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2015 Survey of Consumer Payment Choice - Standard error tables

2015 SCPC Table of Contents
Adoption of Accounts and Payment Instruments
Table 1
Table 2
Table 3
Table 4
Table 5a
Table 5b
Table 6
Table 7
Table 8
Table 9
Table 10
Table 11
Table 12
Table 13
Table 14a
Table 14b
Table 15

Current Ownership of Accounts and Account Access Technologies
Historical Ownership of Accounts and Account Access Technologies
Discarding of Accounts and Account Access Technologies
Current Adoption of Payment Technologies
Bank Account Holdings, by Type of Deposit Account and Financial Institution
Bank Account Holdings, by Type of Deposit Account and Financial Institution
Interest rates on primary accounts
Current Adoption of Payment Instruments, by Type of Asset or Liability
Current Adoption of Payment Instruments, by Form of Instrument and Other Means of Payment
Historical Adoption of Payment Instruments, by Form of Instrument and Other Means of Payment
Discarding of Payment Instruments, by Form of Instrument and Other Means of Payment
Current Adoption of Debit, Credit, and Charge Cards, by Instrument Type and Features
Current Adoption of Prepaid Cards, by Type and Features
Number of Adopted Accounts and Payment Cards
Reasons for Nonadoption of Accounts and Account Access Methods
Reasons for Nonadoption of Payment Instruments
Mean Number of Payment Instruments Adopted by Account and Payment Instrument Adopters

Liquid Assets and Asset Management
Table 16
Table 17
Table 18
Table 19
Table 20

Liquid Asset Balances
Cash Holdings, by Adoption of Deposit Accounts and Payment Instruments
Cash Withdrawals, Total and at Most Frequented Location
Cash Withdrawal Preferences, by Location and Method
Total Cash Withdrawals, by Adoption of Deposit Accounts and Payment Instrument

Incidence of Use of Accounts and Payment Instruments
Table 21
Table 22
Table 23a
Table 23b
Table 24
Table 25
Table 26
Table 27

Share of Consumers or Adopters Using Nonbank Services
Share of Consumers Using Payment Instruments, by Type of Asset or Liability
Share of Consumers Using Payment Instruments and Other Means of Payment
Share of Adopters Using Payment Instruments and Other Means of Payment
Share of Consumers Making a Transaction, by Type of Transaction
Share of Consumers Using Payment Instrument, by Type of Transaction
Share of Consumers Using Payment Instrument, by Type of Bill Payment
Share of Consumers Using Payment Instrument, by Type of Nonbill, In-Person Transactions

Frequency of Use of Payment Instruments
Table 28a
Table 28b
Table 29
Table 30
Table 31
Table 32
Table 33
Table 34

Number of Consumer Payments in a Typical Month, by Type of Asset or Liability
Percentage Share of Consumer Payments in a Typical Month, by Type of Asset or Liability
Consumer Payments in a Typical Month, by Payment Instrument
Consumer Payments in a Typical Month, by Type of Payment Transaction
Use of Payment Instruments in a Typical Month, by Type of Transaction
Use of Payment Instruments in a Typical Month, by Type of Bill Payment
Use of Payment Instruments in a Typical Month, by Type of Nonbill, In-Person Transactions
Payment Instruments Used in a Typical Period, by Type of Instrument and Transaction

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2015 Survey of Consumer Payment Choice - Standard error tables

Loss, Theft, or Fraud
Table 35

Loss, Theft, or Fraudulent Use of Payment Instrument

Assessments
Table 36a
Table 36b
Table 36c
Table 36d
Table 36e
Table 36f
Table 37a
Table 37b

Assessments of Payment Instruments: Acceptance for Payment
Assessments of Payment Instruments: Acquisition and Setup
Assessments of Payment Instruments: Convenience
Assessments of Payment Instruments: Cost
Assessments of Payment Instruments: Payment Records
Assessments of Payment Instruments: Security
Assessment of Debit Authorization Mode
Preferred Way of Authorizing Debit Card Payments

Household Characteristics
Table 38
Table 39
Table 40
Table 41

Demographics: Gender, Age, Race, Ethnicity, and Education
Income and Labor Force Status
Consumers' Financial Responsibility in the Household
Selected Assets and Liabilities

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2015 Survey of Consumer Payment Choice - Standard error tables
Notes to the SCPC Tables
Numeric superscripts in tables correspond to the notes listed below. Extra footnotes on each table are
otherwise indicated by a symbol and explained below the table. For definitions of concepts in these tables
please refer to Section IX, Definitions and Concepts.
Footnote Description

General
1
2
3
4

Adoption
5

The em-dash notation ( — ) indicates that the estimate is not available, often because the related
survey question was not asked in the associated year.
Numbers may not sum exactly due to rounding or missing values.
Dollar values are not adjusted for inflation [applies to Tables 16, 17, 18, 20, 39, 41].
The nine available payment instruments are cash, check, money order, traveler's check, debit card,
credit card, prepaid card, online banking bill payment, and bank account number payment [applies
to Tables 15, 34].
Adoption of payment instrument means the consumer had the instrument, with the following
exceptions:
a. For cash, adoption means the consumer used the instrument in the given year, held it on person,
held it on property, or had obtained it at least once in a given year [applies to Tables 7, 8, 9, 15, 22,
23b].
b. For money order, traveler's check, bank account number payment, and direct deduction from
income, adoption means the consumer used the instrument or method in a given year [applies to
Tables 7, 8, 9, 15, 17, 20, 22, 23b].

6

7
8

9

c. For online banking bill payment, adoption means having signed up for online banking bill pay at a
bank's website [applies to Tables 7, 8, 9, 15, 23b].
Historical adoption or ownership includes current adopters as well as respondents who stated that
they have used an account or technology in the past, but currently do not adopt the account and
technology [applies to Tables 2, 9].
Discarded refers to the difference between historical adoption or ownership and current adoption
or ownership rates [applies to Tables 3, 10].
General purpose credit cards have a network logo such as Visa, MasterCard, Discover, or American
Express. Branded cards also have a merchant's logo on the card. Some branded cards have a
merchant logo only (no payment network). Charge cards require full payment of the balance at the
end of each billing period [applies to Tables 11, 13].
Mobile banking adoption is defined as having downloaded a mobile banking app, or having
performed one of the following activities using a mobile phone: (1) Checked a balance or recent
transaction; (2) Paid a bill; (3) Received a text message alert from bank; (4) Transferred money
between two accounts; (5) Took a photo of a check to deposit it; (6) Sent a text message to one's
bank [applies to Tables 1, 2, 3].

Prepaid Cards

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10

Other
11

General-purpose prepaid cards have a credit card network or PIN network logo and can be used at
any merchant or retailer that accepts cards from that network. Specific-purpose prepaid cards, such
as gift cards or public transportation cards, are limited in use to one or several merchants, retailers,
or service providers [applies to Table 12].
The notation "s" indicates that the cell was suppressed due to an insufficient number of
observations.

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2015 Survey of Consumer Payment Choice - Standard error tables
Table 1
Current Ownership of Accounts and Account Access Technologies
Percentage of consumers
Deposit and payment accounts......................................................................................................................
Bank deposit accounts.................................................................................................................................
Checking.....................................................................................................................................................
Primary account jointly owned................................................................................................................
Primary account earns interest.................................................................................................................
Primary account has overdraft protection................................................................................................
Linked checking and savings accounts*..................................................................................................
Savings.......................................................................................................................................................

0.6
1.1
1.1
1.8
1.7
1.8
1.8
1.7

Nonbank payment accounts‡......................................................................................................................
PayPal.........................................................................................................................................................
Other...........................................................................................................................................................

1.8
1.7
1.3

Other accounts.............................................................................................................................................
Prepaid cards (bank and nonbank)†...........................................................................................................
Credit and charge cards..............................................................................................................................

1.2
1.8
1.6

Deposit account access technologies..............................................................................................................
ATM card......................................................................................................................................................
ATM card (no debit feature)......................................................................................................................
Debit card...................................................................................................................................................
Telephone banking........................................................................................................................................
Online banking..............................................................................................................................................
Mobile banking.............................................................................................................................................

1.2
1.3
1.7
1.4
1.7
1.7
1.8

Personal financial management tools...........................................................................................................
Mint.com.......................................................................................................................................................
Other..............................................................................................................................................................

0.8
0.6
0.6

Information and communication technologies.............................................................................................
Mobile phone................................................................................................................................................
Smart phone (iPhone, Android, BlackBerry, etc.)......................................................................................

0.9
0.9
1.5

* This estimate is the percentage of those who have adopted both checking and savings accounts.
† The survey does not distinguish between prepaid cards issued by banks versus those issued by nonbanks.
‡ Nonbank payment accounts are PayPal, Amazon Payments, Google Wallet, and Venmo.
Notes: 2, 9.

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2015 Survey of Consumer Payment Choice - Standard error tables
Table 2
Historical Ownership of Accounts and Account Access Technologies
Percentage of consumers
Deposit and payment accounts......................................................................................................................
Bank deposit accounts.................................................................................................................................
Checking.....................................................................................................................................................
Primary account jointly owned................................................................................................................
Primary account earns interest.................................................................................................................
Primary account has overdraft protection................................................................................................
Linked checking and savings accounts....................................................................................................
Savings.......................................................................................................................................................

0.6
0.8
0.9
—
—
—
—
1.3

Nonbank payment accounts........................................................................................................................
PayPal.........................................................................................................................................................
Other...........................................................................................................................................................

—
—
—

Other accounts.............................................................................................................................................
Prepaid cards (bank and nonbank)*...........................................................................................................
Credit and charge cards..............................................................................................................................

1.0
1.6
1.3

Deposit account access technologies..............................................................................................................
ATM card......................................................................................................................................................
ATM card (no debit feature)......................................................................................................................
Debit card...................................................................................................................................................
Telephone banking........................................................................................................................................
Online banking..............................................................................................................................................
Mobile banking.............................................................................................................................................

1.0
1.1
1.8
1.2
1.8
1.6
—

Personal financial management tools...........................................................................................................
Mint.com.......................................................................................................................................................
Other..............................................................................................................................................................

—
—
—

Information and communication technologies.............................................................................................
Mobile phone................................................................................................................................................
Smart phone (iPhone, Android, BlackBerry, etc.)......................................................................................

0.5
0.5
—

* The survey does not distinguish between prepaid cards issued by banks versus those issued by nonbanks.
Notes: 1, 2, 6, 9.

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2015 Survey of Consumer Payment Choice - Standard error tables
Table 3
Discarding of Accounts and Account Access Technologies
Percentage of consumers
Deposit and payment accounts......................................................................................................................
Bank deposit accounts.................................................................................................................................
Checking.....................................................................................................................................................
Primary account jointly owned................................................................................................................
Primary account earns interest.................................................................................................................
Primary account has overdraft protection................................................................................................
Linked checking and savings accounts....................................................................................................
Savings.......................................................................................................................................................

0.5
0.8
0.8
—
—
—
—
1.3

Nonbank payment accounts........................................................................................................................
PayPal.........................................................................................................................................................
Other...........................................................................................................................................................

—
—
—

Other accounts.............................................................................................................................................
Prepaid cards (bank and nonbank)*...........................................................................................................
Credit and charge cards..............................................................................................................................

0.9
1.3
1.1

Deposit account access technologies..............................................................................................................
ATM card......................................................................................................................................................
ATM card (no debit feature)......................................................................................................................
Debit card...................................................................................................................................................
Telephone banking........................................................................................................................................
Online banking..............................................................................................................................................
Mobile banking.............................................................................................................................................

0.8
0.9
1.3
1.0
0.9
1.0
—

Personal financial management tools...........................................................................................................
Mint.com.......................................................................................................................................................
Other..............................................................................................................................................................

—
—
—

Information and communication technologies.............................................................................................
Mobile phone................................................................................................................................................
Smart phone (iPhone, Android, BlackBerry, etc.)......................................................................................

0.8
0.8
—

* The survey does not distinguish between prepaid cards issued by banks versus those issued by nonbanks.
Notes: 1, 2, 7, 9.

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2015 Survey of Consumer Payment Choice - Standard error tables
Table 4
Current Adoption of Payment Technologies
Percentage of consumers, except as noted
Mobile apps or online accounts.....................................................................................................................
Amazon Payments.........................................................................................................................................
Android Pay..................................................................................................................................................
Apple Pay......................................................................................................................................................
Dash..............................................................................................................................................................
Facebook Messenger.....................................................................................................................................
Google Wallet...............................................................................................................................................
iTunes............................................................................................................................................................
LevelUp.........................................................................................................................................................
LoopPay........................................................................................................................................................
PayPal............................................................................................................................................................
PopMoney.....................................................................................................................................................
Stripe.............................................................................................................................................................
Venmo...........................................................................................................................................................

1.8
1.1
0.6
0.9
0.0
1.5
0.8
1.5
0.2
0.0
1.7
0.2
0.0
0.4

Has phone app funded by prepaid card............................................................................................................

1.3

Mobile phone payments*...............................................................................................................................
Text message payment...................................................................................................................................
Tap phone and pay at point of sale................................................................................................................
Scanned QR code or showed phone to pay...................................................................................................
Used mobile app while not at point of sale....................................................................................................

1.5
0.9
0.9
1.0
1.2

Most common payment method for mobile phone payments, excluding text message payments†
Credit card.....................................................................................................................................................
Debit card......................................................................................................................................................
Prepaid card...................................................................................................................................................
Bank account number....................................................................................................................................
Other..............................................................................................................................................................

3.7
3.9
2.0
0.0
0.0

* Adopting a mobile phone technology is defined as using one of the listed actions in the past 12 months.
† Share of consumers who made a mobile phone payment.
Notes:

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2015 Survey of Consumer Payment Choice - Standard error tables
Table 5a
Bank Account Holdings, by Type of Deposit Account and Financial Institution
Percentage of consumers*
Primary checking account.............................................................................................................................
Commercial bank..........................................................................................................................................
Savings and loan............................................................................................................................................
Credit union...................................................................................................................................................
Brokerage......................................................................................................................................................
Internet bank..................................................................................................................................................
Other..............................................................................................................................................................

1.1
1.8
0.6
1.5
0.2
0.3
0.4

Secondary checking account..........................................................................................................................
Commercial bank..........................................................................................................................................
Savings and loan............................................................................................................................................
Credit union...................................................................................................................................................
Brokerage......................................................................................................................................................
Internet bank..................................................................................................................................................
Other..............................................................................................................................................................

1.7
1.5
0.5
1.0
0.2
0.2
0.1

Primary savings account................................................................................................................................
Commercial bank..........................................................................................................................................
Savings and loan............................................................................................................................................
Credit union...................................................................................................................................................
Brokerage......................................................................................................................................................
Internet bank..................................................................................................................................................
Other..............................................................................................................................................................

1.7
1.7
0.6
1.5
0.5
0.5
0.2

* Due to missing values, percentages do not add up to the percent of adopters of checking or savings accounts from Table 1.
Notes: 2.

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2015 Survey of Consumer Payment Choice - Standard error tables
Table 5b
Bank Account Holdings, by Type of Deposit Account and Financial Institution
Percentage of account adopters*
Primary checking account.............................................................................................................................
Commercial bank..........................................................................................................................................
Savings and loan............................................................................................................................................
Credit union...................................................................................................................................................
Brokerage......................................................................................................................................................
Internet bank..................................................................................................................................................
Other..............................................................................................................................................................

—
1.7
0.7
1.6
0.2
0.4
0.5

Secondary checking account..........................................................................................................................
Commercial bank..........................................................................................................................................
Savings and loan............................................................................................................................................
Credit union...................................................................................................................................................
Brokerage......................................................................................................................................................
Internet bank..................................................................................................................................................
Other..............................................................................................................................................................

—
2.8
1.5
2.5
0.7
0.5
0.3

Primary savings account................................................................................................................................
Commercial bank..........................................................................................................................................
Savings and loan............................................................................................................................................
Credit union...................................................................................................................................................
Brokerage......................................................................................................................................................
Internet bank..................................................................................................................................................
Other..............................................................................................................................................................

—
2.0
0.8
1.9
0.7
0.7
0.3

* Adopters are respondents who have identified themselves as owning and/or using that type of account. For example, 1.7 percent of
checking account adopters identified "commercial bank" as the location of their primary checking account in .
Notes: 2.

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2015 Survey of Consumer Payment Choice - Standard error tables
Table 6
Interest rates on primary accounts
Percentage of adopters of checking or savings accounts
Primary checking account interest rate
0%.................................................................................................................................................................
0.01–0.05.......................................................................................................................................................
0.06–0.10.......................................................................................................................................................
0.11–0.15.......................................................................................................................................................
0.16–0.20.......................................................................................................................................................
0.21–0.25.......................................................................................................................................................
0.26–0.50.......................................................................................................................................................
0.51–0.75.......................................................................................................................................................
0.76–1.00.......................................................................................................................................................
1.01–1.50.......................................................................................................................................................
1.51–2.00.......................................................................................................................................................
More than 2%................................................................................................................................................
Don't know....................................................................................................................................................

1.8
1.5
0.6
0.4
0.6
0.3
0.2
0.3
0.3
0.6
0.2
0.5
0.7

Secondary checking account interest rate
0%.................................................................................................................................................................
0.01–0.05.......................................................................................................................................................
0.06–0.10.......................................................................................................................................................
0.11–0.15.......................................................................................................................................................
0.16–0.20.......................................................................................................................................................
0.21–0.25.......................................................................................................................................................
0.26–0.50.......................................................................................................................................................
0.51–0.75.......................................................................................................................................................
0.76–1.00.......................................................................................................................................................
1.01–1.50.......................................................................................................................................................
1.51–2.00.......................................................................................................................................................
More than 2%................................................................................................................................................
Don't know....................................................................................................................................................

2.8
2.1
0.9
0.5
0.8
0.4
0.6
0.8
0.8
0.7
0.8
1.0
1.3

Savings account interest rate
0%.................................................................................................................................................................
0.01–0.05.......................................................................................................................................................
0.06–0.10.......................................................................................................................................................
0.11–0.15.......................................................................................................................................................
0.16–0.20.......................................................................................................................................................
0.21–0.25.......................................................................................................................................................
0.26–0.50.......................................................................................................................................................
0.51–0.75.......................................................................................................................................................
0.76–1.00.......................................................................................................................................................
1.01–1.50.......................................................................................................................................................
1.51–2.00.......................................................................................................................................................
More than 2%................................................................................................................................................
Don't know....................................................................................................................................................

1.4
2.0
1.4
0.7
0.6
0.7
0.7
0.5
0.7
1.0
0.5
0.5
1.3

Notes: 2.

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2015 Survey of Consumer Payment Choice - Standard error tables
Table 7
Current Adoption of Payment Instruments, by Type of Asset or Liability
Percentage of consumers
Assets...............................................................................................................................................................
Money (M1)*...............................................................................................................................................
Cash (currency)..........................................................................................................................................
Traveler's check..........................................................................................................................................
Demand deposit accounts, consumer..........................................................................................................
Checks.....................................................................................................................................................
Certified................................................................................................................................................
Debit card................................................................................................................................................
Online banking bill payment...................................................................................................................
Bank account number payment...............................................................................................................
Other deposit accounts
Cashier's check........................................................................................................................................

0.1
0.2
0.2
0.2
1.1
1.5
1.2
1.4
1.8
1.7

Private currency..........................................................................................................................................
Bitcoin........................................................................................................................................................
Other kinds of virtual currency...................................................................................................................

0.3
0.1
0.2

Unknown asset type†...................................................................................................................................
Money order...............................................................................................................................................
Prepaid card................................................................................................................................................

1.6
1.5
1.8

Liabilities.........................................................................................................................................................
Credit or charge card.....................................................................................................................................
Credit .........................................................................................................................................................
Charge........................................................................................................................................................
Text/SMS mobile payment............................................................................................................................

1.6
1.6
1.6
0.7
0.9

Other means of payment................................................................................................................................
Direct deduction from income.......................................................................................................................

1.3
1.3

1.0

* For official definition of M1, see Federal Reserve Statistical Release H.6.
† These types are "unknown" because it is unknown if the underlying funds are held in a deposit account or not.
Notes: 2, 5.

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2015 Survey of Consumer Payment Choice - Standard error tables
Table 8
Current Adoption of Payment Instruments, by Form of Instrument and Other Means of Payment
Percentage of consumers
Paper instruments..........................................................................................................................................
Cash...............................................................................................................................................................
Checks...........................................................................................................................................................
Certified check...........................................................................................................................................
Cash and check substitutes............................................................................................................................
Money order...............................................................................................................................................
Traveler's check..........................................................................................................................................
Cashier's check...........................................................................................................................................

0.2
0.2
1.5
1.2
1.7
1.5
0.2
1.0

Payment cards................................................................................................................................................
Debit..............................................................................................................................................................
Credit or charge.............................................................................................................................................
Credit..........................................................................................................................................................
Charge .......................................................................................................................................................
Prepaid..........................................................................................................................................................

0.7
1.4
1.6
1.6
0.7
1.8

Electronic payments.......................................................................................................................................
Online banking bill payment.........................................................................................................................
Bank account number payment.....................................................................................................................
Private currency.............................................................................................................................................
Bitcoin........................................................................................................................................................
Other kinds of virtual currency...................................................................................................................

1.6
1.8
1.7
0.3
0.1
0.2

Other means of payment................................................................................................................................
Direct deduction from income.......................................................................................................................

1.3
1.3

Addendum: Virtual currency awareness........................................................................................................
Bitcoin...........................................................................................................................................................
Other kinds of virtual currency......................................................................................................................

1.7
1.7
1.0

Notes: 2, 5.

Survey of Consumer Payment Choice

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2015 Survey of Consumer Payment Choice - Standard error tables
Table 9
Historical Adoption of Payment Instruments, by Form of Instrument and Other Means of Payment
Percentage of consumers
Paper instruments..........................................................................................................................................
Cash...............................................................................................................................................................
Checks...........................................................................................................................................................
Certified check...........................................................................................................................................
Cash and check substitutes............................................................................................................................
Money order...............................................................................................................................................
Traveler's check..........................................................................................................................................
Cashier's check...........................................................................................................................................

—
—
—
—
—
1.6
1.7
1.8

Payment cards................................................................................................................................................
Debit..............................................................................................................................................................
Credit or charge.............................................................................................................................................
Credit..........................................................................................................................................................
Charge........................................................................................................................................................
Prepaid..........................................................................................................................................................

0.5
1.2
1.3
—
—
1.6

Electronic payments.......................................................................................................................................
Online banking bill payment.........................................................................................................................
Bank account number payment.....................................................................................................................
Private currency.............................................................................................................................................
Bitcoin........................................................................................................................................................
Other kinds of virtual currency...................................................................................................................

—
1.8
—
0.4
0.3
0.2

Other means of payment................................................................................................................................
Direct deduction from income.......................................................................................................................

—
—

Notes: 1, 2, 5, 6.

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2015 Survey of Consumer Payment Choice - Standard error tables
Table 10
Discarding of Payment Instruments, by Form of Instrument and Other Means of Payment
Percentage of consumers
Paper instruments..........................................................................................................................................
Cash...............................................................................................................................................................
Checks...........................................................................................................................................................
Certified check...........................................................................................................................................
Cash and check substitutes............................................................................................................................
Money order...............................................................................................................................................
Traveler's check..........................................................................................................................................
Cashier's check...........................................................................................................................................

—
—
—
—
—
1.8
1.7
1.8

Payment cards................................................................................................................................................
Debit..............................................................................................................................................................
Credit or charge.............................................................................................................................................
Credit..........................................................................................................................................................
Charge........................................................................................................................................................
Prepaid..........................................................................................................................................................

0.6
1.0
1.1
—
—
1.3

Electronic payments.......................................................................................................................................
Online banking bill payment.........................................................................................................................
Bank account number payment.....................................................................................................................
Private currency.............................................................................................................................................
Bitcoin........................................................................................................................................................
Other kinds of virtual currency...................................................................................................................

—
0.7
—
0.3
0.3
0.0

Other means of payment................................................................................................................................
Direct deduction from income.......................................................................................................................

—
—

Notes: 1, 2, 7.

Survey of Consumer Payment Choice

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©2008-2017 Federal Reserve Bank of Boston

2015 Survey of Consumer Payment Choice - Standard error tables
Table 11
Current Adoption of Debit, Credit, and Charge Cards, by Instrument Type and Features
Percentage of consumers
Debit cards......................................................................................................................................................
Rewards.........................................................................................................................................................

1.4
1.3

Credit cards or charge cards.........................................................................................................................
Rewards*.......................................................................................................................................................
Nonrewards...................................................................................................................................................

1.6
1.8
1.7

Credit cards.................................................................................................................................................
Rewards......................................................................................................................................................
Nonrewards................................................................................................................................................

1.6
1.8
1.7

General purpose.........................................................................................................................................
Rewards...................................................................................................................................................
Nonrewards.............................................................................................................................................
Visa, MasterCard, Discover ...................................................................................................................
Visa......................................................................................................................................................
MasterCard...........................................................................................................................................
Discover...............................................................................................................................................
American Express ...................................................................................................................................
Company or store branded ........................................................................................................................
Rewards...................................................................................................................................................
Nonrewards.............................................................................................................................................

1.7
1.8
1.6
1.7
1.8
1.7
1.3
1.2
1.7
1.5
1.4

Charge cards................................................................................................................................................
Rewards......................................................................................................................................................
Nonrewards................................................................................................................................................
American Express charge cards..................................................................................................................
Rewards...................................................................................................................................................
Nonrewards.............................................................................................................................................
Diners Club or other charge cards..............................................................................................................
Rewards...................................................................................................................................................
Nonrewards.............................................................................................................................................

0.7
0.6
0.4
0.6
0.5
0.3
0.3
0.2
0.3

* The sum of "Rewards" and "Nonrewards" can add up to more than total in the bold row above because consumers can
adopt both at the same time.
Notes: 2, 8.

Survey of Consumer Payment Choice

Version of June 2017
T-16

©2008-2017 Federal Reserve Bank of Boston

2015 Survey of Consumer Payment Choice - Standard error tables
Table 12
Current Adoption of Prepaid Cards, by Type and Features
Percentage of consumers
Prepaid cards..................................................................................................................................................
General-purpose prepaid cards......................................................................................................................

1.8
1.6

Government related....................................................................................................................................
Direct Express card....................................................................................................................................
Electronic benefits transfer (EBT) card......................................................................................................
Public transportation card...........................................................................................................................
Other federal, state, or local government benefit card................................................................................

1.3
0.5
1.0
0.9
0.6

Employer related.........................................................................................................................................
Payroll card................................................................................................................................................
Incentive card.............................................................................................................................................
Benefit card................................................................................................................................................

1.2
0.4
0.5
1.1

Other............................................................................................................................................................
Gift card.....................................................................................................................................................
Phone card..................................................................................................................................................
Remittance card..........................................................................................................................................
Rebate card.................................................................................................................................................
Location specific card................................................................................................................................
Other general purpose card.........................................................................................................................
Other types of passes or membership cards................................................................................................

1.8
1.7
0.5
0.1
1.0
0.5
1.1
1.0

Brand name general purpose reloadable prepaid card adoption
Visa Prepaid Card......................................................................................................................................
MasterCard Prepaid Card...........................................................................................................................
American Express Bluebird........................................................................................................................
Prepaid card from a bank...........................................................................................................................
NetSpend....................................................................................................................................................
Green Dot...................................................................................................................................................
Walmart MoneyCard..................................................................................................................................
AccountNow Gold Card.............................................................................................................................

1.4
1.1
1.0
0.3
0.8
0.6
0.7
0.8
0.5

* The sum of "General purpose prepaid cards" and "Non-general purpose prepaid cards" can add up to more than total in the bold row
above because consumers can adopt both at the same time.
Notes: 2, 5, 10.

Survey of Consumer Payment Choice

Version of June 2017
T-17

©2008-2017 Federal Reserve Bank of Boston

2015 Survey of Consumer Payment Choice - Standard error tables
Table 13
Number of Adopted Accounts and Payment Cards
Mean number per adopter
Deposit accounts*...........................................................................................................................................
Checking*......................................................................................................................................................
Savings*........................................................................................................................................................

0.1
0.0
0.0

Payment cards*..............................................................................................................................................
ATM card*....................................................................................................................................................
ATM card (no debit feature)*....................................................................................................................
Debit card*.................................................................................................................................................

0.2
0.1
0.1
0.0

Credit cards or charge cards*........................................................................................................................
Rewards†....................................................................................................................................................
Nonrewards†..............................................................................................................................................

0.1
0.1
0.1

Credit cards†..............................................................................................................................................
Rewards†.................................................................................................................................................
Nonrewards†...........................................................................................................................................

0.1
0.1
0.1

General purpose†....................................................................................................................................
Rewards†..............................................................................................................................................
Nonrewards†........................................................................................................................................

0.1
0.1
0.1

Branded †................................................................................................................................................
Rewards†..............................................................................................................................................
Nonrewards†........................................................................................................................................

0.1
0.1
0.0

Charge cards†.............................................................................................................................................
Rewards†.................................................................................................................................................
Nonrewards†...........................................................................................................................................

0.0
0.0
0.0

Prepaid cards‡...............................................................................................................................................
Government related‡..................................................................................................................................
Employer related‡......................................................................................................................................
Other‡.........................................................................................................................................................

0.2
0.2
0.0
0.1

* Each row uses adopters of that particular payment instrument as the denominator. For example, in 2015, checking account adopters had
1.6 checking accounts.
† These rows use the number of credit or charge card adopters as the denominator.
‡ This row uses the number of prepaid card adopters as the denominator.
Notes: 2, 5, 8.

Survey of Consumer Payment Choice

Version of June 2017
T-18

©2008-2017 Federal Reserve Bank of Boston

2015 Survey of Consumer Payment Choice - Standard error tables
Table 14a
Reasons for Nonadoption of Accounts and Account Access Methods
Percentage of non-adopters
Checking account
I don't write enough checks to make it worthwhile........................................................................................
The minimum balance is too high..................................................................................................................
I don't like dealing with banks.......................................................................................................................
The fees and service charges are too high.....................................................................................................
No bank has convenient hours or location.....................................................................................................
No bank will give me a checking account.....................................................................................................
Other..............................................................................................................................................................

4.4
2.4
5.7
4.8
0.3
5.7
5.0

ATM card
My bank did not give me one........................................................................................................................
I have a debit card that I can use to get cash.................................................................................................
I get cash from other sources.........................................................................................................................
I don't use cash often.....................................................................................................................................
Other..............................................................................................................................................................

1.1
2.3
1.6
1.0
1.2

Automatic bill payments
I like to have more control over when my bills are paid................................................................................
I'm worried about identity theft.....................................................................................................................
I'm worried about overdrafting my bank account..........................................................................................
I can't be sure that my bills will be paid on time...........................................................................................
Other..............................................................................................................................................................

3.1
2.0
2.4
1.6
1.8

Notes: 2.

Survey of Consumer Payment Choice

Version of June 2017
T-19

©2008-2017 Federal Reserve Bank of Boston

2015 Survey of Consumer Payment Choice - Standard error tables
Table 14b
Reasons for Nonadoption of Payment Instruments
Percentage of non-adopters
Credit card
My current payment methods meet all of my needs......................................................................................
I'm worried about my personal or financial information being stolen...........................................................
Credit cards are too costly.............................................................................................................................
I don't want to go into debt............................................................................................................................
I only want to spend money that I have.........................................................................................................
I applied for a credit card, but it was not approved.......................................................................................
I don't want to pay interest on my purchases.................................................................................................
Interest rates are too high..............................................................................................................................
Other..............................................................................................................................................................

3.4
1.7
2.9
4.6
4.7
2.7
2.8
2.7
3.4

General purpose prepaid card
My current payment methods meet all of my needs......................................................................................
I've never heard of this type of card..............................................................................................................
There are too many fees for using these types of cards.................................................................................
No one has given me this type of card...........................................................................................................
If I'm going to use a card, I would rather use a debit or credit card..............................................................
Other..............................................................................................................................................................

2.3
0.8
1.1
1.1
2.0
0.5

Debit card
My current payment methods meet all of my needs......................................................................................
I'm worried about a security breach affecting my checking account.............................................................
I would rather use a credit card.....................................................................................................................
I asked my bank not to give me a debit card.................................................................................................
I gave my debit card back to my bank...........................................................................................................
I would rather write checks...........................................................................................................................
My bank did not give me a debit card...........................................................................................................
I don't want to overdraft my checking account..............................................................................................
I have an ATM card to get cash.....................................................................................................................
Other..............................................................................................................................................................

7.0
1.8
6.0
1.9
0.0
4.4
0.0
0.0
3.2
2.6

Virtual currency *
I do not understand the technology................................................................................................................
Not accepted for payment very often.............................................................................................................
My current payment methods meet all of my needs......................................................................................
The U.S. dollar value of virtual currency varies too much............................................................................
It is not guaranteed by the U.S. government..................................................................................................
It is not easy to acquire or use.......................................................................................................................
Other..............................................................................................................................................................

2.3
1.0
2.6
0.6
1.1
0.8
1.0

* The estimates for virtual currency non-adoption measure consumers who have heard of virtual currency, but not adopted it.
Notes: 2.

Survey of Consumer Payment Choice

Version of June 2017
T-20

©2008-2017 Federal Reserve Bank of Boston

2015 Survey of Consumer Payment Choice - Standard error tables
Table 15
Mean Number of Payment Instruments Adopted by Account and Payment Instrument Adopters
Mean number per consumer or adopter
Available number of payment instruments (all consumers).......................................................................

—

Total (all consumers)...................................................................................................................................
Paper instruments.......................................................................................................................................
Card instruments.........................................................................................................................................
Electronic instruments................................................................................................................................

0.1
0.0
0.0
0.0

Deposit account adopters.........................................................................................................................
Checking and savings account adopters..................................................................................................
Checking account adopters, no savings...................................................................................................

0.0
0.0
0.1

Paper instrument adopters......................................................................................................................
Cash adopters..........................................................................................................................................
Check adopters........................................................................................................................................
Money order adopters..............................................................................................................................
Traveler's check adopters........................................................................................................................

0.1
0.1
0.0
0.1
s

Payment card adopters............................................................................................................................
Debit card adopters.................................................................................................................................
Credit card adopters................................................................................................................................
Prepaid card adopters..............................................................................................................................

0.1
0.0
0.0
0.1

Electronic payment adopters...................................................................................................................
Online banking bill payment adopters.....................................................................................................
Bank account number payment adopters.................................................................................................

0.0
0.0
0.0

Deposit account nonadopters..................................................................................................................

0.1

Notes: 2, 4, 5, 11.

Survey of Consumer Payment Choice

Version of June 2017
T-21

©2008-2017 Federal Reserve Bank of Boston

2015 Survey of Consumer Payment Choice - Standard error tables
Table 16
Liquid Asset Balances
Dollars per consumer, except as noted
All Consumers

Mean

Median

Total....................................................................................................................................
Excluding large-value cash holdings...............................................................................

1,517
1,539

97
97

Cash holdings..................................................................................................................
On person.......................................................................................................................
On property....................................................................................................................

82
7
80

3
1
1

Excluding large-value holdings*....................................................................................
On person....................................................................................................................
On property.................................................................................................................

14
7
11

3
1
1

Checking account balances............................................................................................
Primary checking account..............................................................................................
Secondary checking account..........................................................................................

1,506
1,067
510

75
36
7

Checking Account Adopters Only†

Mean

Median

Total....................................................................................................................................
Excluding large-value cash holdings...............................................................................

1,663
1,686

111
113

Checking account balances............................................................................................
Primary checking account..............................................................................................
Secondary checking account..........................................................................................

1,700
1,204
1,448

101
89
129

* Large value holdings are values greater than the 98th percentile of all observations. Estimates are for the sub-sample of respondents with
total cash holdings of less than or equal to the 98th percentile. Large value holdings cut-offs are approximately $2,300 in 2015.
† Measured cash adoption is essentially 100%. Therefore, these tables do not report cash adopters separately.
Notes: 2, 3.

Survey of Consumer Payment Choice

Version of June 2017
T-22

©2008-2017 Federal Reserve Bank of Boston

2015 Survey of Consumer Payment Choice - Standard error tables
Table 17
Cash Holdings, by Adoption of Deposit Accounts and Payment Instruments
Dollars per consumer*†
Adopters

Mean

Median

Deposit account .................................................................................................................
On person..........................................................................................................................
On property.......................................................................................................................

15
7
12

5
2
1

ATM or debit card ............................................................................................................
On person..........................................................................................................................
On property.......................................................................................................................

15
8
13

4
2
1

Credit card ........................................................................................................................
On person..........................................................................................................................
On property.......................................................................................................................

17
9
14

8
1
2

Prepaid card ......................................................................................................................
On person..........................................................................................................................
On property.......................................................................................................................

17
11
13

6
3
2

Money order.......................................................................................................................
On person..........................................................................................................................
On property.......................................................................................................................

33
13
28

6
4
1

Mean

Median

Deposit account..................................................................................................................
On person..........................................................................................................................
On property.......................................................................................................................

13
12
3

2
2
2

ATM or debit card.............................................................................................................
On person..........................................................................................................................
On property.......................................................................................................................

25
18
15

9
6
2

Credit card.........................................................................................................................
On person..........................................................................................................................
On property.......................................................................................................................

15
7
10

3
2
1

Prepaid card.......................................................................................................................
On person..........................................................................................................................
On property.......................................................................................................................

23
5
21

6
2
1

Money order.......................................................................................................................
On person..........................................................................................................................
On property.......................................................................................................................

15
8
13

5
2
2

Nonadopters

* "On person" is defined as cash held in the respondent's wallet, purse, and/or pocket. "On property" is defined as cash held elsewhere by
the respondent (in the respondent's home, car, office, etc.) instead of on person.
† Excluding large value holdings. See Table 14 for definition of large value holdings.
Notes: 2, 3, 5.

Survey of Consumer Payment Choice

Version of June 2017
T-23

©2008-2017 Federal Reserve Bank of Boston

2015 Survey of Consumer Payment Choice - Standard error tables
Table 18
Cash Withdrawals, Total and at Most Frequented Location
Dollars per consumer per location, except as noted*
Total, per month

Mean‡

Median

Cash withdrawals†.............................................................................................................
Amount per withdrawal....................................................................................................
Withdrawals (number per month).....................................................................................

—
6
—

19
2
0.3

Most frequented location...............................................................................................
Amount per withdrawal.................................................................................................
Withdrawals (number per month)..................................................................................

—
6
—

7
3
0.2

All other locations...........................................................................................................
Amount per withdrawal.................................................................................................
Withdrawals (number per month)..................................................................................

—
3
—

2
3
0.1

Mean

Median

ATM....................................................................................................................................
Amount per withdrawal....................................................................................................
Withdrawals (number per month).....................................................................................

—
5
—

22
4
0.2

Bank teller..........................................................................................................................
Amount per withdrawal....................................................................................................
Withdrawals (number per month).....................................................................................

—
18
—

48
12
0.2

Check cashing store...........................................................................................................
Amount per withdrawal....................................................................................................
Withdrawals (number per month).....................................................................................

s
s
s

s
s
s

Retail or grocery store.......................................................................................................
Amount per withdrawal....................................................................................................
Withdrawals (number per month).....................................................................................

—
3
—

12
4
0.1

Employer............................................................................................................................
Amount per withdrawal....................................................................................................
Withdrawals (number per month).....................................................................................

s
s
s

s
s
s

Family or friend.................................................................................................................
Amount per withdrawal....................................................................................................
Withdrawals (number per month).....................................................................................

—
13
—

51
3
0.8

Other...................................................................................................................................
Amount per withdrawal....................................................................................................
Withdrawals (number per month).....................................................................................

—
45
—

217
19
0.2

At Most Frequented Location, per month

* The amount for each location is the dollar amount of withdrawals at that location only by consumers who named that location as their
most frequent location. Amount withdrawn per month is obtained from the amount per withdrawal times the number of withdrawals,
calculated for each consumer.
† Cash withdrawals per month is the withdrawal-weighted average of typical amounts per withdrawal from the primary and all other
locations.
‡ The missing values in the "Mean" column are due to the fact that the data quality of the frequency of withdrawal numbers is suspect.
Refer to the Technical Appendix for detail.
Notes: 2, 3, 11.

Survey of Consumer Payment Choice

Version of June 2017
T-24

©2008-2017 Federal Reserve Bank of Boston

2015 Survey of Consumer Payment Choice - Standard error tables
Table 19
Cash Withdrawal Preferences, by Location and Method
Percentage of consumers
Share of Consumers Making a Cash Withdrawal*
Monthly............................................................................................................................................................
Annually...........................................................................................................................................................

—
—

Most Frequented Location
ATM.................................................................................................................................................................
Bank teller........................................................................................................................................................
Check cashing store..........................................................................................................................................
Retail or grocery store......................................................................................................................................
Employer..........................................................................................................................................................
Family or friend................................................................................................................................................
Payday lender...................................................................................................................................................
Other.................................................................................................................................................................

1.8
1.4
0.4
1.2
0.6
0.9
0.3
0.7

* The missing values in the "Share of Consumers Making a Cash Withdrawal" section are due to the fact that the data quality of the
frequency of withdrawal numbers is suspect. Refer to the Technical Appendix for detail.
Notes: 2.

Survey of Consumer Payment Choice

Version of June 2017
T-25

©2008-2017 Federal Reserve Bank of Boston

2015 Survey of Consumer Payment Choice - Standard error tables
Table 20
Total Cash Withdrawals, by Adoption of Deposit Accounts and Payment Instrument
Dollars per consumer per location, except as noted*
Adopters, per month

Mean†

Median

Deposit account‡................................................................................................................
Amount per withdrawal....................................................................................................
Withdrawals (number per month).....................................................................................

—
6
—

15
3
0.3

ATM or debit card.............................................................................................................
Amount per withdrawal....................................................................................................
Withdrawals (number per month).....................................................................................

—
6
—

14
3
0.3

Credit card.........................................................................................................................
Amount per withdrawal....................................................................................................
Withdrawals (number per month).....................................................................................

—
7
—

14
5
0.3

Prepaid card.......................................................................................................................
Amount per withdrawal....................................................................................................
Withdrawals (number per month).....................................................................................

—
7
—

25
5
0.3

Money order.......................................................................................................................
Amount per withdrawal....................................................................................................
Withdrawals (number per month).....................................................................................

—
14
—

64
10
0.4

Mean

Median

Deposit account..................................................................................................................
Amount per withdrawal....................................................................................................
Withdrawals (number per month).....................................................................................

—
17
—

179
20
1.5

ATM or debit card.............................................................................................................
Amount per withdrawal....................................................................................................
Withdrawals (number per month).....................................................................................

—
20
—

67
21
0.5

Credit card.........................................................................................................................
Amount per withdrawal....................................................................................................
Withdrawals (number per month).....................................................................................

—
9
—

91
7
1.0

Prepaid card.......................................................................................................................
Amount per withdrawal....................................................................................................
Withdrawals (number per month).....................................................................................

—
10
—

27
5
0.2

Money order.......................................................................................................................
Amount per withdrawal....................................................................................................
Withdrawals (number per month).....................................................................................

—
6
—

13
3
0.2

Nonadopters, per month

* Amount withdrawn per month is obtained from the amount per withdrawal times the number of withdrawals, calculated for each
consumer.
† The missing values in the "Mean" column are due to the fact that the data quality of the frequency of withdrawal numbers is suspect.
Refer to the Technical Appendix for detail.
‡ The unit for the bold rows is "dollar amount per month".
Notes: 2, 3, 5.

Survey of Consumer Payment Choice

Version of June 2017
T-26

©2008-2017 Federal Reserve Bank of Boston

2015 Survey of Consumer Payment Choice - Standard error tables
Table 21
Share of Consumers or Adopters Using Nonbank Services
Percentage of consumers or adopters
Percentage of consumers
Nonbank payment accounts*.........................................................................................................................
Amazon Payments.........................................................................................................................................
Google Wallet...............................................................................................................................................
PayPal............................................................................................................................................................

1.7
0.8
0.6
1.6

Underbanked financial services†
Non-bank money order/cashier's check, check cashing, remittance, payday loan.........................................
Pawn shop, rent-to-own services, tax refund anticipation loan......................................................................

—
—
—

Percentage of nonbank payment account adopters
Nonbank payment accounts...........................................................................................................................
Amazon Payments.........................................................................................................................................
Google Wallet...............................................................................................................................................
PayPal............................................................................................................................................................

2.2
1.6
1.1
2.3

Percentage of bank account adopters
Underbanked financial services‡
Payment services...........................................................................................................................................
Money order or cashiers check...................................................................................................................
Check cashing.............................................................................................................................................
Remittance..................................................................................................................................................
Financing.......................................................................................................................................................
Payday loan................................................................................................................................................
Selling an item at a pawn shop...................................................................................................................
Rent-to-own services..................................................................................................................................
Tax refund anticipation loan.......................................................................................................................

1.5
1.4
1.4
0.7
0.1
1.0
0.8
0.6
0.5
0.4

* Use data was not collected for the other mobile apps or online accounts listed in Table 4, due to low adoption rates and limited survey
time.
† Underbanked is not displayed in the "Percentage of consumers" panel because to be underbanked, one must have a bank account.
Therefore, it is only a valid measurement of consumers who have adopted bank accounts.
‡ "Underbanked" is defined as having a bank account and doing one of the actions listed in the past 12 months. These actions are based on
the FDIC definition of underbanked consumers.
Notes: 1, 2.

Survey of Consumer Payment Choice

Version of June 2017
T-27

©2008-2017 Federal Reserve Bank of Boston

2015 Survey of Consumer Payment Choice - Standard error tables
Table 22
Share of Consumers Using Payment Instruments, by Type of Asset or Liability
Percentage of consumers
Monthly

Annual

Assets..................................................................................................................................
Money (M1)*...................................................................................................................
Cash (currency)..............................................................................................................
Traveler's check.............................................................................................................
Demand deposit accounts, consumer.............................................................................
Checks........................................................................................................................
Certified...................................................................................................................
Debit card...................................................................................................................
Online banking bill payment.......................................................................................
Bank account number payment...................................................................................
Other deposit accounts, bank.........................................................................................
Cashier's check............................................................................................................

0.7
0.7
1.3
—
1.3
1.8
—
1.7
1.6
1.8
—
—

0.7
0.7
1.2
0.2
1.3
1.8
1.2
1.7
1.6
1.7
1.0
1.0

Private currency.............................................................................................................
Bitcoin...........................................................................................................................
Other kinds of virtual currency......................................................................................

0.2
0.0
0.2

0.2
0.0
0.2

Unknown asset type†......................................................................................................
Money order..................................................................................................................
Prepaid card...................................................................................................................

1.5
1.1
1.2

1.6
1.2
1.3

Liabilities............................................................................................................................
Credit or charge card........................................................................................................
Credit.............................................................................................................................
Charge............................................................................................................................
Text/SMS mobile payment...............................................................................................

1.8
1.8
—
—
—

1.8
1.8
—
—
0.9

Other means of payment...................................................................................................
Direct deduction from income..........................................................................................

1.2
1.2

1.3
1.3

* For official definition of M1, see Federal Reserve Statistical Release H.6.
† These types are "unknown" because it is unknown if the underlying funds are held in a deposit account or not.
Notes: 1, 2, 5.

Survey of Consumer Payment Choice

Version of June 2017
T-28

©2008-2017 Federal Reserve Bank of Boston

2015 Survey of Consumer Payment Choice - Standard error tables
Table 23a
Share of Consumers Using Payment Instruments and Other Means of Payment
Percentage of consumers
Monthly

Annual

Paper instruments..............................................................................................................
Cash..................................................................................................................................
Check................................................................................................................................
Certified check...............................................................................................................
Money order.....................................................................................................................
Traveler's check................................................................................................................
Cashier's check..................................................................................................................

1.1
1.3
1.8
—
1.1
—
—

1.0
1.2
1.8
1.2
1.2
0.2
1.0

Payment cards....................................................................................................................
Debit.................................................................................................................................
Credit or charge................................................................................................................
Prepaid..............................................................................................................................

1.3
1.7
1.8
1.2

1.3
1.7
1.8
1.3

Electronic payments..........................................................................................................
Online banking bill payment.............................................................................................
Bank account number payment.........................................................................................

1.7
1.6
1.8

1.7
1.6
1.7

Unknown/unspecified instrument.....................................................................................
Mobile payments...............................................................................................................
Text message payment...................................................................................................
Tap phone and pay at point of sale................................................................................
Scanned QR code or showed phone to pay....................................................................
Used mobile app while not at point of sale....................................................................

—
—
—
—
—
—

1.5
1.5
0.9
0.9
1.0
1.2

Other means of payment...................................................................................................
Direct deduction from income..........................................................................................

1.2
1.2

1.3
1.3

Notes: 1, 2.

Survey of Consumer Payment Choice

Version of June 2017
T-29

©2008-2017 Federal Reserve Bank of Boston

2015 Survey of Consumer Payment Choice - Standard error tables
Table 23b
Share of Adopters Using Payment Instruments and Other Means of Payment
Percentage of adopters*
Monthly

Annual

Paper instruments..............................................................................................................
Cash..................................................................................................................................
Check................................................................................................................................
Certified check...............................................................................................................
Money order.....................................................................................................................
Traveler's check................................................................................................................
Cashier's check..................................................................................................................

1.1
1.2
1.8
—
4.2
—
—

1.0
1.1
1.6
—
4.1
—
—

Payment cards....................................................................................................................
Debit.................................................................................................................................
Credit or charge................................................................................................................
Prepaid..............................................................................................................................

1.1
1.5
1.7
1.9

1.0
1.4
1.6
2.0

Electronic payments..........................................................................................................
Online banking bill payment.............................................................................................
Bank account number payment†.......................................................................................

1.3
2.4
1.3

1.0
2.2
0.0

Unknown/unspecified instrument.....................................................................................
Mobile payments†.............................................................................................................
Text/SMS.......................................................................................................................
Contactless.....................................................................................................................
Scanned a barcode.........................................................................................................
Used a mobile app.........................................................................................................

—
—
—
—
—
—

—
0.0
3.3
3.4
3.6
3.6

Other means of payment
Direct deduction from income†........................................................................................

1.2

0.0

* Each payment instrument uses adopters of that particular payment instrument as the denominator. For example, in 2015, 1.2 percent of
cash adopters use cash in a typical month.
† Estimates are 100 percent whenever adoption is defined solely as annual incidence of use, as for mobile payments. Shares using for each
type of mobile payment are calculated as the share of all consumers using any type of mobile payment who use that particular type.
Notes: 1, 2, 5.

Survey of Consumer Payment Choice

Version of June 2017
T-30

©2008-2017 Federal Reserve Bank of Boston

2015 Survey of Consumer Payment Choice - Standard error tables
Table 24
Share of Consumers Making a Transaction, by Type of Transaction
Percentage of consumers
Monthly

Annual

Any transaction..................................................................................................................
Online or electronic .........................................................................................................
By mail, in person, or by phone .......................................................................................

0.7
1.3
0.8

0.7
1.2
0.7

Bill payments...................................................................................................................
Automatic......................................................................................................................
Direct deduction from income....................................................................................
Online............................................................................................................................
By mail, in person, or by phone.....................................................................................

1.1
1.8
1.2
1.6
1.6

1.1
1.8
1.3
1.6
1.5

Nonbill payments............................................................................................................
Online or electronic.......................................................................................................
By mail, in person, or by phone.....................................................................................
Retail goods................................................................................................................
Services.......................................................................................................................

0.8
1.8
0.8
1.0
1.2

0.8
1.8
0.8
1.0
1.1

Person to person.............................................................................................................
Online or electronic....................................................................................................
By mail, in person, or by phone..................................................................................

1.8
1.3
1.8

1.7
1.5
1.8

Notes: 2.

Survey of Consumer Payment Choice

Version of June 2017
T-31

©2008-2017 Federal Reserve Bank of Boston

2015 Survey of Consumer Payment Choice - Standard error tables
Table 25
Share of Consumers Using Payment Instrument, by Type of Transaction
Percentage of consumers
Nonbill payments

Bill
payments

Monthly

Online

Not online*

Paper instruments.................................................................................
Cash......................................................................................................
Check....................................................................................................
Money order.........................................................................................
Traveler's check....................................................................................

1.7
1.7
1.8
1.0
—

1.3
—
1.2
0.5
—

1.2
1.3
1.6
0.6
—

Payment cards.......................................................................................
Debit.....................................................................................................
Credit or charge....................................................................................
Prepaid.................................................................................................

1.6
1.8
1.7
0.7

1.8
1.6
1.5
0.7

1.4
1.7
1.8
1.1

Electronic payments..............................................................................
Online banking bill payment................................................................
Bank account number payment.............................................................

1.8
1.6
1.8

1.2
—
1.2

1.2
0.8
1.1

Other means of payment.......................................................................
Direct deduction from income..............................................................

1.2
1.2

—
—

—
—

Nonbill payments

Bill
payments

Annual

Online

Not online*

Paper instruments.................................................................................
Cash......................................................................................................
Check....................................................................................................
Money order.........................................................................................
Traveler's check....................................................................................

1.6
1.7
1.8
1.1
—

1.5
—
1.4
0.7
—

1.1
1.2
1.7
0.7
—

Payment cards.......................................................................................
Debit.....................................................................................................
Credit or charge....................................................................................
Prepaid.................................................................................................

1.6
1.8
1.8
0.9

1.8
1.7
1.7
0.9

1.4
1.7
1.8
1.2

Electronic payments..............................................................................
Online banking bill payment................................................................
Bank account number payment.............................................................

1.7
1.6
1.8

1.4
—
1.4

1.4
0.9
1.2

Other means of payment.......................................................................
Direct deduction from income..............................................................

1.3
1.3

—
—

—
—

* Not online refers to retail goods payments, payments for services, and person-to-person payments.
Notes: 1, 2.

Survey of Consumer Payment Choice

Version of June 2017
T-32

©2008-2017 Federal Reserve Bank of Boston

2015 Survey of Consumer Payment Choice - Standard error tables
Table 26
Share of Consumers Using Payment Instrument, by Type of Bill Payment
Percentage of consumers
Automatic

Online

By mail or
in person

Any instrument......................................................................................

1.8

1.6

1.6

Paper instruments.................................................................................
Cash......................................................................................................
Check....................................................................................................
Money order.........................................................................................
Traveler's check....................................................................................

—
—
—
—
—

—
—
—
—
—

1.7
1.7
1.8
1.0
—

Payment cards.......................................................................................
Debit.....................................................................................................
Credit or charge....................................................................................
Prepaid.................................................................................................

1.8
1.6
1.5
—

1.8
1.7
1.5
—

1.8
1.6
1.3
0.6

Electronic payments..............................................................................
Online banking bill payment................................................................
Bank account number payment.............................................................

1.8
1.4
1.7

1.8
1.5
1.7

—
—
—

Other means of payment.......................................................................
Direct deduction from income..............................................................

1.2
1.2

—
—

—
—

Automatic

Online

By mail or
in person

Any instrument......................................................................................

1.8

1.6

1.5

Paper instruments.................................................................................
Cash......................................................................................................
Check....................................................................................................
Money order.........................................................................................
Traveler's check....................................................................................

—
—
—
—
—

—
—
—
—
—

1.6
1.7
1.8
1.1
—

Payment cards.......................................................................................
Debit.....................................................................................................
Credit or charge....................................................................................
Prepaid.................................................................................................

1.8
1.6
1.5
—

1.8
1.8
1.6
—

1.8
1.7
1.4
0.8

Electronic payments..............................................................................
Online banking bill payment................................................................
Bank account number payment.............................................................

1.8
1.4
1.7

1.8
1.5
1.8

—
—
—

Other means of payment.......................................................................
Direct deduction from income..............................................................

1.3
1.3

—
—

—
—

Monthly

Annual

Notes: 1, 2.

Survey of Consumer Payment Choice

Version of June 2017
T-33

©2008-2017 Federal Reserve Bank of Boston

2015 Survey of Consumer Payment Choice - Standard error tables
Table 27
Share of Consumers Using Payment Instrument, by Type of Nonbill, In-Person Transactions
Percentage of consumers
Retail

Services and
other

Person to
person

Any instrument......................................................................................

1.0

1.2

1.8

Paper instruments.................................................................................
Cash......................................................................................................
Check....................................................................................................
Money order.........................................................................................
Traveler's check....................................................................................

1.5
1.6
1.3
0.4
—

1.6
1.7
1.4
0.5
—

1.8
1.7
1.1
0.4
—

Payment cards.......................................................................................
Debit.....................................................................................................
Credit or charge....................................................................................
Prepaid.................................................................................................

1.5
1.8
1.8
1.0

1.6
1.8
1.8
0.9

0.9
0.7
0.7
—

Electronic payments..............................................................................
Online banking bill payment................................................................
Bank account number payment.............................................................

—
—
—

—
—
—

1.2
0.8
1.1

Other means of payment.......................................................................
Direct deduction from income..............................................................

—
—

—
—

—
—

Retail

Services and
other

Person to
person

Any instrument......................................................................................

1.0

1.1

1.7

Paper instruments.................................................................................
Cash......................................................................................................
Check....................................................................................................
Money order.........................................................................................
Traveler's check....................................................................................

1.5
1.5
1.4
0.4
—

1.5
1.6
1.5
0.5
—

1.8
1.8
1.5
0.5
—

Payment cards.......................................................................................
Debit.....................................................................................................
Credit or charge....................................................................................
Prepaid.................................................................................................

1.5
1.8
1.8
1.1

1.6
1.8
1.8
1.0

1.1
1.0
0.8
—

Electronic payments..............................................................................
Online banking bill payment................................................................
Bank account number payment.............................................................

—
—
—

—
—
—

1.4
0.9
1.2

Other means of payment.......................................................................
Direct deduction from income..............................................................

—
—

—
—

—
—

Monthly

Annual

Notes: 1, 2.

Survey of Consumer Payment Choice

Version of June 2017
T-34

©2008-2017 Federal Reserve Bank of Boston

2015 Survey of Consumer Payment Choice - Standard error tables
Table 28a
Number of Consumer Payments in a Typical Month, by Type of Asset or Liability
Number per consumer
Mean
Total payments...............................................................................................................................................
Assets...............................................................................................................................................................
Money (M1)*...............................................................................................................................................
Cash (currency)..........................................................................................................................................
Traveler's check..........................................................................................................................................
Demand deposit accounts, consumer..........................................................................................................
Checks.....................................................................................................................................................
Certified................................................................................................................................................
Debit card................................................................................................................................................
Online banking bill payment...................................................................................................................
Bank account number payment...............................................................................................................
Other deposit accounts...............................................................................................................................
Cashier's check........................................................................................................................................

1.8
1.6
1.6
0.8
—
1.3
0.3
—
1.1
0.2
0.2
—
—

Private currency..........................................................................................................................................
Bitcoin........................................................................................................................................................
Other kinds of virtual currency...................................................................................................................

—
—
—

Unknown asset type†...................................................................................................................................
Money order...............................................................................................................................................
Prepaid card................................................................................................................................................
Prepaid card, per adopter‡.........................................................................................................................

0.2
0.1
0.2
0.4

Liabilities.........................................................................................................................................................
Credit or charge card.....................................................................................................................................
Credit..........................................................................................................................................................
Charge........................................................................................................................................................
Text/SMS mobile payment............................................................................................................................

0.8
0.8
—
—
—

Other means of payment................................................................................................................................
Direct deduction from income.......................................................................................................................

0.1
0.1

* For official definition of M1, see Federal Reserve Statistical Release H.6.
† These types are "unknown" because it is unknown if the underlying funds are held in a deposit account or not.
‡ Estimates are calculated using only adopters of a payment instrument, not all consumers.
Notes: 1, 2.

Survey of Consumer Payment Choice

Version of June 2017
T-35

©2008-2017 Federal Reserve Bank of Boston

2015 Survey of Consumer Payment Choice - Standard error tables
Table 28b
Percentage Share of Consumer Payments in a Typical Month, by Type of Asset or Liability
Percentage per consumer
Share (%)
Total payments...............................................................................................................................................
Assets...............................................................................................................................................................
Money (M1)*...............................................................................................................................................
Cash (currency)..........................................................................................................................................
Traveler's check..........................................................................................................................................
Demand deposit accounts, consumer..........................................................................................................
Checks.....................................................................................................................................................
Certified................................................................................................................................................
Debit card................................................................................................................................................
Online banking bill payment...................................................................................................................
Bank account number payment...............................................................................................................
Other deposit accounts...............................................................................................................................
Cashier's check........................................................................................................................................

—
—
—
—
—
—
—
—
—
—
—
—
—

Private currency..........................................................................................................................................
Bitcoin........................................................................................................................................................
Other kinds of virtual currency...................................................................................................................

—
—
—

Unknown asset type†...................................................................................................................................
Money order...............................................................................................................................................
Prepaid card................................................................................................................................................
Prepaid card, per adopter‡.........................................................................................................................

—
—
—
—

Liabilities.........................................................................................................................................................
Credit or charge card.....................................................................................................................................
Credit..........................................................................................................................................................
Charge........................................................................................................................................................
Text/SMS mobile payment............................................................................................................................

—
—
—
—
—

Other means of payment................................................................................................................................
Direct deduction from income.......................................................................................................................

—
—

* For official definition of M1, see Federal Reserve Statistical Release H.6.
† These types are "unknown" because it is unknown if the underlying funds are held in a deposit account or not.
‡ Estimates are calculated using only adopters of a payment instrument, not all consumers.
Notes: 1, 2.

Survey of Consumer Payment Choice

Version of June 2017
T-36

©2008-2017 Federal Reserve Bank of Boston

2015 Survey of Consumer Payment Choice - Standard error tables
Table 29
Consumer Payments in a Typical Month, by Payment Instrument

Number per consumer

Mean

Total payments...............................................................................................................................................

1.8

Paper instruments..........................................................................................................................................
Cash...............................................................................................................................................................
Check.............................................................................................................................................................
Money order..................................................................................................................................................
Traveler's check.............................................................................................................................................

0.9
0.8
0.3
0.1
—

Payment cards................................................................................................................................................
Debit..............................................................................................................................................................
Credit or charge.............................................................................................................................................
Prepaid..........................................................................................................................................................

1.3
1.1
0.8
0.2

Electronic payments.......................................................................................................................................
Online banking bill payment.........................................................................................................................
Bank account number payment.....................................................................................................................

0.3
0.2
0.2

Other means of payment................................................................................................................................
Direct deduction from income.......................................................................................................................

0.1
0.1

Percentage share

Share (%)

Total payments...............................................................................................................................................

—

Paper instruments..........................................................................................................................................
Cash...............................................................................................................................................................
Check.............................................................................................................................................................
Money order..................................................................................................................................................
Traveler's check.............................................................................................................................................

—
—
—
—
—

Payment cards................................................................................................................................................
Debit..............................................................................................................................................................
Credit or charge.............................................................................................................................................
Prepaid..........................................................................................................................................................

—
—
—
—

Electronic payments.......................................................................................................................................
Online banking bill payment.........................................................................................................................
Bank account number payment.....................................................................................................................

—
—
—

Other means of payment................................................................................................................................
Direct deduction from income.......................................................................................................................

—
—

* Estimates are calculated using only adopters of a payment instrument, not all consumers.
Notes: 1, 2.

Survey of Consumer Payment Choice

Version of June 2017
T-37

©2008-2017 Federal Reserve Bank of Boston

2015 Survey of Consumer Payment Choice - Standard error tables
Table 30
Consumer Payments in a Typical Month, by Type of Payment Transaction

Number per consumer

Mean

Total.................................................................................................................................................................
Online or electronic ......................................................................................................................................
By mail, in person, or by phone.....................................................................................................................

1.8
0.8
1.4

Bill payments...............................................................................................................................................
Automatic...................................................................................................................................................
Direct deduction from income.................................................................................................................
Other automatic.......................................................................................................................................
Online.........................................................................................................................................................
By mail, in person, or by phone..................................................................................................................

0.8
0.4
0.1
0.4
0.3
0.4

Nonbill payments.........................................................................................................................................
Retail and services......................................................................................................................................
Online or electronic.................................................................................................................................
By mail, in person, or by phone...............................................................................................................
Retail goods..........................................................................................................................................
Services................................................................................................................................................
Person to person.........................................................................................................................................
Online or electronic.................................................................................................................................
By mail, in person, or by phone...............................................................................................................

1.4
1.4
0.3
1.2
0.8
0.6
0.2
0.1
0.1
Share (%)

Percentage share
Total.................................................................................................................................................................
Online or electronic ......................................................................................................................................
By mail, in person, or by phone.....................................................................................................................

—
—
—

Bill payments...............................................................................................................................................
Automatic...................................................................................................................................................
Direct deduction from income.................................................................................................................
Other automatic.......................................................................................................................................
Online.........................................................................................................................................................
By mail, in person, or by phone..................................................................................................................

—
—
—
—
—
—

Nonbill Payments.........................................................................................................................................
Retail and services......................................................................................................................................
Online or electronic.................................................................................................................................
By mail, in person, or by phone...............................................................................................................
Retail goods..........................................................................................................................................
Services................................................................................................................................................
Person to person.........................................................................................................................................
Online or electronic.................................................................................................................................
By mail, in person, or by phone...............................................................................................................

—
—
—
—
—
—
—
—
—

Notes: 1, 2.

Survey of Consumer Payment Choice

Version of June 2017
T-38

©2008-2017 Federal Reserve Bank of Boston

2015 Survey of Consumer Payment Choice - Standard error tables
Table 31
Use of Payment Instruments in a Typical Month, by Type of Transaction

Nonbill payments

Bill
payments

Number per consumer

Online

Not online*

Paper instruments.................................................................................
Cash......................................................................................................
Check....................................................................................................
Money order.........................................................................................
Traveler's check....................................................................................

0.3
0.2
0.1
0.0
—

0.1
—
0.1
0.0
—

0.8
0.7
0.2
0.0
—

Payment cards.......................................................................................
Debit.....................................................................................................
Credit or charge....................................................................................
Prepaid.................................................................................................

0.6
0.5
0.2
0.1

0.2
0.2
0.1
0.1

0.9
0.8
0.6
0.1

Electronic payments..............................................................................
Online banking bill payment................................................................
Bank account number payment.............................................................

0.2
0.2
0.2

0.1
—
0.1

0.1
0.0
0.0

Other methods of payment...................................................................
Direct deduction from income..............................................................

0.1
0.1

—
—

—
—

Nonbill payments

Bill
payments

Percentage share of all payments

Online

Not online*

Paper instruments.................................................................................
Cash......................................................................................................
Check....................................................................................................
Money order.........................................................................................
Traveler's check....................................................................................

—
—
—
—
—

—
—
—
—
—

—
—
—
—
—

Payment cards.......................................................................................
Debit.....................................................................................................
Credit or charge....................................................................................
Prepaid.................................................................................................

—
—
—
—

—
—
—
—

—
—
—
—

Electronic payments..............................................................................
Online banking bill payment................................................................
Bank account number payment.............................................................

—
—
—

—
—
—

—
—
—

Other methods of payment...................................................................
Direct deduction from income..............................................................

—
—

—
—

—
—

* Not online refers to retail goods payments, payments for services, and person-to-person payments.
Notes: 1, 2.

Survey of Consumer Payment Choice

Version of June 2017
T-39

©2008-2017 Federal Reserve Bank of Boston

2015 Survey of Consumer Payment Choice - Standard error tables
Table 32
Use of Payment Instruments in a Typical Month, by Type of Bill Payment

Automatic

Online

By mail, in
person,
or by phone

Paper instruments.................................................................................
Cash......................................................................................................
Check....................................................................................................
Money order.........................................................................................
Traveler's check....................................................................................

—
—
—
—
—

—
—
—
—
—

0.3
0.2
0.1
0.0
—

Payment cards.......................................................................................
Debit.....................................................................................................
Credit or charge....................................................................................
Prepaid.................................................................................................

0.3
0.3
0.1
—

0.2
0.2
0.1
—

0.2
0.2
0.1
0.0

Electronic payments..............................................................................
Online banking bill payment................................................................
Bank account number payment.............................................................

0.1
0.1
0.1

0.2
0.1
0.1

—
—
—

Other means of payment.......................................................................
Direct deduction from income..............................................................

0.1
0.1

—
—

—
—

Automatic

Online

By mail, in
person,
or by phone

Paper instruments.................................................................................
Cash......................................................................................................
Check....................................................................................................
Money order.........................................................................................
Traveler's check....................................................................................

—
—
—
—
—

—
—
—
—
—

—
—
—
—
—

Payment cards.......................................................................................
Debit.....................................................................................................
Credit or charge....................................................................................
Prepaid.................................................................................................

—
—
—
—

—
—
—
—

—
—
—
—

Electronic payments..............................................................................
Online banking bill payment................................................................
Bank account number payment.............................................................

—
—
—

—
—
—

—
—
—

Other means of payment.......................................................................
Direct deduction from income..............................................................

—
—

—
—

—
—

Number per consumer

Percentage share of all payments

Notes: 1, 2.

Survey of Consumer Payment Choice

Version of June 2017
T-40

©2008-2017 Federal Reserve Bank of Boston

2015 Survey of Consumer Payment Choice - Standard error tables
Table 33
Use of Payment Instruments in a Typical Month, by Type of Nonbill, In-Person Transactions

Retail

Services and
other

Person to
person

Paper instruments.................................................................................
Cash......................................................................................................
Check....................................................................................................
Money order.........................................................................................
Traveler's check....................................................................................

0.5
0.5
0.1
0.0
—

0.4
0.3
0.1
0.0
—

0.1
0.1
0.0
0.0
—

Payment cards.......................................................................................
Debit.....................................................................................................
Credit or charge....................................................................................
Prepaid.................................................................................................

0.6
0.5
0.3
0.1

0.4
0.3
0.3
0.0

0.1
0.1
0.0
—

Electronic payments..............................................................................
Online banking bill payment................................................................
Bank account number payment.............................................................

—
—
—

—
—
—

0.1
0.0
0.0

Other means of payment.......................................................................
Direct deduction from income..............................................................

—
—

—
—

—
—

Retail

Services and
other

Person to
person

Paper instruments.................................................................................
Cash......................................................................................................
Check....................................................................................................
Money order.........................................................................................
Traveler's check....................................................................................

—
—
—
—
—

—
—
—
—
—

—
—
—
—
—

Payment cards.......................................................................................
Debit.....................................................................................................
Credit or charge....................................................................................
Prepaid.................................................................................................

—
—
—
—

—
—
—
—

—
—
—
—

Electronic payments..............................................................................
Online banking bill payment................................................................
Bank account number payment.............................................................

—
—
—

—
—
—

—
—
—

Other means of payment.......................................................................
Direct deduction from income..............................................................

—
—

—
—

—
—

Number per consumer

Percentage share of all payments

Notes: 1, 2.

Survey of Consumer Payment Choice

Version of June 2017
T-41

©2008-2017 Federal Reserve Bank of Boston

2015 Survey of Consumer Payment Choice - Standard error tables
Table 34
Payment Instruments Used in a Typical Period, by Type of Instrument and Transaction
Mean number per consumer
Month
All payments (9 instruments available)........................................................................................................
Paper instruments..........................................................................................................................................
Payment cards...............................................................................................................................................
Electronic payments......................................................................................................................................

0.1
0.0
0.0
0.0

Bill payments (8 instruments available)†......................................................................................................
Paper instruments..........................................................................................................................................
Payment cards...............................................................................................................................................
Electronic payments......................................................................................................................................

0.1
0.0
0.0
0.0

Online, non-bill payments (6 instruments available)‡ ................................................................................
Paper instruments..........................................................................................................................................
Payment cards...............................................................................................................................................
Electronic payments......................................................................................................................................

0.0
0.0
0.0
0.0

In-person payments (8 instruments available)**.........................................................................................
Paper instruments..........................................................................................................................................
Payment cards...............................................................................................................................................
Electronic payments......................................................................................................................................

0.0
0.0
0.0
0.0

Year
All payments (9 instruments available)........................................................................................................
Paper instruments..........................................................................................................................................
Payment cards...............................................................................................................................................
Electronic payments......................................................................................................................................

0.1
0.0
0.0
0.0

Bill payments (8 instruments available)†......................................................................................................
Paper instruments..........................................................................................................................................
Payment cards...............................................................................................................................................
Electronic payments......................................................................................................................................

0.1
0.0
0.0
0.0

Online, non-bill payments (6 instruments available)‡ ................................................................................
Paper instruments..........................................................................................................................................
Payment cards...............................................................................................................................................
Electronic payments......................................................................................................................................

0.0
0.0
0.0
0.0

In-person payments (8 instruments available)**.........................................................................................
Paper instruments..........................................................................................................................................
Payment cards...............................................................................................................................................
Electronic payments......................................................................................................................................

0.1
0.0
0.0
0.0

† Traveler's checks are not presented to the respondent as an option for bill payments.
‡ Cash, traveler's check, and OBBP are not presented to the respondent as an option for online payments.
** OBBP is not presented to the respondent as a payment instrument for in-person payments.
Notes: 2, 4.

Survey of Consumer Payment Choice

Version of June 2017
T-42

©2008-2017 Federal Reserve Bank of Boston

2015 Survey of Consumer Payment Choice - Standard error tables
Table 35
Loss, Theft, or Fraudulent Use of Payment Instrument
Percentage of consumers or adopters and mean dollar value
Percentage of consumers
Incidence in past 12 months ..........................................................................................................................
Cash...............................................................................................................................................................
Checks...........................................................................................................................................................
Credit card.....................................................................................................................................................
Debit card......................................................................................................................................................

1.3
1.1
0.3
0.6
0.7

Incidence of identity theft..............................................................................................................................
Myself and someone I know well..................................................................................................................
Someone I know well only............................................................................................................................
Myself only....................................................................................................................................................

1.5
0.9
1.1
0.9

Percentage of adopters
Incidence in past 12 months ..........................................................................................................................
Cash...............................................................................................................................................................
Checks...........................................................................................................................................................
Credit card.....................................................................................................................................................
Debit card......................................................................................................................................................

1.3
1.1
0.3
0.8
0.9

Mean dollar value*
Amount lost or stolen
Cash...............................................................................................................................................................

24

Amount of fraudulent charges†
Checks...........................................................................................................................................................
Credit card.....................................................................................................................................................
Debit card......................................................................................................................................................

s
153
139

* For each payment instrument listed, the value is the average amount for all consumers who experienced loss, theft, or fraud of that
instrument over the past 12 months.
† The amount of fraudulent charges may not be the actual amount of the loss borne by consumers. Actual consumer loss depends on the
policies of depository institutions and card network agreements.
Notes: 2, 3, 11.

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2015 Survey of Consumer Payment Choice - Standard error tables
Table 36a
Assessments of Payment Instruments: Acceptance for Payment
Percentage of consumers
Rarely
accepted
Cash................................................
Check..............................................
Money order...................................
Debit card.......................................
Credit card......................................
Prepaid card....................................
Bank account number payment.......
Online banking bill payment...........

0.7
0.9
1.2
0.6
0.6
0.7
1.6
1.1

Occasionally
Often accepted
accepted
0.6
1.3
1.5
0.6
0.5
0.8
1.4
1.2

1.0
1.5
1.5
1.0
0.9
1.4
1.4
1.5

Usually Almost always
accepted
accepted
1.3
1.6
1.4
1.5
1.5
1.6
1.3
1.6

1.6
1.5
1.5
1.7
1.7
1.8
1.3
1.6

Notes: 2.

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2015 Survey of Consumer Payment Choice - Standard error tables
Table 36b
Assessments of Payment Instruments: Acquisition and Setup
Percentage of consumers
Very hard
Hard to get
to get or set
or set up
up
Cash................................................
Check..............................................
Money order...................................
Debit card.......................................
Credit card......................................
Prepaid card....................................
Bank account number payment.......
Online banking bill payment...........

0.6
0.6
0.9
0.5
0.7
0.6
0.6
0.6

0.6
0.9
1.4
0.9
1.1
1.0
1.2
1.3

Neither
hard nor
easy

Easy to get
or set up

Very easy to
get or set up

1.4
1.6
1.7
1.5
1.5
1.7
1.7
1.6

1.4
1.7
1.6
1.7
1.7
1.6
1.7
1.7

1.8
1.6
1.4
1.7
1.6
1.5
1.4
1.5

Notes: 2.

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2015 Survey of Consumer Payment Choice - Standard error tables
Table 36c
Assessments of Payment Instruments: Convenience
Percentage of consumers

Cash................................................
Check..............................................
Money order...................................
Debit card.......................................
Credit card......................................
Prepaid card....................................
Bank account number payment.......
Online banking bill payment...........

Very
inconvenient

Inconvenient

Neither
inconvenient
nor
convenient

0.8
1.0
1.5
0.6
0.7
0.9
1.0
0.8

1.0
1.5
1.6
0.5
0.4
1.1
1.4
0.9

1.3
1.6
1.6
1.1
1.1
1.6
1.6
1.5

Convenient

Very
convenient

1.5
1.5
1.3
1.6
1.6
1.7
1.6
1.7

1.8
1.4
1.0
1.8
1.8
1.5
1.4
1.7

Notes: 2.

Survey of Consumer Payment Choice

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2015 Survey of Consumer Payment Choice - Standard error tables
Table 36d
Assessments of Payment Instruments: Cost
Percentage of consumers

Cash................................................
Check..............................................
Money order...................................
Debit card.......................................
Credit card......................................
Prepaid card....................................
Bank account number payment.......
Online banking bill payment...........

Very high
cost

High cost

Neither
high nor
low cost

Low cost

Very low
cost

0.6
0.8
0.9
0.7
1.3
0.7
0.7
0.7

0.6
1.1
1.5
1.1
1.7
1.3
0.9
0.9

1.5
1.5
1.6
1.5
1.4
1.7
1.6
1.6

1.1
1.7
1.7
1.5
1.2
1.5
1.5
1.4

1.8
1.6
1.2
1.7
1.4
1.5
1.7
1.8

Notes: 2.

Survey of Consumer Payment Choice

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©2008-2017 Federal Reserve Bank of Boston

2015 Survey of Consumer Payment Choice - Standard error tables
Table 36e
Assessments of Payment Instruments: Payment Records
Percentage of consumers

Cash................................................
Check..............................................
Money order...................................
Debit card.......................................
Credit card......................................
Prepaid card....................................
Bank account number payment.......
Online banking bill payment...........

Very poor
records

Poor
records

Neither
good
nor poor

Good
records

Very good
records

1.7
0.7
1.3
0.6
0.6
1.2
0.7
0.7

1.5
0.9
1.4
0.5
0.4
1.4
0.6
0.5

1.4
1.2
1.6
1.2
1.1
1.7
1.4
1.4

1.2
1.8
1.6
1.7
1.7
1.5
1.7
1.7

1.2
1.7
1.1
1.8
1.8
1.1
1.7
1.8

Notes: 2.

Survey of Consumer Payment Choice

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2015 Survey of Consumer Payment Choice - Standard error tables
Table 36f
Assessments of Payment Instruments: Security
Percentage of consumers

Cash................................................
Check..............................................
Money order...................................
Debit card.......................................
Credit card......................................
Prepaid card....................................
Bank account number payment.......
Online banking bill payment...........

Very risky

Risky

Neither
risky
nor secure

Secure

Very secure

1.7
1.3
1.2
1.5
1.5
1.5
1.5
1.5

1.2
1.6
1.5
1.6
1.5
1.5
1.6
1.5

1.4
1.6
1.6
1.3
1.3
1.7
1.3
1.4

1.2
1.5
1.5
1.6
1.6
1.4
1.5
1.6

1.4
1.0
1.2
1.0
1.2
0.9
0.9
1.1

Notes: 2.

Survey of Consumer Payment Choice

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2015 Survey of Consumer Payment Choice - Standard error tables
Table 37a
Assessment of Debit Authorization Mode
Percentage of consumers
Security
PIN debit card..............................................
Signature debit card......................................
No PIN and no signature debit card.............
Using a debit card online..............................
Using a debit card during a voice call..........
Using a debit card with a mobile app...........

Very risky

Risky

Neither
risky nor
secure

Secure

Very
secure

1.0
0.9
1.8
1.5
1.7
1.5

1.4
1.7
1.7
1.7
1.8
1.7

1.3
1.5
1.2
1.5
1.2
1.4

1.8
1.7
0.8
1.4
1.2
1.3

1.2
1.0
0.6
0.5
0.5
0.5

Notes: 2.

Survey of Consumer Payment Choice

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2015 Survey of Consumer Payment Choice - Standard error tables
Table 37b
Preferred Way of Authorizing Debit Card Payments
Percentage of consumers
PIN...................................................................................................................................................................
Signature..........................................................................................................................................................
Either one is fine/I'm indifferent.......................................................................................................................
Neither one/ I prefer not to enter a PIN or give my signature..........................................................................

2.0
1.5
1.8
0.7

Notes: 1, 2.

Survey of Consumer Payment Choice

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2015 Survey of Consumer Payment Choice - Standard error tables
Table 38
Demographics: Gender, Age, Race, Ethnicity, and Education
Percentage of consumers, except where noted*
U.S. Population age 18 + older (millions)†
Number of survey respondents ‡

—
—

Gender
Male..............................................................................................................................................................
Female...........................................................................................................................................................

1.8
1.8

Age
18–24.............................................................................................................................................................
25–34.............................................................................................................................................................
35–44.............................................................................................................................................................
45–54.............................................................................................................................................................
55–64.............................................................................................................................................................
65 and older...................................................................................................................................................

1.1
1.6
1.2
1.3
1.2
1.5

Race
White.............................................................................................................................................................
Black.............................................................................................................................................................
Asian.............................................................................................................................................................
Other..............................................................................................................................................................

1.5
1.3
0.8
0.3

Ethnicity
Hispanic or Latino.........................................................................................................................................

1.4

Education
No high school diploma................................................................................................................................
High school...................................................................................................................................................
Some college.................................................................................................................................................
College..........................................................................................................................................................
Post-graduate study.......................................................................................................................................

1.2
1.9
1.4
1.1
1.0

* Estimates are weighted. The table of unweighted sample demographics is available upon request.
† Source: Haver Analytics. October estimate, Civilian Noninstitutional Population by Sex and Age
‡ All estimates in this document use the Understanding America Study sample, which has 1,529 observations. Those 1,529 observations
are split betwen 1,349 observations from the UAS Nationally Representative sample and 80 observations from the UAS Native American
sample. The entire 2015 SCPC dataset has 1,933 total observations; 1,529 from the UAS samples, and 504 from GfK.
Notes: 2.

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2015 Survey of Consumer Payment Choice - Standard error tables
Table 39
Income and Labor Force Status
Percentage of consumers*
Household income
Less than $25,000..........................................................................................................................................
$25,000–$49,999...........................................................................................................................................
$50,000–$74,999...........................................................................................................................................
$75,000–$99,999...........................................................................................................................................
$100,000–$124,999.......................................................................................................................................
$125,000 or more..........................................................................................................................................
$125,000–$199,999....................................................................................................................................
$200,000–$499,999....................................................................................................................................
$500,000 or more.......................................................................................................................................

1.5
1.6
1.4
1.1
0.9
1.3
1.1
0.5
0.4

Respondent income
Highest in household.....................................................................................................................................
About equal with highest...............................................................................................................................
2nd highest....................................................................................................................................................
3rd highest or lower.......................................................................................................................................

1.8
1.3
1.5
1.2

Labor force status
Currently working.........................................................................................................................................
On sick or other leave....................................................................................................................................
Unemployed – on layoff†..............................................................................................................................
Unemployed – looking..................................................................................................................................
Retired...........................................................................................................................................................
Disabled........................................................................................................................................................
Other..............................................................................................................................................................
Selected multiple categories..........................................................................................................................

1.8
0.2
0.4
0.9
1.3
0.9
0.7
0.9

* Estimates are weighted. The table of unweighted sample demographics is available upon request.
† The numbers for unemployment differ from the official BLS numbers because of differences between the UAS panel and the BLS in the
methodologies for collecting the data and computing the unemployment rate.
Notes: 2, 3.

Survey of Consumer Payment Choice

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2015 Survey of Consumer Payment Choice - Standard error tables
Table 40
Consumers' Financial Responsibility in the Household
Percentage of consumers
None

Some

Shared
equally

Most

All

Bill payment...................................

1.4

1.2

1.3

0.9

1.8

Shopping........................................

1.1

1.4

1.4

1.1

1.7

Saving and investing......................

1.3

1.1

1.7

1.1

1.7

Other..............................................

1.2

1.2

1.6

1.1

1.7

Notes: 1, 2.

Survey of Consumer Payment Choice

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2015 Survey of Consumer Payment Choice - Standard error tables
Table 41
Selected Assets and Liabilities
Percentage of consumers or dollars per consumer, unless otherwise noted
Home ownership rate (percentage of consumers).............................................................................................

1.8

Credit card limits
Mean credit card limit (dollars)
Per consumer..............................................................................................................................................
Per credit card adopter...............................................................................................................................
Per adopter with unpaid balance.................................................................................................................

756
926
979

Median credit card limit (dollars)
Per consumer..............................................................................................................................................
Per credit card adopter...............................................................................................................................
Per adopter with unpaid balance.................................................................................................................

763
543
576

Credit card debt
Carried unpaid balance at any time during the past 12 months (percentage of credit card adopters)............
Carried unpaid balance last month (percentage of credit card adopters)....................................................

1.9
2.0

Mean credit card balance unpaid, previous month (dollars)
Per consumer..............................................................................................................................................
Per credit card adopter...............................................................................................................................
Per adopter with unpaid balance.................................................................................................................

171
218
351

Median credit card balance unpaid, previous month (dollars)
Per consumer..............................................................................................................................................
Per credit card adopter...............................................................................................................................
Per adopter with unpaid balance.................................................................................................................

39
55
243

Change in unpaid balance since a year ago (percentage of credit card revolvers)
Much lower................................................................................................................................................
Lower.........................................................................................................................................................
About the same...........................................................................................................................................
Higher.........................................................................................................................................................
Much higher...............................................................................................................................................

2.2
2.1
2.2
2.4
1.3

Notes: 1–3.

Survey of Consumer Payment Choice

Version of June 2017
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©2008-2017 Federal Reserve Bank of Boston