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For release on delivery
2:30 p.m. EDT
May 21, 2020

Opening Remarks
(via webcast)

by
Jerome H. Powell
Chair
Board of Governors of the Federal Reserve System
at
“A Fed Listens Event: How Is COVID-19 Affecting Your Community?”
sponsored by the Board of Governors of the Federal Reserve System
Washington, D.C.

May 21, 2020

Good afternoon. I just want to say a few words of welcome and thank everyone
for being here—albeit in much different circumstances than would otherwise be
expected.
We’ve held many Fed Listens events over the past 16 months, and it’s important
to note that these conversations aren’t just a nice way to talk to people from around the
country, although they are that. What they provide—what you provide—is insight that
we just can’t get anywhere else. You add depth and definition to the flood of data that
flows through the Fed each day. You give us perspective on the economic realities that
don’t show up on a spreadsheet. You help us see those complex sets of data that analyze
the American economy through the eyes of the people, businesses, and communities that
make up the American economy. And that information is very helpful to us as we make
our policy decisions.
So this is a valuable exercise for us. And an enjoyable one as well, so we truly do
appreciate it on a number of levels. The Reserve Banks are also continuing to host
conversations in communities across the country to help capture economic realities on the
ground.
We are in the midst of an economic downturn without modern precedent. It was
sudden, and it is severe. It has already erased the job gains of the past decade and has
inflicted acute pain across the country. And while the burden is widespread, it is not
evenly spread. Those taking the brunt of the fallout are those least able to bear it.
The pain of this downturn is compounded by the upending of normal life, along
with great uncertainty about the future. In the best of times, predicting the path of the
economy with any certainty is difficult. John Kenneth Galbraith famously said that

-2economic forecasting exists to make astrology look respectable. We are now
experiencing a whole new level of uncertainty, as questions only the virus can answer
complicate the outlook.
Policies that address the resumption of economic activity are the province of
elected officials at all levels of government, in close consultation with public health and
medical professionals. But all of us have our own decisions to make as well, and those
decisions will depend on public confidence that it is again safe to undertake various
activities. From an economic perspective, we hope to learn a lot from your experiences
and from what you’re hearing from your colleagues, customers, and communities: How
they’re coping with that uncertainty now, how they’re thinking about a future that’s
harder to plan for, and what matters most as they navigate the path.
The feedback we get from our community and business contacts has always been
crucial in how we conduct monetary policy. In extraordinary times such as these, it takes
on even greater importance. I want to thank you again for providing that insight and look
forward to the conversation.
Thank you.