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A GUIDE TO REOPENING NEW YORK & BUILDING BACK BETTER

MAY 2020

A GUIDE TO REOPENING NEW YORK & BUILDING BACK BETTER

3

A GUIDE TO REOPENING NEW YORK & BUILDING BACK BETTER

MAY 2020

A GUIDE TO REOPENING NEW YORK & BUILDING BACK BETTER

1

CONTENTS
A Message from Governor Cuomo
What COVID-19 taught us about New York, and what we 		
have to do next..................................................................................................5

Part I: A Global Pandemic –
Actions Taken and Lessons Learned
The strategies and best practices of New York’s work to combat and
contain COVID-19 that will now guide the state’s efforts to rebuild.......13

Part II: New York Forward
The data-driven strategy to gradually and safely re-open New York...43

Part III: Leadership
How to effectively lead a community out of mitigation and 		
into a new phase of recovery..............................................................................61

Part IV: Individual Responsibility
What the public needs to do every day to prevent a second
COVID-19 wave from hitting New York...........................................................75

Part V: Build Back Better
Our opportunity to not just return to normal, but reimagine 		
and rebuild New York even better than before.............................................81

Post-Script: Excelsior
The expertise and competence we owe our state and our 		
fellow New Yorkers................................................................................................95

Appendix............................................................................................................99

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4

A Message from
Governor Andrew M. Cuomo

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I

n my nine years as Governor of the great State of New
York, we’ve seen major storms like Hurricane Irene,
Hurricane Lee, and Superstorm Sandy. We’ve seen homes

washed away by flooding along Lake Ontario and record
snowfall in Buffalo.
But the invisible spread of COVID-19 is like no challenge
we’ve ever dealt with before.
The first official case of COVID-19 in New York was confirmed
on March 1, 2020. At the time, there were only 85 confirmed
COVID cases across the entire United States. The economic
and social health of New York – the fairest, safest, and most
resilient big state in the country – had never been stronger.
Ideas like social distancing and contact tracing were just
theories whose effectiveness against future diseases was
debated in scientific journals.

6

To say the pandemic turned our lives upside down over
the more than two months since would be an extraordinary
understatement.
At the time of this writing, more than 300,000 New Yorkers
have been diagnosed with COVID-19, out of nearly 1.3
million Americans in all – a number that continues to rise
in other parts of the nation. Tens of millions of people have
been isolated in their homes for weeks on end. Businesses,
schools, and services across the state have shut down, or
fully transitioned to digital platforms. Most employees in
New York are working from their homes, and many are not
working at all.
But during one of the darkest, hardest moments of our
history, I’ve also seen New York at her best.

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WE MUST MAKE REOPENING DECISIONS
BASED ON FACT. NO POLITICS. NO SPIN.
NO EMOTION. NO CONSPIRACIES. JUST
THE FACTS AND THE DATA AND THE SCIENCE.
– GOVERNOR ANDREW M. CUOMO, 4/2/2020

Doctors and nurses are putting in 100-hour (or more) weeks, saving
lives even as they put their own at risk. Transit workers are sanitizing
every subway car and every bus every single night, so that essential
workers can safely get where they are needed. Frontline workers like
firefighters, EMTs, police officers, bus drivers, grocery store workers,
and janitors are being treated as the heroes they are, applauded,
literally, by strangers at 7:00 p.m. every night.
In mid-March, we asked retired and inactive healthcare professionals
from across the state and country to come support New York.
Nearly 100,000 healthcare workers answered the call, coming out of
retirement and volunteering to go back to work, flying from the other
side of the country or getting in their cars and driving hundreds of
miles to pitch in when we needed it most.
More than one million New Yorkers have been tested for COVID-19,
more per capita than any major state or country on the globe, helping
us identify hotspots, isolate outbreaks, and stop the spread. And that’s
despite the fact that, at the onset of this crisis, the State was entirely
reliant on the federal Centers for Disease Control and Prevention
(CDC) to conduct diagnostic testing – a multi-day process from test

8

to result that proved wholly inadequate to meet the challenge of this
crisis. So on February 29th, New York State secured federal approval
to conduct our own tests, and set an ambitious, nation-leading target
of conducting 1,000 tests per day. Within one month, we were testing
more than 20,000 people every day. This was a herculean task,
scaling up from zero to over one million in just two months.
And millions of New Yorkers have done their part, too. They’ve stayed
home, keeping themselves and their loved ones safe. They’ve washed
their hands, worn masks and gloves, and checked in on their neighbors.
And despite the fear and anxiety that underlies every moment of this
crisis, they’ve kept their faith in each other – no small miracle itself.
Together, we’ve done the hard work of successfully flattening the
curve – so far. The data indicates that, as of today, we’re past the very
worst of this crisis.
But by no means are we out of the woods yet. History shows us the
deadly consequences of hasty, hurried re-openings.
As the first wave of the 1918 influenza epidemic hit America, cities
across the country shut down public gatherings, implemented strict
isolation protocols, and required people to wear masks in public. After
10 weeks, the country’s mortality rate began dropping.
However, some cities and states quickly ended their restrictions,
just as the curve began flattening, thinking the danger was over. But
others, including New York, kept most of the measures in place for
weeks after deaths began measurably declining.

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What happened? The cities that relaxed their restrictions early
were hit with a sharp resurgence of the flu – and in some cases,
saw death rates even higher than during the previous wave.
But when the resurgence came to New York, where restrictions
hadn’t been loosened until the mortality rate was near-zero, the
death rate stayed low – lower, in fact, than anywhere else on the
eastern seaboard.
George Santayana said that “those who cannot remember the
past are condemned to repeat it.” We’re already seeing that play
out during the COVID-19 pandemic – places that reopened too
soon have seen the virus reemerge.
We can’t make that mistake in New York. As we begin the process
of “un-pausing”, restarting our economy and bringing our state
into a new normal, our decisions and actions must be guided by
science and facts, not politics or opinions.
This report charts a course for New York to follow, setting a
regional approach – one we can adjust, based on data we’ll
continually monitor – designed to open as many parts of the
state as possible, for as many people as possible, as soon as it is
demonstrably safe to do so.
The COVID-19 pandemic presented us with an unprecedented
challenge. And yet, like all challenges, from the Great
Depression to 9/11 to hurricanes like Sandy and Irene, it’s also an
unprecedented opportunity, if we choose to seize it.

10

It’s a moment to rethink our most basic assumptions
about the role of government and the security it provides
its constituents – all of them. It’s a chance to address
both surface and systemic problems with resources equal
to the task. It’s an opportunity to not just build back, but
build back better – smarter, tougher, more resilient, and
more equal.
The road ahead of us might seem daunting, but so was
the scale of what we needed to build from the ground
up at the dawn of this crisis. The totality of our initial
response to the outbreak – the things we did by working
together – were unimaginable just two months ago.
New Yorkers have proven what they are capable of. They
have proven themselves to be New York Tough – and
tough enough to be smart, united, disciplined, and loving.
By harnessing that same effort and courage, our state can
emerge from this crisis stronger than ever.
Here’s how we’re going to do it.

Governor Andrew M. Cuomo
May 2020

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12

I: A Global Pandemic

Actions Taken and Lessons Learned

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T

hough New York’s public health infrastructure had
been tested before, when diseases like Zika, Ebola,
avian influenza, and H1N1 influenza threatened our

state, the scale, force, and speed with which COVID-19 hit
us was unlike anything we’ve seen in generations. In the
70-plus days since the virus was first confirmed to have
reached New York, we’ve learned a great deal, both about
the virus, and about how to best contain and combat it.
The actions we took will inform our next steps, because the
guiding approach of our initial recovery must be continued
monitoring and controlling of the virus, constantly guided by
data and science. We can’t recover if we start regressing.

THE STATE MUST LEAD
On March 3, New York State passed legislation providing
an emergency appropriation of $40 million dollars
and authorizing emergency management measures,
which together allowed the State government to swiftly
respond to the crisis.1 At a time of debilitating gridlock in
Washington, the emergency measures demonstrated that
our Legislature understood the urgency of the situation and
the need for action.

1. Press Release, “During Coronavirus Briefing, Governor Cuomo Signs $40 Million Emergency Management
Authorization for Coronavirus Response.” March 3, 2020. www.governor.ny.gov/news/during-coronavirus-briefinggovernor-cuomo-signs-40-million-emergency-management-authorization.

14

LOOK AT THE DATA.
FOLLOW THE SCIENCE.
LISTEN TO THE EXPERTS.
BE SMART.

– GOVERNOR ANDREW M. CUOMO , 5/5/2020

Competent, effective government is critical in any crisis.
The emergency management authorization provided
crucial flexibility to the New York State government as
it entered the uncharted territory of a global pandemic,
and it proved essential to the State’s swift response. It
empowered the Executive Branch to immediately swing
into action and procure the resources the State needed
to respond to the evolving situation, from building the
necessary staffing, to spearheading response efforts,
to ramping up testing capabilities faster than any other
state in the country.
In passing the emergency legislation, the Legislature
sent a clear message to New Yorkers that their
government had their back, and stood ready to help
tackle whatever challenges lay ahead.

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WE CAN SLOW THE SPREAD
The funding appropriated and the powers granted to the Executive
Branch at the outset of the crisis allowed all levels of government to act,
quickly and comprehensively, to combat and contain the virus. Viewed
in total, these actions prove that we are not helpless against this new
enemy. We dramatically reduced the number of New Yorkers who
contracted COVID-19 from initial projections.
Based on the initial, rapid increase in
the number of infections the state saw,
the world’s leading epidemiologists
and virologists projected a staggering
amount of damage. On March 29, a
Columbia University team projected a
peak of 136,000 COVID-19 hospitalizations

Actual vs projected dai

COVID-19

Total number of COVID-19 hospitalizatio

140,000
130,000
120,000

in New York City alone. McKinsey &

110,000

Company, a consulting firm, projected a

100,000

“severe” scenario with a peak of 110,000

90,000
80,000

COVID-19 hospitalizations statewide, and a

70,000

“moderate” scenario with a peak of 55,000

60,000

COVID-19 hospitalizations. A team of global

50,000

health statisticians at the Institute for Health

40,000
30,000

Metrics and Evaluation at the University

20,000

of Washington, in partnership with the Bill

10,000

and Melinda Gates Foundation, projected a
peak of 73,000 hospitalizations statewide.

0
03/01

03/08

03/15

1. Scenario curves based on NYS-specific parameters given actu
2. This projection reflects total hospitalization demand for NYC
Source: Yang, Kandula, and Shaman. “Eight-week model projection
Source: “COVID-19 projections.” Institute for Health Metrics and E

Prelim

16

In actuality, to date the number of hospitalizations in New York State peaked
on April 12th, at 18,825 total hospitalizations – a fraction, thankfully, of even
the most conservative projections.
New York is proof that it’s possible to significantly slow the spread of the virus
and “bend the curve” – the trajectory of destruction that the virus was on.

ily hospitalization census based on NYS-data

HOSPITALIZATIONS IN NY – PROJECTED VS. ACTUAL

ons1, as of 05/09/2020
Severe stress scenario
Moderately severe stress scenario

Actual hospitalizations
IHME prediction (as of Apr 1)

Columbia (“As Is” projection for NYC-only as of Mar 292)

~136,000

~110,000

~76,000

~55,000

18,825
7,262
03/22

03/29

04/05

04/12

04/19

04/26

05/03

05/10

05/17

05/24

uals data, plotted against March 15 data; actuals data plotted through May 9, 2020
C and reflects social measures in place as of 3/29
ns of COVID-19 in New York City.” Columbia University. March 29, 2020
Evaluation. April 1, 2020

minary, proprietary, and pre-decisional. Any use of this material without specific permission is strictly prohibited

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NEW YORKERS WILL CONTINUE
TO RISE TO THE CHALLENGE
New York succeeded in slowing the spread of the virus
through aggressive mitigation measures and widespread
public buy-in – the individual choices of millions of New
Yorkers. The New York PAUSE (Policies Assuring Uniform
Safety for Everyone) plan, including the order that all nonessential workers stay at home provided the critical and

18

correct framework for a state government’s response
to the pandemic.2 Orders to limit non-essential
gatherings, close schools statewide, and shut down
in-office work for non-essential employees helped limit
COVID-19’s ability to spread throughout the state, and
allowed the state to quickly identify emerging hotspots
and focus its medical response resources there. The
state also implemented “Matilda’s Law” - named for
the former First Lady of New York, Matilda Cuomo - to
protect our most vulnerable populations, including
individuals age 70 and older, those with compromised
immune systems and those with underlying illnesses.
The measure requires those individuals stay home and
limit home visitation to immediate family members or
close friends in need of emergency assistance and if
necessary to visit such individuals, visitors should get
prescreened by taking their temperature.
Most important, the past eight weeks have shown the
real, life-saving effects of sound, fact-based policies,
conveyed clearly and calmly. While directives are only
as good as the willingness of our state’s citizens to
follow them, if you give them the facts, New Yorkers
can be trusted to do the right thing.

2. Press Release, “Governor Cuomo Signs the 'New York State on PAUSE' Executive Order.” March 20, 2020.
https://www.governor.ny.gov/news/governor-cuomo-signs-new-york-state-pause-executive-order.

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HOSPITAL SYSTEMS
MUST COORDINATE
There are approximately 200
hospitals across New York State.
But prior to this pandemic, these
institutions had little history of
working together in an organized,
strategic, and purposeful fashion
– coordination that this crisis
demanded to ensure no area or
hospital was overwhelmed by COVID patients.
To remedy this gap, the State had to create and manage
entirely new systems and procedures, virtually overnight. Key to
this was engineering a new “Surge & Flex” program, designed
to prevent the virus from overwhelming our healthcare network.
To build hospital capacity, New York State required hospitals
to delay elective procedures and increase their number of
beds by at least 50 percent, including by turning single rooms
into doubles and freeing meeting rooms and other areas for
patient care. The State worked with our partners in the federal
government to deploy and stand up temporary hospitals in
Downstate hotspots and deploy the US Naval Ship Comfort to
New York Harbor, creating thousands of additional beds and
bringing staff and resources like ventilators to New York. And
we drafted contingency plans with large-scale venue operators,

20

hotels, and college dormitory operators to ensure we were
prepared for a worst-case scenario, if it came to that. In total,
New York went from a 4,160-bed capacity, available to treat
patients with severe respiratory illnesses, to a more than
10,000-ICU bed capacity, an increase of 140 percent, and from
53,000 total hospital beds to more than 90,000 in just weeks.
Of course, more beds require more staffing, and New York
simultaneously took a number of creative steps to increase
the bench of qualified personnel to staff this increased
capacity. Modifying regulations allowed nurses, doctors,
and other medical professionals licensed in other states to
practice in New York, and permitted retired professionals who
no longer held valid licenses to practice, provided they had
not lost their license due to misconduct.

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The state also established a nation-leading web portal
to connect professionals willing to serve with hospitals
needing immediate help.
Ninety-five thousand healthcare workers from New York
and across the nation came to our aid when we needed
them most – a heroic act of selflessness and bravery that
we will never forget.
To flex the state’s resources statewide, we convened the
Hospital Capacity Coordination Committee, a consortium
of the state’s hospital systems to develop and implement
a patient-balancing system and execute a program for
directing life-saving ventilators and other medical devices
to facilities where the demand outweighed the supply.
To coordinate this combined effort, a comprehensive
data-reporting process was set up, analyzing up-to-date
information about the scope and severity of COVID-19
cases across the state in real time, as well as the healthcare
network’s capacity to handle these shifting needs.
Taken together, the “Surge & Flex” strategy enabled New
York to save lives and avoid the type of catastrophic
failure of the healthcare system that Italy and other
nations experienced.

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THE ECONOMIC IMPACT OF THE PANDEMIC
HAD (AND HAS) TO BE ADDRESSED
The measures New
York has taken
to mitigate the
spread of COVID-19
in the state are
unprecedented
in our lifetimes.
Restricting economic
activity helped to
flatten the curve and
prevented innumerable deaths. But it also caused devastating
financial hardship for workers, businesses owners, and the state
budget. Even as the state acted to prepare to handle its apex
of infections, it had to simultaneously address the economic
challenges borne by so many.
Our top priority was to ensure that families can meet their basic
needs. We made an additional $200 million in emergency
food assistance available for more than 700,000 low-income
households enrolled in the Supplemental Nutrition Assistance
Program (SNAP),3 and waived the seven-day waiting period for
workers eligible for unemployment benefits.4
3. Press Release, “Amid Ongoing COVID-19 Pandemic, Governor Cuomo Announces New York State is Ramping up Antibody
Testing, Critical to Reopening Economy.” April 10, 2020. https://www.governor.ny.gov/news/amid-ongoing-covid-19-pandemicgovernor-cuomo-announces-new-york-state-ramping-antibody-testing.
4. Press Release, “After Weeks of Demanding Approval, Governor Cuomo Announces FDA Gives New York State Authority to
Conduct All COVID-19 Testing at Public and Private Labs.” March 13, 2020. https://www.governor.ny.gov/news/after-weeksdemanding-approval-governor-cuomo-announces-fda-gives-new-york-state-authority.

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New York State also launched the Nourish New York Initiative to
purchase food and food products from over 2,100 Upstate farms,
which were experiencing a collapse in demand and were, in
some cases, forced to dump excess milk and produce, and direct
it to food banks across the state. This initiative is distributing
2.8 million gallons of milk and 8.2 million gallons of yogurt from
local dairy producers, as well as 10.1 million pounds of apples
and 10 million pounds of cabbage, to feed over 20,000 New York
families. And we partnered with local dairy producers to process
excess milk into products like yogurt, cheese, sour cream and
cream cheese, and distributed those products to food banks and
those in need.5
At the same time, the State took unprecedented steps to prevent
New Yorkers from losing their homes due to the pandemic. First,
New York State established a moratorium on any residential or
commercial evictions until at least June 20, 2020 – later extended
to August 20.6 The Department of Financial Services then directed
New York State mortgage servicers to provide 90-day mortgage
relief to borrowers affected by the pandemic, including waiving
mortgage payments based on financial hardship, protection
from negative reporting to credit bureaus, grace periods for loan
modification, elimination of late payment fees and online payment
fees, and postponement or suspension of foreclosure proceedings.7

5. NBC New York, “20,000 Families Expected to Receive Food From ‘Nourish New York’ Initiative.” May 7, 2020
www.nbcnewyork.com/news/coronavirus/20000-families-expected-to-receive-food-from-nourish-new-york-initiative/2407033/.
6. Press Release, “Amid Ongoing COVID-19 Pandemic, Governor Cuomo Announces Moratorium on COVID-Related Evictions Will Be
Extended Until August 20th.” May 7, 2020.
www.governor.ny.gov/news/amid-ongoing-covid-19-pandemic-governor-cuomo-announces-moratorium-covid-related-evictions-will.
7. Press Release,” Governor Cuomo Signs Executive Order Mandating Businesses That Require In-Office Personnel to Decrease InOffice Workforce by 75 Percent.” (March 19,2020) www.governor.ny.gov/news/governor-cuomo-signs-executive-order-mandatingbusinesses-require-office-personnel-decrease

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As the scope of the pandemic became clearer, the Executive
Branch proposed and Legislature passed legislation
guaranteeing job protection and pay for New Yorkers
who have been quarantined as a result of COVID-19.8 This
groundbreaking measure helped ensure that New Yorkers
could take care of themselves and their loved ones without
jeopardizing their economic security, by relieving the
economic pressure too many workers felt to go into work
while sick.
For the New Yorkers who were laid off or furloughed and
needed financial relief, the New York State Department of
Labor worked around the clock to process over 1.8 million
completed applications for unemployment benefits, and paid
out over $6 billion in benefits in less than two months.
To accomplish this, the State launched a new, streamlined
application for New Yorkers to apply for unemployment
insurance, including a new unemployment benefit created
especially for the pandemic. The Department of Labor also
increased the number of staff handling calls and processing
applications from 400 people, working five days a week, to
up to 3,100 individuals working seven days a week.
Finally, the State worked to make sure every New Yorker
got the federal benefits they deserve. The federal CARES
Act provided cash payments of up to $2,400 to millions of
8. Press Release, “Governor Cuomo Announces Three-Way Agreement with Legislature on Paid Sick Leave Bill to Provide
Immediate Assistance for New Yorkers Impacted By COVID-19.” March 17, 2020.

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Americans. However,
payments were not
automatically made
to people who make
below the federal
tax filing threshold,
meaning hundreds
of thousands of the
lowest income New
Yorkers would not have received their payments unless they
provide their information to the IRS. New York State launched
an awareness campaign, reached out directly to individuals, and
partnered with community organizations to make sure the proper
documentation was completed, and families got the support they
needed, and were entitled to.9
The state also directed $7.5 million in COVID-19 Business
Counseling support to 70 non-profit partners across the
state. The funding enabled these organizations to provide
small businesses with necessary guidance to secure disaster
assistance, such as Small Business Administration Economic
Injury Disaster Loans, amid the COVID-19 pandemic.10
Despite the unparalleled and largely unforeseeable devastation the
pandemic wrought on New York’s economy and millions of workers,
we made sure that no New Yorker was left out or left behind.

9, Press Release, “Amid Ongoing COVID-19 Pandemic, Governor Cuomo Issues Executive Order Directing All NYS Public
and Private Labs to Coordinate with State DOH to Prioritize Diagnostic Testing.” April 17, 2020. www.governor.ny.gov/
news/amid-ongoing-covid-19-pandemic-governor-cuomo-issues-executive-order-directing-all-nys-public.

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TESTING IS CRUCIAL TO
STEM THE VIRUS’ TIDE
At the outset of this pandemic, New York’s public health
professionals, due to the lack of testing, had no comprehensive
dataset showing the overall scope of the problem or the
prevalence of COVID-19 in specific locations. They had little ability,
therefore, to strategically and effectively direct resources to areas
with the greatest need.
This problem was compounded by the virtual inability to identify
infected individuals during the crucial first few days when the
virus was spreading. Experts now estimate that more than 10,000
cases were prevalent in New York City in February, before New
York’s first case was discovered on March 1, facilitated due to
ongoing travel from Europe to New York.11 Public health experts
recommend that the most effective way to contain a virus is to test,
to identify positive cases; trace and test the contacts of those who
test positive; and isolate those infected.
10. Press Release, “Amid Ongoing COVID-19 Pandemic, Governor Cuomo Issues Executive Order Moving New York Presidential
Primary Election to June 23rd.” March 28, 2020. www.governor.ny.gov/news/amid-ongoing-covid-19-pandemic-governor-cuomoissues-executive-order-moving-new-york.
11. New York Times, “Hidden Outbreaks Spread Through U.S. Cities Far Earlier Than Americans Knew, Estimates Say.” April 23, 2020.
www.nytimes.com/2020/04/23/us/coronavirus-early-outbreaks-cities.html.

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TOTAL DIAGNOSTIC TESTS BY POPULATION

1.2%

1.7%

2.2%

2.3%

3.5%

6.2%

South Korea

UK

USA

Canada

Italy

New York

But when the threat of COVID-19 first emerged, only the
CDC in Atlanta was permitted to test for the virus, and
they were able to perform only a very limited number of
tests. New York forged ahead. The State Department of
Health developed its own testing method, and the State
worked to secure approval from the federal Food and
Drug Administration (FDA) to authorize DOH to use the
test, which was granted on February 29th.
After receiving federal authorization, New York
developed the most extensive COVID-19 testing
operation in the world – in weeks, enabling more than
200 New York State-licensed labs to provide COVID-19
testing. Scaling up testing enabled the state to expand
diagnostic testing criteria from just symptomatic New
Yorkers to the millions of essential workers on the
frontlines, including all first responders, healthcare

28

workers and essential employees, and New Yorkers in
the most-impacted zip codes – even those who aren’t
symptomatic. This expansion is helping the state quickly
identify and isolate when infections occur among those most
exposed and vulnerable to the virus.
As soon as the FDA granted permission to use the New
York State test, the State began constructing more than two
dozen drive- and walk-through testing stations, opening
the first station in New Rochelle on March 13. This created
opportunities for New Yorkers in all corners of the state to
get tested and for the State track and contain the spread of
the virus. And with private testing facilities now on line, over
one million New Yorkers have been tested for COVID-19.

1400000

May 3

INCREASE IN TESTS

1200000

1 million total tests

1000000

800000

600000

400000

200000

March 2
Goal of 1k
tests/day

0
5/
4/
20
2

20
20
4/
27
/

20
20
4/
20
/

3/
20
20
4/
1

0
4/
6/
20
2

0

3/
30
/2
02
0

3/
23
/2
02

6/
20
20
3/
1

3/
9/
20
20

3/
2/
20
20

0

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To support this testing ramp up, the State enlisted
the help of the National Guard to assemble 500,000
testing kits, comprised of a vial, transport media, and
cotton swab, and distributed many of these kits to local
governments in support of municipal testing efforts.
At the same time the state was expanding its ability to
run diagnostic tests, the State Department of Health
developed one of the nation’s first and most-accurate
tests to detect antibodies to the COVID-19 infection
in an individual’s blood. This serology test is a critical

NATION'S LARGEST ANTIBODY STUDY RESULTS
Regions
New York State Overall

Percent
Positive

NYC

Percent Positive
19.9%
27.6%
19.2%
17.3%
18.4%
19.2%

Capital District

2.2%

Central New York

1.9%

Finger Lakes

2.6%

Hudson Valley
(without Westchester/Rockland)

NYC Overall
Bronx
Brooklyn
Manhattan
Queens

3%

Staten Island

Long Island

11.4%

Mohawk Valley

2.7%

30

12%

North Country

1.2%

NYC

19.9%

Southern Tier

2.4%

Westchester/Rockland

13.8%

Western New York

6%

WEIGHTED RESULTS
Race
Percent Positive
Asian
11.1%
Black
17.4%
Latino/
25.4%
Hispanic
Multi/Other
14.4%
White
7%

tool in the State’s efforts to understand the scope of
infection, potential immunity, and how to design the
best strategies to reopen New York. This test enabled
the State to launch the nation’s largest antibody
random survey – 15,000 samples – conducted at
grocery stores and community centers across the
state to help determine how many New Yorkers were
infected by COVID-19, and to draw the first true map
for experts and public health professionals to truly
understand the virus’ spread.
As the antibody testing was brought to scale, the State
tested essential workers on the frontlines of our fight
against the pandemic – providing antibody testing for
healthcare workers, first responders, transit workers,
and members of the New York State Police and New
York City Police Department, with more tests scheduled
for even more essential and frontline workers.
This critical data on the number of New Yorkers in
frontline professions who were infected has been
a central part of the state’s understanding of what
measures are necessary to protect our essential heroes
from the virus.

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31

MAINTAIN STRATEGIC RESERVES
OF CRITICAL RESOURCES
Since the first day New York began confronting this crisis, the State’s
response, like every other state across the country, has been greatly
impeded by worldwide shortages of critical medical supplies.

32

Early projections from experts
indicated New York would need
up to 37,000 ventilators. Yet at the
outset of the pandemic, the state
had fewer than 7,000 on hand. In
the absence of federal leadership,
New York called on Washington
to invoke the Defense Production
Act and nationalize production,
pursued vendors across the globe,
and led the charge to implement
strategic coordination of ventilators
across New York regions and across
the country, bringing ventilators
to hotspots where infections
had spiked, and then moving the
machines to where they were
needed next.
New York also relied on her friends across the country to share
resources as needed. When states like California and Oregon
had more ventilators than they needed, they rushed them
to New York. And when New York passed its hospitalization
apex, and its ventilator capacity exceeded its need, the State
returned the favor and sent ventilators on to her friends in New
Jersey, Michigan, and Massachusetts.

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33

Through these efforts, and out-of-the-box thinking
like retrofitting BiPAP machines to match a regular
ventilator’s capacity, New York was able to meet its
ventilator needs across the state.
The COVID-19 pandemic also created a mad scramble
for personal protective equipment (PPE) across the
nation. The federal government’s fragmented and siloed
emergency response plan impeded intergovernmental
coordination and stymied procurement by the states.
Meanwhile, competition among states, private entities
and the federal government drove up the prices of these
critical resources. Procurement teams reached out to
every supplier and called on manufacturers of other
products to retrofit their factories to make PPE.

34

Supporting this state effort, private companies,
charitable organizations, philanthropists, foreign
countries, fellow states, and individual citizens
stepped up and answered New York’s call to help,
donating equipment, supplies, and services to the
state’s COVID-19 relief efforts. Within the first 60
days of the emergency, the state received free
flights, transportation, and hotel rooms to transport
and house the frontline medical volunteers who
answered our call to help combat the surge, as well
as face shields, gowns, gloves, masks and other
medical supplies.
When hand sanitizer became scarce and reports of
price-gouging raised alarm bells, New York State
manufactured its own product, and delivered it to

A GUIDE TO REOPENING NEW YORK & BUILDING BACK BETTER

35

critical sites. In the eight weeks since the program began,
two million bottles of NYS Clean hand sanitizer have been
distributed to hospitals, nursing homes, food banks, public
housing residents, food handlers, the Red Cross, first
responders, schools and colleges, healthcare workers,
homeless organizations, law enforcement, unions,
transportation systems and faith-based organizations
across all 62 counties.
All of these supply shortages have a common cause. For
years, New York’s healthcare providers, and those across
the country, have relied on foreign manufacturers to
produce the needed equipment, and maintained minimal
inventory of critical PPE. When the global pandemic hit,
and every country on the planet was seeking the same
equipment, these supply chains dried up, and hospitals
didn’t have adequate reserves.
Going forward, New York and her regional peer states
have committed to develop a regional supply chain for
personal protective equipment, other medical equipment,
and testing resources. Flexible, innovative, and effective
intergovernmental coordination is crucial to managing
future pandemics, and in the absence of streamlined
federal leadership, the states must take the lead.

36

DIFFERENT REGIONS HAVE
DIFFERENT REQUIREMENTS
The impact of the COVID-19 pandemic has been starkly different in
different states and different regions throughout the country. The
unique density of Downstate New York, for example, combined
with a large number of airline passengers flying into our regional
airports – more than fly to any other State – made New York the
most impacted state in the country, while states with spread out
populations and little interstate travel, like Montana, were relatively
less impacted.
Similarly, the course of the pandemic has differed in different
regions within New York. Yates County, for example, did not have a
COVID-19 diagnosis until April 1. By that time, Long Island had nearly
20,000 confirmed cases, and New York City had over 50,000.
A smart response must be sensitive to these regional differences,
allocating resources based on need.
But we also have to recognize that isolated hotspots can occur,
without warning, in areas where the virus is otherwise relatively

A GUIDE TO REOPENING NEW YORK & BUILDING BACK BETTER

37

absent or under control. A single “super-spreader” at a crowded
wedding, sporting event, or other large gathering can lead to
dozens of infections – an overnight crisis. While hard decisions
have to be made based on facts and probability, the ability to
respond quickly and nimbly is critical to containing the spread
of the virus.

...BUT REGIONS MUST COORDINATE
The virus, of course, does not recognize jurisdictional boundaries,
and it demands a regionally comprehensive and coordinated
response.
New York has led the country in coordinating its actions
with those of its neighbors. New York convened the tristate
region’s governors, and later facilitated the expansion of that
working group to include a bipartisan group of Governors from
Pennsylvania, Delaware, Rhode Island and Massachusetts.
To the extent feasible, this collaboration has allowed the region
to avoid disparities between the states in their closure of certain
activities. If one state, for example, closes its restaurants or
beaches or movie theaters, but a neighboring state – or county,
even – leaves those facilities open, residents of the former state
will inevitably flock to the latter, increasing the risk of spread in
both places. By coordinating their efforts regionally, New York and
her neighbors have been able to successfully avoid creating these
so-called “attractive nuisances.”

38

Perhaps most important, New York has organized this regional
working group into a purchasing cooperative. Shortages of
medical equipment forced states to bid against one another for
the same limited supply of equipment. As a result, vendors were
able to price-gouge New York and other states, costing taxpayers
dearly in the midst of an economic crisis. Additionally, rather than
coordinate among the States and establish an orderly process
for distributing equipment where it was most needed, the federal
government sought to purchase equipment for its own stockpile,
outbidding states and pushing prices up even further. This
situation was untenable.
While the states will continue to partner with the federal
government during this global and national public health crisis, it’s
now abundantly clear that the states have to also work together
to identify the entire region’s needs, aggregate demand, reduce
costs, stabilize the supply chain, and stockpile. By partnering with
each other, states across the eastern seaboard have proven that,
when principals communicate with each other, and work with and
for each other, the whole group is stronger.

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39

FEDERAL ASSISTANCE
IS CRUCIAL
But for all the power states have
when they work together on a
regional level, some aspects of the
response to a major pandemic are
beyond the fiscal and operational
capacity of any state. State
governments can’t be expected
to manage an international supply
chain, while also trying to put
together a statewide testing protocol,
coordinating their labs, building an
army of tracers, managing hospital
capacity, reopening their economy,
and more. And the country can’t expect states to appropriate sufficient
funds to kickstart a national economy – to restart schools, transportation
systems, and healthcare networks – without federal assistance, especially
with so many states, including New York, facing budget shortfalls. That’s
why it was especially disappointing when the initial federal COVID
stimulus package failed to include critical funding for the states.
Federal support, especially during a crisis, is indispensable, and
New York has partnered extensively with the federal government
throughout the COVID-19 pandemic to get New Yorkers the resources
they need to stay safe.
When the projection models showed New York’s expected need
exceeded its capacity, the State worked with the federal government to
quickly deploy the Army Corps of Engineers and the Federal Emergency

40

Management Agency (FEMA) to help put up temporary hospitals in
Downstate hotspots – including building a 2,500 bed temporary hospital
at the Javits Convention Center -- and deploy the US Naval Ship Comfort
to New York Harbor, augmenting our hospital capacity with 1,000
additional beds, as well as staff and resources like ventilators.
Taken together, these actions have helped New York buck the
national trend and flatten the curve. As we move towards reopening
the state and kickstarting our economy, this success must be
protected. Primum non nocere must be our guiding principle over the
coming weeks and months – to first, do no harm.
Our actions affect our destiny. Even as we reopen, we must continue
our aggressive mitigation efforts, until the threat of COVID-19 is
completely eradicated.

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41

42

II: New York Forward

A GUIDE TO REOPENING NEW YORK & BUILDING BACK BETTER

43

O

ur plan to reopen the state, “New York Forward,”
focuses first and foremost on getting people
back to work and easing social isolation, without

triggering renewed spread of the virus or overwhelming the
hospital system.
NIAGARA

New York will reopen on a regional basis as each
region meets the criteria necessary to protect

ORLEANS

GENESEE

public health. Just as COVID-19 impacted each state
across the country – and each country across
the globe – in a different way and at a
different scale, so too does it impact

LIV
ERIE

CHAUTAUQUA

CATTARAUGUS

diverse state differently.
Rather than requiring a region like the North Country – whose
geographic density is more in line with Montana than its Downstate
neighbors – to reopen only when the entire state is ready to do so,
this localized method of reopening will allow more people to get
back to work and the economy to reopen sooner.
Under New York Forward, we can keep ahead of the virus,
reopening our economy with a deliberative, data-driven strategy
to protect the health and safety New Yorkers and be ready if

44

WYOMING

WESTERN
NEW YORK

different regions across our vast and

and when a second wave of the virus hits.

F

ALLEGANY

CLINTON
FRANKLIN
ST. LAWRENCE

NORTH
COUNTRY

JEFFERSON

ESSEX

LEWIS

HAMILTON

WARREN
OSWEGO

CENTRAL
NEW YORK

WAYNE

MONROE

FINGER LAKES

VINGSTON

ONTARIO

WASHINGTON

ONONDAGA

HERKIMER

ONEIDA

FULTON

MADISON

MOHAWK
VALLEY MONTGOMERY

SARATOGA

CAPITAL
REGION

SCHENECTADY

SENECA
CAYUGA
CORTLAND

YATES

RENSSELAER

OTSEGO
SCHOHARIE

ALBANY

CHENANGO
SCHUYLER
STEUBEN

TOMPKINS

SOUTHERN TIER
CHEMUNG

TIOGA

COLUMBIA

GREENE

DELAWARE

BROOME
ULSTER
DUTCHESS
SULLIVAN

MID-HUDSON
PUTNAM
ORANGE
WESTCHESTER
ROCKLAND

HOW NEW YORK REOPENS IS
YORK
NOT AN EMOTIONAL QUESTION, NEWCITY
IT’S NOT A POLITICAL QUESTION,
IT’S NOT AN ANECDOTAL QUESTION,
IT’S NOT A GUT INSTINCT QUESTION.
FOLLOW THE FACTS. FOLLOW THE DATA.

NEW YORK

BRONX

LONG
ISLAND
SUFFOLK

NASSAU

QUEENS
KINGS
RICHMOND

– GOVERNOR ANDREW M. CUOMO, 5/5/20

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45

METRICS TO GUIDE REOPENING
It is imperative that we use data and good public health principles
to reopen. To that end, state and local officials will monitor four core
factors to determine if a region can reopen.
The loosening of restrictions in New York will be considered on a
regional basis, based on the following criteria. These criteria are
designed to allow phased re-openings to begin in each region only if:
• The infection rate is sufficiently low;
• The health care system has the capacity to absorb a potential
resurgence in new cases;
• Diagnostic testing capacity is sufficiently high to detect and isolate
new cases; and
• Robust contact-tracing capacity is in place to help prevent the
spread of the virus.

46

1. MONITORING NEW INFECTIONS
The first key to reopening is continuing to control the rate of
transmission of COVID-19, which limits infections and ensures that
healthcare facilities are not overwhelmed.
The rate of reproduction over time, Rt, measures how many people
a virus carrier infects. At New York’s high point, experts believe
that the state had an Rt of more than 3, meaning every carrier was
infecting three more people, spreading exponentially, and leading
to an epidemic we could not control. NY PAUSE succeeded in
lowering our rate of transmission to below one – not just slowing
the rate of spread but achieving a decline in new cases.

Metric #1: Decline in Total Hospitalizations
The Centers for Disease Control and Prevention (CDC)
recommends that reopening be dependent on a downward
trajectory of hospitalizations and infections over a 14-day period.
The CDC also recognizes the need to tailor the application of
these criteria to local circumstances (e.g., metropolitan areas
that have suffered severe COVID outbreaks, rural and suburban
areas where outbreaks have not occurred or have been mild).
Accordingly, before a phased re-opening begins, a region must
experience a sustained decline in total net hospitalizations – the
total number of people in the hospital each day, calculated on a
three-day rolling average – over the course of a 14-day period.
Alternatively, regions that have seen few COVID cases overall will
satisfy this metric if the daily net increase in total hospitalizations
(measured on a three-day rolling average) has never exceeded 15.

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47

Metric #2: Decline in Deaths
Another important metric for monitoring the infection rate is the
number of daily deaths. Before reopening, a region must experience
a sustained decline in the three-day rolling average of daily hospital
deaths over the course of a 14-day period. Alternatively, regions
that have seen few COVID cases overall will satisfy this metric if the
three-day rolling average of daily new hospital deaths has never
exceeded 5.

Metric #3: New Hospitalizations
In addition to monitoring the decline in disease trajectory, it’s
important to monitor the absolute level of infection in each region.
This is because it’s possible for a region that has seen a high level of
infections – for example, New York City – to see a sustained decline
in hospitalizations and deaths over a 14-day period, while still having
an underlying infection rate that is too high to allow for a safe phased
re-opening. One reliable metric for evaluating the level of infection is
the number of new hospitalizations occurring each day. Accordingly,
a phased re-opening for each region will be conditioned on the
occurrence of fewer than two new hospitalizations per 100,000
residents (measured on a three-day rolling average).

GROSS HOSPITALIZATIONS 3 DAY AVERAGE
Regions

Regional
Population

Total Numbers of
hospitalizations to
reach 2 per 100k

Capital Region

1,084,941

Central New York

775,470

Finger Lakes

3-day rolling
average gross
hospitalizations

3-day rolling average
gross hospitalizations
per 100k residents

22

5

0.46

16

10

1.33

1,202,978

24

11

0.89

Long Island

2,839,436

57

100

3.51

Mid-Hudson

2,321,965

46

70

3.00

Mohawk Valley

485,302

10

3

0.69

New York City

8,398,748

168

298

3.55

North Country

418,971

8

0

0.08
0.21

Southern Tier

48Western New York
NYS Total

633,037

13

1

1,381,361

28

23

1.64

19,542,209

391

521

2.67

2. HEALTHCARE CAPACITY
This pandemic has made clear that having enough hospital
capacity is critical. Upon the recommendations of public health
experts, every region must have the healthcare capacity to handle
a potential second surge in cases – regions must have at least 30
percent of their total hospital and ICU beds available at all times.

Metric #4: Hospital Bed Capacity
In addition to ensuring that disease progression is contained,
guidance from both the CDC and World Health Organization (WHO)
require that regional health system capacity remain sufficient to
absorb a potential resurgence of new cases. Phased re-openings
will therefore be conditioned on the hospital bed capacity in each
region. Regions must have at least 30 percent of their total hospital
beds available before a phased re-open can begin.

Metric #5: ICU Bed Capacity
Nearly 30% of hospitalizations for COVID-19 ultimately require
critical care. It is therefore critical that regional health care systems
not only maintain sufficient bed capacity for a potential resurgence
in cases, but also achieve sufficient capacity for ICU beds
specifically. Accordingly, regions must have at least 30 percent of
their ICU beds available before a phased re-opening can begin.
In addition, to ensure nurses and doctors have the personal
protective equipment (PPE) they need, every hospital must also
have at least 90 days of PPE stockpiled. The State is working with
the hospitals, nursing homes, and other facilities to develop a
timeline to build a robust stockpile. We can’t afford to risk another
scramble for PPE while medical personnel are left under-protected.

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49

3. DIAGNOSTIC TESTING
AND CONTACT TRACING CAPACITY
The key to controlling the virus is aggressive testing and tracing, so
that hotspots can quickly and effectively be isolated.
New York has worked hard to scale up testing at rates higher than any
state or country in the world. Hospitalization rates are important, but
testing identifies the full rate of spread. Regions can watch that rate
move, and adjust their reopening strategies as needed.

50

Widespread testing is also key to effective contact tracing. This
allows health officials to identify asymptomatic carriers, who are
spreading the virus undetected, and isolate them before they
infect others.

Metric #6: Diagnostic Testing Capacity
Widespread diagnostic testing is a key lynchpin on which our
ability to contain the spread of the virus depends. Testing is
critical to identifying new infections, isolating them, and tracing
their contacts. Phased re-openings will depend on the ability
of each region to achieve 30 tests per 1,000 people per month,
consistent with the recommendation of Dr. Deborah Birx of the
White House Coronavirus Task Force. New York scaled up testing
at rates higher than any state or country in the world. The State is
committed to continuing to rapidly expand our capacity statewide
to help all regions meet this threshold.

Metric #7: Contact Tracing Capacity
The CDC and WHO also recommend that robust contact tracing
programs be in place before local governments consider easing
restrictions. Contact tracing helps prevent the spread of COVID-19
by rapidly interviewing positive patients; identifying their close
contacts; interviewing and alerting those contacts to the risk of
infection; and instructing those contacts to quarantine or isolate
for 14 days, to be sure they don’t spread COVID-19 to others. I​n
collaboration with experts and partner organizations, DOH has
established region-specific thresholds for the number of contact
tracers required, based on the characteristics within each region.

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51

Contact tracing, meanwhile, helps prevent the spread
of COVID-19 through four key steps:
•• First, labs report positive cases of COVID-19 to contact tracers on a

daily basis via a state reporting system.
•• Contact tracers then interview positive patients to identify people

they may have been in contact with over the past 14 days. Based on
the results of the interview, tracers will advise the positive individual
to get tested, and either isolate or quarantine themselves for the
following 14 days to prevent further spread of the virus.
•• The contact tracer then notifies and interviews each contact of the

original positive individual to alert them to their risk of infection,
and instructs those contacts to quarantine or isolate for 14 days to
prevent further spread.
•• Finally, the contact tracer monitors those contacts by text

throughout the duration of their quarantine or isolation to see if the
contacts are showing any symptoms.

52

Members of the tracing team will also work with any
individual being traced who needs social services assistance,
such as housing, food, or medicine, while they are
quarantined or isolated.
The State is building a nation-leading contact tracing
program to monitor and control the infection rate. NYS
DOH is working with former New York City Mayor Mike
Bloomberg and the Johns Hopkins Bloomberg School of
Public Health to recruit and train an army of contact tracers
to meet the needs of each region statewide, including from
State, City and County Health Departments. The program
will operate through the next flu season, and it will be
implemented in coordination with tristate neighbors New
Jersey and Connecticut.

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53

ONGOING MONITORING
Once a phased re-opening begins, it is essential that the rate of
transmission be carefully monitored and remain under control.
Each region must appoint an oversight institution as its “control
room” to monitor the regional infection rate during the phased
reopening. This team of local elected officials, as well as hospital
and state representatives, will monitor the above metrics and other
key indicators, and can slow or shut off reopening if indicators are

Regional COVID-19 Metrics:
Where Regions Currently Stand
Regions
__________________________

Capital Region

Central New York
Finger Lakes
Long Island
Mid-Hudson
Mohawk Valley
New York City
North Country
Southern Tier
Western New York

© OpenStreetMap

14-Day Decline in net
Hospitalizations OR
Under 15 new
Hospitalizations (3-day
avg)

14-Day Decline in
Hospital Deaths OR
Fewer than 5 deaths
(3-day avg)

New Hospitalizations
(Under 2 per 100K
residents - 3 day rolling
avg)

Share of total beds
available (threshold of
30%)

Share of ICU beds
available (threshold of
30%)

0 | 18

1|6

1.17

36%

54%

0|6

1|3

0.99

43%

53%

Finger Lakes

0 | 11

1|4

1.22

43%

51%

Long Island

32 | 425

1 | 99

2.88

30%

33%

Mid-Hudson

30 | 132

4 | 69

2.38

33%

50%

Mohawk Valley

1|4

3|2

0.34

51%

63%

New York City

31 | 820

30 | 502

2.54

27%

22%

North Country

20 | 3

8|1

0.24

52%

64%

Southern Tier

0|5

1|2

0.32

45%

47%

0 | 28

1|9

2.17

43%

54%

Capital Region
Central New York

Western New York

54

The up to date monitoring dashboard can be found at

problematic. This team will also monitor business’ compliance with
reopening guidelines and ensure that local officials are enforcing
these rules when necessary.
The State’s public dashboard will allow regions and the public to
see where regions are in meeting the metrics, and if certain areas
are slipping and in need of additional actions to control the virus
and protect the public’s health – a “circuit breaker.”

Report as of May 13, 2020

Metrics Met

30 per 1k residents
tested monthly (7-day
avg of new tests per day)

Capital Region

5/7

Central New York

7/7

Finger Lakes

7/7

Long Island
Mid-Hudson

4/7
5/7

Mohawk Valley

7/7

New York City
North Country

4/7
7/7

Southern Tier

7/7

Western New York

4/7

Contact tracers 30 per
100K residents or
based on infection rate

Metrics Met

1,299 / 1,085

Expected

5/7

1,052 / 775

Yes

7/7

1,721 / 1,203

Yes

7/7

4,617 / 2,839

Expected

4/7

4,044 / 2,322

Expected

5/7

562 / 485

Yes

7/7

13,824 / 8,399

Expected

4/7

497 / 419

Yes

7/7

1,004 / 633

Yes

7/7

1,539 / 1,381

Expected

4/7

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ny.gov/nyforward

55

PHASED REOPENING OF BUSINESSES
Each region will reopen businesses in phases, with at least two
weeks in between each phase. This allows state and local leaders to
monitor the effects of the reopening and ensure hospitalization and
infection rates are not increasing before moving to the next phase
and permitting more economic activity.
Greater Economic Impact

Lower Economic Impact

Low
Infection
Rate

Industry greater economic
impact, low risk of
workplace or customer
infection spread

Industry less economic
impact, low risk of
workplace or customer
infection spread

High
Infection
Rate

Industry greater economic
impact, higher risk of
workplace or customer
infection spread

Industry less economic
impact, higher risk of
workplace or customer
infection spread

The phase-in plan
prioritizes businesses
considered to have a
greater economic impact
and inherently low
risks of infection for the
workers and customers,

followed by other businesses considered to have less economic impact,
and those that present a higher risk of infection spread.
Additionally, when phasing-in reopenings, regions must not open
attractions or businesses that would draw a large number of visitors
from outside the local area.
There is, unsurprisingly, a significant demand by people right now
across New York and our neighboring states to gather and enjoy each
other’s’ company. While people should be able to have fun, facilities or
events that attract hundreds of people from outside the region pose
a significant public health danger as we try to carefully reopen. These
places should be closed and events should continue to be postponed
or cancelled until the threat of COVID-19 has subsided.

56

As businesses reopen, they will not be returning to business as usual.
Transmission of COVID-19 will remain a threat to employees and
customers for some time, and business owners will need to adapt to
this “new normal.”
Each business and industry must have a plan to protect employees
and consumers, make the physical work space safer and implement
processes that lower risk of infection in the business.

PHASE 1

Construction

PHASE 2

Manufacturing

Professional
Services
Finance and
Insurance

Wholesale
Trade

Retail

Select Retail
for Curbside
Pickup Only

Administrative
Support

Agriculture, Forestry, and Fishing

Real Estate, Rental, and Leasing

PHASE 3

PHASE 4

Restaurants
and Food
Services

Arts,
Entertainment,
and Recreation
Education

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57

The first factor is protections for employees and customers.

These include possible adjustments to workplace hours and
shift design as necessary to reduce density in the workplace;
enacting social distancing protocols, and restricting nonessential travel for employees.
The second is changes to the physical workspace, including

requiring all employees and customers to wear masks if in
frequent close contact with others and implementing strict
cleaning and sanitation standards.
The last factor for businesses to consider is implementing
processes that meet our changing public health obligations,

like screening individuals when they enter the workplace,
or reporting confirmed positives to customers. While these
processes will vary from business to business, almost everyone
will have to adapt, in some way or another, to our new normal.
The State has created and deployed the New York Forward
Reopening Advisory Board, to help guide the state’s reopening

strategy and develop industry specific safety guidelines, and
regions should consider them a resource throughout this
process. The advisory board is chaired by former Secretaries to
the Governor Steve Cohen and Bill Mulrow and includes over
100 business, community, and civic leaders from industries
across the state.

58

Statewide New Daily COVID-19 Hospitalizations

In developing these plans, businesses will need
to consider three main factors.

Data
Projection: Rt stays at 0.75

3000

Projection: Rt rises to 1.25 on June 01
Projection: Rt rises to 1.5 on June 01
Projection: Rt rises to 2 on June 01

2000

1000

0
Mar 15

Apr 01

Apr 15

May 01

May 15

Jun 01

Jun 15

Jul 01

Jul 15

Aug 01

Aug 15

Date

As businesses and citizens alike grow more and more
restless, the pressure on elected leaders to act based on
emotion or politics, rather than facts and data, will increase.
But both the public health and economic stakes are too high
right now to let opinion guide decision-making.
The New York Forward Plan is evidence-based, sound, and
driven by science and economics, not politicians. It’s how we
reopen our state and put New York back to work as safely
and as quickly as we can.

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60

III: Leadership

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D

uring a crisis, New Yorkers look to their elected
officials, across all levels of government,
for leadership. And from the first day of the

outbreak, COVID-19 has been no different. As we work
together to start reopening New York and prevent a
second wave, our efforts will require continued strong,
decisive leadership from all levels of government, driven
by a select few guiding principles that New Yorkers have
come to expect from their representatives in government.

PEOPLE WANT THE FACTS
When COVID-19 first appeared in New York, we faced
an epidemic on two fronts – one caused by the novel
coronavirus, and another caused by fear.
Take, for example, social distancing. During the first few
weeks after the initial confirmation, some politicians
announced they planned to issue what they called
“shelter in place” orders – a term associated with nuclear
disasters and active shooters, rather than a call to spend
the day at home, when possible.
The confusion bred chaos – rumors of mandatory
quarantining and travel bans abounded, despite legal

62

WE ARE TAKING EVERY ACTION TO MAKE
SURE NEW YORKERS ARE SAFE. BUT UNDUE
ANXIETY AND FEAR IS A THREAT IN ITSELF.
LET'S FIGHT FEAR WITH FACTS.

– GOVERNOR ANDREW M. CUOMO, 3/5/2020

and practical dubiousness. And people rightly grow
afraid when they think no one is in charge, when they
don’t have the all the information, or when they don’t
trust the information they’re getting.
There’s a fine line between being candid and inciting
fear. People need to be aware of the threat they face –
aware enough to act, and protect themselves and others.
But on the other hand, essential workers need to know
that government is working diligently to ensure it’s safe
for them to leave their homes and go into work – to keep
our hospitals, grocery stores, and transit lines operating.
That’s why I was so proud of the work many of my
colleagues in public service performed during the chaotic
first few weeks of the outbreak.

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We were in constant communication with the
public, relaying all of the facts as they came in. Not
sensationalized, not editorialized – just the facts, the
antidote to fear and anxiety.
We worked with each other, putting politics and histories
aside to cut through red tape and ensure all New Yorkers
had the resources and support they needed to get through
the day, at least. And while we didn’t know for sure, at the
time, what COVID-19 would ultimately bring to New York,
we acted quickly and effectively to prepare the state for the
worst, even as we hoped for, and worked for, the best.
As regions start to phase-in their reopenings, local leaders
need to communicate factually and clearly with their
constituents – explaining the facts on the ground that are
driving decision-making and making that data available to
the public.
Many are rightfully eager to reopen quickly and may
be frustrated by the need to go slowly and deliberately.
Understanding their leaders’ decisions will calm anxiety
and stop the spread of rumors. The New York Forward
Plan provides a framework for that conversation, identifying
the metrics that officials can use to measure the infection
rate and the readiness of local hospitals and contact tracers
to handle those cases.

64

PAY SPECIAL ATTENTION TO
VULNERABLE POPULATIONS
Tragically, the virus, and the measures needed to stop the spread,
disproportionally impact the same vulnerable populations: older and
lower-income New Yorkers. The New York Forward plan builds in
metrics to monitor and control the spread of the virus, but as officials
phase-in reopening, they also have an obligation to pay special
attention to these vulnerable populations, including the frontline
workers who are most at risk.
For older and immunocompromised New Yorkers, leaders should
emphasize the need for heightened safety precautions and continued
social distancing, especially as businesses start to reopen. Since
these New Yorkers will continue to stay at home longer than most,
officials should continue to ensure that these residents have access
to the food, medicine, and other support they need.
State and local leaders must also continue monitoring nursing
homes and other long-term care facilities to make sure they are
protecting the most vulnerable in society.

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Under federal and state laws nursing homes are required to
immediately certify to the Department of Health that they have
complied with all regulations, directives, and guidance, including
cohorting COVID-positive patients and staff, and if they cannot
transferring the resident to another facility; staff temperature
checks every 12-hours; mandating PPE; that all nursing homes
test residents and staff twice a week; and prohibiting visitors.
Additionally, to protect all nursing home residents, DOH requires all
patients test negative upon discharge from a hospital before being
admitted into a nursing home facility. DOH is inspecting facilities
that have not complied with these directives, including separation
and isolation policies, staffing policies, and inadequate personal
protective equipment. If DOH determines that the facilities failed
to comply with the directives and guidance, the facilities could
be fined or lose their operating license. The State has also been
working with nursing homes and to provide access to every nursing
home facility in the state to staffing assistance (including the state’s
nation-leading volunteer portal), PPE and providing tests to staff
and residents as well as testing kits.​
Testing has found that low-income New Yorkers and communities
of color have paid a disproportionate price for this disease.
Additionally, 52 percent of New York’s frontline workers are people
of color. Of those frontline workers, 63 percent of public transit
workers, 69 percent of building cleaning service workers, and 51
percent of healthcare workers are people of color.12 People of color
are also disproportionately represented in delivery and childcare
services, and approximately one third of frontline workers are
members of low-income households.
12. Center for Economic and Policy Research, “A Basic Demographic Profile of Workers in Frontline Industries.” April 7, 2020.
https://cepr.net/a-basic-demographic-profile-of-workers-in-frontline-industries/

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The state has been laser-focused on these communities.
We launched a partnership with Ready Responders to bring
healthcare services, including increased COVID-19 diagnostic
testing, to New York City Housing Authority residents and
churches across New York City. And we launched an effort with
the State University of New York at Albany and Northwell Health,
led by SUNY Albany President Havidán Rodríguez, to collect
new data on health disparities and recommend actions the State
can take to address them. This data collection complements our
mandate requiring unprecedented demographic data collection
and reporting by all New York hospitals for all new COVID
patient admits. Now, as regions bring businesses back online,
local officials must also work to prevent these communities from
continuing to bear the brunt of the pandemic, including through
increased testing and equitable resource allocation.
The virus is also an ongoing source of added pressure and
concern during pregnancies. In response, the State formed the
COVID-19 Maternity Task Force, led by Secretary to the Governor

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COVID-19 FATALITIES IN NEW YORK

New York City

Rest of State

% of
% of
% of
% of
Fatalities
Population
Fatalities
Population
Hispanic
34%
29%
14%
12%
Black
28%
22%
18%
9%
White
27%
32%
60%
74%
Asian
7%
14%
4%
4%
Other
4%
3%
4%
1%
COVID-19 Fatalities in New York
In a survey of 1,650 newly hospitalized COVID-19 patients in NYC, of the 21 zip codes with the most
Race

new COVID-19 hospitalizations, 20 have greater than average black and/or Latino populations.

Melissa DeRosa. Accepting the Task Force’s recommendations,
the State enacted measures diversifying birthing site options and
supporting patient choice; extending the period of time a healthy
support person can accompany a mother post-delivery; mandating
testing of all pregnant New Yorkers; and ensuring equity in birthing
options. The Task Force also developed an awareness campaign
and conducted a review of the impact of COVID-19 on pregnancy
and newborns, with special emphasis on reducing racial disparities in
maternal mortality.​
Finally, there has been a reported uptick in the number of domestic
violence cases in the state. Because of continued social distancing
guidelines, domestic violence victims are even more vulnerable and
unsafe while isolated at home, without being able to get away from their
abuser. The State has launched a text message and confidential online
service to aid victims, but local officials and law enforcement should
ensure all avenues of local support are available to victims.
New Yorkers in need of help can text 844-997-2121, or can
confidentially reach a professional at www.opdv.ny.gov
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EDUCATE AND HOLD BUSINESSES
ACCOUNTABLE TO GUIDELINES
When New York went on
PAUSE, most New Yorkers
did the right thing, closing
non-essential businesses and
refraining from large gatherings
that would exacerbate the
spread. For those that did not,
local governments have been
key partners with the New
York State PAUSE Enforcement
Assistance Task Force in
reaching out to businesses
to inform them of the social
density orders and their
responsibility to protect the health and safety of themselves and
others. Where that was insufficient, local law enforcement has
issued penalties or closures where appropriate.
Under New York Forward, regions will be reopening at different
paces, led by the data, and communication to businesses
about the rules of the road will be critical. Local leaders should
continue with their strategy of outreach and education to
businesses that are not in compliance with guidelines. For
continued or egregious non-compliance, local law enforcement
are empowered to enforce the rules.

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PLAN FOR SCHOOL
REOPENINGS
Schools and colleges will be
reopened. But the question for
each region is when, how, and
for whom.
How can K-12 schools monitor
the spread of COVID-19? How do
we instill parent confidence and
reinforce student safety? When, and
how, will extra-curricular activities
reopen? Do protocols for special
student populations change?
On college campuses, how will
housing, meals, and gatherings
work? What steps need to be
taken to ensure student mental
health? How can colleges best
work together to share services
and offer opportunities across
public and private systems?
Would any alternative academic
calendars work?
And what role will technology
play in the education system’s
new normal?

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Each school and college will face its own myriad set of new
challenges. Regional leaders should develop a localized reopening
plan, with support from the Reimagine Education Advisory Council
of educators, students, parents and education leaders, to be
submitted to the state for approval, that addresses how they plan to
reopen their schools – and reopen them safely.

PAY ATTENTION TO MENTAL
HEALTH AND WELLBEING
The rapid and dramatic response
to COVID-19 – shutting down the
economy and asking people to
stay home – had many ancillary
disruptions. Chief among them
was an impact to mental health.
A lot of New Yorkers have been touched by grief. Avoiding neighbors
in the street is profoundly disorienting. Going weeks without seeing
family and close friends is profoundly dispiriting. The entire experience
of quarantine is profoundly isolating. Half of all Americans have
said that their mental health has been negatively impacted by the
pandemic, and experts have measured a rise in drug and alcohol
consumption. The anxiety, depression, insomnia, loneliness – the
feeling of isolation – is not going away soon.
Mental health and wellbeing is an even bigger concern for
frontline workers. Healthcare workers, essential workers, and first
responders are all working long hours under incredible stress,
worried about their own health or bringing an infection home.

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The State has developed mental health support resources
for all New Yorkers. We set up a mental health hotline,
and recruited thousands of mental health professionals to
provide free counseling to anyone who needs it. The State
has partnered with the Kate Spade New York Foundation
and Crisis Text Line to provide 24/7 emotional support for
frontline healthcare workers. New York has also partnered
with Headspace to offer free meditation and mindfulness
content as a mental health resource for all of us as we cope
with this unprecedented public health crisis.
New Yorkers can access a collection of science-backed,
evidence-based guided meditations, along with at-home
mindful workouts, sleep exercises, and chidren’s content
to help address rising stress and anxiety.

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The mental health challenges posed by the pandemic will
persist, even as we begin to reopen. State and local leaders
need to continue to address these problems.
This doesn’t mean just providing more resources to New
Yorkers. It means leaders should speak to their anxieties,
reminding New Yorkers that they are not alone, that things will
get better, and that they should get the help they need.
Moving New York forward will be complicated at times. And it
will be frustrating for many who are also trying to adapt to a new
reality – too slow for some, too fast for others.
But moments like these are why elected officials were put
in office. Over the last two months, millions of New Yorkers
have put aside their personal and political differences and
come together to support each other and keep our state safe.
We owe it to them to do the same – to put aside party and
ideology and work together to communicate clearly, with one
voice, and make progress happen for all New Yorkers.

New Yorkers can make an appointment for free
online mental health services at 1-844-863-9314
Frontline workers in need of emotional support can
text NYFRONTLINE to 741-741
Access free meditation and mindfulness resources at

www.headspace.com/ny
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74

IV: Individual Responsibility

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S

ince day one of this crisis, people across New York and
across the country have turned to their local, county, state,
and federal governments for direction. As well they should –

government should be the primary driver and manager of our societal
response during an emergency.
Further, much attention has rightfully focused on the bravery of our
heroic frontline workers – the medical staff working endless hours
to save lives, the first responders keeping us safe, the grocery store
staff, food delivery workers and cooks, transit workers, and so many
more who have been going out every day to serve their communities.
But all citizens also have an important role to play in combating this
crisis– an individual responsibility to uphold their end of the social
contract, show respect for their fellow New Yorkers, and help keep
those around them safe.
That means continuing to social distance, continuing to wear a mask,
continuing practicing good hand hygiene or wearing gloves, and
continuing to stay inside as much as possible.
Of course, it’s not plausible to be inside 100% of the time – you have
to go get groceries, check the mail, and walk the dog. Still, the fact
is that every minute someone’s interacting with the public, they’re
increasing the risk to themselves, and they’re increasing the risk to
other people. Taking unnecessary risks also disrespects the sacrifices
of frontline workers. Failing to do your part could mean more people
get infected, potentially overwhelming hospitals or infecting heath
care workers themselves.

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AN INDIVIDUAL'S ROLE IS TO ACT
RESPONSIBLY AND INTELLIGENTLY FOR
YOURSELF, YOUR FAMILY, AND FOR YOUR
COMMUNITY. WEAR A MASK.
– GOVERNOR ANDREW M. CUOMO, 5/3/2020
COVID-19 is a vicious virus. It’s highly contagious. It may live on
surfaces for days. It doesn’t take much at all for anyone, including
younger people, to catch this virus. And there’s so much we still
don’t know about it. While initial data indicated that children
were less at-risk than other age groups, we’ve recently seen a
troubling rise in deaths from a possible complication of COVID-19
in children, presenting symptoms similar to Kawasaki disease – a
rare inflammatory condition – and toxic shock syndrome.
The single most
important person
keeping you safe,
keeping your family
safe, and keeping
everyone around
you safe, is yourself.
Taking every protective
precaution isn’t about
any one of us – it’s
about all of us.

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The last couple of months have
been unbelievably hard. But
in some ways, the weeks and
months ahead of us now will be
even tougher. As spring gives
way to summer and it gets
warmer and nicer outside, as the
economy eases back into motion,
as the statistics look more and
more encouraging, and as cabin
fever reaches a breaking point,
New Yorkers are going to have
to dig in and keep doing what
they’ve been doing so well:
Staying inside and avoiding
others. Wearing a mask, all the
time. Washing their hands. And
keeping certain businesses and
industries temporarily closed.
This is part of our new normal,
at least for the time being. It’s
frustrating – there’s no denying
that. But now is our make or
break point. If we double down
on our efforts and fulfill our social
responsibility now, we can rid
New York of this virus for good.

IT IS US,
TOGETHER,
VERSUS
THE VIRUS.

– GOVERNOR ANDREW M. CUOMO
5/4/2020
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The COVID-19 crisis has challenged our state and our country like
nothing we’ve faced in generations. But in the face of incredible
adversity, we’ve also seen the grace and sense of community
that makes us special. From the parent in Syracuse who has
added “Algebra teacher” to their list of titles, to Dennis Ruhnke,
the retired farmer in Kansas who mailed New York his extra N-95
mask so that we could give it to a frontline worker who needed
it, people everywhere have stepped up and pulled together to
help us weather this storm. If we each do our part, and continue
supporting each other and lifting each other up, we will beat this
virus, and come out stronger on the other side.

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80

V: Build Back Better

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YOU DON'T WANT TO BUILD
BACK WHAT WAS.
YOU WANT TO BUILD BACK
BETTER THAN BEFORE.
– GOVERNOR ANDREW M. CUOMO, 4/25/2020

T

he hard truth is that we can’t just reopen New York
the way it was, because the COVID-19 pandemic
has fundamentally altered our state and our way of

life. To simply reopen would mean trying to return to the
old normal – a normal that no longer exists.
The New York we build back will be different than the preCOVID New York. But in the unprecedented challenge this
crisis posed, there is an unprecedented opportunity to plan
ahead, think differently, and build back better than ever
before. History has repeatedly shown us that times of crisis
can shock the body politic into lasting change that improves
society for generations to come.
The Great Chicago Fire of 1871, which killed 300 people, left
100,000 people homeless, and destroyed over three square
miles of the city, led to stricter fire safety laws and building
codes, including banning wooden buildings within city limits
– measures that have saved countless lives since.

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The Triangle Shirtwaist Factory Fire in 1911 was the deadliest
industrial disaster in New York’s history, causing the deaths of 146
garment workers. It led to Governor Al Smith and Frances Perkins
passing the first state workplace guarantees in the country later
that year – a model for the nation that improved worker safety
across America.
The Great Depression – the longest, deepest, and most
widespread economic downturn of the 20th century – was
reversed through President Franklin Delano Roosevelt’s New Deal
legislation, leading to the dawn of the “American Century” and the
creation of a social safety net, including Social Security.
From World War II, the deadliest conflict in human history, with
as many as 85 million people killed, came the United Nations;
unprecedented opportunity for women in the workforce; and the GI
Bill, which helped more than 8 million veterans go back to school.
After 2,977 innocent Americans lost their lives on September
11, 2001, in the deadliest terrorist attack on American soil, the
Department of Homeland Security was established, representing the
largest restructuring of the U.S. government in contemporary history.
And after Superstorm Sandy left devastation in its path in 2012,
New York State built back stronger, made its infrastructure more
resilient, and established the Governor’s Office of Storm Recovery,
dedicated to centralizing recovery and rebuilding efforts in
impacted areas of New York State.

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Today, we have another chance to make ourselves better
for having gone through hell. This is a moment not just to
reexamine and intelligently build back core parts of our
society and our economy to be more resilient to future
pandemics, but to reimagine – to chart a new course and
a new vision for New York’s future, and finally address the
systemic issues that, for too long, have limited opportunity
and progress for all.

BETTER EDUCATION SYSTEM
Beginning in early March, schools across the state began
moving to distance-learning models as the virus spread
across New York. By early May, all schools across the state
had been closed for the remainder of the academic year –
an unprecedented step that placed an enormous burden
on administrators, teachers, parents, and students alike.
Lesson plans had to be adapted to fit online classrooms.
Child care had to be provided. And tens of thousands of
students who rely on their schools for free or reduced-price
breakfasts and lunches had to be fed.
Going forward, we must explore ways in which our
education can be reimagined, including by examining ways
technology can be used to provide more opportunities to
students, reduce educational inequality, and better meet
the educational needs of students with disabilities.

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Over the coming months, New York State will partner with the
Bill and Melinda Gates Foundation, as well as local education
leaders from across the state, to convene experts and
develop a blueprint to adapt our state’s education system for
this new normal. To aid in the development of these plans,
in early May, the State launched a Reimagine Education
Advisory Council, made up of educators, students, parents
and education leaders, to help districts reimagine schools as
they prepare to reopen.
By doing so, we will build an education system that is able
not just to serve students during a global pandemic, but
to address inequalities that, for too long, have created
disparities between richer and poorer school districts.

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BETTER HEALTHCARE SYSTEM
The COVID-19 crisis exposed operational issues with New York’s
healthcare system, forcing us to adapt on the fly through creative
strategies like the Surge and Flex initiative. We must learn
from this experience and be better prepared for when the next
medical crisis hits our state – a matter of if, not when.
This will be accomplished through a number of approaches. New
York can rethink and harden our healthcare system by continuing
and expanding the tele-medicine and remote-care healthcare
options whose use and popularity grew over the last two months,
strategically balancing our medical resource stockpile across the
state, and expanding frontline healthcare worker employment
opportunities, we can harden our healthcare system today
against the challenges of tomorrow. Michael Dowling, President
and CEO of Northwell Health and former State Director of Health,
Education, and Human Services under Governor Mario Cuomo,
will help New York on this critical endeavor.

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BETTER TRANSPORTATION NETWORK
In the midst of the pandemic, the MTA completed the L-Train
project, which repaired the Hurricane Sandy-damaged
Canarsie Tunnel under the East River without shutting
down the train’s service. The project was finished three
months ahead of schedule and $100 million under budget.
This project – the result of outside-the-box thinking by a
panel of international transit experts – is proof that creative
thinking and challenging the conventional wisdom can yield
extraordinary results.
Now, with mass transit
systems in New York
City and across the
state operating on
alternate schedules
– including shutting
down the MTA’s
subway system from
1:00-5:00 am – and
receiving increased
attention from
sanitation and repair crews, we have a chance to find ways
to increase service, reduce costs, and protect the health of
workers and riders alike.

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GREATER SOCIAL EQUITY
The pandemic exacerbated existing inequality among
New Yorkers. African Americans and Latinos across
the state faced disproportionately high COVID-19
fatality rates. A 15,000-person random antibody survey
conducted by the state further demonstrated that
communities of color saw disproportionately high rates of
COVID-19 infection. Recent data also demonstrates that
residents of low-income and non-white communities are
entering hospitals at a higher rate.
Several factors drive these disparities, among them
that frontline workers in healthcare, transit, and law
enforcement are disproportionately people of color, and
that, on average, African American and Latino New Yorkers
have less access to healthcare than other New Yorkers,
and higher rates of pre-existing medical conditions that
render patients particularly vulnerable to COVID-19.
New York’s response has focused with special intensity
on easing the virus’ impact on communities of color,
including launching targeted testing programs at
churches and public housing complexes within impacted
communities of color, and distributing more than one

88

million protective
masks and
more than ten
thousand gallons
of hand sanitizer
to public housing
residents. We’ve
launched an
effort with the
State University
at Albany and
Northwell Health to examine the underlying, systemic issues
at work, collect more data, and recommend ways to act on
it. This research will enable us to make the type of reforms
necessary for our state and this country to be better for
having gone through this.
Even as we’ve worked as a state to expand testing to all
corners of New York, and even as we’ve continued our
day-one commitment to ensure every single person has the
care and coverage they need – including mental health and
wellness coverage – New York is committed to learning the
lessons from this crisis and using this opportunity to make
social progress a reality for every New Yorker.

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BETTER PUBLIC SAFETY
Throughout this crisis, New Yorkers have been reminded,
once again, of the truly heroic work our first responders –
healthcare workers, firefighters, EMTs, police and corrections
officers, and others – perform on a daily basis. But we’ve
also been reminded that, while saying thank you is great, our
actions are what count.
New York has conducted random antibody survey testing
to fully understand the impact of the virus on our first
responders. Across the board, our first responders saw lower
rates of infection than the public at large. These findings
reconfirm the State’s approach from Day One – to ensure our
frontline heroes have the protective equipment they need to
stay safe as they serve New Yorkers every day.

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But developing better lines of coordination between
federal, state, and local authorities, and ensuring first
responders have the supplies and protective equipment
they need to face any crisis must be a top priority for
every elected official as we enter our new normal. It’s the
thanks our heroes need and deserve

BETTER HOUSING SUPPORT
Public health crises and housing reforms have always
gone hand-in-hand. Poor conditions in 19th and 20th
century tenement housing spurred revolutionary sanitary
and ventilation regulations, including the New York State
Tenement House Act, a progressive reform that still
governs New York City low-rise building law today.
The crisis of our era exposed our need to focus more
attention on residents of public housing, who have
disproportionately suffered during this crisis, and address
homelessness by ensuring access to quality, affordable
housing for New York’s most vulnerable citizens. The
reimagination of our housing system should include
examining how expanded affordable housing options
can reduce density in crowded living environments and
better ensure that, during a contagious disease outbreak,
New Yorkers have the housing options needed to protect
themselves and their families.

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BETTER INTEGRATION OF
TECHNOLOGY IN STATE SYSTEMS
Many opportunities that New York has to build back better depend
on widespread and equitable access to new technologies and
broadband internet. To reimagine our state, we have to integrate our
practices and systems with the best advanced technology tools.
Eric Schmidt, former Google CEO and Executive Chairman and
founder of Schmidt Futures, will lead a 15-member Blue Ribbon
Commission and use what the state has learned during the
COVID-19 pandemic, combined with new technologies, to improve
technology access for all New Yorkers.

A BETTER ECONOMY FOR ALL
Like every state across
the country, every
aspect of New York’s
economy – thriving
just weeks ago – has
been devastated by the
COVID-19 crisis. Nearly
two million New Yorkers
are out of a job, and
tens of billions in tax
revenue is lost.

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We must – we will – rebuild our economy and get the state back to
work. But we must also do it in a way that makes our state’s fiscal
health and workforce more resilient.
Millions of workers have spent the last two months telecommuting
or working from home – policies that will inevitably need to continue
and expand as technology becomes more accessible and employers
grow more flexible. And because the pandemic exposed how
vulnerable a supply chain that relies too heavily on foreign countries
is, to be prepared for the next crisis, we must create new jobs and
manufacture our own critical goods and supplies here at home.
Franklin Roosevelt’s comprehensive, progressive, and creative
efforts as Governor of New York and President of the United
States helped lead our state and our country out of the depression
following the Wall Street Crash of 1929 and laid the foundation for
decades of unprecedented prosperity. Today, we again have an
opportunity to rebuild a healthy, just, strong, and resilient workforce,
and we must take it.
This pandemic has made many of the systemic faults across every
aspect of our society, our laws, and our support systems even
more clear.
The solutions won’t be easy – and aren’t even necessarily clear today.
But what is clear is our obligation to learn from these exposures, to
think differently, and to act boldly to better ourselves and our state.

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94

VI: Excelsior

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T

he New York State Motto is “Excelsior” – Latin for “ever
upward.” Since its adoption in 1778, it has served as
a reminder of both our state’s continued pursuit of

excellence, and our unwavering belief in a brighter future.
That credo has never been more important to our
identity than right now.
Because while we will never forget the
pain and devastation this crisis brought to
our state...
While we will mourn those we’ve lost, and
remember the bravery, compassion, and
heroism of the countless New Yorkers who
stepped up when called upon...
And while we will be humbled by the
lessons COVID-19 taught us…
We can’t, we won’t, let it break us.
That’s not in our DNA.
This recovery and rebuild will require New
Yorkers, in both the public and private sectors,
to be bold. To make decisions and act. To think big, and
have the courage to make that vision a reality.

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YOU GET KNOCKED ON YOUR REAR IN LIFE. THAT HAPPENS.
THE QUESTION IS, DO YOU GET UP? AND IF YOU GET UP,
HOW DO YOU GET UP. ARE YOU A BETTER PERSON FOR
HAVING GOTTEN KICKED ON YOUR REAR END?
– GOVERNOR ANDREW M. CUOMO, 4/22/2020

It will require a renewed commitment by
government to performance and expertise.
That is what we owe our citizens.
And it will require all New
Yorkers to put their faith in
competent elected officials,
guided by facts, rather than by
optics, celebrity, and press releases.
That is what we owe our state.
But if we each do our part – if we’re
tough, smart, disciplined, unified, and
loving – then we will get through
this together. We’ll learn from it.
And we’ll be better for it.

That’s the New York way.

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98

APPENDIX
I. Members of the New York Forward
Re-Opening Advisory Board
II. Executive Orders No. 202, 202.6, 		
202.7, 202.8
III. Protocol for COVID-19 Testing
Applicable to All Health Care Providers
and Local Health Departments
IV. New York State County Health Office
Contact Information

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I. Members of the New York Forward
Re-Opening Advisory Board
• Quenia Abreu 						
President New York Women’s Chamber of Commerce
• Elizabeth Alexander					
President, The Andrew W. Mellon Foundation
• Vincent Alvarez 						
President, NYC Central Labor Council
• Stuart Appelbaum 					
President, Retail, Wholesale and Department Store Union
• Robert Bakish 						
CEO, Viacom
• Ajay Banga 						
CEO, MasterCard
• Kathy Behrens 						
President, Social Responsibility & Player Programs,
National Basketball Association
• Bill Berkley 						
Chair, NYU

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• Greg Biryla 						
State Director, National Federation 				
of Independent Business
• Albert Bourla 						
CEO, Pfizer
• Elizabeth Bradley 					
President, Vassar College
• Kyle Bragg 						
President, SEIU 32BJ
• Heather Briccetti 					
President & CEO, The Business Council
• Tory Burch - Executive Chair, Tory Burch LLC
• Gerrard P. Bushell - former President and CEO of the
Dormitory Authority of the State of New York (DASNY)
• James Cahill 						
President, NYS Building and Construction Trades
• Wellington Chen 					
Executive Director of Chinatown 			
Business Improvement District
• Mario Cilento 						
President, NYS AFL-CIO

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• Henry Cisneros 						
Siebert, Brandford, Shank & Co.
• Dr. Katherine Conway-Turner 				
President, SUNY Buffalo State College
• Steven M. Cohen					
Former Secretary to the Governor
• Lou Coletti						
President, Building Trades Employers Association
• Stacey Cunningham - President, NYSE
• Vijay Dandapani 					
President & CEO, Hotel Association of NYC
• Sonya Del Peral 							
Nine Pin Ciderworks
• Mylan Denerstein 					
Partner, Gibson, Dunn & Crutcher
• Alicia Fernandez Dicks					
President/CEO, Community Foundation of 		
Oneida and Herkimer
• James Dolan 						
CEO, Madison Square Garden

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• Gary Douglas 						
President & CEO, North Country Chamber of Commerce
• Jonathan Drapkin 					
President & CEO, Hudson Valley Pattern for Progress
• Stacey Duncan 						
Executive Director, The Agency
• Leecia Eve 							
Vice President of State Government Affairs, Verizon
• Alicia Fernandez Dicks					
President & CEO, Community Foundation of Oneida and
Herkimer
• Melissa Fleischut 					
President & CEO, NYS Restaurant Association
• Bill Ford 							
CEO, General Atlantic LLC
• Jane Fraser 						
President, Citigroup
• Adena Friedman 					
President & CEO, Nasdaq
• Joanna Geraghty 					
President & COO, Jetblue Airways Corp

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• Raymond Gindi 						
COO, Century 21
• Ken Goldberg 						
President, Amusement and Music 			
Operators Association of NY
• Bea Grause 						
President, Healthcare Association of New York State
• Jonathan Gray 						
President & COO, Blackstone Group
• George Gresham 					
President, 1199SEIU
• Horacio Gutierrez 					
General Counsel, Spotify
• Sabrina HoSang Jordan 				
CEO, Caribbean Food Delights, Inc.
• Maria Imperial 						
CEO, YWCA White Plains & Central Westchester
• Shirley Ann Jackson					
President, Rensselaer Polytechnic Institute
• Dr. Amarilis Jacobo					
President, National Hispanic Dental Association

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• Jeremy Jacobs Jr 						
Co-Chief Executive Officer, Delaware North
• Michele Johnson 					
YWCAs of Elmira 					
President of YWCAs NYS
• René Jones 						
Chair & CEO, M&T Bank
• Michel Khalaf 							
President & CEO, MetLife
• Pat Kane 						
Executive Director, New York State Nurses Association
• Gary LaBarbera 						
President, Building and Construction Trades Council
of Greater New York
• Mary Beth Labate 					
President, Commission on Independent Colleges 		
and Universities
• Kevin Law 						
President & CEO, Long Island Association, Inc.
• Jon Ledecky 							
Co-Owner, NY Islanders

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• Kewsong Lee 							
Co-CEO, Carlyle Group
• Randy Levine 						
President, NY Yankees
• Mayra Linares-Garcia					
VP of Public Affairs and Communications at Liberty
Coca-Cola Beverages
• Melanie Littlejohn 					
Chair, Board of Directors, CenterState CEO
• Melinda Mack 						
Executive Director, NYATEP
• Joanie Mahoney 					
Chief Operating Officer, SUNY ESF
• Carl McCall 						
Former Chair, SUNY Board of Trustees; Former NYS
Comptroller
• Brenda McDuffie 					
President & CEO at Buffalo Urban League
• James McKenna 					
CEO, Regional Office of Sustainable Tourism

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• Cheryl McKissack Daniel 					
President & CEO, McKissack & McKissack
• Father Joseph McShane					
President, Fordham University
• Elizabeth Moore 					
General Counsel, Con Edison
• Wes Moore 							
CEO, Robin Hood
• Marc Moria						
President & CEO, National Urban League
• William J. Mulrow					
Former Secretary to the Governor
• John McAvoy 						
Chairman, President & CEO, Con Edison
• Danny Meyer 						
CEO, Union Square Hospitality Group
• Dr. Belinda S. Miles 					
President, SUNY Westchester Community College
• Frankie Miranda 					
President & CEO, Hispanic Federation

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• George Miranda 				
International Vice President- At Large, Teamsters
• Orinthia T. Montague - President, Tompkins Cortland
Community College
• Henry Munoz
• Candice Niu - Executive Director, China General
Chamber of Commerce
• Brian O’Donoghue
• Ana Oliveira						
President & CEO, The New York Women’s Foundation
• Kim Pegula 						
President and CEO, Pegula Sports and Entertainment
• Elizabeth Peralta - Executive Director, National
Supermarket Association
• Clotilde Perez-Bode Dedecker - President/CEO,
Community Foundation for Greater Buffalo
• Charles Phillips 						
Chair, Infor
• Martha Pollack 						
President, Cornell University

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• Ted Potrikus 						
President & CEO, Retail Council of New York State
• Christine Quinn						
President & CEO, Women in Need
• Ken Raske 							
President, Greater NY Hospital Association
• Scott Rechler 							
CEO & Chairman, RXR Realty
• Andrew Rigie 							
President, NYC Hospitality Alliance
• Linda Brown-Robinson					
President, Syracuse Onondaga NAACP
• Lisa Rosenblum 							
Vice Chair, Altice
• Jane Rosenthal 							
Co-Founder & CEO, Tribeca Enterprises
• Steven Rubenstein 					
Chairman, Association for a Better New York
• Bill Rudin 						
Rudin Management Company

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• Kevin Ryan 							
Co-Founder, MongoDB
• Julie Samuels 						
President, Tech:NYC
• Rob Sands 						
Chairman, Constellation Brands
• Theresa Sanders						
President of the Urban League of Long Island
• Jaime Saunders 						
CEO, United Way of Greater Rochester
• Diane Serratore 						
Executive Director, Help From People to People
• Jeff Shell 						
CEO, NBC Universal
• Carlo Scissura 						
President & CEO, NY Building Congress
• Leonard Schleifer 					
CEO, Regeneron Pharmaceuticals
• Josh Silverman 						
CEO, Etsy

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• Lisa Sorin 						
President, Bronx Chamber of Commerce
• Rob Speyer 						
President & CEO, Tishman Speyer
• Ty Stone 							
President, Jefferson County Community College
• Ken Sunshine						
President, Sunshine Sachs
• Steve Swartz 						
President & CEO, Hearst; Co- Chair, Partnership for NYC
• Chandrika Tandon 					
Chair, Tandon Capital Associates
• Elinor Tatum 						
Publisher and Editor in Chief, New York Amsterdam
News
• Crickett Thomas-O’Dell 				
Regional Director, Workforce Development Institute
• Bill Thompson 						
Chairman, CUNY
• Merryl Tisch 						
Chairman, SUNY

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• Erin Tolefree						
Executive Vice President, Baldwin Richardson Foods
• Clara Tsai 						
Brooklyn Nets
• Elizabeth Velez 							
CEO Velez Organization & Chair, NY Building Congress
• Fanny Villarreal 						
Executive Director, YWCA Syracuse Onondaga County
• Dennis Walcott 						
Former NYC School Chancellor
• John Waldron 						
President and COO, Goldman Sachs
• Darren Walker 						
President, Ford Foundation
• Peter Ward 						
President, NY Hotel & Motel Trades Council, AFL-CIO
• Nicole Wegman 						
Senior Vice President, Wegmans
• Anthony Welters 					
Executive Chairman, BlackIvy Group, LLC

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• Jim Whelan 						
President, Real Estate Board of New York
• Jeff Wilpon							
COO, NY Mets
• Tren’ness Woods-Black					
Sylvia’s Restaurant
• Sheena Wright 						
President & CEO, United Way of New York City
• Kathy Wylde 						
President & CEO, Partnership for NYC
• Jo-Ann Yoo 						
Executive Director, Asian American Federation
• Kristine M. Young 					
President, Orange County Community CollegeLourdes
Zapata - President & CEO at South Bronx Overall
Economic Development Corporation

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II. Executive Orders No. 202, 202.6, 202.7,
202.8
No. 202
EXECUTIVE ORDER
Declaring a Disaster Emergency in the State of New York
WHEREAS, on January 30, 2020, the World Health

Organization designated the novel coronavirus, COVID-19,
outbreak as a Public Health Emergency of International
Concern;
WHEREAS, on January 31, 2020, United States Health and

Human Services Secretary Alex M. Azar II declared a public
health emergency for the entire United States to aid the
nation’s healthcare community in responding to COVID-19;
WHEREAS, both travel-related cases and community contact

transmission of COVID-19 have been documented in New
York State and more are expected to continue; and
WHEREAS, New York State is addressing the threat that

COVID-19 poses to the health and welfare of its residents
and visitors.

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NOW, THEREFORE, I, Andrew M. Cuomo, Governor of the

State of New York, by virtue of the authority vested in me
by the Constitution and the Laws of the State of New York,
hereby find, pursuant to Section 28 of Article 2-B of the
Executive Law, that a disaster is impending in New York
State, for which the affected local governments are unable to
respond adequately, and I do hereby declare a State disaster
emergency for the entire State of New York. This Executive
Order shall be in effect until September 7, 2020; and
IN ADDITION, this declaration satisfies the requirements of

49 C.F.R. 390.23(a)(1)(A), which provides relief from Parts 390
through 399 of the Federal Motor Carrier Safety Regulations
(FM CSR). Such relief from the FM CSR is necessary to ensure
that crews are available as needed.
FURTHER, pursuant to Section 29 of Article 2-B of the

Executive Law, I direct the implementation of the State
Comprehensive Emergency Management Plan and authorize
all necessary State agencies to take appropriate action
to assist local governments and individuals in containing,
preparing for, responding to and recovering from this state
disaster emergency, to protect state and local property, and
to provide such other assistance as is necessary to protect
public health, welfare, and safety.

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IN ADDITION, by virtue of the authority vested in me

by Section 29-a of Article 2-B of the Executive Law to
temporarily suspend or modify any statute, local law,
ordinance, order, rule, or regulation, or parts thereof, of any
agency during a State disaster emergency, if compliance with
such statute, local law, ordinance, order, rule, or regulation
would prevent, hinder, or delay action necessary to cope
with the disaster emergency or if necessary to assist or aid
in coping with such disaster, I hereby temporarily suspend or
modify, for the period from the date of this Executive Order
through April 6, 2020 the following:
Section 112 of the State Finance Law, to the extent consistent
with Article V, Section 1 of the State Constitution, and to
the extent necessary to add additional work, sites, and
time to State contracts or to award emergency contracts,
including but not limited to emergency contracts or leases
for relocation and support of State operations under Section
3 of the Public Buildings Law; or emergency contracts
under Section 9 of the Public Buildings Law; or emergency
contracts for professional services under Section 136- a
of the State Finance Law; or emergency contracts for
commodities, services, and technology under Section 163
of the State Finance Law; or design-build or best value
contracts under and Part F of Chapter 60 of the Laws of
2015 and Part RRR of Chapter 59 of the Laws of 2017; or
emergency contracts for purchases of commodities, services,

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117

and technology through any federal GSA schedules,
federal 1122 programs, or other state, regional, local, multijurisdictional, or cooperative contract vehicles;
Section 163 of the State Finance Law and Article 4-C of
the Economic Development Law, to the extent necessary
to allow the purchase of necessary commodities, services,
technology, and materials without following the standard
notice and procurement processes;
Section 97-G of the State Finance Law, to the extent
necessary to purchase food, supplies, services, and
equipment or furnish or provide various centralized services,
including but not limited to, building design and construction
services to assist affected local governments, individuals,
and other non-State entities in responding to and recovering
from the disaster emergency;
Section 359-a, Section 2879, and 2879-a of the Public
Authorities Law to the extent necessary to purchase
necessary goods and services without following the standard
procurement processes;
Sections 375, 385 and 401 of the Vehicle and Traffic Law
to the extent that exemption for vehicles validly registered
in other jurisdictions from vehicle registration, equipment
and dimension requirements is necessary to assist in
preparedness and response to the COVID-19 outbreak;

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Sections 6521 and 6902 of the Education Law, to the extent
necessary to permit unlicensed individuals, upon completion
of training deemed adequate by the Commissioner of Health,
to collect throat or nasopharyngeal swab specimens from
individuals suspected of being infected by COVID-19, for
purposes of testing; and to the extent necessary to permit
non-nursing staff, upon completion of training deemed
adequate by the Commissioner of Health, to perform tasks,
under the supervision of a nurse, otherwise limited to the
scope of practice of a licensed or registered nurse;
Subdivision 6 of section 2510 and section 2511 of the Public
Health Law, to the extent necessary to waive or revise
eligibility criteria, documentation requirements, or premium
contributions; modify covered health care services or the
scope and level of such services set forth in contracts;
increase subsidy payments to approved organizations,
including the maximum dollar amount set forth in contracts;
or provide extensions for required reports due by approved
organizations in accordance with contracts;
Section 224-b and subdivision 4 of section 225 of the
Public Health Law, to the extent necessary to permit
the Commissioner of Health to promulgate emergency
regulations and to amend the State Sanitary Code;

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Subdivision 2 of section 2803 of the Public Health Law, to the
extent necessary to permit the Commissioner to promulgate
emergency regulations concerning the facilities licensed
pursuant to Article 28 of the Public Health Law, including but
not limited to the operation of general hospitals;
Subdivision 3 of section 273 of the Public Health Law and
subdivisions 25 and 25-a of section 364-j of the Social
Services Law, to the extent necessary to allow patients to
receive prescribed drugs, without delay;
Section 400.9 and paragraph 7 of subdivision f of section
405.9 of Title 10 of the NYCRR, to the extent necessary
to permit general hospitals and nursing homes licensed
pursuant to Article 28 of the Public Health Law (“Article
28 facilities”) that are treating patients during the disaster
emergency to rapidly discharge, transfer, or receive such
patients, as authorized by the Commissioner of Health,
provided such facilities take all reasonable measures to
protect the health and safety of such patients and residents,
including safe transfer and discharge practices, and to comply
with the Emergency Medical Treatment and Active Labor Act
(42 U.S.C. section 1395dd) and any associated regulations;
Section 400.11 of Title 10 of the NYCRR, to the extent
necessary to permit Article 28 facilities receiving patients as
a result of the disaster emergency to complete patient review
instruments as soon as practicable;

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Section 405 of Title 10 of the NYCRR, to the extent necessary
to maintain the public health with respect to treatment
or containment of individuals with or suspected to have
COVID-19;
Subdivision d and u of section 800.3 of Title 10 of the
NYCRR, to the extent necessary to permit emergency
medical service personnel to provide community
paramedicine, transportation to destinations other than
hospitals or health care facilities, telemedicine to facilitate
treatment of patients in place, and such other services as
may be approved by the Commissioner of Health;
Paragraph 3 of subdivision f of section 505.14 of Title 18
of the NYCRR, to the extent necessary to permit nursing
supervision visits for personal care services provided to
individuals affected by the disaster emergency be made as
soon as practicable;
Sections 8602 and 8603 of the Education Law, and section
58-1.5 of Title 10 of the NYCRR, to the extent necessary to
permit individuals who meet the federal requirements for
high complexity testing to perform testing for the detection
of SARS-CoV-2 in specimens collected from individuals
suspected of suffering from a COVID-19 infection;

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Subdivision 4 of section 6909 of the Public Health Law,
subdivision 6 of section 6527 of the Education Law, and
section 64.7 of Title 8 of the NYCRR, to the extent necessary
to permit physicians and certified nurse practitioners to
issue a non-patient specific regimen to nurses or any such
other persons authorized by law or by this executive order
to collect throat or nasopharyngeal swab specimens from
individuals suspected of suffering from a COVID-19 infection,
for purposes of testing, or to perform such other tasks as may
be necessary to provide care for individuals diagnosed or
suspected of suffering from a COVID-19 infection;
Section 596 of Title 14 of the NYCRR to the extent necessary
to allow for rapid approval of the use of the telemental
health services, including the requirements for in-person
initial assessment prior to the delivery of telemental health
services, limitations on who can deliver telemental health
services, requirements for who must be present while
telemental health services are delivered, and a recipient’s
right to refuse telemental health services;
Section 409-i of the Education Law, section 163-b of
the State Finance Law with associated OGS guidance,
and Executive Order No. 2 are suspended to the extent
necessary to allow elementary and secondary schools to
procure and use cleaning and maintenance products in
schools; and sections 103 and 104-b of the General Municipal

122

Law are suspended to the extent necessary to allow schools
to do so without the usual advertising for bids and offers
and compliance with existing procurement policies and
procedures;
Article 7 of the Public Officers Law, section 41 of the General
Construction Law, and section 3002 of the Public Health
Law, to the extent necessary to permit the Public Health and
Health Planning Council and the State Emergency Medical
Services Council to meet and take such actions as authorized
by law, as may be necessary to respond to the COVID-19
outbreak, without meeting quorum requirements or
permitting the public in-person access to meetings, provided
that any such meetings must be webcast and means for
effective public comment must be made available; and
FURTHER, I hereby temporarily modify, for the period from

the date of this Executive Order through April 6, 2020, the
following laws:
Section 24 of the Executive Law; Sections 104 and 346 of
the Highway Law, Sections 1602, 1630, 1640, 1650, and
1660 of the Vehicle and Traffic Law; Section 14(16) of the
Transportation Law; Sections 6-602 and 17-1706 of the
Village Law; Section 20(32) of the General City Law; Section
91 of Second Class Cities Law; Section 19-107(ii) of the New
York City Administrative Code; and Section 107.1 of Title

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21 of the New York Codes, Rules and Regulations, to the
extent necessary to provide the Governor with the authority
to regulate traffic and the movement of vehicles on roads,
highways, and streets.
G I V E N under my hand and the Privy Seal of the State in

the City of Albany this seventh day of March in the year two
thousand twenty.
BY THE GOVERNOR
Secretary to the Governor

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No. 202.6
EXECUTIVE ORDER
CONTINUING TEMPORARY SUSPENSION AND
MODIFICATION OF LAWS RELATING TO THE DISASTER
EMERGENCY
WHEREAS, on March 7, 2020, I issued Executive Order

Number 202, declaring a State disaster emergency for the
entire State of New York;
WHEREAS, both travel-related cases and community contact

transmission of COVID-19 have been documented in New
York State and are expected to be continue;
WHEREAS, in order to facilitate the most timely and effective

response to the COVID 19 emergency disaster, it is critical
for New York State to be able to act quickly to gather,
coordinate, and deploy goods, services, professionals, and
volunteers of all kinds; and
NOW, THEREFORE, I, Andrew M. Cuomo, Governor of

the State of New York, by virtue of the authority vested
in me by Section 29-a of Article 2-B of the Executive Law
to temporarily suspend or modify any statute, local law,
ordinance, order, rule, or regulation, or parts thereof, of any
agency during a State disaster emergency, if compliance with

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such statute, local law, ordinance, order, rule, or regulation
would prevent, hinder, or delay action necessary to cope
with the disaster emergency or if necessary to assist or aid
in coping with such disaster, I hereby temporarily suspend or
modify, for the period from the date of this Executive Order
through April 17, 2020 the following:
Section three of the Public Officer’s Law shall not apply to an
individual who is deemed necessary to hire or to engage in
a volunteer capacity to provide for an effective and efficient
emergency response, for the duration of such emergency;
Subparagraph (i) of subdivision 1 of section 73 of the Public
Officers Law Section shall not apply to any person who is
hired, retained, appointed, or who volunteers in any way
to assist New York State in its response to the declared
emergency;
Subparagraph 5 of section 73 of the Public Officers Law
Section shall not apply to a state officer or employee, or
a volunteer who is facilitating contributions or donations
to assist New York State in its response to the declared
emergency;
Subparagraph 8 of section 73 of the Public Officers Law
Section 73(8) and section 74 of the Public Officer’s Law
shall not apply to volunteers or contractors who assist New

126

York State in its response, provided that any recusals shall be
adhered to if determined necessary by the appointing entity;
Legislative Law Section 1-M is suspended to the extent that
any agency may receive a donation in kind or otherwise,
in any amount from any source, provided such donation is
made to the State and is administered by a state agency in
furtherance of the response effort;
State Finance Law Section 11, to the extent necessary to
facilitate an efficient and effective New York State emergency
disaster response, shall not apply to any state agency efforts
to further the response to the declared emergency;
NOW, THEREFORE, by virtue of the authority vested in me

by Section 29-a of Article 2-B of the Executive Law to issue
any directive during a disaster emergency necessary to cope
with the disaster, I hereby issue the following directives for the
period from the date of Executive Order through April 17, 2020:
Effective on March 20 at 8 p.m.: All businesses and notfor-profit entities in the state shall utilize, to the maximum
extent possible, any telecommuting or work from home
procedures that they can safely utilize. Each employer shall
reduce the in-person workforce at any work locations by
50% no later than March 20 at 8 p.m. Any essential business
or entity providing essential services or functions shall

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not be subject to the in-person restrictions. This includes
essential health care operations including research and
laboratory services; essential infrastructure including utilities,
telecommunication, airports and transportation infrastructure;
essential manufacturing, including food processing and
pharmaceuticals; essential retail including grocery stores
and pharmacies; essential services including trash collection,
mail, and shipping services; news media; banks and
related financial institutions; providers of basic necessities
to economically disadvantaged populations; construction;
vendors of essential services necessary to maintain the
safety, sanitation and essential operations of residences or
other essential businesses; vendors that provide essential
services or products, including logistics and technology
support, child care and services needed to ensure the
continuing operation of government agencies and provide for
the health, safety and welfare of the public;
Any other business may be deemed essential after
requesting an opinion from the Empire State Development
Corporation, which shall review and grant such request,
should it determine that it is in the best interest of the state
to have the workforce continue at full capacity in order to
properly respond to this disaster. No later than 5 p.m. on
March 19, 2020, Empire State Development Corporation
shall issue guidance as to which businesses are determined
to be essential.

128

G I V E N under my hand and the Privy Seal of the State in

the City of Albany this eighteenth day of March in the year
two thousand twenty.
BY THE GOVERNOR
Secretary to the Governor

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No. 202.7
EXECUTIVE ORDER
CONTINUING TEMPORARY SUSPENSION AND
MODIFICATION OF LAWS RELATING TO THE DISASTER
EMERGENCY
WHEREAS, on March 7, 2020, I issued Executive Order

Number 202, declaring a State disaster emergency for the
entire State of New York;
WHEREAS, both travel-related cases and community contact

transmission of COVID-19 have been documented in New
York State and are expected to be continue;
WHEREAS, in order to facilitate the most timely and effective

response to the COVID 19 emergency disaster, it is critical
for New York State to be able to act quickly to gather,
coordinate, and deploy goods, services, professionals, and
volunteers of all kinds; and
NOW, THEREFORE, I, Andrew M. Cuomo, Governor of

the State of New York, by virtue of the authority vested
in me by Section 29-a of Article 2-B of the Executive Law
to temporarily suspend or modify any statute, local law,
ordinance, order, rule, or regulation, or parts thereof, of any
agency during a State disaster emergency, if compliance with

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such statute, local law, ordinance, order, rule, or regulation
would prevent, hinder, or delay action necessary to cope
with the disaster emergency or if necessary to assist or aid
in coping with such disaster, I hereby temporarily suspend or
modify, for the period from the date of this Executive Order
through April 18, 2020 the following:
The suspensions made to the Public Officer’s Law, including
provisions of Section 73 and Section 74, by Executive Order
202.6 are hereby modified to require that such suspensions
and modifications shall only be valid with respect to a person
hired for a nominal or no salary or in a volunteer capacity.
IN ADDITION, by virtue of the authority vested in me by

Section 29-a of Article 2-B of the Executive Law to issue any
directive during a disaster emergency necessary to cope with
the disaster, I hereby issue the following directives for the
period from the date of Executive Order through April 18, 2020:
Any notarial act that is required under New York State law is
authorized to be performed utilizing audio-video technology
provided that the following conditions are met:
The person seeking the Notary’s services, if not personally
known to the Notary, must present valid photo ID to the
Notary during the video conference, not merely transmit it
prior to or after;

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The video conference must allow for direct interaction
between the person and the Notary (e.g. no pre-recorded
videos of the person signing);
The person must affirmatively represent that he or she is
physically situated in the State of New York;
The person must transmit by fax or electronic means a
legible copy of the signed document directly to the Notary on
the same date it was signed;
The Notary may notarize the transmitted copy of the
document and transmit the same back to the person; and
The Notary may repeat the notarization of the original signed
document as of the date of execution provided the Notary
receives such original signed document together with the
electronically notarized copy within thirty days after the date
of execution.
Effective March 21, 2020 at 8 p.m. and until further notice,
all barbershops, hair salons, tattoo or piercing parlors and
related personal care services will be closed to members
of the public. This shall also include nail technicians,
cosmetologists and estheticians, and the provision of
electrolysis, laser hair removal services, as these services
cannot be provided while maintaining social distance.

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The provisions of Executive Order 202.6 requiring in-person
work environment restrictions are modified as follows:
Effective March 21, 2020 at 8 p.m. and until further notice
all businesses and not-for-profit entities in the state shall
utilize, to the maximum extent possible, any telecommuting
or work from home procedures that they can safely utilize.
Each employer shall reduce the in-person workforce at any
work locations by 75% no later than March 21 at 8 p.m. Any
essential business or entity providing essential services or
functions shall not be subject to the in-person restrictions.
G I V E N under my hand and the Privy Seal of the State in

the City of Albany the nineteenth day of March in the year
two thousand twenty.
BY THE GOVERNOR
Secretary to the Governor

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No. 202.8
EXECUTIVE ORDER
CONTINUING TEMPORARY SUSPENSION AND
MODIFICATION OF LAWS RELATING TO THE DISASTER
EMERGENCY
WHEREAS, on March 7, 2020, I issued Executive Order

Number 202, declaring a State disaster emergency for the
entire State of New York;
WHEREAS, both travel-related cases and community contact

transmission of COVID-19 have been documented in New
York State and are expected to be continue;
WHEREAS, in order to facilitate the most timely and effective

response to the COVID-19 emergency disaster,it is critical
for New York State to be able to act quickly to gather,
coordinate, and deploy goods, services, professionals, and
volunteers of all kinds; and
NOW, THEREFORE, I, Andrew M. Cuomo, Governor of

the State of New York, by virtue of the authority vested
in me by Section 29-a of Article 2-B of the Executive Law
to temporarily suspend or modify any statute, local law,
ordinance, order, rule, or regulation, or parts thereof, of any

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agency during a State disaster emergency, if compliance with
such statute, local law, ordinance, order, rule, or regulation
would prevent, hinder, or delay action necessary to cope
with the disaster emergency or if necessary to assist or aid
in coping with such disaster, I hereby temporarily suspend or
modify, for the period from the date of this Executive Order
through April 19, 2020 the following:
In accordance with the directive of the Chief Judge of the
State to limit court operations to essential matters during the
pendency of the COVID-19 health crisis, any specific time
limit for the commencement, filing, or service of any legal
action, notice, motion, or other process or proceeding, as
prescribed by the procedural laws of the state, including but
not limited to the criminal procedure law, the family court act,
the civil practice law and rules, the court of claims act, the
surrogate’s court procedure act, and the uniform court acts,
or by any other statute, local law, ordinance, order, rule, or
regulation, or part thereof, is hereby tolled from the date of
this executive order until April 19, 2020;
Subdivision 1 of Section 503 of the Vehicle and Traffic
Law, to the extent that it provides for a period of validity
and expiration of a driver’s license, in order to extend for
the duration of this executive order the validity of driver’s
licenses that expire on or after March 1, 2020;

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Subdivision 1 of Section 491 of the Vehicle and Traffic Law,
to the extent that it provides for a period of validity and
expiration of a non-driver identification card, in order to
extend for the duration of this executive order the validity
of non-driver identification cards that expire on or after
March 1, 2020;
Sections 401, 410, 2222, 2251, 2261, and 2282(4) of the
Vehicle and Traffic law, to the extent that it provides for a
period of validity and expiration of a registration certificate
or number plate for a motor vehicle or trailer, a motorcycle, a
snowmobile, a vessel, a limited use vehicle, and an all-terrain
vehicle, respectively, in order to extend for the duration of
this executive order the validity of such registration certificate
or number plate that expires on or after March 1, 2020;
Section 420-a of the vehicle and traffic law to the extent
that it provides an expiration for temporary registration
documents issued by auto dealers to extend the validity of
such during the duration of this executive order.
Subsection (a) of Section 602 and subsections (a) and (b) of
Section 605 of the Business Corporation Law, to the extent
they require meetings of shareholders to be noticed and held
at a physical location.

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NOW, THEREFORE , by virtue of the authority vested in

me by Section 29-a of Article 2-B of the Executive Law to
issue any directive during a disaster emergency necessary
to cope with the disaster, I hereby issue the following
directives for the period from the date of Executive Order
through April 19, 2020:
The provisions of Executive Order 202.6 are hereby
modified to read as follows: Effective on March 22 at 8 p.m.:
All businesses and not-for-profit entities in the state shall
utilize, to the maximum extent possible, any telecommuting
or work from home procedures that they can safely utilize.
Each employer shall reduce the in-person workforce at any
work locations by 100% no later than March 22 at 8 p.m. Any
essential business or entity providing essential services or
functions shall not be subject to the in-person restrictions. An
entity providing essential services or functions whether to an
essential business or a non-essential business shall not be
subjected to the in-person work restriction, but may operate
at the level necessary to provide such service or function.
Any business violating the above order shall be subject to
enforcement as if this were a violation of an order pursuant to
section 12 of the Public Health Law.
There shall be no enforcement of either an eviction of any
tenant residential or commercial, or a foreclosure of any
residential or commercial property for a period of ninety days.

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Effective at 8 p.m. March 20, any appointment that is inperson at any state or county department of motor vehicles
is cancelled, and until further notice, only on-line transactions
will be permitted.
The authority of the Commissioner of Taxation and Finance
to abate late filing and payment penalties pursuant to section
1145 of the Tax Law is hereby expanded to also authorize
abatement of interest, for a period of 60 days for a taxpayers
who are required to file returns and remit sales and use taxes
by March 20, 2020, for the sales tax quarterly period that
ended February 29, 2020.
G I V E N under my hand and the Privy Seal of the State in

the City of Albany this twentieth day of March in the year two
thousand twenty.
BY THE GOVERNOR
Secretary to the Governor

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III. Protocol for COVID-19 Testing Applicable
to All Health Care Providers and Local Health
Departments
DATE: April 26, 2020
TO: Health Care Providers, Health Care Facilities, and Local

Health Departments
FROM: New York State Department of Health
Background:

Amid the ongoing COVID-19 pandemic, the New York State
Department of Health (NYSDOH) continues to monitor the
situation and work to expand COVID-19 diagnostic and
serologic testing for New Yorkers.
Purpose:

Appropriate and efficient standards for testing are an
essential component of a multi-layered strategy to prevent
sustained spread of COVID-19 in New York State and
to ensure resources are being efficiently and equitably
distributed. New York State continues to increase testing
capacity for COVID-19 on a daily basis. However, until such
time as we are at full capacity, this

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guidance is necessary to ensure that New York State prioritizes
resources to meet the most urgent public health need.
Diagnostic and/or serologic testing for COVID-19 shall be
authorized by a health care provider when:

• An individual is symptomatic or has a history of
symptoms of COVID-19 (e.g. fever, cough, and/or trouble
breathing), particularly if the individual is 70 years of
age or older, the individual has a compromised immune
system, or the individual has an underlying health
condition; or
• An individual has had close (i.e. within six feet) or
proximate contact with a person known to be positive
with COVID-19; or
• An individual is subject to a precautionary or mandatory
quarantine; or
• An individual is employed as a health care worker,
first responder, or other essential worker who directly
interacts with the public while working; or
• An individual presents with a case where the facts and
circumstances – as determined
by the treating clinician in consultation with state or local
department of health officials – warrant testing.

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Based on individual clinical factors, health care
providers should use clinical judgement to determine the
appropriate COVID-19 test(s) (i.e. diagnostic or serologic)
that should be obtained.
Testing Prioritization:

On April 17, 2020, Executive Order 202.19 was issued
requiring the establishment of a single, statewide
coordinated testing prioritization process that shall require all
laboratories in the state, both public and private, that conduct
COVID-19 diagnostic testing, to complete such COVID-19
diagnostic testing only in accordance with such process.
To support the statewide coordinated testing prioritization,
health care providers should take the following prioritization
into consideration when ordering a COVID-19 test:

1. Symptomatic individuals, particularly if the individual is
part of a high-risk population, including persons who are
hospitalized; persons residing in nursing homes, long-term
care facilities, or other congregate care settings; persons
who have a compromised immune system; persons who
have an underlying health condition; and persons who are 70
years of age or older.

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2. Individuals who have had close (i.e. within six feet) or
proximate contact with a person known to be positive with
COVID-19.
3. Individuals who are employed as health care workers, first
responders, or in any position within a nursing home, longterm care facility, or other congregate care setting, including
but not limited to:

• Correction/Parole/Probation Officers
• Direct Care Providers
• Firefighters
• Health Care Practitioners, Professionals, Aides, and
Support Staff (e.g. Physicians, Nurses, Public Health
Personnel)
• Medical Specialists
• Nutritionists and Dietitians
• Occupational/Physical/Recreational/Speech Therapists
• Paramedics/Emergency Medical Technicians (EMTs)

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• Police Officers
• Psychologists/Psychiatrists
• Residential Care Program Managers
4. Individuals who are employed as essential employees who
directly interact with the public while working, including but
not limited to:

• Animal Care Workers (e.g. Veterinarians)
• Automotive Service and Repair Workers
• Bank Tellers and Workers
• Building Code Enforcement Officers
• Child Care Workers
• Client-Facing Case Managers and Coordinators
• Counselors (e.g. Mental Health, Addiction, Youth,
Vocational, Crisis, etc.)
• Delivery Workers

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• Dentists and Dental Hygienists
• Essential Construction Workers at Occupied Residences
or Buildings
• Faith-Based Leaders (e.g. Chaplains, Clergy Members)
• Field Investigators/Regulators for Health and Safety
• Food Service Workers
• Funeral Home Workers
• Hotel/Motel Workers
• Human Services Providers
• Laundry and Dry Cleaning Workers
• Mail and Shipping Workers
• Maintenance and Janitorial/Cleaning Workers
• Optometrists, Opticians, and Supporting Staff
• Retail Workers at Essential Businesses (e.g. Grocery
Stores, Pharmacies, Convenience Stores, Gas Stations,
Hardware Stores)

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• Security Guards and Personnel
• Shelter Workers and Homelessness Support Staff
• Social Workers
• Teachers/Professors/Educators
• Transit Workers (e.g. Airports, Railways, Buses, and ForHire Vehicles)
• Trash and Recycling Workers
• Utility Workers

Diagnostic Testing Access:

Individuals who fit these prioritization categories and do not
currently have access to testing can call the New York State
COVID-19 Hotline at 1-888-364-3065 or visit the NYSDOH
website https://covid19screening.health.ny.gov/ to be
screened for eligibility, and if eligible, have an appointment
set up at one of the State’s Testing Sites.

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Precautions:

Any release of information must adhere strictly to the
Health Insurance Portability and Accountability Act (HIPAA)
and any other applicable federal and state laws governing
personal health information. Providers who have questions
can contact the NYSDOH Bureau of Communicable
Disease Control at 518-473-4439 during business hours or
1-866-881-2809 during evenings, weekends, and holidays.

146

IV. New York State County Health Office
Contact Information
ALBANY COUNTY
Albany County Department of Health
Phone: 518-447-4580
Fax: 518-447-4698
ALLEGANY COUNTY
Allegany County Department of Health
Phone: 585-268-9250
Fax: 585-268-9264
BROOME COUNTY
Broome County Health Department
Phone: 607-778-2802
Fax: 607-778-2838
CATTARAUGUS COUNTY
Cattaraugus County Health Department
Phone: 716-373-8050
Fax: 716-701-3737
Disease Control/Zika Questions: 716-701-3394
CAYUGA COUNTY
Cayuga County Health Department
Phone: 315-253-1560
Fax: 315-253-1156

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CHAUTAUQUA COUNTY
Chautauqua County Health Department
Phone: 716-753-4590
Fax: 716-753-4640
CHEMUNG COUNTY
Chemung County Health Department
Phone: 607-737-2028
Fax: 607-737-3576
CHENANGO COUNTY
Chenango County Health Department
Phone: 607-337-1660
Fax: 607-337-1720
CLINTON COUNTY
Clinton County Department of Health
Phone: 518-565-4840
Fax: 518-565-4717
COLUMBIA COUNTY
Columbia County Department of Health
Phone: 518-828-3358
Fax: 518-828-5894
CORTLAND COUNTY
Cortland County Health Department
Phone: 607-753-5036
Fax: 607-753-5209

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DELAWARE COUNTY
Delaware County Public Health Services
Phone: 607-832-5200
Fax: 607-832-6021
DUTCHESS COUNTY
Dutchess County Department of Behavioral and Community
Health
Phone: 845-486-3432
Fax: 845-486-3448
ERIE COUNTY
Erie County Department of Health
Phone: 716-858-6976
Fax: 716-858-8701
Disease Control/Zika Questions: Epidemiology: 716-858-7697
ESSEX COUNTY
Essex County Health Department
Phone: 518-873-3500
Fax: 518-873-3539
FRANKLIN COUNTY
Franklin County Public Health Services
Phone: 518-481-1710
Fax: 518-483-9378
FULTON COUNTY
Fulton County Public Health Department
Phone: 518-736-5720
Fax: 518-762-1382

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GENESEE COUNTY
Genesee County Public Health Department
Phone: 585-344-2580
Fax: 585-345-3064
GREENE COUNTY
Greene County Public Health Department
Phone: 518-719-3600
Fax: 518-719-3781
HAMILTON COUNTY
Hamilton County Public Health Nursing Service
Phone: 518-648-6497
Fax: 518-648-6143
HERKIMER COUNTY
Herkimer County Public Health Nursing Service
Phone: 315-867-1176
Fax: 315-867-1444
JEFFERSON COUNTY
Jefferson County Public Health Service
Phone: 315-786-3710
Fax: 315-786-3761
LEWIS COUNTY
Lewis County Public Health
Phone: 315-376-5453
Fax: 315-376-7013

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LIVINGSTON COUNTY
Livingston County Department of Health
Phone: 585-243-7270
Fax: 585-243-7287
MADISON COUNTY
Madison County Department of Health
Phone: 315-366-2361
Fax: 315-366-2697
MONROE COUNTY
Monroe County Health Department
Phone: 585-753-2991
Fax: 585-753-5115
MONTGOMERY COUNTY
Montgomery County Public Health Department
Phone: 518-853-3531
Fax: 518-853-8218
NASSAU COUNTY
Nassau County Department of Health
Phone: 516-227-9500
Fax: 516-227-9696
After Hours and Weekends Emergencies: 516-742-6154
NEW YORK CITY
New York City Department of Health and Mental Hygiene
Phone: 347-396-4100
Fax: 347-396-4135 or 347-396-4136

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NIAGARA COUNTY
Niagara County Department of Health
Phone: 716-439-7435
Fax: 716-439-7402
ONEIDA COUNTY
Oneida County Health Department
Phone: 315-798-6400
Fax: 315-266-6138
ONONDAGA COUNTY
Onondaga County Health Department
Phone: 315-435-3252
Fax: 315-435-5720
ONTARIO COUNTY
Ontario County Public Health
Phone: 585-396-4343
Fax: 585-396-4551
Phone: 800-299-2995
ORANGE COUNTY
Orange County Health Department
Phone: 845-291-2332
Fax: 845-291-2341
ORLEANS COUNTY
Orleans County Health Department
Phone: 585-589-3278
Fax: 585-589-2873

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OSWEGO COUNTY
Oswego County Health Department
Phone: 315-349-3545
Fax: 315-349-3435
OTSEGO COUNTY
Otsego County Health Department
Phone: 607-547-4230
Fax: 607-547-4385
PUTNAM COUNTY
Putnam County Health Department
Phone: 845-808-1390
Fax: 845-808-1937
RENSSELAER COUNTY
Rensselaer County Department of Health
Phone: 518-270-2626
Fax: 518-270-2638
After hours emergency line call: 518-857-4660
ROCKLAND COUNTY
Rockland County Department of Health
Phone: 845-364-2512
Fax: 845-364-2628
SARATOGA COUNTY
Saratoga County Public Health Services
Phone: 518-584-7460
Fax: 518-583-1202

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SCHENECTADY COUNTY
Schenectady County Public Health Services
Phone: 518-386-2824
Fax: 518-382-5418
SCHOHARIE COUNTY
Schoharie County Department of Health
Phone: 518-295-8365
Fax: 518-295-8786
SCHUYLER COUNTY
Schuyler County Public Health Department
Phone: 607-535-8140
Fax: 607-535-8157
SENECA COUNTY
Seneca County Health Department
Phone: 315-539-1925
Fax: 315-539-9493
ST. LAWRENCE COUNTY
St. Lawrence County Public Health Department
Phone: 315-386-2325
Fax: 315-386-2203
After Hours: 315-454-2363
STEUBEN COUNTY
Steuben County Public Health
Phone: 607-664-2438
Fax: 607-664-2166

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SUFFOLK COUNTY
Suffolk County Department of Health Services
Phone: 631-854-0000
Fax: 631-854-0108
SULLIVAN COUNTY
Sullivan County Public Health Services
Phone: 845-292-5910
Fax: 845-513-2276
TIOGA COUNTY
Tioga County Public Health Department
Phone: 607-687-8600
Fax: 607-223-7019
TOMPKINS COUNTY
Tompkins County Health Department
Phone: 607-274-6600
Fax: 607-274-6680
ULSTER COUNTY
Ulster County Department of Health
Phone: 845-340-3150
Fax: 845-334-8337
WARREN COUNTY
Warren County Health Services
Phone: 518-761-6580
Fax: 518-761-6422

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WASHINGTON COUNTY
Washington County Public Health Services
Phone: 518-746-2400
Fax: 518-746-2461
WAYNE COUNTY
Wayne County Public Health
Phone: 315-946-5749
Fax: 315-946-5762
Off Hours Emergency Number: 315-946-9711
WESTCHESTER COUNTY
Westchester County Department of Health
Phone: 914-813-5000
Fax: 914-813-5003
WYOMING COUNTY
Wyoming County Health Department
Phone: 585-786-8890
Fax: 585-786-3537
YATES COUNTY
Yates County Health Department
Phone: 315-536-5160

Fax: 315-536-5146

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GOVERNOR ANDREW M. CUOMO

158