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The 2009 Survey of Consumer Payment Choice
Data Users Manual
Federal Reserve Bank of Boston
©2009–2011 Federal Reserve Bank of Boston.
Introduction
This data file contains 2173 observations and 1648 variables.
The sample for the 2009 SCPC includes 876 respondents who also took the survey in 2008, making them
part of a panel. The 2008 SCPC was administered had a sample size of 1010; roughly 87 percent of that
sample took the 2009 survey.
There are two broad categories of variables: “derived” and “raw” variables.
The “derived” variables were created by the staff of the Consumer Payments Research Center (CPRC) to
aid in data analysis. Most of these variables have names that intuitively describe them using a
combination of mnemonics. The first section of this document, titled “Mnemonic-based Variables”
explains the most frequently used mnemonics and the structure of the variable names that use them. Every
effort has been made to maintain a consistent mnemonic structure between the 2008 and 2009 rounds of
the survey. However, changes in the survey instrument have led to the creation of some new mnemonics,
with some of the older ones falling out of use. In addition, this section describes flags, which have names
that are based both on mnemonic and “raw” variables. A brief explanation of these variables and their
purpose is provided in the Flags subsection, at the end of the first section. Because these variables were
created for preliminary data analysis, only some of the questions and concepts in the survey have
corresponding mnemonic-based variables.
The second section of this document, “Non-Mnemonic variables,” describes “derived” variables that do
not follow the mnemonic-based naming conventions. These variables include identifiers, weights, and
demographic variables. The demographic variables described in this section are indicator (dummy)
variables. These are, for most part, based on categorical variables from the Household Information
module described in the following paragraph. The “Non-Mnemonic variables” section also includes
“intermediate” derived variables that were created as part of the frequency conversion of some responses,
or in unwinding the random answer-category responses.
Prior to answering the questions in the Survey of Consumer Payment Choice (SCPC), the respondent is
asked to complete the RAND Corporation’s Household Information module. The Household module is
used to gather demographic data about each respondent. The “raw” variables are based directly on survey
responses. The names and definitions of raw variables are embedded in the questionnaires, so the two
questionnaires, the RAND Household Information Questionnaire and the 2009 SCPC questionnaire, are
appended to this document, in that order. Some additional notes pertaining to variables in the RAND
Household Information questionnaire follow in this section.
Conversions of raw variables
Two processes have been applied to some variables in the dataset to make them useful for researchers:
Questions that were presented to respondents in a randomized order have been processed to properly log
responses, and variables giving respondents multiple frequencies to report in have been converted to one
frequency for analysis. More detail on each process follows.
Unwinding randomization: To avoid potential biases arising from the order of answer categories
presented to respondents, the survey instrument presented answer categories in a randomized order
1
wherever it was appropriate. The questionnaire clearly indicates if responses were randomized. Results
from this process will have variable names that differ slightly from the questionnaire. This discrepancy in
naming between the survey instrument and the dataset is based upon the internal coding processes of
American Life Panel surveys; however, the variables names in the dataset are very similar to the names
given in the question text. These variable names are documented in the “Unwound variables” subsection.
The raw data from the survey instrument as well as the SAS macros that unwind these variables can be
made available upon request.
Frequency conversion: Respondents are given the option of enumerating their payment use in terms of a
typical week, month, or year. This dataset includes variables where responses have been standardized to a
monthly frequency. The difference between the “intermediate” and the “mnemonic-based” is that the
mnemonic-based variables are coded as 0 for respondents who have not adopted the respective payment
instrument.
The SAS macros for these frequency conversions can be made available upon request.
Notes on the RAND Household Information questionnaire:
The variables contained in the 2009 SCPC dataset differ slightly from the variables contained in the
RAND Household Information questionnaire and 2009 SCPC Questionnaire. They differ primarily in
terms of naming. The following inconsistencies should be noted:
•
•
The family income variables that were used in the official 2009 SCPC tables publication (PPDP
11-01, described below) were based on the information in the initial familyincome variable
(contained in the RAND Household Information questionnaire) along with the variable DE010,
which was asked in the 2009 SCPC Questionnaire. An additional variable from the RAND
Household Information questionnaire, familyincome_part2, was used in cases where DE010 was
missing. We recommend that researchers use the income variables listed on page 17 of this
document, instead of just the familyincome and familyincome_part2 variables.
The variable named white in the RAND Household Information questionnaire has been renamed
race in this dataset as it is a description of the respondent’s ethnicity or race. The variable white
is now an indicator variable coded as 1 for respondents who identified as white. This is
consistent with other indicator variables for racial and ethnic classifications – black, asian, other,
and latino. Please note that latino is not mutually exclusive from the other racial categories.
Further information:
Please see Federal Reserve Bank of Boston Public Policy Discussion Paper No. 11-01, The 2009 Survey
of Consumer Payment Choice, by Foster, Meijer, Schuh, and Zabek (PPDP 11-01), for further
information, including:
•
•
•
•
•
An overview of the survey, and of changes to the survey since the previous round
Selected results
Definitions of the terminology used
Information on the sample
A more detailed discussion of data cleaning and sampling weights
2
•
Additional contact information.
Stable URL: http://www.bostonfed.org/economic/ppdp/2011/ppdp1101.htm
Stable URL for the data: http://www.bostonfed.org/economic/cprc/scpc/index.htm
Questions regarding the data can be directed to:
Kevin Foster
Survey Methodologist
Consumer Payment Research Center
Federal Reserve Bank of Boston
(617) 973-3955
Kevin.Foster@bos.frb.org
3
Mnemonic-based Variables
Most variable names are a combination of 2 or more mnemonics, combined using underscores (_).
Typically, the first mnemonic refers to the payment instrument and the second or last mnemonic indicates
the concept being communicated, such as its characteristic, adoption, or typical use. This is not always the
case; a number of variables describe concepts that are independent of any payment instrument.
This section covers mnemonics in roughly the order their corresponding questions appear in the SCPC
questionnaire. The major subsections describe mnemonics for payment instruments, the assessment of
payment characteristics, payment adoption, and payment use. The last subsection, Flags, includes a brief
explanation of the data cleaning and imputations.
Payment Instruments:
csh
chk
dc
cc
svc
banp
obbp
mon
tc
Cash
Check
Debit card
Credit card
Stored-value card/Prepaid card
Bank account number payment
Online banking bill payment
Money order
Traveler’s check
Note: For definitions of payment instruments please see Appendix A.2 in PPDP 11-01.
Payment Instruments are grouped as follows:
paper
card
elect
pi
Cash, Check, Money order, Traveler’s checks
Credit cards, Debit cards, Prepaid cards
Bank account number payments and Online
banking bill payments
Payment instrument (any/all)
Note: Respondents are asked about their use of direct deductions from income to make automatic bill
payments; thus income is included as a payment instrument for payment use variables (discussed below).
However, it is not considered a payment instrument, and is not included as an electronic payment
instrument.
4
Assessment of Payment Characteristics (mnemonics):
security
acceptance
cost
convenience
Security
Acceptance for payment
Cost
Convenience
Note: For definitions of the above characteristics, please see Appendix A.6 in PPDP 11-01.
For example: The variable csh_security contains respondents’ rankings (1 to 5) of the security of cash.
Other ‘Assessment of Characteristics’ variables: Respondents rate each characteristic on a scale from
1 (least important) to 4 (most important). The four corresponding variables have the prefix “ranking_”
followed by the mnemonic for the characteristic, listed above.
Payment Adoption:
adopt
ever
Respondent is currently an adopter (Y/N)
Respondent was an adopter (Y/N)
discard
Respondent was an adopter, not anymore
(Y/N)
num
Number of payment instruments
(=0 for non-adopters)
Please note that _adopt variables are only created where adoption is a separate concept that differs from
all other concepts in the survey. For example, in the 2009 SCPC adopting money orders is defined as
having a positive incidence of use of money orders in a typical year, so mon_t_y (where “_t_y” is defined
below) is used in lieu of mon_adopt.
The discard rates reported in PPDP 11-01 were calculated by taking the difference between historical
adoption rates (using _ever variables) and current adoption rates (using _adopt variables); using the
corresponding _discard variables may not give identical results due to missing values in current or
historical adoption variables.
In addition to the payment instruments above, respondents are also asked about their bank account
adoption, and adoption of other payment technologies.
chk_acnt
Checking account
sav_acnt
Savings account
bnk_acnt
Bank account (checking or savings account)
mm_acnt
Money market or brokerage account
5
Example:
•
sav_or_mm_acnt
A savings account or a money market account (or both)
pp_acnt (or pp)
mm_acnt_chk
Non-bank online payment account (e.g. Paypal, Google
Checkout, Amazon Payments)
Money market account with check writing privileges
atm
ATM-only cards
atmordc
ATM-only cards or debit cards
chk_blnk
Blank checks
tb
Telephone banking
ob
Online banking (need not include bill pay)
mb
Mobile banking
mp
Mobile payments
contactless
txtpay
Contactless payment technology (used with cc, dc, svc,
mp)
Payment made via text message (used with mp)
keyfob
Key fob
etp
Electronic toll payment
rewards
Rewards (used with cc, dc)
norewards
No rewards (used with cc, dc)
onlyrewards
reloadable
All cards bear rewards, i.e.: no non-reward cards (used
with cc, dc)
Feature of prepaid cards whose value can be increased
reload
Action taken to increase value of a prepaid card
svc_reloadable_adopt equals 1 if the respondent has a reloadable prepaid card; svc_reload
equals 1 if the respondent reloaded his/her prepaid card in the preceding 12 months, and 0
otherwise.
Note: Please refer to Appendix A.3 in PPDP 11-01 for definitions of adoption as it applies to each
payment instrument, bank account, or payment technology. Appendix A.1 contains more detailed
definitions of banking concepts listed above.
Note on the _adopt suffix: This dataset includes variables that are defined conditional on the adoption of
the corresponding payment instrument, or on bank account adoption. These variables may also contain
_adopt_, but will usually have other mnemonic prefixes to indicate the information contained in those
variables.
6
For example, svc_reload_svc_adopt equals 1 if the respondent reloaded his/her prepaid card in the
preceding 12 months, and 0 if the respondent has adopted prepaid cards but did not reload it. It is coded as
missing (.) if the respondent is not a prepaid card adopter. The section on Conditional Variables lists and
defines these variables.
In the 2009 SCPC, respondents were asked about three types of credit cards and four types of prepaid
cards. Variables containing disaggregated information for each type of card have names with the
following mnemonics (indicating card type) following the respective mnemonic for the card. Pages 18-20
of the questionnaire define these types in greater detail.
gp
General purpose (used with cc, svc)
charge
Charge cards (used with cc) – balance has to be paid in
full at the end of each billing period
Branded cards (used with cc) – having a merchant’s
logo on it, e.g.: Sears card, Amazon.com card
Specific purpose (used with svc) – to be used with a
specific merchant, or public transportation cards
Cards containing wages or salary (used with svc)
Electronic benefits transfer – cards containing
government benefits (used with svc)
branded
specific
payroll
ebt
Examples:
•
•
•
cc_gp_rewards_num: the number of general purpose credit cards bearing rewards
cc_gp_num: the number of general purpose credit cards
cc_rewards_num: the number of rewards cards.
Payment Use:
For each payment instrument, respondents are asked to report two components of their payment use
behavior – whether or not they use the payment instrument and how frequently they use it – separately for
each applicable transaction types (retail, bills, etc.) Therefore, at the most disaggregated level, a payment
use variable name consists of three mnemonic components: the payment instrument, followed by the
transaction type, ending with a suffix that indicates the type of payment use information (binary yes/no,
frequency of use, share of all transactions, etc.). The two tables below list the mnemonics for the
transaction types and the information type.
Transaction types:
abp
Automatic bill payment
obp
Online bill payment
ipbp
In-person bill payment (or via mail)
bp
Bill payment i.e. sum of abp, obp, ipbp
op
Online (non-bill) payments
7
rp
Retail payments (made in-person)
serv
Services and other payments (in-person)
p2p
Person-to-person payment
pos
Point-of-sale payment (sum of rp and serv)
servp2p
Sum of service and p2p payments
posp2p
All in-person (non-bill) payments, i.e. sum of
rp, serv and p2p
Note: For definitions of these transaction types, please see Appendix A.5 in PPDP 11-01 and the question
text on pages 24-30 of the 2009 SCPC questionnaire.
Types of payment use information:
typ
Number of transactions in a typical month
t_m
Respondent makes the corresponding type
of payment at least once in a typical
month (Y/N)
Respondent makes the corresponding type
of payment at least once in a typical year
(Y/N)
Number of transactions in a typical
month, as proportion of all payments
(please see below)
t_y
sh
Note: For definitions of these transaction types, please see Appendix A.4 in PPDP 11-01.
Examples:
• csh_serv_typ: number of payments made for a service or other non-retail transaction using
cash in a typical month
• obbp_obp_typ: number of online bill payments made using online banking bill payment in a
typical month
• dc_op_t_y: dummy variable indicating whether respondent uses a debit card to make an
online (non-bill) payment in a typical year
These variables with disaggregated payment use data can be aggregated by payment instrument, by
transaction type, or by groups of payment instruments or transaction types. For example:
•
•
•
abp_typ: number of automatic bill payments in a typical month
posp2p_typ: number of in-person transactions made in a typical month
chk_typ: number of payments made using checks in a typical month
8
•
elect_typ: number of payments made using any of the electronic payment instruments in a
typical month
Although these examples all use _typ, corresponding dummy variables exist with t_m or t_y suffixes.
Please note that not all combinations of payment instruments and transaction types exist. This is because
they were assumed not to be possible at the time of the survey. The following table illustrates
combinations that do exist in the data and the corresponding combinations of mnemonic prefixes:
bp
op
posp2p
rp
servp2p
pos†
abp
obp
ipbp
op
rp
serv
p2p
csh
csh_ipbp
csh_rp
csh_serv
csh_p2p
chk
chk_ipbp
chk_op
chk_rp
chk_serv
chk_p2p
mon
mon_ipbp
mon_op
mon_rp
mon_serv
mon_p2p
tc
tc_ (not asked by transaction type)
dc
dc_abp
dc_obp
dc_ipbp
dc_op
dc_rp
dc_serv
dc_p2p
cc
cc_abp
cc_obp
cc_ipbp
cc_op
cc_rp
cc_serv
cc_p2p
svc_ipbp
svc_op
svc_rp
svc_serv
svc
obbp
obbp_abp
obbp_obp
banp
banp_abp
banp_obp
income
income_abp
obbp_p2p
banp_op
banp_p2p
† For comparison with 2008 SCPC data, pos = rp + serv
* Although respondents may have automatic bill payments directly deducted from their paycheck,
“income” is not treated as a payment instrument and is excluded from any assessment of payment
characteristics.
The variable tot_pay_typ is defined for each respondent as the sum of all payments made in a typical
month. The _sh variables express the original _typ variable as a proportion of tot_pay_typ for that
respondent. These variables are important for the analysis of individuals’ payment choices because they
are scaled by the total number of transactions made by each respondent.
The tables in PPDP 11-01 describing payment shares are not computed using these individually defined
variables. Instead, each share denotes the total number of transactions falling under that category as a
proportion of all reported transactions, aggregated over all respondents. This differs slightly from taking
means of the _sh variables defined in this document: it weights respondents who have a large number of
transactions more heavily than respondents who have a smaller number of transactions.
Number of Payment Instruments:
In addition to being used as a suffix (as shown on pages 6-7), the mnemonic num is also used as a prefix,
to indicate the number of payment instruments, or groups of payment instruments.
Examples:
9
•
•
•
•
•
num_pi_adopt: number of payment instruments adopted by respondent
num_pi_t_m: number of payment instruments used in a typical month
num_paper_bp_t_y: number of paper instruments used for bill payments in a typical year
(Note that from the table above, this variable can only take the values 0, 1, 2, or 3.)
num_op_t_m: number of payment instruments used for online payments in a typical month
num_card_t_m: number of payment instruments of the card group (cc, dc, svc) used in a
typical month
Variables on Cash Use:
The SCPC includes a number of questions specifically on where respondents get cash, how often they get
cash, and what amounts of cash they obtain most often. The following mnemonics are all used exclusively
with the prefix “csh”:
get
amnt
Respondent gets cash in a typical month or year from
the source indicated in the suffix that follows (see cash
sources below)
Dollar amount of cash per withdrawal
freq
Frequency of cash withdrawals (per month)
month
Total dollar amount of cash got in a typical month
wallet
Amount of cash kept on person (in a purse, wallet or
pocket)
Amount of cash kept in respondent’s home or on their
property.
Total amount of cash kept on person and on property
(sum of csh_wallet and csh_house)
house
total
Cash sources:
atm
ATM
bankteller
Bank teller
checkstore
Check cashing store
retail
Cash back at the retail point of sale
employer
Directly from an employer
family
A friend or family member
other
Some other source of cash
Examples:
10
•
•
•
csh_get_checkstore equals 1 if respondent reports that a check cashing store is their most
common source of cash
csh_freq_retail: The number of times in a typical month that respondent gets cash from cash
back at the retail point of sale
csh_wallet: The amount of cash respondent keeps on her/his person
The following variables are related to cash use, but do not use the mnemonics above.
• csh_amnt_1st: Amount of cash withdrawn from primary source of cash
• csh_freq_1st: Frequency of cash withdrawals from primary source of cash
• csh_month_1st: Total amount of cash withdrawn from primary source in a typical month
These variables can also be found with the suffix “2nd” instead of “1st”. The suffix 2nd means cash from
all other sources besides primary source.
Conditional Variables
Some tables in PPDP 11-01 include statistics that are calculated conditional on the adoption of a bank
account, a certain payment instrument, or other payment technology. Separate variables were created to
facilitate this calculation for the tables; these variables contain missing values (rather than zeros) for cases
where the condition does not hold.
Variables ending with _adopt_only are coded for adopters of the payment instrument/technology that the
earlier part of the variable name refers to.
Examples:
•
dc_t_y_adopt_only contains the yearly incidence of debit card use among debit card adopters;
it is coded as follows:
1 if the respondent is a debit card adopter and reported using his/her debit card at least
once in a typical year
0 if the respondent is a debit card adopter and reported not using his/her debit card even
once in a typical year
. (missing) if the respondent is not a debit card adopter.
Corresponding variables also exist for the monthly incidence of debit card use (dc_t_m_adopt_only).
These variables were also created for all the payment instruments – csh, chk, mon, tc, dc, cc, svc, obbp,
banp, income – and for payment instrument groups (paper, card, elect). In addition, such variables were
created for the following payment technologies:
bnk_acnt_access_t_y_adopt_only
bnk_acnt_branch_t_y_adopt_only
bnk_acnt_atm_t_y_adopt_only
Bank account access in a typical year, for bank account
adopters
Bank account access at a bank branch in a typical year,
for bank account adopters
Bank account access through an ATM in a typical year,
for bank account adopters
11
tb_t_y_adopt_only
csh_get_t_m_adopt_only
Yearly incidence of telephone banking, for telephone
banking adopters
Yearly incidence of online banking, for online banking
adopters
Yearly incidence of mobile banking, for mobile
banking adopters
Monthly incidence of getting cash, for cash adopters
csh_get_t_y_adopt_only
Yearly incidence of getting cash, for cash adopters
pp_t_y_adopt_only
Yearly incidence of using a non-bank online payment
account, among adopters of the same
Yearly incidence of making a mobile payment, among
mobile payment adopters
Yearly incidence of making a mobile payment via text
message, among mobile payment adopters
Yearly incidence of making a contactless mobile
payment, among mobile payment adopters
ob_t_y_adopt_only
mb_t_y_adopt_only
mp_t_y_adopt_only
mp_txtpay_t_y_adopt_only
mp_contactlesspay_t_y_adopt_only
Similarly, variables for the number of transactions made in a typical month using a particular payment
instrument (_typ) also have corresponding conditional variables, which only contain non-missing values
for adopters of the respective payment instrument. These end with the mnemonics _adopters_only.
Example:
•
dc_typ_adopters_only is coded as
A number greater than or equal to 0 for debit card adopters
. (missing) for debit card non-adopters
Such variables are coded for csh, chk, mon, tc, dc, cc, svc, obbp, banp
We also code variables for the total number of payment instruments a respondent has, conditional on the
adoption of each payment instrument and some payment technologies. The last two or three mnemonics
in the variable name indicate the sub-sample for which the variable has non-missing values. These
variables are coded as:
A number between 0 and 9 for those in the sub-sample
. (Missing) for those not in the sub-sample
The following table lists all the num_pi_adopt_ variables, with the corresponding sub-sample for which it
is coded as non-missing.
Total number of payment instruments adopted (num_pi_adopt) for:
num_pi_adopt_bnk_acnt_noadopt
bank account non-adopters
num_pi_adopt_bnk_acnt_adopt
bank account adopters
num_pi_adopt_paper_adopt
adopters of paper instruments
num_pi_adopt_csh_adopt
cash adopters
12
num_pi_adopt_chk_adopt
check adopters
num_pi_adopt_mon_t_y
money order adopters
num_pi_adopt_tc_t_y
travelers’ check adopters
num_pi_adopt_card_adopt
adopters of card instruments
num_pi_adopt_dc_adopt
debit card adopters
num_pi_adopt_cc_adopt
credit card adopters
num_pi_adopt_svc_adopt
prepaid card adopters
num_pi_adopt_elect_adopt
adopters of electronic instruments
num_pi_adopt_obbp_adopt
obbp adopters
num_pi_adopt_banp_t_y
banp adopters
num_pi_adopt_chk_no_sav_no_mm
adopters of checking accounts who do not have savings
or money market accounts
adopters of savings or money market accounts who do
not have a checking account
adopters of a checking account and either a savings or a
money market account
num_pi_adopt_sav_or_mm_no_chk
num_pi_adopt_chk_and_sav_or_mm
In addition to the total number of payment instruments a respondent has, analogous variables exist for the
number of each payment instrument and some payment technologies, that is, the _num variables described
previously. The conditional versions of these variables end with _oadopt_num, and are coded as:
A number greater than 0 for adopters of the payment instrument
. (missing) for non-adopters of the payment instrument
The following table lists all such variables:
chk_acnt_oadopt_num
bnk_acnt_oadopt_num
Number of checking accounts, for checking account
adopters
Number of savings accounts, for savings account
adopters
Number of money market accounts, for money market
account adopters
Number of non-bank online payment accounts, for
adopters of the same
Number of savings and money market accounts, for
those who have a savings account or a money market
acocunt
Number of bank accounts, for bank account adopters
dc_oadopt_num
Number of debit cards, for debit card adopters
atm_oadopt_num
Number of ATM cards, for ATM card adopters
sav_acnt_oadopt_num
mm_acnt_oadopt_num
pp_acnt_oadopt_num
savormm_acnt_oadopt_num
13
atmordc_oadopt_num
cc_oadopt_num
cc_gp_oadopt_num
cc_gp_rewards_oadopt_num
cc_gp_norewards_oadopt_num
cc_charge_oadopt_num
cc_charge_rewards_oadopt_num
cc_charge_norewards_oadopt_num
cc_branded_oadopt_num
cc_branded_rewards_oadopt_num
cc_branded_norewards_oadopt_num
cc_rewards_oadopt_num
cc_norewards_oadopt_num
svc_oadopt_num
svc_gp_oadopt_num
svc_specific_oadopt_num
svc_payroll_oadopt_num
svc_ebt_oadopt_num
Number of ATM cards and debit cards, for those have
an ATM card or a debit card
Number of credit cards, for credit card adopters
Number of general purpose credit cards, for adopters of
general purpose credit cards
Number of general purpose credit cards that pay
rewards, for adopters of general purpose credit cards
that pay rewards
Number of general purpose credit cards that do not pay
rewards, for adopters of general purpose credit cards
that do not pay rewards
Number of charge cards, for adopters of charge cards
Number of charge cards that pay rewards, for adopters
of charge cards that pay rewards
Number of charge cards that do not pay rewards, for
adopters of charge cards that do not pay rewards
Number of branded credit cards, for adopters of
branded credit cards
Number of branded credit cards that pay rewards, for
adopters of branded credit cards that pay rewards
Number of branded credit cards that do not pay
rewards, for adopters of branded credit cards that do
not pay rewards
Number of credit cards that pay rewards, for adopters
of credit cards that pay rewards
Number of credit cards that do not pay rewards, for
adopters of credit cards that do not pay rewards
Number of prepaid cards, for prepaid card adopters
Number of general purpose prepaid cards, for adopters
of general purpose prepaid cards
Number of specific purpose prepaid cards, for adopters
of specific purpose prepaid cards
Number of payroll prepaid cards, for adopters of
payroll prepaid cards
Number of EBT prepaid cards, for adopters of EBT
prepaid cards
Similar to those listed just above, the dataset contains variables specifically for prepaid-card reloading,
coded as non-missing for prepaid card adopters only.
svc_reload_oadopt_freq
Frequency of prepaid card reloading (per month)
svc_reload_oadopt_t_y
Yearly incidence of reloading a prepaid card
svc_reload_oadopt_t_m
Monthly incidence of reloading a prepaid card
svc_reload_oadopt_amnt
Amount of money reloaded most often on the prepaid
14
card that is reloaded most often
Variables for cash use, namely csh_amnt, csh_freq, csh_month, csh_wallet, csh_house, and csh_total also
have corresponding conditional variables which are coded as non-missing for specific sub-samples, with
the last few mnemonics indicating the same. These variables are coded as:
A positive number for those in the sub-sample
. (Missing) for those not in the sub-sample
Variables with the following suffixes exist for each of the mnemonic prefixes csh_amnt_, csh_freq_
csh_month_, csh_wallet_, csh_house_, and csh_total_
_atmordc_adopt
adopters of ATM or debit cards
_no_atmordc_adopt
non-adopters of ATM and debit cards
_bnk_acnt_adopt
bank account adopters
_no_bnk_acnt_adopt
bank account non-adopters
_cc_adopt
credit card adopters
_no_cc_adopt
credit card non-adopters
_mon_t_y
money order adopters
_no_mon_t_y
money order non-adopters
_svc_adopt
prepaid card adopters
_no_svc_adopt
prepaid card non-adopters
Flags:
The data contained in certain variables in this dataset are different than those in the raw dataset made
available through the RAND Corporation. These variables were cleaned based on outlier analysis done by
the staff of the CPRC at the Boston Fed. Further details of this analysis are contained in PPDP 11-01 (ref.
p. 95).
All variables of the form “f_” followed by a variable name are flags for the corresponding variables, with
a value of 1 indicating that the particular observation was identified as an outlier and cleaned by the
CPRC.
Non-mnemonic variables
Identifiers:
prim_key*
Unique respondent identifier
inms15
Identifies respondents who took the 2008 SCPC
15
complete
(Y/N)
Respondent completed the survey (Y/N)
time_minutes
Time taken to complete the survey, in minutes
* prim_key is of the form xyyzzzz:n or xxyyzzzz:n (for 2010 onward), where x or xx is year (9 for 2009,
10 for 2010, e.g.), yy is month (08 for august, e.g.), and zzzz is just a household identifier within that
year/month. xyyzzzz and xxyyzzzz are called hhid. The number to the right of the colon is the memberid
(1, 2, ..., n) for that household. It is assigned in the order that the respondent entered the survey; only
respondents with memberid equal to 1 were originally recruited from the University of Michigan’s Survey
of Consumers or the Face to Face Internet Survey Platform. The rest are household members of the
original recruits.
Weights:
r_weight
Post-stratification weights - from a raking procedure
For more information see the section on Sampling Weights in Appendix B of PPDP 11-01 (p. 97).
Demographic variables:
cellphone
Have cell phone (Y/N)
age
Age (years)
age_u25
Age: less than 25 (Y/N)
age_2534
Age: 25-34 (Y/N)
age_3544
Age: 35-44 (Y/N)
age_4554
Age: 45-54 (Y/N)
age_5564
Age: 55-64 (Y/N)
age_o65
Age: over 65 (Y/N)
edu_lhs
Education: less than high school (Y/N)
edu_hs
Education: high school (Y/N)
edu_sc
Education: some college (Y/N)
edu_c
Education: college (Y/N)
edu_pgs
Education: post-graduate studies (Y/N)
16
white
Race: white (Y/N)
black
Race: black/African American (Y/N)
asian
Race: Asian (Y/N)
other
Race: Other (Y/N)
latino
Ethnicity: Latino or Hispanic (Y/N)
male
Male (Y/N)
inc_lt25
Household income: under $25,000 per year (Y/N)
inc_2549
Household income: $25,000-49,999 per year (Y/N)
inc_5074
Household income: $50,000-74,999 per year (Y/N)
inc_7599
Household income: $75,000-99,999 per year (Y/N)
inc_100124
Household income: $100,000-124,999 per year
(Y/N)
Household income: $125,000-199,999 per year
(Y/N)
Household income: Greater than $200,000 per year
(Y/N)
inc_125199
inc_gt200
inc_rank_one
inc_rank_eqone
inc_rank_two
inc_rank_lteqthree
Respondent’s income rank within household:
highest (Y/N)
Respondent’s income rank within household: About
equal to highest (Y/N)
Respondent’s income rank within household:
Second highest (Y/N)
Respondent’s income rank within household: Third
highest or lower (Y/N)
married
Marital status: married (Y/N)
separated
Marital status: separated (Y/N)
widowed
Marital status: widowed (Y/N)
single
Marital status: single (Y/N)
working_now
Currently working (Y/N)
unemployed
Unemployed and looking for employment (Y/N)
17
temp_laid_off
disabled
Temporarily laid off, on sick leave, or other leave
(Y/N)
Disabled (Y/N)
retired
Retired (Y/N)
homemaker
Homemaker (Y/N)
job_other
Current job status: Other (Y/N)
house_market_value
Market value of primary home (in 1000’s of USD)
non_house_assets
Value of assets besides primary home (in 1000’s of
USD)
All debt excluding amount owed on mortgage (in
1000’s of USD)
Outstanding balance on all loans for your primary
home (in 1000’s of USD)
Respondent (or partner) owns a home (Y/N)
non_house_debts
loans_house
own_home
Variables on bank account adoption:
chk_acnt_inst
chk_acnt_interest
sav_acnt_inst
chk_overdraft_adopt
pa002_new
pa002_other
no_chk_acnt_reason_1 - _7
Type of financial institution for primary checking account
(See pa006 in questionnaire)
Primary checking account pays interest (Y/N)
Type of financial institution for primary savings account
(See pa007 in questionnaire)
Does checking account have overdraft protection? (See
pa005 in questionnaire)
Unwound responses to pa002 (Why no checking account see questionnaire)
Text entries for “other” in response to pa002
Y/N variables corresponding to each reason for not having
a checking account (see pa002_new above)
Suffixes for type of financial institution in which respondent has primary checking or savings
account (used with prefixes chk_acnt_ or sav_acnt_ for checking and savings accounts respectively)
commercialbnk
Commercial bank
savloan
Savings and loan
cu
Credit union
brokerage
Brokerage
intbank
Internet bank
18
other
Other (see pa006_other, pa007_other)
Other variables:
cc_debt_revolver
Does the respondent revolve their credit card balance?
cc_debt_amnt
The unpaid balance on all of last month’s credit card bills.
See pu010.
The unpaid balance on all of last month’s credit card bills
for adopters of credit cards only.
The unpaid balance on all of last month’s credit card bills
for balance revolvers only.
Unpaid balance last month compared to unpaid balance 12
months ago: much lower
Unpaid balance last month compared to unpaid balance 12
months ago: lower
Unpaid balance last month compared to unpaid balance 12
months ago: same
Unpaid balance last month compared to unpaid balance 12
months ago: higher
Unpaid balance last month compared to unpaid balance 12
months ago: much higher
cc_debt_adopter_amnt
cc_debt_revolver_amnt
cc_balance_much_lower
cc_balance_lower
cc_balance_same
cc_balance_higher
cc_balance_much_higher
svc_reload_amnt
svc_reload_csh
svc_reload_cc
svc_reload_chk
svc_reload_income
svc_reload_dc
svc_reload_other
Amount respondent adds most often to the prepaid card
that is most often reloaded (see pa029)
Prepaid card most commonly reloaded using: cash (see
pa101)
Prepaid card most commonly reloaded using: credit card
(see pa101)
Prepaid card most commonly reloaded using: check (see
pa101)
Prepaid card most commonly reloaded directly from
income (see pa101)
Prepaid card most commonly reloaded using: debit card
(see pa101)
Prepaid card most commonly reloaded using something
besides the options above (see pa101)
email_bnk_acnt
Ever disclosed online: bank account number
email_cc
Ever disclosed online: credit card number
email_dc
Ever disclosed online: debit card number
email_maiden
Ever disclosed online: mother’s maiden name
email_ssn
Ever disclosed online: social security number
19
credit_sc_u600
Credit score: less than 600
credit_sc_600649
Credit score: 600-649
credit_sc_650699
Credit score: 650-699
credit_sc_700749
Credit score: 700-749
credit_sc_750799
Credit score: 750-800
credit_sc_o800
Credit score: greater than 800
credit_sc_dk
Credit score: don’t know
fin_diff_lostjob
Financial difficulties in last 12 months: respondent or
household member lost their job (see ph009)
Financial difficulties in last 12 months: respondent
declared bankruptcy (see ph009)
Financial difficulties in last 12 months: mortgage
foreclosure on respondent’s primary home (see ph009)
Financial difficulties in last 12 months: credit card
account closed or frozen (see ph009)
Financial difficulties in last 7 years: respondent declared
bankruptcy(see ph020)
Financial difficulties in last 7 years: mortgage foreclosure
on respondent’s primary home (see ph020)
fin_diff_bankruptcy
fin_diff_foreclosure
fin_diff_cc_closed
fin_diff_7_bankruptcy
fin_diff_7_foreclosure
frugal_coupon
During past 12 months: respondent used coupons
frugal_rebate
During past 12 months: respondent used a mail-in rebate
frugal_wholesale
During past 12 months: respondent shopped at a
wholesale club
During past 12 months: respondent paid in cash in order
to receive a discount
frugal_paycash
taxes_computer
taxes_paper
taxes_family
taxes_company
taxes_accountant
Preparation of 2008 federal income tax return: respondent,
using tax computer software (see ph014)
Preparation of 2008 federal income tax return: respondent,
by hand, on a paper tax return (see ph014)
Preparation of 2008 federal income tax return: a family
member, household member, or friend (see ph014)
Preparation of 2008 federal income tax return: a tax
service company (see ph014)
Preparation of 2008 federal income tax return:
respondent’s accountant or financial planner (see ph014)
20
taxes_none
taxes_other
inflation_actual
inflation_expected
internet_access
Preparation of 2008 federal income tax return: respondent
has never submitted a federal tax return (see ph014)
Preparation of 2008 federal income tax return: other (see
ph014)
Respondent’s estimate of actual inflation during the
previous 12 months
Respondent’s estimate of expected inflation during the
subsequent 12 months
internet_home
Does respondent have access to the internet for personal
use at home, work or another location?
Where respondent has access to internet: at home
internet_work
Where respondent has access to internet: at work
internet_other
Where respondent has access to internet: at another
location
Frequency converted payment use variables:
pa018_1
pa018_2
pa023
svc_reload_freq
pu002_a
pu002_b
pu002_c
pu002_d
pu002_e
pu003_a
pu003_b
How often respondent gets cash – 1st ranked
location, aggregated to monthly frequency
How often respondent gets cash – 2nd ranked
location, aggregated to monthly frequency
How often respondent reloads svc, aggregated to
monthly frequency
How often respondent reloads svc, aggregated to
monthly frequency (see pa023, cleaned outliers)
Total number of abp made using dc, aggregated to
monthly frequency
Total number of abp made using cc, aggregated to
monthly frequency
Total number of abp made using banp, aggregated
to monthly frequency
Total number of abp made using income,
aggregated to monthly frequency
Total number of abp made using obbp, aggregated
to monthly frequency
Total number of obp made using dc, aggregated to
monthly frequency
Total number of obp made using cc, aggregated to
21
pu003_c
pu003_d
pu004_a
pu004_b
pu004_bmo
pu004_c
pu004_d
pu004_e
pu005_a
pu005_amo
pu005_b
pu005_c
pu005_d
pu005_e
pu006a_a
pu006a_b
pu006a_bmo
pu006a_c
pu006a_d
pu006a_e
monthly frequency
Total number of obp made using banp, aggregated
to monthly frequency
Total number of obp made using obbp, aggregated
to monthly frequency
Total number of ipbp made using cash, aggregated
to monthly frequency
Total number of ipbp made using chk, aggregated
to monthly frequency
Total number of ipbp made using mon, aggregated
to monthly frequency
Total number of ipbp made using dc, aggregated to
monthly frequency
Total number of ipbp made using cc, aggregated to
monthly frequency
Total number of ipbp made using svc, aggregated
to monthly frequency
Total number of op made using chk, aggregated to
monthly frequency
Total number of op made using mon, aggregated to
monthly frequency
Total number of op made using dc, aggregated to
monthly frequency
Total number of op made using banp, aggregated to
monthly frequency
Total number of op made using cc, aggregated to
monthly frequency
Total number of op made using svc, aggregated to
monthly frequency
Total number of rp made using cash, aggregated to
monthly frequency
Total number of rp made using chk, aggregated to
monthly frequency
Total number of rp made using mon, aggregated to
monthly frequency
Total number of erp made using dc, aggregated to
monthly frequency
Total number of rp made using cc, aggregated to
monthly frequency
Total number of rp made using svc, aggregated to
monthly frequency
22
pu006c_a
pu006c_b
pu006_bmo
pu006c_c
pu006c_d
pu006c_e
pu021_a
pu021_b
pu021_bmo
pu021_c
pu021_d
pu021_e
pu021_f
pu008_c
Total number of serv made using cash, aggregated
to monthly frequency
Total number of serv made using chk, aggregated
to monthly frequency
Total number of serv made using mon, aggregated
to monthly frequency
Total number of serv made using dc, aggregated to
monthly frequency
Total number of serv made using cc, aggregated to
monthly frequency
Total number of serv made using svc, aggregated
to monthly frequency
Total number of p2p made using csh, aggregated to
monthly frequency
Total number of p2p made using chk, aggregated to
monthly frequency
Total number of p2p made using mon, aggregated
to monthly frequency
Total number of p2p made using dc, aggregated to
monthly frequency
Total number of p2p made using cc, aggregated to
monthly frequency
Total number of p2p made using banp, aggregated
to monthly frequency
Total number of p2p made using obbp, aggregated
to monthly frequency
Total number of payments made using tc,
aggregated to monthly frequency
The difference between these “intermediate” frequency converted variables and the corresponding
“mnemonic-based” variables is that the latter accounts for payment instrument adoption in the way
missing values are coded. Payment use variables for non-adopters are adjusted to 0 instead of missing.
We highly recommend that you use the mnemonic-based variables instead of the non-mnemonic
variables wherever possible.
This document officially concludes with a brief “quiz” on the following page. The quiz is followed by
RAND Household Information (10 pages) and the 2009 SCPC Questionnaire, in that order.
Enjoy!
23
Using this dataset
A data user should be able to re-create the results from PPDP 11-01 with the data set in this release. To
confirm that you treat this data the same way as in PPDP 11-01, we suggest that you attempt to re-create
the tables in the release. Tables 4 and 22 from PPDP 11-01, reproduced below, are particularly
straightforward tables with which to begin (and possibly end) this exercise.
Table 4
Current Adoption of Payment Instruments
Percentage of consumers
2009
Paper instruments
Cash†...........................................................................................................................
Check†.........................................................................................................................
Money order*............................................................................................................
Travelers check*........................................................................................................
99.8
99.8
85.4
25.1
3.5
Payment cards
Debit............................................................................................................................
Credit...........................................................................................................................
Prepaid.........................................................................................................................
94.4
77.0
72.2
32.3
Electronic payments
Online banking bill payment....................................................................................
Bank account number payment*.............................................................................
73.3
48.8
56.3
* Adoption means the consumer used the instrument in a given year.
† Adoption means the consumer had the instrument or used the instrument in a given year.
24
Table 22
Use of Payment Instruments in a Typical Month, by Type of Transaction
Number per consumer
Number
Bill payments
Online payments
Retail, service
and person to
person
2009
2009
2009
Paper instruments
Cash......................................................
Check or money order........................
Check.................................................
Money order....................................
5.5
2.1
3.4
3.2
0.3
1.4
na
1.4
1.3
0.1
20.1
16.6
3.9
3.8
0.2
Payment cards
Debit
Credit....................................................
Prepaid.................................................
7.1
4.5
2.6
0.1
3.0
1.8
1.2
0.1
20.8
13.1
7.6
0.5
Electronic payments
Online banking bill payment
Bank account number payment........
5.2
3.1
2.1
0.7
na
0.7
0.4
0.2
0.2
Direct deduction from income
0.6
na
na
25
Household information (MS 90001)
IN001 INTRODUCTION
Our goal is to improve policymaking by informing decision makers about how the public is responding to
policy changes and life changes. You are part of a randomly selected sample, especially chosen to represent
the U.S. both geographically and demographically. To make sure that this selection process is working
properly, we would like you to complete this short questionnaire about your household, your background,
and your work. By keeping this information current, we will be able to compare our panel to U.S. Census
data. This will ensure that our results accurately reflect what is happening across the nation. We will also be
able to assess how different types of households are affected by policy changes and life changes. In the
future when you login, we will ask you to update us about any important changes to your household or your
work as described in this questionnaire.
gender GENDER
What is your gender?
1 Male
2 Female
[Questions IN002 to birthyear are displayed as a table]
IN002 BIRTH DATE HEADER
What is your birth date?
birthmonth BIRTH MONTH
Month
1 January - 12 December
birthday BIRTH DAY
Day
1 01 - 31 31
birthyear BIRTH YEAR
Year
11 1911 - 99 1999
statereside STATE RESIDE
Now we would like to know about where you live. In which state do you reside?
1 ALASKA (AK) - 52 PUERTO RICO
borninus BORN IN US
Were you born in the United States?
1 Yes
2 No
IF BORN IN US = Yes THEN
|
| stateborn STATE BORN
| In what state were you born?
| 1 ALASKA (AK) - 52 PUERTO RICO
|
ENDIF
citizenus CITIZEN US
Are you a citizen of the United States?
1 Yes
2 No
currentlivingsituation CURRENT LIVING SITUATION
Could you tell us what your current living situation is?
1 Married or living with a partner
2 Separated
3 Divorced
4 Widowed
5 Never married
highesteducation HIGHEST EDUCATION
What is the highest level of school you have completed or the highest degree you have received?
1 Less than 1st grade
2 1st,2nd,3rd,or 4th grade
3 5th or 6th grade
4 7th or 8th grade
5 9th grade
6 10th grade
7 11th grade
8 12th grade NO DIPLOMA
9 HIGH SCHOOL GRADUATE high school DIPLOMA or the equivalent (For example: GED)
10 Some college but no degree
11 Associate degree in college Occupational/vocational program
12 Associate degree in college Academic program
13 Bachelor's degree (For example: BA,AB,BS)
14 Master's degree (For example: MA,MS,MEng,MEd,MSW,MBA)
15 Professional School Degree (For example: MD,DDS,DVM,LLB,JD)
16 Doctorate degree (For example: PhD,EdD)
hispaniclatino HISPANIC LATINO
Do you consider yourself Hispanic or Latino?
1 Yes
2 No
IF HISPANIC LATINO = Yes THEN
|
| mexican MEXICAN
| Would you say that you are Mexican American, Puerto Rican, Cuban, or something else? [Check all that
| apply]
| 1 Mexican American
| 2 Puerto Rican
| 3 Cuban
| 4 Something else
|
ENDIF
white WHITE
Do you consider yourself primarily white or Caucasian, Black or African American, American Indian, or
Asian?
1 White/Caucasian
2 Black/African American
3 American Indian or Alaskan Native
4 Asian or Pacific Islander
5 Other
IF WHITE = Other THEN
|
| whiteother WHITE OTHER
| Please specify.
| String
|
ENDIF
currentjobstatus CURRENT JOB STATUS
What is your current employment situation?
1 Working Now
2 Unemployed and looking for work
3 Temporarily laid off, on sick or other leave
4 Disabled
5 Retired
6 Homemaker
7 Other
IF Other IN CURRENT JOB STATUS THEN
|
| currentjobstatusother CURRENT JOB STATUS OTHER
| Please specify.
| String
|
ENDIF
IF Working Now IN CURRENT JOB STATUS THEN
|
| doyouwork DO YOU WORK
| Next are some questions about your current, main job. Do you work for someone else, are
| you self-employed, or what?
| 1 Work for someone else
| 2 Self-employed
| 3 Other
|
| typework TYPE WORK
| Which of the following categories best describes the type of work you [DO/DID]?
| 1 Management Occupations
| 2 Business and Financial Operations Occupations
| 3 Computer and Mathematical Occupations
| 4 Architecture and Engineering Occupations
| 5 Life, Physical, and Social Science Occupations
| 6 Community and Social Services Occupations
| 7 Legal Occupations
| 8 Education, Training, and Library Occupations
| 9 Arts, Design, Entertainment, Sports, and Media Occupations
| 10 Healthcare Practitioner and Technical Occupations
| 11 Healthcare Support Occupations
| 12 Protective Service Occupations
| 13 Food Preparation and Serving Related Occupations
| 14 Building and Grounds Cleaning and Maintenance Occupations
| 15 Personal Care and Service Occupations
| 16 Sales and Related Occupations
| 17 Office and Administrative Support Occupations
| 18 Farming, Fishing, and Forestry Occupations
| 19 Construction and Extraction Occupations
| 20 Installation, Maintenance, and Repair Occupations
| 21 Production Occupations
| 22 Transportation and Material Moving Occupations
|
ELSE
|
| IF Unemployed and looking for work IN CURRENT JOB STATUS OR Temporarily laid off, on sick or
| other leave IN CURRENT JOB STATUS OR Disabled IN CURRENT JOB STATUS OR Retired IN
| CURRENT JOB STATUS THEN
||
| | typework TYPE WORK
| | Which of the following categories best describes the type of work you [DO/DID]?
| | 1 Management Occupations
| | 2 Business and Financial Operations Occupations
| | 3 Computer and Mathematical Occupations
| | 4 Architecture and Engineering Occupations
| | 5 Life, Physical, and Social Science Occupations
| | 6 Community and Social Services Occupations
| | 7 Legal Occupations
| | 8 Education, Training, and Library Occupations
| | 9 Arts, Design, Entertainment, Sports, and Media Occupations
| | 10 Healthcare Practitioner and Technical Occupations
| | 11 Healthcare Support Occupations
| | 12 Protective Service Occupations
| | 13 Food Preparation and Serving Related Occupations
| | 14 Building and Grounds Cleaning and Maintenance Occupations
| | 15 Personal Care and Service Occupations
| | 16 Sales and Related Occupations
| | 17 Office and Administrative Support Occupations
| | 18 Farming, Fishing, and Forestry Occupations
| | 19 Construction and Extraction Occupations
| | 20 Installation, Maintenance, and Repair Occupations
| | 21 Production Occupations
| | 22 Transportation and Material Moving Occupations
||
| ENDIF
|
ENDIF
householdmembers HOUSEHOLD MEMBERS
Now we would like to know about other members of your household, if there are any. [/PREVIOUSLY YOU
INDICATED THAT YOU LIVE WITH YOUR] How many other people live with you [/OTHER THAN
YOUR SPOUSE OR PARTNER]? (enter 0 for no one else).
Range: 0..10
IF HOUSEHOLD MEMBERS > 0 or (HOUSEHOLD MEMBERS = 0 and CURRENT LIVING
SITUATION = Married or living with a partner) THEN
|
| [Questions IN005 to dummytableend are displayed as a table]
|
| IN005 RELATED HEADER
| Now, please tell us how each person is related to you, as well as indicating the age and gender. [/PLEASE
| USE THE FIRST LINE FOR YOUR SPOUSE OR PART]
|
| relatedrelation RELATION
| Relation
| String
|
| relatedage RELATION AGE
| Age
| Range: 0..120
|
| relatedgender RELATION GENDER
| Gender
| 1 Male
| 2 Female
|
| IF HOUSEHOLD MEMBERS > Married or living with a partner or (HOUSEHOLD MEMBERS = Married
| or living with a partner and CURRENT LIVING SITUATION = Married or living with a partner) THEN
||
| | relatedrelation RELATION
| | Relation
| | String
||
| | relatedage RELATION AGE
| | Age
| | Range: 0..120
||
| | relatedgender RELATION GENDER
| | Gender
| | 1 Male
| | 2 Female
||
| ENDIF
|
| IF HOUSEHOLD MEMBERS > 2 or (HOUSEHOLD MEMBERS = 2 and CURRENT LIVING
| SITUATION = Married or living with a partner) THEN
||
| | relatedrelation RELATION
| | Relation
| | String
||
| | relatedage RELATION AGE
| | Age
| | Range: 0..120
||
| | relatedgender RELATION GENDER
| | Gender
| | 1 Male
| | 2 Female
||
| ENDIF
|
| IF HOUSEHOLD MEMBERS > 3 or (HOUSEHOLD MEMBERS = 3 and CURRENT LIVING
| SITUATION = Married or living with a partner) THEN
||
| | relatedrelation RELATION
| | Relation
| | String
||
| | relatedage RELATION AGE
| | Age
| | Range: 0..120
||
| | relatedgender RELATION GENDER
| | Gender
| | 1 Male
| | 2 Female
||
| ENDIF
|
| IF HOUSEHOLD MEMBERS > 4 or (HOUSEHOLD MEMBERS = 4 and CURRENT LIVING
| SITUATION = Married or living with a partner) THEN
||
| | relatedrelation RELATION
| | Relation
| | String
||
| | relatedage RELATION AGE
| | Age
| | Range: 0..120
||
| | relatedgender RELATION GENDER
| | Gender
| | 1 Male
| | 2 Female
||
| ENDIF
|
| IF HOUSEHOLD MEMBERS > 5 or (HOUSEHOLD MEMBERS = 5 and CURRENT LIVING
| SITUATION = Married or living with a partner) THEN
||
| | relatedrelation RELATION
| | Relation
| | String
||
| | relatedage RELATION AGE
| | Age
| | Range: 0..120
||
| | relatedgender RELATION GENDER
| | Gender
| | 1 Male
| | 2 Female
||
| ENDIF
|
| IF HOUSEHOLD MEMBERS > 6 or (HOUSEHOLD MEMBERS = 6 and CURRENT LIVING
| SITUATION = Married or living with a partner) THEN
||
| | relatedrelation RELATION
| | Relation
| | String
||
| | relatedage RELATION AGE
| | Age
| | Range: 0..120
||
| | relatedgender RELATION GENDER
| | Gender
| | 1 Male
| | 2 Female
||
| ENDIF
|
| IF HOUSEHOLD MEMBERS > 7 or (HOUSEHOLD MEMBERS = 7 and CURRENT LIVING
| SITUATION = Married or living with a partner) THEN
||
| | relatedrelation RELATION
| | Relation
| | String
||
| | relatedage RELATION AGE
| | Age
| | Range: 0..120
||
| | relatedgender RELATION GENDER
| | Gender
| | 1 Male
| | 2 Female
||
| ENDIF
|
| IF HOUSEHOLD MEMBERS > 8 or (HOUSEHOLD MEMBERS = 8 and CURRENT LIVING
| SITUATION = Married or living with a partner) THEN
||
| | relatedrelation RELATION
| | Relation
| | String
||
| | relatedage RELATION AGE
| | Age
| | Range: 0..120
||
| | relatedgender RELATION GENDER
| | Gender
| | 1 Male
| | 2 Female
||
| ENDIF
|
| IF HOUSEHOLD MEMBERS > 9 or (HOUSEHOLD MEMBERS = 9 and CURRENT LIVING
| SITUATION = Married or living with a partner) THEN
||
| | relatedrelation RELATION
| | Relation
| | String
||
| | relatedage RELATION AGE
| | Age
| | Range: 0..120
||
| | relatedgender RELATION GENDER
| | Gender
| | 1 Male
| | 2 Female
||
| ENDIF
|
| dummytableend DUMMY
| End of householdmember table
|
ENDIF
familyincome FAMILY INCOME
Which category represents the total combined income of all members of your family (living here) during the
past 12 months? This includes money from jobs, net income from business, farm or rent, pensions, dividends,
interest, social security payments and any other money income received by members of your family who are
15 years of age or older.
1 Less than $5,000
2 $5,000 to $7,499
3 $7,500 to $9,999
4 $10,000 to $12,499
5 $12,500 to $14,999
6 $15,000 to $19,999
7 $20,000 to $24,999
8 $25,000 to $29,999
9 $30,000 to $34,999
10 $35,000 to $39,999
11 $40,000 to $49,999
12 $50,000 to $59,999
13 $60,000 to $74,999
14 $75,000 or more
IF FAMILY INCOME = $75,000 or more THEN
|
| familyincome_part2 FAMILY INCOME PART 2
| You told us that the total combined income of all members of your family (living here) during the preceding
| 12 months was more than $75,000. Thinking about the total combined income of your family from all
| sources, approximately how much did members of your family receive during the previous 12 months?
| 1 $75,000-$99,999
| 2 $100,000-$124,999
| 3 $125,000-$199,999
| 4 $200,000 or more
|
ENDIF
internetlocation INTERNET LOCATION
Finally, we would like to know how you are communicating with us. From what location are you currently
connected to the Internet?
1 Home
2 Work
3 Internet cafe, library, etc.
4 Elsewhere
IF INTERNET LOCATION = Elsewhere THEN
|
| internetlocationother INTERNET LOCATION OTHER
| Please specify.
| String
|
ENDIF
internettypeconnection INTERNET TYPE CONNECTION
What type of internet connection do you have at that location?
1 Dial-up modem (via personal computer or internet player)
2 Cable modem
3 DSL
4 Satellite dish
5 Local network
6 Other connection
7 Don't know
IF INTERNET TYPE CONNECTION = Dial-up modem (via personal computer or internet player) THEN
|
| typemodem TYPE MODEM
| What type of modem do you use to connect to the internet?
| 1 14.4k modem
| 2 28.8k modem
| 3 33.6k modem
| 4 56k mmodem
| 5 Don't know
|
ENDIF
email EMAIL
If you have a new email address, please enter it here. Otherwise, leave this box blank.
String
comments COMMENTS
Thank you very much for telling us about your household. If you have any comments, you can
type them in the box below.
Memo
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
2009 SCPC Questionnaire
RAND American Life Panel MS87 and “My Household Questionnaire”
November, 2009
***Pink text*** = comments for online survey programmer
Preliminaries (related to MHQ)
If calcage = empty then
• (IN002) What is your birth date?
o (birthmonth) Range of Months: January-December
o (birthday) Range of Days: 1-31
o (birthyear) Range of years: 1911-1999
end if
If internetlocation = empty then
• (internetlocation) We would like to know how you are communicating with us. From
what location are you currently connected to the internet?
o 1 Home
o 2 Work
o 3 Internet café, library, etc.
o 4 Elsewhere
end if
•
(cellphone) Do you have a cell phone?
o 1 Yes
o 2 No
If cellphone = 1 then
CPADOPTER := 1
Else
CPADOPTER := 0
ENDIF
If familyincome = empty then
• (familyincome) Which Category represents the total combined income of all members of
your family (living here) during the past 12 months? This includes money from jobs, net income
from business, farm or rent, pensions, dividends, interest, social security payments and any
other money income received by members of your family who are 15 years of age or older.
o 1 Less than $5,000
o 2 $5,000-$7,499
o 3 $7,500-$9,999
o 4 $10,000-$12,499
o 5 $12,500-$14,999
o 6 $15,000-$19,999
o 7 $20,000-$24,999
o 8 $25,000-$29,999
o 9 $30,000-$34,999
o 10 $35,000-$39,999
o 11 $40,000-$49,999
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
1
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
o
o
o
12 $50,000-$59,999
13 $60,000-$74,999
14 $75,000 or more
end if
(surveyintro) Thank you for taking this survey. We are studying consumer preferences. This survey
asks questions about payment choices you make for purchases and bill paying. As always, your answers
are collected anonymously and will never be linked to your name. Please keep the following in mind:
Answer for yourself unless instructed to answer for your entire household. Do not include any businessrelated payments in your answers. CLICK on any underlined word to see its definition. Try to answer all
questions the best you can, even if: *You are unsure of your answer.* You do not have or use the
payment method.
I.
Financial Responsibility (FR)
(FR001_intro) First, help us to understand your role in the financial activity of your household.
•
In your household, how much responsibility do you have for these tasks? Check one per row
only.
1 None or
almost none
2 Some
3 Shared
equally with
other
household
members
4 Most
5 All or
almost all
(FR001_a)
Budgeting &
managing
income
(FR001_b)
Paying bills
(FR001_c)
Shopping
(FR001_d)
Investing &
managing
assets
Payment Instruments
Now we will ask your opinions about the main payment methods in use today:
Cash
Check
Debit card
Coins and paper bills.
A piece of paper directing a financial institution to pay a specific amount of
money to a person or business.
A card that deducts directly from your bank account.
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
2
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
Credit card
Prepaid card
Bank account number
Online banking bill pay
A card that allows the cardholder to make a purchase that will be paid back to
the credit card company later.
A card that has money stored or loaded onto the card. Also known as stored
value cards or gift cards.
A payment made by providing your bank account number to a third party,
such as your employer or a utility company. You can give your number on
websites, paper forms, etc. You do not have to visit your bank’s website to
make these payments.
A bill payment made from your bank’s online banking website. This payment
does not require you or your bank to disclose your bank account number to a
third party.
For each question, please rate the characteristics of all payment instruments, even if you do not have or
use all of these payment instruments. That’s okay, but it is very important to know the opinions of both
users and non-users.
II.
Assessment of Characteristics (AS)
SECURITY
Suppose a payment method has been stolen, misused, or accessed without the owner’s permission.
Please rate the SECURITY of each method against permanent financial loss or unwanted disclosure of
personal information.
Please choose one answer in each row for all payment methods.
1
2
3
Very Risky
Risky
Neither risky
nor secure
AS003_a{.}
Cash
AS003_b{.}
Check
AS003_c{.}
Debit card
AS003_d{.}
Credit card
AS003_e{.}
Prepaid card
AS003_f{.}
Bank account
number
AS003_g{.}
Online banking
bill pay
4
Secure
5
Very Secure
ACCEPTANCE FOR PAYMENT
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
3
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
Please rate how likely each payment method is to be ACCEPTED for payment by stores, companies,
online merchants, and other people or organizations.
Please choose one answer in each row for all payment methods.
1
Rarely
accepted
2
Occasionally
accepted
3
Often
accepted
4
Usually
accepted
5
Almost always
accepted
AS003_a{.}
Cash
AS003_b{.}
Check
AS003_c{.}
Debit card
AS003_d{.}
Credit card
AS003_e{.}
Prepaid card
AS003_f{.}
Bank account
number
AS003_g{.}
Online banking
bill pay
COST
Please rate the COST of using each payment method.
Examples: fees, penalties, postage, interest paid or lost, subscriptions, or materials raise the cost; cash
discounts and rewards (like frequent flyer miles) reduce the cost.
Please choose one answer in each row for all payment methods.
1
2
3
Very high cost High cost
Neither high
nor low cost
AS003_a{.}
Cash
AS003_b{.}
Check
AS003_c{.}
Debit card
AS003_d{.}
Credit card
AS003_e{.}
Prepaid card
AS003_f{.}
Bank account
4
Low cost
5
Very low cost
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
4
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
number
AS003_g{.}
Online banking
bill pay
CONVENIENCE
Please rate the CONVENIENCE of each payment method.
Examples: speed, record keeping, control over payment timing, ease of use, effort to carry, get or set up,
ability to keep or store.
Please choose one answer in each row for all payment methods.
1
Very hard to
use
2
Hard to use
3
Neither hard
nor easy to use
4
Easy to use
5
Very easy to
use
AS003_a{.}
Cash
AS003_b{.}
Check
AS003_c{.}
Debit card
AS003_d{.}
Credit card
AS003_e{.}
Prepaid card
AS003_f{.}
Bank account
number
AS003_g{.}
Online banking
bill pay
•
(AS012_Intro) Now we would like you to think about how important these characteristics
are to you when you decide which payment methods to use.
Please rank each of the payment characteristics in order to describe how important each
characteristic is relative to the others.
*A randomized table is created with the 4 variables for respondent to rate from 1 to 4*
Least
important
1
2
3
Most
important
4
(AS012_a)Acceptance for Payment
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
5
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
(AS012_d)Cost
(AS012_e)Convenience
(AS012_h) Security
III.
Payment Adoption (PA)
•
(PA001) We would like to know which types of accounts you have that allow you to
make payments.
When considering the number of money market accounts that you have, please include
money market accounts held at banks, brokerages, or investment firms.
A non-bank online payment account is a payment service provided by a company that is
not a bank. These services allow a consumer to send and receive money online. Examples
of non-bank online payment services include PayPal, Google Checkout and Amazon
Payments.
If none, please enter 0.
o
o
o
o
(PA001_a) Number of checking accounts
(PA001_b) Number of savings accounts
(PA001_c)Number of money market accounts
(PA001_d) Number of non-bank online payment accounts
If PA001_d > 0 then
PPADOPTER = 1
Else
PPADOPTER = 0
Endif
IF PA001_a > 0 THEN
CHKADOPTER := 1
else
CHKADOPTER := 0
ENDIF
IF PA001_b > 0 THEN
SAVADOPTER := 1
else
SAVADOPTER := 0
ENDIF
If PA001_c > 0 THEN
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
6
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
MMADOPTER := 1
If PA001_c > 1 then
• (PA047) Do any of your money market accounts allow you to write checks or make
bank account number payments?
o
o
1 Yes
2 No
Else
• (PA047)Does your money market account allow you to write checks or make bank
account number payments?
o
o
1 Yes
2 No
Endif
Else
MMADOPTER := 0
ENDIF
If pa047 = 1 then
Mmcadopter := 1
Else
Mmcadopter := 0
endif
IF PA001_a > 0 OR PA001_b > 0 or PA001_c > 0 THEN
BAADOPTER := 1
else
BAADOPTER := 0
ENDIF
If chkadopter = 0 then
• (PA002)Please choose the most important reason why don’t you have a checking
account.
****randomize 1-6, and always keep 7 as “other”***
o 1 I don’t write enough checks to make it worthwhile
o 2 The minimum balance is too high
o 3 I don’t like dealing with banks
o 4 The fees and service charges are too high
o 5 No bank has convenient hours or location
o 6 No bank will give me a checking account
o 7 Other (explain)
(PA002_other)
•
(PA003) Have you ever had a checking account?
o 1 Yes
o 2 No
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
7
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
IF PA003 = 1 THEN
CHKEVER := 1
else
CHKEVER := 0
ENDIF
ENDIF
SAVEVER := 0
if SAVADOPTER = 0 then
• (NEWSAV) Have you ever had a savings account?
o 1 Yes
o 2 No
if NEWSAV = 1 then
SAVEVER := 1
else
SAVEVER := 0
endif
endif
MMEVER := 0
if MMADOPTER = 0 then
• (PA030) Have you ever had a money market account?
o 1 Yes
o 2 No
if PA030 = 1 then
MMEVER := 1
else
MMEVER := 0
endif
endif
if (CHKEVER = 1 or SAVEVER = 1 or MMEVER = 1) then
BAEVER := 1
else
BAEVER := 0
endif
DCADOPTER := 0
ATMADOPTER := 0
ATMONLYADOPTER := 0
TBADOPTER := 0
OBADOPTER := 0
OBBPADOPTER := 0
DCEVER := 0
ATMEVER := 0
ATMONLYEVER := 0
TBEVER := 0
OBEVER := 0
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
8
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
OBBPEVER := 0
MOADOPTER := 0
MOEVER := 0
TCADOPTER := 0
TCEVER := 0
PPEVER := 0
MBADOPTER := 0
MBEVER := 0
*money order;
*travelers checks;
*mobile banking;
if BA_Adopter = 0 then
if (chkever = 1 or savever = 1) then
• (PA010) A debit card allows you to make purchases or payments in addition to
allowing access to your bank accounts through an automated teller machine (ATM).
Have you ever had a debit card?
o 1 Yes
o 2 No
if PA010 = 1 then
DCEVER := 1
ATMEVER := 1
else
DCEVER := 0
ATMEVER := 0
endif
•
(PA009) An ATM card is a card that allows you to deposit or withdraw cash from an
automated teller machine, but cannot be used for purchases or payments.
Have you ever had an ATM card?
o 1 Yes
o 2 No
if PA009 = 1 then
ATMEVER := 1
if PA010 = 2 then
ATMONLYEVER := 1
else
ATMONLYEVER := 0
endif
else
ATMEVER := 0
endif
•
(NEWTB) Telephone banking is when you access your account by calling a phone
number that your bank has provided. You interact with the system using either
voice commands, your phone’s numeric keypad, or speaking with a live customer
service representative.
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
9
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
To set up access to telephone banking, you may need to create a password or PIN.
Have you ever set up access to telephone banking?
o 1 Yes
o 2 No
if NEWTB = 1 then
TBEVER := 1
else
TBEVER := 0
endif
•
(NEWOB) Online banking is a method of accessing a bank account via the website of
a bank, to perform such actions as viewing account balances, making transfers
between accounts, or paying bills electronically.
In order to set up access to your bank’s online banking website, you usually have to
set up a username, password, site key or PIN.
Have you ever set up access to online banking?
o 1 Yes
o 2 No
if NEWOB = 1 then
OBEVER := 1
• (NEWOBBP) Online banking bill payment is an electronic payment made
directly from your bank account to a vendor via your bank’s online banking
website.
To initiate the payment, you provide your bank’s website with a vendor's
information and authorize the bank to make a deduction from your account.
To set up access to online banking bill payment, you must sign up on your
bank’s online banking website.
Have you ever set up access to online banking bill payment?
o 1 Yes
o 2 No
if NEWOBBP = 1 then
OBBPEVER := 1
else
OBBPEVER := 0
endif
else
OBEVER := 0
endif
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
10
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
*ending if (chkever = 1 or savever = 1);
ENDIF
ENDIF
*ending if BA_Adopter = 0;
if BA_Adopter != 0 then
if CHKADOPTER = 1 then
•
(PA004) Your primary checking account is the checking account you use most often.
What interest rate do you earn on the balance in your primary checking account?
Please choose “0%” if you do not earn interest.
DROP DOWN BOX WITH ENTRIES
o [initial box] *** Select one ***
o 0%
o 0.01 to 0.50%
o 0.51 to 1.00%
o 1.01 to 1.50%
o 1.51 to 2.00%
o 2.01 to 2.50%
o 2.51 to 3.00%
o 3.01 to 3.50%
o 3.51 to 4.00%
o More than 4.00%
o I don’t know
o
•
Endif
(PA031) Do you currently have any blank, unused checks?
1 Yes
2 No
(PA006) At what type of financial institution is your primary checking account?
o 1 Commercial bank
o 2 Savings and loan
o 3 Credit union
o 4 Brokerage
o 5 Internet bank
o 6 Other:
(PA006_other) (please specify)_______
***chkadopter = 1***
If SAVADOPTER = 1 then
• (PA007) At what type of financial institution is your primary savings account?
o 1 Commercial bank
o 2 Savings and loan
o 3 Credit union
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
11
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
o
o
o
4 Brokerage
5 Internet bank
6 Other:
(PA007_other) (please specify)_______
Endif
If (CHKADOPTER = 1) then
o (PA005) Overdraft protection is a service that your bank provides when
you make a transaction that exceeds your account balance.
Overdraft protection covers the difference between the transaction amount
and your account balance, and therefore you will avoid a fee from the
retailer or merchant for having insufficient funds.
Overdraft protection can be activated by linking a savings account or credit
card to your checking account, or through overdraft insurance for instance.
Does your checking account have overdraft protection?
o
o
o
1 Yes
2 No
3 I don’t know
Endif
•
(PA008_Intro) An ATM card is a card that allows you to deposit or withdraw cash from
an automated teller machine (ATM), but cannot be used for purchases or payments.
A debit card allows you to make purchases or payments in addition to allowing access to
your bank accounts through an ATM.
How many debit cards and/or ATM cards do you have?
If none, please enter 0.
o
o
(PA008_a) Number of debit cards:
(PA008_b) Number of ATM cards:
if PA008_a > 0 then
DCADOPTER := 1
ATMADOPTER := 1
else
DCADOPTER := 0
ATMADOPTER := 0
•
(PA010) Have you ever had a debit card?
o 1 Yes
o 2 No
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
12
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
if PA010 = 1 then
DCEVER := 1
ATMEVER := 1
else
DCEVER := 0
ATMEVER := 0
endif
endif
if PA008_b > 0 then
ATMADOPTER := 1
if PA008_a = 0 then
ATMONLYADOPTER := 1
else
ATMONLYADOPTER := 0
endif
else
ATMADOPTER := 0
•
(PA009) Have you ever had an ATM card?
o 1 Yes
o 2 No
if PA009 = 1 then
ATMEVER := 1
else
ATMEVER := 0
endif
endif
if (PA008_a > 0) then
• (PA011) Some debit cards give rewards for using the card for purchases or payments.
Examples of rewards include frequent flier miles, cash back, or points that can be spent
on merchandise.
Do any of your debit cards give rewards?
o
o
1 Yes
2 No
Endif
•
(PA032) In the past 12 months, have you visited a bank branch and spoken with a teller
or other bank employee to conduct banking transactions such as opening or closing an
account, making a withdrawal or deposit, checking an account balance or making a
payment?
o
o
Yes
No
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
13
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
•
(PA049) In the past 12 months, have you used an ATM to conduct banking transactions
such as making a withdrawal, making a deposit, or checking an account balance?
o
o
•
Yes
No
Now we’d like to know more about how you access your bank account(s).
Telephone banking is when you access your account by calling a phone number that
your bank has provided. You interact with the system using either voice commands,
your phone’s numeric keypad, or speaking with a live customer service representative.
Online banking is a transaction conducted on the website of a bank, such as viewing
account balances, making transfers between accounts, or paying bills electronically.
if CPADOPTER = 1 then
Mobile banking uses a mobile device to access your bank account. This can be done
either by accessing your bank’s web page through the web browser on your mobile
device, via text messaging or SMS, or by using a downloadable application on your
mobile device.
endif
Have you set up any of the following methods of accessing your current bank accounts?
(PA012)
Telephone banking
(PA013) Online
banking
(PA026)
if CPADOPTER
= 1 then
Mobile banking
Yes
1
No
2
1
2
1
2
If pa012 = 1 then
TBADOPTER := 1
Else
***we don’t want to see the whole definition here again, just this one sentence. If you have to rename
the variable ID, then that’s fine…rename it as NEWTB2***
• (NEWTB) Have you ever set up access to telephone banking?
o 1 Yes
o 2 No
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
14
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
End if
if NEWTB = 1 then
TBEVER := 1
else
TBEVER := 0
endif
If pa013 = 1 then
OBADOPTER := 1
•
(PA014) Online banking bill payment is an electronic payment made directly
from your bank account to a vendor via your bank’s online banking website.
To initiate a payment, you provide your bank’s website with a vendor's
information and authorize the bank to make a deduction from your account.
To set up access to online banking bill payment, you must sign up on your bank’s
online banking website.
Have you set up access to the online banking bill payment function of your
bank’s online banking website?
o
o
1 Yes
2 No
if PA014 = 1 then
OBBPADOPTER := 1
else
OBBPADOPTER := 0
•
(NEWOBBP) Have you ever set up access to online banking bill
payment?
o 1 Yes
o 2 No
if NEWOBBP = 1 then
OBBPEVER := 1
else
OBBPEVER := 0
endif
endif
else
OBADOPTER := 0
• (NEWOB) Online banking is a method of accessing a bank account via the
website of a bank, to perform such actions as viewing account balances,
making transfers between accounts, or paying bills electronically.
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
15
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
In order to set up access to your bank’s online banking website, you usually
have to set up a username, password, site key or PIN.
Have you ever set up access to online banking?
o 1 Yes
o 2 No
if NEWOB = 1 then
OBEVER := 1
else
OBEVER := 0
Endif
endif
If pa026 = 1 then
MBADOPTER := 1
Else
If cpadopter = 1 then
• (PA126) Have you ever set up access to mobile banking?
o 1 Yes
o 2 No
End
End if
If tbadopter = 1 or obadopter = 1 or mbadopter = 1 then
• In the past 12 months, have you used the following methods to access your account? ***bold
used**
If tbadopter = 1 then
(PA033_a)
Telephone banking
If obadopter = 1 then
(PA033_b)
Online banking
If mbadopter = 1 then
(PA033_c)
Mobile banking
Yes
1
No
2
1
2
1
2
Endif
Endif
•
*if BA_Adopter != 0;
(PA050) In the past 12 months, have you used cash to make a payment, even once?
o Yes
o No
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
16
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
•
(PA015_Intro) About how much cash do you have (do not include cash that other members of
your household might have)…
(PA015_a) … in your wallet, purse, and/or pocket.
o About $____.00
o (PA015_b)…elsewhere in your home, car, office, etc.
o About $____.00
****for PA015_a and PA015_b, verify from respondent if response is over $1000
Ask the R the following:
You told us that you have [FILL with amount the R entered] in your [wallet, purse, and/or pocket OR
home, car or office].
<br><br>
Please choose ‘Back’ if you would like to change your response. Otherwise, choose ‘Next’ to continue.
****
o
•
(PA016_intro)When you get cash, where do you get it most often?
***randomize responses 1-6, “Other” is always 7 ***
o 1 ATM
o 2 Bank teller
o 3 Check cashing store
o 4 Retail or grocery store
o 5 Employer
o 6 Family or friend
o 7 Other
o (PA016_other) Specify:
***here is a series of FILLs that you should use for the next questions. They are slightly reworded
versions of the above table***
1. the ATM
2. a bank teller
3. a check cashing store
4. a retail or grocery store
5. your employer
6. a family member or friend
7. [whatever the R writes in the open ended response box PA016_other]
•
(PA017_a) When you get cash from [FILL WITH ANSWER FROM PA016], what amount do you
get most often?
o $______.00
•
(PA018_intro)In a typical period (week, month, or year), how often do you get cash from [FILL
WITH ANSWER FROM PA016]?
If never, please enter 0 in any box.
(PA018_a1)______time(s) per (PA018_b1)_____time(s) per
week
month
(PA018_c1)______time(s) per
year*
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
17
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
(PA018_asterisk)*Use this frequency if you typically get cash fewer than once a month
•
(PA017_b) When you get cash from all other sources besides [fill from answer PA016], what
amount do you get most often?
o $______.00
•
(PA018_intro)In a typical period (week, month, or year), how often do you get cash from all
other sources besides [fill from answer PA016]?
If never, please enter 0 in any box.
(PA018_a2)______time(s) per (PA018_b2)_____time(s) per
week
month
(PA018_c2)______time(s) per
year*
(PA018_asterisk)*Use this frequency if you typically get cash fewer than once a month
CCADOPTER := 0
•
(PA053) Do you have any credit cards?
o 1 Yes
o 2 No
If PA053 = 1 then
CCADOPTER = 1
Else
CCADOPTER = 0
•
(PA020) Have you ever had a credit card?
o 1 Yes
o 2 No
CCEVER := 0
IF PA020 = 1 THEN
CCEVER := 1
ENDIF
Endif
IF CCADOPTER = 1 THEN
• (PA019_intro) Now we’d like to find out about your credit cards.
General purpose credit cards have a logo from Visa, MasterCard, Discover or American Express,
and can be used anywhere those credit cards are accepted.
Charge cards are similar to credit cards, except that full payment of balance is required at the end
of each billing period.
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
18
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
Branded cards have a merchant’s logo on the card, and may or may not have a logo from Visa,
MasterCard, Discover, or American Express. Examples of this type of card include Sears cards,
Exxon cards, Amazon.com cards, or United Mileage cards.
Do you have any of the following types of credit cards?
(PA019_a)
General purpose
(PA019_b)
Charge
(PA019_c)
Branded
•
Yes
1
No
2
1
2
1
2
(PA054) Some credit cards give rewards for using the card for purchases or payments.
Examples of rewards include frequent flier miles, cash back, or points that can be spent
on merchandise.
Please tell us how many cards you have of each type.
If none, please enter 0.
<BR><BR>
Number of cards with rewards
IF PA019_a = 1
then
General purpose
IF PA019_b = 1
then
Charge
If PA019_c = 1
then
Branded
ENDIF
PA054_A1
Number of cards without
rewards
PA054_A2
PA054_B1
PA054_B2
PA054_C1
PA054_C2
****end CCADOPTER = 1 section ****
****begin prepaid card section****
PCADOPTER := 0
PCEVER := 0
•
(PA099) General purpose prepaid cards can be used at any merchant or retailer. These cards might
have a Visa or MasterCard logo on them.
Specific purpose prepaid cards can only be used at specific merchants, retailers or service
providers. Some examples of these include public transportation cards, Starbucks or Target cards.
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
19
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
Payroll cards are cards containing wages or salary that an employer can give to an employee as an
alternative to a paycheck or direct deposit.
Electronic Benefits Transfer (EBT) is a card given to people who receive government benefits. This
card can be used to make purchases or payments.
Do you have any of the following types of cards?
(PA099_a)
General purpose
(PA099_b)
Specific purpose
(PA099_c)
Payroll card
(PA099_d)
Electronic benefits transfer
Yes
1
No
2
1
2
1
2
1
2
If PA099_a = 2 and PA099_b = 2 and PA099_c = 2 and PA099_d = 2 then
• (PA022) Have you ever had a prepaid card?
o 1 Yes
o 2 No
IF PA022 = 1 THEN
PCEVER := 1
ENDIF
ENDIF
**** If PA099_a = 2 and PA099_b = 2 and PA099_c = 2 and PA099_d = 2****
If PA099_a = 1 or PA099_b = 1 or PA099_c = 1 or PA099_d = 1 then
PCADOPTER := 1
•
(PA100) How many of each type of prepaid card do you have?
o if PA099_a = 1 then (PA100_a) General purpose _________cards
o if PA099_b = 1 then (PA100_b) Specific purpose _________cards
o if PA099_c = 1 then (PA100_c) Payroll card _________cards
o if PA099_d = 1 then (PA100_d) Electronic benefits transfer
_________cards
•
(PA039) Some general purpose and specific purpose prepaid cards can be reloaded
with extra dollar value by the card holder.
Are any of your prepaid cards reloadable?
o 1 Yes
o 2 No
If PA039 = 1 then
• (PA022_extra) In the past 12 months, did you add money to reload any of your
prepaid cards?
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
20
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
o
o
1 Yes
2 No
if PA022_extra = 1 then
• (PA029) Now think about the prepaid card that you reload most often.
When you add money to reload that prepaid card, what amount do you
add most often?
•
•
$______.00
(PA023_intro) Continue to think about the prepaid card that you
reload most often.
In a typical period (week, month, or year), how often do you add
money to that prepaid card?
If never, please enter 0 in any box.
Please use the time(s) per year frequency only if you typically add
money to a prepaid card fewer than once per month.
(PA023_a)
_____time(s)
per week
•
ENDIF
(PA023_b)
OR______ time(s)
per month
(PA023_c)
OR_______time(s)
per year
(PA101) Thinking about the prepaid card that you reload most often,
what is the most common way that you reload that card?
***randomize 1-5, 6 is always “Other”***
o 1 Cash
o 2 Credit card
o 3 Check
o 4 Directly from income
o 5 Debit card
o 6 Other (explain)
(PA101_other)
****if PA022_extra = 1****
Endif ****If PA039 = 1*****
Endif **** If PA099_a = 1 or PA099_b = 1 or PA099_c = 1 or PA099_d = 1****
•
(PA024) An automatic bill payment is a payment set up to occur on a regularly scheduled basis,
typically monthly. Once set up, they do not require any additional effort on the consumer’s part.
They can be processed via bank account deductions, debit card transactions, credit card charges, or
paid directly from your income.
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
21
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
Do you have any automatic bill payments set up to occur this month?
o 1 Yes
o 2 No
ABPADOPTER := 0
IF PA024 = 1 THEN
ABPADOPTER := 1
ELSE
•
(PA025) Have you ever had automatic bill payment in the past?
o 1 Yes
o 2 No
ABPEVER := 0
IF PA025 = 1 THEN
ABPEVER := 1
ENDIF
ENDIF
•
(PA027) A contactless payment technology allows the consumer to make a payment by tapping or
waving a card or other instrument near a special electronic reading device without swiping, signing
or entering a personal identification number.
Do you have any of the following payment methods with contactless payment technology?
(PA027_a)
Credit card
(PA027_b)
Debit card
(PA027_c)
Prepaid card
(PA027_d)
Electronic toll payment
(PA027_e)
Key fob
Yes
1
No
2
1
2
1
2
1
2
1
2
If cpadopter = 1 then
• (PA051) Mobile payments are payments or purchases made using a mobile phone. These
payments do not involve transactions with your bank or financial institution.
In the past 12 months, have you made any of the following types of mobile payments?
(PA051_a)
Payment made using text
message
Yes
1
No
2
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
22
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
(PA051_b)
Contactless payment via
tapping or waving your phone
1
2
endif
•
(PA040) In the past 12 months, have you used a money order, even once?
o Yes
o No
If YES then
MOADOPTER = 1
Else
• (PA041) Have you ever used a money order, even once?
o Yes
o No
If YES then
MOEVER = 1
ENDIF
END IF
•
(PA042) In the past 12 months, have you used a travelers check, even once?
o Yes
o No
If YES then
TCADOPTER = 1
Else
•
(PA043) Have you ever used a travelers check, even once?
o Yes
o No
If YES then
TCEVER = 1
ENDIF
END IF
If PPADOPTER = 1 THEN
•
(PA044) In the past 12 months, have you used a non-bank online payment service such as PayPal to
make a purchase or pay another person?
o 1 Yes
o 2 No
If PA044 = 1 then
•
In a typical period, how often do you use a non-bank online payment service such as
PayPal to make a purchase or pay another person?
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
23
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
(PA045_a)_____time(s) (PA045_b)______ time(s) per (PA045_c)
per week
month
OR_______time(s) per year*
(PA045_asterisk)*Use this frequency if you typically make fewer than one payment
per month.
•
(PA046) When you make a purchase or pay another person using a non-bank online
payment service such as PayPal, what amount do you spend most often?
o ________dollars
ENDIF
ENDIF ****PPADOPTER = 1 ****
IV.
Payment Use (PU)
(PU001_Intro)Now we will ask questions about how often you use the payment methods you have.
(PU002_Intro)The next set of questions will be divided into several types of payments:
Bills
*Automatic bill payments
*Online bill payments
*Bill payments by mail or in person
Online
*Non-bill online payments
Retail or in-person
*Retail goods
*Services and other
Person-to-person payments
if ABPADOPTER = 1 then
•
(PU002_intro2)In a typical period (week, month, or year), how many automatic bill
payments do you make?
If you do not use the payment method to pay bills, please enter a 0 in the appropriate row.
Automatic Bill Payments
*(PU002_asterisk)Please use the Per year frequency if you typically make fewer than one payment
per month
Per week
If dcadopter (pu002_a1)
= 1 then Paid
with your debit
card(s)
If ccadopter (pu002_b1)
Per month
(pu002_a2)
Per year*
(pu002_a3)
(pu002_b2)
(pu002_b3)
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
24
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
= 1 then
Charged to your
credit card(s)
If baadopter (pu002_c1)
= 1 then
Paid using your
bank account
number
IF OBBPADOPTER (PU002_e3)
= 1 THEN
Paid using the
online banking
bill payment
function on your
bank’s website
(pu002_d1)
Paid directly
from your
income
(error catching code goes here)
(pu002_c2)
(pu002_c3)
(PU002_e3)
(PU002_e3)
(pu002_d2)
(pu002_d3)
End if
IF BAADOPTER = 1 or CCADOPTER = 1 THEN
•
(pu003_intro) In a typical period (week, month, or year), how many online bill payments do
you make?
If you do not use the payment method to pay bills, please enter a 0 in the appropriate row.
Online Bill Payments
*(pu003_asterisk) Please use the Per year frequency if you typically make fewer than one payment
per month.
Per week
Per month
Per year*
If dcadopter =1
(pu003_a1)
(pu003_a2)
(pu003_a3)
then
Paid with your debit
card(s)
If ccadopter = 1 (pu003_b1)
(pu003_b2)
(pu003_b3)
then
Charged to your credit
card(s)
If baadopter = 1 (pu003_c1)
(pu003_c2)
(pu003_c3)
then
Paid using your bank
account number
If obbpadopter = (pu003_d1)
(pu003_d2)
(pu003_d3)
1 then
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
25
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
Paid using the online
banking bill payment
function on your bank’s
web site
(error catching code here)
END IF
•
(pu004_intro)In a typical period (week, month, or year), how many bill payments by mail or
in-person do you make?
If you do not use the payment method to pay bills, please enter a 0 in the appropriate row.
Bill Payments by Mail or In-person
*(pu004_asterisk)Please use the Per year frequency if you typically make fewer than one payment
per month
Per week
PU004_a1
Paid in cash
If chkadopter =
PU004_b1
1 or mmcadopter
= 1 then
Paid by check (paper)
If moadopter = 1
then
Paid by money order
If dcadopter = 1 PU004_c1
then
Paid with your debit
card(s)
If ccadopter = 1 PU004_d1
then
Charged to your credit
card(s)
If pcadopter = 1 PU004_e1
then
Paid with your prepaid
card(s)
(error catching code here)
Per month
PU004_a2
PU004_b2
Per year*
PU004_a3
PU004_b3
PU004_c2
PU004_c3
PU004_d2
PU004_d3
PU004_e2
PU004_e3
If chkadopter = 1 or mmcadopter = 1 or moadopter = 1 or dcadopter = 1
or baadopter = 1 or ccadopter = 1 or pcadopter = 1 then
(pu005_intro)Now we will ask about all other payments and purchases besides bills.
•
(pu005_intro2) In a typical period (week, month, or year), how many of the following
payments do you make?
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
26
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
If you do not use the payment method, please enter a 0 in the appropriate row.
Online Payments
-All non-bill purchases made on the Internet
-Charitable donations made online
*(pu005_asterisk)Please use the Per year frequency if you typically make fewer than one payment
per month.
Per week
Pu005_a1
If chkadopter =
1 or mmcadopter
= 1 then
Paid by check (paper)
If moadopter = 1
then
Paid by money order
If dcadopter = 1 Pu005_b1
then
Paid with your Debit
card, either directly or
through an
intermediary such as
PayPal
If baadopter = 1 Pu005_c1
then
Paid using your bank
account number, either
directly or through an
intermediary such as
PayPal
If ccadopter = 1 Pu005_d1
then
Charged to your credit
card, either directly or
through an
intermediary such as
PayPal
If pcadopter = 1 Pu005_e1
then
Paid with your prepaid
card
(error catching code here)
Per month
Pu005_a2
Per year*
Pu005_a3
Pu005_b2
Pu005_b3
Pu005_c2
Pu005_c3
Pu005_d2
Pu005_d3
Pu005_e2
Pu005_e3
Endif
***delete PU006b and combine it with PU006a***
• (pu006a_intro)In a typical period (week, month, or year), how many of the following payments
do you make?
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
27
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
If you do not use the payment method, please enter a 0 in the appropriate row.
Retail goods (shopping in person) including:
-Food, grocery stores and restaurants
-Superstores, warehouses, club stores
-Drug or convenience stores
-Gas stations
-Department stores
-Electronics, hardware, and appliances stores
-Home goods and furniture stores
Note: Please answer only for goods purchases in person at these (and similar) types of stores. The next
question asks about in-person purchases of services.
*(pu006a_asterisk)Please use the Per year frequency if you typically make fewer than one
payment per month.
Per week
Pu006a_a1
Cash
If chkadopter =
Pu006a_b1
1 or mmcadopter
= 1 then
Paid by check (paper)
If moadopter = 1
then
Paid by money order
If dcadopter = 1 Pu006a_c1
then
Paid with your debit
card
If ccadopter = 1 Pu006a_d1
then
Charged to your credit
card
If pcadopter = 1 Pu006a_e1
then
Paid with your prepaid
card
(error catching code here)
•
Per month
Pu006a_a2
Pu006a_b2
Per year*
Pu006a_a3
Pu006a_b3
Pu006a_c2
Pu006a_c3
Pu006a_d2
Pu006a_d3
Pu006a_e2
Pu006a_e3
(pu006c_intro)In a typical period (week, month, or year), how many of the following payments do
you make?
If you do not use the payment method, please enter a 0 in the appropriate now.
Services and other (shopping/paying in person) including:
-Transportation and tolls
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
28
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
-Medical, dental, and fitness
-Education and child care
-Personal care (e.g. hair)
-Recreation, entertainment, and travel
-Maintenance and repairs
-Other professional services (business, legal, etc.)
-Charitable donations
*(pu006c_asterisk)Please use the Per year frequency if you typically make fewer than one
payment per month.
Per week
Per month
Per year*
Pu006c_a1
Pu006c_a2
Pu006c_a3
Cash
If chkadopter =
Pu006c_b1
Pu006c_b2
Pu006c_b3
1 or mmcadopter
= 1 then
Paid by check (paper)
If moadopter = 1
then
Paid by money order
If dcadopter = 1 Pu006c_c1
Pu006c_c2
Pu006c_c3
then
Paid with your debit
card
If ccadopter = 1 Pu006c_d1
Pu006c_d2
Pu006c_d3
then
Charged to your credit
card
If pcadopter = 1 Pu006c_e1
Pu006c_e2
Pu006c_e3
then
Paid with your prepaid
card
(error catching code here)
Person-to-person payments, including
-Babysitting
-Allowances
-Paying a person for something that is not business related
-Account to account payments from your bank account to another person’s bank account
*(pu021_asterisk) Please use the Per year frequency if you typically make fewer than one payment
per month.
Cash
If chkadopter =
1 or mmcadopter
= 1 then
Paid by check (paper)
Per week
Pu021_a1
Pu021_b1
Per month
Pu021_a2
Pu021_b2
Per year*
Pu021_a3
Pu021_b3
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
29
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
If moadopter = 1
then
Paid by money order
If dcadopter = 1
then
Paid with your Debit
card, through an
intermediary such as
PayPal
If ccadopter = 1
then
Charged to your Credit
card, through an
intermediary such as
PayPal
If baadopter = 1
then
Account to account
payment
If obbpadopter =
1 then
Paid using the online
banking bill payment
function on your bank’s
web site
Pu021_c1
Pu021_c2
Pu021_c3
Pu021_d1
Pu021_d2
Pu021_d3
PU021_e1
PU021_e2
PU021_e3
PU021_f1
PU021_f2
PU021_f3
If TCADOPTER = 1 or TCEVER = 1 then
• (pu008_intro)In a typical period (week, month, or year), how often do you use travelers
checks?
If never, please enter 0.
*Please use the Per year frequency if you typically make fewer than one payment per month.
Travelers checks
(error catching code here)
ENDIF
Per week
Pu008_c1
Per month
Pu008_c2
Per year*
Pu008_c3
IF CCADOPTER = 1 THEN
• (PU009) During the past 12 months, did you carry an unpaid balance on any credit card from
one month to the next (that is, you did not pay the balance in full at the end of the month)?
o 1 Yes
o 2 No
IF PU009 = 1 THEN
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
30
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
•
•
(pu010) Last month, about how much was the unpaid balance on all your credit cards
that you carried over from the previous month?
o $________.00
(pu011)In the previous question, you told us that last month the unpaid balance on all
your credit cards is $[FILL WITH RESPONSE FROM PU010].
How would you compare your unpaid balance last month to your unpaid balance 12
months ago? Last month’s balance is
o 1 Much lower
o 2 Lower
o 3 About the same
o 4 Higher
o 5 Much higher
ENDIF
ENDIF
V.
Payment History (PH)
Now we will ask questions that will help us understand your payment decisions better.
•
(PH004) Have you, or anyone you know well (family, friends, neighbors, coworkers, etc), ever
been a victim of what you consider to be identity theft?
o 1 Yes, myself and someone I know well
o 2 Yes, someone I know well only
o 3 Yes, myself only
o 4 No
•
(PH005) Have you ever entered any of the following information on an Internet web site or sent
the information in an e-mail message?
****change phrase “Account number” to “Bank account number”***
Yes
No
(PH005_a)
1
2
Bank account number
(PH005_c)
1
2
Credit card number
(PH005_d)
1
2
Debit card number
(PH005_e)
1
2
Mother’s maiden name
(PH005_g)
1
2
Social security number
•
(PH006) Please estimate your most recent credit rating, as measured by a FICO score?
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
31
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
o
o
o
o
o
o
o
1 Below 600
2 600-649
3 650-699
4 700-749
5 750-800
6 Above 800
7 I don’t know
If BAADOPTER = 1 or BAEVER = 1 then
• (PH007) During the past 12 months, did you overdraw any of your bank accounts?
o 1 Yes and I paid a late fee
o 2 Yes but I did not pay a fee
o 3 No
Endif
• (PH009) During the past 12 months, did you experience any of these financial difficulties?
****randomize response categories****
Yes
No
(PH009_a)
1
2
You or someone else in your
household lost their primary job
(PH009_b)
1
2
You declared bankruptcy
(PH009_c)
1
2
Mortgage foreclosure on your
primary home
(PH009_e)
1
2
Credit card account closed or
frozen by the bank or card
company
If PH009_b = 2 or PH009_c = 2 then
•
(PH020) We just asked you about financial difficulties that happened in the past year.
Now we’d like you to think back 7 years.
During the past 7 years, have you experienced any of these financial difficulties?
****RANDOMIZE responses****
Yes
No
If PH009_b = 2 then
1
2
(PH020_a)
You declared bankruptcy
If PH009_c = 2 then
1
2
(PH020_b)
Mortgage foreclosure on your primary home
End if
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
32
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
•
(PH012) During the past 12 months, have you done any of the following?
*****RANDOMIZE responses****
Yes
No
(PH012_a)
1
2
Use coupons
(PH012_b)
1
2
Use mail-in rebates
(PH012_c)
1
2
Shop at a wholesale club
(PH012_d)
1
2
Pay in cash to receive a
discount
•
(PH014) Who prepared (or will prepare) your 2008 federal income tax return? (Randomized)
1 – 6 are randomized, 7 is always Other(specify)
o I did, using tax computer software
o I did, by hand, on a paper tax return
o A family member, household member, or friend
o A tax service company
o My accountant or financial planner
o I have never submitted a federal tax return
o 7 Other _______ (specify)
o (PH014_other) (specify)
•
(PH017) Have you ever decided to stop receiving paper copies of any financial record (such as
bank statements, monthly bills, investment account statements, canceled checks)?
o 1 Yes
o 2 No
•
(PH021) Inflation is the annual percentage rate-of-change in the average price of all goods and
services in the economy.
Decimal numbers are allowed. Please tell us your estimate of:
o
o
VI.
(PH021_a) Actual inflation during the past 12 months ______%
(PH021_b) Expected inflation during the next 12 months ______%
Demographics (DE)
(de000) Now we will ask you some questions similar to those asked in the “My Household
Questionnaire”
•
(DE005) Do you have access to the internet for personal use at home, work or another
location?
o
1 Yes
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
33
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
o
2 No
If DE005 = 1 then
•
(DE020) Please tell us where you have access to the internet for personal use.
Please check all that apply.
o
o
o
DE020_a At home
DE020_b At work
DE020_c At another location
Endif
IF familyincome = 14 THEN
• (DE010) In your most recent “My Household” questionnaire, you told us that the total
combined income of all members of your family (living here) during the preceding 12 months
was more than $75,000. Thinking about the total combined income of your family from all
sources, approximately how much did members of your family receive during the previous 12
months?
o 1 Less than $5,000
o 2 $5,000-$7,499
o 3 $7,500-$9,999
o 4 $10,000-$12,499
o 5 $12,500-$14,999
o 6 $15,000-$19,999
o 7 $20,000-$24,999
o 8 $25,000-$29,999
o 9 $30,000-$34,999
o 10 $35,000-$39,999
o 11 $40,000-$49,999
o 12 $50,000-$59,999
o 13 $60,000-$74,999
o 14 $75,000-$99,999
o 15 $100,000-$124,000
o 16 $125,000-$199,999
o 17 $200,000 or more
End if
•
(DE011) What does your own personal income rank within your household?
o 1 Highest in my household
o 2 About equal to the highest (roughly the same as another household member)
o 3 2nd highest
o 4 3rd highest or lower
•
(DE013) Do you and/or your spouse/partner own your primary home?
Note: Even if you have an unpaid mortgage, you are considered the owner of the home.
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
34
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
o
o
1 Yes
2 No
if DE013 = 1 then
• (DE014) What is the approximate market value of your primary home?
Please enter your answer below in thousands of dollars.
o $______,000
****DE014: please prompt the R if they enter a number above 4500, which is the equivalent of saying
that their house is worth more than $4.5 million
Prompt for DE014:
You told us that the market value of your primary home is [FILL WITH RESPONSE FROM DE014, BUT PUT
IT IN DOLLARS, NOT THOUSANDS OF DOLLARS, and format with commas, but no decimal for cents.
EXAMPLE $x,xxx,000].
<br><br>
If this is correct, please choose ‘Next’ to continue. Otherwise, please click ‘Back’ to change your
response. ****
•
(DE015) About how much do you owe on loans for your primary home, including mortgages,
home equity loans, and home equity lines of credit?
Please enter your answer below in thousands of dollars.
o $______,000
****DE015: please prompt the R if they enter a number above 2000, which is the equivalent of saying
that they owe more than $2 million on their home
Prompt for DE015:
You told us that the amount you owe on loans for your primary home is [FILL WITH RESPONSE FROM
DE015, BUT PUT IT IN DOLLARS, NOT THOUSANDS OF DOLLARS, and format with commas, but no
decimal for cents. EXAMPLE $x,xxx,000].
<br><br>
If this is correct, please choose ‘Next’ to continue. Otherwise, please click ‘Back’ to change your
response.
****
Endif
if DE013 = 1 then
• (DE016) Excluding the market value of your primary home, what is the approximate value of
your household's other assets?
Include real estate other than your primary home.
Please enter your answer below in thousands of dollars.
o $________,000
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
35
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
****DE016, where DE013 = 1: if R makes < $50000 [variable familyincome = (1,2,3,4,5,6,7,8,9,10,11)]
then prompt for response above 500 (which is equal to 500,000). If R makes between $50,000 and
$75,000 [variable familyincome = (12,13)], please prompt the R if they enter a value above 750, which is
the equivalent of saying that their net worth is greater than $750,000. Finally, if the R makes above
$75,000 [variable familyincome = 14] then prompt if the R enters a value above 3000, which is equal to
saying they have a net worth of $3 million.
Prompt for DE016, where DE013 = 1:
You told us that the market value of your household’s non-home assets is [FILL WITH RESPONSE FROM
DE016, BUT PUT IT IN DOLLARS, NOT THOUSANDS OF DOLLARS, and format with commas, but no
decimal for cents. EXAMPLE $x,xxx,000].
<br><br>
If this is correct, please choose ‘Next’ to continue. Otherwise, please click ‘Back’ to change your
response. ***
•
(DE019) Excluding the debt on the mortgage of your primary home, what is the approximate
dollar amount of your remaining debts?
Please enter your answer below in thousands of dollars.
o $________,000
****Prompt user if they enter number above 1000, which is the equivalent of saying they have $1
million in non-mortgage debt.
Prompt for DE019, where DE013 = 1:
You told us that the dollar value of your household’s non-mortgage debt is [FILL WITH RESPONSE FROM
DE019, BUT PUT IT IN DOLLARS, NOT THOUSANDS OF DOLLARS, and format with commas, but no
decimal for cents. EXAMPLE $x,xxx,000].
<br><br>
If this is correct, please choose ‘Next’ to continue. Otherwise, please click ‘Back’ to change your
response.
******
else
• (DE016) What is the approximate market value of your household's assets? Include real estate
that you own.
Please enter your answer below in thousands of dollars.
o $_______,000
****DE016, where DE013 != 1: if R makes < $50000 [variable familyincome = (1,2,3,4,5,6,7,8,9,10,11)]
then prompt for response above 500 (which is equal to 500,000). If R makes between $50,000 and
$75,000 [variable familyincome = (12,13)], please prompt the R if they enter a value above 750, which is
the equivalent of saying that their net worth is greater than $750,000. Finally, if the R makes above
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
36
2009 Survey of Consumer Payment Choice – FINAL (11/06/2009)
$75,000 [variable familyincome = 14] then prompt if the R enters a value above 3000, which is equal to
saying they have a net worth of $3 million.
Prompt for DE016, where DE013 != 1:
You told us that the market value of your household’s assets is [FILL WITH RESPONSE FROM DE016, BUT
PUT IT IN DOLLARS, NOT THOUSANDS OF DOLLARS, and format with commas, but no decimal for cents.
EXAMPLE $x,xxx,000].
<br><br>
If this is correct, please choose ‘Next’ to continue. Otherwise, please click ‘Back’ to change your
response. ***
•
(DE019) What is the approximate dollar amount of your household’s debts?
Please enter your answer below in thousands of dollars.
o $________,000
**** Prompt user if they enter number above 1000, which is the equivalent of saying they have $1
million in non-mortgage debt.
Prompt for DE019, where DE013 != 1:
You told us that the dollar value of your household’s debt is [FILL WITH RESPONSE FROM DE019, BUT
PUT IT IN DOLLARS, NOT THOUSANDS OF DOLLARS, and format with commas, but no decimal for cents.
EXAMPLE $x,xxx,000].
<br><br>
If this is correct, please choose ‘Next’ to continue. Otherwise, please click ‘Back’ to change your
response. ******
Endif
•
(CS_001) Could you tell us how interesting or uninteresting you found the questions in this
interview?
o 1 Very interesting
o 2 Interesting
o 3 Neither interesting or uninteresting
o 4 Uninteresting
o 5 Very uninteresting
•
(CS_003) Do you have any other comments on the interview? Please type these in the box
below.
©2008-2010 Federal Reserve Bank of Boston. Proprietary and Confidential. Do not release or disclose to unauthorized parties without the
prior written consent of the Federal Reserve Bank of Boston.
37