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DEPARTMENT OF THE TREASURY
Office of the Comptroller of the Currency
12 CFR Part 13
[Docket No. ]
RIN 1557-AB52
FEDERAL RESERVE SYSTEM
12 CFR Parts 208 and 211
[Regulations H and K, Docket No. R-0921]
FEDERAL DEPOSIT INSURANCE CORPORATION
12 CFR Part 368
RIN 3064-AB66
Government Securities Sales Practices
AGENCIES: Office of the Comptroller of the Currency, Treasury; Board of Governors of the
Federal Reserve System; Federal Deposit Insurance Corporation.
ACTION: Joint final rule.
SUMMARY: The Office of the Comptroller of the Currency (OCC), Board of Governors of the
Federal Reserve System (Board), and Federal Deposit Insurance Corporation (FDIC)
(collectively, the agencies) are issuing rules regarding sales practices concerning government
securities by depository institutions within their respective jurisdictions. The agencies are
adopting the final rules in light of recent statutory changes authorizing the agencies to adopt rules
governing transactions in government securities in order to provide consistent treatment for
government securities customers. The final rules minimize regulatory burdens to the extent
feasible, consistent with the goal of providing purchasers of government securities with consistent
treatment regardless of whether they engage in transactions in government securities with banks
or nonbank government securities brokers and dealers.
EFFECTIVE DATE: This joint rule is effective July 1, 1997.
FOR FURTHER INFORMATION, CONTACT:
OCC: Ellen Broadman, Director, or Elizabeth Malone, Senior Attorney, Securities &
Corporate Practices Division (202/874-5210); Joseph W. Malott, National Bank Examiner,
Capital Markets (202/874-5070); or Mark J. Tenhundfeld, Assistant Director, Legislative and
Regulatory Activities (202/874-5090), 250 E Street, SW, Washington, DC 20219.
Board: Oliver Ireland, Associate General Counsel (202/452-3625), or Lawranne Stewart,
Senior Attorney (202/452-3513), Legal Division, Board of Governors of the Federal Reserve
System, 20th and C Streets, NW, Washington DC 20551. For the hearing impaired only,
Telecommunication Device for Deaf (TDD), Ernestine Hill or Dorothea Thompson (202/4523544).

FDIC: William A. Stark, Assistant Director (202/898-6972), Keith Ligon, Chief
(202/898-3618), Kenton Fox, Senior Capital Markets Specialist (202/898-7119), Division of
Supervision; or Karen L. Main, Senior Attorney (202/898-8838), Legal Division, Federal Deposit
Insurance Corporation, 550 17th Street, NW, Washington, DC 20429.
SUPPLEMENTARY INFORMATION:
The Government Securities Act Amendments of 1993
The Government Securities Act Amendments of 1993 (Amendments) (Pub.L. 103-202),
codified at section 15C(b)(3) of the Securities Exchange Act of 1934 (Exchange Act) (15 U.S.C.
78o-5(b)(3)), authorize the agencies to adopt rules and regulations governing transactions in
government securities as may be necessary to prevent fraudulent and manipulative acts and
practices and to promote just and equitable principles of trade. Id. section 15C(b)(3)(A). Rules
adopted pursuant to the Amendments apply to transactions in government securities by banks that
have filed, or are required to file, notice as government securities brokers or dealers.
The Amendments require the banking agencies to consider the sufficiency and
appropriateness of existing laws and rules applicable to government securities brokers or dealers
and associated persons before promulgating rules governing transactions in government securities.
Id. section 15C(b)(3)(C). In determining whether existing laws are sufficient, the agencies may
consider rules that expressly apply to government securities activities of financial institutions and
other sales practice rules that do not expressly apply to these activities but that are used by
examiners and bankers as guidance for transactions in government securities. S. Rep. No. 109,
103d Cong., 1st Sess. at 14. The agencies also may consider the extent to which additional rules
are necessary to establish consistent treatment for bank customers engaged in transactions
involving government securities.
The Amendments also eliminated the statutory limitations on the National Association of
Securities Dealers (NASD) authority to apply sales practice rules to transactions in government
securities by government securities broker-dealers that are members of the NASD. See section
106 of the Amendments (15 U.S.C. 78o-3). To implement this expanded sales practice authority,
the NASD proposed, and the SEC approved August 20, 1996 (see SEC Release No. 34-37588),
the application of the NASD Conduct Rules (formerly, the Rules of Fair Practice) to transactions
in government securities. The NASD Conduct Rules include a Business Conduct Rule and a
Suitability Rule, as well as a Suitability Interpretation. The rules and the interpretation that the
agencies promulgated in both the proposed and final rules (see text that follows) are substantially
identical to the NASD Business Conduct and Suitability Rules and the NASD Suitability
Interpretation.
The Proposal
On April 25, 1996 (61 FR 18470), the agencies requested comment on whether they
should require a bank that is a government securities broker or dealer to comply with rules that
are substantively identical to the NASD Business Conduct and Suitability Rules and the NASD
2

Suitability Interpretation. The proposal defined “bank that is a government securities broker or
dealer” as a bank that has filed notice, or is required to file notice, as a government securities
broker or dealer under the provisions of the Government Securities Act (15 U.S.C. 78o-5(a)) and
applicable Treasury rules (17 CFR 400.1(d) and 401).
The proposal required a bank that is a government securities broker or dealer and its
associated persons: (a) to observe high standards of commercial honor and just and equitable
principles of trade in the conduct of its business as a government securities broker or dealer; and
(b) to have reasonable grounds for believing that recommendations are suitable for a customer
based on the facts, if any, disclosed by a customer regarding his, her, or its other securities
holdings and financial situation and needs. The proposal provided that, if a bank is doing business
with a non-institutional customer, the bank must make reasonable efforts to obtain information
concerning the customer's financial situation and tax status and investment objectives before
executing a transaction it recommended to the customer. The suitability rule contained in the
proposal, like the Suitability Rule of the NASD, applies only in situations where a bank makes a
"recommendation" to its customer.
The proposal also set out a suitability interpretation that identifies factors that may be
relevant when evaluating a bank’s compliance with the suitability rule when dealing with an
institutional customer other than a natural person. The interpretation identified: (a) the
customer's capability to evaluate investment risk independently; and (b) the extent to which the
customer is exercising independent judgement in evaluating a bank’s recommendation as the two
most important considerations in determining the scope of the bank’s responsibilities to an
institutional customer. The suitability interpretation provided that a bank will have met the
requirements of the suitability rule with respect to a particular institutional customer where the
bank has reasonable grounds to determine that the institutional customer is capable of
independently evaluating investment risk and is exercising independent judgement in evaluating a
recommendation.
The proposed suitability interpretation set forth certain factors for banks to apply in
evaluating an institutional customer's capability to evaluate investment risk independently. These
factors include: The customer's use of consultants, advisors, or bank trust departments; the
experience of the customer generally and with respect to the specific instrument; the customer's
ability to understand the investment and to evaluate independently the effect of market
developments on the investment; and the complexity of the security involved. The interpretation
stressed that an institutional customer's ability to evaluate investment risk independently may vary
depending on the particular type of instrument or its risk. Moreover, the interpretation noted that
an institutional customer with general ability to evaluate investment risk may be less able to do so
when dealing with new types of instruments or instruments with which the customer has little or
no experience.
The proposed suitability interpretation further provided that a determination that an
institutional customer is making an independent investment decision depends on factors such as
3

the understanding between the bank and its customer as to the nature of their relationship, the
presence or absence of a pattern of acceptance of the bank’s recommendations, the customer's use
of ideas, suggestions, and information obtained from other market professionals, and the extent to
which the customer has provided the bank with information concerning the customer’s portfolio
or investment objectives.
While the proposed suitability interpretation stated that these factors would be considered
relevant in evaluating whether a bank that is a government securities broker or dealer has fulfilled
the requirements of the suitability rule with respect to any institutional customer that is not a
natural person, it further stated that the factors cited would be considered most relevant for an
institutional customer with at least $10 million invested in securities in the aggregate in its
portfolio or under management.
Final Rules and Comments Received
The final rules adopt the business conduct and suitability rules and the suitability
interpretation as proposed, excepting only the addition of a definition of “government security” in
the final rules and minor modifications of the suitability interpretation to conform that
interpretation to the NASD’s Suitability Interpretation. As discussed in greater detail below, the
agencies continue to believe that banks and their customers will benefit significantly from a
consistent set of rules applied to banks engaged in transactions in government securities.
The agencies received a total of 18 comments. Of these, eight were from trade
organizations representing interests ranging from the banks and the securities companies to state
governments and retired persons. Seven other comments were from insured depository
institutions or their affiliates, two were from State governments, and the remaining comment was
from a securities dealer. The comments were fairly evenly split, with banks and securities
companies and their respective trade organizations generally opposing the proposal and the rest of
the commenters favoring it.
Commenters typically responded to some or all of the specific questions set out in the
proposal. Below is a summary of the comments, along with the agencies’ responses, that follows
the order of questions presented for comment in the proposal.
Issue 1. Adoption of rules substantially similar to the NASD Business Conduct and
Suitability Rules. Eight commenters opposed adoption of these rules for banks while seven
favored adoption of the rules.
(a) Comments supporting adoption of the proposed rules. Commenters representing
purchasers of government securities stated that certain government securities, such as
collateralized mortgage obligations, carry considerable risk and are unsuitable for certain
investors. The purchasers’ representatives stated further that customers need to be protected
from potential misconduct in the sale of government securities. They believe that banks should be
held to the same standards as apply to other entities that engage in government securities
4

transactions and that the existence of customer protections should not depend on the type of
entity selling the security. Several of the commenters also stated their support for the suitability
interpretation, with one commenter stating that a suitability determination must be made on a
case-by-case basis and another stating that banks should be required to ask for specific
information about an investor before making a recommendation.
(b) Comments opposing adoption of the proposed rules. Those opposing the application
of these rules to banks advanced several arguments to support their conclusion that the rule is
unnecessary. Their arguments fall into the following eight broad categories.
(i) There have been no significant sales practice abuses.
(ii) The Amendments and the legislative history indicate that the banking agencies are not
required to adopt sales practice rules.
(iii) There are sufficient market incentives to ensure that the good relations that exist
between banks and their customers would likely discourage banks from making unsuitable
recommendations of government securities.
(iv) A suitability obligation is particularly inappropriate in the case of institutional
investors, because institutional investors need less protection than do retail customers and because
a bank will lack adequate information needed to detect anomalies between an institutional
customer’s investment objectives and the type of trade.
(v) The rules will impose significant additional burdens on banks, in part because the rules
are too ambiguous.
(vi) The rules could have unintended adverse consequences by discouraging investors
from performing their own research in order to shift responsibility (and, therefore, liability) for
making appropriate investments to the bank that makes a recommendation.
(vii) Case law and other issuances, such as the Interagency Statement on Retail Sales of
Nondeposit Investment Products (the Interagency Statement), OCC Banking Circular 277 - Risk
Management of Financial Derivatives, the Board’s Trading Activities Manual (March 1994) and
SR 93-69 (FIS) (Dec. 20, 1993), and the Rules of the Municipal Securities Rulemaking Board
(MSRB), provide sufficient guidance to banks and bank examiners on appropriate sales practices.
(viii) The agencies should consider alternatives to adopting the rules as proposed, such as
adopting guidelines or amending the proposal to include a statement that compliance with certain
requirements creates a safe harbor.
(c) Analysis of Issue 1. After carefully considering all the arguments advanced by the
commenters, the agencies continue to believe that the benefits of the rules in question significantly
5

outweigh the burdens and, therefore, are adopting the rules substantially as proposed. The
agencies believe that adoption of final rules substantially in the form proposed is appropriate to
provide consistent treatment for government securities customers. Although bank and nonbank
government securities dealers will continue to be subject to different regulatory structures,
adoption of business conduct and suitability rules that are consistent with the NASD rules will
ensure that customers of both bank and nonbank government securities broker-dealers receive
consistent treatment in their government securities transactions. The agencies agree with those
who stated that certain government securities can carry considerable risk and that the rules
appropriately focus the banking industry’s attention on the issue of suitability in recommending
these securities. An analysis of the comments opposing adoption of the rules follows.
(i) Lack of evidence of abuses. Opponents of the rules are correct that sales practice
abuses have not been found to be a significant problem in financial institutions engaged in
government securities transactions. However, losses stemming from unsuitable transactions in
government securities can create reputational risk for banks. The agencies believe that banking
practices that comport with the final rules will help minimize this risk to banks due to losses
incurred by their customers.
(ii) Rules not required by statute. Opponents of the rules also correctly noted that the
Amendments and the legislative history do not require the bank regulatory agencies to adopt sales
practice rules. However, the Amendments authorize the agencies to adopt rules as may be
necessary to promote, among other things, just and equitable principles of trade. The final rules
accomplish this by providing guidance to banks about the extent of their obligations when
recommending a government security to a customer. They also enable a customer to receive
consistent treatment, regardless of whether the customer conducts business with a bank or
nonbank government securities broker-dealer.
(iii) Sufficient market alternatives. The agencies intend for the rules to facilitate the good
relations noted by many commenters that exist between banks and their customers. In addition to
codifying the business conduct and suitability rules, the final rules provide banks with guidance
concerning those factors that a bank may find relevant when determining its suitability obligations
to an institutional customer. This guidance is provided to assist banks in identifying when an
institutional customer is capable of evaluating investment risk independently and is exercising
independent judgement in evaluating the bank’s recommendation.
(iv) Suitability obligation inappropriate for institutional customers. The agencies agree
with the commenters who stated that any suitability rule should reflect the differences between
institutional and non-institutional customers. Banks frequently will have knowledge about an
investment and its risks that are not possessed or easily obtained by the non-institutional
customer. A more sophisticated institutional customer, on the other hand, may have both the
understanding of how a particular securities issue could perform and a desire to make investment
decisions without relying on a bank’s recommendation.

6

The final rules recognize the wide variety of customer profiles, even among institutional
customers, and provides guidance intended to assist a bank in determining the nature of its
suitability obligations to a customer. Under the final rules, the nature of a suitability
determination changes, depending on the type of customer. For a comparatively unsophisticated
customer, the determination will need to focus more on whether a particular investment is
appropriate for that customer after a review of the customer’s financial condition and objectives.
For a more sophisticated customer, the focus of the suitability determination shifts initially to the
question of whether the customer is capable of evaluating risk and the bank’s recommendation.
The suitability interpretation provides illustrative factors that are intended to help a bank
determine how to fulfill its suitability obligation for a given institutional customer. As noted in the
interpretation, these factors are not intended to be requirements or the only factors to be
considered but are offered merely as guidance in determining the scope of a bank’s suitability
obligations.
(v) Increased burden. The agencies believe that the sales practice rules will not subject
banks to a material increase in regulatory burden. Almost all banks that are government securities
broker-dealers also are municipal securities broker-dealers or sell other securities for which they
are required to comply with business conduct and suitability rules. As a consequence, banks
frequently will have obtained the information needed to comply with the business conduct and
suitability rules from customers in the course of other securities transactions, and will have
implemented policies and procedures that can be applied to transactions involving government
securities.
(vi) Unintended adverse consequences. The agencies disagree with the commenters who
suggested that the rules will discourage customers from consulting with their own internal or
external advisors before making an investment. These commenters are concerned that the rules
will shift liability to banks by creating disincentives for a customer to undertake research that is
independent of that conducted by a bank. As noted in the proposal, the suitability and business
conduct rules and suitability interpretation do not provide a basis for a private right of action
against a bank by a customer based on a violation of these rules or interpretation. Thus, a
customer will have every incentive after the rules are adopted that it had before adoption to
undertake whatever due diligence it thinks is appropriate in evaluating an investment
recommendation.
(vii) Existing guidance adequate. While those opposed to the rules are correct that there
are banking agency issuances that address sales practices in other areas of securities sales, these
issuances do not provide customers who engage in government securities transactions with banks
with treatment that is consistent with that provided under the NASD Business Conduct or
Suitability Rules or the NASD Suitability Interpretation. Moreover, existing guidance does not
address government securities sales practices for all types of customers. The final rules will
provide a framework that will be consistent throughout the banking industry for analyzing the
obligations of a bank engaged in government securities transactions.

7

(viii) Suggested alternatives. One bank commenter recommended that the agencies adopt
guidelines instead of the proposed sales practice rules. Another suggested that the agencies adopt
an “appropriateness” standard pursuant to which a bank would focus on the customer’s ability to
understand the nature of, and risks inherent in, a given transaction. Two commenters suggested
that the final rules contain an assurance that compliance with the interpretive guidance will create,
at a minimum, a rebuttable presumption that a bank’s suitability obligations with respect to
institutional customers have been satisfied. Finally, another commenter suggested that banks be
insulated from liability if an institutional customer has retained a third party professional
investment advisor or if the bank executes a transaction that is consistent with an institutional
account’s specifically enumerated authorized investment guidelines.
The agencies have concluded, however, that adopting the rules in the form of a regulation
will provide consistent treatment of customers, regardless of whether they conduct business with
a bank or a nonbank government securities broker-dealer. The agencies also have decided not to
create any safe harbors whereby a bank would be presumed to have fulfilled its suitability
obligation. The creation of such a presumption would be acceptable only if a definable class of
institutional customers could be identified that would not benefit from the suitability rule under
any conceivable circumstance. “Institutional customers” include, among others, colleges,
churches, charities, and governments. Given the wide diversity of characteristics that such entities
present, the agencies have concluded that it is more appropriate for a bank to determine suitability
on a case-by-case basis. Furthermore, nonbank broker-dealers do not have safe harbors whereby
compliance with the suitability obligation is presumed. To create a safe harbor for banks would
reduce the benefits of consistent treatment of customers.
Issue 2. Benefits of consistency among government securities brokers and dealers.
Of the seven commenters responding to this issue, five stated that there are benefits of consistent
treatment by government securities broker-dealers while two stated that consistency would not
provide significant benefits.
(a) Comments favoring consistency. Several commenters stated that customers are more
likely to receive equal treatment if the agencies impose rules similar to those imposed by the
NASD. One commenter noted that the substance of the rules applied by the banking agencies
should be as uniform as possible with those applied by the NASD to minimize the extent to which
there are gaps in the existing regulatory framework. Another commenter stated that a customer
should not have to bear the burden of determining which set of rules apply to different dealers
who are performing exactly the same functions concerning exactly the same types of investments.
In this commenter’s view, the agencies’ role in maintaining the safety and soundness of banks
includes protecting customers. A third commenter observed that fragmentation of the market is
likely if different rules apply.
(b) Comments opposing consistency. A trade association representing both bank and
nonbank interests stated that a majority of its members believes that adopting the final rules is not
justified because the level playing field already exists in the form of remedial and enforcement
8

authority that the agencies may exercise. Another commenter noted that there are significant
differences between bank and nonbank government securities broker-dealers, and concluded that
these differences justify using different standards. This commenter believes that the different
standards continue to result in the same level of customer protection, thus obviating the need to
adopt the rules set out in the proposal.
(c) Analysis of Issue 2. The agencies believe that the final rules will provide consistent
treatment to customers engaging in government securities transactions, regardless of whether the
customer receives a recommendation from a bank or nonbank government securities brokerdealer. The existing regulatory and common law does not provide this consistent treatment. The
final rules avoid requiring customers to ascertain which rules apply to which institution.
Moreover, the agencies expect that the final rules, by focusing banks’ attentions on suitability
concerns, will minimize the disputes between banks and their customers concerning the suitability
of a given recommendation.
Issue 3. Sufficiency of the standard provided in the business conduct rule. Five
commenters responded to this issue. Four commenters believe that the business conduct rule is
sufficiently clear, while one commenter believes that additional interpretation is necessary.
(a) Comments finding business conduct rule clear. One commenter stated that the
business conduct rule, taken together with the suitability rule, is sufficiently clear. In this
commenter’s opinion, a rule of this nature should provide a general code of conduct that protects
the integrity of the profession by setting a baseline of good conduct. Another commenter
suggested that more specific guidelines may be too restrictive and not benefit the customer or
bank. A third commenter restated its request for changes in the examination procedures to ensure
compliance with the final rule but suggested that banks should have less latitude in the types of
information requested from a customer. The fourth commenter stated its general agreement that
the business conduct rule is clear.
(b) Comments finding the business conduct rule unclear. The one comment finding the
business conduct rule unclear stated that the rule does not delineate proper conduct for sales
practices. This commenter stated that it views the NASD guidance related to the business
conduct rule as providing appropriate additional clarification.
(c) Analysis of Issue 3. The agencies believe that the business conduct rule set out in the
proposal is sufficiently clear. As noted by one commenter, the rule establishes a baseline of
appropriate behavior in the industry. A bank then has the flexibility to comply with this standard
in ways that it finds appropriate and effective. Attempts at additional clarification in this area are
likely to provide little additional meaningful guidance without becoming so detailed as to be
overly burdensome and restrictive. The agencies also are concerned that additional clarification in
the business conduct rule would detract from the objective of ensuring consistent treatment for
customers of bank and nonbank government securities broker-dealers. The agencies note that the
NASD is continuing to consider issues concerning the application of certain interpretations of
9

their Business Conduct Rule to the government securities markets.
Issue 4. Definition of “recommendation.” The issue of whether to define
“recommendation” or provide guidance as to what is and is not a recommendation generated
responses from seven commenters, four of whom requested additional guidance or a definition
and three of whom stated that no additional guidance or definition is needed.
(a) Comments favoring defining “recommendation.” A point consistently made by those
requesting additional guidance is that the rules should clarify that a recommendation does not
include providing routine market information, such as market observations, forecasts about the
general direction of interest rates, and price quotations. One commenter also stated that the rules
should not treat subjective analyses of market information as a recommendation, because to do so
would discourage banks from providing this information. This commenter suggested that the
rules exclude from the definition of “recommendation” the providing of several investment
alternatives for an investor’s consideration. Two commenters proposed definitions that would
include, generally speaking, an unconditional affirmative statement by one party urging another to
enter into a particular transaction, an explicit identification of the statement as a recommendation,
and/or a requirement that information be given to the bank expressly for the purpose of enabling
the bank to make a recommendation. One of these commenters stated that reliance should not be
considered reasonable unless an institutional customer has provided information regarding its
portfolio, its liabilities, and the range of investment opportunities available to the customer.
Another commenter concluded that the definition is so vague that the commenter will have to
assume, despite the fact that it makes no recommendations, that all current sales activities
constitute making a recommendation and then build systems and increase staff to evaluate and
document the suitability of each customer purchase. Another commenter suggested that a
definition should not include trade or hedging ideas unless there is a written agreement between
the parties or unless applicable law expressly imposes affirmative obligations to the contrary. This
commenter noted that this approach would be consistent with the “impersonal advisory services”
rule proposed by the SEC in 1994.
(b) Comments opposing defining “recommendation.” Commenters opposing defining
“recommendation” expressed concern that a definition would create a safe harbor protecting
banks against liability and stated that individual facts and circumstances must be reviewed to
determine whether a recommendation has been made. One commenter stated further that the line
of when a bank is recommending a product is clear, namely, when the bank provides information
to explain why a customer should purchase a particular product. This commenter suggested that
once a customer expresses an interest in a particular product, the suitability obligation should be
triggered even if no explicit recommendation is made.
(c) Analysis of Issue 4. The agencies have decided not to define “recommendation,” for
several reasons. First, a determination of whether a recommendation has been made necessarily
depends on the facts of a given situation. The agencies believe that a definition would not change
the need to review the entire circumstances of a transaction, and, therefore, do not believe that a
10

definition would provide a significant benefit. Second, the agencies are concerned that a
definition might be misinterpreted as a safe harbor whereby a government securities broker-dealer
effectively recommends an investment but argues that it had no suitability obligation because the
advice technically was not a recommendation according to the literal terms of a definition. Third,
the agencies believe that there is no need to define the term, because bankers and examiners
already are accustomed to the use of the term in the municipal securities area where similar rules
currently exist. Finally, for the reasons previously stated, the agencies believe that government
securities customers will benefit from rules that are consistent for both bank and nonbank
government securities broker-dealers. Given that the NASD and SEC recently decided not to
define “recommendation,” a decision to do so in the banking agencies’ rule could result in a
material difference that could undermine the benefits of consistency and could lead to confusion
concerning what effect the definition would have on the other rules.
While the agencies do not believe it is appropriate to define the term “recommendation,”
they note that they would not view the provision of general market information, including market
observations, forecasts about interest rates, and price quotations, as making a recommendation
under the rule, absent other conduct.
Issue 5. Adoption of additional rules. Of the four commenters addressing the need to
adopt rules similar to other sections of the Rules of Fair Practice or interpretations similar to other
NASD interpretations, all four supported adopting additional rules and interpretations.
(a) Comments supporting additional rules. One commenter suggested that the agencies
adopt those parts of the NASD Rules of Fair Practice that require the establishment of a system to
supervise personnel involved in government securities transactions. Another commenter stated
that the rules should be extended to those practices that adversely affect transactions, such as
markups, churning, and frontrunning. A third commenter suggested that the agencies adopt rules
concerning the supervision of employees, the establishment of written procedures, and the
requirement of internal inspections. This commenter noted that the banking industry and its
customers would benefit from additional uniformity with nonbank government securities dealers.
The final commenter suggested that the agencies adopt additional rules similar to those applicable
to bank municipal securities dealers.
(b) Comments opposing additional rules. While no commenter specifically opposed
adopting additional rules, several noted their general opposition to the agencies adopting any rules
in this area. The arguments advanced by these commenters are summarized in the discussion of
the first issue.
(c) Analysis of Issue 5. The agencies have decided not to adopt rules other than the
Suitability and Business Conduct Rules and Suitability Interpretation at this time. In some cases,
the NASD Rules overlap with safety and soundness standards that already apply to banks (see,
e.g., Rule 3010 of the NASD’s Conduct Rules, which requires each member to establish and
maintain a system of supervision that is reasonably designed to achieve compliance with applicable
11

securities laws and regulations). Other NASD Rules appear to codify existing duties and
principles to which bank employees acting in a fiduciary capacity must adhere (see, e.g., Rule
2330 of the NASD’s Conduct Rules, which prohibits members and associated persons from
making improper use of a customer’s securities or funds). While the agencies believe that the
business conduct rule is sufficiently broad to address much of the conduct proscribed by other
NASD Rules, the agencies will consider whether there is a need to adopt additional rules as the
agencies examine banks for compliance with the rules and interpretation adopted herein. Banks
should determine the adequacy and appropriateness of their policies, procedures, and internal
controls with respect to the final rules.
Issue 6. Ability to contract out of the rules. Four of the six commenters addressing this
issue favor allowing a bank and its customers to establish standards by contract that would govern
that relationship, while two opposed this option.
(a) Comments favoring allowing parties to contract out of the rules. One commenter
suggested that the agencies look to the Principles and Practices for Wholesale Financial Market
Transactions, prepared in 1995 under the coordination of the Federal Reserve Bank of New York,
for guidance on the appropriate set of governing assumptions regarding institutional relationships.
This commenter noted that the Amendments contain no limitation on the agencies’ ability to
permit this flexibility. While this commenter opposed adoption of the rules in general, the
commenter stated that, if the agencies adopt the rules, they should clarify that a bank would be
insulated from liability to the extent that the bank and customer contractually limit liability.
Another commenter opined that a written contract should control on the question of suitability
and that the agencies should provide guidance on when an oral agreement will suffice (such as, for
instance, allowing oral agreements to control if they are entered into on a recorded line). A third
commenter stated that banks should be encouraged to clarify the nature of the relationship with
their customers, including providing disclaimers about the nature of the information given if
appropriate. The fourth commenter expressed its support for allowing parties to contract out of
the rules but then suggested that the presence or absence of a contract should be one of the
factors considered if a bank’s compliance with its suitability obligation is in dispute.
(b) Comments opposing allowing parties to contract out of the rules. Those commenters
who opposed allowing banks to contract out of the rules expressed concern that an agreement
should not be used to protect banks that make unsuitable recommendations. One commenter
noted that a contract should be only one factor to consider when determining whether a suitability
obligation has been satisfied. The other commenter opposed to contractually limiting liability
stated that, if parties are allowed to do so, the final rules should require periodic review of the
contract. According to this commenter, the changing nature of financial markets may render a
contract inappropriate over time.
(c) Analysis of Issue 6. The agencies believe that a contract establishing the nature of the
relationship can be helpful in determining the relationship between the bank and its customer, but
that such a contract will not be determinative of whether the bank has fulfilled its obligation under
12

the rules. The agencies also believe that the benefits to be gained by both the banking industry
and its customers from having uniform suitability rules and interpretations would be significantly
undermined if banks were permitted to establish by contract a safe harbor from their obligations
under the rules. Accordingly, the final rules do not go beyond the proposed interpretation, which
provides that written and oral agreements will be considered as one of several factors that may be
relevant in determining whether the bank has fulfilled its obligations under the suitability rule.
Additionally, the agencies note that because the rules do not create a private right of action, there
is no need to provide a mechanism in the rule for a bank to insulate itself from liability to
customers arising from a violation of the rules.
Issue 7. Definition of “institutional customer.” Eight commenters addressed the issue
of how to define an “institutional customer.” Of these, four opposed using $50 million in total
assets as the measure by which institutional customers are judged while one favored using this
cutoff. Five commenters expressed support for a test based on assets under management as the
appropriate measure, and one opposed any test based on asset size, portfolio size, or revenue.
(a) Comment favoring use of $50 million in total assets. The one commenter favoring the
use of $50 million in assets as the threshold for determining who is an institutional customer
stated that the level of assets usually is a good determinant of whether the customer is
sophisticated. This commenter also noted that customers above that size can afford to hire a
professional manager, and suggested that there is no reason to shift to the dealer the responsibility
for ensuring that investments are suitable. The commenter suggested further that an appropriate
benchmark for governmental entities is whether a government’s budget is at least $50 million.
Finally, this commenter opined that a customer should be considered “institutional” if it is
registered as an investment adviser under either U.S. or foreign law and that the definition should
clarify that a bank, savings association, or insurance company may be domestic or foreign.
(b) Comments opposing use of $50 million in total assets. All of the commenters
opposed to defining “institutional customer” by using total assets stated that asset size is not a
good proxy for sophistication. One commenter maintained that a rule that does not apply to all
registered investment companies will result in banks being less willing to make recommendations
to small investment companies because the suitability obligations to the small companies will be
more onerous. Another commenter stated that this test will only place more burdens and risks on
banks. The commenter opposed to any test based on asset size, portfolio size, or revenue stated
that the tests are inaccurate and arbitrary. Concerning an asset size test, this commenter noted
that all but the smallest local governments have assets of at least $50 million, although most of
these assets are in the form of buildings, land, sewage facilities, and so on. This commenter
opposed a revenue test because the cyclical nature of tax receipts will temporarily swell the
amounts available for investment by a government, thereby resulting in many small governments
being deemed “institutional customers” even though they need the protections afforded by the
suitability rule. Finally, this commenter believes that portfolio size is problematic because it is
unclear which governmental entity’s portfolio should be considered. To illustrate this problem,
this commenter asked whether investments of a state government and local governments within
13

that state should be considered as held in one portfolio and whether pension funds invested by a
city are part of the city’s portfolio. Two other commenters stated their general opposition to an
asset size test set at $50 million.
(c) Comments favoring portfolio size as the appropriate test. Of the four commenters
favoring a test based on portfolio size, one agreed that $10 million was the appropriate cutoff.
Two others stated that, while portfolio size is a better measure of sophistication than is asset size,
$10 million is too high a threshold. Finally, one commenter stated that portfolio size should be
considered, but that it should be only one of several factors looked at.
(d) Analysis of Issue 7. The agencies have decided to adopt a definition of “institutional
customer” that is consistent with the NASD’s definition. As a result, all customers will receive
consistent treatment under the suitability rule. Moreover, transactions with all customers other
than natural persons will be covered by the suitability interpretation, although the factors
identified in the interpretation will be most appropriate for a customer with at least $10 million
invested in securities in the aggregate in its portfolio and/or under management. If an entity has
less than $50 million in total assets, a bank making a recommendation to that entity must make a
reasonable effort to obtain information about the customer’s financial and tax status, investment
objectives, and other information used or considered reasonable by the bank in making a
recommendation.
The agencies believe that if a different measure were used, the inconsistencies between
their rule and the NASD’s Suitability Rule would make the agencies’ rule more difficult to apply.
Also, examiners, auditors, and compliance officers likely would encounter difficulties determining
compliance with suitability requirements if the measure for an institutional customer varies, as
some commenters suggested, depending on the type of entity and security involved.
The agencies believe that some commenters may have misinterpreted the significance of
the tests for determining when an investor is an “institutional customer.” All customers, whether
institutional or not, are covered by the suitability rule. In all cases, a bank must have reasonable
grounds for believing that a recommendation is suitable based on the facts, if any, disclosed by a
customer concerning the customer’s other security holdings and financial situation and needs.
Moreover, in all cases, a bank must make a determination based on the facts of a particular
situation whether it has fulfilled its suitability obligation. The thresholds identified in the
regulation and interpretation are provided solely for the purpose of assisting a bank in identifying
the type of information that may be relevant in deciding if the suitability obligation is met in a
given case. For all entities other than natural persons (but particularly for entities with at least
$10 million invested in securities in the aggregate in its portfolio and/or under management), a
bank should consider the factors identified in the suitability interpretation in deciding whether a
customer is capable of evaluating investment risk independently and whether the customer is
exercising independent judgement in evaluating a bank’s recommendation. For entities (including
natural persons) with less than $50 million in total assets, a bank is required to make reasonable
efforts to obtain the additional information listed in the section captioned “Customer information”
14

(12 CFR 13.5, 208.25(e), and 368.5, respectively). This information will be in addition to
whatever other information the bank obtains in its effort to determine whether it has met its
suitability obligation.
Issue 8: Other suggestions. One commenter stated that the factors listed in the
suitability interpretation concerning a customer’s ability to evaluate risk are reasonable but do not
require banks to provide information the customer needs in order to make an informed investment
decision. This commenter suggested that the interpretation should require banks to provide
certain types of transaction-specific information, such as valuation information, an instrument’s
behavior under a stress test, and the types of risks incurred.
The agencies agree that this information may be useful to a customer in many cases.
However, a comparatively unsophisticated customer likely will rely on the bank to evaluate this
information before making a recommendation, while a more sophisticated customer will, in many
cases, request this information from the bank or obtain this information on its own. Accordingly,
the agencies have decided not to require the information suggested by the commenter.
This commenter also identified what it believes are shortcomings in each of the
considerations listed in the suitability interpretation. Many of the shortcomings cited focus on the
inapplicability or inappropriateness of a certain factor in a given set of circumstances. The
agencies acknowledge that not all of the factors identified will be helpful in every case. However,
the interpretation is not presented as a checklist of required information. The factors listed neither
create nor reduce a bank’s suitability obligation. Their relevance will vary, depending on the
circumstances of a given situation. The agencies believe that the factors will be helpful in
assisting a bank’s determination of whether it has met its suitability obligation. Therefore, the
agencies are adopting the suitability interpretation as proposed, making only the modifications to
the proposed interpretation that are necessary to conform the agencies’ suitability interpretation to
that of the NASD.
Two commenters requested that the agencies clarify that the final rules do not apply to
institutions that are subject to NASD jurisdiction. The agencies recognize that many banks
conduct a significant portion of their securities activities through subsidiaries or affiliates that are
registered broker-dealers. The agencies confirm that securities activities conducted in registered
broker-dealers that are NASD members are subject to the NASD rules and will not be subject to
the agencies’ final rules.
Another commenter requested that the agencies add a cross-reference in the final rules to
the definition of “government securities” used in the Securities Exchange Act (15 U.S.C.
78c(a)(42)) in order to assist bankers working with the rules. The agencies agree that a reference
to this definition would be helpful, and have amended the final rules accordingly.
Finally, one commenter asserted that the Regulatory Flexibility Act certification contained
in the proposal is flawed because it fails to focus on the 300 domestic banks that are covered by
15

the proposal.1 The agencies note that they did focus on these banks in determining the impact that
the rules would have on small entities. See 61 FR 18472 (“As an initial matter, the proposed rule
would apply only to those banks that have given notice or are required to give notice that they are
government securities brokers or dealers under section 15C of the Securities Exchange Act of
1934 (15 U.S.C. 78o-5) and applicable Treasury rules under section 15C (17 CFR 400.1(d) and
401), including approximately 300 domestic banks and branches of foreign banks.”). The
Regulatory Flexibility Act certification in these final rules also focuses on these banks as the
appropriate pool to consider when evaluating the rules’ impact on small entities. See discussion
of the Regulatory Flexibility Act that follows.
Regulatory Flexibility Act
Under section 605(b) of the Regulatory Flexibility Act (RFA) (5 U.S.C. 605(b)), the
regulatory flexibility analysis otherwise required under section 604 of the RFA (5 U.S.C. 604) is
not required if the head of the agency certifies that the rule will not have a significant economic
impact on a substantial number of small entities and the agency publishes such certification and a
statement providing the factual basis for such certification in the Federal Register along with the
final rule.
Pursuant to section 605(b) of the RFA, the OCC, Board, and the FDIC each individually
certifies that these final rules will not have a significant economic impact on a substantial number
of small entities. As noted in the proposal and in the preamble to the final rules, the rules will
apply only to those banks that have given notice or are required to give notice that they are
government securities brokers or dealers under section 15C of the Securities Exchange Act of
1934 (15 U.S.C. 78o-5) and applicable Treasury rules under section 15C (17 CFR 400.1(d) and
401). Most small banking institutions are not required to give notice under section 15C, as
Treasury rules provide exemptions for financial institutions that engage in fewer than 500
government securities brokerage transactions per year and for financial institutions with
government securities dealing activities limited to sales and purchases in a fiduciary capacity. See
17 CFR 401.3 and 401.4. Other exemptions from the notice requirements also are available. See
17 CFR Part 401. Additionally, the agencies note that many banks conduct a significant portion
of their securities activities through subsidiaries or affiliates that are registered broker-dealers.
Securities activities conducted in registered broker-dealers that are NASD members are subject to
the NASD Rules and would not be subject to the agencies' final rules. As a consequence,
currently there are only approximately 160 banks that are registered as a government securities
broker-dealer. Of these, only 7 are “small entities” for purposes of the Regulatory Flexibility Act.
See 13 C.F.R. § 121.601.
Paperwork Reduction Act
In accordance with section 3506 of the Paperwork Reduction Act of 1995 (44 U.S.C.
1

Data obtained since the proposal was published show that this figure is approximately 160
banks covered by the rule. See discussion of the Regulatory Flexibility Act for additional analysis
of the number of institutions covered.
16

3506; see also 5 CFR 1320 Appendix a.1), the agencies have reviewed the final rules and have
determined that no collections of information pursuant to the Paperwork Reduction Act are
contained in the rules.
OCC Executive Order 12866 Statement
The Office of Management and Budget has concurred with the OCC’s determination that
these final rules are not a significant regulatory action under Executive Order 12866.
OCC Unfunded Mandates Act of 1995 Statement
Section 202 of the Unfunded Mandates Reform Act of 1995, Pub. L. 104-4 (Unfunded
Mandates Act), requires that the agency prepare a budgetary impact statement before
promulgating a rule that includes a Federal mandate that may result in the expenditure by State,
local, and tribal governments, in the aggregate, or by the private sector, of $100 million or more
in any one year. If a budgetary impact statement is required, section 205 of the Unfunded
Mandates Act also requires the agency to identify and consider a reasonable number of regulatory
alternatives before promulgating a rule. As discussed in the preamble, the final rules set forth
sales practice responsibilities of banks that are government securities brokers or dealers. The
OCC has therefore determined that the final rules will not result in expenditures by State, local, or
tribal governments or by the private sector of more than $100 million. Accordingly, the OCC has
not prepared a budgetary impact statement or addressed specifically the regulatory alternatives
considered.
Small Business Regulatory Enforcement Fairness Act
The Small Business Regulatory Enforcement Fairness Act of 1996 (Pub. L. 104-121,
104th Cong., 2d Sess. (1996)) provides generally for agencies to report rules to Congress and for
Congress to review the rules. The reporting requirement is triggered in instances where the
agency in question issues a final rule as defined by the Administrative Procedure Act at 5 U.S.C.
551. The agencies will file the appropriate reports pursuant to the statute concerning their final
rules.
The Office of Management and Budget has determined that these final rules do not
constitute “major” rules as defined by the statute.
List of Subjects
12 CFR Part 13
Banks, banking, Government securities, National banks, Securities
12 CFR Part 208
Accounting, Agriculture, Banks, banking, Confidential business information, Crime,
Currency, Federal Reserve System, Flood insurance, Mortgages, Reporting and recordkeeping
requirements, Securities.
12 CFR Part 211
Exports, Federal Reserve System, Foreign Banking, Holding companies, Investments,
Reporting and recordkeeping requirements.
12 CFR Part 368
17

Banks, banking, Securities.
Office of the Comptroller of the Currency
12 CFR Chapter I
Authority and Issuance
For the reasons set out in the preamble, a new part 13 is added to chapter I of title 12 of
the Code of Federal Regulations to read as follows:
PART 13 -- GOVERNMENT SECURITIES SALES PRACTICES
Sec.
13.1 Scope.
13.2 Definitions.
13.3 Business conduct.
13.4 Recommendations to customers.
13.5 Customer information.
INTERPRETATIONS
13.100 Obligations concerning institutional customers.

Authority: 12 U.S.C. 1 et seq., and 93a; 15 U.S.C. 78o-5.
§ 13.1 Scope. This part applies to national banks that have filed notice as, or are required to file
notice as, government securities brokers or dealers pursuant to section 15C of the Securities
Exchange Act (15 U.S.C. 78o-5) and Department of the Treasury rules under section 15C (17
CFR 400.1(d) and 401).
§ 13.2 Definitions.
(a) Bank that is a government securities broker or dealer means a national bank that has
filed notice, or is required to file notice, as a government securities broker or dealer pursuant to
section 15C of the Securities Exchange Act (15 U.S.C. 78o-5) and Department of the Treasury
rules under section 15C (17 CFR 400.1(d) and 401).
(b) Customer does not include a broker or dealer or a government securities broker or
dealer.
(c) Government security has the same meaning as this term has in section 3(a)(42) of the
Securities Exchange Act of 1934 (15 U.S.C. 78c(a)(42)).
(d) Non-institutional customer means any customer other than:
(1) A bank, savings association, insurance company, or registered investment company;
(2) An investment adviser registered under section 203 of the Investment Advisers Act of
1940 (15 U.S.C. 80b-3); or
(3) Any entity (whether a natural person, corporation, partnership, trust, or otherwise)
with total assets of at least $50 million.
§ 13.3 Business conduct.
A bank that is a government securities broker or dealer shall observe high standards of
18

commercial honor and just and equitable principles of trade in the conduct of its business as a
government securities broker or dealer.
§ 13.4 Recommendations to customers.
In recommending to a customer the purchase, sale or exchange of a government security,
a bank that is a government securities broker or dealer shall have reasonable grounds for believing
that the recommendation is suitable for the customer upon the basis of the facts, if any, disclosed
by the customer as to the customer's other security holdings and as to the customer's financial
situation and needs.
§ 13.5 Customer information.
Prior to the execution of a transaction recommended to a non-institutional customer, a
bank that is a government securities broker or dealer shall make reasonable efforts to obtain
information concerning:
(a) The customer's financial status;
(b) The customer's tax status;
(c) The customer's investment objectives; and
(d) Such other information used or considered to be reasonable by the bank in making
recommendations to the customer.
INTERPRETATIONS
§ 13.100 Obligations concerning institutional customers.
(a) As a result of broadened authority provided by the Government Securities Act
Amendments of 1993, the OCC is adopting sales practice rules for the government securities
market, a market with a particularly broad institutional component. Accordingly, the OCC
believes it is appropriate to provide further guidance to banks on their suitability obligations when
making recommendations to institutional customers.
(b) The OCC’s suitability rule is fundamental to fair dealing and is intended to promote
ethical sales practices and high standards of professional conduct. Banks’ responsibilities include
having a reasonable basis for recommending a particular security or strategy, as well as having
reasonable grounds for believing the recommendation is suitable for the customer to whom it is
made. Banks are expected to meet the same high standards of competence, professionalism, and
good faith regardless of the financial circumstances of the customer.
(c) In recommending to a customer the purchase, sale, or exchange of any government
security, the bank shall have reasonable grounds for believing that the recommendation is suitable
for the customer upon the basis of the facts, if any, disclosed by the customer as to the customer's
other security holdings and financial situation and needs.
(d) This interpretation concerns only the manner in which a bank determines that a
recommendation is suitable for a particular institutional customer. The manner in which a bank
fulfills this suitability obligation will vary, depending on the nature of the customer and the
specific transaction. Accordingly, this interpretation deals only with guidance regarding how a

19

bank may fulfill customer-specific suitability obligations under § 13.4.2
(e) While it is difficult to define in advance the scope of a bank’s suitability obligation
with respect to a specific institutional customer transaction recommended by a bank, the OCC has
identified certain factors that may be relevant when considering compliance with § 13.4. These
factors are not intended to be requirements or the only factors to be considered but are offered
merely as guidance in determining the scope of a bank’s suitability obligations.
(f) The two most important considerations in determining the scope of a bank's suitability
obligations in making recommendations to an institutional customer are the customer's capability
to evaluate investment risk independently and the extent to which the customer is exercising
independent judgement in evaluating a bank's recommendation. A bank must determine, based on
the information available to it, the customer's capability to evaluate investment risk. In some
cases, the bank may conclude that the customer is not capable of making independent investment
decisions in general. In other cases, the institutional customer may have general capability, but
may not be able to understand a particular type of instrument or its risk. This is more likely to
arise with relatively new types of instruments, or those with significantly different risk or volatility
characteristics than other investments generally made by the institution. If a customer is either
generally not capable of evaluating investment risk or lacks sufficient capability to evaluate the
particular product, the scope of a bank's customer-specific obligations under § 13.4 would not be
diminished by the fact that the bank was dealing with an institutional customer. On the other
hand, the fact that a customer initially needed help understanding a potential investment need not
necessarily imply that the customer did not ultimately develop an understanding and make an
independent investment decision.
(g) A bank may conclude that a customer is exercising independent judgement if the
customer's investment decision will be based on its own independent assessment of the
opportunities and risks presented by a potential investment, market factors and other investment
considerations. Where the bank has reasonable grounds for concluding that the institutional
customer is making independent investment decisions and is capable of independently evaluating
investment risk, then a bank's obligations under § 13.4 for a particular customer are fulfilled.3
Where a customer has delegated decision-making authority to an agent, such as an investment
advisor or a bank trust department, this interpretation shall be applied to the agent.
(h) A determination of capability to evaluate investment risk independently will depend on
an examination of the customer's capability to make its own investment decisions, including the
resources available to the customer to make informed decisions. Relevant considerations could
include:
(1) The use of one or more consultants, investment advisers, or bank trust departments;
(2) The general level of experience of the institutional customer in financial markets and

2

This interpretation does not address the obligation related to suitability that requires that a
bank have “... a ‘reasonable basis’ to believe that the recommendation could be suitable for at
least some customers.” In the Matter of the Application of F.J. Kaufman and Company of
Virginia and Frederick J. Kaufman, Jr., 50 SEC 164 (1989).
3

See footnote 1 of this Interpretation.
20

specific experience with the type of instruments under consideration;
(3) The customer's ability to understand the economic features of the security involved;
(4) The customer's ability to independently evaluate how market developments would
affect the security; and
(5) The complexity of the security or securities involved.
(i) A determination that a customer is making independent investment decisions will
depend on the nature of the relationship that exists between the bank and the customer. Relevant
considerations could include:
(1) Any written or oral understanding that exists between the bank and the customer
regarding the nature of the relationship between the bank and the customer and the services to be
rendered by the bank;
(2) The presence or absence of a pattern of acceptance of the bank's recommendations;
(3) The use by the customer of ideas, suggestions, market views and information obtained
from other government securities brokers or dealers or market professionals, particularly those
relating to the same type of securities; and
(4) The extent to which the bank has received from the customer current comprehensive
portfolio information in connection with discussing recommended transactions or has not been
provided important information regarding its portfolio or investment objectives.
(j) Banks are reminded that these factors are merely guidelines that will be utilized to
determine whether a bank has fulfilled its suitability obligation with respect to a specific
institutional customer transaction and that the inclusion or absence of any of these factors is not
dispositive of the determination of suitability. Such a determination can only be made on a caseby-case basis taking into consideration all the facts and circumstances of a particular
bank/customer relationship, assessed in the context of a particular transaction.
(k) For purposes of this interpretation, an institutional customer shall be any entity other
than a natural person. In determining the applicability of this interpretation to an institutional
customer, the OCC will consider the dollar value of the securities that the institutional customer
has in its portfolio and/or under management. While this interpretation is potentially applicable to
any institutional customer, the guidance contained herein is more appropriately applied to an
institutional customer with at least $10 million invested in securities in the aggregate in its
portfolio and/or under management.

21

[This signature page relates to the joint final rule "Government Securities Sales
Practices."]

February 18, 1997
Date

(signed)
Eugene A. Ludwig
Comptroller of the Currency

Federal Reserve System
12 CFR Chapter II
Authority and Issuance
For the reasons set forth in the joint preamble, parts 208 and 211 of chapter II of title 12
of the Code of Federal Regulations are revised as follows:
PART 208 - MEMBERSHIP OF STATE BANKING INSTITUTIONS IN THE FEDERAL
RESERVE SYSTEM (REGULATION H)
1. The authority citation for Part 208 is revised to read as follows:
Authority: 12 U.S.C. 36, 248(a), 248(c), 321-338a, 371d, 461, 481-486, 601, 611, 1814,
1823(j), 1828(o), 1831o, 1831p-1, 3105, 3310, 3331-3351 and 3906-3909; 15 U.S.C. 78b,
78l(b), 781(g), 781(i), 78o-4(c)(5), 78o-5, 78q, 78q-1, and 78w: 31 U.S.C. 5318; 42 U.S.C.
4012a, 4104a, 4104b, 4106, and 4128.
2. A new § 208.25 is added to subpart A to read as follows:
§ 208.25 Government securities sales practices.
(a) Scope. This subpart is applicable to state member banks that have filed notice as, or
are required to file notice as, government securities brokers or dealers pursuant to section 15C of
the Securities Exchange Act (15 U.S.C. 78o-5) and Department of the Treasury rules under
section 15C (17 CFR 400.1(d) and 401).
(b) Definitions. (1) Bank that is a government securities broker or dealer means a state
member bank that has filed notice, or is required to file notice, as a government securities broker
or dealer pursuant to section 15C of the Securities Exchange Act (15 U.S.C. § 78o-5) and
Department of the Treasury rules under section 15C (17 CFR 400.1(d) and 401).
(2) Customer does not include a broker or dealer or a government securities broker or
dealer.
(3) Government security has the same meaning as this term has in section 3(a)(42) of the
Securities Exchange Act of 1934 (15 U.S.C. 78c(a)(42)).
(4) Non-institutional customer means any customer other than:
(i) A bank, savings association, insurance company, or registered investment company;

23

(ii) An investment adviser registered under section 203 of the Investment Advisers Act of
1940 (15 U.S.C. 80b-3); or
(iii) Any entity (whether a natural person, corporation, partnership, trust, or otherwise)
with total assets of at least $50 million.
(c) Business conduct. A bank that is a government securities broker or dealer shall
observe high standards of commercial honor and just and equitable principles of trade in the
conduct of its business as a government securities broker or dealer.
(d) Recommendations to customers. In recommending to a customer the purchase, sale
or exchange of a government security, a bank that is a government securities broker or dealer
shall have reasonable grounds for believing that the recommendation is suitable for the customer
upon the basis of the facts, if any, disclosed by the customer as to the customer's other security
holdings and as to the customer's financial situation and needs.

(e) Customer information. Prior to the execution of a transaction recommended to a noninstitutional customer, a bank that is a government securities broker or dealer shall make
reasonable efforts to obtain information concerning:
(1) The customer's financial status;
(2) The customer's tax status;
(3) The customer's investment objectives; and
(4) Such other information used or considered to be reasonable by the bank in making
recommendations to the customer.
3. A new § 208.129 is added to subpart B to read as follows:
§ 208.129 Obligations concerning institutional customers.
(a) As a result of broadened authority provided by the Government Securities Act
Amendments of 1993, the Board is adopting sales practice rules for the government securities
market, a market with a particularly broad institutional component. Accordingly, the Board
believes it is appropriate to provide further guidance to banks on their suitability obligations when
making recommendations to institutional customers.
(b) The Board’s Suitability Rule, § 208.25(b), is fundamental to fair dealing and is
intended to promote ethical sales practices and high standards of professional conduct. Banks’
responsibilities include having a reasonable basis for recommending a particular security or
24

strategy, as well as having reasonable grounds for believing the recommendation is suitable for the
customer to whom it is made. Banks are expected to meet the same high standards of
competence, professionalism, and good faith regardless of the financial circumstances of the
customer.
(c) In recommending to a customer the purchase, sale, or exchange of any government
security, the bank shall have reasonable grounds for believing that the recommendation is suitable
for the customer upon the basis of the facts, if any, disclosed by the customer as to the customer's
other security holdings and financial situation and needs.
(d) This interpretation concerns only the manner in which a bank determines that a
recommendation is suitable for a particular institutional customer. The manner in which a bank
fulfills this suitability obligation will vary, depending on the nature of the customer and the
specific transaction. Accordingly, this interpretation deals only with guidance regarding how a
bank may fulfill customer-specific suitability obligations under § 208.25(d).1
(e) While it is difficult to define in advance the scope of a bank’s suitability obligation
with respect to a specific institutional customer transaction recommended by a bank, the Board
has identified certain factors that may be relevant when considering compliance with § 208.25(d).
These factors are not intended to be requirements or the only factors to be considered but are
offered merely as guidance in determining the scope of a bank’s suitability obligations.
(f) The two most important considerations in determining the scope of a bank's suitability
obligations in making recommendations to an institutional customer are the customer's capability
to evaluate investment risk independently and the extent to which the customer is exercising
independent judgement in evaluating a bank's recommendation. A bank must determine, based on
the information available to it, the customer's capability to evaluate investment risk. In some
cases, the bank may conclude that the customer is not capable of making independent investment
decisions in general. In other cases, the institutional customer may have general capability, but
may not be able to understand a particular type of instrument or its risk. This is more likely to
arise with relatively new types of instruments, or those with significantly different risk or volatility
characteristics than other investments generally made by the institution. If a customer is either
generally not capable of evaluating investment risk or lacks sufficient capability to evaluate the
particular product, the scope of a bank's customer-specific obligations under § 208.25(d) would
not be diminished by the fact that the bank was dealing with an institutional customer. On the
other hand, the fact that a customer initially needed help understanding a potential investment
need not necessarily imply that the customer did not ultimately develop an understanding and
make an independent investment decision.
1

This interpretation does not address the obligation related to suitability that requires that a
bank have “... a ‘reasonable basis’ to believe that the recommendation could be suitable for at
least some customers.” In the Matter of the Application of F.J. Kaufman and Company of
Virginia and Frederick J. Kaufman, Jr., 50 SEC 164 (1989).
25

(g) A bank may conclude that a customer is exercising independent judgement if the
customer's investment decision will be based on its own independent assessment of the
opportunities and risks presented by a potential investment, market factors and other investment
considerations. Where the bank has reasonable grounds for concluding that the institutional
customer is making independent investment decisions and is capable of independently evaluating
investment risk, then a bank's obligations under § 208.25(d) for a particular customer are
fulfilled.2 Where a customer has delegated decision-making authority to an agent, such as an
investment advisor or a bank trust department, this interpretation shall be applied to the agent.
(h) A determination of capability to evaluate investment risk independently will depend on
an examination of the customer's capability to make its own investment decisions, including the
resources available to the customer to make informed decisions. Relevant considerations could
include:
(1) The use of one or more consultants, investment advisers, or bank trust departments;
(2) The general level of experience of the institutional customer in financial markets and
specific experience with the type of instruments under consideration;
(3) The customer's ability to understand the economic features of the security involved;
(4) The customer's ability to independently evaluate how market developments would
affect the security; and
(5) The complexity of the security or securities involved.
(i) A determination that a customer is making independent investment decisions will
depend on the nature of the relationship that exists between the bank and the customer. Relevant
considerations could include:
(1) Any written or oral understanding that exists between the bank and the customer
regarding the nature of the relationship between the bank and the customer and the services to be
rendered by the bank;
(2) The presence or absence of a pattern of acceptance of the bank's recommendations;
(3) The use by the customer of ideas, suggestions, market views and information obtained
from other government securities brokers or dealers or market professionals, particularly those
relating to the same type of securities; and
(4) The extent to which the bank has received from the customer current comprehensive
2

See footnote 1 of this Interpretation.
26

portfolio information in connection with discussing recommended transactions or has not been
provided important information regarding its portfolio or investment objectives.
(j) Banks are reminded that these factors are merely guidelines that will be utilized to
determine whether a bank has fulfilled its suitability obligation with respect to a specific
institutional customer transaction and that the inclusion or absence of any of these factors is not
dispositive of the determination of suitability. Such a determination can only be made on a caseby-case basis taking into consideration all the facts and circumstances of a particular
bank/customer relationship, assessed in the context of a particular transaction.
(k) For purposes of this interpretation, an institutional customer shall be any entity other
than a natural person. In determining the applicability of this interpretation to an institutional
customer, the Board will consider the dollar value of the securities that the institutional customer
has in its portfolio and/or under management. While this interpretation is potentially applicable to
any institutional customer, the guidance contained herein is more appropriately applied to an
institutional customer with at least $10 million invested in securities in the aggregate in its
portfolio and/or under management.

PART 211 - INTERNATIONAL BANKING OPERATIONS (REGULATION K)
1. The authority citation for Part 211 is revised to read as follows:
Authority: 12 U.S.C. 221 et seq., 1818, 1841 et seq., 3101 et seq., 3109 et seq.; 15 U.S.C. 78o5.
2. Section 211.24 is amended by revising the section heading and adding a new paragraph
(g) to read as follows:
Section 211.24 Approval of offices of foreign banks; procedures for applications; standards
for approval; representative-office activities and standards for approval; preservation of
existing authority; reports of crimes and suspected crimes; government securities sales
practices.
* * * * *
(g) Government securities sales practices. An uninsured state-licensed branch or agency
of a foreign bank that is required to give notice to the Board under section 15C of the Securities
Exchange Act of 1934 (15 U.S.C. 78o-5) and the Department of the Treasury rules under section
15C (17 CFR 400.1(d) and 401) shall be subject to the provisions of 12 CFR 208.25 to the same
extent as a state member bank that is required to give such notice.

27

[This signature page relates to the joint final rule "Government Securities Sales
Practices."]
By order of the Board of Governors of the Federal Reserve Board, March 11, 1997.

(signed)
Jennifer J. Johnson
Deputy Secretary of the Board.

Federal Deposit Insurance Corporation
12 CFR Chapter III
Authority and Issuance
For the reasons set out in the preamble, a new part 368 is added to chapter III of title 12
of the Code of Federal Regulations to read as follows:
PART 368 -- GOVERNMENT SECURITIES SALES PRACTICES
Sec.
368.1
368.2
368.3
368.4
368.5
368.100

Scope.
Definitions.
Business conduct.
Recommendations to customers.
Customer information.
Obligations concerning institutional customers.

Authority: 15 U.S.C. 78o-5.
§ 368.1 Scope. This part is applicable to state nonmember banks and insured state branches of
foreign banks that have filed notice as, or are required to file notice as, government securities
brokers or dealers pursuant to section 15C of the Securities Exchange Act (15 U.S.C. 78o-5) and
Department of the Treasury rules under section 15C (17 CFR 400.1(d) and 401).
§ 368.2 Definitions.
(a) Bank that is a government securities broker or dealer means a state nonmember bank
or an insured state branch of a foreign bank that has filed notice, or is required to file notice, as a
government securities broker or dealer pursuant to section 15C of the Securities Exchange Act
(15 U.S.C. 78o-5) and Department of the Treasury rules under section 15C (17 CFR 400.1(d)
and 401).
(b) Customer does not include a broker or dealer or a government securities broker or
dealer.
(c) Government security has the same meaning as this term has in section 3(a)(42) of the
Securities Exchange Act of 1934 (15 U.S.C. 78c(a)(42)).
(d) Non-institutional customer means any customer other than:

29

(1) A bank, savings association, insurance company, or registered investment company;
(2) An investment adviser registered under section 203 of the Investment Advisers Act of
1940 (15 U.S.C. 80b-3); or
(3) Any entity (whether a natural person, corporation, partnership, trust, or otherwise)
with total assets of at least $50 million.
§ 368.3 Business conduct.
A bank that is a government securities broker or dealer shall observe high standards of
commercial honor and just and equitable principles of trade in the conduct of its business as a
government securities broker or dealer.
§ 368.4 Recommendations to customers.
In recommending to a customer the purchase, sale or exchange of a government security,
a bank that is a government securities broker or dealer shall have reasonable grounds for believing
that the recommendation is suitable for the customer upon the basis of the facts, if any, disclosed
by the customer as to the customer's other security holdings and as to the customer's financial
situation and needs.
§ 368.5 Customer information.
Prior to the execution of a transaction recommended to a non-institutional customer, a
bank that is a government securities broker or dealer shall make reasonable efforts to obtain
information concerning:
(a) The customer's financial status;
(b) The customer's tax status;
(c) The customer's investment objectives; and
(d) Such other information used or considered to be reasonable by such bank in making
recommendations to the customer.
§ 368.100 Obligations concerning institutional customers.
(a) As a result of broadened authority provided by the Government Securities Act
Amendments of 1993, the FDIC is adopting sales practice rules for the government securities
market, a market with a particularly broad institutional component. Accordingly, the FDIC
believes it is appropriate to provide further guidance to banks on their suitability obligations when
30

making recommendations to institutional customers.
(b) The FDIC’s suitability rule is fundamental to fair dealing and is intended to promote
ethical sales practices and high standards of professional conduct. Banks’ responsibilities include
having a reasonable basis for recommending a particular security or strategy, as well as having
reasonable grounds for believing the recommendation is suitable for the customer to whom it is
made. Banks are expected to meet the same high standards of competence, professionalism, and
good faith regardless of the financial circumstances of the customer.
(c) In recommending to a customer the purchase, sale, or exchange of any government
security, the bank shall have reasonable grounds for believing that the recommendation is suitable
for the customer upon the basis of the facts, if any, disclosed by the customer as to the customer's
other security holdings and financial situation and needs.
(d) This interpretation concerns only the manner in which a bank determines that a
recommendation is suitable for a particular institutional customer. The manner in which a bank
fulfills this suitability obligation will vary, depending on the nature of the customer and the
specific transaction. Accordingly, this interpretation deals only with guidance regarding how a
bank may fulfill customer-specific suitability obligations under § 368.4.1
(e) While it is difficult to define in advance the scope of a bank’s suitability obligation
with respect to a specific institutional customer transaction recommended by a bank, the FDIC
has identified certain factors that may be relevant when considering compliance with § 368.4.
These factors are not intended to be requirements or the only factors to be considered but are
offered merely as guidance in determining the scope of a bank’s suitability obligations.
(f) The two most important considerations in determining the scope of a bank's suitability
obligations in making recommendations to an institutional customer are the customer's capability
to evaluate investment risk independently and the extent to which the customer is exercising
independent judgement in evaluating a bank's recommendation. A bank must determine, based on
the information available to it, the customer's capability to evaluate investment risk. In some
cases, the bank may conclude that the customer is not capable of making independent investment
decisions in general. In other cases, the institutional customer may have general capability, but
may not be able to understand a particular type of instrument or its risk. This is more likely to
arise with relatively new types of instruments, or those with significantly different risk or volatility
characteristics than other investments generally made by the institution. If a customer is either
generally not capable of evaluating investment risk or lacks sufficient capability to evaluate the
particular product, the scope of a bank's customer-specific obligations under § 368.4 would not
1

This interpretation does not address the obligation related to suitability that requires that a
bank have “... a ‘reasonable basis’ to believe that the recommendation could be suitable for at
least some customers.” In the Matter of the Application of F.J. Kaufman and Company of
Virginia and Frederick J. Kaufman, Jr., 50 SEC 164 (1989).
31

be diminished by the fact that the bank was dealing with an institutional customer. On the other
hand, the fact that a customer initially needed help understanding a potential investment need not
necessarily imply that the customer did not ultimately develop an understanding and make an
independent investment decision.
(g) A bank may conclude that a customer is exercising independent judgement if the
customer's investment decision will be based on its own independent assessment of the
opportunities and risks presented by a potential investment, market factors and other investment
considerations. Where the bank has reasonable grounds for concluding that the institutional
customer is making independent investment decisions and is capable of independently evaluating
investment risk, then a bank's obligations under § 368.4 for a particular customer are fulfilled.2
Where a customer has delegated decision-making authority to an agent, such as an investment
advisor or a bank trust department, this interpretation shall be applied to the agent.
(h) A determination of capability to evaluate investment risk independently will depend on
an examination of the customer's capability to make its own investment decisions, including the
resources available to the customer to make informed decisions. Relevant considerations could
include:
(1) The use of one or more consultants, investment advisers, or bank trust departments;
(2) The general level of experience of the institutional customer in financial markets and
specific experience with the type of instruments under consideration;
(3) The customer's ability to understand the economic features of the security involved;
(4) The customer's ability to independently evaluate how market developments would
affect the security; and
(5) The complexity of the security or securities involved.
(i) A determination that a customer is making independent investment decisions will
depend on the nature of the relationship that exists between the bank and the customer. Relevant
considerations could include:
(1) Any written or oral understanding that exists between the bank and the customer
regarding the nature of the relationship between the bank and the customer and the services to be
rendered by the bank;
(2) The presence or absence of a pattern of acceptance of the bank's recommendations;

2

See footnote 1 of this Interpretation.
32

(3) The use by the customer of ideas, suggestions, market views and information obtained
from other government securities brokers or dealers or market professionals, particularly those
relating to the same type of securities; and
(4) The extent to which the bank has received from the customer current comprehensive
portfolio information in connection with discussing recommended transactions or has not been
provided important information regarding its portfolio or investment objectives.
(j) Banks are reminded that these factors are merely guidelines that will be utilized to
determine whether a bank has fulfilled its suitability obligation with respect to a specific
institutional customer transaction and that the inclusion or absence of any of these factors is not
dispositive of the determination of suitability. Such a determination can only be made on a caseby-case basis taking into consideration all the facts and circumstances of a particular
bank/customer relationship, assessed in the context of a particular transaction.
(k) For purposes of this interpretation, an institutional customer shall be any entity other
than a natural person. In determining the applicability of this interpretation to an institutional
customer, the FDIC will consider the dollar value of the securities that the institutional customer
has in its portfolio and/or under management. While this interpretation is potentially applicable to
any institutional customer, the guidance contained herein is more appropriately applied to an
institutional customer with at least $10 million invested in securities in the aggregate in its
portfolio and/or under management.

33

[This signature page relates to the joint final rule "Government Securities Sales
Practices."]
By order of the Board of Directors, dated at Washington, D.C., this 11th day of March,
1996.
FEDERAL DEPOSIT INSURANCE CORPORATION

(signed)
Robert E. Feldman
Deputy Executive Secretary

[Billing codes]