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Diary of Consumer Payment Choice Memory Aid & Instructions Place sticker here that contains the following information: Please use this diary to record all payments and cash activity during the following days: DAY 1: OCTOBER X DAY 2: OCTOBER X DAY 3: OCTOBER X Please log on to the diary website below every night during your diary period, even if you do not make any payments on a given day. USERNAME and PASSWORD for website WEBSITE URL ADDRESS Before you start Day 1: Count your paper cash! First, tell us the NUMBER OF BILLS of each denomination in your pocket, wallet or purse at the start of Day 1. Next, tell us the TOTAL DOLLAR AMOUNT of all cash in your pocket, wallet or purse at the start of Day 1. ● Do not include coins ● Enter 0 in Total Dollar Amount if you do not have any cash NUMBER OF: $1 bills_______ $20 bills_______ $2 bills_______ $50 bills_______ $5 bills _______ $100 bills______ $10 bills ______ TOTAL DOLLAR AMOUNT = $_______.00 Record all payments in this paper diary or using the method you prefer. Record all cash purchases and withdrawals. Log on to the online diary at the end of each day, even if you didn’t make a payment. Read the examples and instructions before starting the diary. 2 — Diary of Consumer Payment Choice INTRODUCTION Thank you for participating in the Diary of Consumer Payment Choice. Purpose – To track the spending habits and cash activity of consumers to improve understanding and operation of the U.S. payment system. Confidentiality – Your diary responses will remain anonymous and confidential and will be used for research purposes only. Record keeping – Please record all payments and cash activity each day, no matter how large or small the dollar value. You can choose the record-keeping method that’s best for you: write in this diary, use the pocket-sized memory aid, save your receipts in the pouch we sent you, use scrap paper or your phone. Whatever method works for you is OK. o o At the end of each day, please log on to http://www.RAND’s website.org, even if you did not make any payments on that day. There are several questions that we will ask you online. Enter any payments you made in the online diary form. TABLE OF CONTENTS Before You Start……………………......................................... Page 2 Introduction………………………………………………………………….. Page 3 Examples – Daily Purchases and Cash Activity…………….... Page 4 Payments diary Day 1……………………………………………………………….. Page 6 Day 2……………………………………………………………….. Page 8 Day 3……………………………………………………………….. Page 10 Instructions....................................................................... Page 12 Definitions Payment Methods….......................………………..... Page 13 Devices..……………………........................................ Page 14 Merchant Types................................................... Page 14 Diary of Consumer Payment Choice — 3 EXAMPLES – DAILY PAYMENTS AND CASH ACTIVITY CODES Payment Method Codes P1: Cash P7: Bank account number payment P2: Check P8: Online banking bill payment P3: Credit card P9: Money order P4: Debit card (Used PIN) P10: Traveler’s check P5: Debit card (Did not use PIN) P11: Text message payment P6: Prepaid/Gift/EBT card P12: Other payment method Location Codes L2:Payment not in person L1: Payment in person D1: Computer (laptop or desktop) D2: Tablet (e.g., iPad, Kindle) D3: Mobile phone Device Codes D4: Landline phone D5: Mail or delivery service D6: None of the above Merchant Type Codes For a list of all Merchant Type Codes, see pages 14-15 of this booklet. Most common Merchant Type Codes M1: Fast food, food service, food trucks, snack bars M2: Grocery, pharmacy, liquor stores, convenience stores (without gas stations) M3: Restaurants, bars M7: Gas stations How to find the Merchant Type Code Choose the method you prefer. You can: Write down the merchant name and wait to choose the Merchant Type online. Drop-down menus will help you choose. Use the list on pages 14 and 15 of this booklet to choose the code, record it in this memory aid and then report it online. C1: ATM C2: Cash back at a retail store C3: Bank teller C4: Family or friend Cash Location Codes C5: Check cashing store C6: Employer C7: Cash refund from returning goods C8: Other location Cash Source Codes S1: Checking account S5: Credit card cash advance S2: Savings or other bank account S6: Prepaid card cash withdrawal S3: Salary/wages/tips S7: Another person S4: Cashing a check S8: Other source 4 — Diary of Consumer Payment Choice EXAMPLES – DAILY PAYMENTS AND CASH ACTIVITY Example 1 – Cash back: At 5pm on the third day, Anne shopped at her neighborhood grocery store. She paid $60 for her groceries with a debit card (PIN required) and got $40 cash back. Here is how Anne should record this transaction: Time Amount Spent Payment Method Location Device Merchant Type 5 pm $ 60 P4 L1 D6 M2 Merchant name Trader Joe’s Time Cash Amount Cash Location Cash Source Did you pay a fee? 5 pm $ 40.00 C2 S1 Y/ N Example 2 – Paying online: Mike goes online to pay for his child’s school lunches. He uses PayPal at 8pm on the second day. Mike’s PayPal account is backed up by his credit card, so he should record this payment on that day: Time Amount Spent Payment Method Location Device Merchant Type 8 pm $ 50 P3 L2 D1 M1 Merchant name Mynutrikids.com Example 3 – Two payment methods: At 6pm on the second day, Nancy ate at her favorite restaurant and paid for the $40.95 dinner with her debit card (she signed and did not use a PIN). But she decided to pay the $8 tip with cash. Here is how Nancy should record this payment on that day: Time Amount Spent Payment Method Location Device Merchant Type Merchant name 6 pm $ 40.95 P5 L1 D6 M3 Chili's Grill & Bar 6 pm $8 P1 L1 D6 M3 Chili's Grill & Bar Diary of Consumer Payment Choice — 5 DAY 1 – DAILY PAYMENTS AND CASH ACTIVITY CODES Payment Method Codes P1: Cash P7: Bank account number payment P2: Check P8: Online banking bill payment P3: Credit card P9: Money order P4: Debit card (Used PIN) P10: Traveler’s check P5: Debit card (Did not use PIN) P11: Text message payment P6: Prepaid/Gift/EBT card P12: Other payment method Location Codes L2:Payment not in person L1: Payment in person D1: Computer (laptop or desktop) D2: Tablet (e.g., iPad, Kindle) D3: Mobile phone Device Codes D4: Landline phone D5: Mail or delivery service D6: None of the above Merchant Type Codes For a list of all Merchant Type Codes, see pages 14-15 of this booklet. Most common Merchant Type Codes M1: Fast food, food service, food trucks, snack bars M2: Grocery, pharmacy, liquor stores, convenience stores (without gas stations) M3: Restaurants, bars M7: Gas stations How to find the Merchant Type Code Choose the method you prefer. You can: Write down the merchant name and wait to choose the Merchant Type online. Drop-down menus will help you choose. Use the list on pages 14 and 15 of this booklet to choose the code, record it in this memory aid and then report it online. C1: ATM C2: Cash back at a retail store C3: Bank teller C4: Family or friend Cash Location Codes C5: Check cashing store C6: Employer C7: Cash refund from returning goods C8: Other location Cash Source Codes S1: Checking account S5: Credit card cash advance S2: Savings or other bank account S6: Prepaid card cash withdrawal S3: Salary/wages/tips S7: Another person S4: Cashing a check S8: Other source 6 — Diary of Consumer Payment Choice DAY 1 – DAILY PAYMENTS AND CASH ACTIVITY It’s OK if you don’t make any purchases today. Just tell us when you go online tonight. We’re interested in all types of payment behavior, even 0 purchases. We will ask you about any bills and cash deposits online. Please write today’s date in the space provided _____/______/________ I did not leave the house today. Please circle the Payment Method codes to tell us what you P1 P2 P3 P4/P5 P6 P9 P10 carried out of the house today. Time am _____pm am _____pm am _____pm am _____pm am _____pm am _____pm am _____pm am _____pm am _____pm am _____pm Amount Spent Payment Method Location Device □ Merchant Type $________.___ P L D M $________.___ P L D M $________.___ P L D M $________.___ P L D M $________.___ P L D M $________.___ P L D M $________.___ P L D M $________.___ P L D M $________.___ P L D M $________.___ P L D M Merchant Name Receiving or getting cash: Time am ______pm am ______pm am _____pm Cash Amount Cash Location Cash Source Did you pay a fee? $_______.__ C S Y/N $_______.__ C S Y/N $_______.__ C S Y/N Total amount of cash in your pocket, wallet, or purse: $_______.00 End of Day 1 cash amount: Diary of Consumer Payment Choice — 7 DAY 2 – DAILY PAYMENTS AND CASH ACTIVITY CODES Payment Method Codes P1: Cash P7: Bank account number payment P2: Check P8: Online banking bill payment P3: Credit card P9: Money order P4: Debit card (Used PIN) P10: Traveler’s check P5: Debit card (Did not use PIN) P11: Text message payment P6: Prepaid/Gift/EBT card P12: Other payment method Location Codes L2:Payment not in person L1: Payment in person D1: Computer (laptop or desktop) D2: Tablet (e.g., iPad, Kindle) D3: Mobile phone Device Codes D4: Landline phone D5: Mail or delivery service D6: None of the above Merchant Type Codes For a list of all Merchant Type Codes, see pages 14-15 of this booklet. Most common Merchant Type Codes M1: Fast food, food service, food trucks, snack bars M2: Grocery, pharmacy, liquor stores, convenience stores (without gas stations) M3: Restaurants, bars M7: Gas stations How to find the Merchant Type Code Choose the method you prefer. You can: Write down the merchant name and wait to choose the Merchant Type online. Drop-down menus will help you choose. Use the list on pages 14 and 15 of this booklet to choose the code, record it in this memory aid and then report it online. C1: ATM C2: Cash back at a retail store C3: Bank teller C4: Family or friend Cash Location Codes C5: Check cashing store C6: Employer C7: Cash refund from returning goods C8: Other location Cash Source Codes S1: Checking account S5: Credit card cash advance S2: Savings or other bank account S6: Prepaid card cash withdrawal S3: Salary/wages/tips S7: Another person S4: Cashing a check S8: Other source 8 — Diary of Consumer Payment Choice DAY 2 – DAILY PAYMENTS AND CASH ACTIVITY It’s OK if you don’t make any purchases today. Just tell us when you go online tonight. We’re interested in all types of payment behavior, even 0 purchases. We will ask you about any bills and cash deposits online. Please write today’s date in the space provided _____/______/________ I did not leave the house today. Please circle the Payment Method codes to tell us what you P1 P2 P3 P4/P5 P6 P9 P10 carried out of the house today. Time am _____pm am _____pm am _____pm am _____pm am _____pm am _____pm am _____pm am _____pm am _____pm am _____pm Amount Spent Payment Method Location Device □ Merchant Type $________.___ P L D M $________.___ P L D M $________.___ P L D M $________.___ P L D M $________.___ P L D M $________.___ P L D M $________.___ P L D M $________.___ P L D M $________.___ P L D M $________.___ P L D M Merchant Name Receiving or getting cash: Time am ______pm am ______pm am _____pm Cash Amount Cash Location Cash Source Did you pay a fee? $_______.__ C S Y/N $_______.__ C S Y/N $_______.__ C S Y/N Total amount of cash in your pocket, wallet, or purse: $_______.00 End of Day 2 cash amount: Diary of Consumer Payment Choice — 9 DAY 3 – DAILY PURCHASES AND CASH ACTIVITY CODES Payment Method Codes P1: Cash P7: Bank account number payment P2: Check P8: Online banking bill payment P3: Credit card P9: Money order P4: Debit card (Used PIN) P10: Traveler’s check P5: Debit card (Did not use PIN) P11: Text message payment P6: Prepaid/Gift/EBT card P12: Other payment method Location Codes L2:Payment not in person L1: Payment in person D1: Computer (laptop or desktop) D2: Tablet (e.g., iPad, Kindle) D3: Mobile phone Device Codes D4: Landline phone D5: Mail or delivery service D6: None of the above Merchant Type Codes For a list of all Merchant Type Codes, see pages 14-15 of this booklet. Most common Merchant Type Codes M1: Fast food, food service, food trucks, snack bars M2: Grocery, pharmacy, liquor stores, convenience stores (without gas stations) M3: Restaurants, bars M7: Gas stations How to find the Merchant Type Code Choose the method you prefer. You can: Write down the merchant name and wait to choose the Merchant Type online. Drop-down menus will help you choose. Use the list on pages 14 and 15 of this booklet to choose the code, record it in this memory aid and then report it online. C1: ATM C2: Cash back at a retail store C3: Bank teller C4: Family or friend Cash Location Codes C5: Check cashing store C6: Employer C7: Cash refund from returning goods C8: Other location Cash Source Codes S1: Checking account S5: Credit card cash advance S2: Savings or other bank account S6: Prepaid card cash withdrawal S3: Salary/wages/tips S7: Another person S4: Cashing a check S8: Other source 10 — Diary of Consumer Payment Choice DAY 3 – DAILY PAYMENTS AND CASH ACTIVITY It’s OK if you don’t make any purchases today. Just tell us when you go online tonight. We’re interested in all types of payment behavior, even 0 purchases. We will ask you about any bills and cash deposits online. Please write today’s date in the space provided _____/______/________ I did not leave the house today. Please circle the Payment Method codes to tell us what you P1 P2 P3 P4/P5 P6 P9 P10 carried out of the house today. Time am _____pm am _____pm am _____pm am _____pm am _____pm am _____pm am _____pm am _____pm am _____pm am _____pm Amount Spent Payment Method Location □ Merchant Type Device $________.___ P L D M $________.___ P L D M $________.___ P L D M $________.___ P L D M $________.___ P L D M $________.___ P L D M $________.___ P L D M $________.___ P L D M $________.___ P L D M $________.___ P L D M Merchant Name Receiving or getting cash: Time am ______pm am ______pm am _____pm Cash Amount Cash Location Cash Source Did you pay a fee? $_______.__ C S Y/N $_______.__ C S Y/N $_______.__ C S Y/N Total amount of cash in your pocket, wallet, or purse: $_______.00 End of Day 3 cash amount: Diary of Consumer Payment Choice — 11 INSTRUCTIONS Record all payments and cash activity, no matter how large or small. Payments Record any exchange of money or credit to purchase goods and services, make donations, pay a bill, pay other people, etc. Use the codes on the left-hand pages to record the following information about the purchase: o Time of purchase (including am or pm) o Amount you spent o Payment method – cash, check, debit or credit card, etc. o Location – in person or not in person o Device – if you used a computer, a tablet, a mobile phone, a landline phone, mail or delivery service o Merchant type – record in this booklet or wait to use drop-down menus online o Merchant name – to help you remember all payments. Cash activity Receive or withdraw – Record the amount received and use the Cash Source codes to tell us where you got the cash. Do not include change received from a cash purchase. Cash back – Record the cash back part of the transaction in Cash Activity (see the Example #1 on page 5 of this booklet). Deposits – Your cash deposits will be entered online. Refunds and exchanges – If you receive cash back from a refund, record it in the “Receiving or getting cash” box. Bills We will ask you about bills. Record any bill payments. Bills include: o Car loan payment o Insurance o Credit card bills o Internet/Phone o Electric, natural gas, o Mortgage water o Medical bills o Home equity loan o Rent payment o Student loan payment o Home heating oil, o Tuition propane o Other bills 12 — Diary of Consumer Payment Choice When entering your bills online, remember to report automatic bills that paid during that Diary day. Record payments due at the time of the purchase or service, such as medical appointments, auto repairs, etc. It’s OK to refer to you bank statements or online bank account to gather information about bills. End-of-day cash amount – VERY IMPORTANT Record the amount of cash in your pocket, wallet, or purse at the end of each Diary day. DEFINITIONS Payment Methods Payment Methods Code Description Debit card (used PIN) P4 Debit card (did not use PIN) P5 Prepaid/Gift/EBT card P6 Bank account number payment P7 Online banking bill payment P8 A payment made using the Personal Identification Number (PIN) feature of your debit card. You must enter your PIN to complete the transaction. A payment made using a debit card where no PIN is required. Sometimes no additional information is required, other times your signature is required. A card that can be used for payments and purchases up to the amount of money stored on the card. EBT cards are given to people who receive government benefits. A payment made by giving your bank routing number and account number to a third party to authorize a deduction from your checking or saving account. An electronic payment made directly from your bank account to a biller or service provider. This payment is initiated at your bank’s online banking website. Definitions for all other payment methods are online. More definitions Diary of Consumer Payment Choice — 13 Device Device Code Description Computer Tablet Mobile phone D1 D2 D3 Landline phone Mail None of the above D4 D5 D6 You used a laptop or desktop computer. You used device like an iPad or Kindle. You used a mobile phone. Includes text message payments, apps, and mobile web browsing. You made a voice call on a landline phone. You used USPS, FedEx, UPS or other delivery None of the above. Merchant Type Merchant type Code Description Food and Personal Care Supplies M1 Fast food, food service, food trucks, snack bars Grocery, pharmacy, liquor stores, convenience stores (without gas stations) Restaurants, bars Auto maintenance and repair Auto rental and leasing Auto vehicle and parts dealers Gas stations Parking lots and garages Tolls Clothing and accessories stores Department and discount stores and websites, wholesale clubs and websites Online shopping (Amazon.com, etc.) Other stores (book, florist, hobby, music, office supply, pet, sporting goods) Vending machines Entertainment, recreation, arts, museums Hotels, motels, RV parks, camps Movie theaters Phone/internet (wired/wireless/satellite), online and print news, online games Transportation (includes public transportation) M2 Auto and Vehicle Related General Merchandise M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 M13 Entertainment and Transportation M14 M15 M16 M17 M18 M19 14 — Diary of Consumer Payment Choice Merchant type Code Description Housing Related M20 Building contractors (electrical/plumbing/ HVAC, tile, painting, etc.) Building services Electric, natural gas, water and sewage Furniture & home goods stores, appliance & electronics stores, hardware & garden stores Heating oil dealers, propane dealers Rent, real estate agents and brokers Mortgage Trash collection Child care, elder care, youth and family services, emergency and other relief services Doctors, dentists, other health professionals Education Hospitals, residential care Personal care, dry cleaning, pet grooming and sitting, photo processing, death care Veterinarians Employment services, travel agents, security services, office administrative services Financial services, insurance Legal, accounting, architectural, and other professional services Mail, delivery, storage Rental centers Repair/maintenance of electronics and personal and household goods Charitable, religious, professional, civic (not government) organizations Taxes, fees, fines and other payments to governments Friends and family People who provide goods and services Other people When you go online, drop-down menus and online help will help you choose the category. Please choose the category when you are online. M21 M22 M23 Medical, Education, Personal Services M24 M25 M26 M27 M28 M29 M30 M31 M32 Financial, Professional, Miscellaneous Services M33 M34 M35 M36 M37 M38 M39 Government and Nonprofit M40 M41 Gifts and Transfers to People I don’t know M42 M43 M44 Diary of Consumer Payment Choice — 15 Thank you for completing the Diary of Consumer Payment Choice. Your diary responses will remain anonymous and confidential, and will be used for research purposes only. 16 — Diary of Consumer Payment Choice
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