Cashier’s check A type of check written by a bank and made payable to a third party payee. The bank customer purchases the check for full face value plus a small fee for the check service. (PA040_e) Remittance A transfer of money to a person who lives in, or has accounts in, another country. 1 2 1 2 ## New screen – pa042_a, pa042_e on same screen IF pa040_a = YES or pa040_e = YES then IF pa040_a = YES then (pa042_a) Did you purchase any of the money orders you used in the past 12 months from a non-bank source? Examples of non-bank sources include the post office, Western Union, and Walmart. 1. Yes 2. No ENDIF (pa040_a = YES) IF pa040_e = YES then (pa042_e) Did you send any of the remittances you used in the past 12 months from a non-bank source? Examples of non-bank remittance senders include MoneyGram, Western Union, TransferWise, OFX, and Xoom. 1. Yes 2. No ENDIF (pa040_e = YES) ENDIF (pa040_a = YES or pa040_e = YES) ## New screen – pa041, pa041_b, pa041_c and pa041_e on same screen IF pa040_a = NO or pa040_b = NO or pa040_c = NO or pa040_e = NO THEN If PA040_a = YES then MOADOPTER = 1 Else (PA041) Have you ever used a money order, even once? 1. Yes 2. No END IF ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 26 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM If PA040_b = NO then (PA041_b) Have you ever used a travelers check, even once? 1. Yes 2. No END IF If PA040_c = NO then (PA041_c) Have you ever used a cashier’s check, even once? 1. Yes 2. No END IF If PA040_e = NO then (PA041_e) Have you ever sent a remittance, even once? 1. Yes 2. No END IF ENDIF (pa040_a = NO or pa040_b = NO or pa040_c = NO or pa040_e = NO) ## New screen (pa055_a2) In the past 12 months, have you used a check cashing store to get cash? 1. Yes 2. No ## New screen IF cellphone = YES or evercell = YES THEN (pa189) In the past 12 months, have you used a mobile phone to make any of these kinds of payments? Yes (pa189_a) I used tap and pay at the point of sale (pa189_b) I scanned a QR code or showed my phone to a clerk, driver, or restaurant staff at the point of sale (pa189_c) I used a mobile app to pay ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 27 No 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM ENDIF (cellphone = YES or evercell = YES) ## New screen If pa189_a = YES or pa189_b = YES or pa189_c = YES THEN (pa188) When you pay with your mobile phone, what payment method do you use most often? If you are using a service like PayPal, Apple Pay, or Venmo, tell us about the payment method which those services use. 1. Credit card 2. Debit card 3. Prepaid card 4. Bank account number 5. Other (specify) o [open ended response box] END IF (pa189 = YES) VI. Virtual currency accounts and instruments (private money) ***new screen*** (PA120) Virtual or digital currencies exist online and are different from U.S. dollars ($), the euro (€), or other official foreign currencies. They are sometimes called cryptocurrencies. Throughout this section, we will display the ticker symbols for each virtual currency in parentheses after the name of that virtual currency. (PA120_a) Have you heard of Bitcoin (BTC)? Yes No (IF pa120_a = YES) (pa120_b7) Have you heard of Bitcoin Cash (BCH)? Yes No END IF (pa120_a = YES) ***new screen – same screen pa120_b and pa120_c (PA120_b) Have you heard of any of these other virtual currencies? Yes No ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 28 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM (pa120_b6) Ethereum (ETH) (pa120_b1) Ripple (XRP) (pa120_b2) Litecoin (LTC) (pa120_b8) IOTA (MIOTA) (pa120_b9) NEM (XEM) (PA120_c) Have you heard of any other virtual currencies besides Bitcoin (BTC), Bitcoin Cash (BCH), and those listed above? List up to three, separated by commas Yes, please specify________________ No ***new screen*** (IF pa120_a = YES or pa120_b7 = YES) How familiar are you with how the following virtual currencies work? Not at all Slightly Somewhat familiar Familiar familiar If PA120_a = YES (pa131a1) Bitcoin (BTC) If PA120_b7 = YES (pa131a2) Bitcoin Cash (BCH) Moderately familiar Extremely familiar ENDIF (pa120_a = YES or pa120_b7 = YES) ***new screen*** If any of PA120 = Y then (PA121) Do you have or own any of these virtual currencies? Yes No If PA120_a = YES (PA121_a) Bitcoin (BTC) If PA120_b7 = YES (PA121_h) Bitcoin Cash (BCH) If PA120_b6 = YES ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 29 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM (PA121_g) Ethereum (ETH) If PA120_b1 (PA121_b) Ripple (XRP) If PA120_b2 (PA121_c) Litecoin (LTC) If PA120_b8 (PA121_i) IOTA (MIOTA) If PA120_b9 (PA121_j) NEM (XEM) = YES = YES = YES = YES ***new screen*** If any of PA121 = N then show this question grid (PA122) Have you ever had or owned any of these virtual currencies? Yes No If PA121_a = NO (PA122_a) Bitcoin (BTC) If PA121_h = NO (PA122_h) Bitcoin Cash (BCH) If PA121_g = NO (PA122_g) Ethereum (ETH) If PA121_b = NO (PA122_b) Ripple (XRP) If PA121_c = NO (PA122_c) Litecoin (LTC) If PA121_i = NO (PA122_i) IOTA (MIOTA) If PA121_j = NO (PA122_j) NEM (XEM) ## New screen IF (pa121_a = YES OR pa122_a = YES) AND (pa120_b7 = NO OR (pa121_h = NO AND pa122_h = NO)) THEN (pa138) ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 30 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM Did you own any Bitcoin (BTC) on August 1, 2017? 1 - Yes 2 - No ENDIF ((currently or has-ever owned Bitcoin) AND (has never heard of Bitcoin Cash OR (does not currently own and has never owned Bitcoin Cash)) ## Bitcoin/virtual currency adopter questions IF any of PA121 = YES then *** New screen *** (PA126_a) ***Randomize order below and keep same order in 126_b*** Please tell us your primary reason for owning virtual currency. 1. I use it to buy goods and services in the United States. 2. I use it to make remittances or other international payments. 3. It is an investment. 4. It allows me to make payments anonymously. 5. It uses secure blockchain technology to prevent loss and fraud. 6. I am interested in new technologies. 7. I do not trust banks. 8. I do not trust the government or U.S. dollar. 9. Other (specify) o [open ended response box] *** New screen *** (PA126_b) Please tell us your secondary reason for owning virtual currency. *** Remove selected response in PA126_a *** 1. I use it to buy goods and services in the United States. 2. I use it to make remittances or other international payments. 3. It is an investment. 4. It allows me to make payments anonymously. 5. It uses secure blockchain technology to prevent loss and fraud. 6. I am interested in new technologies. 7. I do not trust banks. 8. I do not trust the government or U.S. dollar. 9. Other (specify) o [open ended response box] (PA123) ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 31 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM How much virtual currency do you have or own? Please tell us both the number of coins and the equivalent value in U.S. dollars. Number of coins If PA121_a = YES (PA123_a) Bitcoin (BTC) If PA121_h = YES (PA123_h) Bitcoin Cash (BCH) If PA121_g = YES (PA123_g) Ethereum (ETH) If PA121_b = YES (PA123_b) Ripple (XRP) If PA121_c = YES (PA123_c) Litecoin (LTC) If PA121_i = YES (PA123_i) IOTA (MIOTA) If PA121_j = YES (PA123_j) NEM (XEM) Do not round to the nearest coin. Use decimal places if necessary. Example: 0.00425 Today’s equivalent value in U.S. dollars ($) Example: $1670 (pa123_a_number) ___________ (pa123_a_us) $__________ .00 (pa123_h_number) ___________ (pa123_h_us) $__________ .00 (pa123_g_number) ___________ (pa123_g_us) $__________ .00 (pa123_b_number) ___________ (pa123_b_us) $__________ .00 (pa123_c_number) ___________ (pa123_c_us) $__________ .00 (pa123_i_number) ___________ (pa123_i_us) $__________ .00 (pa123_j_number) ___________ (pa123_j_us) $__________ .00 IF (any displayed row in table pa123 has one or the other response values missing) *** highlight row with missing entries and display following text at top of screen *** It is important for us to know both the number of coins and the equivalent value in U.S. dollars. If you cannot give the exact values, please give us your best estimates. ***new screen*** IF (any displayed row in table pa123 still has one or the other response values missing) (pa123_other) Please tell us why you did not answer both the “Number of coins” and “Equivalent value in U.S. dollars” for the following rows: ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 32 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM *** Populate list with one row for each type of virtual currency that had at least one missing value *** [OPEN ENDED TEXT BOX] *** new screen *** (PA139) Did you refer to records or websites to know the number of coins or the equivalent value in U.S. dollars? 1. Yes, for the number of coins. 2. Yes, for the value in U.S. dollars. 3. Yes, for both. 4. No. ***new screen*** DISPLAY PA137 and PA133 SCREENs IF: any of pa121 = YES or any of pa122 = YES *** new screen *** (PA137) Please describe where you deposit or store your virtual currency. [open ended text box big enough to write a few sentences] ***new screen*** (PA133) In the past 12 months, have you exchanged virtual currency for U.S. dollars or exchanged U.S. dollars for virtual currency? Yes If PA121_a = YES (PA133_a) Bitcoin (BTC) If PA121_h = YES (PA133_h) Bitcoin Cash (BCH) If PA121_g = YES (PA133_g) Ethereum (ETH) If PA121_b = YES (PA133_b) Ripple (XRP) If PA121_c = YES (PA133_c) Litecoin (LTC) If PA121_i = YES No or PA122_a = YES or PA122_h = YES or PA122_g = YES or PA122_b = YES or PA122_c = YES or PA122_i = YES ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 33 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM (PA133_i) IOTA (MIOTA) If PA121_j = YES or PA122_j = YES (PA133_j) NEM (XEM) ***new screen*** IF (any row displayed in PA133 question grid = YES) (pa135) In the past 12 months, how many times did you exchange virtual currency for U.S. dollars or exchange U.S. dollars for virtual currency? *** Populate table rows with any row in which pa133= YES).*** Number of exchanges If PA133_a = YES (PA135_a) Bitcoin (BTC) If PA133_h = YES (PA135_h) Bitcoin Cash (BCH) If PA133_g = YES (PA135_g) Ethereum (ETH) If PA133_b = YES (PA135_b) Ripple (XRP) If PA133_c = YES (PA135_c) Litecoin (LTC) If PA133_i = YES (PA135_i) IOTA (MIOTA) If PA133_j = YES (PA135_j) NEM (XEM) *** new screen *** DISPLAY SCREEN IF: any of pa121 = YES or any of pa122 = YES (PA128) In the past 12 months, have you used virtual currency to make a payment for goods or services or to another person? ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 34 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM Exclude exchanges from U.S. dollars to virtual currency and vice versa. Yes If PA121_a = YES (PA128_a) Bitcoin (BTC) If PA121_h = YES (PA128_h) Bitcoin Cash (BCH) If PA121_g = YES (PA128_g) Ethereum (ETH) If PA121_b = YES (PA128_b) Ripple (XRP) If PA121_c = YES (PA128_c) Litecoin (LTC) If PA121_i = YES (PA128_i) IOTA (MIOTA) If PA121_j = YES (PA128_j) NEM (XEM) No or PA122_a = YES or PA122_h = YES or PA122_g = YES or PA122_b = YES or PA122_c = YES or PA122_i = YES or PA122_j = YES ***new screen*** IF (any row displayed in PA128 question grid = YES) (pa140) In the past 12 months, how many payments for goods or services or to another person did you make using a virtual currency? Exclude exchanges from U.S. dollars to virtual currency and vice versa. *** Populate table rows with any row in which pa128= YES).*** Number of payments If PA128_a = YES (PA140_a) Bitcoin (BTC) If PA128_h = YES (PA140_h) Bitcoin Cash (BCH) If PA128_g = YES (PA140_g) ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 35 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM Ethereum (ETH) If PA128_b = (PA140_b) Ripple (XRP) If PA128_c = (PA140_c) Litecoin (LTC) If PA128_i = (PA140_i) IOTA (MIOTA) If PA128_j = (PA140_j) NEM (XEM) YES YES YES YES ***new screen*** IF (any row displayed in PA128 question grid = YES) (pa129_d) Who did you pay using virtual currency? Check all that apply 1. 2. 3. 4. 5. 6. A person (somebody who is not a store, company or other business) Store, company, or other business – Online Store, company, or other business – In person Currency exchange (for U.S. dollars or other currencies) I’d rather not say Other (specify) a. [open ended text box] END IF ***new screen – same screen pa130 and pa132*** IF pa120_a = YES OR pa120_b7 = YES THEN IF pa120_a = YES (PA130) How do you expect the value of one Bitcoin (BTC) to change over the following time periods? 1 2 3 4 Decrease a lot Decrease some Stay about the Increase some same (PA130_a) Next week (PA130_b) Next month ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 36 5 Increase a lot 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM (PA130_c) Next year END IF (pa120_a = YES) IF pa120_b7 = YES (PA130) How do you expect the value of one Bitcoin Cash coin (BCH) to change over the following time periods? 1 2 3 4 Decrease a lot Decrease some Stay about the Increase some same (PA130_d) Next week (PA130_e) Next month (PA130_f) Next year END IF (pa120_b7 = YES) END IF (pa120_a = YES OR pa120_b7 = YES) VII. Credit/charge accounts and instruments CCADOPTER := 0 (PA053) Credit cards allow you to carry a balance from month to month. Charge cards must be paid in full at the end of each billing cycle. If you are married or living with a partner, please report all cards belonging to you and all cards owned jointly with your spouse or partner. Do not include cards held… o …only by your spouse or partner o …for business purposes only Do you have any credit cards or charge cards? o o 1 Yes 2 No If PA053 = 1 then CCADOPTER = 1 ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 37 5 Increase a lot 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM Else CCADOPTER = 0 ENDIF IF ccadopter = 0 THEN (PA019_intro) We know we just asked you about credit cards and charge cards, but we’d like to ask the question in a different way. Please pardon the repetition. Do you have any of the following types of credit cards or charge cards? (PA019_a) Visa credit cards (PA019_f) MasterCard credit cards (PA019_g) Discover credit cards (PA019_b) Company or store branded credit cards Do not have logos from Visa, MasterCard, Discover or American Express Examples include Exxon Mobil card, Lowe’s card, or J.C. Penney card. These cards can only be used at the merchant labeled on the card. (PA019_c) American Express charge cards These cards must be paid off at the end of each billing period (PA019_d) American Express credit cards These cards can carry a balance from one billing period to the next (PA019_e) Diners Club or other charge cards Yes 1 No 2 1 2 1 2 1 2 1 2 1 2 1 2 ENDIF (IF ccadopter = 0) If pa019_a = 1 or pa019_b = 1 or pa019_c = 1 or pa019_d = 1 or pa019_e = 1 or pa019_f = 1 or pa019_g = 1 then CCADOPTER = 1 ELSE CCADOPTER = 0 (PA020) ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 38 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM Have you ever had a credit card or charge card? o 1 Yes o 2 No ENDIF (pa019_a = 1 or …) If CCADOPTER = 1 THEN (PA054) Please tell us how many credit or charge cards you have of each type. If you do not use a certain kind of card, enter 0 (zero) in that box. Number of credit cards with rewards IF pa053 = YES or PA019_a = 1 then Visa credit cards IF pa053 = YES or PA019_f = 1 then MasterCard credit cards IF pa053 = YES or PA019_g = 1 then Discover credit cards IF pa053 = YES or PA019_b = 1 then Company or store branded credit cards, without a Visa or MasterCard logo If pa053 = YES or PA019_c = 1 then American Express charge cards If pa053 = YES or PA019_d = 1 then American Express credit cards If pa053 = YES or PA019_e = 1 then Diners Club or other charge cards PA054_a1 Number of credit cards without rewards PA054_a2 PA054_f1 PA054_f2 PA054_g1 PA054_g2 PA054_b1 PA054_b2 PA054_c1 PA054_c2 PA054_d1 PA054_d2 PA054_e1 PA054_e2 numcreditcards = sum(pa054_a1, … , pa054_g2) ### ERROR CHECK screen: If the respondent says that they have a credit card, but then do not enter a positive number, we want to ask them why. This happens in about 7 percent of the cases in 2013. ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 39 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM If CCADOPTER = 1 and (every cell of pa054 = (0 OR missing)) then (pa054_z) You told us that you have a credit card, but the number of credit cards you own is [FILL: zero/missing –depending on if the respondent entered 0 or left everything missing in pa054]. If you would like to go back and enter your number of credit cards, please use the “Back” button below. Otherwise, please help us understand by telling us why you did not enter the number of cards. Use the box below. [OPEN ENDED TEXT BOX] END IF IF pa019_a = 1 or pa019_f = 1 or pa019_g = 1 or pa019_c = 1 or pa019_d = 1 or (pa054_a1 > 0 or pa054_a2 > 0) or (pa054_c1 > 0 or pa054_c2 > 0) or (pa054_d1 > 0 or pa054_d2 > 0) or (pa054_f1 > 0 or pa054_f2 > 0) or (pa054_g1 > 0 or pa054_g2 > 0) THEN (pa052) Do you own any kinds of credit cards that also are branded with a company logo? Examples include a Visa card with an Amazon.com logo, a MasterCard with a Macy’s logo, a Discover card with an ExxonMobil logo, an American Express card with an American Airlines logo, etc. 1. Yes 2. No ENDIF IF pa052 = YES THEN IF pa054_a1 > 0 OR pa054_a2 > 0 THEN (pa051_a) You told us you have [FILL: number of Visa cards from pa054_a, sum(pa054_a1, pa054_a2)] Visa cards. How many of these are branded with a logo of a company, store, or gas station? ______cards IF pa054_f1 > 0 OR pa054_f2 > 0 THEN (pa051_b) ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 40 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM You told us you have [FILL: number of MasterCard cards from pa054_f, sum(pa054_f1, pa054_f2)] MasterCard cards. How many of these are branded with a logo of a company, store, or gas station? ______cards IF pa054_g1 >0 or pa054_g2 > 0 THEN (pa051_c) You told us you have [FILL: number of Discover cards from pa054_g, sum(pa054_g1, pa054_g2)] Discover cards. How many of these are branded with a logo of a company, store, or gas station? ______cards IF pa054_c1 > 0 OR pa054_c2 > 0 THEN (pa051_d) You told us you have [FILL: number of AmEx charge cards from pa054_c, sum(pa054_c1, pa054_c2)] American Express charge cards. How many of these are branded with a logo of a company, store, or gas station? ______cards IF pa054_d1 > 0 OR pa054_d2 > 0 THEN (pa051_e) You told us you have [FILL: number of AmEx credit cards from pa054_d, sum(pa054_d1, pa054_d2)] American Express credit cards. How many of these are branded with a logo of a company, store, or gas station? ______cards ENDIF (pa052 = YES) IF ccadopter = 1 THEN ## New screen (pu020) On your last bill(s), about how much were the new charges made to all of your credit cards and/or charge cards? Enter 0 if none. o $______________.00 ## new screen (pu010) Last month, about how much was the unpaid balance on all of your credit cards and/or charge cards that you carried over from the previous month? Enter 0 if none. o $______________.00 ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 41 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM IF pu010 = 0 then (PU009) During the past 12 months, did you carry an unpaid balance on any credit card and/or charge card from one month to the next (that is, you did not pay the balance in full at the monthly due date)? o 1 Yes o 2 No END IF IF pu010 > 0 OR (pu010 > 0 or PU009 = YES) THEN ## New screen: pu011 (pu011) How would you compare your unpaid balance last month to your unpaid balance 12 months ago? Last month’s balance is... o 1 Much lower o 2 Lower o 3 About the same o 4 Higher o 5 Much higher o 6 I did not have a balance 12 months ago ENDIF ## new screen – credit limit question (pu013) Today, about how much is the total credit limit of all your credit cards? Only include credit cards, do not include charge cards. If you don’t know your credit limit, please give us your best guess. o $________.00 ## new screen – credit limit error check IF pu013 >= 100,000 then (pu013_b) You told us that your credit limit is $[FILL: pu013, formatted with appropriate commas]. Is it correct? 1. Yes 2. No ### if no go back to screen pu013) End if (pu013 >= 100,000) ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 42 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM ## new screen – credit limit error check IF pu010 not missing and pu013 not missing and pu010 > pu013 THEN (pu013_a) You told us that your credit limit is $[FILL: pu013] and your balance is $[FILL: pu010]. Is it correct that your balance is larger than your credit limit? 1. Yes, explain a. [open ended text box] 2. No IF PU013_a = NO then ## same screen pu010 and pu013) (pu010) Last month, about how much was the unpaid balance on all of your credit cards and/or charge cards that you carried over from the previous month? Enter 0 if none. o $______________.00 (pu013) Today, about how much is the total credit limit of all your credit cards? Only include credit cards, do not include charge cards. If you don’t know your credit limit, please give us your best guess. o $________.00 ENDIF (pu013_a = NO) ENDIF (ccadopter = 1) ****end CREDIT CARD section **** ## New screen IF cellphone = YES (pa045) Some payments can be made by sending a text message. Examples of these types of payments include making donations to the Red Cross or using PayPal via text messages. Have you made a text message payment in the past 12 months? 1. Yes 2. No ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 43 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM ENDIF (cellphone = YES) ## New screen IF pa045 = YES THEN (pa045_a) In the past 12 months, have you authorized a text message payment using one of the following methods? Yes No (pa045_c) Authorize your mobile phone company to pay for you (pa045_a) Via your bank (pa045_b) Using a non-bank payment service such as PayPal ENDIF (pa045 = YES) VIII. Prepaid accounts and instruments PCADOPTER := 0 PCEVER := 0 (pa201) In the next few questions, we are going to ask you about prepaid cards. For this screen, please do not include the gift card you received for being a study participant in the Understanding America Study when answering questions about prepaid cards you may own. Do you have any of the following types of prepaid cards? Number of cards (pa201_a) NetSpend (pa201_b) Green Dot (pa201_c) American Express Bluebird (pa201_d) Walmart MoneyCard (pa201_e) Visa Prepaid Card (pa201_f) MasterCard Prepaid Card (pa201_h) ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 44 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM AccountNow Gold Card (pa201_i) Prepaid card from a bank Examples: Chase, Bank of America, Wells Fargo, etc. GPRADOPTER = 0 IF pa201_a > 0 OR pa201_b > 0 OR pa201_c > 0 OR pa201_d > 0 OR pa201_e > 0 OR pa201_f > 0 OR pa201_h > 0 OR pa201_i > 0 OR THEN GPRADOPTER = 1 PCADOPTER = 1 END (PA198) Please tell us how many of each type of prepaid card that you have. For this screen, please do not include the gift card you received for being a study participant in the Understanding America Study when answering questions about prepaid cards you may own. If you do not have any of a type of card, please enter 0 in the box. Please include electronic “cards” that work with a mobile phone app or to make payments on the internet. Number of cards (PA198_a) Gift card from a store, merchant, or website (examples: Home Depot, Target, Starbucks, iTunes) (PA198_c) Public transportation card or pass (subway, bus, train or ferry) (PA198_d) Phone card (PA198_e) Direct Express (PA198_f) EBT, WIC, SNAP, or TANF (PA198_m) Other federal, state, or local government benefit card (PA198_g) Payroll card (for wages or salary) (PA198_h) Employee incentive card (for bonus pay, awards, or recognition from your employer) (PA198_i) Benefit card (FSA, HRA, HSA, health care, day care) (PA198_j) Remittance card (for sending money overseas) ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 45 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM (PA198_k) Rebate card from store, merchant, or website (PA198_l) Location specific card (for spending in shopping malls or university campus) (PA198_b) Other general purpose prepaid card that has a logo from Visa, MasterCard, Discover or American Express Include only cards not reported above in this table. Do not include cards such as Green Dot, etc, reported in the previous question If sum(PA198_a, PA198_b, PA198_c, PA198_d, PA198_e, PA198_f, PA198_g, PA198_h, PA198_i, PA198_j, PA198_k, PA198_l, PA198_m, PA198_n) > 0 then PCADOPTER = 1 IF pa198_b > 0 then GPRADOPTER = 1 ****The idea of the error check below is to show the entire chart again, filled in by respondent, replacing blanks with zeros. ****Additional error check: For any single item on PA198, if the box has a blank/missing value, then please alert the respondent by summing up what R has answered and giving opportunity to go back and correct. Please use a zero if respondent has left box blank: “You said you have the following prepaid cards. Is that correct?” y/n If no, give the screen again.**** ****Example: (pa198_confirm) You told us you have the following [NUMBER OF CARDS] prepaid cards: (PA198_a) Gift card from a store, merchant, or website (examples: Home Depot, Target, Starbucks, iTunes) (PA198_c) Public transportation card or pass (subway, bus, train or ferry) (PA198_d) Phone card (PA198_e) Direct Express (PA198_f) EBT, WIC, SNAP, or TANF (PA198_m) Other federal, state, or local government benefit card (PA198_g) Payroll card (for wages or salary) (PA198_h) Number of cards 2 3 0 0 0 0 0 0 ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 46 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM Employee incentive card (for bonus pay, awards, or recognition from your employer) (PA198_i) Benefit card (FSA, HRA, HSA, health care, day care) (PA198_j) Remittance card (for sending money overseas) (PA198_k) Rebate card from store, merchant, or website (PA198_l) Location specific card (for spending in shopping malls or university campus) (PA198_b) Other general purpose prepaid card that has a logo from Visa, MasterCard, Discover or American Express Include only cards not reported above. 0 0 0 0 0 Is this correct? 1. Yes 2. No IF pa198_confirm = NO then show pa198 table again. ## new screen IF PA198_a > 0 OR PA198_c > 0 OR PA198_d > 0 OR PA198_e > 0 OR PA198_f > 0 OR PA198_m > 0 OR PA198_g > 0 OR PA198_h > 0 OR PA198_i > 0 OR PA198_j > 0 OR PA198_k > 0 OR PA198_l > 0 THEN Do any of these cards have a logo from Visa, MasterCard, Discover or American Express? Yes No I don’t know (IF PA198_a > 0) (pa202_a) Gift card from a store, merchant, or website (examples: Home Depot, Target, Starbucks, iTunes) (IF PA198_c > 0) (pa202_c) Public transportation card or pass (subway, bus, train or ferry) (IF PA198_d > 0) (pa202_d) Phone card (IF PA198_e > 0) (pa202_e) Direct Express (IF PA198_f > 0) (pa202_f) EBT, WIC, SNAP, or TANF ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 47 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM (IF PA198_m > 0) (pa202_m) Other federal, state, or local government benefit card (IF PA198_g > 0) (pa202_g) Payroll card (for wages or salary) (IF PA198_h > 0) (pa202_h) Employee incentive card (for bonus pay, awards, or recognition from your employer) (IF PA198_i > 0) (pa202_i) Benefit card (FSA, HRA, HSA, health care, day care) (IF PA198_j > 0) (pa202_j) Remittance card (for sending money overseas) (IF PA198_k > 0) (pa202_k) Rebate card from store, merchant, or website (IF PA198_l > 0) (pa202_l) Location specific card (for spending in shopping malls or university campus) END IF ((any pa198_X except pa198_b) > 0) IF (any of pa202_a – pa202_n = YES) then GPRADOPTER = 1 ## new screen IF any of pa202 = “I don’t know” (IDK) THEN Can any of these cards be used to make purchases anywhere credit or debit cards are accepted? Yes No (IF PA202_a = IDK) (pa203_a) Gift card from a store, merchant, or website (examples: Home Depot, Target, Starbucks, iTunes) (IF PA202_c = IDK) (pa203_c) Public transportation card or pass (subway, bus, train or ferry) (IF PA202_d = IDK) (pa203_d) Phone card (IF PA202_e = IDK) (pa203_e) Direct Express ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 48 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM (IF PA202_f = IDK) (pa203_f) EBT, WIC, SNAP, or TANF (IF PA202_m = IDK) (pa203_m) Other federal, state, or local government benefit card (IF PA202_g = IDK) (pa203_g) Payroll card (for wages or salary) (IF PA202_h = IDK) (pa203_h) Employee incentive card (for bonus pay, awards, or recognition from your employer) (IF PA202_i = IDK) (pa203_i) Benefit card (FSA, HRA, HSA, health care, day care) (IF PA202_j = IDK) (pa203_j) Remittance card (for sending money overseas) (IF PA202_k = IDK) (pa203_k) Rebate card from store, merchant, or website (IF PA202_l = IDK) (pa203_l) Location specific card (for spending in shopping malls or university campus) IF (any of pa203_a – pa203_n = YES) then GPRADOPTER = 1 IF PCADOPTER = 0 and gpradopter = 0 THEN (PA103) Have you ever had a prepaid card? 1 Yes 2 No ENDIF (PCADOPTER = 0 and gpradopter = 0) (pa194) Some devices allow drivers to pay tolls without stopping at a toll booth. These devices are often mounted on the inside windshield of the vehicle. Examples of these devices include E-ZPass, SunPass, TxTAG, and Fastrak. In the past 12 months, have you used one of these electronic toll payment devices to pay a toll? 1. Yes 2. No IF pa194 = YES THEN ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 49 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM (pa193) How is the electronic toll payment device that you use most often funded? 1. Credit card 2. Debit card 3. Prepaid card 4. Bank account number 5. Other (specify) a. (pa193_other) [open ended response box] END IF (pa194 = YES) IX. Automatic bill payments adoption (PA024) An automatic bill payment is a payment set up to occur on a regularly scheduled basis, typically monthly. Once set up, they do not require any additional effort on the consumer’s part. Automatic bill payments can be made using a: Bank account deduction Debit card Credit card Prepaid card Direct payment from your income Do you have any automatic bill payments set up to occur this month? o 1 Yes o 2 No ABPADOPTER := 0 IF PA024 = 1 THEN ABPADOPTER := 1 ELSE (PA025) Have you ever had an automatic bill payment set up in the past? o 1 Yes o 2 No ENDIF X. Non-bank payment accounts (PA001_d) ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 50 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM ## new screen Do you have an account with any of the following payment services? Yes No (PA001_d1) PayPal (PA001_d2) Other non-bank payment services These include Google Wallet, Amazon Payments, etc. If PA001_d1 = YES or PA001_d2 = YES or PA001_d3 = YES then PPADOPTER = 1 Else PPADOPTER = 0 Endif ## New screen If PA001_d1 = 1 THEN (PA044_a) In the past 12 months, have you used PayPal to make a purchase or pay another person? o o 1 Yes 2 No ## New screen IF pa044_a = YES then (PA048) In the past 12 months, have you used any of the following methods to make payments with your PayPal account? Yes (pa048_a1) Credit card (pa048_b1) Debit card (pa048_c1) Bank account (pa048_d1) Money stored with PayPal (pa048_e1) Some other method ENDIF (pa044_a = YES) ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 51 No 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM ENDIF (PA001_d1 = 1) ## New screen (pa001_e) Do you have any of the following mobile apps or online accounts? Android Pay Facebook Messenger Apple Pay iTunes Google Wallet LevelUp Amazon Payments PopMoney Samsung Pay Venmo Square Cash Zelle Dash Your bank’s mobile banking app 1. Yes 2. No ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 52 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM ## New screen IF pa001_e = YES then (pa001_f) Which one of these mobile apps or online accounts do you have? Check all that apply. [1] Android Pay [2] Apple Pay [14] Google Wallet [15] Amazon Payments [11] Samsung Pay [12] Square Cash [3] Dash [4] Facebook Messenger [5] iTunes [6] LevelUp [8] PopMoney [10] Venmo [16] Zelle [13] Your bank’s mobile banking app END IF (pa001_e = YES) ## New screen IF 13 in pa001_f then (pa001g) In the past 12 months, have you used any of the following features of your bank’s mobile banking app? Yes No (pa001g1) Online banking bill payment (pa001g2) Pay using a person’s email address or mobile phone number (pa001g3) Other account-to-account payment ENDIF (13 in pa001_f) XI. Payment Use (PU) (PU001_Intro) Next, please answer some questions about how often you make payments. If you are married or living with a partner, please report all payments made… o …by you o …jointly with your spouse or partner Do not include payments made… o …only by your spouse or partner ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 53 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM o …for business purposes only Feel free to check your records (PU002_Intro) The next set of questions will be divided into several types of payments: Categorize each payment you make into one of the categories below. We’ll ask you about each type of payment next. BILLS & RELATED PAYMENTS Automatic bill payments Bill payments that are set up to occur on a regular schedule. Online bill payments Bill payments made online, but not paid automatically. Bill payments by mail, in person, or by phone Bill payments that you mail in, pay in person, or call in on your phone. PURCHASES OF GOODS & SERVICES Online payments Payments for items bought online or donations made online. Retail purchases of goods Purchases of goods bought in person at stores. Services Purchases of services bought in person, such as food at restaurants, tolls, doctor’s visits, childcare, haircuts, education, and entertainment. Person-to-person payments Payments to friends and family, gifts, and casual payments like payments to babysitters and lawn mowers. if ABPADOPTER = 1 then (PU002_intro2) Automatic Bill Payments In a typical period (week, month, or year), how many automatic bill payments do you make? Choose one box per row that best describes your typical activity. Answer for each payment method. Enter the number of times you make an automatic bill payment. DO NOT ENTER DOLLAR AMOUNTS. Answer on an annual basis if you typically make less than one payment per month. If you do not use the payment method, enter 0 (zero) in any box in the appropriate row. Weekly basis - Monthly basis - Yearly basis - ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 54 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM Per week If dcadopter (pu002_a1) = 1 then Paid with your debit card(s) If ccadopter (pu002_b1) = 1 then Charged to your credit card(s) If pcadopter PU002_f1 = 1 then Paid with your prepaid card(s) If baadopter (pu002_c1) = 1 then Paid using your bank account and routing numbers IF OBBPADOPTER = (PU002_e3) 1 THEN Paid using the online banking bill payment function on your bank’s website (pu002_d1) Paid directly from your income (error catching code goes here) Per month (pu002_a2) Per year (pu002_a3) (pu002_b2) (pu002_b3) PU002_f2 PU002_f3 (pu002_c2) (pu002_c3) (PU002_e3) (PU002_e3) (pu002_d2) (pu002_d3) End if IF BAADOPTER = 1 or CCADOPTER = 1 or PCADOPTER = 1 OR OBBPADOPTER = 1 OR DCADOPTER = 1 OR THEN (pu003_intro) Online Bill Payments In a typical period (week, month, or year), how many online bill payments do you make? IMPORTANT: Do not count any automatic recurring bill payments that you reported in the previous question. Choose one box per row that best describes your typical activity. Answer for each payment method. Enter the number of times you make an online bill payment. DO NOT ENTER DOLLAR AMOUNTS. ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 55 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM Answer on an annual basis if you typically make less than one payment per month. If you do not use the payment method, enter 0 (zero) in any box in the appropriate row. Weekly basis Per week (pu003_a1) If dcadopter =1 then Paid with your debit card(s) If ccadopter = 1 (pu003_b1) then Charged to your credit card(s) If pcadopter = 1 PU003_e1 then Paid with your prepaid card(s) If baadopter = 1 (pu003_c1) then Paid using your bank account and routing numbers If obbpadopter = (pu003_d1) 1 then Paid using the online banking bill payment function on your bank’s web site (error catching code here) Monthly basis Per month (pu003_a2) Yearly basis Per year (pu003_a3) (pu003_b2) (pu003_b3) PU003_e2 PU003_e3 (pu003_c2) (pu003_c3) (pu003_d2) (pu003_d3) END IF (pu004_intro) Bill Payments by mail, in person, or by phone In a typical period (week, month, or year), how many bill payments by mail, in person, or by phone do you make? Choose one box per row that best describes your typical activity. Answer for each payment method. Enter the number of times you make a bill payment by mail, in person or by phone. DO NOT ENTER DOLLAR AMOUNTS. Answer on an annual basis if you typically make less than one payment per month. If you do not use the payment method, enter 0 (zero) in any box in the appropriate row. ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 56 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM Paid in cash If chkadopter = 1 then Paid by check (paper) If moadopter = 1 then Paid by money order If dcadopter = 1 then Paid with your debit card(s) If ccadopter = 1 then Charged to your credit card(s) If pcadopter = 1 then Paid with your prepaid card(s) If baadopter = 1 then Paid using your bank account and routing numbers Weekly basis Per week PU004_a1 PU004_b1 Monthly basis Per month PU004_a2 PU004_b2 Yearly basis Per year PU004_a3 PU004_b3 PU004_b1mo PU004_b2mo PU004_b3mo PU004_c1 PU004_c2 PU004_c3 PU004_d1 PU004_d2 PU004_d3 PU004_e1 PU004_e2 PU004_e3 Pu004_f1 Pu004_f2 Pu004_f3 (error catching code here) If chkadopter = 1 or moadopter = 1 or dcadopter = 1 or baadopter = 1 or ccadopter = 1 or pcadopter = 1 then (pu005_intro2) Non-bill internet payments for goods or services In a typical period (week, month, or year), how many non-bill internet payments for goods or services do you make? Examples of internet payments for goods or services include all non-bill purchases made on the internet and charitable donations made online. Choose one box per row that best describes your typical activity. Answer for each payment method. Enter the number of times you make an internet payment. DO NOT ENTER DOLLAR AMOUNTS. Answer on an annual basis if you typically make less than one payment per month. If you do not use the payment method, enter 0 (zero) in any box in the appropriate row. ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 57 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM If chkadopter = 1 then Paid by check (paper) If moadopter = 1 then Paid by money order If dcadopter = 1 then Paid with your debit card (either bank-issued or store-branded linked to your bank account), either directly or through an intermediary such as PayPal If baadopter = 1 then Paid using your bank account and routing numbers, either directly or through an intermediary such as PayPal If ccadopter = 1 then Charged to your credit card, either directly or through an intermediary such as PayPal If pcadopter = 1 then Paid with your prepaid card Weekly basis Per week Pu005_a1 Monthly basis Per month Pu005_a2 Yearly basis Per year Pu005_a3 Pu005_a1mo Pu005_a2mo Pu005_a3mo Pu005_b1 Pu005_b2 Pu005_b3 Pu005_c1 Pu005_c2 Pu005_c3 Pu005_d1 Pu005_d2 Pu005_d3 Pu005_e1 Pu005_e2 Pu005_e3 (error catching code here) Endif (pu006a_intro) Retail goods In a typical period (week, month, or year), how many in person retail payments do you make? Examples of retail goods include items bought while shopping in person at: Food and grocery stores Superstores, warehouses, club stores Drug or convenience stores Gas stations Department stores Electronics, hardware, and appliances stores Home goods and furniture stores Choose one box per row that best describes your typical activity. Answer for each payment method. Enter the number of times you make a payment. DO NOT ENTER DOLLAR AMOUNTS. Answer on an annual basis if you typically make less than one payment per month. If you do not use the payment method, enter 0 (zero) in any box in the appropriate row. ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 58 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM Answer only for goods purchased in person at these (and similar) types of stores. The next question asks about in-person purchases of services. Cash If chkadopter = 1 then Paid by check (paper) If moadopter = 1 then Paid by money order If dcadopter = 1 then Paid with your debit card (either bank-issued or store-branded linked to your bank account) If ccadopter = 1 then Charged to your credit card If pcadopter = 1 then Paid with your prepaid card Weekly basis Per week Pu006a_a1 Pu006a_b1 Monthly basis Per month Pu006a_a2 Pu006a_b2 Yearly basis Per year Pu006a_a3 Pu006a_b3 Pu006a_b1mo Pu006a_b2mo Pu006a_b3mo Pu006a_c1 Pu006a_c2 Pu006a_c3 Pu006a_d1 Pu006a_d2 Pu006a_d3 Pu006a_e1 Pu006a_e2 Pu006a_e3 (error catching code here) (pu006c_intro) Retail services In a typical period (week, month, or year), how many payments for services do you make? Examples of services paid for while shopping or paying in person include: Restaurants, bars, fast food and beverage Transportation and tolls Medical, dental, and fitness Education and child care Personal care (e.g. hair) Recreation, entertainment, and travel Maintenance and repairs Other professional services (business, legal, etc.) Charitable donations Choose one box per row that best describes your typical activity. Answer for each payment method. Enter the number of times you make a payment. DO NOT ENTER DOLLAR AMOUNTS. Answer on an annual basis if you typically make less than one payment per month. If you do not use the payment method, enter 0 (zero) in any box in the appropriate row. Weekly basis Per week Monthly basis Per month Yearly basis Per year ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 59 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM Cash If chkadopter = 1 then Paid by check (paper) If moadopter = 1 then Paid by money order If dcadopter = 1 then Paid with your debit card (either bank-issued or storebranded linked to your bank account) If ccadopter = 1 then Charged to your credit card If pcadopter = 1 then Paid with your prepaid card Pu006c_a1 Pu006c_b1 Pu006c_a2 Pu006c_b2 Pu006c_a3 Pu006c_b3 Pu006c_b1mo Pu006c_b2mo Pu006c_b3mo Pu006c_c1 Pu006c_c2 Pu006c_c3 Pu006c_d1 Pu006c_d2 Pu006c_d3 Pu006c_e1 Pu006c_e2 Pu006c_e3 (error catching code here) (pu021_intro) Person-to-person payments In a typical period (week, month, or year), how many person-to-person payments do you make? Person-to-person payments include: Allowances Giving a friend or family member money as a gift Paying a person for something that is not business related Account to account payments from your bank account to another person’s bank account Choose one box per row that best describes your typical activity. Answer for each payment method. Enter the number of times you make a payment. DO NOT ENTER DOLLAR AMOUNTS. Answer on an annual basis if you typically make less than one payment per month. If you do not use the payment method, enter 0 (zero) in any box in the appropriate row. Cash If chkadopter = 1 then Paid by check (paper) If moadopter = 1 then Weekly basis Per week Pu021_a1 Pu021_b1 Monthly basis Per month Pu021_a2 Pu021_b2 Yearly basis Per year Pu021_a3 Pu021_b3 Pu021_b1mo Pu021_b2mo Pu021_b3mo ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 60 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM Paid by money order If dcadopter = 1 then Paid with your debit card, through an intermediary such as PayPal or Venmo If ccadopter = 1 then Charged to your credit card, through an intermediary such as PayPal or Venmo If obbpadopter = 1 then Paid using the online banking bill payment function on your bank’s web site If baadopter = 1 then Account to account payment, using a service provided by your bank If baadopter = 1 then Account to account payment, using a nonbank service such as PayPal or Venmo (error checking code goes here) XII. Pu021_c1 Pu021_c2 Pu021_c3 Pu021_d1 Pu021_d2 Pu021_d3 PU021_f1 PU021_f2 PU021_f3 PU021_e1 PU021_e2 PU021_e3 PU021_g1 PU021_g2 PU021_g3 Payment History (PH) (PH006) Please estimate your most recent credit rating, as measured by a FICO score? o 1 Below 600 o 2 600-649 o 3 650-699 o 4 700-749 o 5 750-800 o 6 Above 800 o 7 I don’t know (PH004) Identity theft is a fraud that is committed or attempted, using a person’s identifying information without authority. ID theft may involve stealing someone’s Social Security number (SSN), name, bank account, or credit card numbers, and using that information without permission. In the past 12 months, have you, or anyone you know well (family, friends, neighbors, coworkers, etc), been a victim of identity theft? o 1 Yes, myself and someone I know well o 2 Yes, someone I know well only o 3 Yes, myself only o 4 No ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 61 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM If BAADOPTER = 1 or BAEVER = 1 then (PH007) During the past 12 months, did you overdraw any of your bank accounts? o 1 Yes and I paid an overdraft fee o 2 Yes but I did not pay an overdraft fee o 3 No Endif (PH022) In the past 12 months, have you had any of the following stolen or lost? (PH022_a) Cash If CCADOPTER = 1 then (PH022_b) Credit card If DCADOPTER = 1 then (PH022_c) Debit card If CHKADOPTER = 1 then (PH022_d) Checks or check book (from your own checking account) Yes 1 No 2 1 2 1 2 1 2 If PH022_a = 1 then (PH023_a) In the past 12 months, what was the total amount of cash was lost or stolen? $_________.00 End if If PH022_b = 1 then (PH023_b) In the past 12 months, what was the total value of the fraudulent charges on your credit card? If none, please enter 0. $_________.00 If PH023_b > 0 then (PH024_b) Of the $[ENTER NUMBER FROM PH023_B] of fraudulent charges on your credit card, how much of that were you personally liable for? If none, please enter 0. $_________.00 END IF ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 62 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM END IF If PH022_c = 1 then (PH023_c) In the past 12 months, what was the total value of the fraudulent charges on your debit card? If none, please enter 0. $_________.00 If PH023_c > 0 then (PH024_c) Of the $[ENTER NUMBER FROM PH023_c] of fraudulent charges on your debit card, how much of that were you personally liable for? If none, please enter 0. $_________.00 END IF End if If PH022_d = 1 then (PH023_d) In the past 12 months, what was the total value of the fraudulent activity on your checking account? If none, please enter 0. $_________.00 If PH023_d > 0 then (PH024_d) Of the $[ENTER NUMBER FROM PH023_c] of fraudulent activity on your checking account, how much of that were you personally liable for? If none, please enter 0. $_________.00 END IF End if (PH009) During the past 12 months, did you experience any of these financial difficulties? ****randomize response categories**** (PH009_a) You or someone else in your household lost their primary job (PH009_b) You declared bankruptcy (PH009_c) Yes 1 No 2 1 2 1 2 ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 63 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM Mortgage foreclosure on your primary home (PH009_d) Credit card account closed or frozen by the bank or card company 1 2 If PH009_b = 2 or PH009_c = 2 then (PH020) We just asked you about financial difficulties that happened in the past year. Now we’d like you to think back 7 years. During the past 7 years, have you experienced any of these financial difficulties? ****RANDOMIZE responses**** If PH009_b = 2 then (PH020_a) You declared bankruptcy If PH009_c = 2 then (PH020_b) Mortgage foreclosure on your primary home Yes 1 No 2 1 2 End if ## New screen (PA055_b) In the past 12 months, did you use any of the following financial services? Yes No (PA055_b1) Payday loan (PA055_b2) Selling an item at a pawn shop (PA055_b3) Rent-to-own services (PA055_b4) Tax refund anticipation loan (PA055_b5) Auto title loan XIII. Demographics (DE) (DE010) Which category represents the total combined income of all members of your family living here during the past 12 months? ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 64 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM This includes money from jobs, net income from business, farm or rent, pensions, dividends, interest, social security payments and any other money income received by members of your family who are 15 years of age or older. 1. Less than $5,000 2. $5,000-$7,499 3. $7,500-$9,999 4. $10,000-$12,499 5. $12,500-$14,999 6. $15,000-$19,999 7. $20,000-$24,999 8. $25,000-$29,999 9. $30,000-$34,999 10. $35,000-$39,999 11. $40,000-$49,999 12. $50,000-$59,999 13. $60,000-$74,999 14. $75,000-$99,999 15. $100,000-$124,999 16. $125,000-$199,999 17. $200,000-$499,999 18. $500,000 or more IF de010 = 18 THEN (de012) Please tell us the total combined income of all members of your family living here during the past 12 months? $____________.00 END IF (de010 = 18) (DE011) Where does your own personal income rank within your household? o 1 Highest in my household o 2 About equal to the highest (roughly the same as another household member) o 3 2nd highest o 4 3rd highest or lower (DE013) Do you and/or your spouse/partner own your primary home? NOTE: Even if you have an unpaid mortgage, you are considered the owner of the home. o 1 Yes o 2 No ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 65 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM if DE013 = 1 then (DE014) What is the approximate market value of your primary home? o $______.00 ## new screen – primary home value error check IF de014 >= 100,000 then (de014_b) You told us that the market value of your primary home is $[FILL: de014, formatted with appropriate commas]. Is it correct? 1. Yes 2. No ### if no go back to screen de014) End if (de014 >= 100,000) ****DE014: please prompt the R if they enter a number greater than $4.5 million Prompt for DE014: You told us that the market value of your primary home is [FILL WITH RESPONSE FROM DE014 IN DOLLARS and format with commas, but no decimal for cents. EXAMPLE $x,xxx,xxx]. <br><br> If this is correct, please choose ‘Next’ to continue. Otherwise, please click ‘Back’ to change your response. **** (DE015) About how much do you owe on loans for your primary home, including mortgages, home equity loans, and home equity lines of credit? o $______.00 ## new screen – primary home mortgage error check IF de015 >= 100,000 then (de015_b) You told us that the amount of the loans on your primary home is $[FILL: de015, formatted with appropriate commas]. Is it correct? 1. Yes 2. No ### if no go back to screen de015) ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 66 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM End if (de015 >= 100,000) ****DE015: please prompt the R if they enter a number above $2 million on their home Prompt for DE015: You told us that the amount you owe on loans for your primary home is [FILL WITH RESPONSE FROM DE015 IN DOLLARS and format with commas, but no decimal for cents. EXAMPLE $x,xxx,xxx]. <br><br> If this is correct, please choose ‘Next’ to continue. Otherwise, please click ‘Back’ to change your response. **** Endif if DE013 = 1 then (DE016) Excluding the market value of your primary home, what is the approximate value of your household's other assets? Include real estate other than your primary home. o $________.00 ## new screen – other assets error check IF de016 >= 100,000 then (de016_b) You told us that the value of your household’s other assets is $[FILL: de016, formatted with appropriate commas]. Is it correct? 1. Yes 2. No ### if no go back to screen de016) End if (de016 >= 100,000) ****DE016, where DE013 = 1: if R makes < $50000 [variable DE010 = (1,2,3,4,5,6,7,8,9,10,11)] then prompt for response above $500,000. If R makes between $50,000 and $75,000 [variable DE010 = (12,13)], please prompt the R if they enter a value above $750,000. Finally, if the R makes above $75,000 [variable DE010 = 14] then prompt if the R enters a value above $3 million. Prompt for DE016, where DE013 = 1: ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 67 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM You told us that the market value of your household’s non-home assets is [FILL WITH RESPONSE FROM DE016, IN DOLLARS and format with commas, but no decimal for cents. EXAMPLE $x,xxx,xxx]. <br><br> If this is correct, please choose ‘Next’ to continue. Otherwise, please click ‘Back’ to change your response. *** (DE019) Excluding the debt on the mortgage of your primary home, what is the approximate dollar amount of your remaining debts? Examples of other debts include credit card debt, student loan debt, and car loan debt. o $________.00 ## new screen – other debts error check IF de019 >= 100,000 then (de019_b) You told us that the dollar amount of your household’s other debts is $[FILL: de019, formatted with appropriate commas]. Is it correct? 1. Yes 2. No ### if no go back to screen de019) End if (de019 >= 100,000) ****Prompt user if they enter number above $1 million in non-mortgage debt. Prompt for DE019, where DE013 = 1: You told us that the dollar value of your household’s non-mortgage debt is [FILL WITH RESPONSE FROM DE019, IN DOLLARS and format with commas, but no decimal for cents. EXAMPLE $x,xxx,xxx]. <br><br> If this is correct, please choose ‘Next’ to continue. Otherwise, please click ‘Back’ to change your response. ****** else (DE016) What is the approximate market value of your household's assets? Include real estate that you own. ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 68 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM o $_______.00 ## new screen – other assets error check IF de016 >= 100,000 then (de016_b) You told us that the value of your household’s assets is $[FILL: de016, formatted with appropriate commas]. Is it correct? 1. Yes 2. No ### if no go back to screen de016) End if (de016 >= 100,000) ****DE016, where DE013 != 1: if R makes < $50000 [variable DE010 = (1,2,3,4,5,6,7,8,9,10,11)] then prompt for response above $500,000). If R makes between $50,000 and $75,000 [variable DE010 = (12,13)], please prompt the R if they enter a value above $750,000. Finally, if the R makes above $75,000 [variable DE010 = 14] then prompt if the R enters a value above $3 million. Prompt for DE016, where DE013 != 1: You told us that the market value of your household’s assets is [FILL WITH RESPONSE FROM DE016, BUT PUT IT IN DOLLARS and format with commas, but no decimal for cents. EXAMPLE $x,xxx,xxx]. <br><br> If this is correct, please choose ‘Next’ to continue. Otherwise, please click ‘Back’ to change your response. *** (DE019) What is the approximate dollar amount of your household’s debts? Examples of debts include credit card debt, student loan debt, and car loan debt. o $________.00 ## new screen – other debts error check IF de019 >= 100,000 then (de019_b) You told us that the dollar amount of your household’s other debts is $[FILL: de019, formatted with appropriate commas]. Is it correct? 1. Yes ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 69 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM 2. No ### if no go back to screen de019) End if (de019 >= 100,000) **** Prompt user if they enter number above $1 million in non-mortgage debt. Prompt for DE019, where DE013 != 1: You told us that the dollar value of your household’s debt is [FILL WITH RESPONSE FROM DE019, BUT PUT IT IN DOLLARS and format with commas, but no decimal for cents. EXAMPLE $x,xxx,xxx]. <br><br> If this is correct, please choose ‘Next’ to continue. Otherwise, please click ‘Back’ to change your response. ****** Endif (DE018) While answering this survey, did you look at your financial statements, receipts, old checks, websites, or other records at any time? (It is ok if you did). o 1 Yes o 2 No XIV. Credit report matching consent section ## new screen – Credit pull question. IF SCPC 2016 variable “consent_previousyes” = YES OR 2016 “consent_newr” = YES OR 2016 “consent_incentive” = YES then (consent_previousyes) Last year, you allowed us to match your survey responses to your credit report without linking to your name. Would you agree to this again this year? The process will not affect your credit or your credit score in any way. No other action is required on your part. Researchers will not have access to any identifying information. ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 70 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM Your credit information will be kept without any links to your personal information, just like your survey responses. Do we have your permission to match your credit report to your survey responses? o 1 Yes o 2 No END IF (consent_previousyes = YES or consent_newr = YES or consent_incentive = YES) ELSE then (consent_newr) We would like your permission to match your credit report information to your survey responses without linking to your name. This helps us understand your survey responses better and improves researchers’ ability to analyze survey results. The process will not affect your credit or your credit score in any way. No other action is required on your part. Researchers will not have access to any identifying information. Your credit information will be kept without any links to your personal information, just like your survey responses. Do we have your permission to match your credit report to your survey responses? o 1 Yes o 2 No END IF IF consent_previousyes = NO OR consent_newr = NO then (consent_incentive) ### IF respondent never got to the incentive screen in 2016 or is NEW respondent, THEN: Display “incentive dollar amount” which will be one of the following amounts: $5, $10, $15, $20, ELSE IF respondent got incentive in 2016 THEN: Offer same incentive ELSE IF respondent saw incentive screen and said NO in 2016 THEN: Offer five dollars more than previous incentive. ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 71 2017 Survey of Consumer Payment Choice 1/25/2018 12:05 PM We respect your answer. This information is very important to survey quality, so we will pay you $[incentive dollar amount] in return for permission to match your credit report information to your survey responses. In return for $[incentive dollar amount], will you allow us to match your credit report to your survey responses? o 1 Yes o 2 No END IF (consent_previousyes = NO OR consent_newr = NO) ## Thank you screens for YES or NO IF consent_previousyes = YES OR consent_newr = YES OR consent_incentive = YES then Thank you for allowing us to match your credit report. If you have any questions, please call your panel manager, [name] at [phone number], or write to [email address]. END IF (consent_previousyes = YES OR consent_newr = YES OR consent_incentive = YES) IF consent_incentive = NO then Thank you. We will not match your credit report. END IF (consent_incentive = NO) (CS_001) Could you tell us how interesting or uninteresting you found the questions in this interview? o 1 Very interesting o 2 Interesting o 3 Neither interesting or uninteresting o 4 Uninteresting o 5 Very uninteresting (CS_003) Do you have any other comments on the interview? Please type these in the box below. ©2008-2017 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the prior written consent of the Federal Reserve Bank of Boston. Page 72