The full text on this page is automatically extracted from the file linked above and may contain errors and inconsistencies.
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
2009 SCPC Questionnaire
RAND American Life Panel MS87 and “My Household Questionnaire”
November, 2009
***Pink text*** = comments for online survey programmer
Preliminaries (related to MHQ)
If calcage = empty then
• (IN002) What is your birth date?
o (birthmonth) Range of Months: January-December
o (birthday) Range of Days: 1-31
o (birthyear) Range of years: 1911-1999
end if
If internetlocation = empty then
• (internetlocation) We would like to know how you are communicating with us. From
what location are you currently connected to the internet?
o 1 Home
o 2 Work
o 3 Internet café, library, etc.
o 4 Elsewhere
end if
•
(cellphone) Do you have a cell phone?
o 1 Yes
o 2 No
If cellphone = 1 then
CPADOPTER := 1
Else
CPADOPTER := 0
ENDIF
If familyincome = empty then
• (familyincome) Which Category represents the total combined income of all members of
your family (living here) during the past 12 months? This includes money from jobs, net income
from business, farm or rent, pensions, dividends, interest, social security payments and any
other money income received by members of your family who are 15 years of age or older.
o 1 Less than $5,000
o 2 $5,000-$7,499
o 3 $7,500-$9,999
o 4 $10,000-$12,499
o 5 $12,500-$14,999
o 6 $15,000-$19,999
o 7 $20,000-$24,999
o 8 $25,000-$29,999
o 9 $30,000-$34,999
o 10 $35,000-$39,999
o 11 $40,000-$49,999
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
1
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
o
o
o
12 $50,000-$59,999
13 $60,000-$74,999
14 $75,000 or more
end if
(surveyintro) Thank you for taking this survey. We are studying consumer preferences. This survey
asks questions about payment choices you make for purchases and bill paying. As always, your answers
are collected anonymously and will never be linked to your name. Please keep the following in mind:
Answer for yourself unless instructed to answer for your entire household. Do not include any businessrelated payments in your answers. CLICK on any underlined word to see its definition. Try to answer all
questions the best you can, even if: *You are unsure of your answer.* You do not have or use the
payment method.
I.
Financial Responsibility (FR)
(FR001_intro) First, help us to understand your role in the financial activity of your household.
•
In your household, how much responsibility do you have for these tasks? Check one per row
only.
1 None or
almost none
2 Some
3 Shared
equally with
other
household
members
4 Most
5 All or
almost all
(FR001_a)
Budgeting &
managing
income
(FR001_b)
Paying bills
(FR001_c)
Shopping
(FR001_d)
Investing &
managing
assets
Payment Instruments
Now we will ask your opinions about the main payment methods in use today:
Cash
Check
Debit card
Coins and paper bills.
A piece of paper directing a financial institution to pay a specific amount of
money to a person or business.
A card that deducts directly from your bank account.
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
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2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
Credit card
Prepaid card
Bank account number
Online banking bill pay
A card that allows the cardholder to make a purchase that will be paid back to
the credit card company later.
A card that has money stored or loaded onto the card. Also known as stored
value cards or gift cards.
A payment made by providing your bank account number to a third party,
such as your employer or a utility company. You can give your number on
websites, paper forms, etc. You do not have to visit your bank’s website to
make these payments.
A bill payment made from your bank’s online banking website. This payment
does not require you or your bank to disclose your bank account number to a
third party.
For each question, please rate the characteristics of all payment instruments, even if you do not have or
use all of these payment instruments. That’s okay, but it is very important to know the opinions of both
users and non-users.
II.
Assessment of Characteristics (AS)
SECURITY
Suppose a payment method has been stolen, misused, or accessed without the owner’s permission.
Please rate the SECURITY of each method against permanent financial loss or unwanted disclosure of
personal information.
Please choose one answer in each row for all payment methods.
1
2
3
Very Risky
Risky
Neither risky
nor secure
AS003_a{.}
Cash
AS003_b{.}
Check
AS003_c{.}
Debit card
AS003_d{.}
Credit card
AS003_e{.}
Prepaid card
AS003_f{.}
Bank account
number
AS003_g{.}
Online banking
bill pay
4
Secure
5
Very Secure
ACCEPTANCE FOR PAYMENT
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
3
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
Please rate how likely each payment method is to be ACCEPTED for payment by stores, companies,
online merchants, and other people or organizations.
Please choose one answer in each row for all payment methods.
1
Rarely
accepted
2
Occasionally
accepted
3
Often
accepted
4
Usually
accepted
5
Almost always
accepted
AS003_a{.}
Cash
AS003_b{.}
Check
AS003_c{.}
Debit card
AS003_d{.}
Credit card
AS003_e{.}
Prepaid card
AS003_f{.}
Bank account
number
AS003_g{.}
Online banking
bill pay
COST
Please rate the COST of using each payment method.
Examples: fees, penalties, postage, interest paid or lost, subscriptions, or materials raise the cost; cash
discounts and rewards (like frequent flyer miles) reduce the cost.
Please choose one answer in each row for all payment methods.
1
2
3
Very high cost High cost
Neither high
nor low cost
AS003_a{.}
Cash
AS003_b{.}
Check
AS003_c{.}
Debit card
AS003_d{.}
Credit card
AS003_e{.}
Prepaid card
AS003_f{.}
Bank account
4
Low cost
5
Very low cost
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
4
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
number
AS003_g{.}
Online banking
bill pay
CONVENIENCE
Please rate the CONVENIENCE of each payment method.
Examples: speed, record keeping, control over payment timing, ease of use, effort to carry, get or set up,
ability to keep or store.
Please choose one answer in each row for all payment methods.
1
Very hard to
use
2
Hard to use
3
Neither hard
nor easy to use
4
Easy to use
5
Very easy to
use
AS003_a{.}
Cash
AS003_b{.}
Check
AS003_c{.}
Debit card
AS003_d{.}
Credit card
AS003_e{.}
Prepaid card
AS003_f{.}
Bank account
number
AS003_g{.}
Online banking
bill pay
•
(AS012_Intro) Now we would like you to think about how important these characteristics
are to you when you decide which payment methods to use.
Please rank each of the payment characteristics in order to describe how important each
characteristic is relative to the others.
*A randomized table is created with the 4 variables for respondent to rate from 1 to 4*
Least
important
1
2
3
Most
important
4
(AS012_a)Acceptance for Payment
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
5
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
(AS012_d)Cost
(AS012_e)Convenience
(AS012_h) Security
III.
Payment Adoption (PA)
•
(PA001) We would like to know which types of accounts you have that allow you to
make payments.
When considering the number of money market accounts that you have, please include
money market accounts held at banks, brokerages, or investment firms.
A non-bank online payment account is a payment service provided by a company that is
not a bank. These services allow a consumer to send and receive money online. Examples
of non-bank online payment services include PayPal, Google Checkout and Amazon
Payments.
If none, please enter 0.
o
o
o
o
(PA001_a) Number of checking accounts
(PA001_b) Number of savings accounts
(PA001_c)Number of money market accounts
(PA001_d) Number of non-bank online payment accounts
If PA001_d > 0 then
PPADOPTER = 1
Else
PPADOPTER = 0
Endif
IF PA001_a > 0 THEN
CHKADOPTER := 1
else
CHKADOPTER := 0
ENDIF
IF PA001_b > 0 THEN
SAVADOPTER := 1
else
SAVADOPTER := 0
ENDIF
If PA001_c > 0 THEN
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
6
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
MMADOPTER := 1
If PA001_c > 1 then
• (PA047) Do any of your money market accounts allow you to write checks or make
bank account number payments?
o
o
1 Yes
2 No
Else
• (PA047)Does your money market account allow you to write checks or make bank
account number payments?
o
o
1 Yes
2 No
Endif
Else
MMADOPTER := 0
ENDIF
If pa047 = 1 then
Mmcadopter := 1
Else
Mmcadopter := 0
endif
IF PA001_a > 0 OR PA001_b > 0 or PA001_c > 0 THEN
BAADOPTER := 1
else
BAADOPTER := 0
ENDIF
If chkadopter = 0 then
• (PA002)Please choose the most important reason why don’t you have a checking
account.
****randomize 1-6, and always keep 7 as “other”***
o 1 I don’t write enough checks to make it worthwhile
o 2 The minimum balance is too high
o 3 I don’t like dealing with banks
o 4 The fees and service charges are too high
o 5 No bank has convenient hours or location
o 6 No bank will give me a checking account
o 7 Other (explain)
(PA002_other)
•
(PA003) Have you ever had a checking account?
o 1 Yes
o 2 No
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
7
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
IF PA003 = 1 THEN
CHKEVER := 1
else
CHKEVER := 0
ENDIF
ENDIF
SAVEVER := 0
if SAVADOPTER = 0 then
• (NEWSAV) Have you ever had a savings account?
o 1 Yes
o 2 No
if NEWSAV = 1 then
SAVEVER := 1
else
SAVEVER := 0
endif
endif
MMEVER := 0
if MMADOPTER = 0 then
• (PA030) Have you ever had a money market account?
o 1 Yes
o 2 No
if PA030 = 1 then
MMEVER := 1
else
MMEVER := 0
endif
endif
if (CHKEVER = 1 or SAVEVER = 1 or MMEVER = 1) then
BAEVER := 1
else
BAEVER := 0
endif
DCADOPTER := 0
ATMADOPTER := 0
ATMONLYADOPTER := 0
TBADOPTER := 0
OBADOPTER := 0
OBBPADOPTER := 0
DCEVER := 0
ATMEVER := 0
ATMONLYEVER := 0
TBEVER := 0
OBEVER := 0
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
8
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
OBBPEVER := 0
MOADOPTER := 0
MOEVER := 0
TCADOPTER := 0
TCEVER := 0
PPEVER := 0
MBADOPTER := 0
MBEVER := 0
*money order;
*travelers checks;
*mobile banking;
if BA_Adopter = 0 then
if (chkever = 1 or savever = 1) then
• (PA010) A debit card allows you to make purchases or payments in addition to
allowing access to your bank accounts through an automated teller machine (ATM).
Have you ever had a debit card?
o 1 Yes
o 2 No
if PA010 = 1 then
DCEVER := 1
ATMEVER := 1
else
DCEVER := 0
ATMEVER := 0
endif
•
(PA009) An ATM card is a card that allows you to deposit or withdraw cash from an
automated teller machine, but cannot be used for purchases or payments.
Have you ever had an ATM card?
o 1 Yes
o 2 No
if PA009 = 1 then
ATMEVER := 1
if PA010 = 2 then
ATMONLYEVER := 1
else
ATMONLYEVER := 0
endif
else
ATMEVER := 0
endif
•
(NEWTB) Telephone banking is when you access your account by calling a phone
number that your bank has provided. You interact with the system using either
voice commands, your phone’s numeric keypad, or speaking with a live customer
service representative.
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
9
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
To set up access to telephone banking, you may need to create a password or PIN.
Have you ever set up access to telephone banking?
o 1 Yes
o 2 No
if NEWTB = 1 then
TBEVER := 1
else
TBEVER := 0
endif
•
(NEWOB) Online banking is a method of accessing a bank account via the website of
a bank, to perform such actions as viewing account balances, making transfers
between accounts, or paying bills electronically.
In order to set up access to your bank’s online banking website, you usually have to
set up a username, password, site key or PIN.
Have you ever set up access to online banking?
o 1 Yes
o 2 No
if NEWOB = 1 then
OBEVER := 1
• (NEWOBBP) Online banking bill payment is an electronic payment made
directly from your bank account to a vendor via your bank’s online banking
website.
To initiate the payment, you provide your bank’s website with a vendor's
information and authorize the bank to make a deduction from your account.
To set up access to online banking bill payment, you must sign up on your
bank’s online banking website.
Have you ever set up access to online banking bill payment?
o 1 Yes
o 2 No
if NEWOBBP = 1 then
OBBPEVER := 1
else
OBBPEVER := 0
endif
else
OBEVER := 0
endif
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
10
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
*ending if (chkever = 1 or savever = 1);
ENDIF
ENDIF
*ending if BA_Adopter = 0;
if BA_Adopter != 0 then
if CHKADOPTER = 1 then
•
(PA004) Your primary checking account is the checking account you use most often.
What interest rate do you earn on the balance in your primary checking account?
Please choose “0%” if you do not earn interest.
DROP DOWN BOX WITH ENTRIES
o [initial box] *** Select one ***
o 0%
o 0.01 to 0.50%
o 0.51 to 1.00%
o 1.01 to 1.50%
o 1.51 to 2.00%
o 2.01 to 2.50%
o 2.51 to 3.00%
o 3.01 to 3.50%
o 3.51 to 4.00%
o More than 4.00%
o I don’t know
o
•
Endif
(PA031) Do you currently have any blank, unused checks?
1 Yes
2 No
(PA006) At what type of financial institution is your primary checking account?
o 1 Commercial bank
o 2 Savings and loan
o 3 Credit union
o 4 Brokerage
o 5 Internet bank
o 6 Other:
(PA006_other) (please specify)_______
***chkadopter = 1***
If SAVADOPTER = 1 then
• (PA007) At what type of financial institution is your primary savings account?
o 1 Commercial bank
o 2 Savings and loan
o 3 Credit union
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
11
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
o
o
o
4 Brokerage
5 Internet bank
6 Other:
(PA007_other) (please specify)_______
Endif
If (CHKADOPTER = 1) then
o (PA005) Overdraft protection is a service that your bank provides when
you make a transaction that exceeds your account balance.
Overdraft protection covers the difference between the transaction amount
and your account balance, and therefore you will avoid a fee from the
retailer or merchant for having insufficient funds.
Overdraft protection can be activated by linking a savings account or credit
card to your checking account, or through overdraft insurance for instance.
Does your checking account have overdraft protection?
o
o
o
1 Yes
2 No
3 I don’t know
Endif
•
(PA008_Intro) An ATM card is a card that allows you to deposit or withdraw cash from
an automated teller machine (ATM), but cannot be used for purchases or payments.
A debit card allows you to make purchases or payments in addition to allowing access to
your bank accounts through an ATM.
How many debit cards and/or ATM cards do you have?
If none, please enter 0.
o
o
(PA008_a) Number of debit cards:
(PA008_b) Number of ATM cards:
if PA008_a > 0 then
DCADOPTER := 1
ATMADOPTER := 1
else
DCADOPTER := 0
ATMADOPTER := 0
•
(PA010) Have you ever had a debit card?
o 1 Yes
o 2 No
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
12
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
if PA010 = 1 then
DCEVER := 1
ATMEVER := 1
else
DCEVER := 0
ATMEVER := 0
endif
endif
if PA008_b > 0 then
ATMADOPTER := 1
if PA008_a = 0 then
ATMONLYADOPTER := 1
else
ATMONLYADOPTER := 0
endif
else
ATMADOPTER := 0
•
(PA009) Have you ever had an ATM card?
o 1 Yes
o 2 No
if PA009 = 1 then
ATMEVER := 1
else
ATMEVER := 0
endif
endif
if (PA008_a > 0) then
• (PA011) Some debit cards give rewards for using the card for purchases or payments.
Examples of rewards include frequent flier miles, cash back, or points that can be spent
on merchandise.
Do any of your debit cards give rewards?
o
o
1 Yes
2 No
Endif
•
(PA032) In the past 12 months, have you visited a bank branch and spoken with a teller
or other bank employee to conduct banking transactions such as opening or closing an
account, making a withdrawal or deposit, checking an account balance or making a
payment?
o
o
Yes
No
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
13
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
•
(PA049) In the past 12 months, have you used an ATM to conduct banking transactions
such as making a withdrawal, making a deposit, or checking an account balance?
o
o
•
Yes
No
Now we’d like to know more about how you access your bank account(s).
Telephone banking is when you access your account by calling a phone number that
your bank has provided. You interact with the system using either voice commands,
your phone’s numeric keypad, or speaking with a live customer service representative.
Online banking is a transaction conducted on the website of a bank, such as viewing
account balances, making transfers between accounts, or paying bills electronically.
if CPADOPTER = 1 then
Mobile banking uses a mobile device to access your bank account. This can be done
either by accessing your bank’s web page through the web browser on your mobile
device, via text messaging or SMS, or by using a downloadable application on your
mobile device.
endif
Have you set up any of the following methods of accessing your current bank accounts?
(PA012)
Telephone banking
(PA013) Online
banking
(PA026)
if CPADOPTER
= 1 then
Mobile banking
Yes
1
No
2
1
2
1
2
If pa012 = 1 then
TBADOPTER := 1
Else
***we don’t want to see the whole definition here again, just this one sentence. If you have to rename
the variable ID, then that’s fine…rename it as NEWTB2***
• (NEWTB) Have you ever set up access to telephone banking?
o 1 Yes
o 2 No
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
14
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
End if
if NEWTB = 1 then
TBEVER := 1
else
TBEVER := 0
endif
If pa013 = 1 then
OBADOPTER := 1
•
(PA014) Online banking bill payment is an electronic payment made directly
from your bank account to a vendor via your bank’s online banking website.
To initiate a payment, you provide your bank’s website with a vendor's
information and authorize the bank to make a deduction from your account.
To set up access to online banking bill payment, you must sign up on your bank’s
online banking website.
Have you set up access to the online banking bill payment function of your
bank’s online banking website?
o
o
1 Yes
2 No
if PA014 = 1 then
OBBPADOPTER := 1
else
OBBPADOPTER := 0
•
(NEWOBBP) Have you ever set up access to online banking bill
payment?
o 1 Yes
o 2 No
if NEWOBBP = 1 then
OBBPEVER := 1
else
OBBPEVER := 0
endif
endif
else
OBADOPTER := 0
• (NEWOB) Online banking is a method of accessing a bank account via the
website of a bank, to perform such actions as viewing account balances,
making transfers between accounts, or paying bills electronically.
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
15
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
In order to set up access to your bank’s online banking website, you usually
have to set up a username, password, site key or PIN.
Have you ever set up access to online banking?
o 1 Yes
o 2 No
if NEWOB = 1 then
OBEVER := 1
else
OBEVER := 0
Endif
endif
If pa026 = 1 then
MBADOPTER := 1
Else
If cpadopter = 1 then
• (PA126) Have you ever set up access to mobile banking?
o 1 Yes
o 2 No
End
End if
If tbadopter = 1 or obadopter = 1 or mbadopter = 1 then
• In the past 12 months, have you used the following methods to access your account? ***bold
used**
If tbadopter = 1 then
(PA033_a)
Telephone banking
If obadopter = 1 then
(PA033_b)
Online banking
If mbadopter = 1 then
(PA033_c)
Mobile banking
Yes
1
No
2
1
2
1
2
Endif
Endif
•
*if BA_Adopter != 0;
(PA050) In the past 12 months, have you used cash to make a payment, even once?
o Yes
o No
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
16
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
•
(PA015_Intro) About how much cash do you have (do not include cash that other members of
your household might have)…
(PA015_a) … in your wallet, purse, and/or pocket.
o About $____.00
o (PA015_b)…elsewhere in your home, car, office, etc.
o About $____.00
****for PA015_a and PA015_b, verify from respondent if response is over $1000
Ask the R the following:
You told us that you have [FILL with amount the R entered] in your [wallet, purse, and/or pocket OR
home, car or office].
<br><br>
Please choose ‘Back’ if you would like to change your response. Otherwise, choose ‘Next’ to continue.
****
o
•
(PA016_intro)When you get cash, where do you get it most often?
***randomize responses 1-6, “Other” is always 7 ***
o 1 ATM
o 2 Bank teller
o 3 Check cashing store
o 4 Retail or grocery store
o 5 Employer
o 6 Family or friend
o 7 Other
o (PA016_other) Specify:
***here is a series of FILLs that you should use for the next questions. They are slightly reworded
versions of the above table***
1. the ATM
2. a bank teller
3. a check cashing store
4. a retail or grocery store
5. your employer
6. a family member or friend
7. [whatever the R writes in the open ended response box PA016_other]
•
(PA017_a) When you get cash from [FILL WITH ANSWER FROM PA016], what amount do you
get most often?
o $______.00
•
(PA018_intro)In a typical period (week, month, or year), how often do you get cash from [FILL
WITH ANSWER FROM PA016]?
If never, please enter 0 in any box.
(PA018_a1)______time(s) per (PA018_b1)_____time(s) per
week
month
(PA018_c1)______time(s) per
year*
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
17
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
(PA018_asterisk)*Use this frequency if you typically get cash fewer than once a month
•
(PA017_b) When you get cash from all other sources besides [fill from answer PA016], what
amount do you get most often?
o $______.00
•
(PA018_intro)In a typical period (week, month, or year), how often do you get cash from all
other sources besides [fill from answer PA016]?
If never, please enter 0 in any box.
(PA018_a2)______time(s) per (PA018_b2)_____time(s) per
week
month
(PA018_c2)______time(s) per
year*
(PA018_asterisk)*Use this frequency if you typically get cash fewer than once a month
CCADOPTER := 0
•
(PA053) Do you have any credit cards?
o 1 Yes
o 2 No
If PA053 = 1 then
CCADOPTER = 1
Else
CCADOPTER = 0
•
(PA020) Have you ever had a credit card?
o 1 Yes
o 2 No
CCEVER := 0
IF PA020 = 1 THEN
CCEVER := 1
ENDIF
Endif
IF CCADOPTER = 1 THEN
• (PA019_intro) Now we’d like to find out about your credit cards.
General purpose credit cards have a logo from Visa, MasterCard, Discover or American Express,
and can be used anywhere those credit cards are accepted.
Charge cards are similar to credit cards, except that full payment of balance is required at the end
of each billing period.
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
18
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
Branded cards have a merchant’s logo on the card, and may or may not have a logo from Visa,
MasterCard, Discover, or American Express. Examples of this type of card include Sears cards,
Exxon cards, Amazon.com cards, or United Mileage cards.
Do you have any of the following types of credit cards?
(PA019_a)
General purpose
(PA019_b)
Charge
(PA019_c)
Branded
•
Yes
1
No
2
1
2
1
2
(PA054) Some credit cards give rewards for using the card for purchases or payments.
Examples of rewards include frequent flier miles, cash back, or points that can be spent
on merchandise.
Please tell us how many cards you have of each type.
If none, please enter 0.
<BR><BR>
Number of cards with rewards
IF PA019_a = 1
then
General purpose
IF PA019_b = 1
then
Charge
If PA019_c = 1
then
Branded
ENDIF
PA054_A1
Number of cards without
rewards
PA054_A2
PA054_B1
PA054_B2
PA054_C1
PA054_C2
****end CCADOPTER = 1 section ****
****begin prepaid card section****
PCADOPTER := 0
PCEVER := 0
•
(PA099) General purpose prepaid cards can be used at any merchant or retailer. These cards might
have a Visa or MasterCard logo on them.
Specific purpose prepaid cards can only be used at specific merchants, retailers or service
providers. Some examples of these include public transportation cards, Starbucks or Target cards.
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
19
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
Payroll cards are cards containing wages or salary that an employer can give to an employee as an
alternative to a paycheck or direct deposit.
Electronic Benefits Transfer (EBT) is a card given to people who receive government benefits. This
card can be used to make purchases or payments.
Do you have any of the following types of cards?
(PA099_a)
General purpose
(PA099_b)
Specific purpose
(PA099_c)
Payroll card
(PA099_d)
Electronic benefits transfer
Yes
1
No
2
1
2
1
2
1
2
If PA099_a = 2 and PA099_b = 2 and PA099_c = 2 and PA099_d = 2 then
• (PA022) Have you ever had a prepaid card?
o 1 Yes
o 2 No
IF PA022 = 1 THEN
PCEVER := 1
ENDIF
ENDIF
**** If PA099_a = 2 and PA099_b = 2 and PA099_c = 2 and PA099_d = 2****
If PA099_a = 1 or PA099_b = 1 or PA099_c = 1 or PA099_d = 1 then
PCADOPTER := 1
•
(PA100) How many of each type of prepaid card do you have?
o if PA099_a = 1 then (PA100_a) General purpose _________cards
o if PA099_b = 1 then (PA100_b) Specific purpose _________cards
o if PA099_c = 1 then (PA100_c) Payroll card _________cards
o if PA099_d = 1 then (PA100_d) Electronic benefits transfer
_________cards
•
(PA039) Some general purpose and specific purpose prepaid cards can be reloaded
with extra dollar value by the card holder.
Are any of your prepaid cards reloadable?
o 1 Yes
o 2 No
If PA039 = 1 then
• (PA022_extra) In the past 12 months, did you add money to reload any of your
prepaid cards?
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
20
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
o
o
1 Yes
2 No
if PA022_extra = 1 then
• (PA029) Now think about the prepaid card that you reload most often.
When you add money to reload that prepaid card, what amount do you
add most often?
•
•
$______.00
(PA023_intro) Continue to think about the prepaid card that you
reload most often.
In a typical period (week, month, or year), how often do you add
money to that prepaid card?
If never, please enter 0 in any box.
Please use the time(s) per year frequency only if you typically add
money to a prepaid card fewer than once per month.
(PA023_a)
_____time(s)
per week
•
ENDIF
(PA023_b)
OR______ time(s)
per month
(PA023_c)
OR_______time(s)
per year
(PA101) Thinking about the prepaid card that you reload most often,
what is the most common way that you reload that card?
***randomize 1-5, 6 is always “Other”***
o 1 Cash
o 2 Credit card
o 3 Check
o 4 Directly from income
o 5 Debit card
o 6 Other (explain)
(PA101_other)
****if PA022_extra = 1****
Endif ****If PA039 = 1*****
Endif **** If PA099_a = 1 or PA099_b = 1 or PA099_c = 1 or PA099_d = 1****
•
(PA024) An automatic bill payment is a payment set up to occur on a regularly scheduled basis,
typically monthly. Once set up, they do not require any additional effort on the consumer’s part.
They can be processed via bank account deductions, debit card transactions, credit card charges, or
paid directly from your income.
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
21
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
Do you have any automatic bill payments set up to occur this month?
o 1 Yes
o 2 No
ABPADOPTER := 0
IF PA024 = 1 THEN
ABPADOPTER := 1
ELSE
•
(PA025) Have you ever had automatic bill payment in the past?
o 1 Yes
o 2 No
ABPEVER := 0
IF PA025 = 1 THEN
ABPEVER := 1
ENDIF
ENDIF
•
(PA027) A contactless payment technology allows the consumer to make a payment by tapping or
waving a card or other instrument near a special electronic reading device without swiping, signing
or entering a personal identification number.
Do you have any of the following payment methods with contactless payment technology?
(PA027_a)
Credit card
(PA027_b)
Debit card
(PA027_c)
Prepaid card
(PA027_d)
Electronic toll payment
(PA027_e)
Key fob
Yes
1
No
2
1
2
1
2
1
2
1
2
If cpadopter = 1 then
• (PA051) Mobile payments are payments or purchases made using a mobile phone. These
payments do not involve transactions with your bank or financial institution.
In the past 12 months, have you made any of the following types of mobile payments?
(PA051_a)
Payment made using text
message
Yes
1
No
2
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
22
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
(PA051_b)
Contactless payment via
tapping or waving your phone
1
2
endif
•
(PA040) In the past 12 months, have you used a money order, even once?
o Yes
o No
If YES then
MOADOPTER = 1
Else
• (PA041) Have you ever used a money order, even once?
o Yes
o No
If YES then
MOEVER = 1
ENDIF
END IF
•
(PA042) In the past 12 months, have you used a travelers check, even once?
o Yes
o No
If YES then
TCADOPTER = 1
Else
•
(PA043) Have you ever used a travelers check, even once?
o Yes
o No
If YES then
TCEVER = 1
ENDIF
END IF
If PPADOPTER = 1 THEN
•
(PA044) In the past 12 months, have you used a non-bank online payment service such as PayPal to
make a purchase or pay another person?
o 1 Yes
o 2 No
If PA044 = 1 then
•
In a typical period, how often do you use a non-bank online payment service such as
PayPal to make a purchase or pay another person?
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
23
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
(PA045_a)_____time(s) (PA045_b)______ time(s) per (PA045_c)
per week
month
OR_______time(s) per year*
(PA045_asterisk)*Use this frequency if you typically make fewer than one payment
per month.
•
(PA046) When you make a purchase or pay another person using a non-bank online
payment service such as PayPal, what amount do you spend most often?
o ________dollars
ENDIF
ENDIF ****PPADOPTER = 1 ****
IV.
Payment Use (PU)
(PU001_Intro)Now we will ask questions about how often you use the payment methods you have.
(PU002_Intro)The next set of questions will be divided into several types of payments:
Bills
*Automatic bill payments
*Online bill payments
*Bill payments by mail or in person
Online
*Non-bill online payments
Retail or in-person
*Retail goods
*Services and other
Person-to-person payments
if ABPADOPTER = 1 then
•
(PU002_intro2)In a typical period (week, month, or year), how many automatic bill
payments do you make?
If you do not use the payment method to pay bills, please enter a 0 in the appropriate row.
Automatic Bill Payments
*(PU002_asterisk)Please use the Per year frequency if you typically make fewer than one payment
per month
Per week
If dcadopter (pu002_a1)
= 1 then Paid
with your debit
card(s)
If ccadopter (pu002_b1)
Per month
(pu002_a2)
Per year*
(pu002_a3)
(pu002_b2)
(pu002_b3)
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
24
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
= 1 then
Charged to your
credit card(s)
If baadopter (pu002_c1)
= 1 then
Paid using your
bank account
number
IF OBBPADOPTER (PU002_e3)
= 1 THEN
Paid using the
online banking
bill payment
function on your
bank’s website
(pu002_d1)
Paid directly
from your
income
(error catching code goes here)
(pu002_c2)
(pu002_c3)
(PU002_e3)
(PU002_e3)
(pu002_d2)
(pu002_d3)
End if
IF BAADOPTER = 1 or CCADOPTER = 1 THEN
•
(pu003_intro) In a typical period (week, month, or year), how many online bill payments do
you make?
If you do not use the payment method to pay bills, please enter a 0 in the appropriate row.
Online Bill Payments
*(pu003_asterisk) Please use the Per year frequency if you typically make fewer than one payment
per month.
Per week
Per month
Per year*
If dcadopter =1
(pu003_a1)
(pu003_a2)
(pu003_a3)
then
Paid with your debit
card(s)
If ccadopter = 1 (pu003_b1)
(pu003_b2)
(pu003_b3)
then
Charged to your credit
card(s)
If baadopter = 1 (pu003_c1)
(pu003_c2)
(pu003_c3)
then
Paid using your bank
account number
If obbpadopter = (pu003_d1)
(pu003_d2)
(pu003_d3)
1 then
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
25
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
Paid using the online
banking bill payment
function on your bank’s
web site
(error catching code here)
END IF
•
(pu004_intro)In a typical period (week, month, or year), how many bill payments by mail or
in-person do you make?
If you do not use the payment method to pay bills, please enter a 0 in the appropriate row.
Bill Payments by Mail or In-person
*(pu004_asterisk)Please use the Per year frequency if you typically make fewer than one payment
per month
Per week
PU004_a1
Paid in cash
If chkadopter =
PU004_b1
1 or mmcadopter
= 1 then
Paid by check (paper)
If moadopter = 1
then
Paid by money order
If dcadopter = 1 PU004_c1
then
Paid with your debit
card(s)
If ccadopter = 1 PU004_d1
then
Charged to your credit
card(s)
If pcadopter = 1 PU004_e1
then
Paid with your prepaid
card(s)
(error catching code here)
Per month
PU004_a2
PU004_b2
Per year*
PU004_a3
PU004_b3
PU004_c2
PU004_c3
PU004_d2
PU004_d3
PU004_e2
PU004_e3
If chkadopter = 1 or mmcadopter = 1 or moadopter = 1 or dcadopter = 1
or baadopter = 1 or ccadopter = 1 or pcadopter = 1 then
(pu005_intro)Now we will ask about all other payments and purchases besides bills.
•
(pu005_intro2) In a typical period (week, month, or year), how many of the following
payments do you make?
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
26
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
If you do not use the payment method, please enter a 0 in the appropriate row.
Online Payments
-All non-bill purchases made on the Internet
-Charitable donations made online
*(pu005_asterisk)Please use the Per year frequency if you typically make fewer than one payment
per month.
Per week
Pu005_a1
If chkadopter =
1 or mmcadopter
= 1 then
Paid by check (paper)
If moadopter = 1
then
Paid by money order
If dcadopter = 1 Pu005_b1
then
Paid with your Debit
card, either directly or
through an
intermediary such as
PayPal
If baadopter = 1 Pu005_c1
then
Paid using your bank
account number, either
directly or through an
intermediary such as
PayPal
If ccadopter = 1 Pu005_d1
then
Charged to your credit
card, either directly or
through an
intermediary such as
PayPal
If pcadopter = 1 Pu005_e1
then
Paid with your prepaid
card
(error catching code here)
Per month
Pu005_a2
Per year*
Pu005_a3
Pu005_b2
Pu005_b3
Pu005_c2
Pu005_c3
Pu005_d2
Pu005_d3
Pu005_e2
Pu005_e3
Endif
***delete PU006b and combine it with PU006a***
• (pu006a_intro)In a typical period (week, month, or year), how many of the following payments
do you make?
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
27
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
If you do not use the payment method, please enter a 0 in the appropriate row.
Retail goods (shopping in person) including:
-Food, grocery stores and restaurants
-Superstores, warehouses, club stores
-Drug or convenience stores
-Gas stations
-Department stores
-Electronics, hardware, and appliances stores
-Home goods and furniture stores
Note: Please answer only for goods purchases in person at these (and similar) types of stores. The next
question asks about in-person purchases of services.
*(pu006a_asterisk)Please use the Per year frequency if you typically make fewer than one
payment per month.
Per week
Pu006a_a1
Cash
If chkadopter =
Pu006a_b1
1 or mmcadopter
= 1 then
Paid by check (paper)
If moadopter = 1
then
Paid by money order
If dcadopter = 1 Pu006a_c1
then
Paid with your debit
card
If ccadopter = 1 Pu006a_d1
then
Charged to your credit
card
If pcadopter = 1 Pu006a_e1
then
Paid with your prepaid
card
(error catching code here)
•
Per month
Pu006a_a2
Pu006a_b2
Per year*
Pu006a_a3
Pu006a_b3
Pu006a_c2
Pu006a_c3
Pu006a_d2
Pu006a_d3
Pu006a_e2
Pu006a_e3
(pu006c_intro)In a typical period (week, month, or year), how many of the following payments do
you make?
If you do not use the payment method, please enter a 0 in the appropriate now.
Services and other (shopping/paying in person) including:
-Transportation and tolls
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
28
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
-Medical, dental, and fitness
-Education and child care
-Personal care (e.g. hair)
-Recreation, entertainment, and travel
-Maintenance and repairs
-Other professional services (business, legal, etc.)
-Charitable donations
*(pu006c_asterisk)Please use the Per year frequency if you typically make fewer than one
payment per month.
Per week
Per month
Per year*
Pu006c_a1
Pu006c_a2
Pu006c_a3
Cash
If chkadopter =
Pu006c_b1
Pu006c_b2
Pu006c_b3
1 or mmcadopter
= 1 then
Paid by check (paper)
If moadopter = 1
then
Paid by money order
If dcadopter = 1 Pu006c_c1
Pu006c_c2
Pu006c_c3
then
Paid with your debit
card
If ccadopter = 1 Pu006c_d1
Pu006c_d2
Pu006c_d3
then
Charged to your credit
card
If pcadopter = 1 Pu006c_e1
Pu006c_e2
Pu006c_e3
then
Paid with your prepaid
card
(error catching code here)
Person-to-person payments, including
-Babysitting
-Allowances
-Paying a person for something that is not business related
-Account to account payments from your bank account to another person’s bank account
*(pu021_asterisk) Please use the Per year frequency if you typically make fewer than one payment
per month.
Cash
If chkadopter =
1 or mmcadopter
= 1 then
Paid by check (paper)
Per week
Pu021_a1
Pu021_b1
Per month
Pu021_a2
Pu021_b2
Per year*
Pu021_a3
Pu021_b3
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
29
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
If moadopter = 1
then
Paid by money order
If dcadopter = 1
then
Paid with your Debit
card, through an
intermediary such as
PayPal
If ccadopter = 1
then
Charged to your Credit
card, through an
intermediary such as
PayPal
If baadopter = 1
then
Account to account
payment
If obbpadopter =
1 then
Paid using the online
banking bill payment
function on your bank’s
web site
Pu021_c1
Pu021_c2
Pu021_c3
Pu021_d1
Pu021_d2
Pu021_d3
PU021_e1
PU021_e2
PU021_e3
PU021_f1
PU021_f2
PU021_f3
If TCADOPTER = 1 or TCEVER = 1 then
• (pu008_intro)In a typical period (week, month, or year), how often do you use travelers
checks?
If never, please enter 0.
*Please use the Per year frequency if you typically make fewer than one payment per month.
Travelers checks
(error catching code here)
ENDIF
Per week
Pu008_c1
Per month
Pu008_c2
Per year*
Pu008_c3
IF CCADOPTER = 1 THEN
• (PU009) During the past 12 months, did you carry an unpaid balance on any credit card from
one month to the next (that is, you did not pay the balance in full at the end of the month)?
o 1 Yes
o 2 No
IF PU009 = 1 THEN
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
30
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
•
•
(pu010) Last month, about how much was the unpaid balance on all your credit cards
that you carried over from the previous month?
o $________.00
(pu011)In the previous question, you told us that last month the unpaid balance on all
your credit cards is $[FILL WITH RESPONSE FROM PU010].
How would you compare your unpaid balance last month to your unpaid balance 12
months ago? Last month’s balance is
o 1 Much lower
o 2 Lower
o 3 About the same
o 4 Higher
o 5 Much higher
ENDIF
ENDIF
V.
Payment History (PH)
Now we will ask questions that will help us understand your payment decisions better.
•
(PH004) Have you, or anyone you know well (family, friends, neighbors, coworkers, etc), ever
been a victim of what you consider to be identity theft?
o 1 Yes, myself and someone I know well
o 2 Yes, someone I know well only
o 3 Yes, myself only
o 4 No
•
(PH005) Have you ever entered any of the following information on an Internet web site or sent
the information in an e-mail message?
****change phrase “Account number” to “Bank account number”***
Yes
No
(PH005_a)
1
2
Bank account number
(PH005_c)
1
2
Credit card number
(PH005_d)
1
2
Debit card number
(PH005_e)
1
2
Mother’s maiden name
(PH005_g)
1
2
Social security number
•
(PH006) Please estimate your most recent credit rating, as measured by a FICO score?
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
31
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
o
o
o
o
o
o
o
1 Below 600
2 600-649
3 650-699
4 700-749
5 750-800
6 Above 800
7 I don’t know
If BAADOPTER = 1 or BAEVER = 1 then
• (PH007) During the past 12 months, did you overdraw any of your bank accounts?
o 1 Yes and I paid a late fee
o 2 Yes but I did not pay a fee
o 3 No
Endif
• (PH009) During the past 12 months, did you experience any of these financial difficulties?
****randomize response categories****
Yes
No
(PH009_a)
1
2
You or someone else in your
household lost their primary job
(PH009_b)
1
2
You declared bankruptcy
(PH009_c)
1
2
Mortgage foreclosure on your
primary home
(PH009_e)
1
2
Credit card account closed or
frozen by the bank or card
company
If PH009_b = 2 or PH009_c = 2 then
•
(PH020) We just asked you about financial difficulties that happened in the past year.
Now we’d like you to think back 7 years.
During the past 7 years, have you experienced any of these financial difficulties?
****RANDOMIZE responses****
Yes
No
If PH009_b = 2 then
1
2
(PH020_a)
You declared bankruptcy
If PH009_c = 2 then
1
2
(PH020_b)
Mortgage foreclosure on your primary home
End if
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
32
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
•
(PH012) During the past 12 months, have you done any of the following?
*****RANDOMIZE responses****
Yes
No
(PH012_a)
1
2
Use coupons
(PH012_b)
1
2
Use mail-in rebates
(PH012_c)
1
2
Shop at a wholesale club
(PH012_d)
1
2
Pay in cash to receive a
discount
•
(PH014) Who prepared (or will prepare) your 2008 federal income tax return? (Randomized)
1 – 6 are randomized, 7 is always Other(specify)
o I did, using tax computer software
o I did, by hand, on a paper tax return
o A family member, household member, or friend
o A tax service company
o My accountant or financial planner
o I have never submitted a federal tax return
o 7 Other _______ (specify)
o (PH014_other) (specify)
•
(PH017) Have you ever decided to stop receiving paper copies of any financial record (such as
bank statements, monthly bills, investment account statements, canceled checks)?
o 1 Yes
o 2 No
•
(PH021) Inflation is the annual percentage rate-of-change in the average price of all goods and
services in the economy.
Decimal numbers are allowed. Please tell us your estimate of:
o
o
VI.
(PH021_a) Actual inflation during the past 12 months ______%
(PH021_b) Expected inflation during the next 12 months ______%
Demographics (DE)
(de000) Now we will ask you some questions similar to those asked in the “My Household
Questionnaire”
•
(DE005) Do you have access to the internet for personal use at home, work or another
location?
o
1 Yes
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
33
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
o
2 No
If DE005 = 1 then
•
(DE020) Please tell us where you have access to the internet for personal use.
Please check all that apply.
o
o
o
DE020_a At home
DE020_b At work
DE020_c At another location
Endif
IF familyincome = 14 THEN
• (DE010) In your most recent “My Household” questionnaire, you told us that the total
combined income of all members of your family (living here) during the preceding 12 months
was more than $75,000. Thinking about the total combined income of your family from all
sources, approximately how much did members of your family receive during the previous 12
months?
o 1 Less than $5,000
o 2 $5,000-$7,499
o 3 $7,500-$9,999
o 4 $10,000-$12,499
o 5 $12,500-$14,999
o 6 $15,000-$19,999
o 7 $20,000-$24,999
o 8 $25,000-$29,999
o 9 $30,000-$34,999
o 10 $35,000-$39,999
o 11 $40,000-$49,999
o 12 $50,000-$59,999
o 13 $60,000-$74,999
o 14 $75,000-$99,999
o 15 $100,000-$124,000
o 16 $125,000-$199,999
o 17 $200,000 or more
End if
•
(DE011) What does your own personal income rank within your household?
o 1 Highest in my household
o 2 About equal to the highest (roughly the same as another household member)
o 3 2nd highest
o 4 3rd highest or lower
•
(DE013) Do you and/or your spouse/partner own your primary home?
Note: Even if you have an unpaid mortgage, you are considered the owner of the home.
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
34
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
o
o
1 Yes
2 No
if DE013 = 1 then
• (DE014) What is the approximate market value of your primary home?
Please enter your answer below in thousands of dollars.
o $______,000
****DE014: please prompt the R if they enter a number above 4500, which is the equivalent of saying
that their house is worth more than $4.5 million
Prompt for DE014:
You told us that the market value of your primary home is [FILL WITH RESPONSE FROM DE014, BUT PUT
IT IN DOLLARS, NOT THOUSANDS OF DOLLARS, and format with commas, but no decimal for cents.
EXAMPLE $x,xxx,000].
<br><br>
If this is correct, please choose ‘Next’ to continue. Otherwise, please click ‘Back’ to change your
response. ****
•
(DE015) About how much do you owe on loans for your primary home, including mortgages,
home equity loans, and home equity lines of credit?
Please enter your answer below in thousands of dollars.
o $______,000
****DE015: please prompt the R if they enter a number above 2000, which is the equivalent of saying
that they owe more than $2 million on their home
Prompt for DE015:
You told us that the amount you owe on loans for your primary home is [FILL WITH RESPONSE FROM
DE015, BUT PUT IT IN DOLLARS, NOT THOUSANDS OF DOLLARS, and format with commas, but no
decimal for cents. EXAMPLE $x,xxx,000].
<br><br>
If this is correct, please choose ‘Next’ to continue. Otherwise, please click ‘Back’ to change your
response.
****
Endif
if DE013 = 1 then
• (DE016) Excluding the market value of your primary home, what is the approximate value of
your household's other assets?
Include real estate other than your primary home.
Please enter your answer below in thousands of dollars.
o $________,000
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
35
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
****DE016, where DE013 = 1: if R makes < $50000 [variable familyincome = (1,2,3,4,5,6,7,8,9,10,11)]
then prompt for response above 500 (which is equal to 500,000). If R makes between $50,000 and
$75,000 [variable familyincome = (12,13)], please prompt the R if they enter a value above 750, which is
the equivalent of saying that their net worth is greater than $750,000. Finally, if the R makes above
$75,000 [variable familyincome = 14] then prompt if the R enters a value above 3000, which is equal to
saying they have a net worth of $3 million.
Prompt for DE016, where DE013 = 1:
You told us that the market value of your household’s non-home assets is [FILL WITH RESPONSE FROM
DE016, BUT PUT IT IN DOLLARS, NOT THOUSANDS OF DOLLARS, and format with commas, but no
decimal for cents. EXAMPLE $x,xxx,000].
<br><br>
If this is correct, please choose ‘Next’ to continue. Otherwise, please click ‘Back’ to change your
response. ***
•
(DE019) Excluding the debt on the mortgage of your primary home, what is the approximate
dollar amount of your remaining debts?
Please enter your answer below in thousands of dollars.
o $________,000
****Prompt user if they enter number above 1000, which is the equivalent of saying they have $1
million in non-mortgage debt.
Prompt for DE019, where DE013 = 1:
You told us that the dollar value of your household’s non-mortgage debt is [FILL WITH RESPONSE FROM
DE019, BUT PUT IT IN DOLLARS, NOT THOUSANDS OF DOLLARS, and format with commas, but no
decimal for cents. EXAMPLE $x,xxx,000].
<br><br>
If this is correct, please choose ‘Next’ to continue. Otherwise, please click ‘Back’ to change your
response.
******
else
• (DE016) What is the approximate market value of your household's assets? Include real estate
that you own.
Please enter your answer below in thousands of dollars.
o $_______,000
****DE016, where DE013 != 1: if R makes < $50000 [variable familyincome = (1,2,3,4,5,6,7,8,9,10,11)]
then prompt for response above 500 (which is equal to 500,000). If R makes between $50,000 and
$75,000 [variable familyincome = (12,13)], please prompt the R if they enter a value above 750, which is
the equivalent of saying that their net worth is greater than $750,000. Finally, if the R makes above
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
36
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
$75,000 [variable familyincome = 14] then prompt if the R enters a value above 3000, which is equal to
saying they have a net worth of $3 million.
Prompt for DE016, where DE013 != 1:
You told us that the market value of your household’s assets is [FILL WITH RESPONSE FROM DE016, BUT
PUT IT IN DOLLARS, NOT THOUSANDS OF DOLLARS, and format with commas, but no decimal for cents.
EXAMPLE $x,xxx,000].
<br><br>
If this is correct, please choose ‘Next’ to continue. Otherwise, please click ‘Back’ to change your
response. ***
•
(DE019) What is the approximate dollar amount of your household’s debts?
Please enter your answer below in thousands of dollars.
o $________,000
**** Prompt user if they enter number above 1000, which is the equivalent of saying they have $1
million in non-mortgage debt.
Prompt for DE019, where DE013 != 1:
You told us that the dollar value of your household’s debt is [FILL WITH RESPONSE FROM DE019, BUT
PUT IT IN DOLLARS, NOT THOUSANDS OF DOLLARS, and format with commas, but no decimal for cents.
EXAMPLE $x,xxx,000].
<br><br>
If this is correct, please choose ‘Next’ to continue. Otherwise, please click ‘Back’ to change your
response. ******
Endif
•
(CS_001) Could you tell us how interesting or uninteresting you found the questions in this
interview?
o 1 Very interesting
o 2 Interesting
o 3 Neither interesting or uninteresting
o 4 Uninteresting
o 5 Very uninteresting
•
(CS_003) Do you have any other comments on the interview? Please type these in the box
below.
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
37